Tech Problem Aggregator

Solved: New RAM not recognized - removed it now the old RAM isn't recognized

Q: Solved: New RAM not recognized - removed it now the old RAM isn't recognized


I recently added two sticks of new RAM to my computer, but when I turned it on again I got the two-beep "RAM Not Detected" signal. I removed the new RAM, but I still got the two-beep signal after turning it on. I've removed the old RAM, sprayed the area with duster, put the old RAM back and still have the same problem.

What to do? Thanks.

A: Solved: New RAM not recognized - removed it now the old RAM isn't recognized

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Answer Match 77.28%

We set up a wireless internet connection, but now I want to change it back to my dsl modem because I ended up losing almost 3/4's of my connect speed. However when I restart my computer I get a message that I have no connection. Is there a way to make a new connection that will recognize my modem and not try to use the Belkin connection?

A:removed belkin router but can't get my dsl modem recognized

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Answer Match 77.28%

I just rebuilt an old system using Windows 7 Home Premium after using WinXP pro for many years. The primary hard drive is WDC 150 Mg and Win7 is installed and updated to current with SP1. I dropped a second WDC hard drive in, formatted and was going to use it for a 2nd backup unit. Both of these are sata. Both hard drives are recognized by Disk Management but when I select Computer on the start menu ONLY the primary 150 Mg drive is recognized. If I plug in an external drive, both Computer and Disk Management recognizes the external drive. How do I have Win7 recognize my backup WDC drive so I can use it.

Thank you

A:hard drive NOT recognized in computer but IS recognized in disk mgmnt.

Quote: Originally Posted by PERSIL

I just rebuilt an old system using Windows 7 Home Premium after using WinXP pro for many years. The primary hard drive is WDC 150 Mg and Win7 is installed and updated to current with SP1. I dropped a second WDC hard drive in, formatted and was going to use it for a 2nd backup unit. Both of these are sata. Both hard drives are recognized by Disk Management but when I select Computer on the start menu ONLY the primary 150 Mg drive is recognized. If I plug in an external drive, both Computer and Disk Management recognizes the external drive. How do I have Win7 recognize my backup WDC drive so I can use it.

Thank you

Had similarities on my pc.

Goto BIOS, there you have 4 options.

Primary Master
Secondary Master

Primary Slave
Secondary Slave

Set it as follows:

Primary Master -----> Main Boot HDD
Secondary Master -----> EMPTY

Primary Slave -----> CD/DVD RAM
Secondary Slave -----> Secondary backup HDD
Hpe it helps!


2 more replies
Answer Match 76.44%


I have a PC which is having a lot of trouble recognizing a USB data acquisition device. Starting from a situation where the PC *does* recognize the device, here is the basic pattern:

1. PC shows device in Device Manager under "Data Acquisition Devices".

2. If the PC is power-cycled via the power plug itself, the device is no longer recognized under Device Manager ("Unknown Device").

3. If the PC is power-cycled via Start Menu --> Turn Off, same results as above, no longer recognized.

4. If the PC is power-cycled via Start Menu --> Restart, no problems, device recognized.

When the device is not recognized, unplugging and replugging the USB cable makes no difference to the situation. In order to correct the issue, I disable and then enable via Device Manager (which also involves a restart).

This pattern is extremely repeatable.

I am working with WinXP SP2, Pentium, 2.8 GHz, 504 MB RAM.

This PC was returned from a customer site - the PC and USB device are used in a machine my company manufactures. Apparently this issue just started happening one day. We want not only to correct the issue, but in fact to understand the root cause and ensure it will not happen again in the future.

Any suggestions would be greatly appreciated - thanks!

A:USB Device Recognized / Not Recognized based on shut-down method

You could try reinstalling the usb drivers.
JohnWill has fix that is worth a try

Johnwill's solution

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
Microsoft MVP - Shell/User

3 more replies
Answer Match 74.76%

Hello all. It has been a while since I've needed help but my run of luck has hit an ugly downturn. Moved my computer three weeks ago and had not plugged it all back together till last night. All these years I had used it without a password to log in but a few months back a tech friend expressed horror at this so I started using one. Last night no matter what I did it wouldn't let me log in, saying incorrect password. Today as I messed around again I went through the steps of asking it to reset password (even though I didn't have disc for reset) and realized it does not seem to be recognizing my internal drive. If one of my externals are on they come up but if I turn off externals I get a bubble that says 'No Drive. This feature requires removable media etc.' My drive seems to be running and the Windows logos do appear during boot. My keyboard seems to be functioning to type password, but when I hit F8 while rebooting I get no reaction, so cannot boot to safe mode, just goes right back to log in page. I have had mold/moisture issues in this new house but have had a dehumidifier running since just a few days after computer arrived here. However I do see some evidence of mold or dust in the case, not a lot but some. Not sure what the root of this problem is but I am trying hard not to panic. Any ideas?

A:Internal drive not recognized/password not recognized

Your tech. friend may have mis-understood when you need a password.
If you are at home and only you and you trusted family have access to you computer, there is no need whatsoever for a logon password.
The only time I have ever needed one is when I was using my own laptop on clients site when I was contracting and I would leave it on the desk over lunch.

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Answer Match 74.76%

I have an 8GB sd card i used while traveling and upon trying to get the pictures from it the computer does not recognize the card at all, no prompts, nothing. I have tried it in multiple pcs and macs and no response. My Cannon Rebel XS camera says no images found. However, when I plug it into my brother's Cannon PowerShot it actually recognizes and shows all pictures on the card. Does anyone have any reason why this is happening and how I can recover the pictures? I am not willing to just format to make the card work again, I must have these pictures.

A:SD Card not recognized in computer but recognized on camera

Have you tried leaving the card in the camera and attaching to the computer to d/l the pictures that way. I have an Olympus camera and the pictures will d/l fine with the card left in the camera.

3 more replies
Answer Match 72.24%

Hello everyone..
Yesterday my laptop pushed a new Win 10 update, and all went fine, or at least I think so.
But today I see that my Sony WALKMAN - which I used with no problem until now, can't be recognized anymore.

Basically it just shows as (E or Usb Drive E: but when I click it it says "Please insert a disk into E:/" like there is nothing there.

Now the interesting part is.. if I go to Device Manager I see it and clicking on properties etc t says it's working fine.

But if I go to Disk Management, the Drive shows as 14 gb of unallocated space and it's greyed out.

However, if I put it on my brother's laptop, it works perfectly and it can be opened, music moved into it etc - it shows as Healthy - Primary Partition in Disk Management. So it doesn't seem broken...

It's the same on each of the 4 usb ports btw. But, other usb devices (2 phones, 1 tablet) don't have any issue and are detected.

What could have caused this? I tried the basic Disable/Enable in Device Manager and also Uninstall Driver.. It doesn't do anything, it appears back when I replug it in.

No change in Safe Mode and no change after sfc /scannow

If anyone has any idea I'd be happy to try anything to fix this..


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Answer Match 72.24%


My laptop does not recgonize DVD+/-RW. It recognizes all other media except rewriteable DVD.

Following are my specs
OS: Windows Vista Home Basic
Laptop Brand and Make: Sony Vaio N Series (VGN-N37GH/B)
DVD Drive: Sony DVD RW AW-G540A ATA Device
DVD Media Brand (which I tried): Sony DVD-RW

What I've tried:
1)Reached out to Sony support and they suggested removal of upper filter and lower filter as per Microsoft KB (
2)Uninstalling Roxio and Nero
3)Reinstalling Nero

I am attaching output of Nero Info, Error during the burn process, screenshot of Nero Info Tool and screenshot of Nero Express Essentials.

Not sure what is wrong where and sony support as usual is not helpful...
Please heeeellllllppppp......

A:Rewriteable DVD not recognized - All other media recognized

Your DVD player may not be re-writeable. Check your specs. Some players are read only and some are read/write. At least this will help you to the next step in determining a solution.

2 more replies
Answer Match 72.24%

I have an old PC (Compaq Presario Desktop 7470 ) that i purchased from a yard sale. I removed the old HD and replaced it with a quantum 30gb at Lct 20 HD that had Windows ME OS on it. I booted the pc and it booted fine except windows booted up in 16 bit color. I shut down and booted again. same thing. i shut down a third time and checked BIOS settings, then set them to default. Now BIOS doesn't recognize the HD or the CD-ROM drive. I have checked all connection, reset BIOS, removed the CMOS battery, I literally have tried everything I can think of to get things going on this old PC, but I am at the end of my rope. I will say that scandisk will recognize the HD and says it is OK. I have also taken the HD out and hooked it up to another PC and it boots up Windows ME just fine. I have also tried every jumper setting on the HD and Cd-rom to no avail and the only drive that shows up in BIOS is the 3.5 floppy drive which will boot up a Windows ME Boot Disk. I don't have a problem installing a fresh OS but want and need the PC to recognize the drives before i can do that correct?
I am ready to pull my hair out!! Can anyone please help me?!!!?

