Tech Problem Aggregator

Lenovo G580 Sleep Problem

Q: Lenovo G580 Sleep Problem

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I have changed the settings in power options, the bios has no power option.

I would appreciate any help

Many thanks

A: Lenovo G580 Sleep Problem

6 more replies
Answer Match 99.54%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks

More replies
Answer Match 76.02%

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

A:Lenovo G580 audio problem

Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?

10 more replies
Answer Match 75.18%

Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!

More replies
Answer Match 73.5%

Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?

A:Lenovo G580 20157 bios 62cn97ww update problem

hi adarsh_savant,
 
I think you may have concern in this thread,
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Bios-update-problem/m-p/1199186/highlight...
 
Here the suggested solution from neokenchi that helped.
 
1. Boot into the BIOS by repeatedly tapping F2 on startup
 
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
 
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
 
Hope this helps,
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 70.14%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

More replies
Answer Match 64.68%

Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,

More replies
Answer Match 64.68%

Hello, i´ve bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.

More replies
Answer Match 64.68%

HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx 

A:Lenovo G580 CPU upgrade

Hi
 
Welcome to the community.
 
Please find below the supported Processor of your system, you can use any one of them.
 
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB) 
 
Regards,
Sameer



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 64.68%

I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.

More replies
Answer Match 64.68%

I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.

More replies
Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

More replies
Answer Match 64.68%
Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

A:Lenovo g580 question

Hi Shadowraze , 
 
Welcome to the Community Forums.
 
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p . 
 
Regards
 
 

1 more replies
Answer Match 64.68%

Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you. 

More replies
Answer Match 63.84%

Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8 

More replies
Answer Match 63.84%

 ?  ?  ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys???? 

More replies
Answer Match 63.84%

I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.

A:Lenovo G580 20157 Performance.

Hi Puneet,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
 
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
 
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal.  I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
 
Please go through the below link to understand about Safe Temperature range for CPU?
 

Click Here
Click Here

 
You can refer the below thread for BIOS downgrade
 
Click here
 
Hope this helps.
 
Regards,
Shashi Kumar
 
-------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

8 more replies
Answer Match 63.84%

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problem

More replies
Answer Match 63.84%

Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.

I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.

I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.

093012-22042-01.dmp
30/09/2012 13:57:08
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1
00000000`00000028
00000000`00000002
00000000`00000000
fffff880`019ad6fd
NETIO.SYS
NETIO.SYS+106fd
x64
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
7601
280,808

I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way

Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport

Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.

Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.

Thanks in advance.

A:Lenovo G580 repeated BSOD-ing

Hello,

Take a look at the following link and perform the requested steps.

This will give us more information to help diagnose your issue.

http://www.techsupportforum.com/foru...ta-452654.html

4 more replies
Answer Match 63.84%

Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. Thanks

More replies
Answer Match 63.84%

Hi,
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?

A:Lenovo G580 20150 compatibility

Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
https://www.thomas-krenn.com/en/wiki...s_in_UEFI-mode

27 more replies
Answer Match 63.84%

I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.

A:New Lenovo G580 BSOD error

Welcome aboard.

► First of all, uninstall McAfee. That's bad.

Code:
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
mfehidk+0x6c97c
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.

► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here

Code:
BugCheck 19, {22, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )

Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:

Code:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
fbfmon+0x330f
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. I... Read more

1 more replies
Answer Match 63.84%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

More replies
Answer Match 63.84%

The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.1.0.9(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?

A:Lenovo G580 PXE-M0F: Exiting Intel PXE ROM.

Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

9 more replies
Answer Match 63.84%

Hi I've lost my antivirus on my laptop, any suggestions on what should I do?

A:lost protection on my G580 Lenovo

What do you mean by "lost" exactly? Did your license expire?

10 more replies
Answer Match 63.84%

Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?

More replies
Answer Match 63.84%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

More replies
Answer Match 63.84%

Hi  Please tell me the maximum Size supported by Lenovo  G580 20150?. Thanks .

More replies
Answer Match 63.84%

Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....

More replies
Answer Match 63.42%

Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon

A:Lenovo G580 replacing wirelesscard not succesful -...

