Tech Problem Aggregator

Why can't I "Paste Special" in MS Outlook HTML message?

Q: Why can't I "Paste Special" in MS Outlook HTML message?

By default I use the "HTML" format for my outgoing Outlook messages. Whenever I need to paste something into my message, such as a portion of a Word doc or a website, I normaly like to do this without any formatting. Normally, when you use the "Rich Text" message format instead of "HTML", you have the "Paste Special" option in the Edit menu which allows you to paste only the text without formatting. Why is this option not available when you use the "HTML" message format?

My current work-around is to paste my selection into Notepad first and then into the e-mail but I was hoping to skip this step.

Any thoughts?

A: Why can't I "Paste Special" in MS Outlook HTML message?

If you have office 2002, you should have a little icon at the end of the text that you click. The other option is to set the prefrences to use Word as your E-mail editor.

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Answer Match 102.48%


I know the "Paste Special" within Word is a good way of reducing the file sizes of pictures, and so a good method to reduce the actual file of the document. I was just wondering why is this?
What is actually removed form the pictures?


A:Word - "Paste Special"

8 more replies
Answer Match 97.44%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Answer Match 96.18%

I do not know what I did. When I opened a message it open it "Message"; now it opens in "File". How can I get it back to open in "Message"?

A:Outlook 2016 - Message opens in "File", not "Message"

If you minimized the Ribbon, this caused it. Open a message and maximize the ribbon.

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Answer Match 89.46%

So, I would like to remove "Paste shortcut" and "Undo delete" from the right-click desktop menu.
Wasn't able to locate either in the registry.

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Answer Match 89.04%

I have two Dell Inspiron 17R 7720 laptops. My "old" one I bought direct from Dell in 2012, the "new" one, advertised as an "Inspiron 17R 7720 Special Edition",  I bought on Ebay a couple of weeks ago. I still have the original paperwork for the old one from when I purchased it from Dell and there is no mention of "Special Edition" in the paperwork. Both are identified only as "Inspiron 7720" on the label on the underside of the computer, and there are no "Special Edition" markings or labeling anywhere on the new computer.
Hardware is pretty much identical, 1TB Samsung ST1000LM024HN HDDs, 8 GB RAM, Intel HD Graphics 4000/Nvidia GeForce GT 650M Video/3D graphics, Backlit Keyboard on both. The only hardware differences are the old computer has an Intel Core i7-3610QM processor (specified by me when I ordered the computer) and a 32GB mSATA SSD while the new computer has an Intel Core i5-3210M processor and no mSATA SSD. 
So what makes the "Special Edition" so special? Is there REALLY anything different about "Special Edition" computers, or was that just some sort of marketing hype?

A:What is so special about an Inspiron 17R 7720 "Special Edition"?

The mSATA cache drive was one of the differentiators.  When that system was built, SSDs were appreciably more expensive than they are now.

2 more replies
Answer Match 84.42%

I cannot open User Accounts in Control Panel, I keep getting ...

Microsoft (R) HTML Application host has encountered a problem and needs to close.

Anyone with a fix? . My appreciations in advance!

A:"User Accounts" in Control panel wont Open-Error is "Html application Host Error"

Do you have a recovery restore install disc or partition?
You can try doing a repair or system file check...
Scan For Missing/Corrupt System Files...

Windows XP comes with a wonderful tool called System File Checker (SFC)
Itscans and verifies the versions of all protected system files after you restart your computer...
To Do This:
Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters: cmd then click the OK button.
In the command prompt window that just opened (a black background and white text), type the following command:
SFC /scannow
And then click OK
You must be logged on as a member of the Administrators group to run SFC..
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Please remember that Windows XP can have multiple instances of a .DLL file and remember which version is for which program.
I have been asked if it is possible to have a "progress meter" show when SFC runs... This is the registry hack you need. PLEASE do not go messing with your registry if you do NOT know what you are doing!
System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCShowProgress
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

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Answer Match 84%

I can't copy and paste "User name" and Password" in Windows Mail (Vista 64 bit SP2)

I have already try both mouse and keyboard (ctrl+c and ctrl+v)

I would like to know how to setting then I can copy and paste "User name" and Password" ?

Kind Regards,

A:I can't copy and paste "User name" and Password" in Windows Mail (Vista 64 bit SP2)

I'm no expert, but I'd imagine it's a security measure.

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Answer Match 84%

can someone tell me how to get rid of these popups please!!!!!!


A:Help with "" and "look2me"

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Answer Match 83.58%

All of a sudden I could not find my sent mails in the Sent Items Folder. I looked for help from the forums and got a suggestion to create another profile to test whether I can see my sent mails there. I followed the instructions but there was not enough to lead me through so I don't think I completed creating a profile. Then I got another suggestion to purchase the Registry Booster to clean up my registry. After I did that I was able to see my sent mails again.

However I still continue to see the Outlook Data File Popup with the message "This data file has not been configured. Select an existing file to configure or try the name of a new file to create". After I clicked "OK" then I got another pop up to prompting me to choose a file from the Libraries.Documents directory. I clicked "Cancel" then I got another pop up with "Properities for this data file must be defined prior to use". I clicked "OK" and then I got the Outlook Data File Popup and the same subsequent popups again. After clicking through I was able to start my Outlook but when use the registry Booster to scan I got more error messages. So apparently these errors from Outlook is mucking up my registry. Anyone has any idea about this problem? Please help. Your assistance is greatly appreciated. Thank you. Helen.

A:Outlook 2010 Error message "This data file has not been configured"

Hi Helen,

Firstly, you certainly do not need any registry boosters to solve Outlook data file issues - was this a recommendation made by someone, or was this suggested to you by an automated pop-up? If its the latter, is there any chance you could be infected by some sort of malware?

To solve the Outlook issue, do you know where your Outlook data file is being stored? Can you do a search on your computer for all files with this extension:


Post back here with your findings. Also, can you tell us about your current system : what anti-virus software are you using. I'm a bit concerned about this Registry Booster : generally speaking, in most cases you really do not need/want to be mucking with the registry at all.


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Answer Match 83.58%

Using Windows 7 Enterprise Edition (64 bit) and Office 2010. When dragging a message from mail to the Calendar (in the lower left under the folder list) to create a new meeting/appointment, the calendar dialog will "pop under". How do I get the calendar dialog box to grab focus?

Thank you

A:Outlook 2010 - When dragging message to calendar, dialog "pops under"

If you still interested, could you please create and post a screenshot.

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Answer Match 83.58%

ok, so I cleaned up all the old programs that I do not use any longer and deleted them from the control panel, add/remove programs, rebooted and about a day or so tried to open up outlook express. the program opened up but I can not "Expand" an email by double cliking it OR I can not even reply to an email as I get the attached screen shots of the error messages I recieve.

I did have this problem a while back but for the life of me I can not remember how it was corrected.

are you able to assist?

thank you

A:Outlook Express - Not working, "Address book not found" message

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Answer Match 83.58%

Today, 25 Aug 2016, my Windows 10 PC loaded Outlook 2013 and at the same time I received the following message:

Thinking the message to be genuine, a file was downloaded called OneDriveSetup.exe which was some 8Mb in size.
Is or was this update genuine?

I have since deleted the file as a precaution. Checking this further, I find that in folder:
C:\Users\Mr Morgan\AppData\Local\Microsoft\OneDrive\Update
There are two new files called:
OneDriveUpdate.exe which is 20Mb and the other is an .xml file called update.xml.
Are these files genuine?