A:HD recognized by scandisk but HD not recognized by BIOS

probably the booting sequence is wrong due to the fact that you told the BIOS to load the preferred defaults. If you have a standard BIOS:

*go to advanced BIOS settings.... your going to see a big list of options .

<< check this picture for visual example>>
*take a look at the first , second and third boot device and change them to:

1- HDD - 0
2- HDD - 1
3- HDD - 2

Alternate them accordingly.

**probably the reason why your pc booted up at 16 bit the first time , may be
because you haven't installed the drivers for your video card yet.

3 more replies
Answer Match 66.78%

So i have a seagate 1tb external HDD, and it's been plugged into my desktop computer, with network sharing turned on, but our wifi is password protected, so i don't know if that has that much to do with it.
anywhos, my computer likes to restart and sometimes not start back up on occasion, and the last time it did this, my hard drive wouldn't be recognized. I went through troubleshooting on the seagate website, and in the device manager, the HDD is there. upon unplugging, it doesn't show up, so the DM is correct. But when i go to "My Computer" (XP home edition), nothing is showing up. Any ideas/suggestions?

A:seagate recognized but not recognized.

note- it does spin up when i plug it in and everything.

3 more replies
Answer Match 66.78%

An external hard drive works perfectly fine via USB 2, but USB 3.0 won't recognize the drive. It ignores it entireley. It won't even appear in the list of hard disks in Disk Manager, @Active or EaseUS Partition Manager.A driver issue? A h/w issue?  Creating a partition on the external drive, creating and formatting a logical drive did NOT solve this problem with a brand-new drive designed to work via USB 3.0.Any ideas?

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Answer Match 63.84%

I can't remember if I posted this. I posted it on But I don't think I posted it here. I can't get VB 6 to recognize the SP6 when I run that exe file. I no longer get a "SP 6" on the splash screen or help|about.

Someone on microsoft's forum said they had no trouble doing this with xp home sp2 as I have tried and not succeeded.

A:Solved: VB 6 SP6 not recognized

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Answer Match 63.84%

Trying to help a friend--he says

A couple of days ago I started my computer up as per normal but my External
Hard drive was not shown in My Computer. I checked out the status through
disk manager and it is now shown as 'Unallococated' with no drive letter.

This has all my important documents on it and I really need to find out how
I can get access to the documents and make the drive useable again.

Any help is greatly appreciated.

A:Solved: HD not recognized

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Answer Match 63.84%

Using Windows 7 after upgrading fromXP, DVD worked fine for weeks but two days ago message "there is no media in the device" OxCOAA0202 I can't play or burn DVDs.

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Answer Match 63.84%

I just came home after holidays and went to play a DVD on my computer. Nothing worked. I am seeing a yellow error message in front of both DVD-RAM and DVD ROM in hardware device. It is showing a code 19 error. I tried to restore my system to an earlier time and the restore did nor work. Any suggestions would be grateful. Happy Easter!

A:Solved: DVD &amp; CD ROM's not recognized

You may want to try downloading the drivers from the internet and installing them. If that does not work make sure the wires inside the PC are still locked on.

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Answer Match 63.84%

I have a Sony Vaio laptop and vista operating system. But for some unknown reason even when i have no USB connected to my laptop i keep getting a notification saying "USB not recognized" which flashes up and then disappears only to reappear again about 30 seconds later. I have turned off the error sounds because of how annoying it was getting but now my computer stutters and slows each time i get the message. I recently sent my laptop off to be fixed by Sony only to be sent back to me as they said i had no problem. Also when i try and connect things to my USB ports like a mouse or and iphone neither is picked up by the laptop. The iphone starts charging but will not connect to itunes as it should do.

This is THE most annoying problem. Please help, i am new to this forum.

Thanks in advance!

A:Solved: USB not recognized

When you go into My Computer - what other drives are listed? There will be C:. D: etc?

And are you online when you plug the devices in?

3 more replies
Answer Match 63.84%

My old hdd died and so I bought a new Maxtor hdd 200 Gb. I noticed that only 127gb are being recognized, so I was told that I need to pre-install sp2 for it to see the whole hdd.

I got hold of an OEM Preinstallation Kit, but not sure how it does something and then hangs in the dos window with this:

Does that mean, I am done and should now boot from the xp disk or what do I do? Please advise.

A:Solved: 200 Gb hdd, but only 127 Gb are recognized

16 more replies
Answer Match 63.84%

HP Pavilion machine running Windows Vista Home Premium.
IE has been working fine. Until now.
Opera, FF, and Comodo Dragon can all go online, but if I try IE, :web page cannot be displayed" message.
Have tried to install IE 7 and 8. Getting that IE is not supported by the operating system.
WTH?? Not supported by Windows?
How can I get IE back for this machine?

A:Solved: IE not recognized??

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Answer Match 63.84%

I'm running WinXP home w/SP3. When I start IE8 and hit Help - About Internet Explorer, it says that it is IE8. Yet the OK and the System Info buttons do not work - nothing happens when you click on them. I find this curious. Also, when accessing Youtube, it tells me that I'm running IE7. Who is right? Is IE8 installed but not working properly? Any suggestions on what to do about it?

A:Solved: IE8 Not Recognized?

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Answer Match 63.84%

I just installed a sec Sata HDD and it is recognized in set up and device manager but it does not show up in mycompter. Please help.

A:Solved: new HDD not recognized

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Answer Match 63.84%

I have Windows XP aService Pack 2, and am trying to download SP 3, but I get a message when attempting to download it from stating that I need I.E 5 or higher, in spite of the fact that I am running I.E.8.0.

A:[SOLVED] I.E. 8.0 not recognized

Try uninstalling IE 8.0 using and then reinstalling.

***NOTE*** Install another browser first so that you can download IE8.0 after you have uninstalled it. E.g firefox

3 more replies
Answer Match 63.84%

ok i just bought an awesome acer laptop and it comes with 1gb ram, but when i look on basic system information it says i only have 768 mb of ddr2 ram , also when i run the system scanner it says that i have 1gb of ram currently installed can someone help me with this problem

note: i have ran memtest it says they work fine and that theres 1gb
i have used's scanner which shwos the same results
can someone please tell me why this is happening?

A:Solved: ram not being recognized

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Answer Match 63.84%


I have just installed a Samsung SSD 850 EVO - 500GB,

On start up it appears correctly on the AHCI initialization screen.

It appears on the Samsung Magician screen, with correct details and showing as "no bytes written" and at location Bus No. 1 Target id 0 LUN 0

It shows on Device Manager as working properly, but with no volumes listed.

It does not show on my Computer at all so I can't use it.

Sys Info is :
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X3 720 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 3
RAM: 7677 Mb
Graphics Card: ATI Radeon HD 4200, 512 Mb
Hard Drives: C: Total - 142986 MB, Free - 29240 MB; F: Total - 99 MB, Free - 59 MB; G: Total - 953766 MB, Free - 850204 MB; K: Total - 476821 MB, Free - 195134 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA785GT-UD3H
Antivirus: Kaspersky Total Security, Updated and Enabled

Any help and advice would be very welcome.


Trevor Cave :

A:Solved: SSD not recognized by Win 7

8 more replies
Answer Match 63.84%

Hello, I'm having trouble with my mic. I have a headset that has a mic and my computer doesn't recognize it.

Things I've done:Uninstall and reinstall sound drivers
Test the headset on other computers (It is identified and works immediately)
Plugged the headset into the front and back of my computer to see if it was the jack (Sound works fine, still no mic)
Contacted Turtle Beach support to see if there were compatibility issues or missing drivers. They said that the headset was compatible with Vista and no drivers are required from them
Did a system restart
Removed all USB devices and plugged in just the headset

The sound in the headset works fine. From my husbands computer to mine the only difference I can see is in the sound menu in his recording tab it lists microphone, line in, and stereo mixer where in my recording menu it says nothing is installed. So I'm guessing I'm missing drivers of some sort but am clueless as to which ones.

Any help with this would be appreciated. Thank you

I am running Windows Vista 32bit, Service Pack 2.

I don't know if you'll need the rest of this but it's from my performance information tool page.


