Tech Problem Aggregator

Dell Latitude D620

Q: Dell Latitude D620

I've just started having problems of my Dell powering off whenever I hold the bottol right hand by the battery. The sceen goes off, but the loghts remain on, but cannot get the screen to come back on, unless I switch off power on the computer switch by holding it in for a couple of seconds. Please help

A: Dell Latitude D620

Did you check Power Options in Control Panel to verify that pressing the power button actually shuts the computer off and doesn't put it in Stand By or Hibernation?

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Answer Match 89.46%

I have a Dell Latitude D620 that won't bootup. When I press the power button the keyboard status light come on but the uppercase and scrollock blink for a while then shut off. It never tries to boot. Can anyone tell me if they have seen this problem? Is my laptop fixable or worth fixing? Thanks in advance for any help.

A:Dell Latitude D620

This looks like power supply failure. Try it without the battery in case this has a short - it should run without it.
It is fixable but needs a skilled workshop technician.

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Answer Match 89.46%

My Dell Latitude D620 latop has had problems with the touchpad/blue nobby (not sure what they call that). The click buttons don't work either. I used to be able to just restart my laptop, but the problem seems to continue.

I had this problem at one point, and I reformatted with success. But it just started again.

The only settings I have changed were the settings for power (turning off monitor/hdd etc). I have tried installing fresh drivers from dell, old drivers, enabling/disabling the touchpad in the BIOS, and I've given up and now just using a USB wireless mouse.

When I put in the little Dell Resource CD, it doesn't even say that I have the hardware. Also, when I navigate to the Device Manager, there isn't a 'Mice and other pointing devices' tree. Finally, when I startup the laptop, go to Control Panel>Mouse>Hardware, it shows all the information as blank.

Any ideas? I would appreciate it.

A:Dell Latitude D620

Look for HID (Human Interface Device) And it may be listed under Synaptics Touch Pad or something like that.

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Answer Match 89.46%

hi i have a dell latitude D620 and it has a novell client password and wont let me log in it asks for a username and password how can i fix this problem i need help please

A:dell latitude D620

read the FAQs please:

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Answer Match 89.46%

OK my brother has xp pro on his dell latitude d620 and it runs like crap I have a disc of xp pro from the store but its not the one that came with it can I just use majical jelly bean finder to get the product key and just install windows and worry about drivers after I have windows installed or do I need to put drivers on a cd now and can I use a flash drive

A:dell latitude d620

No. Only a version from Dell will work with his product key. And the one found by Jelly Bean is the wrong one - it is used on all Dell machines of that model and won't reinstall from the Dell disk. You need to use the number on the sticker on the machine. If his recovery partition is still there, restore using that.

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Answer Match 89.46%

I have a Dell D620 with a locked bios password, it wouldnt let me change the boot order or adjust any of the bios settings. So I made the DST floppy, ran via a usb floppy drive, had sucess. It erased the password and servicetag. My question is do I need to put the srevice tag and express service code back in, or should I leave it blank?

A:Dell Latitude D620

I would put them back in. That is in case you have service done on it.

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Answer Match 89.46%

i ha ve an dell latitude d620 but i can recover the bios password
the service tag is GLFYQ2J
any one help me plz

A:dell latitude d620

take a look at this thread and see if it helps

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Answer Match 88.2%

Does not beep on boot up But, it only beeps when there is an error such as you hit enter instead of select, or a program is closing notification. We have disabled sound but still get it. Is this heat related?

A:Dell latitude D620 beeps

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Answer Match 88.2%

The computer appears to start normally but when the screen comes up it doesnt have anything but my desktop background and my mouse. There is no start button or taskbar and I can not access alt/control/delete.

A:No task Bar Dell Latitude D620

Hi and welcome.
Have you tried safe mode - tap F8 as the Pc starts up?
If you can access safe mode - click the Start button>run>type.

Click on Launch System Restore.
Restore to a date prior to your problem.

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Answer Match 88.2%

My parents have a Dell Latitude D620 and it's about 5 or 6 years old. We use Windows XP on it. The other day my younger brother downloaded a Lego Software that turned out to be some sort of virus. So I disinstalled the Lego software for control panel hoping it would solve the problem. But my mother has McAfee and she tried to install AVG and it said she had to unistall the McAfee but she needs the password from her administrator first.

Right now the computer will work, but after you've been on the internet for about five minutes or gone to about 3 or 4 different pages it will stop working.
Is there a way we can fix this problem without downloading AVG (and how?) or do we have to wait for the administrator's password to come in?


A:Dell Latitude D620 Problem.

i would suspect your machine is infected i would post here
and do these first steps before posting.

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Answer Match 88.2%

I'm here to bother you guys about a laptop I've got it's a dell latitude d620. I've been through 2 lcds and 3 ribbons nothing seems to help. the computer boots just fine the problem is with the screen the computer starts but there is a... I dont wanna call it lines but i think its what they are, you can only tell the difference in small areas like the outline of the mouse, or the letters in the menu, overall it looks like it has a bad resolution. but i know that's not it. I've run w7 and multiple linux distros to make sure it isn't it. The bios as updated and I'm sure is not a driver issue it also happens when I'm in the boos menu. I have a dell d630 so every time I've gotten a bad lcd I cross check it with the 630 and so far i've gotten 3 bad lcds from people on ebay. Not to my surprised I've gotten my money back and now the guy even offered to test one and ship me one that works. I received it, but I'm still experiencing the same problem. I've tried 3 different lcd ribbons and nothing what should i do next? I've tried the image in an external monitor and it's just fine. the only problem is with an lcd. I almost feel like the laptop is killing lcds. Thank you for your time

A:Dell latitude d620 killing lcd?

It probably is the GPU showing the death symptoms. Have you tried plugging your laptop through a monitor?

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Answer Match 88.2%

please let me know password for Dell D620 Service Tag is JWY63B1. Thanks

A:Dell Latitude D620 password

welcome to the board

please first read and try the search function!

you may also have a look here:

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Answer Match 88.2%

Hi all, great forum you have here...
I have an old(ish) Dell Latitude D620 and I'd like to upgrade the CPU.  The specs are as follows:

Intel Core 2 Duo T5500 (1.66GHz) CPU
2GB DDR2-800 RAM
60GB OCZ Vertex 2 SSD
Windows 7 Professional

Am I correct in thinking I can upgrade to any 667Mhz-FSB processor?  SO what would be the fastest processor I can fit (I'm thinking Core 2 Duo 7400 or 7600)?
Looking at the compatible products for the Intel 845GM chipset ( they do, but I thought I'd better check here first before buying.  Would the change from 2MB L2 cache to 4MB affect anything?
Many thanks!

A:Dell Latitude D620 CPU upgrade...

Either of those will work -- just don't pay an excessive amount for one, since the speed boost will be incremental - not dramatic.

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Answer Match 88.2%

Hello i have a dell and i recently installed vista onto it and when i try to install any of the sound drivers from dell none would install at all, they say like it doesnt suport this software or something like that, do any of you guys have a idea? thanks

A:Dell Latitude D620 no sound

If you can't find Vista audio drivers on the Dell Support site, you may be out of luck and you will have to revert to XP. Check on the Dell site for tips and info for upgrading to Vista. You should have checked this before going to Vista in the first place

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I just installed Win7 on my Dell Latitude D620 Laptop. Now some of the functions (scrolling mainly) are not working. I have been unable to find where I can change the settings. In addition, when I click on the screen and, for instance, begin to type, the cursor will randomly move to where the pointer is. As you can imagine, this is very frustrating. Your help is most appreciated.