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Answer Match 83.58%

I'm having this problem for last two weeks. Every time I receive this messages, outlook stops responding. It takes from 5 to 10 min to get it back on track. Did everything, I guess, possible with junk and spam filters, nothing stops this annoying spams to get to my in box folder. The messages look like one I attached; always with dashes and separated words like -M-eso-th-el-io-ma or -C-r-ed-it with no sender info and addressed to nobody. Please advise.

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Answer Match 83.58%

I recently received an e-mail that requested a "READ RECIEPT" response via an on-screen
message. I elected to send the response but when I pressed send/receive I got an error
message. However the instruction to send the message still seems to exist and EVERY time
I press send/receive my PC tries to send this message and fails EVERY time.
I have deleted the original message but no change.
In the Outlook Send/Receive Progress box the following information appears:-
Connection to server was interrupted
Error No 0x800CCC0F
Address not verified
Contact ISP

I have pressed Cancel All in this box but no change

Does anyone know how to stop my PC trying to send this message?

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Answer Match 83.58%

All of a sudden, an address that I email to often won't go through. I get the message "DELIVERY FAILURE: User [email protected] not listed in public Name & Address Book"

I tried to access help but I can't understand what they're talking about. The address book, or whatever it is, is a mystery to me. It's not related to the "contacts", is it? Because I have all my email addresses in the contacts area. The address book, I don't know.

How do I resolve this?


A:why do I get "delivery failure" when I send message in Outlook 2002?

are you able to type there address in and send that way?

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Answer Match 83.58%

I would like to be able to suppress the Out of Office message for particular email addresses (like I could on Lotus Notes!), but cannot see a way to do this.

The need is especially useful for newsletters and other non-manned addresses, because the ooo message triggers an auto response from them which triggers another ooo from me.... well you get the picture.

I also have my home emails copied to my work Outlook account, and when I have the ooo message set, it triggers an ooo message to the sender - I may be out of the office, but not necessarily away from home!

Hope someone can help.

A:Outlook 2003 "Out of Office" message targeted suppression

Has this problem been solved?

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Answer Match 83.58%

Have just upgraded to Outlook 2007. I am getting this message constantly that says ...

"Upgrading Multicolored For Follow-Up Flags to Color Categories..."

What is this? How do we stopped it?


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Answer Match 83.58%


In the options of a new mail message, you can request a read receipt. I would like to create a button with this VB code behind.

I tried the following code, but something is missing. Who can help me out?

Sub Enable_Tracking()

Dim e1 As Outlook.MailItem
e1.ReadReceiptRequested = True

End Sub

Thanks in advance

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Answer Match 83.58%

After reading this site and searching the net, I tried to rename the user, backed up files, started from scratch and tried to import the old files....still no success...I need some actual walk me through it help.....I went to the mail icon in the control panel...set-up a user then associated a data file, in the email section, I tried to switch the default file to the one I wanted....still no luck....Please, if you are very well knowledgeable about Outlook 2003, I need help....I have some business files which I am trying to restore and business contacts to contact so I'm in a bind because Outlook is not working....Stoe

I have a Toshiba Laptop running Windows Vista 32 bit Home Edition.

A:Solved: Outlook 2003 Error Message, "can't open the default folders"

Hi stoe2000

Is this a continuation of the same problem from this thread?

Does Outlook 2003 open for you?

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Answer Match 83.58%


I'm a new member but have gotten a lot of useful info from this forum over the past couple months, thank you! Hopefully someone can help with this issue.

I have a user at my work who is having an issue in Outlook 2003. When she replies to or forwards a message, the spell check is checking the entire document even though she has the "ignore original message text in replies and forwards" option checked. Here's some info on her setup:

Microsoft Windows XP Professional Service Pack 3
Microsoft Office Standard Service Pack 3
Does not have the "prefix" option set
Uses Word as the email editor

I have read in other forums that opting to not use Word as the email editor can cure this issue, but all of our users use Word as their email editor. Also, this issue just appeared out of nowhere a couple days ago. Possibly a windows update?

Please help!

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Answer Match 83.58%


I use the "Outlook Express" for my email for years, no problem.
I had been using ISP for my email server and have my own email account set up, so far so good.
I had checked the box "delete from mail server after deleting from trash" and it works out just good. This is because, no need to log-on the mail server each time to clean up the read emails by hand, this way could release enough space for receiving email. Is because the ISP charge on over-quota space for emails, or just will block excess emails over the allowed space.
The problem started, when a friend told me could set the email folder away from the hard-drive C, I set it as per his suggestion. Then, the "auto-cleaning function" stopped performing.
I asked the ISP and was told because "Outlook Express" is designed by Mircosoft Inc. so they could not help.
Then, I set it back to the "defaulted folder", but the function could not be recovered.
This is quite annoying that I have to log-on the email server and clean up the emails daily by hand.

A:Outlook Express "Auto Delete" message problem in the mail server

This thread was posted on 3-Mar-2010, and were read by almost 100 visitors.
Is it really NOBODY could tell how to solve this problem ?
Then, this is really a big problem !

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Answer Match 83.58%


I am trying to get my Outlook 2003/2002 Notes Connector to work with Lotus Notes 5.0.11, but I keep getting the following error when I open Outlook: "The local message file can't be accessed. The file is already in use by another user."

Things I've tried to fix this:
1) re-install Notes client
2) re-install Outlook Connector
3) re-install Outlook 2003
4) deleted all but first 4 lines in notes.ini
5) changed the name of my .nst file
6) deleted and recreated Outlook profile (numerous times)

Any help would be appreciated!
Here is the output of my MSOCLog:

<<## ## ##>>MSOCLog Header Size : 1298
Log Date: 4/22/2005 - 03:26:48
Microsoft Windows NT Version 5.1.2600
C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSOC32.DLL
OtoN Version: 2.0.4007.0
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
Module Version: 11.0.5510.0
Auto Download Mode : Download Body
Slow Connection Mode ont get Body On RAS
OtoN Languages :1033;
Office Languages :3081;
Current MUILanguage:0
OutLMime.dll Version: 11.0.5510.0
Mso.dll Version: 11.0.5606.0
InetComm.dll Version: 6.0.2800.1441
<<b44 22 03:26>> ======================================================
<<b44 22 03:26>> Log Date: 4/22/2005 - 03:26:48
<<b44 22 03:26>> C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSOC32.DLL
<<b44 22 03:26>> ======================================================
<<b44 22 03:26>> ABProviderIn... Read more

A:Outlook Connector for Lotus Notes - "local message file can't be accessed"

Does anybody know anything about the IBM Notes connector (or a URL for it)? Does it use the Outlook interface?


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Answer Match 83.16%

When starting a new message, the "TO" button does not bring up the address book.

A:Solved: Outlook 2003 "TO" button in new message doesn't show address book

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Answer Match 83.16%

When I click Send & Receive in Outlook, I receive the error message "The Operation Failed." There is no message "An object could not be found."

I had not added or deleted a new profile or e-mail account.

Thank you for any assistance.

A:Outlook error message "The Operation Failed"

maybe your mail server is down? when the error happens, can you look at the error message in more detail ?

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Answer Match 83.16%

Hello: I have this problem quite often when downloading my email through Outlook Express. It always occurs at the start of the day, never during the day, although I do “Send/Receive” dozens of times a day.

My email appears to download normally, but then I get this error message:
<<Message number 1 could not be retrieved. Account: '', Server: '', Protocol: POP3, Server Response: '-ERR Can't open the message file - it's gone!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD>>>

Sometimes this message is followed by several more, beginning “Message number 2 could not be retrieved ...” and so on.

I know for sure of at least two recent emails which have been sent but which I’ve never received. Could this be why?

I have three questions:
1. What is this and can I fix it?
2. Can I stop it happening again?
3. Are the emails which couldn't be retrieved lost forever? Or is there any way I can read them, or at least find out who they came from, so I can ask for them to be re-sent?

