Tech Problem Aggregator

cant play downloaded avi files

Q: cant play downloaded avi files

i download a avi movie clip over ares.somehow it went into the corrupted files folder and turned into a 'STATE' file i think.cant play it got the Error ID = 0xC00D1199, Condition ID = 0x00000000!

A: cant play downloaded avi files

6 more replies
Answer Match 68.88%

Here is my problem: I store all my video files on an external hard drive. I had some problems on my computer and had to have the hard drive wiped and all my programs and data reinstalled. When the computer came back from the shop, I tried to play some of the videos on my external hard drive, but all I could get was a message that said access was denied because I did not have the proper permissions. Apparently something got wiped and not put back. Does anyone know a way for me gain the permissions or codecs I apparently lost? Is that possible? Please advise.


A:Downloaded Video Files Won't Play

9 more replies
Answer Match 68.88%

i'm a student and i frequently download lectures from youtube to watch them later
earlier this month i noticed a change in the extension of the files i download from MP4 to MKV which windows media player can't run
i tried media player classic which played the sound only
VLC played the voice but you can see what's wrong with the video

the strange thing here is my Samsung Note 3 can play it using a 3rd party app called V player but i don't like watching lectures on mobile screen
can you help me with this
thanks in advance

A:can't play MKV files downloaded from youtube

If SPlayer Portable (make sure to get the Portable. It doesn't have some bugs the installed version does) won't play it, you can try to fix it

Meteorite 0.11 beta

and/or convert it

MkvToMp4 0.224

The converter above is very fast especially for batch jobs where you only have to convert the audio and remux.

4 more replies
Answer Match 68.88%

downloaded a movie that is the bin file format. what player if any do i use to view/play the movie.....used winrar to extract files to a separate file. wmplayer does not recognize due to "codecs" requirements. Kindly assist. THANKS

will answer queries to this end!

A:how to play bin files of a downloaded movie

They don't like those kind of questions here. Try here:

Link removed! You've been here long enough to know better

3 more replies
Answer Match 68.04%

Suppose I start downloading a video file of 4 mb and when the file has just downloaded to 1mb or less...then is there a way to play that partially downloaded file?

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Answer Match 68.04%

Hey all,

My dad recently asked me to snatch some videos off of You Tube. They're tributes to fallen firefighters that he was trying to get to take and show around work meetings and what not. I managed to download them with a firefox plug-in (DownloadHelper I believe its called), then I used the Pazera converter to convert them from .flv to .avi as I thought .avi would work in pretty much any media player.

I e-mailed him the videos and he tells me the audio works fine on Windows Media Player, but the associated videos aren't playing (it's instead showing the default kaleidescope swirls). Any idea what went wrong or how I can do this differently so that he can play them on a regular Windows machine at home or work without him having to download anything extra?

Thanks so much for your time.

A:Downloaded .avi files wont play correctly

You are missing a codec that is needed to play the video properly. It should allow you to choose which codec to use.


Supported video codecs: XviD, DivX 3, H.264, WMV, MPEG4-FFmpeg, S-Mpeg 4 v. 2, Motion JPEG (MJPEG).

My guess is that to play that video you will either need DivX or XviD...alternatively you could convert them again and put them in WMV format and it would probably work automatically.

1 more replies
Answer Match 59.64%

Some videos made using an online system, screencasts, now downloaded will not show the video component when played on the computer.  Windows Media Player 12 had played them just fine when they were online, but now using Windows Media Player 12 with the same video downloaded, only the Media Player's visualizations show but not the recorded video portion.  Why or what can I do?
Windows Vista
Windows Media Player 12
Downloaded videos as MP4 (actually onto external portable hard disk).

A:downloaded video files not play the video portion (mp4)

Download CCCP Codec Pack. After install make sure you reset user settings. Reboot and you should be able to play MP4's using the Classic Media Player included in the Codec Pack. This codec pack will let you play just about any media file. Don't worry about the Russian Looking page. The site is legit.
Go to Start -> Programs -> Combined Community Codec Pack and open the Settings manager.
Press "Next" to get to the second page.
Under "Special Settings", check "Reset All Settings".
Press Apply.
Select Yes to the question, and follow through the Settings until Apply is hit again.

7 more replies
Answer Match 58.38%

Hi, i've been searching this forum for quite awhile and can't find any answers and was hoping someone can help me. Like the title says, when i download any .wmv file, i cant play it. I get this error, "Windows Media Player cannon play the file. The player might not support the file type or might not support the codec that was used to compress the file." But when i stream the video to watch it, it plays fine. I formated my computer twice and reinstalled windows xp with sp2 and windows media player 10. Please, any advice will help.

A:Solved: wmv won't play when downloaded but will play when streamed

16 more replies
Answer Match 54.6%

Ive got a 32GB memory stick.
It has about 24GBs of video files on it currently.

However when i put any new video files from my laptop onto it, and then try opening the, my video player just wont play any of them!!

The video player opens, but instead of showing the video timer as 0.00/3.20mins (to show that is has 3.20mins of video in the file which it will play),
it just shows 0.00/0.00 as the timer, and wont load the video at all!!
The current video files i have on there all play fine, but any new files i put on in the exact same format just wont play!

And it also f**ks up the video file itself just by being put on there though!

As i have a video on my laptop which plays fine, i put it on the memory stick and it wont play, i transfer it back from the stick to my laptop but the file then still wont play, and so has been corrupted somehow just by being placed on the memory stick!
Can anyone please please help??

A:Usb memory stick wont play any NEW video files, but will play all existing files!! :@

13 more replies
Answer Match 53.34%

I have downloaded several dvd's that my pc will not play. It plays the sound, but not the visual. It tells me I don't have the codec needed. I downloaded the suggested codec, but they still won't play. What do I do?

A:Can't play downloaded DVD's

7 more replies
Answer Match 52.92%

I am having trouble playing some MP3's. I purchased them legally from Wal-Mart downloads. When I restored my computer using Norton Ghost, these files are unplayable.
Other MP3's are fine. I tried a couple different media players. Nothing.

Could the restore have moved some files to different locations ?

A:Purchased and downloaded MP3's won't play !

They won't play on my MP3 player when I plug that in !

1 more replies
Answer Match 52.92%

I cant play any games on my computer like rumble fighters and other mmorpg games. I recently switched from windows xp to windows 7 and before i switched i could play any game i downloaded. So every time i start my game this standard vga adapter thing pops up.
System Information
Time of this report: 7/19/2011, 22:08:18
Machine name: JEFF-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: English (Regional Setting: English)
System Model: MS-7312
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: n/a
Memory: 512MB RAM
Available OS Memory: 446MB RAM
Page File: 1223MB used, 247MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: VIA K8M800

A:I can't play downloaded games

Try to update to the latest DirectX version and also check if that you graphic driver are installed. Also what graphic card you use? Standard VGA adapter is onboard cards.

16 more replies
Answer Match 52.92%

i downloaded some movies from limewire and kazaa and get this message on windows player 10, (code error) do i get these movies to play, i have no there code breakers for reformat programs,,,,i just want to play the movies.....please help.....

A:Downloaded movies will not play

Have you tried playing the file in an another media player? Real Player, etc.

If the file is good, not corrupted, then you probably need to download and install the correct codecs.