Hello and welcome,
 
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
 
The problem with the white list is that a wireless card has to have a Lenovo FRU number.  It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo.  Reputable vendors will list the FRU if the board will play nice with the white list.
 
Take a look at the hardware maintenance manual for the G580, page 102l.  It lists an Intel 6150NX with an FRU # of 20002543.
 
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
 
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
 
Z.
 
 

9 more replies
Answer Match 63.42%

Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?

More replies
Answer Match 63.42%

Hi,
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Marty

A:Lenovo G580 Win 8 laptop update issues

Did you revert back from windows 10?

1 more replies
Answer Match 63.42%

Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS  to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12.  The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more

A:Lenovo G580 cannot access BIOS after installing Ub...

Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.

8 more replies
Answer Match 63.42%

Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.

More replies
Answer Match 63.42%

hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks

A:lenovo g580 20150 latest bios.

My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave  the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
==================
General Information:
Fixed:
1. Modified small number keys (such as the key U, I, O¡­) matrix for win8. Cheers, 

1 more replies
Answer Match 63.42%

Hi all, I've run into an issue with my laptop  Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,John

More replies
Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

1 more replies
Answer Match 63.42%

Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?












Solved!

Go to Solution.

A:Lenovo G580 screen goes white display

hi sameerjha28,
Welcome to Lenovo Forums!
 
?
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
?
If the above steps did not work Try an external monitor and check if it works there.
 
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
 
?
Hope this helps,




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Answer Match 63.42%

Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.  

A:Lenovo G580 - where to order original sticker?

Hi Wind,
 
Welcome to Lenovo Forums.
 
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi Kumar
 
------------------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 63.42%

Just started happening this week.   It's stuck at the boot screen "lenovo".   I tried many different methods like removing battery, holding power button to reset, etc.  The *only* way to get it to boot is the remove memory card, and put it back.  Then it will boot up fine.     It might then boot fine for the rest of the day.  But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc.  What could be the problem here ?  I tried both memory slots.  So i don't think it's particular to one slot.  

More replies
Answer Match 63.42%

Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work

1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.

My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.

Please let me know If you required any specific information.

Thanks in Advance
Shubh

A:Lenovo G580/i5/4GB blank screen on bootup

For password see option 4 or 5 - User Account - Reset Password in Windows 7

Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums

5 more replies
Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

4 more replies
Answer Match 62.58%

Hi

I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS

Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
 

More replies
Answer Match 62.58%

Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?

More replies
Answer Match 62.58%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 62.58%

hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago

A:android devices aren't recognized by my lenovo G580

Originally Posted by Zaref


hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago



Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.

[OFFICIAL] Wondershare MobileGo for Android: Android Manager

2 more replies
Answer Match 62.58%

I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)

A:Lenovo G580 Windows 10 ACPI Driver not installing?

hi acemod13,
 
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
 
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
 - Sample image
 
If you're unable to see the driver files, I've uploaded them here.
 
 
Let me know how it goes.
 
Regards

2 more replies
Answer Match 62.58%

I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

























images.jpg ?12 KB

A:G580 - Lenovo OneKey Rescue button is not working ...

Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB

3 more replies
Answer Match 62.58%

Hello All,
 
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
 
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8. 
 
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
 
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
 
Thanks All
John.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:G580 - LSC Lenovo Solutions Center - Missing Backu...

Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.

1 more replies
Answer Match 62.58%

Hi,   I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.

A:Lenovo G580 windows 10 dolby driver and touch pad ...

Dear kathir26,
 
Thank You For Contacting Lenovo.
 
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 62.16%

I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur ) 

More replies
Answer Match 62.16%

My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.

More replies
Answer Match 62.16%

Hey All,
I have a LENOVO G580 2689 Laptop. It has:

Intel Core i3 2.40GHz (i3-3110M)
DDR3 (4GB)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
 
Thank you in advance! :-)

A:Which hard drive to install on a LENOVO G580 2689 Laptop?

Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.

3 more replies
Answer Match 60.48%

Hi
I have a Lenovo g58 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I would appreciate any help

Many thanks

A:Lenovo G58 sleep problem

Go to Start/Search and type powercfg.cpl and press enter. Change Plan Settings/Change Advanced Power Settings. Here you can change the settings for sleep and other power saving settings.

