Tech Problem Aggregator

Laptop crashes, random pattern on screen / blue screen

Q: Laptop crashes, random pattern on screen / blue screen

Hi, i'm new to the forum and i need help with my toshiba a205-s4577.

it was working fine for the past year and months that i have used it and then one day it suddenly crashed while i was watching a movie. it displayed random patterns on screen. kinda like part of the image from the video is on the screen then a black strip and random colors. I restarted the unit to safe mode and left it on and browsed the net and downloaded some big files for how many hours and nothing happened.. there are also times when windows is still loading with the windows logo on screen, it crashes. there are also times when the login screen is displayed and it crashes. it just crashes randomly! so i tried to reformat it. i deleted the partitions and created a new one, formatted it then fresh installed windows 7 ( my previous OS is windows 7 by the way) and started installing the basic drivers and after a few hours, it crashed again... thinking that the driver installed might not be compatible, i tried another fresh install of windows (same execution, delete partition, create, install OS) and this time, without installing the drivers, it crashed again after a few hours... sometimes it crashes immediately after turning it on from cold start!

is there someone who can give me an advice on this? is this somehow caused by dust accumulating inside the laptop? or is it already busted?

A: Laptop crashes, random pattern on screen / blue screen

9 more replies
Answer Match 91.14%

Running windows 7 fully updated. The most stable graphics drivers available. Have zone alarm, avast antivirus, & Spybot S & D. Run Firefox.

For the last week or so I have been getting seemingly random blue screen crashes that don't provide any details as to what is causing the problem.

I have run full Spybot S & D scans, AV scans, ran a full length checkdisk for both the small SSD and the large TB drive.

I have reinstalled the graphics drivers to the most stable advised by ATI.

Is there anything else I can try short of reinstalling the OS?

I am nervous about attempting to reinstall the OS because the main HD is a solid state drive and I know those can sometimes be problematic when attempting to install an OS due to recognition problems.

I don't think this is an overheating issue because it happens not only when I am playing a game but also when there is nothing running but netflix or just music.

A:Random blue screen crashes...

let me guess every time you get that blue screen it most probably says dumping files???? THIS USED TO HAPPEN TO MY WINDOWS 7 i just ignored it and a few weeks later it stopped

2 more replies
Answer Match 91.14%

specs are

[COLOR=#0072bc !important][COLOR=#0072bc !important]Intel[/COLOR][/COLOR]

i5 2.6 ghz
corsair 4 gb
gigabyte h55m-ud2h mother board
Nvidia gts 250

just been randomly getting the blue screen and I have no clue what is the cause
please help.
Problem signature:
Problem Event Name: BlueScreen
[COLOR=#0072bc !important][COLOR=#0072bc !important]OS [COLOR=#0072bc !important]Version[/COLOR][/COLOR][/COLOR]: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000002
BCP2: 0000000000064696
BCP3: 000000000011FFFF
BCP4: 0000000000008000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I been able to read a little bit of the log when it goes blue and it says something about memory.

and it just randomly goes blue on me sometimes constantly or may not happend for weeks.

A:random crashes and blue screen

  
Quote: Originally Posted by T Soeung


specs are

[COLOR=#0072bc !important][COLOR=#0072bc !important]Intel[/COLOR][/COLOR]

i5 2.6 ghz
corsair 4 gb
gigabyte h55m-ud2h mother board
Nvidia gts 250

just been randomly getting the blue screen and I have no clue what is the cause
please help.
Problem signature:
Problem Event Name: BlueScreen
[COLOR=#0072bc !important][COLOR=#0072bc !important]OS [COLOR=#0072bc !important]Version[/COLOR][/COLOR][/COLOR]: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000002
BCP2: 0000000000064696
BCP3: 000000000011FFFF
BCP4: 0000000000008000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I been able to read a little bit of the log when it goes blue and it says something about memory.

and it just randomly goes blue on me sometimes constantly or may not happend for weeks.


Love to help but uploaded file empty. Please try again

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the... Read more

2 more replies
Answer Match 91.14%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3894 Mb
Graphics Card: LogMeIn Mirror Driver, 4 Mb
Hard Drives: C: Total - 461838 MB, Free - 405808 MB;
Motherboard: Dell Inc., 0WXY9J, A12, .6913BN1.CN701660AO04TI.
Antivirus: avast! Antivirus, Updated and Enabled
Code:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:24:08 PM, on 3/2/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8080.16413)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files (x86)\Connectify\Connectify.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Users\Tyler\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Al... Read more

A:Random Blue Screen Crashes

bump
 

2 more replies
Answer Match 91.14%

I recive random Blue screens and crashes.
May apear while surfing, watcing movie, not using computer or just downloading but NEWER while playing games

Latest crash I was just surfing.
I have tried memory testing and error fix ppl suggested in other threads but nothing changes.
Last crash dumps i got more if wanted :

A:Blue screen And random crashes

  
Quote: Originally Posted by wizki


I recive random Blue screens and crashes.
May apear while surfing, watcing movie, not using computer or just downloading but NEWER while playing games

Latest crash I was just surfing.
I have tried memory testing and error fix ppl suggested in other threads but nothing changes.
Last crash dumps i got more if wanted :



Hi wizki and welcome

These crashes were caused by several different things that were all related to memory.

I would download a third party application called memtestx86. Burn it to cd, and run it for at least 6 passes.
Let us know if you need assistance

Jan


Code:
[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 27 07:17:57.935 2010 (GMT-4)
System Uptime: 0 days 1:12:02.499
BugCheck 1A, {41790, fffffa8000f91890, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: PhotoScreensav
??????????????????????????????????????????????????????????????????????????????????????
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 25 04:37:05.125 2010 (GMT-4)
System Uptime: 0 days 2:04:54.171
BugCheck 50, {ffffba80057665ca, 0, fffff80002dc0c4c, 7}
Probably caused by : memory_corruption ( nt!MiLogPageAccess+dc )
BUGCHECK_STR: 0x50
PROCESS_NAME: acsAgnt.exe
????????????????????????????????????????????????????????????????????????????????????... Read more

1 more replies
Answer Match 91.14%

I have a custom built PC. It crashes and gives me a blue screen of death at random times. Here's the last two BlueScreenView minidumps I've gotten tonight:

==================================================
Dump File : 030210-34289-01.dmp
Crash Time : 3/2/2010 11:15:08 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff280`06696930
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02ab6a79
Parameter 4 : 00000000`00000007
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\030210-34289-01.dmp
Processors Count : 3
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 030210-27050-01.dmp
Crash Time : 3/2/2010 10:51:11 PM
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`961bd5de
Parameter 2 : b3b7465e`e898a81c
Parameter 3 : fffff800`02e351e0
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name ... Read more

A:Random Blue Screen and Crashes

I've been getting the dreaded " PAGE_FAULT_IN_NONPAGED_AREA PAGE_FAULT_IN_NONPAGED_AREA" crash too but just on my first ColdBoot once a day. After that one time, it's never done it until I have the system off for several hours. A few guys suggested to use the "SFC /verifynow" or "SFC /scannow" command in the advanced command prompt window under accessories. Also it was suggested to try MEMTEST 3.4 to check for errors.

1 more replies
Answer Match 91.14%

Hi im new to these forums and i recently built a new system with a little help as im a bit new to it all and i got windows 7 as i had been stuck on XP forever and i thought this would be a great change but since i have installed it i have had constant blue screen crashes at random and prgrams either not closing down or not wanting to open at all, infact i had to uninstall firefox as it just kept crashing as soon as i opend it, its really concerning me that something is seriously wrong. here is an example of one of the blue screen crash errors i got when i restarted my system after one this morning.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
BCCode: 19
BCP1: 00000020
BCP2: 8A6C64A8
BCP3: 8A6C6AA0
BCP4: 0ABF0209
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
C:\Windows\Minidump\032010-18564-01.dmp
C:\Users\Adam\AppData\Local\Temp\WER-32807-0.sysdata.xml

my system specs are

Windows 7 Home premium 32-bit
Corsair 2GB DDR3 PC3-10666C9 1333MHz Dual Channel Kit
Gigabyte GA-MA785GMT-UD2H AMD 785G (Socket AM3) DDR3 microATX Motherboard
AMD Phenom II X2 Dual Core 550 3.10GHz Black Edition (Socket AM3)
Club 3D GeForce GT 240 512MB GDDR5 PCI-Express Graphics Card
Samsung SpinPoint F3 1TB SATA-II 32MB Cache

Any and all help with this issue would be great and i would be very greatfull as im not a great tech head and i kind of panic when i see things like this happen, thank you .

A:Random blue screen crashes every so often

We will need the .dmp file for anaylsis.. read this.. [1 - Novice] How to ask for help with a BSOD problem

3 more replies
Answer Match 91.14%

I was running Vista until several weeks ago when my HD crashed. We salvaged what data we could and then installed Windows 7 Home Premium 32bit on a second HD that's never had an OS installed on it. It was previously used for backup and storage. Everything was fine for 10 to 12 days then got a bluescreen and restart. It's happened a few times since but we also get random system crashes and freezing without the blue screen but requiring a restart. It doesn't seem to happen while doing any one particular thing but it actually crashed while running the BSOD dump & system file collection app. Sometimes it has problems rebooting and wants to run repair but it usually boots up eventually and it'll run fine for a while. I've not been able to pin it down to any specific software so I'm leaning towards a hardware issue but I don't know enough to decipher everything. I'm much closer to the intermediate level than expert.

The system is about 3 yrs. old. I've attached the zip file including my perfmon, NT6 BSOD file, and 4 minidumps that were created. I'm also using Avast antivirus and Adaware. I've read a couple of places that W7 and Avast don't get along too well but I really have no idea if this is causing the problem. Any assistance provided would be greatly appreciated.

A:Blue Screen and random crashes

  
Quote: Originally Posted by daswon72


I was running Vista until several weeks ago when my HD crashed. We salvaged what data we could and then installed Windows 7 Home Premium 32bit on a second HD that's never had an OS installed on it. It was previously used for backup and storage. Everything was fine for 10 to 12 days then got a bluescreen and restart. It's happened a few times since but we also get random system crashes and freezing without the blue screen but requiring a restart. It doesn't seem to happen while doing any one particular thing but it actually crashed while running the BSOD dump & system file collection app. Sometimes it has problems rebooting and wants to run repair but it usually boots up eventually and it'll run fine for a while. I've not been able to pin it down to any specific software so I'm leaning towards a hardware issue but I don't know enough to decipher everything. I'm much closer to the intermediate level than expert.

The system is about 3 yrs. old. I've attached the zip file including my perfmon, NT6 BSOD file, and 4 minidumps that were created. I'm also using Avast antivirus and Adaware. I've read a couple of places that W7 and Avast don't get along too well but I really have no idea if this is causing the problem. Any assistance provided would be greatly appreciated.



These were caused by memory corruption, probably a driver. Avast may be responsible, and adaware as well.

For BSOD's only the ... Read more

9 more replies
Answer Match 91.14%

Running windows 7 fully updated. The most stable graphics drivers available. Have zone alarm, avast antivirus, & Spybot S & D. Run Firefox.

For the last week or so I have been getting seemingly random blue screen crashes that don't provide any details as to what is causing the problem.

I have run full Spybot S & D scans, AV scans, ran a full length checkdisk for both the small SSD and the large TB drive.

I have reinstalled the graphics drivers to the most stable advised by ATI.

Is there anything else I can try short of reinstalling the OS?

I am nervous about attempting to reinstall the OS because the main HD is a solid state drive and I know those can sometimes be problematic when attempting to install an OS due to recognition problems.

I don't think this is an overheating issue because it happens not only when I am playing a game but also when there is nothing running but netflix or just music.
 

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Answer Match 89.88%

Hey Guys,
My problem is this, my PC's performance has dropped significantly, and suffers from random reseting and randon blue screen crashes, that appear to be becoming more frequent, somtimes not allowing me to actually log on.

