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Hi, i need help testing a battery or a port of battery of a laptop dell

Q: Hi, i need help testing a battery or a port of battery of a laptop dell

Hi i have a XPS M140 dell laptop, and bought a new battery, wich came charged to 40%, the instructions said that i should discharge the battery to 2% and then chargeit to 100% for first time.

I used the laptop withouth cord until it was 3%, then i plugged it but the amer light that should appear it is not when i plug the laptop with the battery installed, then i check the energy administrator (i have xp and lubuntu, and it both was the same) and it said "charging" but it stayed in 3%, i let it more than 12 hours plugged but never charged the battery, it is still in 3% and the light of the battery doesnt turn on.

I dont know if the battery is bad, because it worked when had charge, or is maybe the laptop that is not charging.

Is there a war to check if this port is charging electricity to the battery? i have a multimeter and i know how to open this laptop. Any information would be helpful as i havent been able to found information on this.

and also is there a way to know with the multimeter if the battery is allowing energy to charge it?

i hope you have understood, im still klearning english, thanks for your time

A: Hi, i need help testing a battery or a port of battery of a laptop dell

Testing the DC jack on a laptop
https://www.youtube.com/watch?v=nrsUsyxzk1M

1 more replies
Answer Match 102.48%

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

24 more replies
Answer Match 97.86%

I am running an HP Pavilion dv7 3165dx notebook with Windows 10 Professional. I purchased an extended life battery earlier this week and installed it 11/10/16. At first it charged to 26% and stopped, then only to 4% and now it doesn't even recognize the battery and upon running the UEFI program both with the new battery as well as the old, original, battery I seem to come up with the same results, a Failure ID of 9UTQ58-51T89V-XD0021-C09T03. At least the battery light blinks with the old battery but the light stays on for about 3 seconds and goes out upon plugging in the charger with the new battery. Any ideas what I can do to cure this annoying issue?

A:Upon testing battery with UEFI my brand new battery has a fa...

Is it a genuine HP battery or a "compatible" battery? I think the battery you bought may be bad so your recourse lies with the vendor of the battery. 

1 more replies
Answer Match 95.76%

Hello there..

Can anyone tell me some names of softwares which can test my laptop battery's performance? Bit of hard to explain but here goes..

This software simulates the day to day tasks of user in his laptop, examples are browsing, office work, a bit of photoshop etc etc. So this program does these automatically without any need of a user. Then as the software runs the battery starts running out of power just like normal. Then at the end of it we can see for how much time the battery has lasted.

I am definitely sure this software exists.. Can anyone help me regarding the name of this software/softwares

Thank you

More replies
Answer Match 90.3%

Hopefully I get a solution to this question but my Lenovo Y50 has not been charging even after I thought it was my laptop charger was broken I bought a new one of the same exact type and It still didn't work and did the exact same thing as it did with my old charger. (i had this laptop for a year) What did the laptop exactly do? Well my laptop when I plugged it in it didn't work unless I set it up in a certain way to where I wiggled the charger tip around untill it finally said It was charging and I had to hold it into that position like a statue or else it would unplug if it moved an inch. That's not even the worst part! My chargers also heat at the tip. By heat I mean it literally gets so hot I burn myself on touching the plastic part and the metal part was very hot, when this happened on my new charger I made sure to unplug it right away to avoid doing any damage to it. Solutions I have already tried:Went into my control panel -> device manager -> Uninstalled both of the battery things like the ac adapter and the other thing I don't remember what it was called -> reinstalled -> Worked for a bit but not 100% gauranteed and after a while it didn't work Can't do a battery gauge reset because charger always unplugs Already tried BIOS does nothing. Don't even tell me to restart my laptop lol. Summary:Y50 won't charge, Have to have charger at certain angle to chargeTip over heatsdid everything in device manager to fix itno driver up... Read more

A:Lenovo Y50 Battery port, Or battery itself proble...

Hi Seal,
 
Welcome to Lenovo Forums.
 
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
Check if charging.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that Kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

3 more replies
Answer Match 89.04%

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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Answer Match 89.04%

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

3 more replies
Answer Match 85.26%

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

2 more replies
Answer Match 84.84%

Hello there,

I have an one year-old ASUS K53S Laptop, Windows 7 Home Premium 64bits, 6GB Ram and 500HDD.

At the beginning, my battery lasted >3 hours in Balanced power mode (which is the one I alway use) and now due to regular use it last about 2 hours.

Everything normal until here. About 2 months ago, i started playing this game in full screen with the battery on and it last about 30-40 minutes until it reached the low battery warning (11% left). I would then plug the power on and resume the game, charging the battery as well.

After a few weeks, the warning stopped appearing in the desktop and the computer automatically hibernated (5% left) with the game still on. So i plugged the ac power on and resumed the game right away.

This kept happening from that moment on: every time i played the game it would reach 5% battery left and hibernate for itself, whereas it should appear the low battery warning at 11% left where I would plug in the ac power and charge the battery without going into hibernation.

On top of that, my sister kept stealing my ac charger for charging her Toshiba Satellite as she often forgets her own charger at her workplace!

Now, at the present day, when the battery reaches about 15-20% left, the laptop power off unexpectedly, as if I had pull the battery off of the laptop.

It must be from all those time it would reach 5% left, with the game still on, that "tired" the battery and now it won't even last further than 20% left...

It might ... Read more

A:Laptop powers off unexpectedly at 20% battery left. 1YearOld Battery..

Hi there .. Do you have Power4Gear Installed ... If so i would look into the Settings for that could be a power plan so save Battery life ... It should also be able to tell you your Battery's Health status ... I have no idea how good this Program is could be total crap ...

9 more replies
Answer Match 84.84%

my battery was giving 1.5 hour power backup from last 4 months... then last month it decreased to 1 hour...from couple of days it decreased to 1/5 hour(with error 'Consider replacing new battery') and yesterday i was using on battery power... and battery had 34% power remaining.. suddenly battery indicating light turns orange and pc shutdown... after that.. my pc is not charging battery... and if i run pc on battery.. it work 10 to 15 minutes ( with orange light.. and on task bar.. battery icon giving error "No battery is detected" ) and then shut down.

today i run laptop on battery power and open setup..and there was error "No battery installed" in battery info...

what happened.. can anyone tell me????

i forgot to tell you that... according to battery's LEDs.... my battery is healthy enough.. but now only 1 led is working...

A:My laptop running on BATTERY and giving error 'No battery detected'

Your battery has failed and must be replaced. They're only good for three or four years. Happens to all laptops.

2 more replies
Answer Match 84.84%

It's so strange. Today when I turned on my laptop, suddenly, there was a message that my battery has problems so the computer might shut down suddenly. I tried different strategies, like uninstalling the battery driver, or letting the computer completely die. When it turned off itself at 6%, I turned it back on, and it was at 2 minutes battery life. Then in a few minutes, it said 4 minutes battery life for 6%. Now, it's passed an hour, and it says 3 minutes, but changes sometimes to 1-4 minutes. The battery meter is completely wrong, and I don't know what to do since it is closing the computer way too early. I'm still not sure what the problem is. Please help me.