Look around for what you need and try it.

5 more replies
Answer Match 52.92%

This is not a problem with the OS. It's a problem with movies I have downloaded, some of which  won't play, or play without sound. When I try to play them, there's a problem. Either it plays, but without sound, or I get a popup that says I need to get some software to make it work. Many others have worked beautifully. The problem ones are formats using .avi, .flv, and sometimes mp4 extensions, all of which are quite standard. But the .avi ones won't play, even in Windows Media Player (yes, I checked that it will play .avi files). So how can an .avi file NOT play? Unless somebody tampered with the coding of the extension somehow. I'm no expert on such things. Similar things have been done to SOME of the .flv and mp4 movies, too. They all have to have additional software. But none of it appears to be offered at the DivX site. I use mostly DivX and WMP for playing videos. My system is W7. Most of the time, just to GET the downloads, I had to jockey around at the sites - they didn't give the download sites in a truly straightforward manner. Some asked me to "upgrade" Flash, and I rejected that until I went to the Flash site and found my software was entirely up to date. So it seemed obvious the "update" I was being offered was - not lovely. Though the site that gives the list of sites offering a particular movie is not Grade A, its WOT rating is perfect. I DO get what they offer, but it's the sites they direct me to, the ones that have the movies tha... Read more

A:Some downloaded movies won't play

Have you tried VLC media player? I have run into very few media files that VLC will not play, unless of course the file itself is corrupt; and it still may play it....

6 more replies
Answer Match 52.92%

I recently download a .swf (shockwave file) from YouTube, but it won't play on my PC. I have Shockwave 11 on the PC, but don't know how to associate .swf files with it. Tried associating it with the only .exe Shockwave file I could find (SwInit.exe), but that doesn't work. What am I missing here?

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Answer Match 52.92%

When I download a new utility, or game, the download is o.k but they will not play or operate. Floppys from another computer also fail.In each case a message comes up,"The service profile is damaged,reinstall.

Programs already well

Please help, I have been trying for days to get a solution.


A:Downloaded games will not play

8 more replies
Answer Match 52.92%

ok so i downloaded a movie from limewire and the format is avi. for some reason it wont play it. it says its about compressed codec or somthin.Moderator Edit: Moved topic to more appropriate forum. ~ Animal

A:Cant Play A Movie I Downloaded.

Download VideoInspector here and see whether the file is corrupt. If it is OK please advise which codecs you have on your PC?

4 more replies
Answer Match 52.92%

It's not that I get an error when I open the video, it's just that it doesn't run. Like I open it and the opening scene shows up but the video doesn't run. I can view the rest of the video only by grabbing the scroll bar with my mouse and just clicking it further along the line to progress the video. And even then it is just still images.

And yes I am 100% positive the video is not jsut a video of pics. This doesn't happen all the time, but only once in a while. and the vid is .avi

A:sometimes a downloaded video won't play

What was the downloaded video?

6 more replies
Answer Match 52.92%

bought a brand new emachine computer last week with XP operating system.
this morning I downloaded two mp3 songs but when i play them both there is no sound at all...they are playing but no sound. tried in Winamp and MS media player.
The rest of the computer sounds work and the mp3's that came with the system work too(ready loaded) there's nothing wrong with the speakers.
the mp3's that don't have sound have a bitrate of 32kbps....the ready-loaded mp3's that do have sound have a bitrate of 64kbps and 144kbps.
maybe the download bitrate is the problem....
another thing...the troubled mp3 files are 3.5 MB and 5.1 MB in would think both songs would have a play time of approx 4 or 5 minutes....but it's showing 16 minutes and 21 minutes...something is wrong..any ideas!!!

A:computer won't play downloaded mp3's

Maybe the downloaded mp3 files are corrupted in some way. Try downloading them again and see what happens. Regards Howard :grinthumb

3 more replies
Answer Match 52.92%

There is some problem with playing torrent downloaded video files (used to work fine before)
When I try to play on VLC -
"The procedure entry point libvlc_exception_clear could not be located in the dynamic link library libvlc.dll."
Need help please

A:Can't play downloaded videos

We do not help with torrents or any torrent related queries
The majority of torrents, especially media files ( images and video) are pirated so it is illegal
Topic closed
please read the rules before posting again please

We do not support P2P file sharing applications or web sites where the aim or much of the content is illegally shared copyrighted music, videos, or other files. This includes torrents, Kazaa, LimeWire, RapidShare, Pirate Bay, and the like. Any threads requesting help for such will be closed. Obviously, this does not include legitimate sites like YouTube, Flickr, Vimeo, Metacafe, etc, that have a strong content policing policy. If you're interested in the topic of P2P, you are free to discuss it on our site, but information on how to use these services will not be provided.Click to expand...

1 more replies
Answer Match 52.08%

Hello im fairly new to computers, I own a Dell c521,its hardware is in my signature.

Yesterday I updated my Computers drivers since the video card was recently purchased.

When the card first arrived i was playing all the games with no problems,(Company of heroes, Oblivion, and bioshock).

Now that i updated the drivers the game keeps crashing!!

A:Downloaded driver,now it crashes everything i play

Did you perhaps download beta drivers?

To fix the problem, Right-click 'My Computer">>properties>> go into the Device Manager, find your card under 'Display Adapters', Right-click>>properties, choose the 'Drivers' tab and click 'Roll back driver.' Should fix a driver-related issue.

1 more replies
Answer Match 52.08%

I have a bingo game installed,who has recently upgraded their software.It worked for a few days,but now i get the message,request to play not operating system is win 98.and i have dsl.some please help me.

A:can not play downloaded online game


Lets try a general cleanup first

Go to Tools | Internet Options. General tab. Under Delete Files, delete offline content. Also, clear the History.

Content tab, under AutoComplete, clear Forms and Passwords.

Advanced tab, under Browsing, look for Enable Insta on Demand. Untick.
Under Security, look for Empty Tempory Internet... Tick.
Apply and OK

Go to Find Files and type in cookie. When found, open the folder, and delete all the cookies found. You won't be able to delete the .dat file found.

For this, go here and get the Spider:

Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

Also, go here and download AddAware

Download and run, ensuring that Deep Registry scan is enabled. Remove all except any references to Web3000 or If you're unsure, copy/paste the list here.

Also, whilst you're there, download and install RefUpdate to get the latest updates. Just click Connect.

Also, what is the full error message that you're getting, and when do you get it? On logging in, or playing a game.. etc?



3 more replies
Answer Match 52.08%

I was just wondering about that? I have lots of movies,tv shows & music videos I downloaded. I wanted to know if there was a way for me to view them on a DVD player? I don't have a DVD burner but I was thinking about getting one.Today I went to a local Best Buy & I saw a cheap DVD player. It said that it supported Divx formats.. I was interested in that.My question is, can it read Divx files on CD-R format & play the movie?? If it can do that, I really don't need a DVD Burner.. I'll just get this DVD player instead.

A:Having downloaded movies play on a DVD player?

6 more replies
Answer Match 51.66%

I want to download far cry 4 games but i doesn't work. It say I download Net Framework. please help me out with Net Framework.please

A:Need Net Framework to play downloaded games from internet

Start>All Programs>Windows Update, Scan for updates. If .net framework items are not on the recommended updates, look at optional updates, they will be there. Just install it with updates.You have to be a little bit crazy to keep you from going insane.