The blue screen has suggested that the problem file may be "Win32k", it has also read "DRIVER_IRQL_NOT_LESS_OR_EQUAL" something along the lines of;"NON_PAGE_AREA" (I didn't catch the rest of it) and suggested disabling BIOS memory if the problem continues.

Thats all the info I have, there is nothing I have instaled recently, nor any suspect sites I have visited, so I'm stumped. Have tried AVG, Ad-aware, C-Cleaner, windows defender and Spybot. I'll post my HiJack this log, And thank you for any help and advice!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:47:40, on 21/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32... Read more

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Answer Match 89.88%

I have a

Gateway NV53A AMD Phenom 11 X2 N660
ATI Mobility Radeon HD4250 and 3GB DDR3 Memory and 320GB HDD

I am running Windows 7 64 bit. It crashes basically whenever computer goes to sleep mode and when I try to hit enter and wake up the system from sleep mode I get this blue screen issue and below is what I get.

Any suggestions please? And also I have no background in computers that much...So some step by step instructions would be very much helpful. So for now I have did system restore but I suspect the problem is not entirely fixed.

Thanks in advance,

Jason

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF80002E82890
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090911-22791-01.dmp
C:\Users\Punukollu\AppData\Local\Temp\WER-34117-0.sysdata.xml

And also can you please let me know as to how can I send these 2 files to you since I couldn't find it!!! Any help is very much appreciated!!!!

A:Blue Screen and Random Crashes and Freeze

We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of Broni

3 more replies
Answer Match 89.88%

I am running Xp home addition, sp3. It is a custom computer i built. The problem is randomly it crashes. I can't figure out why. It's not a virus, but idk what to do to fix it. Anyone help? it is really starting to get annoying
 

A:Random Crashes, blue screen of death

16 more replies
Answer Match 89.88%

I have been getting random blue screen crashes for the past month and I can't figure it out. There have been changes in the way internet explorer handles downloads and I'm not sure if this is related.

I've attached a copy of my dmp files.

Thanks in advance for any help.

A:Random blue screen crashes while surfing the web

Welcome

Your dumps do not show a probable cause.

In such cases we enable driver verifier to rule of buggy drivers.

Driver Verifier





Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of... Read more

1 more replies
Answer Match 89.88%

i get random blue screen crashes occasionally and it pisses me off whenever it happens while im playing, it also happens when im not playing.


? OS - windows 7
? 64 bit (x86)
? window 7
? purchased it
? Age of system 7months
? Age of OS installation - 7months old, havent re installed yet?

? CPU - phenom ii x2 555 black edition
? Video Card - gts 450 1gb
? MotherBoard - msi p33
? Power Supply - supersonic 80fsp 500w (550w max)


pls help me guys.... i want to fix this blue screen crashes before i OC my system

A:i get random blue screen crashes occasionaly

here is the added driver verifer dumps. i got a blue screen when i first ran this..

7 more replies
Answer Match 89.88%

A few days ago I started getting random blue screens and I have no idea why everything is hooked up correctly and all the components work so I was wondering if anyone can help me with my issue here are my PC Specs:
Operating System
Windows 10 Home 64-bit
CPU
AMD Athlon II X2 235
Regor 45nm Technology
RAM
8.00GB Dual-Channel DDR2 (5-5-5-15)
Motherboard
eMachines MCP61PM-GM (CPU 1)
Graphics
V203H ([email protected])
1024MB NVIDIA GeForce 210 (Undefined)
Storage
465GB Western Digital WDC WD50 00BPVT-22HXZ SCSI Disk Device (SATA)
Optical Drives
HL-DT-ST DVDRAM GH40N SCSI CdRom Device
Audio
High Definition Audio Device

A:BSOD Random Blue screen Crashes

Remove all USB devices, except for mouse and keyboard and check your motherboard manufacturer for BIOS updates.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {a92883a0, 2, 1, fffff801ec4da8a6}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ProcessNeoStateChangeList+3e )

Followup: MachineOwner

Code:
BIOS Version: AMI P01-A0, 8/13/2009
Let me know how it goes

0 more replies
Answer Match 89.88%

Hey All,

I am experiencing some disturbing shut downs on my new custom pc and would really appreciate some guidance.

Just to be clear, these crashes do not provide a BSOD and therefore no error code for me to research and correct.

In the last two days, this has happened 4-5 times, and most often while watching streaming video online or DVD video (but also while browsing the web). Without warning, everything will lock up (sometimes this is accompanied by a terrible sound emitted from the speakers - presumably looping audio from the video i was watching). I then have no choice but to power down the pc manually and reboot. It strikes me as a hardware issue but I hope this is not the case.

I have attacked SF Diag logs. I will do my best to answer any questions.

Thank you in advance.

System Info:
Windows 7 x64 Full Retail
System/OS approx 6months old

DF

A:Random System Crashes (No Blue Screen)

No one has any ideas? It's still happening.

6 more replies
Answer Match 89.04%

Hello,

my pc is triggering BSOD's randomly as it seems.
I do not have a clue why.
I updated all drivers and launched Wondershare PC care, did a system reset to previous position but no use.

Windows 7 Home premium on a Dell laptop XPS L502X from 2012
64 bit, pre installed
Intel Core(TM) i5-2410M CPU @2.30GHz
RAM 4GB
NVidia GeForce GT 525M

See zip files attached.

Thanks!

Jan

A:[SOLVED] Blue screen BSOD - random crashes

Hi Jan, welcome to TSF!

Almost everything is pointing to a power /switching/saving problem with the Wireless USB device drivers. The culprit looks like the Dell Wireless 5540 HSPA Mini-Card Network Adapter, not the Intel Centrino Wireless-N 1000 that was connected during the collection of data.

There appears to be a remnant of a Sunbelt Vipre being loaded, gfibto.sys GFI Boot Time Operations Driver. Uninstallers for most security software can be found here if you have had this installed previously: Antivirus Uninstallers Note that remnants from old security software often cause problems like this.

The Wondershare PC Care software looks like it uses snakeoil/scareware tactics to sell, I would not use it or recommend it's use to others.

I advise that you update/reinstall with all the latest drivers available from the Dell support site for your laptop. Begin with the chipset drivers then the graphics drivers (2x sets) before the networking (3x sets) drivers. Then update any others still remaining. Drivers & Downloads | Dell US

You may need to search your local Dell support site for the HSPA driver, I'm having difficulties tracking it down. The latest I can see that might work is the A13 driver here: Download Dell Precision M4500 Notebook 5540 HSPA Mini Card Driver A13 Driver for Windows XP / Windows Vista / Windows XP X64 / Windows Vista64 / Windows 7 / Windows 7 x64 either of the below fixes mentioned there could the the fix we are looking for:
Quote:

... Read more

6 more replies
Answer Match 89.04%

I seem to be having a variety of instability issues. At first it was just the occasional stutter then crash but today it blue screened. It seems like it is most common when the comp is under heavy load, but that is not for sure.

Here are specs:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Phenom(tm) II X4 925 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8183 Mb
Graphics Card: ATI Radeon HD 4350, 512 Mb
Hard Drives: C: Total - 942176 MB, Free - 354701 MB; D: Total - 11394 MB, Free - 1648 MB; K: Total - 1430796 MB, Free - 731990 MB;
Motherboard: FOXCONN, ALOE, 1.01,
Antivirus: Kaspersky Anti-Virus, Updated and Enabled

and here is Hijack This (thought hopefully not virus related):

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:14:49 PM, on 9/23/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\ACS\Mc... Read more

A:Solved: Blue Screen of Death and other Random Crashes

16 more replies
Answer Match 89.04%

Hi guys,
I hope you can help, I've been having some random crashing and BSOD's

I thought at first it was my webcam drivers 9as a crash happened whilst using Skype) so I installed the latest version from the manufacturers site.But I'm still having issues.

I'm not playing games or even pushing the processors with lots of programs etc. These happen sometimes when just using Facebook and not much else.
Sometimes everything freezes and other times I get a full on crash and reboot.
Thanks in advance
GD

A:Random Crashes/ Blue Screen IRQL_NOT_LESS_OR_EQUAL 0x0000000a

Hi again.

All the recent BSOD-s seem to be caused by Creative Technologies video capture driver.
Please uninstall its software and unplug the device from your system. See if you still get BSOD-s.

What antivirus software do you use? We recommend MSE and MBAM.





Quote:
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for WindowsMalwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computerGood and Free system security combination.
How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Make scans with the following:

-Kaspersky TDSSKillerAnti-rootkit utility TDSSKiller
-ESET online scannerFree Online Virus Scanner | ESET
In addition, run the malicious software removal tool and WDO:Malicious Software Removal Tool
Windows Defender Offline



Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for fil... Read more

5 more replies
Answer Match 89.04%

Getting the blue screen, random crashs Buffer overrun and most online virus scanners kick out and shut IE 1/2 way through the scan.

Logfile of HijackThis v1.99.1
Scan saved at 12:11:06 PM, on 2/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\pavsrv51.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\AVENGINE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\panda software\panda antivirus + firewall 2007\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\PsImSvc.exe
C:\WINDOWS\system32\svchost... Read more

A:Blue Screen/Buffer Overrun, Random Crashes

ttt, bump.. pls :)

13 more replies
Answer Match 88.2%

Hello I've been having these blue screen issues since I got the computer and the thing is, it's random but also not random. My computer may go weeks without crashing then suddenly (most likely triggered by running a certain program or game) I crash and then it happens like 10 times in 1 hours or until I get fed up. Another thing, is, I used to play a couple games here and there and this one game I played (not very resource intensive btw, usually fairly outdated older games) would never have any issues, then upon triggering the wave of crashes somehow, my computer would start crashing periodically while playing this game. But other times I could play the game for a couple hours even without a single problem.
 
This made the issue really hard to diagnose but I do have this info which may or may not help...
 
- The crash may be related to memory as a lot of the error codes are like X00000000 (have a lot of 0s in them) and a buddy of mine said that usually means memory error. However I have installed new memory chips and still crashes
- One of the codes usually looks something like XFFFF80A08 or something like that though...
- There are a couple ways I can guarantee a crash which includes: trying to sync music to my phone, trying to burn a cd, trying to install certain programs (bigger programs) 
- The first crash I ever had followed the genuine windows warning and messages, I've used various remedies for it which usually work for a little while, of course until my... Read more

A:Random yet consistent blue screen crashes. + 'not genuine' error

hey I just realized there's instructions on posting blue screen errors, I'm so sorry I should have read that first. I'll read that and follow up with whatever information I should have brought to this post

0 more replies
Answer Match 88.2%

Hi, all,

I just built a PC from the ground up with all brand new parts. The only thing I salvaged was the hard drive from my old PC. Now I've been getting very rare blue screen crashes when the PC is just idle at the desktop. But I will frequently get blue screen crashes if I start playing a game. The last few crashes have mentioned:

PAGE_FAULT_IN_NON_PAGED_AREA
-This crash mentioned the file nv4_disp.dll

DRIVER_IRQL_NOT_LESS_OR_EQUAL

PFN_LIST_CORRUPT

Several of the crashes before the first one I listed also mentioned nv4_disp.dll. Obviously this seems to be referring to the Nvidia video card I have installed (GeForce GTS 250). So is the video card bad or is there something else I can do to fix this? Sometimes I can play a game perfectly for an hour before a blue screen, othertimes it'll happen as the game is loading.

Any help would be appreciated. I've attached my DirectX diagnostic file if that helps.
 