A:Laptop Battery Meter is Completely Wrong and it says there's a problem with the battery

How long have you been using the laptop with battery? Is it still under warranty?

2 more replies
Answer Match 84.84%

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

4 more replies
Answer Match 84.84%

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

6 more replies
Answer Match 84.42%

Recently I noticed that the amber LED on my HP Probook 650 G1 flashing constantly, even when the laptop is powered off.   The System Tray battery indication is 100%, fully charged, when on AC power and 100% on battery power shortly after undocking.    I find the Probook won't power up if AC power is not available (no response when pressing power button) but remains powered when I remove it from the docking station.    Have the electronics that control this LED flashing and power up when not on AC gone bad?    Is this an indication of other failure? thanks

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Answer Match 84.42%

I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

1 more replies
Answer Match 84.42%

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

1 more replies
Answer Match 84.42%

Hi, my girlfriend in Beijing has an Acer Aspire S3 latop. She bought a new battery for it a while back and told me it was no good. I was in Beijing recently messing around with it and found that actually the battery is fine (lasts for >4 hours) but when unplugged and running on battery power, the laptop often just cuts out suddenly (loss of power). I took the battery out and had a look and cleaned all the connections but they seem fine.

The next part is the strange part and which I hope might give someone a clue as to what's going on...

When it cuts out, it will never restart again unless the mains power cable is plugged back into the laptop. As soon as that's done and the power button is pressed, it starts up again and the cable can be taken out immediately (I mean immediately - you can plug the cable in, push the "power on" button and pull the cable back out in less than a second) and it will start up and run fine on battery again... until the next time it suddenly cuts out without warning.

Because any unsaved data is lost and because the laptop cannot restart without the power adaptor, this very portable and light laptop is now reduced to having to be kept at home all the time and plugged in, which is exactly the opposite of what she bought it for.

Anybody have any idea what the problem could be or suggest some tests that could be done to find out? She took it to a local computer shop but the guys there had no idea.

Thanks in advance for any adv... Read more

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Answer Match 84.42%

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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Answer Match 84%

Hi, My son has a Dell inspiron 1300 lap top which would only run a few minutes on the battery, it worked fine when the mains charger was plugged in, assuming the old battery was faulty he purchased a new compatable battery for it (not a genuine dell) Since fitting the new battery, when he switches on the laptop he gets a message saying it does not recognise the battery and will not charge it. The supplier of the battery insists their batteries are compatable and the laptop needs to recalibrate ? will these machines only work on a genuine dell battery ? can you help us ?
 

A:Dell Laptop Battery

Dell uses proprietary parts. If the non-genuine part will not work I would return it and purchase one from Dell.
 

1 more replies
Answer Match 83.58%

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

1 more replies
Answer Match 83.16%

i replaced the old battery with the new one as the old one wasnt being charged

the problem was that old battery message "" plugged in, not charging"

the problem didnt go away with the new battery

A:dell laptop battery not charging

I had the same problem once and this solved it. Take a look at this link.

Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The same details are available in this thread
"Plugged In, Not Charging"

9 more replies
Answer Match 83.16%

Hi all,
I have a dell inspiron 1720 laptop. Almost to the date of the warranty my power supply died. I found a replacement one on line (Not dell) and it works fine. 1 month later my battery will not charge. When I use the power supply the icon will say Use a dell power supply, PC is plugged in, not charging.
Is there something with the system that will not let the battery charge if there in a non-dell supply used!
Thanks
ROB
 

A:Solved: Dell Laptop battery

you might do some web searches to see how common this problem is, in that dell and hp had some other problems they are having to deal with, but sure haven't did any public notifications, see HERE
 

2 more replies
Answer Match 83.16%

I'm using a compatible battery on dell vostro 840 (Vista Home basic). It works fine with adapter. but when battery got fully charged and I removed the adapter, then after 10-15 minutes, laptop got locked with black screen and then then shutdown in 1 minute.
When I restart it again on batter, then it works fine till battery end
The problem occurs only for first time I run it on batter but work fine after starting 2nd time on battery.
Everytime, I works on batter, I wait for it to locked & shutdow for 1st time and then I start again for 2nd time and it works fine for next 2 hours.

What Can I do except changing my battery as I do want to buy again a battery and this compatible battery also gives backup upto 2 hours.

More replies
Answer Match 83.16%

Hi there,
I have a dell Inspiron 2200,
Its a few years old now, and the battery has been playing up a little bit over the last 3/4 year.

The laptop Battery is now continousally flashing untill the laptop is powered down.
I have tried discharging and recharging the batery, however it only has enough power these days to power it for 15mins or so anyway!

Can someone sugest whats wrong with it? and Is there a way to fix it?

Many thanks.
 

A:Solved: Dell Laptop Battery

7 more replies
Answer Match 83.16%

I just bought a new replacement dell inspiron 1545 laptop battery,and works with power supply disconnected from computer,however it shows x in battery icon,and reads no battery detected,this is a windows 7 system and a dell laptop,any suggestions on how to get my pc to read or recognize this new battery? it also shows that it cannot read model number of battery during startup so no charging can be done??
 

A:new dell laptop battery,not being detected

1. If it is a non Dell battery it is quite common that some cheaper alternatives are not detected
2. Go F2 setup on post (think it is F2 on a dell - enter BIOS scroll across to power options look for battery learning function or something similarly worded
Enter that and see if there is a choice for enable etc.
If so select, save and exit
Reboot and test
 

1 more replies
Answer Match 83.16%

Greetings--- I am a novice at fixing problems. When my Dell INSPIRON 8600 LAPTOP boots up it starts with this message " The Ac Power Adapter type cannot be determined. This will prevent optimal system performance" It then gives me 3 choices F1 continue boot -- F2 utility setup -- F3 ignore message in the future.

The laptop will not run unless plugged into charger as the battery is less than 7% charged and I receive a warning about the same.

THE BATTERY WILL NOT CHARGE UP BECAUSE????????

I have had this laptop for 4 years and have had 0 problems til now.

Does anyone have an idea on what to do now?? Laptops are portable but I have to stay tethered to the cord to use. THANK YOU scoop2.2
 

A:Dell laptop will not allow battery to charge?

9 more replies
Answer Match 83.16%

I was using laptop today when battery power started dropping at an alarming rate..................I have used the battery 2 or 3 times for less than 10 minutes in 2 years.
Maybe that is the problem.A message said replace battery,when I took the battery out ,it appears to be rechargeable!!??.
The main problem is why did it suddenly lose power?
Hope I've chosen correct place to post. Any help appreciated.

A:Dell laptop battery problem

Laptop batteries lose their ability to hold a charge when they are not used on a regular basis. Conditioning the battery once a month will help to recharge the battery and help the cells remember how to hold a full charge. If you let a battery drain slowly due to no use, eventually you will have a dead battery.

