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My laptop wont start up. Black screen

Q: My laptop wont start up. Black screen

hi,hopefully somebody can help me with my problem.

I have a Panasonic Toughbook Cf-29, System a 512 MB and 80 GB. It has a intel pentium processor 1200MHZ.

My computer was having some problems before it got messed up. As long as the computer was on the internet ever 15 or 20 min a audio advertisement would pop up out of no where. There was no window to exit it out and i also tryed CTRL+ALT+DEL and it would show no window was up.Also everytime id go to and search something it would redirect me to another web site.

Well i was on my computer today and it froze so i restarted it.
The blue Panasonic screen comes up and then a solid black screen comes up and nothing after that.

I tryed F8 and clicking "Last knowin good configuration" and after the screen turns black but the computer is still on because the light is green.

i tyed safe mode also and it stops going at:
and then it wont go any further than that.

i also tryed debugging mode and the black screen comes up and nothing after that.

I tryed putting the system recovery disk(1 of 3) in but nothing comes up. For some reason the disk never starts up,even when its working..I can go to "my computer" and it says recovery disk and once i click on it theres tons of folders in there but for some reason it never works...

A: My laptop wont start up. Black screen

try updating your bios/firmware and also if that dont work then go into bios on startup (if possible) then reset to manufacturer defaults

1 more replies
Answer Match 86.52%

Hi.I hope everyone reading this is having a better start to their day than me. My Toshiba laptop (satellite L850-166) has stopped working and i know nothing about computers. After an hour looking on the net for a solution i am even more confused, so any help offered will have to be in noob language please.
So here goes.
I was watching a youtube video and my computer froze.
I left it for a bit to see if it would sort itself but it didnt.
I tried to start the task manager but that wouldnt open.
I then held the power button down and shut the computer down.
When i restarted the computer it showed the Toshiba screen (as usual) giving me the F2 and F12 options for setup and boot menu.
It then went to a screen saying windows was loading files (not seen this screen before) the progress bar underneath the message then filled up.
After about 30 seconds a new screen showed with a coloured progress bar with  microsoft corporation  written underneath. This bar only filled to a quarter then the screen went black. There is a mouse cursor on the screen that i have control of.
I have left it for half an hour and nothing changes. I have also tried to start the computer a few times but its the same every time.
If anyone knows what my problem is or can offer advice on it i would be most grateful. We have some family photos on the computer and i need to get them 
Also Minecraft is calling and all my saves are on the computer.
... Read more

A:Laptop wont start. I just get a black screen with the mouse cursor on it

Hi, can you get it to boot into safe mode?
To do so, from start up keep tapping the F8 key, that should give you the Advanced Boot Options screen, use the up and down keys to highlight Safe mode, or safe mode with networking, then press the Enter key. If it boots into safe mode, or not, let us know, whoever comes next will help further.

20 more replies
Answer Match 73.92%

Hey,i've a serious problem  My Laptop G50-70 wont turn on anymore.I accidentaly put the charging wire into the left usb port (wich is broken) and suddenly the screen turned black. i tried to remove the battery and press the POWER-button for 30 secondsnothing happend except that the screen without battery were kinda greenish and with battery its just blackits like the computer has some kind of blackout/short circuit  hope you guys can help me  

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Answer Match 73.08%

Hi, I have a dell inspiron 1525 labtop. It was working fine, ran some updates then on the reboot it would not go past the post. The screen turns black with a blinking cursor at the top.
I tried unplugging everything, rebooting by taking out battery, and holding down power button.
The only menus I get are F2 and F 12, no F8.
I tried rearranging the boot order, I changed the Ram around I tried each by themselves.
I have a reinstallation cd, the repair did not work and I wasnt sure about completly redoing the installation.
It wouldnt let me put in a new partition.
I would appreciate any advice!!!!!
Thanks, Lisa

A:XP wont start, black screen with cursor

Did the repair installation start?

That model comes with a recovery partition, where did you get the installation disk?

4 more replies
Answer Match 73.08%

Hi everyone!

My friend has a huge problem. First, let me tell you what happened before the incident. His PC was fine until it started to get really slow. It happened from one day to another. It needed ages for every single step (like opening the internet browser etc). After installing the anti malware software (malwarebytes) and the anti virus programme (avira) everything was fine again. The objects they found have been removed and after that the PC would work normally again.

Our happiness didnt last long cos after 3 days he wanted to turn his PC on and there was a blue screen stating the following:
A problem has been deteced and windows has been shut down to prevent damage.
IRQL_NOT_LESS_OR_EQUAL ---> look at enclosed pic

The only option we had was to restart so we did. After that the PC keeps restarting itself without showing anything on the screen.

We tried to get into the bootmenu to select "repair computer" or "turn on in safe mode" but pressing F8 or any other key wouldnt help.
Only thing that works is F12 which opens up the BIOS menu.

I really hope you can help us.

A:PC wont start normally. Just keeps restarting itself. (black screen)

One of the main things that might help you in diagnosing that BSOD is the STOP error code: 0x0000000A. A quick Google search revealed this from Microsoft Although sometimes their solutions are even more cryptic than their error codes.

Other results indicate a hardware failure. A good test would be to boot with an alternate boot CD like Linux. If it crashes with the boot CD most likely it's a hardware issue. Wish I could be of more help but it's tough to say without sitting in front of it.

1 more replies
Answer Match 73.08%

my hp notebook has a black screen with a white curser. i have tried a recovery disc, running a system diagnostic which tells me it all passed, i have tried a hard reset, and my safe mode wont come up. i have tried just about everything someone please help.

A:windows 7 wont start up and gives me a black screen

For some reason your OS partition may not be set to active, or your boot order in your bios may be wrong. First thing I would check your boot order in the bios, and check to make sure it can see your hard drive.

How to set a partition to active, I found a thorough guide here.

1 more replies
Answer Match 73.08%

Hi everyone!
My friend has a huge problem. First, let me tell you what happened before the incident. His PC was fine until it started to get really slow. It happened from one day to another. It needed ages for every single step (like opening the internet browser etc). After installing the anti malware software (malwarebytes) and the anti virus programme (avira) everything was fine again. The objects they found have been removed and after that the PC would work normally again.
Our happiness didnt last long cos after 3 days he wanted to turn his PC on and there  was a blue screen stating the following:
A problem has been deteced and windows has been shut down to prevent damage. 
IRQL_NOT_LESS_OR_EQUAL ----> look at enclosed pic
The only option we had was to restart so we did. After that the PC keeps restarting itself without showing anything on the screen.
We tried to get into the bootmenu to select "repair computer" or "turn on in safe mode" but pressing F8 or any other key wouldnt help.
Only thing that works is F12 which opens up the BIOS menu.
I really hope you can help us.

A:PC wont start normally. Just keeps restarting itself! (black screen)

Pull out all unnecessary hardware and peripherals, like extra usb devices, sound cards, other expansion cards, etc, even video card if it has onboard video. Then try starting it again (you may discover which device is causing the problem - or it might keep doing it, but this is what I would try)

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Answer Match 73.08%

please can you help with this .my computer wont start in any of the options set out on the screen at all, no modes whatsoever .

A:Dell xps black screen wont start

Do you see anything on the screen at all, like the initial screen when you turn it on? Describe where it hangs at and describe what is on the screen

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Answer Match 72.66%

hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks


A:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

1 more replies
Answer Match 72.24%

HP Pavilion m7480n desktop with windows xp wont start after its failed power supply is changed. When I switch on the computer at first every thing goes normal until the starting logo of windows xp. It goes until the xp logo finishing all the boot start steps. When the xp logo comes we all know there is a scrolling bar under the logo, it takes it's time to scroll that bar, but finally instead of opening the windows it goes to a black screen and the green light of the monitor goes amber and flashing. Please send me your experience on this matter.


A:Solved: computer wont start up / black screen

13 more replies
Answer Match 72.24%

our computer had been working just fine- then it told me it needed an update- which i allowed as i trusted it was approved from vista- it has never managed to restart from this update- when i turn it on - it runs itself through a load of white sentences- saying numbers and letters- and just carries on running and then gets stuck on one sentence and the stays on that- and will stay on the forever- it doesnt mater wheher i start it up on safe mode or anything- it keeps getting stuck and wont turn off- i have to pull the whole plug out for it to turn off.

ive recently fitted a new power box- which was installed ok and worked fine for a while

what can i do to get it working? i am baffled as this has never happend to us before- its a vista computer and its about four years old now- apart from needing a new power supply its been fine and its never donw this before

apologies if i am on the wrong sub section of the forum

and many thanks for reading this

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Answer Match 72.24%

Greetings Friends,
Gateway Laptop, NV53
Will not turn on (black screen), no bios screen, the power light is on (blue), battery light is blue, but the screen is black, when I press and hold the power button, it will power down.  The CD drive works, but how can I run the recovery disks created due to the fact that nothing appears.
Could it be the hard drive or a monitor issue?
Please help.
Thanks in advance

A:Windows 7 Wont Start - Black Screen, None Responsive

Not to be a smart A but the answer is yes. Could be either. If you have a monitor you can plug into the laptop that might help eliminate one. Is there any HDD activity [blinking light] to indicate thae drive is active? If both are non-op then I'd look at the power supply
Keep us posted

8 more replies
Answer Match 72.24%


I have a AMD Athlon XP Processor.