4 more replies
Answer Match 60.06%

Laptop goes to sleep when playing games. I did a clean install of windows, updated to the new "37" BIOS, updated all drivers, and it still persists. Lenovo chat support was abysmal, they didn't understand that I had drivers updated and just randomly decided to end my chat without further support. This is just so **bleep** annoying, All i can say is, my first experience with Lenovo has been horrible.

More replies
Answer Match 58.8%

Greetings! I recently bought a new laptop, Lenovo IdeaPad Y700 15-ISK, with Windows 10 Home preloaded. I found a minor problem that happens frequently. After the laptop is idled for a period of time, 5 or 10 mins depending on plugged in or not as you know, the laptop first turns off display, then goes into sleep mode after another 5 or 10 mins. The problem is, after I come back and try to turn it back on, the screen stays black. However, I can see that the laptop is indeed responding by pressing NumLock, CapLock, or in my case, Fn-Space to turn on/off the backlight of keyboard. I checked and I have the latest windows updates and latest drivers for everything. So, any brilliant idea on this issue? Thanks in advanced.










Solved!
Go to Solution.

A:Lenovo IdeaPad Y700 15-ISK - Sleep mode problem

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y700-No-power-no-display/td-p/2228277 Does it goes to normal after reset? If yes turn off hibernate mode as soon as possible!!! you will find a way to do it in the thread above. If it doesn't go back to normal and you are stuck with a brick then the only solution is to send it for a warranty repair. There is a bug in the bios which causes that.

2 more replies
Answer Match 56.28%

Hello. I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.

This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.

Any suggestions? Thanks in advance.

A:Windows hotkeys not working on Lenovo G580 Notebook (Windows 10).

If you PM me your email address I will send you a link to the Synaptics driver that works for me. Then you will have to use the HideUpdate hotfix to keep Windows update from changing it.

0 more replies
Answer Match 56.28%

this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
 

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!
 

3 more replies
Answer Match 52.08%

Hi all!I have an older G580 laptop. It came with a B950 CPU and i wanted to upgrade the CPU.I studied the Hardware Maintenance manual for the supported CPU's.On page 101 it says (amongst others):Intel SNB I3-2350M 2.3G 3M J1 PGA Processor.I found one like that cheap and i bought it.I installed it succesfully, but it does not work correctly.Although it has 4 threads, any software or test only detects 2 cores, 2 threads. It seems that hyperthreading does not work.Laptop model is G580  model name 20157BIOS is the latest i could found, version 62CN97WWOthers reported the same problem and solved it by BIOS update, but i cannot find any newer BIOS than this one.Please help me.  

More replies
Answer Match 52.08%

Hello folks once again I am here to annoy you. Today morning I restored my boot order which was damaged. Now a new problem is there. Brightness control key is not working(Fn+? ) is not working neither on windows nor in linux. All other Fn functions including Fn+? are working fine. Also the ? key standalone or with other keys like ctrl+alt+? is working. Any solution. Thanks in advance.

More replies
Answer Match 52.08%

Hey there...i have a lenovo g580 20150 and a tp-link n600 router.The problem is this...when i have windows 7 in my laptop everything workes very very good,but when i install win 8 or win 10 the wireless kicks me off.No more then 10 minutes then i get disconected from the router and i have to reboot or reconnect.Please help me out i have installed the latest drivers and everything.Is there a router configuration that i can make to make my laptop be ok?

More replies
Answer Match 52.08%

I'm using lenovo G580(20157)  wireless is connected to wifi network sometimes it disconnected automatically and shows no internet access while disconnecting and connecting to particular wifi network shows internet access but sometimes without system restart I'm unable to use internet.                         I have installed updated drivers and it's in warranty period.Suggest me with proper solution Durgaprasad M 

A:G580 Wifi problem

Hi Durgaprasad ,
 
Welcome to Lenovo Community Forums
 
I?m sorry to inform you that the Wireless feature is not working as expected in your G580. I suggest you to download the driver again and while installing right click and select ?Run as administrator? option as doing this will install the complete driver without any error.
 
NOTE: Please click on "Select Product" then in "QUICK PATH" enter the model no. as G580 select the exact model.
 

Support Drivers & Software downloads

Hope this helps!!!
 
Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 52.08%

So I'm trying desperetly to help my friend fix his laptop, and I'm running into huge issues. My friend is running a Lenovo G580, and cannot connect to the Wi-Fi whatsoever. When you look down at the connections, it shows a wired connection symbol, and it says that there's no connections to be found. Now I know for a fact that this laptop can use wireless, it was used probably a week or two ago by my friends mother. Now, it can't seem to connect to any wireless networks. I've tried just about everything, turning off power saving, deleting the drivers (which we can't do, as the wireless drivers aren't appearing under network adapter), nothing has changed it. The laptop is running Windows 10, and when we go to Network Settings, there's no WiFi tab, there's Proxy, VPN, etc. I really need help with this.

More replies
Answer Match 51.66%

I have read numerous complaints online about the Lenovo G570 laptop, apparently the hinges are prone to break a few months after use, and whatsmore the customer service teams are supposeduly refusing to acknowledge that the issue is covered under wear and tear.. I am wondering, has this problem been addressed with the release of the G580 laptop? I am no expert, but I assume that the model numbers represent incremental revisions. Does this typically mean component upgrades ie processor or also include fixes such as the hinges of the G570? Any response would be greatly appreciated as I am considering buying the G580 but need a strong quality laptop. I have heard that Lenovo are the best, my friend has one with a metal case and it seems strong, which models are known for their strength/durability? I also require a 15.6inch screen with i5, 4gb ram and 500gb hdd, preferably and usb 3.0.. Thanks,Richard.

A:Is hinge problem fixed in G580?

Hi
 
Welcome To Lenovo Community
 
G580 is a good model and mostly all the quality measure have been verified before releasing it to the market
 
It is a normal trend when every any new mode is released all the parameters are verified by the R&D team
to give customers a WOW experience.
 
You can Google & go through few of the reviews for G580 to know more about the product and user experiences
 
 
 
 
Hope This Helps
Cheers!!!
_______________________________________________________________________________________________
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
 
Did someone help you today? Press the star on the left to thank them with Kudos!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!  This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
 
Follow @LenovoForums on Twitter!

8 more replies
Answer Match 51.66%

Dear Lenovo Team 
 
I have a notebook Lenovo G580 and I have problem with wireless it breaks every 15 min or 30 min and after 1,2 min it reconnect's when I was on windows 7 I didn't got this problem but now on windows 10 I am getting angryy as hell. Firstly I got contacted the telekom providers they changed the router twice but they told me the problem is with your notebook driver's, I formated I installed drivers but nothing same thing..
 
Please I want a solution for this problem as your User...
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

More replies
Answer Match 50.82%

Hello folks once again I am here to annoy you. Today morning I restored my boot order which was damaged. Now a new problem is there. Brightness control key is not working(Fn+? ) is not working neither on windows nor in linux. All other Fn functions including Fn+? are working fine. Also the ? key standalone or with other keys like ctrl+alt+? is working. Any solution. Thanks in advance.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

More replies
Answer Match 50.82%

I have a problem with my battery gauge which doesn't seem to show the right battery level and at this point my laptop just dies with no warning when the gauge is at around 40 %. The battery gauge reset doesn't help at all. I've even tried with a new replacement battery, but the results are the same.I hope there is a way to fix this.

More replies
Answer Match 48.72%

I just bought a new Lenovo z70 (i7, 16gb ram, nvidia processor, 1tb HD, etc, running Windows 10) and it will randomly go to sleep while I'm in the middle of doing something. To date, it's happened all but once while playing games. The screen will go black and then the machine will sleep. I need to hit the space-bar and enter in my password to get everything to come back. It's pretty instant and quick, so it's not like the laptop needs to completely reboot when this happens. It's also happened once while doing something else. I can't imagine that it's an overheating issue or anything like that given that the specs should be more than enough to handle the game I play. Does anyone have any ideas as to what the issue might be? Thanks in advance! 

