Tech Problem Aggregator

Dell Studio/Vista 64bit computer crashes when idle

Q: Dell Studio/Vista 64bit computer crashes when idle

Alrighty, I've got a bit of a perplexing problem. My Four(ish) month old laptop has taken on a new, annoying bad habit. Occasionally, when left to idle for longer than about 30 minutes, it'll quietly blue screen, restart itself, to the user selection screen and then be completely fine. However, it isn't consistently BSoDing. Often, I can leave it set for hours and hours while I do chores or work on something else, and it will happily sit still and wait for my return.

On the flip side, it never BSoDs when I'm using it. On days when I have to do a lot of work, or even extended WoW sessions with friends, it runs like clockwork for hours on end.

I've never had any major errors, I frequently scan for spyware (adaware), viruses (avast!), and nothing other than a few cookies (in adaware) ever comes up. My computer's temperature consistently runs between 110F-128F, and if idling, usually between 100-110. I can't recall downloading or installing anything that would cause this.

While it isn't a major concern, it is annoying, and BSoDs are actually kind of serious. I checked to see if it was that silly screensaver that a few people on here had talked about, and unfortunately it isn't. Apparently I'm actually BSoDing.

Any tips, tricks, questions, and/or advice would be greatly appreciated.
PS: I figured due to the peculiar nature of this crashing, that it is probably a security issue, rather than something hardware related. If anyone feels that this belongs in a different category, feel free to ask me to repost or move the thread to another section. Anything that will help me fix this annoyance would be amazing.

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Answer Match 82.74%

Hi,
 
My computer, running on Vista, has had frequent Window closures for the past month.  The message says something about "KERNEL".  It flashes off the screen and begins to reboot before I can read the whole message.  It seems to do it when I am online.  I do a lot of writing offline and it doesn't seem to happen then.
 
I fell down some steps in December, while carrying my open computer.  The computer hit the concrete floor and killed my hard drive.  A new hard drive was installed.  It's been running OK but slowly since then until these recent closures began happening about a month ago.  With instruction, I ran an "sfc", which came back clean.  I also ran a chkdsk which came back with one critical error, I think.  I am not computer savvy and I am working with someone who is to try to resolve the problem before I purchase upgraded RAM for my computer.  
 
I need to know if I have a hardware problem that might mean a new computer or if this problem is fixable.  Please help.
 
Thanks,
tncatsitter

A:Dell Studio 1555, Vista, Frequent Window Crashes - KERNEL

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
While waiting for a reply, get started with these free diagnostics:  http://www.carrona.org/hwdiag.html

14 more replies
Answer Match 81.9%

I've recently had trouble with my computer freezing during virus scans. From what I can tell, this usually happens just as it starts scanning the cache. It also seems to freeze whenever I let the computer go idle and when I try to install games like Fallout 3. I'm not sure if this is an issue with my virus protection (I'm currently using Norton Internet Security 2009) or a registry issue. Thinking that it might be a registry error, I've run C-Cleaner and removed any of the problems it found. I also thought it might be an issue with my drivers so I tried using Driver Max. However, I was never able to install any new drivers because my computer froze whenever I downloaded them. Things used to be worse though and I couldn't even boot. I suspected a virus because I'd recently downloaded some music through vuze so I ran portable anti-virus in safe mode. I did this overnight and while I'm not sure it even removed any viruses, my computer was able to boot the next day. Sorry for the long explanation but I keep thinking of different problems I've had recently. I'm sure a lot of them are just related to the fact that I'm running vista 64 bit but I haven't had too many problems with the OS before. Here's a log from hijackthis if it's any help:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:45:18 PM, on 8/26/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Program F... Read more

A:Computer Freezing When Idle 64bit Vista

Hi,

I don't see any obvious signs of malware in that log, but lets take a deeper look

Please do the following:

Download OTSto your DesktopClose ALL OTHER PROGRAMS.
Double-click on OTS.exe to start the program.
Check the box that says Scan All Users
Check the box that says 64 bit
Under Additional Scans check the following:File - Lop Check
File - Purity Scan
Evnt - EvtViewer (last 10)

Now click the Run Scan button on the toolbar.
Let it run unhindered until it finishes.
When the scan is complete Notepad will open with the report file loaded in it.
Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post.

2 more replies
Answer Match 81.9%

Is this what you need?  It's a link from Speccy.
 
http://speccy.piriform.com/results/b13TreETmksTzt6RSo4iEZ1
 
tncatsitter

A:2nd note re Dell Studio 1555, Vista, Frequent Window Crashes - KERNEL

I don't need Speccy reports
Please post your replies in the original topic located here:  http://www.bleepingcomputer.com/forums/t/582971/dell-studio-1555-vista-frequent-window-crashes-kernel/#entry3762248

3 more replies
Answer Match 74.76%

My ISP has recently up-graded my broad band speed to 50meg.
The wi-fi card in my laptop can only cope with 20meg - the card is a DW1397 to 802.11g standard.
My laptop currently does not have bluetooth, so I'm looking for a combined card to up-grade the wi-fi to 802.11n standard and add bluetooth to enable both my phone and table to talk to my laptop.
Any ideas/advise would appreciated.

A:Dell Studio 1555 win 7 sp1 64bit

Hi Welcome to Seven Forums ... The Dell Wireless 370 Bluetooth Minicard should work in your System ...

3 more replies
Answer Match 74.34%

I have a sony vaio VGN-FW378J laptop which runs in Windows Vista Home Premium 64 bit. My problem seems to have started when I installed several windows updates which included windows essentials 2011, IE9 and others. Service Pack 2 was already installed prior to installing the said updates. My laptop freezes very often since then and it happens almost everytime I use the internet explorer. The screen turns black and I cannot do anything else but reboot my computer. I was thinking that it was with my graphics card or my monitor but i noticed later that even the sound freezes too. What I did was to recover my entire system and it did solve the problem until windows update updated/upgraded features like windows essentials, IE & etc. again. I'm not actually using windows essentials except for the messenger but i do use IE all the time. I tried to unistall the update for IE and reverted it back to IE8 and my computer has stopped crashing for two days now. So I'm assuming that it was really IE9 that was causing my problem. was it? Is there any remedy, say patch to solve the issue?

Any comment will be appreciated. Thanks

A:Computer with Vista 64bit Crashes probably caused by upgrade to IE9

Welcome
A question to us of "Is IE9 causing my crashes" causes us to answer it is possible.
I do have several suggestions
Continue to use IE8, many do, not only because of problems but beause it is preferred
or
Use another broswer such as Firefox or Chrome or one of many others.
or
You can try to repair, make a clean boot and if you do not have problems use the instructions to determine the cause.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If you have addons included with IE9, you can remove them as a test.
See step One, for both Vista and Seven
Troubleshooting Internet Explorer Issues - Windows 7 Forums

2 more replies
Answer Match 73.08%

Hello all!

I wonder if anyone could help me shed some light on the best process for the above subject.

I currently have a Dell Studio XPS 435MT (Vista 64bit) running two HDD's in RAID 0 (as from factory) I need to install Windows 7 64bit and would like to also install it onto the new SSD I have bought (Crucial 128GB) as an upgrade.

Could I simply take the current HDD's out (after backing up essential data) to keep safe as backup plan and add the SSD into slot 0 and install Windows 7?? Then possibly add say a 1tb storage drive to the system later?

One solution someone has sent my way is to clone the two 500gb RAID 0 drives to a single 1tb drive then install Windows 7 onto the new SSD and have both drives on a multiboot? Could this work?

I have seen/heard many versions of how to go about this install but no real evidence of a true way?

Any help would be much appreciated.

Kind regards,
Poke13
 

A:Dell Studio XPS 435MT - Installing SSD and Windows 7 64bit

It takes 3-500GB drives to give you 1.3TB of storage space because of formatting over-head. 2-500GB drives will be considerably less than 1TB. Keep the 2-500's in a single RAID array and set the SSD as a separate partition for Windows 7
 

6 more replies
Answer Match 72.24%

Windows 7 Enterprise 64bit
Clean installation to windows 7 from Windows XP professional
Hardware 18 months old
OS installed 2 weeks ago

I am currently facing the lovely BSOD error. The computer was recently upgraded from windows XP to Windows 7 enterprise 64bit , this was a fresh installation from XP. The computer originally came with pre installed with Windows 7 installed but was downgraded to XP to meet company IT requirements. We have now been given the go ahead to trial windows 7. However after installation we are now facing issues of very random BSOD moments. Sometimes while using access or excel. At other times the computer could be totally idle. I would like to mention that our IT team upgraded the RAM in the computer from 4gb to 8gb prior to the Windows 7 installation. I do have a feeling that there is an issue with the memory which is causing this issue. I have attached my BSOD zip pack and would be very appreciative if one of the guru's could assist me on the matter.

Thanks

Wrigh2uk

A:BSOD - Crashes while computer idle/not idle (Unpredictable)

perfmon /report shows that these critical chipset drivers aren't installed:





Quote:
Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for PCI Simple Communications Controller has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for PCI Serial Port has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager


If needed the PnP ID's for these devices are:
Win32_PnPEntity.DeviceID="PCI\\VEN_8086&DEV_3B64&SUBSYS_304B103C&REV_06\\3&21436425&0&B0"
Win32_PnPEntity.DeviceID="P... Read more

3 more replies
Answer Match 69.3%

Hey..

About 1 month ago, I purchased a new battery and charger...
So I replaced it with the old one... And I could use it for 5-6 hours... Then it crashed and it wouldn't turn on. (At start I was suspecting overheating, but my computer wasn't that hot.. It had been a lot more hot..)
I went with it to repair and got it back yesterday... They told me that motherboard crashed...
So.. Yesterday... I could use it again 5-6 hours... And same thing happened.. Only this time smoke started to come from my battery charger...

Could it have something to do with my new battery and charger?

Thanks in advanced...

A:Dell Studio 1555 crashes, just got back from repair and same again

Could also mean there is something asking for too many amps in your system....

1 more replies
Answer Match 69.3%

This is a Dell Studio 540 with Windows Vista Premium. So I am trying to fix it for a friend. I have never used Vista before (I had all XP computers and avoided Vista). Anyway, her computer crashed and would not boot up. She had a bad power supply which I replaced. The computer boots (1 beep, then two beeps) and then boots fine into Windows. However, about 5 minutes after booting up, the computer blue-screens and crashes and does not stay long enough for me to see any messages, then re-boots. This DOES NOT happen in Safe Mode. In fact, I tried a system restore from safe mode which did nothing. I of course suspect that its a corrupted Windows installation since it works in Safe Mode.

Now she does not recall the beeps codes when the computer started up (never paid attention) but the research I did indicates this may be a glitch in some of the 540s--in other words they give the usual one beep on start up then a few seconds later, two short beeps but does not effect the boot into windows. So this may have nothing to do with the problem. I 've swapped ram, video card, nothing stops the two-beeps.

I'm thinking the best thing to do is just re-install Windows Vista. I do have a DVD--although I have reinstalled XP countless times, I have never done it with Vista--does it work the same? If so, is there a guide as to re-installation? (not fresh installation--re-installation). Or is there something else I can try to fix the problem.

A:Dell Studio - One beep, then two beeps, crashes on bootup

Hello,
Try disabling the automatic reboot, so you can write down the BSOD message. You can do this by pressing F8 after the bios splash screen. Same place you see the option for booting into safe mode.

2 more replies
Answer Match 65.94%

I am trying to install Microsoft Visual Studio 2008 on my new vista x64 laptop but the installer fails at the prerequisites

I have tried with different versions of the media (ALL from our work MSDN subscription DVDs ... not downloaded is what I am highlighting here)

I have unticked the .net 3.0 thing in the windows components.

