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Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

Q: Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

Hi guys,

About two months ago I bought an Acer TimelineX laptop (the 11.6" version with the i7 core.) Last night it started havong some vicious problems. It will instantly shut down or freeze with the current displayed graphics being very distorted, seemingly at random intervals. I suspect a hardware problem because a few minutes before all this started I noticed the cover protecting the internal components was out of place, so I snapped it back into position.

I tried running some of the pre-boot Windows diagnostics, but they came up clean. The system crashed once during this process and gave me a blue screen of death that said "PFN_LIST_CORRUPT". I ran a diagnostic on the memory and it came up clean as well. I'm thinking I might have broken some critically important piece of hardware. Anybody have any ideas? Thanks!


A: Problem with Acer TimelineX turning off/freezing, suspect a hardware problem

A few silly ideas that i've tried with my Acer ..
try taking the battery out !..
just run it off the lead..
I've been told its something to do with a hardware issue with the standby mode of the fan or the CPU or some standby/neutral position that some gizmo inside does (have you guessed that I'm no techie ;o)
Try it out, it could be a simple (if not permanent) fix.
Good luck

1 more replies
Answer Match 78.12%

Windows 7 Ultimate 64Bit.
Gigabyte EP43-UD3L motherboard running 2G Ram.
Radeon HD4670 1G video card

The computer has been running good until a few months ago when random BSOD's began to occur. Maybe only once a month or so, so it wasn't a major problem but something I wanted to fix. I made sure all my drivers were up to date with no change in the BSOD problem.

I bought 4G ram and added the new ram last week and the problem got worse. I suspected faulty ram, removed the old 2G since the BSOD was occurring with just the old 2G, and the problem improved but was still worse than it was without the 4G upgrade. I concluded that my ram is not the problem. Now I am back to the original 2G ram until I get this figured out. I suspect that with the added demand on the computer by adding more ram, it runs much nicer and more "crisp", that my video card can't handle the load.

I suspect perhaps my video card is faulty since the problem happens most when watching a streaming movie, or other high video demand programs are running. I am not a gamer so don't have any info regarding games that might make BSOD occur.

Can hardware issues cause BSOD's?

A:Random BSOD, I suspect a hardware problem

Quote: Originally Posted by Skutt

Windows 7 Ultimate 64Bit.
Gigabyte EP43-UD3L motherboard running 2G Ram.
Radeon HD4670 1G video card

The computer has been running good until a few months ago when random BSOD's began to occur. Maybe only once a month or so, so it wasn't a major problem but something I wanted to fix. I made sure all my drivers were up to date with no change in the BSOD problem.

I bought 4G ram and added the new ram last week and the problem got worse. I suspected faulty ram, removed the old 2G since the BSOD was occurring with just the old 2G, and the problem improved but was still worse than it was without the 4G upgrade. I concluded that my ram is not the problem. Now I am back to the original 2G ram until I get this figured out. I suspect that with the added demand on the computer by adding more ram, it runs much nicer and more "crisp", that my video card can't handle the load.

I suspect perhaps my video card is faulty since the problem happens most when watching a streaming movie, or other high video demand programs are running. I am not a gamer so don't have any info regarding games that might make BSOD occur.

Can hardware issues cause BSOD's?

Hardware can easily cause bsod's.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crash... Read more

1 more replies
Answer Match 76.86%

Hello all,

I've got mostly all new hardware that I bought and put together myself. I initially installed Windows XP x64. The system ran fine for about a day, but then it started to freeze. Unfortunately, I can't tie it to any particular activity. I've had it freeze while copying files from an external USB drive and I've had it freeze while playing a video in Windows Media Player. The image on the screen freezes and I get a sort of pixelated shadow image (It kind of looks like really poor quality cable TV where the colors are too bright and kind of blurry), then the computer becomes completely nonresponsive (mouse/keyboard don't work) - though I am able to turn it off via the power button. Sometimes it happens right away and sometimes it'll run fine for an hour or so before it freezes. I could be wrong, but I don't think I've seen it freeze when I just leave it idle.

I have since formatted and installed Windows XP SP3 x86, but I'm still getting the same problem. I've disconnected all unnecessary hardware, though I'm stuck with a usb mouse/keyboard (as opposed to PS2). I currently have only the default drivers installed. I've tried using the drivers from the NVIDIA disc that came with the mobo but had the same problems. I'm currently running the system with the side panel removed in hopes that it's not a heat issue. I also ran Memtest-86 v3.5 at the default settings from a boot disc. It ran for an hour and ... Read more

A:Computer freezing - suspect hardware

7 more replies
Answer Match 69.3%

I just put a new PC together and have been experiencing random freezes where I am unable to open the task manager and am forced to manually restart the computer. I opened the side of the case, put a huge fan blowing in and ran speedfan and noticed that my computer stops freezing even when I left it alone overnight. However, when I run a game like Far Cry 2 or Crysis it always freezes very quickly. The temperature of my graphics card (gtx260) gets to about 60C on speedfan. I am running:
Intel Duo E8500 (

4 GB (2X2gb) corsair Ram(


Gigabyte GA-EP45-DS3L LGA 775 Intel P45 ATX mobo(

It seems like this is a heat problem but I didn't realize that my computer would completely freeze even with two pc fans and a giant fan blowing directly into my case. I was told it may be an instability problem having to do with Ram voltage and my motherboard? I ran easy tune 6 and the voltage of the ram is under the HW Monitor tab is 1.872 with the cpu voltage at 1.152, the +3.3V at 3.264 and the +12V at 12.365. IIf anyone thinks this is actually a different problem I am overlooking, could you let me know? Also, what would you suggest as a good (preferably inexpensive) cooling alternative to purchase? It really doesn't see... Read more

A:Freezing problem with new hardware

Okay. Download Memtest86, burn it to CD, boot from it, let it test your RAM overnight. The voltages aren't most propably a problem. The RAM's spec voltage is 1.8, and it is compatible with the board(guaranteed by corsair).

1 more replies
Answer Match 69.3%

Hello, My problem is this, on my Acer 5738z windows 7 Notebook. Acer didn't put air holes on this product. One day it just didn't work, I'd start the laptop as usual and nothing came up, not even BIOS. I have checked it on a t.v. and another monitor and it wasn't working. So I took it to a repair shop around my corner and he said that the GPU had been melted to the motherboard which had broken the motherboard. I've contacted Acer via their email support and they're asking for an SNID, a reasonable question of course, but my problem is this. The sticker which would normally tell you this has rubbed off and it's completely illegible. I know you can get it on BIOS but you cannot get to BIOS to get it.

Also does this sound like I'm able to get a new laptop from Acer because of their stupidity? Or am I just going to get a go away here's the bill?

A:Acer Laptop SNID and Hardware problem

How long ago did you purchase the product?
if still within Warranty period then you should receive a new machine from Acer (if cannot be repaired, which in this instance is almost a given)
As far as your SNID is concerned, if there is no way of reading it from from the casing on the machine and you obviously cannot boot the machine to find it in there,
Only other way i can think of is try and either get in touch with or go personally to the place you bought it giving date of purchase, they should be able to give you the SNID which will be on their systems at time of sale. (make sure and take your receipt though if you still have it)
Did you register your purchase with Acer? they will have a log of this if you did so which you will be able to get from their support team as long as you can prove you are the registered user of the machine.

Even if you cannot do the above Acer will still have a record of when their product was purchased from a vendor again as long as you know date of purchase etc.

2 more replies
Answer Match 68.04%

Hello and thanks for looking at my problem!

Symptoms (After Formatting the Hard Drive):

Random Freezing - (No error message. No white Screen. Nothing. The screen just freezes. The mouse does not work, or the keyboard. Nothing. Not even Videos.)
Limited Access to my Wireless internet. (My other laptop runs fine on it. Also tried with no computers connected to the internet.)
Ethernet port does not work at all... (Drivers say everything is fine. Device Manager says everything is fine. Does not recognize anything when I plug the internet into it.)
The laptop just froze up when it was on the Bios screen...

I checked both ram disks over-night on an extended check using windows 7 memory checker. There were no problems.

I am thinking the problem has something to do with the hard drive and Ethernet port. The machine is only 4 years old and runs perfectly when not freezing or not connecting to the internet.

When trying to update the system when I was connected to the internet (via: Wireless), I was getting errors that said my time was wrong or the internet was not working. However it was, with wireless.


I just realized that the laptop is only freezing when I plug the AC Adapter into it. I have never noticed this problem before...

How should I tackle this problem?

A:Random freezing. No Internet. Possible hardware problem.

If you can get into the bios check and see if the tine is set right there. Then go back into windows Check under time settings in the control panel ,depending what os you are running. Make sure your time zone is right. Plus if possible make sure you synchonize your internet time. May work and may not just a thought.

3 more replies
Answer Match 68.04%

I have 2 hard drives. The first one is windows 7 and the other one is XP. My PC was working perfectly. Before 2 weeks I have installed windows 7 in the XP drive and there wasn't any problem until the last week. My computer started to freeze randomly in both of the drives even in the safe mode and it doesn't starts until I do a restart. I have tried some solutions but they didn't solve my problem. Then, I have formatted both of my drives. However, my PC is still freezing. Is this a hardware problem?

Waiting for your helps...

A:Windows freezing randomly. Is this a hardware problem?


I had the same porblem with my computer when i got it a few months ago. And i also had the frezzing problem. I suggest that you download memtest86 to test your RAM. You can find a "how to" Tutorials here

RAM - Test with Memtest86+

1 more replies
Answer Match 68.04%

my spare pc which was upgraded by local 'Specialist' a couple of years ago has never been reliable since , being prone to freezing and 'sudden blank monitor syndrome' .They originally put in new m/board,cpu (duron 1300mhz) and memory (this was the upgrade).Under their warranty they changed the memory stick and I paid for an additional one, giving 256mb.It kept going back and back but of course never froze or crashed when they had it so i gave up on them and embarked on a mission to solve the mystery myself.
First I changed the floppy drive.
Then the cpu fan
Then the power supply
Then put in more case fans
Tried running for a week on one memory stick only
Tried running on the other memory stick
Recently its got to be unusable so i said 'right thats it; reinstall Windows' -thinking it must be corrupt OS.But on trying to format the hard drive its even freezing up in the BIOS.Ive managed to get Windows XP to start loading but at various points of the install procedure it crashes really suddenly
with messages like this;
'A problem has been detected and windows has shut down to prevent damage to your computer.technical information
STOP :0X0000007B(0XF9C6B640,0XC0000034,0X00000000,0X00000000'
I'm left thinking; it must be a bad m/board!
Does anyone with more experience than i agree with me?What else can it be ?If the bios freezes it cant be the hard drive can it?
And is there anyone out there who understands what messages like that signi... Read more

A:Solved: freezing problem;hardware elimination

13 more replies
Answer Match 67.2%

I'm trying to figure out what's wrong with my PC, barely two days old, and would appreciate any help you guys can give me. I haven't had much sleep this week, I've been spending so much time trying to figure this one out.

