Tech Problem Aggregator

Downloaded driver

Q: Downloaded driver

Hi. I have a mustek scanner to which I have had to download the software for (reformatted pc and now the original installation cd will not run as kids damaged it, BLESS).
This download is in five parts all of which I have downloaded into my own created 'downloads' folder on c: (they obviously are now 5 different files in this folder).
On the website I downloaded them from it stated 'download all 5 files from web onto pc's hard disc under same directory'. I did not do this as I didn't know what it meant ( thought I would play and work it out but I'm just too stupid).
When I click on first file it starts and then asks me to insert next disc because they are not in this said directory,all being separate.
Can I now make/find or whatever this directory and move them into it and how or must I first make/find this directory and and download them again directly into this directory and how?
Please be gentle with explaination/terminology as as you have prob' gathered my pc skills are more than limited!!
Your help gratefully recieved, Steve.

A: Downloaded driver

Hi Steve1ramsey,
First of all, there is nothing such as "too stupid".
I would rather say that we all start somewhere.

If you remeber the name of the folder you created and put the different files in you only need to change the last part of the path.

Eg. You copy the 5 files in different folder, let's call them "Folder 1", "Folder 2", "Folder 3" etc.
Then you start the Setup from Folder 1.
Later it asks you for disk 2.
You can see the whole path to the Setup, like C:\driversfolder\Folder 1\
You just change "Folder 1" to "Folder 2" and then press OK.

That should do it. In other feel free to ask again
Good luck!

2 more replies
Answer Match 47.46%

and now Call of Duty World at War is kinda messed up. Everything looks the same except the smoke effects. The smoke flashes repeatedly a bright white light. For example, after you bomb the beach at the beginning of the second mission, the smoke just flashes really brightly. Anyone having any problems with this update? Can I do anything other than downgrade?
 

A:So, I downloaded the new nvidia driver...

What are your system specs and video card model?
 

2 more replies
Answer Match 47.46%

i download the driver for the color and when its done a window opens up with all this funny writing and squares. Whats the go ??? What am I doing worong ??
 

A:Just downloaded graphics driver

maybe you downloaded the wrong version of the drivers. maybe you have installed the korean language drivers and you don't have the fonts of the korean language, that's why you see the squares and the funny writings.
 

1 more replies
Answer Match 47.46%

I have a bad copy of the Intel HD Graphics driver downloaded into Windows Update. Each time it tries to install it crashes the system.

I don't even use the onboard display adapter so I disabled it and blocked the driver from installing by first hiding the update and then using gpedit.msc to prevent its installation. This solved the crashing problem but left me with an annoying alert message.

When Windows Update tries to install this update it fails because of the group policy setting and notifies me with a nastygram. This occurs daily. Normally, Update would not download this driver update because it is hidden. Unfortunately, it is already downloaded so it tries and fails to install it frequently.

How do I delete the update from the already downloaded queue of updates awaiting installation?

A:How to get rid of unwanted driver that has already downloaded

Preferable, restart the system, then run CMD as admin and copy/paste all at once:

taskkill /im TiWorker.exe /f
net stop bits /y
net stop cryptSvc /y
net stop UsoSvc /y
net stop winmgmt /y
winmgmt /salvagerepository
taskkill /im TiWorker.exe /f
net stop wuauserv /y
rmdir "%systemroot%\SoftwareDistribution\Download" /s /q
del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr0.dat"
del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr1.dat"
fsutil usn deletejournal /d /n c:
chkdsk /scan
winmgmt /salvagerepository
cleanmgr /sageset:65535 & cleanmgr /sagerun:65535

1 more replies
Answer Match 47.46%

After a bluescreen, a Microsoft Error Report inidicated a missing driver for the Intel Matrix Storage Manager (iaStopr.sys). I downloaded the recommended driver (ATA89ENU.EXE), but when I try to run the downloaded RAID driver, I get this error message:
This computer does not meet the minimum requirements for installing the software. Setup will exit.
Click to expand...

There is no further explanation of what requirements are missing.

My computer:
Dell Dimension 8400 series
MS Windows XP Professional SP2
Intel Pentium 4 Processor 540
1GB DDRW SDRAM at 533 MHz
128MB PCI Express s16 ATI Radeon X300 SE
160GB Serial ATA Hardrive (137.4GB free space)

I am able to use the computer but the blue screen comes back periodically.

I don't know how to proceed with this. I''ve tried the Intel support site, but no help there. Any thoughts would be appreciated.

Thanks,

kellyplus
 

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Answer Match 47.04%

My daughter's Dell 8400 PC went blue screen. Since the hardware tested OK, I reinstalled XP from CD, downloaded and installed SP3 and other security updates (making it current), then reinstalled Office 2007 and updated it online. Since she had no CD for the driver for her HP 5150 printer (installed via USB port), I went to the HP website and downloaded a driver for it. I see it on the hard drive, but I know of no way to install it. MSFT repeatedly recognizes its presence and offers to help install a driver, but expects it to be on a CD drive, and complains about not finding it there. I guess that I could burn a CD to contain the driver (which is at the end of a sequence of about 6 subdirectories). But is there another way to skin this cat? Thanks.
 

A:Installing a downloaded printer driver

9 more replies
Answer Match 47.04%

I upgraded to Windows 10, and now my graphics driver keeps crashing. Since it's Intel, I downloaded the new driver from their site but can't install it because it's "not validated for this machine." I downloaded the newest driver from Acer FOR MY MACHINE but still get the same error message. Other than rolling back to Windows 8, what can I do to fix this problem?

A:Downloaded new graphics driver here but can't inst...

Have you tried running all Windows 10 updates? What model computer are you using?




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

1 more replies
Answer Match 47.04%

Hi all,

I'm having a problem to connect to a network's printer LaserJet 2100 series PCL 6 (the server's OS is Windows XP 32bit) to my deksktop PC (Windows 7 Pro 64bit). It says that it can't locate a suitable driver, regardless I already downloaded the drivers LaserJet2100-Windows 7 (64bit) from the HP official website.

I did also try to 'add a printer' -> 'add a local printer' -> and then install a printer driver for HP Laserjet 2100 PCL 6.
Seems to me that probably I already have this driver downloaded into my computer, but I just don't know where Windows 7 save this downloaded driver. If only I could locate the driver, I might be able to locate it manually and used for the network's printer.

Anyone have any idea where the location of the downloaded driver, e.g. somewhere in the Computer> C: > Windows >..., from 'add a local printer'?

Thanks in advance!

A:downloaded driver location in Windows 7

Problem solved!

Instead of adding as a network printer, in Windows 7 apparently you have to assign it as a local printer (which I found it's quite peculiar!).

Here are the steps to solve the problem:

go to Devices and Printers > Add a Printer > Add a Local Printer > Create a New Port: Local Port (not even a TCP/IP port!) > Port Name box appear > Enter a port name \\Servername\Printername (exactly as it appears in the server's computer) > Install the Printer Driver > done!

2 more replies
Answer Match 47.04%

Hello,
I am trying to open the driver "Video_AMD_W7_A06_Setup-RYC6Y_ZPE", along with a few others to update my hardware. Obviously the driver did not self-install upon downloading, as the Dell download site reported would happen.
When I double click on the driver file I get as far as the beginning of extraction and am then prompted with a dialogue box saying,
"This self-extracting zip file is part of a multidisk zip file. Please insert the last disk of the set" Ok/Cancel."
After cancelling another box appears and it says,
"An error occured while unzipping. One or more files were not successfully unzipped. The error code is 190."
I'd like to update my drivers but the process doesn't seem to be working properly.
Does anyone have any ideas on how to fix this?
Thanks.

A:Can't open downloaded video driver

Hi cdnkevin,
I appreciate your efforts to fix the issue and suggest you to redownload the drivers again from our drivers download page.
Right click on the file and select "Run as Administrator" option.
If the extraction process displays the same error, then please provide the link to the driver, so that we can check and help fix it.