(Actually, that’s about five questions, but what am I - a statistician?)

Many thanks for any help - what a great site this is.

A:Solved: Outlook Express "Message could not be retrieved"

14 more replies
Answer Match 83.16%

New Dell 530 computer, new Office Pro package installed by Dell. Everything works pretty smoothly so far, but every time I open Outlook (not Outlook Express), I get a message "A data file did not close properly the last time it was used and is being checked for problems. Performance might be affected while the check is in progress." I can still check email, appointments, etc, but it works in the background and sometimes interferes with the keyboard or mouse. And if the program is open long enough, it reports a message "data file check complete." It's not a huge issue but is very annoying. Any ideas?

A:2007 Outlook "data file" message

Hello Judy. Here is an article that explains the error message and provides a resolution to prevent it from occurring again.

Hope that helps.

-- Goku

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Answer Match 83.16%

Hello tech helper(s),

Thank you in advance for your assistance. I am running XP on a vanilla PC, and have installed IE 7 and Outlook Express 6. I updated IE 7 just last night, to make sure that that is all in order.

All works except for one thing, and it's so frustrating! When I am in Outlook Express, with my Inbox populated by many messages, and I try to do a "Find Message" on that folder, all that happens is that I get a blank results window, regardless of what search criteria I select.

I searched the forum and found one relevant message from long ago, but the answer to that message is not helpful to me.

I've tried various antidotes. I could try to re-install Outlook Express, but doing so seems challenging. And I fear losing my Inbox messages altogether if I do that.

If you can give any advice, I'll appreciate that. In fact, I'm so desparate I'm willing to pay for some effective help.

Thank you,
Raymond Barglow
Berkeley, CA

A:Outlook Express 6 "Search Message" Fails

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Answer Match 83.16%

I have email service with The emails on the msn server are ok. But when I download some html email messages using Outlook 2003, the emails appear with "on behalf of" the sender at the top of the email, and the email message has been blanked out.

Any ideas?

A:outlook 2003 "on behalf of" blank message

that sounds like spam. I get blank emails on my throwaway spam account that I use for usenet. "on behalf of" means, I believe, that the from address is different than the sender address, in the email headers.

1 more replies
Answer Match 83.16%

I am using Microsoft-Office 2010 Version 14.0.7109.5000 on a laptop running Windows 7 Home Premium (x64) Service Pack 1 (build 7601). I use Outlook 2010 as my email client for two IMAP Gmail accounts.

I have checked the box within Outlook 2010 options "When replying to a message that is not in the Inbox, save the reply in the same folder". This feature is not working and all sent emails are filed in "Sent Mail".

A:Outlook 2010 "When replying to a message..." is not working

Quote: Originally Posted by malon015

I am using Microsoft-Office 2010 Version 14.0.7109.5000 on a laptop running Windows 7 Home Premium (x64) Service Pack 1 (build 7601). I use Outlook 2010 as my email client for two IMAP Gmail accounts.

I have checked the box within Outlook 2010 options "When replying to a message that is not in the Inbox, save the reply in the same folder". This feature is not working and all sent emails are filed in "Sent Mail".

Dear malon,

This was a known issue with Outlook 2010 which has been resolved with the HOTFIX.

Find as Google : Outlook 2010 hotfix package

I hope that it will help you

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Answer Match 83.16%


Yesterday, I started getting the error message below whenever I try to send an email from my Outlook Express.

Response received is: 550-Message rejected because 550-(DELL2KGWP61) {71.96.2.xx]:1523 blacklisted at see


If you go to <--- IP altered for safety. It tells you that this IP has been blacklisted as one that maybe is sending spam. Okay, that ain't me or anyone in my household! It also says, contact your ISP so... I call Verizon DSL but they tell me it's actually a MSN Outlook issue. Verizon says, the IP it references is one that Outlook makes... creates... or something... when it sends out my email. Huh?! So...

I call MSN only to be told that I have to go to Dell since they made the machine. So... I go to Dell and they say everything that Verizon says is hogwash but it'll cost me $100 for them to fix it. Ugh!! So...

Does this look... sound... smell... familar to anyone??? If any mods need the actual IP lemme know, I'll PM it to you.

Could this have ANYTHING to do with the Microsoft Service Pack 2 I dowloaded a couple days ago??

I hope... Read more

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Answer Match 82.74%

My system crashed recently and I have had to restore everything. I reinstalled Outlook 2007 and was able to restore my PST file from a backup I had using the genie backup product. All my files and folders are now restored.

When I click on the send/receive button, I get this message "The operation failed. An object could not be found"

I deleted my email setup account (I'm downloading from my att account) and re set it up using the instructions on the att site. I also ran the 'repair' function off the Office CD and did the Office diagnostics.

Any suggestions?

A:Solved: Outlook 2007 wont send/receive - error message "operation failed"

Can you give us the exact message.
Are you saying you did a clean install where you formatted and partitioned the drive?

3 more replies
Answer Match 82.32%

Does anyone know what it means when messages in the Sent Mail folder in Outlook Express have a header line "This message is being Watched"? This appears in a beige bar above the "From" line in the email. All my emails prior to 12/2/01 show this message, and none after that date show it -- and of course the Microsoft help site provided absolutely no information.

A:Outlook Express "watched" message

From a newsgroup thread:

"From outlook express' help:

In both mail and news, you can watch a conversation that is of particular
interest you. A conversation is an original message and all its replies.

In your Inbox or newsgroup message list, select the conversation you wish to
watch, and on the Message menu, click Watch Conversation.
If your message list's Watch/Ignore column is turned on, the watch icon
will appear next to all the messages of a watched conversation.

You can customize the color of your watched messages to make them stand out
better. Click the Tools menu, and then click Options. On the Read tab, at
the end of the Highlight watched messages with the color line, select the
color you want, and then click OK."


3 more replies
Answer Match 82.32%

ok...this is my first time posting, hope i do it right. when i send a message in outlook (not outlook express) i get an immediate response from the 'system administrator' saying my message is undeliverable because "no transport provider was available for delivery to this recipient". i have no clue what that means or what to do about it. any help would be great! thanks.

A:Outlook "undeliverable message" question...

Has it ever worked? Are you sure your smtp and pop3 settings are correct?

2 more replies
Answer Match 82.32%

Outlook Express 6 on Windows XP Home SP 3 messages have a "From" header, and there my email address is displayed. Due to this, it often happens that my just sent emails come straight back to ME! Is there a way to remove this "From" header, or is it there by default?
Help please anyone?

A:Outlook Express "From" message header

Open OE
Click on "Tools"
Click on "Accounts"
Click on "Properties
Remove the Reply Address field (with your email addy in it)
Apply Ok

Test again

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Answer Match 82.32%

This is a friend's computer, Win XP (Home) SP3, 512 MB RAM. He uses Outlook for his email, and when he gets the emails, these go either to inbox, junk and SENT folder. I have searched for this error, but have not been able to find a solution. Why would incoming emails go to sent folder? Many thanks for your help.

A:Incoming message going into "sent" folder in Outlook

you need to check if there are any rules set up in Tools > Rules and Alerts that would cause this action. If there arent any post again.

1 more replies
Answer Match 80.64%

(Pardon the misspelling in the title)
I have a distribution list with hundreds of email addresses. I want to save/export the list in Rich Text Format. When I try to do this, I get this "Out of memory..." error. Anyone know how to solve this?

A:MS OUTLOOK: "Out of memoey..." message

Is this client fully upgraded in service packs for office? Also does this email setup use any 3rd party connectors or is his straight from Outlook contacts?