PC Stats:
Case: CoolerMaster RC-690
Hard Disk: Samsung HD753LJ (750GB)
RAM: 2x2GB SDRAM DDR2 800 (PC2 6400) Dual Channel
Motherboard: Gigabyte GA-EP35-DS3L Intel P35
GPU: ATI Radeon HD4850
CPU: Intel E8400 Dual Core Processor @3.0GHz
Heatsink: Xigmatek Rifle 120mm
PSU: Earth Watts 500watt
Operating System: Windows Vista Home Premium w/ SP1 (64-bit version)

Problem Description:
I installed Vista yesterday afternoon, and promptly installed all of the updates and drivers. After installing a few programs and games, I found them sometimes freezing and crashing. The programs would suddenly stop responding.

A bit later, I was told of a new program that had stopped responding--and it was explorer.exe. Not a good sign.

After leaving my PC for a while, I came back to see that it had "unexpectedly shut down." This happened a few more times. I tweaked several settings, to no effect.

Today, I've experienced several dreaded BSoDs--blue error screens. For the most part, the computer reboots so quickly that I don't have much time to read what they say. In the last one, I was able to make out, "DRIVER_IRQL_NOT_LESS_OR_EQUAL."

I have attached the dump file from that BSoD.

Researching the various problems I encountered over th... Read more

More replies
Answer Match 65.52%

Hey guys,

So i spent the entire day trying to figure out why my Bluetooth installed fine but after one restart it disappeared and it wouldn't come back. I finally figured it out that the FN+F2 (wireless/bluetooth switches) is what enables/disabled it HAHAHAHAHA.

default (after startup): WiFi on / BT off
first time: WiFi on / BT ON yay~!
second time: WiFi off / BT on
third time: WiFi off / BT off

and repeat.

I hope this helps people with their bluetooth issues =)

Windows 8 was able to install all my Function Keys so I'm going to assume this will be the case for others. Good luck

More replies
Answer Match 64.26%

Hello I have just got a computer donated to me last week with windows 2000 I believe it might have a malware or hardware problem so I ran Malwarebytes' Anti-Malware and found over 600 infections I removed the malware im 100% sure im even a expert myself but the system is still really slow


Unable to run simple tasks


System idle CPU always 95%

BSOD errors

CDROM not reading disks

System Unbootable sometimes

Is this malware or a hardware problem

More replies
Answer Match 57.12%

Hi, I'm new here (meaning I just made an account but have been lurking around every time I had computer trouble. This time however, I couldn't find anything that resembles the trouble I'm currently experiencing) and I'm hoping if anyone can help me or tell me if I should just throw my laptop against the wall.

I've had my printer (details and TSG SysInfo below) for over a year now, and never had any trouble with it. A few days ago, I needed to print something but wasn't able to (I can't remember what the error said, it didn't happen again) so I uninstalled the printer and re-installed it by downloading the drivers from the HP website. Pop-up balloon said that it wasn't successfully installed and when I would try to install the driver by going to print management and click on Printers I would get: "An error has occurred on the script of this page. Line: 40. Char: 21. Error: Object doesn't support property or method 'SetPrinterName'. Code: 0. URL: res://C:\Windows\system32\pmcsnap.dll/81". So I clicked on Drivers instead and tried to install the driver there and it said: windows found driver software for your device but encountered an error.

Do understand that I have no idea what I'm doing whenever my computer doesn't behave as it is supposed to, and everything is done by trial and error; mostly error. For some reason I felt the need to do a chkdsk /f /r which was scheduled on the next restart, b... Read more

A:printer problem? software problem? hardware problem?

Could be the Hard drive has gone faulty. What make and model is this Laptop?

2 more replies
Answer Match 56.7%

I've successfully eradicated several viruses in the last week (after my son clicked on a bunch of Transformer ads and gods know what else...). Now I get an error on startup that reads: Error loading C:WINDOWS/nmypspt9.dll Specified module can not be found. This sounds like a bogus .dll to me. I can easily click "OK" or close the error box and go on, but I'm worried there's something still running loose in my machine and I'm not savvy enough to spot it. Any help is appreciated. Trend Micro's "Hijack This" compiles the following log:

A:Suspect .dll problem

Hello and welcome. I removed your other log as I feel we can fix this here.Its not unusual to receive such an error after using specialized fix tools.A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads. To resolve this, download Autoruns, search for the related entry and then delete it.Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)Open the folder and double-click on autoruns.exe to launch it.Please be patient as it scans and populates the entries.When done scanning, it will say Ready at the bottom.Scroll through the list and look for a startup entry related to the file(s) in the error message. -->> nmypspt9.dllRight-click on the entry and choose delete.Reboot your computer and see if the startup error returns.Credit to quietman7

3 more replies
Answer Match 56.7%

When the cursor moves over excel or word which highlighting some text. The computer will hang.

VGA or RAM or ???

A:what will u suspect about this problem ?

The computer I am typing this on now does the same thing. I know I'm having RAM issues so the problem would appear to be chip related. However, I have heard of some on-board graphics running jittery because of limited video memory. I would think that the RAM is the culprit. 88% of me believes you should lean that way.

3 more replies
Answer Match 56.28%


A few weeks ago i was working on my pc when the windows i had on my screen froze up and i couldnt do anything untill i restarted explorer.exe, after this i noticed getting into my computer was taking longer and longer and sometimes wont load at all unless i kill explorer.exe and start it up again, the sdame thing happens when accessing folders( on any of the drives), it locks up entirely and has to have the process killed and restarted.

im really at a loss here of what to do, i have ran malware bytes and was previously using microsoft security essentials but uninstalled due to a high load on the memory slowing things down even more, i have cleaned out all the cache files using ccleaner and have just ran hijack this and will post the log below, i am now in the process of scanning for viruses using avast.

Any help to fix this is greatly appreciated

Hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:26 AM, on 19/09/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.ex... Read more

More replies
Answer Match 56.28%

Hello all,

I have been having problems with this computer which I used to let my customers use in my bar. I changed one of the RAM sticks about a year ago, that is why I have the odd number of 384 RAM. The computer originally came with 256 RAM, but I changed one of the sticks because a friend said it was faulty. So it has one original 128 stick, and a 256 stick.

Most of the time the computer works fine, but once in a while it crashes, with this message on the BSOD:

STOP 0x000008E (0x000005, 0x000000, 0xF5453C5C,0X000000)

Am running XP Professional in Spanish, SP2, and all up to date.

I have attached the Minidump files, and a copy of Belarc Advisor information.

I would like to know if I should just try to swap the sticks around on the board, as it has 3 slots, (one single, and one pair) and see if it works better, or just get new sticks!

Thank you in advance.

A:BSOD - I suspect a RAM problem.

I ran across this STOP error a few months ago, turns out the PC needed a BIOS upgrade. Check the manufacturer website to see if your system board has an update available.

1 more replies
Answer Match 56.28%

Hi all, well im having problems with my hard drive im thinking.

When i copy or install things the computer will constantly stop for maybe a veryu very very slight second and it does it over and over, how to say this.....

when im writing to the HDD which is a BRAND NEW Seagate 20gig
5400rpm its like its writing to a bad sector or somthing and it stops the whole comp for maybe a 1/50th of a second every 5 seconds which means i cant do ANYTHING while its writing!!

music stops and starts while im trying to install or copy things which is a *******! and im very angry because my comp is a Athlon 1.2ghz with 320mg RAM so i would expect to be able to do more then one thing at once!!

A:Solved: Suspect Hdd Problem, Help!!

9 more replies
Answer Match 56.28%

Hi for the last 7 months i have been having comp problems. It started in march07 when i opened yahoo messanger then checked netstat-no and noticed 100 connections to yahoo on this was unusuall. Then my computer crashed and after reboot no internet connectivity so i did a restore point , still no internet connectivity so i did a format. After the reinstallation of xp i was updating xp and i noticed it coming down from, but the net worked. Then i noticed that my antivirus (bitdefender) was updating through All was fine for a time except the some of my web pages routing through Then i after an antivirus update the computer crashed and i had to reformat again during windows update traffic routing through as well as antivirus and some web pages. If I block this address my pages wont open and updates wont work. After the second format i installed windows defender and sometimes after an antivrus update(through error messages will popup about 10 of them saying something about an application was already in use or something its be awhile scince that error but i think it was windows defender protecting my system. Also at random my steam game team fortress sometimes looses connectivity to fix i retrain my comodo firewall and game connectivity resumes as normal and whenever i open steam (game client) my ports get scanned, the port scans have been going on scince the first crash. Before this p... Read more

A:Suspect hacker problem

here are the exact names of the windows updates that didnt update

"Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1 (KB928366)"

I can make some wireshark logs if this can help diagnose my problem thanks

1 more replies
Answer Match 56.28%

I have just built a pc for someone to the following spec:- ASUS P6T deluxe; i7 920 processor; 12GB Corsair memory (6x2GB sticks) Radeon 4890 in crossfire; Windows 7 Ultimate, a nice spec. The problem I am having is that the system only recognises 8GB of memory, if I reseat the memory it will be recognised some of the time but often when I reboot it loses 4 GB of memory. The memory was a 12GB kit designed for use with an i7 system. Incidently, when I run the windows experience index the system crashes and reboots, the rest of the time it runs OK.
Anyone any suggestions of the problem here.

A:Suspect RAM/Mobo problem

Obviously the motherboard you chose does not support anything more than 8gb of RAM. I would suggest an upgrade on the motherboard if you want the full 12gb. Just use 6gb for now and see how well it runs then. If it works O.K. with the 1 6gb stick, then it was obviously the problem I pointed out above...
Hope this works for you.

5 more replies
Answer Match 56.28%

I have been given an old Toshiba laptop (550CDT) to look at because it will not boot up. When you turn it on it shows just a message about inserting the BIOS update diskette and hitting any key.
I downloaded a BIOS update and it booted into windows OK, but if I switch the machine off it comes up with the message again. If I just restart the laptop it goes into windows without a problem. Why the BIOS is not saving the info has me beat.
Any suggestions anyone?

A:Suspect BIOS problem

Have you tried changing the cmos battery?

Regards Howard :grinthumb

3 more replies
Answer Match 56.28%

When I open up some web pages usually after doing a search, other web pages come up instead of the one that I want, usually of an unsavoury nature. I have tried to run virgin spyware scan but it has an error and shuts down, have tried to run adaware but when it tries to update an error happens at 5% of updating. I have also tried to install something else my brother uses (can't remember what it was) and it wouldn't install. So I would like some help finding out what is going on.

Thank you

Logfile of HijackThis v1.99.1
Scan saved at 15:35:41, on 18/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Raxco\PerfectD... Read more

A:Problem with what I suspect is spyware

16 more replies
Answer Match 56.28%


I apologize for the length of this post, but I wanted to include the most accurate information that I could. I am running Vista Home Premium on an Intel P4 3Ghz/4GB

After a cold boot, the system comes up to the logon screen and is normal to this point. After login, the screen goes black with only the white arrow cursor (again normal). However, it never displays the Desktop, Start button, Task bar/Tray or Side bar. Just two black screens. Right clicking does not produce a menu and the system is unresponsive.

