Tech Problem Aggregator

Outlook VB code for enabling "Request a read receipt" in mail message

Q: Outlook VB code for enabling "Request a read receipt" in mail message


In the options of a new mail message, you can request a read receipt. I would like to create a button with this VB code behind.

I tried the following code, but something is missing. Who can help me out?

Sub Enable_Tracking()

Dim e1 As Outlook.MailItem
e1.ReadReceiptRequested = True

End Sub

Thanks in advance

More replies
Answer Match 104.16%

I recently received an e-mail that requested a "READ RECIEPT" response via an on-screen
message. I elected to send the response but when I pressed send/receive I got an error
message. However the instruction to send the message still seems to exist and EVERY time
I press send/receive my PC tries to send this message and fails EVERY time.
I have deleted the original message but no change.
In the Outlook Send/Receive Progress box the following information appears:-
Connection to server was interrupted
Error No 0x800CCC0F
Address not verified
Contact ISP

I have pressed Cancel All in this box but no change

Does anyone know how to stop my PC trying to send this message?

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Answer Match 102.06%

When Outlook Express is opened, every e-mail that was sent "return reciept requested" causes Outlook Express to try to send a return receipt, which then fails resulting in an error message.

OE ignores all changes to the "return receipt" functions and continues to try to send them even before they are opened; when the mouse hovers over the particular e-mail.

A recent malware infection (which has been removed) caused a change in the registry and turned off Task Manager (which has been corrected). I suspect the problem with OE is also a registry issue, but cannot Google any information on this specific function or issue.

Two questions:

1. Is there a registry entry that controls the fuction of OE's "return receipt" function ?

2. If OE is uninstalled & reinstalled, will the stored e-mails be lost ?

An aggravating factor is that sbcglobal does not have a configuration setting to prevent duplicate e-mails from being downloaded and a recent change to the e-mail account by sbcglobal has resulted in the messages being duplicated 2 and 3 times in OE, and it is attempting to download another 4000 ( ! ) more, which will also all be duplicates.

This "return receipt" problem is preventing the ability to delete the duplicate & unwanted e-mails, so OE's functionality is reduced to nil.

Also, is there a static limit to the number of messages that OE can store & manage ?

A:Outlook Express Hangs on "Return Receipt Requested" E-Mails

start by clearing your outbox

2 more replies
Answer Match 101.64%


I use the "Outlook Express" for my email for years, no problem.
I had been using ISP for my email server and have my own email account set up, so far so good.
I had checked the box "delete from mail server after deleting from trash" and it works out just good. This is because, no need to log-on the mail server each time to clean up the read emails by hand, this way could release enough space for receiving email. Is because the ISP charge on over-quota space for emails, or just will block excess emails over the allowed space.
The problem started, when a friend told me could set the email folder away from the hard-drive C, I set it as per his suggestion. Then, the "auto-cleaning function" stopped performing.
I asked the ISP and was told because "Outlook Express" is designed by Mircosoft Inc. so they could not help.
Then, I set it back to the "defaulted folder", but the function could not be recovered.
This is quite annoying that I have to log-on the email server and clean up the emails daily by hand.

A:Outlook Express "Auto Delete" message problem in the mail server

This thread was posted on 3-Mar-2010, and were read by almost 100 visitors.
Is it really NOBODY could tell how to solve this problem ?
Then, this is really a big problem !

3 more replies
Answer Match 101.22%

How do you request a receipt that a message has been read in OUtlook 2002? In Outlook 2000, it's one of the options under the "view" tab. Where is it in Outlook 2002???? HELP!!

A:Outlook 2002 - Message read receipt?

Welcome to TechSpot Forums

Isn't it fun when they change locations for these things in almost every version?

Try E-mail Options -> Tracking Options.

2 more replies
Answer Match 97.44%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

A:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

1 more replies
Answer Match 96.18%

I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

A:Outlook 2016 - Message opens in "File", not "Message"

If you minimized the Ribbon, this caused it. Open a message and maximize the ribbon.

1 more replies
Answer Match 93.24%

I'm trying to remove the read-only restriction from a folder (specifically, my World of Warcraft folder), and it re-enables when I finish, for no reason. I've already edited the Owner tab to apply to my username, but it still won't stay unchecked. What do I do?

A:"Read-Only" keeps re-enabling on its own

I'm having the same problem, Phaktr. Did you recently install Vista SP2? I think SP2 may have done this to me, and perhaps you as well. It's probably some intentional "feature" that was either poorly explained or something along those lines that is above both of our heads... (Maybe another user might have some suggestions?)

Since the problem just started immediately after I installed SP2, I might downgrade back to SP1. (I wouldn't recommend to you, but if it works, please let me know...) I'm not especially happy to try that option, but I think that there is a good chance it will work. I'm too frustrated to care about any of the technical reasons as to why MS decided to mess with my file structure... If anyone knows how to fix/disable the "feature" that is automatically re-enabling the read-only attribute on everything, I'd love to know...

I tried taking ownership as well, but that only partially worked. My files seem to show no read-only attribute now when I look at their properties individually in windows explorer, and the command line 'attrib' shows no read only attribute on both files and folders. But when I look at a folder in explorer, the read-only attribute is filled-in... It's not checked (everything is read-only), just filled-in (some things are read-only). It must be the folder itself, since none of the files inside it are read-only... But then why would attrib not report this? Like I said, maybe it's something that isn't user-friendly...

5 more replies
Answer Match 93.24%

I have Windows Live Mail set to automatically request read receipts. Recently I have been getting such receipts even when the recipient selects No in response to the request! The wording of the receipt is "Your message to ...was read on..." If the recipient selects Yes, I get two receipts, one worded as just described and one saying "This is a receipt for the email message you sent to.... This receipt verifies that the message has been displayed on the recipient's computer..."
Can anyone explain the reason behind this rather odd situation, please?

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Answer Match 93.24%

I use Outlook Express for my email system.

As a result of sending out some emails with a 'Request Read Receipt' , I have had a few replies which give a blank returned email but an attachment which is a 'Notepad' file of gobbledegook !
In the attachment line , it gives something like " Read_bladdy blah.txt(184 bytes)"
This is instead of the usual

This is a receipt for the mail you sent to
"x y z etc " <x y z a b c>;

This receipt verifies that the message has been displayed on the recipient's computer at 09/04/2012 22:09
Can anyone shed any light on why I am getting an attached Notepad file which is unreadable on some replies from some people ? Can they be using , say , Outlook as their email system ?


More replies
Answer Match 93.24%

I use Outlook Express for my email system.

As a result of sending out some emails with a 'Request Read Receipt' , I have had a few replies which give a blank returned email but an attachment which is a 'Notepad' file of gobbledegook !
In the attachment line , it gives something like " Read_bladdy blah.txt(184 bytes)"
This is instead of the usual

This is a receipt for the mail you sent to
"x y z etc " <x y z a b c>;

This receipt verifies that the message has been displayed on the recipient's computer at 09/04/2012 22:09
Can anyone shed any light on why I am getting an attached Notepad file which is unreadable on some replies from some people ? Can they be using , say , Outlook as their email system ?

More replies
Answer Match 92.82%

I am on a Sony Laptop w/ Vista printing to Dell 2130cn and recieve this printer error "PDL Request 016-720 Data Violation"

Does anyone have a solution to this? I am unable to print from the web or pdf. I can print docs.

I just had a tech here for an hour and he had no idea.The printer is fine - I am able to use other computers to print. He did MS updates and reinstalled printer. There were no solutions by Google search. Has anyone else had this problem and how to fix.

Also, I do have a HP C7280 and it just prints blank pages from the internet with no error messge.