Laptop batteries only last 18-24 months to begin with and if it is not being charged and discharged regularly, the cells have no way to learn how to hold a charge. It is very important to initially condition the batttery with 2-4 complete charge/discharge cycles and then maintian it once a month to get the best performance.

More battery tip info:
http://www.batteryfuel.com/faq1.html

4 more replies
Answer Match 83.16%

I have run across a Dell T54FJ laptop battery that looks different from known genuine Dell laptop batteries and might possibly be a counterfeit. Here are some photos of the laptop battery in question:

Here are some pictures of known genuine T54FJ laptop batteries:

Here are the differences I notice between the battery shown in the first set of photos that looks different from the known genuine batteries and might possibly be counterfeit, and the known genuine batteries shown in the second set of photos:

The text is in a different font in the battery shown in the first set of photos than it is in the known genuine batteries shown in the second set of photos.
The known genuine batteries say Further processed in China instead of Assembled in China, even though I have encountered known genuine Dell laptop batteries for newer Dell laptop models that actually do say Assembled in China.
The text Cells made in Korea and Assembled in China is clearly in a different font in the battery shown in the first set of photos than it is in known genuine T54FJ batteries.
The small print on the TIS logo and on the TÜV GS logo on the bottom label is legible on the known genuine T54FJ batteries if you look closely enough, but is illegible on the battery shown in the first set of photos, even if you look at the label closely.
The RBRC Recycling logo is clearer on the known genuine T54FJ batteries than it is on the battery shown in the first set of photos.
The battery shown in the ... Read more

More replies
Answer Match 82.74%

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

3 more replies
Answer Match 82.74%

Thanks for reading this. i have never posted anything in my life but i am stumped and need some help!
I got a dell inspiron 2200 and one day i was running it while it was pluged in and i unpluged it and the laptop just "Bloop" shut off......i tried turning it back on but nothing. just as if i had no battery in it at all. when i pluged it back in it fired up like normal i checked the battery meter and it said 97% full then charged up to 100% full but still it wont run off the battery. as soon as i unplug it it shuts right off.

Someone told me to run the battery calibration but my bios doesnt have an option for it. at least i cant find it. i know it has it somewere because when i first bought this laptop the screen was broke and when i bought a new one for it and booted it up it said i had to run the battery calibration befor it could start "not sure why" but i did...watched it drain and charge. so i know it's in here somewere. do you think this would even help?

Also i think i updated the bios so it might have had an older bios witch might have had the battery calibration and the new one i put on doesnt. It has verison A07 now. i tried "downgrading" to A05 and A06 but it doesnt let me, Says i have a newer verison and cannot install an older verison.

Stinks. this problem kinda takes the "Mobil" feature out of a laptop. Any help would be Awesome!

A:Laptop battery issue ??battery calibration??

i'm afraid the battery calibration program is only used to initialize new Li-Ion batteries which need to be prepped with an initial charge-discharge cycle.

It sounds to me like you have a battery composed of 32 (probably AA sized) cells.
One of those cells has died and hence you see only 97% charge. Unfortunately losing a single cell prevents current from entering or leaving the battery so your battery will not discharge correctly therefore shutoff without discharge.

I think you need a new battery. Although it may be possible to replace the single bad cell, other cells may be degraded also - if one cell failed, why not others? unit could have been exposed to heat etc.

Although I was an engineer for Gould, I am not a battery expert!

good luck!
Simon

2 more replies
Answer Match 82.32%

Hi all,
I have recently purchased a D430 laptop that comes with Vista. I found that there is no way I can set the charging scheme (i.e. charge only when battery power falls to xx%, etc that I found in my old IBM one). I don't want it to cycle at high percentages as it would degrade the battery fast. Removing the battery is not a good solution - it seems this model is designed to have the battery attached all the time.
Any suggestions?
 

A:Dell laptop battery charge settings?

Have you tried using another battery?
 

2 more replies
Answer Match 82.32%

I have a Dell Latitude notebook. In the lower right hand corner it shows a plug that indicates that the notebook is plugged into the wall directly. However, now and then a lightning bolt will appear over it indicating that I am on battery If I shake the cord sometimes the bolt will go away and sometimes will not. Does this indicate I need a new battery, i.e. that it no longer can hold a charge or do I need a new AC cord?

Thanks
Nancy
 

A:Dell Laptop New battery or cord needed??

Hello,

Check your AC adapter connector on the laptop to see if it is loose. Plug the AC adapter into the laptop and where the connector goes into the laptop see if you can move it around and how much play it has. It sounds like a typical problem that I see all the time on laptops in our shop.

If that is the case, then you will have to have the laptop serviced to fix the problem.

I hope this helps a little.

Shane
 

3 more replies
Answer Match 82.32%

Hello guys,

I recently bought a Dell laptop. Been a month of usage only and on the last use I allowed the battery to be drained fully since i did not have my charger with me. Upon charging and switching on again, the system had a boot configuration error.

I sent the laptop back to the supplier since i was still under warranty. They said this was not covered under warranty because i allowed the battery to be drained and i should not have allowed that and as such would have to pay for it to be fixed.

Are they correct or are they trying to dupe me?

A:Windows 8 Dell Laptop Battery Drain

your laptop came with warranty paperwork, what does it say?

8 more replies
Answer Match 82.32%

The battery charging light is flashing orange and green which according to the helpfile means that 'the battery is too hot to start charging'. I have switched the machine off for half an hour - it is definitely cold, but this light continues to flash and the battery will not charge. The laptop is about 8 months old and battery use has been fairly light.

Any advice greatly appreciated.

Thanks in advance

Danny
 

A:Dell Inspiron Laptop - battery not charging.

it sounds like a defective battery. if the laptop is only about 8 months old then it should still be under warranty. you should contact dell about the problem and get a replacement battery.
 

9 more replies
Answer Match 82.32%

Kindly confirm whether the battery J1KND is original or not.
The barcode has : CN - 04YRJH - 48630 - 66O - O26F -A04
Also it has KC 2016.06 and DP / N 04YRJH
Thanks in advance.
If you could provide a logo that would be great..

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Answer Match 82.32%

shows only 2% charged and battery will not charge.... HELP... need to fix this. If I unplug the power, and plug it back in, it will show it is charging for about 20 seconds but then stops charging and the percentage does not increase.. does anyone have an idea what causes this and/or how to fix this?

A:Dell laptop battery Plugged in, not charging

What exactly are you trying to charge?Are you charging it with the charger that came with the device? It's possible that the charger you are using doesn't provide enough amps to properly charge the device. If you were using the charger that came with it, have you tried a different charger?Lastly, have you tried a different outlet?User Info Page Biography for full specs.

7 more replies
Answer Match 82.32%

I have a Dell Inspiron 6000 laptop which I have just discovered has a faulty battery, and although it is plugged into a power socket, won't start up. Any thoughts on how I can get around this?
 