Thank you,


A:Dell Latitude D620 Touchpad

There's a driver for the touchpads... make sure it's not disabled from startup under msconfig.

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Answer Match 87.36%

All hi.
please help me.
Makeell Latitude D620
Tecnical problems existent ...!
Dell Latitude D620 bios password
#7HHYF2J-595B grey screen numbers of this wat keys please to write ?
Thank you friends...

A:Dell Latitude D620 bios password?

All hi.
please help me.
Makeell Latitude D620
Tecnical problems existent ...!
Dell Latitude D620 bios password
#7HHYF2J-595B grey screen numbers of this wat keys please to write ?
Thank you friends...

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Answer Match 87.36%

working away, the laptop freezes, I wait a while, nothing so have to hard shut off. Now it won't fire up at all, no fan, ziltch. Was working fine. It feels like it is physically or s/w lock some how. Any ideas welcome.

A:Dell Latitude D620 crashed & won't boot

Is it running windows XP Pro?

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Answer Match 87.36%

Sorry guys,
I cant find anyplace else to post this, last Sunday my Latitude D 620 started right clickeing by itself all the time, I replaced the "Palm Rest" which includes the touch pad and buttons and it still is doing it.
I tried a hard drive that was working perfectly that I removed two months ago because I wanted a bigger one and it does the same thing , so it cant be a viris or malware.
Has anyone ever seen this before?

A:Dell Latitude D620: Right click keeps clicking

The palm rest or keyboard data (flat ribbon small cable) is not pushed in all the way
I usually use tweazers (or tiny electronic pliers) and hold and push it in, then lock in the side clamps

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Answer Match 87.36%

Hello, good folks,

I have a Dell Latitude D620 laptop that I notice freezes up when it gets really hot. Tonight I held it in front of my window air conditioner unit to cool it down and suddenly it worked like a charm. So I wonder if anyone's got any suggestions as to what to do about this. I've seen these laptop desks at stores like Target that have fans in them and I was wondering if they are worth looking into. Do they work? Does anybody have one and have a critique of it, good or bad?

I'm not so sure that the CPU fan is working if I have to hold the computer up to the window AC unit to cool it down enough to get it to work. There's got to be a better way to keep this thing running at optimal temperatures so that it doesn't keep freezing up on me.

I'm all ears for suggestions here. Thanks, folks, you all are most sincerely appreciated!


A:My Dell Latitude D620 laptop gets hot and freezes up

My first guess would be theres a problem with the fan and its going to need replaced.obviously its not supposed to get that hot where you have to put it near an a/c to cool it would be easier and cheaper just to replace the fan then get a desk with a fan.

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Answer Match 87.36%

Hi hope someone can help out.
I own a Dell Latitude D620 service tag 2B9PN2J.
I recently had to format the hard drive and so along went all my device drivers,
i have been able to download all but sound drivers.
even from the Dell Drivers and Downloads site the following sound driver R171789 available
for my laptop does not work where else can i download a sound driver that works or which
other generic sound driver can work with my Dell...please help

A:Dell Latitude D620 sound drivers

The drivers should be on the Dell site. What operating system are you running? You may be able to get your sound back by running Windows Update

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Answer Match 87.36%

Hello !
I got some troubles with my Dell Latitude D620. WLAN and LAN never worked on this laptop. It's kinda old, about 4-5 years old. It runs Windows XP Professional and I can't connect to my router. My company IT department gave me this laptop with some kind of special software for connecting to Wi-Fi (some Intel program; not driver). All my drivers are installed.
Windows does not recognize any Wi-Fi network. The program detects networks, but it won't let me introduce the passwords. I wrote the password in Notepad and copy-pasted it but it didn't wanted to connect.
Please help me, tell me which drivers should I install or what should I do.
Sorry for bad english.

A:Dell Latitude D620 Internet problems

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Answer Match 87.36%

My Dell Latitude D620 laptop decided to blue screen on me while I was doing some work in Excel. However when I reboot it makes it to the Black screen showing Windows XP loading and I get the following blue screen:


Technical Information:

***STOP: 0X000000ED (0X86B83E30, 0X0000006, 0X00000000, 0X00000000)

I try booting into safe mode and all other configurations and get this same message.


I Google the issue and see I probably just need to the chkdsk /r thing. I change the boot order to my CD in setup and put in my Windows XP cd. I click to boot from cd and it begins to enter Windows setup.

Windows setup takes about a minute to go through all of the files it normally loads. However, as soon as it gets to "Setup is Starting Windows" I get a new blue screen that has the following information on it:

Technical Information:

*** STOP: 0X0000007E (0XC0000005, 0XF76130BF, 0XF7A5F208, 0XF7A5EF08)

*** pci.sys - Address F76130BF base at F760C000, DateStamp 3b7d855c


So I can't get into the repair function which means I can't do anything at this point. Anybody have any suggestions?

Thanks in advance!

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Answer Match 87.36%

My parents have a Dell Latitude D620 and it's about 5 or 6 years old. We use Windows XP on it. The other day my younger brother downloaded a Lego Software that turned out to be some sort of virus. So I disinstalled the Lego software for control panel hoping it would solve the problem. But my mother has McAfee and she tried to install AVG and it said she had to unistall the McAfee but she needs the password from her administrator first.

Right now the computer will work, but after you've been on the internet for about five minutes or gone to about 3 or 4 different pages it will stop working.
Is there a way we can fix this problem without downloading AVG (and how?) or do we have to wait for the administrator's password to come in?

Oh and this is the program he downloaded; hxxp://

A:Dell Latitude D620 Virus Problem.

Hello -

oscer1 tried to help you by showing you what we need before you post.

However, if you do not have administrator access to McAfee, removal efforts will be made very difficult, as many of the steps we do require resident protection to be disabled, which requires admin access.

Do not install more than one AV at a time, though. Also, you can do better, in my view, than AVG. Try avast!, Avira or Microsoft's Security Essentials.

All that said.....

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Answer Match 87.36%

Hi, I just bought a new  external USB webcam (plug & play device). It works fine with several desktops I tried, but when I try to use it with my Dell Latitude D620 laptop running Windows XP Pro, it does not install properly. The error message I get is that the driver is either missing or corrupt.  I tried a different plug & play USB  camera that works with other computers running Windows XP, but got the same error message on my laptop. Any idea how to get this fixed? Thanks.

A:USB webcam does not work on Dell Latitude D620

Did anyone answer your question, I have the same issue with a Lattitude E5410, win 7 32bits. I have tried 3 different webcams which all work on different laptops.

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Answer Match 87.36%

Is there any hope to recover data from this laptop? It is a Dell Latitude D620. I get a blue screen even if I try to reinstall Windows XP . The blue windows appears as soon as the laptop tries to install the CD on the hard drive. I ran the diagnostic test and get three error codes: 0F00:1A44, 0F00:0244, and 0F00:075D. Is this a dead hard drive?.....or, is this just something that can be fixed or classified as "software related"? Thanks for your help!