Thanks - Katy

A:"PDL Request 016-720 Data Violation" - Error Message

Here is a list of problem codes
Follow 16-720
Understanding Printer Messages

8 more replies
Answer Match 91.56%

I am trying to logon to I was on the page at the time and went to view my profile and received "Bad Request". Now I can not access myspace at all. I can however go to any other website. Is this an issue with Myspace or with my computer. Please help! I don't know that much about computers.

A:Solved: "Bad Request" error message

Delete you Internet cache and cookie. To do so Open IE and select Tools, Delete Browsing History and select Delete All.

3 more replies
Answer Match 90.72%


Actually this is more than errors in the Services Console Panel. I have several errors with my fresh install of Windows 8 Pro which I have never experienced before. What also boggles me with all this is that my user account is set as Administrator as usual, but still Windows behaves as it isn't.

In the Services Console Panel it says with almost all of the services <Failed to Read Description. Error Code: 2 >. Please see the attached image.

Second I am not able to rename folders in Program Files folder, not able to delete files in sub folders of Program Files, such as old log files, not able to turn off Windows Firewall, not able to disable Network adapter, not able to access and update internet time, and not able to access "Change your account name" and so on in User Accounts.

Deleting folders and files in Program Files I was able to solve by running Command Prompt as admin.

With internet time I receive the message box "Date and Time": "Unable to continue - You do not have permission to perform this task. Please contact..." and so on.

With trying to disable the network adapter I get the message "Error Disabling Connection" - "It is not possible to disable the connection at this time. This connection may be using one or more protocols that do not support Plug-and-Play,..." and so on.

In User Accounts there is no response with all the links from and included "Change your account name" and down. When... Read more

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Answer Match 89.04%

You know which E-mail clients can Request a Return Receipt for e-mails ?

I know Eudora does, but any other clients which program is small in size and doesn't take up too much disk space?

Interested in popmail e-mail clients which would work with G-mail, Hotmail and Yahoo mail.

Does any Eudora Lite support all these features I wanted above ?


A:[SOLVED] Request a Return Receipt for E-mail

What I found on Eudora tried for lite How to Request a Return Receipt in Eudora - About Email gmail does it for education depts and government.

4 more replies
Answer Match 89.04%

I'm experiencing slim keyboard not being recognized in the Windows 8.1
The keyboard was working fine until just one day it just stopped working.
I tried factory reset literally 8 times along with most recent BIOS update and dell's recommended update software. + power setting --> disabling power saving on USB
It still come up as unrecognized each time even with fresh reinstall.
I was wondering if this is a hardware issue or just software bug from factory reset.
I don't think there is a available driver for this kind of problem is there?

Log Name:      Microsoft-Windows-Kernel-PnP/ConfigurationSource:        Microsoft-Windows-Kernel-PnPDate:          8/6/2016 1:09:35 PMEvent ID:      411Task Category: NoneLevel:         ErrorKeywords:      User:          SYSTEMComputer:      DellDescription:Device USB\VID_0000&PID_0002\5&1347b1a9&0&4 had a problem starting.
Driver Name: usb.infClass Guid: {36fc9e60-c465-11cf-8056-444553540000}Service: Lower Filters: Upper Filters: Problem: 0x2BStatus: 0x0

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Answer Match 88.62%

Hi all,

BSOD once tonight. It happened one other time last week but everything on Windows still functioned normally after I restarted. Then it happened again tonight. I restarted and when the start-up 'dos' -like screen comes up, I also had a glimpse of a message in red type that mentioned something about a 'degraded drive' and something about 'completeness...'. Then the screen flipped and asked me to go in safe mode etc. But I chose to start normally and Windows started fine.

Hope someone can help me out. I'm not that fluent in computer technology/software these days. Thanks for this forum!

- 64 bit
- Windows Home Premium, full retail
- age of system is approximately 6 months
- haven't formatted system since new install
- RAID 1 system setup

A:BSOD, load-up message read "Degraded drive..."

Please remove this driver/app. It is dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to ano... Read more

2 more replies
Answer Match 88.62%

2gb RAM
256 ATT Broadband

After accessing the Yahoo Browser and reading any emails, if I go to a site, then select the "Read Mail" icon in the task bar, an invalid Outlook Express email form opens.
My email provider is Yahoo Mail and Internet Options verifies this.

What must I do to prevent the "OE" from opening in lieu of Yahoo Mail?


A:"read Mail" opens incorrect email app.

Control Panel>Add Remove>Set Program Access and Defaults icon>uncheck enable access to OE

2 more replies
Answer Match 88.2%


I have a
win7 64bit
Processor Intel (R) Core(TM) i5-2500K CPU @ 3.30Ghz 3.60Ghz
8GB Ram
Manufacture : Gigabyte
Rating: 5.0 Window experience Index

I have brought a 4 USB 3.0 2.0 PCI-E PCIE USB Port Express Expansion card

I fitted it to my pc, loaded the drivers and it was working great until I went to close down the pc, it came up with fatal error it shutdown my pc and i had to go into safe mode to remove the drivers for pci-e card. i have tried every pci slot x3 still not working.

Does anyone know what might be wrong?


A:installed 4x port usb to Window 7 pc - USB wont read + win7 "FATAL ERROR" message


Originally Posted by soash


I have a
win7 64bit
Processor Intel (R) Core(TM) i5-2500K CPU @ 3.30Ghz 3.60Ghz
8GB Ram
Manufacture : Gigabyte
Rating: 5.0 Window experience Index

I have brought a 4 USB 3.0 2.0 PCI-E PCIE USB Port Express Expansion card

I fitted it to my pc, loaded the drivers and it was working great until I went to close down the pc, it came up with fatal error it shutdown my pc and i had to go into safe mode to remove the drivers for pci-e card. i have tried every pci slot x3 still not working.

Does anyone know what might be wrong?


Check your BIOS for settings on that port you seated that pci card in.

5 more replies
Answer Match 88.2%


I am getting an application error message when trying to launch PowerDVD (v6):

The instruction at "0x7c910efe" referenced memory at "0x000003bb". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

Now here is what I have tried already:
-Reinstall PowerDVD
-Update graphics drivers (8400 GS)
-Ran memtest86+

The error log states this:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/9/2008
Time: 9:50:07 PM
User: N/A
Computer: MAINPC-01
Faulting application pdr.exe, version, faulting module, version, fault address 0x00001b02.

For more information, see Help and Support Center at
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 64 72 ure pdr
0018: 2e 65 78 65 20 36 2e 30 .exe 6.0
0020: 2e 30 2e 31 35 31 35 20 .0.1515
0028: 69 6e 20 76 70 36 64 65 in vp6de
0030: 63 2e 61 78 20 36 2e 34 6.4
0038: 2e 32 2e 30 20 61 74 20 .2.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 31 62 30 32 0d 0001b02.
0050: 0a
I have tried the link provided, but you have guested it no help from Microsoft.
I would attach minidumps, but I do not have any, as this is freshly reinstalled system.
Any help is appreciated.

Thanks, Pioneer

A:Application Error message: The memory could not be "read"

According to your personal specs, this could be an XP-64 system.

The problem is XP systems are already not well-supported by hardware manufacture drivers, such as Pioneer, and 64-bit versions were never well-supported at all. As I see it, you can

(a) patiently wait until Pioneer get round to it
(b) forget Pioneer, use other DVD access software
(c) revert to XP-pro 32 bit
(d) upgrade to Vista-64 (I can't believe I said that, I would never do it myself !!)

3 more replies
Answer Match 88.2%

mugels, thank you

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Answer Match 88.2%

I recently burned a couple of CDS (filled with videos and mp3s) and MADE SURE that they worked properly and were burned correctly BEFORE I deleted the videos and mp3s from my computer. Well, I burned about 5 cds. I was checking over some of the CDs and 2 of the burned CDs dont want to work. I get the following error:

"Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows"
Why am I gettin this? Im POSITIVE that the disk was burned correctly but now all of a sudden Im gettin this error. I got Windows XP SP2, Gateway Computer.

