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Solved: Dell Studio 1735 Laptop screen replaced, only 1/4 of screen working

Q: Solved: Dell Studio 1735 Laptop screen replaced, only 1/4 of screen working

I just replaced the screen on this laptop. Only about 1/4 of the screen on the left side is working and is working right. The system is running Vista and it boots up right. Wonder if the inverter needs replaced. Other 3/4 is a dark gray with no cursor showing. Need to fix for Mom. Please help. Thanks.

A: Solved: Dell Studio 1735 Laptop screen replaced, only 1/4 of screen working

Check cable which connect display to mobo firstly. If not cable, rest you already said.

3 more replies
Answer Match 80.7%

My problem is just as described keyboard stopped working on one side ... and on my wifes side it works ... do not know what to do, i restored, im doing a virus scann now on it .. no results yet ... right now have to usee on screen key board to type on that side ... please help me ..


<<My problem is just as described keyboard stopped working on one side ... and on my wifes side it works ...>>

Are you saying that...each of you is a user/has a profile on the same system...and you cannot use the keyboard properly but your wife can?

I have no idea what you are referring to as a "side".


8 more replies
Answer Match 102.06%

My not quite 2 year old dell studio 1737 laptop (win 7) quite working properly on me over the weekend. I now have a display that is completely white. It does not change when moving the screen up or down, but does go black momentarily when booting.

I can currently access the computer via logmein (remote viewing software) and it is functioning properly. When it first occurred, I attached it to an external monitor and was able to view it on that. A later attempt at attaching it to an external monitor failed, although I suspect that is due to my randomly turning it on an off while looking at it, causing it to not shut down boot properly. I plan on confirming that it works with an external monitor, or not, later today.

Assuming that it works with the external monitor, that means it is either the screen or the inverter correct?

Since I used it at night, set it down still running and it was white in the morning, I am assuming that it is the inverter. (is this a correct assumption to make, I'm really not familiar with laptop repair/troubleshooting like i am with a desktop?). I found a great youtube video here that show me how to replace the inverter.

With inverters, are they computer/monitor specific? Meaning, i'm looking to spend as little as possible, so I need to know what I need to look for.

I think that is the whole story, if I made poor/incorrect assumptions/guesses/troubleshooting or if anyone has some tips for me I would appreciate the input.

A:Solved: Dell studio 1737 laptop - white screen

16 more replies
Answer Match 99.54%

Hello SF!

Yesterday, i installed Windows 7 Home Premium on my sister's Dell Studio 1735, but there aren't W7 drivers for this model (Only Vista 32/64) and there are 2 devices i cant install cause WU can't find their drivers (Unknown Devices), i DO have the Recovery and OEM Partitions, to revert it to Win Vista, thing is i don't want to.. Win Vista STINKS!

So, there's any chance for me to actually install those 2 drivers? or should i revert it to Win Vista??

Thanks in advanced!

A:Dell Studio 1735

What devices are they? Look on the manufacturer's site for drivers. If you can't find any for 7, download the Vista ones. If they won't install, run them in compatibility mode for Vista.

9 more replies
Answer Match 98.7%

So I was given a Dell Studio 1735. I decided just because I want too, that I wanna try and change the  i'm processor, and the motherboard. Particularly the motherboard with the ATI Mobility Radeon HD 3650. I'd like to assume that the processor can be upgraded as I could do that with a Inspiron E1505, but maybe i'm wrong. I was sure on the motherboard but I had a friend say that the motherboard would probably have different screw locations. So I figured I'd ask the community if this is possible. Thank you.


A:Upgrade my Dell Studio 1735

The only board that'll fit is a 1737 board - nothing else will fit.  It uses the same Core 2 CPU your system does, so there's not much of an upgrade there - yes,  you can fit 1066 MHz bus CPUs to the 1737 vs. the 1735, but the Core 2 is not exactly cutting edge.   Neither is the video chip much of an upgrade.
You're better off leaving the system as is and putting whatever you'd spend on such a modest upgrade toward a newer system - this one's a dead end technology-wise.

9 more replies
Answer Match 98.7%

I have a Dell Studio 17 on it's way to my waiting grasp, promising to come with that pox of an OS that is vista.
I would like to downgrade it to XP, but cannot find any information on how that might be done. Has anyone done or tried this and come back with any advice?
and more importantly, are the proper drivers available? I haven't had any luck finding them myself

the compy is as follows

Dell Studio 1735
Intel Core 2 Duo T8100, 2.1GHz, 800Mhz, 3M L2 Cache
4GB, DDR2, 2 Dimm
320G 5400RPM SATA Hard Drive
Microsoft Windows Vista, Home Premium
8X Slot Load CD / DVD Burner
Wireless 1510 802.11n Half Mini Card
Express Card Sound Blaster X-Fi Laptop Sound Card
Dell Wireless 370 Bluetooth Module 2.0

A:Dell Studio 1735 XP Downgrade

Hi, even though im presently using xp, maybe you might consider trying vista for a while, it's really not that bad when you get the hang of it.


2 more replies
Answer Match 97.44%

I have just received Dell Studio 1735 laptop, with glossy LCD 1440x900, opened the box and powered it.

The problem it it has thin vertical black lines/stripes (hundreds of them) on the complete screen.

They show up in Windows, in Bios, everywhere (e.g. in Bios running diagnostics, they show up against the gray progress bars)... in Windows they show up against any light color (white, yellow, gray, etc.).
It's hard to explain what it is so I have attached camera shots. They are not super-top resolution shots but you can get an idea of what I am looking at. It's quite annoying to see the screen like that... the lines/stripes are all over, at regular intervals... like every one or two pixels apart. Is this normal? I haven't seen anything like that on any LCD monitor or panel....

Is it bad LCD screen? Or some other (simpler) issue?

P.S. I have connected a regular LCD monitor (matte) to the laptop and the picture on that external monitor is OK, no lines/stripes.

Also, the diagnostics (w/ F12 at boot) has been run with no problems encountered.

Here are some shots:

A:Dell Studio 1735 Out-of-the-box LCD issue (100's of lines)

LCD panel driver fault, send it back under warranty

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Answer Match 97.44%

Where can I find camera software for a Dell Studio 1735 running Windows 7 32bit?

A:Dell Studio 1735 Camera Software

Dell Webcam Central is the software.

4 more replies
Answer Match 97.44%

Hey everyone,

The display on my old Dell Studio 1735 died and I just got a refurbished one from Dell, same model. I'm wanting to add the HDD from the old computer to the new Dell in its second HDD bay. I have it removed but am not seeing anywhere to attach the connection. Is there a different caddy for the second drive bay? I thought I could just take the old computer's HDD and swap it into the new one's second bay since it has the caddy and connection already. I'm not seeing a connection anywhere hear the second bay,

Any help would be greatly appreciated!

A:Question adding second HDD to Dell Studio 1735

Looks like you need a new caddy. As it says, this is only for the second bay so it must be different to the other one.

1 more replies
Answer Match 95.34%

Its kinda hard to descrie, but they're like horizontal wavy lines. Its like that even in the bios screen, and the pattern of distortion is consitent when Windows loads. So that tells me its not software related. Its on a Dell Latitiude C540/C640 laptop. The old one broke when my coworker dropped the laptop. I replaced the laptop with a similar one and retained the inverter card from the previous LCD. but now I have those wavy lines. Any ideas why?

A:Replaced LCD on my Dell laptop and screen is fuzzy/wavy now

red913 said:

I replaced the laptop with a similar oneClick to expand...

Are you sure the "similar one" is compatible with yours.

2 more replies
Answer Match 93.66%

I bought a new Dell Studio laptop a few months ago and when I went to turn it on last night the screen was black. When I go to hit the letter keys and the spacebar on the keyboard, I hear a sound (error sound?). It was working perfectly fine before. This is my first laptop and where I use it there is WIFI. Not sure if there's something that I pressed on the laptop or hit a switch somewhere. What should I do? It can't be pooched already. =(

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Answer Match 93.66%

Hi all. I own a Dell Studio 7 laptop. I've been having some issues with the computer lately, that I've actually had with a previous Acer laptop. Both problems initially involved moving the computer. With the Acer, the computer just shut down when I would pick it up to move it.

My problem now started with the screen going black when I moved the computer. The light indicating that the computer is on is still lit, and it seems that the computer itself is actually running, and the lcd is on, but the screen is dark and doesn't respond to the mouse or keyboard movement.