3 more replies
Answer Match 80.64%

Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

A:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

1 more replies
Answer Match 80.64%

I have the screen that displays "
It then loads the "look2me" page.
Afew seconds later, a popup for personal screensaver appears.

Will someone please analyze this Hijack Log and tell me what to fix?:
I have also added this as an attachment. Thanks for any help you can offer!

Logfile of HijackThis v1.97.7
Scan saved at 6:43:49 PM, on 6/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentra... Read more

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Answer Match 80.22%

Hi guys,

Long story short broke bootloader and mbr, but got it sorted eventually after a couple of hours reading and playing with various tools. Machine boots back into XP fine with no user interaction. However when logging in logs me straight back out. I suspect this is because my D: partition (separate hdd) seems to have lost its allocation while I've been playing with the problem (probably should have physically disconnected it first. Lesson learnt) This drive however, as well as storing about 1TB of data (of which I haven't even had time to fully back up before problem occured! I know, it's ultimately my fault) was the location for some of XP's special folders, specifically My Documents; My Music; My Pictures (I think they were the only Special Folders I relocated.) Could their disappearance be causing this issue or will I have other problems somewhere? It's the only thing I can think of right now.

Partition Wizard Home Edition's Partition Recovery Wizard tool is able to find this lost partition but gives a warning when attempting to recover (see image). I don't know if it plans to copy the data which could of course potentially overwrite itself (since I don't have another drive big enough to copy to, which I don't want to waste time doing anyway) or if it just overwrites/rebuilds the partitioning section at the start of the drive. Is this operation going to be relatively safe?
Or is there a generally safer option/tool for ... Read more

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Answer Match 80.22%

I want to use the standard F1-F12 function keys but my Laptop is stuck in "Special Function" mode.
For example: Normally, if I click F11 it'd mute the laptop but now when I click it, it makes the webpage full screen.
I've tried disabling the Special function mode in System settings but there has been no difference.

Any help would be appreciated

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Answer Match 80.22%

Hi everyone,

I'm on a Win2K network, and we have an old folder that contains archival files and folders from some old Mac computers that we used to use. I'm trying to archive that folder onto a CD, but most of the burner programs I've used (Nero, etc.) won't do this, because there are lots of file and folder names with strange special characters in them. I'm assuming this is because these came from Mac filesystems. Is there a way to get rid of all these characters in a batch or global way, a program I can use??

Thanks in advance for your help!

Billy Chen,
Asian & Pacific Islander Wellness Center

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Answer Match 80.22%

During my attempt to troubleshoot some Vista behavior, I checked the logs in the event viewer. While doing that, I noticed under "Security" that the log was humongous. The reason? Every minute, there is a "Special Logon" followed by two "Logon" entries. This just keeps repeating every minute. I cleared the log and rebooted... then monitored the log and the behavior continued.

Why does this happen? Is there some kind of logging that was accidentally turned on? I can't recall what I might have done, as I had to do quite a bit of troubleshooting with another problem... is there something I can check that controls logging? I tried searching the Vista forums and didn't turn up anything matching "Special Logon".

A:"Special Logon" repeats every minute in Security Event Log

Are you able to get a Snip of the Log?

Please see How to Use the Snipping Tool in Vista For More Information

Also does the Log provide any Username?

Many Thanks,

7 more replies
Answer Match 80.22%

My BF2:Special Forces crashes to the desktop from a black screen after I try running the game. It also destroyed my original BF2 installation as it now does the same thing as special forces. Black screen then desktop. I read that installing patch 1.41 will fix this and I have tried installing the patch many times but all I get is a "PATCHING FAILED" message at around 8% every time. I am losing all hope here. Please help!

A:Battlefield 2: Special Forces crash to desktop/ BF2 patch1.41 "Patching Failed"

just brought bf2 wanting to play online couldnt due to old version i got told from a mate to download 1.41 patch dowloaded it installed fine but now when ever i try connect to a server it says invalid cd key which is odd because i registered the game plus can play single player any ideas

3 more replies
Answer Match 80.22%


I'm hoping someone can help me. I'm using Outlook 2003. I'm designing a new Contacts screen, which better suits the needs of my business.

I have been able to figure out how to everything except for this:

How to I design the "date" and "dollar amount" field values to default to blank/empty instead of defaulting to the word "None" in the case of the "date" field and "$0.00" in the case of the "dollar amount" field?

Any help or direction would be greatly appreciated!

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Answer Match 80.22%

My setup XP Outlook 2000 ( used Paste Special for many years in appointments and contacts then suddenly stopped working this month. Only available Edit->Paste Special was HTML when I wanted to past text to avoid having to reformat fonts. Futile search until today's solution below.From main Outlook command menu:Tools->Options->Mail FormatIn section Message Format click check box:Use Microsoft Word to edit e-mail messagesWell now that works partly but not for HTML which used to work fine. Any suggestions. (It is not the Skype problem, since not instatlled.)message edited by BobLink

A:Outlook 2000 Paste Special text

Re-install Outlook but as a safeguard back up your PST file first in case you need to restore it after the re-install it (shouldn't be necessary since the PST file is stored in a separate location, but best to play it safe just in case it gets zapped).message edited by phil22

2 more replies
Answer Match 79.8%

Hello SevenForums!

A friend of mine brought a Windows 7 Ultimate x86 laptop saying that he can't log in with his account.
When he tries to log in it shows this message:
"The User Profile Service failed the logon. User profile cannot be loaded."
Now I've searched the internet and found a few articles how to fix this problem.
I receive error message: The user profile service failed the - Microsoft Community
You receive a "The User Profile Service failed the logon? error message

None of these worked. (I would like to restore the profile, not creating a new one.) I can create a second profile without any problem, but if I can I would like to save the current one.
I've looked into the event viewer and this is what I see for the problem:

Error, User Profile Service, 1500 eventID: Windows cannot log you on because your profile cannot be loaded. Details: Access is denied.

I've also checked how it all started:
This happened during a shutdown:
Warning, User Profile Service, 1530: Windows detected your registry file is still in use by other applications or services. Detail: 1 user registry handles leaked from <SID>.

After this during the first start:
Error, User Profile Service, 1508: Windows was unable to load the registry. Detail: The process cannot access the file because it is being used by another process. <Path-to-user-profile>\ntuser.dat

After this I get an 1502 error, from User Profile Service, basically with the same text. (... Read more

A:"User profile service failed the logon" special case access denied

Hello Marty, and welcome to Seven Forums.

The tutorial below may be able to help with this error. The "In Preparation" section at the top can help give you a few options to log on with to be able to do the tutorial.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps for now,

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Answer Match 79.8%


Thanks for taking the time to read this.

In Vista, it is super easy to create a special virtual folder in My Computer that links to a remote FTP. Thereafter, you just open this folder, and can drag/drop files between your local puter and remote server. Mine is called "Remote Backup" and I use it (naturally) to move backup copies of stuff to my remote server.

Vista also has a decent backup utility, and MS makes a reasonably decent security/recovery suite (Live Onecare). Not to get into a discussion of the relative merits of those programs, but just stating that they are made by MS and/or native to Vista.

It is my understanding that in neither of these programs (native backup or L1C) can you select an FTP virtual folder as a backup location. It is not visible in the local drives listing, and is not visible in Network locations. Neither will accept a path beginning with ftp:// (or the path directly to the special folder by using "select as text" from its explorer location).

Am I missing something? Seems to me that if MS went through all the trouble of creating an easy ftp interface/virtual folder, AND the trouble of creating a backup program native to Vista, AND went through the trouble of creating a security/recovery suite designed for use in Vista, they would marry the two in order to create an easy way to provide the real benefit of offsite backups.

