Tech Problem Aggregator

Okay, I did a dumb thing. I actually wanted to transfer my Carbonite account to a new computer. It is a laptop with a 40 Gig of HD. I realized (perhaps too late) that I selected "Reinstall" instead of Transfer My Account" and that my Carbonite files were larger than the laptop could handle. Well I stopped the downloading of files when the computer said that it had no more room. Later the computer screen went black (actually light gray) and the lights were lit up showing that it was reading or trying to read the files it had. It never completed it's boot up.

I tried to go in and reboot it into a Safe mode, but it won't let me. Says it can't go into the Safe Mode.

So, is there ANY way to save my hide and get this back?

I don't have an answer for you (yet) but I did go ahead and mark it unsolved for you.

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I was noticing some issues and thought I might have spyware (I just uninstalled my AVG antivirus about a month ago because it was causing crash issues) so I downloaded a free antivirus and removal software. Stupid me was in a hurry and I don't know the name, I just saw that it had the CNet logo and assumed it was legit and haphazardly downloaded it. I think there was a picture of a rhino on it...please tell me this isn't malicious. I rebooted and now cannot get past the "Windows shut down unexpectedly...." and then have the options to boot in safe mode, etc....however, I cannot move the highlight to safe mode, I can't do anything!?! The screen will count down, "start" into Normal mode showing my Compaq screen (where I can not press F2, Esc, or F8), and then it starts all over and just continues to cycle through. I have so many important files, pics, etc., that I will do whatever I can to keep them, just please tell me there is a fix. I will take it to the shop tomorrow, I don't care, I am just totally in a panic about losing everything!

A:Downloaded new software and now can't boot up or do anything!?! HELP!!

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Greetings,

And yes, I am an idiot...

I have an HP Compaq nc8000 laptop running Windows XP Pro SP3. I'm also running PC Tools Firewall Plus, PC Tools Threatfire, Avast Free Antivirus and Spyware Terminator. Hijack This and RKill are installed as well. I even use the Google Chrome browser with the WOT toolbar. Unfortunately, none of those safeguards were able to block a stupidity problem which originated somewhere between the seat and the keyboard!

This morning, I clicked on a link to a site that my WOT toolbar flagged as unsafe... and I ignored it and proceeded to the site anyway. After about a minute I tried to exit the site, which produced nothing but a repeated popup (it was mostly a blank white field, no ads of any kind). I was unable to close the browser (same popup), then I was unable to log off of Windows and had to do a "hard" shut-off with the power button.

When I tried to restart, I got the following black screen: "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this..." I attempted to reboot in Safe Mode, Last Known Good Configuration and Normal. (I didn't try Safe w/Networking because my laptop only connects to my home network via router, or Safe w/Command Prompt because I'm not familiar enough with the feature.) A blue screen flashes for a fraction of a second so I can't read it, then it continuously loops me right back to the same bla... Read more

A:Downloaded virus from the Internet, now cannot boot Windows XP Pro (SP3) in ANY mode...

hello, have asked someone that specializes in Non booting PC's to look here. It may not be today.

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I have an Acer Aspire E1-522-3442, Model #Ms2372, that came with Windows 8.1 and I downloaded Windows 10. I walked away for a short while and when I came back, a blue screen came on and stated that there was a problem and the error was "Oxc000021a" was on the screen. The system attempts to restart the computer, but it can't for some reason. I don't know what to do; I've tried clicking on the Ctrl button while holding down the f8 and f12 keys at different times. Any help would be appreciated.

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system running : windows XP professional with sp3

okay, as the title implies, while surfing the internet a tab appeared in the firefox window that said "Updating..." but never showed/displayed anything. After that, I noticed the windows start/tool bar had changed from the XP theme version to the classic version. Then i noticed that there was no network connectivity. When I tried to look up what was wrong, the properties, rename, and delete options have been disabled from the right-click menu.
I received a message that there was attempt to update registry but whatever was done was restored, then my PC reboot.
what I've done so far:
I tried to boot using the windows xp CD but nothing happens. Windows eventually boots up, but I don't get any options to run repair or anything.
Used CA anti-virus for scan and found nothing (did this again in safe mode and still found nothing)
I did a search to see if I could find what was modified, it shows that all user accounts including a Helpassist?? account have been updated in some form or fashion so i don't know what else to do

I see svchost.exe, services.exe, and system taking up 50% of CPU occasionally but not sure what to make of that.

to get the internet started I tried to turn on some network services but all failed due to 'timeout'

Please let me know any ideas, or how to get started on trying to fix this problem.

thanks,
homero
other pcs are connected to the internet just fine.

any ideas? anyone? a starting point?

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hello my coputer is windos vista and the problem is everery time that i try to downloading anything i cant because there is a box that say "you current security setting do not allow this file to be downloaded" plis i really need help michael

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I opened a file from AIM, and now all these programs are trying to modify my computer. All help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 8:10:06 PM, on 9/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\WINDOWS\system\wcisvc.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\Yolkavich\Desktop\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch ... Read more

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Think i accidently downloaded something or not, Over the past week it has been getting slower and ie has now been hanging up. here is a dss log and thank you:Deckard's System Scanner v20071014.68Run by Gil on 2008-06-09 22:07:02Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --28: 2008-06-10 02:07:21 UTC - RP513 - Deckard's System Scanner Restore Point27: 2008-06-10 00:51:33 UTC - RP512 - System Checkpoint26: 2008-06-04 03:16:24 UTC - RP511 - Software Distribution Service 3.025: 2008-06-03 21:13:28 UTC - RP510 - Software Distribution Service 3.024: 2008-06-03 02:32:27 UTC - RP509 - Software Distribution Service 3.0-- First Restore Point -- 1: 2008-03-13 20:18:23 UTC - RP486 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 448 MiB (512 MiB recommended).-- HijackThis (run as Gil.exe) -------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:10:47 PM, on 6/9/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC: ... Read more

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i downloaded a thing i thought was safe but turns out my mcafee site advisor and mcafee software let a trojan get on my computer. it the TrojanDownloader:WIN32/zlob.ZWC. microsoft malicious software tool detects it but wont remove it. mcafee dont detect it at all.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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I took advantage of the student offer of Windows 7 and last night downloaded windows 7. I thought that because my laptop was 64 bit capable I could do a clean install to it from the download, which I now obviously realise was a mistake.