10 more replies
Answer Match 47.04%

my number keys are broken so bear with me. i have the nvidia ninety-one hundred graphics card. i downloaded the wrong driver and now my screen is black when i try to go to safe mode or boot it up normally. i tried startup repair but that isnt helping. im beginning to think factory reset is the only option but i dont even know if that would work. can somebody help me. also, i factory reset my monitor

A:downloaded wrong driver for nvidia gpu

A system restore from repair/install disk will take your machine back before this problem. (if you don't have one download one here)
 
Be sure that the DVD you are using is for the same edition of Windows 7 that you are trying to repair – for example, Windows 7 Home Premium, 64-bit or whatever specific version that you have. A full installation disc can be used for repair even if you have an OEM system. No product key is required in this process.
Put the disc in your optical drive and restart to boot from the DVD. You may have to change the boot settings in your BIOS if booting from a CD/DVD is not enabled. Watch for the  “Press any key to boot from CD or DVD” message.
On the "Install Windows" screen, make the appropriate selections for language, time, and keyboard, and then click “Next”.
On the next screen, click “Repair Your Computer”. Do not click "Install now"
In “System Recovery Options”, select which operating system you want to restore if any are listed. It will be blank in many systems with only one operating system.
Click “Next”.
The “System Recovery Options” screen shown below will open.
Select “System Restore”.

 
I hope this helps, let us know if you have any issues.
 
TsVk!
 

7 more replies
Answer Match 47.04%

Hello im fairly new to computers, I own a Dell c521,its hardware is in my signature.

Yesterday I updated my Computers drivers since the video card was recently purchased.

When the card first arrived i was playing all the games with no problems,(Company of heroes, Oblivion, and bioshock).

Now that i updated the drivers the game keeps crashing!!
 

A:Downloaded driver,now it crashes everything i play

Did you perhaps download beta drivers?

To fix the problem, Right-click 'My Computer">>properties>> go into the Device Manager, find your card under 'Display Adapters', Right-click>>properties, choose the 'Drivers' tab and click 'Roll back driver.' Should fix a driver-related issue.
 

1 more replies
Answer Match 47.04%

I upgraded to Windows 10, and now my graphics driver keeps crashing. Since it's Intel, I downloaded the new driver from their site but can't install it because it's "not validated for this machine." I downloaded the newest driver from Acer FOR MY MACHINE but still get the same error message. Other than rolling back to Windows 8, what can I do to fix this problem?

More replies
Answer Match 46.62%

D_SetUP.exe executes until it reaches the point of bringing down latest firmware. fter than nothing happens, but the printer shows up on the printer list. But no icon appears and the printer doesn't show under all programs list or on the control panel programs list.
Any ideas?

A:Brother label printer QL-570. Driver downloaded but won't run

Hi .... Try Downloading the Driver from the Link below ...
Downloads | QL-570 | United Kingdom | Brother

3 more replies
Answer Match 46.62%

I wanted to install my printer (HP PSC 1210 all-in-one). I plugged it into my laptop and it recognized the printer and downloaded the proper driver for that model. For some reason, I deleted the printer. I unplugged it, restarted, and plugged it in again, but the laptop did not recognize it like it had before and did not download any driver at all.

I then did the printer wizard and downloaded the driver supporting the psc 1200 series. Although, that driver did not work.

I did more research and tried to delete any traces of the driver to see if vista would recognize my printer again, but it still did not.

My question is, is there a way to erase my driver history for my printer activity so that vista could recognize my printer again?

A:vista recognized & downloaded driver. now won't reinstall it

I think that the easiest way would be to do a system restore from a point prior to the first download. That should restore your system to the way it was prior to your initial attempt. Hope this works. System restore has always worked for me and is a awesome feature of Vista.

3 more replies
Answer Match 46.2%

Hi!I bought a brand new Dell Inspiron 15r SE 7520 for christmas paired with an AMD Radeon HD7730m gaming GPU. This week, I tried to install the latest catalyst drivers from the AMD website (13.1) and I got this error message: http://imageshack.us/photo/my-images/829/screenshot5qk.png/ --> "AMD Catalyst Mobility cannot be downloaded due to insompatible hardware/software on your computer. The version of you graphic adapter is not supported. Please contact your notebook manifacturer for a graphics driver update."I tried to reinstall the same drivers many times, and still got the same error message. Freak, because the AMD 7730m is working properly in Device Manager and I am 100% sure I am using the right drivers. So here are the things I tried:-Uninstalling CCC completely in control panel + regedit and complete reinstall. Nothing changed.-Deleting the AMD GPU in Device Manager and removing all of its drivers in order to reset it. Nothing changed.-Installing the AMD beta drivers. They successfully worked for about 5 hours, and then after they automatically uninstalled (???) and I am back at the starting point.-Installing modded drivers. No luck, it just automatically uninstalled just as the beta drivers. Really, this is awkward.So now I'm stuck. What should I do? Any advices? Need some help over here!Thank you very much.EDIT: I went to Dell Canada's website to update the drivers and it seemed to work. However, those are the OLD graphic drivers from no... Read more

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Answer Match 46.2%

Not sure if this is the right place for this post but here goes anyway. My mother in law's old printer finally died and someone gave her a HP F380 all in one with no driver disk. She lives in another state and does not know how to download files like this. I used this older computer downstairs with the same Windows Version. I have it downloaded but when I try to put it on CD it gives me the error message that the title is too long. I'm not sure how to shorten the title so it will go on a CD. Here is the title....AiO_071_000_CDA_Default-full_Network_AmericasEuro1_NB.exe. Any help will be greatly appreciated.
 

A:Solved: unable to copy downloaded printer driver to CD

7 more replies
Answer Match 46.2%

I have connected a LaserJet IIIP and it prints the test pages just fine (an Epson still does too when I change the printer and power cables). I downloaded the driver, lj490en, from the HP site but the Add Printer Wizard's "Have Disk" option asks me, "Copy manufacturers files from:" and then the window displays: A:\
after hitting next I get this message, "The specified location does not contain information about your hardware". If I enter the driver following the A:\ prompt, A:\lj490en, I get the same message. I installed an Epson yesterday and the Add Printer Wizard found the driver on its own. I saved the driver to a diskette and also saved it on the C drive. I am using win 98 Second Edition 4.10.2222A, but I don't have the CD.
 

A:Install LaserJetIIIP using have disk promt with downloaded driver

13 more replies
Answer Match 46.2%

I have a Toshiba Satellite L630 and accidently went to device manager and downloaded the wrong display driver. (My original one was the Intel R HD I believe) once I change it the screen immediately went blank, so I manually shut it down. I rebooted the computer and the normal screen came up so I chose to restart it in safe mode. After the list of drivers and opened up the creen stopped on please wait for a good 5~10 minutes with no sign of progress. I shut it down manually again and every following time the screen is completely blank when I reboot it. I am not that good with computers(obviously) but please suggest anything. Btw the computer is on with the CPU lights flashing; just the screen isn't on.

A:Downloaded wrong display driver/screen blank!

Quote:




the creen stopped on please wait for a good 5~10 minutes with no sign of progress. I shut it down manually




You should have waited for as long as it takes to boot the computer, never shut if off in the middle. When you start the computer, do you get the Toshiba Logo? Or the Black screen listing all of the drives? Can you boot into Setup (Bios)?
Can you press F8 at bootup and get the Advanced Boot Menu (Safe Mode etc)? Here you can choose Last Known Good Configuration or Safe Mode and uninstall the driver you installed, then install the proper one Model Content Page

1 more replies
Answer Match 45.36%

I recently purchased a new computer with operating system Windows 7. I had sound until I downloaded the drivers for Logitech wireless keyboard and mouse. I am at a loss as to how to get my sound back and continue using the keyboard/mouse. Any help would be appreciated.

doc

A:downloaded driver for wireless keyboard and mouse and lost my sound

Welcome to Seven Forums!

Did you download the drivers from Logitech site? Or are they from a third party?

7 more replies
Answer Match 45.36%

I have Sony Laptop VGN-AR 870 W7 x64. Using NVIDIA GeForce 8600M GT. I want to update to the newest version available for my graphics card, which is Version 280.26 but when I go through the setup it says "This graphics dirver could not find compatible graphics hardware".

Well what the hell does that mean? I went to NVIDIA's website and downloaded this driver specifically for my 8600M gt card.

What should I do from here? update manually (I dont know how)? Troubleshoot somehting? lol

btw: the properties of the 8600M gt says that I am not digitally signed. if that means anything

A:Downloaded newest available driver for graphics card but wont install

If it was my computer I would go to the Sony web site and see if they had any updated driver.

7 more replies
Answer Match 45.36%

Downloaded a driver from acer.com and now my microphone jack dont work. I uninstalled it and now the microphone jack works but now the headphone jack doesn't work. Whenever I uninstall/install something either the headphone or the microphone jack stops working.
i have an Acer Aspire 7750z.
I use beats solo hd 2 on the microphone jack. Before I tried downloaded a driver both microphone and headphone jack were working fine.

A:Downloaded a driver from acer and now my microphone jack dont work

What "driver" did you download? A sound driver or some other driver?