3 more replies
Answer Match 51.66%

I'm trying to change some of the various sound effect with downloaded portal .wav files. So have worked while others have not. The only difference I have seen between the one that have worked and the ones that don't is that the working one show a bit rate in their properties. Is there anyone that knows how I can fix this? Thank you very much.

A:Downloaded .wav file will not play in sound effects

In case it's really the sampling rate what hinders the process, simply convert one of the non working wavs to the same rate of the working ones. Winamp does that quite easily via the Wav out-plugin


2 more replies
Answer Match 51.66%

Build 10586.494 - video created by my MS Lumia 950 cannot play since the last two builds were upgraded to. Also audio & video files downloaded after the last two builds will not play (previously downloaded audio/video, plus previous video created by this phone can still play) but either display the error message that the phone does not recognize this file format ore that the path to the file is unknown. This occurs when trying to play the files from any app including even Microsoft's that are part of the OS.

A:Newly downloaded Audio & Video Will Not Play

If you have stored those files on sd card it may be due to corrupted files..
And most likely your sd card will crash when you remove it from the phone..
If you have stored on phone storage,you can try soft and hard reset but back up your data..
You can consult if this doesn't work
Windows 10 Mobile

1 more replies
Answer Match 51.66%

Games from store will download but in most cases when i click on the tile for the game the opening screen will come up and after a few seconds it minimizes its self and that is the end of it. No Microsoft games will play and very few non Microsoft games will play.

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Answer Match 51.66%

well i downloaded a tv show ( season 1 ) using bit-torrent but i cant play it. the files are .avi but when i play it using windows media player it says "This file is already in use. Close other programs that may be using the file, or stop playing the file, and try again later." and when i try it in the DivX player i get a message saying "Failed to open file. Please check that it is a valid AVI or MPEG-4 file. Can anyone tell me y its not working and how to fix the problem?

A:i downloaded a .avi movie with a torrent but it wont play

oh and i also get this message when i open it in Windows Media Player "Windows Media Player cannot play the file. The file is either corrupt or the Player does not support the format you are trying to play."

16 more replies
Answer Match 51.66%

Nevermind, I gave up and tried streaming again and it worked.

More replies
Answer Match 51.66%

Okay, here's the thing. I can preview the music in napster, but once it's downloaded, the integrated Napster player wont play it. I get the following error: "Sorry, there was a problem playing this track. Please try again later." When I open up the directory where I've downloaded all the music to, I can play any of the files fine in winamp. But when I try opening them in Windows Media Player, I get another error: "Windows Media Player encountered a problem while playing the file."

I have Windows Vista, and Windows Media Player 11. Any help would be very appreciated!

A:Can't play LEGALLY downloaded Napster music in WMP!

16 more replies
Answer Match 51.24%

Hello everyone, so my old computer recently broke down so I got an extra laptop that my father had. I've been trying to play several games that I've downloaded but I need to update my graphics driver. The issue with that is the manufacturer is "(Standard Display Types)" I don't really understand how to find where i should be looking for it. ANY response would be greatly appreciated.
DxDiag.txt (system information)

A:Cant play downloaded games with standard vga graphic adapt

Run Speccy

1 more replies
Answer Match 51.24%

i downloaded a trial game from bigfish games im a member any how after downloading i hit the play button and it started to load then an error message came up? what does this mean/ ACCESS VIOLATION 0X0069563A(TRIED TO WRITE TO 0X0B3C1003 HELP PLEASE

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Answer Match 51.24%

I have an android phone, make videos, download to laptop and they play but cant hear the sound. I've tried downloading everything and nothing works. Can you assist?

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Answer Match 51.24%

I downloaded some songs with MMJB version 10. But I can't get them to play on my mp3 player. I own a Samsung Yp-60 mp3 player. It plays both wma's and mp3's.

I can get the songs onto the mp3 player with the yepp studio software. But when I try to play the songs it just says invalid wma.

I've also tried using mmjb player to transfer the songs to my "portable device" but I can't find a plug in for my mp3 player.

Please Help!!!!
I am running windows xp pro on a new dell dimension 3000

A:Can't play downloaded MusicMatch Jukebox music on mp3 player

This website lists the mp3 players that are supported by MM 10, I didn't see samsung among them, so you might have problems.

MM downloads are wma files with Digital Rights Managment licenses, so that could also be part of the problem.

1 more replies
Answer Match 51.24%

I have noticed a number of flash videos on youtube that, when downloaded and played from cache, start and immediately stop.

I have also noticed that if you start the video at some points maybe 60 percent through, you can start and play part of the video. This strikes me as very odd. The video won't play but some parts of it will play.

An example is at

GSpot tells me it is an ordinary .flv file, not flash 4, flv4.

I tried getflv and flvmid, but they did not fix anything.

I am suspicious that this is a new antidownload measure, but I can't anything anywhere that says that.
Does anyone know what is going on here and how to work around it?

A:Downloaded Youtube Video Stops on beginning of play

6 more replies
Answer Match 51.24%

There is this game called APD RELOADED that i have downloaded to my laptop. When i play this game my laptop will shutdown. My screen goes black but the game will still be playing, i give it about 30 sec and my laptop will shut down. can some body help me solve this problem. What i have done to help fit it was uncheck the box that was check consist of automatic shutdown when problem accours, still the same problelm at hand with my laptop computer.

A:Labtop shuts down when playing an game i downloaded and play it after a min or so.

If the laptop shuts off, it is most likely a heat related issue. You can check your system temps in the BIOS and report them back here. There's a link in my signature for getting into the BIOS if you are unsure.

7 more replies
Answer Match 51.24%

I have downloaded a .avi video file.
I cant play the video file using many of the media players ( The KMPlayer, K-lite codec , windows media , vlc )

The file extension is changed to .001 for the first file and .002 for the sencond file....etc instead of .avi as mention in the website.

Thank for your consideration.

A:Cant play the downloaded video file ( unknown format )?

The numbered extensions make it sound like one large avi file was split into smaller files for downloading purposes. You will need a file joiner utility program to combine them into a single file before you can play it. There are various free and non-free joiner programs that can be downloaded from the Internet. I have not used them often enough to offer any specific recommendations.

1 more replies
Answer Match 51.24%

I downloaded Imgburn and installed, without antivirus software installed. Got bombed with adware,tried to uninstall, the allow this program to make changes to the computer box came up, I clicked yes on at least one. I then realized that was probably a bad idea, and used Revouninstall.
I ran AVG, malware bytes anti-malware,adwcleaner, and hitman.
I then tried to download a different cdburner. AVG caught something, I ran adwcleaner, and when I restarted, the internet didn't work. So I couldn't use hitman and malwarebytes.  It seemed like I was in as a different use with more permissions. It took a long time to reboot. Fortunately,  I was able to use hitmans reset point to get internet function back. I also uninstalled a lot of these programs, since more than antivirus can cause problems
I also ran Zemana anti malware and reset chrome.So that's about what happened.
Mostly it seems ok, but I wanted to see if I was clean. I haven't used the machine much, though, it was late last night when I did a lot of this.
Thanks in advance
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:25-10-2015 02
Ran by Weber (administrator) on WEBER-PC (25-10-2015 14:49:04)
Running from C:\Users\Weber\Downloads
Loaded Profiles: Weber (Available Profiles: Weber)
Platform: Windows 7 Ultimate (X64) Language: English (United States)
Internet Explorer Version 8 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery S... Read more

A:Downloaded Imgburn,other, from site, Uninstalled Play thru Player, etc.