After noticing that the speed wasnt preforming right - i.e. 1.25 GHZ instead of 2.25GHZ i went into the Bios on a MSI motherboad and went to CPU Speed and it was set as 100MHZ but i put it it up 200 thinking it was that or it could of been the CPU Frequency as 100MHZ and i put that up to 200MHZ.

After doing that it rebooted with a black screen nothing comming up.

I inserted a floppy disc to see if it was booting up as i would be able to tell to see if it accesses it - but no.

What has happened - is there anyway of doing anything, as the keyboard doesnt work either as i would of been able to change it in the Bios.


A:Solved: HELP AMD ATHLON XP wont start up - black screen

16 more replies
Answer Match 72.24%

Turned on the Dell this morning....would not load windows. All I get is a black screen. I tested monitor, and it is ok. I can hold the start button in for about 10 seconds, and the computer has a rush of fan, then blinks and goes to 3 green lights across the front, but will not shut off. . I tried putting a WINDOWS 7 REPAIR CD in the tray and boot, but still will not go to windows....just a black screen, The only way to get the computer to shut down is to physically unplug. The lights are on the front panel, and the power button is also on... and only go off with it unplugged..
After I unplug the computer, wait for about 5 minutes and blinks the CD drive, and goes to the 3 green lights on the front and wont start just freezes with the green lights on front.
Where to start?

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Answer Match 71.4%

Hello, who can help me please? Whats the problem in my situation? See video at: From one day to another the notebook wont start(as always it was connected to electricity), no leds lit and there is a clicking sound if the battery is mounted. Without battery only power supply there isnt the sound but same problem. Electricity comes to the notebook ive tested. The jack cable is ok too. I have removed the battery and power and pressed the power button for 20 seconds. It has not brought success. Sorry for my english (im from germany). If it is the motherboard, is the repair easy? What needs to be changed? Where can I find cheap replacement? I ask for help please.. thanks..

A:G580 wont start, black screen and clicking sound

Welcome to the Lenovo community!
If you know that the AC adapter is working properly and it outputs correct voltage but the laptop is still dead, most likely you have a power issue on the motherboard (or power board on some laptops) and it has to be replaced.
Before that, from your observation, it does look like there's a problem with the CPU since this is where the clicking noise is coming from. - Link to picture
In this case, if the machine's no longer under warranty, I would try and reseat the CPU, reapply a thermal paste and check for burnt areas on the motherboard. Otherwise, I would contact Lenovo and report the issue as you may need to send the unit for warranty work.
As for purchasing a new motherboard, I wouldn't do this yet unless it's recommended by someone who have access to low level motherboard repair tools. You may opt to send the unit to Lenovo (for out of warranty repair) or to a local computer repair center to verify the parts needed to restore the system back.
Help items:
G580 maintenance manual
PC Memory, Processor and Motherboard Diagnostic Flowchart
Let us know how you get on.
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 71.4%

After Windows start up all I can see is a black screen and an active mouse cursor.
I am able to get task manager to open and even to activate Chrome (from task manager).
Other things doesn't work (e.g. can't open folders).

I've checked the "shell" value in regedit (it's "explorer.exe") but I really don't know what else to do.
I'm working with Windows 7 Professional.

Any ideas?


A:Black screen+Mouse active+Windows wont start

Work through the steps for Troubleshooting Windows 7 Failure to Start
which try everything possible to start the OS, leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore or do the superior Clean Reinstall Windows 7

If this is the Dell in your specs then there is a built in Dell Hardware Diagnostics from F12 Menu to test your hardware first. If necessary to reinstall and not run Recovery, be sure to save the Dell Utilitiy partition to keep these bootable diagnostics.

1 more replies
Answer Match 70.98%

when i start my computer the first screen load fine then a black screen appear and its getting stuck there, there a small line in the corner but its wont go past that, what the problem?

Tested it on another computer but same problem.

i tryed to repair the HardDrive but its still didnt change a thing.

A:Solved: computer wont start, stuck at black screen before loading.

12 more replies
Answer Match 70.98%

Like the title says, my computer is stuck on a black screen. I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that. If anyone knows how to fix this or has any suggestions, I'm open to anything. Please help.

A:Computer stuck on black screen - wont start in safe mode

Have you tried selecting Last Known Good Configuration from the Safe Mode menu? It sometimes works. Also, if you put in your W7 DVD and select Repair rather than Install after making the language choice, StartUp repair might help and if it does not, try System Restore.


2 more replies
Answer Match 70.98%

First of all I'd like to apologize for every grammar mistake I will make as english is not my native language.
Secondly, I want to assure you that I have read multiple similar topics, which none of helped me or I am just not as technically advanced to handle the vast sea of actions and information provided, but I have done more than a few things.

But lets start with the problem:

I was playing a game while listening to music and surfing through youtube meaningless videos when the screen froze. I tried to CTRL+ALT+DELETE to end any of the processes so maybe it would relief laptop of any extra graphical burden, anyway it failed, computer didnt respond to any type of commands, nor the previously mentioned CTRL+ALT+DELETE nor ALT+F4 or ALT-Tabbing into desktop screen.
One thing led to another I pressed once the power button, screen gone black but the music kept playing for some reason. Usually it hibernates and after pressing it again goes to login screen, which did not happen this time. With little choice to make I have pressed the power button for longer period of time so it would shut the system down, and then the nightmare began.

System boots then shows me two options: start normally or start Windows Repair, first results in loading up the a quick flash of blue screen (I cannot see whats written in it) the second one results in Windows loading files then just going into black screen with a cursor on it. In addition keyboard commands are not responding, I ca... Read more

A:ASUS Win7Home Reboot loop or black screen. Wont start

Everything that can be done is here for Troubleshooting Windows 7 Failure to Start including rescuiing your files to run Recovery or do the vastly superior Clean Reinstall - Factory OEM Windows 7.

Use the disk for repairs which is more stable. Once you clear any infection, then do the repairs in order specified. Startup Repair should tell you its running System Restore and SFC but if not run those yourself from the Options list and Command Line as also given in tutorial.

1 more replies
Answer Match 70.14%

My laptop is a Acer aspire 5738z running windows 7 home premium 64 bit and my problem is my laptop will not start. When I turn my laptop on it starts to run like normal: GPU fan starts, Disk drive kicks in, and the LED for the on button is working but nothing on the screen. I've tried too do alt + f10 for a restore, nothing happened. I've also tried to plug it into a monitor and my tv. Before this occurred it had been turned off during boot (don't ask why, I cannot answer that) and I preceded to take it apart(to fix the overheating issue due to acer not putting fan holes on the bottom of the laptop ((thanks Acer -.-)) and I didn't realise something was wrong with it until I reassembled it and tried to turn it on. So I'm not sure whether is corrupt BIOS, a hardware problem, or corrupt MBR (my own personal diagnosis, don't know whether it's right or not). Also I have tried turning the laptop off taking the battery out letting the motherboard discharge then pressing the power button for a minute, leaving it for a minute, putting the charger in then turning it on.

Thanks. =]

A:Laptop wont boot Black screen no BIOS

You may need to take it apart again and make sure everything is connected properly. Did you follow steps to keep yourself grounded while working inside the system?
As you add and remove hardware, follow these steps for ESD safety:Shut down and turn off your computer.
Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

3 more replies
Answer Match 70.14%

Hi everyone I'm hoping I can find a solution on this site because I don't want to buy a whole new computer. My problem is that my PC will crash to a random solid color such as beige or grey. This started 3 days ago when I was playing csgo with my friends and it happened once. I thought it was just like a BSOD and I rebooted my PC and everything was good for 3 days. Then all of a sudden my PC would crash to these solid colours frequently and eventually to a point where I can't even start up a game because it will just crash instantly. During these crashes I'm sometimes able to hear sound and other times I'm not. It crashes every 30 mins to an hour when I'm not gaming. My dad and I built this PC 2 years ago and I have NEVER experienced any issues with it. All of a sudden with no warnings of symptoms my PC would crash. Sometimes my PC won't even start up and my screen will flicker black after I get to the login screen.My specs Amd eight core fx 8320Windows 7 service pack 1 64bitAmd Radeon r9 280x visiontek/msi Psu corsair cx750mGigabyte motherboard model 990fxa-ud3Dual 4g memory corsair vengeance What I have tried to do-updated graphics drivers to latest version-started a system repair-used safe mode-fan Intel test for cpu with no issues -ran fur mark Gpu test and my PC instantly crashes (tried 3 times)-did an anti virus scan and no issues here Help will be appreciated but u believe there is a problem with my Gpu due to the fact my system crash... Read more

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Answer Match 69.72%

I have windows vista installed on my laptop.
all my drivers are updated yet i have the problem of whenever i
close my laptop screen and open it later on it will not return from a black screen

i've tried the workarounds microsoft gave and none of them work

Mainboard : HP 30AE
Chipset : ATI Radeon RS480M
Processor : AMD Turion 64 ML-34 @ 1800 MHz
Physical Memory : 1024 MB (2 x 512 DDR-SDRAM )
Video Card : ATI Technologies Inc Mobility Radeon XPRESS 200
Hard Disk : ST98823A (80 GB)
DVD-Rom Drive : BB0420H ZHO561L SCSI CdRom Device
Monitor Type : 20 inches
Network Card : Broadcom Corp BCM4309 802.11a/b/g
Network Card : Realtek Semiconductor RT8139 (A/B/C/810x/813x/C+) Fast Ethernet Adapter
Operating System : Windows Vista (TM) Home Premium Home Edition 6.00.6000
DirectX : Version 10.00
and those are my system specs.. everything there cept vista came preinstalled on my laptop
any help would be appreciated

A:vista laptop screen going black when lid closed and wont appear when opened.. help

9 more replies
Answer Match 69.72%

lenovo g510 laptop i7
when i turn on my laptop, the power led indicator turns on and i could hear the fan running for 1-2 seconds then it stops and absolutely nothing shows on the screen, this keeps happening randomly and i keep force shutting down then turning it on again till it boots up to normal
also sometimes some random freezes occur (i dont know if its related..)

