Tech Problem Aggregator

Solved: Trouble reformatting a used computer

Q: Solved: Trouble reformatting a used computer


For another computer, I have two maxtor harddrives connected via IDE to a P4P800-E Asus motherboard.

When booting up, the system goes through some check with something called "FastBuild" which I have never heard about. I think it may have something to do with having the two harddrives work together. This computer here was bought used so maybe the previous user customized the bios?

Anyway, if I try to reformat as usual, running the Win XP Pro Cd while booting up, and install as usual, the setup files load up fine. Then, when I hit enter (to setup Win XP), there's a 25 second delay where the bottom of the screen (grey area) says "Please Wait..." and then the screen loads up where it should show my partitions and allow me to choose which to install.

THere's no highlight bar - instead, it says
"Unknown Disk"
<this drive cannot be found>
and it says this twice - I'm assuming because I have two of these harddrives - both of which cannot be read.

So 'delete partition' doesn't work - so my only option is Enter = Install.

Then the following message comes up:

"A problem has been detected and windows has been shut down to prevent damage to your computer

THe problem seems to be caused by the following file: setupdd.sys


If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advance Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x00000050 (0x8C051B0, 0x00000000, 0xF84C6E4C, 0x00000000)

*** setupdd.sys - Address F84C6E4C base at F84A2000, Datestamp 3b7d8507 "

I have not tried any of the suggestions above - partly because I don't know if I should but mainly because I don't know how toshut off BIOS memory or what I should take off in SAfe Mode (No new hardware has been recently added).

Any input would be great.

Thanks again!

A: Solved: Trouble reformatting a used computer

16 more replies
Answer Match 63.84%

Thank you in advance for any and all help.

My main goal is to wipe everything from my hard drive and start from scratch. My friend helped me put it together and installed some things after playing with I believe has made things worse. Norton Ghost 2003 and Partition Magic 8.

Also the computer was built with a raid 1 configuration (mirrored), and I would like to change it to a raid 0 configuration.

-Windows xp professional
-ASUS M3N72-D AM2+/AM2 NVIDIA nForce 750a SLI HDMI ATX AMD Motherboard
-AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Quad-Core Processor Model HDX920XCGIBOX
-G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model F2-8500CL5D-4GBPK
-2x Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

The problem revolves around bsod when trying to boot with the windows xp cd in drive when trying to reformat:

0x0000007b (0xf78d2524, 0xc00000034, 0x00000000, 0x00000000)

Also I have no idea how to reconfig the hard drives into a new raid honestly.

I believe the computer just has too much changed using the ghost and partition (I have since done my best to repartition the whole computer back into 1 drive and removed partition magic 8).

So would like to get it back to factory fresh settings and start anew.

A:[SOLVED] trouble reformatting pc

I use killdisk to wipe drives clean, windows does a poor job of cleaning
the drive. Go here, get the free version.
You have to create a boot floppy, or burn a bootable cd. Why do want
to use a raid array?, are you into gaming, need high performance?
Or do you need to back up data, ie mirror. For performance I guess
that striping gives you better performance, but imho, not worth the hassle.
For backup you could just use the extra drive to back things up daily.
But if you need to change the type of array, dig out your mobo manual,
or go to makers website, its fairly easy, but you will need to access bios,
and change settings to what type of raid array you need.

5 more replies
Answer Match 63.84%

Im trying to reformat and the directions on microsoft say to insert the windows CD and restart the system. Once I do this it asks me to hit any key to boot from CD. It asks me if I want to setup windows XP, and then to "repair" it. Is this a reformat?

Microsoft instructions says theres several choices when you go thoguh the reformatting process ... im not sure which to chose

A:Solved: Trouble reformatting

16 more replies
Answer Match 55.02%

Dvk01 in Virus & Other Malware Removal, was not able to find a solution to my Trojan. Suggested reformatting to clean and get rid of whatever it is. Any suggestions on the best way to do this? Iím planning on saving my files to the separate hard drive. Dvk01 said that should not be infected.

Iím at work now, Iíll run the TSG when I get home in about an hour.

Thank you for any suggestions you can add. Below is the computer Iím looking at reformatting.

HP Pavilion dv6000
Microsoft W. XP
Version 2002
Service Pack 3
AMD Turion 64X2 Mobile TL-50
803MHz 960MB of Ram.

A:Solved: help reformatting my computer.

16 more replies
Answer Match 55.02%

I have spent the week running scans to remove a virus I received (ispynow) and have decided to reformat my computer instead. I have backed up all of my files (though I am concerned I now have the virus in my external hard drive). I have an HP dv1000 laptop and the hp site says I should have to make recovery cds and can then reformat using the "system recovery" tool that shouls be listed under programs. I can' find that. It also says I can use f11 key when starting up to follow the same steps but f11 doesn't seem to do anything. I have an "application and driver recovery" cd and the "operating system cd" for xp home sp2. I just want my computer back either by getting rid of the virus or reformatiing. Thank you for your help.

A:[SOLVED] need help reformatting my computer

Here's a good checklist for you.

The Windows? XP Installation Check List.
1. The Windows? XP SP2-CD (naturally)

2. Darik's Boot N Nuke?..A Disc wiping Utility; or alternatively... Killdisk?. (Click the coloured Links).

3. Please read this guide...A Step-by-Step Installation Guide with explanations for each step of the installation.

4. The Motherboard CD that contains all the necessary Drivers etc.

A few tips:
a. Darik's Boot N Nuke will take about 4? hours to completely wipe the Drive; however, this will vary depending on how big the Drive is. (That estimate is for a 80Gb HDD). Wiping the HDD this way will give you the best chance of a 'clean' uninterrupted installation.

b. When you get to Figure 7 in 'The Guide', you can create more than one partition here by simply telling Windows? how big you want it. Should you do decide to create an extra partition, it will not be active until you do so after the installation is over and done with...we can give you guidance as to how this is done, so partition away if you wish.

c. Once the installation is finished, with all the Motherboard Drivers installed, and Internet connected, I strongly recommend that you install a reputable Anti Virus program first; then, go to the Windows Update Site and download all the updates (including SP3).
AVG? is has a very good free version available here. ... Read more

3 more replies
Answer Match 54.18%

I just tried to reinstall windows xp on my computer and during the installation my computer crashed. At first, it booted up fine and I tried to reinstall windows again. During the second re-installation attempt the progress just stopped so I restarted the computer. During the third attempt, when the setup was copying files over, there was a file that could not be copied over. So I exited setup and I was going to try to reinstall it again, but now it won't boot from the cd drive. I cannot boot from the hd either, it says that the NTLDR is missing. I do not know what to do. Please help me.

A:[SOLVED] Computer Crash During Reformatting

hi, how old is the pc? you need to clean the xp cd it might have ome dirt or scratches that is preventing you from installing it. aan easy option would be is to take the cd to another computer then right click on the cd drive click explore and copy all the files and burn them as an iso using power iso.

regarding the pc not booting from the cd you need to access the bios. when your pc is booting press the del key or tab, f10, f12 it should work on the del key or f1 just try a couple of them it will work.
then find the boot option and change the device order so that it boot from
then hd
and then click save changes. now switch off pc turn back on it should be able to read the disk. ntdlr that is the file used to boot cd.
you can fix that by going to recovery console and copying the file over but at the moment try the things above then think about changign the files because you have already formatted your pc.

3 more replies
Answer Match 54.18%

I've come across a virus that i am not able to get rid of & reformatting my computer is the only option. Problem is, i don't know how to reformat my computer. Can someone please instruct me on what to do. Help is greatly appreciated

A:Solved: Reformatting of computer due to virus

7 more replies
Answer Match 54.18%

I am making this thread so that if there's anybody who knows of good manuals or tutorials, they can suggest them. I am actualyl being helped my Cookiegal and flavallee but I just want any suggestions. So please don't delete or move this thread! Thanks
Well, is it more like I reformat all of my drives or just my C drive?
I'm quite confused on that. Also, what does it mean to partition??? I saw another old thread about partitioning and it quite confused me. What do I do with partitions? And should I follow what this person did in this thread:

This is probably important as well: if I have to partition my CD, is there a way to do it with no explorer.exe? That process won't start up properly and that's why I want to reformat..

Also, can anyone tell me if I should be aware of anything while reformatting? For example, should I insert the XP install CD after I delete everything and before I restart the computer? I read some manuals but they were all completely different. I liked this one:
but I'm kind of scared to follow it because of the comments.

In all, if anyone can find a specific manual at techguy or on the internet, that would be swell
Thanks in advance!

A:Solved: Quick! Reformatting my computer

7 more replies
Answer Match 53.76%

I'll do my best to make this as descriptive as possible, providing as much information as I possibly can about the situation.

I moved into my fiancee's apartment over the weekend. Yesterday when I plugged my computer in, everything was working perfectly fine for well over an hour.
It then locked up for a bit, and upon restarting it, it would hit the loading screen for Windows XP (the boot screen with the little blue bar), and the computer would restart everytime it reached this point.

I decided to do a reformat. If I attempt to do the longer reformat, it will sit at 0%, and will not move.
If I do the quick reformat, it will reach 100%, and then say Setup was unable to format the partition. The disk may be damaged.

Since then, I've disconnected / reconnected all wires, reseated my RAM, as well as my video card.
And still the same outcome.

I'm at a loss for ideas at this point, and I've come here in the hopes at finding some type of solution.

Any help or ideas would be greatly appreciated.

A:Trouble Reformatting (Win XP)

10 more replies
Answer Match 53.76%


I've been trying to reformat Windows XP on my Dell Dimension 4600. However, I am having trouble booting from the CD. I have 2 CD drives.

If I run Windows and insert the Installation CD in both my CD drives, my top drive (D) cannot read the CD but the bottom drive (E) can.

I have tried booting from the CD with the installation disk in both drives several times.

I'm assuming the D drive must be the drive the computer tries to boot from since that drive won't read the disk in Windows and the E drive will... I'm just not sure what I can do about this.