3 more replies
Answer Match 44.94%

Under XP driver.sh shows up in the usb drive, buy in xPUD it is not in any of the 5 folders.

A:RE:Click on the flash drive folder and check that you can see driver.sh that you downloaded earlier.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/419285 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

2 more replies
Answer Match 31.5%

I have had BSOD for a while and being super busy I did not have time to look at it and get it fixed. Well Being a computer guy I assumed I could fix it myself. But with tons of research and trying to use every guide I can find I decided to try here(probably should have came here first). Today I started Driver Verifier and having it check all drivers. It crashed a couple times before I realized it was a process I had to stop. I then came here to try and get some help sorting out the driver. Thank you in advance for any and all help anyone provides.

A:Multiple BSOD. Driver Verifier Driver caught a driver corrupting

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80083058f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.

If overclocking, reset all overclocks back to their default settings and then follow these:

RAM - run for a minimum of 8 consecutive passes
RAM - Test with Memtest86+

CPU - run the HIGH test
CPU - Stress Test Using IntelBurnTest

Video - run the FURMARK test for 20mins
Graphics Card Problems - Diagnose
Video Card - Stress Test with Furmark

Storage - run the SHORT test using the DOS version
SeaTools for DOS and Windows - How to Use

1 more replies
Answer Match 30.66%

I have this problem:
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

The driver could not be loaded because a previous version of the driver is still in memory.

and now I am not able to connect any usb device to my laptop making it virtually impossible to use windows 10.
How do I downgrade to windows 7,have enough of the beta testing.
I even have a purchased version of windows 10 pro which I really regret buying, worst investment ever.

More replies
Answer Match 30.24%

.I reprogrammed my laptop Samsung with the model code NP-N102S-B02NG. so when I'm connecting my laptop to the wi-fi i cannot connect because it has no driver for Ethernet and Network Controller driver. so I waana ask how can I have those driver?
I need your help so that I can already use my laptop. thankyou

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Answer Match 29.82%

So I downloaded something and although avast said it blocked a trojan/virus, I just want to sure my PC is safe/clean. Think you guys can help me out? 
 
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 7:10:11 PM, on 2/5/2016
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18163)
 
FIREFOX: 42.0 (x86 en-US)
Boot mode: Normal
 
Running processes:
C:\Users\Gene\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Gene\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Softwar... Read more

A:downloaded something...

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

2 more replies
Answer Match 29.82%

Hello

I have setup every application to "ask me before checking for updates",

Even when I am not using any brower, email or any opther application, I notice that my lights on my modem are blinking quite fast... that is something is being downloded. It has been going on for quite sometime.

How do I find out what is being downloded (or uploaded)?

I use
toshiba laptop
window 7 prof
IE9
MS office 2010
Internet secuirity (antivirus, etc ...) from Bell
Thank you very much
 

A:How do I know what is being downloaded?

And you have no browser open? And check for new email only infrequently?

You could try disconnecting from the modem and see if any program complains.

In Network Connections right click on your connection and select Status. Watch the Bytes sent and received to get an idea of the upload vs download and how much.
 

3 more replies
Answer Match 29.82%

i downloaded a thing i thought was safe but turns out my mcafee site advisor and mcafee software let a trojan get on my computer. it the TrojanDownloader:WIN32/zlob.ZWC. microsoft malicious software tool detects it but wont remove it. mcafee dont detect it at all.
 

A:HELP PLEASE i downloaded and cant get rid of it

* Click here to download HJTsetup.exe.
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 

1 more replies
Answer Match 29.82%

alright so i would say i am pretty computer literate at least for 16 you put me in my whole high school i would pry be second best, here is my HJT file i cant find nothing but i can tell you my problem the quick launch bar is messed up i open it an nothing is there it opens but just lines come and regedit says its in use by another program and task manager wont open

View attachment 32453
 

A:Downloaded something bad help please

Clear these three items in HJT and rescan:

O2 - BHO: (no name) - {3745D43B-4A84-485D-8EE9-BC6D0401DBF6} - C:\WINDOWS\system32\vtUkIBqR.dll
O2 - BHO: (no name) - {4F96CCB9-01EC-419E-AAEA-C2C913F2A236} - C:\WINDOWS\system32\byXRkIYS.dll
O20 - Winlogon Notify: byXRkIYS - C:\WINDOWS\SYSTEM32\byXRkIYS.dll

If they are still present, then download MalwareBytes Anti-Malware and while you are there grab the RogueRemoverFree as well. FileASSASSIN is under More Tools in Anti-Malware, and can actually delete the files while in use. Run that if the files wont delete or keep showing up in HJT. Make sure you update MalwareBytes before you do a full scan
 

7 more replies
Answer Match 29.82%

downloaded IE9, but cant find it did search, found an empty folder but that all thats marked IE, toshiba laptop running mozilla firefox 3.6

A:ie downloaded but not there

When you say downloaded, if you've kept your Vista updates up to date you should have SP2 and IE9. Go to your Windows Updates and install and check in restore hidden updates for more installations.

3 more replies
Answer Match 29.82%

Is there a way to find out just how much in total the Get Windows 10 app has downloaded it so far?

A:How much of W10 downloaded?

There's no way to know that when Windows 10 hasn't been officially released yet. Maybe at a later date.

41 more replies
Answer Match 29.82%

I downloaded a program yesterday and ran it but nothing happened. Then I read comments on a video of it and someone said it was most likely a RAT and another guy saying it was probably a virus. I can provide the file if that will help. I don't want a RAT.

A:May have downloaded a RAT. Don't know what to do.

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

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Answer Match 29.82%

Hey.
I have had some problems with my computer, and know I have tried my best. Someone told me to download Hijack and then post my log here. Could someone please take a look at it-, If there's something more to be done, please let me know.

Thanks

Logfile of HijackThis v1.98.2
Scan saved at 21:57:56, on 11.10.2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programfiler\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Programfiler\Nokia\Nokia PC Suite 5\DataLayer.exe
C:\Programfiler\Fellesfiler\Nokia\NCLTools\NclTray.exe
C:\PROGRA~1\ELEKTR~1\OPTISK~1\Amoumain.exe
C:\Programfiler\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Nokia\Services\ServiceLayer.exe
C:\Programfiler\Musikk\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Programfi... Read more

A:Just downloaded HJ.

Download LSP Fix

LSP Fix download link

It's a program that can restore your internet connection if it's lost after the NewDotNet uninstall.

Uninstall NewDotNet via Start-Control Panel-Add or Remove Programs.

Restart your computer.

If that fails, then follow the instructions below:
PROCEDURE 4 (Download Uninstall from New.net):

From a computer that has Internet access, click on the following link:

NewDotNet uninstaller
Download and save uninstall6_22.exe to a 3- floppy disk.

Insert the floppy disk into the floppy drive of the computer that needs to have our software uninstalled from.

Click on Start.

Click on Run.

In the Open window type, A:\uninstall6_22.exe.

Click on the OK button.

Re-start the computer.

http://www.newdotnet.com/


Uninstall:

MyWay or MyWebSearch

Twaintech

Restart the computer.

Download and save these freeware/donationware programs to a permanent folder. Remember to check for updates and run them weekly.
***NOTE***A new version of Ad-aware has been released.
***ALSO***A new version of SpyBot's been released (v1.3...it's no longer in beta). If you have been using 1.2 you can install right over it. If you downloaded and used 1.3 beta it is suggested you remove it and reboot prior to installing.
Ad-aware SE download

Configure Ad-aware
First in the main window look in the bottom right corner and click on "Check for updates now." then click Connect and download the latest reference files.... Read more

1 more replies
Answer Match 29.82%

I opened a file from AIM, and now all these programs are trying to modify my computer. All help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 8:10:06 PM, on 9/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\WINDOWS\system\wcisvc.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\Yolkavich\Desktop\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch ... Read more

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Answer Match 29.82%

So far I like it. However, I do a lot of photos and cannot figure out how to set up a new folder and organize them. Any advice ? Thank you
 

A:Just downloaded W10.

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Answer Match 29.82%

I was working trying to fix my DVDFab express tonight, and I was using a keygenerator... bad I know... but anyways, I ended up downloading and installing something that made my desktop wallpaper go to white and flicker... THe program initiated a msdos looking window with an error message that asked me if I wanted to abort... I couldn't choose anything and had to reboot... that's when I found it had erased my wallpaper and I couldn't get it fixed.. i knew it was some kind of malicious program...

so i came to you guys and I have followed all your steps... My wallpaper is back and I think I have gotten rid of most stuf, but my computer is still running kind of weird, slow, just not the same....