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Answer Match 69.72%

I have a Dell Inspiron E1505, Windows Xp home edition
I got attacked by malware and virsus 2 days ago...and i had a fake antivirus program and stuff.
I killed the fake antivirus program using Malwarebytes Anti-malware and another malware removing program. I was going to use my AVG but, the components were not working.
The next day, the laptop would lock up randomly(usaly 5 min. into startup) and would make a beep sound.
I was installing Avast antivirus and i got a blue screen and it kept restarting my computer and would not let me in.
Now, I have a black screen right after startup and i cant do anything!
Please help me. Thank you

A:Solved: Dell laptop wont startup-black screen!

16 more replies
Answer Match 69.72%

when i turn on my Toshiba Satellite L5050-s5965 laptop, it comes on then goes black screen w/flashing white curser. However i can i can go to boot menue and set up F2 ,F12.It is windows vista . Can i fix the problem using one of these methods

A:trying to fix Toshiba laptop black screen wont boot program

I would try F8 first & choose Last Known good configor safe mode.How do you know when a politician is lying? His mouth is moving.

8 more replies
Answer Match 69.3%


i have a samsung Laptop. I was playing on it last night it was all fine.

woke up the smorning and the laptop has a black screen on start-up and im wondering could it be the brightness?

what ive tryed: -

- Taking the battery out and waiting for 1min to put it back in.
- Restarting the Laptop.

Thats all ive done so far.

Can i have any help please

- Ashley1

A:Black Screen On Start-Up - Laptop


I have to take off to go to an onsite job however here are a couple of items to look for before I leave. Please keep in mind that this can be so many different things with the information you have provided. (Did you really utilize the word smorning? ) You must be from Chicago area. I grew up with that word.

1. Do the lights come on when you push the power button both on battery and plugged in without the battery in?

2. If the lights do come on, does it sound like the computer is booting into Windows? Do you get the sound of windows starting (unless of course you have more than one user or you have to click on your username before you can sign in and it will just go to the sign on screen and will not make any noise)

3. Do you have a monitor to hook up to the laptop? Turn the laptop off, hook the monitor up to it, turn the laptop back on. You may have to push the output buttons to get it to come onto the screen. This would be FN and (look at your F keys. You will have either CRT/LCD or a horribly designed picture of what is supposed to be a monitor, usually F4, F5, F7 or F8 depending on what kind of computer you have)

4. If it outputs to the monitor screen but not your Laptops LCD screen, turn off the laptop, unhook the monitor, turn the laptop back on and really look at the screen from an angle. See if you can just barely see a picture in the screen. If this is the case, you have a bad inverter in the latop. They are between $89.00 - $189.00 depending on your comp... Read more

2 more replies
Answer Match 68.46%

Hi I have a compaq laptop running windows 7. I've had it for 4 months. Once in a while it would freeze and start back up with start up repair, but then it was fine. I have microsoft security free. Now it won't start up. It stays in the black screen. I've tried F8 F12 and F2 but still won't start. I've tried hooking a external monitor with no luck. The fan comes on and the caps light comes on, the wifi light is yellow but other than that it is just black. Plz help. Idk what to do, it's my son's laptop and he needs it for school. I've tried searching some posts before I started my new thread but couldn't find anything related to mine. I did find some that said to try the function keys but mine won't even do that. It seems like it's in sleep mode but it isn't, maybe it is but It won't turn on so I can diagnose it. I would appreciate any help.

A:Solved: laptop black screen won't start with F

11 more replies
Answer Match 68.46%

My laptop is less than a year old and I've been having problems with it for the past 6 months or so. I have Windows Vista.
It started with weird noises from the the fan and then it started randomly blacking out but not turning all the way off. The yesterday morning I went to check my e-mail and the Startup Repair thing was running. I let it run for the whole day and it didn't change. Since then I've tried the System Restore (I restored it to five days ago and it didn't make any difference), the Windows Memory Diagnostic Tool (it said nothing was wrong with the memory), and the Recovery Manager (64 bits) (doesn't make a difference either). When I viewed the diagnostic and repair details it seemed to be working but eventually the error 0x0 started to show up. This is what it says:
Startup Repair diagnosis and repair log
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Number o repair attempts: 1

Session details
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
System Disk = \Device\Harddisk0
Windows directory = C:\Windows
AutoChkRun = 0
Number of root causes = 0

Test Preformed:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Name: Check for Updates
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms

Test Preformed:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Preformed:
- - - - - - - - - - ... Read more

A:Hp Laptop won't start up, get stuck on black screen

if there is anyway for me to fix it before I take it somewhere and have to spend the money getting it repaired.Click to expand...

you said under a year old so should be under warranty and free to repair

It started with weird noises from the the fanClick to expand...

its possible its overheating
Then I tried Safe Mode and again nothing changedClick to expand...

what happens when you try to go into safemode ?

3 more replies
Answer Match 68.46%

Been struggling to get my niece's laptops up and running. Windows 7 on a Toshiba satellite L655-S5150. Both laptops do the same thing at start up...freeze at a black screen with a blinking cursor. I have tried the following:

windows 7 system repair errors found
Kapersky repair disk...does not seem to load at times but did get it to load fully once in graphical mode and a few viruses were found but some could not be healed, or whatever they called it
AVG and Bit something or other were also tried...
I have booted via a CD and a USB stick but still in the end when I try to boot the windows 7 system it hangs on the black screen

Thinking of purchasing the Toshiba HDD drive utility or whatever it is called...$39... in laws don't have any disks that came with these 7 home premium version


A:black screen at start up with Toshiba laptop

Hi Dan!Both laptops do the same thing at start up...freeze at a black screen with a blinking cursor. I have tried the following:You're experiencing this issue on 2 laptops? I just want to make sure I'm understanding things correctly.Sounds like you might be infected with an infection known as ZeroAccess.Could you please describe what issues you were experiencing before the freezing issue at boot-up started? Do you happen to know if it's a 32 bit version of Windows 7 or if it's 64 bits?Let me know.Warmest Regards,ST.

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Answer Match 68.46%

- I booted my laptop yesterday however it only came out with a black screen with a mouse pointer, no loading or anything that you usually see on startup. I forced shut down my laptop and turn it back on and everything went back to normal. However this happened again earlier today so I consulted my friend about this and he told me it was a computer virus where the virus activates on startup, and told me to go to this website for help.
- Windows 8.1
Things I have tried
- "SFC /Scannow" CMD command - Came out with no integrity Violations
- MCafee virus scan - Did not do anything
(I am sorry for my bad english, it is not my first language)

A:Slow Laptop and Black screen on start-up

Welcome aboard  We can check if your computer is clean...  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If... Read more

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Answer Match 67.62%


i have recently been having a problem with my toshiba equium a100-027 laptop, which is running on vista.
when i start my laptop i just get a black screen with the mouse cusor on, after the toshiba welcome screen
if i try and start in safe mode the same happens.

this has been occuring the last week or so, but starting in safe mode and doing a system restore seemed to fix the issue for a few days. but now i cant even start it in safe mode.

the only things that i have installed lately are windows updates, and avg updates, and the new firefox.

i think it is something to do with the update which must install after the few days and trigger the problem again

but as i cant start windows i am stuck as a way to fix the issue, any help you could give would be much appreciated

thanks in advance

A:Toshiba Laptop Fails To Start With Black Screen

Start off by trying to repair Windows Vista using Startup Repair. Check this Bleeping Computer Tutorial:How to automatically repair Windows Vista using Startup RepairStartup Repair is a diagnostic tool that can be accessed via the Windows Recovery Environment. In order to start the Windows Recovery Environment you must boot your computer off of the Windows Vista DVD that you purchased or that came with your computer. To start this process, insert the Vista DVD into your DVD drive and turn your computer on.

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So lately i am having big issues with my laptop Lenovo Y510P. It chrashes at random and sometimes creates looping sound of the last sound played. Sometimes it chrashes to black screen that says Start PXE over IPv4 and sometimes it just stays there frozen wiht that looping sound. There is a posibility that the charging is somehow to blame because when i do the "flee power" thing the laptop works fine for some time but than just chrashes at random. If i dont do that flee power than it works really sloppy and chrashes a lot more often. Oh and i removed the battery just to be sure that the battery isnt causing the problem and it isnt.
So what do you think?