A three finger salute does bring up the screen allowing me to load the Task Manager, which I can then move to either screen. In reviewing the loaded processes dwm.exe is loaded as well as most other essential processes as compared to my laptop (running the same version) but explorer.exe is noticeably missing. If I try to manually start explorer, it will flash on in the processes screen for about ˝ second before disappearing.

I have been able to load any other programs I have tried, but must do so through the Task Manager with the Run cmd. I can also start system level programs by running a command screen. In short, the system runs fine except there is no Desktop and everything must be started manually. It's interesting to note that when I start a new program by using “Run/Browse” explorer does function properly.

I have performed diagnostics and have even run sfc.exe in an attempt to correct the problem with no change in results. I have also checked th... Read more

A:Suspect Registration problem.

11 more replies
Answer Match 56.28%

I need help locating and removing what I suspect must be a rootkit, as my anti-virus software and other utilities have not been able to solve the issues I?ve been experiencing. The main problem that I?ve been having has been with my browser, Firefox. It has not been displaying web pages properly, most noticeably; it hasn?t been displaying the avatars of a popular discussion board I often visit. Instead of showing the little picture, it shows the text "avatar" instead. It also keeps dropping settings, and is not ?acting? normally whatsoever. My system has also been running slower. I?m certain there?s something ?in there?, but I?m unable to detect it by my usual methods.

I run Norton Systemworks/Antivirus, and also run Comodo Firewall.

I think the problem began when I was searching the net for an older version of utorrent to replace an updated version of that software that I felt was inferior. I found a website that (supposedly) had all the old versions of the software, and like a dummy, I downloaded one of the exe files and tried to install it as Administrator. Comodo immediately alerted me to a problem, but was not specific. Comodo reported that it fixed part of the problem, but that a problem still remained and that I needed to call their support in order to fix it. When I called support, their first line of ?assistance? was to try to sell me a package. Not able to afford their package, and actually assuming their alert was just a scam to sell a ... Read more

A:Please Help - I Suspect I Have a Rootkit Problem

While waiting for a response, I went back and ran SUPERAntiSpyware again, this time more thoroughly. It detected and removed several threats, so I wanted to update this post with the current system information subsequent to what SUPERAntiSpyware removed. Although, it still doesn't seem like my system is all clear yet, as I'm still experiencing some problems. Here are the results & attachments from the latest scans.

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 7.0.6000.21335 BrowserJavaVersion: 10.21.2
Run by Brother Man at 15:52:28 on 2013-05-18
============== Running Processes ================
C:\Program Files\Norton SystemWorks\NswUiTray.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exe
C:\Program Files\Norton AntiVirus\Engine\\ccSvcHst.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://
uWindow Title = The World According 2 Afronautz
uDefault_Page_URL = hxxp://
BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton antivirus\engine\\IPSB... Read more

1 more replies
Answer Match 55.86%

Alright this problem has been haunting me for a bit. My computer has a history of restarting itself becuase of my trusty thermal diode (very bad cooling I suppose). The motherboard I'm using (Soltek w/ an nforce 2 chipset if you need the exact model number I'll dig it up) however is a temp job that I paid twenty bucks for, I just need some opinions here.

I had my new video card in for a while and it worked fine. GeForce 6800 OC 256 from BFGTech. Completely sexy. It wouldn't much restart at LANs but at home it would throw a fit. Now, the onboard LAN on this sucker has been known to go out and also throw a fit once and a while so this must be kept in mind.

After a while It started to abruptly restart and am told by the error codes it was first a driver, then a divice driver. So I emailed BFGtech support and they told me to uninstall the drivers, then clean them in safe mode. I do that, reinstall the drivers and it appears to work, but then begins the same problem. I uninstall SP2 and it works fine for a few days...then starts to freeze itself instead of restarting. I watched the HDD activity light and it pulsed at a set, steady rate. So then I end up formatting 3 times trying to diagnose the problem (no issue, my external hard drive houses all my fun stuff). After a while a huge amount of Serious Error boxes popped up, and i investigated. I was told it was a device driver once again. So I did the sensible thing. I switched back to my Radeon 8500 LE 128MB, and i... Read more

A:Issues I suspect to be hardware

It has been my experience that anytime you get strange and inconsistant problems the first things to check are the powersupply and the RAM.

In this case the first thing I would do is to pull the side and run the machine with a fan blowing in the side to see if it helps. If it does, then heat is part of your problem.

Next I would check the powersupply either with or multimeter or with another known good one.

Third I would try with just one stick of RAM. If you only have one, try a different stick and see if anything changes.

2 more replies
Answer Match 55.86%

Good afternoon Tech Immortals,

I am working on a friend's computer.
The hardware setup is the following:

AMD Athlon 64 X2 Dual Core Processor 5000+ 2.1GHz

2.5 GB RAM CRUCIAL (Memtest says the following about it: DDR2(64 bit)
373MHz DDR746 CAS: 5-5-15

Nvidia GeForce 9800 GT pci-e

MSI K9N6PGM2-V motherboard

The problems:

Problem1. When the computer is turned on it gives out 2 short beeps (memory error, I presume according to an Internet search). Then it loads GRUMP for Ubuntu 9 or Win XP pro
Problem2. Anything that is graphics intensive makes the computer crash or graphics get glitchy. For example videogames will either make windows crash or crash the game and exit to windows. On Ubuntu while running Compiz the OS freezes. It only crashes or glitches with graphic intensive software.

Solution tried:
For problem1. While loading GRUMP there is an option for memtest. Diagnostics came out fine, no errors.

More background information:
I've inspected the motherboard, the graphics card, ram, everything (looking at it physically for any burns or liquid spills etc)
Everything is roughly 4 months old, bought brand new when purchased.
In the past the user had the same setup except that his old graphics card (GeForce BFG TECH 8800 GT) died on him (will get further details about that in about an hour).
Replaced for graphics card mentioned above. Those problems are occurring.
The card gets warm, but not to an alarming point (I want to say around 60 degrees celcius).... Read more

A:Solved: Interesting Hardware problem (Nvidia graphics problem possibly due to RAM)

It was a faulty video card.
User replaced it under its warranty.

1 more replies
Answer Match 55.44%

Okay, right now I'm currently trying to find out whats wrong with a keyboard that is on a laptop, after the computer starts there are some script errors, I don't know exactly what they are but I ran combo fix without safe mode and restarted the scripts went away...and it started working after restarting a couple times it started to work then restarted more the scripts came back and the keyboard stopped, even in safe mode but after five or so minutes the keyboard was able to type again, I checked the device managers and everything is update and no error, I ran a combo fix and have the report if you guys want to see it let me know, Its an HP DV6 series with 64-bit windows 7 OS, I'm stumped I have no idea whats up, I'm ready to just put in the recovery disks and see whats up, but he has like 250 gigs worth of files Games etc, Can I back it up to a hard drive and install go back to where it was normally or can that be a problem?

A:Laptop Windows 7 Problem/Software/Hardware? Keyboard problem


2 more replies
Answer Match 55.44%

Hi, I'm in need of figuring out if my laptop was infected by a trojan, the operating system went kapoot and i need to reinstall it, or if its hardware failure. I used it last night and my AVG caught a "small trojan horse" called cryptbase.dll and after removing it i believe is where it began. My computer restarted and ended up starting up with the acer splash with me able to click f2 for setup. But f8 doesn't work and causes a long beeping noise if i leave it alone it goes to a black screen with a underscore blinking at the top left. i've done some research but, im unsure which route to take without taking some advice for my own laptop. My laptop is a Acer Aspire 5741-3541, Windows 7,intel core i5-450 processor, 4 GB DDR memory, 500 GB HDD. if you need more information please ask because im unsure with what is needed to fix the problem. The solutions i've heard is reinstalling windows 7, or it might be a HDD problem. Thank you.

A:Unsure if virus, operating system problem, or hardware problem

Let ma ask someone to look here.

52 more replies
Answer Match 55.44%

A few months back I shut down my comp due to a bad storm. After I restarted I went to stream a game on mozilla and the browser crashed. no matter what I did mozilla crashed every time I tried to go past the home page. I went to IE and had no problems. After the game I tried to t.s. mozilla and got nowhere. I unistalled it, tried to re-install, and from that time I have gotten a "corrupted file error" every time I try to install mozilla or chrome. IE is the only browser I have been able to use. I also noticed that when I click the start menu, there are none of the normal icons in the right hand column. No "my computer" "control panel" "search" "run" etc.

Mobo: Biostar A880GU3
CPU: AMD Phenom II 965
GPU: ATI HD 5770
PSU: Corsair 750w
RAM: 4GB (2x2) DDR 3
HDD: WD 320gb
OS: Win 7 Pro 64bit

Yes, I do have access to the original boot CD.

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_30
Run by Emalie at 13:11:10 on 2012-08-10
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.2976 [GMT -6:00]
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
============== Running Processes ===============
C:... Read more

A:I strongly suspect a malware problem, need some help. thx.

Bump, please

10 more replies
Answer Match 55.44%

I have an old machine here that runs scandisk every time it boots up and then wants to carry out a surface scan too. When you let it do a scan it never finds any bad sectors.
Occasionally it will thro up a message about not being able to write to the c: drive, sometimes on shutdown.
If you hit exit at the start of scandisk it will happily go into windows and seems to run fine.
The machine is running windows 98SE and the hard drive is on an IDE card because I had to fit a larger drive and the BIOS did not support large drives. The machine has been running fine for maybe 6 months since I changed the drive but now it has this problem.
I did wonder if the drive may be failing, had it found bad sectors I would say yes but as it never does I am not so sure.
Does anyone have any suggestions?

A:Suspect hard drive problem

Well, if you want to disable scandisk on boot, just edit msdos.sys (in boot partition's root directory), add a line


there. It's not case sensitive.

Have you checked that it has the proper IDE drivers and settings?

1 more replies
Answer Match 55.44%

Hi. Thank you for having a look at this for me. I am running Windows XP (including SP2),. I have been running Nortons. I noticed that my computer became increasingly slow, slow,slow to start up, slowing down to being barely able to load pages. I was using Mozilla Firefox. Then I noticed that something was causing Nortons auto protect to be switched off at every startup. Since then, various programs have not been operating properly or freeze during operation. These include eg outlook express, Mozilla Firefox. Thinking it might have been a browser issue, I began using Internet explorer (6) instead, but it is still slow. I uninstalled and reinstalled Firefox (after having turned off XP's system restore function). Thinking it may have been a Norton's issue and because Norton's was not functioning properly, I uninstalled nortons and have replaced it for the time being with AVG. I ran Adaware and caught 3 critical bugs and some minor ones which I zapped. I ran Stinger with no result. I ran Spybot with no result and then read some bad bad press on Spybot so I got rid of that completely from my computer. I ran the paid version of xoftspy with no result, then read even worse press on xoftspy so I uninstalled that too!! I know that something is causing my computer programs to not respond after a time and is slowing down my computer and was causing Norton's to switch off the auto protect at startup, but I don't know what it is! I'm thinking trojan in the re... Read more

A:Suspect I may have a trojan/registry problem.