More replies
Answer Match 48.72%

I just bought a new Lenovo z70 (i7, 16gb ram, nvidia processor, 1tb HD, etc, running Windows 10) and it will randomly go to sleep while I'm in the middle of doing something. To date, it's happened all but once while playing games. The screen will go black and then the machine will sleep. I need to hit the space-bar and enter in my password to get everything to come back. It's pretty instant and quick, so it's not like the laptop needs to completely reboot when this happens. It's also happened once while doing something else. I can't imagine that it's an overheating issue or anything like that given that the specs should be more than enough to handle the game I play. Does anyone have any ideas as to what the issue might be? Thanks in advance! 

More replies
Answer Match 48.72%

Hello, i want to wake up my Lenovo B50-10 from sleep with a USB mouse or keyboard. With win 10 this will NOT work. In Systemsteuerung there is not allowed to set the "Gerät kann den Computer aus dem Ruhezustand aktivieren".?Computer wakes up when i touch the powerbutton or any key on the internal keyboard, but never, wenn ich touch a key on USB keyboard. Funny: When i run UBUNTU, there ist no problem to wake up the computer via USB keyboard or mouse. How can i fix it, to wake up with win 10 too? 

A:Lenovo B50-10: Win 10 can not wake from sleep with...

Hello and welcome,
 
I'm sure you've already tried this, so forgive me for asking.  Does that option become available if you remove the tick from the "...Energie zu sparen" check box?
 
regards,
Z.

1 more replies
Answer Match 48.72%

When i close the lid or turn off the laptop the first time, it is fine, and goes to sleep and i can wake it up again. But the second time i do it, the power light stays on and doesn't blink like it shoud, and when i try to awake it, it doesn't wake up, but i still cannot hear the hard drive, the screen doesn't turn on. I have tried turning on or off Hybrid sleep, resetting the laptop, closing the lid slower, closing the lid faster, every time, it just freezes and i have to hard reset it. The laptop is only 1 day old, and has an almost fresh install of Windows 7, with Minecraft, Firefox, Speedfan and Ultradefrag installed. I tried searching online, but i found apsolutely nothing. And sorry for my bad English in some areas, english is not my main language

More replies
Answer Match 48.3%

I posted earlier today about a T440p laptop that was crashing during sleep. Another user at our organization is having similar issues on his Lenovo W541 laptop.

The issue is that after being put to sleep, the laptop sometimes does not successfully resume, leading to the black screen on resume that gives you the options to start windows normally or boot in safe mode. It happens inconsistently, but often (54 times in the last 3 months). I have attached the required files.

I am a novice at looking at the debug files. However, I noticed alot of references to pci.sys and netwsw02, which i believe relates to the Intel Wifi driver. Am i on the right path here?

Hopefully the issues between the two machines are similar. Thanks in advance for your help!

(The dump file exceeded the site's file size limit, so here it is on OneDrive)
Microsoft services

A:PC crashes during sleep. Lenovo W541.

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

3 more replies
Answer Match 48.3%

Hi. I'm having the following warning: The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001 I have a Lenovo H50 Desktop (Win 10) and last night or early this morning something happened to my PC as when I went to use it, I did see the power light still on (screen was in power saver mode, but when I clicked on any key or on the mouse, nothing was happening and the PC was apparantly unresponsive (or in some sort of "hibernation") and I had to basically hold down the power button until the PC shut off. I then powered it back on but still nothing happened. So, before I started to freak out (I got this PC in December so not that long ago), I again held down the power button to force shutoff then I unplugged the PC for a minute or two, then plugged back in and powered the PC back on. At least this time it booted up, but it seemed to come up to the "lock screen" rather than the usual main login screen - again as if it was in some sort of strange sleep or hibernation mode with someone logged in.. I then confirmed this by choosing to restart the system and it did give a warning that some users may lose information..blah blah, but I chose to do the fresh restart anyway. After the restart, it booted up normally to the main login screen.  I did look in the event viewer but did NOT see any Critical events in the past hr or 24 hrs, a few Errors (none that I could see that explained the freeze) but saw these Warnings: ?  Is something occasio... Read more

A:Lenovo H50 Freezing/not responding during sleep mo...

FYI I also just found this Error: ?

1 more replies
Answer Match 48.3%

Brand new 710S out of the box with Windows 10 OEM installed 64bit.  Initial setup and Windows update all ran smoothly.  But a big problem appears when it goes to sleep... it won't wake up from sleep.   I have to power off and power on, sometimes twice to get it back.  I see this is  a common problem with other models but I'm opening this thread here to let community know it's also a problem with this new model too.   