A:Solved: Random blue screen (BSOD) crashes with new hardware

8 more replies
Answer Match 88.2%

My computer has been restarting itself randomly for awhile now, at least the last month, possibly longer. I run my anti virus programs every time and nothing ever pops up, so I have been assuming that it's just been due to over heating or being a few years old. But just now it crashed and before it restarted I got a blue screen telling me that Windows had encountered a problem and needed to shut down.
That's a problem, and the last time something like that happened to me there was a pretty nasty trojan involved and I had to come here for help. I let it reboot, started running my anti virus programs and I had literally just gotten here to start a help thread when it crashed again with the same blue screen message.
That time I told it to restart in safemode, and it was able to run the anti virus programs sucessfully. Spybot and Malwarebytes are both still telling me there is nothing, and there have been no pop ups from AVG.
Recent changes to my computer is mostly just that yesterday my wireless router crapped out, and I had to wire myself right to the modem. (At least that's what tech support told me I was doing.) The most recent programs I have downloaded are Spotify,  a Silverlight update, and Comodo Internet Security.

I have Windows Vista Ultimate. The first time it crashed today I was actively using both Spotify and Firefox, and the second time it was just Firefox.
 

A:Ongoing random crashes/restarts; Now happening with blue screen

Please go to C:\Windows\Minidump folder. Do you see any dmp logs from the folder?  If yes, then read the instruction below.If not, configure kernel memory dump debugging information under startup and recovery.
> Right-click My Computer and choose Properties.
> Go to Advanced System Settings - Advance Tab.
> Under Startup and Recovery, click Settings...
> Look for 'write debugging information' and use Kernel memory dump
> Checkmark overwrite any existing file
If there are latest created minidumps under C:\Windows\Minidump folder, please post the latest dmp logs (atleast 5) by :
> Highlight (holding ctrl key) and choosing the dmp logs by hitting enter or left mouse click.
> Right-click and choose send to desktop.
> When on desktop, highlight all dmp logs and right-click and send to compressed zipped folder.
> Upload and share the link by registering here https://www.box.com/
* minidumps log sample 010613 - 16676 -01.dmp -> 01 is for month - 06 for day - 13 is for year.

26 more replies
Answer Match 88.2%

Hello,

My computer has since for as long as I remember experiencing bsod crashes at varying frequencies. I have previously searched for online help for this twice, but without any success. The error messages in on bsod vary a lot, but I think all that information is in the attached file. And I don't think there's much more to say about it.

A:Seemingly random blue screen crashes occuring daily

Hi Ludwig,

Welcome to the 10forums.

I'll try my very best to guide you through the troubleshooting process for a chance to solve all the bluescreens, but it'll be a long way.
Please read my post properly, some things you may overlook quickly.
Please tell me, what have you already done so far?

Please uninstall Avast while troubleshooting and use Windows Defender as alternative.
Avast - Uninstall Completely - Windows 7 Help Forums
Avast drivers have been flagged a lot in various of bluescreens, it is highly recommended to uninstall Avast properly while troubleshooting.

Code:
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
Please disconnect every USB device, exception for mouse and keyboard, while troubleshooting

Code:
ffffd000`2571b8b8 fffff801`21f017d5 usbccgp!DispatchPdoUrb+0x2a5
ffffd000`20377448 fffff801`5f6534d7 USBXHCI!Control_WdfEvtIoDefault+0x1f7
ffffd000`20377418 fffff801`5f65153c USBXHCI!Control_MapTransfer+0x94
Please check Intel for driver updates for the network driver or reinstall the drivers.
Driver Reference Table - e1i63x64.sys

Code:
*** WARNING: Unable to verify timestamp for e1i63x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1i63x64.sys
0: kd> lmvm e1i63x64
start end module name
fffff801`2f000000 fffff801`2f079000 e1i63x64 T (no symbols)
Loaded symbol image file: e1... Read more

0 more replies
Answer Match 88.2%

Heya! My first post on yet another forum, and though I really, really wish I didn't have to post here (nothing against you guys, as I'm sure you understand ), I might as well try and make it count, right?

So, this is my issue. For a few days now, my laptop has been having some pretty major issues. It started when I tried to start it up one day... and it failed to do so. My CPU fan started running at its highest speed (much higher than usual when my laptop starts up), the status lights on my computer blinked once... and then nothing happened. The screen remained blank (not even on) and my CPU fan just kept going. I let it run for a few, thinking that maybe it was just having a slow start for some reason, but to no avail. So I tried a few more times, and then on a whim decided to try removing my battery and just letting my power cord run juice to the computer, and it started. I put the battery back in, logged on... and discovered that, for some reason, my keyboard wasn't registering anything. Nor was my touch pad (I had been using an external laser mouse, which worked just fine). I restarted without issue, and the keyboard worked just fine once more. It ran fine for about 2 hours or so after that... and then it Blue Screened on me. I decided to just let it be for the night, and went to bed. The next day, I tried to start it up again... and the same start up problems greeted me. This time, I managed to get it to start by just letting it run on battery power inst... Read more

A:Blue Screen of Death, failure to start, random crashes

...anyone?
 

3 more replies
Answer Match 88.2%

I'm having an odd issue when I try to run and 3D game on my PC, after about 5-10 minutes the image freezes up for a few seconds (Audio still works), then the screen goes to black (About a second worth of the last bit of audio played loops), then the computer simply restarts. There is no blue screen, and when windows starts back up, it does not give me the usual; "There was a problem and windows had to shut down" dialogue. However, upon reboot, I am asked whether to start Windows in safe mode or normally. The temperatures of the hardware are all at normal, so it doesn't appear to be overheating. I feel that the power supply may be suspect, but from what I've read, 750w-800w is enough for my configuration. I tried with a 1Kw PC Power and Cooling PSU I had lying around, and the same issue occurs. This problem does not present itself when I have run 3D games in Ubuntu on this system, so I would assume it is some issue with Windows 7. My chipset and video drivers are up to date. Any help is appreciated.

A:Random crashes while playing any 3D game, no blue screen, just restart

I dont think its the PSU, what are your temps sitting at?

8 more replies
Answer Match 87.36%

Hi there,

I have tried to fix this problem myself. Problem started several days ago and I cannot remember installing any new programs that would have caused this (possibly an automatic windows update?).

I've tried scanning the disk for errors, cleaning registry, virus/spyware scanning and updating a few major drivers with no luck.

I've used blue screen view and the driver wdf01000.sys keeps on popping up but after a bit of reading I don't think that is the root of the problem.

I have a sneaking suspision that it may be a security program called Folder Lock, however I have had this program installed for several months with out problems.

I have attached the .dmp file from my last crash (they all seem fairly similar). Any help would be much appreciated.

Cheers
Josh

A:BSOD - random blue screen crashes while running applications/browsing

Any takers?

5 more replies
Answer Match 87.36%

Hello, for the past few years my computer (Windows 7 Premium) crashes randomly.  The blue screen appears.  When I restart it, everything seems fine, but then it crashes again.  The data dump refers to a faulty device driver.  I opened Device Manager and all of the drivers seem fine.  I am not sure what to do and do not want to start trying to clean this up on my own.
 
Any help to resolve this issue is greatly appreciated.
 
 
The last time my computer crashed, windows gave me this little error box on restarting.  The details are as follows-
 
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: FFFFF8A013899638
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800102E039
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\111014-38828-01.dmp
C:\Users\Squayo\AppData\Local\Temp\WER-139090-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
 
 
 
Thank you and have a nice day..
 
 
 
 

A:Please help - Random Blue Screen and computer crashes - error says faulty driver

Did you recently install any windows updates? If so, their optional driver suggestions could have been crappy. I've seen issues where the wireless stops working if you download their optional drivers for it.

19 more replies
Answer Match 86.1%

==================================================
Dump File : 013112-22604-01.dmp
Crash Time : 1/31/2012 5:53:15 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x83669b40
Parameter 3 : 0xb445374c
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+41b40
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 8.9.0.1023
Processor : 32-bit
Crash Address : iaStor.sys+41b40
Stack Address 1 : ntkrnlpa.exe+3c48c
Stack Address 2 : MpFilter.sys+bf1
Stack Address 3 : MpFilter.sys+dd73
Computer Name :
Full Path : C:\windows\Minidump\013112-22604-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 145,392
==================================================

==================================================
Dump File : 012012-63742-01.dmp
Crash Time : 1/20/2012 9:42:15 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x83655b40
Parameter 3 : 0xac8b374c
Parameter 4 : 0x00000000
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+41b40
File Description : Intel Matrix Storage Manager driver - ia32
Product... Read more

A:Laptop is experiencing blue screen crashes

I already went along and downloaded BlueScreenView

21 more replies
Answer Match 86.1%

I hope someone can help me to find the cause of this problem which has become a frequent annoyance since going wireless. I am running XP Home and have a Belkin wireless router.

The blue screen (with white text) flashes on without warning and then immediately cuts me off. When the computer starts again I get the message that the computer has recovered from a serious error and gives me the option to report the error to Microsoft. I do not report this but do check for further information and the same information is shown each time which seems to show a particular fault which means nothing to me.

The information is as follows:

BCCode 100000d1 BCP1: 00000010 BCP2: 00000002 BCP3: 00000000 BCP4: B94235E OS Ver 5_1_2600 SP 3_0 Product 768_1

Further information gives this:

C://docume~1D\locals~1\Temp\WERD0ed2.dir00\mini051809-01.dmp
and as above but with \sysdata.xml
Does anyone know what all this means and how I can overcome the broblem without a full reformat please?

Many thanks
Deirdre

More replies
Answer Match 85.26%

I just got a new computer that runs windows 10. During random intervals the screen will go black, not like it is crashing completely but more of a black screen with the back light still on. The only thing that fixes this problem is doing a power cycle.This is the specs for my computer:Intel Core i5-6200U Processor (3 MB Cache, 2.3 GHz)8 GB of RAM, DDR3 1600MhzIntel HD Graphics 520 (current driver 20.19.15.4474) The name of the model is "HP 250 G5 SKYLAKE I5" and I have not done any sorts of modification so far.What I have done so far: completely reinstall windows 10 from the beginning. Installed new drivers from intels homepage (I am however not sure I did it the correct way but I got a message confirming the installation and un-installation). Uninstalled the drivers. Restarting my computer several times. What is weird is that this is happening on random intervals. I do not use any sort of heavy programs or anything like that. During the whole re-installation on windows 10 this thing never happened, not even once. Some times it can take 40 minutes and other times it might take 10 minutes before it happens.

A:New laptop crashes to black screen at random intervals

skylakeissues Hello;Allow me to welcome you to the HP forums!First off, you should NOT be installing drivers from Intel on your new laptop; instead, you should have kept the drivers that were preinstalled. Second, while this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.  They will probably have you reinstall the HP drivers, or do that for you.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck

2 more replies
Answer Match 85.26%

Hi guys,
I recently (within the last 4 months) purchased a gaming laptop. Seeing as the MSI brand was getting a lot of good reviews, I searched and found one of there laptops to fit my needs perfectly. The MSI Ghost Pro - 002 looked like a fast and lightweight laptop.
The laptop is great when it works and it works most of the time, however there are these occasional freeze. Pointer/Mouse/trackpad is locked. Sound becomes static/buzzing. No BSODs (until today). No Ctrl+Alt+Delete. Nothing works besides a hard reset.
I should say that these freezes are not a new thing to this laptop that I got. It actually happened within the first couple days of use and has now become more frequent. It use to be maybe once every couple of weeks, and then once a week. But now it has happened on almost a daily basis; however it is not consistent. Luckily, I have yet to encounter it happening more than once a day.

I have already tried calling MSI and seeing what they can do. However, the issue I am running into is that without any definitive causes for the crash, I am not sure if the problem will occur if I send it in for an RMA. They said they cant replace or fix the issue without see the problem and determine what the issue is. That is understandable though, but still frustrating that a new laptop will have this issue.

If anyone can help me solve this problem that would be great.