I have to do a hard shut down and reboot. At times the computer will run fine for a fairly long period of time before this occurs again. Other times I can't even get through the splash screen before the screen goes black. And on other occasions the computer will boot up and seem to be running fine, and the screen will freeze completely but not go black.

Any help would be greatly appreciated. Thanks


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Answer Match 93.66%

Let me first start off by saying I have limited knowledge on PCs.

I was browsing the internet when out of nowhere it started acting up. McAfee popped up in the bottom of the screen and my laptop began lagging pretty bad. Well it got stuck at that point with absolutely no response to any commands so I powered it off. When attempting to power back on, it loaded about 2/3 of the way on the welcome screen, and then froze at that point. It repeatedly does this. Upon hitting ESC, it says that my system BIOS are shadowed and my video BIOS are shadowed. Can anyone help? Thanks in advance.

A:Dell Studio 15 laptop stuck at welcome screen

Can you get into the Windows Safe Mode, by pressing F8 repeatedly when the computer is starting up?

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Answer Match 91.56%

I dropped my laptop and now the LCD screen exhibits some distortion. I can still make out images (see a complete screen). There are just some rippling flowy lines across the screen and colors that should be white are showing up magenta. This happened twice before after I dropped it and both times my computer seemed to heal itself. The second time it went back to normal was after I squeezed the plastic covering over the left hinge that it slightly cracked where the plastic parts meet on the covering's edge.

Also the colors move/wave when I plug in the power cord.

A:Dell Studio 1558 laptop screen distortion after drop

13 more replies
Answer Match 88.2%

My dell studio 1555 has recently out of no where just got the blue screen and alot of trojans that when i scan for them i cannot delete them because it says i do not have privileges to do it (which i do) i have tried using regcure which says its deleted them and my computer is running fine but it obviously isnt because i can still only login in safe mode.

I tried to reinstall windows from the windows reinstall disk but whenever i do it it doesnt finish the install and leaves a separate OS on my system called windows install that is the automatic choice for when i turn on my PC so i have to quickly select my second OS of windows 7 when i start my PC because otherwise it goes to a login screen that i cant login to that looks like it is in safe mode.

Is this easily fixable or will i have to get it taken to a professional or worse get a new laptop?

A:[SOLVED] NEED HELP! BLue Screen DELL Studio 1555

I just ran the diagnostics test and it comes up with:

Error: 0123
Message Error: 2000 - 0123
Message Memory: integrity test failed

I now can also not use google as every link redirects me to a virus scan that is obviously giving me viruses...

4 more replies
Answer Match 86.1%

So my laptop was working perfectly last night, then all of a sudden I wake up and it turns on but nothing shows on the screen. It beeps about 4 times every 30 seconds and does so until I turn it off. Ive tried connecting it to an external monitor but it doesn't work. Anyone know whats wrong?

A:[SOLVED] Dell Studio 1555 turns on, nothing shows on screen but beeps

Sounds like a memory issue.

Have you done any memory upgrades lately

I'd pop the memory cover off, remove and reinsert the modules and try again.
Make sure you remove the AC and battery before removing the cover

7 more replies
Answer Match 86.1%

Hi guys,

I hope this is the right place and I'm alright to post this. I couldn't find another thread relating to the exact same problem, as they have hijackthis logs etc. whereas I cannot get onto my laptop to do anything at all.

I am running a Dell Studio 1555 with Windows 7. When I turn it on I can hear it boot, but everytime the screen just stays black. I cannot start it in safemode or do anything. It is just black.

I would greatly appreciate some advice as to what I can do, the only possible thing I can think is that the other day I used CC Cleaner and it did some things to the registry. Otherwise I have not downloaded anything or done anything that should suddenly make it stop working.


A:Solved: Black Screen on Boot, Dell Studio 1555 Win7

16 more replies
Answer Match 85.68%

I cracked my Stream 11's screen (well, my 3 year old threw a Lego at it!) but the blacklight worked fine and I used an external monitor until the replacement LCD screen arrived. I replaced the screen and switched the laptop!  External monitor still yields a display, so it's not the GPU.  Then when plugging in the OLD screen (cracked but had still lit up), that now fails to turn on!  I was very careful in replacing the screen, yes the connector is snapped properly in place and there is no damage from the install. What's going on?  Not much having shelled out £40 for a replacement LED for now no screens to work at all!

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Answer Match 85.68%

I took my computer in to a computer repair place that ended up not being so good. I had thought the backlight on the screen was going out. They diagnosed it as the inverter.

I got the computer back from them, ordered and replaced the inverter myself. That didn't solve the problem. My screen was still shutting down frequently even though the computer was still up and running.

So I took it apart and checked the connection. It was good.

I ordered a new screen and installed it. Very easy by the way. (and I have NEVER done computer repair)

I was very careful and did not touch the back other than connecting the computer to it.

Well my computer won't work now. I get a "start and repair or start normally screen". I do the repair. Then every time, I then get a blue error screen that says "System License Violation". I then have to shut it down with the power button.

Why did this happen? Is it a problem with the screen? My other screen is not an option for connecting it to test. I have time to send the screen back? Should I?

Am I destined to have to restore to factory default now?

Help me please! How do I fix this? (FWIW, the screen seems good other than now my computer won't run. The color looks good etc.)

Thank you!!

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Answer Match 81.9%

my issue is so like other posts but a smidge different. my dell 1735 has two hdd bays. i stripped my original hdd and loaded it with ubuntu. i placed it in my secondary bay and hooked it up. i recieved another hdd from dell, preloaded with vista and put it into the primary "original" bay. How do i boot up my secondary hdd? i think i may be missing the forest through the trees. thank you. sincerly, tommybee.

A:Trouble booting up second OS/hard drive on Dell 1735 laptop

you need to set up your system to dual boot.

just google "dual booting vista and ubuntu" and you'll find lots of guides on how to get you set up.

4 more replies
Answer Match 80.64%

Laptop: Vostro 1520 Dell.

On bootup screen remains black but Hard drive make snoises and clear normal sounds are heard. I presume all else is working but the laptop screen does nothing.

I tried hooking up to an external monitor but it acknowledged an input and said "Monitor going to sleep" then remained blank.

I have also taken the panels off and cleaned the inside as well as removing the battery and using just a plug. No luck.
Any help would be neato!

A:Dell Laptop Screen Black (blank) but working otherwise.

12 more replies
Answer Match 79.8%

My brother has a Dell Inspiron 5150 , WinXP, which is not working, it either freezes up or goes to a black, dos screen with a blinking cursor that does not respond. I have a feeling it is a hardware problem, but this is beyond my level.

Here is his email describing the problem:
"It's an dell inspiron 5150. if it boots, the cursor will suddenly freeze and not unfreeze. it also just goes black with the blinking matrix/war games dos cursor. the events are not related.

after cold shut down and restart, it may boot up or i may get the blinking cursor.

in a word, my junk don't work"

Any thoughts

A:Dell Laptop not working, blinking cursor on blank screen

Does anyone have a clue about where we should start? Or do you think the laptop is toast?

6 more replies
Answer Match 79.38%

I purchased a new pc for the express purpose to play SC2 and Civilization 5. I got the a Dell Studio with windows 7, intel core i7, 8gig ram, and the evga geforce gt 240. When playing both games the screen will randomly (some times i can get through 30mins, some times only 5mines) go black and freeze. Nothing works but a cold reboot. At first a minimizing would work, but now not even that. I've made sure my drivers were\are up to date but that's not helped. Any ideas?

A:Black screen on Dell Studio

Are all of your windows updates installed?

17 more replies
Answer Match 79.38%

Wks Old NEW Dell Studio 15...BLUE SCREEN! Help with HJT LOG!
I would be randomly doing something on my computer, whether it would be playing a game or typing something up on wordpad when BOOM! Blue screen of death! It follows with this error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 00000004
BCP2: 00000002
BCP3: 00000001
BCP4: 81CF1886
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

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Answer Match 79.38%

I would be randomly doing something on my computer, whether it would be playing a game or typing something up on wordpad when BOOM! Blue screen of death! It follows with this error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 1033

Additional information about the problem:
BCCode: c5
BCP1: 00000004
BCP2: 00000002
BCP3: 00000001
BCP4: 81CF1886
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Heres my HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:13:05 AM, on 2/9/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\WLTRYSVC... Read more

A:Wks Old NEW Dell Studio 15...BLUE SCREEN! Help with HJT LOG!