I have ran Adaware SE Personal, Spybot, Notron Anti-Virus, Kapersky Online Scanner, CWShredder, and Spyware Blaster... Please see if something else is on there...

Thanks Guys!!!!

Here is my HijackThis log...



Logfile of HijackThis v1.99.1
Scan saved at 12:32:05 AM, on 12/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Intern... Read more

A:I Downloaded Something Bad!!!!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode (if you d... Read more

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Answer Match 29.82%

i downloaded the Quick Lanch Button but everytime after full download completed, it says network error...

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Answer Match 29.82%

Think i accidently downloaded something or not, Over the past week it has been getting slower and ie has now been hanging up. here is a dss log and thank you:Deckard's System Scanner v20071014.68Run by Gil on 2008-06-09 22:07:02Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --28: 2008-06-10 02:07:21 UTC - RP513 - Deckard's System Scanner Restore Point27: 2008-06-10 00:51:33 UTC - RP512 - System Checkpoint26: 2008-06-04 03:16:24 UTC - RP511 - Software Distribution Service 3.025: 2008-06-03 21:13:28 UTC - RP510 - Software Distribution Service 3.024: 2008-06-03 02:32:27 UTC - RP509 - Software Distribution Service 3.0-- First Restore Point -- 1: 2008-03-13 20:18:23 UTC - RP486 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 448 MiB (512 MiB recommended).-- HijackThis (run as Gil.exe) -------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:10:47 PM, on 6/9/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC: ... Read more

A:Think I Downloaded Something, Help

Hello and welcome to BleepingComputer I don't see any malware there.Some points:Do you have a bought license for Norton? Or did you get it for free? The reason I'm asking is, it's a really heavy app for an antivirus. You can install a better antivirus that's waaaay lighter and easier for the computer, and takes less ram and actually is more efficient too.So, I recommend uninstalling Symantec's products and installing AntiVir (That's the promotion license for AntiVir Premium -- 6 months for free. You can get their free edition here) or Avast! instead.Another valid point: when did you install Service Pack 3? There has been several flaws with it.. Some people have really bad problems with SP3, I seem to be one of the lucky ones with no issues. Did you notice the problems after installing it?Also have a read through THIS TOPIC.Finally.....Click Start >> Run and paste in:"%userprofile%\desktop\dss.exe" /daftClick OK.Click OK to the prompt from Deckard's System Scanner.Click Scan.Checkmark every entry found.Click Fix.Let me know how you get on.

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Answer Match 29.82%

Hello. I downloaded the new sp3 update yesterday and followed all the instructions and i was ready to restart my computer. When i did, everything went fine until after the loading screen it gave me a blue error screen. Since i needed the computer in working order, I used a pc recovery tool (pressed F10 when it started up) and did a non-destructive recovery which took about 20 minutes. Then after that was done i had to restart and do the windows first start up thing. Then i finally finished and saw that all of my custom features and files were no where to be found! All my applications and games that i downloaded are still in shape, but all of the custom features (like background, WMP playlists, Updates) were all gone. so is there any whay which i can restore my old settings? I need to have all my original settings as soon as i can please .

Thanks

A:I really need help, downloaded SP3...

Hi cloud366, it sounds like you have done a repair install. When you pressed F10, did you choose Last Known Good Configuration from the boot menu?

Also, check in C:\Documents and Settings for a duplicate profile. It could be that your original profile has corrupted and Windows built you a new one.

All those type of "custom features" live in your local profile.

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Answer Match 29.82%

Is there any utility that will tell me after the fact who downloaded anything to me? In my case, it's probably an update of some kind. But it has already happened because I see in Networx > General > Today that sometime this morning about 600 mb was downloaded to my computer. Is there any record of the source of this download in Win7, Firefox or some utility I can use to discover today's download, and to maintain a log in the future?

A:who downloaded to me?

Hello -It may not be unusual for a program to update itself if you are subscribed to it, like many Adobe products that Auto Update -Thank You - Detals of what Networx Can ShowText edited to show link to programs base

4 more replies
Answer Match 29.82%

I took advantage of the student offer of Windows 7 and last night downloaded windows 7. I thought that because my laptop was 64 bit capable I could do a clean install to it from the download, which I now obviously realise was a mistake.

Does anyone know how I can change this download for a 32 bit version?

Thanks

A:Downloaded 64 bit but need 32 bit

Why can't you install 64bit? Have you tried and got an error?

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Answer Match 29.82%

I just purchased a new HP desktop, INtel core 2 Quad processor, 64 bit performance with 8gb of ram, 1 Terrabyte hard drive. It came with Vista home premium 64 bit edition. I had previously purchased Vista Ultimate for a laptop that no longer works. When I downloaded Vista Ultimate I put in the 32 bit instead of the 64.....I am not able to do a restore to go back to the way I purchased it. I am not very computer savvy. Can anyone please help??? Thank you. And what would be the down fall for keeping the 32 bit installed (somone had told me I wouldn't be using the full capicity of the computer) Thanks again.

A:Downloaded 32 bit instead of 64 bit HELP

Originally Posted by cmb1966


I just purchased a new HP desktop, INtel core 2 Quad processor, 64 bit performance with 8gb of ram, 1 Terrabyte hard drive. It came with Vista home premium 64 bit edition. I had previously purchased Vista Ultimate for a laptop that no longer works. When I downloaded Vista Ultimate I put in the 32 bit instead of the 64.....I am not able to do a restore to go back to the way I purchased it. I am not very computer savvy. Can anyone please help??? Thank you. And what would be the down fall for keeping the 32 bit installed (somone had told me I wouldn't be using the full capicity of the computer) Thanks again.



32bit will only see 4gigs of ram and usually only be able to use abt 3.3 its also a bit slower depending on how you use it. when changing from one OS format (32bit) to another (64bit) it has to be a clean install.

Now about restoring you may have a backup there and available but since you are 32 bit and it isnt you cant use it. If you were to reinstall vista 64 it probably be available

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Answer Match 29.82%

hello my coputer is windos vista and the problem is everery time that i try to downloading anything i cant because there is a box that say "you current security setting do not allow this file to be downloaded" plis i really need help michael

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Answer Match 29.82%

system running : windows XP professional with sp3

okay, as the title implies, while surfing the internet a tab appeared in the firefox window that said "Updating..." but never showed/displayed anything. After that, I noticed the windows start/tool bar had changed from the XP theme version to the classic version. Then i noticed that there was no network connectivity. When I tried to look up what was wrong, the properties, rename, and delete options have been disabled from the right-click menu.
I received a message that there was attempt to update registry but whatever was done was restored, then my PC reboot.
what I've done so far:
I tried to boot using the windows xp CD but nothing happens. Windows eventually boots up, but I don't get any options to run repair or anything.
Used CA anti-virus for scan and found nothing (did this again in safe mode and still found nothing)
I did a search to see if I could find what was modified, it shows that all user accounts including a Helpassist?? account have been updated in some form or fashion so i don't know what else to do

I see svchost.exe, services.exe, and system taking up 50% of CPU occasionally but not sure what to make of that.

to get the internet started I tried to turn on some network services but all failed due to 'timeout'

Please let me know any ideas, or how to get started on trying to fix this problem.

thanks,
homero
other pcs are connected to the internet just fine.

A:pop up downloaded something

any ideas? anyone? a starting point?

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Answer Match 29.4%

Apparently the new things on forums are either Rickrolling or shortly commenting "keylogger" when someone posts a link. Atleast thats the case on the WoW forums and GameFAQs.

Well I clicked one of those links because it claimed to be a cool in-game screenshot. So I clicked the link, the whole "Blizzard is not responsible for links not supported by them" came up and I clicked to continue, then as the site was loading, I went back to the WoW forums and read some of the comments and one was a simple "Keylogger" then someone quoted the link and a conversation entailed about how you should not quote keylogger links, etc. After that, I quickly closed the site before it loaded up, it was still a blank white screen, but it was running for a good 10 seconds. Am I completely screwed over or am I just being overcautious?

So I am now afraid to log into WoW, or anything for that matter. I ran a virus scan using HouseCall (the first link that came up when I Google'd "free virus scan") and it ended up freezing my computer. So should I just blow this off? I'm afraid that if I do, I might wake up to the message "Your password has been changed" when I go to log into WoW tomorrow. Please let me know, and if it is something I should worry about, can you tell me of a good, reliable virus scan site that will get the job done quick and not take like 3 days...

