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Computer freezes at second page during boot [w/ PICS]

Q: Computer freezes at second page during boot [w/ PICS]

Starting yesterday, whenever I booted up my computer, the first screen would have a bunch of green dots forming vertical lines and on the second screen, the white letters have lines through/next to most of them (this is also the screen that it locks up on). The computer is a Dell XPS 410 and I've tried reformatting the hard drive, but I can't even get there to do it. I've included pictures of the first 2 screens to clear things up.

First Screen:
Second screen:

A: Computer freezes at second page during boot [w/ PICS]

Seems to be a graphic card issue. Could be broken

2 more replies
Answer Match 63.42%

Hi, I am new to the forum so please bear with me. I have two computers (1 laptop, 1 pc - one running xp home sp3, the other xp pro sp3) and both have the same problem. Whenever I open up either the my pictures folder or the my music folder and do something with a file within ether of them, once I go to close either folder the button on the task bar stays in place and the whole computer freezes. The only way to get windows to run again is to force two log off's via ta manager and re login.

I have tried installing the windows hive cleanup service but it has made no difference. Each computer has a fair amount of ram and a decent processor. No virus's or spywear is present. The drives have been cleaned up and defragged.

The laptop is running Norton Internet Secuirty, the PC IOLO Internet security. Both also have Steganos security suite installed plus spybot search and destroy.

Also, while writing this post, a friend has just called me up with the same problem on his Dell desktop running XP Home SP2.

Any help would be appreciated.



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Answer Match 57.54%

This means it does not reach the bottom of the page and so no boot options,
Usually clean the memory card and graphics card contacts with switch cleaner and cool PC with liquid Freon.
However. this time even after a few hrs. to cool it will still not reach the bottom of the boot page so no boot or bios options are available.
It has been into a lab twice where they replaced the cpu fan and removed a faulty DVD player which they said was causing the problem.
I formatted most of the hard drives saving some files and made a clean installation of windows 7 home premium with a new activation code.
But this time even after a few hrs. cooling it will still not reach the boot options or bios entry at the bottom of the boot page.Any ideas what could be causing this?
If it doesn't reset by tomorrow a.m. I will have to return it to the lab.But I don't think they have any ideas what to do.
I was converting video files at the time it froze.
My speccy results are on another link on this forum.Really stumped this time so any suggestions short of scrapping it and buying a new PC would be appreciated.Particularly annoying after re-installing many of the programs I require and worked non-stop 4 48 hours to get up to date and it was working really well.

I am using my son's lap top for this and I keep hitting some key which cancels every thing I have typed.So this was the 4th attempt to post.

A:windows freezes at 5th line of boot page.

Now I found something unusual.My wife called me while I tried to start again and it stuck on the 5th line, but normally when this happens I don't wait, I give it a couple of minutes and press the on-off button.This time I returned 10 minutes after it stuck.The screen was blank so I pressed ESC and the cursor appeared and then the sign in.Now everything is working again perfectly.At least until the next time it sticks.
I really need to know what the best graphics card this set-up will support .With an HDMI out connection.

6 more replies
Answer Match 56.28%

Hi, I have been having problem of late booting up my computer. When I try to reboot my computer it hangs on the "Preparing Network Connections" page. I can boot in safe mode or if I turn off the computer for a long period of time say overnight. I ran Malwarebytes Anti-malware and it found some malware which it removed but the problem continues. I also ran PC Tools Spyware Doctor which found some issues, but the problem persists. The last scan from both application revealed nothing. I have attached my HJT logs as I read on other posts. Kindly help me.Regards,ManuLogfile of Trend Micro HijackThis v2.0.2Scan saved at 9:53:43 PM, on 5/4/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\stsystra.exeC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:&... Read more

A:Windows boot up freezes at "Preparing Network Connections" page

Hi Manojj,Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.Please make sure the tools will be run in normal mode.
You have the program Spybot S&D (Teatimer option) running on your machine. We need to disable TeaTimer so it does not interfere with the fixes we are about to do. This will only take a few seconds.First disable TeaTimer:[list]Run Spybot-S&DGo to the Mode menu, and make sure Advanced Mode is selectedOn the left hand side, choose Tools -> ResidentUncheck Resident TeaTimer and OK any promptsRestart your computer.Instruction is also here: How to disable TeaTimer during HijackThis Cleanup
Note:If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.Then download ResetTeaTimer.exe to your desktop. (In case you use Firefox, rightclick the link and choose "Save Link As").Doubleclick ResetTeaTimer.exe and let it run.Note: The Teatimer should be kept disabled until I give you the clean sign.

Open your Malwarebytes' Anti-Malware, first update it, run a "quick scan", let reboot if needed and copy/paste the log to your reply.

Note: The logs are saved by default under the Logs tab. If the log did not automatically open you can obtain the latest log from there.
... Read more

15 more replies
Answer Match 55.44%

My desktop has been slow for years. The last few days it's been freezing on nearly every page and taking longer to load pages. I scanned with avg, malwarebytes and using tune-up utilities, and a lot of errors were fixed, and malware removed, but it's still barely functioning.
 DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702
Run by user1 at 11:01:15 on 2014-05-23
============== Running Processes ================
C:\Program Files\TuneUp Utilities 2014\TuneUpUtilitiesService32.exe
C:\Program Files\TuneUp Utilities 2014\TuneUpUtilitiesApp32.exe
C:\Documents and Settings\user1\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\user1\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
============== Pseudo HJT Report ===============
uStart Page = about:blank
uProxyServer = localhost:8080
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
mRu... Read more

A:Computer is slow and freezes on nearly every page

Hello and Welcome on board makayla55 ,my Name is Machiavelli and I will assist you with your problem.If you booted into safe mode on your computer then print my instructions!I'm in the 'Malware Staff Team' and will provide you with advice:To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.Below are a few tips:Removing Malware is usually very difficult.We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!Please follow these instructionsIf you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!Please stay in contact with me until your problem is resolvedAs Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.Please don't run any other tools without consulting with me as this can complicate finding and removing all MalwareDon't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!Read my post completelyIf you don't do so, you may make mistakes that could result in your System crashing by... Read more

21 more replies
Answer Match 53.34%

When I am on line my computer freezes often the recover web page pops up and fixes sometimes for a few minutes sometime for an hour. I have windows 10 and have latest version of computer made! Computer is barely six months old. and I have run anti-virs and malware sweeper but no avail...I need help with this problem

A:New Computer Freezes as i get on line and dispalys recover web page message

What Browser do you use ?............ try another one and see if issue is still happening.
Ensure windows updates are up to date.
Post back any results.

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Answer Match 52.92%

how do u print 2 pics on 1 page so there you can fold the paper and have them back to back

A:how do u print 2 pics on 1 page

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Answer Match 52.5%

When I go into some websites ( e.g. Pride Fighting and UFC ) and open up the photo galleries the thumbnails come up with a red x on them and I can't open them up.
Is it because of my settings? What can I do to fix this?

Thank you.

A:Problem veiwing web page pics

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Answer Match 52.08%

How do I take two pics out of "My Photos" file and put them onto a Microsoft Word page? Selling a piece of furniture so I need to insert them onto one page, have them be of nice size (so people can see) AND type in text underneath.

A:Insert Pics into Microsoft Word page

Depending on the size of the photos, you can put them side by side or one under the other, by using insert into word using the insert menu in the top of Word. Then after photos are inserted, hit enter key a couple of times to get the cursor down underneath the photos. Start typing. see attachment.

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Answer Match 51.24%

Wow this is strange,

My facebook login page changed.
I then went to my bro's room to check out on his.
And it was different there. Just the normal old one.

I'm making this post to check if i am being redirected by a virus or not.


My brothers computer (Same Network):



A:My Facebook "Login Page" Changed. [PICS INCLUDED]

I do not know from that.. But we can scan and see..MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.>>>>Please Download TDSSkiller Launch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>I'd like us to scan your machine with ESET OnlineScanHold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.Double click on the
icon on your desktop.Check "YES, I accept the Terms of Use."Click the Start button.Accept any security warnings from your browser.Under scan settings, check "Scan Archives" and "Remove found threats" Click Advanced settings and... Read more

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Answer Match 50.82%

Simple and short please; How do I customize/enlarge web buttons WITHOUT enlarging text/other fonts etc??

What kind of buttons you may ask?
Well, its simple ones that appear on pretty much every html website... like:



These last three ones are just from a webbased game..
Thank you, any comments are appreciated.

And yeah, im on Windows 7, and the browser is Internet Explorer 9

EDIT: Just so you know, im talking about websites that i VISIT not some kind of site that im creading/editing :P


A:Enlarging/Making web page buttons BIGGER? (Pics included)

You can't make just the button elements bigger. You have to enlarge the whole page by clicking the zoom tool at bottom right of status bar.

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Answer Match 49.98%

Hello everyone, I need some assistance.
My computer has been fairly faithful to me for the past four years, and now when I tried to turn it on today, it just froze on start-up over and over again. It freezes on the screen right after the memory check - the second black screen during start up. Which means I can enter BIOS, but I can't run in safe mode.

I'm running on Windows XP Home Edition I believe. My computer is a Compaq.

oh one other the thing, the past few days on this same black screen, it has often been saying "Disk boot error" or something to that effect. It would say it a bunch of times but eventually it would finish starting up and boot Windows after I restarted a few times.

If any additional information is required, please ask and I will provide it.

A:Help with computer - freezes at boot-up

Probably a failing or failed hard disk. Hope you have your data safely backed up.

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Answer Match 49.98%

I'm not very good with technical jargon but...

When the computer starts up, I type in the boot password, the screen where you can press F8 to go into Safe Mode flashes up, and then the loading bar comes up...

After about a second, the loading bar freezes in it's place and however long I leave it it stays there.

It doesn't freeze in a set position, just within the first quarter of the bar.

Similarly, if I hit F8 repeatedly on startup, it freezes on the screen that asks me what mode I want to boot on...

This is a serious problem for me... I can't use my PC!

Is there any way to save it WITHOUT saving the files on to an external hard drive and wiping in clean?


A:Computer freezes during boot


6 more replies
Answer Match 49.98%

It was working perfectly fine. I had photoshop, ms powerpoint, chrome, ms word and itunes open then it suddenly froze. My cursor won't move and keyboard did not work. Then, after 20 mins of that state, I decided to remove the plug. I tried to open it again, there are lights but there were no sounds nor output from the monitor.
Help guys I need to finish my presentation.