Does anyone know how I can change this download for a 32 bit version?

Thanks

Why can't you install 64bit? Have you tried and got an error?

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Hey.
I have had some problems with my computer, and know I have tried my best. Someone told me to download Hijack and then post my log here. Could someone please take a look at it-, If there's something more to be done, please let me know.

Thanks

Logfile of HijackThis v1.98.2
Scan saved at 21:57:56, on 11.10.2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programfiler\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Programfiler\Nokia\Nokia PC Suite 5\DataLayer.exe
C:\Programfiler\Fellesfiler\Nokia\NCLTools\NclTray.exe
C:\PROGRA~1\ELEKTR~1\OPTISK~1\Amoumain.exe
C:\Programfiler\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Nokia\Services\ServiceLayer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\bcmwltry.exe

It's a program that can restore your internet connection if it's lost after the NewDotNet uninstall.

Uninstall NewDotNet via Start-Control Panel-Add or Remove Programs.

If that fails, then follow the instructions below:

From a computer that has Internet access, click on the following link:

NewDotNet uninstaller

Insert the floppy disk into the floppy drive of the computer that needs to have our software uninstalled from.

Click on Start.

Click on Run.

In the Open window type, A:\uninstall6_22.exe.

Click on the OK button.

Re-start the computer.

http://www.newdotnet.com/

Uninstall:

MyWay or MyWebSearch

Twaintech

Restart the computer.

Download and save these freeware/donationware programs to a permanent folder. Remember to check for updates and run them weekly.
***NOTE***A new version of Ad-aware has been released.
***ALSO***A new version of SpyBot's been released (v1.3...it's no longer in beta). If you have been using 1.2 you can install right over it. If you downloaded and used 1.3 beta it is suggested you remove it and reboot prior to installing.

First in the main window look in the bottom right corner and click on "Check for updates now." then click Connect and download the latest reference files.... Read more

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Hello -It may not be unusual for a program to update itself if you are subscribed to it, like many Adobe products that Auto Update -Thank You - Detals of what Networx Can ShowText edited to show link to programs base

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I was working trying to fix my DVDFab express tonight, and I was using a keygenerator... bad I know... but anyways, I ended up downloading and installing something that made my desktop wallpaper go to white and flicker... THe program initiated a msdos looking window with an error message that asked me if I wanted to abort... I couldn't choose anything and had to reboot... that's when I found it had erased my wallpaper and I couldn't get it fixed.. i knew it was some kind of malicious program...

so i came to you guys and I have followed all your steps... My wallpaper is back and I think I have gotten rid of most stuf, but my computer is still running kind of weird, slow, just not the same....

I have ran Adaware SE Personal, Spybot, Notron Anti-Virus, Kapersky Online Scanner, CWShredder, and Spyware Blaster... Please see if something else is on there...

Thanks Guys!!!!

Here is my HijackThis log...

Logfile of HijackThis v1.99.1
Scan saved at 12:32:05 AM, on 12/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

Restart your computer and boot into Safe Mode (if you d... Read more

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I downloaded a program yesterday and ran it but nothing happened. Then I read comments on a video of it and someone said it was most likely a RAT and another guy saying it was probably a virus. I can provide the file if that will help. I don't want a RAT.

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Thanks

Hi cloud366, it sounds like you have done a repair install. When you pressed F10, did you choose Last Known Good Configuration from the boot menu?

Also, check in C:\Documents and Settings for a duplicate profile. It could be that your original profile has corrupted and Windows built you a new one.

All those type of "custom features" live in your local profile.

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downloaded IE9, but cant find it did search, found an empty folder but that all thats marked IE, toshiba laptop running mozilla firefox 3.6

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Is there a way to find out just how much in total the Get Windows 10 app has downloaded it so far?

There's no way to know that when Windows 10 hasn't been officially released yet. Maybe at a later date.

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I just purchased a new HP desktop, INtel core 2 Quad processor, 64 bit performance with 8gb of ram, 1 Terrabyte hard drive. It came with Vista home premium 64 bit edition. I had previously purchased Vista Ultimate for a laptop that no longer works. When I downloaded Vista Ultimate I put in the 32 bit instead of the 64.....I am not able to do a restore to go back to the way I purchased it. I am not very computer savvy. Can anyone please help??? Thank you. And what would be the down fall for keeping the 32 bit installed (somone had told me I wouldn't be using the full capicity of the computer) Thanks again.

Originally Posted by cmb1966

I just purchased a new HP desktop, INtel core 2 Quad processor, 64 bit performance with 8gb of ram, 1 Terrabyte hard drive. It came with Vista home premium 64 bit edition. I had previously purchased Vista Ultimate for a laptop that no longer works. When I downloaded Vista Ultimate I put in the 32 bit instead of the 64.....I am not able to do a restore to go back to the way I purchased it. I am not very computer savvy. Can anyone please help??? Thank you. And what would be the down fall for keeping the 32 bit installed (somone had told me I wouldn't be using the full capicity of the computer) Thanks again.

32bit will only see 4gigs of ram and usually only be able to use abt 3.3 its also a bit slower depending on how you use it. when changing from one OS format (32bit) to another (64bit) it has to be a clean install.

Now about restoring you may have a backup there and available but since you are 32 bit and it isnt you cant use it. If you were to reinstall vista 64 it probably be available

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Hello

I have setup every application to "ask me before checking for updates",

Even when I am not using any brower, email or any opther application, I notice that my lights on my modem are blinking quite fast... that is something is being downloded. It has been going on for quite sometime.

How do I find out what is being downloded (or uploaded)?

I use
toshiba laptop
window 7 prof
IE9
MS office 2010
Internet secuirity (antivirus, etc ...) from Bell
Thank you very much

And you have no browser open? And check for new email only infrequently?

You could try disconnecting from the modem and see if any program complains.

In Network Connections right click on your connection and select Status. Watch the Bytes sent and received to get an idea of the upload vs download and how much.