More replies
Answer Match 48.3%

after placing into sleep mode, the screen will not turn back on when I open the laptop or push the flashing power button.  It just remains black and does nothing.  Does anyone know of a solution to this issue. Is anyone else experiencing the same issue?  thanks Mike

A:Lenovo Edge 2 80Qf Will not come out of sleep mod...

i just got a lenovo edege 2 i7( a lot money), nvidia geforce. and when i close it goes to sleep mode but when i open it it dosent wake up. and i have to turn it off , and the makes me mad.. every talks that this laptob is a very good one. but know i see is not beacuse i see a lot people with a lot problems with it. i should get a mac. anyways anyone please help me
 
Post merged in. 

2 more replies
Answer Match 48.3%

after placing into sleep mode, the screen will not turn back on when I open the laptop or push the flashing power button.  It just remains black and does nothing.  Does anyone know of a solution to this issue. Is anyone else experiencing the same issue?  thanks Mike

A:Lenovo Edge 2 80Qf Will not come out of sleep mod...

i just got a lenovo edege 2 i7( a lot money), nvidia geforce. and when i close it goes to sleep mode but when i open it it dosent wake up. and i have to turn it off , and the makes me mad.. every talks that this laptob is a very good one. but know i see is not beacuse i see a lot people with a lot problems with it. i should get a mac. anyways anyone please help me
 
Post merged in. 

2 more replies
Answer Match 48.3%

Hi All, Need help from those who are facing the same problem  Just bought Yoga 500 yesterday. Last night I used it untill the battery became 4% and automatically went to sleep mode. I charged it for 8 hours, as advised (that was my first time charging).  However, the machine still  in sleeping mode when I press power button to wake it up. Anyone having the same problem or have the solution? I tried to search and asked MR GOOGLE, but could't find any answer. Helppp... I need to prepare a very presentatation today.  Thanks

A:Lenovo Yoga 500 cannot wake up from sleep

Hi Lokman90,     
         
Welcome to the Forums  
 
As per the query we understood that you are facing issue with system not waking from sleep in your Lenovo yoga 500 notebook.
 
Try to reinstall the energy manager and check for the issue.
 
Click here for the energy manager for windows 10.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 48.3%

Hi, I am facing this issue since many months from now and nowhere I could find help.I am using Lenovo ZD510 and the problem is my laptop won't go to sleep. I've rolled back to Windows 8 to see if the issue stops happenning but it doesn't. Also the other problem is that Laptop gets stuck at Lenovo logo. Everytime I had to press any key to take it OS. Kind of annoying everytime. Can you help me out? I would be really grateful for your help. Thanks,Venu Gopal.

More replies
Answer Match 48.3%

I've been experiencing a lot of weird quirks with my Yoga 2, and I'm not sure whether Windows 8.1, my specific combination or drivers, or a hardware issue is to blame.  The most consistent, and annoying issue, is the laptop constantly freezes after putting it to sleep.  It is almost transparent -- I never see the blue screen, because I've already closed the laptop.  I just open it up, the Lenovo logo pops up, and it turns out my computer has rebooted.  The windows event log confirms that a critical error has occurred. I've performed a factory reset and it still occurs.  Has anyone else experienced this problem?

A:Lenovo Yoga 2 Pro Freezing after sleep

Hi,I have the same problem with my yoga 2 pro. I've tried to find solutions but none of them work for me. My best guess is that the new hardware have compatibility issues with windows 8.1. My spec is i7 4500 8GB RAM 256GB SSDBTW, you can avoid this frustration by disable Sleep mode. I use Hybernate mode for both my power botton and lid-close actions. Setting are in Power Options.I hope Lenovo take this seriously, it's a shame that we have to experience all this. Don't they care about branding?

9 more replies
Answer Match 48.3%

After upgrading to Windows 10, my Horizon 2s would get stuck with power on whenever I tried to sleep or shut down.My only recourse was to depress the power switch for 5 seconds, forcing a power-down.Eventually, I traced this behaviour to the "Lenovo Silver Silk Keyboard Software" which appears in the Task Manager Startup tab.After disabling that process startup in that tab, sleep and shutdown work as expected.The keyboard and mouse still work, so I have no idea what that software does.I hope this posting helps anyone else having this problem.