It is that I think I am missing something. Is there any way to get the nat... Read more

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Answer Match 79.8%

I've been receiving a blue screen of death every once in a while, and on the blue screen it states "Special Pool Detected Memory Corruption", among other things. Any ideas on how to get rid of this? I have Windows XP. Let me know if I need to post more info.


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Answer Match 79.8%

The "My Videos" user folder is no where to be found so I want to recreate the same folder that once existed. This is one of those special "User Folders" that has the "Location" tab in the folders properties. As you can see in my screenshot of the window that displays after clicking on Start and entering "shell:UsersFilesFolder" in the search box, the folder is missing altogether.

Is there an easy way to create one of these special folders?

A:How do I recreate the special "My Videos" user folder?

If you mean adding new library, try this:
New Library - Create
you'll find and related tutorials there, so I think your problem should be solved in no time

9 more replies
Answer Match 79.8%

Hi all,

I have a long history of BSOD's with this computer during startup but I eventually discovered (also with the help of this forum) that they were caused by my DeathAdder mouse. BSOD's during startup have vanished.

Instead, they have been replaced with BSOD's during the use of Skype, Microsoft Word, LOTRO or anything else I might have running. There's no pattern that I can discern except the BSOD's originate under the Special Pool flag. I have previously turned on Driver Verifier to help get some additional detail in my dump files.

At this point, the best I can tell the BSODs point to my Webcam and NVIDIA drivers both of which are absolutely current and have been so for some time. I've reached the point where I need some assistance from someone with a lot more expertise in parsing out system info.

Thanks in advance for the help!

A:Random "Special Pool" BSOD's During General Use

Your reports seem to point to your webcam. Go to the corporate website and update the driver
Lvrs64.sys file descriptionProductname:Logitech Webcam Software Description:Logitech Kernel Audio Improvement Filter Driver Company:Logitech Inc.
If the drivers are current as you say, try to roll them back.

3 more replies
Answer Match 79.8%


I have moved my Users directory to a separate drive as described here. I did not encounter any serious issue, however my special folders are duplicated in the Windows Explorer.

For instance in my user folder I have two Documents folder, one pointing to C:\Users\yannick\Documents and the other to D:\Users\yannick\Documents. C:\Users is a junction that points to D:\Users.

My media files are duplicated as well in Windows Media Player.

Is there a way to get around this?


A:Special folders "duplicated" in Windows Explorer

Originally Posted by yannick


I have moved my Users directory to a separate drive as described here. I did not encounter any serious issue, however my special folders are duplicated in the Windows Explorer.

For instance in my user folder I have two Documents folder, one pointing to C:\Users\yannick\Documents and the other to D:\Users\yannick\Documents. C:\Users is a junction that points to D:\Users.

My media files are duplicated as well in Windows Media Player.

Is there a way to get around this?


When you re-located these user folders, did you use the "Move..." button on the location tab, and then told Windows to move ALL files to the new location? Doing so will eliminate this "duplication" you are experiencing.

The information that I read from following your link says:

Change the location of each data folder (i..e Documents, Pictures, Music) individually using Windows explorer settings.Modify the Windows registry to reflect the new folder locationIf you used the "Move..." button, you should not have needed to manually edit the registry.

6 more replies
Answer Match 79.8%

Microsoft Updater says I have a critical update (KB2286198) to install but it fails and gives the message: "WindowsUpdate_80246007" "WindowsUpdate_dt000".

I've tried a couple of things that MS Support suggests but they don't work and don't seem to really apply to this particular error message. Searching for the error code 80246007 hasn't yielded anything yet that works.

Any ideas?

Gateway GT5622
x86 based PC
Processor Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz, 1800 Mhz, 2 Core(s), 2 Logical Processor(s)
Operating System Name: Windows Vista
Operating System Platform: NT/2000/XP/Vista
Operating System Major Version: 6
Operating System Minor Version: 0
Operating System Build Number: 6002
Service Pack Description: Service Pack 2

A:Update Error Message "WindowsUpdate_80246007" "WindowsUpdate_dt000"

6 more replies
Answer Match 79.8%

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

16 more replies
Answer Match 79.38%

It's hard to describe, so I will also upload a picture.
I noticed this issue about a week ago, basically the up arrow, down arrow, left arrow, right arrow, check-marks, (like I said, "special characters" I don't know what else to call them) are showing up as blank little squares.
On games, online, wherever they appear, they appear as blank little boxes.

I've uninstalled and re-installed my graphics driver already, ran the SCF/scannow (was recommended by someone on windows 7 forum) and that came back without any results.
They also asked about a language pack, but if I do have one installed, I don't know how/where to look for it. (Checked windows updater, didn't see any language packs).
I can't use system restore either, as it jumps from 3 days ago, to 3 months ago.

Anyone got any ideas???

Fyi, the picture I've uploaded is from Elsword. There should be up-arrows (insinuating an increase in a stat) where the annoying red box is.
This is NOT a problem with the keyboard, the arrow-keys on the keyboard work just fine.

A:Strange issue with "special characters"?

Just a minor update, I found out that if I send (↑ or ↓) any special characters through something like a IM chat, it appears as those same boxes to me, but the person on the other end see the directional arrows.

I uploaded another picture showing what appears in the chatbox.
Basically, any special characters that I input through a combination of alt + (2 random numbers from the number pad) all show up as boxes.

I hope this might help some one identify the problem.

7 more replies
Answer Match 79.38%

ihave some online courses i am taking. them sent me a loaded nano marked "special" on the back. win xp does not recognize it nor does itunes. the computer does nto see it at all. the darn thing will not hook up to my car device to play in the car, as it says device not recognized. so i have to get a hack or software or somehting to allow me to copy the protected contents onto my own ipod so i can listen in the car. anyone know where i can get software to allow this? thx !

A:ipod nano "special" protected

Contact the people at your online course for instructions on how to use the nano.

1 more replies
Answer Match 79.38%


Yestarday, I was using my computer, and it froze completely. Only thing I could do is Alt + Tab, but it wouldnt bring up anything. So I restarted it, using the button on the computer itself.

After that the "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this." message came up. I have the options (Start in safe mode / Safe mode with networking / Safe mode with command prompt / Last known good configuration setting (most recent setting that worked) / Start Windows normally.) and everything, there is a countdown for starting windows normally, but for some reason my arrow keys dont work. I tried both num pads and the normal arrow keys and nothing works, including enter.
I know that the problem is not the keyboard, because I managed to open the "Phoenix - AwardBIOS CMOS Setup Utility" and it works just fine.

After the countdown is finished, the windows XP logo appears with the loading bar under it, and it stays like that for really long, after a while it restarts itself, and same thing happens over and over.

I have my windows XP cd, but the problem is that my CD drive is broken - it doesnt open.

I've tried unpluging everything from the computer, exept the keyboard and the monitor, same thing - "We apologize for the inconvenience.." appears and the arrow keys dont work.

Only thing I can do at the moment is using the "Phoenix - AwardBIOS CMOS Se... Read more

A:"We apologize for the inconvenience.." special case.

16 more replies
Answer Match 79.38%

Hi Dears,
I have install a application , for run windows show Unknown Publisher,
can you help me for allow only for it, and so work in regular users without prompt "Unknown Publisher"?

Thanks for your helps,

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Answer Match 79.38%

PC World is offering its readers an opportunity to download "Driver Updates", by Touchstone Software, for $24.95. Has anyone taken advantage of this offer and, if so, how well satisfied are they with it? TIA.

A:"Driver Updates" special from PC World?