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alright so i would say i am pretty computer literate at least for 16 you put me in my whole high school i would pry be second best, here is my HJT file i cant find nothing but i can tell you my problem the quick launch bar is messed up i open it an nothing is there it opens but just lines come and regedit says its in use by another program and task manager wont open

View attachment 32453

Clear these three items in HJT and rescan:

O2 - BHO: (no name) - {3745D43B-4A84-485D-8EE9-BC6D0401DBF6} - C:\WINDOWS\system32\vtUkIBqR.dll
O2 - BHO: (no name) - {4F96CCB9-01EC-419E-AAEA-C2C913F2A236} - C:\WINDOWS\system32\byXRkIYS.dll
O20 - Winlogon Notify: byXRkIYS - C:\WINDOWS\SYSTEM32\byXRkIYS.dll

If they are still present, then download MalwareBytes Anti-Malware and while you are there grab the RogueRemoverFree as well. FileASSASSIN is under More Tools in Anti-Malware, and can actually delete the files while in use. Run that if the files wont delete or keep showing up in HJT. Make sure you update MalwareBytes before you do a full scan

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So far I like it. However, I do a lot of photos and cannot figure out how to set up a new folder and organize them. Any advice ? Thank you

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So I downloaded something and although avast said it blocked a trojan/virus, I just want to sure my PC is safe/clean. Think you guys can help me out?

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 7:10:11 PM, on 2/5/2016
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18163)

FIREFOX: 42.0 (x86 en-US)
Boot mode: Normal

Running processes:
C:\Users\Gene\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe

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http://www.mozilla.org/products/firefox/

Is it compatible with your extensions? Hate to lose any functionality.

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When I tried to download a file it told me that my Security settings did not allow the program to run. I shut off all security (norton 360 and Windows Internet options) but still nothing. This happens with all the programs now...Microsoft Security Essentials, Hijackthis...etc.

I think I a program called PC power speed is causing these problems...

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Logfile of HijackThis v1.99.1Scan saved at 4:05:35 PM, on 10/19/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\WINDOWS\system32\HPConfig.exeC:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\windows\system\hpsysdrv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\DAEMON Tools\daemon.exeC:\Program Files\Java\jre1.5.0_07\bin\jusched.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\Microsoft AntiSpyware\gcasDtServ.exeC:\Program Files\Internet Explorer\i... Read more

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I downloaded 3DMark from this site. 1.6 GB When it opened it went to a 'registery fixit'.
I already have one and dropped out of that. But, I lost 3DMark.

AND, I came back and downloaded it again! (duh) Each time took ~18 minutes. Again, when
it oped it did the same thing. I was trying to get Properties fast before anything happened and
I lost it again.

Well, I was just in my game and my computer is sorta humming. I can't blame it on the
new program, but I've gotta find this thing and get it off my computer.

Can anyone help?

Pennie

Where do you have your browser set to put downloaded files? Go to that folder & see if it is there, if so, delete it. I hope its that easy for you.

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Hi!

Ive downloaded and registered program but cant find it anywhere on computer
need help

What's the program?

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Just a little note, that IE8 came over with the latest updates from Microsoft and I downloaded it thinking that they improved it and ironed out all the previous problems with it, but they didn't! Big mistake!!!! I just recently went back to IE7 because there were too many websites that were causing me problems, plus my web printing was not working anymore for my HP printer and I found out that I could not print any of my cards in American Greetings!!!! I pay for that service and was very upset when I had a wedding to go to and could not print my card at the last min.!!!!! That was the staw that broke the camels back.....So, it was bye bye IE8, I am so disappointed in Microsoft for rushing this browser out to there knowing it has all these problems....Shame on you!!!!!

Did you try the sites in Compatibility View?

Internet Explorer 8: Faster and easier

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I went to yahoo images and downloaded a new wallpaper. i saved the image in the my pictures folder. i set the image as my wallpaper and everything was working fine. this was last week. a couple of days ago i boot up and there is no real wallpaper, just a green screen. all of my icons are there are and the computer still functions properly, there's just no wallpaper. i re boot and my wallpaper is back again. is there something wrong with my computer or is it the image. iv'e done this with a couple of wallpapers that i've gotten online.

any help will be much appreciated.

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i downloaded flashget but how do i use it plz help !!!

A:i downloaded flashget but how do i use it plz help !!!

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

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Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Thanks
Nemo

Quote: Originally Posted by Nemo01

Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Thanks
Nemo

Hi and welcome

I suspect you have a DEP problem. Can you go into event viewer by typing event viewer in search. Go to the windows logs>application tab. Look for errors involving app crash, app hang, and anything containing the name of one of the failed files (like itunes or whatever) There will be a ton of them. errors have red in the left hand column. when you find things that you think fit not the event ID and source. DEP problem typicall reflect themselves in event ID 1000 source 100. let us k... Read more

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Ever since like 3 days ago the laptop computer has been REALLY slow. IE doesn't even open up anyone (just white screen).
It takes 10minutes when I turn on the computer just to be able to click on start.
A lot of error messages asking me to fix this and that keep coming up (and they are not in the form of a pop up) They look like real windows messages.
here is my HTJ log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:37:56 PM, on 2/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

3 more replies

Many Thanks
Towhid

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the comm... Read more

3 more replies

i have tried changing the security settings of the file and also disabling avg but to no avail, any ideas?
it says

i would upload a screen capture but cant upload from file =\

So what happens when you try to run downloaded exe files? Is anything else effected on the pc?

4 more replies

9 more replies

What happens if I download and install an application TWICE? I am looking at a vendors suggestion. I am having a problem and the vendor suggests that I download and install WINDOWS LIVE MAIL. I think I have it installed already.
1-how can I tell if I have it already?

My OS is Windows 7

If you already have the software installed, when you run the install program it will probably have the option to "Repair" or "Modify".

Now, if you do download a newer version, there is a possibility you can have them both installed at the same time.

8 more replies

So I got all nostalgic the other day and decided to download the free version of Command and Conquer. In my haste I found out that the ISO images wouldn't work with Windows 7, but they had a fix which was to download a different file and not use the ISO image. I had already burned it and tried to install off of the disc.

The ISO file is on my desktop which means it's on my SSD... so obviously I want to remove it as it is taking up 600mb's of space. I've tried safe mode, 3rd party programs, ending different tasks... and nothing is working. I searched this site to see if anyone had similar problems and searched for the specific problem of not being able to delete the C&C ISO across google with little success. It may be my weak google-fu, but so far I'm coming up short.

Does anyone have any bright ideas on why this isn't able to be deleted?

The error it gives is that the file is open in System.

I managed to fix my own problem.