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Answer Match 49.98%

Hi Folks
A Windows Vista Ultimate machine.  Recently went though a power outage due to weather moving through the area.  When I started it up on after the outage, it took a very long time to reach the select user and login page, and when it got  there it freezes and does not let me pick a user.  The one time it did let me pick a user, it froze and would not let me enter a password. 
Started in safemode, spent about 10 mins to continue after loading crcdisk.sys driver.  Allowed me to choose a user and login in a normal time period.  However when I tried to restart it has now been on the shuting down page for the last 15 minutes.
Not sure where to go to from here.  Any sugesstions welcomed.

A:Computer freezes on boot up

Application which are running at the time of a hard shutdown, such as a power outage, can be damaged.
If you can boot back into Safe Mode run sfc /scannow.  This scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
Click on the Start orb , then type in cmd in the Search programs and files.
cmd will appear in Programs above, right click on it, then click on Run as administrator.   
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.  
A page similar to the one below will open.

Type in sfc /scannow and then press Enter to start the scan.
If the scan finds no problem in the first portion of the scan it may stop, if it does not restart within five minutes type in exit and press Enter to stop the scan.

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Answer Match 49.98%

okay, so i built this computer about 2 months ago. Here are the specs

Amd Athlon Venice 3200+
Western Dig HD 80 gb as slave
Maxtor 20 gb as master [this is a 1 year old hd] has been working well with 2 diff comps.
2 stick of RAM Corsair 1gb
Gigabyte Socket 939 MOBO
ATI Radeon 9250 [from my old comp] getting newer soon.

:Edit: also i took it to bestbuy...they say maybe it could be the power supply [350volt] came with the case...they ran a test on it in front of me and it said the -5 charge or w/e wasnt buy eats up ppls money for sure..

also the temperature is 35 celcius

ive tried different a diff video card and it still freezes up, i think it may be caused by the usb...whenever i started it there would be a popup saying usb device not recognized...even though i didnt connect anything..

help me out

-heart in a cage

A:Computer Freezes on Boot

Hello and welcome to Techspot.

It may indeed be your psu that`s causing the problem.

Take a look at this PSU wattage calculator. Add a further 30% to whatever figure it gives you, for a safety margin.

Let us know what figure you get.

You might also be interested in this. The psu thread.

Regards Howard :wave: :wave:

6 more replies
Answer Match 49.98%

My computer keeps freezing when I turn it on. It works perfectly fine in safe mode. The Sidebar doesn't come up and stays blank. I downloaded BitDefender to see if it's a virus but I can't use it since it freezes. I want to back up some files so I can format but I can't. Need help quickly. I don't know if it's a driver problem or a vrus problem. My windows firewall also won't turn on. I tried to but it says it cannot start. Thanks

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Answer Match 49.98%

Hi Everyone,

I posted this on a windows news group and although I got good advice on getting ride of the virus and malware etc, I am still having the original problems of the computer freezes on startup. I bought the computer second hand and XP proffessional was already installed, so I don't have the disks.

I would be eternally grateful for any help , ta

I had some issues with malware and viruses and ran Norton Anti Virus, Super
Anti Spy and a program called Remove it, which someone suggested I use in
another newsgroup. I now think I have got ride of all my viruses and spyware,
however now when I restart my computer it freezes at the windows screen and
the blue status bar just keeps running and running. I can start the computer
in safe mode; hence this post, but I don?t know how to resolve the problem of
the computer freezing on start up.

I would be grateful for any help on this matter.

Thanks a million in advance.


A:Computer Freezes On Boot up

Most commonly errors like this are due to issues with your hard drive or your video drivers (although, with the history of malware, it could be almost any drive).

It's encouraging that you can boot into Safe Mode - that makes fixing it fairly straightforward. But the hunt for the elusive driver may take some time.

First try, in Safe Mode, uninstalling your video driver. Once that's done, download the latest version from the website of the manufacturer of your video chipset (nVidia, ATI, Intel, etc). Install that and see if you can boot to normal mode.

If this is a brand name computer, you may be able to get recovery/restore disks from the manufacturer for free or for a small fee.

2 more replies
Answer Match 49.98%

It's a Win 7 64bit laptop
msi A6200
Intel P6200
Ram 4gig
Wife says it worked fine this morning ~ 6-8 hours ago. She claims Avast prompted for a reboot for an update. Then after logging in it froze at the welcome sign with the circle going(thinking).

I tried it several times using a different profile...same thing.

It lets me boot into safe mode ok. I did a fast scan and everything looks fine. I disabled Avast and tried to reboot in normal mode but it still froze.

I went back to safe mode and went ahead and did a system restore. I noticed it said there was a windows update this morning(sounds like this is the problem). I did the restore to 8-22-12(computer was turned on and off on the 24th with no issues), however it still freezes. It let me get to desktop but I can't open anything including task manager.

So it seems for sure this will have to be fixed in safe mode... the problem is... what could be causing this?

Anyone have any ideas?


A:Computer freezes at boot up

ok, got it working. Shouldn't a system restore have also restored an older version of Avast?

I ended up manually(and fully) uninstalling Avast, then re-installing it. I downloaded an older version but after it was done it shows the newest

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Answer Match 49.98%

Recently, my computer froze during an application. When I attempted to boot the computer up again, it froze during the boot up process. Since this wasn't the first time it had happened (it had happened once before). I could boot my computer into Safe Mode. After I had performed a System Recovery on my computer, the computer continued to freeze on boot up, and when I booted it up with Safe Mode, I get a message that tells me that certain Windows files could not be found or were corrupted. I understand that there is a Recovery Partition on my Recovery Media Kit that has the necessary files to begin Windows XP. If something in those files is corrupt or missing, and I cannot successfully boot up the system to explore other recovery options, I am at a loss for what to do. I do not have a Windows XP systems disc... my laptop did not come with one when I purchased it. In short, what are my options? How can I implement them?

My computer information is as follows (to the very best of my recollection):

C Drive (15 GB), D Drive (60 GB)
Pentium 4
Windows XP Home

If any of these numbers sound strange, I could be wrong. They should be close, though. Please let me know if there is anything else you need from me.

Thank you so much in advance.

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Answer Match 49.98%

Sometimes when I boot up the computer, It freezes up. It will say the network is available like normal, however when we click on anything like a shortcut, start menu, etc.. the screen goes transparent and says the program is not responding, it never responds and if we click "Yes" the whole screen is clear, no start menu, shortcuts, nothing except the desktop background. Any insight on this? I know the computer meets all the requirements.

A:Computer freezes after boot?

And the computer is....... details please!
Hardware and What software

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Answer Match 49.98%

Well hello all. I'm new here and been looking through some of the posts to see if anyone had to same problem as me. Well what happened once was I was playinga computer game then BSOD. So I turn my computer of then start it up again. So I try windows repair first and it goes to 20% then freeze. So I reyes start windows normally but when it says Starting windows it freezes there. I have waited for anything before (30 minutes once) and nothing. The flag or logo does not build up. I've been wondering if it's my os or a hardware problem or a virus. I've been waiting a few months and I'm thinking about taking it to be repaired so could anyone tell me what it is so I can tell the guys at pcworld the problem or if it doesn't need repaired and i can do it my self. Also safe mode doesn't work, last advanced setting, I've reyes an easy boot disc my friend gave me and everytime I tryed to run a virus scan it said decompretion error. I've also tryed to system restore and my computer did not come with a back-up disc also.

Thank you and I hope I get to meet with some of you and if you could help it would be much apprechited. Thank you again! Centurion CPQ9104 is my computer and here is a link

A:Computer Freezes on boot.

Run memtest86+ -

Run HDD diags -

Contact system manufacturer about purchasing a replacement Windows 7 recovery DVD. If HDD is bad, you'll need it to reinstall Windows 7.

Regards. . .



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Answer Match 49.98%

My computer randomly freezes, I have to manually restart the computer, sometimes it will turn right back on, sometimes I have to wait 15-20 minutes before I can turn it on again. It will turn on, and make the HDD noise, the fan will spin and the lights come on, but no lights on the keyboard and it doesn't make the beeping noise and nothing appears on the monitor. I don't know what could trigger the problem or why it doesn't restart like it should.

A:Computer freezes Then Won't Boot

Sounds like a hardware problem, what make and model of PC is it?

1 more replies
Answer Match 49.98%

Everything was working fine this morning, then I went to work and my roommate was using my computer (as she often does). She said she installed some reflexive game. It wasn't working right so she uninstalled it and installed again. She played it for a while then exited the game and went to class.

When I came home from work, there was a black screen with only my mouse visible. After trying to pull up the task manager or tab onto something - anything (not at this time knowing about the game issue).

So I ended up switching it off by pressing and holding the power button (as opposed to my usual lazy girl solution for this problem of flipping the rear main power switch off, waiting, switching it back on and then starting the computer up again).

The computer shut down but now that I've tried to turn it back on it just hangs on the boot screen. I can't access anything as it doesn't respond to the keyboard - Can't hit F8 to enable system config, or F9 to select booting device after POST or press DEL to enter setup. It just hangs and hangs and hangs. There also seems to be no activity going on (no yellow flashing busy light. Just the always on green light and absolutely nothing else).

Anyone have any potential solutions for me?!

A:Computer freezes on boot-up

cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button
there will be a diagram and instructions in your manual

what are you running
video card
power supply

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Answer Match 49.98%


I just upgraded my PC with a new MoBo, CPU and GPU and now whenever I try to start it up sometimes the moniter doesnt even register a connection (stays in the standby mode).

Here are the new items:

MB EVGA 122-YW-E173-TR 775 750I SLI - Motherboard
INTEL|C2Q Q8200 2.33G 775 4M R - CPU
and an Nvidia GeForce 9600 GT

I think the problem is my PSU - its a Raidmax 550w one. The problem is that it only has a 20 pin main power cable and a 4 pin auxillary (for the CPU). The motherboard, on the otherhand has a 24 pin and 8 pin. Does this mean that I can use the power supply (I'm positive I have enough wattage), and just get some converter cables. Or do I need to get a new PSU that has those cables with it (the PSU is about 4 yrs old)?

Thanks for any help!

A:Computer Freezes on Boot

4 year old PS... Buy a new model PS. It will save you a lot of time and trouble

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Answer Match 49.98%


I am new to this site and I am in need of help. If someone can point me in the right direction, I would greatly appreciate it. My computer freezes up after boot up. It will not allow me to do anything. Sometimes, even cntl-alt-del will not even work.

I am successful in booting up in safe mode. I am going to attempt to connect to the internet through "Safe Mode with Networking".