I have attached the debug file that came with the first crash screen ever today on June 1. I would like to say ... Read more

More replies
Answer Match 84.84%

This is the info I get after it crashes:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 81CF6959
BCP3: 8834E58C
BCP4: 8834E288
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

More replies
Answer Match 84.84%

Here's the story. I updated my laptop through Window Update a few month ago. After I updated, my laptop always hangs and shows the blue screen w/ something like 'crash dump' * i wasn't managed to read, it's just too fast ><*
So I uninstalled the updates but this problem still bugging me always.
Before I updating, my laptop worked pretty fine * if my memory serves me correctly *.

Btw, the frequencies of appearing the blue screen is just random. Sometimes it hangs for a few seconds (up to minutes sometimes), well sometimes it just shows me the blue screen after it hangs for a while.

When my laptop hangs, it seems like THIS WORLD IS SLOWER DOWN and freezes. If I was watching a video, the sound will be like 'Y...o...u........a..........r..........e..........a........w..........e...........s.......o........m.........e........' ( while the normal one will be 'you're awesome', of course). Sometimes there's no sound when it hangs, even though I was watching the video when it freezes suddenly. Oh yeah btw, the video will be fast forward itself til the part that it should've been.

Another thing is after blue screen it still manage to restart my laptop and I can shut it down just like nothing happened too -_-

I know this is complicated and my english and explanation really sucks but can anyone help me to solve this irritating problem ?
( Its not fun when you watch some drama and it just hangs for few minutes .... :�... Read more

A:Laptop shows blue screen and crashes many times per day

Probably WU installed a bad driver

System restore to before the update, or manually update your drivers

Or reinstall Windows

Check Event logs around the time of the issues
 

9 more replies
Answer Match 84.84%

after solving this problem:how to make device manager detect my graphics card? my laptop is frequently crashing(blue screen) and severely hanging(very easily)

laptop details: M11x R2 Specs & Latest News | Alienware | The Verge
please help

A:laptop hangs and crashes(blue screen) very frequently

Please follow - Blue Screen of Death (BSOD) Posting Instructions

1 more replies
Answer Match 83.16%

Hi,

Just installed Hotspot Shield (latest version 2.74, also tried 2.65) and its install was successful but after it's turned on (green icon shows) then I start a blocked website like YouTube, Last.fm or Metrolyrics.com on Firefox, my laptop crashes and shows blue screen, shows something like: XX00000789, 0000089998 kind of messages and BAD_POOL_CALLER message on the top left of the blue screen... And the file name ndis.sys always shows on bottom left of the blue screen.

I realized that the messages on the BAD_POOL_CALLER area are random, sometimes it shows DRIVER_IRQL_NOT_LESS_OR_EQUAL and sometimes it shows BUGCODE_USB_DRIVER... Anyone know what's happening here?

My laptop's specs: Windows 7 Ultimate 64bit: Service Pack 1. 2nd Gen. i3, 3Gb Ram...

A:Laptop crashes (shows blue screen) whenever I start a blocked website

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

1 more replies
Answer Match 81.9%

Random Blue Thin/Dotted Lines on My HP Laptop Screen

I was recently transfering files to my new laptop, and uninstalling programs on my old laptop when I suddenly got thin blue lines randomly on my old screen in dark or black areas (see images). It is not in the same location on the screen depending on what I am viewing.

I hooked an external monitor to my laptop and the image is perfect. Another odd thing is when I screen capture the bluelines and view the image file on another PC, they do not show.

Any ideas?

Thanks!
 

A:Random Blue Thin/Dotted Lines on My HP Laptop Screen

6 more replies
Answer Match 81.9%

Hi could some one help me out here?

MY DC socket some how died the other day and had lots of burns, So I took out the motherboard and replaces the socket with a new one i've also replaced the charging PSU, along with putting some new thermal paste on the processor.

I've attached the .xml and dump files,and was hoping some one could help me shed some light on this.

Thanks!

A:Random Blue screen & crashing while running, Laptop (advent)

Hi

Update to the latest drivers for your on-board VGA and see if that solves the problem.

Code:
1: kd> lmvm igdkmd64
start end module name
fffff880`04866000 fffff880`05288e20 igdkmd64 T (no symbols)
Loaded symbol image file: igdkmd64.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
Image name: igdkmd64.sys
Timestamp: Sat Feb 12 01:16:32 2011 (4D558B10)
CheckSum: 00A26AF6
ImageSize: 00A22E20
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Source: Driver Reference Table

1 more replies
Answer Match 81.9%

Hi there eveyone, I hope someone can shed some light on this issue for me.

Basically, I might have once accidentally dropped my laptop quite hard, ever since it has frequently frozen, with the screen displaying a repeating pattern (see picture). The only way to get out of this is to power off and turn on again. The odd thing is that I can use it normally for prolonged periods with no problem and it'll suddenly happen or sometimes it happens during boot-up. It's most possibly some kind of loose connection but I'm not sure what really. One other thing to note is that when the screen goes funny the computer shows no sign of working (HDD light either has no activity or stays on permanently).

Any comments would be greatly appreciated.
Thanks!

Neil
 

A:Laptop freezes and screen displays repeating pattern

8 more replies
Answer Match 81.9%

Summary: whilst watching a video commercial on a trusted corporate website, the screen went black (though still backlit). On restarting, screen came up normal (graphics perfect) until the first Windows XP page (with the green loading bar) when there were green and black vertical strips 5mm wide, the green strips made up of four lines, a little reminiscent of that code pattern in movie Matrix. After the Windows page the green lines turned to blue, and then the screen went black (though still backlit), and the usual user login didn`t appear. Leaving the computer to run, the hard disk was active from time to time, then before long the windows logging-in jingle played as if we had logged in, the screen still black. After that, no response at all.

After problem: Laptop can be started in Safe Mode (from where I write this), there are still faint green lines superimposed. I completed a system restore but this has not fixed the problem.

The last few weeks: A number of weekends ago I attempted to open my mouse for the purpose of silencing the clicks, but on opening the mouse half way and looking inside it made itself apparent that it was not meant to be opened (without breaking the plastic case [mouse is GlanzHS by Sanwa]) On closing and restoring the mouse, I found that initially the left button didn`t seem to work, and then it did, problem solved. But then strangeness began: next time on restarting the computer, nothing responeded to the pointer or the left click on the first ... Read more

A:Laptop screen shows Matrix pattern, then black...

Hi Naval, welcome to TSF, I reckon the mouse related issue could be easily diagnosed. Try another one, not USB - there known to be hassle when the system isnt working properly - and we should easily see if the problem is with the pc or the mouse.

with regards the problem with the graphics, i'll leave that to someone with more experience.

1 more replies
Answer Match 81.06%

I just built my computer about 3 weeks ago, and ever since I put it together, it will randomly crash. Sometimes it crashes in 15 minutes, sometimes in 15 hours. It just freezes for a second, and then crashes and goes to a red screen or black screen or green screen. Also, sometimes, the monitor will go black for a second and then display returns. I don't know if this is relevant, but the speakers I have hooked up randomly make a popping noise every 30 minutes or so. I don't know why. I have reupdated the video drivers a few times. I also have run a memtest, and it came back with no errors (but it took about 18 hours for 1 pass). I have also monitored the temperatures on my computer. GPU never gets hotter than 47C and CPU hasn't gotten hotter than 55C. I have replaced the PSU with a corsair ax860 and the issue stayed, so it isn't the PSU. Also, when it crashes, its not just the screen. The processes on my computer stop (such as my minecraft server), so I know its the actual computer and not just graphics. My friend mentioned it might be my solid state, as that is running the OS.

Specs:
MSI Radeon R9 270X 4GB TWIN FROZR Video Card
AMD FX-8350 4.0Ghz 8 core processor
Gigabyte GA-990FXA-UD3 ATX AM3+ Motherboard
G.Skill Sniper Series 8GB (2 x 4GB) DDR3-1866 Memory
Rosewill Hive 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
Kingston SSDNow V300 Series 120GB 2.5" Solid State Drive
Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive
LG WH16N... Read more

A:Computer crashes to random colored screen or lined screen

please do duplicate posts
closing this one

continue here where you have replioes
http://forums.techguy.org/hardware/1147133-computer-crashes-random-colored-screen.html
 

1 more replies
Answer Match 81.06%

I just built my computer about 3 weeks ago, and ever since I put it together, it will randomly crash. Sometimes it crashes in 15 minutes, sometimes in 15 hours. It just freezes for a second, and then crashes and goes to a red screen or black screen or green screen. Also, sometimes, the monitor will go black for a second and then display returns. I don't know if this is relevant, but the speakers I have hooked up randomly make a popping noise every 30 minutes or so. I don't know why. I have reupdated the video drivers a few times. I also have run a memtest, and it came back with no errors (but it took about 18 hours for 1 pass). I have also monitored the temperatures on my computer. GPU never gets hotter than 47C and CPU hasn't gotten hotter than 55C.

Specs:
MSI Radeon R9 270X 4GB TWIN FROZR Video Card
AMD FX-8350 4.0Ghz 8 core processor
Gigabyte GA-990FXA-UD3 ATX AM3+ Motherboard
G.Skill Sniper Series 8GB (2 x 4GB) DDR3-1866 Memory
Rosewill Hive 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
Kingston SSDNow V300 Series 120GB 2.5" Solid State Drive
Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive
LG WH16NS40 Blu-Ray/DVD/CD Writer

Any feedback would be great! Thanks!
 

A:Computer crashes to random colored screen or lined screen

8 more replies
Answer Match 81.06%

I either play Left 4 Dead or Prototype and my computer crashes with a blue screen when I make a swift mouse motion to the right. It doesn't happen all the time, some days I can play L4D for hours and it won't crash.

Some say the most common thing is Logitech Mouseware. I do have a Logitech mouse, Mx510 Performance Optical Mouse (Blue). I am running on Vista, I have visited the driver site for Logitech and found out that Vista does not require any driver for my mouse, and I never had on in the first place for this Dell XPS M1530. I just plug and use.

So ingame, it would happen when I make a sharp turn with the character to look in first person view to the other side or behind me, with lots of things happening at the same time, such as attacks or explosions, screams etc.

This is what I got as the only info that I could possibly even remember during the 10 seconds before reboot during the blue screen.

IRQL_NOT_LESS_OR_EQUAL
0x0000000E(something like that)

Then when my computer started up completely, it showed this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000099E0000007E
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80001C7B443
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini061709-01.dmp
C:\Users\[NAME OF OWNER]\AppD... Read more

A:Vista Blue Screen crashes only in full screen game.

Here's a link to a brief description of the error: Troubleshooting Windows STOP Messages
There's not much info here to go on, but most BSOD's that occur during games are due to video problems, with audio problems coming behind them.

So, for starters:
- download the latest version of the video and audio drivers for your system.
- uninstall the current video and audio drivers through Control Panel...Programs...Uninstall a program.
- install the downloaded drivers.
- reboot and wait for another BSOD :0)

If this doesn't fix it, you'll have to navigate to C:\Windows\Minidump, zip up the contents of that folder and upload it with your next post.

2 more replies
Answer Match 80.22%

Hello.

I was having some problems with a virus I could not get rid of for the past few days. I've been working on this for a few days so I don't remember everything I did to end up at this point. This is my current situation:

I did msconfig (I think) and went into the boot.ini, enabled "start in safe mode", after rebooting I have not been able to get into windows again. This is what I have done since then: I have done a windows repair, after that didn't I went into Recovery Console and did a chkdsk /r. Still no good. I disabled restart on failure, and the blue screen says 0x0000007E, fltmgr.sys. When I check the listsvc in Recovery console it says fltmgr.sys is disabled. I tried enable fltmgr.sys but it just says "the registry entry for the fltmgr.sys service cannot be located. Check that the name of the last service is specified correclty."

Help!