A:Blue Screen on Dell Latitude D620

What test generates the codes?
Have you run the HD test?

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Answer Match 87.36%

Hi, I have a Dell Latitude D620 with service tag #3TSFN2J-595B, and I can´t access the bios, i´ve tried the shorting method but it haven´t worked, there is no eeprom to flash... I also tried the master passwords you give in some threads, with no luck... I disconneceted the CMOS battery, no luck...
I also tried the boot cds you link in some posts, but i can´t not boot from the cd even if i take out hdd...I´m becoming crazy! could you help me?

Thanks in advance from Spain,

Mauri Gómez

A:Dell Latitude D620 BIOS Password

Short answer: You need the original password.
That unit has been refurbished by a Dell-authorized shop (as all with the 595B are) so the restore discs cannot be used.
All of the suggestions your tried, are known not to work in that model... The D600 and D620 are the most difficult of all Dells to fix. You will likely need to replace the motherboard with one known to work. Most of the boards on eBay have the same problems you have.

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Answer Match 87.36%

Three weeks ago I reinstalled my Windows . I installed my drivers, and BIOS update.
When the BIOS was in update I closed the laptop and then when I opened it he wont work. I mean a black image . By the way he made a "beep" when I opened it

A:Solved: Problems with DELL Latitude D620

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Answer Match 87.36%

Need the following drivers for Dell Latitude D620 using windows xp/sp3:

ethernet controller: PCI\VEN_14E4&DEV_1600&SUBSYS_01C21028

A:Drivers for dell latitude d620 laptop

as you've apparently got a few machines that need drivers, may want to check out pcidatabase; probably a lot quicker for you.

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Answer Match 87.36%

Can someone help me please?
I bought this on ebay Dell Latitude D620 and i am getting the gray screen of doom i need the password for this computer This computer ststem, #D6ZFWB1-595B, IS PROTECTED BY A PASSWORD AUTHENTICATION SYSTEM


A:Dell Latitude D620 password issue

this system has still warranty. all you need to do is to claim ownership and get the master password from dell. no cheaper option here and of course no free option...

Description: Next Business Day Support
Provider: UNY
Start Date: 12/30/2007
End Date: 12/29/2009
Days Left: 207

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Answer Match 87.36%

I have a Dell Latitude D620 equipped with a nvidia Quadro NVS110m graphic card. This laptop worked flawlessly with Windows 7 on it. On Dell support web site the only 64bit driver for this card was for Vista but never had any problem with Windows 7. However these drivers makes Windows 8 very unstable.

On nvidia web site they do not propose any driver for windows 8 and the nvs110m (I checked and contacted the useless customer service). Does anyone knows where I could find a driver for my Dell with nvidia 110m graphic card? Thanks a lot.

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Answer Match 87.36%

I was scanning a Dell Latitude D620 for viruses, and left it at work overnight, when i came back in the morning, the monitor on the laptop was black, i hard shut down the computer and pulled the battery out, ive tried function keys, but i cannot get the monitor to turn back on. Is there some trick or function key or something to getting this monitor to turn back on?

Also plugged another monitor into it and that monitor didnt turn on either.

A:Dell Latitude D620 monitor not turning on

Remove the battery and AC adapter again. Hold the power button down for 1 minute and try powering up the laptop

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Answer Match 87.36%

Im selling my old motherboard if anyone cant get rid of there passwords and are locked out i have wiped all passwords and removed my service tag selling for £45
100% Working
Selling due to buying a a motherboard with a nvidia gpu

(Not Hard At All To Fit)


A:Selling A Dell Latitude D620 Motherboard

Sorry mate, but we cant sell things here. If so I would be 5k richer.

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Answer Match 86.52%

I'm new to the forums.. but Recently my up and left keys will not work for some reason, I don't know why (no water damage or anything). But What really concerns me is that the up key is also my brightness up key. I turned my brightness all the way down on accident, now is there any way I could bring it back up?

Any help is much appreciated.

A:Dell Latitude D620 up&left keys not working

Hi Nurein615 and Welcome to the Windows7 Forum:
If the keys are simply not functional anymore, then I suggest you talk to Dell for support, and possible RMA if you are still under Warrantee. Maybe a Sensor problem.

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Answer Match 86.52%

Hello Everyone!

I need Help with my DEll Latitude D620.

Could you tell me how to remove the BIOS Password Or I need a code to unlock it.

The Service Tag: JP96VC1

Express service code: 42885955873

Thank you

A:Dell Latitude D620 BIOS password issue

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Answer Match 86.52%

Issue with video driver for Windows 10 64 bit solved.

Used this driver and it worked.

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Answer Match 86.52%

I cannot run any diagnostics at this time.

I replaced CMOS coin battery. Perhaps damaging contacts to connector while prying them off the old battery. I flattened them out and secured with electrical tape, securely attaching the jumper style connector to the motherboard. I added 4GB RAM (kingston ddr2) per spec. I made sure the memory was securely snugged in the slot and clips working.

When I power on (with or without battery) all I see ar flashing CAPS LOCK and LOCK indicatgors. the NUM LOCK indicator is solid for about d30-40 seconds then POWERS OFF.

I get no screen and the computer does not boot.
It has Win7 Pro installed.
I am not sure how to proceed. Any help appreciated.

A:Dell Latitude D620 won't start after RAM upg and CMOS replace

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Answer Match 86.52%

Hi Everyone. I have my new Dell Latitude D620 that i purchased and have recently wiped the hard drive. However, i have now realized that my desktop OS disc is not working to install windows onto my laptop. Are there any other ways to install windows without purchasing 200-300$ software? Any help would be greatly appreciated. Thank you.

A:Missing Windows OS disc for Dell Latitude D620

If it is a new machine, then you can get a replacement from dell. Just let them know the one you have will not complete the install. If it was purchased from a 3rd party and is used, Find out if it is still covered under warranty. If it is, ask that person to call dell and do a change of ownership. Once there system shows you as owner (or you get the info used when they purchased and/or registered the computer, if you bought from a friend) you should be able to get help from Dell.

Good Luck. Let me know how it turns out.

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Answer Match 86.52%

Hello everyone I have a dell latitude d620 model and what happens is detected to buy new battery that is the CA rule because it is the same for 5 years but have found no solution to this.
Perhaps either a relic but the system is working well.
Please, if anyone has any suggestions are welcome.

A:the system cannot communicate with the battery Dell Latitude D620

You should try some steps.

1) Update the bios.

2) Do a system reset by removing the battery and AC adapter, no power to the unit, hold down the power button for 30 seconds.

3) Then replace the battery and AC to the unit.

4) Now turn on and observe whether you get a charging battery. Check in control panel under power and see what the battery is doing.

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If anyone could help (Rustam I have heard mentioned) I would be most greatful. I got the above mentioned laptop off ebay for an ill family member whom cant get around too well and needs a good laptop for computing.

Its service tag is f86mgc1-595b

I was able to remove one password with removing the cmos battery, but it still has the main passwords in the bios locked. The unlock -setup- password, admin password are locked. I reset the system password by removing the cmos battery.