Where should I go from here? Does it sound like something in my start-up items? Should I use hijackthis and compare it to BleepingComputers start up database, and then turn off questionable items?

Any help is great. Thanks in advance.


A:Computer Freezes After Boot Up

i think that better way is to reinstall windows. :-)

2 more replies
Answer Match 49.98%

Hi potential helpers!

ive got a P4 3ghz+ windows XP MC2005 and over the last few days its been completely unuseable. I am not necessarily that knowledgable when it comes to computers but i generally can solve up any booting up problems by using safe mode or restore the system settings etc..

However my computer is turning on and loads up the packard bell screen on my monitor (where you can choose to go into BIOS settngs or press F8 for boot up options) then regardless of whether i leave it to continue booting up normally or if i try to get into safe mode the computer just freezes the monitor goes blank (yet stil is receiving signal), on one occassion the monitor has displayed the message "mode is not supported".

When i press the power button all that happens is the fan starts to spin...and i hear very little from the CPU or the harddrive. after around 2-3minsthe fan then starts spinning at its max.

The only thing ive recently tried to do to my computer is attach a 30m CAT5 ethernet cable to a router. And the only other piece of info i think is relevant is that around two weeks ago i stupidly left my PC on when i went on holidayfor 6 days (the comp was doing relatively little whilst it was on) when i got back it hadnt turned off or exploded!! and it has worked perfectly since this incident around 3 days ago i was playing FM07, whilst playing music and was stil able to run limewire inthe bkground.

Please help im really confused how to sort this.. i have... Read more

A:Computer freezes during boot-up...

This sounds like your hard drive has failed... Try another drive, or take this system to a repair shop to have it repaired

7 more replies
Answer Match 49.98%

I have a Compaq Presario S4000V (P8656E), It started out running really slow as in if you clicked on an Icon it would be 5 minutes or more before it opened. I restored the computer thinking it would solve the problem but it still keeps freezing. I did notice the cooling fan was running but not even close to as fast as it should. Does anyone have any ideas. It's about 1 1/2 years old. only 128 mb ram and 2.4 gh pentium 4 processor.

A:HELP! Computer freezes right after boot up

Hi and welcome.

Try cleaning the fan, sometimes dust and dirt builds up and can slow it down. If that doesn't take care of it, replace the fan. They are cheap compared to a fried cpu.

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Answer Match 49.98%

Hi all,

I have an Intel Celeron 700 that was working, I gave it to my sister in law's family to use. After a while the system freezes after it shows the hard drives and cd-roms that are detected. I can get into the BIOS and all that but after that it just sits there.

I've cleared the CMOS. I tried a 566 chip that I had kicking around - which gives me the same result. I've stripped it down to the mobo, chip, 1 stick of ram and a video card (i've also tried the onboard video), all which are sitting on the mobo box. The ram and video card are pulled from working systems. The mobo is an Asus TUSI-M. Any help would be much appreciated.


A:Computer freezes during boot

Hi and welcome. Pretty much you are down to a bad power supply or bad motherboard.

1 more replies
Answer Match 49.98%

I have been wrestling with a hardware issue for a while now. I have a PC running Windows 98 SE that started having problems with lockups. So I did a format and reinstall. After which the computer would not boot at all unless it was in safe mode. It would get to the point where it was updating the settings and then would reboot itself and on the second boot attempt it would freeze at the same place.

Even though I assumed it was a driver issue, I went ahead and tried msconfig and stopped all apps from starting (except systray of course), I tried the selective startup and neither worked so I went to the step by step confirmation and loaded all but one driver each time and that didn't work. Then I tried disabling the network card (which is onboard so I can't take it out) in device manager and it helped. Now it just freezes the first time and doesn't reboot then freeze.

Any suggestions?

Thank you in advance,

A:Computer freezes at boot

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Answer Match 49.98%

Allright, all of a sudden my computer started to freeze a few seconds after booting.

Whenever the freeze happens it kind of makes a different sound, something softer.
I know it is still running because I can press the power button and I will hear the logging off sound.

I have tried booting up in safe mode which worked fine, so I thought it was the GPU being dead or something. (nvidia gt9800)

I took out the GPU and installed the onBoard GPU drivers, this seemed to have fixed it since I could use the computer again.

I bought a new GPU this afternoon (ati 7850) After having issues installing catalyst and the drivers I removed the onboard drivers and installed the new drivers.

When I boot my pc up and put the VGA cable from my screen in the gpu. It freezes again..

For some reason the onboard drivers keep installing themselves too.

Like, pc boots fine with onboard. but not with the new nor old gpu.
Sometimes my new GPU will blow really hard when booting my pc, it doesnt stop.and sometimes it is very quiet during the entire booting process.

I am very desperate and will pay anone for help. Please send me in the right direction. You cant believe how sad I am right now.

I am very desperate,

A:Computer freezes after boot. Need help.

Ensure the power supply is adequate for the new video card.

Having said that, disable the onboard gpu or at least change the boot order for video in the BIOS.

Try booting into Safe Mode. If it will load into Safe Mode, then you very likely have a driver issue or conflict. Uninstall all references to both (nividia and ATI) driver packages, reboot, and install the latest drivers for your new gpu.

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Answer Match 49.98%

Hi I am new to this site, and I have pretty basic knowledge of computers, so any help would be much appreciated!!

I have a Samsung NP-R20X001/SUK Running on windows Vista. The computer has been running slow for the last 9 months and gone unused. I have just installed Norton to see If there were any viruses, and to try resolve the problem. Due to having no updates in a while, the computer ran one update and re-started fine, then did the vista service pack two update. When the computer closed down for the updates a black screen appeared with what looked like files loading. About 30 mins or so into the update the computer froze at one file, I waited half an hour but it just kept flickering. In the end I had to switch the laptop off. Now I can not get to the home screen at all. When switched on there is a message at the top saying to insert windows disk and click repair, or the usual start up menu you get when a pc closes down unexpectedly. Safe mode ect. All modes just freeze half way through loading. If I start up via safe mode, it freezes while loading up on a black screen with files, or If I start normally it freezes on the same file it was updating on when the problem first happened. I have no disk, only my vista key on the underside of my laptop. I tried f4 to do a recovery, but as there are two options I tried the first which wouldn't lose files, which did not work. The second option said I would lose everything and have to re-install the programmes. I am totally los... Read more

A:Computer Freezes on boot up

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Answer Match 49.56%

I have windows xp sp3 with all updates on Dell desktop 2 GB RAM. About a week ago computer suddenly started freezing shortly after boot. The task bar at bottom of screen does not load correctly(the auto-hide button does not appear) and eventually the task bar goes blank when computer freezes. No new software installed. I've used a registry cleaner and even tried system restore to an earlier date but no luck. Should I reinstall Windows? Thanks in advance for any help. Frank

A:computer freezes and very slow after boot

What Registry Cleaner did you use, did it log the results ?

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Answer Match 49.56%

I'd say I'm okay with working with computers, but this is the first time I've had a problem like this. I'm trying to fix my friend's computer that is taking a very long time to boot and will sometimes freeze. It will pass POST just fine so I'm not sure if its a hardware problem. My other friend has ran a scan on the hard drive so it came out okay. Just did a memtest86+ and it said there was no errors, tried doing memtest again but on probe, but the screen turned black,blue,green, and cyan so not sure on the memory. The graphics card seems fine because displays stuff and once you have the computer boot into a user, he was able to play games. Once you are able to log in, it runs pretty good. I'm not entirely sure if its a software problem either. My friend did a clean install of Windows 7 unless it was installed bad because he did a quick format.

Any ideas on what to do?

Gateway dx 4300-17
OS Windows 7 x64

A:Computer freezes/slow boot

Try replacing the memory anyway...

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Answer Match 49.56%

My computer has recently developed a problem. It boots normally and acts normally at first but after ~5 minutes it freezes. The image on the screen is fixed and the computer is non responsive. The HDD light usually flashes as well.
The first few times this happened, I restarted the computer and it refused to boot, stopping at the 'detecting IDE drives' section. However, if I turned it off with the power button and turned it back on it would work (until it froze again of course).
Now, even that doesn't work and I have to wait quite a while till I can turn it back on.

At first I thought this was a hard drive problem as I have been hearing the clicking sound they give towards the end of their life. I replaced my existing hard drive (the one I boot from) and started to install vista onto it but that too froze. I tried unplugging the other hard drive and restored the BIOS to its factory settings but that didn't have any effect. I've dusted my computer so overheating shouldn't be causing it (although I haven't ruled it out).

So does anyone have any ideas?

Sorry thought they were in a sig or something:
Q6600 @ 2.7Ghz
2GB cheap ram
8800 GT
500GB Hard drive with Vista installed
500GB for media and stuff
mobo is nvidia 680i
700W PSU
I can find out the brands if you need

A:Computer freezes then refuses to boot

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Answer Match 49.56%

A few days ago i downloaded kaspersky anti virus 7. I tried to install it and it worked but when i rebooted my computer it froze after 30 seconds or so. My mouse kept working but everything else was frozen. My cpu usually makes a annoying noise when its working but it doesn't anymore.
I uninstalled it in safe mode and everything worked fine.
Today i installed bitdefender and i had the same problem.
I did a system restore and everything worked fine.
Only Nod32 and Norton work but i don't like Norton because of the system slowdowns but when I everytime i install a new antivirus i uninstall the old one.

Why does all my anti virus programs freeze my computer?
Thanks in advance.

Heres my hijackthis log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:44:42 PM, on 10/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program... Read more

A:Solved: Computer freezes after boot

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Answer Match 49.56%

Recently I've booted up my old PC. Everything was going perfect, until some of my settings were messed up. I thought, "Okay, I'll just repair Windows with the CD." I used PowerISO to mount an ISO file of my XP CD (I don't have a CD drive), and then I ran sfc /scannow. I waited until it was done, and when it was nothing really happened. I decided to reboot, only to find out that it freezes at the boot logo. I've tried Safe Mode, but it freezes, too. I'm not exactly sure what I'm running on the system; all I know is that it has 256 MB of RAM, Windows XP Professional 2002 (I think).


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Answer Match 49.56%

First off, here are my specs:

AMD Athlon 64 X2 3.0GHz Socket AM2 125W Dual-Core Processor
ASUS M2N-SLI Deluxe AM2 NVIDIA nForce 570 SLI Motherboard
EVGA 640-P2-N829-AR GeForce 8800GTS 640MB 320-bit GDDR3 PCI Express x16
2x Western Digital Caviar Blue WD800JD 80GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive
Patriot Extreme Performance 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
Windows XP Pro (SP 2)

Obviously, this is my first post here. After reading through the boards, I didnt really find a post that was exactly the same as the problem I'm having. If there is a thread with the same problem in it somewhere, I apologize in advance for missing it. There seem to be some great minds here, so I'm sure there will be some great insight, I appreciate it in advance.