A:Starting Dell laptop when battery faulty

Remove the battery...
 

4 more replies
Answer Match 82.32%

Just got a new DELL battery for my DELL INSPRION 1525. It does not hold the charge longer than 15 minutes. Contacted the place where it was purchased and was told to configure the battery with the BIOS. Went to the DELL Drivers site for the BIOS....cannot get the download for the battery BIOS to take.

Any ideas on that...or why the battery is not performing as it should??

Thanks!!
 

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Answer Match 82.32%

I was given a 7-year old Dell Inspiron 6000 laptop to do a clean reinstall of Windows XP.

The battery in it is Dell-branded and appears to be the same one that came in it.

The charger works fine and kept the laptop powered during the entire setup/install/update process.

After I was done, I discovered in the power options and in the taskbar that the battery isn't being detected.

I examined the battery and the contacts and didn't see any damage or corrosion.

I wanted to update the BIOS, but I couldn't because of the "no battery detected" issue.

I realize a 7-year old battery likely no longer holds a charge, but why isn't it being detected?

I've never run into this issue before, so I'm stumped.

Anyone have any ideas?

----------------------------------------------------------
 

A:Solved: Dell Laptop Battery Not Being Detected

16 more replies
Answer Match 82.32%

This problem appear at all Dell models...from our experience specially after a dc power jack replacement the laptop doesn't recognize the batery or AC-DC adapter...we try reseting the bios by removing the CMOS batery, didn't fix it...the only fix we found so far it's a replacement ac adapter or battery...it worked in all cases...the place to buy it...the cheaper but not the safer...ebay...buy it on your risk...if further solution found pls reply back or place an inquire at www.nydatapc.com
 

A:Dell laptop not recognizing AC-DC adapter or battery

power adapter lead gone off when pug in the laptop but the laptop wont turn on. dell d 610. what do i do pls.
 

1 more replies
Answer Match 82.32%

I know my Motherboard on my Dell Inspiron 8500 needs to replaced it stopped charging my battery about a year ago . I did all the sugestions from the forums but nothing helped and it was suggested after all that that my mother board most likley is damaged or defective. Well I purchased a new battery which basically has been keeping the settings because it had half a charge . What I want to know is can you charge the battery not installed in the laptop or are there chips on the battery that wont allow that ? I have like four ac adapters for this laptop is it possable to build a connection to the battery to charge it ?
 

A:Other Means for charging dell laptop battery?

sure, anything is possible,
how familiar are you with electronic circuity?
.
easy way,
do you know someone with similar unit?
 

3 more replies
Answer Match 82.32%

i just purchased a brand new battery for my laptop and it still will not charge or play off it and it needs to be plugged in.

any suggestions are grealy appreciated
 

A:dell latitude CPi laptop battery not working

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Answer Match 81.9%

Hello,

Sorry for being away from posting on the forum since a long time, though I have been visiting the forum lot many times, without logging in - mainly through Google search. That shows how effective the website really is.

Since some time a very persistent error has been bothering me and I thought it best to come here and post the issue.

After my original battery for my Dell Studio 1555 32-bit computer died, I replaced batteries thrice, one after another (the computer is five years old).
The three replacement batteries were:
1. Dell - exact replacement 56 Wh
2. LB1 - matching specs but 48 Wh
3. Dell - exact replacement 56 Wh

Since the second replacement battery, the Low Battery Alarm has been disturbing me each time that:
1. The computer is restarted with the main power disconnected.
2. The main power jack is removed after a 100% charge.
3. The main power jack is removed anytime.

Since in the first place I never set this alarm manually, I am assuming there could either be a Dell specific registry issue with after-market batteries, though I don't understand why. Either way the irritant must go.

I checked Advanced Power Options under Power Scheme but found nothing that would give me a hint of what's wrong.

The alarm screenshot is attached.

Any help would be welcome.

A:False "Low Battery Alarm" with after-market battery - Dell Studio

Rule out the OS and Drivers by downloading a Linux LiveCD and booting from that See if you get the same errors/alarms/warnings.
If you do it could be a faulty charging circuit in your laptop. Check with Dell and see if they have a battery calibration tool. Sometimes completely running the battery flat a couple of times does a "reset" kind of thing.
Sorry I can't think of anything else just now.

1 more replies
Answer Match 81.9%

Hi,
I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

2 more replies
Answer Match 81.48%

Ihave a dell laptop computer studio 1749 it is about 5 years old the battery is getting very hot is there anyway I can run this laptop from the electric plug and bypassing the battery as I am retired and money short I really do not want to have to pay out big money for a new battery dell said they are arround $ 200.00 I had the motherboard replaced about 2 years ago everything else seems to be in good working order I am running windows 7 64 bit . or should I ditch this computer and see if I can get a new cheap laptop any advice or help would be greatly appreciated
present battery is dell M905pose Lion lithiumion serial # 7777.
 

A:battery problem with dell studio 1749 laptop

You should be able to take the battery out and run it directly from the power cord.

See this to help - ftp://ftp.dell.com/Manuals/all-prod...o_laptop/studio-1749_Service Manual_en-us.pdf
 

1 more replies
Answer Match 81.48%

i have laptop dell latitude  E6230 .when i purched the laptop battery timing is 5 plus hour and now battery problem that. battery option is show this massage . the battery one is nit available for use. what kind of problem. kindly tell me.

Xperts mary laptop dell latitude e6230 ha us ma ya problem ha.

A:laptop dell latitude E6230 battery problem

Hi ,
Thank you for writing to us!
We suggest you to run power troubleshooter and check if it helps.

PressWindows + X key.
SelectControl panel.
In the search box, typeTroubleshooter and then clickTroubleshooting.
Click on Power and Click on Next button.

Also calibrate the battery ,also check in BIOS if the battery is detected .Kindly let us know if the functionality of the system is being effected .
Kindly private message the service tag and email address.
Thanks
Robin

1 more replies
Answer Match 81.48%

my laptop battery is loosely connected,it is getting turn off when i move the laptop from one place to other, there is no problem with power jack or ac adapter. After many examinations i found my battery is loose, it is getting disconnect internally when i move or lift the laptop.
I need to solution to fix this battery connection. How to make it normal? should i replace the battery?

A:my dell laptop battery is loosely connected. need a solution

SRIDHAR,
Can you please provide your system service tag to me in a private message.  You  can  click my name  DELL-Jesse L and send me a Private Message with the Dell Service Tag number.. er
You would click my name in blue, then on the next page in the upper right corner, click the words "send private message"
Was the battery the original battery shipped with the computer?  Has the computer been dropped or damaged in any way?  Is it an extended life battery or a regular battery that sits flush.