More replies
Answer Match 78.96%

Hello Everyone,
Can I get some help in relation to the above from you guys? It seems I do experience certain crashes for which I cannot find any possible explanation. There are few similar threads out there where similar events in the event log occur near the crash, but I haven't been able to resolve my issue after their examining. First of all my PC specs:

Win 7 Prof X64
AMD Phenom II x4 955BE
GA-790FXTA-UD5 F2
Corsair Dominator 4 x 2GB CL7 CMD8GX3M4A1333C7
MSI N460GTX Cyclone 678 D5 OC/Sapphire Radeon HD 5870 Vapor-X 2GB
Cooler Master Silent Pro M700 700W 80+
+3.3V - 28 A
+5V - 25 A
+12V1 - 50 A
-12V - 0,5 A
+5VSB - 2,5 A

None of the components has been overclocked. All the drivers are up to date. The GPU is a stock overclock, and the crashes occur both with Nvidia and ATI. (I have Nvidia now as my HD 5870 has been RMA'd). RAM was checked by Memtest - OK ( although I might do few more continuous runs later on as per suggestions in the different forums).

The crash relates to Kernel Power errors. I have only two dumps from the said crashes (they both relate, I think, to the graphics - see attached zip's).

Attachment 115031

Attachment 115032

The remaining crashes for which I'm going to put the event log excerpts, ended up with hard resets and no crash dump file.

If you have a look at the event log below, you'll see that there are two events before the kernel power crash that have sth to do with Microsoft Filter Manager. Both are exactly the same... Read more

A:Random crashes with pattern in event log

  
Quote: Originally Posted by Ukiii


Hello Everyone,
Can I get some help in relation to the above from you guys? It seems I do experience certain crashes for which I cannot find any possible explanation. There are few similar threads out there where similar events in the event log occur near the crash, but I haven't been able to resolve my issue after their examining. First of all my PC specs:

Win 7 Prof X64
AMD Phenom II x4 955BE
GA-790FXTA-UD5 F2
Corsair Dominator 4 x 2GB CL7 CMD8GX3M4A1333C7
MSI N460GTX Cyclone 678 D5 OC/Sapphire Radeon HD 5870 Vapor-X 2GB
Cooler Master Silent Pro M700 700W 80+
+3.3V - 28 A
+5V - 25 A
+12V1 - 50 A
-12V - 0,5 A
+5VSB - 2,5 A

None of the components has been overclocked. All the drivers are up to date. The GPU is a stock overclock, and the crashes occur both with Nvidia and ATI. (I have Nvidia now as my HD 5870 has been RMA'd). RAM was checked by Memtest - OK ( although I might do few more continuous runs later on as per suggestions in the different forums).

The crash relates to Kernel Power errors. I have only two dumps from the said crashes (they both relate, I think, to the graphics - see attached zip's).

Attachment 115031

Attachment 115032

The remaining crashes for which I'm going to put the event log excerpts, ended up with hard resets and no crash dump file.

If you have a look at the event log below, you'll see that there are two events before the kernel power crash that have sth to do with Micro... Read more

9 more replies
Answer Match 78.12%

I am having BSOD issues with my new build. (1 week old) It is completely random and I don't know where to begin. I followed the instructions in this post and I'm hoping that you guys can help me out. Thanks in advance.


System Manufacturer/Model Number
Home build
OS
Windows 7 64-bit
CPU
Intel Core i7 2700K
Motherboard
ASRock Z68 Extreme3 Gen3 LGA 1155 Intel Z68
Memory
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
EVGA 02G-P4-2678-KR GeForce GTX 670 FTW 2GB
Sound Card
Built-in on mobo
Monitor(s) Displays
Asus VK278Q Black 27" Full HD HDMI LED BackLight LCD Monitor
Screen Resolution
1920x1080
Hard Drives
2x Kingston HyperX 3K SH103S3/90G 2.5" 90GB SATA III MLC Internal Solid State Drive (SSD) (Stand-Alone Drive)
Set up in RAID 0
PSU
PC Power and Cooling Silencer MK II 750w
Case
Corsair Obsidian Series 650D
Cooling
CORSAIR H100 (CWCH100) Extreme Performance Liquid CPU Cooler
Keyboard
Razer Lycosa
Mouse
Razer Death Adder
Internet Speed
3.5Mbps

A:Random BSOD crashes. No real pattern.

Your post says you have an SSD installed. SSD drivers are a common cause of BSOD's, in particular Crucial M4's with outdated firmware. Make sure that the following is up to date:








  
Quote: Originally Posted by writhziden


SSD Firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
Marvell IDE ATA/ATAPI controllers (older drivers for these are especially problematic)



I might also add that your system info says that you only have a 167GB drive (Local disk) and a 931GB Seagate external drive. Any idea why this might be the case?

All of your dumps showed hardware errors (0x124). Read the following thread and see if any of it's fixes work.
Stop 0x124 - what it means and what to try

Among the fixes in the above thread are a few stress tests. Before you do any of the other fixes mentioned in the thread, you should run these stress tests:

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Test your video card using Furmark. Watch your machine's temps and stop the test if it starts to overheat or artifacts appear on the screen.
Video Card - Stress Test with Furmark

Test your hardware using Prime95. Watch your machine's temps and stop the test if it starts to overheat. Let it run for up to 2 hours or until errors have been found.
Hardware - Stress Test With Prime95

Stress test your CPU using Intel Burn Test.
CPU - ... Read more

4 more replies
Answer Match 78.12%

Hi there,
Please can you help with advise on 2 main problems with my 2 yr old Inspiron 7437.
As a background, I upgraded to Windows 10 recently and already 1 yr ago replaced the HDD with SSD. However, it crashed quite often before the upgrade to W10. The strange video pattern started to appear recently, but I had a major problem 6 months ago (before the upgrade) that was also indicative – the screen went all barmy in the middle of a presentation to 40 people and I had to restart.
1. Crashes: they are random, about once every few days, usually the screen goes black and I can move the mouse arrow but nothing happens and I have to manually should down by holding the power-button. Sometimes I just get the BSOD (W10 style with some error code like “exception_” or something). I look at Events Log afterwards and strangely don’t see and “critical errors” logged, but I am not very sure about that.
2. Strange pattern on the screen: randomly, I get some “pepper and salt” dots of many colours, broadly in the middle of the screen. I didn’t take a photo but it appears “through” the display of programs opened and other than some nuisance, it doesn’t seem to cause other problem, although at least once, the screen went black but the dots stayed and I had to do a hard-reset.
My Windows 10 is updated. Please advise – can it be some unruly driver, etc.? Thanks in advance.

A:Dell Inspiron 7437 crashes and intermittently I get a weird "pepper and salt" pattern in the middle of the screen

The video driver is probably the cause of this. Best thing to do is go to Dell Support, Drivers and Downloads and let Dell scan and update the drivers for windows 10. Dell has done a good job of updating drivers for win 10 approved computers. Your model is approved for upgrade.
www.dell.com/.../drivers

2 more replies
Answer Match 77.28%

I used to have kernel security check failures a few times when I opened Photoshop, but that stopped happening for whatever reason. Now, though, I'm having it happen at completely random times (I can't find a common factor), and increasingly more (Already had 2 crashes in the past 2 hours). Can anyone find a solution for this?DESKTOP-F90BA77-Sat_01_16_2016_205047_75.zip

A:Random kernel security check crashes, no pattern

Please update/reinstall your network drivers
Product Support | Dell US

Code:
*** WARNING: Unable to verify timestamp for bwcW10x64.sys*** ERROR: Module load completed but symbols could not be loaded for bwcW10x64.sys
ffffd001`0d321050 fffff800`103a0420Unable to load image Qcamain10x64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for Qcamain10x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys
Qcamain10x64+0x150420
0: kd> lmvm bwcW10x64start end module name
fffff800`11280000 fffff800`115df000 bwcW10x64 T (no symbols)
Loaded symbol image file: bwcW10x64.sys
Image path: bwcW10x64.sys
Image name: bwcW10x64.sys
Timestamp: Tue Jul 07 20:29:31 2015 (559C1A8B)
CheckSum: 00027213
ImageSize: 0035F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> lmvm qcamain10x64
start end module name
fffff800`10250000 fffff800`104b4000 Qcamain10x64 T (no symbols)
Loaded symbol image file: Qcamain10x64.sys
Image path: Qcamain10x64.sys
Image name: Qcamain10x64.sys
Timestamp: Wed Sep 02 10:09:31 2015 (55E6AEBB)
CheckSum: 00242152
ImageSize: 00264000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information... Read more

0 more replies
Answer Match 76.86%

I have a Gateway MD2614U laptop OS Win7 Home 32bit. Now my 15" flat screen tv can also serve as a computer monitor. When I am doing ham radio digital transmissions I have 2 primary prog's open and running at the same time. I setup in Win7 for the flat screen tv to be an extended monitor so one prog is on the flat screen tv and the other is on the laptop screen.
Everything was fine. Then everything went hay wire. At random times prog's started changing colors, blinking on and off on both screens, then the hole desktop started in doing it on both screens. Then everything goes black and a blue box pops up saying "a problem has been detected and windows has been shut down to prevent damage" There is a lot more writing on the blue screen. That's just the 1st top line. Then the laptop shuts down and reboots. This has happened many times since I plugged in the tv as a 2nd monitor. With the monitor cable to the tv unplugged from the laptop there hasn't been anymore of that random stuff. And there wasn't anything like this before I plugged in the tv as a monitor. What gives here?

Steve

a ps I can only upload 2 pictures

A:I am having random screen flashes and then blue screen

Please upload the BSOD Posting Instructions here Blue Screen of Death (BSOD) Posting Instructions

9 more replies
Answer Match 76.86%

Hello,

I've had pretty good luck with vista so far but every so often it will blue screen on me and I cant figure out why.

The scenario is 1. System startup from power off condition
2. System boots to login screen
3. Blue screen referencing processor timing or something

I have not overclocked or anything everything is vanilla. I would also note that I run hardware diagnostics utilities and it seems fine. Also, I never get the message about abnormal system termination like ususal. How can I get a clue as to what is going on here. So far it seems like the error is bogus, I can log in and the machine will run for days with no problem.

A:Vista x64 Random Blue Screen at log in screen, but before I log in

Hello desmith1157,
Go to C > Windows > Minidump > zip up the dump files, and upload them with your next post, you may need to save them to your desktop first.

5 more replies
Answer Match 76.02%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

1 more replies
Answer Match 75.6%

I recently did a factory restore on my laptop since it was giving me really bad problems before(BSOD on boot, unable to start in safe mode, etc). I assumed that it was caused by a bad video driver installation. Once I did my factory restore, this problem was solved, but it seems like a new one arose.

In the first few days the laptop was working fine, but I recently realised that if I unplug my AC Adapter, my laptop would work for awhile but will eventually die. The screen would just go black, then I would see weird colors and then it would go black again and I would be forced to hold the power button and restart. The funny thing is, this never happens when I have it plugged in.

I then realised that it happened when I plugged it out and moved it around, so I assumed it had something to do with the wiring inside my laptop. But it seems that isn't the case since even if I move it around while it's plugged in, it doesn't happen. I'm pretty sure it has something to do with my power supply at this point, but I'm not really sure.

If anyone can help, I would really appreciate it!

EDIT: It just happened to me as I tried to access my task manager. I did CTLR+ALT+DEL and my screen went black, and my laptop simply restarted itself.
 

A:Laptop screen failure; random colors followed by black screen

EDIT: It seems it has gotten way worse. It happened while it was plugged in, and not only that, but when I tried to turn on my laptop again, the screen remained black and I heard these beeping noises. (6 beeps in succession, over and over) Sometimes I turned it on and it didn't even beep. I managed to actually get my laptop to boot, but I'm afraid it will happen again.
 

2 more replies
Answer Match 75.6%

I get a blue screen error of "driverirql_not_less_equal" when my laptop monitor dims.

Specs:
OS: Windows 8 Professional (64 bit)
Intel i7 2640M
8 Gb Ram
1T HD

The attached screen capture is the location of my error.