I'm generally pretty computer savvy. I built my computer and have built / repaired many for an endless list of friends / family / random people. Regardless, I'm very much stuck on what my current problem is. Here is what happened:

I was watching my TV when I noticed that my computer had locked up (the screen saver was no longer moving). Upon rebooting the PC (in what would become multiple attempts) the computer would continue to freeze. Sometimes it would freeze during BIOS, sometimes it wouldnt even post. I left the computer off for a couple hours and upon rebooting it again, it fully loaded windows. After about 2 mins of uptime it finally froze again. This seems to ... Read more

A:Computer continually freezes during boot up

Did you check/replace your SATA cables?

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Answer Match 49.56%

I just bought a Dell Studio XPS 435MT a few days ago and this problem has been
occuring. Umm Every OTHER time when i turn it on it works at first in the boot screen but then the progress bar stops at like a centimeter away from being done. And it just stays there. So then I have to turn it off and then turn it on but this time it works. Any help would be excellent.

A:My computer freezes at boot screen?????

Does the same happen if you boot into SAFEMODE? Same if you use your Vista DVD to boot?
A few days old..? I would take it back.

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Answer Match 49.56%

I start up, see my background, icons, etc. Then 10 seconds after the hourglass disappears, everthing freezes - no response from mouse or keyboard. Mouse and keys will work in safe mode, but not sure what to do there. While in safe mode, pop ups tell me I'm infected with virus. Also, a "brave sentry" shortcut icon has appeared on my desktop. Can anybody help? Thanks.

A:Computer Freezes Moments After Boot-up

You might like to follow this self-help guide to remove Brave Sentry from your computer:How To Remove Brave Sentry

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Answer Match 49.56%

My computer freezes at the initial 'Gateway' screen. I am not able to get into safemode or do anything except turn it back off. When it powers on all of the lights and fans work but it never leaves that inital screen. I'm not sure if its related but I happened right after I downloaded Windows Media Player 11 and added all the files to the library, it shut off and then came back on and was stuck on the Gateway screen. I turned if back off for a few minutes and then back on only to get the same thing. Please any help???

A:Solved: Computer freezes before boot up

Are you familiar/comfortable with opening up your PC ? I'd suggest unplugging any external USB devices , also any internal drives - Hard Drives , CD and DVD drives . Does it get to POST (you know the b+w yada-yada that shows on screen before Windows loads) in those circumstances ? You'd probably end POST with a system not found error or similar . If that happens then connect the HD and reboot .

When opening the case remember to disconnect the power cord and then hold down the power button for a few seconds to discharge any residual current .

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Answer Match 49.56%

I built my first comp this summer with some help. Worked perfectly until about 2 months ago. It froze on me as I booted it up. Turned it off and tried it again same thing. Nothing fixed it. Had it looked at by some pros and told me I needed a new Mobo. Had the mobo replaced with same model only to have it happen again only when the harddrive was attached. Tried repairing the harddrive only to have the system lock up during the repair process. Put in a brand new HDrive and tried to run a fresh install of windows only to have it freeze up on the new hard drive during the install. At my wits end. Could the problem be a bad CPU?? What else could the problem be???

AMD 64 3400+
1G Corsiar XMS
420W Vantec
9800 Pro 256Mb
WD Caviar SE 160gig(SATA)

A:Computer freezes everytime after boot.

Welcome to Techspot!
If you hace a PC health type page in you CMOS setup ,go there and check CPU temps and voltages readings from the PSU.
If you have more than 1 pc of Ram try swapping with just 1 in to see if there is a bad strip.
Let us know what your trouble shooting discovers.

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Answer Match 49.56%

Hi, I'm new on this site and I don't know for sure what is the problem that this computer has, I mean if it's software, malware, hardware or OS. So, I posted it here because after trying several things with my computer it could be a hardware problem.

My dad's computer froze last week and had to be reset. Then, after reset the computer will not turn on. The green and yellow lights turn on if there's a disc in the disc drive it starts spinning, but absolutely no sign on the screen appears!
Then I couldn't even boot the computer from CD, it's like it has no monitor attached to it.
Ok next day I thought to clean the fans, since they were never cleaned in 4-5 years. After, the computer worked for.... like 10 minutes and froze again, and it started all over.
Today, I turned it on again, and it worked! What a miracle. I started it in safemode and I tried to save as many files as I could onto my computer. I thought it was a virus doing that so I thought to reformat it. But when I tried to boot the computer it did not boot! It started to do the same dead screen ordeal.
I thought it could be the power cord, but there was never a problem with it. I have a couple of extra power cords, I could try to see if it solves the problem, but I doubt it.
The worse is if there is a problem with the processor, the graphic card, HDD or the fans I cannot tell which one is the problem.
Nothing was added to the computer recently, no new hardware, no new softw... Read more

A:Computer freezes then I'm unable to boot

You could always try a new monitor plug connection from your monitor to the computer, You cord could be old and faulty. Try dusting the fans again once the new cord is inserted. Leave the computer off for about an hour and try again. If this does not help please reply and I'll see what I can do.

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Answer Match 49.56%

Woops, I posted this earlier in the wrong forum.
My son's video card expired and he changed it out. The computer wouldn't boot or sometimes got to the Windows screen and would freeze up. I brought the machine to my house where I set the CPU box on a card table in my living room and used my extra monitor, keyboard, mouse, power strip, and cables to set it up. When I turned on the machine it booted up just fine and Ran great. I decided to update his virus checker from the internet, so I unplugged everything and took it into my office, set it up on the floor next to my computer and plugged it into my router. The computer wouldn't boot! I brought in the card table and set it up, so I could sit in a chair to work on it. It booted up and ran just fine! It didn't want to be on the carpeted floor. My son took it home and put a 1" board under it. It wouldn't boot. He then set it on a small table. It runs just fine!
Seems the box was picking up static from the carpet. The box was open all this time. Will try it on the floor with the box closed, tomorrow. We will keep the box on a table from now on.

A:Computer freezes or won't boot - Info

check the PSU with a PSU checker - about $12

Don't ever operate on computers on carpet. Always ground yourself.
If you have grounding issues you have a bad or failing PSU.

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Answer Match 49.56%

This is not really a Windows 8 problem (I think) but I wonder if the experienced gurus here may be able to advise.

I have an Acer laptop which has stuck on the boot screen after a Win 8 update restart.

When it starts the welcome screen launches (the intial Acer screen with the message press 'F2 to change boot device') and that's it. No beeps, clicks or flickering - it's just frozen.

Can anyone suggest what the problem may be?? or where I start looking.

Thanks for any assistance, and apologies if I posted incorrectly.

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Answer Match 49.56%

Recently I've booted up my old PC. Everything was going perfect, until some of my settings were messed up. I though, "Okay, I'll just repair Windows with the CD." I used PowerISO to mount an ISO file of my XP CD (I don't have a CD drive), and then I ran sfc /scannow. I waited until it was done, and when it was nothing really happened. I decided to reboot, only to find out that it freezes at the boot logo. I've tried Safe Mode, but it freezes, too. I'm not exactly sure what I'm running on the system; all I know is that it has 256 MB of RAM, Windows XP Professional 2002 (I think).


A:Computer freezes at boot logo

last known good config? trythat. if that doesn't wory do a repair installation. if you are able to get into windows go to msconfig and shut down all services and starup stuff. (not ms services)

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Answer Match 49.56%

Hi, hope someone can help me, as I'm out of ideas here.

I've been attempting to install service pack three onto my pc, with less than spectacular results.

Basically, after repeated failed attempts, I've tried installing sp3 without installling any other software or drivers from a fresh install, and I still run into the exact same problem.

The problem is that everything appears to go smoothley. Service pack three installs without issue, and tells me to reboot my machine. Right then. Ok. That's the last I'll see of that.

After this my computer will not boot up. I get no error messages, it doesn't go into a loop, it just freezes on the bootup screen. It will however boot into safe mode, which informs me that I am indeed the proud owner of service pack three, so long as I don't actually want to do anything with my computer, ever again.

What else to say? Attempting to use msconfig to run a diagnostic startup with minimal services doesn't help me, i can only boot in safe mode or not at all. I've got a foxconn motherboard - 6497 i believe, running an intel processor. I've tried plugging in my old graphics card and it likes that just the same. I've tried installing on a full moon wearing only a loincloth and promising personal favours to any nearby gods and I caught a cold.

Any ideas?

A:Installed sp3, computer freezes during boot

Anyone out there?

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Answer Match 49.56%

Before posting my problem i want to congrat the team for keeping this forum a great forum.
I know it seems like " omg one guy registers to this forum just to get the answer and never come back again " , that's exactly what you might think but i will try my best to keep myself active here .
now the problem :

The thing is that my computer freezes at motherboard boot , i turn it on and it beeps once and freezes , I can't even press F2 ,Tab or any key , it just wont do anything.
But my problems started when I bought a new gfx card and computer used to reboot when I started to play games , later I found out that I had a 320W power suply and the requirement for gfx card was 450w/+ .
After a few days my computer was freezing at motherboard menu :''

any clue what it might be '?
motherboard , powersupply '?

thank you in advance and merry Xmas

A:Computer Freezes at Motherboard boot!

Do you still have the other video card? If so try to use that one. If it still has problems then it is your motherboard.

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Answer Match 49.56%

Computer was doing updates 2 days ago and froze black screen. Now will not boot up. Starts process and then freezes. It did boot up once yesterday and was fine for a few hours, then got a message saying computer had a problem. Error message:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys) Now its back to not booting up again, freezes with the HP logo on screen.

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Answer Match 49.56%

My son's video card expired and he changed it out. The computer wouldn't boot or sometimes got to the Windows screen and would freeze up. I brought the machine to my house where I set the CPU box on a card table in my living room and used my extra monitor, keyboard, mouse, power strip, and cables to set it up. When I turned on the machine it booted up just fine and Ran great. I decided to update his virus checker from the internet, so I unplugged everything and took it into my office, set it up on the floor next to my computer and plugged it into my router. The computer wouldn't boot! I brought in the card table and set it up, so I could sit in a chair to work on it. It booted up and ran just fine! It didn't want to be on the carpeted floor. My son took it home and put a 1" board under it. It wouldn't boot. He then set it on a small table. It runs just fine!
Seems the box was picking up static from the carpet. The box was open all this time. Will try it on the floor with the box closed, tomorrow. We will keep the box on a table from now on.