Any help someone can give me is appreciated! ;)

A:Having trouble reformatting XP

and welcome to the Forum

Prior to installing, enter BIOS ( Setup ) and set the first boot device as CD/ROM. Put your XP Disc in the drive and disconnect all external peripherals except the monitor, keyboard and mouse, and be sure those are not USB, or wireless. Any internal USB card should also be removed.

If you are using an upgrade version installation CD, you'll also need a CD with an older operating system ( Windows 98SE or Windows ME ) to complete the install. Also Make sure you have the 25-digit product code for the Windows XP CD.

Once you set your BIOS to boot first from cd . . when it restarts you will see a black screen with a prompt "Press any key to boot from CD" . . do that and you will be able to delete any or all partitions and recreate one or more, then proceed to formating and installing XP.

That message can pass quickly, so have a finger on the keyboard when you boot. This will delete all data on the drive so be sure you have your important data backed up. The prompt will appear after every reboot, but do not press any key on subsequent reboots. The setup process will continue with no action required from you.

If you do not get that message, and if you have another optical drive, try the XP CD in the other drive.

You can get a reinstallation guide specific to your Dell here:

8 more replies
Answer Match 53.76%

we have a dell deimension 4600 with windows xp home edition. we got it used from my bfs dad. we have some of the paperwork/manuals, although i have the feeling some of them are missing. and we dont know any of its history. we got a virus and a coworker recommened we reformat. he wrote out directions & i followed them, only to find out that the directions ended after i uninstalled everything. so i turned it off, went to work the next day only to find out that the guy giving me advice was fired for stealing. so i came home and "guessed" what to do. i put in the windowsxp disk, installed it, then put in the dell "drivers" disk, and i think i installed some of them & not others, i really have no idea. but i did install norton system works 2003 & thats running fine. & ive been doing windows xp updates (just did service pack 3). the only problem im noticing now is that we cant play online radio stations (i installed itunes & it says "itunes is having a problem with the audio configuration) & cant watch videos on youtube (says i need to download adobe something, but when i try to, it gives me another error that i dont remember but i can check it again if anyone wants to know)...

any advice? im pretty much computer stupid as far as stuff like this goes.

A:trouble after reformatting

go to Start>Control Panel then select System then click on the hardware tab and select Device write down and tell us what devices have yellow exclamation marks by them these will be the devices that still need device Drivers...installed

once you determine what devices still need drivers you can go to the below webpage too to download them or just get them from your Drivers CD

4 more replies
Answer Match 53.76%

After looking at endless videos on youtube and guides. I am still having problems trying to reformat my computer. I havnt got a windows xp original CD but i burnt a copy from the internet.

I tap F8 after turning it on, that then brings me to some options, to boot up using floppy drive, CD drive and another 2 drives. i choose CD, then a black screen comes up with lots of white writing in a grid, with a countdown at the bottom, with "press esc to reboot" next to it i either press esc or leave it but either way it just boots the system up normally.

Is it the disk im using, or am i making a mistake.



This is after tapping F8

This is after selecting my CD drive

And this is after its timed out or i press esc (the only option)
yes it is blank

And this is after waiting a couple of seconds

Hope thats helpfull


A:Reformatting trouble

Maxtor 5t040h4 is the hard drive.
Fujitsu mpf3102at is a hard drive.
AOpen COM5232 / AAH is the CD drive.

Did you choose the Aopen?

2 more replies
Answer Match 53.76%

This is my current setup:

Dell Inspiron Laptop
Windows Vista Home Premium
Intel Core 2 Duo 2.2 Ghz
GeForce 8600 GTS
100 GB SATA HDD with 2 partitions: a 10 GB recovery partition (formatted in FAT32) and a 90 GB "main" partition where Vista is installed (formatted as NTFS).

So here's the story. I was trying to install XP in dual-boot with Vista, so I tried making another partition but even after defragmenting my C: drive, I still couldn't create a partition bigger than 700 MB. I then tried defragmenting with Partition Magic 8 (which apparently has compatibility issues with Vista) and it moved 3 files but it wasn't able to recognize my Vista partition. As soon as I closed PM8, I got a blue screen of death and I haven't been able to load Vista ever since. If I try to start Vista up again, it gets to the loading bar before causing another blue screen of death and automatic restart.

If I try to use the recovery options integrated to Vista, they aren't able to detect my Vista partition, only the recovery one. At first, when I tried to do a fresh install from my Vista installation CD, it showed me both partitions although it listed the Vista partition as unused. When trying to install on it, it told me it was unusable because it was formatted as FAT32, which it isn't. The other partition is both FAT32 and too full to handle a Vista install. I also can't delete or move my Vista partition (they're grayed out), nor can I resize it (I get an error message if I try... Read more

A:Reformatting trouble

Howdy Mike Ven and welcome to TSF

The easiest thing to do for you is to start from the beginning..

What would you like to do? Still install both OS's? If so Go into your BIOS and boot from F10 to save and exit..
Next put your vista cd in..(is it a full version or just a recovery cd?) and let it load up.. eventually you will get to the install process. Delete all partitions expect the recovery one (or if you do not want it delete that to and call Dell and tell them you want your "real" disc (they have to send you one)

Format it like this...(if you do not wipe your recover partition) 60 gigs which would be 61440 for vista

and the rest for XP... But you have to install Vista first before you install XP..

If you have anymore questions do not hesitate to ask.. As I am not the best at explaining things in a great manner lol.. (working on it though)

4 more replies
Answer Match 53.76%

Well now i have a new problem XD I replaced my mob/cpu and when i reformatted, it's stuck at the stage where it is searching for previous version of microsoft windows... HELP!!!

Spec:- Motherboard: Asus79 Deluxe
-Amd quad core phenom x4 2.4 GHz
-Asus 9600 GT
-WD 500gb 7200 rpm

A:Trouble reformatting

Run chkdsk first, before running the install.

1 more replies
Answer Match 53.76%

I'm having a hard time reformatting a hard drive. I did the fdisk and deleted the primary and extend dos partitions and created a new partition. Then I restarted the computer with a Win98 startup disk and got back to DOS. Now I want to format the hard drive. When I type in "format c: /s" I get an error message that says invalid media type reading drive c. What do I do now?
Thanks in advance for your help.

A:Trouble Reformatting

9 more replies
Answer Match 53.76%

I recently inherrited a lovely trojan/rootkit on my PC called Mebroot which is apprentaly the stealthiest rootkit around at the moment and it seems to have already keylogged plenty of info from me which has shown on various game accounts e.c.t. Anyway, to get rid of it i am going to ahve to reformat, I have some RAM coming in a few days so it is another reason to clean out my PC.

My friend burnt me a copy of Windows XP and there is a key code is on the side of my PC but for some reason when I get to the 'Press any key to boot by CD' if i press a key my pc just sits there with the _ flashing away. If i dont press any key windows boots like usual. Im guessing there is a problem with the disc?

Please help, thanks in advance.

A:Trouble Reformatting.

All Windows XP discs are coded to work with the key that is assigned to it. Your key will not work on a different copy of Windows XP. I know. I've tried and found out the answer from another site about it. You would need to burn a copy from the disc that came with your CD key not your friends. Either that or get your friends CD key, but if he is currently using it himself that won't work unless his is a multi computer key or whatever it's called.

4 more replies
Answer Match 53.76%

My computer is infected with the Vundo.D.27 virus even though it was reformatted. I've used Avira and SuperAntiSpyware and it still won't help me resolve the problem. My sound system also doesn't work - not sure if it's due to the driver or the virus, but I suspect the latter.

Here is the contents of my DDS file:

DDS (Ver_09-02-01.01) - NTFSx86
Run by Henry at 21:49:32.00 on Mon 02/16/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.422 [GMT -8:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program File... Read more

A:[SOLVED] Computer infected with Vundo.D.27 even after reformatting

Hi gwr922,

You appear to have run Combofix. Could you please post the Combofix log? It's located at C:\Combofix.txt


15 more replies
Answer Match 53.34%

I am reformatting my computer for a fresh start and i have run into a huge problem. I have a sata drive and I press f6 to install my own drivers for my hdd. But once I get to the point where you put in the disk, it doesnt recognize the disk. It reads the disk but keeps saying to insert the manufacturer's driver disk. I have used the one my hdd came with, and i have downloaded a new one. It still doesnt work. I have gone through and deleted my bootable partition through windows 98 fdisk......but to no avail. Please HELP!!!!!

A:trouble reformatting win xp (sata)


Forgive me for asking the most basic of questions, but we have to start someplace, so need to make sure things are set up correctly. Do you have the boot order set to:

Sata drive you want to boot from

Might also be a good idea to tell us what other types of disks that you have on the system and how you are trying to set them up.

Clear something up for me, are you trying to install Win98 or Win XP??????? Am I to assume that since you used Fdisk, you are going with the 98 setup?? Oh, do you have the regular self booting Operating System disk?

Help us to help you and we will wait to hear back from you.

5 more replies
Answer Match 53.34%

So with all the problems with my PC, i decided to Reformat it.
but when i try to reformat it, it says:
"The file usbehci.sys is corrupted"
then it tells me to restart the computer.
how do i fix this?

A:Trouble With Reformatting. usbehci.sys I Really Need Help

What media are you using to format/reinstall?

Do you have a MS XP CD? Or recovery/restore CDs? Or a reccovery/restore partition?

Reformatting destroys all data on the PC. Is that your intent? Why not just delete all existing partitions before trying to install XP?

At what point was reference made to the file named? Be specific, please.


5 more replies
Answer Match 53.34%

I've recently had a STOP: 0x24 code and have decided to reformat xp home if that will even work. But after i insert the OS cd and hit enter to start the setup and go to the agreement page the screen that I was already on stays blue with nothing on the page except a message at the bottom. The message says "Examining 38147 MB Disk 0 at Id 0 on bus 0 on atapi...". Can anyone help?