7 more replies
Answer Match 79.38%

Hi everyone

i found this forum when im looking for way to disable this protection, sometimes i need to delete some folders and i cant, im tired of "Special Permissions"

how can i disable this forever? (and to any file, total control)

A:Disable forever. "Special permissions"

Hi, dj23, and welcome to the forums.

Please see our tutorial at User Account Control - UAC - Change Notification Settings

9 more replies
Answer Match 79.38%

Uncommon situation of a common problem:

here are the facts:
-Home network of 2 pcs and 2 laptops
-all machines work fine
-the problem exists in one of the two laptops: i can surf the net without problems except when visiting a certain website; that's when the message : Internet Explorer cannot display the webpage, appears. The same message when using Firefox in the same laptop. Also unable to login with ftp client in the site's hosting server; also unable to send/receive email through the particular domain. In all other pc's i can visit the certain website without problems, fast and easy.
- all computers are connected to internet through the same router/modem (not an ISP problem)
- all computers share the same IP address (not an IP ban problem)

As mentioned above, the site is available through any other machine in the network (not a 'server down" problem).

Any ideas, would be greatly appreciated.


OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz, x64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA GeForce 8600M GT
Hard Drives: C: Total - 99999 MB, Free - 30869 MB; D: Total - 500 MB, Free - 10 MB; E: Total - 203742 MB, Free - 134938 MB;
Motherboard: TOSHIBA, ISRAA, 1.00, 0123456789AB
Antivirus: Windows Essentials*, Updated: Yes, On-Demand Scanner: Enabled

*The TSG SysInfo mentions Norton Internet Security here, yet this is... Read more

A:Solved: "..... cannot display the webpage" Special

14 more replies
Answer Match 78.96%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

8 more replies
Answer Match 78.12%

Am using OUtlook 2003 and wondered whether there is a way to simultaneously view the Calendar and Contacts folders on one screen. Thanks.

A:Outlook: Simultaneous View of "Calendar" & "Contacts"

Maybe someone else has a better idea, but you could open two instances of Outlook and size the screens so that you could view both windows next to each other.

1 more replies
Answer Match 77.7%


I have a laptop Toshiba, Satellite A45 and I can't get on the web, or load most of my programs due to an error message saying "one touch can't enumerate". When I tried to load the Maxtor One Touch CD to remove and re-install, I got the error message, "can't scipt" (error message Microsoft 1719) "Windows installer service could not be addressed". I had downloaded a spyware program and backed up first, but cannot upload the back up due the problems. Any help would be greatly appreciated. I am on my desktop, so can receive email. Thank you,

Don Winn, Switzerland, FL

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Answer Match 77.7%

I am getting this error message: "WindowsUpdate_8024400E" "WindowsUpdate_dt000" can any one help me with this? Thanks

A: "WindowsUpdate_8024400E" "WindowsUpdate_dt000" error message

twmom, Windows Update error 8024400E indicates that you're running into temporary connection errors in trying to check for updates. Please refer to this Microsoft KB article, which contains a lengthy list of troubleshooting steps.-Alex

3 more replies
Answer Match 77.7%

I like to send my HTPC (home theatre PC) into standby if it's been idle for more than 15 minutes (actually MediaPortal does that for me) or manually if I don't need it at the moment but intend to use it later.

Over night I like to completely turn the HTPC and all the other home theatre components off, by cutting off the power (with a nice switch, don't worry), so everything's really off.
If the HTPC was shut down normally I don't have any problems cutting off the power and turning the HTPC back on when I switch the power on again - it boots up just fine.

But when I send the HTPC into standby mode AND THEN switch off the power supply, the HTPC will boot up with an error, that it wasn't shut down properly, prompting me to continue (as some components were still running when I cut off the power, right?).

Now my question - is it possible to go into some special kind of standby mode that is "safe" for a power loss? I know it wouldn't boot up any faster after the power loss, since it's a normal boot after the power was cut off, that's no problem. Also, hibernation is not an option.

A:"Special" standby mode?

Hibernation is not an option?

This is the only way I can think of giving you your control without the start-up error.

win7 does also have the hybrid mode where it enters standby and then hibernates after a further time lapse.

There is "Away Mode" available in some systems that is designed for HTPCs but not all systems support it and it also has the same issue as standby

4 more replies
Answer Match 77.7%

Hi everyone
My motherboard (Asus P5N-e 32 SLI Plus) comes with a sound board (SoundMax ADIsomething)
Unfortunately, the driver of this sound board disables the "what you hear" ("Stereo Mix" in my case) option
In order to shoot videos from gaming sessions, I found a way to bypass tht limitation: I uninstalled it's driver, and then let windows install only the minimal components in the driver's folder
That worked perfectly: all functionnalities ok and the "Stereo Mix" option was back (could be usefull to others that have an Asus mobo, btw)

Nevertheless, I hate this kind of limitations and the prospect to have to do this each time I update the driver made me finally buy a new sound card (Creative) wich works perfectly

But now, each time I switch the computer on, I get a message saying soundmax has been modified (ya quite: it's not there anymore!) and needs to be re-installed

So I'd like to uninstall it's driver, but since it's not been installed using an installer, I do not have any uninstall pogram nor entries in the "add-remove programs" window
I guess I could install the entire soundmax driver and the uninstall it but I don't really want to create conflicts with the perfectly working Creative driver...

I know I have to remove files but also unregister some dll(s) but don't now where to start
Anyone has an idea on how to proceed? (a clean way if possible)

A:"special" driver to uninstall

See if you can disable it in the BIOS...
And let us know if this works OK

1 more replies
Answer Match 77.7%

I got XP Home and every time I log in a add called Special Offer! comes up and asks if you wan't to save or something like that. (The picture is attached)

How can I stop this??

A:Why is "Special Offer!" comming up?

8 more replies
Answer Match 77.7%

I have relatively new PC with Windows 8.1 but recently I am getting a message on start up that "Windows could not connect to Group Policy service" . This then asks me to look at the Event log.
I notice that the Event log has " Special log on " every time I log on .
Are theses messages related ?
Is this normal ?
Have I a bug of some description?
I have ran Norton 360 and malwarebytes - nothing reported.
Any ideas?

A:On start up am getting "special log on" in the event log

Are you talking about Event ID 4672?
This one probably occurs next to your login event because your ID has adminstrator privilege?

See Audit Sensitive Privilege Use

2 more replies
Answer Match 77.7%

First off, let me apologize for just signing up and posting right away. On a new forum I know it's customary to look around, search for answers, do a little research, etc. I'm more than a little aggravated at this point and just need some help/opinions. I apologize in advance for being long winded. Rest assured I'm leaving a lot out and I mention what I do because I think X company is taking advantage of customers like me.

I'll spare you the full details of the past week and a half worth of calling and online chatting with my phone/internet company. What it comes down to is this: I want to upgrade my internet speed. I currently have a 6Mb speed, and want to go to 10, 12, whatever. While I've been trying to get a straight answer from customer service as to why I would need to pay for a connection fee to upgrade, lo and behold my internet goes out yesterday.

I unplug/plug the modem, always the first thing to do. Nothing. I logged onto the modem/router, PPP connection shows down, fine, I call internet customer service. I tell the guy what I did, told him I'm looking to upgrade in the next few days, he says no problem, let me overnight you a modem, you'll get it tomorrow (today). I ask if it will be an upgrade from what I have so I can get higher speed internet, he says yes.

Today comes and goes, no modem. I get an email with a tracking number, which doesn't work and a delivery date of YESTERDAY. huh? So I call Cust Serv again, dude sa... Read more

More replies
Answer Match 77.7%

What was the point of renaming "My Documents" to "Documents" and then never exposing the new name? In every interface, it still appears as "My Documents".

Can I just get rid of the "My Documents", "My Pictures", special folder naming conventions and use the actual, underlying folder names?