A:Computer freezes or won't boot - Info

have you tried setting it up on a blanket on the floor too? just curious

3 more replies
Answer Match 48.72%

i was dowloading a free registry cleaner when my computer crashed. i shut my computer down. when i turned it back on, windows wouldn't boot up - it gets stuck at the blue windows xp page. i can't find the restore cd that came with the computer. i tried to press f8 during the booting process but it will not work. i have windows 2000 xp home.

A:Computer Will Not Boot Up, Stops At Blue Windows Page

The "free registry cleaner" you downloaded might have been, and was probably a virus. Try looking REALLY really hard for the recovery disk, and if you still can't find it, then go to this site, and download the file from one of the website mirrors, and then use a program that can burn ISO files to CD-Rs, and burn the file to a disk. Boot the computer from the CD, and then use the program (it's LIKE windows, but isn't exactly like it, but it should see your hard drive) to back up your important files to CDs or a flash drive. They should be in /mnt/hda1/documents and settings/*insert your login name here*/my documents or /desktop.After you're sure you got the files you need to keep, then you will need to get a new copy of windows and install it. Then just put your files back.If you still can't get ahold of a windows CD, then you can just install the CD you burned as a temporary solution until you find one, or if you like PCLOS, then try Ubuntu ( and use it as a permanent solution. Please note that Linux does NOT run windows apps outside of an emulator.

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Answer Match 48.72%

I just upgraded my sister's computer, and it locks up a few seconds after I boot -- every time. I purchased the following hardware off eBay:

1GB (2x512MB) ECC REG PC133 HP Compaq Dell IBM
AMD Athlon XP 2200 Processor Socket A 462 AXDA2200DUV3C

I also purchased the following heatsink/fan off newegg: I applied a thin coat of Arctic Silver paste on the metal area of the processor before mounting the heatsink/fan. I also put a new case fan in there, so now there is an 80mm sucking in air from the front and another 80mm blowing air out the back. CPU temp is around 36C max.

I've tried booting from the following CDs, and with each the computer freezes a few seconds after boot: Windows XP Pro installer, Ubuntu Feisty live CD (just get a blinking cursor after I press enter to boot in any mode), SystemRescueCD (freezes when displaying startup text), GParted live CD (freezes when displaying startup text or right after "Uncompressing Linux...ok, booting the kernel." These CDs all boot find on two of my other computers.

A FreeDOS boot cd actually works, though, and with it I flashed the BIOS with the newest version (from 2003).

I've also tried putting a different (but not new) CMOS battery -- same result. Additionally I've tried booting with one stick of 512MB RAM, each stick in each slot.

Finally, I tried memtest from the Ubuntu Feisty C... Read more

A:Computer freezes on boot -- hardware issue?

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Answer Match 48.72%

In the past day or so my monitor flashed some green squares once or twice. I didn't think much of it until it happened again today and froze the computer. Now when I boot the display it has all kinds of color issues. Green lines, flashing squares, white fields and the like appear. They appear immediately as the boot process starts, so I'm assuming it has something to do with my motherboard. I can boot in safe mode and everything works fine besides some strange overlays on the screen. When I boot normally I can log in but afterwards the screen flashes black some and then flashes a blue screen with some info for a second before rebooting itself. I ran the monitor through something else and there wasn't any issue with it. Does anyone have any experience with something like this?

Here is my hardware
MEM 1Gx4|G.SK F2-6400CL5D-2GBNQ R
CPU INTEL|C2D E7400 2.8G 775 RT

A:Display issues at boot, computer freezes

Unfortunately it sounds as if your video card bit the dust...

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Answer Match 48.72%


I have a friend who tells me her son found some trojans and "let Norton isolate them".

Her computer was still running v. slow and took a long time to shut down & re-boot so she defragged, ran cwShredder, ad-aware (~50 entries isolated), Spy-bot (~50 entries isolated), cleaned the registry.

The computer reprtedly ran a little faster till she shut down & after re-booting it completely froze after opening a folder or trying to run anything.

I used the start-up disc to restore system files and re-installed Windows (Win98 SE) over the top of the previous version - the computer then flew like a rocket UNTIL I tried to shut down.

On re-boot the exact same problem was there - it freezes after opening a folder or trying to run anything.

Can anyone tell me what to do here please?

A:[resolved]Trojans + Computer freezes on re-boot

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Answer Match 48.72%

Compaq Presario 5003
Pentium III Processor 933 MHz
128 MB Mem 60 GB HD Win XP

My computer was working fine this morning, I didn't download anything or do anything different, just normal web searching. As I'm loading a web page, the computer freezes. I Cntrl Alt Dlt and nothing, so I turn off my computer and turn in back on, it reboots to the Win screen where you sign in as an identity, I enter my password and it freezes. Again, I have to reboot the computer manually, and it freezes at the Compaq screen that comes on when you first turn on the computer. I turned off the comp, opened it, removed my fan, blew it out a bit, removed the processor and reseated it (in the process, reseated it incorrectly and bent a far corner prong, attempted to straighten w/tweezers, and ultimately BROKE it off...DOH!). I wasn't sure if the broken prong would have a big effect, so I reseated it correctly, reseated my memory, and tried again, same thing, just hangs at the Compaq screen. At this point, I don't know if it's still just the same problem it was having intially, or if the broken prong on the processor is now a problem as well. Is there anything I can try short of replacing the processor. I thought maybe the prong could be resoddered (sic) to the processor, but I'm told no such luck. Can anyone please, please help? I'm an Internet addict and I'm beginning to have pitiful withdrawls. My mothers just isn't the same!! Thank yo... Read more

A:Computer freezes at Compaq boot screen..PLEASE HELP!

12 more replies
Answer Match 48.72%

CPU: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Motherboard: ASUSTeK Computer INC. P8P67-M
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Total Memory: 8.00 GB Usable: 7.98 GB
HDD: (1) WDC WD1002FAEX-00Z3A0 (2) Brother MFC-230C USB Device
Sound Card: (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audio (4) NVIDIA High Definition Audio (5) NVIDIA High Definition Audio
Graphics Card: NVIDIA GeForce GTX 560 Ti
OS: Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Problem event name: Blue screen
OS version: 6.1.7601.
Locale ID: 1033

Bcp1: FFFFFA800B315010
BCP2: FFFFF8800F3F193C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS VERSION: 6_1_7601
PRODUCT: 768_1

C:\users\Roderyk\appdata\local\temp\WER-73538-0.sys data. xml

Whenever we boot up the computer we get some green lines going across the black screen and the motherboard window looks all messed up.

A:Computer freezes, unable to boot back up.

Hello and welcome Dabirir now first up mate take a a look at this
Troubleshooting Windows 7 Failure to Boot

Then if you get the chance do these
Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

Mate can wehave some system specs please as what you have posted gives us not that much towork with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs

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Answer Match 48.72%


I'm wondering if anyone could help a complete newbie.
Here is my problem - my 3 year old computer commonly freezes during startup or shortly after (during the first several minutes). After those first critical minutes have passed, the machine can go on running smoothly for hours.
After the problem first appeared (a few months ago), a simple solution seemed to be to plug in USB devices only after Windows (2000 SP4) was running and not before turning the computer on.
It seems that now the problem is getting worse and worse, USB devices connected or not, the computer tends to hang.
Once reset, it usually fails to boot at all. The fans are running, the drives respond, but the green LED on the case (power?) is off and the screen stays black (no beeps). It takes quite a lot of attemps to even get to the memory test.

I wonder where to start? I just downloaded and ran SpeedFan and here are the results:

Temp1: 41C
Temp2: 52C
Temp3: 35C
HD0: 47C
Temp1: 40C

Vcore1: 1,74V
Vcore2: 2,56V
+3.3V 3,30V
+5V: 4,92V
+12V: 13,44V
-12V: -12,03V
-5V: -5,26V
+5V: 2,88V (!!!!)
Vbat: 3,25V

I don't have a clue with what components those voltages correspond to, but those +12V and +5V look suspicious for me.

Thanks in advance for any suggestions!


A:Computer freezes randomly or doesn't boot

i think it could be the motherboard. did you install any new hardware/any usb ports damaged? are usb devices recognized on your computer? temps seem to be fine.

7 more replies
Answer Match 48.72%

my pc never did this until now. it never showed any symptoms of anything.then when i turn it on it freezes on the bios screen, the screen with boot options, or if it goes successfully through all this it just goes to black screen and stay like that. the bios detects everything but when i insert the xp installation disk the pc doesn't even detect it. when i try to start safe mode it freezes on cfadisk. Please help me

A:My computer freezes on boot can't even go on safe mode

If you have another computer available and are able to burn a CD .iso download this

Burn to CD, boot to disc and run test. This is Drive Fitness Test and will tell you if you have a bad hard drive or not. It is free and easy to use. Be sure to run advanced test instead of quick test.

Good luck!

3 more replies
Answer Match 48.72%

Hey there, first time posting on any kind of forum so I'll do my best to get my problem across.

I am adding a new set of larger drives into rotation on my backup server, the server is running Red Hat 7.3. With:

Asus P2B-DS motherboard
Award Modular Bios v4.51G
Kernel 2.4.18-27.x on an i686
Not sure how to find the chipset specs (still getting broken in with linux)

What's happening is when I put in one of the new drives (WD800, 80G western digital), it starts to boot, checks memory then jumps to the System Configuration menue and freezes right here:

Sec. Slave Disk : LBA, UDMA 2,

I believe what is supposed to come next in that line is the disk size..? Anyway it freezes there.

I believe that the problem is that my MB/chipset won't support the larger drive, although I tested putting in a 180G WD drive and it booted, but when I check it with parted I got read errors and couldn't print off a partition table. So I'm trying to check into if my system will support larger drives or not, if anybody has any ideas of something else it could be that would be great. Or even if you can tell me a quick way of telling me of checking to see if my MB/Chipset/Bios are compatable with a certain disk size. I also tested it with 3 of the exact same WD800's so it's not the drive, because I can read them all in other computers.

Thanks, sorry if I wasn't descriptive enough with specs and so on, if you need more let me know.

A:Computer Freezes on Boot Due to Secondary Slave HD

Is the motherboard very old ?
As today present day motherboard should not have a problem.
Why dont you find out what is your MB manufacturer and proceed to their website and check if you need to flash in new BIOS for your MB inorder to detect HD with bigger space.