A:Error Message: "Windows Cannot Read From This Disk."

Are they in perfect condition?

2 more replies
Answer Match 87.36%

After a few minutes of running the Dazzle movie maker program on my computer, the program begins to freeze up and I get this error message:

"The instruction at "0x77f8a67" referenced memory at "0x02360586". The memory could not be 'read'. Click on OK to terminate the program"

Could someone please tell me what's going on here?

I have WinXP, 512 mb of RAM, service pack 1 still (sp2 screwed up my computer so I did a system restore), and 2.19 GHz.

Thank you in advance.

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Answer Match 87.36%

...when clicking on finish after installing flash player or divx plus player on my clevo d480w (which meets the requirement to install flash). I've tried to re install those 2 players after carefully removing them as advised but I still have the same message. what I don't understand is that flash player seems to work anyway as I've tried a video on a website which can only works with flash player. However, on a different website that requires silverlight and divx on top of flash, message says: no players found to play the video.

Thanks for help.

More replies
Answer Match 86.52%

Hi All,

I'm using Outlook 2003 on Widows XP. One of my rules includes "Mark As Read" after moving the email to a folder. It does get marked as read, but the tray notification (envelope) still appears. This defeats the purpose for me, and actually makes it harder (I use multiple folders, so I hunt through each to find the new message). What am I missing, or is this a glitch? I just want it to be marked as read, and NOT show the tray icon.

Thanks in advance!

A:Outlook 2003 - "Mark As Read" Rule - Tray Enevlope Still Appears

13 more replies
Answer Match 86.52%

Hi -

Hoping you can help me. I need to set up an Outlook 2007 rule for marking all incoming mail as read, but it must reside on the exchange server.

The issue is that we need to ensure that all files that are incoming to this particular mailbox are marked as read to prevent them from repeatedly ftp'ing a file to an application server. This is an unmanned mailbox. I've read several forums that say the "Mark as Read" rule can only be set up client side.

Anyone know if that is correct? Or... have any suggestions?

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Answer Match 86.1%


This is my first posting and am not sure if this is the place for it.

I run Mozilla Thunderbird on both my PC and my USB handy Mem. Most of the time I just use the USB instalation. Yesterday I had been using it with no problem then later in the day I opened it up again and got the error message : "Could not connect to mail server ..... the connection was refused."

I tried using the desk top version and that was no problem.

I have done virus checks, malware checks etc. Nothing showed up.
I run the Comodo security S/W; firewall, mem.firewall, BOC anti malware and anti virus. I also regularly clean and defrag my drives.

Today in trying to look at the problem I found that my task manager was disabled by the administrator, I am admin and I had not done so. I found a prog. at which repaired that problem.

I have looked through all the firewall settings and for the other s/w and can't see anything that should stop the USB instalation of Thunderbird working.

I run Windows XP Pro SP2

If you need further information to help, please let me know.

Help grately appreciated.

Thanks in advance,


A:Arror Message : "Could not connect to mail server ..... the connection was refused."

The problem is solved.

It looks like Comodo Firewall does not like Anvir Task Manager. So I got rid of both and just reinstalled Comodo after making sure all of its hidden files etc. were gone.

I had tried uninstalling etc. before but did not check for remaining files.

1 more replies
Answer Match 86.1%

i recall reading somewhere (this forum, most likely) that i can disable the annoying "you have 1 unread mail message waiting" (or however it goes...). i find this function rather perplexing, seeing as i can go online, look at no e-mail of any kind (i HATE e-mail), and that message will come up. can anyone help me here?


oh yeah... i'm using xp home.

A:disable "unread mail" message at windows log-on screen

7 more replies
Answer Match 86.1%

Running Windows Live Mail 2012 on a Win7 64bit PC.
I am trying to find a way or registry hack to remove/hide the "search for a message" box that appears just below the ribbon in Windows Live Mail 2012. Any assistance appreciated. Thank you.

A:Remove the "search for a message" box in windows live mail

Hello and welcome thread mate probably a daft question but why remove it?? I use it all the time with the amount of mails I have and it takes up such little space.

Having said that I would hazard a guess that apart from mucking around in the registry (fraught with horrible consequences) I can see no way of doing what you want to do.
If you do want to go that route I would suggest doing this at the earliest opportunity. I always do this after each and every install in two locations for safety sake.
Registry - Backup and Restore

1 more replies
Answer Match 86.1%

When I click an email address on a website or if I click an email address on a spreadsheet, I get the following error message "Could not perform this operation because the mail client is not properly installed". Then, hundreds of blank internet explorer pages are opened.

I researched online and it said to change my defaults programs. I did that and I still have the problem.
I recently updated to IE11.
Thanks for any help

A:Error message "Could not perform this operation.....mail client"

Hi and welcome to Sevenforums,
Which email program are you using ?

Click Start and click on Default programs,
Then click on Set program access and computer defaults,
Tick the Custom listing and click on it's down arrow on the right end,
Choose a default email program,
Is your program listed,
Tick the box next to it and check the box to the right end of it,
Then Okay to save any changes,
Shut down or boot your machine,

3 more replies
Answer Match 86.1%

The system is running Windows Live Mail 2011 on operating system Windows 7. Every time I close Live Mail I get the following message: "Windows Live Mail stopped working" and then I get either "Close Program" or "Restart Program"

A:message "windows live mail stopped working"

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, did this happen after a windows update?

Does it open okay, and just has this problem on closing?



1 more replies
Answer Match 86.1%

Hi! I've been getting the above issue where the Windows Login screen displays the string "1 unread mail message" when I click on Log Off Administrator and select Switch User to temporarily log myself out of the system when I'm about to take a break. It appears right above the "...programs running" string and beneath the user name (in this case, Administrator), and I want to know how to get rid of it. It started after I installed Windows Live Messenger. I can't recall what exactly I did to make it appear, but I did uninstall the program, yet the issue remains. Any suggestions on how to deal with it?

A:"...unread mail message" on Windows Login screen.

Give this a read: How to Turn off xp login screen unread mail count

1 more replies
Answer Match 86.1%

Inbox empty in Windows Live Mail after message saying "a view has been applied"

I have not changed any settings and was trying to select some emails and thought I had touched rl and A to select all and the above message came up and the inbox is empty.

All other folders are ok and I can still see emails in "quick views" but not in the normal place. How can I undo this "view applied?"


A:Inbox empty in Windows Live Mail after message saying "a view has been applied"

To change the View settings in your mail client, please follow the steps below:

Open Windows Live Mail.
Click on View tab then New view.
Make sure that Show all messages is checked then click Apply view.
Choose All of my folders.
Click OK.
Click to expand...


1 more replies
Answer Match 85.68%

I have replaced my CD burner twice because of this. Now I wonder if it was really a hardware error. When I try to burn a file onto my CD/DVD burner I get the message that the disk is Read Only. Actually it is an empty, clean, new Verbatim CD. Also receive the same message for new Memorex CD. This occurs when I use the drag-to-disk feature of Roxio 9. Any ideas?

A:"Read Only" message received for new CD-R

Have you tried Drag to Disc feature in Windows (ie open my Computer-> and drag to the CD drive)

Also have you tried re-installing Roxio

3 more replies
Answer Match 85.68%

Windows Mail suddenly does not send or receive messages. When I attempt to send a message, I receive the following error, "The message could not be sent. An error has occurred." When I click the Send and Receive button, the pop-up box comes up, but not long enough for me to read anything. However, it appears to complete the send/receive process with no errors. I have had issues in the past and often received an error number, but not this time. When I go into my accounts, I have changed the password to my incoming server to the wrong one to see if it recognizes the error and have also changed port numbers and still receive no error. I have attempted working offline and double-checked to ensure it recognizes the wireless internet connection - which it does.