The issue was a program that I thought had been deleted, but it had not. Magic Disc version 2.7 was used when I couldn't get the C&C burned disc to work. I guess other people have had issues when removing Magic Disc, so I had to go through and dig it out of the registry.

MagicDisc... not good! How to uninstall it when it fails. | Practically Quixotic...

That's the guide I used. Once I removed parts of it from the registry it let me uninstall the program and then I was able to delete the ISO file off my desktop.

1 more replies

this is where i downloaded my virus and i still havent ridded my comp of it .. any help would be greatly appriciated ____________!!!!!"note this is a virus dont download if you dont know how to handle it"!!!!!!!!1_____ .. it will mess your computer up it says the process name is dw20.exe and there were about 200 of them the discription was rxRZP

[url removed]

and im sorry if this was out of area or against some regulations .. i just want my comp back :'(

To help the trained malware helpers to identify and resolve the problems on your computer, please follow the instructions in this sticky thread:

From that point please await help from an antimalware helper (identified by a gold shield beside their name. It could take a few days as trained helpers are in short supply, but I'm confident you'll be seen to.

2 more replies

I just downgraded from Vista SP2 to Vista SP1 and by doing so, have somehow screwed up my downloads in both Firefox and IE8. Whenever I download in either one, the download results in a file that is 0 kb.

The strange thing is, Google Chrome somehow wasn't affected by this downgrade (if that's what caused this) and I can download files fine in that browser.

Can someone tell me what's going on here and how to fix this in IE8 and FF 3.5? I've already tried reinstalling FF and it didn't help at all.

Why did you downgrade form SP2 to SP1? Try reinstalling SP2.

2 more replies

I have downloaded it and as soon as i double click on the icon i get a window saying choose .torrent files to use? Do you have to have files before you use this or is there something i have to do? I have only used bit torrents briefly and im not too sure about their workings yet. Cheers in advance to anyone who can help me

More replies

ComboFix 09-08-10.06 - nancy bernal 16/08/2009 22:07.1.1 - NTFSx86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.228 [GMT -7:00]Running from: c:\documents and settings\nancy bernal\Desktop\combofix.exeAV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}FW: CA Personal Firewall *disabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\docume~1\NANCYB~1\APPLIC~1\alotc:\docume~1\NANCYB~1\APPLIC~1\DriveCleaner 2006 Freec:\docume~1\NANCYB~1\APPLIC~1\DriveCleaner 2006 Free\Logs\update.logc:\docume~1\NANCYB~1\APPLIC~1\FunWebProductsc:\documents and settings\angel\Application Data\SpamBlockerc:\documents and settings\nancy bernal\err.logc:\documents and settings\nancy bernal\ResErrors.logc:\documents and settings\scareface\Application Data\SpamBlockerc:\documents and settings\scareface\Start Menu\Programs\InternetGameBoxc:\documents and settings\scareface\Start Menu\Programs\InternetGameBox\InternetGameBox.lnkc:\documents and settings\scareface\Start Menu\Programs\InternetGameBox\Uninstall.lnkc:\documents and settings\scareface\Start Men... Read more

ComboFix logs should not be posted outside the HijackThis forums. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. The BC Staff

1 more replies

I really don't want to have to format/reinstall windows since I have quite a bit of stuff I would need to backup. Any help would be EXTREMELY appreciated. Thanks.

What antivirus are you running?

29 more replies

Hi,

I downloaded Windows 7 RC 64 bit and I'd love to install in on a partition on my PC ... only ... how do I make a bootable image of it?

I've downloaded ISOBuster as suggested at the Microsoft site, I also have MagicISO free version and Nero 8 Ultra, none of these seems to want to work for me.

I did a Nero copy of the image which apparently has nothing to do with a bootable image ... duh.

The MagicISO seems like it will work if I purchase it ... first things first ... can I do it for free?

The ISOBuster seems absolutely impossible to decipher it's "Simplicity"?

Can Nero make a bootable image?

Can anyone pray tell me what I don't know. I'm really eager to hear it.

Thanks,

John

PS I hope my dumbness is only temporary!

Have you tried Imgburn?

10 more replies

I am soon buying an External HDD to use with my desk top computer, running Windows XP
If I download an application can I install on to the new HDD , and run it from the new external HDD..?
Thanks ?.
Mypenry

Yes you can, but that does not mean you can go from computer to computer using the program. When a program is installed it make modification to Windows registry. This allows Windows to access the program when you start the program in the Program Files or click an icon on the desktop. If you were to move the external drive to another computer those registry entries would not be there, so windows would not know how to handle the program.
The simple answer is yes you can. Just do not expert to move it from computer to computer.
I hope this helps.

6 more replies

Hi:
Wondering if you can help me with this. When i am trying to run WinZip.exe which i dowloaded from the net, i get the following message:
I tried running another downloaded version but still get the same message.

There is another program that i downloaded and trying to install.I get the message:
"Installer CRC invalid". I feel this error is only with installation of any new downloaded software. What could be the problem?
Thanks.
Op : Win98

16 more replies

I ran an exe file and it took over my computer. I have no access to my drives, it locked down the administrator user, i got my regedit working and my command line back but i cant see my c or d drives

contrary to the thread rules i will post my HJT log:

*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/*/

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:55: VIRUS ALERT!, on 10/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
G:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\cisvc.exe
G:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\PnkBstrA.exe
G:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = ... Read more

More replies

I made the stupid mistake of downloading "trial" version of PCMightyMax that I saw referenced in forums. At the end of the download it told me I had 309 problems but it wouldn't "fix" them without ordering it. Which is ok; however, now I'm getting a constant popup telling me about my numerous problems and the "PC ambulance" is parked on my start bar. I hunted an uninstall (Add/Remove programs) and in Windows Explorer Programs file and it didn't have one so I just "deleted" it out of window explorer programs file. But I still have the popup and the ambulance parked on my desktop. Anyone know how to get rid of this? Did the CWS thing and it says my computer is clean. Here is my HJT file:
Logfile of HijackThis v1.97.7
Scan saved at 2:20:28 PM, on 8/31/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SXGDSENU.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\REGPROT\REGPROT.EXE
C:\WINDOWS\REALTIME.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

As far as the CD-Rom goes.. Try installing a new ASPI layer.. Forceaspi is probably the easiest way to do this.. http://radified.com/ASPI/forceaspi.htm

Check the run statement in you win.ini file in your windows directory for a call to the unwanted program.. I don't see it in your log..