16 more replies
Answer Match 78.96%

Hey, im having some issues. I have a DELL inspiron 5100 laptop and i just recently removed a virus that almost destroyed my hard drive, I got it to work fine but after a few days of use it started to freeze up on the DELL loading screen on the start up, i accidently pressed the F12 key and it took me to a screen with different ways to start up XP, like through the Hard drive or a disk.
i selected to run offthe hard drive and it froze up any help?


A:[SOLVED] Dell inspiron 1500 laptop freezes after DELL loading screen

hi, after you hit F12 did you see the diagnostics program at all? Ordinarily I would say It may be worthwhile running a scan on the hard drive if you can. But, I see you removed a virus, can you tell me if it was with the help of the antimalware section on this forum? or did you just remove it yourself? I need to know if you are absolutely sure you removed all traces of the virus - if you had the help of a forum they would have given you the "all clear". Have you tried starting in safe mode at all?

19 more replies
Answer Match 78.54%

Hi... I wanted to know about the price of the screen of Dell studio 1555 and also the warranty info?
Right now I have a Glossy screen. i want to know if matte finish screen is also available ?

A:Screen Replacement Dell Studio 1555

Somewhere between $70 (low resolution) and $150 (FHD).  Both matte and glossy screens were offered;  most vendors will offer a 90-day warranty on everything except breakage. is one reliable source of Dell original parts.

3 more replies
Answer Match 78.54%


I have had this laptop for about four years and the last time I tried to switch it on I could hear it booting up but the screen remained black.

I have tried connecting it to an external monitor and the image is scratchy with lines going down the screen. I can however run it in safe mode using the external monitor and the picture is fine.

Is this likely to be a graphics card issue? Any idea if it's possible to replace it and what the cost would be? Trying to figure out if I'd be better off purchasing a new laptop.


A:Dell Studio 1537 Black Screen

It could be either the graphics or video card or a problem with the screen itself.First take it somewhere and find out for sure and go from there before you buy another laptop.It might be an easily fixable problem that might not be to expensive to fix.

3 more replies
Answer Match 78.54%

I have a 4 year-old Dell Studio 1537 laptop that I have babied and taken good care of. As soon as warranty ran out, I split it open, cleaned it out and tightened hinges etc. All of the internals are still running fine (HDD, motherboard, Wifi, webcam, etc.), however, in the last few months, the LCD has taken on an unfortunate attribute.

It has magenta/reddish lines going horizontally across the screen that can be manipulated by tapping on the sides of the display. Because of this observation, I'm quite sure it's not a software issue. I just took it all apart today and thought it might be the ribbon cable on the back of the LCD that has to be touching the conductive metal at the bottom of the back of the display. I tried to secure with some creative taping as its adhesiveness has worn away. I checked the ribbon cable's connections and found those all secure.

Again, everything is displaying fine on the display, it just has the magenta lines covering the screen. From the looks of it, it is not an inverter issue.

Here is a video of the brute:

Any ideas?

A:Dell Studio 1537 LCD Screen Dying

I cant imagine any software causing that.It could be that the screen itself has had it or a bad video or graphics card.The best thing would be to take it somewhere and find out exactly what the problem is and go from there.

1 more replies
Answer Match 78.54%

My laptop screen just suddenly stopped displaying anything, there's no dell logo on startup, I got a 5-3-2-1 beep sequence ( although, the 5 was a sort of melody that went on 3 times before the ordinary 3-2-1 beeping ) I've been browsing forum after forum and none of the solutions are helping. When I switch the power on I can hear the fan turning on like normally but screen stays blank. Please may you help me
Kind regards

A:Dell studio 1558 screen black

Unplug the system, remove the battery and hold the power button for 30 sec.  Remove and reinstall the memory modules.  
Try again - if you still get the same multiple beep errors, the mainboard is toast - given the age of the system, start shopping for a replacement system.

1 more replies
Answer Match 78.54%

i have dell studio 1558 its about 4 month.About few week ago the lower part of screen start showing some red lines now the red line become a thick black line.guys please tell me how to correct this problem??

A:Dell Studio 1558 screen problem

Have you tried plugging your laptop to an external monitor to see if it does the same thing if it does it could
Mean you have trouble with your graphics chip so please check this out first then we can go from here.

6 more replies
Answer Match 78.54%

Hello. I have a Dell Studio 1537 which doesn’t display any video output; the screen is completely black.
I ran the D + Power test and the screen displayed different colors and then the laptop tried to boot as always, but nothing changed. I also ran the F12 diagnostics and got the error:
Error Code 2000-0321 LCD EDID - Unable to access EDID EEPROM.
I thought that it could be that the LCD cable to the motherboard was cut because the screen hinge is broken and somehow it’s been touching the cable for a long time. It seems that the cable is slightly damaged but not enough. But what worries me the most is that I connected the laptop to an external screen through a VGA cable and I had screen issues in the external monitor, some stripes and soon I got a blue screen. However, if I enter Windows Safe Mode I don’t have any problem.
I reseated the LCD cable and nothing changed. Should I buy a new cable or as it seems I have a GPU problem? If that’s the case, does it have any solution?
Thank you!

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Answer Match 78.54%

Hi everyone, recently been having an issue with my Dell Studio 1537, when I push the lid back the screen goes very dark, if I shine a light on it a can just about see what's on the screen, if I move the screen towards me again it flickers back on. I thought it might be an issue with the backlight inverter or a loose connection of some sort but its been tricky pinning down exactly what it is but it does seem to be sensitive to movement, can a failing backlight inverter work intermittently like this?

A:Dell Studio - Screen goes dark when moving the lid

I had the same problem with a laptop a couple of years ago. I actually pin pointed the problem down to a wire. A wire that feeds into the screen was getting pinched slightly and it was causing the backlight not to work. If you are inclined to try, I would carefully take it apart and check for any pinched or crimped wire(s).

4 more replies
Answer Match 78.54%

My Dell studio one developed a glitch recently. A single cell from a pop-down menu freezes on the screen until i manually shut down the dwm.exe process using task manager. The source of the pop-down cell could be any program and anywhere on the screen. I have tried to reinstall the operating system as an upgrade but i get a message that the system on the computer is newer and as a result the attempted upgrade is cancelled.
Any suggestions as to how I mighr repair this problem?

A:Pop-down cell freezing on Dell Studio One screen.

I found this solution on the web and it worked!
Go to Start menu
Right-click on Computer
Choose “Properties”
click “Advanced system settings”
In the Performance section, click the “Settings” button
In the “Visual Effects” tab de-select the option for "Fade out menu items after clicking.

1 more replies
Answer Match 77.7%

A couple days ago, I dropped my computer and the screen shattered. Afterwords, the screen was white except for the black stipe from it being broken. I replaced the screen and made sure all connections were hooked up correctly. Now, I cannot get the computer to turn on. When plugged in, the orange light is steady. The white light on the power button does not respond. The little light on the side also does not respond when the power button is pressed. I have tried taking the battery out and taking out the power cord and holding the power button for 1 minute and then plugging just the cord in and there is still no response. I have also tried turning it on with just battery power and woth just cord power.

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Answer Match 77.7%

I just replaced my laptop's screen and now it won't turn on. The light by the caherger port still turns on, but nothing else happens. There are no noises, no flashing lights, nothing. It's acting like incompatible hardware, but I bought it straight from HP's replacement parts store. What could it be? I really don't know anymore.

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Answer Match 77.7%

Dell team,
Recently my laptop fell down and thereafter white screen appears on the display. I checked with external monitor and found the system boots normally. I also tried LCD display test by holding "D" and powering up the laptop. It did show various colors on the display and that suggests LCD is fine. I opened the laptop and tried to reset the LCD cable. But the issue exists still. Is the issue with video cable? If so, where can I get the replacement part?
Thank you,

A:white screen issue with dell studio 1555

Thanks for writing to us. 
That looks to be an issues with the LCD cable. Keeping in mind the LCD test and the external monitor it works fine. 
Does it makes any difference if you swing the screen back and forth while on white screen? 
You can call up our part sales team for the part on 1-866-440-3355.
Provide us your system tag#, email address and name via private message. 