We'd be most greatful.

A:Dell Latitude D620 Bios Password Reset

See the thread on this forum related to this issue. It will take a long time to read through it, and there is even a disc available that if often helpful... some models cannot be saved, while most others can be rescued.

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Answer Match 86.52%

Hi guys, I have a Dell Latitude D620 whilst doing a clean install, onto a clean HDD, with Win 7 Home Premium, full version. A problem occurs after the (Custom Advanced) clicked option I am presented with (Where do you want to install Win) I get a dialog box that says
Disk 0----- Partition 1------ 119 GB
when I click next , I get the message ( setup was unable to create a new system partition or locate an existing system partition. See Setup log files for more info?) (I do not know where setup log files are? )
I clicked load drivers however I do not have a clue what that means or where to find any drivers that I might need? Does anyone know what is happening here? and how I can resolve it? any, and all help with this matter appreciated.
The machine is a Dual core 1.8 , 2 GB memory, 120 HDD

A:Solved: Dell latitude D620 win 7 installation problem

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Answer Match 86.52%

My desktop was just infected pretty bad, Some pro cleaner program. I thought I had it all cleaned and was just having a small issue with redirects. I tried to post here on the machine but when I tried to log in here it redirected me. Also I was going to run a online scan with eset/node32 but it redirects to some page telling me my system is infected and also a page comes up about java being outdated. Maybe someone can suggest some programs I can run. To protect my privacy I unhooked the cat 5 cable from the back so I will have to move programs via flash USB drive. The last 2 scans I did with maleware bytes came clean. I ran a quick scan and full scan. I have also ran adw cleaner and rkill they have done about all they can do. Got some things in startup and add/remove try to remove them but get an error message.Laptop Dell Latitude D620 Core2DuoWindows XP Pro SP3Desktop HP Pavilion p6533wAMD Dual Core 3.0Windows 7 Home PremiumServer Windows XP Pro SP33.0 Ghz 3 GB Rammessage edited by ChristopherTGarrett

A:Dell Latitude D620 laptop infected and redirects

For a start, download and burn to dvd a Kaspersky Rescue disk ISO. Boot with the dvd. It will load itself into RAM only; then go on-line and update itself. After-which it will scan your hard drive fully and deal with more or less "anything" it finds. It's built around a Linux variant; and will not install itself to the hard drive .The utility is free here: some support info here: with that and post back with the results. There are other utilities (all free and regularly recommended here) to run after you have run the Kaspersky disk.It's likely that JohnW will drop across here at some stage. He is one of several here very up on dealing with assorted pests... Wise to pay heed to his thoughts and those of one or two others too. All are well versed in dealing with these pests...

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Answer Match 86.52%

Woke up the computer and all I got was a black screen and a white arrow (mouse cursor). Safe Mode all Version Give the Same. Can only use the computer from bootable media and the repair option under F8. Not sure what programs I need to download / run. Typing this on a different computer. Ran Superantivirus from a Hirens Boot USB and it found things on drive "X" ( likely false positives) and the cookies. Last working did not change anything. Awaiting your answer.

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Answer Match 86.52%

I have a Dell Latitude D620 and i am getting the gray screen of doom i need the password for this computer. i have opened it up and looked for the EEProm Chip but have not have a good luck with that. any help would be appreciated. i have been looking around for a pic of how the EEProm chip will look like but cant find it.

Service Tag: GB075B1
Express Service Code: 35493978781
When the gray screen comes up it tells me: #GB075B1-595B
Revision on motherboard: Rev 1.0(A00)
Boot Screen: Revision A02
Motherboard: XD299

Any questions ask.

Thank You

A:Help with Dell Latitude D620 Password or Shorting Method

Instead of looking for an EEPROM, try pulling the CMOS battery for a few minutes

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Answer Match 85.68%

I have a Dell Latitude D620 (1490 WLAN mini-card) running Windows XP SP2 that refuses to connect to my Westell (Verizon DSL/Wireless router combo) router.

Some details:
1. My network is secured by WEP 128bit and both SSID hide and MAC address filtering is turned ON. HOWEVER, when I did turn off all filtering and WEP, the Dell found the network and listed it in Wireless connections but still did not connect when I tried connecting to the unsecured network. (The HP connects in the unsecured case as well).
2. I have another HP Pavilion laptop that I am able to connect to this network. I compared all wireless network settings and couldn't find any differences between them (other than the network cards are different between the two laptops).
3. I did uninstall and reinstall the 1490 from device manager - no effect.
4. I did update the driver for the 1490 router - no effect.
5. I tried turning Windows firewall off - no effect.
6. I do know that the wireless card on the Dell works since it connects to my network at work.
Any help will be much appreciated.


A:Solved: Dell Latitude D620 does not connect to my wireless router

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Answer Match 85.68%

Hi guys

how can I find out, if my D620 has got a UMTS/HSDAP modem integrated ?

There is a slot for a mobile sim card under the battery. When I put my Vodafone UMTS Simcard in, nothing happenes.

It would be cool if I wouldn´t need a USB modem Stick like most others need.

Please help !

How can I activate it ? What drivers do I need for windows 7 32bit ?

More replies
Answer Match 85.68%

Hello again. I used Darik's Boot and Nuke to wipe the hard drive of my Dell Latitude D620 laptop, and am now using the official Microsoft Windows XP Home Edition disc that originally came with the laptop, to reinstall everything. It goes through a hardware configuration check, then into Windows Setup. Setup appears to load all files correctly, then shows "starting Windows". At this point a blue screen appears saying "a problem has been detected and window has been shut own to prevent damage to your computer. Technical information listed below is: ***STOP: 0x0000007E (0xC0000005, 0xF76130BF, 0xF7A5F208, 0xF7A5EF08) pci.sys - Address F7130BF base at F760/c000, DateStamp 3b7d855c. I'm not 100% certain, but I think the laptop may have shown the same error just before I used DBAN. Any thoughts?

A:Windows XP setup problem on Dell Latitude D620 after using DBAN

Microsoft says:

STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04)

WUSB54GCx86.sys- Address 92D89498 base at 92D7c000, Datestamp 45c04cc9
Note The parameters and file names in this error message might vary, depending on the cause of the Stop error. The file name in the second line of the error message, WUSB54GCx86.sys, is an example of a driver file that might be causing the error.Click to expand...


8 more replies
Answer Match 84.84%

Someone I work with has a Dell Latitude D620 and the screen blanks while booting in normal mode when in the dock. Laptop boots normally when not docked.

When I try and boot (in normal mode) when docked, I see the black "XP Pro" screen loading (but don't see where I can press F2 to get into setup or F12 for boot menu) and then the screen goes blank.

I thought it may be a screen resolution issue and I backed off the resolution from 1440X900 to 1280X800 but still no luck. Refresh rate is 60hz I do get video when I boot into Safe mode, but not normal mode. Any ideas here?

A:Solved: Dell Latitude D620 - screen blanks upon boot in dock

10 more replies
Answer Match 84.84%

I have a Dell Latitude D620 and have all the drivers installed, but for some reason my wireless adapter isn't seeing my wireless connection I have here at the house. I am running Windows XP Home. I'm at a loss of what it could be. Any advice would help.