6 more replies
Answer Match 81.48%

my dell d600 wont charge batteries

I have purchased a new power supply, new battery

nothing worked so I took it to get it repaired and I was told that there is a problem with some connector in the montherboard I guess thats what detects the battery..
and in the bios it reports the battery as unknow as does windows
does anybody know if this is DIY job? instead of spending money on getting it repaired?

also is there a way to recharge a battery without have it inserted in the laptop?

thanks
 

A:Dell D600 laptop problem - Battery not working

I wouldn't waste any more money on a laptop that old. It's unfortunate that you spent money on a new battery and power adapter.

There's no point in charging the battery externally, which would require yet another purchase if such a device exists for that model battery. The odds are the problem is with the laptop itself.
 

1 more replies
Answer Match 81.48%

i bought dell ( n5520 )  i5 3rd generation
in slightly used
please tell me
how can i check
its battery is original or not ?

cn-0911MD-48630
654-O0GX-A02
Made in china
2016.05

A:how to check ,battery is original or not in dell n55520 i5 laptop

It's a Dell part number, but there is no way to know if it's original to the system.  If it is, bear in mind that system is about four years old, so the battery is likely at or near the end of its expected lifespan.  In fact if it is original, and the battery still works - that's quite a good thing, since they generally last 2-3 years.

1 more replies
Answer Match 80.64%

hello all, I have a problem in my Dell latitude pp0x1 laptop which is like following: 1- When I press power on button, the power light LED become light ON for 3 or 4 second and return back to off state and the laptop not powering ON at all. 2- when I connect it to the Dc power the battery button wink slowly. really I am in trouble and worried of this error plz help. thanks
 

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Answer Match 80.64%

Recently in the process of upgrading my Dell laptop the plastic cover of the CMOS battery broke off. I held the battery back into the casing with a sticker tape. The system worked fine until I took the laptop to work some weeks after. At work I pressed the power button to turn on the laptop, but it wont turn on. Absolutely no sign of power to the system; no power led, no sound or feeling at all. When I noticed some noise inside the laptop, I opened it and behold the button CMOS battery was no more in place.

I got back home and I fixed the tiny plastic that holds the battery to the casing with a little epoxy adhesive, and used the opportunity to replace a new battery. After coupling the machine back the condition remained the same. Any assistance from this great forum would be appreciated to be able to get my laptop up and running again. Thank you all in advance.

The Laptop is: Dell Inspiron 1501, 2GB RAM, 2ghz speed processor, Win 7 installed. I have no reason to suspect the power pack, everything looks fine.
 

A:My Dell Laptop fails to turn on after change of CMOS battery.

8 more replies
Answer Match 80.64%

There's a company that runs an old CNC punch press for making radiator parts... This setup is probably 25 years old or more. The pc that controls this CNC is an XT 286 or a 186. Finally got the upgrade to Dos 6.22 on a 50 meg hard drive

Anyhow, the cmos battery is dead and keeps losing the settings, I need to replace it somehow. To get access to the computer internals is a 2 hour process, just don't want to do it til I have something to put in there...

Anybody know if the battery size has changed at all over the years or even remember what goes in there??? It's been too many years since I seen a system this old and memory doesn't serve me anymore.

Thanks

The kicker here....

They are getting a new CNC machine in a months time to replace this unit, and are looking at any possibilities of upgrading this computer and keep the CNC running... If I post a few pics, anyone want to take a shot at the hardware possibilities?
 

A:Testing your memory banks... Cmos battery.

The cmos batteries on those things are alot different then the small coin like batteries we have today. I have run into many different types of cmos batteries in those old computers. Your best bet is to open it up and see.
 

1 more replies
Answer Match 78.96%

my laptop battery light is flashing orange. I'm running Windows10.
I checked the battery health meter and the battery is 100% charged and the meter indicates that it is functioning normally. The laptop is only a few months old.

I saw another post that suggested rebooting the laptop with the cable unplugged. I'going to try that next.

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Answer Match 78.96%

Hallo!I purchased a Dell Inspiron 6400 laptop 3 months ago.Approximately one month ago , the laptop clock started malfunctioning.Whenever I switch off the machine for a few hours e.g. during nighttime when I sleep,the timer shown is way ahead when I switch it on.For instance,if I switch my machine at 11 pm when I set computer clock to 11pm,when I wake up in the morning at 9 am,the computer clock shows 12.30 pm on the same day.The timer moves more ahead whenever I switch it off.Even after I re-set the clock,the same problem will manifest itself when I switch it off.Is this a software or hardware problem and how can I fix this?

Also I am curious concerning the best way to enable laptop battery have a longer life.Should one (option 1)always connect the laptop to the main power whenever one has access to the mains power even if the battery is full or should one (option2)fully charge the battery,disconnect the laptop from main power and use the battery charge and then wait for battery power to get finished so that one can then re-charge battey using main power?Which is the better option?

Please respond to my queries as soon as possible and I shall be infinitely grateful.Thanks in advance.
 

A:Computer time/clock too fast Dell laptop and battery maintenance issues

Paragraph 1. I'd say HardWare and therefore warranty !

Paragraph 2. Leave the power in with the battery in
 

3 more replies
Answer Match 78.12%

Hi,
Find 14 easy ways to prolong your laptop battery life and find more Laptop, Processers, Hard Drives, Desktop PCs, Anti Virus and User computers at a good price in findnearyou.com Findnearyou.com
 

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Answer Match 78.12%

I'm wondering if there are any recommended external extended runtime battery options for the 7710 series laptop.
I see dell now has some external add-on battery options for longer runtime for the 5510 -- the Dell Power Companion 1800 mAh
accessories.us.dell.com/.../ProductDetail.aspx
but I assume it must not have sufficient output for the 17" 7700 series.
Is there an equivalent product for the 7700 series? I'd like to add 12 hours of runtime for a location that may have a few power outages a year and wouldn't mind buying a couple or few of these devices if there were one which was compatible.

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Answer Match 75.18%

Hi everyone,

My laptop battery seemed like it had loads of life left in it, but one day it just suddenly stopped working and my laptop started saying "no battery is detected". I contacted the insurance people and they came over to check that the battery was dead and that it wasn't a problem with my laptop itself. They confirmed that I just needed a new battery and sent me a new one. Now with the new battery in it is saying the exact same thing ("no battery is detected"), and only working off power from the charger. If I take the battery out and then put it back in again, the laptop says "plugged in and charging" for a few seconds before switching back to saying "no battery is detected" and completely ignoring the battery.

I know that the problem must be with the laptop and not the battery, so does anybody know how I can fix this problem?

Thanks.

A:Laptop battery problem: "No battery is detected"

Hi and welcome to TSF please try removing the battery and the ac adapter and hold down the power button for 45 secs then try booting with the battery alone

5 more replies
Answer Match 72.66%

I have an Acer Aspire 5740-5780 series laptop. There are two lights side by side on the laptop near the mouse touchpad. One indicates when the computer is plugged in, and one indicates the battery's status. If the battery is fully charged, and the laptop is plugged in, both will be blue. If the battery is charging, it will be orange.