Hello CPU_HDD,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***Please download Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.Scan your system for malwareWith some infections, you may see two messages boxes.'Coul... Read more

29 more replies
Answer Match 50.4%

I've been having alot of trouble looking for solutions to update my standaard vga graphics adapter and cant find any. Ive been looking for hours and some of the solutions i found said to uninstall it. Im not sure if my computer could b harmed by uninstalling it but are there any solutions to update it? Ive been trying to play several games every few months when im bored but they end up not working so i delete them. But now ive been told that the problem was my driver and i still havnt found any solutions. Please help if possible.


System Information
Time of this report: 5/3/2012, 13:03:06
Machine name: ANTHONY-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP d530 CMT(DF379A)
BIOS: 786B2 v2.18
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz
Memory: 1024MB RAM
Available OS Memory: 1016MB RAM
Page File: 1427MB used, 611MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

D... Read more

A:Windows 7- Cant play downloaded games with standard vga graphics adapt

I am guessing that your computer is incompatible with Windows 7 after checking the HP driver site.

It would appear that Windows 2000 is the latest operating system that can be used on it.

HP Compaq d530 Small Form Factor Desktop PC*-* Download drivers and software - HP Business Support Center

I would suggest you download and run the Windows 7 Upgrade Advisor, which will flag up any hardware issues.

9 more replies
Answer Match 50.4%

Hello,When I am trying to play a downloaded torrent movie, the windows media player is opening and then only the sound comes with a green square. No pictures appear in the square. Just a plain green square. Under properties for the file it says, "Video Clip".I updated the graphics drivers and also have the latest java updates. The funniest part is that in the same course of download there are other files which are playing perfectly. It's just a couple of them that are not playing.Request you to please let me know how to overcome this trouble.Regards.

A:Green square box when trying to play downloaded Video Clip file

a downloaded torrent movieIt could be a number of things,incomplete download, corrupt, or malware

3 more replies
Answer Match 50.4%

I have been able to download and play music through musicmatch up through the end of May. The last month when I try to download music I get a error message: "An eror occurred while trying to license your Musicmatch download. The Musicmatch License Server cannot process the request." I can play music in my library from CDs that I have copied. When I try to play music that I downloaded (and was able to play successfully before) it plays for 28 seconds then I get "error c00d271d". I have had Norton try to help me bhinking it was a problem with my internet security and antivisus but apparently it is not. SI don't think it's a problem with Musicmatch because we have it on our laptop and there is no problem. When I try to play the downloads on Window Media Player 10 I get an orange "!" and it won't play at all. I have SP1 and haven't added any new programs. I've gone in and tried to adjust various settings (I've probably messed some other things up.)

A:cannot play downloaded music on musicmatch or windows media player

Illegally downloaded music will not recieve support here.

If you disagree with my judgement you may send me a pm and we can discuss it from there.


1 more replies
Answer Match 49.98%


When I am trying to play a downloaded torrent movie, the windows media player is opening and then only the sound comes with a green square. No pictures appear in the square. Just a plain green square. Under properties for the file it says, "Video Clip".

I updated the graphics drivers and also have the latest java updates. The funniest part is that in the same course of download there are other files which are playing perfectly. It's just a couple of them that are not playing.

Request you to please let me know how to overcome this trouble.


A:[SOLVED] Green rectangular box when trying to play fully downloaded video clip

Please read the Rules.

We can't help you with anything that's to do with pirated software or files. Sorry.

3 more replies
Answer Match 49.56%

Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.

A:Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor

1 more replies
Answer Match 49.56%

Hey there.

So I'm having a problem playing .wmv files on my system (it's not just WMP). Everytime I play a file with a .wmv extension, the file will play, with proper audio and everything, but the colour will be messed up, almost as if the player (could be WMP, Realplayer, Quicktime etc...) is playing in negative mode. I can't fix it even with codecs. I've downloaded numerous codec packs, codecs from Microsoft, third parties, everywhere, and I can't seem to fix it. This only happens with wmv files, mpg, avi, mpeg etc...all play perfectly.

Running XP Pro

Thanks in advance

A:Windows Media Play wont properly play.wmv files, colour is messed

8 more replies
Answer Match 49.56%


I got my sis an advent 7211 laptop for Christmas and I have been setting it up for her has a x200 ati integrated gpu but that's all she'll need as she mostly does work and multimedia stuff on it.

It's running Vista home premium and has only the original codec and ffdshow installed on it.

Anyway the problem is it will play files in WMP11 fine but when I try to play them in windows media center I get black dots all over any white parts of the video.

Anyone got a clue thanks?

I know she could just play the files in wmp11 but she loves the media center and would just like to solve it.

More replies
Answer Match 49.14%

In internet options under temporary internet files and then under settings view objects there 5 java runtime environment active X controls with yellow exclamation points. Is this supposed to be this way and if not how do I fix this? Also, the setting in my temp internet files folder is set at 1192. Is this correct or should it be changed?

A:Downloaded program files and temp files folder

8 more replies
Answer Match 47.88%

Hi Everyone,

Here's a weird one for you....

I have a Compaq laptop (work) and when I am in hotel rooms away from home I like to play MP3 music files as we all do. However, when I play these music files they start off OK, then after say 5 to 20 seconds, the music plays in slow motion!!! I don't know if it is actually half speed, but the notes are the same pitch - just down an octave or so...!! I can press 'pause' then 'play' straight away and it resumes at normal speed, but again after 2 to 20 seconds resorts to half speed ...

This happens for MP3's with both Windows Media Player and Winamp..... strange eh!

Has anyone experienced the same problems ??? and does anyone have any suggestions as to what I can do??


More replies
Answer Match 46.62%

I have OS XP(3), IE8, Office 2010

I am trying to d/l a pptx file from our organizational website (that I use regularly). The file is shown as a pptx file (as displayed by the properties feature), but when I click to d/l it, it shows up as a zip file to be opened and the computer tries to unzip it, but doesn't do a very good job in doing so.

I have tried to d/l other pptx files from other internet sites and they work (d/l) OK.

I have the same OS on another laptop and it d/ls this particular file from this particular site just fine.

I can change (rename) the extension on this file (from zip to pptx) and it works fine

I have tried everything reccomended on various PPT forums and it hasn't worked.

The file association is Microsoft PowerPoint.

The file d/ls perfectly with Firefox.

What is it about the configuration of XP/IE8 that lets this happen?

The issue here is that this particular file has been posted to the website for members of our organization to d/l and use. Many of these members are not savvy enough to be able to 'manipulate' the file and use it as it was designed. I am tryng to make this d/l as user friendly as is possible.

A:PPTX files downloaded as zip files

Read this

9 more replies
Answer Match 46.2%


I'm new to Vista after buying a new PC, i have now just downloaded iTunes 4 times to a folder on my hard-drive and each time its not appearing (3 times to d drive and 1 time to desktop)

Is there a reason or something preventing my downloaded file from saving? each time its got to 100% and seems like its downloaded fine.