Manufacturer Dell Inc.
Model Dell XPS420
Total amount of system memory 4.00 GB RAM
System type 32-bit operating system
Number of processor cores 4
64-bit capable Yes

----------------------------... Read more

A:[SOLVED] Mic Not Recognized

Hi Allie, and welcome to TSF.

Please go to this page; Drivers & Downloads | Dell US

Click "Analyze System for Updates".

Let me know how it goes.

3 more replies
Answer Match 63.84%

For a week now I have searched for a solution to this problem, I am not a novice in computer use but this has me stumped.
My drive is not being recognized in any form of the computer, what i have tried:

entering contents of FIXCD.REG
Tried to install firmware/drivers but it says drive not found
Regedit to delete upper and lower filters to which there was none
Check cables, even replaced the cables and made sure it has power
Got a new drive even though I knew the other one was in working condition
Checked for viruses on every level including checking for malware, spyware and adware, It's clean.
Changed power source
unplugged and replugged for auto detection
Bios does not detect it

Dell,Windows XP Home edition, 4MB, 3.2 processor.

A:Solved: DVD Rom not recognized

Please read my post before posting, thanks.

"Got a new drive even though I knew the other one was in working condition"

3 more replies
Answer Match 63.84%

Hi everyone. Just managed to install XP on 1st new build. Yipee. Only 2.75gb ram showing when 4gb installed. Any ideas ? specs below

A:Solved: Not all ram recognized


I assume you are using WinXP 32bit, so basically the Operating System can only address a maximum of 4Gb of memory. BUT, some of this address space is automatically allocated to specific system processes.

Also Video memory has priority within this 4Gb of address space, so any RAM that you video card has (or shared) will also be pre-allocated. I had a quick look at the motherboard it shows an onboard ATI 4200 graphics card, I would assume from your information that this is using 1Gb of shared memory, not sure though.

So WinXP (32bit) can address (or access) 4Gb of RAM maximum. Take away from that the amount that is pre-allocated to System Processes, then take away any Video Memory (either on the card if it is an addon card or shared video memory), whatever is left is the amount of RAM the Windows will display as available, in your case 2.75Gb.

I hope that makes some sort of sense, but basically what the system is telling you is correct. You have 4Gb installed RAM but only 2.75Gb is available for general use.

3 more replies
Answer Match 63.84%

Hello hardware gurus!

I've searched through the hardware forum to avoid duplicate threads but I haven't found a situation quite like mine. I'm trying to reassemble my old computer as a backup. It is an old NEC 166. It was working before. It was partially dissasembled so that I could put my HDD and burner into my current new computer. For some reason the BIOS won't recognize the original HDD (Quantum Bigfoot 2.4GB). I have checked in the BIOS: auto-detect doesn't recognize it. When I boot up I get a HHD failure error msg. When I boot from a floppy and try to fdisk I get error stating that no fixed disk is present. I tried another old HDD (caviar 1.2GB) and got the BIOS to recognize it by manually entering cylinder head and sector info. It is listed in the BIOS on startup, but then I get the same HDD failure and fixed disk errors. To me this sounds like a BIOS problem. Any ideas?

BTW: I have checked all connections and jumpers numerous times and the floppy and CD drives are recognized and functioning.


A:[SOLVED] HDD not recognized

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Answer Match 63.84%

i have a mustek cd-rw 4x4x32. it is recognized in boot test screen but not in dos or win98se. cable is connected in back. the ide controllers have an exclamation point on both of them but are not conflicted. tried updating the drivers for both but didn't work. Both ide channels are enabled. all this happened when i tried to install a second cd-rom and it said a child device is attached and it corrupted files in my system. i've tried swapping cables and changing the lines in autoexec and config but it didn't work.i have two hard drives and am wondering if that has anything to do with it.

A:[SOLVED] cd-rw not recognized

11 more replies
Answer Match 63.84%

Hello, i woke up today and i turned on my computer (dell optiplex) i alerted "strike F1 to retry boot, F2 for setup utility" as F1 didn't help i went to bios and on drive config there is no primary master, as it is not connected, and i figured it is the disc that should be changed, and i did that, but after changing several new discs, none of them worked i got the same message "strike F1 to retry boot, F2 for setup utility" . i checked the drive jumper config, i changed the IDE cable, changed the power cable to the drive, nothing helped.
Any help would be apriciated.

A:Solved: HDD not recognized !!!

12 more replies
Answer Match 63.84%

I bought a Compaq Presario (sr1230nx 3200+ amd athalon) a few years ago that came with a dvd/cd re-writer (lite-on it corp.dvd/cd rewriteable drive model sohw-832s
s/n 432433000088) It works fine, however I just took it out and put it in another equally as fast 3 year old cpu (micro-star international MSI K8MM-7142 ver 1.0, AMD Sempron 2600+, Award bios
the system acknowledges it, identifies it and says it is working properly(device manager), however, when I open “MY COMPUTER” the dvd/cd is not recognized. I am running windows 2000 on this machine.
I have always installed DVD'c CD drives and they have worked not this one. I also changed the master/slave/etc. settings around to see if that was it. Thanks for your help!

A:Solved: dvd/cd is not recognized

1. Click on START button, the click on RUN.

2. Enter REGEDIT and press Enter.

3. When REGEDIT starts, open up the following key:
{4D36E965-E325 -11CE-BFC1-08002BE10318}.

4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
Click on each of them, press DELETE and click YES.

Or you can download this reg file to do the same thing. Or CDGone Variant.

3 more replies
Answer Match 63.84%

My first post as a new member though I have surfed the site many times in the past and found it very helpful.

The problem I am having today is on a family members system. Up until a couple of days ago the DVD and CD/RW were working fine and then for some reason they quit. I have run into this in the past and the culprit was a virus, but I cannot find a virus on this system. I have run a complete scan with Norton (what a resource hog and this will go as soon as I resolve this issue), as well as removed any spyware found by Windows Defender as well as adaware, which was very few.

In the device manager there are exclamation marks on both drives. I have unplugged the drives from the motherboard, removed the drivers and rebooted the system and plugged the ribbon back into the board where it once again recognized the drives, loaded the drivers where I then find myself right back where I started from.

When it reloads the drivers I get a message stating that "A problem occurred during hardware installation. Your hardware may not work properly". If I right click on the device's it says "Windows successfully loaded the device drivers for this hardware, but cannot find the hardware device".

I am stumped at this point. Any help would be greatly appreciated


E Machine T2245
2.20Ghz Celeron
784 meg RAM
running XP Home

A:Solved: DVD CD/RW not being recognized

16 more replies
Answer Match 63.84%

I am running Windows 2000 SP4. I have 2 HDs in the PC. The second HD is not being recognized when I am in Windows. It is recognized in the BIOS and when I bootup.

I think it may not be formatted. How would I format it? I tried to put the Win2k CD in at bootup but I can only format and install Win2k on the drive doing that. Is there another way?

A:Solved: HD not recognized

Go to disk management; start>run type in diskmgmt.msc and hit enter. Right click on the drive and choose to create partition. Next right click on the drive and choose to format. Good to go.

2 more replies
Answer Match 63.84%

Hello. I just transferred my Maxtor 30gig 7200rpm HD from my old computer to my new system.
I have it jumpered as slave to my primary WD 40gig 7200rpm HD.
I did not reformat the the maxtor since there are some files/programs I would still like to use. It has win98SE o/s in it but since it's the slave i don't think it should make a difference.
The maxtor is not recognized by my system.
What can I do, short of reformatting it for my system, to get my system to recognize it?
thanks in advance.

A:[SOLVED] 2nd HD not recognized

15 more replies
Answer Match 63.84%

I noticed this when I put in a picture cd and tried to view it, but my cd drive was not showing up in My Computer. I first swapped out the cables 4 different times. Then I tried a new cd drive with all 4 of the cables. I switched all the jumper settings around on every drive with every cable. I checked each of the drives with every cable and every jumper setting in the bios and they did not appear there either. This happened once before but i just tightened the connections and it showed up again. I even tried a different power connector, but that was a last resort since i know that both the drives were getting power. I also tried the drive in a different computer and it worked fine. I'm all out of ideas on this one except to replace the motherboard. Any input and help would be greatly appreciated.

A:Solved: CD Rom Not Recognized

Create a text file with the following stuff in it exactly as below and name it FIXCD.REG

Double click on the file and say yes to the merge into registry question.

----------------------- cut here, contents of FIXCD.REG -----------------------------






3 more replies
Answer Match 63.84%

I have a LG CDR-RW (GCE-8240B). the first tme i installed it it worked ok. lately the bios as well as windows98 does not recognize the device. tried changing/switching the ide cable from my other cd rom. at first it recognized it but when you turned it off for five minutes and turned it on it will not recognize the device. please help me. thanks.

btw thanks slipe for the info.