I do not currently have and have never had any anti-virus programs installed on my computer. I have logged into my email through my browser and deleted all emails from all of my folders, closed Windows Mail and then re-started it to no avail.

I would just upgrade to Windows Live Mail, but I already did that once before when I was experiencing other problems with Windows Mail, and that program has also stopped working correctly so I had to go back to Windows Mail. Therefore, it appears that if I cannot get this issue resolved, I will be stuck using my browser (which is not very user-friendly) and my iPhone. Needless to say, I am quite frustrated with Windows Mail and Vista!


A:Windows Mail - "The message could not be sent. An error has occurred."

First let's fix the major problem of not having an antivirus! For now please download Malwarebytes and run a full, updated scan. Malwarebytes : Free anti-malware, anti-virus and spyware removal download That should clean up any bad software on your computer. And I would imagine you have a lot... There are plenty of good free antivirus programs out there, most of the people on this site highly recommend Microsoft Security Essentials. Virus, Spyware & Malware Protection | Microsoft Security Essentials

After running malwarebytes, see if your mail problem is still occurring.

Personally, I just have to recommend you switch to using Mozilla Thunderbird, instead of Windows Mail. It's very clean and easy to use. And free. Check it out. Mozilla Thunderbird That's just a personal suggestion, you don't have to if you really like Windows Mail

6 more replies
Answer Match 85.68%

OK ... having immense problems with VISTA mail.
Rebuilt Vista (32 bit) mail re-imported ...
Many of the folders have all the mails ... but when you click on them, no body .. just "Message cannot be found" or in one folder correct headers but wrong body for every mail.

Googled around on on Microsoft forums the same response given many times by MS 'expert' ... go to system tools and run Inbox repair tool .... there is no such tool shown.
I run the WM Util tool ... several times ... still the same.

I went to missing folders deleted mails and using cut & paste put copies back in there all OK ... shut down next day, loads of them back to "message can not be found"

I am fully up to date (Dec 2011) but it no longer tells me what ver Vista I have when I click start > computer > properties ... just says its vista ultimate
Windows update does not show any updates .. so assume I'm up to date

A:Windows Mail problems "Message cannot be found"

I think you should look at this regarding your last problem-

Programs and Features box blank, veiw installed updates box is empty.

1 more replies
Answer Match 85.68%

After I boot up XP, I get a handy little message next to my name as the logon screen appears that I have "1 Unread E-Mail Message". This would be great exceept I have no new mail.

You see, I've signed in to .net, & then off of .net - rebooted. I've removed my .net passport from my profile - rebooted. I've ALSO removed MSN Messenger from my machine - rebooted. All of this with no luck.

Any takers?

A:"Unread Mail" Logon Message Faulty...

I know that it remembers how many mails you had from the last session you had with whatever program it got that from. So now if you have no way to log into that account, it received that message from, it will continue to display 1 message. Especially if it was MSN. Im sure there is something you can edit to remove this, but I have not come across it yet.

15 more replies
Answer Match 85.68%

Hey guys. This morning I got a really strange error code. When I tryed to update Steam on my PC, this error message popped up;

"The instruction at "0x00172058" referenced memory at "0x00d1004". The memory could not be "read".

Click OK to terminate the program.

Lately, I have'nt been able to install WoW either, I install it all the way to 100% and then when I try to launch it, I obviously have to re-download all the patches but it prompts me that I have to install it again, even though it is all there.

Tryed downloading the full game digitally off of too, I click run to get it started, nothing happens and then this message pops up.

"The instruction at "0x00182058" referenced memory at "0x0f070014". The memory could not be "read".

Click OK to terminate the program.

I don't know what's up with it. My freind told me to run a CHKDSK /R to see if there was anything wrong with my drive and it ran smoothly, although I must say it took about an hour or so.

So, that was complete, tryed to do it again and I still kept getting these error messages. But I saw something on my desktop that wasn't there previously. It is an error log. Here is the error log;
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d5ecb6d, pid=1584, tid=1248
# Java VM: Java HotSpot(TM) Client VM (11.0-b16 mixed mode, sharing wi... Read more

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Answer Match 85.26%

Could someone please remind me where in the Outlook menu maze one sets the delay before a message is marked "read"? Thank you very much.

A:Outlook "mark as read" delay


Try this.


2 more replies
Answer Match 84.84%

I have a big problem here,
I have used my hard disk for 9month,
Yesterday when I watched movie on the half way,
My hard disk suddenly disfuntion,
And I thought my laptop problem due to always lagging so I restart my computer.
But after that I can't read my hard disk (WD)in my computer.
It can read in computer management there.

Ways I try:
1)I try to uninstall and reinstalled again,BUT it doesn't work.
2)I try to unchecked the hide folder and device at view.
3)I try to update the software BUT it still disfunction.
4)I try to use disk management and initialized it BUT there appeared CANNOT INITIALIZED Due to I/O device error.

Any solution for me ?

A:Hard Disk can't read in "my computer ", "initialized",I/O device error

The most usual cause is that the Hard Drive is beginning to fail. Back up your stuff. Go to the website of the manufacturer and test the drive.

8 more replies
Answer Match 84.84%

I converted from Outlook Express to Windows Mail a few months ago when I got a new desktop. Yesterday, I tried to send a message to a group. I've used it often in the past. Here's the error message I got:

The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was '[username]'. Subject 'test', Account: '[Account name]', Server: '', Protocol: SMTP, Server Response: '550 5.2.1 User unknown: [username]', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79.

I've tried the "my server requires authentication", but it still does not send. Any answers?

More replies
Answer Match 84.42%

Two weeks ago, I cleaned a scareware virus from a PC. The drive was acting flaky, so I did a scandisk and repaired what appeared to be typical file damage. After that, the drive was unreadable. I reloaded the OS and restored data from my backup and everything was fine.

(I don't see this kind of damage often, but I know it happens, so I didn't think much about it.)

Last week, I cleaned another scareware virus (a different one), and the drive also became unreadable. Only this one had an an unusual twist. The BIOS will not detect the drive until I force it to. After saving the configuration and rebooting, the the BIOS again does not recognize the drive.

I have run three types of diagnostics on the drive, and all say it is fine and bootable -- no partition errors or anomalies. Further weirdness: I can read the drive fine from another system as long as it's on an IDE channel, but it will NOT register at all through a USB adapter....??!!

Today I got back a PC that I had cleaned a scareware virus from several weeks ago. This time the drive seemed to be dying. The system would lock or BSOD after a certain amount of time. Scandisk found no errors, nor any other of utilities I used, yet as I was working on it the drive finally went out and -- low and behold -- the BIOS would no longer detect it. I thought this was just a coincidence until I connected it to another system to attempt data recovery, and it reads the drive just fine!

Are any other techs out there enco... Read more

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Answer Match 84%

I already know how to create a "read" receipt for sent emails. From my understanding, when you set the function, I will received read receipts for all email that was read. I was wondering if this setting could be set on individual emails instead of all of them. Thanks!

A:Read receipt for read emails in Outlook 98

In the compose area of Outlook go to Options and check the box for that email.

1 more replies
Answer Match 84%

I need help with a rule, I have an different Auto Responder messages that gets sent with each incoming email on several of my email accounts, how do I modify this rule to prevent this auto responder rule from placing outgoing AutoResponder Msg in my "Sent Mail" Folder? Placing all these Auto resonder messages (1000s) in my Sent Mail Folder makes finding what I need rather difficult and I really don't need to have these Auto Responder messages saved ......

A:Outlook Rule to prevent AutoResponder msg being listed in "Sent Mail" folder

I use Outlook 2007 & I cannot see any rule which can be tailored to do that.