A:Laptop chrashes into a black screen that says Start PXE over IPv4

What this usually means is that the system has passed by the hard drive (in the boot sequence) and has gone to the "boot from network" option.
This usually means that either the boot stuff on the hard drive is missing/not recognized, or that the hard drive is dead/dyging.

Start with these free hardware diagnostics:
Start with the hard drive diagnostics please.
If those tests pass, then try Startup Repair.
How to get into it depends upon the version of Windows that you're using (Window Vista/7/8/10)

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Answer Match 67.62%

Hi there,

My wife has Lenovo G560 laptop (16 months old), and just recently it's started doing a few things it shouldn't.

When powering up she'll press the 'power' button, and it'll come up with either a totally black screen, or the opening 'Lenovo' splash screen (where it's loading stuff, I guess) before either staying there locked up or going black. Restarting is the only way to get things up and running - and then it always takes at least 1 re-boot every time - often 2 or 3 reboots.

It's steadliy become more frequent, to the stage it's at now where it happens every time.

I had suspicions that a recent install of Photoshop might've been the culprit, but uninstalling it has made no difference. A Malwarebytes scan resulted in some viruses, which have been removed by the program, and scans now come up clean. Seems System Restore was turned off (It's on now)

Any suggestions much appreciated,

A:Solved: Start laptop - sometimes black screen, sometimes fine.

Ignore this one. Turns out it's a dying HDD. Thanks.

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recently i changed my graphics card and i did a format!
when my laptop came back ,after 3 days i closed it from the button that it is on the laptop and since then my laptop cant open !
i hear the music that windows make when they open , but my screen is black :/
what should i do?

A:my laptop cant start up ! i hear it opening but the screen is black !

If you changed the graphics card it might be faulty.It sounds like it might have to be replaced.

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Answer Match 67.62%

Hi, i have a Laptop (Hp Pavillion dv2620us), ever since i bought which wasnt to long ago, maybe like a month or two ago, the start-up has been really delayed. But i mean serious. The booting process is fine and the computer works just fine,(except for my cd/dvd drive which has stopped working, but thats another issue i posted on another thread) so when the Log In Screen comes up and asks me for my password, i press enter, and it starts doing its thing but after about 3 seconds after pressing enter my screen goes completely black. This probably lasts for about a minute or two, after waiting, the mose pointer finally shows up, and then it starts doing the start-up, it shows my wallpaper and start bar, and it starts loading the start-up programs, Im not sure if thats normal, the black screen-waiting a century for it, or might it be the laptop? which i dont think so, i mean its a pretty good laptop, not an amazing one but i mean its good. i would really appreciate it alot if someone could help me on this problem.

And no its not that i have my computer packed with software and add-ons, my hard drive is about 25% full. but its not even me, it been like this since day one. thank you in advance.

A:Long laptop start-up (black screen) after Loggin In.

What Operating System ? How much RAM ? What size Hard Drive ?
What Antivirus/firewall are you using ? Are they updated ? Have you scanned your system ?
Have you installed any system skins/themes or skin editors (StyleXP , WindowsBlinds etc) ? They can be a scourge if you apply a badly coded theme .
If you only bought this recently and the problem has been there from day one you should really have brought it back for a replacement .....

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Answer Match 67.62%

Hi, I'm really hoping someone can help me. My wife's laptop (Dell Inspiron E1505) won't start windows XP. It goes from the dell startup screen and then just goes black. It doesn't seem to be a monitor issue. She told me that the day this happened she got a warning about a trojan virus. I downloaded the XP recovery console on another computer and was able to boot it directly from the cd drive. I've only run chkdsk on it and that's about as far as I got. Any help would greatly be appreciated!

Also as a note, I cannot boot in safe mode either.



A:Dell Laptop won't start windows XP - screen goes black

Do you get an error when you try to boot into safe mode, or does it just go black? When you say it 'goes black' does the drive still turn?

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Answer Match 67.62%


After updating my Yoga 900 Windows to 1607,When I power on the system, 3/4 of the screen is black!! I had to plug in my external monitor so the screen appears fully (4/4).

What should I do ?

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I have a Gateway M685-E laptop running XP and Ubuntu, this morning when pushed the power button nothing would load.

The AC LED stays on as well as the light under the power button, while the NumLock and the CapsLock flash on then off, which might be normal.

The screen stays black but you can tell it is getting power by the shade of black it changes when it powers up.

The last time I used it I shut it off by holding the power button.

So far I have tried:

Removing AC power and battery
Removing RAM
Removing CMOS battery (or whatever its called, it looks like a watch battery)
Removing Hard Drive

I'm praying that its not a fried Mother Board, could it be a corrupted BIOS?
Please help,

A:Laptop won't start: black screen - lights flash on then off

Is this the same laptop that's in your other topic ?

If it is I recommend you use the other topic only and remove this one.

That would keep all the information in one place and make it easier to help you.

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My Zepto Znote 6224w, doesn't start any more.

It's plugged into the mains, everything is the same as I used it the other day.

When I turn it on the lights go on, but nothing happens, just a black screen. No bios, nothing.

Any ideas?

Edit: I did install a new hard drive about 3 weeks ago, but that's been fine.

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Answer Match 67.62%

When i start up my Compaq laptop it goes as far as a black screen and does nothing else and when u touch a button it makes a noise

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Answer Match 67.62%

Dear anyone! I need a deperate help.I have a Windows 7 home premier OA type HP laptop this is the specification I have.Let me write down what happened.I always before close down my laptop I choose the sleep tab.and when I do open again it's start automatically but somethimes I have to do the start button.So my trouble started when I did my usual close down choosing the sleep tab and  it went well,but10-15 minutes leater I forget something and wanted to looking up,after the start up I heard my lap top speed up and start well but the screen stays pitch black,no company logo and anything at all! What I noticed only a CAPS LOCK button LED light is  going on and off.My question is what is the problem I hope that not Virus! Or I  had close down something? How can I start my lap top again?PLEASE HELP! sincerely  zoltan 

View Solution.

A:My laptop start but I have a black screen but the caps lock...

 Try a hard reset:

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Answer Match 67.2%

Hi I really hope someone can help me!

I have a fujitsu lifebook with windows 7 on it
I had an error message pop up when i tried to click on google chrome this morning, so I closed it and attempted to re-start my laptop, then AVG pops up telling me I have a virus so I allowed it to "clear" said virus. I then restarted my laptop and it would not go to the login page.

I attempted system repair to no avail, I then allowed chkdsk to run and there were a lot of "security ID repairs", I have also tried f12 and booting from my windows 7 installation disk. Non of these options have worked

I get the fujitsu screen, then the windows loading screen then instead of the log in screen which would be next, I get a black screen with the cursor visable and you can move the cursor but nothing else works and no keyboard shortcuts work

someone please help.
I've been told to restore the OS but i cannot afford to lose all the files on my laptop

A:Laptop wont load past windows page, stuck with black screen and cursor

Since AVG 'cleaned' a virus - all bets r off as the problem could be a leftover from the virus. apparently, a (some) system files r damaged. Going forward, u might not want to run normally as an admin user. That helps keep malware from invisibly installing if the AV does not catch it. 1. have u tried booting to safe mode? If u can get there try this clk Start - type CMD -- rt clk cmd.exe and select Run as Admin when the dos window opens type 'sfc /scannow' let it run retry boot when done. 2. If u can't get there or that doesn't work put ur windows CD in and boot to that. Run the repair install - or it might be called upgrade. Just do NOT do a CLEAN install. That will not erase any of your data. 3. If that does not work If u get a Hiren's boot disk, or something similar. U can boot to that and most likely copy ur data from the drive prior to doing a clean install. This assumes the drive isn't corrupt which appears to be true since it gets to the Windows screen. 4. If not u will have to remove the drive and connect it to another computer as an external HDD to copy the data. 5. If none of the above works - u have come to the complete understanding of the word BACKUP................ good luck

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Answer Match 66.78%

Hi. I've not found an identical thread or a solution for this. I hope someone can help. I have a HP Probook G1. Details in screenshot below. I want to install additional memory and bought the following: SAMSUNG 8GB 204 pin DDR3L-1600 SO-DIMM (1600Mhz, PC3L-12800S, CL11, 1.35V Low Power for Notebook) When I install the memory, the laptop no longer boots up. After pressing the on/off button, I just get a black screen, the capslock and numlock LEDs blink and the cooler fan runs at high revs. Nothing else happens. I've tried installing only the new memory and installing it in the second memory card slot with the original memory still in place. In both cases the laptop fails to start. I've tried doing a complete system reset (battery removed, start on power only) etc. but to no avail. Please help! The laptop is unbelievably slow with only 4GB memory. :-(   

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Answer Match 66.78%

Today I tried to boot up my laptop but I am stuck at a blinking cursor on a black screen.

To make matters work my keyboard doesn't work either so I can't use F2 or F12 before it boots to the black screen.

Any idea what the problem could be? I'm stumped and thinking the laptop may just be trash now.