I have exited the vista sidebar before installing

Interesteingly C# Express goes on just fine which would be enough for me but I really like using Resharper and It doesn't work with express

Here is the installer error log






01/27/09,18:17:48] Microsoft Visual Studio 2008 64bit Prerequisites (x64): [2] g:\setup\..\wcu\64bitprereq\x64\vs_bsln.exe could not be unpackaged because it is not a cabinet. [01/27/09,18:17:49] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147467259. [01/27/09,18:17:49] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2008 64bit Prerequisites (x64) is not installed. [01/27/09,18:17:50] VS70pgui: [2] DepCheck indicates Microsoft Document Explorer 2008 was not attempted to be installed. [01/27/09,18:17:50] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio Web Authoring Component was not attempted to be installed. [01/27/09,18:17:50] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio Team System 2008 Team Suite - ENU was not attempted to be installed. [01/27/09,18:17:50] VS70pgui: [2] DepCheck indicates Microsoft .NET ... Read more

A:Microsoft Visual Studio 2008 doesn't install on clean Vista Home Premium 64bit

Hi!!

Is your windows update on?? If not start it thru services.msc

2 more replies
Answer Match 64.68%

Hi Guys,

I'm getting a dell studio, but want to dual boot with xp. The only thing is I've read its a heck of a lot easier when u have vista disc to repair bootloader. Do you know if the del studio comes with disc, or just HDD partition backup. I haven't seen a clear answer on this so far and if you don't get it its just a pain. You should always get a disc of the OS in my opinion.

Cheers
 

A:Dell Studio come with Vista disc?

You will need a separate copy of Vista
 

6 more replies
Answer Match 63.84%

I have a new HDD installed in a Dell Studio 1555 laptop and am trying to install Windows XP Pro. Everything goes fine until I press F8 to accept the EULA, nothing happens after that. It seems to turn off that key. I checked the keyboard with PC Check and it works fine. I can escape out of the setup and page up or down to view the EULA but thats it. I'm not sure if its a setting in the BIOS or something programmed into the CMOS to not let me do this or whatever. I can probably work everything else out after that.

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Answer Match 63.84%

FOR a weeks I have been experiencing the same BSOD
Using Nirsoft Blue Screen View I was able to get this from the .dmp

==================================================
Dump File : Mini092911-01.dmp
Crash Time : 9/29/2011 6:40:36 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8079aa65
Parameter 3 : 0xbef7478c
Parameter 4 : 0x00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+4a65
File Description : ATAPI Driver Extension
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ataport.SYS+4a65
Stack Address 1 : ntoskrnl.exe+44976
Stack Address 2 : MpFilter.sys+bf1
Stack Address 3 : MpFilter.sys+dd73
Computer Name :
Full Path : C:\Windows\Minidump\Mini092911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 147,848
==================================================

how can i resolve this error...also i noticed that there is no sound when ever i try to play any audio or video file..had gone to the "sound" from the control panel an dwhen i tried to play the test tones it says "failed to play test tones"
 

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Answer Match 63.84%

So I purchased this last night from best buy...Trusting the Dell brand name..decent price...got home got my network set up...got online....and it did some windows updates...i installed firefox and when i went to restart the dreaded blue screen came up...i didnt get a chance to write it down..but then it proceeded to try and fix...and did a restore instead....I mean i literally had it all of 4 hours....and got this message twice....I dont know what to do?? Is it just my turn to draw the bad luck card?? Should i demand a new one?? or just get my money back and purchase through dell for the s upport??

oh yeah its home editition sp1!! Dell Studio Laptop with Intel® Core™2 Duo Processor T6400..Model: S15-158B
 

A:Solved: Dell Studio Vista 64 bit issue

16 more replies
Answer Match 63.84%

My problem is just as described keyboard stopped working on one side ... and on my wifes side it works ... do not know what to do, i restored, im doing a virus scann now on it .. no results yet ... right now have to usee on screen key board to type on that side ... please help me ..

A:DELL LAPTOP STUDIO 1735 VISTA

<<My problem is just as described keyboard stopped working on one side ... and on my wifes side it works ...>>

Are you saying that...each of you is a user/has a profile on the same system...and you cannot use the keyboard properly but your wife can?

I have no idea what you are referring to as a "side".

Louis

8 more replies
Answer Match 63.84%

Dell Studio 1536 Vista 64 to XP 32
1) Hate Vista 64 want to down grade to Win XP PRO 32 and have done so.
2) Have found most of the drivers and installed them.
3) I have no sound.
4) I am getting errors in Device Manager.
A) Human Interface Devices \ ! Unknown Device ( What is this?)
B) Other devices \ ! Integrated Webcam
C) Sound, video and game controllers \ ! IDT High Definition Audio CODEC
Can some one help me out with these errors and if some one wants the drivers I have let me know.
 

A:Solved: Dell Studio 1536 Vista 64 to XP 32

Drivers on a Dell have to be installed in the correct order, reinstall XP clean and start over, this time follow the correct order.

http://support.dell.com/support/top...2C6D57&docid=3690A8CC21FAF290E040A68F5B281A12
 

3 more replies
Answer Match 63.84%

My desktop recently started freezing for no apparent reason that I know of. The screen will just lock up and I have to restart with the power button. That doesn't always work either and sometimes I cant even boot into safe mode. I have not added any new hardware in 3 years but there is a new icon in the bottom right tray that says "Safely Remove Hardware". This has just recently appeared within the last few weeks. The only thing we use it for is web surfing and my son plays Minecraft on it. I think there may be a good possibility that maybe he did something or downloaded something bad for his game.
There have been bsod's 1 or 2 times and if I remember right, maybe something about memory dump.
Please help. Scared something major might have happened.
Thanks
Flatfoot1121
 

A:Solved: Dell Studio with Vista Freezes

16 more replies
Answer Match 63.84%

Hey everyone. So my computer has been crashing sporadically whenever I leave the computer alone (sometimes it happens within a few minutes, other times a few hours). It has never done so while I was actually using it. Whenever I do come back after a crash, I turn on my monitor and move my mouse but nothing happens and there is no signal going from the computer to the monitor. The fans are still spinning and I can open the optical drive etc., but I can't get my computer to send a signal. A fraction of the time, I can get the computer to reboot and get an error log but most of the time I have to manually restart to get my comp working again. I have attached the .dmp files I have managed to get. Temps seem fine and I can't figure out what's going on...

Info:
Windows 7 Ultimate Retail
Hardware about 1 month old

A:Computer crashes while idle

Problematic Software:
Code:
Start Menu\Programs\ASUS\AI Suite II Public:Start Menu\Programs\ASUS\AI Suite II Public
Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability.
You have an EnTech softEngine x64 driver that is out of date. If you do not need the software, remove it. If you do need the software, update it, or contact the support company for help.
Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.

I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.
Crashes are pointing to your Razer DeathAdder USB Optical Mouse Driver or your graphics card/graphics card drivers.
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning ... Read more

7 more replies
Answer Match 63.84%

I have 2 problems anyway.. one is a little minor so i'll start with that.. Sometimes I am unable to turn up and down my volume control on my laptop i cant use the keyboard and if i try to access the menu from the control panel It just freezes.
I get some error dll message or something it's been like that for a while.
Yes I am using classic view as well and I have to reboot to make it work again.

my second pronlem is my computer seems to crash if i leave it idle and dont touch it for about 10 minutes and come back to it..
I used to think it was the screensaver so i increased the time to 30 minutes but after about 10 minutes same problem.. computer goes dead silent and notihng happens.. I got a disk check one of the times I turned it back on.

any idea how to solve any of these? thanks

A:Computer crashes if idle for a while

the problem persists constantly and there seems to be nothing on the computer that will help..

a disc problem? i dont even get a blue it just stops.

8 more replies
Answer Match 63.84%

Hello, folks... In my efforts to finally see if there's anything I can do to save my poor computer, I've come here.

About 8 months back my PC suffered a bit of a tumble (Desk broke.. What rotten luck.) It took a good hit to the case, and while I opened it up and checked, nothing looked to be dislodged or out of place. I put the PC back into service the same day, and it was making strange noises at boot-up. The noises stopped after a second or two, and it proceeded to boot just fine. However, as the months have gone on, worsening problems have become apparent. The most recent problems (last month or two) is that if I shut it down, sometimes it does not boot correctly, and auto-restarts itself until it can boot properly. Progressing from that I decided to start leaving the machine on full time, since I was unsure if the next boot would be its last. Well, power failures happen, and it has had a few forced restarts since then, each making the strange noises for a short while until it boots.

Lately, however, it has taken to locking up whenever the computer sits idle for too long. I checked to see if perhaps any of my Norton anti-virus tools might be causing idle-time lockups, but as they are all disabled this s rather unlikely. So I took to leaving a program run in full screen mode whenever I had to be idle, or away from my machine. This seemed to help for about a week or so, but has recently stopped preventing lockups.

A few other PC-Savy friends have suggested that my PC mig... Read more

A:Vista x64, System Crashes when Idle, performs chkdsk after every crash.

Hi.

Is is a laptop or a desktop?

Is there a disc in the disc drive?

Do you get any specific errors?
Answer these and i can better assist you.

a 500GB Sata HDD is about 40$ on eBay (New of course, i ordered one for my EeePC)

13 more replies
Answer Match 63.42%

Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle
I am currently experiencing a problem that started just a few days ago where the svchost.exe process keeps taking up memory on my computer even when the computer is idle and continues to grow to taking up to 99% of memory before it crashes/freezes the computer and it has to be restarted several times a day to clear the memory back down. However sometimes when I restart the computer within an hour or a couple of hours or sometimes less the memory will get exhausted again.

One special note is that since my Windows 7 OS was preinstalled on my HP computer, I do not have access to the original Windows DVD and the DVD drive on my computer is currently broken and is unable to be used.

I downloaded the TSG SysInfo tool and the FRST tool with the following results.

I was able to download the FRST tool and I have the following results, so hopefully this will help someone to be able to help me with this problem it seems to be getting worse as time goes on eating up memory.

Thanks for your help, time and efforts it is appreciated and here is the TSG SysInfo and the following 2 logs from FRST:
Here is the TSG SysInfo

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8174 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives:... Read more

A:Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle

16 more replies
Answer Match 63.42%

Hi,
 
I am currently experiencing a problem that started just a few days ago where the svchost.exe process keeps taking up memory on my computer even when there isn't anything active and continues to grow to taking up to 99% of memory before it crashes/freezes the computer and it has to be restarted then several times a day to clear the memory back down but within a few hours or sometimes less the memory will get exhausted.
I was able to download the FRST tool and I have the following results, so hopefully this will help someone to be able to help me with the following problem:
 
Thanks for your help, time and efforts it is appreciated and here are the following 2 logs from FRST:
 
 
 
 
Addition.txt
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 26-09-2014
Ran by Joellen at 2014-09-26 19:04:45
Running from C:\Users\Joellen\Desktop
Boot Mode: Normal
==========================================================
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: AVG Internet Security 2012 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AS: AVG Internet Security 2012 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Internet Security 2012 (Enabled) {621CC794-9486-F902-D092-0484E8EA828B}
==================== Installed Programs =======... Read more

A:Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle

Hi there,please run Combofix:Please download Combofix (by sUBs) and save it to your Desktop.Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.Start Combofix.exe and follow its instructions.Do not use the computer while the scan is running. This may cause the program to stall.When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).Please copy and paste the contents of this file into your next post.Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.(You can find more detailed instructions in this guide on using Combofix.)