And I'm sorry if I'm an idiot and this is completely dumb and its just some forum ... Read more

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Answer Match 29.4%

I recently installed Real Player. Since then, when downloading a .mp3 file in Internet Explorer, once the File Download box pops up, the filename is changed to .mpga format. If I just highlight the download link, the file will be named as .mp3. Also, I uninstalled Real Player, and this doesn't seem to have fixed the problem. Any ideas? I don't want to have to keep renaming or converting files every time I download an mp3.. I'm really looking for a solution to the entire problem so that they'll download as mp3's again. Thanks in advance for all your help!

A:Downloaded mp3 to mpga in IE6

Sounds like, when you installed Real Player you did not select [Custom] and check your file associations. Or did not use the Real Player option to always reset file associations if another program changes it.

Actually, before installing any ADDITIONAL player, you should check what files are associated whit your current player or players, and make sure the file association of the new player are not in conflict.

I always uncheck ANY association conflict in a new player, then change them later to the player I want to be default for the file.

According to a Google hit for MPGA, = Mpeg-1 Layer3 Audio Stream and that links to Winamp. Bet you have Winamp installed and it is over-riding the file association for mpg. You need to disassociate mpg from Winamp.

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Answer Match 29.4%

My son borrowed my laptop and downloaded something like bitlord or bit torrent.  I did all my initial scans, like malwarebytes and run my antivirus, along with CC cleaner to clean up my computer and remove the program, but ive had nothing but problems with it since.  Sometimes it wont start up right or take 10+ minutes to start and sometimes it starts with a funny screen and says some services failed to start.  Web pages take forever to load and cant do anything on my computer anymore.  Can someone please help me with this.
 
 
Copy of DDS:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by SiSSa at 12:34:26 on 2014-03-19
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4044.2472 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\sv... Read more

A:Son downloaded something, now I think im infected with something.

Hello DAC84 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

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Answer Match 29.4%

Please look at my hjt log. I'm hoping you will be able to see what's wrong with my pc.

Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 4:38:46 PM, on 11.24.06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Progr... Read more

A:I think my son downloaded somthing bad!

Run HJT again and put a check in the following:

O2 - BHO: (no name) - {F6788382-65D4-44BB-B375-63E2C38F03C2} - (no file)
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2470c8c2e5b304b...p/RdxIE601.cab
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/p...im/install.cab
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab

Close all applications and browser windows before you click "fix checked".
 

2 more replies
Answer Match 29.4%

Ever since like 3 days ago the laptop computer has been REALLY slow. IE doesn't even open up anyone (just white screen).
It takes 10minutes when I turn on the computer just to be able to click on start.
A lot of error messages asking me to fix this and that keep coming up (and they are not in the form of a pop up) They look like real windows messages.
here is my HTJ log

Thank you for your time.
 

A:I pretty sure something bad got downloaded

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:37:56 PM, on 2/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\QuickTime\qttask.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files... Read more

3 more replies
Answer Match 29.4%

Hi
Downloaded hijack but not sure how to use it. Any help will be appreciated. kcanary
Logfile of HijackThis v1.97.7

Scan saved at 10:25:53 PM, on 3/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\clipsrv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\tlntsvr.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wpabaln.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\America Online 9.0a\aolwbspd.exe
C:\Documents and Settings\Kathy Mikolas\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MsmqI... Read more

A:downloaded hijack - need help

16 more replies
Answer Match 29.4%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 765 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 76308 MB, Free - 45249 MB; E: Total - 381551 MB, Free - 274164 MB;
Motherboard: Dell Computer Corp., 0WC297, , ..CN70821551008X.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated: Yes, On-Demand Scanner: Enabled I cannot play any games such as mass effect 1or2 without nvida wich will not work on my little pc? what do i need to download to enhance my graphics package ed
 

A:downloaded to death.

You can't download anything that will help. That PC will not run Mass Effect 2; it would need a faster processor, which would require a new motherboard, and more RAM, and a better graphics card, which would require a new motherboard and new power supply to meet the requirements. So you actually need a whole new computer, one built/designed for gaming.

System Requirements for ME 2: http://www.game-debate.com/games/index.php?g_id=518&game=Mass Effect 2
 

1 more replies
Answer Match 29.4%

ok I went away for the weekend and my dad downloaded somethin. he deleted it (so he says) but now my spyware and malware scanners wont open, browser is very slow, and internet is only connecting at 36 Mbps usually connects at 54 Mbps I have included a HJT log, the dds.tx, the attach.txt (not posted but attactched) and a kapersky scan log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:35:03 PM, on 4/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20978)Boot mode: NormalRunning processes:H:\WINDOWS\System32\smss.exeH:\WINDOWS\system32\winlogon.exeH:\WINDOWS\system32\services.exeH:\WINDOWS\system32\lsass.exeH:\WINDOWS\system32\svchost.exeH:\WINDOWS\System32\svchost.exeH:\WINDOWS\system32\spoolsv.exeH:\Program Files\Java\jre6\bin\jqs.exeH:\WINDOWS\system32\PnkBstrA.exeH:\WINDOWS\system32\PnkBstrB.exeH:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeH:\WINDOWS\system32\svchost.exeH:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exeH:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exeH:\WINDOWS\Explorer.EXEH:\WINDOWS\system32\wscntfy.exeH:\Program Files\LClock\LClock.exeH:\WIN... Read more

A:Father downloaded something while I was gone.

checkin to see if anyone responded----------------------Hello shadnottus,While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further repl... Read more

16 more replies
Answer Match 29.4%

I was downloading a few applications yesterday and think I may have picked something up. Computer is running very slow and acting up.

Thanks!!!

Logfile of HijackThis v1.99.0
Scan saved at 12:41:19 PM, on 3/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.24.0\gnotify.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTune... Read more

A:Downloaded Something, HJT log included

6 more replies
Answer Match 29.4%

Recently - I've been having a strange problem. when I download a photo or image, or even capture a screen shot and save it to a folder, I cannot see it in that folder. I originally thought i had not hit save properly or not saved a file that I thought I had - but when i tried to re download an image or capture it again and name it the same thing - I got a message saying there was already a file by that name in the folder.

I have tried ensuring all hidden files are shown, and refreshed the window to no avail. but when i restart the computer, I am able to see the files in the folder as the should have been displayed all along. also confusing - when i look in the folder after saving...say if I've saved 12 images into the folder from the net or screen capture, but the folder is only displaying 1 image - it was say the folder only contains one image...

how can i fix this so i do not need to reboot every time i want to see newly created images?

A:Can't See Downloaded Files

Sounds like a view issue on the folder itself, to be honest.

2 more replies
Answer Match 29.4%

I made the stupid mistake of downloading "trial" version of PCMightyMax that I saw referenced in forums. At the end of the download it told me I had 309 problems but it wouldn't "fix" them without ordering it. Which is ok; however, now I'm getting a constant popup telling me about my numerous problems and the "PC ambulance" is parked on my start bar. I hunted an uninstall (Add/Remove programs) and in Windows Explorer Programs file and it didn't have one so I just "deleted" it out of window explorer programs file. But I still have the popup and the ambulance parked on my desktop. Anyone know how to get rid of this? Did the CWS thing and it says my computer is clean. Here is my HJT file:
Logfile of HijackThis v1.97.7
Scan saved at 2:20:28 PM, on 8/31/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SXGDSENU.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\REGPROT\REGPROT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\REALTIME.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVer... Read more

A:Downloaded PCMightMax

As far as the CD-Rom goes.. Try installing a new ASPI layer.. Forceaspi is probably the easiest way to do this.. http://radified.com/ASPI/forceaspi.htm

Check the run statement in you win.ini file in your windows directory for a call to the unwanted program.. I don't see it in your log..
 

1 more replies
Answer Match 29.4%

Last nite something tried downloading to my system. I THOUGHT I denied it permission, but immediately A squared IDE started popping alerts whenever I opened any browsers or Outlook Express. (Since I thought I had denied it access to download, I didnt really pay attention to the warning).

So far nothing has tried accessing the internet (i.e., no Zone Alarm requests) but I do assume something "wrong" is here. Here is my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 5:17:48 AM, on 6/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\WinAlarm\WinAlarm.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\SnoopFreeSvc.exe
C... Read more

A:Help! Something downloaded and Cant find it

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

9 more replies
Answer Match 29.4%

Can I ask a really stupid question?
It's about locating downloaded files. Not the ones where I select save and then select a folder but the ones which don't offer that. For example right now Java is downloading but the files are not going where the existing Java files are (C:/Program Files/Java).
My question: how can I find out where files have downloaded to?

A:Where is that downloaded file?