1 more replies

I have Media Player 11. When I decided to put my new system up here in my bedroom, is there any way to backup the DMR to my new system. I've done some searching but haven't been able to find anything.

Patrick

I'm guessing this is just the wrong question to ask?

Thank You
Patrick

1 more replies

Hi everyone,

I have AVG Free 2013, which needed to be updated (i've since done this) and when closing Google Chrome, I got the message that avgui.exe was being downloaded. I did a little research, and most places seem to say it has to do with registry errors, but AVG had never done anything like that. Does anyone have any possible reasons for this? Thanks in advance.

Hi -The process known as AVG User Interface belongs to software AVG Internet Security by AVG Technologies CZ, s.r.o (www.freeavg.com).It is a Verisign signed file. The file is certified by a trustworthy company.File avgui.exe is not a Windows core file. The process can be uninstalled in the Control Panel.NOTE : avgui.exe is able to record inputs.Therefore the technical security rating is 10% dangerous.In the event of any problems with avgui.exe, you may want to do the following:Uninstall the associated program Go - Start > Control Panel > Add/Remove programs (Programs and Features in Vista and Windows7) > Delete > AVG 2013 or AVG 2011If this is bothering you, then you can replace AVG free with any of these Free Antivirus programs > >Microsoft Security Essentials (what I currently use)Avira AntiViravast! Thank You -

1 more replies

Hello everyone! So, I don't know when this problem started, but probably a few days back. The EXEs I already had on my laptop run perfectly fine, but whenever I download an EXE from the internet, it doesn't do anything. I double-click them, open the task manager, look at the program I ran, and it gets stuck to a specific amount of memory usage (Depending on how heavy the program is), and some seconds later it closes. I can't see it on the task manager. Examples are: "WinRAR Installer", "FIFA 14 (After I installed but the game won't run)", "FiveM installer (A multiplayer client for GTA V)".
I tried one thing and transfered the FiveM installer to another laptop which was new, and it worked! It was installing perfectly on that laptop. So I transfered the installed files back to my laptop, and when I ran the EXE that was installed (Along with a lot of other DLLs and related files that were installed with the program), it had the same problem. It got stuck to a certain amount of memory usage, and closed. Now I'm totally confused, I tried the fix on Microsoft's website (First Automatically, didn't work, then manually, that also didn't work). Any help would be much appreciated.
Thanks.

Greetings, Pardeep.

Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
Try installing in Safe Mode (with or without Networking), you will need to run SafeMSI.exe first when in Safe Mode. Please note that, successful installation depends on which services are needed by the installer. So one can fail and other work.

9 more replies

I downloaded a wolf3d from utorrent it is resident on my desk top and when I click on it a command box apears and at the top it says C:\docume~1\minemi~1\desktop\wolf3d.exe. I try to delete it ands it says cannot delete wolf3d:it is being used by another person or program. Close any programsthat might be using the file and try again. here is the log from dss Deckard's System Scanner v20071014.68
Run by Mine Mine on 2008-06-13 08:00:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- HijackThis (run as Mine Mine.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:17 AM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Godlike Developers\RAM Saver Pro\ramsaverpro.exe
C:\Program Files\Spybot - Search & D... Read more

Thanks but i figured it out myself. Just took me a while to figure it out after being up for almost 48 hours. Brain wasn't functioning. But I got it.

1 more replies

Hi. So about two days ago a bot on Steam added me and sent me a link. I knew it was scam but I wanted to know if I could scan the link or something so I right clicked it and that activated the download. It downloaded scr file camouflaged as screenshot. I did not open it and immediately deleted it and scanned my computer with Avira and Malwarebytes Anti-Malware. Malwarebytes didn't find anything (threat scan) but this is Avira's event log from the first detection to the last:

Exported events:

9.12.2014 19:23 [Real-Time Protection] Registry blocked
the registry.

9.12.2014 15:43 [Updater] Update successfully carried out
Update of Avira Free Antivirus on computer TAAVI-PC (192.168.1.8) successful.
The following files were updated by "http://62.44.200.170/update":
aevdf.dat 8.11.193.190
xbv00080.vdf 8.11.193.180
xbv00081.vdf 8.11.193.184
xbv00082.vdf 8.11.193.188
xbv00083.vdf 8.11.193.190
local000.vdf

9.12.2014 15:43 [Scheduler] Job started
The job "Automatic update"
was started successfully.

9.12.2014 15:38 [Real-Time Protection] Service started
Service started.

Hello there

Welcome to Bleeping Computer, I'm LighthouseParty. Let's run a couple of scans to see what could be causing this.
Double click MiniToolBox.
Select the following and then press go.
Flush DNS
Reset IE Proxy Settings
Reset FF Proxy Settings
List Installed Programs
List Restore Points
Step Two:Install and run Malwarebytes Anti-Malware
Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
On the dashboard, click update now.
After that, click scan now - the scan will now begin.
When the scan's completed, select apply actions - make sure the action is quarantine.
How to get the log.
On the dashboard, select the history tab and click application logs.
Select the log which has the time and date of when you did the scan.
Double click SecurityCheck and follow the on-screen instructions.
A log should open, called checkup.txt.
Thanks and good luck!

19 more replies

Hi
I downloaded a movie last night and saved it to the Desktop. After I watched it I deleted it from desktop. My recycle bin emptys every night. Is there a way to find this movie?
Thanks

9 more replies

OK! Once again.. Greetings to people of this forum and you that is currently reading.
I have downloaded all the updates for Win 7 Ultimate 64bit.. Which I am now down to SP1. I am wondering.. Once that update is done downloading and is installed. Would that file be automatically deleted or is it still somewhere in the computer? If so it is still there.. Where is the directory of that downloaded update? *Not the directory where the update is installed*

I ask this question due to my Drive C is running low in memory
Used 34.7
Free 14.0
Capacity 48.8

To be technically accurate, your system's Hard Drive is running out of Free Space. This has nothing to do with the system's memory, NeroLigerzid.

SP1 will be found in a randomly named subfolder of Windows\SoftwareDistrbution\Download <--
This article states that SP1 requires slightly over 1 GB of Free Space for the x64 SP1 installation package obtained from Windows Update - Learn how to install Windows 7 Service Pack 1

Since you state you have "downloaded all the updates for Win 7 Ultimate 64bit", suggest you restart the system to first ensure that all of them have installed, then delete the contents of the Download subfolder to reclaim some space. Then use the above article for a guide to reclaiming more space, if so desired.