13 more replies
Answer Match 63.42%

Got a new laptop Dell Studio vista premium for a customer. All he is going to use it for is to test internet. He will plug it in at the telephone box outside and make surre the internet is getting there to the house. He wants it to startup as fast as it can and get to the internet as fast as it can. What I would like to no is what can it do without? what servcices can I shutdown I will run that decrapifyer program and get rid of all programs he doesn't need, but I was wondering is you have any spacific sites or no what else I can do just to make it the fastest for what he wants to use it for. He will use it for nothning but what I have outlined in the beginning. Please let me know if you would, thanks
 

A:Solved: Vista premium-new Dell Studio Laptop-what can I cut

6 more replies
Answer Match 63.42%

Hi,

I ran into a series of non responsive programs and start up issues. I have been able to fix them up till now using the start up repair in vista. Currently, the repair is failing to solve the blue screen im getting at startup. The screen flashes to fast to read it.On attempt #4 on the startup repair.

I posted on the dell forums and the only suggestion they could give was to update the BIOS. I was successful in doing so, but it turned out useless.

I have ran a memory diag, and the scn disk things. Both came out clean or repaired from what I can tell, correctly.

Any suggestions?

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Answer Match 63.42%

My computer crashes every so often when I leave it idle and says this and reboots. Its been doing it ever since I reformatted my computer.
 
http://postimg.org/image/euxq6llfp/
 

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Answer Match 63%

my mini computer is a funny one, i can be sitting working on it for hours on end without any hick ups but always whenever i leave it for a while to go do something else, when i come back it has crashed, automatically rebooted so no bluescreen. but it only crashes like this if i leave it idle, turned on.

What processes does windows start when the computer is not engaged by a user? because it has to be something like that which makes it fault and reboot right?

A:Idle computer mysterious crashes

Do you have error reporting enabled? If so you can check their for the reason for shut down. and post a screen shot of the report. Also even though you built your own system we still need you to fll out your system spec fully in user cp.Thanks

6 more replies
Answer Match 63%

Hello,
first of all sorry if this article is in the wrong section i thought that i would get better support about my problem here. So let me begin, i just changed my graphics card from a problematic 6870 to a gtx 760. I love it so far, also i clean installed Windows 8.1 Pro instead of my old Win7 Ultimate. As for my problem, i was downloading something with uTorrent around 18gigs, i left the PC for about 2 hours or more and when i got back i had no signal and the PC was not responding to anything, it had crashed...i thought that this happened because of the (Disable monitor after some time setting in the power profile of Win8.1) so i changed it to no disabling at all. But today i left it again to download the rest of the gigs and when i got back it had crashed. I am really frustrated. (extra info: i recently changed my rams to slots 2-4 in order for my cooler to fit properly, i searched the web and i saw a recommendation about removing Asus Utilites i use Asus gpu tool do not know if i should remove it)
Thank you

A:Computer crashes on Idle state.

Anyone, maybe @Arc ? Someone?

5 more replies
Answer Match 63%

Hi,

OK i'm going to try and be as detailed as possible with my problem...

When I leave my computer idle it blue screens after about 10-20 minutes. It only does this when there are no full-screen programs open e.g. if I leave Dragon Age running it doesn't crash. I'm ruling out an oveheating problem because of this.

The error message I get when the computer reboots is always slightly different but the BCCode is always 50.

If it is a background program the only things I can think of are Skype (unlikely I think I've had that on longer than I've had this problem) or the Impulse Dock (again think I've had it longer than the problem).

There is one possible driver problem. There is an exclamation mark next to 6TO4 Adapter but I don't think this is the problem because I found a Microsoft report that said that this isn't actually an issue.

Thanks

A:[SOLVED] Computer Crashes when Idle

Here's a link to more info on the STOP 0x50 error: http://www.carrona.org/bsodindx.html#0x00000050

For the 6to4 adapter - right click on it and select "Uninstall".
Then reboot the system - most likely it won't even come back (it's for converting stuff that uses IPv6 to IPv4 when it moves out onto the network).

Please provide this information for us to work with:
http://www.techsupportforum.com/1871981-post2.html

12 more replies
Answer Match 63%

Hi,

I'm new to windows vista having recently bought a new computer and am experiencing a range of different BSODs. They range from issues to do with CACHE_MANAGER to SYSTEM_SERVICE_EXCEPTION and normally take place when performing memory intensive activities (such as playing games or using music composition software). Doing a small amount of research into these messages around the forums seems to indicate that they are a memory error, although that neither helps or narrows down the problem . I have limited knowledge with computer diagnostics but am more then capable of following instructions.

I have also started to collect as much information about the problem as suggested on many threads, my most recent crash data sets are contained below:

DATE: 22/9/09
Time: 4:10

SYSTEM_SERVICE_EXCEPTION

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 3081

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80001E8C860
BCP3: FFFFFA60099AA0F0
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini092209-02.dmp
C:\Users\Lucien\AppData\Local\Temp\WER-39359-0.sysdata.xml
C:\Users\Lucien\AppData\Local\Temp\WERD70C.tmp.version.txt

Read our privacy statement:
Microsoft Online Crash Analysis

DATE: 24/9/09
Time: 1:10

SYSTEM_SERVICE_EXCEPTION

Problem signature:
P... Read more

A:Vista Basic 64Bit 6GB RAM Crashes

Lucian

could you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us using the attachment icon (shaped like a paperclip) in the reply form

thanks

ken

8 more replies
Answer Match 62.58%

Hello,

For the past two weeks my laptop has been beeping. It doesn't beep when I first turn the computer on. Once I'm to the desktop it starts to beep and it's VERY inconsistent. It may beep 5 every five minutes or every 20 minutes. Sometimes it beeps once and other times its beeped two or three times fast. And occasionally I get the BSOD saying something about "dumping my physical memory." On top of that when I load the computer I get an error saying that my Catalyst Control Centre is not working. I just assumed all these things were connected.

A few months ago my hard drive died so I installed a new one. I haven't had any issues until the issues I listed above, all of which start just a few weeks ago. Unfortunately my warranty has expired so Dell's support hasn't been much help.

So does this sound like the hard drive I installed is creating the issues? Any advice is very helpful!
 

A:Dell Studio 1536 with Vista 64 has a continuous beep and BSOD

Have you checked for crud in your keyboard... any cause for a sticking key, sticking space bar, etc.

Don't see how the hard drive could cause the problem.

Have you looked at all the Dell Beep Codes... They are posted elsewhere on this TechSpot forum... that could give you a starting point.
 

2 more replies
Answer Match 62.58%

Hi, anyone can please give me the link to download the drivers for the missing one below? The below are the Hardware IDs. I have 3 base system device missing, one erthernet, one network and one SM bus controller missing. Thanks.

erthernet
PCI\VEN_14E4&DEV_1698&SUBSYS_02BE1028&REV_10
PCI\VEN_14E4&DEV_1698&SUBSYS_02BE1028
PCI\VEN_14E4&DEV_1698&CC_020000
PCI\VEN_14E4&DEV_1698&CC_0200

network controller
PCI\VEN_8086&DEV_4232&SUBSYS_13218086&REV_00
PCI\VEN_8086&DEV_4232&SUBSYS_13218086
PCI\VEN_8086&DEV_4232&CC_028000
PCI\VEN_8086&DEV_4232&CC_0280

SM bus controller
PCI\VEN_8086&DEV_2930&SUBSYS_02BE1028&REV_03
PCI\VEN_8086&DEV_2930&SUBSYS_02BE1028
PCI\VEN_8086&DEV_2930&CC_0C0500
PCI\VEN_8086&DEV_2930&CC_0C05

1st base system device
PCI\VEN_1180&DEV_0592&SUBSYS_02BE1028&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_02BE1028
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880

2nd base
PCI\VEN_1180&DEV_0843&SUBSYS_02BE1028&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_02BE1028
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

3rd base
PCI\VEN_1180&DEV_0852&SUBSYS_02BE1028&REV_12
PCI\VEN_1180&DEV_0852&SUBSYS_02BE1028
PCI\VEN_1180&DEV_0852&CC_088000
PCI\VEN_1180&DEV_0852&CC_0880

A:Drivers for Window Vista for Dell Studio 1555 missing

The first place to look for drivers for your Dell is at the Dell support website located here: http://support.dell.com/support/down...=us&l=en&s=gen The Base Devices are the Ricoh card reader drivers.

You can also look up the devices at http://www.pcidatabase.com and from there, visit the device manufacturer's website for the drivers

FWIW, here's what I found (Caveat - make SURE that the drivers that you download are compatible with your Operating System):
ethernet
PCI\VEN_14E4&DEV_1698
Chip Number: BCM5784M
Chip Description: NetLink
Notes: Use one Nec LaVieG, see http://www.broadcom.com/support/ethe...etlink_k57.php

network controller
PCI\VEN_8086&DEV_4232
Chip Number: Intel? WiFi Link 5100
Chip Description: Carte Intel? WiFi Link 5100 AGN
Notes: http://downloadcenter.intel.com/confirm.aspx

SM bus controller
PCI\VEN_8086&DEV_2930
Chip Number: 8086
Chip Description: Intel(R) ICH9 Family SMBus Controller - http://www.downloadatoz.com/driver/d...iver_64932.htm
Notes: PCI\VEN_8086&DEV_2930&SUBSYS_50011458&REV_02\3&13C0B0C5&0&FB

1st base system device
PCI\VEN_1180&DEV_0592
Chip Number: 13171043
Chip Description: Ricoh Memory Stick Host Controller
Notes: http://ftp.us.dell.com/chipset/R141246.EXE

2nd base
PCI\VEN_1180&DEV_0843
Chip Number: R5C853
Chip Description: Ricoh SD/MMC Host Controller
Notes: ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36254.exe

3rd base
PCI\VEN_... Read more

4 more replies
Answer Match 62.58%

So, today I was caching up on the Olympics through the BBC and my laptop turned itself off. It does sometimes anyway through over heating, and has always in the two years I have owned it. Its a Dell Studio 1555, 32 bit Vista Home. Now when I reboot I receive this message:

Windows failed to start. A recent hardware or software change might be the cause. To ficlx the problem:
1. Insert your windows installation disk and restart your computer.
2. Choose your language settings, and then click "Next".
3. Click "Repair your computer".

If you do not have this disc, contact your system administrator other computer manufacturer for assistance.

File: \Windows\system32\drivers\msisadrv.system
Status: 0xc0000098
Info: Windows failed to load because a critical system driver is missing, or corrupt.

This has happened to me before because of updating itunes, which I understand. Could someone please tell me the reason this time? I did not expect Iplayer to cause difficulties. I never received any kids of disks for my laptop and I would appreciate if anyone knew of any was I could save all of my personal files. if it needs to be wiped then if someone could suggest how that'd be awesome!

A:Windows Vista Dell Studio 1555 Fail Start

Welcome

The reason that you are getting the warning is PROBABLY due to the fact that the shut down caused Hard Drive Damage. If it is not too serious we will be able to save your stuff and get you up and running again. If so you should make a hard drive test and an chhkdsk. We will show you how. First get your stuff. If the hard drive damage is bad you will not be able to load this:
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

4 more replies
Answer Match 62.58%

Hoping someone can help.

Please excuse me if I use incorrect terms or don't quickly understand as I am a Mac person who uses PCs at work.

I have a MacPro Early 2009 running Windows 7 Pro 64bit via BootCamp.

Things were going fine until my work changed software in office. While creating a partition on the SSD and installing the image on to the partition, I now have constant crashes either when computer goes idle after the screen shuts off per power savings settings or if using the computer occurs between 35-40 minutes after the computer restarts. In fact it occurred writing this post.

I have never been able to see the BSOD, but either the screen does not wake with the keyboard, or if I do not allow the computer monitor to go off, clicking on the cursor either does not work or the cursor is not visible. Only a power button restart recovers.

Recently I have now begun getting error dialog boxes saying different things. One more repeated message is "Desktop Window Manager has stopped working and was closed" but when I look it is running. I have also begun receiving messages like "javaw.exe - Bad Image" from Explorer.exe or some other program - Bad Image.