If you know the name of the file, even partial name. You can do a Search. If you only know the extension, for Java it is .jar or .idx, you can search using a wild card (search: *.jar) Java files are stored under C:\Documents and Settings\yourprofilename under .java, .javaws or jpl_cahce folders. Be sure you are showing Hidden Files and Folders.

4 more replies
Answer Match 29.4%

HI,I've got malware problems, I'm tired of paying mac bleepty, and heard about AVG.I downloaded DDS, but can't seem to down load GMR. I have vista home premium 32 bit running on a 64 bit computer, mainly because some of my old programs wouldn't run on vista ultimate 64 bit software. I've attached the two files requested.PaulActually, I have to add that Gmer downloaded but is trying to extract and doesn't seem to be able to. I tried getting task manager up to shut it down and try again but task manager gives a file error...I'm tempted to reboot and try running gmer again.PaulEDIT: Posts merged ~BPHi,I was finally able to run gmer in safe mode, and have attached the log file. Hopefully you guys aren't too busy. For the most part, right now I think I have a malware problem, where a program comes up and tells me I have worms, or identity theft and to purchase their software to fix the problem. Thanks in advance for your help.PaulEDIT: Posts merged ~BP

A:DDS downloaded but not GMER

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies
Answer Match 29.4%

We have upgraded Internet explorer to version 11. now we are not able to download pdf files from our internal web application. Error message :
****.pdf couldn't be downloaded. There is not issue while we try from IE 8.

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Answer Match 29.4%

Okay, I did a dumb thing. I actually wanted to transfer my Carbonite account to a new computer. It is a laptop with a 40 Gig of HD. I realized (perhaps too late) that I selected "Reinstall" instead of Transfer My Account" and that my Carbonite files were larger than the laptop could handle. Well I stopped the downloading of files when the computer said that it had no more room. Later the computer screen went black (actually light gray) and the lights were lit up showing that it was reading or trying to read the files it had. It never completed it's boot up.

I tried to go in and reboot it into a Safe mode, but it won't let me. Says it can't go into the Safe Mode.

So, is there ANY way to save my hide and get this back?
 

A:Downloaded too much... now won't boot.

I don't have an answer for you (yet) but I did go ahead and mark it unsolved for you.
 

3 more replies
Answer Match 29.4%

I noticed weird things on pages I visit frequently.
I belong to several groups with messege boards.
Now when I go to post a messege, the box is micro mini
and I can't see what I am typing there!
How can I change this?
I tried the Compatibility View Setting and this didn't
fix anything.
Maybe I need to go back to the older IE version....
Thank you for any help!
Madonna
I took a print screen of the way the webpage looks.
If this picture doesn't show up, here's the link:
http://i28.photobucket.com/albums/c212/cleardayz/IE8.jpg
 

A:OK so I just downloaded and installed IE8 BUT

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Answer Match 29.4%

Hello. Thank you for offering this forum of help! I have run Malwarebytes, Spybot, spyware doc, and Auslogics.

Downloaded new IE 9 yesterday. Click on IE 9 icon but IE 9 does not start. I read that one problem may be registry, missing files from older IE, or spyware, so saw using Hijack This as a possible option. I notice right at the start it states "MSIE: Unable to get Internet Explorer version!"

Thank you for any suggestions you can offer. I really appreciate your knowledge because I'd love to use IE 9.

Here is my log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:40:51 PM, on 3/19/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Microsoft Office\OFFICE12\GrooveMonitor.exe
C:\Users\xxx\AppData\Local\Starfield\wben.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Windows\system32... Read more

A:IE 9 Downloaded, Not Opening

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. Please take note: If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic and do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the '... Read more

3 more replies
Answer Match 29.4%

I downloaded two viruses today. 1) VBS/Psyme and; 2) JS/IEStart.gen.d. Both were detected by McAfee but when I went to delete them, I got a message back saying that they could not be deleted. I am basically a computer novice - I need help and guidance to figure out what to do next. Can someone please give me assistance?
 

A:Two Viruses that I downloaded

15 more replies
Answer Match 29.4%

i clicked this link and it was a program i accepted it because i thought it was something else

Can someone help please?!
 

A:I downloaded a virus on MSN help!!!

9 more replies
Answer Match 29.4%

Hi everyone. I was wondering if someone could help me. I have had this little box on the bottom left of my computer when I first start it. It says c:\windows\odbc.hta. I think it is making my explorer crash because after about 15 minutes on the internet, I recieve a message that explorer has performed an illegal opperation and will be shut down. I end up having to restart my computer. I have run adware and spybot but they have been unable to locate it or remove it. I have also searched multiple virus webpages and didnt find anything as well. Can someone please help me and tell me how to remove this annoying thing! Thank you
Victoria
 

A:I think that I downloaded a virus, please help me!

Please do this:

First create a permanent folder somewhere like in My Documents and name it Hijack This.

Now Click here to download Hijack This. Download it and click "Save". Save it to the Hijack This folder you just created.

Click on Hijackthis.exe to launch the peogram.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.
 

3 more replies
Answer Match 29.4%

I know you are saying he made an error ..... I've seen that dialogue box 1000 times the last 3 months and I know what I clicked on. I don't like Win 8.5 and I'll never trust those people again. I became so angry trying to stop that I damaged the computer (the plastic crap they refer to as a case has no decent access .... it's your computer and access should be easy).
The display is fine but is now upside down ..... does anyone have a fix for this ? 2) How do I get this unwanted crap off my computer (it took me over 4 months to get my event record even close to not looking like a Christmas tree with no help from MS or HP .... I don't want to go thru that BS again ) and restore it back to Win 8.5 ??
Thanks ....

A:Win 10 Downloaded w/o Permission

Hello,

It sounds like you didn't uncheck the optional "Upgrade to Windows 10" update before manually selecting to install available updates.

You can use the method in the tutorial below to go back to the previous Windows.

Windows 10 - Go Back to Previous Windows - Windows 10 Forums

Once you are back to Windows 8.1, you can use the tutorials below to disable the "Upgrade to Windows 10" update and GWX icon.

Upgrade to Windows 10 Update - Enable or Disable in Windows 7 or 8.1 - Windows 10 Forums

Get Windows 10 Icon - Remove from Taskbar in Windows 7 and 8.1 - Windows 10 Forums

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Answer Match 29.4%

I want to use windows 7 which is already dowloaded on a pc (with product key) to use for my Macbook Pro, but it says this when on the Microsoft website "ErrorThe product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options." ? Can anyone help please?

A:Using already downloaded Windows 7(currently on a PC) to use...

Hi: What you want to do would violate the Microsoft Windows licensing terms, so no one here will be able to help you with that. The product key you entered is an OEM product key.  You need a full retail version of a windows product key in order to download the Windows 7 software. OEM versions of Windows cannot be transferred or used on another PC. Please see the Microsoft OEM licencing terms regarding use of Windows OEM software. http://www.microsoft.com/oem/en/licensing/sblicensing/Pages/licensing_faq.aspx#fbid=q7CEbN2yHpJ Q. Can my customers transfer or sell their OEM software licenses? A. After an OEM software license has been installed on a PC, the license may not be installed on or transferred to another PC. However, the entire PC may be transferred to another end user along with the software license rights. When transferring the PC to the new end user, the software media, manuals (if applicable), and Certificate of Authenticity label must be included. It is also advisable to include the original purchase invoice or receipt. The original end user cannot keep any copies of the software. PC manufacturers do not provide OEM Windows software for download. You would have to purchase a set of W7 recovery disks for the PC that has W7 on it, and they will only work on that PC.

1 more replies
Answer Match 29.4%

I have Media Player 11. When I decided to put my new system up here in my bedroom, is there any way to backup the DMR to my new system. I've done some searching but haven't been able to find anything.

Patrick

A:Downloaded Music

I'm guessing this is just the wrong question to ask?

Thank You
Patrick

1 more replies
Answer Match 29.4%

Okay, somebody please correct me if I'm wrong. My main goal is I want to burn avi files onto blank DVDs files I have on my computer. If I'm not mistaken, based on all the information I've read from lots of people on this site, I assume the following is correct, but if not, somebody with experience in this subject please help!
1. i have a downloaded .avi movie from the internet around 700,000Kb or so
2. I'm thinking that I'm supposed to use VirtualDub to capture and make a file of JUST the audio from the file and make it a .WAV
3. Then I use TMPGEnc to convert ONLY the video of the original downloaded file to mpeg-2.
4. Now I'm confused. Somehow or another I guess I'm supposed to fuse the two separate files together and "shrink" the newly created mpeg-2 file. And since the complete file is going to be really big, do I have to "compress" it somehow so it will fit onto the standard DVD+R? And can I do all this with Ulead Movie Factory 2E? That's the program that came with my DVD burner.
5. If I'm leaving something out PLEASE tell me, folks! You all have helped me every time in the past, and I am really grateful for that.
 