After SP1 has been installed for awhile and you find that there are no issues associated with it's installation, then please see this Tutorial to reclaim more Free Space -
How To Use the Windows 7 SP1 Disk Cleanup Tool

1 more replies

Hi ,I downloaded a movie and can't seem to get it to work on quick time player. Can anyone tell me the best utlity to watch a movie on.

Thanks

7 more replies

Hi All,I have downloaded a few software like Java, openoffice 3.1 but not able to install. As soon as the install window/wizard comes up, it hangs right where it is. I have done a diagnostic and found the following information;DescriptionService LiveShare P2P Server 9 hung on starting.Problem signatureProblem Event Name: ServiceHangService Name: RoxLiveShare9Image Name: RoxLiveShare9.exe"Image Version: 0.0.0.0Service Type: 110Start Type: 2OS Version: 6.0.6002.2.2.0.768.3Locale ID: 18441Files that help describe the problemVersion.txtminidump.mdmpI then downloaded the combofix as per instruction from bleeping computer and pls find my log as follows. Will appreciate you help.ComboFix 09-07-19.04 - robin 20/07/2009 11:59.1.2 - NTFSx86Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.65.1033.18.2908.1664 [GMT 8:00]Running from: c:\users\robin\Desktop\ComboFix.exeAV: Windows Live OneCare *On-access scanning enabled* (Outdated) {427ADFC3-B354-4A51-BE34-A9D4218E45C4}FW: Norman Security Suite *disabled* {83B29CE9-9DE2-2CB5-9AB3-780D70FF12B0}FW: Windows Live OneCare Firewall *enabled* {A3899D22-27E6-4A7E-AE4E-2C106646DAAB}SP: Spyware Terminator *disabled* (Updated) {55EE49A8-16BE-4601-BBE6-607B7F7317DE}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}SP: Windows Live OneCare *enabled* (Outdated) {CC7E50BA-BA8C-4DDE-B5AC-EA53BC38D01B}.((((((((((((((((((((((((( Files Created from 2009-06-20 to 2009-07-20 )))))))))))))))))))... Read more

1 more replies

Should I keep all these programs intalled??

FRST64

FSS

MINI TOLL BOX

SECURITY CHECK

SFCFIX

ASHAMPOO

AUSLOGICS

CCLEANER

Nir softshelle x View

Speccy

Revo uninstaller

TWEAKING.COM

WISH SOMEONE COULD HELP ME OUT!!!

Were you having help at the Malware Removal Forum. If you are finished you can remove

FRST64

FSS

MINI TOLL BOX

SECURITY CHECK

SFCFIX

TWEAKING.COM   (if this is the Repair all in one Program)

Nir softshelle x View

Speccy

You can remove some of the programs with Delfix but only check the box "Remove Disinfection Tools" What it does not remove, you can delete manually.

What is the Auslogics program called?

What is the Ashampoo program called?

Is Revo Uninstaller the Free version or a trial version of Pro?

11 more replies

Howdy.

I downloaded a PSP theme a week ago and installed it on my laptop.

I've tried to delete it, however, the when I shutdown the lappy, the PSP screen pops up.

That isn't tooooo much of a problem. The real problem is when I start up the computer it asks me to "restore windows XP" and some other option (???) before it will start.

Also, I have tried to run the "error checking" tool, but since the instalation of this PSP theme, it will not run.

Help is very much appreciated.

Cheers,

Gary.

Sorry, I should have introduced myself first...

I'm Gary. I live in Tasmania, Australia and no, there aren't creatures that spin extreemly fast, while clearing out forests...

I LOVE Ford and am completely obsessed with the Ford Falcon.

Cheers,

Gary.

4 more replies

I want to use windows 7 which is already dowloaded on a pc (with product key) to use for my Macbook Pro, but it says this when on the Microsoft website "ErrorThe product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options." ? Can anyone help please?

1 more replies

i have norton antivirus 2007 and i do the scan and everything gets fix except for the downloader misleadapp, i went thru the removal process about 3 times and nothing happens to it

what do i do??

thank you
david

13 more replies

Please look at my hjt log. I'm hoping you will be able to see what's wrong with my pc.

Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 4:38:46 PM, on 11.24.06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

Run HJT again and put a check in the following:

O2 - BHO: (no name) - {F6788382-65D4-44BB-B375-63E2C38F03C2} - (no file)
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZN
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/2470c8c2e5b304b...p/RdxIE601.cab
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - http://install.wildtangent.com/bgn/p...im/install.cab
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab

Close all applications and browser windows before you click "fix checked".

2 more replies

Hi,

My son downloaded a malware software presented as a virus removal. It infected the computer and ask us to buy the software so it can be removed.

I cannot install anything because it reboots explorer on an ongoing basis. Tried to run AVG but it's very very very slow...for some reason it allowed me to open it!

Dryheat4u

Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

1 more replies

Hello, I have followed all the instructions for downloading the HijackThis Freeware.I am now at the point where I have saved the log file to Notepad.Ok Where Do I Send it now? Here Is my LogfileLogfile of HijackThis v1.99.0Scan saved at 10:30:14 AM, on 1/18/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exec:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEc:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\hkcmd.exeC:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exeC:\WINDOWS\System32\hphmon05.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\LTMSG.exeC:\Program Files\Common Files\Real\Update_OB\rnathchk.exeC:\WINDOWS\system32\ps2.exeC:\Program Files\QuickTime\qttask.exeC:\documents and settings\owner... Read more

You did that all perfectly. Now we get it all cleaned up.Put a checkmark next to the following entries in HijackThis. Make sure all other windows and browsers are closed before clicking on ?Fix Checked?.R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htmR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dllO2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~2.DLLO2 -... Read more

1 more replies

Hi

Logfile of HijackThis v1.99.1
Scan saved at AM 2:26:19, on 2005-04-21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\AhnLab\Smart Update Utility\AhnSDsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AhnLab\Smart Update Utility\AhnSD.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe

Hi pepsiman, What can you tell me about the below startup?