1 more replies
Answer Match 77.7%

New Dell Studio 1557 received new from dell on 10-december-2009.
Processor Intel i7 720qm
4 Giga Ram DDR3
HDisk 500 Giga 7200 rpm
Screen Full HD (option upgrading from Dell in factory Dell during order),
Windows 7 64 Bit Home Premium
Video graphic installed is Ati Mobility Radeon HD 4570 512Mb memory.

I added the following SW.
(All new, all regular, all registered, all bought).

1) Microsoft Office Home edition 2007 (word, excell...)
2) Sony Vegas Pro 9.0 64bit (for video rendering and mounting)
3) AutoPanoPro 2 64 bit (photo software for panorama)
4) Nikon Capture NX2 (with patchlevel for Win 64 bit, but sw is 32 bit)
5) Corel Photoshop Pro X2
6) Adobe Photoshop Elements 6.0
7) I removed Mc Afee Antivirus (try and buy version) and after have removed I installed G-Data Total Care 2010 64 bit (antivirus, antirootkit, antispiware,firewal,antiphising...)

I upgraded the Bios (as was suggested into the Dell package before use) to A03 (last version downloaded from Dell Site).

I upgraded system using Windows Upgrade.
Random I got dump with error:
STOP 0x0000007F (0x0000000000000008,0x0000000080050031,0x00000000000006F8,0xFFFFF8000246FE80)

The last characters could change, the first 3 are the same every time.

I have also c:windows\minidump\nnnn.dmp files.

I attached the last minidump.

Thanks for your Help.

(Of Course, tomorrow, I'll open a problem to Dell Support beca... Read more

A:Dell Studio 1570 Crash Dump Blu Screen

No significant info in the dump file (it blames the Windows kernel).
Please run Driver Verifier according to these instructions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do th... Read more

9 more replies
Answer Match 76.86%


I have a Toshiba Tecra M5 laptop without a functioning screen. The original screen died over the course of a couple of days. I believe it was the backlight. The screen would go very dark, but I could still see images on the screen very faintly. I would press the toggle switch that syncs with an external monitor a couple of times, and eventually the screen would come on again. This went on for a couple of days until finally I could see the screen trying to come on, partially lighting one corner, but unable to turn on.

I connected my laptop to an external monitor and was able to get by with that while I waited for my replacement to come. I ordered a "screen caddy" from eBay, the same model as my laptop sold as-is for parts. Among the working parts on it were the screen and the fingerpad mouse, which I also needed. The "screen caddy" is unable to boot, but it starts the process enough so that you can see the screen does work properly.

The trouble is that when I put the screen into my own computer, I don't get any image at all. The symptoms are different from my original problem. I'm not able to see images on the screen, even faintly. I can see that the backlight does come on. I've checked the connections and cannot find a problem.

I'm out of ideas for what to try. Any suggestions would be most appreciated.

Thank you.

A:Laptop Screen Replaced, Still Doesn't Work

The backlight is usually all or nothing. Did you change the Inverter as well as the screen ?

Please explain what a 'screen caddy' is and exactly which parts you have exchanged.

2 more replies
Answer Match 76.86%

I sat down to my laptop pushed the power button and the keyboard lit up and it began to make loading sounds but then it went quiet and nothing ever came on the screen, just blackness. I tried holding in the power button to do a hard reset but the moment I touched the power button everything shut off, this is not usual behavior. There is a disc in the DVD drive but pushing the eject button does nothing, that's when I realized the keyboard was not responding. I've done the remove the battery, remove AC plug, hold power 30 seconds, replace AC and try turning on, didn't work. I've tried removing and then replacing hard drive, didn't work. Can't use Fn hold down then push power because keyboard is not responding. I'm at a loss and mega freaking out. Please help if you can.

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Answer Match 76.86%

Subject: Dell Studio Laptop 15" bought in July 2010. i3 -350M. Nothing altered except RAM (bought new and tested) and replaced stock HD with SSD 10 months ago. Never had any trouble except around 4 years ago, it would overheat and shut down. I air-sprayed the fan underneath, removed a LOT of dust and made sure such a buildup would not happen again. Other than that it always worked like a charm.
After the update to Windows 10, I experienced occasional freezes that required a restart. They didn't seem to be related to laptop activity. Sometimes I would find the laptop frozen after a couple hours of idling, other times it would freeze in the middle of something. They were random and far between so I accepted it as something that it did.
The real trouble started around June 20th. I was watching a movie with MPC-HC. The video froze with spurious pixels and the machine became frozen again. I didn't think much of it given its recent history and rebooted. I noticed that both the BIOS screen and the Windows loading page had spurious pixels too. Again, although this had never happened to the best of my memory, I didn't think much of it as for the rest, the laptop looked like it was loading Windows correctly. And eventually, as it arrived to the Windows Login page, it was clean and sharp, and after the login I could use the laptop with no problem.
The following day, as I turned on the laptop, the spurious pixels were still there - again up until the login screen, after ... Read more

A:2010 Dell Studio 1558 - Black screen, no output at all

Thank you for writing to Dell Community Forum.
Please try the step mentioned in the below link:
When you boot into BIOS <F2> are you getting any display?
Please private message us the service tag of the system along with your email id
To private message: please click my DELL-username and send me a Private Message
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

1 more replies
Answer Match 76.86%

Juts dropped laptop this morning and now eror messages are showing ,is it ready for the bin now ?? please check my 4 images , thanks
Errors May 2014 Photos by kiltylyn | Photobucket

A:Dell Studio 1749 windows 7 Error message on screen


8 more replies
Answer Match 76.02%

Hi, does anyone know what the problem is? I took out the screen of my old laptop, and put a replacement screen in. The screen its self (Samsung) is exactly the same model as the old one, except the inverter board looks a bit different. The laptop turns on fine with no screen plugged in, but when when I plug the new screen in, the only thing that turns on is the power supply light. I tried removing the new screen and it turned on fine. It's only when the screen is plugged in when it doesn't turn on. Is it because it's the wrong inverter board? I still have the old one. Should I just switch the boards? Thanks for all the help.

A:Replaced Laptop Screen but Wont Turn On When Installed

**Update: I tried replacing the inverter board, but the connecter with 6 pins wont fit...

3 more replies
Answer Match 76.02%

My fiance bought one of those eMachine e442 v133 laptops at Best Buy before Black Friday but when she opened it up to use it the other day it looked like this...

I'm no expert, but I'm going to assume that the LCD screen has cracked on the inside, leading to that "bleeding" effect. It has been getting worse every day. I contacted eMachines, and something like this isn't even covered in their manufacturers warranty.

The above pictures are from the night after she first noticed this, so now days later the problem is even worse than what you see in the images.

I have two questions:

1) Just how easy would it be to replace the screen? I have never done it before, but I assume it's as easy as a few screws, unplug the broken one and plug in the new one. Or am I just a fool for thinking it would be that simple?

2) Where in the world would I even buy just the screen? I have looked online and a few sites that I have never heard of seems to have options, but I don't want to get scammed.

I just thought I'd ask you guys about what I should do about this now. Thanks.

A:LCD screen for eMachines e442 v133 laptop needs replaced: please help.

8 more replies
Answer Match 76.02%

I bought a replacement LCD for my neice's Compaq Presario CQ50-139WM. I installed it carefully. (I even reinstalled it two more times!) Now, the Windows desktop only uses most of the display, with a 3" bar on the right side and a 1/2" bar on the bottom.

It appears that the desktop is nearly square. I have a Mobile Intel® 4 Series Express Chipset Family. The only two resolution options are 1024x768 and 800x600. Both options fill up the same space. It's like it gave me a smaller monitor than what I actually have.

Further, the bottom black bar stretches out the mouse curser and start button. THe start button bottom streaks over the 1/2" black bar, and when I get the cursor at the bottom of the desktop, it streaks over the 1/2" black bar also.

These black bars are occurring BEFORE Windows boots up. The black screen on startup has a Compaq logo, and it's clear that everything is shifted to the left.

I've made sure that I've updated everything that is possible, but I suspect it's not a software issue. Any ideas?

A:Replaced LCD on laptop, now I have black bars and square screen!

Have you updated the BIOS? You may need a new screen. You can RMA it and they will take it back. It may be a common thing and will get an answer faster if you call HP. Hope this helps.