A:Toshiba Laptop won't start up- blinking cursor on black screen

Most often failure to boot disk is a user failure, not hardware. Keep trying, more vigorously. Sometimes what helps is to reset the CMOS which can also be done by pulling the battery if you can access it easily enough on your lappy.

You need to work through these steps for Troubleshooting Windows 7 Failure to Start.

There are some Boot disks/flash sticks provided in the steps that will boot themselves without user input so I'd boot Hiren’s BootCD 15.1 or Hiren's BootCD From USB Flash Drive to run an A/V test, test your HD and RAM, Check File System and Active partition with Partition Wizard on Hirens.

But if you can't get the Win7 installer or Repair CD to boot you may need to rescue your files using Rescue disk in Step 9, then wipe the HD using Partition Wizard on Hirens, which will force the installer to start to Clean Reinstall - Factory OEM Windows 7.

You can also try getting the inferior Toshiba HDD Recovery Utility if you can get the Fkey to boot it.

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Answer Match 66.78%

I am attempting to remove a virus from a friend's toshiba a505-s69803 laptop.. in the transportation process i spilt a bit of water on the laptop but i do not think it effected the computer, because i was able to use the computer for days afterwards.. while trying to remove the virus in safe mode the computer would not let me run any anti-malware programs, and then subsequently shut down... now, when i try to start up the computer the keyboard lights turn on and the disc drives and fans begin working, but the screen remains blank... there are no signal beeps to indicate a hardware malfunction, and the three of the five lights on the front of the laptop (3 on the left side) are on... ive tried all the troubleshooting techniques on the forums, i.e. removing the battery and running on ac power, and vice versa, holding down the power button for 30 sec, 45 sec, 1 min, and 2 mins, all to no avail.. another computer savvy friend of mine said that some of these new viruses are smart enough to write itself to the bios which would prevent the computer from starting up... he recommended flashing the bios, but i do not know how to do so on a black screen, or if it might have been the water damage that may be causing a hardware problem (im thinking motherboad or video card if so)... any ideas would be greatly appreciated..

A:Laptop will start up but screen stays black, not a computer amateur but need help!

These new viruses are truly evil... and wide spread. We have had over 30 cases since Wednesday... all doing what you describe.

But the Toshiba is also infamous for having the screen inverter go bad... cheap to replace but darn difficult to get at quickly.

Can you connect an external monitor to the VGA port on the back of the Toshiba to see what you get there?

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Answer Match 66.78%

Yesterday i dot switch off laptop and directly trun off by sliding screen off, and today when i trun off laptop it show black screen and struck esc for start up menu. When i press esc it goes to start up menu. But my laptop not start. Please give me best solution.Thank you

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Answer Match 66.78%

hi to all experts,

My laptop ( Hp Compaq 6820s) suddently got blank/black while using smoothly, after that it shows only in external Lcd, and only starts in Safe Mode with low/poor resolution, it does not start normally and got blank. Any guidance? ..,.,regards

A:laptop screen got blank/black, only start with low resolution in Safe

Hi, naf112. Have you checked your Graphics Card or does it have a Blue Screen (DSOD) which says it shuts down to prevent damage or does it suddenly go black? If it has a BSOD it might have a problem with a installed app or update, but if it suddenly blanks out, try pressing F8 Repeatedly once the PC starts without reaching the time Windows logo would pop out, once it appears, you need to restart again and after you got in the Advanced Boot Options, try pressing on "Fix your Computer" or anything with Fix (Not Boot Fix) it could help you on the problem, if not, try checking your Graphics Card, it could have a problem with a broken Graphic Card, if anything happens Please Consult your PC's Manufacturer or a Professional, Thank you

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Answer Match 66.78%

my 1 year old NEC versa laptop wont start up. it turns on because i can heaar the fan, and it beeps twice but the screen wont come on, and i don't think windows truely starts. please help.

A:Laptop wont display screen or start windows

Sam, when you power on your laptop do you see the initial boot information prior to the windows log on screen?

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Answer Match 66.78%

Toshiba Satellite A105-S1013
Windows XP Home (SP2 I believe)

My mom was on her Toshiba laptop this morning playing a game when "all of a sudden it went to a blue screen then went black." Her words, I was not there. Now it wont start. It will turn on but it wont boot up at all. All I get is a black screen. I have tried turning it on plugged in with the battery out thinking maybe just the screen went out or something. I have a bad feeling the hard drive went out and everything was lost. If possible, I would really like to save anything possible as she has all her files from school on it. I wish I had more information to offer. Any help whatsoever would be greatly appreciated. If I have left anything out or posted this in the wrong forum, please let me know.

Thank You

A:Toshiba laptop, blue screen, now wont start

can you get to the bios? maybe running it in safe mode

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Answer Match 66.78%

I have an acer aspire 7551-2560 laptop. Everytime we turn it on, it doesnt go pass the acer screen. I pressed th f2 button to go to the setup screen and it does take a while fo it to respond. When i got to the setup menu, the laptop froze and it takes a while for it to respond and when it did, I exit the setup screen and my laptop turn black and it said operating system not found.
can somebody please help me figure out whats wrong with my laptop? I have lots of files(baby pics of my daughter) that are precious and I wondernif they could still be saved., please help

A:laptop wont go pass the acer start up screen

"Operating system not found" would indicate a HDD fault. The slowness is likely the result of the BIOS waiting for the drive to respond. So most likely it will need a new HDD and the OS/software reloaded.

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Answer Match 66.36%

Running Windows 8
My laptop is currently infected with some form of Malware. I have removed most of it as far as I can tell, though a problem still remains with my laptop screen being flat black when I boot up the laptop. I am still able to open programs and do things on the laptop, albeit with a workaround with Task Manager's "Run new task" feature. 
I am running Malwarebytes, for the second time since this happened after restarting to finish a scan. Not sure what else I can say to help identify the problem, so I'll list the processes in Task Manager that I dont recognize, then say if any of them solved the problem by closing them
Spooler Subsystem App
WMI Provider Host (this one I close out and it seems to come back, located ina folder named "WBEM in the "System32" folder
If anyone happens to have ay insight as to what may be causing me to have no desktop, or anything besides a black screen and the ability to open Task Manager, I would appreciate the feedback

A:Black screen when booting up laptop, have to start programs through task manager

Hi readerrw07
My name is polskamachina and I would like to welcome you to the Malware Removal Forum. I will be helping you with your malware issues.
What follows below are some ground rules for this forum.
I will reply as soon as possible (typically within 24-48 hours). In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, please let me know. I am in California at GMT-7 hours (Pacific Standard Time). If I do not respond to you within 48 hours, feel free to send me a private message.
Some points for you to keep in mind:
Do NOT run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Do not attach logs or use code boxes, just copy and paste the text.
I cannot see your computer. Periodically update me on the condition of your computer, and provide as much detail as you can in every post.
Once things seem to be working again, please do not abandon the thread. I will give an "all-clean" message at the very end.
NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a flash drive, anywhere except on the computer.
NOTE: It is good practice to... Read more

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Answer Match 66.36%

I purchased this computer recently "as is". The screen is dark, black upon start up and remains this way. The operating system works fine as I can use a flashlight over the screen and navigate anywhere I need to go. I have ordered the recovery dvd from Sony and am awaiting that to see if it helps. This system is currently running XP Home Service Pack 2(I was told it was added and not the original that came with the computer. The computer is a Sony Vaio VGN-A290. Can someone suggest some troubleshooting for this problem or let me know if it is a driver, software or hardware problem? My next step after I receive the Recovery DVD from Sony, if that doesn't work, will be to take it in for repair, which we all know can be costly. I can provide any additional information if needed. I've been using computers since 1990, but not that good at driver, video card, hardware problems, though can follow instructions. Thanks in advance, okiegirl.

A:Sony Vaio Laptop Black, Dark Screen On Start Up and remains

Sounds like your LCD is bad.

Sounds like you have one of two things going on: either a bad inverter board, or the flourescent tube in the LCD is dead.

The inverter board is fairly easy to replace, and costs around $100. The flourescent tube is a much more troubling issue - generally the only option is to replace the entire LCD, and they do get expensive. Some repair shops claim to be able to replace just the flourescent tube - this can be a little less expensive. But it's hard to find a repair shop that can do that.

What you're looking for:

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Answer Match 65.94%

I was browsing the web and my laptop froze. I held the powe button to turn it off and now when i turn it on, it only goes to the windows logo and no farther. If i leave it alone, after 20 minutes it goes to a black screen with a cursor. I have tried starting in safemode as well and it only loads some of the files before freezing. I have also tried startup repair. After a few minutes it gives a few options such as system restore. I tried a restore and it still doesn't load. How do i fix this?

A:Laptop wont start past windows loading screen

Hello vocalized and welcome to Seven Forums. Sorry you're having these issues.

One of the Forum experts prepared this troubleshooting tutorial. It's time consuming but has helped many with their startup problems.

Troubleshooting Windows 7 Failure to Boot

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Answer Match 65.94%


This is a problem ive never encountered before, it seems quite severe and I have no idea where to start.

When power on my laptop, the screen comes up as usual asking me if i want to enter bios.
the next thing i see on the screen, is it checking the cd drive for a boot device, at which point (if there is no cd in there) the laptop automatically restarts.