A:Solved: cdr-rw not recognized by pc

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Answer Match 63.84%



I just upgraded my compaq presario 1701cl notebook from windows Me to XP Pro. The Problem is that I bought a PNY 256Mb attache flash memory that plugs into the USB port. It is not being recognized by the computer. Ive done the following: Uninstalled device and let it detect new hardware but it installs as unknown device, Os is fully updated with the exception of SP2, uninstalled the usb from the device manager and let it reinstall itself. PNY says that no drivers are needed for it to work in XP. It is 2.0 USB compatable. Ive used it on my other computer running win98 after I install the driver for it. I let a friend plug it into his machine running XP it worked fine. The only thing that may be the problem is the USB ports in the notebook are still v1.1 . How do I get it to work. Is there a way to install 1.1 drivers. Please advise

Thanking you in advance
D Vasquez

A:Solved: PNY USB not recognized in XP Pro

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Answer Match 63.84%

Done some searching but cant seem to find a solution...sorry if i missed something.

I'm running a HP Pavilion A610N that i just re-installed windows XP SP2 on and my USB 2.0 ports are not working. I get a message saying the USB devise can perform faster if connected to a USB 2.0 port...Although it is. I've done the devise manager usb driver update and it says that there are no drivers available.

How can I get my 2.0 Ports to work at full speed?

Thanks in advance

A:[SOLVED] USB 2.0 Not Recognized?

In Device Manager, click "show hidden devices" and make certain there are no flagged devices.

Uninstall all flagged devices and reboot. Report results.

If that does not work, Uninstall the whole USB tree under "Universal Serial Bus Controllers", and reboot. Report results.

We assume USB is enabled in BIOS, but you never know. Be a good idea to verify this.

Disconnect all USB devices, and any other unnecessary hardware during the troubleshooting/repair proces, in case it is a device that is causing the problem. Get the motherboard working right first, then worry about the individual devices.


Did you install motherboard drivers for this machine ? Many people forget/don't know to do this. Even though the Device Manager appears to be working correctly, if you don't run the M/B drivers, things don't work; like USB.

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Answer Match 63.84%

I posted a while ago about my pc not recognizing my gpu (original thread: ). I got a new psu, but it didn't help, so I'm still using onboard. I also tested the gpu in a different pc and it worked there. Thanks in advance for the help.

A:Solved: GPU not recognized

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Answer Match 63.84%


I'm at a crossroads... I'm somewhat computer savey but for the life of me I'm unable to get the CD Rom drive recognized on my friends computer.

She has a Dell B110... For some reason the CD Rom drive that came inside the comp is not being recongnized. Today we bought a Sony DDU1615 CD Rom drive, plugged it in and that is also not being recognized. It's not the drives and something else is going on.

I've went into the BIOS, says not installed, downloaded the drivers and I get the same type of message of not installed etc...

What to do?


A:Solved: CD Rom not recognized

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Answer Match 63.84%

Hey everybody,
I've been struggling with this for several weeks... so I hope someone here can help me.

I have a Dell XPS 27, with a 32GB SSD and a 2 TB HDD.
I would like to configure this to have the OS on the HDD, and use the SSD as a Intel RST Caching device.

However, I tried to create a RAID0-volume so that the iRST-util would be able to set up a RAID array.
I know very little about RAID arrays and how to configure them to work properly.

Only thing I know, is this:
Whenever I boot the Windows disk with the BIOS in RAID-mode, it doesn't recognize my HDD, so I have to install the OS to the SSD. I have tried Loading Drivers from USB for the RST, but that doesn't help. In doing so, the PC fails to see the HDD even when the OS is installed without any problems. It doesn't show up in Disk Management, but it does however in Intel RST GUI. It shows my HDD, my SSD and 2 RAID0-volumes of each 30 GBs (which is strange, I think). See attachment 1.

However, when I boot the Windows DVD with BIOS in AHCI-mode, I can install to HDD (the SSD also shows up), but after installation, the SSD remains 'Unallocated space' with no pssibility to 'Accelerate' in the Intel RST Utility. That way, I feel like it remains unused. Also, when I reset the BIOS to Defaults, it turns to RAID, which makes me believe it has to be set up the first way I mentioned.

Could someone please help me with this? I have no idea how to properly configure a RAID-array and to get... Read more

A:Solved: OS on SSD, now HDD not recognized

Welcome to Tech Support Guy

May I start by saying I am NOT an expert on RAID
However RAID 0 works in such a way that the data is split into blocks and in simple terms half is written to one disk and half to the other.

Because both writes can take place at the same time, rather then all the data being written to one, there is or WAS before the introduction of SSD Solid State Drive a speed advantage

However there is no mirror and therefore no redundancy so there is no recovery if one of the disks fails
or data becomes corrupt

If of course, infrequent as disk failure is these days - generally speaking - if it is 1 in 5000, then forgetting the introduction of your SSD into the equation and keeping it simple it is then 2 in 5000

IMHO you are going about this the wrong way
You will have no noticeable speed advantage over and above the performance of the SSD alone in fact I think it will be less.

I would if it was me put the OS on the SSD and use the other drive for your data etc

I would ensure a full image of both drives existed together of course with the usual backup of the 2TB HDD

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Answer Match 63.84%



I just upgraded my compaq presario 1701cl notebook from windows Me to XP Pro. The Problem is that I bought a PNY 256Mb attache flash memory that plugs into the USB port. It is not being recognized by the computer. Ive done the following: Uninstalled device and let it detect new hardware but it installs as unknown device, Os is fully updated with the exception of SP2, uninstalled the usb from the device manager and let it reinstall itself. PNY says that no drivers are needed for it to work in XP. It is 2.0 USB compatable. Ive used it on my other computer running win98 after I install the driver for it. I let a friend plug it into his machine running XP it worked fine. The only thing that may be the problem is the USB ports in the notebook are still v1.1 . How do I get it to work. Is there a way to install 1.1 drivers. Please advise

Thanking you in advance
D Vasquez

A:Solved: PNY USB not recognized in XP Pro

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Answer Match 63.84%

hi im new to the forum.
my logitech m205 mouse usb isnt working it says that error "usb is malfunctioned and windows cant recognize it". i tried lots of things on off reconnect i even took out the battery.i really need help and i think the specs are written on my profile page if anyone has this mouse or knows about it help me! thanks,

A:Solved: usb not recognized

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Answer Match 63.42%

I've done all the usual things, uninstalled it, deleted upper and lower registry entries, updated drivers, and bios, even deleted Itunes. Still nothing. It shows up in the device manager with no errors, couldn't find it in BIOS, and it is not in My Computer. It lights up, spins, then does nothing.

I did notice that when I was editing the registry, AFTER deleting the upper and lower entries, I have 3 sub entries under that main one. Here is a screen shot

I don't know if that has anything to do with it...Also I doubt it is the drive as I have two and they both do it on this computer. Any help would be appreciated.

A:Solved: DVD/CD Drive not recognized

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Answer Match 63.42%


i'm working on an hp pavilion laptop with a 1.3 GHz celeron processor running windows xp home 2002 sp2 (this computer).

a few days ago the computer started having problems recognizing certain peripherals when i connect them via usb. the devices in question are:

a. an external maxtor hdd.
b. an ipod.

all the other usb-connected devices (windows-based palm device, printer, thumb drive, 2 cd drives, keyboard, mouse) are being recognized just fine.

i've rebooted numerous times, re-installed i-tunes (for the ipod), and even did a system restore (which took) and still the problem remains. i checked the device manager for any issues - i've got a couple of video driver issues in there, but the usb controllers look fine (no yellow triangles). i don't see a way to uninstall/re-install the usb controllers anyway.

i have absolutely NO IDEA what might be causing this. i was hoping that perhaps one of you fine folks may be able to help me out. i miss listening to my randi rhodes show downloads! and i really do need to get at my backup drive, too.

thank you in advance!


A:[SOLVED] certain usb devices not being recognized

never mind. i figured it out.

how do I delete one of my posts?

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Answer Match 63.42%

Gateway MX6455 notebook w/Windows XP
Phoenix Bios Ver. 68.04
ATT Security Suite

I am hoping someone can please help me with this problem. I was downloading a uTorrent file and then a second party dvd burner app the other day when my security software came on to warn me of a virus. I immediatly stopped the application, but now my cd drive is not recognized at all. After twice trying to do a system restore from different restore points I did a full recovery also with no success.