A:Cannot see my downloaded files

16 more replies
Answer Match 46.2%

I have been unable to activate downloaded attachments which come down in zip format. At one time i had (?) a ZIP program Icon on my desk top as well as a 7-zip appearing in drop down menus, but neither of these programs would not connect to the downloaded attachments in zip format to unzip them. Can someone help me with this problem? Thank you !

A:downloaded Zip files

12 more replies
Answer Match 46.2%

Hello, I have an HP laptop running Vista Home Premium 64-bit. It's actually been relatively fine for me until the last few days. I was having some problems editing video files and couldn't figure out why, so I updated to service pack 2. Around the same time, although I honestly cannot be sure that it was because of the update, none of my downloads will work. I believe it happened once or twice before I updated my sp but now I can't download ANYTHING. It's bizarre. The entire file will download and the file will show download progress just like normal. But, once complete the file shows up as 0 kb and doesn't open. I've tried using firefox 3.5.3 and IE 8...both do the same thing. I have also checked my permissions and made sure that I am allowed access to all of the folders that the documents are saved in. Nothing seems to help.

I really don't want to have to format/reinstall windows since I have quite a bit of stuff I would need to backup. Any help would be EXTREMELY appreciated. Thanks.

A:Downloaded Files are 0 KB...Need help

What antivirus are you running?

29 more replies
Answer Match 46.2%

Since upgrading my computer and reinstalling Windows XP Home with all upgrades, I haven't been able to run executable downloaded files (most recently openoffice but also Google Earth Pro trial). The files download properly but when I try to run them them, I get the message "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

I have no problem installing programs from CD.
I'm using IE beta 7 but have tried the same process using Firefox. All Windows Updates are complete. Running Norton AV 2003 and NVidia firewall set to Antihacking only.

Any ideas?

A:Can't run downloaded files

Look here:

1 more replies
Answer Match 46.2%

Recently - I've been having a strange problem. when I download a photo or image, or even capture a screen shot and save it to a folder, I cannot see it in that folder. I originally thought i had not hit save properly or not saved a file that I thought I had - but when i tried to re download an image or capture it again and name it the same thing - I got a message saying there was already a file by that name in the folder.

I have tried ensuring all hidden files are shown, and refreshed the window to no avail. but when i restart the computer, I am able to see the files in the folder as the should have been displayed all along. also confusing - when i look in the folder after saving...say if I've saved 12 images into the folder from the net or screen capture, but the folder is only displaying 1 image - it was say the folder only contains one image...

how can i fix this so i do not need to reboot every time i want to see newly created images?

A:Can't See Downloaded Files

Sounds like a view issue on the folder itself, to be honest.

2 more replies
Answer Match 46.2%

i have tried changing the security settings of the file and also disabling avg but to no avail, any ideas?
it says

i would upload a screen capture but cant upload from file =\

A:can't run most downloaded .exe files

So what happens when you try to run downloaded exe files? Is anything else effected on the pc?

4 more replies
Answer Match 46.2%

I just downgraded from Vista SP2 to Vista SP1 and by doing so, have somehow screwed up my downloads in both Firefox and IE8. Whenever I download in either one, the download results in a file that is 0 kb.

The strange thing is, Google Chrome somehow wasn't affected by this downgrade (if that's what caused this) and I can download files fine in that browser.

Can someone tell me what's going on here and how to fix this in IE8 and FF 3.5? I've already tried reinstalling FF and it didn't help at all.

A:Downloaded Files Are 0 KB

Why did you downgrade form SP2 to SP1? Try reinstalling SP2.

2 more replies
Answer Match 46.2%

When I tried to download a file it told me that my Security settings did not allow the program to run. I shut off all security (norton 360 and Windows Internet options) but still nothing. This happens with all the programs now...Microsoft Security Essentials, Hijackthis...etc.

I think I a program called PC power speed is causing these problems...

More replies
Answer Match 46.2%

When I download files using ie the download window indicates the files are downloaded but they are not there. I've been able to see the files being deleted instantaneously after being downloaded. Thanks

A:downloaded files not there

Does this problem only occur in Internet Explorer, or do you have another browser that works correctly?

Have you tried doing a System Restore to fix the problem?

If you can, post a HijackThis scanlog:

Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

I recall a rather similar, and unfortunately unresolved, problem in this thread. You might compare notes with it, particularly in regard to the programs you see in the Scanlog:

1 more replies
Answer Match 46.2%

I just did a clean install of Win 8 Release Preview, 64 bit. I moved my profile from C: (SSD) to d: (HDD) using a recommendation I found in the forum. I did not move the program data. I wanted to download and install some programs, but when I do, I can't get them to run. They are setup .exe programs. In IE if I click to open, nothing happens. I clicked on View Downloads in IE and it opens a Window with the downloads and if I try to open one a list is shown that asks how do you want to open this file and a list of programs like IE, Notepad, Paint, etc.

I've pre-ordered Win 8 to install when it is shipped.

A:Can't run downloaded files

Can you post a link to web page of the recommendation you followed to move profile from c: to d:.

6 more replies
Answer Match 45.78%

Well, the other day I swapped out my harddrive, It died trying to install a power supply (that is another story in general) but I bought a new one. I installed vista onto it, it works fine and everything, there's a few thing wrong though.

The biggest may be that I can't install any files from windows update, or anything I needed to download like Mozilla firefox. It simply says "Firefox has stopped working" right after I press allow. Get this, I'm already logged in as admin.

Another error is that youtube videos aren't working. I installed adobe flash just fine, well not just fine, there were like timestamp errors and other garbage in the way, but flash player installed.

I'm sure there are more sypmtoms.. I just can't really think of them right now.

Help would be greatly appreciated if possible, but if not, I guess i'm gonna have to waste money on a tech guy who probably won't do anything..

A:Can't install any downloaded files?

Start by checking the system clock.
If the CMOS was reset,then the clock will be set to
the default time and date.
Believe it or not that can cause all kinds of software problems.

1 more replies
Answer Match 45.78%

I am using Windows7 operating system with complete updates. I have ESET Smart security installed with the latest updates as well.
The problem I am facing is that not matter where from I download the zip or rar files, i am always getting the CRC error in files. These error recover when the files include the crc data, but in most case it is not included into the archives.
Can anyone please help me in this regard, I have downloaded archives of 2 to 3 GB but one can imagine the pain you get after getting a CRC error in it.
Help please.
I have no idea what is going on...

More replies
Answer Match 45.78%

Sometimes a file gets downloaded from the internet (willingly or not) but then I cannot find it. Is there a way to search to find the most recently created new files?

A:Finding downloaded files

Aren`t they going to your downloads folder, set it up so all your downloads will go there, it`s the default location in Windows 7, unless you`ve changed it.

In Chrome it`s in Settings/Advanced Settings/Downloads

Set it to download files to the downloads folder. You can always move them someplace else later.

Internet Explorer - Change Default Download Location

3 more replies
Answer Match 45.78%

I downloaded Norton Internet Security from the Net. Tried to install it but ran into a problem so I want to do an XP Home System Restore to a date earlier than the download. Doing so will lose all the recent downloaded Internet files so I need to find the NIS download file and burn it to CD before doing the restore. The desktop icon properties show the path but Windows Explorer only shows four temporary Internet folders, I think it creates new ones for each session, and I cannot find earlier ones. I've tried "show hidden files" but without success and have run a search in Explorer as well.