I have tried a fresh install of Windows 7 Pro 64bit on a reformatted drive but the crash still occurs.

Any insight would be appreciated.

Thanks.

A:Minidump ntoskrnl.exe crashes w/ idle computer or at 35-40 min w/ use

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8015759038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:
fffff880`035f56f0 fffff800`044c2cb9 : fffffa80`15759010 fffffa80`13bbcb50 00000000`00000000 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`035f5c10 fffff800`043a3ea7 : fffffa80`15759010 fffff800`0441d2d8 fffffa80`13bbcb50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`035f... Read more

1 more replies
Answer Match 62.58%

This is a weird problem that showed up in my laptop over the past few months, but I'm just now heading here to try to get some insight on the problem.

So when I first got this computer about two and a half years ago, it could edit/render/encode HD videos with little sweat. Now, it can sorta still do that. The only quaint problem is that it tends to crash if I go AFK for about 10 minutes or so while it is doing so. I can sit while rendering a video and browse the internet with no problem--I don't even really feel the laptop getting very warm, let alone crashing. However if I am to leave it alone while I go to do something else, I always come back to it turned off.

When I reboot, I get the typical "Windows did not shut down correctly" spiel.

It's just weird.. I mean I can work around it, but I wouldn't mind knowing what's causing this and if it's fixable. I even set my computer to where it never dims/blanks the screen, thinking that was causing it, but to no avail.

Thanks in advance.

EDIT:

It should be noted that the computer is perfectly fine if left idle while not doing something strenuous like rendering.

A:Computer Crashes When Left Idle if Being Used Extensively

You may be getting a blue screen crash without knowing it, but that should leave it in the login screen, not turned off. Even if you are not getting a blue screen, the event logs may help determine the problem. Follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with any .dmp files and any event logs.

7 more replies
Answer Match 62.58%

Windows 7 Enterprise
-32bit
-age of system: 2 month old
-age of OS: 2 month old (never reinstalled)

So I just had basically 3 crashes in an hour just a while ago. The first one happened while watching a youtube video and the whole computer froze leaving a sound loop had to make a forced restart. The second one was a BSOD, while the computer was in idle. I was able to use the .exe file here to create the zip file. But about 10-15 seconds after it finished the computer froze again, and I had to force a restart.

3 crashes in 1 hour, that's the most crashes I've ever seen for my computer.

A:BSOD while computer in idle + 2 crashes in 1 hour

**Bump**

8 more replies
Answer Match 62.58%

Windows explorer is constantly crashing on my machine when ever I want to copy/paste something or delete a folder/setup/item. Its Driving me nuts and I can't figure out the reason why or find a solution. All answers I find are related to turning off Account control which I already did upon completion of install.

For those interested in specs:

Windows Vista Business SP2 64bit (FULLY updated)
GA-Ma78G-DS3H
AMD 5400+ 2.8Ghz (Brisbane)
2x2GB of OCZ DDR2800Mhz
1x 160GB HDD WD
2x 1TB WD
1x 750GB HDD WD
Pioneer 216D Black
Radeon 4870 1GB
Soundblaster X-fi Xtreme Audio
Corsair VX550W PSU
Antec 900

Can anyone help? Really annoying and I need a solution ASAP.
 

A:Windows Explorer crashes - Vista 64bit

16 more replies
Answer Match 61.74%

SYSTEM INFORMATION:

OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3838 Mb
Graphics Card: NVIDIA GeForce 9200, 256 Mb
Hard Drives: C: Total - 461899 MB, Free - 222958 MB; D: Total - 14999 MB, Free - 13906 MB;
Motherboard: Dell Inc., 0K837J, A01, ..CN7360495L012S.
Antivirus: Microsoft Security Essentials, Updated and Enabled

PROBLEM:

I recently went on vacation. While I was gone (for a month) my computer wasn't used at all. In fact, it was unplugged etc.
When I left my system was running perfectly. Pages loaded quickly, downloads were lightning fast...

Since I've been back, however, my computer suddenly runs VERY slowly.
At times it is painfully slow.
- Pages take minutes to load (or time out)
- Simple tasks like looking at photos on facebook are essentially impossible, given the ridiculously slow speed
- I have been completely unable to download anything at all. The downloads don't even get to 1% with 1/2 hour passing...

I'll try to get a HiJackThis log to post here as well, but at present, I'm unable to get it to load in Vista.

Any help that anyone could provide would be great
I'll try & reboot now & get that HiJackThis log to post as well.
 

A:Dell Studio One 1909 - Windows Vista - very suddenly runs VERY slow

7 more replies
Answer Match 61.74%

I've been everywhere and done everything there is on the web to try and fix this, but I just can't seem to get it.
At first, the computer was sluggish, then the sound went out, i was on paltalk asking for help, they had me update my drivers, I got SOME sound back(windows noises,iTunes,windows media player all work), BUT no sounds on the internet... Also, Internet Explorer usually doesnt show up in my volume mixer
ive done just about everything from the registry wavemapper file, to uninstalling the drives, to system restore, resetting internet options.
Please, any other help would be great! thank you!
 

A:Sound Mixer/ Youtube Problems Vista 64 bit(Dell Studio 1555)

the only thing i can say is if u have vista a lot of things dont seem to play well with it.i also have a dell studio 1555 and mine came with vista too but after 2 weeks i said enough and put windows xp pro in it.and i have havent had anymore problems since.im sure someone will be by to offer more assistance but if u want to switch to xp pro or home there are xp drivers for that model of computer.hope this helps.
 

2 more replies
Answer Match 61.74%

Well, yesterday I was mindlessly updating my itunes, just the normal moving/remaining song etc., when my laptop shut off unexpectedly. This has happened before over the last two years due to over heating and it was very very hot at the time. Now when it's witched back on I receive this message:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and then click 'next'.
3. Click 'repair your computer'.

File: \Windows\System32\drivers\volsnap.sys
Status: 0xc0000098
Info: Windows failed to load because critical system driver is missing, or corrupt.

So...There's been no changes to my system in months-it's been working amazingly, and I never received any kind of disk with the laptop when I bought it-not sure where to get those then. I'm not overly up on the idea of paying for something I was supposed to be given when I paid for the laptop, so alternatives would be appreciated!
I've tried quite a few methods already, f8 which doesn't give me a repair option, other f keys which seem to just lead back to the same screen, even had a go at creating a vista recovery disk which hasn't seemed to work, unless I'm doing it wrong!

So, yeah, any help would be appreciated, I can't seem to find answers anywhere!

A:Windows Vista 32bit Dell Studio 1555 Failed To Start

Welcome
I may have a solution. You will lose your stuff, however. If you have stuff to save post and I will tell you how. If you just want the computer fixed, give this a try:
Ctrl + F11 or F8 - Access Dell computers Dell System Restore (DSR) partition on many different models.
If it works, you are restored to the way the computer was the day that you purchased it. You have to reinstall your programs, updates, SPs etc.

7 more replies
Answer Match 61.74%

I'm at a loss to what's happening, I keep getting BSOD while doing various activities. All BSOD seeem to be associated with this exe, ntosknl.exe. I have already done a complete install win7 pro X'3 on different hard drives same error, I have run memtest86 on my memory, I have used a dianostic program from Western Digital to check my hard drives. I had several dump files but for some reason the where deleted.

Nost that were listed had to do with IRQ_NOT_LESS_OR_EQUAL. Could really use help. Attached is the file from windows seven forum diagnosstics tool, hope it helps

A:Idle computer crashes to BSOD, also happens randomly while surfing web

Please post the following report before we proceed:Windows Genuine and Activation Issue Posting Instructions

9 more replies
Answer Match 61.32%

Hello 
My husband uses Chrome and it is running very slow. Firefox seems unaffected.
 I recently wiped my computer after a nasty virus and have been trying out various security systems recently trying to decide what I want to buy. Currently using trial version of Avast. I am guessing that I need to take some of those off and would love any advise to get rid of unnecessary programs. I am looking at you, HP! 
In looking at other threads I read potential helpers like to have people download and run speccy and minitoolbox to spot what is wrong. Thanks in advance for your help, A
Speccy
http://speccy.piriform.com/results/UN3RLKAb2oztCVNmz7CV6zp
 
here are my minitoolbox results:
MiniToolBox by Farbar  Version: 23-01-2014
Ran by azane (administrator) on 30-03-2014 at 12:22:26
Running from "C:\Users\azane\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/27/2014 10:17:18 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 27.0.1.5156 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 7e8
Start Time: 01cf47b542... Read more

A:Chrome running very slow in Vista Home Premium SP2, 64-bit Dell studio laptop

@abzurdly zane
 
You should only have one active antivirus installed at any time.  Multiple antivirus programs can cause false positives, it can even cause your computer to become unstable resulting in BSODs.
 
Your D: drive has 0% free space.  It is full.
 
How did you reinstall Windows?
 
Is Firefox running slower than Chrome your only problem?

3 more replies
Answer Match 61.32%

Computer would not boot first thing this morning. Was fine last night. When I run start-up repair, it finally brings me to a screen that says this computer is configured to require a password in order to start up. Please enter a startup password. I have never had a start up password and cannot get anything to happen past this. I have malware bytes and Microsoft security essentials running up to date. Please advise.

A:Dell studio desktop running windows vista service pack 2 won't boot

What happens if you press Enter when you are asked for the password?

19 more replies
Answer Match 61.32%

Turn computer on, it only gets to the black screen w dell on it and lower right corner shows f2 set up and f12 boot options but those don't work,will not start up n safe mode
 

A:Vista Dell Studio black screen froze can't start in safe mode

Were there any symptoms/problems prior to this?
Remove the battery. Hold the power button down for 30 seconds. Try to boot with and without the battery.
If F2 and F12 don't work you have a serious problem,
Have you tried booting from a CD/DVD?
 

1 more replies
Answer Match 61.32%

I've been trying to read up on this subject for the last week, found some sites with some instructions.. First off my problem beforehand is i dont understand alot of whats being explained (im computer illiterate when comes to things like this)

Basically i wanna turn my Vista 32bit OS to a 64bit.. i know i have to do a "clean install" and thats where i get stuck.. how do i exactly do this.. everyplace i read says the instructions are simple, but uhh not for me.."do this do that" well explain how to get to that point first lol. Am i confusing anyone yet? any help on this matter that even a caveman can understand would be AWESOME!

i have a Dell Demonsions XPS 420, Vista 32bit

I wanted to put Windows 7 Ult 64bit, which im sure is the same concept as throwing in a Vista 64bit and i have the Disks for them already, just need to get the clean install going.. ty for any help

A:Win Vista 32bit to 64bit on Dell XPS 420 HELP!

Insert the disk, reboot and boot from cd.

You will get to select a hard drive to install the OS on, select the drive and click the delete button this will clear the hard drive. Simply proceed to install the os on the hard drive.

The install is pretty user friendly.

4 more replies
Answer Match 60.48%

OK first of all I have a Dell XPS 420 with an nVidia 8800GTS(not the stock GPU)
I have 6gigs of ram(2 sticks of stock ram(2gigs)
a 850W PSU(I added it later)
and it has a Core 2 Quad Q6600
I am running Vista Premium 64-bit OEM (I swapped it from 32 bit)

So lately I have been having BSODs at least every night. Many times it is when I am not even using it and happens after i go to bed for the night. I have realized that I leave it on to long and lately I have been turning it off when I go to school at 7:50 until after I get home at 4pm. This hasn't helped and it got worse when I added 4 gigs of ram. I have read around and apparently dells have problems with their motherboards. This seems likely but before I drop the money to get a new one(this one is having other issues) I need to be sure. If anymore information is required just let me know and Ill get it to you.
If at all possible I need to know tonight because I want the parts to get here in time for my friend to come over this weekend to help me out with putting it together.