I show no drive in My Computer, explore, or device manager. In my bios the only mention of a cd drive is in the boot sequence:
1) cd/dvd drive
2) removable device
3) main hard drive
4) boot to LAN
5) USB storage stick

However if you hit the F10 key upon startup that option is not there. The only options are:

3) main hard drive
4) boot to LAN

Not even mentioning options 1,2&5.

I was using the drive just before this happened. If I put a disc in the activity light flashes and the drive does spin up. It will also flash if I put the recovery disc in and reboot, but will go right past it.
Thank You in advance for any help.

A:Solved: CD/DVD drive not recognized

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Answer Match 63.42%

I have 2 DVD burners and neither of them are recognized in Windows Explorer.
When I look in the Device Manager they show up but with an exclamation mark in a yellow circle to the left of the names of the burners. When I right-click on the name of a burner and click on Properties the Device status window says:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I've tried the troubleshooter which tells me to Uninstall the device and then Reinstall it. This doesn't solve my problem. Do I need new drivers and if so where do I get them and how do I install them?

The burners are, as listed in the Device Manager:

I assume this stems from recently updating the software for my graphics card (ATI All-In-Wonder 9600) but am not sure of that.

Any help would be most appreciated.

A:Solved: Burners not recognized

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Answer Match 63.42%

After using an intermittent USB extension cord with a flash drive, when I connect any external storage device driectly to a USB port I get "USB Device not recognized" "One of the USB devices attached to this computer has malfunctioned." In Device Manager under USB it shows an unknown device. External hard drive does not show up in disk drives in device manager. I tried uninstalling all USB items in Dev Mgr, they reinstall but still get same message for flash and ext hard drive. Other devices work fine in the same USB ports. I tried System Restore. No luck. HELP!! Thanks!

A:Solved: USB Ext Storage not recognized

Hi jaylin

Try this:

Plug the FLASH or EXT drive. You should hear the "turun" sound when an USB device is plugged in.
Right click My Computer and select MANAGE.
Got to the Storage section and click the DISK MANAGEMENT section. Wait on the right side to populate.
Check if your EXT drive or your flash drive is listed there.
IF so, check if it has a DRIVE LETTER assigned to it (Should be something like D:, E: or such)
IF it does not has a DRIVE LETTER assigned, right click it and select CHANGE DRIVE LETTERS AND PATHS.
If it has any drive letter assigned to it, change it to a letter form the end of the alphabet, say Y: X: or Z:
This is to ensure that you are assigning a letter that is available on the system.
After that, Say OK to everything and close the Computer Management window. Your FLASH or EXT drive should appear now on the MY COMPUTER window with it's new drive assinged.

Hope it helps !

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Answer Match 63.42%

Hi, first post here and I will admit now that I am not a techo, so please be patient with me : )

I am hoping that there will be a very simple well know solution for my problem, however I have searched and could not find a thread that explained my issue, sorry if I missed some.

So, here it is:

Im running a T61 through a docking station.
XP 2002 SP2 (will post more details if required)

I run a variety of USB devices:
Mouse and Keyboard into docking station at all times and various others including
Two cameras, MP3 player, hard drive, thumb drives and cell phone through side ports on lap top.

I often have use all three lap top ports and have never had a problem with power, also even when using all the ports on the lap top there are still two unused on the docking station.

Recently (for no obvious reason) Windows explorer stopped displaying my hard drive which is a Fujitsu MHV2060A, and my MP3 player. I uninstalled both, rebooted, plugged the MP3 player in and its back : ) tried again for hard drive with no luck, but the device manager is showing it, and tells me that its woking OK, so Im baffled. Tried all the obvious with drivers etc.

Sorry if this is a very simple fix, but I would appreciate your help.

Thanks in advance


A:Solved: USB device not recognized

Worked it out, : )

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Answer Match 63.42%

I formatted my hard drive and now I don’t show my 2nd hard drive that I installed about six months ago. I have unplugged it and restarted the computer and then plugged it back in and restarted again but to no avail. I ran the Add Hardware Wizard but it did not find the hard drive

I am running Windows XP. I have a Gigabyte Tech Motherboard running an AMD
Athlon Processor.

old ray

A:Solved: Harddrive not recognized

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Answer Match 63.42%

Was working fine came back from vacation,,tried to look at at some photos i had put on a cd,and it keeps telling me to insert disk into drive.If i put in commercial disk it will play on windows media.But if i try to open it from my computer drive d: same message.I had downloaded a free burner that i got from this site,research showed this could cause this problem,so i uninstalled it.Any one have an answer?Thanks Ps task manger says device is working properly.

A:Solved: DVD RW drive not recognized

Thanks evidently the burner program i downloaded corrupted the drive,I uninstalled and pc reinstalled drive.Now only one disk does'nt read which could be disk.Thanks for reading.

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Answer Match 63.42%

I have had alot of problems with drivers because the motherboard and video card needed replacement. When that was fixed the speakers would not work......... driver related.

Printer Error Message:

What do I do about re-installing drivers?
where do I get usb drivers from?
Thanks Lu
Running xp

A:[SOLVED] usb ports not being recognized

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Answer Match 63.42%


Here is the problem. I left for vacation with a working computer. I come home and have a problem with my CD drives. 1-DVD/CD drive and 2-CD-RW drive both are not recognized by the computer. They are not listed in "my computer," don't work, and doesn't show up in Media Player.

1- The both light up and spin when a CD is inserted.
2- Device manager shows a error 19 on both drives.
3- Tried the Microsoft sloution dealing with deleting the upper/lower class in the registry.
4- At one point, I got the same code 19 error for my secondary IDE Controller, but haven't seen it again.

Any other suggestions to help out this problem?

A:Solved: CD Drives Not Recognized

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Answer Match 63.42%

For whatever reason my PC will not recognize USB devices. The drives were working perfectly about a month ago. I've tried a few different solutions more than once (such as uninstalling under device manager, changing USB settings under the BIOS, among other smaller things I can't remember) and still no luck. I've tried re-installing the software for one of the devices (it's a Nintendo Wi-Fi USB connector) but it won't install the software because my PC won't recognize the USB device needed for installation. I have another, older PC that notices USB devices without any trouble. Help is appreciated.

A:[SOLVED] USB device not recognized

in the bios is usb2 enabled
pnp enabled

in the device manager click on view at the top and in the dropdown
show hidden devices
then uninstall all listed usb items
turn the computer off
unplug usb plugs
reboot twice
replug in the usb plugs

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Answer Match 63.42%

I have two burners that stopped being recognized after I uninstalled Nero. When I use Device Mgr to find the problem, I get the following message:
"Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"
The burners are SATA as is my hard drive (which is working). BIOS recognizes them and I can use them to boot but they do not work in XP. Any help would be appreciated. Thanks

A:Solved: Burner not recognized

The registry was corrupted.

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Answer Match 63.42%

I just upgraded my PC with a new P4 (2.0 GHz) MSI 845 Ultra-AR motherboard (Intel chipset), 256 MB DDR, video card and modem card. I had a Gateway P2 (440 MhZ) PC. I am using Win98 as my OS and eventually will go to WinXP but that will be months from now. I wanted to keep Win98 for the near future. I installed the new P4 motherboard in my new P4 supercase with 350 Watt power supply, floppy drive, 10.2 Gbyte Maxtor harddrive (from my old Gateway), DVDROM (from old Gateway), new U.S.Robotics Winmodem card, and new ATI Radeon 8500LE 128 MB video card. Eventually, I will get a new harddrive and a new CDROM instead of the DVDROM but for now I just wanted to reuse some components to make this a bit simplier upgrade. I had a difficult time removing the DVDROM from my Gateway mid-tower case. I had to use more force than I would have liked to pull the bezel off the Gateway case to access the DVDROM. I pulled the front bezel of the DVDROM off the DVDROM a 1/4 of an inch and had forced the tray open too. I booted up the new PC system and found that the device manager does not recognize the old DVDROM. I removed the DVDROM forced the tray closed and reinstalled it. Now the tray will open when I push the eject button and close it too but it is still not recognized. I went into the BIOS and manually set the secondary (master) as DVDROM. It was on auto (detect) before. I rechecked the power cable and ribbon IDE cable and it looks like they are connected. The red stripe on the ribbon ... Read more

A:Solved: DVDROM is not recognized....

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Answer Match 63.42%

I bought a new Maxtor 40Gb HD to replace my old dead Maxtor. It is ata 133
but I cannot get windows to recognize it. I have it set up as a slave so I can image my C drive content to it because I do not have an OS CD.

I have tried various cable configurations, prim slave, sec master and I have put the jumpers in various slave or sec master positions. Nothing works.