A:Can I completely get rid of "special" folders?

You don't need to use either or rename anything.

You can make a folder called yourmama and save files to yourmama directly. I've never used the supplied folder structure and don't use libraries either.

6 more replies
Answer Match 76.86%

I have installed Outlook (which looks more like OE than Live mail, perhaps) and started using it. I am fairly happy. The only thing that bugs me is that it starts up with two windows and two tabs, one of which is the calendar functionality. I can close that down again but it is a pain. Is there a way of executing Outlook so that only Inbox appears? I want to disable the calendar completely and never see it again.

I use an online, cloud computing, calendar since I have many computers and waiting for calendars to synchronise is something I can do without.

A:Outlook without "Outlook Today" calendar, Just "Inbox"

Which version of Outlook are you using?

3 more replies
Answer Match 76.86%

"A problem caused [name of program] to stop working correctly. Windows will close the program and notify you if a solution is available." But no solution shows. I have been using the same HP Pavilion tx1000 for a year and a half with no software or compatibility issues. I run Vista Home Premium, Service Pack 1 - 32 bit. Slowly this message began to appear with every microsoft program I opened and then started to spread to non microsoft programs. I tried reinstalling the programs, doing a system restore to the oldest restore point I could, I also tried uninstalling any window updates that were installed right before my problems. I have read some strings that indicate it may be a compatibility issue between the service pack 1 and vista but the service pack came with the computer and it has been working fine until recently. I am at loss what to try next. Has anyone using Vista Home Home Premium experience anything like this!!!

A:Windows Error Message "{Name of Program} has stopped working" "A Problem caused ...

hi and welcome the first thing to do is run your anti virus and malware progs this will check for issues there and hopefully rule it out the next thing to try is sfc/scnw its a how to and also try this,295582,sid192_gci1276029,00.html this will check for other problems in both your files and your hard drive

1 more replies
Answer Match 76.44%

Had a sudden inability to go much further than a third or forth-level download on ANY given webpage and then PC would seize-up, requiring "cont+alt+del" in order to get freed-up. Thought perhaps I picked-up a bug of some sort during a recent google search, and went immediately to Panda and Trendmicro to perform both virus as well as malware scans. While the Panda scan was loading-up, I received the following error message....

... " DoPatch....dll reports error....Error "C:\WINNT\patch.utp"....unreadable or not a patch file..."

Was able to complete both scans. Nothing found other than tracking cookies.

I then did a file serch for the above and located it. It was installed TODAY apparently, and not by me, within minutes of the problem starting.

I'm guessing someone/thing slipped this patch into my WINNT file or modified it while I was doing the google search, so I have included a HJT scan below.

Hope this all makes sense and ties-out to something. Any help would be genuinely appreciated-

__________________HIJACK SCAN BELOW__________________________
Logfile of HijackThis v1.99.1
Scan saved at 12:42:23 PM, on 5/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\syste... Read more

A:"DoPatch" error message - "dll reports error" causing pc to seize-up (HJT attached)

Bump for HJT expert

1 more replies
Answer Match 76.02%

Hi all,

I burned an MP3 disk with Nero about 10 days ago, and lately when I try to burn anything it's giving that message -- insert empty medium. Nothing I seem to do works, restarting, with and without an disk in the drive. Both my drives are doing this, both show in "properties" that the entire space is used on the disk it THINKS is in the drive even when there is no disk in the drive. Anyone know why it's doing this and how to correct it? I reinstalled Nero. Grrr....

Thanks very much!

A:"device not ready -- "insert empty medium" message

I had a similar

I had a similar problem with Nero goosing my writers. THe only way I managed to get it fixed was to system restore to the last point before Nero was installed.

I checked the drives and got a newer version of Nero - No probs for the last 5 Months now.

Hope this helps.

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Answer Match 76.02%

My google skills are failing me. Someone introduced me to content controls, which are lovely, and when I asked them if it was possible to fill in one and have the others auto-fill, they showed me how using "paste as link" could do that, as long as I refreshed (I made a shortcut to "update all links" on my quick access toolbar and use that). My first question is, I have just been using the default "as:" selection of "HTML Format" when using paste as link - is there any reason to switch or will that work best?

My second question is that I had some trouble once I thought I had it right. I'd get the file working fine, set it as a template for future documents, and as soon as I did that I'd get "Error! Not a valid link." when I tried updating links. I finally (I think?) narrowed it down to the fact that I was changing the name of the file (I'd take one of my existing templates, make a copy with the word 'test' on the end, try out the paste as link thing, and if it worked like that, I'd delete my old template, remove 'test' off the new filename, and that's when it stopped working). Is this right? If so I'm wondering if there's a quick fix to make the links work again, or, if I decide to change the filename in the future, do I have to re-"paste as link" the entire document?

Thanks for your help.

A:Word 2013 - content controls and "paste as link" behavior


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Answer Match 76.02%

OS: Win7 64-bit

Problem: whenever I right-click to copy something (e.g., in Word or Excel), the computer makes a loud ringing "DING" sound, like the sound that accompanies the "idea lightbulb" going off over someone's head in a cartoon.

The sound is coming over the outboard stereo speakers, NOT the motherboard "beep" sound from inside the computer case. This "windows ding" noise is clearly audible over whatever else might be playing through the speakers (like music).

I'm copying and pasting hundreds of items to verify data, and the DINGING sound is more than a little aggravating. How can I turn this feature OFF?

Already tried:
Control panel > Sound > Sounds Tab > highlight "default beep" > select "none" for sound from drop-down list > click "Apply"

This may have done something (or not?), but it did NOT stop the windows "DING" from sounding through the speakers every time I cut or copy something.

Thank you for any assistance,

A:How do I disable the Windows "DING" sound when copy/paste or cutting?

You could try going to Control Panel - Personalization - Sounds and set the sound Scheme as None or manually go through each sound and selecting None, then Enable and so on to find out which one it is (in theory it is Move Menu Item or Start Navigation but I can not approve).

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Answer Match 76.02%

I need alot of times to copy & past the path.. So I got W7 to show the full path under the tools file options.. But it states ther it will only work in classic mode.

I can't find how to get back to classic mode, or if there is another way to copy/paste a file path, I'm all ears.

A:Get back to "Classic" or copy/paste file path

Click in the address bar...or right click any file folder > Copy as path.

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Answer Match 76.02%

Hello all,

I had hoped you could help me with the following problem.

When I try to create a new folder or copy and try to paste a file, an error occurs "explorer.exe" and immediately stops/ blocks the action. Also, pressing 'file' is enough to make it crash.

It's very frustrating as I need to copy and paste quite alot!

Can you help?


Btw: I checked with malaware for infected items, but nothing came up!

A:Can't create folder or paste files due to "explorer.exe" error

Hello and Welcome to TSF!!!

This issue occurs mostly when system is bad/missing or corrupted files...

You have to run System Repair
You need Windows XP CD:

Windows XP System Repair tutorial

Remember to enter your serial key...

Keep us posted...

3 more replies
Answer Match 76.02%

I've always heard and read that a paper thin layer is best but since the paste is really only there to fill microscopic pits and imperfections, wouldn't merely smearing a tiny bit on with a platic bag around your finger be even better? Wouldn't this be closer to having true contact between the cpu and the heatsink? Paper thin almost seems too thick.

Also, are antec silver and arctic silver basically the same or is arctic better? I had some of both from my last upgrade a few years ago but i was only able to find the antec.

A:Thermal paste question: Is "paper thin" actually thicker than necessary?

Paper thin is fine, not to little, and not to much. I use, and most people would probably reccomend using artic silver.