1 more replies
Answer Match 76.02%

Hey my dad bought me a Dell Studio XPS 8100 with windows 7 and when ever I login the screen gets all glitchy and stuff jumps around and idk how to fix it....Does anyone else have this problem? And if so can anyone fix it? Also, I don't know if this has anything to do with this or not but when i first started the computer it had two .exe files crash while installing windows. The .exes were called sprtstart64.exe and i cant remeber the last one completely but it also ended with start64.exe and I've already tried updateing the video driver, changing to a different monitor, and using the system recovery disk and nothing has worked so far so if anyone can fix this please help.

A:Glitchy screen on Windows 7 Dell studio XPS 8100 (desktop computer)

Did you update the drivers using those from Dell, or another site?

Which Windows 7? 32 or 64 bit?
RIGHT click "computer".
left click "properties".

Is the computer new or pre owned / used / refurbished?

Did the problem begin right out of the box?

Have you contacted Dell? This system might be under warranty.

What happens if you boot directly to safe mode?

Is this your system?


1 more replies
Answer Match 75.18%

Hey everyone I have a Dell laptop running windows 7 pro. All has been fine till this morning. The screen went black. I do get the dell start up screen and then it goes black. I also notice if I close the lap top and reopen it I well get the user (locked screen). I have also noticed if I stick a zip drive it will make that little beeping noise as it recognizes the zip drive so I know windows is running. Also it works fine in safe mode (I am using it now in safe mode). I have tried taking out the battery and holding power for 30 seconds. I tried a system restore and ran a boot up test and all the tests passed.

I am now lost as I did everything I know to try (which is not much my computer skills would have to improve to suck)

Please help

A:[SOLVED] dell laptop with a black screen

never mind I seen someone else just had a similar issue and tried system restore a couple times, so I tried restoring to an older restore point and presto laptop is back. Good thing I have a 40+ page term paper on here thats due tomorrow time to break out that trusty zip drive. I am sure I will be back soon with more questions as I have 2 desktops that dont want to work.

14 more replies
Answer Match 75.18%

Turn computer on, it only gets to the black screen w dell on it and lower right corner shows f2 set up and f12 boot options but those don't work,will not start up n safe mode

A:Vista Dell Studio black screen froze can't start in safe mode

Were there any symptoms/problems prior to this?
Remove the battery. Hold the power button down for 30 seconds. Try to boot with and without the battery.
If F2 and F12 don't work you have a serious problem,
Have you tried booting from a CD/DVD?

1 more replies
Answer Match 75.18%

I have an M60 laptop that recently started failing the boot process after the Windows XP splash screen, just before the login screen. It does the same thing with an external monitor attached. If I start it in Safe Mode it will boot. When I restart out of Safe Mode it boots without a problem. The next time I try to boot in regular mode the same thing happens.

I have tried removing memory and switching DIMMS around; I have tried replacing the current hard drive with the original hard drive which was working when I replaced it and it has the same symptoms. I did this as any easy way to eliminate viruses, trojans or corrupt drivers. It appears to be a hardware problem, but I am stuck. Anybody have any suggestions? Thanks

A:Dell M60 laptop gray screen after Win XP splash screen?

Try replacing the CMOS battery

2 more replies
Answer Match 74.34%

Hi, my parents want me to pick out a "desktop replacement" type laptop for them. I took them to a store to show them the popular new glossy screens that most laptops seem to have now, and they didn't like it. They want the regular "matte" type. But from checking the websites of the major brands, it looks to me like Dell might be the only manufacturer that still offers laptops with non-glossy screens. Is that true? Does anyone know of any others? Thanks for any leads!

A:Solved: Shopping for a laptop with non-glossy screen. Is Dell the only one?

16 more replies
Answer Match 74.34%

Hi, I've got a Dell Latitude D520 which is about 4 years old and I use for my studies. When I open it and start up the screen sometimes goes loopy, showing a variety of things. Sometimes it's like it's zoomed by various large amounts, plus gone quite fuzzy. Sometimes it goes into black and white horizontal or vertical lines. And sometimes it's ok. When it is having problems it has (so far) been rightable by banging it along the top edge, or changing the angle, or pushing the back of the screen - it's driving me nuts. There is also a dark patch the size of a baked bean along the right edge of it.
I went to the Dell drivers and downloads page but I can't think what it might be.
Is this something I can get fixed or should I give up the ghost?
Thanks for your help!

A:Solved: Dell Laptop monitor/screen going haywire

6 more replies
Answer Match 73.5%

We recently purchased a Dell laptop and later found that we cannot transfer what is seen on the laptop screen to the TV using an HDMI cable (the cable works fine, as shown when used with my other laptop). What happens, though, is that we hear a noise on the laptop when both ends of the HDMI cable are plugged in, but the TV screen remains black.
What could be the problem?
Any assistance would be greatly appreciated!

A:Solved: Dell laptop HDMI output not visible on TV screen - please help!!!!

13 more replies
Answer Match 73.5%

I have a Dell Inspiron E1505, Windows Xp home edition
I got attacked by malware and virsus 2 days ago...and i had a fake antivirus program and stuff.
I killed the fake antivirus program using Malwarebytes Anti-malware and another malware removing program. I was going to use my AVG but, the components were not working.
The next day, the laptop would lock up randomly(usaly 5 min. into startup) and would make a beep sound.
I was installing Avast antivirus and i got a blue screen and it kept restarting my computer and would not let me in.
Now, I have a black screen right after startup and i cant do anything!
Please help me. Thank you

A:Solved: Dell laptop wont startup-black screen!

16 more replies
Answer Match 73.5%

Edit - Solved. I had to delete all the partitions (instead of installing over an existing Partition) before reinstalling Windows.

I have a laptop with a similar problem to this.

Dell Inspiron (Windows 7 installed).

On startup, a similar error message to this:
Intel UNDI, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation

This Product is covered by one or more of the following patents:
US5,307,459, US5,434,872, US5,732,094, US6,570,884, US 6,115,776 and

Realtek PCIe FE Family Controller Series v1.19 (08/10/09)Click to expand...

Things I tried:

1. Hardware diagnostics (both the short and "full" tests). No problems found.

2. Loading windows disc (sent from dell) and doing startup repair. Doesn't find any problems.

3. Using command prompt and using all the bootrec commands including following instructions on Microsoft website on how to rebuild the MBR, etc.

4. Doing a system restore to an earlier date.

5. Pressing F8 or ctrl + F11 - Doesn't work.

6. Finally, attempting to reinstall windows.
When reinstalling windows, I picked the partition with the biggest space (where the OS was installer formally). After reinstalling, the computer restarts and nothing happens (still a black screen with the vague message above regarding PCIe FE Family Controller series).

Tried formatting again (the partition) and formatting again, same problem (windows restarts and acts like windows install didn't go through).

Anyone have any ide... Read more

A:Solved: Dell Inspiron Laptop (Boot to Black Screen)

6 more replies
Answer Match 73.5%

My daughter's Dell Inspiron 1525, service tag J53SWG1. The laptop is running Windows Vista Ultimate with the most recent service pack. (Windows update does not show any available updates.)

The laptop has been giving Blue screen errors for the past 3 -4 weeks. The stop errors are always different. Most of the BSD occur either surfing the web or playing games on Facebook.

I updated the driver's via Dell Support & installed a new copy of McAfee Internet Security. I ran an antivirus scan an it came up clean. I ran Malware bytes scan & it also came back clean.

My daughter uses a cool pad under the laptop, plugged into the USB port, to ensure it stays cool. (I've use the laptop without the cool pad & the laptop did not get hot.)

Any help would be greatly appreciated.


A:Solved: Dell Laptop - Vista Ultimate - Blue Screen

Hi, download BlueScreenView
Download link at the bottom of the page.

Download > Install.
Once it has scanned > Click on Edit > Select All > File > Save Selected Item
It will open in Notepad - or save to Notepad > Copy > Paste.
Then Post the last 5 minidump files

Check this link first
Download Security Check by screen317 from.

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

The saved log will be called checkup.txt.

2 more replies
Answer Match 73.5%

I have a Dell Latitude C600 laptop, and recently while booting up, I got a black screen telling me I need to hit F2 to enter Setup and re-enter the date. Now, this screen, as well as the Windows 2000 Professional loading screen, are sized as a rectangle centered in the middle of the screen that take up about half the available viewing area. There are black bars around the viewable area.