Any suggestions on how I can find older downloaded Internet files?

A:Where does IE6 put the downloaded program files?

Where the download is saved depends on your browser settings and whether you selected a folder at the time.
If you can remember the name of the downloaded file (or part of it) you can do a search for that file. If you cannot remember go back to the download site and follow the links to download and at some stage the filename will be visible.

4 more replies
Answer Match 45.78%

Hi all,

I'm new to the forum and despite having tried lots of suggestions and followed tutorials posted on this site, I cannot unzip downloaded files - these being simple documents or spreadsheets. The zipped folder is displayed and I can choose settings to extract all files but once i browse to the extracted folder it is empty. There are no error messages. I see in my file associations that .zip is not there but have already used the tutorials to restore and re-associate the zip files with the built in utility. The only associations are for .zfsendtotarget and .zipenx. A month or so ago, I got so annoyed with this I installed Winzip but this didn't work either!

I'm using Windows Home Premium and IE8, if that's any help. I do hope someone can help me as I'm getting incredibly frustrated... Thanks

A:Can't unzip downloaded files

You said that you already read up on the subject, so it would be less than worthwhile to give another document, but maybe this may help

13 more replies
Answer Match 45.78%

I have downloaded different files that I am trying to delete. I delete the file underdownloads but it is still under the screensavers or background.I am trying to clean up things and can't seem to get rid of them. I have windows 98 and microsoft but can't seem to get help from them. How many places are there to delete one file?

A:downloaded files won't delete.

6 more replies
Answer Match 45.78%

I have two programs in this folder , one of which is my antivirus(norton) and the other is I ran an hijack this log about a week ago and it did not show up on the log. Ikeep a log to compare readings, this scan it showed up on the hjt log. Are these programs already installed and can be deleted from the folder?

A:Downloaded program files?

The Norton one will be your update ActiveX,
The Flash is macromedia ActiveX control.

Both can be deleted,

However when you next update Norton it will be reinstalled, and by deleting the shockwave control will mean you will not be able to view some websites properly

Both are legitimate controls and can be safely left on your system

1 more replies
Answer Match 45.78%

I downloaded an electronics design program but I can't open the tex. files. When I go to 'find online' I get another reg fix download site. I don't need another reg fix program. What do I do to open a tex. file? I'm using windows OS Home XP with service pac 3 I know this is probably a dumb question, but my screen name says it all. Please have mercy. Thanks

A:can't open downloaded files

Are you sure that they are tex.files? Maybe txt. files?

What program and the URL for it would help us.


3 more replies
Answer Match 45.78%

Hi '
I did a disc clean up today and noticed that in the C\Windows Downloaded Programs Files one had a Damaged , under the status its creation date was 08/27/02 last accesed today 10/15/05, the program file was 9F1c11aa-197b. Do you remove things like this, do they cause any harm all the rest looked okay allthough on 2 files it said the status was UKNOWN> Thanks Clank

A:Downloaded Programe Files

Hi there,Start > Run > copy and paste in:sfc /scannowClick 'OK'You will need your XP/2000*Grinler disk. If you don't have it and instead only have a recovery CD, there is a work around. View the following link for a tutorial: - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.It's a safe way of dealing with things like that ;)..let me know if that solves the issue.Big SmilesHS

4 more replies
Answer Match 45.78%

Hi, and thanks in advance for your help.

First, please note that this download problem does not seem to be browser-related. It happened both in Firefox and IE.

When I receive an attachment in an email and click to download it on FF, a FF download window opens up and I see the "progress" of the download happening. This is all normal. But when I click to open in (or try to right click to open off a menu) --- nothing happens. If I click save instead of open --- nothing saved where I've sent it.

Same as above if I click to download a PDF or exe file from a website. (With one strange exception: if I click on a link that instead of opening a pdf file directly, opens a new tab which then, with no further action from me, somehow "opens" a pdf, either in the tab, OR as a stand alone pdf --- appearing in the tray of open programs under the Adobe icon at the bottom of my screen --- which I then can save!)

On IE, the only difference is that once the dialogue box appears asking whether I'd like to save or open, and i click on one or the other, the dialogue box closes, but nothing has been opened or saved.

I run AVG anti-virus (free version), which is up to date, and reports no problems. I run a scan using their PC Analyser, which found some registry errors ---- which i could fix using their PC Tune-up..... except I can't open the download of its exe file!

I also run Zone Alarm's free fire wall product. I have run both these prote... Read more

A:I can't open downloaded files -- HELP!

When using Firefox, the download dialog shows your file and it's progress. When it's done, if you double click on the listing, it will attempt to open or run the file. Have you tried that to see if it works?

13 more replies
Answer Match 45.78%

Im downloading files to my desktop, but the only way i can access them is going to open containing folder option from the download box (firefox), which just takes me to the desktop folder. if i navigate to the desktop folder manually, they cant be found. nor do they come up in a search. this just started happening hours ago, so unless something out of my control made these files hidden all of the sudden, im not sure what is going on. i have downloaded different file types from different websites, so its not just a problem from one site or file type. any help would be appreciated.

A:files downloaded to desktop cant be seen, but are there

Interesting problem. I should think if you downloaded files to the desktop, and used Windows Explorer to view the desktop, then you should see the files. Why not create a folder in your Libraries called "Downloads" and configure Firefox to download files to that folder (Firefox options, options, general tab). See what happens then. Curious.

6 more replies
Answer Match 45.78%

Any exe file I download or copy from other p/c will not run.
I get a message saying file not found , pls. use your "file find" option.
All exe files having "install or setup options" will work properly.
I got this problem after a partial software re-installation.
Thanks for helping

A:Downloaded *.exe files will not be found!

Have you tried a system restore to a date previous to this partial software re-installation?

What software were you trying to install when it failed?

15 more replies
Answer Match 45.78%

Hey guys. I'm not sure where to start with this bizarre problem. I'm trying to update my .net framework from the microsoft main site, but everytime I try to install it, the file's always corrupt. I've even used the cleaner and then tried again.
Also; pictures load strangely in mozilla firefox like this:
Flash based videos will bug out after 3 minutes or so, some youtube videos won't work at all, and websites don't load 100% sometimes.

I'm currently using a Dell Inspiron with Service Tag: 1KW3F1
Any help that you guys can provide will be very appreciated.

More replies
Answer Match 45.78%

First I apologize if this is the wrong forum for this question. I currently have Adobe Acrobat XI Pro installed on my computer. I'm wondering what would I have to do in Windows in order to have the option to save files I download from email attachments or other ways as PDF instead of having to later on go back and save them as PDF.

Thank you

A:Save Downloaded Files as PDF

Welcome to the forum.

Are the attachments and/or other downloads, pdf files?

5 more replies
Answer Match 45.78%

hi.. I have recently downloaded quite a few mp3 files using the dowload manager called ReGet 4.0... once the file is downloaded im having a hard time finding the file in my computer.. thereofre i am unable to burn them on a disk or to add to a playlist.. I am looking where i saved the files but they just arent there.. I also tried to zip them and unzip them.. Please help!! thank you so much!

A:how to retrieve downloaded files?!?!?