In case I do need the new mobo here is the one my friend picked and the case that I will need (because Dell cases are proprietary and wont fit most mobos)
http://www.tigerdirect.com/applicati...&sku=E145-2038
The Case:
http://www.tigerdirect.com/applicati...&sku=A406-1101

Thank you all very much!

A:[SOLVED] Dell XPS 420 Vista 64bit - BSOD

I meant to make the title BSODs with a Dell XPS 420 Vista 64bit. Sorry for the abstract title.

10 more replies
Answer Match 60.06%

So, I just installed Vista Business 64 bit on my Dell Inspiron 6400. However, I didn't realize that Dell didn't have any drivers for 64bit Vista. Can someone help me out? I know a lot of people have been having this issue as it's all over Google searches I have made, but I can't seem to find any recommendations on what I should do to fix the problem. Can someone point me where I need to go please to get these drivers? Mainly I just need the touchpad drivers and ATI mobility drivers. I tried the touchpad drivers from the synaptics website, but they didn't install for some reason and ATI does not release any 64bit mobility drivers yet, they say you should get them from the manufacturer of the laptop. Help?

A:Vista Business 64bit drivers for Dell Inspiron

Ok nevermind, I found a hacked up 7.10 driver that works for the mobility cards and figured out how to get the synaptic pad driver to work. Not sure what the problem was with it but it all works now. Thanks anyway guys. I'm sure I'll be back with more questions since I'm sure there will be plenty with this new OS.

1 more replies
Answer Match 59.22%

Hey my dad bought me a Dell Studio XPS 8100 with windows 7 and when ever I login the screen gets all glitchy and stuff jumps around and idk how to fix it....Does anyone else have this problem? And if so can anyone fix it? Also, I don't know if this has anything to do with this or not but when i first started the computer it had two .exe files crash while installing windows. The .exes were called sprtstart64.exe and i cant remeber the last one completely but it also ended with start64.exe and I've already tried updateing the video driver, changing to a different monitor, and using the system recovery disk and nothing has worked so far so if anyone can fix this please help.
 

A:Glitchy screen on Windows 7 Dell studio XPS 8100 (desktop computer)

Did you update the drivers using those from Dell, or another site?

Which Windows 7? 32 or 64 bit?
RIGHT click "computer".
left click "properties".

Is the computer new or pre owned / used / refurbished?

Did the problem begin right out of the box?

Have you contacted Dell? This system might be under warranty.

What happens if you boot directly to safe mode?

Edit:
Is this your system?
http://www.dell.com/us/en/home/desktops/studio-xps-8100/pd.aspx?refid=studio-xps-8100&cs=19&s=dhs

RF123
 

1 more replies
Answer Match 59.22%

I cant find my 64bit vista drivers :S, i just installed it on my cousin PC and i cant find the network and VGA drivers. And when i find them it doesnt say if they are 32 bit or 64

A:[SOLVED] Dell Inspiron 1525 VISTA 64bit drivers

i CANT FIND THE Intel graphics media accelerator X3100 driver fopr 64bit, i think is not made for 64bit ._.

3 more replies
Answer Match 58.8%

Hi guys,
I'm new to the forum and have had the below issue for about a week now.
I've been looking for solutions in this forum and online but nothing worked or matched the symptoms.
Symptoms are :
The computer when powered up does not start,
Screen remains black,
Touch sounds buttons mute and raise volume blink in unison,
Lower sound button remain on,
This is for a Dell Studio 1535 I have had for 7 years. Running windows 8 for 4/5 months now.
I have tried : A solution by Krypebud posted here 6 years ago : which was to download the firmware ISO I and reboot the computer. This did not work.
I have also checked that the screen does not work on a second monitor : it does not.
Additionally I have tried the LCD BIST test which works fine, no distortions, colours all seem fine.

Would anyone know needs to be done here ? (apart from buying a new laptop)
Please be simple in your explanations I have very little knowledge of computers, assume I have no idea about anything.
Thanks in advance for your help,
Greg

A:Dell Studio 1535 - Sound Button Lights Flashing - Computer won't start

greggerg,
There are 3 sound buttons in a row. Which one remains on? The first one while the other 2 blink?

3 more replies
Answer Match 56.7%

My PC come with vista64bit, may registered it ? by this way I get free Email support on windows & networking PCs in windows FROM MICROSOFT ? including setting up wireless and wired networks via ADSL MODEMS ?

I have dual boot PC [VISTA 32BIT & 64BIT]:
The below hardware does not function in 64bit but no problem at 32bit[drivers in device manager appear with a yellow icon-explanation mark] is needed drivers only ? I must register all products and after registration-success seek for drivers ? I must download drivers [since ethernet card/internet do not work in 64bit] from 32bit, save on HDD and after boot from 64bit, run them ? Is needed restart after each installation, or after all installation is ok ?


problems only in 64bit vista drivers

HP LCD L2208W PROBLEM: THE CLOCK APPEAR OVAL RATHER CIRCUS ETHERNET CARD DO NOT WORKwlan shows problem

A:I have dual boot PC [VISTA 32BIT & 64BIT]---problems only in 64bit vista drivers

Hi Ise,

Yes, it's recommended to restart your operating system after each driver installation.
Please remember to install drivers running them as administrator.

Hope I could help...

4 more replies
Answer Match 56.7%

My son's computer (Dell Vostro 200, Mini Tower Intel Core 2 CPU, 2.53 GHZ, 3MB RAM) has begun freezing when he leaves it on for more than a few hours.

When he tries to wake up the OS with his mouse after being away from the computer, the mouse doesn't respond. Ditto for the keyboard, even when I try the Windows keyboard shortcut to restart it.

I hate to do it because it can corrupt files, but there's no other way to restart Windows other than to turn off the CPU. After he powers the unit back up, everything's fine.......until he leaves it alone for more than a short period of time.

We've run a few different spyware and virus scans and found nothing.
Do you know what the problem might be? More importantly, do you have any idea what remedial measures we should take?

Thanks?

A:Vista Freezes When Computer Left Idle

Please provide the info from this post: http://www.techsupportforum.com/f217...ns-452654.html
Although it's not a BSOD issue, the information from the logs may give us an idea of what's going on

1 more replies
Answer Match 56.7%

Sigh, I guess I will start from downloading IOBIT advanced system care and then it asked me to update my driver and now I have this driver failure thing where I'm unable to login to window, I've googled so much and now I'm in need of the rescue disc file for rebooting so I can perform system restoration, but I'm unable to download it from the window official website because I don't have the registration key... it was installed for me at the shop so I never had a disc.

I've actually downloaded the disc else where and installed it onto a USB but it didn't seem to detect the USB at all, I did perform F2 , boot mode and put all my USB drives to the top as my priority, I don't know if the files were corrupted at the beginning so now I'm hoping if someone can help....

Many thanks

Gary

More replies
Answer Match 55.86%

Hey guys, this is my first post but I've been reading a lot here and you guys are usually very useful. That being said, I'm having some computer issues.

I'm running Windows Vista 32 on a Dell Inspiron 530. Intel Core Duo E4500 not overclocked or anything.

There has been no new hardware added besides 2 more gigs of ram and an internal 500gb HDD. These had been in place for a few months already so I don't think they are the issue. Well here's what happens....

It started when i was playing Oblivion, all of a sudden the screen went sort of pink. The best way i can describe it was it was pink and glitchy looking. I assumed it was the video card over heating. So i had to hard reboot by holding the power for a few seconds. When it attempts to boot Green vertical lines and red checkered boxes across the screen that flash. Then it would get to the windows loading screen and have white dotted lines. For a few times after that it would boot up about 50% of the time. During one of those successful boots i installed speedfan and everything stayed around 35-40C peaking around 50C the GPU was no higher then 80C granted it wasn't under a load at the time.

Eventually it wouldn't boot at all, i decided i would reformat and do a clean vista install. I did this and installed up to SP2 got age of emps 3 going and the same thing happened like it did with oblivion. I have a picture of that here -->( ill upload the pic in a few mins)

Ok so it wouldn't boot after that for about a day. To... Read more

A:Dell 530 Vista Trouble Booting and Random Crashes

heres the bootlog

Microsoft ® Windows ® Version 6.0 (Build 6000)
6 24 2009 18:19:14.375
Loaded driver \SystemRoot\system32\ntkrnlpa.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\BOOTVID.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\drivers\acpi.sys
Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
Loaded driver \SystemRoot\system32\drivers\pci.sys
Loaded driver \SystemRoot\system32\drivers\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\drivers\pciide.sys
Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\system32\drivers\atapi.sys
Loaded driver �... Read more

1 more replies
Answer Match 55.44%

I am not quite sure where to start...as it is not a hardware issue, so me mentioning the hardware would more than likely not make the difference.

A few weeks ago, after a security update came down from Windows update, my home setup mysteriously started password locking when the remaining idle for a period of time. I do not have any other user accounts on my computer, just the Administrator account that I normally use. This same thing happens on my networked office computers, even if you aren't an administrator.

I have made sure that my screensaver is off, and I have also even messed around the power options, making sure that it was not the "one wake-up ask for password option."

I am not quite sure what caused this function to turn on, perhaps it was the security update, perhaps it was not.

Does anybody now how to turn off this function?

A:Vista will password lock when computer is idle for a period of time

Hello,

Right click on your Desktop and click on Personalise. Click Screensaver in the new window. In the Screensaver window, uncheck "On resume display logon screen", click OK and the problem should be fixed!

Richard

2 more replies
Answer Match 55.02%

whenever i switch on my dell studio 1737 laptop it wont go past the dell logo stage.
any help out there on how to fix the problem?
at the moment i am running a diagnostics test and seems like most devices are passing the test.
Michael
 

A:dell studio 1737 laptop wont boot past dell logo

It could be any number of things but my first 2 guesses are possibly the hard drive or motherboard.you might want to take it somewhere so that you will get a correct diagnosis.
 

3 more replies
Answer Match 55.02%

How do I decrease it ?
Of all the PCs I have seen, mine seems to be the highest. Generally it is around 800mb to 1.3gb on average IMO.
I have checked Task manager and no program is using this much ram ? So what's eating it so much ?

A:1.7-1.8 gb RAM usage at idle [Win 7 64bit]

I wouldn't consider 800Mb to 1.3 GB RAM usage on startup with a 64 bit OS as either unusual or abnormal. I wouldn't be concerned.

Adding up the items in the memory usage column rarely provides meaningful results. The default numbers do not show full usage of the process and there are very significant users of memory that are not processes.

Memory usage in any modern OS is highly dynamic. The memory manager will always try to assign memory where it will do the most good to maximize performance. It will always try to find some use for as much memory as possible. Unused memory is wasted memory. Memory usage at bootup may seem high but that is only because there is currently no better use for it. Starting a large application will result in this usage being trimmed back as needed, drastically if necessary.

You could post a screenshot of Task Manager - Performance tab but I really don't think anything is wrong.

7 more replies
Answer Match 54.6%

Hello,

I'm getting following bsod mostly during idle conditon like surfing internet, browsing through hdd etc

The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011413-9796-01.

SF Diagnostics report attached

I almost never get bsod during gaming.

Any help would be greatly appreciated.

A:BSOD mostly during idle window 7 64bit

Is this a system you built, or is it a pre-built?

5 more replies
Answer Match 54.6%

PC was on, and user logged in, was left to idle... When I came back from work, just to see it restarted from BSOD.

Maybe unrelated, having problems with Firefox crashing on a regular basis.

From windows action center:

Code:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a039d8aad87847, 0x0000000000000000, 0x78fab2a56ee6bd8a, 0x0000000000000101). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120809-9968-01.
Crash dump attached.