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Answer Match 76.02%

I've found a strange situation where the directory field "Date Created" does not change after a copy/paste using Windows Explorer.

Here's the scenario:

1) Image files are written to a folder on the hard drive from an SD card.

2) "Date Modified" shows the time/date the photo was taken, as written by the camera. "Date Created" is the time/date the photos were copied from the SD card to the folder on the hard drive.

3) A file is opened from this folder into a photo editor and modified.

4) The modified image is written to a DIFFERENT folder.

5) On the new/modified image, "Date Modified" is still the original time/date the photo was taken. "Date Created" is now the time/date the new image file was written by the photo editor.

6) I now have two different image files in two different folders. One (A) is the original, the other (B) is a modified copy.

7) "Date Modified" on "A" and "B" are the same. "Date Created" on "A" and "B" is different.

8) The modified image is copied to the image in the original folder using Copy/Paste operation Windows Explorer. The "overwrite" warning clearly shows the file has changed in size. A "Yes" indication is given. The file copies.

9) The file in the original folder now shows the new size.

10) After I have performed the copy operation, I find the the "Date Created" field HAS NOT CHANGED (it stil... Read more

A:"Date Created" doesn't change after Copy/Paste

I don't have this problem. The "date created" changes to the current date and time with both Copy/Paste and Copy to folder. Did you check this in Properties > Details.

9 more replies
Answer Match 75.6%

I am building a website. I have many ".doc" files that I need to convert into ".html" format. Is that possible?

Thanks, {redoak}

A:Solved: Can a ".doc" file be converted to a ".html" file?

7 more replies
Answer Match 75.6%

Hi Guys, I found this Forum when searching for my 'problem' above. Turns out I was stepping through code last night and, I guess, the 'Paste' gets disabled in Word while you're doing this!! Stopped the code running and, "VOILA!!"

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Answer Match 75.6%

Hi y'all,
I'm about to start banging my head on the desk! I've asked this question in multiple forums but haven't received any answers.

I'm using the "Marlett check boxes" rather than the checkbox from the form toolbar. So, rather than doing an onclick or anything, I thought it would be easier to just search the column for the letter a, which is what you type when you want a checkbox while in the Marlett font. But the rest of what I want to accomplish may as well be Klingon, I cant make heads or tails of it.

I'm basically doing an auto-ish grocery list with coupons. I've got one workbook, tab A=Master List, tab B=Shopping List, tab C=Coupons. On Master list is a page full of categories/sub-cats (beans/grn bns, cereal/Cheerios, etc.) with a "checkbox" next to it. (A,B="checkbox", item). Shopping list is blank except for the headings & outline. Coupons is running list of all of the coupons we have available.

Ultimately, my goal is to have Shopping List insert items as follows: When I click a checkbox on Master List, it should automatically insert the item sub-category (Cheerios) into the item column on Shopping List. Once an item is listed on the Shopping List, then I'd like it to scan Coupons for the sub-cat (Cheerios); if a coupon is found for that sub-cat, I'd like the info to be copy/pasted into Shopping List. If there is no coupon, my Shopping List would just show Cheerios, but if there is ... Read more

A:Excel 2003 - Look for "a" in column, then copy/paste

If you change the font to say aerial from marlett that will show the "a's"

That might be a start


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Answer Match 75.6%

Anybody have a way to add "Paste and Go" to the context menu of Safari using Mac OS Yosemite version 10.10.3 and Safari version 8.0.6?Thanks!

A:How to add "Paste and Go" to context menu of Safari v. 8.0.6 - Yosemite 10.10.3

Last year:Why Safari does not have the Paste and Go feature?QuoteThere's a paste and go plug-in available here > no guarentee that it's compatible with Safari 8 on Yosemite.For Safari you can copy and paste from the Edit menu.Does that link help any? You already read it?So,I don' know.   

1 more replies
Answer Match 75.18%

My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar was represented with a big custom icon to save eye strain. I had them installed in opposite vertical margins, and they were set on auto-hide to keep them out of the way when not being used. Just move your mouse pointer to the left or right margin, and BAM! Sorry for the cliche, but I really got used to the convenience of what I had set up, and I just don't think I can be as efficient without anything comparable.

Now there appears to be nothing comparable in the Windows 7 GUI, and it's making me sick with rage! I see only the option to put a "toolbar" on an existing "taskbar", and no option to create any additional taskbars! This cramps up your one-and-only taskbar, plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick. When you've figured out how to bring up that ridiculous button, the list that it yields is small enough to cause painful eyestrain - nothing efficient, much less cool about this at all! I have seen customization options in other OS GUIs that may have resolved some of these issues, but I see none such in W7.

I have tried every google search string that I can think of, and found... Read more

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7

1 more replies
Answer Match 75.18%


I have recently bought an LCD logic LCX20LN1 20" tv which has a pc input. When i booted up my pc with the new screen attactched, just after the windows loading screen came up it came up with this message on the screen "out of range". I heard that this happens when you purchase a new monitor but have still not found any help on the internet about how to fix it. I am using Windows XP. Also the TFT screen that i used before that was 17" if that helps.


A:New LCD logic 20" screen. When booting up pc comes up with "out of range" message

Did you uninstall the drivers for your previous monitor before installing the new one?

"out of range" is most commonly caused by a resolution\frequency setting that the monitor does not support.

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Answer Match 74.76%

cannot find 'file:///"cannot find" "c:/program%20/AOL%20/Welcome/toolbar.html

When opening IE 7, error message appears.
Vista Home Premium


I can't find a notation in event viewer under "Windows Logs".

What's with the "/" s?

What's up with the "%20"? Neither Google nor Yahoo recognize
"%20" nor

They return hits with ONLY 20!!

I used Yahoo & Google, and found no hits.

Problem began out of the blue.

I have a feeling I am going to learn a lot about Vista while trying to fix this problem.


A:Solved: "cannot find 'file:///c:/program%20files/aol%20toolbar.html"

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Answer Match 74.76%

When opening IE get the following error"

error: "cannot find 'file:///c:/program%20files/aol%20toolbar.html"

When working in the registry, be sure and backup the key you are going to edit

Use REGEDIT to go to the following Key"
Key_Local_Machine\Software\Microsoft\Internet Explorer\MAIN

Delete the entry that has "welcome"

A:error: "cannot find 'file:///c:/program%20files/aol%20toolbar.html"

Is the file mentioned in the error message not this instead?


I believe that's the case and the registry fix you posted is far too vague for someone to tinker in the registry.

The keys to look for are:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]


[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]

both with a sub-key called:

"First Home Page" with a value of C:/Program Files/AOL Toolbar/Welcome.html

1 more replies
Answer Match 74.76%


my home page has been hijacked. It reads :

My operating system is XP and IE 6.

Further more my notepad behaves strange. It closes wihout warning. When I looked for the file notepad.exe there was a notepad.exe.bak.

I downloaded hijackthis and here is the log.

Logfile of HijackThis v1.97.7
Scan saved at 20:24:33, on 2004-07-07
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program\Norton AntiVirus\navapsvc.exe
C:\Program\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program\Digital Line Detect\DLG.exe
C:\Program\Microsoft Office\Office\OSA.EXE
C:\Program\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Bo Gerdin\Mina dokument\HiJackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\koxri.dll/sp.html#96676
R0 - HKCU\Software\Microso... Read more

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Answer Match 74.76%

I was trying to download an html using IE11, browser only prompted Save,Save as and cancel no "open" option was prompted but it was prompted if I was downloading pdf files.And default browser to open HTML files is IE11 when I changed default browser
to some other browser "open" option was prompted but on clicking on it file is opening in the browser which was set as default not in IE11.
Can any one please let me know why this is happening.


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