14 more replies
Answer Match 55.44%

My operating system is Windows Vista, and I use an HP Pavilion dv6000 laptop. Lately it has been freezing a lot. When it freezes it does not respond to ctrl+alt+del, so I do a forced shut down. A few times my computer will not get past a black screen on start up. I looked up this problem and found that if I take the battery out and pulse the power button, the computer works again. But I think that is a hardware problem? I have noticed that more often the flash plug-ins crash, but I don't know if this is a related problem. I ran a Symantec Endpoint Protection full scan (and it froze the first few times, I had to delete the files it got stuck on), and it detected 18 risks. I noticed their origin was something something Sun/Java, so I uninstalled Java. But the computer froze again after that. Several of the problems that showed on the scan could not be fixed, so hopefully someone could help me get out of this mess.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 8:21:24 PM, on 9/5/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Motorola\SMSERIAL\sm56hlpr.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.... Read more

A:hijackthis log. suspect problem is with java

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

2 more replies
Answer Match 55.44%

I have been expertencing problems with my computer displaying popups in the steam client without ever touching the internet.
I see things like
you have a virus
you have problems please scan and install this
you have a adobe error
and some of these are not even normal popups
Chrome is an example of a site I have blocked through Blocksite on chrome.
I have had dialog boxes popm up and disable my alility to close the tab they are on
the popups also disable my ability to close chrome itself, I have to go through task manager and close it to stop it from stalematting me with the dialog box and new tab (not popup in new window)

these are only a small bit of what I can remember.
I have seen that my steamwebhelper on my task manager is open all the time even though it should not be running. 
I suspect there is some sort of Trojan or other virus that has invaded my computer and I need help eradicating it.

A:Have had a problem with popups that shouldn't be possible. I suspect it's more

Welcome! We should run these tools and see what they show.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double-click on AdwCleaner.exe to run the tool.Vista/Windo... Read more

8 more replies
Answer Match 55.44%

I've been trouble shooting my computer's freeze-ups for a couple weeks and I can't find any reason. I restored my computer three weeks ago and some time after downloading SP2 and all the other MS updates, it started.

Problem: Computer will freeze completely. No keyboard/mouse/sound. I can only force a reset with the power button. Sometimes it will freeze within 10 seconds of XP finishing it's startup. Freezes can be random. Went 2 days without one, then six today.

I know the following will cause it to freeze:
1. Trying to upload a .doc file to google docs.
2. Trying to open a .doc file in MS Works.
3. Trying to upload a 1.8 MB jpeg as a gmail attachment. Uploading a 36kb jpeg and 1.4 MB .doc file were fine.

What I've done:
1. Ran every spyware/adware/virus scan I could.
2. Ran two registry check/cleaner utilities.
3. Disabled all extraneous stuff in msconfig.
4. Defragmented hard drive.
5. Download Seatools and did all tests on hard drive - all results passed.
6. Downloaded a Microsoft dos-based memory tester. No problems found.
7. Removed video card. Just using integrated video card now. Didn't affect problem.
8. Used System Restore.
9. Ran computer in Safe Mode...still freezes.

HP Pavilion a610n, AMD Athlon 3000+ 2.1 GHz, 1.0gb Ram.

Even though the test utilities said the hard disk and memory are fine, I suspect it could still be a hardware failure with one or the other. Could it possibly be the processor?


I g... Read more

A:Solved: XP Freezes - Suspect Hardware, but what?

8 more replies
Answer Match 55.02%

i have a shutting down problem that it keep on hold there for a really long time and it took 30min~1 hrs to shutdown the desktop. i check alot of forum, most of the people say is after they upgrade 64-bits it just happen like this.

Any solution?PLease~ really need help~

A:Anyone have this kind of problem? Acer Aspire M3920 Shutdown problem~

What version of Windows are you using? What Service Pack?

Boot into Safe Mode (press F8 during boot) and attempt a normal shutdown.

Check Device Manager for any driver errors and make sure all drivers have been updated.

2 more replies
Answer Match 55.02%

Dear all,

I'm a newbie here and have a problem that I hope you could help me.

Mine is a Dell laptop, Inspiron 2500, Pentium III, 512MB ram, Windows XP home edition, 20GB hard drive. I have used it for three years, but in the past week, when I start the computer, it says "Fan error. Press F1 to resume or F2 for setup."

Pressing F1, I could work with the laptop. However, only after a few minutes, I hear the fan operating right away. Then the fan stops, and starts again after another few minutes.

When I begin to use some 'heavy' applications like opening many web pages at the same time, or trying to use voice chat and webcam, the screen will flicker, the laptop slows down to a point where I have to restart it. Then the whole process resumes.

I have tried these following methods: opening the windows for more winds, buying a cool pad (raising the back edge of your notebook to increase airflow). I also tried to clean the dust from the two fans at the back of the laptop. But the problem persists.

Could you please give your advice?

My sincere thanks,

A:Dell laptop with a suspect overheating problem

I would take your computer in to a professional as soon as possible. Heat is the enemy. Get yourself a new fan right away, or you'll end up having to get a new computer.

2 more replies
Answer Match 55.02%

I have a slight problem. Every time I start up Windows XP Pro, I get a "Please wait while personalizing settings for C:\Windows\System32:User32.exe" or somesuch. Now, I've run AVG 7 Free, a-squared Free, and Adaware 2007 (all fully up-to-date), and Sysinternals Rootkit Revealer but they have turned up nothing.

I suspect, though, that I still do have a trojan since Firefox is now trying to access a website on startup, even though I haven't ever set it to do so. I have unplugged my computer from the internet, and I'm fearing I'll have to do a re-install to get the damned trojan out.

Can anyone figure out what's wrong with my computer? I don't know what to do since I haven't had a problem of this kind before.


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Answer Match 55.02%

Hi guys
We have a problem with our computer where the cursor keeps going to the top of the page when typing in word or e-mail on the internet. Sometimes the entire paragraph would "disappear". We tried norton antivirus/ ad-aware/ spyboy/ pc doctor but nothing seems to help.
The problem appears from time to time and we're not sure what causes it.
Sometimes if we start spybot when the problem appears, this seems to allow us to type normally again.
Can you please take a look at the attached file and let us know what you suggest as it ? Thanks in advance for your help
Your forum and assistance is invaluable to us.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:10:38 AM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\... Read more

A:Suspect Malware problem - can you help review attached log?

Bump Bump

3 more replies
Answer Match 55.02%

Just in the past few days or so, Morrowind has started to produce graphical glitches. It was rare, and a restart of the game would remedy the problem. However, now it's starting each time I play. The graphics are good for all of 10 seconds, and then they glitch. I'm running a laptop with a 64MB Radeon 9000. It's a year old, and I've never had this happen before. It happens with Morrowind and Neverwinter Nights, both of which use Directx, so I was thinking perhaps something got messed up with that. Any help would be greatly appreciated, and I've attached two pictures of the glitches from Morrowind. I don't believe it's heat since I did this from a cold start and I have a fan cooling the underside.

More replies
Answer Match 54.6%

Hello Everyone,
I am new to this forum. I am hoping someone maybe able to help me diagnose and fix the problem with this problem. I have a problem with Acer Aspire One Network Adapter. The problem is that the netbook will connect to the internet and will have full bars for internet connectivity. Then a few minutes later it will just disconnect on it's own! I can usually reconnect by going on the Network & Sharing Center, then going into Diagnose problems, then clicking on Network Adapter, then after it resets, it will usually reconnect to the Internet, but lately it won't reconnect! I then have to restart the netbook. The netbook is running Windows 7 Starter, and it has Atheros AR5BXB63 Network Adapter. My friend who is a computer person searched online to confirm if the drivers were up to date, said that was not the problem. I would like any advise anyone can give me to see if this netbook can be fixed before I have to buy another! Please advise?

A:Help with problem with Acer Aspire One Network Adapter Problem

10 more replies
Answer Match 54.18%


I keep getting bsod. I have winxp. I get pfn file corrupt. irq not less than equal messages.

On one check disk I noticed the name of a file was za or zone alarm. I wonder if it's the zone alarm driver that's bad. I've had this problem with irq not less than equal a long time, but the pfn file corrupt I just got tonight.

How do I know which driver is bad, and how do I fix it?

Thanks, Ganaan

A:Solved: Driver problem but which one? suspect zone alarm, please help

10 more replies
Answer Match 54.18%

I have included the hijack log.
It would appear to be the cbaxu.dll file attaching winlogon from reading other posts. Could you confirm this is to be deleted and how to do it. It is sooooo... frustrating not being able to hibernate. It stays in hibernate for 5-10 seconds then restarts.
Much appreciative if you could help.
Best Regards
Logfile of HijackThis v1.99.1
Scan saved at 10:03:53 AM, on 30/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ProcessGuard\dcsuserprot.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\ATI Technologies\ATI Control Panel\ati... Read more

A:Solved: laptop will not hibernate, suspect winfix problem

9 more replies
Answer Match 54.18%

My XP system slowed down dramatically (after several weeks of successful operation - had a virus problem before that), and in checking the device drivers I found the dreaded yellow question mark under other devices - video controller (vga compatible). I went to the emachines site and downloaded an S3 driver but it wont install - I get an error message "No display adapter for specified vendor can be detected, or hardware detection could not determine display adapter type.
Hardware detect returned -4.". I did a virus scan and everything is clean. I'm running in safe mode because if I do a normal boot even painting the screen takes forever.

I also get a file not found error (when I reboot) related to my linksys wrt54g driver, but my internet connection still works.

Any ideas?

A:Slow emachines T2341; suspect vga driver problem

That machine has a very high failure rate that begins with what you describe. I would replace the power supply if you can. bit it is usually a motherboard issue.. But for sure, save your data.
Some folks have had success by replacing the power supply before the system fails. but nothing helps after the board goes.
Good luck to you.

1 more replies
Answer Match 54.18%

Hi, and thank you for taking your time to help me

So each night I take my computer along with monitors etc. out of the power plug in the wall.
When I but the power plug back in to start the computer up, my keyboard instantly powers on, the same goes with my two monitors.
When I then turn on the computer nothing really happens. All of the fans and lights turn on (The MoBo fan spins insanely), but nothing comes on the monitor screen. The monitors keeps searching for a unit but won't find the computer.

Sometimes after waiting a few minutes the screen suddenly shows the startup of windows and I can use it normally.

I think it's an hardware related problem but I'm not entirely sure.
I use windows 10.

Hope you can help me
Johan, Denmark

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Answer Match 54.18%

I built a new system from scratch (I hadn't done that since the 90's, but I'm capable and everything went together just fine). i5 Processor, Gigabyte Motherboard, 8gb ram, Raedeon 6750 vid card (the one piece of hardware I already have).

But I've had nothing but trouble over the last 2 months since I put it together. I get constant and RANDOM BSODs. Some have occurred during games, others web browsing, others while I'm afk (I just come back to the user select screen and a new mini-dump..)

I have:

Replaced the RAM, sent the motherboard back to Gigabyte and gotten a replacement, installed on my SSHD (current) but also used my 1TB drive just to test if it was the SSHD--no fix there. I've taken out my video card and ran on the onboard--no fix. I uninstalled and reinstalled windows three times. The latest with a different fresh copy--and so far the errors seem to have become MORE frequent.