More replies
Answer Match 48.3%

I have a lenovo W530.   About 8 weeks ago it started having a problem that when I try to get it to sleep by just closing the lid, it doesn't.   The problem is not consistent, but it happening several times per week.   When I close the lid, it is usually because I'm packing my bags to go to another location.   The laptop remains powered on, the screen remains powered on, and then it gets SUPER hot.   Like can't touch the laptop with your hands without burning yourself hot. Since I couldn't figure out why sometimes it would sleep and sometimes it wouldn't, I thought maybe it wasn't "detecting" the lid close, so I decided to try to sleep it manually and THEN close the lid. Frequently, it just won't sleep.   I go to the start menu (Windows 7) and tell it to Sleep, and the screen goes black, but I continue to have the "Wireless activity" light lit solid and the "hard drive activity" light will flicker for a very long time.  It never sleeps.   Of course, at that point, I've also lost the ability to CANCEL the sleep and save my files and log out, etc.    Eventually, I either have to power off through holding the power button down until it "clicks". If I close the lid anyway, and put my laptop in my bag, it "superheats" and either the battery goes so low it hibernates, or it stays on, but when I open the lid again it has power-cycled and I have to enter my PGP Full Disk Encryption password to start up. Any sug... Read more

More replies
Answer Match 48.3%

Hi guys hope every things good there, im fine but im facing some issues with my lenovo z580 it started 2 days ago, the laptop just don't go into sleep mode when I close the lid I removed the power management software, reinstalled but nothing the problem remains does anyone faced the same or similar issue before? Any ideas?

Thanks in advance
 

A:Lenovo z580 no sleep with lid closed

What power management software did you remove? You can't remove the windows power management features.
 

3 more replies
Answer Match 48.3%

Hey everyone,
I have a Lenovo T440p that is having issues sleeping. For example, on 6/2/2015, This info is stored in the event logs:

1:03:16 PM - Information - Kernel-Power - The system is entering sleep. Sleep Reason: System Idle.
...
2:37:01 PM - Information - Kernel-General - The operating system started at system time 2015-06-02T21:37:01.109999300Z.
...
2:37:08 PM - Critical - Kernel-Power - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
...
2:37:11 PM - Information - MEIx64 - Intel(R) Management Engine Interface driver has started successfully.
...
2:37:16 PM - Error - EventLog - The previous system shutdown at 1:02:50 PM on 6/2/2015 was unexpected.
...
2:37:27 PM - Error - BugCheck - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800d17a140, 0xfffff80000b9a3d8, 0xfffffa80119bf010). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 060215-16146-01.

The computer has done this 25 times in the last three months.

Please let me know what additional info i can provide to help understand what the issue is. Factory resetting the computer is an option. I haven't done it yet in case it doesn't fix the issue, and I lose my event log data.

Thanks in advance for the help.

A:PC crashes during sleep. Lenovo T440p

Please upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
We need to see this file very urgently. It will tell us more about the failures.

________________________________________________________

Code:
BugCheck 1000009F, {4, 258, fffffa8003c97b50, fffff80000b9a3d0}

Implicit thread is now fffffa80`03c97b50
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : BTHUSB.sys ( BTHUSB!BthUsb_PnpRemove+d5 )

Followup: MachineOwner
---------

Code:
>[ 16, 2] 0 0 fffffa800807b050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\Netwsw02.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw02.sys
\Driver\NETwNs64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8007be1730 00000000 fffff80003515210-fffffa80044e6760 Success Error Cancel pending
\Driver\... Read more

7 more replies
Answer Match 47.46%

Hi All,

For the last 3-4 days every time I put my laptop into sleep mode or click shut down, it goes through the normal shut down process, the screen turns black, but then never turns off.

This happens when the lid is closed, sleep or hibernate is clicked, or if shut down is clicked.

I'm running Windows 7 with the latest Nvidia drivers and windows updates.

I've used BSOD viewer, appcrashviewer and wincrashviewer but none seem to be recording these system hangs.