A:Trouble Reformatting xp home

Have you tried booting into Safe Mode? If you can, Go to Start,Control Panel,Administrative Tools,Computer Management,Disk Management. Tell to delete partition. Then Format with all volume. Exit then reboot. Hopefully will boot from XP disk.( No guarantees, but something that may help)

2 more replies
Answer Match 53.34%

So I am trying to reformat my hardrive and install xp on it. Everything was going fine until I got to the screen where it asks to set up(press enter) or repair(press 'R') xp. Once here, my keyboard does not function anymore. I have tried many things to no avail. Please help. -Cody

A:Reformatting and installing xp trouble

and welcome to the Forum

If you are using a USB Keyboard and mouse, try a ps/2 . . some systems will not recognize USB at the installation stage

3 more replies
Answer Match 53.34%

Was given a dvd-r disk with video material on it. I would like to erase the files and reformat the disk. Not knowing much about these things, I assumed that all I had to do was to put the disk into the dvd-rw drive and reformat. While reformatting I got the message that formatting couldn't be completed??? The disk holds two folders (audio_TS and Video_TS) and several read-only files (with these extensions: .IFO, .BUP, .VOB). Maybe the disk can't be reformatted, or can it?

A:Trouble reformatting a disk?

if it's a dvd-r, it can only be used the once.

what you want is a dvd-rw, which can be used in much the same way as an old-skool floppy disk, allowing you to erase, format etc.

4 more replies
Answer Match 53.34%

As the title said, I'm trying to reformat my hard drive. My OS is windows XP pro. So I loaded my system disk into my cd-drive and told the computer to boot from CD-ROM. I enter the windows setup and it loads the files it needs. I am then asked if I want to continue setting up windows or if I want to use a recovery utility. I choose continue setting up windows. At this point the setup utility tells me I do not have a hard drive connected or powered on, and to run diagnostic services on the device.

I can still boot into windows, so I don't see how its possible to have a problem with my hard drive. I have run a diag. device on the harddrive and the results turn out fine.

What gives? help would be greatly appreciated.

A:trouble reformatting PC with windows XP

read mesage below

12 more replies
Answer Match 53.34%

Yesterday I turned my computer on to see that it had a blue screen and was saying something like "Checksum error: SHLWAPI.dl not found" (this was right after I had downloaded the Windows Service Pack 3). I looked far and wide across the internet for a solution, but nothing worked, so I decided to reformat my entire computer using the Windows XP Reinstillation Disc. Now that everything has been cleaned and the computer has nothing on it, everytime my telephone rings, I'm kicked off the internet. I have DSL so it shouldn't be doing this. Any ideas on how I can easily fix this?

More replies
Answer Match 52.5%

I have this old Dell laptop (5 yrs. old) and recently my son accidentally clicked some ad and now we have tons of virus's with lots of pop-ups. I first tried getting rid of the virus's but can't get them all. So, I want to reinstall xp and start over. I found the original xp cd that came with the laptop. After first uninstalling almost everything from the "add or remove programs" feature I had it pretty much stripped down. It even went into safe mode.
BUT, when I slipped in the xp cd and clicked install xp, an error message appeared and said I already had a newer version of xp on the computer and I could not install this version. I took off all the service pack 2 and 3 stuff and thought that would do it, but it still won't let me install.

Is there a way around this?

A:Having trouble reformatting old Dell with windows xp

16 more replies
Answer Match 52.5%


my girlfriends computer is riddled with viruses and spyware, and no matter how many times i run avg and spybot i can't seem to get rid of them.

she has a amd sempron 2800+ 1.6Ghz, 512mb ram, 52x dvd, nvidia fx 5200.

mobo is asus x-series, K8S-MX, hdd is WD 800JD.

i backed up important data on a 16gb thumbstick, and went to reformat windows, opened command prompt, and: Format C:
didn't work, as the drive was in use... i remember format C; from old win95, 98 days used to work... restarted pc

and booted up the xp cd, came to an error saying no hdd detected please install any sata controllers, so i took off the case and to my surprise the wd800jd is a sata hdd(must have been the first one ever made!).
so restarted again and selected option F6 to install sata controllers, It asked me to install 3rd party drivers or continue, since there is no hdd drivers in her mobo box i declined and continued, it told me I was out of luck and to exit.

So i jumped on my computer and downloaded the drivers and stuck them on a disk, and the usb just incase. rebooted xp cd, and it asked for a floppy disk, i havn't used a floppy disk since the late 90's so i just hit enter, and it bugged out a bit, and asked for floppy drivers in drive A: specificly.

So i'm lost, i can attatch a floppy drive because i have an old junk pc, but i don't have any disks for it, it this my only alternative? or is there someway i can get xp to see the hdd? obviously the guys who p... Read more

A:trouble reformatting wd 800jd sata.

8 more replies
Answer Match 52.5%

Hi all,

I'm hoping to get a helping hand. I've recently had to reformat my laptop which is a Dell Inspiron 5150. I used OS Reinstallation CD. I got to the part with the partition and when trying to delete it, I get a message stating that I cannot delete the partition because some files are on it that are necessary for the reinstallation.

So, I just kept going, and reformatted the hard drive. There is said that information on the computer may be lost, which is what I want. Anyway, after the reformat and reinstallation all of the icons are gone from my desktop that I added after the purchase of the laptop. However, after viewing my C: drive, everything is still there.

I need to somehow completely wipe out everything on the laptop and reinstall. I imagine it has to do with me not being able to delete the partition. Can someone advise if maybe there is something I have to do before that?


A:Trouble Reformatting My Dell With Window's Xp

The Partition you can't delete is the recovery partition is has re-installation files you need to re-install your operating system with the restore CD. If you do manage to delete this partition your recovery cd's may not work. When you reinstalled windows the system recovery cd's restore the computer back to the way it came from the manufacture. All the software you installed needs to be reinstalled.

2 more replies
Answer Match 52.5%

i did a complete reformat of my 6 year old dell dimension 4600 and when it was done my speakers and microphone did not work at all. my dell 1704fpt colour monitor has very limited display. there is no gradient in the colour so it is very basic in display.

in the disk of drivers that came with my computer no sound nor sound drivers that i have installed work properly. the driver i downloaded from for my monitor did not install.
please help

A:Solved: no souno sound and limited display after reformatting computer

7 more replies
Answer Match 52.08%

I'm fixing my friend's computer (which I ended up deciding the problem was way too bad (it ate up the anti virus)) and did the following:

* Used dban to fully wipe the disk - apparently the computer had been reformatted before, but problems that were occurring before the computer was reformatted was still occurring

* Got a copy of XP and tried to install it onto the computer. it's having a lot of problems installing XP for some odd reason. sometimes it just hangs in the initial screen or the computer shuts off by itself.

i just got through to the last stage of the blue screen (after it loads all the drivers up, then formats the partition then does something else) and it was supposed to restart, but after like 10 minutes (or more) it didn't start..... I noticed that the HD wasn't doing anything either.

what do i do now? i can't seem to get past this initial blue screen.

the computer is about 4-6 months old apparently, and was bought brand new. it is an Acer 6230 (or is it 6320?)

one of the problems that kept occurring was that the computer would just shut down. I thought that it may have been her power management settings for the comp initially, but she told me that the computer shuts down when she's typing a Word document and doesn't auto-save it so she has to start all over again.

I've ruled out that it shuts down because it's too hot. I know the other reasons for computers shutting down when it's not supposed to ... Read more

A:Trouble installing XP for reformatting - hanging & shutting down by itself

Sorry it's an Acer 3620.

1 more replies
Answer Match 45.78%

This isn't really Software related, just really need an answer or two on why this is happening and if this has happened to anyone else.

Well my problem is that my computer freezes or restarts itself whenever it pleases. Usually when I have about 3-5 programs running my computer will just freeze, sometimes only one! Then I have to restart it manually, then about 3-4 hours later it will restart itself or freeze again. But this doesn't happen every 3-4 hours, sometimes it can be days before it will freeze/restart then I have to do the process of re-booting my computer again. I was talking to a friend about this, he knows a thing or two about computers. He says it's the lack of memory on my computer that once I have too many programs running at once the processor can take all that memory at once, then it will restart or freeze on it's own...

I've had this computer a little over 2 years now, and this started about late March of this year, before that, everything was running smoothly, no freezes or restarting.

If anyone has any feedback on this, feel free to reply, thanks.

A:[SOLVED] Computer Trouble


Originally Posted by MikeJR

I've had this computer a little over 2 years now, and this started about late March of this year, before that, everything was running smoothly, no freezes or restarting.

It sounds like you added some software in March that may be causing this. Did you add new software in March?

Also do you run with a firewall and anti-virus?

Another thing do you keep your firewall, anti-virus and XP updated (I am assuming you are running with XP with System Pack 2 installed)?

Lastly, do you add a lot of new software and then remove them?


8 more replies
Answer Match 45.78%

My computer tower has been through a lot, and it's beginning to fall behind the standards of today's pcs. However, my PC has been running abnormally slow lately, and I'm not sure if it's because of the computer or an infection or some kind. It's never been this slow before. Avg found nothing.

Logfile of HijackThis v1.99.1
Scan saved at 7:06:31 PM, on 5/10/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe... Read more

A:Solved: Very old trouble on a very old computer.

16 more replies
Answer Match 45.78%

Well I obviously have a problem. Whenever i try and log into my xp account i get a bsod. The only info i get on the "error" is:

stop: 0x00000008E (0xC0000005, 0x80035A9D, 0x00000000)

Now to give more info i think might be helpful. I recently contracted antivirus 09. I thought i had killed it but a last week super anti spyware found a trace of it and deleted it. (I followed basic steps the forum instructs) So i put that out on the table. Lately my internet (the past 2 days) has not been working. It works one morning but after i put it in sleep mode for 8 hours and come home the internet no longer works. So i looked online to see if i could dig up anything. My ie was displaying a address that had megaclick (something like that, it stopped) in it instead of the default google. That from my research on the internet was from the megaupload manager. So i thought to get rid of it. After i uninstalled it i booted in safe mode to run my various scans. I have McAfee, Avg8, super anti spyware, and Malwarebytes anti malware. Since my tango with antivirus 09 my avg has no longer worked.