I am currently running fully updated Windows 7 64bit Professional... and I'm going to cut this short so I don't get a BSOD that makes me lose all this...

I NEED help, direction, sympathy, etc. Any direction on potential fixes and helping me narrow down the culprit (hardware or software) is greatly appreciated.

A:BSOD Occurring Randomly in Windows 7, Suspect Hardware...

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

9 more replies
Answer Match 54.18%

Hi, my sister brought a Toshiba Satellite T130-13L and recently just encountered a multiple of blue screens following with a windows system recovery menu since it would no longer boot into windows.

Since the laptop is a small one with no disk drive, toshiba recommended to use their inbuilt toshiba hdd windows recovery system to install a fresh build of windows onto the C drive as we cant use the boot from disc method.

Once finished we could actually boot into windows however some drivers were missing such as the wireless driver so had to install that myself. However within 30 mins another series of bluescreens come up. Since it has a fresh install of windows and thus should not be maleware or virus related could it be hardware related instead? Also when removing programs the bluescreens occur and when trying to play media files it comes up with server execution failed.

Here as some of the .dmp files in a .zip Thank you for ANY help what so ever will be greatly appreciated!

A:Multiple Blue screens (I suspect hardware failure)

Hi, you can get the drivers from toshiba's website for the wireless nic and any other hardware you may need. That is a good place to start. Go into device manager by right clicking on the "computer" icon and clicking on "manage". Basically anything that you see a yellow exlamation mark next too probably needs drivers. Also, were you able to catch what the blue screen said at all? Also, did you check event viewer to see if there was an error logged?

Hope that helps

3 more replies
Answer Match 54.18%

It was a slow degradation, at first freezing up after a while working on computer. Gradually got it worse so that would not even get to the point of loading windows. Over a period of time I had removed many small programs and anything I felt could be causing a conflict. Scans did not reveal any serious malware. Computer had been protected with regularly updated anti-virus (AMG) and I also had various anti-spyware programs.

Things done: After increasing problems during bootup It said to do a system recovery using the last restore point. It tried It could not be done. Message said the repairs could not be done automatically.

Ran Microsoft Diagnostics at bootup. No errors were returned and message said said it was an unspecified system configuration problem.

Using the HP system recovery disk I installed a fresh copy of Vista (Home premium). When finally on the desktop I tried to stop one of the gadgets and the system froze and rebooted.

The next time I waited a long while to be sure it had finished all processing and then proceeded to set up the first user. I got as far as trying to enter the user name. It froze up and then rebooted.

It does not qppear to be the hard drive as I was able to boot up in safe mode and copy some files to an external hard drive before doing the new install.

What kind of hardware could be causing it to freeze up like that? It can't be a system configuration problem as indicated before because this was a completely new install and the symptom... Read more

More replies
Answer Match 54.18%

Howdy everyone,

So, my situation seems pretty sticky at the moment.

I have a home built machine that has been blue screening pretty consistently for the past few weeks (no loss of hard drive material). I had scanned for malware, updated drivers, and restored the system to what i perceived a stable restore point. These things did not solve the issue, so I was then led to testing to see if the memory was faulty. By recommendation of other threads on this site, I downloaded memtest86 to scan the memory sticks. My initial scan of all 4 sticks came back with an overwhelming number of errors (20,000 ish) which then led me to test each individual stick. Stick 1 scanned with no errors in the first memory slot. Stick 2 scanned with no errors in the first memory slot (I was subbing each one in the first slot). After putting in the 3rd stick and powering the machine, disappointingly, there was no display on the monitor. The monitor light was flashing, it was receiving power yet no signal from the machine. Since then, I have tried most every combination of memory sticks hoping that it was some sort of connection issue, but with the same negative results- no display. The machine is receiving power, the motherboard is lit, and fans are going, yet the monitor remains on standby. I am unable to do most troubleshooting as I am without any visibility to diagnose.

My machine is a home built original with the following components:
Windows 7 Professional 64b

Processor: CPU INTE... Read more

A:Mystery Hardware Issue- Suspect Motherboard or Memory

I reposted in internal hardware because i thought it was more appropriate:

2 more replies
Answer Match 54.18%

I got a virus so i replaced the hard drive . when i try to install the windows 7[ from the factory] it would closes every 15 minutes. Ok I finished took time but it kind of worked . Problem if my computer closes or if i close it. it will not restart . unless i push the power bottom on, crash the computer, by removing the battery and power cable , wait at least 4 hours, then it will restart and work ok. everything works, but it has trouble downloading some larger files what are reasons a computer will not start the fan works and one indicator light works but it would sit all day and do nothing .I had a business and 4 computers came down sick at the same time but they had different operating systems so they react differently this is the only one i have saved i tried changing the hard drive in two others but i can not restart them what part of the computer tell it to turn on ? thankyou very much

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Answer Match 54.18%

The short version of my problem is that at some point after a reboot, certain web pages fail to load.  I'm not sure what the root cause is, at all.  I am running Windows 7 SP1 and was up to date with updates when this started.
When it started happening:
Thursday night, the power flickered at my apartment and made my computer reboot.  I figured it was a good a time as any to install Windows updates since I hadn't done that in a while.  After doing so was when I first noticed the problem.
The problem:
What happens is after I reboot, at first, everything works fine.  At some time after, some web sites just don't load.  The sites that don't load are consistent (if I reboot and wait, all the same ones fail).  A couple examples are itself and any of Valve's (the game developer) sites.  It doesn't seem that computer help/anti-malware sites are all not working, since MBAM and AVG's sites work.  Google itself always works and when Googling for info on this problem, I seem to find more sites that don't work than do, once it starts happening.
I don't know specifically at what point stuff stops loading.  I tried rebooting then going to read a book for an hour, and it was working when I tried immediately after.  If I reboot and open Firefox with a ton of tabs and start browsing around, it might stop within a few minutes.
What I tried:
At first I thought it was my Internet connection or ... Read more

A:Infected? Hardware problem? Software problem?

Hello knismaps, let's see if we can find something.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Download TDSSKiller and save it to your desktop.
Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
ADW Cleaner Skip or rerun it.

Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.ex... Read more

3 more replies
Answer Match 54.18%

Hi all, I was hoping someone could help me out. I've been having a reoccurring issue with my laptop. The basic issue is that it runs very, very slow - using about 80%-100% of the CPU when a program is open and 30%-50% of the CPU when no programs are open. If I try to restart the computer, it will hang on a black screen between the "Starting Windows" screen and the "Welcome" screen.

The first few times it occurred (July, October, and mid-November) a System Restore from Safe Mode solved the issue. The fourth and fifth times it happened (late November and early December) I had to try restoring to multiple different restore points before it would work again. The sixth time (mid-December) no amount of System Restores did anything. I ended up running the "sfc scannow" command and that seemed to solve it. The seventh time (late December) neither System Restore nor "sfc scannow" did anything. I ended up reformatting and doing a clean install of Windows. That solved the problem for about a week, then last night it started happening again.

I'm a little lost at this point. I've run tests on both the memory and hard drive and they came out fine. I looked through the event logs each time the issue occurred and didn't see anything that seemed likely to cause this. The fact that it keeps reoccurring, even after a clean install, makes me think it's some kind of hardware issue. But the fact that the computer works completely fine... Read more

A:Strange Problem - Not entirely sure whether it's a software or hardware problem

Hello and welcome.Use Process Explorer to provide an overview of your running processes.Download the .zip file and extract to a folder on your desktop. Run program. In Vista/7: Click File > Show Details for All Processes.Click View > Select Columns and check the Command Line box. Click OK.If necessary, continue to use the computer until it displays the undesirable behaviour (lagging, freezes, etc). Immediately switch back to Process Explorer and press the Space Bar to pause updates.Click File > Save As.... Save to your desktop as procexp.txt.Attach (do not copy & paste) procexp.txt to your next reply. Use the forum's "Full Editor" to attach files.Note: Do not unpause or exit Process Explorer unless directed to.==========================================Use Speccy to provide details of your computer's configuration.Download, install, and run After Speccy has finished gathering information, click File > Publish Snapshot In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed. A web address will be displayed, click Copy to Clipboard and paste it in your next post.=========================================

12 more replies
Answer Match 54.18%

I've got serious problem with my Radeon 9600PRO:

I installed Win XP SP2 on my new PC, Windows detected a new VGA device, it tried to install default drivers but it couldnt find it, (although WinXP CD was in a drive, and internet connection was working)

I installed DirectX9 and then launched the latest Catalyst Setup downloaded from, and installed drivers. After that, my card was noticeable as HIS Radeon 9600 series properly for Device Manager.
However, it didn't work well - in CCC there is 3d a graphic test - with 3d preview - a car driving on the road - and on my display it wasn't looking good, image was blurred or sth, also the icq icons were blurred (flowers and smiles) - while after uninstalling ATI drivers, when card is seen as a default VGA device (default frequency of monitor, default resolution) icq icons are looking well...

With Catalyst Control Centre installed, after reboting my display goes blank, and the only solution is reboting in safe mode, unistalling ATI drivers, and installing them once again, then it works but until the next rebot in normal mode...

Anyone knows what' the problem is? Rahter software or hardware?
Mayby Radeon 9600Pro cann't work properly with Athlon 64?
Maybe I should change something in BIOS?

My hardware:
HIS Radeon 9600Pro
Athlon 64 3200+

A:Problem with drivers for Radeon9600Pro or problem with the hardware?

Did you install the motherboard and AGP drivers?

2 more replies
Answer Match 53.76%

I am using firefox for my internet browsing. Any time that I google an item and click on the search result, the result pops up into another tab. Sometimes this is the result and other times it isn't the result and it's a redirect to another website sometimes anti-spyware, sometimes other things. It happened for the first time today on my computer but on another computer in the home network it has been a problem for a while. I suspect a malware problem from potentially transferred over the wireless network, if that's possible which I picked up today. I'm scanning for the problem using malbytes anti malaware and I've used trend micro and I haven't got any problems. I'm not a computer wise but will good clear instructions I such be able to attempt to fix it.

A:Google Searches always popup in a new window, suspect malware problem

I also have a window 7 computer

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Answer Match 53.76%

I get the BSOD with increasing frequency, usually when opening new tabs or websites. Firefox has been crashing on a fairly regular basis as well without providing details. I have also noticed graphics artifacts appearing now and again (outlines of screens remaining after closing them, active title bar different color, Aero sometimes stops working until I restart).

I have attached the diagnostic results, which should include all my system info. Additionally, I ran memtest86, which logged more than 1 million errors. I have 12gb memory and all of the errors occurred when testing the 8192m-10G memory. So I think I have a memory problem, but I was told BSOD is often software related and I should have my dump files, drivers, etc, looked at through the diagnostic before replacing memory sticks.

Thanks in advance for your help and let me know what other info I can provide.

A:Increasing incidence of BSOD on MSI GT683 - suspect memory problem

Hello and welcome Danei mate first you have first answered yourself with the memtest results sounds pretty horrific but try a few scans if you haven't already

start with these

AdwCleaner Download

2 more replies
Answer Match 53.76%

Hi, I've been having some long-standing computer issues since making a few upgrades. In short, my new SSD and AHCI driver seem to be the root of the cause.