Recently, the battery was dying; so I bought a replacement. It worked fine at first; but I noticed that, when I would charge the new battery, the battery indicator light would be orange for just a few seconds. Then it would go off completely, then turn blue very briefly, and then it would turn back to orange, and continue this process. The battery would eventually charge fully, but needless to say, this was really messing up the battery. Within a couple of weeks, the battery was dying, and Amazon gave me a replacement. Unfortunately, I realize now after this is happening again with the second replacement battery, that the problem must not be with the battery.

So here is my question. Do you think the problem is with the AC adapter or with the connection between the AC adapter and the laptop? A new adapter is not that expensive, and the laptop is over 3 years old; so I could see that being the problem, but I don't want to buy one if it's not going to do any good.

The reason I am confused is that the laptop works fine when plugged in without a battery even being in it. There is seemingly no loose connection at the port, and the cor... Read more

A:Is the problem the AC Adapter, the battery, or the port?

I have read quite a bit about people haveing to update the bios to fix it. I don't think it is your adapter. Did a quick search found this. http://www.solarum.com/2010/01/03/acer-aspire-battery-not-charging/
 

2 more replies
Answer Match 72.66%

please  help i  have  just  got a  Inspirin 15 3000 series intel  dell  laptop  and  cannot  find  a port  to  plug  it  in
can  you help please?

A:which port to use to plug in to charge battery

Please enter your service tag number (or use Detect Product) onto link below.
Manuals:
www.dell.com/.../

2 more replies
Answer Match 71.82%

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

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Answer Match 71.82%

My Lumia 950 wont detect battery I have original charger, When I connnect phone vibrate one time and a battery with a cross apperar.

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Answer Match 71.82%

Hi there,
does someone knows about this issue?
means as well te delivery for thoose ones is not possible due several Quality reasons
heard that since april16 this issue is common public at DELL?

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Answer Match 71.4%

My laptop is Inspiron 14R (N4010) and the exsiting 48Whr battery is drain very quickly. So I would like to replace new once.I find 90Whr as url below compatible with mine. But I just wonder, Can 90 AC adapter use with 90Whr battery?
90Whr Batteryaccessories.us.dell.com/.../productdetail.aspx
90W AC adapteraccessories.us.dell.com/.../productdetail.aspx

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Answer Match 71.4%

HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











Solved!
View Solution.

A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

4 more replies
Answer Match 71.4%

Hello there!

I have an ASUS K50IE laptop that i had for 2 years now. been working fine until 2 days ago.

this problem has been bugging me for the last 2 days. here's why.

my laptop suddenly didn't detect my battery. thought it was because my battery was dead. I searched the net on things to do before "throwing in the towel" on my battery and today i came across a blog where the instruction was to uninstall the Microsoft ACPI compliant control method battery driver. I did just that and my battery suddenly worked! well sort of. now here's where it gets all weird.

every time i open my laptop i do the following:

1. plug in AC to laptop.
2. turn on laptop.
3. unplug AC.
3. laptop runs on battery.
4. log on to windows.
5. battery icon shows up as an empty charging icon then shows the "Battery is not detected" icon again.

please take note that my laptop is still ON and WORKING. so this means (MAYBE?) that my battery is working.

is it a battery problem? or the driver is just messed up?

please anyone who encountered this and had SUCCESSFULLY fixed the problem. coz i need to fix this right now.

thanks and more power to you all!

A:Windows 7 ACPI doesn't detect battery but battery is working

I had a problem similar a while back. Try this
1.Shut down the laptop
2.Take out the ac cord and the battery. Hold down the power for about 10 seconds to remove electric charge in the capacitors.
3.Put the battery back in and reboot.
4.Start windows normally, and See if the battery is recognized.

3 more replies
Answer Match 71.4%

Hi,  I am gonna purchase the new Inspiron 17 5000 (5759).  Just wondering if I am gonna change the battery in  the future? How can I do that?  Or we just can't change it? Thank you for your help!

A:Battery replacement for Inspiron 17 5000 (5759) integrated battery

Please click on link below, hopefully it will be of help:
Inspiron 17 5759 Service Manual - page 14

2 more replies
Answer Match 71.4%

A Dell customer service advisor recently suggested I buy a new battery to fix a problem with my battery not being recognised at system startup nor charging when the adapter is plugged in.
Despite my AC adapter being the original adapter that shipped with my computer, the new battery still fails to charge. I receive a message informing me that the AC adapter type cannot be recognised (quickset). Furthermore, in what can only be described as an outrageous step, this message informs me that Dell will throttle my machine ("your computer will run more slowly") and then battery will not charge.
Clearly there is an error in the adapter hardware (most likely related to the well known one wire technique for battery verification)  meaning it cannot be recognised by the computer. I was therefore incorrectly informed to buy a new battery that neither solves the problem nor is of any use as it cannot be charged. Is this how Dell treats their customers?
I propose two solutions which Dell could offer me:
1. Send me a new, working 150W adapter compatible with my XPS 17 as a gesture of goodwill following the incorrect sale of a new battery at great expense which failed to solve the problem.
2. Provide a way to circumvent the faulty charger verification process. This is crucial for two reasons. Firstly the adapter is the original adapter that came with my computer so to verify its authenticity is not necessary. Secondly, Dell has zero right (non, whatsoever) to force consumers ... Read more

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Answer Match 70.98%

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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Answer Match 70.98%

I am new at this stuff and I seek help from all those who can give it. Ok so my first charger stopped working and I bought a new charger. The charger worked great for a few months after purchase. Until one day the charger stopped charging on and off. I unplugged it a few times and then it stopped working. I let the battery die after. I am guessing that it stopped working because i may have screwed up the charger socket by tripping on the cord thus pulling on it im not really sure anymore. The laptop is in a bad condition, it's four years old i think but it can still run. The battery is the same not change. HELP ME for I am an *****
 

A:Toshiba Satellite M45 Battery or Battery Charger Problem

You probably broke the internal AC adapter socket. It can be repaired, but you will have to take it in for service
 

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Answer Match 70.98%

Over the last few months I noticed that the battery meter on my Dell Inspiron E1505 laptop was blinking red to green and back... so having had this laptop for several years, I assumed that I would need a new battery soon. The adapter power cord was also beginning to lose some of its covering near the plug in site so I ordered both a new battery and power cord. (That was about 2 weeks ago).

Upon receiving my order, I was very pleased to see that when I installed the new battery and new cord, the battery already had some charge (I didn't note how much). I felt relieved to have my mind at ease that all was now well with my computer. (little did I know that I'd be needing help less than two weeks later!).

Important note... I very rarely use my laptop without the power cord... (past experience proved to be frustrating because I always needed more time than the battery provided.)

I've probably only used the laptop "on battery"... a few dozen times over the last 3 years!

Now... I am in a dilemma!