A:[SOLVED] Wireless Netowrk not working on Dell Laptop; Latitude D620

Has this laptop ever connected at home?

Lets take a peek at your network environment:


Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.


Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7

Then: check your browser's settings, remove any proxy settings if found here's how.


with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL and press enter.

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.

To post... Read more

5 more replies
Answer Match 84.84%

I have a Dell Latitude D620 and I was Downloading something at a hotel on a unsecure network and it stop downloading. Now it won't get on the net with IE. It is a download CPU so I don't have email setup. I tire relosding the driver with no luck. I reloaded Windows XP and on it because I couldn't think og anything else. It still won't get back on net. The Wifi will connect to network but it will not get on net.

Any suggestions? It usually works when I reload windows. Thanks for help.

A:Dell Latitude D620 Wireless Wifi Stopped Working Windows XP OS

Can you do the following:

Start then run type in cmd hit enter.

In the big black box that comes up type in:

ipconfig /all >> c:\ipconfig.txt

Copy the file to a flash drive and paste the contents in your next post.

12 more replies
Answer Match 81.9%

I installed Windows 7 Beta on a Dell Latitude D620. Laptop has built in UPEK
biometric fingerprint reader.  Windows 7 did not automatically install a
driver.  I first installed the driver from for Vista 32bit. 
Device manager shows driver installed and hardware running, but the
fingerprint reader does not show up in the Biometric Devices screen
from within the Control Panel.  Next, I went to UPEK's website, and
downloaded a driver dated 12/2008.  Same scenario, device manager is
good, but no device showing up in Biometric Devices in Control Panel.  I
removed driver and rebooted machine before and after each attempt. 
Anyone have any ideas?  Or are the existing drivers just simply not
supported currently by Windows 7 Beta fully?  Thanks in advance! - Brian

A:Problem getting UPEK fingerprint reader in Dell Latitude D620 to show in Biometric Devices screen

I checked that with UPEK, and my reader according to the Windows 7 Alert Center, "The model name of your Fingerprint Reader is TCD
41/42/50", is a currently supported reader for this beta??? - BrianUPDATE...I contacted UPEK and they have helped me to get this working.  There are two things I needed to do:1) Download the UPEK Windows 7 Beta software and drivers from here: Once software is installed, go to device manager, right click on the UPEK reader, go to the power management tab, and uncheck the option for Windows to allow this device to save power or go to sleep.  Reboot.Once I completed this, the UPEK reader worked fine.

9 more replies
Answer Match 77.7%

Hi, I have a Dell Latitude D620 with a Dell Wireless WLAN. I connect to my wireless connection at home fine, but any time I take my computer to a wifi hotpsot, it cannot connect. I SEE that there is a network there, I click "connect" to that network, and my computer doesn't do anything. My Wireless is set to obtain IP addresses automatically, so that is not the problem. Does anyone have any suggestions on what I might try to fix this??


A:Solved: Dell Latitude D620 not connecting to wifi, but connecting at home

16 more replies
Answer Match 69.3%

Will Dell be releasing updated NVIDIA drivers for this older laptop compatible with Windows 10.  The stock drivers in the Windows Pre-release only support one  low resolution.  
I know this is an older laptop, but it works great and is still fast and current.  

A:Latitude D620 and Windows 10

I would bet it's the 64bit version that is the problem...I have nine computers and eight of the nine I've successfully upgraded to Windows 10 32-bit (Some Home and some Pro)...I stayed in the 32 bit world and am happy I did...I have no reason to go more than 32bit as 4gb RAM (3.2 to 3.5 depending on the system) is just fine for what I do...I'm not a gamer so I don't need a super uber video card (All my video cards are 512MB ram)...And most applications are still 32bit only. Tests have been done on the same computers comparing 32bit and 64bit and only a few applications (Photo/Video editing, etc.) are significantly faster with 64bit. For most 32 bit is fine but the industry has been pushing 64bit heavy for the last few years (for really no good reason for most users).
I had actually upgraded the D620 about two weeks ago and had tried  a different video driver then but this morning it popped in my head I had tried the wrong video driver (My card in my D620 is an NVidia card)...
When I downloaded the Vista 32bit Nvidia driver today it immediately installed. Now I have a nice resolution again...EVERYTHING in my D620 is working with no exclamation marks in device manager.
My D620 is on 24/7 365 days a year as it runs my weather station software uploading to the Internet round the clock. I bought it almost 4 years ago used for about $120...Pretty good dealio...
I have only one laptop computer that has failed to install Windows 10 (Fujitsu Lifebook A6120)...Even... Read more

28 more replies
Answer Match 69.3%

I Got a D620, Im trying to find three(3) drivers to finsh my Latitude D620. Can't go to Dell, dont know if this thing is off the market.
But I need three drivers:
Modem Device on High Defeinitaion Audio Bus
Network Controller
Unknown Device
Can anyone help me with these drivers?

A:Latitude D620 Drivers

"Can't go to Dell"? If you hate Dell so much, why do you use one of their machines?

3 more replies
Answer Match 68.88%

Hi everyone. I recently just purchased A Dell Latitude D620 Laptop from a second hand store that came complete with the laptop and battery. However now that I have started the computer, I have realized that it is protected by a Novell password. I tried to reformat the computer using a Windows XP OS disc from my desktop computer, but I receive and error message and it wont allow me to. Is there another way around this novell password? Or any other way to clear the hard drive of its memory? I paid quite a bit of money for this thing and i want it to work! please help anyone

A:Problem With Latitude D620 Laptop

No offense mate, but how do we know that you baught that pc? For all we know, you couldve stolen it for data retrieval or something... I don't feel right helping you with this - sorry. You would have to go back to the store and ask them to remove/tell you the password.



6 more replies
Answer Match 68.88%

Whats wrong with my display?
How would I fix it?

Platform: XP
at Dell Latitude D620

no its not the case of taskbar scrolling/locking
and has a vertical black rectangle at the right side of the screen

a dark screen appears throughout booting time and reaches to the screen i've shown in the attachment.

should be a very simple solution but donno right now

thanks in advance for the help y'all

A:Display prob with Latitude D620

Has it done any updates lately that might be updates for video drivers? You might try reinstalling the video driver. Are you able to adjust the resolution at all by setting your display settings? It's almost as if it's sized for a different sized monitor.


3 more replies
Answer Match 68.88%

Hi everyone

Ijust read a few minutes ago that you may be you can help me with generate a bios password to a dell d620, i got it from a friend of mine who bought it as a second hand about 5 months ago, but his 14 yrs old son playing in the bios setup type in the password.

Now my friend is tired of it. that is why he gave it to me.

Can somebody help?

the service tag is #3k6xrc1-595b, an bios is v07

I hope you can.

Thanks You.

Raul Hernandez

A:Latitude D620 boot problem

Sorry, but we do not assist with password issues.
In addition, the Dell Latitude D620 password failure is known as impossible to correct. Dell cannot do it. The famous password house in Ontario, Canado cannot do it. There are three reports of owners getting theirs fixed online, but they are not verified, and I doubt that those reports are true.

Sorry, but I think you have a permanently dead Dell Latitude D620...
And if I am wrong, no member of TechSrvcs can assist you on this site.