I recently had a BSoD about a day after updating to the latest chipset (including AHCI driver!) Any insight into the crash dump (attached) would be greatly appreciated!

Below is the link to the other thread I started a few days ago, with more details of the history of the problem and what fixes I have tried. I posted a new thread in this section due to it developing into a BSoD, I hope this is ok!

Frequent system hangs, "atapi Event ID 11" in Event Viewer

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Answer Match 53.76%

Hi, I am new to this website so I am not sure I am doing things correctly...anyway, here I go:I have a Toshiba laptop, intel core 2, windows home xp, service pack 2 is fairly new, got it last christmas, so have had it less than a year. generally it is fine (except for a bit of overheating i think, but isn't that natural for core 2 processors?), but lately it has been exhibiting some strange behaviour. the problem is basically connected with the recycle bin (i think). when the bin is full and i open it and choose 'empty recycle bin' from the menu on the left, the bin empties (afterwards the bin appears as empty), but a couple of items are always left lingering in the explorer menu bit - kind of like 'ghost' icons...these are not there anymore when i re-open the recycle bin, but on emptying they don't seem to go away. what is more, after this happens, it is quite often that i get a message that windows explorer has encountered a problem and needs to close....and then after that straight away something about dr watson debugger needing to close as well, and then the computer completely freezes...i then have to go to the task manager to kill the dr watson process to get it working again....i am pretty sure that this behaviour is due to some kind of virus or spyware, but i have had no luck in detecting or deleting it.i have mcafee virusscan which i update daily and i have done a scan with that. i have also scanned with adaware and spybot. i used stinger, nothing there. i d... Read more

A:Weird Recycle Bin Problem - Suspect Infected By Virus Or Spyware

Hello saltare11o,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


5 more replies
Answer Match 53.76%

2 weeks ago my Dell Latitude D810 started freezing intermittently. I believe I run a pretty clean PC as I run NOrton IS 2010 and Spywareblaster, Spybot, Adaware... I also frequently clean temp files and defrag the volume. However, 2 weeks ago my son came home from college and I suspect he may have introduced a worm via his USB jump drive when he attached it to my PC. It also looks like he installed a peer - to peer program Akamai while he was here, which I discovered and deleted a few days ago. I also delete Creative Suites which he installed and always bogs my PC down because it just doesnt have enough memory...At any rate, I have rerun a full system scan via NORTON IS 2010 (no problems found), I've used CCCleaner and AShampoo Win Optimizer v6 to clean the drive and registry, I have also defragged, replaced both the DIMMA and DIMMB memory, thinking that since the PC also hung while running diagnostics that maybe I had bad memory, I ran checkdsk, which took quite some time as the PC kept hanging in the middle...Finally, I downloaded all the tools mentioned on this site and ran them as suggested with the results listed below. One thing I noticed today is that prior to the PC freezing, the sent packet count on my network connection, whether its the EN wired connection or the wireless connection, will just start sky rocketing with trillions and trillions of packets sent, or supposedly sent. At one point, when connected via EN only (wireless disabled), I disconnected the... Read more

A:PC freezing - suspect worm or virus

Hello dec333texWelcome to BleepingComputer ==========================I see no apparent malware in the logs you posted.To me this sounds more like a harddrive issue.I can attempt to get you a hard drive testing utility to test the drive with.You will need to know the manufacturer's name of the hard drive you have installed.To get that go to Start then right click on the C:\drive and choose properties.Then click on the hardware tab.Then you can write down what you see there under Disk Drives and post that info here for me to see then I will be able to help you further.

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Answer Match 52.92%


I opened the topic because I'm more freaked because of the extreme stupidity
that bother me. That's why I decided to speak to you in the hope
that I would somehow be able to solve a problem.

The problem is as :

The other day I gathered some parts of the computer something I have bought
some and made a solid computer, everything works nicely just bothers me a single catch.
When turning on computer the power cord to the power supply and I want to press the power switch.
The computer starts to turning on nice 2 sec, then paused 1-2 sec (all coolers that started spinning stop and
begin to turning off ) and then computer starting to turn on just normal and the system is normally rises and everything works normally.

Once again, turn off the computer, reset it or anything computer turns on normally without it stopping, until you pull out the power cord from the power supply and
plug it back after a few seconds, then stops again in seconds and then continue as normal.

Now that bothers me to freak out, I know that the little things but I can not take it, all I was trying of course immediately Power supply was my first pick, thought of as the
most logical solution because I am aware that it is not good power supply, but when I put another 400w though as strong as it it were same problem.

So I take of and graphics, and all the optical drive and hard drive and memory. Left only the processor and the motherboard powering by power supply and the same happened a... Read more

A:Problem with turning on PC

It can certainly be a pw supply problem. First of all, post ALL of your exact specs; ie 2gig of ram does not tell us much. 2gig of corsair xxx123 ram tells us the exact ram you have installed.

Next have you read and followed the guide at the top of the page for problem builds? If you follow ALL of the steps of the guide, you will find your problem.

If you are able to access the bios, post your temps and voltages. Specifically post the cpu temp, system temp, 12V, 5V, and 3.3V values.

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Answer Match 52.92%

Hey guys, I'm new here...well, sort of. Anyway, I'm on a laptop now because my desktop won't turn on. For the past few months or so, my computer had this slight problem where instead of turning on and displaying a green light on the power button, an orange light would appear and the computer wouldn't run. All I had to do was unplug the computer and plug it back in to get it working again.

But this afternoon, my computer had a similar problem, but this time the unplug/plug trick won't work. Basically, I left it on last night (I'm pretty sure on standby or something) but this afternoon I found it turned off. Unlike the past problems, the computer seemed as if it was going to turn on, but again, the orange light. However, the fan was spinning unusually loud, and when I checked it out, the fan was inconsistent--ranging from spinning normally, to spinning slowly, to not spinning at all. I tried using this dust remover to clear any dust, but it didn't solve the problem.

I'm not sure what model it is, but it's a Dell (ugh) running on XP, if that's any help. So I was wondering if any of you have any ideas as to how to fix the problem without having to have a professional or something fix it. Thanks in advance.

A:Problem turning on

Do you hear any POST beeps when attempting to boot up? Usually, you'll hear one, if the system is working normally. If you hear none, chances are good that you're not booting up at all... not even accessing BIOS stage of boot-up. If that's the case, my guess would be trashed power supply. If you're relatively mechanically inclined, changing out a PS is not that difficult. It would be nice if you had another computer with a known good PS that you could swap out to confirm for sure. If not, there are ways to troubleshoot the PS, but it's not for the untrained. PS's are relatively cheap at places like Best Buy and CompUSA.



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Answer Match 52.92%

I have been [email protected] for team32 for the past few weeks and in an attempt to accumulate work units i have left my computer running all day long. i recently started overclocking so i wanted to check my bios to see what the temp of my comp was. but when i tried to shut down it would not let me. if anyone has had troublem shutting down or knows of this problem please let me know.

A:Problem Turning Off

Have you checked what processes are running when you try to shut down?

2 more replies
Answer Match 52.92%

I have a little problem here: everytime I push the power button to start my PC it turns on for ~3 sec, then turns off for ~5sec then turns on again and starts to run properly I wonder what's the problem, I'm getting brand new motherboard and other hardware - I wonder if the power button cable is responsible for this "problem", or just the motherboard...

A:PC turning on problem

sounds llike mobo resetting to default , overclock issue,ram issue fsb issue, could go to bios press delete on start up load safe defaults or look to see what if anything you have overclcoked

1 more replies
Answer Match 52.92%

I have an HP Pavilion laptop and has been working good until a few days ago. Whenever I push the power button to turn on, my power light turns on; however after 10 seconds, my laptop just automatically turns off as though it was unplugged. Then it would constantly repeat the same process, as before, non-stop. My LCD screen is blank the whole time. Once or twice, my laptop starts up normally, other than that, my laptop just goes on and off 95% of the time.

I have tried testing the laptop with its battery and AC adapter each by itself, but it's the same result. I have even tried hooking it up to my desktop, but nothing new. I have tried blowing dust out of the laptop fan, but it doesn't work. Pushing my keypad doesn't work because my screen isn't on.

I have not recently installed any new programs, nor do anything to it. The last thing I did with my laptop was play an online game, that's all.

I don't know what to do...What's wrong???

A:Problem turning off and on

hi a couple of possibilitys one could be your ram is not working properly another could be your fan not you hear your fan turning does only turn on for a very brief time it would be good if you could test the ram with memtest 86+ but that is unlikely just now,which is why i asked about the fan first

3 more replies
Answer Match 52.92%

Last night I left my laptop downloading games from steam but when I woke up it had turned off so I tried to turn it back on and nothing happened so I looked around the internet and tried everything I could find but nothing has worked. I have had this laptop for about a year and a half now. I think its might be the power adapter but in not sure as the light on the side to show it is charging sometimes come on when plugged in but not for long at most a few seconds when it is on I can get the laptop to turn on but it turns of strate away. I would be really happy if anyone can help.

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Answer Match 52.5%

Don't know if this is correct. I guess this laptop might count as Legacy by now... Hope it won't upset anyone that I ended up reasoning this board was the best suited.My trusty 4820TG burned out it's HDD a few months back. I would really like to fix it if possible. Unfortunately the USB stick with the rescue disk backup is just dead, for no real reason. And since the HDD is toast I've replaced it with another "new" one. I have plenty of older W7 OEM discs lying around, so I've gone ahead and installed one of these - keeping to Home Premium, for which my licens key (which is no longer readable) is valid. Everything seems to work fine except for some key things - mainly ePowerManagement won't run properly. The processes are running, but there are no icons or interface anywhere to be seen. This means the computer is constantly running at full capacity, overheating like crazy (still, not force shutting down - but it gets even too hot to put your hand on), and according to windows calculations I can get maybe 2hrs on battery - used to be between 4-6 (with a possible 8h stated on the Aspire sticker). Also, I've seen old archived posts suggesting others have had similar problems in the past, but the linked hotfixes do nothing for my 4820TG and most of them won't even begin to install. This also maybe be due to a problem with Windows Update that gets stuck at "Checking for updates" after installing SP1. Am I missing something? In some posts it is suggested th... Read more

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Answer Match 52.5%

Hi all, I'm new on the forums. Best Windows 7 forums btw, have helped me a lot.

So I'm having two different or same kind of problems. I really need help to solve these!

? Problem number one:I'm having a strange freezing problem. Sometimes randomly my desktop freezes. I can't right-click any icons, remove icons or do anything for them. To solve this problem every time I need to reboot or log off and log in again. Then Sometimes my explorer.exe -process dies randomly and same kind of problem appears. Any fixes?
? Problem number two:I'm the system administrator, but sometimes randomly I don't have an access to change some directories or files. Sometimes if I download a file, I can't save it to the desktop. What is this all about and how I can solve this?
Specs:? CPU: Intel Core 2 Duo E8500 @ 4,4GHz
? Mainboard: Asus P5Q Pro
? GFX: Sapphire ATI Radeon HD 4850 Mb
? Memory: 4 Gb Exceleram DDR2 1110MHz
? Soundcard: Creative Sound Blaster X-Fi XtremeGamer
? Storage: ~1 Tb
? OS: Windows 7 Ultimate OEM 64bit newest version
Everything else works fine still, but these are two annoying problems I'm facing.