A:downloaded avi-->mpeg-2-->DVD+R

Originally posted by NYCaztecDC:
Okay, somebody please correct me if I'm wrong. My main goal is I want to burn avi files onto blank DVDs files I have on my computer. If I'm not mistaken, based on all the information I've read from lots of people on this site, I assume the following is correct, but if not, somebody with experience in this subject please help!
1. i have a downloaded .avi movie from the internet around 700,000Kb or so
2. I'm thinking that I'm supposed to use VirtualDub to capture and make a file of JUST the audio from the file and make it a .WAV
3. Then I use TMPGEnc to convert ONLY the video of the original downloaded file to mpeg-2.
4. Now I'm confused. Somehow or another I guess I'm supposed to fuse the two separate files together and "shrink" the newly created mpeg-2 file. And since the complete file is going to be really big, do I have to "compress" it somehow so it will fit onto the standard DVD+R? And can I do all this with Ulead Movie Factory 2E? That's the program that came with my DVD burner.
5. If I'm leaving something out PLEASE tell me, folks! You all have helped me every time in the past, and I am really grateful for that. Click to expand...


"Minimum wage is just another way of saying, 'If I could pay you less, I would!' "Click to expand...
 

1 more replies
Answer Match 29.4%

I have this annoying little thing down on the taskbar that keeps spamming this message.

-------------------------------------------------------------------------------------------------------
Systam Alert: [email protected]
Type: Spyware/Trojan
Vulnerable: Windows 95/98/ME/NT/2003/Windows XP
Description: Spyware program that sends confidential information to a remote attacker
Protection: Click this balloon to download official security software.
-------------------------------------------------------------------------------------------------------

Now, I have Windows Vista, but its obviously still being affected. I keep getting pop-ups for fake spyware-removal programs, and it's so obvious they're fake that it's not even funny. It also changes my homepage to http://iexplorerpage.com/. I didn't "click this balloon to download official security software" because I'm too smart for that old gag (Although not smart enough to avoid getting this virus in the first place). So first thing that comes to my mind is "Search for it on google". I found another topic on this site which said to get HijackThis and post what the log says. So here it is.

Logfile of HijackThis v1.99.1
Scan saved at 9:14:52 AM, on 5/28/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
... Read more

A:I Downloaded A Virus.

Bump... I really need help >.<
 

2 more replies
Answer Match 29.4%

Hello,
 
Inadvertent download of Privitze VPN.  No problems detected.  Window pops up at Windows start-up saying "Privitize cannot update."
 
Here is dds.txt:
 
DDS (Ver_2012-11-20.01) - NTFS_x86  
Internet Explorer: 9.0.8112.16457  BrowserJavaVersion: 1.6.0_22
Run by user at 0:06:37 on 2013-02-15
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.1912.1346 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Outdated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Intel\AMT\LMS.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\pg_ctl.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\postgres.exe
C:\Windows\system32\conhost.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\postgres.exe
C:\Windows\system32\taskhost.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\postgres.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\postgres.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\postgres.exe
D:\Testing\ACSELE~1\MASTER~1\DATABA~1\bin\postgres.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Fil... Read more

A:Privitize VPN downloaded

Hello krone1 and Welcome to The Forums!!Around here they call me Gringo and I'll be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at ... Read more

18 more replies
Answer Match 29.4%

Hi,I downloaded Privitize Vpn a couple of days ago not realizing what it was. I tried uninstalling it but now my computer's acting really slow and there are ad links on my web page text trying to take me to random places. I'm pasting and attaching the DDS logs. Any help would be greatly appreciated.-JCDDS LOGDDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16453Run by jorgecruz at 18:05:07 on 2013-02-01Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.3941.1971 [GMT -5:00].AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Outdated* {16C7C823-5972-5907-58FA-0004E2F9422F}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}.============== Running Processes ===============.C:\windows\system32\svchost.exe -k DcomLaunchC:\windows\system32\svchost.exe -k RPCSSC:\windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\windows\system32\dwm.exeC:\windows\system32\svchost.exe -k netsvcsC:\windows\system32\svchost.exe -k LocalServiceC:\windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\windows\system32\svchost.exe -k NetworkServiceC:\windows\System32\s... Read more

A:Downloaded Privitize VPN

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

12 more replies
Answer Match 29.4%

I mistakenly downloaded something that I think is "privitize vpn" that keeps showing up when I try to search, and there are weird adds on sites that didn't have ads before. I tried to uninstall the program but I'm stilling having those issues.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16450 BrowserJavaVersion: 1.6.0_32
Run by linda at 16:27:04 on 2013-01-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2086 [GMT -8:00]
.
AV: Panda Internet Security 2011 *Enabled/Updated* {86971480-9989-6750-B122-681A86518D59}
SP: Panda Internet Security 2011 *Enabled/Updated* {3DF6F564-BFB3-68DE-8B92-5368FDD6C7E4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Panda Personal Firewall 2011 *Enabled* {BEAC95A5-D3E6-6608-9A7D-C12F7882CA22}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Panda Security\Panda Internet Security 2011\PskSvc.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\PROGRAM FILES (X86)\PANDA SECURITY\PANDA INTERNET SECURITY 2011\WebProxy.exe
C:\windows\system32\... Read more

A:seem to have downloaded "privitize vpn"

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

7 more replies
Answer Match 29.4%

Hi,

My son downloaded a malware software presented as a virus removal. It infected the computer and ask us to buy the software so it can be removed.

I cannot install anything because it reboots explorer on an ongoing basis. Tried to run AVG but it's very very very slow...for some reason it allowed me to open it!

Please help! No computer geek..

Dryheat4u
 

A:Malware Downloaded

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

1 more replies
Answer Match 29.4%

now itunes is dead.
i can't install the new firefox i downloaded.
it's sitting right there but it WON'T OPEN
my .exe file extension went poof.
i added it again. It disappeared again.
so did .lnk

my cursor disappears on me every ten seconds as I type,
as if the window I'm not typing on needs refreshing.

i'm running gmer [the gmer window pops up to tell me] now...[popped up again]
[and again]

it's like the bird flu has hit my Sony.

HIJACK THIS

Logfile of HijackThis v1.99.1
Scan saved at 12:49:29 AM, on 4/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\svchost.exe
C:\Program Files\QuickBooks Online Backup\CBSysTray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\QuickBooks Online Backup\AgentSrv.EXE
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\svcho... Read more

A:it all started when I downloaded IE7...

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Answer Match 29.4%

I have a desktop PC with WinXP SP2.

Recently, I downloaded IE7 successfully, but when I did a restart, the PC will boot, display the users, and when I select any one of them, all I see is the blank wallpaper. When I try to boot in Safe Mode, the same initial steps occur, but when I select any user, I get a black screen, with WinXp SP2 displayed around the perimeter like a frame. Help!

A:downloaded IE7 and PC sticks

Have I posted to the correct forum?

1 more replies
Answer Match 29.4%

Hi ,I downloaded a movie and can't seem to get it to work on quick time player. Can anyone tell me the best utlity to watch a movie on.

Thanks
 

A:downloaded movies(what is the best...

7 more replies
Answer Match 29.4%

I'm tearing my hair out!

It's an intermittent problem and I have not yet seen a pattern.

I can work for 30 mins with no problem then phhht, the only way out is to hit the restart button on the case. Sometimes it's only minutes and then phhht.
All unsaved info is lost.

As an example I was replying to a post in this forum and it froze 4 times in the process.

After I have hit the restart button, most times it reboots normally but sometimes it says windows was unable to open and offers the safe mode.

There must be a conflict of some sort, has any body else had this problem?

Help me please before I lose the will to live!!!!

TGHC

A:Downloaded SP2 now PC is freezing

check it in safe mode
check the event log and see what is listed as a problem,you probably have some software that needs updating,have a check through this list ms put out
http://support.microsoft.com/default...t=windowsxpsp2

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Answer Match 29.4%

Hello, I have an HP laptop running Vista Home Premium 64-bit. It's actually been relatively fine for me until the last few days. I was having some problems editing video files and couldn't figure out why, so I updated to service pack 2. Around the same time, although I honestly cannot be sure that it was because of the update, none of my downloads will work. I believe it happened once or twice before I updated my sp but now I can't download ANYTHING. It's bizarre. The entire file will download and the file will show download progress just like normal. But, once complete the file shows up as 0 kb and doesn't open. I've tried using firefox 3.5.3 and IE 8...both do the same thing. I have also checked my permissions and made sure that I am allowed access to all of the folders that the documents are saved in. Nothing seems to help.