Yesterday, I took the laptop with me out of town when my husband and I did some real estate hunting.
Instead of using the laptop on battery... we had it plugged into a special power converter for use in the car. I noticed that whenever we stopped and turned off the ignition... the laptop would lose it's power immediately, and as we resumed our travel... I'd have to restart the computer... and there would be the "black & white" warning... Read more

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Answer Match 70.98%

My W540 is asking me to consider replacing the battery. The original battery is a 57++, 9 cells, 11.1V, 8.96Ah 100Wh, Li-ion00 battery. Searched on ebay, cannot find an exactly the same one.  The closest match one is this:  Some 9 cells 57++ is 10.8V, 9.21Ah and Li-ion 20  ----- does this one is better than mine original because of its lower V?----- do you have a reliable seller from ebay or amazon to recommend ? From the Battery Maintenance window I found there is a Battery Health Mode feature somewhere. But where I can find it??

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Answer Match 70.98%

This problem occurred with prior Win 7 Home O/S, so I upgraded to Windows 10. Heavens-to-Mergatroid!  This laptop runs just fine when only battery is powering it.  However, once I also plug in the power cord, the O/S does a hard crash within 1 to 3 minutes. How special! I can get about 2.5 to 3 hours when using the battery, but not if I also plug in the power cord.  That means that when the battery gets low I must perform a standard shutdown and then insert the power cord which recharges the battery if I don't turn  on computer.  If I then start the computer with both connected, it crashes.  I am not patient enough to live with a computer that has to be recharged every couple of hours.  HELP! I suspected a heating issue, so I took the back panels off and thoroghly cleaned the fan vents and other cracks and crevices using canned air, but this did not fix the problem.  Since in runs just fine on the battery, I deduce it is NOT a heating issue, neither dust or heat paste issues.  (I also used a cooling mat to no avail) Im 70 years old living in God's waiting room, but parts of my body are 18 to 30.  However, I do have "Essential Tremors" in both hands so I cannot do a full laptop disassembly even if I want to, which I don't.  I cannot afford to pay a computer repair shop $100 or more to try a fix this vexing power issue.  Other than hocking my car (it's too old also) to buy a new laptop, does an... Read more

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Answer Match 70.98%

I recently purchased a used EliteBook 2740p and was disappointed at the battery life (probably due to years of use on the battery), so I decided to buy an Ultra-slim battery to maximize my battery life. Today, it arrived in the mail and I plugged it in only to find it doesn't seem to work. When I plug it in with the internal battery still installed, the battery (lightning bolt) LED starts to flash amber and for the most part, does not stop until I remove it. In Windows, the internal battery shows up as "Battery 2" and reports nothing installed for Battery 1. If I only have the external battery installed, the computer will not power on without the power adapter plugged in, and the computer reports no batteries installed. I have tried resetting the computer as instructed by another post on here (unplug power and all batteries and hold the power button for ~20 seconds), but that did not help. I can't find any kind of battery diagnostic tests within BIOS settings so I'm not really sure if this is an issue with the computer or the battery. I bought the battery used but the seller guaranteed it was tested and that it worked. Do I need to use the docking station to charge it? My guess is no since it has its own battery connection, but I can't really find much information about it. There is a button on the front of the battery with a battery icon on it but it doesn't seem to make any difference (I've tried both tapping it and holding it down).

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Answer Match 70.98%

I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

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Answer Match 70.98%

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

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Answer Match 70.98%

Been working fine until a few days ago. When I turn it on it says 163 - Time and Date not set - There is no option in bios to set date Non-System disk or disk error replace and strike any key when ready - Bios cannot detect hard drive So the question is if the RTC Battery is weak or dead can it cause above issues Thanks Chris

A:Question about RTC Battery (CMOS Battery) and System Errors

CWILLIAM83 Hello;Allow me to welcome you to the HP forums!The answer is actually -- yes and no. A weak or dead CMOS battery will prevent the BIOS settings from being saved when you power off the PC. If the default settings work OK with your hardware, then the only thing you would notice is that the clock resets. But, if you customized your settings to see the hard drive, then the default settings might not see it. After you replace the battery, you would have to go through configuring the settings-- again.Good Luck

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Answer Match 70.98%

The battery on my Latitude E6540 has become a little loose. This maybe normal with time? I'm not sure. The battery still charges and performs normally. However, it seems one of the springs in the battery release latch has broken. Thus, I cannot remove the battery to inspect the looseness. The battery wiggles a little. Any suggestions would be greatly appreciated. My latitude is still under warranty. As I work at an academic institution, the laptop is also registered with the institution. I figured I'd ask Dell first since the warranty is still in my name. Much thanks in advance.

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Hi,

Vista is retrieving me the error message that it is not able to retrieve the power parameters.
Do i need to install a softawre to allow me to access those parameters ?

Thanks for you feedback,

Rgds,

F,

A:Battery - Vista is not able the retrieve the power options for the battery

Hi

To be honest I have no idea what you are talking about.
The Vista power options are a part of the Vista OS and you don?t need to install anything.

But on Toshiba notebook the Vista power option would be extended by some Toshiba power options.
Are you speaking about this Power Saver options?
If yes, then I would recommend reinstalling the VAP (value added package) because these power options are a part of VAP.

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Answer Match 70.98%

User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.   

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Answer Match 70.98%

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

5 more replies
Answer Match 70.98%

I recently purchased an x230 and everything is perfect but the battery fit.  It moves up and down slightly.  I know there are many posts in the lenovo forums for all different models that the battery fits lose in "x" model and solutions of putting paper / foam / tape to make the battery fit tighter.   What I'm wondering is if anyone has actually had the problem fixed by lenovo.  I've read a few posts where a user has had the base piece of the case replaced (where the battery fit's into) and that has solved the problem.  I'm still within my return period on my x230 and am awaiting a call back from tech support to see if there is anything they will do but I don't think I will keep it if they can't fix it.   I'm just curious has anyone actually had luck by replacing the base piece.  From what i've read a replacement battery hasn't worked for anyone.  Also, I know everyone says its by design for thermal purposes but I haven't actually seen any official confirmation of this from lenovo.   Thanks.  

A:Battery Loose / Battery wiggle in x230 and LENOVO ...

As a follow up, I'm just curious if this is a widespread issue?  Anyone have loose battery in their x230 / x220?  I'm not talking about it falling out...but just a few millimeters of wiggle room.  Basically when i pick mine up or place it down, I can feel / hear the battery move.  I'm just trying to get an idea if this is a real problem or thats just how every thinkpad is.  I called support and they are sending someone to replace the base panel and we'll see if that fixes it.  I'll update this post when it get's replaced.   Edit* I also asked the lenovo support rep if they had heard of this issue and they said no, never.  I don't see how this is possible as if you do a google search for thinkpad loose battery there are many results.  