When I get to where I need to enter my Windows password, the screen size is correct at my preferred resolution. It is also okay when I'm doing things in Windows. As soon as I load up a PC game, however, the screen size returns to the small rectangle.

Any ideas what could be causing this problem? I've looked at all the display settings and can't find anything. It's also not the games causing the problem.

Any help would be much appreciated!

A:Solved: Dell laptop screen viewing size problem

11 more replies
Answer Match 73.5%

Got a new laptop Dell Studio vista premium for a customer. All he is going to use it for is to test internet. He will plug it in at the telephone box outside and make surre the internet is getting there to the house. He wants it to startup as fast as it can and get to the internet as fast as it can. What I would like to no is what can it do without? what servcices can I shutdown I will run that decrapifyer program and get rid of all programs he doesn't need, but I was wondering is you have any spacific sites or no what else I can do just to make it the fastest for what he wants to use it for. He will use it for nothning but what I have outlined in the beginning. Please let me know if you would, thanks

A:Solved: Vista premium-new Dell Studio Laptop-what can I cut

6 more replies
Answer Match 72.66%

Hi, im having some problems with my dell studio 1555. Basically it has been running very slow and programs / games that i used to be able to run 3 months ago are no longer running properly.

What i wanted to do is resintall windows but i have lost my reinstallation cd, initially i thought it was a hardware issue so i replaced my ram as adviced by dell. It did not fix the issue fully. Is there another way to reinstall windows 7 without the disk, or can i get a new one sent to me?

Any help on this issue would be muchly appreciated.

A:[SOLVED] BSOD, Dell studio 1555 slow laptop

Im trying to follow the instructions on:

Reinstall Windows 7 from Recovery Partition on a Dell Studio 1555 laptop - Super User

But when i try to open imagex it only flashes cmd with some writting in it and then closes... any suggestions?

9 more replies
Answer Match 72.66%

Hello, wondering if anyone can offer any advice please
Having a strange problem with my laptop screen. It's a Tiny 8399 laptop.
When I start the laptop up, it works fine, but after being on for a while, suddenly the screen goes very funny, with lots of lines - it gets worse and worse until it's totally unusable. Moving the screen changes the picture slightly but doesn't help. Then when I turn back on again it's OK again.
What is really strange is that last time I turned on my laptop I connected an external screen. At first both screens worked fine, then after about 15 minutes the laptop screen went funny as described, but the external screen went blank! So seems like it may not be the screen, but perhaps the grahpics card...? Or something else I don't know. But it's weird that when I move the laptop screen when this is all happening the picture does change slightly.
Any advice would be appreciated.


A:Laptop screen stops working after 20 min of use, and so does external screen


Sounds like a faulty card or cable, if your able strip the laptop down and find the cable that links the screen to the motherboard, it may be loose, if the graphics card is a plug in type then try reseating it.

Other than that your gonna need a visit to a pc shop....

1 more replies
Answer Match 72.24%

Firstly I think this should be in the Malware Removal & HJT Logs forums but when I try to access those forums my browser crashes, whether its IE or Firefox. On the same note my browser also crashes when I try to access McAfee's website to download my newly upgraded Security Program.

Anyways I can't remember exactly what I did that led to this problem but I get messages saying that my computer is not fully protected and a blue screen has replaced my desktop image. I'm not exactly sure what you guys need to help me fix my problem but let me know and I'll get the info so that I can get this fixed.

My computer seemingly runs fine other than the blue screen and that my internet browser is crashing when I try to access a site that might help me fix this. Also when McAfee security center tries to update the icon appears multiple times on the taskbar but they're all frozen.

Well if that's all the info that I can think of so let me know what else you need and hopefully I can get this fixed.

A:Solved: My desktop has been replaced by a blue screen.

9 more replies
Answer Match 71.82%


I've been working on a dell inspiron 1525 today and cant figure what is causing this problem.

The laptop boots, displays the post screen, and then the screen goes black.
You can boot into BIOS,
You can boot into the Boot menu.

You cannot boot into safe mode, the f8 key does nothing,
when using the boot menu, u can't boot into a windows disc to reload the operating system, it just goes black.
I did however manage to boot into a linux cd i have and run a HDD test (what passed) and a memory test (what also passed).

It does exactly the same on an external monitor aswell so I am lost with this one.

Any ideas would be appreciated

A:[SOLVED] Dell Inspiron 1525 - Screen goes black after POST screen?

Which OS is on the computer?

3 more replies
Answer Match 71.82%

I seem to have an intermittent issue when playing videos on youtube or even with the occasional file I've downloaded. The video will distort to a point where it's unwatchable (see attached image) then I will sometimes get a message saying ' Display driver stopped working and has recovered".

As far as I know, I have the latest drivers for my graphics card.

Can anyone help me out? Thanks in advance.

A:Solved: Video Playback Problem - Dell Studio 1558 Laptop


2 more replies
Answer Match 71.82%

Hello there, everyone.

I have a HP Compaq 6720s laptop. This is a laptop that is about six years old. The last two years the fan had been extremely loud. Because I guessed that there might be quite a bit of dust inside of the fan, I decided to open the laptop up and clean the fan.

This turned out harder than I'd expected, since the fan is on the bottom of the motherboard.
I used the following video to guide me through the disassembling process:

There indeed was a lot(one could say a carpet made out of) dust inside the fan/heatsink. After I cleaned it I assembled the laptop back again as good as I could. I think I did fine, even tough I somehow ended up with a few screws I must have forgotten somewhere.

Then I tried booting the laptop. The power light went on, the fan started to spin but the screen kept completely blank.

As far as I know I've reconnected everything. I rechecked everything and I believe all is fine. The screen seems to be connected to the motherboard through a black and a white cable. (In the video these get disassembled at 6:20). These are connected.

I tried hooking up an external display to the laptop's VGA port. When powering the laptop it keeps blank as well (giving the stand-by flickering of not recieving input). Then again I'm not sure how external monitors normally react to laptops: if they instantly work or if you have to change some settings in your OS before the computer will send th... Read more

A:Solved: Laptop screen stopped working after cleaning its fan.

10 more replies
Answer Match 70.56%

My brother downloaded some PSP Video software on my laptop and it somehow changed the setting for my shut down screen so instead of getting the three icons I used to get, now I have an old school looking drop down menu and I'm not sure how to change it back. I saw that someone else had this problem back in October of 2007 and it doesn't look like it was resolved

I'm hoping someone can tell me how to fix it because the drop down menu is frustrating and I don't want to have to create an icon on my desktop to shut down...I liked it the way it was and would like for it to go back.

A:[SOLVED] Lost Shutdown Icons Replaced With Drop Down Screen

Hi EKT19 and welcome to TSF !

Is this what you see ?

Go to start => control panel => user accounts => change the way users log on or off => tick the "use welcome screen" box.

7 more replies
Answer Match 69.72%

Inspiron 15R SE 7520
When I attempt to start my laptop it goes to the Dell logo screen and will not boot Windows 8. Any suggestions?
I've had the computer less than a month and if I have to restore the system completely it will not cause much of a problem.

Thanks for the help in advance!

A:Dell Laptop w/ Windows 8 won't boot past dell logo screen

Hello Univers789,
Re-installing windows is the last resort. So before doing that, you can try the steps mentioned below which might fix the issue. 1. Restart the laptop and start tapping the F2 key at the Dell logo for enter the BIOS. 2. Navigate to the “Advanced” menu. 3. Change the SATA operation/selection in BIOS from Intel Smart Response to AHCI. 4. Press F10 to save changes and exit. 5. Reboot the system. 6. Go back into the BIOS by tapping the F2 key and change the SATA operation/selection in BIOS from AHCI to Intel Smart Response. 7. Save changes and exit by pressing the F10 key. 8. Reboot the system and it should boot normally into Windows. In case the above steps don’t fix the issue, run the Pre-Boot System Assessment (PSA / ePSA) Diagnostics. Run the test and check if gives any error code. Note down the error code and update me with the same, would let you know the next course of action. Please write back with results. 

42 more replies
Answer Match 68.88%

whenever i switch on my dell studio 1737 laptop it wont go past the dell logo stage.
any help out there on how to fix the problem?
at the moment i am running a diagnostics test and seems like most devices are passing the test.

A:dell studio 1737 laptop wont boot past dell logo

It could be any number of things but my first 2 guesses are possibly the hard drive or might want to take it somewhere so that you will get a correct diagnosis.