I really don't want to have to format/reinstall windows since I have quite a bit of stuff I would need to backup. Any help would be EXTREMELY appreciated. Thanks.

A:Downloaded Files are 0 KB...Need help

What antivirus are you running?

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Answer Match 29.4%

i have norton antivirus 2007 and i do the scan and everything gets fix except for the downloader misleadapp, i went thru the removal process about 3 times and nothing happens to it

what do i do??

thank you
david
 

A:downloaded misleadapp help!!! please!!

13 more replies
Answer Match 29.4%

I downloaded Accelerator software and problems ensued. I removed the program, deleted files from Cache, did a Norton and a Spybot scan, thought it was going to go away. Didn't. I have since downloaded Prevx software, Ad-Aware SE, Hijack This and run these. Still problems. I get the c/documents and settings message and the about:blank message and the Prevx intercepts a ton of attempts from something called Terrabyte. Maybe I'm not doing the software right. Attached is my log of the Ad-aware scan. Please help:

Logfile of HijackThis v1.98.2
Scan saved at 6:26:18 AM, on 9/22/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\PREVX\Prevx Home\PXAgent.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\S3tray2.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\WINDOWS\System32\IEHost.exe
C:\PROGRA~1\INTERN~2\inetmgr.exe
C:\WINDOWS\system32\pcs\pcsvc.exe
C:\Program Files\Messenger\msmsgs... Read more

A:Downloaded a problem

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Answer Match 29.4%

I just downgraded from Vista SP2 to Vista SP1 and by doing so, have somehow screwed up my downloads in both Firefox and IE8. Whenever I download in either one, the download results in a file that is 0 kb.

The strange thing is, Google Chrome somehow wasn't affected by this downgrade (if that's what caused this) and I can download files fine in that browser.

Can someone tell me what's going on here and how to fix this in IE8 and FF 3.5? I've already tried reinstalling FF and it didn't help at all.

A:Downloaded Files Are 0 KB

Why did you downgrade form SP2 to SP1? Try reinstalling SP2.

2 more replies
Answer Match 29.4%

I know you are saying he made an error ..... I've seen that dialogue box 1000 times the last 3 months and I know what I clicked on. I don't like Win 8.5 and I'll never trust those people again. I became so angry trying to stop that I damaged the computer (the plastic crap they refer to as a case has no decent access .... it's your computer and access should be easy).
The display is fine but is now upside down ..... does anyone have a fix for this ? 2) How do I get this unwanted crap off my computer (it took me over 4 months to get my event record even close to not looking like a Christmas tree with no help from MS or HP .... I don't want to go thru that BS again ) and restore it back to Win 8.5 ??
Thanks ....

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Answer Match 29.4%

Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Can anyone please help, my computers basically useless right now

Thanks
Nemo

A:No downloaded set-up file will run :(

  
Quote: Originally Posted by Nemo01


Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Can anyone please help, my computers basically useless right now

Thanks
Nemo



Hi and welcome

I suspect you have a DEP problem. Can you go into event viewer by typing event viewer in search. Go to the windows logs>application tab. Look for errors involving app crash, app hang, and anything containing the name of one of the failed files (like itunes or whatever) There will be a ton of them. errors have red in the left hand column. when you find things that you think fit not the event ID and source. DEP problem typicall reflect themselves in event ID 1000 source 100. let us k... Read more

3 more replies
Answer Match 29.4%

whenever i download anything from the internet and when i open it .it says me to accept.i accept.then a shield like symbol appears on the task bar and when i click it its gone.plz help

A:cant open anything that is downloaded

Koushal,

I'm afraid that isn't very clear which is probably why you did not receive an answer. But it sounds like one of two things is possibly happening... either the file you have downloaded and are trying to open is being blocked by your anti-virus, or by your firewall. Or if by "open" you mean you are trying to install it, it could be you don't have admin rights to install, so it's a Windows UAC 'shield' you see.

To increase your chances of getting help, I would suggest taking a screenshot of the 'shield' if it sticks long enough, or of the msg you see right before the shield appears.

1 more replies
Answer Match 29.4%

I downloaded a virus about a month and 1/2 ago. As soon as I opened the program I got a bsod " irqL_not_not_less_then_or_equal_to" then my laptop turned off. I tried to reformat before I tried to get rid of the virus. It did not work I had to restore using system Image. Obvious now that was the wrong thing to do. Well It got rid of the bsod's, but now I cannot run any kind of bootdisk because it will turn off about the middle of whatever I'm running. I've tried reformatting with win7 bootdisk, spotmau's bootdisk "Partition wipe, disk wipe", killdisk, hitachi disk fitness test disk. I've also ran scanners ; AVG anti-virus, Avira antivirus(which was what I was running and also scanned the program before opening it with avira.), Gmer, Sophos anti-rootkit, kaspersky anti virus scanner, mbr check, tdss killer, etc..... hah....just about everything I could download... And found nothing. So I've still got something screwing me up but none of these programs can find it... Possibly buried it after trying to format and using sytem image. Since it wont let me do anything with the boot disks is that in Would it be coming from MBR? Any help is very appriciated.

A:Downloaded virus, and I've tried everything to get rid of it.

Hi,

That does sound MBR related. You need to try and scan prior to Windows loadup. To do that please follow these steps:

1. Download and burn the F-Secure ISO file to a CD using something like IMGBURN.
2. Turn on your PC, then enter the BIOS before it has a chance to load the Windows OS.
3. In the BIOS, make sure the CD/DVD drive is first in the boot sequence.
4. Insert the F-Secure bootable CD into the CD/DVD drive, and boot the PC.

The PC will now boot using Linux. F-Secure will then update its anti-malware database (ensure you leave your ethernet cable plugged into your router/modem). Follow the prompts to do a scan of your system - it may take quite some time.

Make a note of the malware that it finds, and post the names here as we may need to do some additional work depending on what it finds.

Note that if some critical system files are infected, F-Secure deletes them, and your system may not be bootable. In this case, you will need to do a clean Windows install, preferable after a secure wipe of the hard disk. Make sure any critical data is backed before scanning.

Regards,
Golden

9 more replies
Answer Match 29.4%

Im fairly sure I have a virus on my laptop. Internet explorer won't load at all but Firefox will. Firefox acts normally until I try to go to a web page that has anything to do with virus software or virus removal, hence having to type this from my iPhone as it won't even let me access this site. As I say, any other sites load as usual. Any ideas?

A:Downloaded Virus

Hello, I moved this to Am I Infected Windows NT/2000/2003/2008Can you do these next?Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Run RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill as the malware prog... Read more

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Answer Match 29.4%

i would like to know if there is a way to have or make downloaded programs/files that are burned to Cds, useable or playable on a DVD player? I recognize that there is a mpeg or codec variable that may apply but i would nonetheless like to find the way to go about solving this dilemma. As a further query, are there DVD players on the market that can perform the above function?
 

A:R downloaded CDs DVD useable

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Answer Match 29.4%

i downloaded flashget but how do i use it plz help !!!
 

A:i downloaded flashget but how do i use it plz help !!!

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.
 

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Answer Match 29.4%

Hi!
 
I`ve downloaded and registered program but can`t find it anywhere on computer
need help

A:downloaded program

What's the program?

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Answer Match 29.4%

Should I keep all these programs intalled??
 
 
FRST64
 
FSS
 
MINI TOLL BOX
 
SECURITY CHECK
 
SFCFIX
 
ASHAMPOO
 
AUSLOGICS
 
CCLEANER
 
Nir softshelle x View
 
Speccy
 
Revo uninstaller
 
 
TWEAKING.COM
 
 
 
WISH SOMEONE COULD HELP ME OUT!!!

A:About downloaded programs!!

Were you having help at the Malware Removal Forum. If you are finished you can remove
 
FRST64
 
FSS
 
MINI TOLL BOX
 
SECURITY CHECK
 
SFCFIX
 
TWEAKING.COM   (if this is the Repair all in one Program)
 
Nir softshelle x View
 
Speccy
 
 
You can remove some of the programs with Delfix but only check the box "Remove Disinfection Tools" What it does not remove, you can delete manually.
 
What is the Auslogics program called?
 
What is the Ashampoo program called?
 
Is Revo Uninstaller the Free version or a trial version of Pro?

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