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Answer Match 70.98%

I was trying to read the chraging cycles of my battery, but I didn't find any software which was able to provide this information. Lenovo settings app and the the new version of Lenovo Solution Center don't display any information regarding the battery. Some people mentioned, that settings app should be able to set charging levels and to display battery info. But there's actually no battery settings menu available.I was trying some other software, but it seems to be impossible to access charging cycle registers. Is there any solution for proper battery management on Win 10 anniversary?

A:W530: Reading battery cycles / battery management ...

Lenovo Settings app (3.120.0.0 according tothe About box) displays battery cycles count in "Power Status" tab/Show details on W10 1607, on both P70 and W520 that I have around. Battery charge threshold is setup on the same tab. 

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Answer Match 70.98%

Today I found this page in Toshiba Spain website: http://es.computers.toshiba-europe.com/innovation/generic/BATTERY_PROGRAM_2 , and my battery is affected.

I called Toshiba and surprisingly the answer has been: *Yes, your battery is included but we no longer change them. If it has worked for some time then it should not fail.*

I have read many times the information in the mentioned web page and *I can't find the established period for the change*, and the most important thing is *it encourage me to remove the battery to prevent damages.*

I was expecting something else from Toshiba.

A:Portege M300 battery included in Battery Program

I believe you. Customers like you and me have always right and must get everything they want.
Hey battery of my notebook was affected too and it was changed 3 years ago. At this time the whole exchange program was ongoing.

Sorry but after so long period of time I presume the whole exchange program is at the end and out of date.
If you didn't have any problems with the battery in the past I don't think you will have it in the future.
When you will notice the battery is at the end by new one and everything will be OK.

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Answer Match 70.98%

Hi, When I first got my laptop, I would click on the battary icon in the tray and it would give me a time remaining estimate as well as the percentage.  I have since had to reinstall windows 8.1 and no longer have the battery time remaining estimate, just the percentage.  I have installed all the latest drivers from the support site and everything works fine except for that. I have tried every version of the BIOS available on the support site and reinstalled serveral times.  I also tried running a battery check which came back fine.  Any idea on how to fix this? Thanks.











Solved!
View Solution.

A:No Battery Time Remaining when clicking on battery icon in T...

Hello tm200 The Battery Time Remaining information has been removed from BIOS F.11. The battery time estimator basically looking at what you?re doing right now and give an estimated remaining time. It was common for the readout to go from 8 hours to 16 hours in a matter of minutes. This might cause more customer confusion than it would solve. The trend of mobile devices intended last for whole day is try not to estimate their battery life. For example, iPhones, iPads, Android phones, tablets, etc. all don?t try to estimate. They might give insight into your past usage, but they won?t try to project the future.  ThanksWayne

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Answer Match 69.72%

Hey everybody

I do not need IEEE so..
If I disable firewire in device manager will it turn it off and will it help to save battery power?

A:Satellite M100 - Does a disabled firewire port saves battery power?

Hi Dmitrij

I doubt that disabled firewire port will help you to save battery power.
If you want to save the battery power you should check the Toshiba Power Saver settings and options.

Check the HowTO document
+How to setup my computer for optimum battery usage?+
You can find it in Forum?s ?HowTo? area.

If you are using the Vista then I recommend checking the Vista Power settings.
More details you will find in "HowTo" doc:
+How to handle the power managment features of Windows Vista?+

Cheers

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Answer Match 69.3%

I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

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Answer Match 69.3%

All, Very strange thing going on, and I've not seen it on these forums, so here I go. Turn on laptop, the HP screen appears, and about 20 minutes later, Windows starts loading.Turn off laptop, pull the battery, turn on the laptop, and Windows starts loading within 10 seconds (normal). When the battery is in, EVERYTHING takes 15-20 minutes to start.  If I select F2 for settings, it takes that long.  If I hit F10 (or possibly F8), same delay.      If I take the battery out, it works perfectly. So....I of course assume bad battery......but I've never seen this type of behavoir in ANY computer previously. Any suggestions?HP G62-340US Notebook Windows 7 Home PremiumNo error message and no changes made to system. Thanks Donlen

A:HP G62 Battery causes slow boot - take battery out and boots...

BTW - I've noticed other things like "Failed DST" and things like that...but only when the battery is installed. When battery is out....passes all diags.

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Answer Match 69.3%

Hi all, I have a three year old HP dv6-6135dx that's been having battery trouble the past year and half or so (plugged in, not charging errors, couldn't hold a charge, computer only runs when plugged into adapter). So I decided to purchase a replacement.The replacement came with a 68% charge, which went down and finally died, and once again my computer would not charge the battery while the adapter was connected, at all. I went into the battery asisstant and ran the battery check but only got the error: "HP Battery Check was unable to access the battery." I did this for my old battery and got the same result. Any help on this matter would be greatly appreciated, thanks!

A:"HP Battery Check was unable to acces the battery"

HiDo a hard reset: http://support.hp.com/us-en/document/c01684768Please do all the troubleshooting steps in this document to identify the issue: http://support.hp.com/us-en/document/c00259897Update the BIOS from your HP product website:http://support.hp.com/us-en/document/c00042629Uninstall Microsoft ACPI Compliant battery & battery driver from Battery section in Device manager & Restart the system to reinstall them.Follow each method & check one by one. Hope this resolves the concern.,thanks,

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Answer Match 69.3%

Hi

I recently replaced the BIOS battery in my 8 year old PC, which I pulled out the garage after 2 years. When I first switched it on I got the warning - no big surprise given the age of the PC. I did ask how fresh the battery stock was when I bought the new battery, and was assured it should be fine.

Having replaced the battery I'm still getting the message about low battery voltage. I think it unlikely the new battery is faulty (but have no way to check it)...any ideas?

The PC is a Dell Dimension 8300 running latest SP of XP if that helps

Thanks

Rick

A:[SOLVED] low battery voltage warning - new battery!

Googling 'Dell Dimension 8300 low cmos battery voltage warning' gets some historical (and hysterical in some cases) anecdotes about this issue.


I'd suggest you power off, pull plug, press and hold the power button for 3 seconds, open case, pull cmos battery, clean cmos battery socket with a q-tip and some isopropyl (a SMALL amount), allow to dry, wipe battery contact surfaces CLEAN, reinsert battery, close case, plug it in and power up.

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Answer Match 69.3%

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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Answer Match 69.3%

My Yoga 3 pro is still a nightmare and so far is unusable given onging battery problems. However I digress. The thing wouldn't charge past 72% and took 2 days to get to that from 51%. So yet again I searched the net hoping to find something new and I noted yet another updated battery guage realeased only a few days ago. I also noted that someone had suggested deleting the windows battery drivers in Device Manager after disconnecting the battery which I figured couldn't hurt so went ahead. Once I reconnected the battery, plugged it in and waited for it to download the battery drivers, I noted it didn't install the ACPI component. Now lo and behold, I have no battery guage at all. In fact it says "The battery is not used", but of course it is. I then tried the latest battery guage driver but no improvement. Can anyone help in this age old problem? Cheers 

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