C:\WINDOWS\SYSTEM32\AsntDll.dll

If you dont know what it is, could you make sure that you can view hidden files and folders (and System Files) and run a search for AsntDll.dll. When you find it, copy it to a new folder, zip it up (this is important) and email it to me (include a link to this thread). My address is [email protected] I will post back when I have checked it out.

To get rid of LOP, go to Add/Remove Programs in Control Panel and uninstall Window Search (if present). You will be given a security code to insert, do so and reboot when done.

If the entry is not there, run the below uninstaller (ignore your AV if it squawks).

http://lop.com/new_uninstall.exe

Reboot afterwards and post a new log.

6 more replies

hello all;
heres a good one for the gurus.
i am running an hp compaq dc5850 sff. i have two hdd. one with all my America's Army stuff on it. on one i have the deploy client and game but nothing else that pertains to AA2.
so i decide to start to set up AA2 on the vista hdd as it is on xp hdd, the first thing i do is go to my maps website of choice and start to download the user created maps i like. everything looks good, i choose the correct directory and file and even hit the open folder button to make sure the map is in the right place and it is.
now the good part, i close everything up and go back to the map to make sure it will start and play correctly and it is not there, i search for it from the search window at start and search tells me the closet it could find was the same map but on the E drive, which is where the xp hdd is when i boot vista.
any ideas?

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Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies

I noticed weird things on pages I visit frequently.
I belong to several groups with messege boards.
Now when I go to post a messege, the box is micro mini
and I can't see what I am typing there!
How can I change this?
I tried the Compatibility View Setting and this didn't
fix anything.
Maybe I need to go back to the older IE version....
Thank you for any help!
I took a print screen of the way the webpage looks.
If this picture doesn't show up, here's the link:
http://i28.photobucket.com/albums/c212/cleardayz/IE8.jpg

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Hi,This isn't an emergency, however I torrented Adobe Photoshop CS3* and now most of my desktop icons are the same, except for a few such as Firefox. When I click to open a program, only CS3 opens. I can still get access to all of my files, but I want to fix this in case certain programs do become barred to me.Also, my PC is a Windows Vista. As always, thank you for your help and patience. I love these forums.Regards,NSweeney *Before anyone gets judgmental, I could get the software free from school, except that my laptop came with a broken CD drive so I can't install the software that way

11 more replies

I downloaded Genuine Advantage Validation tool (KB892130) but it hasn't been installed. I'd like to find the downloaded file and delete it before it gets installed when I reboot. Right now Windows Updater is threatening to install it automatically if I don't keep telling it to "install later." I need help right away or I'll be here pushing the button like the guy on the tv program Lost. Thanks

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I am the administrator on my own personal computer. No one else uses it.

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Can I ask a really stupid question?
It's about locating downloaded files. Not the ones where I select save and then select a folder but the ones which don't offer that. For example right now Java is downloading but the files are not going where the existing Java files are (C:/Program Files/Java).
My question: how can I find out where files have downloaded to?

If you know the name of the file, even partial name. You can do a Search. If you only know the extension, for Java it is .jar or .idx, you can search using a wild card (search: *.jar) Java files are stored under C:\Documents and Settings\yourprofilename under .java, .javaws or jpl_cahce folders. Be sure you are showing Hidden Files and Folders.

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I was downloading a few applications yesterday and think I may have picked something up. Computer is running very slow and acting up.

Thanks!!!

Logfile of HijackThis v1.99.0
Scan saved at 12:41:19 PM, on 3/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

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I have some kind of software been downloaded on my computer I didn't do
the software is WinPcap 4.1.2 CACE Technologies does this need to be on my computer

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I downloaded autoruns and now I don't know what to do with it. Can someone tell me how to know what to uncheck in the boxes it shows for what is in the start up?
Sorry for being so dense......
skyler

Can you right click on an item and search the internet?
I use CodeStuff Starter and can Right click on an entry > Search Internet > search engines & some sites below.

Identify and disable start-up programs from running.

Sysinfo Startup Applications List

Windows processes - File Inspect Library

Bleeping Computer Startup Programs Database

Application Database - Greatis Software

3 more replies

hi i downloaded a demo of family feud party online i tryed to play it for an hour and could not get into a game. then my free trial was up . i tryed downloading it again but it wont let me play, is there any way of deleting all the data so that i can try again thx

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Hi
Downloaded hijack but not sure how to use it. Any help will be appreciated. kcanary
Logfile of HijackThis v1.97.7

Scan saved at 10:25:53 PM, on 3/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\clipsrv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\tlntsvr.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wpabaln.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\America Online 9.0a\aolwbspd.exe
C:\Documents and Settings\Kathy Mikolas\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MsmqI... Read more

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Hi...First time here...so not really sure what I am doing...I have been reading the forums a little bit and decided to download hijackthis...this is what i got...not sure what to do now...

I noticed an issue when i start my computer ...the hp invent blue screen comes up and then it goes to a black screen with a blinking cursor for about 50 secs and it never did this before...at the 50 secs it boots alright...i was just wondering if this was bad and how do i fix it...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:20:07 PM, on 3/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.... Read more

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Since upgrading my computer and reinstalling Windows XP Home with all upgrades, I haven't been able to run executable downloaded files (most recently openoffice but also Google Earth Pro trial). The files download properly but when I try to run them them, I get the message "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

I have no problem installing programs from CD.
I'm using IE beta 7 but have tried the same process using Firefox. All Windows Updates are complete. Running Norton AV 2003 and NVidia firewall set to Antihacking only.

Any ideas?

Look here: http://www.mcse.ms/archive59-2004-7-898432.html

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ok I went away for the weekend and my dad downloaded somethin. he deleted it (so he says) but now my spyware and malware scanners wont open, browser is very slow, and internet is only connecting at 36 Mbps usually connects at 54 Mbps I have included a HJT log, the dds.tx, the attach.txt (not posted but attactched) and a kapersky scan log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:35:03 PM, on 4/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20978)Boot mode: NormalRunning processes:H:\WINDOWS\System32\smss.exeH:\WINDOWS\system32\winlogon.exeH:\WINDOWS\system32\services.exeH:\WINDOWS\system32\lsass.exeH:\WINDOWS\system32\svchost.exeH:\WINDOWS\System32\svchost.exeH:\WINDOWS\system32\spoolsv.exeH:\Program Files\Java\jre6\bin\jqs.exeH:\WINDOWS\system32\PnkBstrA.exeH:\WINDOWS\system32\PnkBstrB.exeH:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeH:\WINDOWS\system32\svchost.exeH:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exeH:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exeH:\WINDOWS\Explorer.EXEH:\WINDOWS\system32\wscntfy.exeH:\Program Files\LClock\LClock.exeH:\WIN... Read more

checkin to see if anyone responded----------------------Hello shadnottus,While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further repl... Read more

16 more replies

Should we ever down load internet games?
I don't!