(I stupidly uninstalled it when it would no longer update during my time with antivirus 09 so i uninstalled and reinstalled it and that's when it no longer worked. It would start a scan and then it would bsod with the error: no_page_error something. i can get the error if it would help. My friend said that the data in avg was corrupted giving me the error. The error... Read more

A:[SOLVED] Computer trouble

Hello ,

if you have 2 antivirus programs installed remove one of them for all they will do is fight each other rather then protect your system !!

okay now heres what you need to do to get your system free from infection

what you need to do is follow this link

for this to work properly you must follow all instructions

if you can not compleat a step make a note and then move to the next step

save all logs to the desktop for ease of reposting

when you have compleated the steps do not post back here you must start a new post in the (Highjackthis Forum log help forum) of this site

stand strong for the techs there are busy

let them know of this thread

2 more replies
Answer Match 45.36%

Parts in system:

ABIT AG8 LGA 775 Intel 915P ATX Intel Motherboard

Intel Pentium 4 540 Prescott 3.2GHz 1MB L2 Cache LGA 775 Processor - Retail

CORSAIR XMS 1GB (2 x 512MB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel Kit Desktop Memory

SAMSUNG HD502HI 500GB 5400 RPM SATA 3.0Gb/s Hard Drive

POWERCOLOR HD2400PRO 512MB SCS Radeon HD 2400PRO 512MB 64-bit GDDR2 PCI Express x16 HDCP Ready Video Card

JUST PC Gazelle JPC899TI Titanium/Silver Steel / Plastic ATX Mid Tower Computer Case 450W Power Supply
okay, that is the basics. If I've forgotten something, please let me know.

I am using the stock heat sync, and I've already tried to swap out the power supply for a Antec 430W PSU that was in a friends system. It also does not work. The problem I'm having is:

I turn on the computer, and then it boots up. about 10-20 seconds go by, it just shuts off. Randomly, no message, no nothing. The HDD that I'm using is blank, and I've unplugged it so I do not damage it. I've taken the 2032 battery out of the mobo and let the CMOS reset, which changed things, but really did not... Read more

A:Solved: Trouble with computer I'm putting together

12 more replies
Answer Match 45.36%

Hello, I recently posted because I had a virus on my computer but I ended up just reloading my xp computer instead of trying to have you help me remove the virus. But after I reloaded it, I realized that I can't find my motherboard installation disk. So I found the drivers online (the motherboard is a MSI 760 GM-P33) and I installed them but my computer is not working properly. If I look at that device manager, it shows yellow exclamation points on other devices and pci device (2 times) and video controller. I also can't seem to download anything at all and it's not picking up the windows updates so I can update it and when I try to search for them manually, it won't allow me to download them. Do you have any suggestions on what I can do? Thanks, Deanna

A:[SOLVED] trouble with computer after reloading

You should only download your drivers from the MSI download page for your motherboard. In the Device Manager, do you a setting for Network Adapters?
On an internet computer, go to MSI drivers page: MSI Global - Computer, Laptop, Notebook, Desktop, Motherboard, Graphics and more, download the System & Chipset driver and install that first, if you don't have internet, save it to a USB Flash Drive and install it on the troubled computer.
Also download the Onboard LAN driver, and any other device drivers needed from the Device Manager, including the two Other drivers on the Download Page.

19 more replies
Answer Match 44.94%

Hi everyone,

I just recently gained a job at an internet cafe called xxxxxxxx, in xxxxxxxxx, Colorado.

There is a computer here that has had some trouble and I can't quite figure it out.

The original problem is the computer would boot into windows and explorer would never start. I tried the same thing in safe mode, and it still would not run. So I ran a windows repair on the computer, by inserting a windows xp home cd, and selecting the repair option AFTER you choose to install windows to the hard drive.

During the install process it came up with a couple of error messages telling me the computer did not have administrator rights, so I couldn't install specific files. But it continued through and seemed to reinstall windows.

Now when I start the computer, it comes up to a blue screen then immediately restarts itself. And it continues to cycle itself through this loop.

Any suggestions?

Thank you so much,

A:[SOLVED] Internet Cafe - Computer trouble

Hi Brandon.

First, congrats on your new job.

Anyway, access the boot menu like you would to boot into safe mode. But Disable automatic restart on system failure, and then boot into Windows. It should show a BSOD.

Post the entire contents of the error. you don't have to post the "A problem has been detected and Windows has been shut down to prevent damage to your computer..." part, just the technical details.

19 more replies
Answer Match 44.94%

Hi everyone,

My name is Todd, and I'm a college student living on campus with a bit of a network problem.

Let me explain some things that focus on the problem I'm having. My college has network policies for any laptop or computer being used in the dorms. They have a system set up to "validate" your MAC address after a series of tasks (i.e. installing their version of McAfee VirusScan, updating your OS with patches and updates, etc.) all to ensure security.

I had my computer validated through their policy system. If any computer is not validated then it redirects the user to the registration page, disallowing any unvalidated computer from accessing any other website or URL.

My computer's been running fine since the first day, but just last night I lost the connection. Let me explain why. I brought another laptop from home (my Fujitsu S7010) and tried to get it registered and validated on the network. I used the ethernet connection in my room and when I expected it to redirect me to the registration page, it didn't. It was just stuck on "Acquiring Network Address" and didn't connect.

I gave up and tried my original working laptop, but that didn't work. For some reason, the network is "ignoring" any connection through my ethernet jack. I tried other ethernet jacks with my working laptop and it connects fine.

It seems like now whenever I try to use the ethernet jack in my room, I can't connect. Is there a way ... Read more

A:Solved: LAN trouble - network ignores my computer

You need to contact the campus IT folks and explain what you posted here. That's the way to solve this issue.

3 more replies
Answer Match 44.52%

Hi. Recently I had some trojan rootkit hit my computer, and decided maybe it'd be best if I reformat it and re-install windows. Catch is, I'm not really good with computers and don't really know how to do this.

It's a dell laptop, and I have windows XP running on it. Still have most of, if not all, the original cds that came with it when I purchased it. What I'm wondering is how hard this is to do? Could I risk wrecking more than I do good by attempting this when I don't really know what I'm doing?

Let me know if your need to know anything else, like what model and other stuff, and I'll get back with it. Any help'd be appreciated, thanks.

A:Reformatting My Computer

Hello tofte

I have a fairly standard procedure that I follow, after backing up what data I can safely save and then restoring the computer
I apply any driver updates that seem necessary, you have to go to your model's web page and compare dates, if you see newer drivers, it's best to load/update them. Next I clean the computer of useless crud and adware installed by the manufacturer. Same thing for something like norton's trial subscription, there's a special uninstaller for that.

Next I will apply the latest service pack, having the latest drivers and no security software to interfer

Then I load my security software

Last I connect to the internet

This is a pain but I believe it to be the safest approach

In your log I noticed you were running norton's and PrevxCSI, and teatimer, avoid any combination of security software that
might conflict

22 more replies
Answer Match 44.52%

c:\WINDOWS\system32\presetup.cmd - FILE NOT FOUND!
c:\WINDOWS\system32\setupORG.exe - FILE NOT FOUND!
(setupORG.exe ->Original windows Setup.exe)
1."Preset.cmd" not exist in the i386 folder in UXPCD
"setupORG.exe" not exist in the i386 folder in UXPCD
2. Check your "txtsetup.sif" in the i386 folder on UXPCD
setupORG.exe=1,,,,,,,,2,0,0 ; must exist
prestup.cmd =1,,,,,,,,2,0,0 ; must exist

Now this is very similar to the post found on these forums but it doesn't solve my problem.

To walk you all through what i've done so far.
Trying to clean up my dads XP Home ED comp. I went out and bought Windows XP PRO.

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.

Now I wasn't able to delete the Windows XP Home ED. Partition so I just merged the two since they have similar files.

Everything was installing fine until I got the error message as posted above.

I've checked the windows disk, everything ... Read more

A:Reformatting Hp Computer

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.Why can't you boot from the CD? Familiarize yourself with the BIOS and look for a 'boot order' option and make the CD first.

5 more replies
Answer Match 44.52%

i tried my best to catch up to what our i.t specialist have taught me but he was so fast and very busy lately. please kindly jot down step by step how to reformat a computer.

A:Computer Reformatting

Assuming that you want to reinstall the OS, It depends on the computer and what disks you have.
If this is a retail computer, you should have a set of recovery disks or you might need an original Windows CD
What is the make and model of your computer?

4 more replies
Answer Match 44.52%

I want to know if there is any way to reformat my computer (HP) without having the default factory programs (AOL 3 Months Included, Get Vonage, My HP Games, Norton Internet Bullsh*t, and all this other crap) installed.
If there IS any way, can you please explain the procedure?

Thank you,

A:Reformatting a computer...

6 more replies
Answer Match 44.52%

Am currently writing this using my laptop computer. I need help in formatting my desktop pc. It runs Windows Vista Home Basic, and as you know the *restore to factory* recovery info is contained on the hard drive(which I cannot access) Is there any other way I can format it?

Here is the problem with the other computer....
I push the *power* button to boot up computer but it takes 20 minutes to an hour to boot to the process I see no *logo* screen, so cannot tap F8 to gain access to the advanced boot menu screen. Then suddenly it boots to the desktop. I can acccess anything ON the desktop but cannot access IE, nor will Add/Remove programs work. I click to uninstall a program, and it says *its working* but it basically freezes and doesnt uninstall anything, AND doesn't really do anything. I had to use ctrl/alt/del to shut it down. Restart does not work, same problem with booting.

Bad me, I had loaned the computer to a friend for a few months while I was preparing to move, and moving as well. I just got the computer back last week. YESTERDAY my friend tells me the pc has been *misbehaving* for about 2 months and never before had any problems while in my home. I know, never loan computer to *friend*...but lesson learned.

I really need to know how to format. Am wondering if I should create a boot disk for it from this computer and then try that.....but will wait for your advice.

PS: I have been waiting for the computer to reboot now for about 1.5 hours... Read more

A:PLEASE! I need help in reformatting my other computer...

what are you running
video card
power supply

check the listings in the bios for voltages and tempretures and post them

because of it being moved something could have worked loose check the connections
in the bios disable the the gui[logo]
try a cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button

to restore to factory you usually put in the recovery disk and hit one of the F keys as it is booting up
then the recovery cd and the recovery partition work in conjunction with one another to impliment the restore
there will be a diagram and instructions in your manual

then see if you can get safe mode[low resolution mode]

9 more replies
Answer Match 44.52%

This is a huge thread. I had no idea what forum to put this under, but I don't think it should have to go anywhere else other than here. This is a question about reformatting my computer, with no real full answers.