1 more replies
Answer Match 83.58%

I am using Outlook 2002 on Windows XP with two users. On both user accounts I select the delivery option to "leave mail on server." This works fine with one user, but it is not staying "selected" with the other user. Let me explain: I check the box that says "leave mail on server" and while I'm in Outlook that session it seems to be working fine, but when I close Outlook and then open it again later to check email, I notice that it is not leaving mail on my server. I go back to the delivery setting and the "leave mail on server" check box is unchecked?? I've gone in and selected it at least 10 times and each time I log back in it is not checked anymore.

I checked the settings against the other user, where this option is working just fine and as far as I can tell both users' Outlooks are set up exactly the same.

I'm using McAfee SpamKiller, not sure if this has anything to do with the problem, but I know these kinds of programs can affect email clients in wierd ways like this.

Does anyone know how I might be able to fix this?

I appreciate any advice that can be offered.



A:Outlook 2002 "leave mail on server" not working

6 more replies
Answer Match 83.58%

Hello, got a bit of an odd problem, not sure if it's an outlook or a server issue but I'm suspecting outlook.
We're running terminal services with windows server 2008 and for the most part it's grand, but there's one user that has a bit of a problem.
When they send mail the mail gets sent no problem but about a quarter of the time the frame of the message remains. The border is there but the main text field is transparent. It'll stay there until it's closed.

It's not exactly mission critical but it's rather odd and I haven't been able to do anything about it so far

any ideas?


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Answer Match 83.58%

Hi I run Windows Vista Home Premium and Outlook 2007. I've set up POP3 access for Gmail and to download mail from (an Australian ISP). Initial setup was fine and I can send test messages to myself.

Recently I've had trouble sending (but not receiving) email via Outlook. The following error message is shown:

Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) email server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP).

This message occurs for both my email accounts.

If I reboot the computer, then sometimes the mail will be sent successfully. I've checked the "account settings" on Outlook- and they are exactly as those given by my ISP/Gmail. But when I click on "test account settings", the test message can't be sent.

What's going on?!

A:Outlook 2007 "Sending reported error"- can receive mail but can't send!!


Refer to the earlier query in this section dated 10th April under heading " OE suddenly asking for Logon Password" which shows possible ways of overcoming this . I reckon it's server problem as I had it re-occur a couple of days ago . My Mail is Btinternet which started rejecting my outward messages. I know that BT uses Yahoo so Isubstituted "" for "" ( OE/Tools/Accounts/Properties/Servers) and it immediately started working . So whatever the ISP says it IS their fault and somehow their systems start rejecting things for no valid reason .

1 more replies
Answer Match 83.58%

Using Windows 7 Enterprise Edition (64 bit) and Office 2010. When dragging a message from mail to the Calendar (in the lower left under the folder list) to create a new meeting/appointment, the calendar dialog will "pop under". How do I get the calendar dialog box to grab focus?

Thank you

A:Outlook 2010 - When dragging message to calendar, dialog "pops under"

If you still interested, could you please create and post a screenshot.

3 more replies
Answer Match 83.58%

ok, so I cleaned up all the old programs that I do not use any longer and deleted them from the control panel, add/remove programs, rebooted and about a day or so tried to open up outlook express. the program opened up but I can not "Expand" an email by double cliking it OR I can not even reply to an email as I get the attached screen shots of the error messages I recieve.

I did have this problem a while back but for the life of me I can not remember how it was corrected.

are you able to assist?

thank you

A:Outlook Express - Not working, "Address book not found" message

16 more replies
Answer Match 83.58%

All of a sudden I could not find my sent mails in the Sent Items Folder. I looked for help from the forums and got a suggestion to create another profile to test whether I can see my sent mails there. I followed the instructions but there was not enough to lead me through so I don't think I completed creating a profile. Then I got another suggestion to purchase the Registry Booster to clean up my registry. After I did that I was able to see my sent mails again.

However I still continue to see the Outlook Data File Popup with the message "This data file has not been configured. Select an existing file to configure or try the name of a new file to create". After I clicked "OK" then I got another pop up to prompting me to choose a file from the Libraries.Documents directory. I clicked "Cancel" then I got another pop up with "Properities for this data file must be defined prior to use". I clicked "OK" and then I got the Outlook Data File Popup and the same subsequent popups again. After clicking through I was able to start my Outlook but when use the registry Booster to scan I got more error messages. So apparently these errors from Outlook is mucking up my registry. Anyone has any idea about this problem? Please help. Your assistance is greatly appreciated. Thank you. Helen.

A:Outlook 2010 Error message "This data file has not been configured"

Hi Helen,

Firstly, you certainly do not need any registry boosters to solve Outlook data file issues - was this a recommendation made by someone, or was this suggested to you by an automated pop-up? If its the latter, is there any chance you could be infected by some sort of malware?

To solve the Outlook issue, do you know where your Outlook data file is being stored? Can you do a search on your computer for all files with this extension:


Post back here with your findings. Also, can you tell us about your current system : what anti-virus software are you using. I'm a bit concerned about this Registry Booster : generally speaking, in most cases you really do not need/want to be mucking with the registry at all.


9 more replies
Answer Match 83.58%

Today, 25 Aug 2016, my Windows 10 PC loaded Outlook 2013 and at the same time I received the following message:

Thinking the message to be genuine, a file was downloaded called OneDriveSetup.exe which was some 8Mb in size.
Is or was this update genuine?

I have since deleted the file as a precaution. Checking this further, I find that in folder:
C:\Users\Mr Morgan\AppData\Local\Microsoft\OneDrive\Update
There are two new files called:
OneDriveUpdate.exe which is 20Mb and the other is an .xml file called update.xml.
Are these files genuine?

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Answer Match 83.58%

I would like to be able to suppress the Out of Office message for particular email addresses (like I could on Lotus Notes!), but cannot see a way to do this.

The need is especially useful for newsletters and other non-manned addresses, because the ooo message triggers an auto response from them which triggers another ooo from me.... well you get the picture.

I also have my home emails copied to my work Outlook account, and when I have the ooo message set, it triggers an ooo message to the sender - I may be out of the office, but not necessarily away from home!

Hope someone can help.

A:Outlook 2003 "Out of Office" message targeted suppression

Has this problem been solved?

2 more replies
Answer Match 83.58%

I'm having this problem for last two weeks. Every time I receive this messages, outlook stops responding. It takes from 5 to 10 min to get it back on track. Did everything, I guess, possible with junk and spam filters, nothing stops this annoying spams to get to my in box folder. The messages look like one I attached; always with dashes and separated words like -M-eso-th-el-io-ma or -C-r-ed-it with no sender info and addressed to nobody. Please advise.

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Answer Match 83.58%

All of a sudden, an address that I email to often won't go through. I get the message "DELIVERY FAILURE: User [email protected] not listed in public Name & Address Book"

I tried to access help but I can't understand what they're talking about. The address book, or whatever it is, is a mystery to me. It's not related to the "contacts", is it? Because I have all my email addresses in the contacts area. The address book, I don't know.

How do I resolve this?


A:why do I get "delivery failure" when I send message in Outlook 2002?

are you able to type there address in and send that way?

3 more replies
Answer Match 83.58%

Have just upgraded to Outlook 2007. I am getting this message constantly that says ...

"Upgrading Multicolored For Follow-Up Flags to Color Categories..."

What is this? How do we stopped it?


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Answer Match 83.58%

After reading this site and searching the net, I tried to rename the user, backed up files, started from scratch and tried to import the old files....still no success...I need some actual walk me through it help.....I went to the mail icon in the control panel...set-up a user then associated a data file, in the email section, I tried to switch the default file to the one I wanted....still no luck....Please, if you are very well knowledgeable about Outlook 2003, I need help....I have some business files which I am trying to restore and business contacts to contact so I'm in a bind because Outlook is not working....Stoe

I have a Toshiba Laptop running Windows Vista 32 bit Home Edition.

A:Solved: Outlook 2003 Error Message, "can't open the default folders"

Hi stoe2000

Is this a continuation of the same problem from this thread?