19 more replies
Answer Match 68.88%

Help, I have a power up prob with d620 I have it charged up and on docking station so I think bat power is no prob. when i push power button it seems to start coming on the A lock light blinks off and on several times the the device turns off. Please help. Thanks

A:latitude d620 power up problem

Have you tried using it without the dock?

Disconnect from dock, remove the battery, press the power button. Then reconnect the power (without the battery, and still undocked) and turn on, same thing happening?

2 more replies
Answer Match 68.88%


I am having problems with my second laptop DELL LATITUDE D620. I am trying to connect to a wireless connection but cannot.I went on Network Connections and there is no view available connections. I don't know what the hell is wrong with this laptop. But here's the information after of my computer:

Windows IP Configuration

Host name.....: DELL-1E3983F529
Primary Dns Suffix.......:
Node Type.......: Broadcast
IP Routing Enabled.....:No
WINS Proxy Enabled......:No

Ethernet adapter Local Area Connection:

Media State....:Media disconnected
Description.......: Broadcom NetXtreme 57xx Gigabit Controller
Physical Address.......:00-18-8B-C6-DA-34

Ethernet adapter Wireless Network Connection:

Media State........: Media disconnected
Description..........: Dell Wireless 1490 Dual Band WLAN Mini-Card
Physical Address........: 00-19-7D-C5-2F-BE

Computer System: DELL-1E3983F529
Operating System: Microsoft Windows XP Professional
Version: 5.1.2600

pls i really need the help

A:Networking problems with latitude d620

7 more replies
Answer Match 68.04%


Recently I was given an older laptop, it's about a year old. It's a Dell latitude d620, running an nVidia Quadro 110m NVS. Today, I attempted to update the video drivers and received the following error:

"nVidia setup could not locate any drivers that are compatible with your current hardware. Setup will now exit."

While perusing for an answer, suggested I needed to install what's called a modded .inf file in order for the installation to complete. Does anyone know how to do this? I looked all over for an answer, or better yet the actual .inf file that I need to replace, and came up empty handed. Anyone know where I can find an .inf file for the most recent video drivers? I use Vista 32 bit, by the way.



A:Latitude d620 driver installation error

After googling for an answer, I thought what was the driver and modded .inf file I needed was available. Now it's recognizing a different video card.

2 more replies
Answer Match 68.04%

wen i start my laptop error show "missing KERNEL32.dll. what can i do, pls help 

A:missing KERNEL32.dll... Laptop LATITUDE D620

Please post the exact wording and entire content of the error helps pinpoint possible problems.
Worth a read, .

1 more replies
Answer Match 68.04%

I just got a Dell Latitude D620 that has a bios password which I do not have. Can anyone please help with removal of the password or giving the master password. I have read many post from various sources and none has lead to any success including removal of the battery. Please help

Service tag: FLRW3D1-595B


More replies
Answer Match 68.04%

hi,I arrange of one latitude D620. I have not the access to be able to modify things as the startup of the system in the first one on the CD-ROM because I do not know any more the Admin password.Please  Who could give me the defaut admin password account of one latitude d620.Either how can i make to cancel the former admin password? Best regards.

A:What is the default admin password in Latitude D620?

you need to dall dell with proof of ownership and the will give you a master PW.

11 more replies
Answer Match 67.2%

Hi, my D620 just started having this problem today.

My screen gets all green and static, I think where the static appears depends on the color of things on the screen
I already tried uninstally and reinstalling the video drivers

The only thing that I have done different recently is that yesterday, I started using an Antec notebook cooler. I haven't used any coolers before and it was fine up until today.

Here are some pictures

Here is a direct printscreen from my computer. I'm not sure what you guys will see, but for me its like completely covered with that green statics. Not sure if the printscreen actually captures that green stuff or not.

More replies
Answer Match 65.94%

My wife informed me that there has never been sound from her notebook speaker but headphones work fine.  Is this possibly problem with the audio driver or maybe a headphone jack problem?  Any suggestions would be appreciated.Latitude D620Default device: SigmaTel AudioSigma Tel version 

A:No sound from Latitude D620 notebook speaker but headphones work fine.

It could be either. On the software side of things, you could reinstall the audio driver or use PC Restore to return her computer to the exact configuration it was in when she received it. Everything that was working then would work again except any hardware problems that have developed since it was shipped (or any it had when shipped for that matter).Or it could be the headphone jack. The Dell laptops with a Sigmatel 92xx audio chip utilize Universal Jacks technology, which is somewhat complicated. In addition to the usual mechanical parts, the jack also uses current & impedance-sensing techniques to trigger software configuration and switching (to send the audio signal to the speakers). So there are three areas of potential failure: mechanical, electronic, and software. Sometimes, a little very gentle wiggle of a plug in the jack will get it to resume normal functioning, at least temporarily. Normally I'd say to run the audio test part of Dell Diagnostics to confirm that there is a hardware problem, but we have seen that these Universal Jacks can cause a false result in Diagnostics. That is because Diagnostics operates in DOS, outside of Windows, so a Windows software misconfiguration is irrelevant to the test even though in this case it is caused by hardware. So the audio test can pass in Diagnostics, correctly signaling that software configuration is the immediate cause of the problem, but missing that a hardware problem, the bad jack, is the root cause. In these inst... Read more

7 more replies
Answer Match 62.16%

hello i have both these laptops well i have bought a e6420 for my girlfriend as the other one she has is crap.well i have read that these e6420 get warm and well i found out they come with one pipe heatsink well i heard u can upgrade the heatsink to a 2 pipe one.(DUAL HEATPIPE heatsink DELL P/N - TYP01) i was wondering what else do i need to do this as when i get this laptop its second hand i7 pro in it 2.8ghz im going to clean it out and put new paste on it put i hear people are on about this copper shim to put on it.can this be done and well can i upgrade my dell latitude e6430 i5 pro 2.6ghz heatsink with the double heatsink as i know that one only comes with one you guys info if you guys can help me would be class thanks

i got this info here GPU Temperature 103C on Latitude E6420 - General Hardware - Laptop - Dell Community

A:Dell latitude e6430 and dell latitude e6420

Joseph mate best leave as is after all it was made to function as it came. Now for the compound and copper shim personally I would not bother with the copper shim I can see no good reason for it the dual pipe again if it was made to work with one pipe then leave alone.

It is better if you renew the compound using a decent cleaner and compound and I can recommend these for that job

Arctic Silver Incorporated - ArctiClean for thorough cleaning and preparation and Arctic Silver Incorporated - Arctic Silver 5 for the compound.

Now it depends on who you listen to but I always use these products and after the old compound is thoroughly cleaned off and the surfaces prepped I spread the compound very thinly and across the both entire surface of the CPU and the heatsink with my finger inside a vinyl or latex glove and then place a rice grain sized piece of compound on the CPU and replace the heatsink. If you touch the surfaces after clean and prep then redo it.

While you are in there do make sure the fan and the radiator are really spotless and I sometimes relube the fan bearings to make sure the fan is running at full tilt when needed.

4 more replies
Answer Match 59.22%

I just loaded WIN 7 ULT on a Dell 620. This is a display question. When I have the laptop plugged into the wall the display is nice and bright. When I unplug from the wall the display dims. I do not want the display to dim. Where can I find the setting to say when unplugged from the wall leave the display bright?