I have really started to notice how slow my computer has become, so I have decided to reformat the computer. Thing is, I am not going to just put back the back-up file, and I am not wanting to lose everything. Thanks to a second hard drive, I have decided to try and go through everything we need and put it on there manually, so to not include what I don't want. I just wanted to know, what do you think I should try and save from this reformat of a computer?

My list:
Program files (the instillation file)
Start-up files / 'All Programs' (much the same as ^)
Browser information (bookmarks, settings, saved passwords, forms (anything else?))
Bits of set up information (internet connection, drivers (must check my CD collection))
My document files (for all users) / Files stored on c drive (my folder, and everyone elses)
Documents and settings (go through them and have a look, not forgetting limewire shared downloads)
And your suggestions and reminders

Before doing any of this, I will have to create a few back-up files on DVD's just in case. I have not gone through with it yet, but DriveImage XML seems to be my best option so far. After that is done, I will get onto doing this eventually.
What do you think I could be missing?

Will this h... Read more

A:Reformatting the computer

11 more replies
Answer Match 44.52%

I have a computer with windows xp professional Edition which was infected with a rogue virus. I was able to remove this virus, however it infected the registry. All the periferals were disabled included the cd-rom, network drivers, processor drivers. I ended up deciding to reformat the computer. It has raid 0, with 2 hard drives.

When I formated it I got a BSOD 0x0000007b. I put in the raid controller driver on a floppy drive. I was looking online for any solution to this problem, I found a few but nothing that would help me resolve the problem.

This is a 7 year old computer but I'm used to it and do not want to buy a new computer.

I am hoping someone has experienced a similar problem and can tell me how to fix it

I ran a chkdsk on the hard drive, they were fine.

A:reformatting computer

System manufacturer and model?

What exact steps did you take to reformat/reinstall Windows?

Do you have a MS Genuine XP CD sold by Microsoft?


9 more replies
Answer Match 44.52%

windows 2000 upgraded from windows MEcomputer totally messed up after someone went in and deleted everything from add/remove programs, all other programs and files etc deleted also.internet explorer still works and it will still connect to the internet but it won't install any necessesary programs such as avg antivirus or spybottried to reformat with win2000 cd, but it wouldn't complete the format. a message keeps popping up in a gray box: "the application must be installed to run. please set up fromt he location where you originally installed the application"went to http://windows2000.windowsreinstall.comshould I try Windows 2000 Pro install on used Hard Drive or Windows 2000 Pro Repair install ?the cd is a full installation there a way to format the hard drive to get rid of everything and then install win2000 from the cd? there is nothing to back up or save on the computer.

A:need help with reformatting computer

Pop in the win 2000 disk.....go to the setup menu..and instead of formatting the drive, delete the partitions and remake them. Then install.

2 more replies
Answer Match 44.52%

I have been having issues with my computer. I was having problems with a virus and I thought it was gone and then I went to turn on my computer and all I get is my desktop background picture and no start menu and no desktop icons or anything. When I hit Ctrl Alt delete nothing happens at all. No one has been able to help me with this problem. One person told me I would need to find the cd for my computer to basically reformat it. I thought I found the cd and put it in and again nothing happened. These are the cds I have, Operating System reinstallation cd. Drivers and Utilities. And I have a couple that say Application on them. Are any of these the ones I need or am I doing something wrong? I really need my computer soon and just need some help. Thank you.

A:reformatting my computer

Also my computer will not go into safe mode either. I have tried that.

12 more replies
Answer Match 44.52%

Hi, I'm trying to reformat my computer. When i put the window XP cd in, and i reboot my computer. I don't get the blue screen to full reformat my computer. I tried turning off my computer, and turning it back on. Putting the cd in and i don't get the blue screen. I reformat my computer before and i get the blue screen, but some reason i don't get it today.

A:Need help on reformatting my computer

Is the BIOS set to boot to CD first and then hard drive?

18 more replies
Answer Match 44.52%


So I reformatted my computer (from CD)... I had 2 problems DURING reinstall-ation

1- missing duser.dll file (so I skipped it)
2- when it was "updating" for some fun reason it said I had some setup something unabled....
So now I'm trying to connect to the internet and no luck.... I installed Mozilla from a USB... IE7 and Mozilla exist but neither connects....

I went to control panel -> Network Connections -> Add New Connection -> Get error "The New Connection Wizard was unable to open the following location on your machine: C:\Program Files\Online Services"

I can reinstall windows again but it asks if I should update (recommended) but I can't even connect to the net... and YES the internet is connected to the other computer and the Ethenet is green - the plugs are working so is the machine
Anywayz I did add Duser.dll to my other computer (in the system32 folder) - but that's still not giving it the ability to go onto the internet.... still same error... in a sense the computer looks screwed but I need to somehow get onto the net so that I can reinstall windows with the updates and such

A:Reformatting My Computer

Try reinstalling it again, and make sure the CD your using is clean. If theres dirt or a scratch over a certain part of the CD, whatever file was there, the setup will skip. If you get the same error but your cd doesn't have any scratches on it, than it's something else. Try reinstalling it, that would be your best bet right now.

3 more replies
Answer Match 44.52%

How do I reformat my HP PC?
The model is dx5150.

I heard about various methods such as using F10 when in the blue HP screen during startup to reformat it. But it doesn't work for me 'cause I don't have a blue HP screen.

By the way, I don't have a Windows XP CD or any boot disks or such.
Is there anyway to reformat without an XP CD?

A:Reformatting the Computer

Well you need to have some kind of boot disc whether it be a cd or a floppy. You can use DBAN put it on a floppy and wipe the drive that way. And if you plan on using the computer again you need to have an OS disc to do a reinstall otherwise it is useless without an OS.

13 more replies
Answer Match 44.52%

Hello, new to this site. I want to reformat my computer and would like to find step by step instructions on how to do so. I already backed up my comp with Carbonite and a stand alone back up unit as well. Its a Dell laptop,AMD Sempron, Processor 3500+, 1.58 GHz, 896 MB of RAM/ Windows XP Home Edition 2002. What next? Any assistance would be appreciated!

A:reformatting my computer

Are you just looking to format or format/reinstall windows?The easiest way to do it is just insert your recovery discs, or other windows installation disc, and go forwards as if you were going to install windows.Microsoft provides a guide to do so you get to the point where it tells you that it is checking the drive you can eject the disc and shutdown the machine, or go through with the install if that was the plan.There are other programs to format as well, but if you were going to reinstall windows this is the easiest way.

7 more replies
Answer Match 44.52%

So I'm going to help a friend reformat and old computer and put XP on it......
I don't know if formatting old computers with XP is safe? She says its pretty old, like '99 and she got it for free from a friend for work (she can't afford anything else right now)
So it's not like we can go out and buy a bunch of stuff for it....I think it's running on Windows 98 & I know nothing about the drivers and I know she doesn't have any CD's for the drivers....

SO any advice on how to go about doing this would be awesome.

A:Reformatting an old computer...

I would have serious doubts about a '99 PC being able to run XP.

You really need about a 500 MHz CPU and 256 MB of RAM to make it run in a useable manner. Do you have that on the old PC?

Apart from that you just put the XP CD in the drive and let the PC boot from it, following the menu's. Remember it has to be a copy of XP that is not in use on any PC and was never supplied "with a PC", or the operating system may refuse to activate and lock you out.

1 licence per PC.

Then you need to know the make and model of PC or the make and model of the motherboard so you can get the correct XP drivers from the makers website (if any were ever released, given it's an old PC)

2 more replies
Answer Match 44.52%

I no doubt have viruses/malware and due to a failed reformat a long time ago, their is more than one operating system on my comp, and I just want to kill 2 birds with one stone and just reformat it and get it done with.

However, I have a few questions.

1) I don't have any of the CD's that came with the computer. If I go buy an XP cd, for all the other software (Microsoft Word, etc), how do I transfer it back to the comp without having to go buy it again to install it?

2) Is it possible that I transfer the viruses/malware when I put back the file I save after it reformats?

3) Any simplistic reformatting guides out there? I'm hardly computer illiterate, but I'm no technician...

A:About reformatting my XP computer...

Is your computer a brand name? There can be specific steps to take and you can often buy replacement recovery or reinstall disks for less than 20.00

List the brand model and service tag/ part number if any or describe the mainboard model and revision which is often a splash screen early in the boot process and is also written on the motherboard.

29 more replies
Answer Match 44.52%

Hi, I have decided to reformat my computer and I have never done this before and I was wondering what I would need to reformat my computer. I run Windows XP.

A:Reformatting Computer

16 more replies
Answer Match 44.52%


I would like to reformat my computer or set it back to the original settings. I cannot find the windows xp installation cd / boot disk.

I brought the computer legally so I have no idea why I didn't get them, I have all the other details of purchase and stuff.

I remember being asked to make a disk when I first switched on the computer but this was my first computer so I didn't have any disks or understand what it was doing.

Is there anyway I can reformat my computer or reset the settings?

A:Reformatting my computer

9 more replies
Answer Match 44.52%


I want to KILLLLLLLLLLLLLLLLLLLLLLLLLLLL my computer!!!!!!!!!!!!!

I hate it, I can't stand it... eitherway..... so it's win xp home

Tried to reboot that bleep of trash and pressing F8 then F10 then F4 constantly and it didn't work.... tried delete and got into bios

Problem - I was NOT given a CD... Futureshop and Canadian Electronic stores practice Tyranny

So.... Through my reading I found out about the I386 folder - mine was deleted so I re-installed SP2... BUT no winnt files that are exe

Now what? Any ideas?