Does Outlook 2003 open for you?

3 more replies
Answer Match 83.58%


I'm a new member but have gotten a lot of useful info from this forum over the past couple months, thank you! Hopefully someone can help with this issue.

I have a user at my work who is having an issue in Outlook 2003. When she replies to or forwards a message, the spell check is checking the entire document even though she has the "ignore original message text in replies and forwards" option checked. Here's some info on her setup:

Microsoft Windows XP Professional Service Pack 3
Microsoft Office Standard Service Pack 3
Does not have the "prefix" option set
Uses Word as the email editor

I have read in other forums that opting to not use Word as the email editor can cure this issue, but all of our users use Word as their email editor. Also, this issue just appeared out of nowhere a couple days ago. Possibly a windows update?

Please help!

More replies
Answer Match 83.58%


I am trying to get my Outlook 2003/2002 Notes Connector to work with Lotus Notes 5.0.11, but I keep getting the following error when I open Outlook: "The local message file can't be accessed. The file is already in use by another user."

Things I've tried to fix this:
1) re-install Notes client
2) re-install Outlook Connector
3) re-install Outlook 2003
4) deleted all but first 4 lines in notes.ini
5) changed the name of my .nst file
6) deleted and recreated Outlook profile (numerous times)

Any help would be appreciated!
Here is the output of my MSOCLog:

<<## ## ##>>MSOCLog Header Size : 1298
Log Date: 4/22/2005 - 03:26:48
Microsoft Windows NT Version 5.1.2600
C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSOC32.DLL
OtoN Version: 2.0.4007.0
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
Module Version: 11.0.5510.0
Auto Download Mode : Download Body
Slow Connection Mode ont get Body On RAS
OtoN Languages :1033;
Office Languages :3081;
Current MUILanguage:0
OutLMime.dll Version: 11.0.5510.0
Mso.dll Version: 11.0.5606.0
InetComm.dll Version: 6.0.2800.1441
<<b44 22 03:26>> ======================================================
<<b44 22 03:26>> Log Date: 4/22/2005 - 03:26:48
<<b44 22 03:26>> C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSOC32.DLL
<<b44 22 03:26>> ======================================================
<<b44 22 03:26>> ABProviderIn... Read more

A:Outlook Connector for Lotus Notes - "local message file can't be accessed"

Does anybody know anything about the IBM Notes connector (or a URL for it)? Does it use the Outlook interface?


1 more replies
Answer Match 83.58%


We are moving from Windows XP / Office 2003 to Windows 7 / Office 2010
Huge change and of course people try everything that is possible...and impossible, things that you wouldn't of think of doiing.

But yes it seem you can actualy take files, in that case PDF files on your desktop and drag and drop them into an Outlook folder directly.

It doesn't show as an MSG file, it realy show's itself in Outlook as a PDF and you can double click it to open it.

It probably has the same system as Windows Explorer does

We have Symantec Enterprise Vault to Archive emails witch will automaticly do so after a predetermined period of time
We can archive the PDF file and it will result by creating a blank email from yourself with a PDF attached to it

So it does seem to work, i don't see any bugs or error or problem soo far.
But that is "so far"
I can't find anywhere on the internet a post or something that tells you "yes you can do that with Outlook 2010"

Anyone has an opinion on that matter understanding that everyone has differents ways of working...

Thank you

A:Drag and Drop Files into Outlook 2010 "Mail and Post Items" Folder?

Got it

Storing files directly in Outlook folders |

1 more replies
Answer Match 83.58%

I hate the monotone "you've got mail" and "you have X unread messages" audio alerts in Outlook 2003 and can't find a way to turn it off. I do want a tone to alert me to new mail but "Gunther" as I call him has got to go. Does anyone know how to turn him off?

A:Turn off Outlook 2003 "You've Got Mail" alert

16 more replies
Answer Match 83.58%

Outlook intermittently gets "mail delivery error" My wife and I both use Outlook 2000 to check multiple accounts on our respective domains. We both experience the problem that after some time of being open (it can be only a few minutes or it can be hours), we'll start getting "can not connct to (account name)". It's usually only one of the accounts, but it's not a particular account. It can happen to any one of the accounts I'm checking. Closing and restarting Outlook always fixes the problem, and sometimes just unchecking the account and re-checking it under the "Accounts" menu will fix it.

Basically it seems like Outlook just randomly loses the ability to check one of the account (which one is also random). It's annoying to have to close and restart outlook all the time. Any ideas why this happens?


A:Outlook intermittently gets "mail delivery error"

Are you using IMAP or POP for your mail? This is to be expected if you are using IMAP- Outlook is a little flaky with this sort of e-mail setup.

I use Thunderbird for my mail and I never have any such problems.

2 more replies
Answer Match 83.58%


My Outlook 2000 Gets "Mail delivery error" every so often, then you must close outlook, reopen, and then it works. THis happens about once a day. I've loaded the office updates to no avail. I've also uninistalled, and reinstalled ms office, and ran regclean a couple times in between, but still I have this problem. I've also verified I have no firewalls running, and my anti-virus version is Symantec Corporate edition 8.0. My o/s is WinXP Pro, sp2. We are not using an exchange server, just pop/internet mail.

Any thoughts as to how I can correct this?


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Answer Match 83.58%

There is a folder named "Important" in my folders and I'm not sure if I made it or they did, but it will not delete and it copies every single email I get. Why do I need duplicates of all my mail?

It's a pain because now I have to empty deleted, junk, inbox, and sent mail and this one.

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Answer Match 83.58%

Want to set some accounts to check for new mail every ten minutes, others every 30 minutes, others not at all (only manually). Can't see how to do this. Even TBird can do that. What am I missing?

A:How to set "check mail" times for Outlook 2010

It is quite easy, in fact. In Outlook you do this using so called Send / Receive Groups. A group can include just one or multiple mail accounts.

You can define Send / Receive Groups as you wish by following these simple steps:
On ribbon, select Send / Receive > Send / Receive Groups > Define Send / Receive Groups:

Click New to create a new Send / Receive Group:

Give the group a name, click OK:

Select account you want to include in this group on the left pane, select Include the selected account in this group. Do this for each account you want to add in this group, finish by clicking OK:

Set the online and offline send / receive values for each group:

Save settings by clicking Close button
That's it.

Notice that you can also send / receive each group manually:


3 more replies
Answer Match 83.58%


Windows XP Home SP3
Firefox 1.5
Verizon DSL

Since the advent of Windows Live Mail as my default mail handler, there is apparently no need for me to visit my now obsolete Outlook Express (since one or two of the email accounts, which are "free" according to the error popup, cannot be accessed anyway).

So, any reason I should keep it and not remove it from my system?
Could removing it do any potential harm or damage to Windows XP, IE or Live Mail itself?

I have had ALL my Folders transferred to Live Mail so, I don't think by removing it I'd be losing anything of value.

Thank you,

A:Solved: Now that Windows Live Mail has "taken over" is there any need for Outlook Exp

6 more replies
Answer Match 83.16%

How do you request message read receipt? Can't find it in the ribbon for 'Inbox' or 'Send' options. Seems like a lot of tools have gone!

A:Windows Live Mail 2011 - read receipt


I don't think there is a default option for it but it is selectable when creating a new e-mail

When writing a new e-mail, click the 'Dilevery' dropdown and check the Read receipt box


6 more replies
Answer Match 83.16%

I'm using Outlook 2002. I often send e-mails that I need a read receipt. I know how to turn this option on and off but don't need or want to have it turned on all the time. Is there an EASY way for me to request a read receipt on specific messages only. I think it's a pain to have to drill down through >tools>options>Preferences>e-mail options>tracking just to check read receipt for one message. Then go back through the same procedure to uncheck it. There's got to be a quicker way

More replies
Answer Match 83.16%

When starting a new message, the "TO" button does not bring up the address book.