3 more replies
Answer Match 68.46%

Inspirion17R 5720
When I try to boot up, the dell logon screen comes on for a second along with the progress bar at the bottom of screen, the progress bar does not fill with the color and the dell emblem goes away..... the circle of dots that should spin also does not spin anymore, just a black screen 

A:Dell Laptop will not finish Dell logon screen

Hi Raymond2013,
I will recommend you to run the diagnostics on your system to check the hardware functionality:

Restart your system and keep tapping 'F12' as soon as the Dell logo appears.
Highlight 'Diagnostics' using up/down arrow keys and press enter.

Please let me know if you get any error code/message.
In case the diagnostics pass, try to boot your system in ‘Safe mode with Networking’ from Advanced boot menu and see if it works:

Restart the system and keep tapping 'F8' as soon as the Dell logo appears.
Highlight 'Safe Mode with Networking' using arrow keys and press enter.

Note: If your system has Windows 8, F8 key will not work to bring up Advanced Boot menu. Try to boot your system for 3 times and it will automatically bring up the Advanced Boot menu.
Keep me posted. Please reply for any further questions.
To know more about Dell’s products, services and drivers & downloads, please go to

13 more replies
Answer Match 68.46%

I'm looking at my neighbours PC as they've switched it on today, only to find out that it will no boot. I have switched it off and turned it back on, this led to me getting an error due to failing to past TMR2 Checkpoint as well as a prompt to contact Dell Technical Support.
Someone suggested that I should try removing or replacing the CMOS battery, which I have, this seems to have got me past the error screen, however, the system now hangs on the Dell Screen with vertical bars running down the monitor.
Any suggestions? 
So far,  I have;
1. Replaced the CMOS battery
2. Checked that the components are all seated correctly.

More replies
Answer Match 68.04%

I just bought an HP Pavillion dv6-7014nr and I love it! Except for one thing. I upgraded to the 1920x1080 screen to get the HD quality and the matte display. Everything on this screen is so tiny, its uncomfortable to read. I have increased the text size in windows to 130% dpi and I have downloaded and extension in Firefox to keep the zoom level I like. My problem is that with this increased DPI setting, the text in programs, such as iTunes gets cut off or overlaps. I was just wondering if there was a solution to this problem, or is it just something I have to live with?
Thanks very much!


A:[SOLVED] 1920x1080 screen resolution on a 15.6&quot; Laptop Screen

1920x1080 doesn't suit everyone on a 15.6" screen as it's really more suited to large-screen external monitors (20" or more). It's big plus of course is that it gives you much more screen space to use for multi-tasking or using apps which have many palettes (like Photoshop). Personally I think 1920x1080 is way too high for the average laptop screen size unless you've got perfect eyesight.

If you don't need all that space, you may find that setting a lower resolution (and changing DPI & zoom levels back to their defaults) is more in line with what your eyesight can deal with. It probably won't look as pin-sharp as the native 1920x1080 resolution though, but at least you shouldn't get some app Windows extending beyond the screen edges.

2 more replies
Answer Match 66.78%

Hello, users. First of all, sorry for my english. This post is to tell you my experience with this very know problem and how I solved it.
Computer specifications:

Dell Studio 1558 (bought in 2010)
Intel Core i5
4 GB of RAM
ATI/AMD Mobility Radeon HD 5470
Windows 7 Home Premium 64 bits


The problem started with the common error "Display driver stopped responding and has recovered...".
This was followed by several BSOD, associated to the video card (atikmpag.sys file).
Finally, after a couple of weeks, the laptop screen turned black, but the laptop was still in operation.


Is not a display problem.
Is not a driver problem.
Not even a video card problem.
It is a manufacturing problem, where the video card soldering is ruined because of overheating.


Take your laptop to a specialized technical service, and ask to do a "reballing process", which consists of desoldering, cleaning, and soldering again the video card.
This process requires the correct equipment, which is a high-precision infrared soldering machine. DO NOT LET TECHNICIANS TO USE A HEATING GUN.
Well, this is all I have to tell. I did this process and I have my laptop working better than ever. The costs of reballing, at least in my country, are very low compared to a motherboard replacement. For reballing it is 120 dollars, and for a motherboard replacement it i... Read more

A:(SOLVED) Studio 1558 | ATI/AMD Mobility Radeon HD 5470 | Black Screen Problem

Thanks for posting. This is common problem in older computers that have integrated video or older video cards with no driver updates available for operating system changes and updates. It is a benign problem in most cases and the error message can be ignored. It usually fixes itself. It really doesn't need fixing. You might have spent money unnecessarily.

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Running a Powerpoint 2003 slide show, there is one slide that has custom animation and builds the bullet points. It is easy to read the text in the text box on all of my computers except for a new Dell Studio running Microsoft Vista. The bullet points build as check marks but the text that should appear is not appearing. I am attaching the slide so that you can see the text that appears next to each check mark. I have checked the font color thinking that was the problem, but the color is the same on each computer that I am able to see the text on. Any ideas on what is preventing this from being seen on this Dell laptop?

A:Solved: Powerpoint 2003 text in text box not appearing 1 Dell Studio laptop but does

Are the versions of PowerPoint exactly the same?

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Hey, I have a 3 year old Inspiron 1000, and just recently the screen seem to have completely broken. When I turn on the laptop, there is nothing on the display, as if the LCD screen were just off. Nothing is loading either, so I assume it's not even getting to Windows at all. I tried to connect an external monitor, but there was no display given out. Any suggestions on what could be wrong?

A:Dell laptop screen

Does anything happen at all? Do you hear a fan run--anything that indicates it is even turned on?

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i got a dell inspiron 1150 to toy with when i turn it on nothing comes up on screen, power light is on plugged in charge light is flashing and it sounds like drive is running but nothing on screen

A:dell laptop nothing on screen

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I turned on my Dell Laptop, Studio 1737, purchased in 2009, and I have a red screen in the background. This was a couple of days ago. I turned it off and when I turned it back on tonight, I still got the red screen on start up but now when the desktop comes up, it is not the full size of the screen.

The warranty is history.

I have included pictures of the screen. Any ideas would be helpful.



A:Red Screen on Dell Laptop

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I tried to help a friend change the screen res on their Dell laptop. It's currently set at 1920x1200 and not surprisingly the text is so small as to be almost unreadable. However, when I set it to a more reasonable figure using the Display Properties and clicking Apply instead of resizing everything it just made the usable area of the screen smaller. Any ideas please? I'm now having to do this from abroad...

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My laptop was working fine the other day... Came back to it the next morning and the screen wouldn't come on and it kept resetting every 30 seconds or so. Once I finally got it to boot and get to sign in page the screen was all scrambled. But, everything else worked I could log in but couldn't do anything...

Anyone got a solution?

A:blank screen and restarting laptop every few secs or scrambled screen at sign in screen

What do you mean scrambled?

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We're using DELL T1600 / 1650 / 1700 workstations with ATI FireGL 4800/4900 cards.On T1650 three screen setup works fine (2 DP 1 VGA to motherboard) configuration.(T1650 + FireGL 4800)On T1700 the same setup not works, on the third screen no screen, no signal. (T1700 + FireGL 4900)General troubleshooting were done. ie.: lates BIOS / drivers / OS / cables / screen replacement..Any help really appreciated!

A:DELL T1700 3 screen setup not working

tdeak,The more monitors you have, the more pixels to draw! The more bandwidth needed to transmit them..... The more cpu on the end point needed to decode them....Here is some information you may find helpful:

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I have a Dell Inspiron 1525. I have it connected to a samsung lcd tv through the hdmi port to watch movies. Yesterday I connected the hdmi lead but the tv didn't detect a signal. So I tried a system reboot. The screen on the laptop lights up as in you can see the back light working but thats the limit to it. The laptop sounds like it is loading fine. dvd drive running hard drive working lights flashing etc. Anyone with any clues as to what the problem could be, and a possible solution would be very much appreciated.

A:Dell inspiron 1525 screen not working HELP!!

Tony, so the problem is your laptop is turned on, but the laptop screen isn't displaying an image?

Disconnect the HDMI cable, first. Look across your top row of keys on the keyboard. Tap the key with an icon on it that looks like a computer screen, then wait a second and see if your screen lights up It may be the F8 key, not sure. On some models you have to hold down the Fn key while you tap the F8 key. That toggles your LCD screen on and off.