3 more replies
Answer Match 48.72%


After being locked-out from my own admin account, I tried to do a clean install with the Win 8 disc post-bios. However, few mins into the disc installation, then the mouse and keyboard freezes. Seems that it was functioning well for 2 minutes. If I'm fast, I'll be able to get to cd-key window and it freezes there.

I tried with Windows 7 disc, I just managed to get to the screen which asks me to choose the language. Tried with Ubuntu, did not even finished loading. I also tried removing the SSD and just mound the 2 TB WD Black, same results as before. This leads me to think that this is not a Windows 8/7/Ubuntu issue and is something to do with the hardware. I don't know which one is causing the problem.

However, if I boot normally, which I can, everything is fine. I do notice that sometimes when I try restart the pc when I'm in windows, it does not boot but just shuts down. Happens often especially when I try to update the computer. However, if I restart the pc, just before putting the password for the windows 8 account-after turning the pc on, I can restart the pc normally. I have a suspicion that the BIOS is not responsive after sometime I've turned on the pc. This is also causing all the other problems. However, I am not sure what is causing the problem.

Any ideas?

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Answer Match 48.72%

Hey, and thanks for taking time to read this, Im new to this site.

On a normal start up computer freezes after 5 seconds or so,, keyboard works (caps and num lock key come on and off) and can move mouse around screen, but can not further interact (i.e. click on a desktop item or bring up start menu from keyboard etc.

Being a computer programmer myself i was curious to try alone to fix this problem but to no avail.

I do see a rundll32.exe ftutil2.dll, SetWriteCacheMode in start up and after googling it can still not determine if this is harmful or not.

did ran some lowly free malware program which offers to remove first 15 threats for free etc but dont think im getting anywhere doing this alone.

would be gratefully appreciated if you could assist.

I did not attach a copy of my HiJack log as not sure if I can/useful in Safe Mode.

hope to hear

A:Plz Help, Computer Freezes, Can only boot in Safe Mode.

Welcome to TSF.

Try running the below tool in Safe Mode with Networking (or save it to a flash drive and then copy it to your desktop in Safe Mode).

Go to and follow the instructions on how to install the Recovery Console and run ComboFix. Go through all the steps until posting the log part. Post the combofix log here.

Run a new HijackThis scan and post the log here.

3 more replies
Answer Match 48.72%

When I let my computer run unattended, usually but not always, it will freeze and I must manually shut it down and reboot. Often the laptop feels very warm as if it is locked in a infinite computing cycle. On two occasions, out of the blue, I have seen flashing lines and a frozen screen requiring manual shut down. The word and excel icons have been replaced with generic icons but work normally. Spinrite finds no hard drive problems and several antiviral programs detect no viruses.

Occasionally, when I must manually reboot, the cursor hangs in the upper left corner and the computer is totally unresponsive to any command including manual shut down. However, if I close and open the lid, windows start up is initiated.

Any suggestions appreciated.



A:computer freezes and requires hard boot

check your memory and be sure to remove any dust inside your laptop to increase airflow

1 more replies
Answer Match 48.72%

Hello, I just recently built my new build, and I have been having problems with my computer freezing. Sometimes it boots fine and when i'm doing something it will randomly freeze and all input/ouput will be cut and i eventually get no signal from monitor. keyboard stops working, mouse, sound. my dvd drive does open tho..

when this freezing happens im forced to restart my computer. sometimes when i do that, it doesnt boot. i turn it on and my cpu fan doesnt spin but everything else does and i get no signal from monitor. other times my cpu fan doesnt spin, but also my video card fan spins at full speed and doesnt stop...and my computer doesnt boot (when i say boot i mean post or anything) and i get no signal from monitor. and sometimes it doesnt freeze on startup, the screen just immediately goes black, it sounds like its restarting and I get no signal.

it takes a while to get my computer back up and running sometimes, but then itll randomly freeze when it wants to again. ive had it last 4 days without freezing...sometimes its 2 mins, 5 mins 1 hour 5 hours, etc. its random...

AMD x4 965 3.4ghz
MSI 790fx-G70
4GB OCZ Platinum 1600MHz DDR3
Corsair 650W PSU TX Series
HAF 932 Full Tower case

any help on this would be greatly appreciated. thanks.

p.s. ive had it freeze during startup in random place like windows loading screen, even during a fresh windows install it froze durin that..and even durin a system restore. it doesnt care when ... Read more

A:Computer randomly freezes or wont boot

Ok I think i might of found the problem...please help me verify if this is indeed what is causing my problem because I am pretty sure it is.

I downloaded SpeedFan.

I opened it up.

Read the voltages at the bottom...


My +12V was sitting an a constant 0.44V...
So does that mean its like dead or something?

Everything else was lower than it was supossed to be as well.

My +5V was at 3.5V which is low i think.. and ya... so i think this might be it.

I also went into the Monitor tab on Speed Fan or whatever, and monitored the +12V rail. It showed a realtime graph. And it was a flat line on 0.44V not doin a single thing..

Post your help on this please.

19 more replies
Answer Match 48.72%

Does not happen when I hibernate. Even afterwards, the RAM usage never falls below 50%, even though no applications are running. The internet connection is slow for a lot of time. And occasionally, my scroll gets locked or something; it just zooms in and out when I try to scroll...
Is my computer infected?? I have Windows 7 x64 with 4 Gigs of RAM. 

A:My computer freezes for about 10-15 seconds everytime I boot.

Hello and welcome to Bleeping Computer.
Out of curiosity have you tried booting up into safe mode and running any type of scan for Virus\Trojan infestation?
Also please post the make and model number of the computer in question. 
Thanks in advance....

2 more replies
Answer Match 48.72%

I tried to download the FRST program, but my computer blocked it. I can download it on another computer and copy it to this computer if that is what you would advise. Any help would be greatly appreciated.

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Answer Match 48.3%

Firstly, I have to explain I am very inexperianced in all things computing and have only owned/used one since September last (08). Lo I enjoy it so much I bought another one S/hand over the net a couple of weeks ago, so it begins.

Machine is a HP6910p running Vista Business with Office 07 pro+ and a lot of Adobe apps, as soon has I recieved it I dropped down Belarc Advisor which verified all hardware and software were in order. Over the next few days I updated both the MS and Adobe, MS also verified the system updateing with Vista SP2 amongest others, I then uninstalled the provided Antivirus (Avast free), and installed my own Security apps Kaspersky 6.0 which comes curtousy of my ISP, SuperAntiSpyware free and Guardian Anti-Spy.

The latter of these (Guardian) identified one malware program (Trojan CIA B/Door)which I believed it had removed, it was only later while googling my problems I became aware how serious and sophisticated a threat this particular malware is. I switched on one Saturday morning turned my back to make a cup of tea when I returned it was a complete burn out Antivirus gone wireless connection gone everything frozen and locked up solid. From there it's been all down hill, has no recovery disks or partition were provided with the machine and the seller either will not or cannot respond to my requests for help.

To the point were we are now:- cannot Boot out of windows error recover page. However I have found the Vista Recovery/Restore CD hosted by Neosm... Read more

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Answer Match 48.3%

ok heres whats happening....

i restarted my computer as instructed by the Setup program after installing SP2. everything boots up fine until the windows Title/Loading Screen. at this point the bar that has 3 blue dots travel across as though it is loading makes one lap and stops at one end....nothing....i left my computer for 20 mins and still nothing... i checked my BIOS made sure everything was how it should be... tried to start up in safe mode and gave me some weird lines of code all ending in /win32/driver/(Program-there were prolly 30-40 different ones) screen is full of these lines of code and....nothing, just freezes. i dont have a system restore program that starts before the rest of my computer so that isnt an opption though i wish it was. i would REALLY appreciate some HELP i was warry of downloading in the first place and i guess i made a mistake hopefully its an easy fix.

A:Post XP Service Pack 2 - computer freezes at boot

9 more replies
Answer Match 48.3%

My computer with the Windows XP Professional OS freezes when it gets to the Safe Mode Boot Menu. This is not when I hit F8. It just boots to that menu. When you select any of the options, it freezes and reboots. If you don't select an option, and let the time expire, it does the exact same thing. This happened randomly. My computer worked fine yesterday. All the sudden when I turned it on today this. I know enough about computers that I could back up all my data without booting windows and reformat, but I really would rather fix the issue than have to reformat my computer.

I tried to explain it as well as possible.
Thank you for all your help before and now I will be patient for responses.


A:Computer Freezes At Safe Mode Boot Menu

Any error message with that
Might need a bios upgrade
What hardware do you have
Do you have SP2 installed (service pack 2)

9 more replies
Answer Match 48.3%

One of our computers was working fine last night, and this morning it froze up. So the problem is recent, but unsure what exactly it is,
The computer boots up fine with no errors, but after a few minutes its freezes up. If i restart it immidiately after it freezes, it tries to boot via DHCP with a little spinning ' / '. 
Leaving it shutdown for a few minutes fixes that problem, as it boots up normal again from the HDD with no errors, and runs at optimal speed for a few minutes before freezing again. 
Trying to run a scan with malwarbytes, had a nvidia driver crash and fix itself during the scan, but the freezes started up again - i noticed leaving the scan running while froze the hdd was still working, the cursor never froze, but inbetween the freeze the number of files scanned would jump, then freeze, and then update itself again when it unfroze. Still no clue what the problem is.

A:Win7 Computer freezes, tries to boot via DHCP after restart

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post.

1 more replies
Answer Match 47.88%

I have a Gateway with 32 bit OS, and Vista SP2 installed.

My mom recently installed a program to watch videos, but it was useless to her and she uninstalled it. Day after, I was browsing the internet and the computer froze and became completely unresponsive. Couldn't even get the task manager open, so I had to force it to shut down.

Tried to turn it back on, and got a black screen that said no boot device found. then no boot file received. Tried to run Mbytes because I thought maybe she might have picked up a virus, and left the computer. Twenty minutes later I came back and it had restarted for no apparent reason. Tried again, and got a BSOD halfway, error x000007. Every other restart failed, saying that no boot file had been received.

Did system restore, which seemed to fix the problem temporarily. Tried to run SuperAntiSpyware, and computer restarted... again. Windows suggested I reinstall an Intel processor driver that was missing. Did, but later that night got the BSOD again, halfway through an Mbytes scan.

This had not happened before, I'm kind of at a loss. I ran Diskcheck, which fixed a few bad clusters, etc. I'm having a hard time thinking this could be a malware problem, except for the random restarts while I'm scanning for viruses.

Any suggestions? System restore seemed to help at first, but now it's back to the same thing. I only have one minidump file, but I can't seem to read it myself. Help?