A:Solved: Outlook 2003 "TO" button in new message doesn't show address book

11 more replies
Answer Match 83.16%

Hello: I have this problem quite often when downloading my email through Outlook Express. It always occurs at the start of the day, never during the day, although I do “Send/Receive” dozens of times a day.

My email appears to download normally, but then I get this error message:
<<Message number 1 could not be retrieved. Account: '', Server: '', Protocol: POP3, Server Response: '-ERR Can't open the message file - it's gone!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD>>>

Sometimes this message is followed by several more, beginning “Message number 2 could not be retrieved ...” and so on.

I know for sure of at least two recent emails which have been sent but which I’ve never received. Could this be why?

I have three questions:
1. What is this and can I fix it?
2. Can I stop it happening again?
3. Are the emails which couldn't be retrieved lost forever? Or is there any way I can read them, or at least find out who they came from, so I can ask for them to be re-sent?

(Actually, that’s about five questions, but what am I - a statistician?)

Many thanks for any help - what a great site this is.

A:Solved: Outlook Express "Message could not be retrieved"

14 more replies
Answer Match 83.16%

New Dell 530 computer, new Office Pro package installed by Dell. Everything works pretty smoothly so far, but every time I open Outlook (not Outlook Express), I get a message "A data file did not close properly the last time it was used and is being checked for problems. Performance might be affected while the check is in progress." I can still check email, appointments, etc, but it works in the background and sometimes interferes with the keyboard or mouse. And if the program is open long enough, it reports a message "data file check complete." It's not a huge issue but is very annoying. Any ideas?

A:2007 Outlook "data file" message

Hello Judy. Here is an article that explains the error message and provides a resolution to prevent it from occurring again.

Hope that helps.

-- Goku

1 more replies
Answer Match 83.16%

I am using Microsoft-Office 2010 Version 14.0.7109.5000 on a laptop running Windows 7 Home Premium (x64) Service Pack 1 (build 7601). I use Outlook 2010 as my email client for two IMAP Gmail accounts.

I have checked the box within Outlook 2010 options "When replying to a message that is not in the Inbox, save the reply in the same folder". This feature is not working and all sent emails are filed in "Sent Mail".

A:Outlook 2010 "When replying to a message..." is not working

Quote: Originally Posted by malon015

I am using Microsoft-Office 2010 Version 14.0.7109.5000 on a laptop running Windows 7 Home Premium (x64) Service Pack 1 (build 7601). I use Outlook 2010 as my email client for two IMAP Gmail accounts.

I have checked the box within Outlook 2010 options "When replying to a message that is not in the Inbox, save the reply in the same folder". This feature is not working and all sent emails are filed in "Sent Mail".

Dear malon,

This was a known issue with Outlook 2010 which has been resolved with the HOTFIX.

Find as Google : Outlook 2010 hotfix package

I hope that it will help you

2 more replies
Answer Match 83.16%

Hello tech helper(s),

Thank you in advance for your assistance. I am running XP on a vanilla PC, and have installed IE 7 and Outlook Express 6. I updated IE 7 just last night, to make sure that that is all in order.

All works except for one thing, and it's so frustrating! When I am in Outlook Express, with my Inbox populated by many messages, and I try to do a "Find Message" on that folder, all that happens is that I get a blank results window, regardless of what search criteria I select.

I searched the forum and found one relevant message from long ago, but the answer to that message is not helpful to me.

I've tried various antidotes. I could try to re-install Outlook Express, but doing so seems challenging. And I fear losing my Inbox messages altogether if I do that.

If you can give any advice, I'll appreciate that. In fact, I'm so desparate I'm willing to pay for some effective help.

Thank you,
Raymond Barglow
Berkeley, CA

A:Outlook Express 6 "Search Message" Fails

8 more replies
Answer Match 83.16%

When I click Send & Receive in Outlook, I receive the error message "The Operation Failed." There is no message "An object could not be found."

I had not added or deleted a new profile or e-mail account.

Thank you for any assistance.

A:Outlook error message "The Operation Failed"

maybe your mail server is down? when the error happens, can you look at the error message in more detail ?

3 more replies
Answer Match 83.16%


Yesterday, I started getting the error message below whenever I try to send an email from my Outlook Express.

Response received is: 550-Message rejected because 550-(DELL2KGWP61) {71.96.2.xx]:1523 blacklisted at see


If you go to <--- IP altered for safety. It tells you that this IP has been blacklisted as one that maybe is sending spam. Okay, that ain't me or anyone in my household! It also says, contact your ISP so... I call Verizon DSL but they tell me it's actually a MSN Outlook issue. Verizon says, the IP it references is one that Outlook makes... creates... or something... when it sends out my email. Huh?! So...

I call MSN only to be told that I have to go to Dell since they made the machine. So... I go to Dell and they say everything that Verizon says is hogwash but it'll cost me $100 for them to fix it. Ugh!! So...

Does this look... sound... smell... familar to anyone??? If any mods need the actual IP lemme know, I'll PM it to you.

Could this have ANYTHING to do with the Microsoft Service Pack 2 I dowloaded a couple days ago??

I hope... Read more

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Answer Match 83.16%

By default I use the "HTML" format for my outgoing Outlook messages. Whenever I need to paste something into my message, such as a portion of a Word doc or a website, I normaly like to do this without any formatting. Normally, when you use the "Rich Text" message format instead of "HTML", you have the "Paste Special" option in the Edit menu which allows you to paste only the text without formatting. Why is this option not available when you use the "HTML" message format?

My current work-around is to paste my selection into Notepad first and then into the e-mail but I was hoping to skip this step.

Any thoughts?

A:Why can't I "Paste Special" in MS Outlook HTML message?

If you have office 2002, you should have a little icon at the end of the text that you click. The other option is to set the prefrences to use Word as your E-mail editor.

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Answer Match 83.16%

I have email service with The emails on the msn server are ok. But when I download some html email messages using Outlook 2003, the emails appear with "on behalf of" the sender at the top of the email, and the email message has been blanked out.

Any ideas?

A:outlook 2003 "on behalf of" blank message

that sounds like spam. I get blank emails on my throwaway spam account that I use for usenet. "on behalf of" means, I believe, that the from address is different than the sender address, in the email headers.

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Answer Match 83.16%

To anyone that can help me out:

I purchased a windows anytime upgrade key and upgraded my system from windows 7 home premiuim to windows 7 ultimate now when my windows tries to update I get this: (See image titled "message")

To bring you up to speed as to what I've done so far:
I ran sfc\scannow and no errors were found
I downloaded the hotfixes and apllied them and still could not update
I tried to do a system restore to the point before I upgraded, but I could not perform one because all of my previous attempts to update windows automatically creates a system restore and all the restore points were within a 24 hour period
I installed a system update readiness tool as per "windows help and support" dialogue box

To see the updates that did not install, refer to the image titled "update"

Really, I feel like I've done my homework and I've exhausted my efforts as to how to fix this problem. I'm currently going to school for computers and so I really like to apply what I learn in real world situations, but this one has got me stumped!

I'm also attaching my checksur.log I don't understand it now and it looks like a foreign language to me, but as I progress through my information systems degree I hope one day I can become a techsupport forum partner.

Any help would be greatly appreciated!!

Thanks in advance,



Checking System Update Read... Read more

A:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

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Answer Match 82.74%

My system crashed recently and I have had to restore everything. I reinstalled Outlook 2007 and was able to restore my PST file from a backup I had using the genie backup product. All my files and folders are now restored.

When I click on the send/receive button, I get this message "The operation failed. An object could not be found"

I deleted my email setup account (I'm downloading from my att account) and re set it up using the instructions on the att site. I also ran the 'repair' function off the Office CD and did the Office diagnostics.

Any suggestions?