Thanks, xoxo

A:Strange freezing problem and administrator problem

ur second problem is caused by the application experience service not running. by having that disables you will get that permissions error after you navigate into any newly created folder. if this is not the issue then something else has altered your permissions

9 more replies
Answer Match 52.5%

Hello there! First, let me say I think its awesome there are people out there who work to fix other ppl's problems in their spare time...I've used these sort of forums for years as references for other ppl's (and my own problems) and have rarely been lead wrong..However now I've something I am unable to fix and so I turn here.

The basic issue is that my desktop's sound no longer functions. This happened just today, a few hours ago. Previous to that, about a week ago, my system became somewhat unstable for unknown reasons; all of my messenger programs would freeze during startup, Firefox would crash every so often, itunes freezes, youtube would experience errors, and oftentimes, many of my programs would not open after being double-clicked on unless I restarted my computer. Just today, I experienced my first blue screen of death...Twice, while attempting to open IBM Lotus Symphony. Also, Winamp brought up a popup asking for an update, which I unwisely clicked without thoroughly reading and it now randomly chooses a song when I try and click on a particular song.

I've tried running the Mats_Run audio playback troubleshooters, but get error messages that say they cannot start. System Restore says it cannot restore things to an earlier date, possibly due to an antivirus, but I have disabled Panda and tried. Well...Basically, I am experiencing programs randomly freezing and now my computer has no audio capability.

I've all the required logs ex... Read more

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Answer Match 52.08%

Hi, I made a shortcut on my desktop to automatticaly shutdown the computer. Heres the target: C:\WINDOWS\system32\shutdown.exe -s
The problem is that when I shut down the computer using this shortcut, I get a black screen with the windows logo telling me that "It is now safe to turn off your computer" I have to manually press the Power button. However when I go to Start >>Turnoff the Computer >> Turn off, I dont get this message and the comp shut down by itself. So is there any way to be able to use the shortcut and have the comp shutdown by itself without the annoying message?
Any help is appreciated.

A:problem turning off computer

i am stunned by this tbh

you could check your settings in power settings in the display options that you have advanced power options installed but other than that i dont know

unless when you typed shutdown.exe -s

i wonder is there is another letter to allow it to turn off ie shutdown.exe-sc

for complete
this is only an example
but that is something to try


2 more replies
Answer Match 52.08%

I have a Fujitsu laptop with Windows Vista, Intel Chip 1.8Ghz, 2GB RAM
(Is there any other info relevant that I should give?)

It keeps on turning off

Left alone: it will turn off within a few minutes
Used: it will turn off randomly

The fan does seem to be on over drive constantly - does this indicate a faulty hard drive?

Vista: I've done a reinstall of a clean backup - the problem still exists

In the past, I've had problems with PC's and the fault has turned out to be the memory or motherboard

Laptop is 2 years+ old and out of warranty

What is most likely the fault?

What should I do? How do I diagnose the exact problem?

I was going to go and buy a new hard drive - but then I got thinking: what if this is not the problem?

I'm a bit lost on this one!

Any advice would be great


A:Lapto keeps on turning off - what could be the problem?

6 more replies
Answer Match 52.08%

when I turn the laptop on it doesn't boot (nothing shows on screen), just on lights and fan turns on and just in few seconds it goes back to shutted down condition. After trying for 20-30 times it turns on. Don't undersrtand what is the problem??? Is that due to the ambient moisture condition???

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Answer Match 52.08%

I have an Emachines W2686. For a while it would work fine, smoothly, and efficiently. But just recently it decided to REALLY act up. When I turn the tower on, it sounds as if everything runs smoothly. Hard Drive, Fans, Power unit. But it doesnt seem to be reading at all. Ive checked and changed the memory, checked the hard drive, unpowered it for a day, and yet nothing. It still turns on, but just doesnt read it. Ive even switched out monitors, checked monitor connections, and changed the cords. There are lights, for example, the smart card light is on, the CD light flickers, (no cd), and below the power button, a orange light flickers once in a while. The main power button, that usually turns green, stays off.

I know my first mistake was getting an emachines, but is there any possible way to fix this? Might it be the Motherboard?

A:Tower problem (Turning on)

Hi Vermiere and welcome to the TS Forum :wave:

Vermiere said:

There are lights, for example, the smart card light is on, the CD light flickers, (no cd), and below the power button, a orange light flickers once in a while. The main power button, that usually turns green, stays off.Click to expand...

Sounds very much like your Board, the other lights show that the board is receiving power Ok.

Unless you have access to a similar machine then your only choice is to take it to a PC Repair shop for them to diagnose further.

Sorry to be the bearer of bad news, if you do decide to scrap it then DONT ever buy an Emachine again, all that I have read about them is bad.


2 more replies
Answer Match 52.08%

I have a laptop - MSI GE620DX, recently I've tried turning it on - and it gave me this BSOD: - error number 0x000000f4

After that, I've tried using the system recovery (F3). The system has recovered after 3 attempts, but now it asks me either to enter system repair mode or start windows normally.

If I start windows normally, it gives me the BSOD once more after the windows load screen.

If I choose the system repair, it tells me that my boot device is inaccessible, error number 0xc000000f, and to fix the issue to insert my windows CD (though I had my windows built in the laptop, I did not receive a windows CD).


A:Problem turning on laptop

You likely have a budding memory or hard drive problem. A re-install of the software might be the easy way out, but if it is an older hard drive, you might be best off with a new one.
Usually BSOD's are caused by software conflicts, software damage, failed components, or (usually) incorrectly installed software. But the BSOD can be very different for each machine so it is diffcult to give you a quick fix.
My guess is you may have a bad hard drive.

1 more replies
Answer Match 52.08%

I had easycreator and then i installed easycreator5 and now
when i turn on my computer this is what i get.The 32-bit
device driver CDRPPWD(0.1) & 0000AD23 has attempted to use
a system service which is not loaded.I have no idea what
that means and i have to press anykey to continue please
help me. Thanks snookie

A:problem when turning on computer

6 more replies
Answer Match 52.08%

(1)i got a windows XP S2 desktop pc. i turned it off, then it goes to ...
"windows shutting down..."..and it's stuck in there...please help. it doesnt shut the whole thing down. i need to press the power button on my tower to shut it down - and it isnt good if i do it often. when restarting the pc, its just fine.

(2)another problem is that when i turn on the pc, then it goes to windows screen after BIOS has been loaded. the pc will perform a check disk..then says goes to infinite loop that goes like this "replace ..... on file 9875.." something like i have to make sure to skip the chkdsk to move forward to welcome screen.

PLEASE help... email me at [email protected].thanks a bunh..MERRY CHRISTMAS!!!

A:problem when turning off desktop

I faced similar problems, but not exactly the same one.

If there is a software level problem, presumably a virus, you should try formatting the Hard Disk and re install XP.

If the problem persists, and you face it the first time when you turn off PC after fresh install of XP, then you have a more serious hardware problem.

In my case, it was defected motherboard and the seller had it replaced. It could be attributed by other hardwares such as RAM or the Hard Disk itself.

3 more replies
Answer Match 52.08%

I am not real good on computers but I have an HP laptop windows 7 and when I turn it on it has started flipping the color goes in & out then it will stop for a few minutes then start back flipping or rolling all the same then it will stop and maybe not do it again for several days.

A:Coumpter problem when turning on.

Hi Mary Brantley,

It sounds like you either have a dying piece of hardware, or a corrupt video card driver. My guess is the former.

Is your laptop under warranty with HP?

8 more replies
Answer Match 52.08%

My computer is just over 2yrs old up and to the last few weeks it has been performing perfectly.The computer doesn't want to start up i have to unplug and hope it comes on any suggestions?Thank you.

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Answer Match 52.08%

Ok, well to begin my computer for the past two days has had a problem turning off. I would go to Start then Turn off computer. I hit that buttion and it takes two minutes for the little box in the middle of the desktop to appear. It gives me an hour glass and sits there, the clock dose not continue to count time and I cannot click on the desktop I can only move the mouse.

I can go to Start and Log Off, and it logs off instantly. But when I turn it off from viewing my account it still takes two minutes.

My computer also has a black screen on start-up and tells me to select windows XP or some other option. I can hit F8 for more and I get safe mode and such to pick from. I pick start from last good config. My computer runs normally, the only thing that happened the other day is my CSS game froze up once I joined a server and started a round, on the same day it started to fall asleep randomly.But once re-booted the problem went away.

Now The black screen and the sleeping problem have been addressed before.

Start up problem addressed

Computer Freezes up

The freezing problem went away by it's self, the only problem now is the start-up and not the turning off of my computer takes two minutes to get the button for the past two days.

System Specs

AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
Version: x86 Family 15 Model 67 Stepping 2
Sp... Read more

A:Windows has a problem turning off.

*bump* I'm not sure if bumping is allowed, I looked where most of the rules where posted but didn't see any thing so sorry if its not. I'd just like a possible answer even if its the same as the previous problems above.

But I wouldn't understand why when it has a problem turning off. That to me at least would make no sense.

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Answer Match 52.08%


I know that most of you here know for a problem, in my opinion hardware related, when you hear a little noisy sound that comes out from your computer case, your machine is not turning on but having power, and you wonder what that might be... So, I usually used to resolve this problem by disconnecting all cables and plugging them back, when I had old computer, and it miraculously worked. But today, that happened to my friend.
And I thought that it had to do something with his HDD or with power supply... I tried every possible solution, from disconnecting cables, redirecting main cables inside case, but nothing seemed to work. Machine is powered normally, but monitor isn't powering on and that noisy sound is really stubborn.

What else can I try to fix this? Any hardware part change might work? Any help appreciated

A:Problem with turning computer on

Can you describe this "little noisy sound"? That could mean almost anything.

Can you isolate the sound? Open the case and listen for where it is coming from. Sometimes a length of vinyl tubing or a paper towel tube to your ear will help.

Can you switch your power supply and his to test to see if it is the power supply?

6 more replies
Answer Match 52.08%

We have a Emachines T2825 desktop, which we've had since about late '03. All has been well, except for the past year when it's just been having issues with turning off in the middle of doing something--while keeping the blue light around the power button lit. From this state, it won't turn back on again by pressing the power button, but rather we have to switch off the power strip it's plugged into and wait a few seconds (turning the power light off too in the process), and then all starts back up.

Sometimes there's no issue, and other times it will just continue doing the same. All the fans and such check out fine, but the power cutting off with the light staying on remains odd...and have me stumped after months.

Infamous Emachines power supply issue, by chance, with this '03/04 model, or something else?

A:Emachines Turning Off Problem

Sure has all indications of a bad Power Supply. If you can get a hold of a spare one, it's the best way to confirm it.
Nice replacement power supplies for your machine:
FSP Group 350 W

Enermax 300 W

Sparkle 300 W

8 more replies
Answer Match 52.08%

I have an Asus laptop running Windows 7 as its OS.