A:Reformatting Computer - No Cd

by law your computer maker must furnish you a way to reinstall, sometimes it's a hidden partition on your hard drive, others even have you burn the cd's, if you neglect to do this or lose the manual telling you how to reinstall, companies will send you a reinstall package for a small fee, the important thing is your certificate of authenticty where you have a valid number.

call them up

4 more replies
Answer Match 44.52%

Hello. :3 So I was bored and wanted to use windows movie maker, but it wouldn't open and a little window just said error. I was thinking, "what if what ever program is being used to open it isn't working?" so I search the progam on the little start window and right click on it then i went to "open with..." and chose one. Then all the icons for all the programs on the bottom tool bar changed and then when I tried to open one it just said, "sorry (random program) doesn't support (random program) so it can't open." I've been trying to restore it to it's original state but nothing's worked. I can't even remember how i got on the internet! Can someone help me please? I'd very much appreciate it! Thank you! <3

A:Solved: Having amazing trouble with opening programs on my computer. Help please?

12 more replies
Answer Match 44.52%


I was hoping to find some assistance with a problem.

I have a computer that I just installed Windows XP on and another that I just installed Vista Ultimate x64 on.

I'm unable to get the Windows XP computer to see the Vista Computer.

When I go to "My Network Places" on the XP computer and click the "View workgroup computers" link, I get the following error:

&#8226; Both computers are connected by wire to a Buffalo WZR2-G300N router named "Alexandra".
&#8226; I've set both of their Workgroup names to WORKGROUP.
&#8226; I've run the File and Printer sharing Wizard on the XP computer
&#8226; There are no third-party firewalls active on either computer
&#8226; Windows Firewall is disabled on both computers
&#8226; Both computers have the same username and password and I'm the Administrator on both.
&#8226; Both computers can ping each other with no problems.
&#8226; I've shared a folder on my XP computer
&#8226; All of the necessary Sharing and Discovery Buttons in Vista are Green (On)
&#8226; The Vista computer, when I view the map, shows the XP computer, see below:

Here's a picture of how the XP computer is setup on the network:

I'm at a loss as to what I can do to remedy this problem. I would appreciate any help that can be offered.


A:Solved: Trouble networking WinXP and Vista Computer

11 more replies
Answer Match 44.1%

guyz, my computer run to slow maybe lots of uncessarry file was undeleted. i just wanted to reformat my computer... can u help me by sending a procedure on how to reformat my computer and what cd should i be needed..

A:step in reformatting a computer

what op system
you list it as 98 at the side but posted in xp section

4 more replies
Answer Match 44.1%

basically the question i have is this,

before i reformat my computer im suppose to save all the data i want correct? If so can i save my files to another internal hard drive in my computer?

Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep? (Example: If i wanted to move an episode of bleach, do i just drag it from one harddrive to another?)
Or do i just use (Start>>AllPrograms>>Accessories>>System Tools>> Back Up) to back up my files?

Last question.
After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(

Ty in advance

~~The Almight Choad~~

A:Question about reformatting my computer.


before i reformat my computer im suppose to save all the data i want correct?


If so can i save my files to another internal hard drive in my computer?

Yes, but be careful that you do not accidently format the wrong hard drive. I would recommend after moving all files over to your second drive, disconnect it before reinstalling windows to avoid the possibility of erasing it by accident

Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep?

The easiest way would be to drag and drop, but would only be possible if the two harddrives are on seperate IDE channels. If they are on the same channel, you run a high risk of losing data. I had 2 harddrives on the same channel a while back and ended up losing about 10GB of data.

After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(

You will need to reinstall your drivers, not the network connection. The driver is the software that tells your computer how to interact with your network card. Along with the network driver you will also need to reinstall your video, sound, and motherboard drivers.

18 more replies
Answer Match 44.1%

On my other computer, Sony Vaio Laptop...just recently it's been consantly shutting down everytime I run a big program, or sometimes just shutting off by myself. So I was guessing it was a virus, so I reformatted my computer, since that's the only way I know how to fix it. So in the process of reformatting it, it still was shutting down. So it took like 10 tries reformatting computer till it finally finished. Well, now that my computer has finally been reformatted, everything deleted in C and D drive n' all, my computer still shuts down. Does anyone know the problem? thank you

A:Computer Shuts Down EVEN after Reformatting

bad battery or PSU would be my first guess, but I'm sure you have tried running off each to see.

4 more replies
Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Help! Computer stuck when reformatting

Is this an XP cd and Vista was the OS that was on the laptop? I would try to do a full wipe of my hard drive without using an install CD. Try something like DBAN. That should wipe it pretty good.


You could also run some Diag tools on the hard drive to make sure that it isn't bad. I would use Hiren's for this.

2 more replies
Answer Match 44.1%

Ok after some help from these forums I found out I have Virut virus so I now have to reformat and reinstall my computer.
The only problem is idk how to go about doing that.

I'm on a Compaq Evo N115 running Windows XP Home Edition.

Now I used to have a compaq presario 700 and it came with these QuickRestore discs. Would I need those discs for this computer in order to do this?

If so where can I find them?

Thank you very much in advance.

A:Need help Reformatting and reinstalling computer

From"System Recovery: Each unit is shipped with a CD kit for quick recovery (erases hard disk and restores manufacturer-installed image) and software recovery (installs only selected standard software)."

6 more replies
Answer Match 44.1%

I have an old computer from my office that is running Vista. I would like to wipe the HD and reinstall Windows. The tech who set up the computers made it impossible to just format the drive. I can't get anywhere. The tech is no help. The instructions he
gave me don't work. I have the registry key. Is there something I can download?

More replies
Answer Match 44.1%


I will try to make this story as short as possible, but I am very frustrated on this.

My dad's laptop had gotten a bunch of viruses/rootkits, so I decided to use KillDisk and erase everything with one pass.

Everything gets done and I reinstall Win 7 Home Premium 64bit. Install everything and use the laptop like normal.

For the first five minutes, everything is fine. Loads programs up in a couple of settings.

After the five minutes, it starts getting very slow. The mouse is lagging. Everything takes a couple of minutes to load. The only thing I even did besides have it on was install Windows Update when you first reformat.

After a few more KillDisks and reformatting. the same problem is happening. I know rootkits are harder to kill than most, but can it be possible it is STILL alive?

I also am thinking maybe something inside the laptop is wrong (CPU, HDD.) How would I be able to check this to let you guys know?

I will try the HP Recovery Manager in a while and see if there is any difference.

Please, if anyone could help me and give me at least some ideas to why this is happening.

Thank you.

A:Computer goes very slow even after reformatting

It's unlikely the virus could survive a simple format or just the Diskpart Clean Command
which wipes the boot sector, although some can get into the BIOS.

First I would concentrate on getting a perfect reinstall: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums

Then if necessary compare that with Factory Recover if you made the DIsks or saved the Recovery partition: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If problems persist test your hardware and work through these other troubleshooting steps

5 more replies
Answer Match 44.1%

I'd like to know if my computer is completely safe. I found and removed some virus's and adware using malwarebytes and superantispyware. But I'd like to know 100% its completely safe to put in my personal info.

More replies
Answer Match 44.1%

Hi guys,After my virus/spyware infection, I decided to reformat my computer because after the cleaning, my computer seems to be messed up. The virus/spyware is gone but my computer is screwy. So I decided to just pop in my sysytem recovery dics that came with my computer. However, due to the current state of my computer, it would not autorun. So I had to restart my computer. Upon restart, I was prompted to perform this recovery, which I clicked yes. Now the problem is that, I didnt work. Before the process even starts, I am told that the reformat cannot be performed because the file hive "systemroot/system32/config/SECUIRTY" is either missing or corrupt. I have my system CD, what should I do? Thanks!Lawrance

A:Problem Reformatting Computer

It could be that your CD is dirty or damaged. Try cleaning it with a soft cloth.

27 more replies
Answer Match 44.1%

Hi everyone,

I've been receiving these few BSODs for many months. I've tried running memtest and update as many drivers as i can but to no avail. I've just reformatted my computer yesterday but still facing the same problem

The BSODs are:

-Page fault in nonpaged area
- System service exception
- Irql_not_less_or_equal
- Bad pool header

Many thanks in advance

A:BSOD even after reformatting computer.

Usual causes: System service, Device driver, graphics driver, ?memory

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

- Uninstall Norton. They are known to cause BSODs

Start Menu\Programs\Norton Online Backup Public:Start Menu\Programs\Norton Online Backup Public
Recommended to use Microsoft Security Essential from BSOD perspective, and Malwarebytes
Microsoft Security Essentials - Microsoft Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

- Do a series of testing using memtest86+. Bad RAM chip could be one of the cause here
RAM - Test with Memtest86+
Pay attention to #3, do the test for at least 8 passes

- Update these drivers as they are pretty old. Outdated driver sometimes cause crashes which is fixed thru update

Image path: \SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
Image name: mwlPSDVDisk.sys
Timestamp: Tue Jun 02 17:15:29 2009 (4A24FBC1)
mwlPSDVDisk.sys Driver Download Page

Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Dec 10 08:39:43 2009 (4B20515F)
iaStor.sys Driver Download Page

You can find the rest of the info here: Driver Reference Table (DRT)

Image path: \SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
... Read more

3 more replies
Answer Match 44.1%

So usually when I would reformat my computer I would put the first cd of norton ghost image disk after the computer restart and there would be that black screen that appear and asking me to type any command to make it work so I did and nothing happened so I tried again and it asked me to type the right command.

I remember last time my friend did it he type something after the black screen appear and it show the norton ghost screen to reformat the comp with the image disk so if someone could please help me out here and tell me what is the command that I need to type to access to the norton ghost screen to reformat my computer I would really appreciate.

PS sorry for my poor English im still learning it

A:Computer reformatting problem


2 more replies
Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Both the cd and OS are windows xp for both the laptop and desktop. I just reformatted my laptop to test the cd and make sure it was good.

Is there any way i can reformat my computer without wiping my hd? i have it partitioned right now and would like to save the stuff on my other partition since i didnt get a chance to back it up before my computer died.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Computer gets stuck when reformatting

anyone? please, your help would be much appreciated.

3 more replies
Answer Match 44.1%

Hello sevenforums, Ive recently been getting the BSOD.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8001A00F40
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

So I reinstalled windows 7 ultimate 64bit (thinking it was a software problem), and I got a BSOD before I even installed my graphics card and motherboard drivers.

So I install my drivers, they where successfully installed. Unfortunately I am still getting a BSOD every so often.