A:Solved: Outlook 2007 wont send/receive - error message "operation failed"

Can you give us the exact message.
Are you saying you did a clean install where you formatted and partitioned the drive?

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Answer Match 82.74%


I goofed and erased that folder.

It has a filter code to pick out unread mail from the folder. Something like %#dsf#%, computer stuff.

I would appreciate your sending me a copy of the code so I can recreate the folder.



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Answer Match 82.74%

I went to the following link (from the "Please read here first..." thread);dl=item10 but was unable to find a download for "hijack this". Does anyone have an alternative link to find Hijack this?

Thank you


A message appeared saying this website wants to run 'ietag.dll' from Microsoft Corp. Is that ok?

P.S. The problem is an increadibly SLOW start up time and "fairly" frequent freezing of the screen (enough to be very frustrating). The computer never goes into hibernate either and I've set it up to do so numerous times. Sometimes, after clicking the IE icon, nothing happens until I click it again a few minutes later. However, it then opens up 2-3 IE windows instead of the original one that I wanted.

I can't get a hijack this log because I can't find the hijack this download. Does the download via the described link, show up for other people?

Dell Dimension DV051
Intel P4 2.8GHz
2.79GHz, 504MB RAM
Windows XP Media Center 2002 SP3

A:Can't get "hijack this" program from link in "Please read here.." thread. Help please

Found & ran the program with the following results: (P.S. I realize you're all busy so please don't take this the wrong way --> It looks like the "Please read here first..." thread needs updating).

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:34:57 PM, on 6/2/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\\Agent\mcagent.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\2.0.18... Read more

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Answer Match 82.32%

ok...this is my first time posting, hope i do it right. when i send a message in outlook (not outlook express) i get an immediate response from the 'system administrator' saying my message is undeliverable because "no transport provider was available for delivery to this recipient". i have no clue what that means or what to do about it. any help would be great! thanks.

A:Outlook "undeliverable message" question...

Has it ever worked? Are you sure your smtp and pop3 settings are correct?

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Answer Match 82.32%

Outlook Express 6 on Windows XP Home SP 3 messages have a "From" header, and there my email address is displayed. Due to this, it often happens that my just sent emails come straight back to ME! Is there a way to remove this "From" header, or is it there by default?
Help please anyone?

A:Outlook Express "From" message header

Open OE
Click on "Tools"
Click on "Accounts"
Click on "Properties
Remove the Reply Address field (with your email addy in it)
Apply Ok

Test again

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Answer Match 82.32%

Does anyone know what it means when messages in the Sent Mail folder in Outlook Express have a header line "This message is being Watched"? This appears in a beige bar above the "From" line in the email. All my emails prior to 12/2/01 show this message, and none after that date show it -- and of course the Microsoft help site provided absolutely no information.

A:Outlook Express "watched" message

From a newsgroup thread:

"From outlook express' help:

In both mail and news, you can watch a conversation that is of particular
interest you. A conversation is an original message and all its replies.

In your Inbox or newsgroup message list, select the conversation you wish to
watch, and on the Message menu, click Watch Conversation.
If your message list's Watch/Ignore column is turned on, the watch icon
will appear next to all the messages of a watched conversation.

You can customize the color of your watched messages to make them stand out
better. Click the Tools menu, and then click Options. On the Read tab, at
the end of the Highlight watched messages with the color line, select the
color you want, and then click OK."


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Answer Match 82.32%

This is a friend's computer, Win XP (Home) SP3, 512 MB RAM. He uses Outlook for his email, and when he gets the emails, these go either to inbox, junk and SENT folder. I have searched for this error, but have not been able to find a solution. Why would incoming emails go to sent folder? Many thanks for your help.

A:Incoming message going into "sent" folder in Outlook

you need to check if there are any rules set up in Tools > Rules and Alerts that would cause this action. If there arent any post again.

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Answer Match 82.32%

I have a user who for some reason when she sends a read receipt it sends it in a foreign language:

Subject: Entregueelivery Status Notification (Success)

Anybody got any ideas how to get this back to English?

A:Outlook Read-Receipt Problems.

Perhaps, she, like I, have Windows in another language?

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Answer Match 82.32%

There is a user that continues to receive the same read receipt from a user she submited a message to on the same email server (exchange).
Both users have deleted the message from their inbox and sent items. We verified that all items have been purged from deleted items as well. Both are using Outlook 2000.
The only thing we have narrowed it down to is everytime the user who received the msg opens outlook the sender receives the same read receipt msg, even after this message has been recieved, read, and deleted.
Are there any known issues with Outlook 2000 occassionally not
designating the message as read?
Has anyone seen this issue before and what steps were taken to resolve it? Thank you for your assistance in advance.


A:Outlook, Keeps sending same read receipt

Hi all,
I'm bumping this up because I did a search for the problem and this perfectly describes it. In fact, this original post may well be from my co-worker in IT who really shouldn't have called me a "user" but that's an entirely separate issue.

Just wondering whether anyone has any ideas on what could be causing it. We're using Exchange 5.5 and Outlook 2000. Thanks for your help.

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Answer Match 82.32%

I am using outlook 2003. I have received a message that requested a read receipt that I said yes to sending. It does not seem to be sending it. It doesnt appear in the outbox so I can not delete it but every thirty seconds my computer flashes up that it has an error trying to send something.
I tried using a program called OutlookSpy which was recommended on another site but that tells me I have used up my free test period and now I have to pay, but I do not even know if it would work.
All my other mail can still go in and out ok but the error messages are driving me nuts.
Any help would be gratefully received.


A:Outlook ' Read receipt' problem

Try this, open Tools> Options> Preference tab> click on E-mail Options button. Click Tracking Options button> on the lower section, click the radio button: Never send a response. Ok your way out and close Outlook. See if this will stop the message.

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Answer Match 82.32%

I want to know if I can import/export my Vista Mail settings from my laptop to my desktop PC?

I'm not talking about the contacts which is easy but rather all of the blocked senders/domains lists and quite a few "rules" I've set up.

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Answer Match 82.32%

How can I work around the following rror message "cannot copy file. cannot read source file or disk". I'm using Windows XP on a Gateway GT 4016

A:error message "cannot copy file. cannot read source file or disk"

Get a new disk or provide a whole lot more details about what you're trying to do and what program(s) you are trying to do "it" with.

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Answer Match 81.9%

Windows Update error code 80070490 appeared on 20 September 2013 and message "Windows can't check for updates". I use Windows Vista Home basic 32 bit, Service Pack 2. I tried almost all suggestions in Internet (including these on Microsoft Web-page) about this how to fix this problem, including Microsoft Fix It, System Update Readiness Tool, Windows Update Diagnostics DIAGCAB file and etc., but the message continue to appear. The last successful update was on 13.09.2013. All updates made before and on 13 September are written as "successful" in "Update history" folder, but when I open "Installed Updates" folder, I don't see nothing and there is written "No updates are installed on this computer", which is strange, because by this moment Windows Update was made automatically without any problems. Please help me to fix the problem with this error code!

ps.: On 23 of September I reinstalled Windows Update Software from Microsoft Web Page:
Microsoft Update
and the notification message " Windows can't check for updates" from my taskbar dissapeared and never appeared again, so..i thought the problem is solved, but yesterday evening(13 October) when i opened Widnows Update in my Control Panel and pressed "Check for updates" it started to seek for updates but after some time again showed me the same error code and the same message "Windows could not search for new updates". seems Windows... Read more

A:Windows Update error code 80070490 and message "Windows can't check for updates"

Have you run a full scan with Malwarebytes and your anti-virus to make sure that's not an issue?

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Answer Match 81.9%

How can I get a e-mail message receipt or a posted reply on a message sent
with MSN E-mail?

A:MSN Explorer E-mail message receipt???

found the following.

have nothing good or bad to say, as i never used it. but i did let GOOGLE search for me.

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