It sees the drive on the first DOS boot screen but windows does not see it and it is not seen if I go to DOS from Windows. My system information says there is no problem hardware and Windows does not detect any new hardware.
Is this a faulty HD or am I not doing something?


A:Solved: New Hd Not Recognized In Win98

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Answer Match 63.42%

Recently, I started to get this error. Every 15 seconds or so it will make the disconnect USB sound and then this error message pops up:

If I click on the icon this is what I get:

Rarely it will also make the connect sound, but not often at all. Here is my device manager section:

I've unplugged every single USB device I have and the sounds/messages still pop up. Any help would be GREATLY appreciated!

A:Solved: USB Device Not Recognized

Well. Long story short: I check the metal ground prongs on the usb port and they weren't bent about a week ago. It worked fine for about a week. I think a cable or something caught the prong when I moved the tower causing it to happen again. Quite confusing, but all I had to do was bend the metal prong back to touch the usb again. Fixed.

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Answer Match 63.42%

I have a custom built system w/Asus M3A motherboard, raptor HD, SATA DVD-Rom drive, GEforce video w/512, 2G DDRram, 9600 quadcore, etc.

Everything has been working perfectly. I went to install my new WD 500G hard drive, and the system found it immediately, reported it working. However, after installing the new hard drive, I went through the utilities on the installation disc, all seemed well, and then on reboot, I get **Error: No CD-ROM drive found, please check power or cable.
**Error: IDE C-ROM device driver NOT installed!!

I have tried about 20 times since with the same result- checked all cables and connections. I have tried switching the SATA cable for the cd-rom with a new one I purchased, I've tried different SATA inuts on the motherboard; nothing. Same message.

In the motherboard manual, it doesn't say anything about where to put the DVD rom cable, but when I installed the DVD-Rom a few weeks ago it found it and it has been working perfectly. I thought maybe i put the new HD in the wrong place, and that it maybe interfered with the DVD-rom or something, but when I disconnected the new HD, nothing changes.

The SATA notes in the Asus manual say that 1/3 are for master, and 2/4 for slave (data disc.) So I put the WD on 2 or 4, and it found it, but now I have this issue.

I cannot make any headway; no matter what I do I get the same message.

I made a boot disc with the HD utility today, but when I put it in the floppy drive, it just gives me an a: prompt; ... Read more

More replies
Answer Match 63.42%

I recently decided to fill up all of the slots on the front of my computer, so I got four CD drives and plugged them in. I got the two cables running from the IDE slots on the motherboard to the CD drives and they are all plugged in themselves. Only problem is, it will only recognize one, sometimes two. I had three going once, but it hasn't worked again. I want these so that I can just leave the games I play the most in the computer at all times so I don't have to always change CDs. Any ideas?

A:Solved: Some CD Drives not recognized

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Answer Match 63.42%

The audio loads up at first and then about 30 seconds after that you try to load the volume controls it says that there is no active mixer. I have already checked to see if there was a problem with the drivers. What kind of conflict would cause this problem? Any help would be appreciated. I have conexant high def audio

A:Solved: Audio Not Being Recognized

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Answer Match 63.42%

all of a sudden my cd drive on my laptop is not working. Error message I get is "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" does this mean it's dead? When a disk is put in, it powers up and spins them for a couple seconds then stops... my computer it's not showing as an available drive anymore.

A:Solved: cd drive not recognized

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Answer Match 63.42%

Hello, I am thankful a site like this exists to help those of us who get stumped on difficult, confusing or any other type of problems with computers and all things that in the same area of technology. I am thankful to anyone who may be able to help me solve my dilemma and I certainly appreciate your time to answer me. I have read as many of the forums as I could find relative to my problem and have tried almost every direction others have posted to solve my issue - with no avail. I was using the external hard drive and tried to safely remove hardware when I was given a message that told me the device was still in use. I waited several more minutes before trying again with the same results, so I simply disconnected it from the USB 2. from my Sony Vaio laptop.

I remembered something else I needed to do and realized it was on the had drive I just disconnected and so I plugged it back in and received a quite chirping sound from the device. I realized something was wrong and went under My Computer to see if I could get into the drive and investigate - it was not visible! I began researching the internet for solutions and began with unplugging/replugging the device, restarting the computer, removing/installing the device, looking for any greyed areas or flags while into the Device Manger and running chkdsk in which it prompted me with the message that said it "couldn't open the volume for direct access." I have only one USB cable as this product is new and I have n... Read more

A:Solved: WD 500gb Ext. HD Not Recognized

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Answer Match 63.42%

on another thread, i'm looking for an answer to a problem with my daughter's computer and her dsl connection

i was asked to run ipconfig/all on both my computer, that works well with dsl modem, and her's, which doesn't...piece-o-cake, right

'cept on my computer, the command prompt brings this error message "'IPCONFIG' is not recognized as an internal or external command, operable program or batch file."

don't know if it makes a difference or not, but i'm typing it in with lower case letters

A:Solved: ipconfig not recognized

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Answer Match 63.42%

I recently reformatted a friends hard drive for them. They have an Inspiron 531s with Windows Vista. Ever since it has been reformatted the CD/DVD drive is not working. When I double click on the drive after putting a disk in it says to reinsert the disk. I tried to uninstall the driver and let the computer find another driver. Unfortunately this did not work and it just found the same driver. It is a TSST Corp DVD-+RW TS-H653B SCSI CD ROM Device. Under my computer it is listed as the E drive, and says CD Drive. Shouldn't it say DVD drive. Is this DVD drive a Toshiba. Could I get another driver from their website and try it. Any suggestions would be great. Thanks

A:Solved: CD/DVD not being recognized by the Computer!

I was reading up on my problem and stumbled across a good tip from Microsoft. Can someone tell me if this is a viable option: Read Below

Microsoft Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.

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Answer Match 63.42%

I have a Gateway M6881 notebook with an optiarc DVD burner (not sure of the model number due to "the problem"). The DVD burner is not recognized by the computer. Any suggestions?

A:Solved: laptop DVD not recognized

Is the drive not recognized anywhere OR just in My Computer? Please check Device Manager and the BIOS to see if it shows up there. If not then remove the drive from the laptop and then reinsert it and check those places again.

2 more replies
Answer Match 63.42%

I have Seagate Barracuda 7200.11 500 GB, it's maybe about 6 months old. It was working fine this morning, but after a power outage (behind surge protector) and a reboot, I got an error "hal.dll" is missing. So I went to work and looked it up and saw that IE 8 might be the culprit. So when I got home, I started to go through the process of recreating the boot.ini file that I thought was destroyed by IE 8.

Well come to look closer, I couldn't even find the drive in the BIOS. My secondary HDD was there, but not the one I was looking for. I tried in 3 other comps, and no dice, nothing shows up. The platters were spinning, but it's almost as if the firmware isn't responding or the driver for the drive, or something.

The data isn't so important that I'm willing to pay $1000's of dollars to get it back, but I would like to know if this is something anyone has experienced, a HDD to just die with no wawrning or anything. Also, if I get a HDD witht he same firmware etc, is it possible to just switch the electronic part, my pc board part, and possible have it work, just throwing out ideas.

Any comments or thoughts appreciated, thanks!

A:Solved: HDD not recognized in BIOS

If it is only 6 months old it should still be under warranty

3 more replies
Answer Match 63.42%

When I try to copy all items to a cd my d drive says there is no cd-r in the drive. It's not reading it. How can i fix this problem?

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Answer Match 63.42%

Recently whenever I go to start my computer the bios will get to the screen that reads "Dell" and says f10 for setup, and so forth. It gets half way loaded and just stops. When I let it sit for around 15 or so minutes it says "Cannot find bootable drive." or something like that. What is odd though is that the first time it happened I just restarted my computer and it let it go. The next time it took four reboots to load, then six, and so on. I reset the bios by shorting the jumpers and it fixed the problem for a bit, but it is back now. Any ideas?

A:Solved: SSD not being recognized in bios

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Answer Match 63.42%

We;;! It all started with a virus on the WD 200GB hd. In the "ill-fated" process to eliminate the virus the whole drive got DoD Wiped. I partitioned it OK with the WD software diagnostic/install stuff but the BIOS does not recognize the HD now and can't get an OS installed( Win2K Pro)? I had the BIOS (Award) updated in '03 and believe this has nothing physically to do with the HD anyway! BIOS being a flashable chip type thing? Or did the wipe also "Do" the BIOS chip info( Was DoD)? Any help greatly appreciated. Wife says she is going, if I don't get it working? Thanks guys


A:Solved: WD 200GB HD not recognized?