A:Windows 8 blue screen error when laptop screen dims

This is probably either a BIOS problem, or a video driver problem. It's also possible you have a hardware fault, but try updating your BIOS and video card drivers.

1 more replies
Answer Match 74.76%

I took my computer in to a computer repair place that ended up not being so good. I had thought the backlight on the screen was going out. They diagnosed it as the inverter.

I got the computer back from them, ordered and replaced the inverter myself. That didn't solve the problem. My screen was still shutting down frequently even though the computer was still up and running.

So I took it apart and checked the connection. It was good.

I ordered a new screen and installed it. Very easy by the way. (and I have NEVER done computer repair)

I was very careful and did not touch the back other than connecting the computer to it.

Well my computer won't work now. I get a "start and repair or start normally screen". I do the repair. Then every time, I then get a blue error screen that says "System License Violation". I then have to shut it down with the power button.

Why did this happen? Is it a problem with the screen? My other screen is not an option for connecting it to test. I have time to send the screen back? Should I?

Am I destined to have to restore to factory default now?

Help me please! How do I fix this? (FWIW, the screen seems good other than now my computer won't run. The color looks good etc.)

Thank you!!
 

More replies
Answer Match 73.08%

This is driving me crazy.

Right after I boot my laptop, the screen flashes randomly.

Also something is stealing focus from what I am working on to something else.

Then it likes to suddenly go to a grey screen. I have to manually reboot.

If that is not enough, it like to just reboot.

Scanned with my AVG and Kaspersky, nothing found. Tried TrendMicro House Call, nothing. Dr. Web, nothing.

All drivers are up to date.

I have run it in the safe mode for about an hour with no problems. No new software installed recently. I went to restore and it was only dated from the previous day, so no help there.

I would prefer not to Nuke and pave, but if that what I need to do, I can.

Any thoughts, theories, explosives you can recommend for this?

I await with enlarging piles of hair as I pull it out.
Roger

A:Windows screen flashes, random grey screen & random black screen

Welcome to SF!

This sounds like a case of overheating, Download Speccy and upload a Screenshot
when in normal use (not Safe-Mode).

9 more replies
Answer Match 72.24%

Hi, the BSOD has been happening for last few weeks & on average occurs between half hour to an hour after logging on---generally the more programmes running the more likely it is to happen....any help appreciated

A:Blue Screen crashes

Welcome to the Forum.

Norton is a known cause of BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-


VSTCNXT6.SYS Thu Oct 16 06:52:22 2008 (48F69046)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTCNXT6.SYS

VSTAZL6.SYS Thu Oct 16 06:53:42 2008 (48F69096)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTAZL6.SYS

VSTDPV6.SYS Thu Oct 16 06:57:45 2008 (48F69189)
Conexant SoftK56 Modem Driver
Driver Reference Table - VSTDPV6.SYS

netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
Intel Wireless WiFi Link Driver
Driver Reference Table - netw5v64.sys

b57nd60a.sys Sun Apr 26 17:14:55 2009 (49F4422F)
Broadcom NetXtreme Gigabit Ethernet
Driver Reference Table - b57nd60a.sys

igdkmd64.sys Thu May 7 00:22:19 2009 (4A01D55B)
Intel Graphics driver
Dri... Read more

1 more replies
Answer Match 72.24%

I am not able to determine what is causing my blue screen crashes. I am running:
Windows XP Pro SP3
Panda Security Network
Spybot
ZoneAlarm (for firewall Only and it's the only firewall I'm running, Panda Firewall disabled)
System Mechanics 8

This system is a custom built system by Nexlink. I have 2 gig RAM and 500 gig hard disk. Dual processors and I just purchased it in Dec 2007.
Can't put my finger on exaclty when and why it started. I was running Adobe Premier Elemts 4 and download a rather long video and I got application hung.

I look into System log of what the crashes and locks ups are and I get nothing in the Windows reporting. It also crashes when I look at Systems Info.

Yesterday my system froze so bad that I had to do a cold boot.

I ran Hijackthis and I'm not sure what I'm looking at. I just purchased (after initial crash) the System Mechanics and it found 2 spyware parasites and removed them along with around 180 registry errors. I thought this would solve the problem. I ran Word 2007 and it is so slow in starting it isn't funny.

I then ran a complete complete disk check and then Memtest86 and they came out with no problems.

I do get Kernel Fault on start up Global entry through Spybot when I reboot but inconsistantly.

I also sometimes get the memory dump problem as well, which is why I thought something might be wrong with my RAM.

When the blue screen crash happens I get the Microsoft screen when it reboots that the sys... Read more

A:Blue Screen Crashes

When you first boot up the system, press F8 just before the Windows splash screen appears. This will give you a menu that starts with "Safe Mode" - a ways down the menu will be the option to "Disable automatic restart" (or something similar). Select that and press Enter - then continue to boot into Windows. The next time you get a BSOD, the system will halt on it - allowing you to copy down the information.FWIW - here's a link to other ways to find the BSOD data: http://www.bleepingcomputer.com/forums/top...tml#entry409491

17 more replies
Answer Match 72.24%

Hey i have a user here who is getting blue screens.

NCIX PC
p8h77-m motherboard

I am wondering could someone analyze the attached dumps

Thanks

A:Blue Screen Crashes

Hi -

All 6 dumps list Trusteer Ltd. Rapport Security as the probable cause -

Code:
RapportCerberus64_80055.sys Sun Aug 24 09:10:43 2014 (53F9E453)

Driver Reference Table - RapportCerberus64_xxxxx.sys

I would suggest removal of the software and installation of MSE - Microsoft Security Essentials - Microsoft Windows

Regards. . .

jcgriff2

1 more replies
Answer Match 72.24%

Referred from here: http://www.bleepingcomputer.com/forums/topic440812.html ~ OBFirst the dds file.DDS (Ver_2011-08-26.01) - NTFSx86 NETWORKInternet Explorer: 9.0.8112.16421Run by SYSTEM at 0:34:07 on 2012-02-01Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2937.2381 [GMT -5:00].AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\windows\system32\wininit.exeC:\windows\system32\lsm.exeC:\windows\system32\svchost.exe -k DcomLaunchC:\windows\system32\svchost.exe -k RPCSSC:\windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\windows\system32\svchost.exe -k LocalSystemNetworkRestrictedC:\windows\system32\svchost.exe -k LocalServiceC:\windows\system32\svchost.exe -k NetworkServiceC:\windows\System32\svchost.exe -k netsvcsC:\windows\Explorer.EXEC:\windows\system32\svchost.exe -k LocalServiceNoNetworkC:\windows\system32\ctfmon.exeC:\Program Files\Google\Chrom... Read more

A:Blue Screen Crashes

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-02-01 19:04:18
Windows 6.1.7600 Harddisk0\DR0 -> \Device\Ide\iaStor0 TOSHIBA_ rev.FG02
Running: giye1y61.exe; Driver: C:\windows\system32\config\SYSTEM~1\AppData\Local\Temp\kxtdapog.sys
---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13BD 82081569 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 820A6092 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}

---- User code sections - GMER 1.0.15 ----

.text C:\windows\System32\svchost.exe[984] ntdll.dll!NtProtectVirtualMemory 773051C0 5 Bytes JMP 0038000A
.text C:\windows\System32\svchost.exe[984] ntdll.dll!NtWriteVirtualMemory 77305D40 5 Bytes JMP 0051000A
.text C:\windows\System32\svchost.exe[984] ntd... Read more

4 more replies
Answer Match 72.24%

Hello my first and hopefully last Thread here! I found your apparently wonderfull site via a problem i have and i think you have already provided a solution for it!

http://forums.techguy.org/windows-nt-2000-xp/643966-solved-major-bsod-issue-xp.html

In short i have been getting the Blue Screen crashes on starting all my games and once randomly using Winamp Visualisations.
My PC is very new and yes i believe it does have the Asus drivers mentioned in the Link above.
I am trying to follow the steps provided but im very cautious when it comes to IT stuff id much rather get help than use my own initiative and balls things up!

So i went to Nvidia to D/L the latest Drivers for my card but already i have a problem for starters im not certain what drivers my card needs On the Box it is called "Asus EN8800GT 1GB" I dont exactly see that listed on the Nvidia site. I then tried to use the automatic detection feature and it then asks for me to install an Axtivex Control provided by Systems Requirements Lab (which ive used before) However i click to Install that and nothing seems to happen ive left it for around 30 mins. I disabled pop up blockers and also went into Internet options and enabled prompts etc for Activex Controls but still it just sits there on the Initialising / installing component page and does not give me the info im after!

If i can get the correct drivers for my card downloaded onto desktop etc then i can follow the other steps outlined in the URL link abov... Read more

A:Blue Screen Crashes

6 more replies
Answer Match 72.24%

Lately I've been getting quite a bit of blue screen crashes.They usually occur if i turn my PC on after having it shut down for a while. They occur during start up usually after the computer boots and finally gets to desktop, I get a crash of some sort
.
 
I've received a blue screen crash with atapi.sys and I've seen one with a win32k.sys crash
 
 
specs:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, x86 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 3454 Mb
Graphics Card: NVIDIA GeForce GT 430, 1 Mb
Hard Drives: C: Total - 305234 MB, Free - 112205 MB;
Motherboard: ECS, Nettle2
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Disabled
 
 

A:Getting blue screen crashes

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.
 
Louis

6 more replies
Answer Match 72.24%

Hi,

My laptop has been crashing for past year on and off... however now it seems to be crashing on a daily basis when I am doing nothing but browsing the internet.

When it started I thought it was just over heating and got a cooling pad , that solved the problem for a few months, then it starting crashing again because "an attempt to reset the display driver failed", I lowered my resolution, turned off most of the graphics and updated the display driver.

Now it is crashing because of BUGCODE_USB_DRIVER and a file system error

I am a complete noob and have no idea what this means I would be grateful for any help
oh and here are the details of the crashes that I got from bluescreenview

thanks again for any help!!!!

==================================================
Dump File : Mini101110-01.dmp
Crash Time : 11/10/2010 11:20:43 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904aa
Parameter 2 : 0x8b1674d4
Parameter 3 : 0x8b1671d0
Parameter 4 : 0x8467f3c8
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1a316
File Description : NT File System Driver
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini101110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version ... Read more

A:Blue screen crashes

Please post this information: Blue Screen of Death (BSOD) Posting Instructions

14 more replies
Answer Match 72.24%

I have just sussed out how to zip a dump and post it, please anyone if you could help me, i am at my wits end.

I built the computer a few months ago, I have had several problems but overcome them but now it crashes all the time, worse when i'm downloading or playing eg BF2 online.

I have a feeling its graphics related but i know nothing really.

Thanks

Paul
 

A:blue screen crashes, please help

Hello and welcome to Techspot.

4 of your minidumps crash at SACMXP1.sys. Your usb modem driver. they also reference vsdatant.sys. Zonealarm friewall.

1 minidump crashes at vsdatant.sys. Zonealarm friewall.

1 minidump crashes with an unknown image.

The bugchecks are 44/FE/D1/A

0x00000044: MULTIPLE_IRP_COMPLETE_REQUESTS
In practice, it is usually a hardware driver issue.

0x000000FE: BUGCODE_USB_DRIVER

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)


Try updating/uninstalling Zonealarm.

Also update your modem drivers.

Regards Howard :wave: :wave:
 

5 more replies
Answer Match 72.24%

Hi. I have been having blue screen crashes for about 3 weeks now. Every time norton tries to run the computer crashes. It also crashes randomly after it has been on for a while. I followed the procedure for newbies to this site. My computer passed memtest86+ and I have updated all drivers.
Here are the specs of my computer.
OS: XP OEM version
Mother Board: IBM 2373CYU
HardDrive: Model HTS548080M9AT00 (80 gigs)
Ram:512
Graphics Card: ATI Mobility Radeon 9600

here are some minidumps:


Thanks.
 