I have tried looking in the control panel>hardware and sound>power options> and I set up a custom plan. From research on the net I am supposed to find a brightness slider. I have not been able to find this. Also tried right click on battery icon>power options but again I cannot find a setting that controls monitor brightness.

A:WIN 7 on Dell D620 Display ?

Hi are you using classic view if so change it and look at mobile pc and adjust commonly used mobility settings

4 more replies
Answer Match 59.22%

i got a dell latitude D620 and lost the stuff for it when i moved i had to reformat and the dam thing's locked i need the master bios password i tried callin dell they told me to call micro soft and then they told me to call dell can someone help me please!!!

A:I Hate My Dell D620

can you explain this a little more? what is locked?
a d620 does not lock itself when it gets re-installed a windows operating system. if there was a password protection (system password or hdd password) before it is still the same!
if you were talking about a windows password give me a shout. I can help you with that.

7 more replies
Answer Match 59.22%

i would like to use my dell d620 as a tv and i have a tv box
its easily attached with desktop pc but i am trying to attached my laptop and i am not now how to complete this.

plz help me
tv box spesification
1 svideo port
and 1 vga port (15 pin)
and anetena

A:Dell D620 use as a tv by helping the tv box

any one?

3 more replies
Answer Match 59.22%

When I try and watch a DVD on my D620, the volume is really low. I used Windows media player and Power DVD. If I play a CD or a file from my hard drive the volume is fine.
Checked the control panel and the volume is all the way up.
Any suggestions?

A:Dell D620 Volume Help

Have you tried the dvd firmware update from dell? Also it could be a codec problem on your o/s

1 more replies
Answer Match 59.22%

i searched this section couldnt find info- so here goes i bought a 2nd user dell d620 & the trackpad mouse is kind of strange, it makes erratic movements e.g i move pointer but its not smooth & sometimes freezes very briefly.

sometimes it works near enough perfect- i recently uninstalled the alps drivers & seems to work slightly better without drivers but only slightly, i googled & found lots of ppl with similar problems but no real solutions- some people say its some windows updates causing it some people say cut the cable/connection that goes from middle pointer. I read some places that on older dells there was some metal touching trackpad components causing this problem- I dont know whether to take this laptop apart, i dont want to end up causing any further problems. thanks for any help

A:Dell D620 mouse

Remove the keyboard. Clean the keyboard, mouse pad, and visible components with a can of Dust Off or other treated canned air.
Then go to the Dell site, and download the synaptics software, Chipset, and other files.. Disable or remove the old version in the Device Manager, and install the drivers once more.

4 more replies
Answer Match 59.22%

Maybe you can help me?

Dell Latitude D620
Srvc Tag # J5C6J2J-595B
Srvc Code 416-816-553-07
Bios version A04

Please help if you can?

Thank you!!!

A:Dell D620 password

what password do you need? have you read the other threads? they might already contain an answer to your question.

2 more replies
Answer Match 59.22%

hi every one,I have a used laptop,a D620 ,but can't get to boot get a gray screen wanting a password is there a way around this?


A:Dell laptop D620

Hello, texwolf, and welcome to Techspot :wave:

Please take a moment to read the following threads to make your experience here as enjoyable as possible

Message for all newcomers

SNGX1275's Guide to making a good post/thread

The Techspot FAQ

If you could take a minute to fill in some of your profile information that would be helpful to all members of the forum
Knowing someone's location in the world can be extremely helpful, even if you just put a country.

Also remember to post any problems or questions that you have in the appropriate forums

With regards to your problem, please read this thread nad see if it helps:
Dell Bios Password removal. Read this first BEFORE posting

If that isn't relevant or doesn't help, see this thread:
Dell Bios Password removal (Nov-Dec 2007)

1 more replies
Answer Match 59.22%

I inherited a Dell D620 from my last job but seem to have forgotten the access password. Does any know how to bypass that?

A:Dell d620 password

Hello, sykes, and welcome to Techspot :wave:

Please take a look at the following threads to make your experience here as enjoyable as possible

Message for all newcomers

SNGX1275's Guide to making a good post/thread

The Techspot FAQ

If you could take a minute to fill in some of your profile information that would be helpful to all members of the forum
Knowing someone's location in the world can be extremely helpful, even if you just put a country.

Also remember to post any problems or questions that you have in the appropriate forums

With regards to your problem, post your service tag in this thread and somebody will be able to help you: Dell bios password removal

1 more replies
Answer Match 59.22%

I need to know how to find out if a bluetooth adapter is installed on a d620.
The bios has a place to Disable or activate it. So im thinking it has the moduale installed. Any advice would help.

A:Dell D620 Bluetooth

Dell says that Bluetooth is an option on this model. If the option in the bios to enable or disable Bluetooth is hi-lighted, we can assume that the system has a Bluetooth adapter installed

10 more replies
Answer Match 58.8%

Hi there,

i need help to erase the Service Tag and Asset Tag from the BIOS.

i have tried flash to new BIOS. still doesnt work.
and as i know its stored in EPROM which is hard to short if im not mistaken.

please give me some steps and utilities which i can use to get the result.

Help appreciated.

A:Dell D620 Service Tag and Asset Tag


thanks alot guys. Paragon33 you're awesum man. and your crew rocks.
keep up the good work.


3 more replies
Answer Match 58.8%

Hi Rustam,

I have been searching for months - please can you help me with this?

I have a d620 - #J7WNB2J-595B - i have the grey screen.

Can you help me unlock this please.

I am very new to this forum so please excuse if this is the wrong place to post this.


A:Dell d620 Bios password

No, your problem is not fixable without sending the computer to Dell.
This has been well established on this forum. You will not find the answer here... because there is no answer. The D620 appears to have a problem that only a EEPROM programmer with the proper programming tools, and software, and code books, can fix.

12 more replies
Answer Match 58.8%

Hi all does anyone have a 100% working dell SVCTAG utility for the Dell D620 laptop?

Cheers Guys

A:Dell d620 svctag utility

2 more replies
Answer Match 58.8%

Anyone having the problem of needing a Master Biospassword of a Dell D620
try this one I had off a Dell Friend

type ictkkch6 and press Ctrl + Enter

Id worked by me, so i hope it will do the same by you.

A:Try this bios password Dell D620

Thanks. It worked for my client

5 more replies
Answer Match 58.8%

hi guy
i am having some problems with my dell d620 and i want to do a system restore how can i do that? i don't have the cd
my laptop has windows vista can yah please help me thanks everyone for reading my post

A:how to do a system restore to my dell d620???

6 more replies
Answer Match 58.8%

Hi Everyone,

Ok, I did a little research and this is as far as I have got:

Having bought an OCZ Vertex 2 120GB SSD and tried cloning my WinXP install to the new drive, having had issues with Hibernate and Sleep and reading that my SSD might degrade over time as WinXP wasnt designed with SSD's in mind I bought and installed Windows 7 Home Premium (32bit) on my Dell Latitude D620.

After that I wanted to make sure that all the latest features were working. I had heard about TRIM and so went about seeing if it was doing its thing.