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Answer Match 63.42%

After installing a new DVD burner, Windows will not load and I get a page that says "Drive 2 not found".
I recently purchased a DVD burner to replace the original DVD-ROM in a Dell OptiPlex GX620 desktop. The old DVD-ROM drive used an IDE cable and a Molex power supply connector but the new burner used SATA connectors for both so I also bought a SATA data cable. I got no new SATA power supply cable since the existing power supply already had what appeared to be an extra, unused SATA power connector.
While the old DVD drive used an IDE cable, the hard drive uses a SATA cable
When installing the burner I used the existing extra SATA power connector and the new SATA data cable which I plugged into an unused SATA connector next to the hard drive connector on the motherboard. Upon startup I get a Dell splash page and then, for lack of a better word (please pardon my ignorance), a DOS type page (black background with white script) that says:
"Phoenix ROM Bios Plus Ver. 1.10 A07
Dell System OptiPlex GX620 Series
Bios Ver. A07
Drive 2 not found: Parallel ATA, PATA-0
(Pri IDE Master)
Strike the F1 key to continue, F2 to run the set up utility"
But striking F1, F2 or any other key does nothing.
The new burner has power because the tray will open and close by use of the button on the front but will do nothing else.
I have rechecked all of the connectors and made sure they were all seated properly and do not appear to be damaged but at this point I have run out of t... Read more

A:Solved: New DVD burner not recognized

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Answer Match 63.42%


I'm having this annoying problem for almost three weeks now, so I would appreciate any help in this matter.

I have bought an external Hard Drive Housing Kit from TrekStor and after a while bought a Western Digital 320GB Hard Drive to put inside the kit. The housing kit supports connection to the PC by USB 2.0 and for Windows XP there is no need for installing any drivers, as long as you have SP2 installed (like I have in my PC).

When I try to use the External Drive XP pops up a yellow message like so: "USB Device not Recognized". It appears that if I disable USB 2.0 support in the Device Manager OR VIA my BIOS then XP recognizes the device and it is working But only in USB1.1 speed, which is not acceptable.

I have tried to update all my BIOS and my Motherboard software and tried to uninstall and reinstall the USB port drives in the Device Manager but still there is a problem.

I also checked the external drive on another PC with USB 2.0 - and it works just fine, so the problem is not the hardware.

I am in great dispair and in need of assistance...

Thank you!

A:Solved: USB Device not recognized

16 more replies
Answer Match 63.42%

I purchased a new DVD burner from newegg:
After installing it I turn on my computer and I go to my computer and my new dvd burner and my previous LG GSA-H10L dvd burner arent recognized they both power on fine and the trays open and close but neither of them are recognized. I have no idea what the problem is althought I did a bit of reasearch on google and somethings said stuff about registry files. Can anyone explain what the problem is and how to solve it.

I have tried rebooting my computer several times
I have assured that the E-IDE Cables are plugged in properly to both the drives and the motherboard.
Also note that my LG DVD Burner use to work fine until I plugged in my new Samsung drive.

Problem solved. I took off this white clip and switched it to a slave or something like that. Google has saved me yet again

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Answer Match 63.42%

in a catch 22. i have the software for the cd-rom but cant get it onto my flybook because it will not recognize the device... i dont have internet on my laptop... how do i get around this?

A:Solved: laptop will not recognized ext. cd-rom

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Answer Match 63.42%

RE a friend's computer, Dell XPS200, with 32 MB memory. He recently had his hard drive re-formatted and software reloaded. The guy who originally put in the CDRW for him didn't leave any of the info for the drive. It worked fine before the re-install.

Here's the prob:

On bootup the correct CD rom drives show in the setup, and Windows regognizes the drive and loaded RWD-RW2224 driver for it (The CD-R/RW is master on secondary, a read only Sony CD-rom is slave). However, when trying to run Easy CD Creator 3.5 this error comes up: No recordable device found.

I have removed both CD devices in Device Manager, and no reference to CD-Roms exist in the Autoexec or Config files.

On the drive itself it says it is made in Japan by "Victor Company", and it is Model XR-RW2224. Has Windows/98 loaded the correct driver. Do I need a newer version of Easy CD Creator?

Thanks in advance.

A:{SOLVED} CD-R/RW not recognized as recordable

8 more replies
Answer Match 63.42%

Running Win 98 on a Pentium 3 box with an AOpen 1232 CD-R Drive...

When I try to open any CD burning program I receive the following error message "No Supported CD-R or CD-RW Drive Detected" or something to that effect. Problems started when I installed new CD burning software.

1) I've checked to make sure the wires are connected
2) I've removed the CD-R Drive from the device manager and restarted
3) I've uninstalled existing CD burning software and reinstalled one of them <CD-Maker 2000>
4) I've downloaded a new driver from AOpen and installed it
5) I've checked existing TSG forums for advice

Does anyone have any suggestions on what might be wrong? Any assistance would be appreciated.

-> mojo

A:[SOLVED] CD-R Drive Not Recognized

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Answer Match 63.42%

Until recently I have not had any problems with the USB ports; now, the ones in the front of the case are not recognized after the system goes to sleep. If this feature is turned off everything works fine. I am using an Intel core i5, 750 @ 2.67GHz, 8 GB ram and 64 bit operating system. It is a Dell Studio XPS. Windows 7 with SP 1

Have checked all the drivers and all are up to date. There isn't any indication in Device Manager and each entry indicates "operating correctly"

Any and all help is appreciated.

A:Solved: USB Ports not recognized

Check the Usb Hubs in Device manager, right-click > Properties > Power Management tab, make sure 'Allow the computer to turn off this device to save power' box is NOT ticked for each Hub.

(I'm in XP right now the wording etc may be different in 7)

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Answer Match 63.42%


I am having a problem with my Toshiba Satellite P745-S4102 laptop's webcam. It cannot be recognized when I try to use it in skype. I've gone to the device manager, and it shows up as an unrecognized device. I have tried uninstalling and reinstalling the software. I've also tried restarting the laptop, which has worked in the past. Neither one works now.

Any suggestions for what I can do?


A:Solved: webcam not recognized

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Answer Match 63.42%

My neighbor has a weird problem. His mouse stopped working. When I went over to fix the problem I found out his mouse was not being recognized. In the control panel (in Windows XP) I clicked on the mouse icon and went to hardware. Nothing was showing. I shut down his computer (an Acer, sorry don't know the model number) and plugged in another Ps/2 mouse, still nothing. What are the chances that his Ps/2 mouse plug is blown?? I told him to go get a USB mouse (he's out getting it right now) so he can get back on the internet to finish a test for school. What/where do I need to look to fix his problem?? I've looked at the device manager (no listing for a mouse), on the control panel as stated above, I went into the bios and didn't see anything for a mouse control. Any help/advice on how to solve this problem would be great. If there is a chance that the Ps/2 plug is blown, how do I find out for sure??

A:Solved: Mouse not recognized

Not necessarily the PS/2 plug, but the controller chip may be blown. Especially if someone had plugged in a mouse while the system was on.

USB might be the way to go. I've had that problem with a PS/2 keyboard on a system I worked on for someone. USB works fine.

Sometimes there is a setting in BIOS setup enabling PS/2 mouse usage, but if it was working, unless someone was in there messing around with settings, it should not change on it's own.

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Answer Match 63.42%

I'm helping a friend whose computer won't recognize either of the cd drives. The error message that I get points to a registry error. I am unfamiliar with XP being that I still have a 366 running Win 98. Also, the machine is very sluggish. I plan to remove several of the running processes. Any ideas?


Logfile of HijackThis v1.99.1
Scan saved at 3:00:46 PM, on 3/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\SoftwareDistribution\Download\9093e8d3e790b5dec631e441... Read more

A:Solved: CD Drives not recognized

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Answer Match 63.42%

Have a friend with a Dell desktop who recently upgraded his RAM to 4GB. Computer has 4 slots. Each slot will take up to a 1GB DIMM. Memory is DDR2. Computer originally had 2GB memory in slots 1 and 3. He added identical 1GB DIMMs into slots 2 and 4. He says he has checked to make sure both are fully seated. Windows says he has only 3GB; so does DxDiag, the first part of which showed this:

System Information
Time of this report: 11/12/2010, 11:26:17
Machine name: D3SN3F51
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension 4700
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 659MB used, 6055MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 ... Read more

A:Solved: Memory not all recognized

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Answer Match 63.42%

My CD rom is recognized as a hard drive(i.e. I can double click on the icon and it will open as an empty folder if there is no CD present, or show the contents if a CD is inserted). This also happens with my CDRW. Both are slaves, CDRW is secondary. I have all my drives on auto-detect- during start up all are listed appropriately, and in the right order. I just finished building the cpu- Tyan Trinity 400 motherboard, PIII 667 flip-chip, (2) 128 memory chips. Everything works fine except for the above. I did have to change one IRQ setting(onboard serial port 2) from 2F8 to 2E8 in order to get an uninterrupted boot to the OS. I ran msconfig, unchecked all my cd references, rebooted, and still nothing. Could there be a bug with the motherboard?