8 more replies
Answer Match 45.78%

Hi everyone!

I am tryng CIS free on a useless netbook (where sometimes I try sw without messing up with my primary PCs).

when I start the browser (FF) in CIS sandbox and I download files, then I can access them only in FF download manager (the arrow on the top right). I can't find them in my download folder, I can't find them in shared space.
Could you tell me where I am wrong? where should i find them? because I want to use them out of the sandbox (they remain in the sandbox)

I mean I d like to do like in SBIE .

Maybe I set the security option wrongly

Looking forward to hearing from you

thank you in advance

More replies
Answer Match 45.78%

So I say this problem happened about 2 weeks ago. I've had this Compaq desktop for almost 4 years and never had this problem.

The computer one day kept receiving the error "Windows Explorer has stopped working" (problem details)
Problem signature:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

Read our privacy statement:
and once I clicked "restart the program" the desktop apps would disappear and reappear and the "Windows Explorer has stopped working" error would keep repeating itself over and over again.

After finally getting rid of the problem after a couple Norton Full Scans and system restores, I downloaded an .avi file on the desktop and the error came up again. I caught a glimpse of the file before the desktop restarted itself and saw that the picture wasn't on the video file like all my other videos are. After I struggled to delete it, the problem was gone. So I thought that file was corrupt.

Only problem is that every file does that same thing. Like, I used a torrent to download a movie and the folder had several files in it, but the icon folde... Read more

A:All downloaded files are corrupted.......I think

Download and run Malwarebytes, after install check for any updates and run a full scan. When that is completed let us know the results and also run sfc /scannow a system file checker.

1 more replies
Answer Match 45.78%

I am downloading stuff but after downloading I go to extract and I get an error message that there are "no files to extract". I am using the Windows XP Extraction Wizard, so I went online and downloaded another zip program but I can't even install it because the computer tells me that the file is corrupted, the same thing that I am told when I double-click on all the downloaded files (doubleclick = file corrupted, rightclick to extract = no files to extract).

What do I do, whats going on?


A:downloaded files won't extract!

in the run box type
sfc /scannow
and press enter

1 more replies
Answer Match 45.78%

Whenever i try to open a downloaded file, it wont let me. The "open" option is gray. Here is what it looks like:

For some reason, i can't renew my Avast license key. It keeps saying "invalid key" each time i change it. Also, Avg 8 trial has expired. So basically, i am anti-virusless. I only have spybot available.

Since i cant download any files and open them, i cant get any new anti virus software. What should i do?

EDIT: i also have tried updating vista. It does not work.



How Soon Can I Expect Help?


Please be considerate of the fact that the people helping you are all volunteers, and in many cases usually have a job, and a limited amount of time to help, and therefore can only do so much. Also please note that there are many more people in need of assistance than there are trained staff members who may assist. Patience for this free assistance is required. If there is an immediate need, please take the machine to a local technician.

If no one has replied to your thread within 72hrs after you posted, please reply in your thread with the words "BUMP, please" to move it forward. Do NOT bump the thread unless 72 hours has passed. We work from oldest to newest posts so your wait will be longer if you bump it forward before the 72 hours is up. When looking threads to respond to, we look for thread with 0 reply, or 1 reply. So, do n... Read more

A:Can't open downloaded files! help me please


1 more replies
Answer Match 45.78%

I trying to download this program. When I do it saves it as a EFW file extension. This just started when downloading stuff with this ext. on the end of files. Now I cant open and run nothing. How can I fix this ext. file problem?

A:Files downloaded with EFW extension

Hi bassfisher6522,

I had this problem a while back. It was being caused by a third party AV program (CA Security). You can fix the file extension by renaming the file with the correct ext. (Example-.exe). Should work fine.

Hope that helps.

9 more replies
Answer Match 45.78%

I downloaded a few files from my Onedrive and Internet (Application form) and when finished deleted them. I sent them to the recycle bin and emptied my recycle bin. The next day they reappeared. Every time I delete them, they still return the following day. I have tried permanently shredding and that has not worked. I have wiped all file history, cookies, cache etc. I can't access command prompt as I'm on my works computer. This has happened for months now. The computer runs on Windows 7.

A:Downloaded files keep re-appearing.

I think it is syncing with OneDrive which is what it is supposed to do. Go to your OneDrive and delete it there. At worst, I'd try going to OneDrive on the web and delete from there.

1 more replies
Answer Match 45.78%

Well this a new one, yesterday I was downloading a movie, via Utorrent as I have done so many times before. As I do with all my films, I saved them in the directory downloads / Tv shows and films / films / movie title. As I expected, the torrent downloaded fine without any issues and I was about to get ready to watch the film when I noticed something odd. The folder containing TV shows had completely disappeared. Additionally, I then checked the films folder, to notice all but 4 films (Including the one being downloaded) had also disappeared. I've spent the past hour researching, running malware scans (found nothing), losing the files doesn't bother me, at most, its an inconvenience. What's concerning me is how this could have happened, as mentioned above, I have ran multiple scans and found no evidence that the torrent could have been infected. I've looked on a google for several hours and found very few cases of something like this happening. If anyone could shed any light on this situation or has experienced anything like it before, your assistance would great. Again apologies if this is not in the right place.

(edit - I should point out, when I say disappeared, I mean complete gone from my system. I have checked the recycle bin, tried searching the names of movies and so on. I only have to look at my partitioned drive to see the additional 150GB of space that it now has.)

Coincidentally, about 2 hours before this happened, I thought to myself I should really purchase I... Read more

A:Downloaded Files Disappeared

Hey JJLyon-

Have you tried doing a search for the actual files themselves? You might want to have a look at the Everything program, which is a good search utility to have around anyhow.

Also, you might take a quick look in the OneDrive folder in case they were Auto-saved. See HERE.


I just noticed that you already did try a search, so I guess disregard that part of this post.

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On a new Asus Laptop with W8.1 x64, fully updated, all downloads of executable files are suffixed _exe
instead of .exe (underscore exe instead of dot exe).

Renaming them to .exe fixes the issue but that does not fix the problem.

I have seen that there are a number of posts regarding this issue but none seem to have a definitive answer.

I was hoping that someone could steer me to an way to fix this that does not involve convoluted usage methods.



A:.exe files downloaded as _exe

Does this happen if you boot to Safe Mode with Networking? See here for how to get to Safe Mode with Networking:

How to Enable or Disable New Startup Options Boot Menu in Windows 8 and 8.1

See the last Note:

If you disable the Windows 8 Startup Options GUI boot menu, then you will be able to press F8 at boot to boot to the Advanced Boot Options screen.

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I have a Toshiba laptop running Windows 10 but cannot figure out how to scan a single downloaded file within Avast anti-virus. Can anyone help please?

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This is a new problem that has cropped up. Whenever I download a file to my computer, I am unable to open it up to run or install it. I have the problem with .zip files, .PDF files, .exe files, etc. I see the download occurring, and it all seems to be going fine, but when it is done, it is not on my desktop where I have my files saved, and when I right-click on the file in the Download box (where it shows the status of the download), the option to open the file is faded and won't work. What could have happened to my settings to make this happen? Does it mean I have a virus? I have AVG virus protection and it is up to date.