Edited to add: This is getting wor... Read more

A:Computer freezes randomly, Blue Screen and failure to boot?

9 more replies
Answer Match 47.88%

When i power up my lap top, i have to run my media player or my lap top freezes up in like 5 minutes, and it gets slower and slower the longer im on it so i have to reboot and then start media player all over again untill it slows down again....this is getting old and very annoying

A:My computer freezes if im not running windows media player when i first boot up

Hi and welcome to TSF have you tried running sfc /scannow SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
or if you have a install or recovery disc you could try a repair Startup Repair - Windows 7 Help Forums
and lets us know the result

19 more replies
Answer Match 47.88%

my HP laptop has stopped working, freezing whenever i try to open any program.
It however works fine in SAFE mode, but with limited functionality.
what do i do.
can it be fixed without disk?

A:Computer boots in SAFE mode, but freezes on home if boot normally

Hello and welcome eklassie mate just run these in safe mode


A few more system specs would be good too my friend

3 more replies
Answer Match 47.88%

I'm using windows 7, haven't had many problems until now. I just moved into a new apartment and i worry it's some power related damage... i don't know.

I had the computer running when i moved in. Then i went to buy groceries, came back, accidentally kicked the power strip on/off switch beneath the desk with my foot and windows hasn't started since.

When i start the computer i have full access to my bios.

if i boot from my HD i am shown a windows error recovery screen asking me to start windows startup repair or start windows normally. Selecting startup repair gets me a loading bar then a black screen.. maybe after 10 min i will get a blue screen like the background of the ui when installing windows.

If i start windows normally i get the windows logo then a very fast BSOD flash then the computer restarts.

Booting from my windows 7 install disk lets me choose between install and repair... language selection.. then it freezes and i get the same windows style back slash ad infinitum.

Thanks guys, i really hope i don't have any permanent damage. Anxiously awaiting your replies.

A:Computer Freezes on Startup, won't boot from Windows CD or Hard Drive.

What Brand and Model PC?

Since you can get into the bios look for a PC(hardware) Health page and check the temps and voltage listings(12v, 5v, 3.3v).

If it a stock OEM PC reset to factory defaults save and exit the bios.

19 more replies
Answer Match 47.88%

Hey, just added some more memory and a new gfx card to my computer and reinstalled windows xp, first of all heres my pc specs..

Intel C2D E8400 CPU @ Stock (3.00Ghz)
Asus P5K Motherboard
4GB OCZ Platinum (4x1GB)
8800GTS 512MB (Using 80.84 Beta drivers)
500W PSU

So after i formatted my hdd and reinstalled drivers and all my software rebooted, then i put my xbox 360 controller ran a benchmark on gta iv and then installed some new beta nvidia drivers and restarted, the pc didnt load any of the startup programs exept nvidia manager, i clicked the start menu and the pc froze i coulnt move the mouse, access task manager or anything else...

I rebooted and it kept doing the same thing, i thought it might be something todo with my 360 controller as i had used that in gta iv and i forgot to install the drivers, i removed it and tried again, same thing.

So this was last night and i reinstalled windows and all drivers over night, today i turn on my computer and after about 20 minutes, i was on the internet and clicked on some link and the computer froze jsut like last night, now its back to doing the same thing again (not loading startup programs, freezing when i right click and the keyboard doesnt work!

This is really pissing me off as the comp was fine before i upgraded it.

P.S: im thinking it could be something to do with the Beta nvidia drivers im using (there supposed to make gta iv run better, but who knows)

Thanks in advance, tech.

A:[SOLVED] Computer freezes after boot and keyboard doesnt work.. help!

Ok i seem to have sorted it now, i simply entered safemode uninstalled the beta drivers and reinstalled the offical ones, seems to be working fine now.


1 more replies
Answer Match 47.88%

I have been having an issue with my computer starting up. When I turn it on in the morning it freezes at the Vista splash screen so I am forced to manually shut down the computer. Then I turn it on again and it brings up the start windows normally or safe mode screen. I've tried going on both options, safe mode works without freezing and start windows normally doesn't because it loads until the splash screen and freezes again, making me manually turn it off again. The second time it freezes and I shut it down and turn it on again it brings up the start up repair screen. I have to run the start up repair otherwise it will just keep freezing and I can't use the computer. Once the repair ends it says that there are zero errors. I am then able to start windows normally, and this process only happens the very first time I try to turn the computer on that day. I have tried to just keep the computer on, I have tried to put it into sleep mode, etc but the computer just ends up freezing again. I have tried starting it without things like the mouse, printer, speakers, etc plugged in (only the keyboard plugged in) but it still doesn't work. I have also tried to uninstall recent software but that still doesn't work. I have searched with my antivirus and no viruses were found. This problem has been going on for over a week now. I've researched possibilities but have found nothing helpful. If you know what could be causing this problem please let me know!
Than... Read more

A:Computer freezes on startup and requires multiple boot-ups to start normally

16 more replies
Answer Match 47.88%

I work with 3 computers, all running different versions of 64-bit Windows 7, one Ultimate, one Professional, one Home. The only similarities these 3 computers have are AMD CPUs and AMD graphics. On all 3 computers, the desktop and taskbar icons refresh on every single boot after displaying the correct icon for a few seconds. Depending on the computer, it freezes for up to a full minute while it refreshes the icons, not letting me select any shortcuts or expand the start menu(but it did let me take a print screen, which I have included). I have searched the web and this site and tried all the tricks that work for everyone else: cleared icon cache, added the Maxed Cached Icons to the registry, and a few others that also resulted in failure.

It's gotten so frustrating to wait to do anything due to this problem that on all 3 computers I have made backup images and done a clean install of Windows to check whether or not the it is a Windows issue or a driver issue. I have taken the following steps:

- Immediately on the clean install, I put several shortcuts to default windows programs, and reboot. Not a problem.

- Reboot again, still no problem.

- Install AMD video drivers from CD, reboot. Freeze while icons reload.

- Clean install again to avoid remnants of drivers left behind after uninstalling, test reboot twice with several icons on desktop with no problems.

- Install newest AMD video drivers from website via USB, reboot. Freeze while icons reload.

I ha... Read more

A:Computer freezes at boot while icons refresh - possible graphics issue

Click the start button and Type "msconfig" in the search bar and hit enter . In the resulting window, click the "Startup" tab. Uncheck everything except the antivirus , apply, OK, and restart to see if there is any changes.

4 more replies
Answer Match 47.88%

Trojan/Virus found ... Win32/PEPatch.SO
infected files include winlogon.exe, services.exe ...
Downloaded AVG and seems it has done some actions(clean?) to the above infected files, and the computer starts to act abnormally, which is freezes right after boot into normal mode just a while after the AVG prompt infected files are found. Not exactly frozen, the cursor is still active but one cannot clicks on anything, and opened window is not responsive, cannot do anything.

Please help.

More replies
Answer Match 47.46%

Hello, and many thanks to the volunteers here.

Windows XP Media Center Edition, SP2
AMD Athlon 64 X2 Dual Core Processor 3800+
1.99 GHz

I have recently rescued my computer from 2 near-death experiences. The first time, about 5 weeks ago, I had a persistent blue screen of death but was able to figure out (using another computer with internet) that it was a problem with the driver on my Linksys USB network adapter. Problem resolved, thank God.

Then about a week ago the computer would boot as far as the desktop wallpaper but no desktop icons, start, or anything else would appear on the screen. This turned out to be a "winsock error" (whatever that means) and once more I was able to fix the problem after a lot of effort.

In both cases I came very close to wiping out my hard drive and starting over. I do have Carbonite as back-up but I'm hoping I don't have to resort to reinstalling Windows.

I don't know if this matters but I am unable to upgrade to SP3 as the update generates errors, so I am still at XP SP2. I am fine with that.

Yesterday and today the computer has been acting a bit "off." Today I had to reboot 3 times due to freezes. I have Trend Micro Internet Security 2008 and it kept trying to update itself for hours on end without success, wouldn't open, wouldn't shut down. I checked the error logs nd found a whole bunch of this error:

DCOM got error "The service cannot be started, either because it is disabled or be... Read more

A:Computer slow boot, freezes, anti-virus scan won't complete

*bump* thanks...

Computer is running better for some reason but I haven't tried to run the virus scan again while waiting for a response from someone here. Just wondering if there is anything in the HJT log that looks amiss. Thanks.


2 more replies
Answer Match 47.46%

New custom computer running windows 7 64 pro with SP1.
I installed the Os, and drivers from the Asus motherboard disk, on the first day I got it, and
from the 2nd day the computer started having random freezes that vary from 1-3 times per day.
The first time was while watching a video, after that freezes would occur during virtually anything.
Sometimes even just from leaving it on without being used.
These are hard freezes and a hard reboot is the only way to get the computer working again.
During the freeze the mouse cursor disappears, audio stops (if on), and the keyboard and mouse produce no response whatsoever.
I can still open the dvd drive but that's it
I've dealt with a lot of PC problems over the years, using different computers, but none like this.

When I check the Windows event viewer logs, there's nothing I've been able to find about what's causing the freezes. Just the error message of "unexpected shutdown", from me having to do a reboot.
I have"WhoCrased" installed on my computer, and that reports nothing about the freezes either.

My temperatures seem to be fine. I have "CoreTemp" installed and "System Information for Windows".
I ran Memtest with no errors.
I flashed the Bios and there were less freezes for a few days. Then they started reoccurring.
I ran a stress test with no problems.
I updated all of the drivers from the manufactures website

My computer is
Intel i7 3rd Generation 3770k, Sam... Read more

A:New Computer Randomly Hard Freezes requiring cold boot to get working.

Did you substitute another power supply? Did you reseat all connectors?
Another thing -you say that you Flashed the BIOS and that produced a temporary fix. You might want to contact Asus about the issue based on this alone.

4 more replies
Answer Match 47.04%

i'm trying to help my son who managed to get his pc infected with the virus "xp antimalware 2010". after i googled this virus on my pc, i found a procedure to remove it. The fix was a registry change. I tried it and now windows wont start. I can get to a dos prompt and i did a dir and it shows his directories including his docs. At this point i would like to save his pics before doing a win xp reinstall. 1. could i copy his pics to a flash drive? 2. if so, how would i go about installing the flash drive(usb) without windows, using dos? 3. or is there a better way anyone can suggest?* Thanks in advance for any help.