I recently purchased a new graphics card, and I'm 70% sure its the problem, but I want to be absolute!

I'm not an expert on BSOD and computers in general. So I have another assumption.
It could possible be my windows disk?
My windows 7 ultimate disk was somewhat glitchy. It took 3 attempts to install windows 7 (I would get an error at 37%). After the 3rd attempt it installed.

I added an attachment to this thread with the required system information using the SF Diagnostic Tool this forum suggested.

Any information on this problem would be great!

A:BSOD Before And After Reformatting Computer

Hello Baconman37 and welcome to Sevenforums.

I received your additional files, however I did not receive your crash dumps. To get these & enable them -
To ensure minidumps are enabled:

* Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
* Select the Advanced tab, click on Startup and Recovery Settings.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK till you're out of the dialogue.
* Reboot if changes have been made.

When your system crashes, go to %systemroot%\Minidump, wrap the newest 3, 4 dumps in a zip and upload them.

If crash dumps already exists in the folder, upload the newest and skip the above steps.

Best Regards,

1 more replies
Answer Match 44.1%

I have reformatted my hard drive and went to Dells website to download all of the specific drivers. Everything has worked except the sound.
I know it is Soundmax which they had on their website. I downloaded it and was installing soundmax and got the error-"Error Loading Streamci.dll. The specificed module could not be found." Would not go any further. Can anyone help?
I really want my sound.
I have a Dell Dimension 2400.Thanks.

A:No sound after reformatting computer

What version Windows and Service Pack level are you running?

23 more replies
Answer Match 44.1%

Have a Dell 410 XPS with vista that I would like to reformat. What is the proper procedure for reformatting both the C and D drives. My reinstallation disk has more options than the reinstalation disks that came with my old Compaq(it had 2 cds and no otions). The manual that came with my computer is rather vague about this. I know this can be a long drawn out affair, and have backed up all my info and would like to clean my computer out and bring it back to like it was the day I got it. Yes I do have some major issues with my computer that requires me to reformat, mostly caused by me.
thanks mike

A:Reformatting A Dell 410 Computer

I did a Dell today that used F8 to access the recovery partition. That should be the quickest way to reformat your Dell and will leave the recovery partition intact (along with the Tools partition if you have one).

If you'd like to get rid of all partitions, then you'll have to delete the partitions and create one partition to hold everything. Then you can install Vista with the Operating System, Drivers, and Utilities disks that came with your Dell.

Personally, I'd go with the first option above - it's quicker and you won't have to install all the drivers and applications.

1 more replies
Answer Match 44.1%

So I got a copy of Win XP Pro (april '09) and I went to install it on my computer, assuming it would format itself, but it installed Win XP Pro and left XP Home as well. That isn't really where the problem lies though - I start up XP Pro and it doesn't detect any of my drivers. My screen resolution is stuck to 640x480 8 Bit color because it isn't detecting my graphics card or ANYTHING, won't connect to the internet, didn't clear my hard drive - etc. etc.

so I got a driver detecting program on the Home edition and put it in program files, started up Pro edition, went to run it from program files there, and it won't let me run. Is there any way I can detect my drivers without connecting to the internet? Someone help me please.

A:Reformatting my computer (need help with drivers, etc.)

and welcome to the Forum

You can use the pc you are posting on now to download the drivers from the PC manufacturers support site . . burn to D or copy to flash and install on the other o0ne. Install the Chipset driver first, then the others in any order.

You have both Home and Pro because you did not do a clean install . . If you only want Pro, reinstall using this guide:

you might want to print it for reference during the install.

3 more replies
Answer Match 44.1%

By the time my job finally got around to approving letting me get a new computer (for personal use), Vista was already out. I do NOT want to use Vista (and I'm pretty xx at my job now for xx me around for two months with the approval process when it should have taken two weeks, maximum).

Would it be feasible for me to reformat the hard drive and then install Windows XP? I'm not really sure what to do about all this, but I just do NOT want Vista... but I also don't want to screw up a brand new computer.

Thank you in advance for your help and advice.

A:New computer with Vista... and reformatting?

I dont see a problem with that. Most of the hardware thats compatible with vista should work fine with xp.

Just boot from an xp cd and format and install.

2 more replies
Answer Match 44.1%

I recently just reformatted my gx620 and as soon as it boots up and gets to the desktop I keep getting a message saying your computer will restart as soon as the installation completes. And when it restarts it keeps popping up and it does it over and over and I dont know what to do, I have reformatted the computer to try and fix the problem but nothing is working. Anyone know how to fix this?

More replies
Answer Match 44.1%

Hello from Maine,

I am running XP SP3 on my computer. My friend's laptop's Vista installation was all messed up with viruses and what-not.

I pulled the drive and connected it to my computer via USB. But I am having trouble going into the "my documents" folder to backup the files :

E:\Users\Zombie\My Documents

When I try to go there it says "...refers to a location that is unavailable..." and I thought I fixed the ownership wiyth the security tab but I guess I did not do it right.

Can you tell me how to just make everything viewable ?

I wish there was a hack to just strip all folder properties from an entire drive so everything would be viewable.


A:[SOLVED] XP SP3 computer having trouble reading a Vista hard drive

Proper method of taking ownership is at:

4 more replies
Answer Match 44.1%


I have a W2k computer that is having problems with spyware. I have attemted to clean it up a few times this morning but the problem continues to surface. The system is currently stand alone with no access to the Internet and some of the items in the HJT reappear, once I have cleaned it up, even without rebooting. I am wondering what I am missing, possibly a service?

I rebooted the system and gathered fresh log files using HJT and getservice, the getservice log is attached to this message and the HJT log follows. Once the system was rebooted and the logs were gathered, it was left alone.

Logfile of HijackThis v1.98.2
Scan saved at 1:17:35 PM, on 5/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\ADTRAN\NetVanta VPN Client\IreIKE.exe
C:\Program Files\ADTRAN\NetVanta VPN Client\IPSecMon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WIN... Read more

A:Solved: Having trouble locating source of spyware on computer, help appreciated!

10 more replies
Answer Match 43.68%

Recently i received a BSoD of physical memory dump, didnt have a chance to see other info, and i shrugged it off thinking it wasnt so big, but i rebooted my comp and the fans were running and the lights were on, but nothing showed up on the monitor, it just showed a message "no video input" and would put the monitor to sleep. well anyways, i was wondering what i couuld do, because there is no boot screen at all, i was thinking about reformatting it but i was wondering how to do it without any possible view of what is going on. another problem is that my friend had lead me to believe it was a hardware problem, so i purchased a new power supply seeing as maybe my supply burned out, i installed the new power supply and still no improvement, so i decided to switch back to the old power supply, but when i had boot it up it didnt even light up, so i decided not to tamper with the hardware anymore. anybody have any suggestions?

i am running vista, and the computer came with vista installed when i purchased it, i was wondering if i reformat it, could i install XP rather than vista? THANK YOU to all your responses.

A:Reformatting computer without monitor screen

try another monitor or try the monitor on anther computer.

If everything sounds like its being turned on with the normal lights on keyboard and case but no screen, and if you have onboard video, not a separate video card, then it could be bad ram.

One thing though, do not try a reformat without a monitor!!!

3 more replies
Answer Match 43.68%

So my desktop croaked, and my best guess was to just reformat. However, due to boot issues, I cannot do this from the desktop. So I pulled the master HDD (since I also have a slave) and hooked it up to my laptop with a HD casing via USB. I have the proper Dell XP Pro SP3 disk, and I was advised to type the following into "run" to get the laptop to reformat the desktop's HDD:


D:\I386\winnt32.exe /syspart:G: /tempdrive:G: /makelocalsource /noreboot


D:\ being the path assigned to the disk drive and G:\ to the HDD.

Unfortunately this has not worked. For whatever reason I keep getting the message "Cannot install CGIPLUS.CA_", along with about a dozen other files. The problem seems to be that "All values are zero", and, although I cannot find any of these files on the disk, they seem to at least exist. I thought I could just skip the step and add the necessary files via the laptop, but at the end it tells me the reformat failed because it could not install these files. In the end I spend about 30 minutes getting no where.

I also get these exact same messages when trying to install using the Dell XP Pro SP2 disk, so I sincerely doubt it has anything to do with the OSCD's.

I realize I can completely reformat the drive from the laptop by just right clicking on the "G:" icon under My Computer and clicking "format", wipe it completelyl clean, put it back into the desktop, and try installing windows from s... Read more

A:Reformatting a master HDD with a disk from another computer

15 more replies
Answer Match 43.68%

I've been building a desktop at home and it seems the BSODs just never stop coming. as soon as I fix one a new one appears. I'm considering reformatting to see if that does anything. Any ideas on that? Will it help? this is the most recent BSOD:

Dump File : 100610-22198-01.dmp
Crash Time : 10/6/2010 5:08:40 AM
Bug Check Code : 0x00000050
Parameter 1 : fffff880`07ed50c8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`10d7c25e
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100610-22198-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600

Happened while browsing the internet.

A:Stubborn Computer BSODs and reformatting.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

33 more replies
Answer Match 43.68%

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.

A:After reformatting computer,Monitor being strange!

sharky said:

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.Click to expand...

the safe mode thing could be a clue, and indicate a driver problem, if you have a video card try uninstalling it completely and reinstalling. Go to device manager in safe mode and remove video driver, shut down and reboot see if you can get into windows then.

2 more replies
Answer Match 43.68%

Hey guys I have a weird problem here, my computer reverted it's settings like the day after reformatting it which was 2 weeks ago, don't know why. My installed applications still here but the desktop shortcuts, pinned programs in the taskbar are missing, browsers are still here but the history, cache, add-ons, extensions and every settings for the browsers are deleted, it's like a newly installed one. Also a weird problem with the theme, currently on safe mode (just wanted to go to safe mode), my theme is like Windows XP, don't know that status in normal mode yet. Also before I can get to the desktop, it say's "Welcome" and then after that, this word appeared "Preparing your Desktop". I didn't do anything that will restore the PC to the date of reformatting it.