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I have a Dell Inspiron E1505 laptop with the screen remaining black when I turn it on.
It works fine with an extrenal monitor. How do I trouble shoot it to figure what is acturally
wrong with the screen?
I would like to know if it has bad inverter or it is a bad screen or what?
Thank you,

A:Dell Inspiron E1505, Screen not working?

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Hi everyone
Got a bit of a problem which I need help on please:

The screen has gone blank but works on an external monitor, this only started to happen after I let my son use my laptop, he and his friends have connected their iPads etc for films and music...but strangely, sometimes it comes on without any problem when I boot up as normal, so it is still working, this has happened on other occasions I am sure it can be rectified but I don't have a clue really. See below for what I have tried so far:

1. Checked monitor display - it shows the external monitor as the primary display only and I can't seem to get it to display the laptop monitor.

2. Checked the internet for possible solutions but could not properly understand everything to rectify the problem.

3. Could it possibly be anything to do with the amount of memory that has beenused up? (my son has used most of it for his music & films etc.)

Please help

Cheers folks

Kenny Khan
Wales, UK>

A:Laptop Screen gone blank on my Dell M1530 Laptop

Hi and welcome to TSF try page 42 here

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I have a Dell inspiron 530 that will not boot. Its running xp professional with a core 2 quad. When I turn it on i hear one beep and it sticks at the boot splash screen. F2 and F12 do nothing. So far I have tried the following:

1)Swapped hard drive out with a known working one.
2)Removed both sticks of 1gig ram and placed them in different slots.
3)Swapped out one stick of ram at a time to determine if one is defective.
4)Swapped out all ram with known working ram.
5)Removed radeon graphics card.
6)Tried to do a repair on windows from a disk but I cannot get into the boot settings.
7)Tried unplugging everything except the monitor and power cord.

After attempting these steps I still receive the same results everytime. I was thinking about removing and re-seating the processor, but I figure someone with more knowledge than me would have another suggestion for me to try. I fear the worst for this PC assuming it is the motherboard or processor. No new hardware or software was added to this system when the issue started. Thanks in advance for any help/suggestions.

A:Solved: Dell Inspiron 530 stuck at dell splash/boot screen

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suddenly my laptop screen has gone blank, though i could hear the windows program opening up. i connected to an external monitor and saw the text and images correctly and from my laptop typing screen. i could use the laptop keyboard again efficiently.I went to appearances and changing the settings did not work.i enlisted the support of an I.T. specialist but he gave up.Also sometimes the resolution goes to its 600x ? settings and will not allow a change but then it does after rebooting.Is this a hardware or software problem ?

A:dell laptop screen has gone blank

If you can use an external monitor, then it sounds like your LCD Screen has gone Kaput.

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My son has a Dell latitude D531 Laptop but can`t get the screen to work.
The power is working and laptop fully charged ,the Fan is working fine but the screen is completely blank does not turn on or anything.
Could someone help me out as son is driving me Mad

A:Dell Laptop screen Blank

If you do not see any image on your screen, you need to check if the backlight of the LCD screen is the problem. Try performing the flash light test, get a flash light and focus it to your LCD screen try to check if you can see a faint image. If you do, then you need to have the backlight or the whole LCD screen replace. Now if you do not see any faint image while using a flash light, try to connect an external monitor to your laptop to check if you can get an image.

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I am faced with this peculiar problem and need help on this.
When I start my Dell 1520 Vostro laptop it will show up white screen on my LCD, no bios loading message etc. and not boot up. I connected an external monitor to my laptop and I was able to see the BIOS loading messages but Vista got corrupted from some reason and hence not booting.
I could understand that OS is gone but what I don't understand why my LCD is white and not showing up BIOS loading messages. Also, I tried restoring the factory default image on the disk but it would still not boot.

Also, a couple of days back I did see some vertical white lines on screen but a restart removed it. so, I kinda ignored it.

Do you think LCD has gone bad? How can I ensure that? I still have warranty on this one, so I could send it back for repair. But, I would prefer doing it myself than spending cycles with support.

thoughts or things I should try?

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Hi....I posted this earlier but I think it was on the wrong forum....I am a little "green around the gills" when it comes to this site, as I just joined and this is my first posting.

I have a Dell Inspiron 600m which I have been using for just over 2 years with virtually no problems....but about a week ago I was on a plane playing solitaire and my screen showed a few green, blue, and red squares and then went black. It sounded like it was still running, though. I turned it off and tried again a few minutes later, and it was still black but sometimes if I moved the screen back and forth I would get a brief view of my desktop. I hooked it up to an external monitor, and all of my information is still there and the whole thing runs normally. I have spoken with several repair places, and I get different answers every time so I was hoping to gain some insight via this forum. I no longer have a warranty for it, and so far no repair organizations will fix it, but they will diagnose the problem at a hefty price. Any help you can offer is greatly appreciated, thanks so much for your time!!


A:Dell laptop screen went black

Your lcd inverter has gone bad. You can buy them on eBay for about $50 - $75, or have it repaired in a shop for about $150.
If the screen is also bad, the total cost could be $225 to $300...
Best to get a new computer.

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My wife's work laptop has a crack diagonally across the screed, it cracked simply falling on a recliner.

Can anyone give me instructions on how to change the screen? Also, where to find a cheap screen?

I'd appreciate any help.


A:Dell 620 Laptop screen replacement

Hey TJ,

You can try this LCD screen:

As for replacement procedure, here is the service manual:

Go to "Display Assembly." Good luck.

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Answer Match 65.52%

An employee here has a Dell Latitude, Model No. PP01X. It's about a year old.

It has a beautiful 15" screen. A noticeble reddish tinge showed up a few months ago. No big problems, just a reddish tinge in displayed white areas of the screen.

This morning, the screen went dim. Really, really dim -- like, stick your nose up against the screen and you can just barely see the mouse pointer, dim.

However, it doesn't go dim for a minute or two on reboot. If you reboot, it comes back up, bright as anything. About the time you hit CTRL-ALT-DEL to login, it goes dim.

I hooked a CRT up to the docking station, and that displays just fine, which tells me that the video card is all right. It's dim whether it's docked or not, plugged in or on batteries.

I'm leaning against it being a hardware issue because on reboot, the screen comes up bright. The display hardware doesn't know if the machine is rebooting or not, so it should be dim all the time if that was the problem.

A search of Dell's Knowledge Base came up empty. Any debugging tips here?


A:Dell Laptop Screen Dimming

Most likely it is a LCD problem. If it is under warnetty call dell.

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Answer Match 65.52%

Hello, I am new to this laptop I just bought it from my friend who bought a new one. I have been using it for a couple of weeks now and I raise the lid and it seems to scroll around and around. I restarted it and it still is doing it. Sometimes I can get it to stop by moving the top back or forward alittle. Can anyone help me?? I am using windows 2000 professional. Thanks

A:my Dell laptop screen is scrolling

sounds like the touch pad is a little sensitive...I know it may sound like it is defeating the object but have you tried plugging in a normal mouse?

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I turned the computer on and it was fine. I hit FN+F8 to turn on CRT. Then I switched it back to the LCD. The screen turned on then shut off after a few seconds. This keeps happening, even when I close the lid and open it. Could the inverter be bad?

A:Dell Laptop Screen Shutting Off

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Ok, I need everyone's help on this. I bought a Dell Laptop about year and a half ago if not longer. I had a few minor problems with it here and there, until about 4 months ago. One day my boyfriend had it at his house and he told me that he shut it off to go to work on night and when he returned to turn it on, the backlight flikered like it was going to turn on but never did. You could see the screen if you put a light up next to it. One morning we woke up and the light was back on. Over night. It worked good for about 2-3 weeks and then it was turned off and the light never turned back on. It will flickers like normal and flash on for about 10 seconds, then nothing. Does anyone have any ideas to what problems might be going on. Please I could use any help and advice on this one. Thanks

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I have a Dell Inspiron 8100 lap top... lately the screen will not stay on.

After powering on the system, the screen flickers on, with a red tint that was not there before. after about a second or two, the screen turns off. The system continues to load Windows and moves to the log-in prompt for Windows XP, but you can't see anything.

I've tried "suspending" and resuming windows, but the same problem with the screen turning off occurs.

My guess is that this is a hardware problem, but has anyone encountered similar situations?

Any help would be much appreciated. Thanks

A:Dell Laptop screen problems

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