Thanks for help in advance

A:BSOD Win7 (64bit) while idle

Hey.

Install this and if there is a new crash, post for that one. Enjoy.

nForce 15.51 WHQL Windows 7 and Vista 64-bit download from Guru3D.com

This too for audio:

http://www.gigabyte.us/Support/Mothe...4bit#anchor_os

See if this installs for you. If not, don't worry about it:

http://www.marvell.com/drivers/drive...o?driverId=207

1 more replies
Answer Match 54.6%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.
 

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

7 more replies
Answer Match 54.6%

If you are also running an Intel Core 2 Quad Q8200 processor and Intel G45/G43 Chipset I sure could use a copy of your driver for the SM Bus Controller.

Thanks

A:Anybody running 64-bit dell studio 540 with dell motherboard 0m017g a00 ?

Thanks Sticky for posting the latest Intel update.
This solved my problem. Also had to update and install latest Java before any of this worked.
Side note: Intel installed 16 driver updates. Doing a complete software re-install is not that much fun.

Nogee

1 more replies
Answer Match 54.18%

Hello

I have recently put together a brand new computer, with all new hardware in it.
Then i have purchased the Vista home Premium 64bit OEM to my new computer.

But i have some errors when i try install it that says something like "Windows found an error in the installation, please click ok to reboot and the installation vil continue" But when i do reboot, the almost same message come up, and it ask me to reboot over and over, but still it runs in cirkel with that message everytime.

So on the Microsoft website i saw somewhere that i can't installe this Vista version on a new computer unless i have like Windows XP that i can upgrade from, is this true ? i cant instal Vista Home Premium 64 bit OEM as the first and only OS on my com?

Hope you guys can help me out

-BugBlast

A:Vista 64bit on a new homemade computer

Is it a clean install or contains an OS? You can't upgrade an OS from the OEM 64-bit CD. Reset your system BIOS to default with the jumper on board. Reduce RAM to 2 sticks. Use a decent brand DVD to install it. Use a PS/2 mouse and keyboard, if possible. I have seen USB keyboard and mouse cause this issue. Only install the video card, hard drive, and DVD drive. Basically, do a barebones install. Make sure your motherboard BIOS is up to date. Install the proper drivers for your controller.

1 more replies
Answer Match 54.18%

Title tells most of it: Dell 8400 w/Vista Business - screen flashes sparkling purple & green and crashes system. Occasionally I get vertical red and blue lines, but rarely

Dell has replaced the motherboard, video card, and hard drive. We've run diagnostics on the monitor and it appears ok.

I've spent in excess of 13 hours on the phone with Dell and Microsoft tech support. They've run (or had me run) every imaginable diagnostic. We've installed different video drivers (I have Radeon X300) to no avail.

It used to be occasional, but now I boot the system and it crashes withing minutes... sometimes as soon as Vista comes up. Sometimes I can boot in safe mode w/networking and it will stablilize but sometimes it crashes in safe mode too.

However, other times the purple/green starts flashing as soon as the boot starts (i.e., prior to Vista loading -- when the Dell logo comes up on the screen.

Has anyone had this problem? Needless to say I'm at my wits end with this.
 

A:Dell 8400 w/Vista - screen flashes purple & green and crashes system

Buddy , any third party software you installed in your Vista prior to this issue and tell me you have an AV in place.
 

2 more replies
Answer Match 53.76%

I will build my computer and have a try on Vista 64bit.
So i bought some things...found some...
And now i need YOUR help to find the rest,to start and finish.
I believe this will also help other Vista 64bit users-to be!!
---------------FOUND---------------------------
This is my hardware/software list:
Vista Ultimate 64bit DVD original found
Service Pack 1 for Vista 64bit found
Mouse Keyboard Logitech lx710 64bit found
Rumblepad 2 Joystick Logitech 64bit found
Nod32 64bit found
7zip 64bit found
Ati radeon 3870x2 64bit found
GA-X38-DS4 64bit drivers and software found
-------------NOT FOUND----------------------------
Adobe flash player 64bit NOT found
Adobe reader 64bit NOT found
Ahead nero 64bit NOT found
Bitcomet 64bit NOT found
Clonecd 64bit NOT found
Damnfo Viewer 64bit NOT found
Daemon tools 64bit NOT found
Emule 64bit NOT found
Iamtoo Mpeg encoder 64bit NOT found
Java 64bit NOT found
K-lite codecs 64bit NOT found
Mozila firefox 64bit NOT found
MPCplayer 64bit NOT found
Microsoft Office 64bit NOT found
Nokia software updater 64bit NOT found
Poweriso 64bit NOT found
Simple file Shreder 64bit NOT found
Slysoft Virtual Clone Drive NOT found
Ultraiso 64bit NOT found
Utorrent 64bit NOT found
Vlc 64bit NOT found
Wmp dfx 64bit NOT found
Winrar 64bit NOT found
Windows live messenger 64bit NOT found

THANKS!!
-----------------
My Pc Specs

Case: A-Case Twin Engine BB With 3 thermaletake smart case fan II(inside flow) and 1 arctic cooling fan (outside flow)

Power Supply: Seasonic... Read more

A:Lets build a Vista 64bit Computer.

Hi Panias, congrats that you have decided to built a computer and wish you a great satisfactory experience.

First, it is very important to provide your budget and purpose of you new built for advice and suggestion. Also let us know how knowledgeable and tech survey in building a computer. Try to be as detail as possible. You may find the article below quite informative for your inquiry:

System Builder Marathon: Performance & Value : Introduction - Tom's Hardware

Have fun!

16 more replies
Answer Match 53.34%

In the past few weeks I have received several BSOD during regular use of the laptop

The system is Windows 7 x64, however the original OS was Vista and i upgraded (not from a fresh install the upgrade disk), if this helps.


Please find attached system health report and BSOD Dump & System File Collection


Any help is much appreciated I have looked at the dump files myself in WinDbg and it appears to be a problem with IE but my knowledge is limited

A:Studio 1555 Laptop Sporadic BSOD (Windows 7 64Bit)

  
Quote: Originally Posted by Meverett


In the past few weeks I have received several BSOD during regular use of the laptop

The system is Windows 7 x64, however the original OS was Vista and i upgraded (not from a fresh install the upgrade disk), if this helps.


Please find attached system health report and BSOD Dump & System File Collection


Any help is much appreciated I have looked at the dump files myself in WinDbg and it appears to be a problem with IE but my knowledge is limited


These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup you... Read more

3 more replies
Answer Match 53.34%

It seems i had this problem since i got this laptop. The computer just randomly restarts. sometimes it reports a blue screen error; sometimes it just totally freezes; most of the time it will auto reboots without showing the physic memory dump screen and then report as " the computer have recovered from an unexpected shutting down".
first, i thought it was the anti-virus tools problem, so i uninstalled norton and installed Kaspersky, it didn't work well. these problems still happens now and then.

After looking up in the forum, i found some helpful resources. someone says it might be connected with my hard drive partition, or a matter of the name of these drivers. i did the partition using the windows 7 default partition tool, not really sure if it is the issue;
Someone mentions the CPU overclock issue, not sure what it is. but i did do some optimization. I bought this notebook a month ago, so its quite new.
As i heard most of this problem occurs under a windows 7 64 bits system, does is matter?

, i could not stand this anymore, as a college, i couldn't imagine everything that i just work on has lost without saving. Please help me!!~

A:windows 7 64bit random restarts at idle (BSOD)

Resplendence Software - WhoCrashed, automatic crash dump analyzer
This may help you out

9 more replies
Answer Match 52.92%

Hey guys. Background on my system: It's a Dell Latitude E6520, purchased July 2011, Win7 Pro 64-bit. Has been very stable for me until recently.

In the past few months I've managed to catch some malware, and a couple times successfully fixed the issue (or so I thought?) with Malwarebytes and other methods as needed. Lately, past few days, I"m not sure why, but the system has been unstable. I was getting multiple BSODs and thought I fixed the issue. If the computer goes on idle though, it can't be woken up and if I press the power button it'll shut right down (usually, if I was going to hard boot like this I'd need to hold it down a good few seconds). Powering back on brings me to the startup repair options. Only a couple times have I been able to get to the actual startup repair menu where I could run all the different options, such as fixboot, etc., and I have done that. Most of the time the system begins checking for startup issues and never gets past that point before I have to hard boot again. then I just select "start windows normally". I do have a startup repair disc I created, but I've already tried the options and it's not solving my issue.

Just now I searched for issues related to certain .dll files showing an error in the Event Viewer; sysmain.dll and wcp.dll are the ones I see under error code 1005 for two days ago and yesterday. Not sure what to do about this - unfortunately I cannot find my windows 7 disc (not even sure if my system sh... Read more

A:Multiple BSODs, startup and idle issues in Win7 Pro 64bit

Hello the BSOD team will have you do and follow these instructions before they can do anything.http://http://www.sevenforums.com/bs...tructions.html

4 more replies
Answer Match 52.5%

how to install windows vista 32bit on a 64bit disc or computer?

i can't find any good site which tells me how to install windows vista 32bit with a 64bit disc, i don't know if my computer is 32bit or 64bit, i wanna install 32bit not 64bit, i need a site with screenshots or video
 

A:how to install windows vista 32bit on a 64bit disc or computer?

The disks are different. Vista comes in 64-bit and a 32-bit DVDs. If you want to install the 32-bit version, you need to have the 32-bit DVD. Vista Ultimate, for example, comes with two DVDs; the 32-bit and the 64-bit versions.

Courtney
 

2 more replies
Answer Match 52.08%

My new laptop seems to be plagued with a BSOD problem. I tried to analyze the minidump and it talks about the

Probably caused by : atikmpag.sys

which seems to be a common issue


I have an AMD Raedon HD 7340 video card (display adapter in control panel shows this).
I have tried to update the drivers but windows update says they are at the latest version.

I am uploading my SF file as per instructions. This machine is a laptop (HP 2000 Notebook) and it is only 2 months old.

I noticed in other threads here that there is an issue with a file if it's from 2005 (ASACPI.sys from http://www.sevenforums.com/crashes-d...kmpag-sys.html) but that file does not exist on my system.

A:BSOD at random times on an IDLE Windows 7 home premium 64bit

I should point out that I have let Windows Update do all it's updates .. the system recovery is on a USB stick so if I have to go back to factory I can but I hope there's another solution. I did get an email from HP about the issue but I don't seem to have saved it. If all I have to do is download the drivers, great, I can do that for sure but I'd rather have someone who's seen this before give me some guidance so I don't waste my time and yours.

Thanks

9 more replies
Answer Match 52.08%

Hello
I have a DVB card called Twinhan 1025

Twinhan company is gone so they dont provide new drivers

the driver we have is for Vista 64bit which works well with RAM more or less than 4 GB but in Windows 7 64bit it works with only RAM less than 4 GB

My RAM is 6 GB when I boot normally I am able to get the signal level and quality but cant add channels or view them

when I set the boot option the limits the memory to 4000MB I am able to view or add new channels
This is not a software issue
cause I have tried programs in compatibility mode and as administrator
and download viewers for 64bit OS and for 32 bit OS

So it's a driver problem or Windows 7 problem

Now can I do something to make Windows allow this driver to map specific range of memory ?
Please help with any solution cause the workaround of limiting the boot memory isn't a practical one

I even tried to install VM's and install Windows XP but they do not provide access to PCI slots

A:Twinhan DVB card driver works in Vista 64bit but not 7 64bit HELP HELP

Up!

2 more replies
Answer Match 52.08%

Hi all,

I want to update the drivers for my GTX260 graphics card.
I downloaded the appropriate driver for my OS, Vista Home premium 64 bit (OEM):
Driver: 182.06_geforce_winvista_64bit_english_whgl.
But when I try to run the driver application I get the following error:

"The version of this file is not compatible with the version of Windows you're running.Check your computer's system information to see wether you need an x86(32-bit) or x64 (64-bit) version of the program, and then contact your software publisher".