Whenever I turn off my PC using the "Shut Down" option, my USB attachments (a Raygo mouse and keyboard) stop working when I turn it back on. At that point, no matter how many times I restart my computer, they won't work. The only temporary solution as of yet is to manually shut down the computer, but it'll come back as soon as I turn it off again. Help?

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Answer Match 52.08%

When I want to turn on my computer, After pressing the power button, the lights and fans start but not the computer itself. I need to turn off (by holding the power button pressed) and on several times until finaly the computer starts.
I wonder if anyone could kindly help me in this regard.

A:Problem when turning on my computer ???

One of the first things I would suspect for this issue is a failing Power Supply (PSU).
The initial power draw at start up is much higher than when the PC is running.
How old is your PSU, and what make and model?

Please fill in your System Specs.
Click User CP at the top of the SF page, then click Edit System Spec

To gather info, use System Info, Speccy, or SIW
System Info - See Your System Specs
Speccy - System Information - Free Download
SIW | System Information for Windows by Gabriel Topala

3 more replies
Answer Match 52.08%

Hello, i bought a computer from my friend that lives very far away and he said he have installed Windows XP Pro on it and these are the specs of the comp:
Athlon 64 3200+ S749
1GIG of Kingston Value Ram
Maxtor Diamond 9 200GB
LG 4028(or something close)
a floppy drive and a ATX case.
Everything looks all organized in my case but once i turn on my computer, there are lots of lines and on the top left it shows that i haf the 6800 Gt and after a while, it shows the mother board logo but with lots of lines on it and
after that, it loads up the windows XP pro and it also has lines on the logo and after like a few seconds the screen turns black n nothing else.
Maybe he have plugged something wrong? sorry 4 my bad eng.

A:Computer Turning On Problem!

14 more replies
Answer Match 52.08%

When turning off the pc, I have started getting a message that the "eabserver.exe is not responding...." I see that this is part QuickLaunch which I never use. I have to press the "end Now" button in order to complete the shut down process.

Any suggestions on how to end this error message. Attached is a Hijack log.

If you see anything else in this log that may be a problem, please let me know what to do.


Logfile of HijackThis v1.99.1
Scan saved at 3:47:38 PM, on 12/31/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\SHARED\HPQWMI... Read more

A:small problem when turning off PC

7 more replies
Answer Match 52.08%

Hello There,

I am working on a Compaq Presario 7470 and am having a problem with it booting up. After pressing the power button, I can tell that power is going through the system but nothing loads or boots up. The monitor receives no signal (light stays orange). The OS on this system is Win 98. I can't even get into the Bios.

Any suggestions.....

A:Problem Booting up after turning pc on

13 more replies
Answer Match 52.08%

My wife has a Shuttle SN25P computer that has problems if it ever get unplugged or if I turn off the APC unit that the PC is plugged into.

For example, we were cleaning her desk and unplugged her computer (turned off switch in back first). After we plugged it back in, the PC would start, but it wouldn't POST. I had to clear the CMOS to get it working. This has happened several times when the PC get unplugged. Sometimes just turning it off and on will get it going, but othertimes it requires the clearing of CMOS.

Otherwise the PC works fine and never crashes or has problems starting. This only happens if the PC get unplugged. Any thoughts.

A:Problem turning on PC after its been unplugged

16 more replies
Answer Match 52.08%

So, many know now that I run an internet radio station from a studio in my home... as with any internet radio stations now, computers are involved. I'm having problems w/ my main broadcast PC locking up, but at unusal intervals. Let me give you the basics I know on this PC's op System and more details on how/when it's locking up, and I'm open to some suggestions on what I can do to remedy the situation.

HP Pavilion Desktop bought in late 2000
Pentium III
well over 256mg of memory installed [memory is brand new]
Presently running Win-2000 Professional Edition.. was previously running Win98 se
10g hard drive, not even 20% full
SiS graphics monitor card [brand new]

Long before I began running my internet station, THIS machine was my only machine. Since late 2001, I've had problems w/ oit locking up for what appeared to be no specific reason. This began back when I was still on Win98se. In early 2002, it was suggested that I upgrade the machine to Win2000 Professional Edition, in hopes this might clear up the locking problems. I was noticing that most lock ups would happen either during a page change or major graphics change, or when my mouse was moving quickly across the screen. It was suggested that perhaps the internal graphics card that came with it was having memory problems, and to get a new graphics card, so in mid 2002, I got the SiS graphics card, thus keeping the graphics memory usage to the card and not off the main motherboard. for a good pe... Read more

A:is this a hardware problem? or windows problem?

16 more replies
Answer Match 52.08%

I am using a Samsung V30 notebook with a CDRW/DVD (the drives are Generic DVD-ROM SCSI CdRom Device and SAMSUNG CDRW/DVD SN-324F both of which are working properly according to the device manager). I am running Win XP Professional with SP 2 and PowerDVD 6.

Until today I could play all the CDs and DVDs I had. Today I tried playing a DVD from my school library where the lecturers recorded some of the lectures for re-viewing (I am saying to this to indicate it's not a commercial product). The CD itself seems to work on all the school computers (PC) and I also tested it on my flatmate's iMac and it worked fine. However my computer does not detect it - it's as if the DVD drive is empty despite the DVD physically being in there. It just spins for a while and then stops without being detected. But as soon as I try playing a commercial DVD it works fine. So I don't even know if it's the DVD (although it works everywhere else) or my DVD-ROM (although everything else works on it).

Please help!

A:Undetectable DVD - DVD problem or hardware problem?

My guess is there's a format conflict, your system does not like the burned dvd.

1 more replies
Answer Match 52.08%

I have built serveral computers without much difficulty. My last one is got me a little stumped. Here is my system.
Asus a8v deluxe motherboard
amd 64 3700 2.2GHZ 1mb L2 cache
NZXT-case with 4 fans
Logisys 650 watt power supply
windows xp pro sp2
sapphire 3650 agp 512mb
2-western digital 120gb hard drive in raid 0
Asus Dvd-rw drive
2 gigs of G-skill pc3200

My first two boots when I turn the computer on will boot just about to go to the welcome screen before it restarts. It does this usually twice. By the third time it seems to be warmed up enough not to do it. I am wondering since I went with a cheap power supply, if it might be the voltages. Any ideals? I have already reformatted and reinstalled windows. Got up this morning and started it up. It restarted twice.

A:Is it software problem or hardware problem?

although we don't recommend this brand it should have plenty of power for your system
check for a bios update
chkdsk /r on the drives
check if you have scope to increase the ram voltage,the m/board may default to low

1 more replies
Answer Match 52.08%

I have a friend whose son uses ProTools to produce music on his PC. He purchased this PC from a company lat year that has since gone out of business. A few weeks ago he told me the PC all of a sudden would not boot up so I immediately thought it must be a hardware problem. A week ago he had another friend who supposedly knows a lot about computers look at it, he claims it?s a Windows problem, not a hardware problem. This guy brought the PC to his place and says he got it to work for a couple of hours, but when my friend brought it back home after just a few minutes it shut down again.
I finally made it over to his house to take a look myself, what actually happens is the PC boots to the Windows XP splash screen for a few seconds and then shuts down and restarts continuously. I tried booting into Safe Mode but the same thing happens, it just continuously restarts. There were a couple of viruses (Trojans) on the PC before this problem started happening but I was told they ran an antivirus program and that the viruses were removed.
So my questions, what can be causing this mysterious behavior? Unfortunately he never backed up his files so reformatting is truly a last resort. Is there something anyone can think of to get the PC to boot into Windows?

A:Windows problem or Hardware problem?

Hello and welcome to Techspot.

Maybe doing a Windows repair will help.

Instructions can be found HERE

Regards Howard :wave: :wave:

3 more replies
Answer Match 52.08%

This isn't really a big thing, and it's kinda stupid, but it's kinda bugging me. Whenever I try to access, whichever browser I'm using will sit there for a few seconds, and then my cable modem will go kaput. All status lights go out, and it recconects, but I never can get to the site. Also, when, say, I'm at a forum, and someone links to a picture from FTJ, the browser will try to load the picture, but the same thing happens...modem disconnects.

Any ideas?

A:Not hardware problem..but odd internet problem.

Do you have any firewalls/programs that'll block access to certain sites?

It could be that the site has been added to the "do not allow" list, and as such would be blocked...

Though it doesn't exactly tell us why the modem restarts....

2 more replies
Answer Match 52.08%

I have an Acer Aspire ast180-ud400b desktop. I recently went on vacation and turned off my computer and unplugged everything to try and save some money on the energy bill while I was gone. I was only gone a little less than a week and when I came back and plugged everything in, the computer would not turn on. I think it may be the PSU but I am out of my element here and don't really know what it could be. Any help is greatly appreciated.

A:Acer not turning on

By "it doesn't turn on", do you mean that nothing at all is turning on? No fans, no hard drive, no CD Rom activity...etc?

Assuming that the outlet where your computer is plugged into is working, and the power strip/surge protector that is being used is working, and the cords and connections are all intact....

..your power supply would usually be the first thing to suspect when you are getting no power at all into your computer. You could take your computer to a shop to test your power supply, or you could swap a "known good" unit to see what happens. Those are the two usual steps taken to troubleshoot a bad PSU.

Hope that helps.

1 more replies
Answer Match 52.08%

Hi, I have a TimelineX 4820T with 3Gb RAM and I replaced the RAM with two 4Gb Kingston sticks of the same speed. BOIS happily reported 8192Gb and I booted to Windows, which promptly crashed. I then tried memtest86 from a USB stick. It corectly reported the two 4Gb sticks but this crashed too, so I started looking at chunks of memory.  Then I realised, the upper testing boundary was about 9Gb!  When I set the range from 0-8192Gb the tests passed perfectly. When I tried with one stick, the same happened but it thought it had about 5Gb. Why would the machine believe it has more memory than installed?  Is this a fault in the memory or the laptop?  I have the latest BIOS 1.25 but I don't see any useful options there and unfortunately cannot find another laptop to test with. Any insight would be appreciated, thanks.

More replies
Answer Match 52.08%

Hi, I have a TimelineX 4820T with 3Gb RAM and I replaced the RAM with two 4Gb Kingston sticks of the same speed. BOIS happily reported 8192Gb and I booted to Windows, which promptly crashed. I then tried memtest86 from a USB stick. It corectly reported the two 4Gb sticks but this crashed too, so I started looking at chunks of memory.  Then I realised, the upper testing boundary was about 9Gb!  When I set the range from 0-8192Gb the tests passed perfectly. When I tried with one stick, the same happened but it thought it had about 5Gb. Why would the machine believe it has more memory than installed?  Is this a fault in the memory or the laptop?  I have the latest BIOS 1.25 but I don't see any useful options there and unfortunately cannot find another laptop to test with. Any insight would be appreciated, thanks.

A:My TimelineX 4820T thinks it has more memory than ...

Hello, Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.The memory modules part number?What OS do you use exactly? Windows 7 64-bit?

4 more replies