Most sites described checking to see if Scheduled Defragmenting was turned off and if when a USB pen is plugged in the Readyboost option appears. It turns out that Defrag Scheduling was on AND Readyboost is an option.

I read I should make sure that AHCI was enabled in my BIOS. No such option in my BIOS.
Strange I thought, so I checked to make sure I had the latest BIOS available. I do, A10.

I read furthur that only the Dx30 models had these options in the BIOS.
The Dell D620 chipset is apparently limited to Sata150 or something...?

So where does this leave me? I gather that I may not be able to get TRIM support, so is my SSD going to start slowing down? Is there anything I can do to either work around this, or make sure that the speed I have now will remain a constant?

Many thanks for your time...

A:TRIM not available on Dell D620. Where does this leave me?

This post on the DELL Support Forum is dealing with your very question and should answer you inquiry.

2 more replies
Answer Match 58.8%

When I turn On my laptop latitude D620 it won't load it requires some kind of password
Could someone send me a master password to [email protected] ?
The Service Tag is: 67V3L1S

Many thanks

A:Need remove pass Dell D620

nanhtuan81 said:

When I turn On my laptop latitude D620 it won't load it requires some kind of password
Could someone send me a master password to [email protected] ?
The Service Tag is: 67V3L1S

Many thanksClick to expand...

There are no master passwords.. if someone has put a password on the bios which it sounds like there is, the only way to get rid of it is to flash the bios chip, and i wouldn't do it yourself unless you know what your doing, so if you don't get someone who does.

2 more replies
Answer Match 58.8%

W'sup Techspot members? Anyone out there with the solution to power-ON password for Dell D620?

A:Headache with Dell D620 password

check these links:

5 more replies
Answer Match 58.8%

hI all
I bought del d620 on ebay and when i power on I get white screen and message HARD-DISK #DP0XKKKJ5DM-595B the system Primary HDD,is protected by a password authentication system. How I can got this password ? please help me.

Nobody know ?

A:dell d620 password protected

How to remove the password

I have generated the master password for my d620
with #3tc3n1s-595b from latitude.exe but when i enter it on the grey screen it says invalid password . pls help me to open my laptop

2 more replies
Answer Match 58.8%

hi my names is jerry .. i got a dell latitude d620..tag x6jxt8hnt-595b...i got it a yard sale and i need help getting working again ... i took it a part and took the battery out for a long time... cmos well not reset .. the hard drive is lock ... if i buy a new hard drive well that work ... if you can help or know some one please help ..... thank you jerry

A:Dell d620 help cmos and harddrive

if the gray/white screen is asking for harddisk password only then you can get the notebook to work with a new harddisk drive.
if it asks for the system or admin password you can go here:
and wait for password or contact dell (make sure you are the legal owner or have the ownership tranfered to you).
if the BIOS setup configuration (which allows you to change the settings in the bios) is disable post back. I can help you with that.

good luck!

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Answer Match 58.8%

After having had the motherboard replaced on the D620 my fatherinlaw can now, no longer connect to his wireless.

All settings seem to be different from the details he has noted from the initial installation of the system.

I cannot check/change settings due to an invalid password.


A:Dell D620 new motherboard now no wireless

So the first thing you will need to do is remember the password... or remove it

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Answer Match 58.8%

This is a weird problem here, I'm trying to restore my old d620 I turn the power on and I see the led doing their thing but I have a black screen, but this is the wierd problem is that if I hold the fn +lcd/crt I can see my log in and I can move the mouse but once I let go of these buttons, it goes back black again but as I mentioned before if I hold the combo keys again I can see my screen... any ideas????

I've taken out the battery, memory, held down the power button for 2minutes, nothing, swapped out my memory, still nothing....

I'll continue to google but hopefully someone here will point me in the right direction....

Thanks in advanced..
Okay so I plugged my LAPTOP to an CRT and it says out of frequency, I'll try changing the display settings back to it's native look and see what happens... (pleased that I know my pc boots up and goes into windows)

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Answer Match 58.8%

My dell d620 had its bios passwords set while I was away, either my daughter or my son are responsible, funny they both deny touching my laptop!
I bought it from ebay, and dell, well there are dell of course!

If you might be able to find some time to get my password please Thanx so much!

My service tag#6PPCPC1-595B
Express service code#14614931521

A:Dell D620 Admin/sys Password Help

Boot into Safe Mode by pressing F8 before the Windows screen appears. Go into Control Panel, User Accounts, Administrator, and remove the passwords from there

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Answer Match 58.8%

Last week a freinds give me a Dell d620 with a bios pass , i remove the 2 battery and wait for 2days ,i search for jumpers to ereas the pass but no way i d'nt found any thing
It give a gray screen with this " can not access the data ... #FPQLL2J-595B
I have never see this before.
If anyone can help me out i would be so grateful.
Thanks in advance

A:Help with Bios pass for dell d620

Good luck. I do not know of any Dell more difficult to fix than a Dell Inspiron d620. It is known as unrepairable on this forum, when an unknown password is the issue. Tell us exactly what you men by "...with a bios pass..."? Did they give you an incorrect password?
The EEPROM that holds the password is not replaceable due to soldering issues, and the programming of it is different than other Dells so that an experienced EEPROM programmer cannot deal with it either. The shorting techniques used to delete other Dell passwords do not work with the D620.

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Answer Match 58.8%

Hi, I have a dell latitude d620. My daughter had it a college and the wireless was working fine. She came home this weekend and the wireless and direct connect do not work. When I do an ipconfig /all nothing happens, the radio or the network indicator do not appear in the task bar, however, when I look at the device hardware, the wireless card shows as enable and no issues. Also, the wireless switch on the left side is in the on position but the light does not come on. Any ideas?


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Answer Match 58.8%

Like many here, I have a password issue, but it's not with the bios. The organization my wife works for bartered for her to keep her laptop when she resigned in exchange for some ongoing side-work. Unfortunately the tech at the outfit is upset 'cuz he wanted that laptop for himself and has no intention of giving her administrator priviledge so we can disjoin it from the domain and install our home printers. (He answers to a different boss than the one who had the authority to give my wife ownership to the laptop, long story. If we fight it he'll find a way to "help" her by swapping the D620 for some relic from the junk pile). The machine works fine, but we can't install printers or do various other things due to lack of user admin priviledges for her user account.

I can hit F12 to boot from CD-rom, but can't do a new install from cd because i get a pci.sys bluesceen which I'm assuming is happening because of the hdd having password protection on it. Question is, if I buy my wife a new sata drive (the D620 is sata) will it work fine without further problems installing windows?

I've already checked to be sure I can download all the required drivers, that all seems ok.

Thanks, Bob

A:Dell D620 drive swap

Sure it will work. There is no reason why it wouldn't. As long as you have a fresh, formatted hard drive, there shouldn't be any problems.

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Answer Match 57.96%

My dog knocked my D620 on the floor. The pcmcia connector & housing are damaged. Does the D610 use the same parts? There seem to be plenty of 610 slots available.

A:Dell D620 pcmcia slot damaged

I thing that question will be better suited for DELL tech support. However, be careful in how you word the question, because the might want to sell you their service or product. Make it look as only you are wondering or something.

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