I tried using the windows xp setup cd to boot, but that wont help, I dont want to delete everything on my laptop as all my work is on there!

Ive tried using another boot cd (ultimate boot cd) but thats way to complicated, i dont know which utility to choose.
I also dont have a floppy drive on my laptop, and im running winxp home edition

any ideas on exactly what could be wrong here?

please help

thanks in advance

A:My laptop wont start problems (doesnt even get to windows screen)

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Answer Match 65.52%


My Dell Inspiron 15 laptop repeatably beeps on start up with black screen and does not boot the only way to stop it is remove power and battery then try again.
After several failed attempts it will boot
Any ideas on how to fix this?


A:Dell Inspiron 15 laptop repeatably beeps on start up with black screen and does not boot

Hi Gary,
I’d suggest that you follow the steps mentioned below and check if the system switches ON.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check if you are able to turn on the system.

If the system is not switching ON please connect the external monitor and check if the system is switching ON then I would suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.

Turn on or restart the computer.
Immediately at the Dell logo screen, starting tapping the <F12> key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press <Enter> to begin the hardware Diagnostics.
Write down any error codes listed. Reply to us with the error codes.

Since the Dell Inspiron 15 laptop computer emits a series of beeps during start-up if the LCD cannot display errors or problems. Please let me know the number of beeps you are receiving during startup as
Let us know your findings.

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Answer Match 65.52%

Hello Experts…

My laptop is completely crashed and I am soooo looking forward to your help and support.

Windows continually reboots after showing a blue screen at Startup. It happens very quickly and I cannot even see what is the message on the blue screen.

All as well when suddenly I got a lot of malware popups when I tried to open internet explorer.
Next thing, my system crashed with a blue screen and not would not start-up in normal mode at all…. Not even using the last known good configuration.
The only way system would start is in safe mode.
So I started in safe mode a few times with networking and tried to fix but nothing… it still has problems.

If I even try to open in safe mode with networking after searching on something like fix blue screen error or online support / virus scan… on clicking the link there is some malware that overrides and open and advertisement page every time….

I had SUPERAntiSpyWare Free edition… but when I start and try to update the virus definitions… I get a message that a firewall or setting is blocking the access for SUPERAntiVirus to the internet.

I did run HijackThis and I tried to fix some of the registry problems myself --- ones it thought were causing this problem. Nothing got fixed and in hindsight I think I should have just got some help here. Nonetheless it did run… but I got an error that registry updated is not allowed by the Administrator.

I also ran chkdsk and nothing happened. It ran succe... Read more

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Answer Match 65.1%

Dell N5030: W7 wont start. Dell logo > black screen. How to restore?

Hello friends

Please could you advise me. My friend has asked me to help with her Dell N5030 Inspiron laptop. She has had it for about just over a year now. Dual-core Pentium, 4GB RAM, W7 64bit. She is not computer savvy and I dont know how shes managed to do this but heres the problem:

1. You press the power button
2. The Dell logo appears along with the F2 & F12 options for Setup & Boot Options
3. This is followed by a black screen with a blinking cursor in the upper left. Thats it.

All this happens in the space of 6 seconds (power-up to black screen). Nothing else happens, no Windows logo screen, no Microsoft logo, nothing. Screen stays black with the cursor and the laptop instantly turns off when I press the power button.

My friend was desperate because she had over 740 family photos and some important documents she didnt want to lose. I was able to recover all of those using a Linux Mint live CD so at least shes all smiles for that

Using Mint made me realize that the hardware was working perfectly. The hard drive was good, no mem faults and of course the optical drive was fine. So its something with Windows 7.

Also while using Mint I could clearly see the Dell Recovery Partition. The problem is I dont know how to get the Inspiron to fire it up - because I cannot even get into Safe Mode where the "Repair your computer" option is.

When I pressed F12 al... Read more

A:Dell N5030:W7 wont start. Dell logo + black screen. Factory reset how?

Dell states that the Factory Restore option should be visible on the F8 screen.

3 more replies
Answer Match 60.9%

I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!

A:Laptop won't start up past black screen with blinking "_"

Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at

I would attempt a Startup Repair first, then try System Restore.

1 more replies
Answer Match 60.06%

i had laptop and it won't start now
i don't know what went wrong but its something with the hardware.
even it start sometime but the screen is all black, system is running, also the program but i can't see anything on screen.

More replies
Answer Match 58.8%

Hi Everyone.

As the title says about, i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay... Read more

A:Dell Vostro 1520. Black screen. Wont reach login screen

Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.

3 more replies
Answer Match 58.8%

Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....

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Answer Match 58.38%

Monday morning- Screen pops up saying my laptop wasn't shut down right. That it had to run a test to shut it down normal- Test took about 3hrs to complete.
After test I could get on like normal then once I shut it it shut down and didn't get back on till later that night only to find I CAN"T get past the  Black screen of death- the black screen with the "_" in top left corner. I've restarted it a lot to see if it would just turn on like normal with no luck. I CAN"T press F8 without having it beep at me I can only get into F2 and F12 and that is it. I know my battery is crap has been because it won't charge. I also Sunday night uploaded from malware bites web page a free download refreash virus protection again. Because somehow it went missing a few weeks before I did find that night I had to big viruses that I did get taken care of which were both trojans. I did get onto a few times that night with having problems when trying to open the new window in a new tab- Fire Fox.- My mother also said her down stairs computer desk top was doing the same with google the day. So I'm wondering what is going on with everything. I've tried to get a email for tech support but no luck because they say that they don't do anything with my model number- which is only 2-3 yrs old. I've got a lot saved on the computer but can't get inside at all.
I need help getting something done I don't have any of the cds tha... Read more

A:Laptop 1545 won't start up past the Dell welcome page- Black screen with &quot;_&quot; blinking in top Left corner F8 won't work at all to restore or safe mode.

Hi Emilie2011,
Welcome to the Community, it could be an issue with the harddrive. I suggest you can start by running the Hardware diagnostics.
To run diagnostics press and hold down the "Fn" key (on the lower left hand bottom of the keyboard)  and turn on the system,it should ideally bring up screen showing Pre-Boot System Assessment.
Another way to run the diagnostics go to F12 screen,scroll down using the "up" and "down" arrow key,choose diagnostics  and press Enter.
If the diagnostics shows any error code/message please post it back.
Since your system is getting stuck on black screen with blinking cursor,you can also try to release flea power.
To release flea power disconnect the charger and remove the battery,press and hold down the power button for 30 seconds,reconnect the battery and charger.Turn on the system and see if it boots to Windows.
Hope this helps,
Thank You

7 more replies
Answer Match 57.54%


Can someone please help me? I'm a first-time forum user

I've got an Acer Aspire laptop here that has decided to stop loading/starting up.

When I turn the power button on:
- I can see the Acer logo screen (and also get into setup if I press F2)
- The cursor (_) blinks once or twice
- Then the screen just goes black/blank and stays that way

Twice (when I have left power on at the black screen), I have eventually seen this Windows Boot Manager message (maybe after 5 minutes each time):

Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:

1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.
Unfortunately, I do not have the Windows installation disk.

I have tried using a System Repair Disk (on DVD, burnt from another laptop with same OS)....but got stuck when the broken laptop didn't detect or couldn't read the disk.

I also tried the Alt+F10 system recovery, but after 20 minutes on the "Please wait a moment..." screen, I gave up and turned the power off.

Please help. Thanks.

A:Acer won't start, Black screen / Windows failed to start

Hello noob and welcome to Seven Forums.

Can you get into Safe Mode via the Advanced Boot Options menu? If yes, you can check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two in the SFC tutorial.) If problems are found, run the scan 3 times and reboot the computer after each scan.

Safe Mode

SFC /SCANNOW Command - System File Checker

Another possibility from Safe Mode is to try rolling back your computer to a date/time prior to this problem occuring using a system restore point.

System Restore

If the above desn't help, one of the Forum experts prepared a troubleshooting guide for failure to start issues.

Troubleshooting Windows 7 Failure to Boot

9 more replies
Answer Match 57.12%

Windows8 Pro laptop wont start and just cycles on and off every few seconds.  Removed battery and AC and held power button for 30 seconds, replace AC and battery with same results.  Never boots long enough to get any screen info. Ideas? 

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Answer Match 57.12%

Hi, ive just updated windows vista it said that it was done and would restart itself however it didnt and now it starts to boot up and then crashes on a blue screen which flashes so quick that i cant see what it says. I've tried to go into safe mode, boot from last configuration point also being through F8 to try this and still crashes on this blue screen. Any help would be much appreciated.


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Answer Match 56.7%


My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 56.28%

I have a Pc running XP home.. tonight it wouldnt start up and displayed a message NTLDR is missing.. I did the repair option with my xp disk and it seemed to go ok .. but now when you try to start it up it starts as far as the dos type screen that gives you all the option,, safe mode, last know config that worked etc.. it doesnt matter which one you press it will just reboot again and start over till it gets to that screen.

any answers anybody ?