WEBFISH

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My son borrowed my laptop and downloaded something like bitlord or bit torrent.  I did all my initial scans, like malwarebytes and run my antivirus, along with CC cleaner to clean up my computer and remove the program, but ive had nothing but problems with it since.  Sometimes it wont start up right or take 10+ minutes to start and sometimes it starts with a funny screen and says some services failed to start.  Web pages take forever to load and cant do anything on my computer anymore.  Can someone please help me with this.

Copy of DDS:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by SiSSa at 12:34:26 on 2014-03-19
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4044.2472 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService

27 more replies

Does this problem only occur in Internet Explorer, or do you have another browser that works correctly?

Have you tried doing a System Restore to fix the problem?

If you can, post a HijackThis scanlog:

Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

I recall a rather similar, and unfortunately unresolved, problem in this thread. You might compare notes with it, particularly in regard to the programs you see in the Scanlog:

1 more replies

Alright, so, firstly, I know nothing about computers, but I was on MSN messenger, and got one of those infected "hey, is this you" followed by some sort of link messages, and stupid me, I clicked and accepted. I've been reading forums, but I don't get what to do, I've done some research, and I'm thinking it's a trojan thingy, and a leap virus, because once I downloaded it, I automatically sent it to everyone on my contact list, and an hour later, my computer automatically restarted. So for days now, I've been trying to fix it, and I think I know the file it's in, or at least close (C:/system32 hosts, or smss), the problem is, the Hijackthis scan, skips that folder, probably because the thing controls my computer, and, If I try delete related files, it says that I need permission to do so, yet I'm on the administrative account, so I guess if anyone know's what ever is going on, that would be awesome. Here's my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:08:07 PM, on 03/03/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR

Bump! If anyone could help, I'm desperate, my computer's getting worse everyday.

1 more replies

I downloaded children of the nile and it won't open - :

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I have a desktop PC with WinXP SP2.

Recently, I downloaded IE7 successfully, but when I did a restart, the PC will boot, display the users, and when I select any one of them, all I see is the blank wallpaper. When I try to boot in Safe Mode, the same initial steps occur, but when I select any user, I get a black screen, with WinXp SP2 displayed around the perimeter like a frame. Help!

Have I posted to the correct forum?

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I downloaded a virus about a month and 1/2 ago. As soon as I opened the program I got a bsod " irqL_not_not_less_then_or_equal_to" then my laptop turned off. I tried to reformat before I tried to get rid of the virus. It did not work I had to restore using system Image. Obvious now that was the wrong thing to do. Well It got rid of the bsod's, but now I cannot run any kind of bootdisk because it will turn off about the middle of whatever I'm running. I've tried reformatting with win7 bootdisk, spotmau's bootdisk "Partition wipe, disk wipe", killdisk, hitachi disk fitness test disk. I've also ran scanners ; AVG anti-virus, Avira antivirus(which was what I was running and also scanned the program before opening it with avira.), Gmer, Sophos anti-rootkit, kaspersky anti virus scanner, mbr check, tdss killer, etc..... hah....just about everything I could download... And found nothing. So I've still got something screwing me up but none of these programs can find it... Possibly buried it after trying to format and using sytem image. Since it wont let me do anything with the boot disks is that in Would it be coming from MBR? Any help is very appriciated.

Hi,

That does sound MBR related. You need to try and scan prior to Windows loadup. To do that please follow these steps:

1. Download and burn the F-Secure ISO file to a CD using something like IMGBURN.
2. Turn on your PC, then enter the BIOS before it has a chance to load the Windows OS.
3. In the BIOS, make sure the CD/DVD drive is first in the boot sequence.
4. Insert the F-Secure bootable CD into the CD/DVD drive, and boot the PC.

The PC will now boot using Linux. F-Secure will then update its anti-malware database (ensure you leave your ethernet cable plugged into your router/modem). Follow the prompts to do a scan of your system - it may take quite some time.

Make a note of the malware that it finds, and post the names here as we may need to do some additional work depending on what it finds.

Note that if some critical system files are infected, F-Secure deletes them, and your system may not be bootable. In this case, you will need to do a clean Windows install, preferable after a secure wipe of the hard disk. Make sure any critical data is backed before scanning.

Regards,
Golden

9 more replies

Hi! I downloaded avg for free and saved it to my harddrive. In order to complete the installation, I need to run it from the saved area. When I do I get an error message that says this program won't support win32? Is there a way to change something to complete the installation? thanks,georgeemy

I believe this may be what you're looking for:
http://www.grisoft.com/faq/us_faqtext.php?id=175&sid=26

2 more replies

I'm tearing my hair out!

It's an intermittent problem and I have not yet seen a pattern.

I can work for 30 mins with no problem then phhht, the only way out is to hit the restart button on the case. Sometimes it's only minutes and then phhht.
All unsaved info is lost.

As an example I was replying to a post in this forum and it froze 4 times in the process.

After I have hit the restart button, most times it reboots normally but sometimes it says windows was unable to open and offers the safe mode.

There must be a conflict of some sort, has any body else had this problem?

Help me please before I lose the will to live!!!!

TGHC

check it in safe mode
check the event log and see what is listed as a problem,you probably have some software that needs updating,have a check through this list ms put out
http://support.microsoft.com/default...t=windowsxpsp2

1 more replies

I just finished downloading the rc but when I double click it I only get a readme.txt but the rar archive says 2.35gb I need help how do I uncompress it plz help... I was told ysterday that I could download it and install it by autorun I did thia with the beta and it worked I need help!

A:I just downloaded the rc but how do I get the autorun!

I just finished downloading the rc but when I double click it I only get a readme.txt but the rar archive says 2.35gb I need help how do I uncompress it plz help... I was told ysterday that I could download it and install it by autorun I did thia with the beta and it worked I need help!

We need more info on how you download the RC, Do you have a program to unpack it, then you can install it ????

5 more replies

Hello