A:IBM T42: Having Blue Screen Crashes Please Help

it sounds like overheating problem. (the computer crashes after having been on for a few minutes).
what error message are you getting on bsod?
 

3 more replies
Answer Match 72.24%

BlueScreenCrashes.zip

Windows7_Vista_jcgriff2.zip

I have included the files you have requested
but I got and error message of path not found on the PERFMON/REPORT

1. OS Windows 7 Professional
2. service pack 1
3. Equus Computer Systems (Make)
4. Nobilis
5.Intel (R) Core TM 2 Quad CPU Q8300 2.50ghz 2.49ghz
6.Ram 2.0gb
7. 32 bit operating system

Stop Code 08E

I take instructions well.Thanks for your help!!

RWT

More replies
Answer Match 72.24%

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421
Run by SYSTEM at 0:34:07 on 2012-02-01
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2937.2381 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\svchost.exe -k netsvcs
C:\windows\Explorer.EXE
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\ctfmon.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google ... Read more

A:Blue Screen Crashes

Hello I Would like you to do the following.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stallNote 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the following
Log from Combofixlet me know of any problems you may have had
How is the computer doing now?Gringo

31 more replies
Answer Match 72.24%

I think my computer is infected, I have blue screen crashes and browser hijacks. Have run on line scanners, spy bot and various other programs so got rid of most of the infections but still something remains....help please!!!

My PC spec

Browser

MSIE 9.0

System OS

Windows 7 Ultimate SP1

System OS Install Date

9/1/2010 7:35:18 PM

System Make

To Be Filled By O.E.M.

System Model

To Be Filled By O.E.M.

System Serial Number


Main Board Make

XFX

Main Board Model

MI-A78S-8209

Main Board Version

Ver1.1

Main Board BIOS

American Megatrends Inc. BIOS Date: 05/04/08 16:19:08 Ver: 08.00.15 LENOVO - 20080504 20080504

Processor Description

AMD Athlon 64 X2 Dual Core 5000+

Number of Processors

2

Processor Clock Speed

2600 Mhz

Graphics Description

ATI Radeon HD 2400 Series

Memory Installed

3072 MBs

Memory Slots

4 slots

Memory Configuration

512+1024+512+1024;DIMM Unknown Synchronous

Drive Name ©


Drive Size ©

953758 MBs

Drive Format ©

NTFS

Drive Name (F)


Drive Size (F)

305242 MBs

Drive Format (F)

NTFS

Drive Name (G)


Drive Size (G)

305242 MBs

Drive Format (G)

NTFS

Drive Name (H)


Drive Size (H)

190756 MBs

Drive Format (H)

NTFS

Drive Name (I)


Drive Size (I)

953867 MBs

Drive Format (I)

NTFS

Drive Name (P)

OneTouch4

Drive Size (P)

715402 MBs

Drive Format (P)

NTFS

DVD-RW Model

PIONEER DVD-RW DVR-112D

DVD-RW ... Read more

A:Blue screen crashes

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then cli... Read more

6 more replies
Answer Match 72.24%

Hi yesterday ive been constantly experiencing bsod crashes, im not sure what the issue is and hope someone can help me.
Ive attached the DM log collector file

MSI-2015-12-29_204642,07.zip

A:Blue Screen Crashes

Remove the bypasses before any help may be given.
Forum rules





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

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Answer Match 72.24%

My laptop has been crashing since yesterday. It happens when I play anytype of video game (CoD/Minecraft). About 45 seconds into gameplay my computer freezes, black screen, then it restarts. When it restarts sometimes I get random lines/ little black boxes scattered around the screen and gradually it disappears.

My laptop is from late 2008

Sony vaio AR830E
64x vista home premium SP2. 3GB Ram. Intel Core 2 Dou CPU T8300 @ 2.40GHz



Last time I re-installed windows was in 2011. I haven't installed any new drivers lately and have been doing the same thing so I dont know what could of caused the crashes.



This is my most recent dump file (today)
Download Mini112112-01.dmp from Sendspace.com - send big files the easy way

This is my dump file from yesterday
Download Mini112012-01.dmp from Sendspace.com - send big files the easy way

This is a example of some of the types of screen lines i have experienced so far Example Picture

A:Crashes w/out blue screen

Please follow the http://www.techsupportforum.com/foru...ta-452654.html to provide us with your crash reports. Upload them here by clicking the Go Advanced button at the bottom of the message area you use to post in the thread.

I would prefer not to install 3rd party software to download your .dmps, and most if not all here will feel the same.

19 more replies
Answer Match 72.24%

Hello , I want to know what is wrong with blue screen crashes on my pc gaming and not know why and not know how to fix with it .. please help me so I do appericate with it .. here's zipped to check out and let me know thanks !!!

Easy Ride Tc

A:Blue Screen crashes on my Pc

Please check the Date and Time on your system - the uploaded files all seem to date from Mid February of 2011
If that's the case, please correct the time immediately!

It appears that your Razer Lycosa drivers are from 2008. These older drivers have known issues with Win7. Please update to the latest available Win7 drivers.

Then, please provide this info: http://www.sevenforums.com/crashes-d...tructions.html

9 more replies
Answer Match 72.24%

Hey bro i am in bit of a a trouble here ,I have been getting blue screen errors for the past few days now and i tried fixing it by myself and no help and it is preety scary.
It happens when after i downloaded bit defender 2013 total security and this is blue screen error
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88001C63B4E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100213-22042-01.dmp
C:\Users\Atoms\AppData\Local\Temp\WER-38079-0.sysdata.xml

I have windows 7 and it is also noting that this happens also when i open utorrent .. that is before i downloaded bit defender
if i have to uninstall it could you give me choice of other anti virus? if there is any thing else i have to do please do tell ) thank you
 

A:Blue screen crashes

16 more replies
Answer Match 72.24%

Hi!

First time poster, but I need help!

It seems to be a common problem judging by other threads, so hopfully I can get this sorted.

I have attached all relevant files in the .zip attachment. If there are more files needed, please ask.

Here's the error message after restart:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880040417F7
BCP3: FFFFF8800B963528
BCP4: FFFFF8800B962D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051011-17799-01.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-35895-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

More info:
Windows 7 . . .
- 64 bit
- the original installed OS on the system

Any help greatly appreciated!!
Thanks!!

A:Blue Screen Crashes

  
Quote: Originally Posted by a02887


Hi!

First time poster, but I need help!

It seems to be a common problem judging by other threads, so hopfully I can get this sorted.

I have attached all relevant files in the .zip attachment. If there are more files needed, please ask.

Here's the error message after restart:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880040417F7
BCP3: FFFFF8800B963528
BCP4: FFFFF8800B962D90
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051011-17799-01.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-35895-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

More info:
Windows 7 . . .
- 64 bit
- the original installed OS on the system

Any help greatly appreciated!!
Thanks!!



The newest crash was Related to BCMWL664.SYS 802.11 Network Adapter wireless driver from Broadcom Corporation

Re-install the newest version you can find.


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desk... Read more

5 more replies
Answer Match 72.24%

please could someone help me i recently posted on here about the blue screen driver irql not less or equal but as i thought id resolved the problem deleted the post but unfortunatly its returned i often get the blue screen and my pc often crashes im running on xp pro have scanned with adaware se and spybot ive got norton antivirus 2004 pro all seem to be running ok but my pc with often crash or my internet often freezes ive ran hijackthis heres my log can anyone help i also have uninstalled service pack 2 as my pc seemed to run worse with sp2 installed

Logfile of HijackThis v1.97.7
Scan saved at 00:30:13, on 07/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svzhost.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPr... Read more

A:blue screen & pc crashes often

11 more replies
Answer Match 72.24%

My system is only about 6 months old. Its a Dell OEM pre-installed OS. 64 bit. I have not re-installed the OS. I did make a repair dish however, but have not used it. I"ve attached the perfmon report.zip

A:Blue Screen-Crashes fix???

Hi, Kaspar; and welcome to the forum. I looked at your three most recent dumps and they are virtually identical. Uninstall Zone Alarm. It is a well known and notorious cause of BSOD's on many Win 7 systems are other third party firewalls. Make sure Windows Firewall is turned on. You can also try this hotfix from Microsoft: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F". This may fix your problem with ZA.

You also have some outdated drivers loaded on your system. Two are really obsolete. Outdated drivers can and do cause conflicts, memory corruption and BSOD's. Update these drivers through the links provided or uninstall the hardware/software they are associated with.





Quote:
nvBridge.kmd Wed Jul 08 12:31:23 2009 - nVidia Compatible Vista Kernel Mode Driver. Drivers - Download NVIDIA Drivers

nvhda64v.sys Fri Jun 26 18:54:59 2009 - nVidia HDMI Audio Device (nForce chipset driver). Drivers - Download NVIDIA Drivers

nvlddmkm.sys Wed Jul 08 13:44:06 2009 - nVidia Video drivers. Drivers - Download NVIDIA Drivers

wacommousefilter.sys Fri Feb 16 13:12:17 2007 - Wacom(tablet) Mouse Filter. Wacom Hardware Drivers

wanatw64.sys Mon Apr 11 18:07:10 2005 - Wan Miniport (ATW) America Online. AOL.com - Welcome to AOL.


AOL was heavily involved in the the crashes I reviewed. This does not necessarily mean it was the cause of the crash. But ... Read more

1 more replies
Answer Match 72.24%

can someone help out with this problem below is the crash details of my windows 7 pc, the issue is every now and then if not happening more often no mater what i am doing my system just shuts down first of it freezes up for 5 seconds then i get a blue screen with letters and number that my system has crashed and it shuts down for a restart, and when it restarts this pop up asks to look for a solution and this is what is in the window of the crash report below.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: 8AD9D0E8
BCP2: 91658244
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011915-20170-01.dmp
C:\Users\Cossie\AppData\Local\Temp\WER-45817-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:blue screen then crashes

Hi,

Please follow the instructions here Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista to produce the logs containing information which will make us better able to assist you.

1 more replies
Answer Match 72.24%

XP when working on something, suddenly shows a blue screen with some white text and restarts in one second that we are not able to read it.

But it gave error report on restart :


Quote:




C:\DOCUME~1\EYASHW~1\LOCALS~1\Temp\WER6210.dir00\Mini041911-01.dmp
C:\DOCUME~1\EYASHW~1\LOCALS~1\Temp\WER6210.dir00\sysdata.xml

Error Signature :

BCCode : 1000008e BCP1 : C0000090 BCP2 : B02F4A37 BCP3 : ACEAEB18
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1




Please let me know how to solve this.

A:XP Crashes often with Blue Screen

You can zip together the latest 3 minidump files like Mini041911-01.dmp and post them here and someone may look at them.

Otherwise, run Memtest86 on your Ram and update audio and video drivers. Start your comp with a minimum of processes running as possible and see if that project you were working on still crashes it. The crash could be related to something running in the background.

2 more replies
Answer Match 72.24%

My acer laptop recently crashes now and then and reboots. I have scanned with McAfee and found C:\Qoobox\....\drivers\hmanh.sys.virus, 3 weeks ago my laptop was infected with trojan and removed, Combofix was used.
my OS: vista home premium(3 yrs)x86 OEM version.
Hardware also 3yrs old.
EDIT:
Additional info: Log Name: System
Source: Service Control Manager
Date: 16/10/2010 23:53:05
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: vignes-PC
Description:
The following boot-start or system-start driver(s) failed to load:
anodlwf
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-10-16T22:53:05.000Z" />
<EventRecordID>575635</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>vignes-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">
anodlwf</Data>
</EventData... Read more

A:Blue screen and crashes.

Perfmon reports that Windows Update is disabled. Please enable it and then visit Windows Update and get all the available updates.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:





H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)



3 memory dumps, 3 different BSOD error codes, 2 different causes blamedSounds like a hardware issue to me - but it's only 3 memory dumps so it may not be significant yet.