I have the same problem with 64bit NVidia networkcontrollers.

Is this a known problem or am I doing something wrong?

thanks

stefan

System: Intel Core2 Quad Q9550 2.83GHz, 8GB RAM, Geforce GTX260, Asus P5N-D (nForce 750ichipset)
Windows Vista Home Premium 64 bit SP1 (OEM)

A:Unable to install 64bit NVidia drivers on Vista 64bit

I was just wondering if this could be just an installer problem.
The filesize of 182.06_geforce_winvista_64bit_english_whql is just 22kb.
I noticed on another site (64bit and x64) they have a download of the same driver that is a 100 MB.

Is anyone familiar with start64.com? Can I safely download the NVidia drivers
from there?

And do I really need to install 64bit versions of the driver or can I just as well install the 32 bit version of the same driver (even though my OS is 64 bit) ???

Any help would be much appreciated!

stefan

6 more replies
Answer Match 52.08%

If I buy a 64bit PC MACHINE, X86 WINDOWS, CAN I :

Make 4 partitions, the below
VISTA 32BIT
VISTA 64BIT
Kubuntu 9.04 64bit full dvd version [when ready]
Kubuntu 9.04 32bit full dvd version [when ready] ????

A:64bit PC MACHINE, X86 WINDOWS,CAN I have 32bit & 64bit vista partitions

Yes, you should be able to do that, well that is if you know how to create a partiotion..

Amplid

2 more replies
Answer Match 52.08%

Really appreciate if anyone finds the time to help me Thank you in advance.

Since yesterday my computer has turned into a complete mess. I can't open my task manager as the spyware(?) seems to block it. I'm getting constant lagging and freezing. If i try to open up any folders, the windows just freeze. I can however (barely) run my browser.

I tried scanning with Malwarebytes anti malware, and it didn't detect anything. I decided to update it. After the update i can't even open the program now. Some kinda DLL error pops up.

I also tried Bitdefender's online scan, but it didn't detect anything. I'm trying to scan with Avira as we speak, but the whole program seems to be frozen.

I downloaded HijackThis, tried to scan, but some kind of authorization error came up. I closed it and tried running as administrator. Now it keeps telling me that "This program is already running"


DDS logs below

DLL.txt

DDS (Ver_2012-11-07.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455
Run by walther at 16:03:14 on 2012-11-17
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.358.1035.18.3263.990 [GMT 2:00]
.
AV: Lavasoft Ad-Aware *Disabled/Outdated* {445B48C3-0FA4-6B16-8F07-6506F305D800}
SP: Lavasoft Ad-Aware *Disabled/Outdated* {FF3AA927-299E-6498-B5B7-5E74888292BD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Lavasoft Ad-Aware *Disabled* {7C60C9E6-45CB-6A4E-A458-CC330DD69F7B}
.
============== Runnin... Read more

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Answer Match 52.08%

Motherboard: Asus Rampage II Extreme
Processor: Intel Core i7 Extreme 965
Memory (part number): Corsair TR3X6G2000C7GTF - DOMINATOR GT, 6GB (3x2GB), 2000MHz, 7-8-7-20, with Airflow fan
Video Card: GeForce GTX 295 Red Edition
Hard Drive: Western Digital VelociRaptor 300 GB (WD3000HLFS)
Optical Drive: Lite On 22X DVDRW SATA w/Lightscribe
Power Supply: Ultra X3 ULT40070 1600W
Sound Card: SupremeFX X-Fi
Monitor: Sony - BRAVIA 40" 1080p
Operating System: Windows Vista Ultimate (64 bit)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008809030
BCP3: 00000000BE000000
BCP4: 0000000000300136
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini071309-01.dmp
C:\Windows\Temp\WER-21808-0.sysdata.xml
C:\Windows\Temp\WER7EFE.tmp.version.txt

I had the BlueScreen show up last night when I was installed drivers for my Logitech Orbit webcam and has shown up before when I would be streaming videos. I had it get the BlueScreen at the same point in Empire Total Wars and if played other modes in the game it would be fine.

I was looking at this post:
http://forums.techguy.org/windows-vista-7/805249-computer-freeze-bsod-bccode-124-a.html
I believe it to be similar to the problem I am having and the forum is CLOSED now. I do apologize for making a new one with what seems to be pretty muc... Read more

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Answer Match 51.66%

Hello everyone,

I don't know if this was asked before, please forgive me if this is just a repeat. I am new in the forum.

Does 64bit machines (Dual Processors or Quad etc) need a 64bit Vista to maximize its capabilities? I noticed that new PCs and Laptops shipped today have pre-installed Vista but 32bit OS . . . why is this? Or does it really matter? Please explain this puzzling mystery to a non-techie like me.

Thanks guys.

I like Windows 95, 98, XP and Vista!!!!!

A:Does 64bit machines (Dual Processors) need a 64bit Vista?

Hello Rockrus, and welcome to Vista Forums.

Yes, you get the most out of your 64 bit machine by using a 64 bit OS with it. It will not hurt anything to use a 32 bit OS though.

This article may be an interesting read for you to help explain all of the differences between 32 bit and 64 bit.

Hope this helps,
Shawn

4 more replies
Answer Match 51.66%

So last night I started the Win 7 Pro 64 bit "upgrade" on my vista 64 bit business OS.

Before doing this on my home machine - I tested first at work on a VM of vista 32bit business - upgrade to win 7 32 bit pro.... took about 30 min. Done. Of course thats a vanilla install too.

I dont have a lot on my PC at home... a handful of programs at most. Going on 19 HOURS later, it is still at the "transferring files, settings and programs (62%) portion of the upgrade and still shows activity happening.

Any ideas on what is taking this so long to do? Suggestions on if I should just scrap this upgrade install ?
 

A:Win 7 64bit Pro upgrade from vista 64bit business --- issue

6 more replies
Answer Match 51.66%

Hi i have Web Studio for building and maintaining my website. I was on No. 4 and it worked well on XP and 7. I have upgraded to 5 and works perfectly on my XP laptop but constantly crashes on 7. It does all sorts of strange things, the words I keep getting is 'Web Studio has stopped working, looking for a solution..' Any help would be great. (I tried reinstalling - no difference. Now I have exactly the same program file transferred from my laptop view memory stick, still problems). Thanks for reading this.

A:My Web Studio good on XP crashes on 7

Hello jackie and welcome to the Forum. First thing I'd suggest is make sure your 7 computer meets the minimum requirements as found in the 5.0 User Manual:

User Manual

Attachment 111504

If you aren't sure what your system specs are, this free tool from Piriform called SPECCY should help you out. You can click each item in the left column for a detailed analysis of your machine.

Speccy - System Information - Free Download

Once you've determined if you meet the minimum specs, and if you're still having issues, you could try running 5.0 in Compatibility Mode.

Compatibility Mode

6 more replies
Answer Match 51.66%

Hi there, I have Vista Home premium, 64-bit, and all has been working just fine, until September 1 when I got a "Java Update" notification. I accepted the update, and ever since then, intermittently my computer freezes. I ran all sorts of antivirus, malware, spyware, programs, and found the trojan: javainstaller.jar. I searched on Java's site and found this: http://www.java.com/...cache_virus.xml

Nice.

Followed their instructions to get rid of it, and the freezing is less, but still happens a few times a day. It usually freezes with Firefox up and running, and I've tried ctrl-alt-del to get to task manager to end the non-responsive program (firefox). I cannot get task manager, it simply will not come up.

Any ideas? This is so aggravating, since i was downloading a trusted update from a so-called trusted company. Now my 1YO laptop appears to be pooched. Not sure how to get rid of the latest java update either, and no, i do not have a restore point to go back to (dumb, i know).

A:[SOLVED] 64bit Vista Trojan in java update, removed, but computer still freezing

problem solved. removed java, rebooted. reinstalled java, rebooted. no more freezing.

2 more replies
Answer Match 51.66%

Ok so i downloaded A.V.A ( alliance of valiant arms ) and i really like it, ever since i installed it has been shutting my pc down completely random during gameplay, the computer doesnt restart and give me any warnings that i can see from in-game. This doesn't happen with any other games or programs, In fact i can run multiple instances of many programs and nothing like that happens, my computer specs are as follows:

Manufacturer: Packard Bell
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 4094MB RAM
Hard Drive: 640 GB total
Video Card: NVIDIA GeForce GT 120

I tried to update the drivers for the motherboard and graphics and i've run scans and checks and nothing seems to work.. I don't know what else to do and i don't want to not play the game..

My current computer temperatures according to SpeedFan 4.40 with only firefox + ventrilo running are:
(I only have one fan, current around 13xxRPM - if this is relevant)

GPU: 51c
Temp1:26c
Temp2:33c
Temp3:6c
Core0:36c
Core1:36c
Core2:37c
Core3:37c

Powersupply info from bottom on SpeedFan 4.40:

Vcore1: 1.11v
Vcore2: 2.98v
+3.3v: 3.28v
+5v: 6.85v
+12v: 12.22v
-12v: -5.94v
-5v: -5.26v
+5v: 5.08v
Vbat: 3.14v

If you need any additional info, please ask, i need to fix this problem
Regards,
Aaron.
 

A:Computer (vista-64bit) shuts down randomly during gameplay (alliance of valiant arms)

16 more replies
Answer Match 51.24%

hi hi hi

i have just put together a new pc from bits and pieces, but the problem is that when the computer has nothing to do it freezes.... its really annoying. if i leave it for about twenty minutes...BAM....its frozen.

the weird thing is that you can play counter strike source in 1024x768 getting over 100 frames per second, for as long as you like.... i was playing it for most of the day yesterday, the only breaks to eat and pee, and it didnt even flinch. but when i shut all apllications down, and leave it on desktop. it freezes and needs a restart.

something like this:
asus P4800-se mainboard
intel pentium 4 2.8 gig (no hyper threading)
500 meg ram (2 256 sticks of matched samsung ram 3200)
maxtor 80 gig sata hdd
sound blaster audigy (internal rack mounting fits in the 5 1/4 bay)
at the moment in has a radeon 6800 pro hercules in it, but it has had various graphice cards and it has made no difference.
granted, that my psu is a bit crap, it is a 350w jobbie that is p4 ready, running 18a on the 12v rail. so should be ok. (i am gonna change it soonish anyway)


any ideas guys?
please help.
 

A:HELP!!! my pc crashes when idle???

My computer was doing that too, but it had to do with my modem for dialup. I could play games as much as I wanted and when i let it idle it froze. I replaced the modem, and everything worked fine. Your not on dialup, are you?
 

6 more replies
Answer Match 51.24%

AMD 5600+ x2 2.8ghz
EVGA 8800gt 512mb
Biostar TF7050-M2
600-700 W PSU (No lights in room cant find box:( will get brand and accurate specs later)

Vista (Just Reinstalled)
Drivers are up to date

My problem is simple my computer restarts when left idle for to long an hour...sometimes less.
This problem has persisted even after my reinstall.
I had SP1 but now I can't get much of any upgrades as I have to be active at my computer for it to stay running.

MemTest has shown no faults.
Check Disk shows no faults.

My own opinion is that it is a RAM or HDD problem.
And Chkdsk and memtest are not picking it up, however then I have to wonder why it doesnt restart when running M2:TW or WoW or CnC3 or any other game I have.

I tried to give as much info as I could, please tell me if you need more.

EDIT: I also tried sfc /scannow
EDIT: Attached the errors that were in my event log.

A:Idle Crashes

I just had 3 restarts in a row.