More replies
Answer Match 56.28%

Dell Dimension 4700 running XP Home Service Pack 3
Did not boot merely loops to start options screen but no options work and I am returned to the same options screen.
Have tried advanced start up options "disable auto restart" to generate BSOD which gives the following:


STOP: 0x000000D1 (0x4E884D26, 0x00000002, 0x00000000, 0x800F8941)

I have no XP system disk available at this, my mothers, address and it is her computer that has stopped this AM.

Help please

A:Wont start just loops to start options screen

7 more replies
Answer Match 56.28%

Just got a TC4200 tablet laptop and installed windows xp on it. Those of you familiar with the model know that it has no cd drive so I had to move the HDD to another laptop to do it so I know the install was good. However when putting the harddrive back in after the HP load screen but before it enters the xp load screen it goes to a black screen with a flashing white _ cursor similar to a dos command but with no text and I cannot type. I have no idea what the issue is nor how to solve it. Any suggestions?

As an extra note I tried the other laptops HDD and it gave the same results so that rules out the harddrive as an issue.

A:OS wont load Black screen

Matthew said:

You're probably missing essential device drivers for your laptop's hardware (which would have been installed had you ran the setup on your system). Use an external optical drive enclosure or a flash drive to install XP with the HDD in your system.

Alternatively, if you can get into Safe Mode you might be able to provide the system with drivers manually. You could also probably get away a repair install of XP, but this too would facilitate an optical or flash drive.Click to expand...

trying this nowish just gotta download sdk so I can use a flash drive as I dont have a external cd drive.

Second I do wonder if this is the correct solution as it never gets to the XP load screen so it doesnt have a chance to realize its wrong. Although dont get me wrong I hope its the problem as its an easy fix...

4 more replies
Answer Match 56.28%

Ok this is kind of weird. I´ve recently installed a game and while playing I miss typed some keys (which are near the region of ESC, including that one, the one next to 1, and a sleep button). Somehow, a combination of miss typed keys lock my computer. It stops, then the screen goes black, and the CPU light starts to blink and the fan runs likes crazy.

Then nothing..., i cant turn the CPU off, cant restart it, cant press any key to do anything. The computer just won´t turn off. The only way to restart the system is to pull the plug, but that has caused my some trouble already.

It has been happening to me sometimes (i think around four or five times) and i need to know what is happening to my computer and how to solve the problem without pulling the plug if this comes to happen again.

Thank you very much for the help (and sorry for my bad english)

A:CPU black screen, wont turn off!!!!

Could be Function and F1 key is setting your PC into security mode, but this should recover by pressing any key. Other Function keys could be setting PC into hibernation or standby mode. Are there any symbols on the function keys other than F1, F2 etc?

What make/model is the PC? What O/S are you using? What was the game you are playing? A bit more information would help others help you

2 more replies
Answer Match 56.28%

...Nevermind. @[email protected] I guess the problem is fixed...despite the fact that i had probably tried turning the darn computer on atleast 30 times within the last 24 hours...this last time it actually booted up normally.

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Answer Match 56.28%

i have a ms 6337 lite mother board with a p3
i haven't used this MB for about 6 months.
my son is here now and i don't want him on my soooo
i bought a new hard drive maxtor 40 g diamondmax plus 8
installed windows xp.the MB posts, i can get in the bio's.
but it will not load in to windows i get a black screen
or a black screen with a blinking sensor and i cant do nothing form there
this same hard drive will boot on my other pc and load in to windows.
i am running windows 98se on it. i put the disk with windows 98 on
the ms mb and it will not load in to windows. only to the logo screen and freezes up. also when i try to use the boot disk it get to the point " starting your computer now and freezes.
i am going insane here!


A:xp wont load black screen

16 more replies
Answer Match 56.28%

My pc freezed and after restart i get black screen and this pointer (_) .

A:Pc wont boot just Black screen and this (_)


4 more replies
Answer Match 56.28%

well, im running windows vista Home Edition on a Sony Vaio VGN-N31L/W... my prob is that for about 3-4 weeks when i try to start my computer i get this black screen with this message:

"SMART failure Predicted on Hard Disk 2 : Hitachi HTS54161219SA00
Warning: Immediately back-up your data and replace your hard disk drive.
Afailure my be imminent

press F1 to continue"

well since then i havent been able to find the problem and my computers has been freezing, and acting crazy... i had a few probs b4 and had to format my comp, so i tried to format it and the screen never goes away!!! i looked around for the hitachi drive and located it, but what do i do now??? since this problem i get "com surrogate failure" errors and "crcdisk" error messages every 15 min... im lost. i dont want to take the comp in because its working now, but its just a matter of time until its screwed up again... but im sure with the knowlege u guys have u can help me out so at this point i just formatted my comp AGAIN and still the screen comes up nd i have to push f1 to get into the comp. please help

A:Black Screen Wont Go Away!!!! Error

6 more replies
Answer Match 56.28%

I hope someone can help me. My gold Spectre x360 is only 2 months old and im experiencing few issues. 1. Whenever i use excell spreadsheet and have few windows on the internet open and a power point my excell freaks out. Say im on internet then click on e xcell it wont let me get into it. I have to keep clicking on it until its stops spitting me out. Anyone else is experiencing this?2. Just happened 30 mins ago and i freaked out this is why im here. I was working again on my excell then suddenly Boom black screen only mouse error visible! Keyboard lights still on but all black! Waited for 10 mins nothing pressed the power button it turned off. Then i have restarted again and only HP logo comes on for like 4 seconds then disappears and same thing all black! I restarted it twice on the third time i left it walked out of the room to freak out more came back 15 later and it was back on! Didnt loose any work weird....... help! I dont want this to happen again. Is it worth calling HP for a service already! Sucks its brand new and i paid heaps for it! Thank u in advance

A:Black screen! Wont boot.

Hi @Katia2,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer having black screen. I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

1 more replies
Answer Match 56.28%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.


A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!

2 more replies
Answer Match 56.28%

Hi I would really appreciate any advice i've been trying to fix for four hours without any luck.

I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that i did not have a system restore point. I cannot start in any safe mode.

I have all my pictures, uni work etc and im terrified i've lost it all. I've only had the laptop a year.

Any suggestion would be amazing

Thank you

A:Black screen after windows start up doesn't go to login screen

Hello seven11 and welcome to SevenForums!

I think this article will be fairly interesting to read.

Why is my screen black when I start Windows 7?

Carry on.

1 more replies
Answer Match 55.86%

Hi just wondering if anyone can help, my pc wont boot, it powers up but just sits on the black screen with no signal to my monitor when i remove the ram the motherboard beeps at me, thinking its either my cpu fan or psu. cheers

A:Solved: PC wont boot black screen

8 more replies
Answer Match 55.86%

So my mother had my sister's laptop and I have no Idea what shes done to it. Whenever I try to start the computer I get the Acer intro screen then the screen goes black; forcing me to only restart and use one of the F keys. Also when im on the black screen the laptop starts to burn up.

My sister gave me her laptop and I tried F2 F5 and F10, F10 (I heard F10 gives you a system restore) doesnt work and only brings me to a blackscreen

F2 has nothing there for it to work
F5 brings me to a blackscreen or blackscreen with writing on it but freezes after I choose what mode I want to load up.

I was going to install vista on her laptop but her disktray doesnt work.

Is there anyway to fix this? Is it possible that I can install my windows vista on a flashdrive and install that on her computer?

I appreciate your help in advance thank you I apologize for the difficulty in understanding the question due to my frustration. Thank you.

A:Computer wont boot and goes to black screen

Welcome to TSF

You should check for hardware issues before trying to install Vista on the system.


Also when im on the black screen the laptop starts to burn up.

This statement does not sound good. What do you mean by "burns up"?

What are the hardware specifications ? Make/model? What OS was on it originally?

USB Bootable Vista Installation Flash Thumb Drive

8 more replies
Answer Match 55.86%

i had my comp for like 3 months and then i stoped working the problem is that everytime i turn on comp it goes throught the motion but as soon as the part where the windows xp logo comes on it goes to a black screen with the message "system security type user password and press enter" but no user name shown and everytime i press enter it goes to another black screen with a blinking side ways cursor.


A:windows xp wont boot black screen

Well, I'm pretty sure this is a BIOS thing. (Inside your BIOS which you can access by hitting f8 repeatedly after booting up) There should be a security section. I'm sorry if this isn't spot on I'm very bad at remembering and I don't have the BIOS menu infront of me so bare with me. There is a setting though that lets you put a system password on. It's for extra protection. I don't understand why all of a sudden it's on but that's what it sounds like. So go into your BIOS and find the PW part and disable it.

13 more replies
Answer Match 55.86%

well, im running windows vista Home Edition on a Sony Vaio VGN-N31L/W... my prob is that for about 3-4 weeks when i try to start my computer i get this black screen with this message:

"SMART failure Predicted on Hard Disk 2 : Hitachi HTS54161219SA00
Warning: Immediately back-up your data and replace your hard disk drive.
Afailure my be imminent

press F1 to continue"

well since then i havent been able to find the problem and my computers has been freezing, and acting crazy... i had a few probs b4 and had to format my comp, so i tried to format it and the screen never goes away!!! i looked around for the hitachi drive and located it, but what do i do now??? since this problem i get "com surrogate failure" errors and "crcdisk" error messages every 15 min... im lost. i dont want to take the comp in because its working now, but its just a matter of time until its screwed up again... but im sure with the knowlege u guys have u can help me out so at this point i just formatted my comp AGAIN and still the screen comes up nd i have to push f1 to get into the comp. please help

A:HELP!! black screen wont go away!! error message

have you installed the new hard drive yet?