As such, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:





How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's ins... Read more

2 more replies
Answer Match 72.24%

hi been recently getting blue screen crashes, on this lap top, im a bit of a noob here, but iv managed to log the crashes, can any one help. They mainly happen when watching media but not always..... Thanx for any help.

==================================================
Dump File : Mini051211-03.dmp
Crash Time : 12/05/2011 23:18:26
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00006133
Parameter 3 : 0x00006174
Parameter 4 : 0x00006172
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Full Path : C:\Windows\Minidump\Mini051211-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,632
==================================================

==================================================
Dump File : Mini051211-02.dmp
Crash Time : 12/05/2011 23:03:51
Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0x00000001
Parameter 2 : 0x00013521
Parameter 3 : 0x00013562
Parameter 4 : 0x00013560
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+1230
File Description : Watchdog Driver
Product Name : Microsoft? Windows? Ope... Read more

A:blue screen crashes help

Bug Check Code : 0x00000119 is related to video issue, which would relate to your statement:They mainly happen when watching media but not alwaysAre we talking about standalone media, like DVD, or some internet videos?

15 more replies
Answer Match 72.24%

system info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 12060 Mb
Graphics Card: Intel(R) HD Graphics 4600, -2016 Mb
Hard Drives: C: Total - 877027 MB, Free - 792445 MB; D: Total - 26046 MB, Free - 2618 MB; M: Total - 49998 MB, Free - 49897 MB;
Motherboard: Hewlett-Packard, 1962
Antivirus: Windows Defender, Disabled

Getting a system crash red screen and found the following error:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 10/17/2013 10:15:15 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: acomonag
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff88001bc686d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101713-29578-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
&l... Read more

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Answer Match 72.24%

I been having blue screen crashes and I can't work out what causing them I know its not software related as I have reinstalled Windows, I took out the graphic card and I still get the crash sometimes I can't even boot in to Windows and it crash again. The other day I moved the ram chips to the other slots and everything was working fine for couple days, tonight I was just playing Diablo/ROS with a group and no lag or anything just blue screen. please could someone help me find out what causing the crashes?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 16323 Mb
Graphics Card: NVIDIA GeForce GTX 770, -2048 Mb
Hard Drives: C: Total - 953766 MB, Free - 847600 MB;
Motherboard: ASUSTeK COMPUTER INC., Z87-K
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:Why I keep getting blue screen crashes?

9 more replies
Answer Match 72.24%

When I run Adaware, Spyware Doctor, Registry Mechanic and Spyware Blaster, my computer crashes to blue screen either immediately upon the start of the scan or within the first 5% of the scan. Spybot, however, can run.

Otherwise, computer performance is 100% as far as I can tell.

Can you see anything in my log which might be the cause of the problem? If not, any suggestions?

Thanks,
Jason

Logfile of HijackThis v1.99.1
Scan saved at 8:50:23 PM, on 28/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\BrmfBAgS.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\SOUNDMAN.EXE ... Read more

A:Blue Screen Crashes

Did you install anything new before this problem occurred?

Please make sure that Word Wrap is turned OFF in Notepad before you post your HijackThis log next time. As you can see, the formatting it creates (see the log you posted) makes it harder for us to read it.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O18 - Filter: text/html - (no CLSID) - (no file)

Make sure you turn off any antivirus programs you have running while performing the online scan below. Using Internet Explorer, run a virus scan at http://www.kaspersky.com/virusscanner Click on 'Launch Kaspersky Anti-Virus Web Scanner' and install the ActiveX component from Kaspersky. Click Yes and it will begin downloading the latest definition files. Once that's done, click on 'Scan Settings' and make sure the following are selected:

Scan using the following Anti-Virus database:
- Extended

Scan Options:
- Scan Archives
- Scan Mail Bases

Click OK. Now under select a target to scan, select 'My Computer'. It will start and scan your system. The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected. Now click on the 'Save as Text' button. Save the file to your desktop. Copy and paste that information in your next post.

9 more replies
Answer Match 72.24%

Hi, I'm running Windows XP (with updates) and I'm getting a blue screen crash. I've noticed you tend to request the last few minidumps as a zip file, so I've attached mine.

Thank you so much in advance!

Also, I've noticed my computer having crashed a few times when there is no minidump to account for it. Does this mean it was caused by a power issue?
 

A:Blue Screen Crashes!

Debug session time: Sun Jul 26 17:37:52.687 2009 (GMT-7)

BugCheck 1000007E, {c0000005, e0bbc4fe, f605aa68, f605a764}

Probably caused by : cmdguard.sys ( cmdguard+e0c7 ) >> Comodo Firewall

--------------------------------------------------------------

Debug session time: Tue Jun 23 16:11:06.218 2009 (GMT-7)

BugCheck 100000D1, {4, 2, 0, ed622423}

Unable to load image sptd.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : digifw.sys ( digifw+1a423 ) >> Digidesign Pro ToolsClick to expand...

The last 2 were "probably caused by" Comodo firewall, the 2 before that Digidesign Pro Tools; older ones appear to be sound driver related.

You may need to test the ram -- but I would try removing Comodo at this point and just using the Windows Firewall during a test period.

Upload any new minidumps as you get them

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic
 

1 more replies
Answer Match 72.24%

Hello there, im bored of crashes. Bought new computer and i cant work normally, reinstalled win 7 about 3-4 times, and its not stopping.. Tried to swap ram positions, but its same as always, crashing and crashing..
All drivers updated, windows updates installed and etc.
 
My crashes :
 
 
System Information (local)
computer name: VIKTORAS-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: MS-7817, MSI, B85M-E33 (MS-7817)
CPU: GenuineIntel Intel® Core™ i7-4790K CPU @ 4.00GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8445235200 total
Crash Dump Analysis
Crash dump directory: C:\Windows\MinidumpCrash dumps are enabled on your computer.On Wed 2015.02.25 08:45:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022515-19936-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0x1A (0x41790, 0xFFFFFA800484AC10, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by a... Read more

A:Blue Screen crashes

+ Minitoolbox logs with selected 3 options :
 
  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 
 
-------------------------------------------------------
 
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Viktoras (administrator) on 25-02-2015 at 11:53:26
Running from "C:\Users\Viktoras\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (02/25/2015 11:16:29 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (02/25/2015 00:44:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: sysmain.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9db
Exception code: 0xc0000005
Fault offset: 0x000000000001a490
Faulting process id: 0xabc
Faulting application start time: 0xsvchost.exe_SysMain0
Faulting application path: svchost.exe_SysMain1
Faulting module path: svchost.exe_SysMain2
Report Id: svchost.exe_SysMain3
Error: (02/25/2015 00:43:46 AM) (Source: Application Error) (User: )
Descriptio... Read more

9 more replies
Answer Match 72.24%

I just purchased a new Toshiba Qosmio X875-Q7290 I've had the computer for abour 3 weeks and at least 4x per day a get a bluescreen with white writing(cant read the entire log because computer reboots).
I originally has nortons internet security but installed Kaspersky Pure. Yesterday when my computer crashed i received some type of dll error message. I called toshiba support and they recommended a complete restore(losing all my data). That somewhat fixed he problems frequency..it still happens daily this is what i get:Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8005C26B00
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071812-23415-01.dmp
C:\Users\Lemuel\AppData\Local\Temp\WER-57065-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
What is the cause and solution of my problem?

A:Help Blue Screen Crashes

Please follow the instructions posted here.

http://www.techsupportforum.com/foru...ta-452654.html

If you already have the DMP files please upload them in your next post.

19 more replies
Answer Match 72.24%

Hi

Been getting blue screen crashes for ages now and its really annoying me and preventing me from enjoying my rig properly.

They are sporadic and frequent and are accompanied on occasion by streaks on my screen.

They always happen without fail when I try to upload anything in google chrome browser to FB etc.

Basic info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007B18C40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

and Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800715B4F0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I have started trying to fix the problem today and so far have reflashed by bios to latest version and also got the latest amd catalyst drivers


Any advice greatly appreciated.

More replies
Answer Match 72.24%

I am operating on Samsung q430. i5 m450 with 2.4ghz

Windows 7 home 64bit



I get a bad pool header upon opening Firefox in regular mode and safe mode. I have same error upon opening Wordpad. I have page fault in nonpaged area upon trying to access my Fonts folder.

I know you guys need error files probably. I don't see where to get them and where to upload them. Also, I researched a little and one individual seemed to have a corrupt font , and that is what caused me to try and access the font folder.

Thank you for assistance.

A:blue screen crashes

here are my dump files

Attachment 120124

2 more replies
Answer Match 72.24%

HI,
I am constantly getting 2 or 3 times a day blue screen of death crashes.
These seem to happen at any time, no matter what software or programs i am using at the time.
My anti virus Kasperspy is up to date and doesn't detect any problems, also have ran various anti spy ware programs, that are also clean.

Ill post the system information if it makes a good start.
As for what the next step to do is, i am not sure but would be extremely appreciative for any help on this matter.

Regards
Rogue Penguin

OS Name Microsoft? Windows Vista? Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name xxx-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type X86-based PC
Processor Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz, 3000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD ASUS StrikerExtreme ACPI BIOS Revision 1503, 25/01/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name rob-PC\rob
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.25 GB
Available Physical Memory 2.21 GB
Total Virtual Memory 6.69 GB
Available Virtual Memory 5.65 GB
Page File Space 3.54 GB
Page File C:\pagefile.sys

More replies
Answer Match 72.24%

Hi

My PC keeps crashing, the blue screen flashes then it resets starts again and says its recovered from a serious error. When I do send report, it brings back that my video driver is causing the crashes. It normally happens when playing any 3D graphical game.. I am using a ATI RADEON X700 SE 256MB from PC world. Rest of Details are AMD64 3200+, 1024mb WINxp SP2, KN1 SLI lite Motherboard

what can I do?
 

A:My PC crashes Blue screen

16 more replies
Answer Match 72.24%

Hello
Can someone help me with bluescreen crashes that my pc has been doing lately.
It seems to happen mostly when I am playing online games. I am suspecting it may be graphics related. Maybe the graphics card or drivers for it?
I was reading some of the posts here and I did get the dump file for the latest crash based on how to do it information from these forums. I created a OneDrive account and I think I uploaded the dump file on it correctly.
I think this is the link to it. Can someone help me decipher what the reason is in the dump file. I am confused about it.
Link to my OneDrive:  It wont let me post the link until my account is verified but I have no idea how to do that.





Here is the other info I copied


Problem signature:


Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033



Additional information about the problem:


BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880043890B0
BCP3: FFFFF8800D0526C0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Thank you, any help is greatly appreciated

More replies
Answer Match 72.24%

A friend of mine is having some real issues with his PC. He is running win 7 home 64 bit and is experiencing regular BSOD's/crashes.

He has provided me with the attached images of what comes up after the error. I have also uploaded the zip file that I have generated on his pc with the DM Log Collector.

He said previously it was happening when playing games and watching youtube videos but can also occasionally happen randomly. So i uninstalled and re-installed his graphics card drivers (he has an amd r9 200 series graphics card) and also ran amd driver autodetect and it says he has the latest drivers.

I ran a stress test via furmark for 5 minutes yesterday and it was fine and temperatures were fine so I doubt it's overheating.

Anyone know what else I could try?

Thanks in advance!

Tim967

A:Blue Screen crashes

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur


from what i can see there is a hardware problem which in turn has caused an issue with directX

1 more replies
Answer Match 72.24%

i think its a hardware problem


my email please help if you see any thing bad
[email protected]

Logfile of HijackThis v1.99.1
Scan saved at 12:06:13 PM, on 7/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Filetopia3\Filetopia.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Documents and Settings\flipdog187\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adelphia.net/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\I... Read more

A:my pc crashes blue screen

14 more replies