It seems that opening a web browser causes a restart pretty quickley afterwords. I just had FF freeze up resulting in a restart

twice, then I had IE do the same thing. So I am writing this in Notepad. It may be interesting to note that when a restart happens

everything freezes. Then the screen goes black but I still have my mouse. Then the restart happens.

This problem really needs to be fixed. It freezes unless I am doing something./ And since I reinstalled I don't have any games

installed, which means I have to install ine. Which usually ends in a crash. I also cannot currently do my school work since I

can't really stay logged into Blackboard for very long. Also Ctrl+Alt+Del does nothing.

EDIT: I will be unplugging my Ethernet cord and uninstalling my network card. I am hoping maybe this will explain the connection of FF and IE to my restarts.

9 more replies
Answer Match 51.24%

hi guys have a problem that hopefully someone can help me with. my pc will crash and start makeing a high pitch noise from inside(not the speakers) when the pc is left idle. it usually happens after between 1 to 5 hours. never happens when iim using it. when it does the screen will be black in power saving mode by then i guess and ive noticed the mouse led i off. nothing works to get out of it, i have to hold the power button and force it to turn off.
this started happening when i recently updated from xp to windows 7. i have an old p5k se asus motherboard that doesnt nessesarilly have win7 drivers so i thought it was this. but i have tryed as hard as i can to find uptodate drivers and this dont work. however im still unsore if the drivers i have are really up to date. also tryed resetting bios by taking out battery(just in case).
well thats it im stuck hope someone can help!!!1

A:pc crashes when idle

With a black screen, it's impossible to see what was there last before the PC crashes.

First thing I would do is go into power saving mode and set the screen timeout to NEVER. That will leave the screen on -- so when it starts making the noise, you can see what's on screen (if anything).

Also, if it's going into sleep or hibernation, and you can't get it out, then turn those off as well. A hard-reset (pressing the power button) is never a good thing. Better to have to turn the machine off properly than having to resort to hard-reset to get it back working.

1 more replies
Answer Match 51.24%

I've been having this problem with computer for the passed couple of weeks where I would step away from the computer and it would restart itself and tell me it's been through a crash. I've copied the crash report for reference, hopefully someone can use this to help me identify the issue and the solution:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8800498D817
BCP3: FFFFF8800846B900
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\020711-15319-01.dmp
C:\Users\Moist\AppData\Local\Temp\WER-47112-0.sysdata.xml

The computer's pretty much in top shape other than this problem. I run regular full system scans, disk cleanup, etc. If there's any other info you guys might need to help me out with this, please let me know and I'll respond as fast as possible along with my results from your suggestions. Thank you.
 

A:Crashes during idle

8 more replies
Answer Match 51.24%

Would any of you please tell me where to find the proper 64-bit drivers to use on a Dell Inspiron 531S?

The official Dell website does not share drivers for that edition of XP. My computer came with Ubuntu pre-installed. Please help me get the right drivers XP Pro (64-bit).

The only reason why I'm searching for 64-bit drivers for XP is because I have no interest in using Windows Vista or any 32-bit operating systems from Microsoft. Like I mentioned before, the Dell website is not offering the proper drivers I need for this computer and the Windows XP (64-bit).

I've read articles about getting 64-bit drivers to work on that computer, but I haven't found any website that offers the same drivers. I'm basically on my own, according to this Dell expert (see below). That person told me about the drivers without sharing 1 single link to download the 64-bit drivers (or chipset) for XP, which he/she mentioned:
Dell does not support 64 bit in that model and the reason there are no drivers. You are basically "on your own" to try and find suitable drivers.

However, if you installed the Chipset drivers, Windows should either install a generic driver or find suitable drivers.

The correct install sequence is (1) Install Windows (2) Install chipset driver (3) Install Device Drivers.

On Intel systems the chipset drivers define what is on or attached to the motherboard. I assume the AMD drivers do the same thing.Click to expand...
 

A:Dell site won't help me. How do you get XP Pro (64bit) to work on Dell 531S?

Hi there

The very best database for drivers is DriverGuide.com . You need to create a free account to gain access.

What the tech suggested was installing enough drivers to get your networking to work and then letting Windows find all the missing drivers automatically using the now working internet by selecting the option "search for drivers automatically" when installing the devices through the add/remove hardware applet in the Control Panel.
 

3 more replies
Answer Match 50.82%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3038 Mb
Graphics Card: ATI Mobility Radeon HD 3470, 256 Mb
Hard Drives: C: Total - 369119 MB, Free - 206342 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Microsoft Security Essentials, Updated and Enabled

Any ideas please I can capture hd video from my panasonic ok but when I place the thumbnails for editing the programme crashes on preview. I am a beginer but suspect this may be an OS problem rather than the editing software
any thoughts welcome
 

A:corel video studio x 4 crashes

Usually, in general, video editors crash because they are trying to handle a wide variety of codecs and file locations and edit applications...in fact they crash so much that Pinnacle Studio put a nice built in automatic quick save feature so when it inevitably crashes, I can pick up right where I left off when I restart it...other editors just crash on me...DOH!

Also assuming you are trying to edit AVCHD video, it can be a little hard on computer resources, especially on a laptop; your specs are pretty decent but still not as capable as a good desktop.

What format are the files from the camera in? I would try converting one video with Format Factory (or another compatible one) to another high quality setting format, like AVI with a 10000 or 16000 bitrate and then see if that worked ok. If it does then its something about the video format that the program can't handle and if it crashes then it probably is a system/OS problem.
 

2 more replies
Answer Match 50.82%

The two Win7 laptops see each other but, when I try to Homegroup with the Vista laptop I get an error "The RPC server is Unavailable"..did a search on here as well as the net and couldnt find any surefire solution or one thats understandable

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Answer Match 50.82%

I have a Dell Xps/410, running Windows Vista Home Premium 64bit. Intel Q6600 2.4GHz. processor, Nvidia 8600GTS 256 video card with 250 Gb. SATA II hard drive and Creative audio.
Everytime I try to install the WIndows 7 BETA version it doesn't recognize the CD. I have made the CD-ROM first priority in the system's BIOS but it still doesn't work. Anyone have any suggestion? Would this happen to have something to do with my system being a DELL?
Or maybe I should consider wiping the hard drive first and then trying to install Windows 7 version.
 

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Answer Match 50.82%

My problem is that I am trying to restore a friend's Dell Studio 1555 laptop back to its factory settings, I follow the procedure mentioned on Dell's website however there is no Dell Factory Image Restore option. I have checked the laptop's Disk Management and there is a Recovery partition, in fact there are 3 partitions:

1. A 39MB OEM partition with no letter assigned.

2. C: Simple Basic NTFS with Status Healthy (Boot, Page File, Crash Dump, Primary Partition) 451GB.

3. Recovery: Simple Basic NTFS with Status Healthy (System, Active, Primary Partition) 14.65GB.

In short, when the computer starts I hit F8, I enter the Advanced Boot Options and select Repair Your Computer. I then select the language and login with the administrative account, however there is no Dell Factory Image Restore option there. My options are shown the image below:



Another issue that concerns me is that on the picture above it says Windows 7 on (D: ) Local Disk, however there is no such partition on the laptop's disk.

I would be thankful if anyone could give some advise on how to restore the laptop to its factory settings using the recovery partition. Thank you.

A:Dell Studio 1555 to factory settings,no Dell Factory Image option

On a Dell, if some other OS was installed, the Dell "PC Restore" (Recovery Partition) is no longer valid (corrupted) and the only way to reinstall is with a Windows OS installation disc and then download whatever device drivers you need from the Dell downloads.

3 more replies
Answer Match 50.4%

I upgraded to Windows 10 and when I debug my websites from Visual Studio using IE 11, IE just closes. All I can see is in VS's Output [Debug] Window is:

The program '[984] iexplore.exe' has exited with code -1073741790 (0xc0000022).
The program '[6600] w3wp.exe' has exited with code 0 (0x0).

These lines are after successfully loading several assemblies.

I was using VS 2013. I uninstalled 2013, cleaned everything up and installed VS 2015 and I'm still having the same issue.

If I use Edge, Chrome, FireFox or Safari everything works from VS. If I start IE using Ctrl+F5 it works. It's only when I choose to debug with IE it fails.

It fails whether or not the website is hosted by IIS or IIS Express.

IE has better integration so I prefer to use it for general debugging. How do I fix this?
I've disabled all add-ons, reset Security to default, and reset all my setting in IE to default.  I've uninstall IE and reinstalled it. I performed a Repair on VS.  Made sure to have all the latest Windows Update.  No good on any of this and
I can't figure out how to get more info on why it's failing.  There is nothing in the Event Log and I also enabled CrashDumps and no files show up for this issue.  I ran ProcessMonitor and nothing stands out as the issue there either.
I created a new blank web project and added one web form to it with text to test with.  No JavaScript or anything and IE11 fails to load when running in debug mode from VS.... Read more

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Answer Match 50.4%

Hi, guys.

I'm new here, and I have a strange problem.

When I leave my PC idle for about 30 minutes, the screen goes black and stays that way as if the PC has crashed. I move the mouse about and hit the keys on the keyboard, but nothing works: the screen just stays black. In fact, even the little lights on the keyboard (e.g., the Caps Lock light) don't work. Everything just seems to die.

Whenever this weird crash thing happens, I have to reboot my PC, after which everything starts to work again. It happens every time I leave the PC idle. It also happened once when I tried to play a video.

I've had the PC for a few years. It's never done this before. The problem's not being caused by any settings. Hibernate is disabled, and all power settings are configured to never turn off.

My OS is XP Professional, and I'm using Service Pack 3. Any advice will be greatly appreciated.
 

A:Solved: Please Help! PC Crashes When Left Idle. Why?

11 more replies
Answer Match 50.4%

Greetings all! New to the forums here.
Within the past week I've been getting numerous BSOD crashes. I've had some in the past that were related to the video card. Replaced the video card with a NOS replacement. That seemed to cure that problem. Three months later here I go again.

Here's what I'm runnng:

HP M9250F Desktop
Asus IPIBL LB Benicia MB
Intel Core2 Quad Q6700
4 gig of ram
Nvidia GeForce 8600GT
Haupauge NTSC and ATSC TV tuner
2 500 GB hard drives
1 1TB hard drive
Original OS Vista 64
Upgraded to Windows 7 Home Premium 64 bit

My dump and perfmon files are attached.


Thanks in advance for any help.

Greg

A:BSOD - Random Crashes while idle or in use.

  
Quote: Originally Posted by gjl9109


Greetings all! New to the forums here.
Within the past week I've been getting numerous BSOD crashes. I've had some in the past that were related to the video card. Replaced the video card with a NOS replacement. That seemed to cure that problem. Three months later here I go again.

Here's what I'm runnng:

HP M9250F Desktop
Asus IPIBL LB Benicia MB
Intel Core2 Quad Q6700
4 gig of ram
Nvidia GeForce 8600GT
Haupauge NTSC and ATSC TV tuner
2 500 GB hard drives
1 1TB hard drive
Original OS Vista 64
Upgraded to Windows 7 Home Premium 64 bit

My dump and perfmon files are attached.


Thanks in advance for any help.

Greg



Hi Greg
Several issues here

I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Second, Old drivers

Code:
mdmxsdk.sys 6/19/2006 4:27:26 PM fffff880`07bba000 fffff880`07bbe280 0x00004280 0x449716be
pcouffin.sys 12/5/2006 9:39:30 AM fffff880`0f464000 fffff880`0f478380 0x00014380 0x457584a2
ManyCam_x64.sys 3/13/2008 2:46:01 AM fffff880`04fd2000 fffff880`04fd8a00 0x00006a00 0x47d8dbb9
sxuptp.sys 9/11/2008 11:34:19 PM fffff880`052f8... Read more

3 more replies