2 more replies
Answer Match 55.86%

i was trying to put in a sata hard drive i bought recently my mobo would not detect it so i put my old on back in and it would not detect it either so i changed the boot order and now it wont boot at all its a black screen everything comes on but thats it ive tryed 2 power supplys ive tryed resetting cmos and taking the battery out and using 2 diffrent batterys i dont know what to do at all i dont think anything is fried or damaged

A:my pc wont boot past black screen

post your system spec's and how old is the mobo and does it have the latest bios? most boards that suppot Sata and IDe have three settings int he bios. 1. sata enabled PATA disabled 2. Pata enabled Sata disabled. 3. sata and pata enabled, sometimes referred to as "enhanced".

8 more replies
Answer Match 55.86%

hey guys, i'm having a nightmare with my pc. Kept getting an annoying dialogye bow popping up headed wscntfy.exe and it quoted 0x80000009 and something about not being able to read the memory. i searched for the error and discovered that it was infact a virus. I ran malwarebytes to try and eradicate the problem, it found 28 infections, all of which it was able to delete bar one which required the pc to be restarted. When i booted the pc all i get is a black screen, it comes up after the windows loading page. I can get to the safe mode options page but when i try to load safe mode i get the same black screen. Can somebody please help me as this is extremely annoying

A:my pc wont restart, just shows black screen

Are you running two video cards? If so this might be why this is happening in safe mode. Try changing to the onboard video card and see if that helps.

2 more replies
Answer Match 55.86%

I downloaded windows service pack 2 (I have windows XP) and when it restarted, the screen was black and said that windows could not start up, perhaps because of something I had downloaded. It then gave four options e.g safe mode; start in the last working configuration; start windows normally etc - but none of them respond. All that happens is that you go to the first screen (the one that says packard bell) and then it goes back to the black screen. Please help as I have no idea how bad this is and I rely on my computer. With any instructions please bear in mind that I am a beginner. Thanks

A:windows wont open black screen help!!!

There're instructions on how to fix this here:

Hope that's helpful.

1 more replies
Answer Match 55.86%


After installing COD : world at war I try to start the single player or multiplayer campaign and it goes to a black screen for 5 seconds and then back to my desktop.

If I try to run the game again it says that COD was not shut down properly and I should start it in safe mode....

It does not matter if I answer yes or no to this question, the same thing happens again .... black screen for 5 seconds and then back to my desktop.

I tried uninstalling and reinstalling ... same thing

I tried all of the things it says to try for fixing general crashes ... same problem.

I dont even get an error message, just pushed back out to the desktop.

I should also mention this is as far as I have gotten....never even got the game to run once...

My PC exceeds all of the requirements for this game as well...

Any Ideas?

A:COD: World @ War - Black Screen - wont load

i got a simmiler problem, i get a black screen with the into sounds, can hear when i my mouse highlights a button, etc...
my problem was my graphics card being not good enough.

do you get the same for singleplayer and multyplayer?
have you got the latest drivers and updates?
have you got this copy to work on any other machines?

3 more replies
Answer Match 55.86%

Hey guys,I'm usually pretty savvy with fixing these virus/malware problems with my computer, but this one seems to have me keeling over. I believe it was a Trojan virus that infected my computer. The reason I say this is because a similar screen to the Antivirus2009 virus showed up saying it found a Trojan. It completely froze my computer so I was forced to shut it down. Upon reloading the computer, it got to the black screen after windows loading screen and froze there with a movable cursor. The computer stopped loading as a whole, but the cursor was still able to be moved.First step I tried was f8 upon loading, and then reload windows with the last working configuration - This did not work. Then I loaded the computer in safe mode with networking, ran rkill, ran malwarebytes [both fast and full system checks]. I believe it found the virus as many infected items were found, I removed them then proceeded to restart the computer in normal mode. Same thing happened, computer stopped loading at black screen [one you see immediately before you see your desktop]. I restarted again in safe mode with networking [both safe mode and safe mode with networking work fine]. This time I performed a system restore for 2 weeks prior to this virus. Restarted computer and system restore said there were no changes made.Currently the computer will work in safe modes, but still will not go past black screen. What are my options here? I understand at this point I can repair windows... Read more

A:Windows XP Wont Go past [Black] Screen - Need help.

85 views and no one? Is this a very uncommon problem? I could really use some help, I'll surely return the favor.

62 more replies
Answer Match 55.86%

Background: A week ago on vacation, I opened my HP Pavilion dv7-2173cl (a laptop running Vista Home Premium SP2) and suddenly, green and black lines began forming across its screen. I was later told this was a pressure crack, although that is not what I'm posting about. Freaked out, that day I turned the computer off and on several times using only the power button, once foolishly interrupting a "Startup Repair" process.

Problem: When I got home I hooked up the laptop to my TV so I could see what was going on. After attempting to turn it on many times, I eventually got the BSOD with a STOP:0x0000c1f5 error. I couldn't access the Recovery Module (even to backup) or Safe Mode. Going into personally uncharted territory, I booted from a Linux System Rescue CD to delete the $TxfLog file that was apparently the cause of the problem. I no longer get the BSOD, I get a black screen (KSOD?) (sometimes w/mouse, sometimes w/o) after the "yellow bar" loading screen. I still can't get into Safe Mode but I was able to use a Vista repair CD I downloaded to (finally) backup onto an external hard drive.

What I've Done So Far: I've run chkdsk, checked the memory and hard disk from BIOS options, and run Startup repair. I did the kind of Windows backup where everything goes to one file.

I'd prefer not to start from scratch if I can avoid it. Thanks so much for any and all help guys, I appreciate it a lot.


A:Vista won't start up, black screen before login screen.

I couldn't access the Recovery Module...Do you have a Recovery CD, Windows Vista CD, or Recovery Drive (partition)?What happened when you tried to access it?------------------------------------------------------------You said that you were able to backup onto an external harddrive, so important data is safe.The best option right now would probably be to re-format.

7 more replies
Answer Match 55.86%

My computer stopped connecting to wifi.  I decided to do a system reset.  Now the screen is black at start up and the hp logo just flashes on and off the screen.  I tried the BIOS update and that did not work either.  What else can I do before sending it in for repair.  I just bought it last November.

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Answer Match 55.86%

A friend of mine asked me to look at his old XP machine because it simply will not fully startup. It does make it through the initial boot routine and the "Windows XP" splash screen appears but, shortly after that, the screen goes black. All you can see is a black screen with a white cursor in the middle of it. The system does not respond to mouse or keyboard input.

I used a Hiren's Boot CD boot disk to look around his system. He has about 40% free space left on the hard drive which seems to function correctly. I am presently running a virus scan (via the Hiren's Boot CD).

I've never seen an XP machine do this so I'm not sure what is going on. I believe he is running SP3 but I'm not certain of this because I can get it fully loaded to check.

Any help would be appreciated.

A:Windows XP Will Not Start - XP Spash Screen Then Black Screen

Can you boot into SAFE mode? If you can, try updating the video driver for starters.


8 more replies
Answer Match 55.44%

Hi, using windows 7, have a blue screen at start up issue, memory dump. Sadly the PC wont start so unable to try too much, it lets you select user, attempts to ,log onto the user then just goes to mthe blue screen and starts the cycle again. Any ideas?? It will not start in safe mode either, basically the same result although sometimes it loads and you are in but when you try to do anything it goes to the blue screen again. I did get the error code (not always the same on the blue screen but this one comes up most time), "driver IRQL not less or equal"
Many thanks

A:Blue screen at start up, wont start at all

2 more replies
Answer Match 55.02%

Hi Guys,

I am having some trouble with my computer.
Some History-
The PC is now over a year old and has been running fine for about a year.
AMD 3500+
939GT4- SLI-G Mobo
2 GB Twinmoss Ram
200 Sata HD
6600GT Sli Pixel View Graphics PCIe
Super Flower 500 Watt PSU.

Now about 6 months ago, I started to get the Nvidia card sentinal saying the Graphics Card isnt getting enough power and will reduce its performance to prevent any damage. I checked it all out and it appear to be fine so pretty much ignore the issue.

About 2 months ago my computer, whilst playing a game, would turn off the monitor and shut down, the game in question was City of Heroes. Some nights it would work fine others it would happen twice then run fine again.

Last week the computer was running really slow and had a process running at 99%. I fixed this by deciding to do a complete formatt and resinstall.
I reinstalled everything including the graphics card drivers (the pop up about insufficient power was still there). Everything was running fine until last night when the screen went in horizontal lines of greens and whites.

On a restart it gets to the windows logo with the progress screen and then remains blank.
I then restarted and up came 'the Windows did not start properly last time' and listed the Safe mode options. Obviously normal did not work but i could use both Safe modes.
Now thinking the PSU was at fault, I ran out to get a new 600 Watt PSU and the same thing happened.
I tried a Syst... Read more

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