Edit: I know the reason, my PC did a system recover not restore without my interaction or anyone's interaction, what I did earlier was, plug the cables to the socket, turn on the PC and then selected safe mode (just wanted), while loading files, I went away for a while (don't know what's happening), after coming back, it was on the desktop, noticed shortcuts are missing but files are still there (working), restarted it, noticed that the "Preparing your Desktop" is appearing on the welcome screen. Will do system restore now, and see if every settings, files, etc., is restored, if it works, I need to know what caused my PC to do a system recover without my interaction or anyone's interactio... Read more

A:Computer reverted it's settings like the day after reformatting it.

Ok, just a sitrep, I'm on normal mode now, every setting and shortcuts are restored thanks to system restore, now I only need to know is why recovery manager did it's job without my interaction or anyones interaction.

9 more replies
Answer Match 43.68%

I have a Xp Pro computer that needs a reformat and a fresh install , however , I do not have the copy of Xp pro that was installed on the computer but I know it was a retail copy. I do however have a copy of Xp pro that I used on another computer and was wondering if I could use that one to do a clean install on the computer that I plan to reformat? The only problem is I dont have the Product activation for the computer I am planning on reformatting.

Where can I find the number I need when it asks for my product key? And before I go any further , can I use my copy of XP pro for another computer considering they are both running Xp pro but from different discs?

Any help on this would be great and hopefully I explained what I am doing well enough


A:Reformatting Xp computer ?'s And clean install

When you first had your computer with the original xp, generally there would have been a little sticker "windows xp pro OEM" followed by a serial number stuck to the box. You can install with any copy and just use that number,

12 more replies
Answer Match 43.68%

I'm trying to reformat my mother's Win 7 computer. I have never done this without the old disk method. I believe what she started with was restoring it to factory settings, and it seemed to work well. When it finally finished though, it said that there was an error and started all over again. Now that is all it does. It goes through the process of reformatting, and when it is done it reports an error and starts over again. I have no idea what to do and can't find any information on this happening. The reason that we decided to reformat in the beginning was that she was experiencing severe lag when using the internet (without any internet service or connection problems) and could not get rid of a Chrome issue where it would continue to generate ads whenever she did anything (not sure if it was a virus, malware, ad-ware, etc.). Any information on what should be done or possible fixes would be greatly appreciated. Thank you in advance for your time.

A:Win 7 computer won't stop reformatting/ restoring.

Too bad you did not come earlier because I think your 2 problems could have been easily fixed. Nevertheless, now I suggest you do the following:

1. Boot from your installation disk and run Command prompt from there

Command Prompt at Startup

2. Run these commands:

Important: That will erase all partitions on this disk. If there are other partitions on the same disk, we have to do something different.

List disk
Select disk n (where n is the number that was given for your disk in List disk)
Create partition primary
Format fs=ntfs quick

3. Try to reinstall now.

6 more replies
Answer Match 43.68%

I am trying to install windows 7 on my current computer (xp). Everytime I start to install win7 through a dvd, my monitor would shut off (the cpu would stay on). My computer has a history of losing its connection to the monitor during reformats and os installs, (it happened when I tried to install windows xp in the past) and this problem only comes up during these situations. Here is a video that basically shows what happens

skip to 4:15 to see the problem

I tried restarting the process about 7-8 times now, and it does the same thing each time (although not at the same moment, sometimes earlier in the setup)
Any idea what is the issue?

Thanks for any help you can provide.

A:Computer monitor disconnects during reformatting this not actually relevant but may be worth considering
i would say its 99% def a bios issue incorrect settings for your monitor either bios set for a card or from the motherboard

2 more replies
Answer Match 43.26%

First of all, let me say that I am not good with computers. I just read about how to reformat on this site. Anyways:

So this computer is less than a month old. I had some problems with my game, where it would freeze for a split second every 10 seconds. I checked to make sure it wasnt a connection problem, and even in offline mode it happened. Well, i tried restoring, and i still had the problem. So anyways, i decided to reformat. I think this is where i mightv screwed up. I ordered this computer from However, i used the Windows XP installation CD that came with my old dell. Anyways, i deleted my old partition, made a new one, and everything was going fine until it was setting up windows XP. It said "Some files are needed from the Windows XP CD-ROM" or something like that. I clicked OK, and nothing happend. At that point i noticed that I couldn't open or close my dvd rom drives. I pressed cancel, and it installed the rest of windows. It logged me on, but now i have the windows classic scheme, and i dont even ahve internet explorer or windows media player or anything. I dont even have the pictures for my user. I really am lost, and none of my cd drives work when i am logged on. Any help would be greatly appreciated.

EDIT: i forgot, now my first dvd drive wont even open/close even during the boot sequence....

A:So i tried reformatting my computer...and now i dont even have internet explorer

disc shouldn't be the matter, i was able to use my dell disc to put XP on my old old computer just fine.

2 more replies
Answer Match 43.26%

Hi there, Could you please help me how to reformat my computer to factory setting?  Here are the details: a.  HPPavilion p6320ab.  OS- Windows 7 Home Penitum 64 bitsc.  Processor - Pentium (R) Dual Core  Also is there a posibility to convert/upgrade it to Windows 8? I am not a computer expert.  Kindly help me please. Thanks in advance. Ging

View Solution.

A:Reformatting my computer to factory settings - HP Pavilion p...

Hi,1. Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen. 2. My suggestion: keep Windows 7, you will be disappointed with Windows 8. But if you wish, Microsoft has a tool which is similar to Windows 7 Advisor for Windows 8 called Windows 8 Upgrade Assisstant . Please download the Assisstant and run on your machine:   You have to buy upgrade to Windows 8 from Microsoft (download) or from many computer shops (DVD's). Regards.

5 more replies
Answer Match 43.26%

Last spring, I had Windows 10 downloaded to my computer by one of those popup windows which apparently said do u want to download updates in 10 minutes, 1 hr, or 4 hrs? While I was gone, Windows 10 downloaded to my computer and
when I got home, I had windows 10 on my computer instead of Win 7 Pro.

2 weeks ago, I signed on email one morning and that was all I could do. Outlook would work, but I could not access and
websites; only Outlook. Tried several things but could never get IE, or other browsers to work. I reformatted the computer
which took it back to Win 7 Pro. Since the deadline is past, I don't seem to be able to get win 10 back, without purchasing a DVD? Anyone have any ideas?

A:How do I get the free Windows 10 back after Reformatting Computer?

The install media for windows 10 is freely downloadable from Microsoft. Because you took the free upgrade you now have a digital licence recorded on Microsoft's activation severs, tied to your PC's hardware. You can do a clean install and it will activate automatically. You don't need to enter a product key, just click 'I don't have one' when asked.

Instructions on how to get a bootable USB and how to do the clean install are in this Tutorial.
Windows 10 - Clean Install

0 more replies
Answer Match 43.26%

(continues description: "EVERYTIME!!")Malware Forum Discussion with m0leHello all,My computer is ruining my life (okay.. that's a little dramatic... but in all honesty it REALLY sucks right now), so any help anyone can offer would be GREATLY appreciated!My computer (at work) has been running VERY slowly for a while now, I was assuming it was just a RAM issue, but m0le said it shouldn't be and I should check here for any answers... I'm not exactly sure what I should include on this post, but if anyone has any specific questions I'd be more than happy to answer any of them as quickly as possible!The main problem, as my "topic description" states, is that every time I attempt to multi-task my computer pretty much freaks the bleep out... It lags, flashes screens periodically, and then does that thing where it makes your window look all ghost-y and u can't click anything cause it's "thinking"... a few moments later it'll either crash or just start working... while having it work after a few moments of "thinking" isn't the ABSOLUTE WORST it really does add on a lot of extra time to my work day, not to mention it's just irritating lol, I'm sure someone here can agree!Anyway, like I said, I'm not sure what information anyone would need to help me w/this... but please do not hesitate to ask and I'll try to respond as quickly as possible!Thanks everyone!Ash

A:sent by m0le, slow computer even after reformatting, no malware

Have you checked task manager for CPU usage (for a specific program) and for available RAM. If your CPU usage is low and you have enough RAM, then you can try downloading SpeedFAN to check your system temperatures.

2 more replies
Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:

i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.

here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\A... Read more

A:Viruses found after reformatting computer - my hijackthis log

Hello and welcome to TSF.

Apologies for the delay in response. If you haven?t received help elsewhere already and still require assistance, please post the logs requested in our pre-posting process outlined below:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

2 more replies
Answer Match 43.26%


OS Windows 7 Ultimate x64
CPU Intel Core 2 Duo E6600 @ 2.4GHz
Motherboard Gigabyte 965P-DS3
Memory 4 GB DDR2-SDRAM PC-5300
Graphics Card MSI N560GTX Twin Frozr II
Sound Card -
Monitor(s) Displays Samsung T240

PSU Coolermaster 550W
Case Coolermaster
Cooling Stock
Hard Drives Seagate Barracuda 7200 320 GB WD Caviar Green 1 TB

My computer was stuttering badly recently. It runs smoothly in games like FIFA 12 initially, but after a period of time (could be 5 minutes or an hour), the game starts to stutter. FPS doesn't really drop but the game stutters so badly I couldn't even play it. As I exit and try to load Skyrim, the initial loading might take up to 5 minutes, which is incredulous even when loading the world map.

That aside, Firefox was also stuttering whenever I tried to scroll, be it a page full of graphics, a text file or pdf.

All these problems could be 'reset' by restarting my computer but the symptoms just come back soon after.

Thought I might have too many programs installed, so I decided to reformat my computer and reinstall a clean copy of Windows 7 Ultimate x64. Didn't really help though. After installing all my drivers, the problems persist.

I am currently using AVG as anti-virus and didn't detect any rootkit virus or anything.

My CPU temperatures are fairly normal for Core 2 Duo E6600, doesn't go past 60C in the tropics. The CPU loads <10% when idle and max out when playing games. Same goes for GPU. ... Read more

A:Computer stuttering in Windows 7 - Reformatting doesn't help

60c is like the max temperature for that processor, it might be throttling down to prevent damage, try cleanning the heatink leaving it dust free and apply a fresh coat of thermal insulation material like artic silver 5.

3 more replies
Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:

i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.
here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program ... Read more

More replies