A:win xp won't boot but dos does,trying to save pics

jersey_ernie said:

i'm trying to help my son who managed to get his pc infected with the virus "xp antimalware 2010". after i googled this virus on my pc, i found a procedure to remove it. The fix was a registry change. I tried it and now windows wont start. I can get to a dos prompt and i did a dir and it shows his directories including his docs. At this point i would like to save his pics before doing a win xp reinstall. 1. could i copy his pics to a flash drive? 2. if so, how would i go about installing the flash drive(usb) without windows, using dos? 3. or is there a better way anyone can suggest?* Thanks in advance for any help.Click to expand...

It's must quicker and easier to take your son's hard disk out and slave it into your own or another computer, both to scan for and properly remove the malware, to repair the boot configuration and transfer the data to a safe place. Then, back in his own computer, he could perhaps use System Restore to correct his Registry changes. Another route to partial success in the above would be to install Linux on to his hard drive - that gives him access to his files but not the ability to fix the Windows system.


1 more replies
Answer Match 47.04%

My computer:

Inspiron 1545
vista 32 bit
500G HDD
Intel Dual Co CPU
3 years old

Recently out of no where i have been unable to boot my laptop. I am a complete noob with computers but thought id been taking good care of my laptop by updating everything regularly and having spyware/malware/virus protection etc.

When first booting my computer i got this message:

so i proceeded to check online to find any quick solutions to the problem.

I couldnt boot from safe mode so i booted from the vista installation CD to the system recovery option and went to the command prompt and did this:

X:sources>bootrec.exe /FixMbr

X:sources>bootrec.exe /FixBoot

X:sources>bootrec.exe /ScanOs

X:sources>bootrec.exe /RebuildBcd

then did this

cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd

none of this worked and i kept getting the same thing as before. So then i was advised to check the disk from system recovery option. I went to command prompt and did the following:


soz if the pic quality is bad but its says "windows has checked the file system and found no problems" and then says "failed to transfer logged messages to event log with status 50"?

chkdsk C: /f

dont know what this means : "failed to transfer logged messages to event log with status 50"?

chkdsk C: /i

again: "failed to transfer logged messages to event log with status 50"?

chkd... Read more

A:Boot problems (pics)

Lets try to see if we can boot
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Window... Read more

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Answer Match 46.62%

Here lately, while I'm surfing various websites, my screen locks up, I get the little spinning search icon, then my computer goes to the Desktop for a few seconds, then back to the webpage I was visiting.
This tends to happen while I search various websites, and the volume also freezes up as well.
I have ALL updates, up-to-date antivirus program, and no other issues.
Windows 7 Pro.
Any suggestions?

A:Web page freezes, sound freezes...

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Answer Match 46.62%


Bought a second hand PC, the main ssd with the os had went. I received this strange screen with weird symbols. Via much trial and error I managed to get passed it to install a fresh copy of Win7 onto a second ssd.

Once up and running it ran fine, played many hours of games no problems. Multiple boot cycles, etc.

The other day I unplugged everything to move it to a different table 5 feet away. Upon reconnecting everything, I am now receiving the same screen with weird symbols. [picture below]

I've attempted to to a fresh install of windows, but the win7 installer refuses to install to either of the drives it detects in setup. Error: "setup was unable to create a new system partition or locate an existing system partition"

Some googling later suggested it might be marvell storage controller issues, I disabled that in bios to no avail. Some suggested its a video card error, I swapped out to a different video card, also to no avail. (Exact same symbols appeared) I've tried plugging in the hdd's in different ports, one at a time, etc. Also, to no avail.

PC Specs:

Since it's second hand, (and currently can't boot), not sure whats all in there. I'll attach a pic of the inside, (note: the gtx 460 is the second video card I swapped in to see if it would change anything. The original video card was a evega gtx 580)

Hoping someone can help, thanks.

A:[SOLVED] Boot Issue [with pics]

Looks like the BIOS may be corrupted if anything.

Make and model number of your motherboard?

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Answer Match 46.2%

Hi guys I just got a computer and it was preinstalled with Windows Xp SP3 on C: drive then i create another partition D: to install Windows 2000 with SP4 for the use of terminal services. Everything went fine but Windows XP wont work. I restarted the computer, and it comes up with this boot menu. There is Windows XP and Windows 2000. I chose Windows Xp and press enter and this error message comes up with this error.
"Windows 2000 couldn't start because the following file is missing or corrupt:
WINDOWS\SYSTEM32\CONFIG\SYSTEMd startup options for windows 2000,press F8"
The funny thing is i picked xp and its talking about win2k

Here are some pic i took:

Thanks for any help guys wish i can get this to work

A:Xp/Win2k Dual Boot Error w/pics

the rule of thumb to follow is install older O/S 1st then more recent versions. try fixing the boot in recovery and see what happens.

recovery console


keep us posted

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Answer Match 45.78%

Hi everyone!

My computer specs are:
1024 DDR RAM
3.0 GHZ
Nvidia Geforce 6800 GT
Two 80 Gig hardrives
Windows XP Home SP2

(I'm going to include all the details I can come up with and see if it helps)

OK First of all when I start my computer it makes a loud sound like ROOOOOOOOOOOOOOOOOOOOOOOOOO and I know that is normal for my computer. After my computer starts there is this buzzing sound that continues. It didn't happen when I got the computer. This buzzing sound keeps continuing.
When I play games and some minutes into the game my computer starts to slow down and it starts to freeze. Then I try to alt tab or all the shortcuts control alt delete. Doesn't work. I also see tiny little grey lines around my mouse, I can move my mouse but everything else has frozen. I then have to restart my computer. When I restarted my computer there was like little blue lines going down my screen not many only 3 or 4 or something. The blue lines happen when it goes to the loading screen where it says windows is loading and has a blue bar that goes across. It also has a few blue dots near the bar that goes across. When that loading is finished nothing appears on my screen it is just black. Just now I turned off my computer for a while hoping that it was just a heating problem. I turned it back on and it works I just have the buzzing sound.

Someone please help me what to do I don't want my computer to break or get worse! Anything will be appreciated.

Thanks in advance,
Em... Read more

A:Pc freezes and strange lines during boot. Pc also freezes during boot

7 more replies
Answer Match 45.78%

I using a d630 with Windows 7 everything was fine until I installed AVG Antivirus Free Edition then my computer really screwed up I have three different error message when I do the diagnostics
They all start with 00F0 :
I have went to many sites and tried various options my computer will not download in any of the modes not safe mode. Normal mode not start in last known good configuration nothing every time it starts to boot it goes back to this blue screen this is the technical info below
STOP: 0x000F007EMAIL (0xFFFFFFFFC0000005 , 0xFFFFF8000C1ADOF3 ,0xFFFFF880027F08B8,

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Answer Match 45.78%

Hi all,
As the title says i occasionally get this problem. My computer qwill freeze for a few seconds followed by system lag which seems to get worse (freezing every few seconds/taking 2 seconds to recognise a click etc.). If i reset my computer it resolves the issue but i was hoping you guys may be able to give me more insight as to what the issue may be.

It nearly always happens when i am browsing in firefox. Have never had it happen to me during gaming etc. which is why i'm hesitant to believe it is to do with my GPU or it's drivers which are always kept up to date.

i have included pics of the cursor and what processes were running at the time of the freeze/lag

A:Mouse freezes, followed by system lag and mouse icon turns fuzzy *pics

What security software do you have installed? Please list anything realtime that scans for spyware, malware, viruses, provides a firewall, etc.
Also, even though you are not getting a blue screen:

Those will help us determine application/system hangs, as well. They include your Event Viewer logs.

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Answer Match 45.78%

I tried something new- installing W7 from a second SATA hard drive. I extracted my W7 iso from MSDNAA to the hard drive, and was able to boot from it. Then, I told the installer to install windows to my main drive. Unfortunately, it seems that Windows has incorporated my W7 iso drive (the secondary one) as part of the boot routine, and I can't remove it. My system will only boot if I tell it to use the secondary drive as the boot disk. However when I get into Windows, the secondary drive isn't displayed!

Here were the drives I used-
240gb: The one I wanted to install windows ONTO
40gb: The one I installed windows FROM
How can I fix this? Here is the result of my diskpart, disk management, and my computer screens:


A:Installed W7 from secondary hard drive, now I can't boot! (pics)

Looks like the small drive is marked system. That's where your boot files are.

You need to get the boot files onto C.

I think EasyBCD is the typical tool for that.

Fiddle around with this:

Bootmgr - Move to C:\ with EasyBCD

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Answer Match 44.94%

how do i get my pictures from my camera on to the computer??

A:getting pics onto the computer

Quickest and least problematic way is to buy a USB digital camera card reader which is suitable for your camera such as SD, XD or whatever kind of card your camera uses. It will show up as a disk drive in My Computer. Now whenever you want to transfer pics just double click on the drive icon and select which pictures you want to transfer to the computer. It's the recommended way and much more reliable than using software to connect your digital camera to transfer pics.

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Answer Match 44.94%

good day,

xp, dual core 2.5ghz, 500gb, 1gb of ram, hp
a couple days ago, while doing my usual browsing for pics, i saved some pics to my usual picture folder and noticed the pics weren't there or anywhere on my hard drive. i tried saving the pics to my desktop, documents, an external hard drive, etc... and the pics are nowhere to be found. i did a complete computer search and the pics are nowhere to be found. now to add to that drama i open mozilla firefox and my yahoo toolbar is gone but google toolbar is still there, i click view and yahoo and another toolbar aren't even listed. an even bigger problem is idm (internet download manager) is no longer viewed when i right click.... actually when i right click several things are missing. the only things i see when i right click with firefox open is view image, copy image, properties and a couple of others----several things are missing including download with internet download manager, and several firefox extension programs. this hurts can anyone help? thanks, the only thing i've changed lately is after running no virus program for the past 5 months i decided to download avg free, i ran a scan and it caught a few things and cleaned them, then websites were moving slow, lots of hesitating, so i decided to uninstall avg free, i actually had avg free a few months ago but it kept making websites move slow and a bunch of false warnings so i deleted it. Once i deleted avg free the websites starting running properly. i... Read more

A:pics aren't saving,toolbars gone, no idm, no pics, this is bad, thanks

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Answer Match 44.94%


Dell Dimension 5100
160GB HD
Intel Pentium 4 w/ HT

I have all my pictures (about 400) in folders in the Shared Pictures folder. Every time I browse there or try to open them via an editing program (like Photoshop or Paint.NET) it says "Explorer has encountered a problem and needs to close..." (when I am using Explorer) and "Photoshop has encountered a problem and needs to close..." (when I am using Photoshop.

A:My 400 pics in Shared Pics Folder Not Working

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