A:{SOLVED} CD Rom kind of recognized...

6 more replies
Answer Match 63.42%

I've just bought a 500GB Verbatim USB 2.0 External HD, and have been having trouble getting it working on my Windows 7 desktop since the get-go.
I have tried many different methods and searched many forums, including this one; and usually I am great with stuff like this, but no luck.

- It is not listed in My Computer, or even in Disk Management; only Device Manager.
- It is listed in Device Manager with a yellow '!' ; The drivers for this device are not installed. (Code 28)
- When I plug it in, Windows searches, but can't find a driver to install for "WDC WD50 00BEVT-00A03T0 USB Device
- It works PERFECTLY on my mother's Windows 7 Laptop (plugged in, windows update installed driver, done)
- Also works and detects no problem booting from a Ubuntu Live CD on my desktop (which I need it for)
- My friends' external HD's also did the same thing, but detected & worked fine to copy files in ubuntu or other PC's/laptops

Things I have tried:
- Switching USB cords, ports
- Uninstalled, rebooted, unplugged/plugged back in
- Having it plugged in before/after OS bootup
- Installing newest chipset drivers
- Microsoft FixIt (No device driver found)
- Deleting UpperFilters in the proper registry file (backed registry file up as well)
- Re-Formatting the External HD
- Windows 7 Installation Disc (Repair)
- Switching to AHCI from IDE, and back

It simply can't find a driver, and I have scourged the internet looking for a driver, but most ... Read more

A:Solved: External HD not Recognized

8 more replies
Answer Match 63.42%

Up to now I have saved jpeg files to a cd using Adaptec Easy CD Creator. Those files did NOT show up when I used a kiosk for digital photos. Now I've upgraded to XP and I saved some photos to a CD with XP. I took the CD to a kiosk and still not photos showed up again! I have baffled. Additionally, I cannot open any photos from the CD's I have now that I don't have a a new version of Adaptec Easy CD Creator. I tried to download UDF Volume Reader, but had no luck, even after turning off security software. Any help will be greatly appreciated.

A:Solved: Photos on cd not recognized!

14 more replies
Answer Match 63.42%

I've just built a new desktop with wireless built into the motherboard. The motherboard also has 2 LAN ports, but neither is showing up in my network connections or in my device manager. There are only two network adapters that show up, the 1394 Net Adapter and a Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter. I've tried creating a new connection using the new connection wizard but the LAN connection I try to create never shows up in network connections. I've tried looking for drivers that might help but I haven't found anything. Are there any steps I'm missing in setting up my LAN connections?

Here are my specs.
ASUS M2N32 SLI Deluxe motherboard
AMD Athlon 64 X2 6000+
2 gigabytes Corsair memory
EVGA Nvidia 8800 GT graphics card

A:Solved: LAN connection not recognized

9 more replies
Answer Match 63.42%

Cd tray wil not open, not listed in My computer and device manager has no listing. Opened tray with paper clip, but it doesn't close on its own.Just like it was never there. Did a restart and it still didn't work. I have a Dell Dimension E520 with Windows XP. Any suggestions?

A:Solved: Cd drive not recognized

8 more replies
Answer Match 63.42%

Computer Specs
OS: Vista Home Premium
Version: 6.0.6001 Service Pack 1 Build 6001
Type: x64
Model: HP-Pavilion m9400t

A Little History
This computer is a little more than a month old. The two external hard drives and the portable media player I use are both much older:
-HD#1 (WD Caviar, 640GB) - Less than a year
-HD#2 (ChenYu, 250GB) - More than four years
-ARCHOS 605 - Less than a year
There is also another character to introduce, my webcam:
-Logitech QuickCam Pro for Notebooks - Less than a week
With the exception of the webcam, these three items have been working properly throughout the first month of the computer.

The Problem
Woo! Now, down to the good stuff. The problem occurred for the first time on 1/2/2009. Certain USB devices that have been plugged in for a certain (unknown) amount of time would cease to be recognized by the computer. As far as I can tell, this has only affected the Caviar, the ARCHOS, and the QuickCam. My mouse (it's a USB mouse) and the ChenYu drive are still working fine. For instance, last night, as a test, I left my Caviar on and my QuickCam plugged in. This morning, when I tried to open up the QuickCam software, it gave me this:

A webcam was not found or is not working properly. Check to make sure the camera is properly plugged into the USB port and press the Reconnect button.
As for the Caviar, when I try to access it, all the folders would appear as empty, even though (I know it's not and) the Disk Pro... Read more

A:[SOLVED] Some USB Ports Not Recognized

hi ok you could uninstall the web cam and see if the other harware works as it should if yes you found the problem maybe a driver update for the cam would help if not go to start control panel device manager and look for any yellow! if there are any download and install the drivers from the manufacturers web site support page for your make and model of comp that is here with a little luck you get it sorted

14 more replies
Answer Match 63.42%

I moved my desktop from work to home and now it's not recognizing any mouse at all, be it PS2 or USB. I managed my way to Device Manager using just the keyboard but "Mice and Other Pointing Devices" isn't there at all. Not even a category, no yellow exclamations, nothing at all. When I plug in/take out a standard USB mouse it makes the USB ding in WinXP but no "New Device" or anything like that shows up. I'm stumped. Ideas?


A:Solved: No Mouse Recognized?

16 more replies
Answer Match 63.42%

After a foolish error of trying to copy a protected cd into a virtual cd-drive the real drive no longer recognizes it as what it is, although it still gives the correct auto-start-window with the play-button. It should give the install-button... check my other post on the games section for more info.... please help

A:Solved: Installation cd can't be recognized


Well, I don't know how you "copied" the cd, usually you "mount" and iso image of a cd with daemon. Is that what you did?

Anyway, be careful you don't delete anything important, but:

Start>Run... regedit

Edit>find... genius. Delete all the entries that are connected to "evil genius", there should be about twenty-(ish). When you delete one, just press F3 and it will continue the search. Just be careful to check the key so tha it is really from EG.

BTW, great game.

2 more replies
Answer Match 63.42%

For some reason my 60G drive is only being seen as a 8G drive.

During installation of a fresh copy of XP SP2 the largest that I can partition I can create is 8G.

I have run the HD Diagnostics that is in the BIOS and everything passes. I have also booted off of a Linux Live cd and Linux lets me create a 60G NTFS partition but when I go to reinstall XP again it will only see 8G. I have updated the BIOS on the laptop tried writing zero's to the entire drive as well. If I install XP on the 8G partition I look in Disk management and it only sees 8G with no unused space available to create another partition.

My guess is that the drive is failing but it seems odd that Linux would see 60G and let me write zero's to the entire drive without errors.

If anyone has any ideas on this please let me know. I would rather not buy another drive if I don't have to.

HP Pavilion ze2000 laptop
Toshiba MK6026GAX

A:Solved: 60G drive recognized as only 8G

8 more replies
Answer Match 63.42%

I have a Dell Inspiron580 and a Dell Studio 17 laptop. Yesterday they recognized each other. Today the laptop can access the desktop but the Desktop does not recognize the laptop. I thought it was a Linksys problem but they told me it was computer related. The laptop could ping the desktop but not viceversa. At one point, while talking to the Linksys tech, the name of the laptop showed up under Network but when I clicked it it could not be found. it was suggested that it might be related to a firewall but I don't see how that could have changed since yesterday. Any suggestions would be appreciated

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 8055 Mb
Graphics Card: ATI Radeon HD 5450, 1024 Mb
Hard Drives: C: Total - 939685 MB, Free - 818910 MB;
Motherboard: Dell Inc., 0C2KJT
Antivirus: Norton Security Suite, Updated and Enabled

A:Solved: Network not being recognized

6 more replies
Answer Match 63.42%

Herro ...
I was required to purchase a portable hard drive for my college media class. It worked fine this morning, but it stopped being recognized on ANY computers this afternoon.
I figure it's because I went between a PC and a Mac. My home computer is a PC that runs Windows Vista Home Edition, and the Macs at school run OS X.
Any ideas why my hard drive won't be recognized? It's a 2.5" USB 2.0 SATA Drive.

A:Solved: Portable HD not recognized on Mac or PC

Are you giving it enough power??

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