I did disk check and it found no problems, as well as windows repair and it found nothing. When I go to "Check Memory" within windows repair it attempts to restart, but does the same hang when trying to restart and thus doesn't run.

I also started up the laptop with everything but windows startup programs not running to see if that solved the hanging but it still was happening.

It seems to be a driver problem or something having to do with the software, but I cant track down what the problem is.

Are there any other programs I can run to try and diagnose the problem and fix it?

Thank you!

More replies
Answer Match 47.46%

Anyone experience this?  I plan on using this primarily with a printer (no display) and want it to remain on at all times.  I've gone in to try and mess with power settings but it seems I only have a setting for display, so I checked it to make sure it is always on (display).  This seems to keep the stick from falling asleep, which is exactly what I want.   Still messing around with it, I figured I would turn the display off over night and turn back on when I came in to see if the stick was still on.  When I turned the monitor on , I got a "no source signal" message.  While the blue light of the device was on, it seemed that it may have gone to sleep or shut down by itself.  I tried to type on the keyboard to wake it up but nothing.   I basically had to restart it. Anybody know if this is possible?  I need the thing to always be awake without a monitor.  Thanks. I'm running the Windows 10 stick with the updated BIOS

A:Lenovo Ideacentre Stick 300 Sleep // Monitor-off i...

Ah...I realized that setting "0" minutes as the parameter for sleep or hibernation equates to never. I think that may have fixed the sleep issues. Will update.

1 more replies
Answer Match 47.46%

Please help! I've been using sleep mode for pretty much the entire time that I have had this laptop (one month plus).  This is the first time I sent it into sleep mode for the evening and awoke the next day to find that the laptop refuses to wake up.  The keyboard will light up merrily along with the power button, but the screen will not turn on.  The fans are also running full tilt.  I can hear them running loud and clear, which is abnormal as during normal operations I cannot hear this machine running at all.  After having a jet engine for a previous laptop, this was one of my favorite features of the Flex 3. I have tried doing a ton of different things to get the laptop to wake up again including power resets and using the Novo button.  Nothing has worked.  If I could get at the battery and motherboard battery without voiding my warranty, I would.  My only solution is to try to run the battery down by leaving it on with the keyboard lights as bright as they will go and let the fan run like a jet engine.  Hopefully this will drain the battery in faster than the 4 days that everyone else was reporting.  Anyways, I don't know how everyone's Flex 3's lasted that long on battery anyways.  Mine kept turning itself on. The point of this post is to ask what I can do so that this issue never crops up again.   I love this machine, but if this becomes a recurring problem, I'm going to have to can it and g... Read more

More replies
Answer Match 47.46%

How silly is that when you buy a new computer state of the arts blabla really cool and then every so many minutes its shuts down into sleep mode with no appeared solution within the normal setting. I do a lot of playing around with photo and video editing and that makes me watch slide shows a lot to check how it is going to look only to find my screen going black over and over again grrrrrr or watching internet tv.....what a crap. Anyway I am a complete know nothing when it comes to computers but your instructions were so easy and clear that even I solved it. THANK YOU SOOOOO MUCH for your effort to put this online!

Kindest regards.
Bianca


UPDATE:
It is still going to black screen grrrrr. Although the sleep option has turned grey as you said it would after restarting this computer my first try to watch a slideshow was cut short after it went back onto a black screen only after about 15 photo's. What to do next? any suggestions? Thanks.

Even worse it started going into sleep while I was browsing the net as well.

While I was using skype trying to recieve help to solve this problem I let a slideshow run as I did before but no sleep mode was activated. Skype running at the same time obviously kept the computer from going into sleep mode.

A:Lenovo ideacentre B320 on Windows 7 keeps going into sleep!!!

Check the power options, nearly all new computers are default to go into sleep mode as an energy saver. You can disable these in Start -> Control Panel -> Power Options -> Change when the computer sleeps

9 more replies
Answer Match 47.46%

I just bought this laptop and I am having an issue with it waking back up from sleep. I have to restart it to get the screen to turn back on. Has anyone had similiar issues and found a solution?

A:Lenovo Edge 2 wont wake up after sleep

same problem,  would love to have an answer for this

9 more replies