I have a second computer (laptop) that is running Windows 7. I have no problem saving files to that computer, so I can copy them to my Flash drive and move them to the desktop computer, but I'm sunk when I try to get a program like Adobe Acrobat Reader that downloads and installs in one operation..... I can't save the program to bring to the desktop computer.

Any help would be greatly appreciated!


A:Can't Open Files I've Downloaded

Welcome Karen
In addition to a full up to date virus scan. Download and make a full scan with malwarebytes.

If you are clean try a system restore from a few days before the problem began.
System Restore - How to
If that does not work try to reset the associations.
Default File Type Associations - Restore

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Hello, my name is Ryan and I'm having a problem with added UFO extencions to my downloaded files. I've recently put an email on a microsoft community support site, so here it is...

After downloading a specific type of file from online,
I am unable to access it in any way. This seems to happen
with files that are saved as the .UFO type. For example,
I've recently tried downloading AOL instant messenger,
which saved as Install_AIM.exe.ufo, but after double
clicking on the file, and trying to explore its contents I
am unable to open it in any way. Many other files I've
downloaded also cannot be opened. I have a windows XP home
edition, and I have netscape 7.0 as an internet provider.
Any help would be welcome. Thanks.

Hello Ryan,

It appears that some application is adding the .ufo extencion to your
downloaded files. This may be due to using some type of download manager or
even possibly some other 3rd party application running in the background,
you might want to check the settings in Netscape to see if the cause might
be with the browser. You might want to try the download using Internet
Explorer, if this is successfull then you might want to contact Netscape
support for assistance. Your example of the AOL (Install_AIM.exe.ufo)
download you might try to remove the .ufo from the file name and then
double-click the file to see it it will run.

Thank You

Bobby Mikkelson
After trying to download the file on the internet explorer, I found that the... Read more

A:problems with downloaded files

I have never seen any files with two extensions such as .exe.ufo

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after i do a Windows Update for XP how do i find them in my computer to make sure they installed completely? i can no longer get the Update History Page either via Tools/Windows Updates/Options 'check to see your current installed files'' to display while at the Windows Website for Updates/Downloads that used to show what my compter had installed previously when notified that ''updates' for Windows i.e. security patches/upgrades, etc. are available, ''choose custome or express'' please can you help me? thanks in advance

A:How do i find downloaded files?

I'm pretty sure that if you go into the Add/Remove programs winows, there's a checkbox that says "show updates", from there it'll list all of the updates and that would tell you if they've been installed correctly..
Sorry I'm no longer running windows xp, so i'm not positive on this

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Whenever I download a file a small red circular icon appears on the bottom left of the larger icon for the file I have downloaded. Whenever I then attempt to open the file it tells me that the path or folder is invalid. Please help?

A:Cannot open downloaded files.

It is ok now. I have a software package called Safe Space and it was that that was blocking my opening of any downloaded files. Many thanks anyway.

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Whenever i download a file such as .msi installer, .exe executable, or .zip archive with IE and run it, it crashes (not IE but the file that was downloaded.) This recently started happening on my Home Premium 64-bit Vista installation, and the problem remains after reinstalling Vista two times from scratch. If the file was downloaded on another PC and saved to a flash drive, it runs fine on Vista. I have tried the sfc /scannow command, as well as disabling any firewall, antivirus, etc. and changing the IE settings. This occurs on a clean installation of Windows Vista also. Here is the crash report, for example this time I was trying to install the FireFox installer after downloading it with IE:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Firefox Setup
Application Version:
Application Timestamp: 44e24a66
Fault Module Name: Firefox Setup
Fault Module Version:
Fault Module Timestamp: 44e24a66
Exception Code: c0000096
Exception Offset: 00003d99
OS Version: 6.0.6000.
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311Read our privacy statement: Microsoft Online Crash Analysis

help with this issue would be GREATLY appreciated as it has been plaguing me for months!

A:Please help - Downloaded files are corrupted

I know and understand the problems you're having as I too have had the same issues. I'm running vista business 64bit connected via wifi to a belkin router, and when I download files (zip,rar,exe etc) they would all be corrupt. However I noticed this problem would come out of the blue and then vanish without explanation. After trying countless things to resolve the issue I made what I think may be a discovery:

Last night in an attempt to resolve the issue I disconected from my own home network and connected to my neightbours instead, and all of a sudden the problem was gone. When I reconnected to my own network the problem returned.

Now for the strange part, I have a vista 32bit laptop which is connected directly to the same belkin router via ethernet cable and it never has experienced this problem, however if I have something downloading directly onto the laptop, then at the same time start downloading something on my 64bit vista workstation via wifi, the problem disappears. In other words if my 64bit downloads without using my full 8mb bandwidth the problem goes away. So now I am getting past the problem by forcing my vista 64bit workstation to download alot slower than my bandwidth allows.

I have no earthly idea why this is happening, but in my case at least it would appear that the problem is localised to the network, or router or modem. As I stated when I connect to my neighbours 2mb wifi network the problem 100% stops!

If anyone can shed any further light on this is... Read more

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Hello everyone,

Everytime I open a downloaded file, I see a ASCII Filter options window. The document opens up to a bunch of symbols that I do not understand. I have Open Office and the problem may be connected to that program. Anyone know how fix this problem. I have been researching this issue for a bit but have no luck finding a solution.

A:Help with opening downloaded files

Welcome to TSG. What files are you talking about, and what program are you opening them in? What is the three letter extention of these files, ie .exe, .doc, .iso ?

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When i download files which are greater than ~30mb they downloaded with MD5 corrupted.
If it executable Windows can't run it...
I suspect it happened after installin Winpcap and Ettercap.

Please help,
Thank You

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The problem i have is as titled.

I have Windows XP Home SP2.

Just formatted PC yesterday.

I dont know what other information i can provide that can be useful ...

A:Downloaded .exe Files Are All Corrupted

Hi .What makes you say that all your .exe files (downloaded) are corrupted?Manufacturer/model of NIC installed?Have you checked the status of the NIC in Device Manager (looking for any indication of problem)?Have you run chkdsk /r or the Graphical Version equivalent?Have you checked Event Viewer for clues that may be related?XP Chkdsk, Using the Graphical Version (My Computer) - How To Use Event Viewer - Does your system have an nVidia chipset?Louis

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I've googled for threads on this, but no fixes. I have seen some threads on this forum regarding this as well, one where the blame is mainly put on AVG Antivirus (even though one poster reports it happening on a machine with "NO Firewall, NO AV, NO UAC, Reset IE7 OR Newly installed Firefox (downloaded via another PC), One original User ADMIN account all running in Genuine Vista Ulitmate X86, SP1 and fully updated"), and another in which using Chrome is proposed.

What I'd really like to know is why my files disappear upon download completion.

It happens in Internet Explorer, Firefox and Safari, but for some reason not in Chrome. I'm not switching to Chrome, so it's quite annoying having to switch between browsers to download a file. -And I guess I'm quite thankful I had Chrome installed before this happened.

I don't run a firewall other than my router's own, I have Avast Antivirus Home installed, and I've had it for several years without any problems. Disabling it doesn't change anything. I've done a full virus scan with no result, but I've never had virus issues anyway. UAC is turned off. Download location has no effect on the issue.

WHAT is going on? Anybody?

A:Downloaded files disappear

Try creating a new user account & see if it happens

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