Tech Problem Aggregator

Hey.
I have had some problems with my computer, and know I have tried my best. Someone told me to download Hijack and then post my log here. Could someone please take a look at it-, If there's something more to be done, please let me know.

Thanks

Logfile of HijackThis v1.98.2
Scan saved at 21:57:56, on 11.10.2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programfiler\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Programfiler\Nokia\Nokia PC Suite 5\DataLayer.exe
C:\Programfiler\Fellesfiler\Nokia\NCLTools\NclTray.exe
C:\PROGRA~1\ELEKTR~1\OPTISK~1\Amoumain.exe
C:\Programfiler\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Fellesfiler\Nokia\Services\ServiceLayer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Programfiler\Winamp\winampa.exe
C:\Programfiler\VVSN\VVSN.exe
C:\WINDOWS\System32\vdphtgq.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Programfiler\Java\j2re1.4.2_05\bin\jusched.exe
C:\Programfiler\Home Cinema\PowerCinema\PCMService.exe
C:\Programfiler\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\Programfiler\Skype\Phone\Skype.exe
C:\Programfiler\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Programfiler\CASIO\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Programfiler\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Programfiler\MSN Messenger\MsnMsgr.Exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\Programfiler\Outlook Express\msimn.exe
C:\Programfiler\Microsoft Office\Office\WINWORD.EXE
C:\Programfiler\Musikk\Winamp3\winamp3.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Programfiler\wincmd\WINCMD32.EXE
c:\Programfiler\DC++\DCPlusPlus.exe
C:\DOCUME~1\OlavS\LOKALE~1\Temp\$wc\HIJACK~1.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startsiden.no/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.startsiden.no/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O1 - Hosts: 216.40.230.4 desktop.kazaa.com O1 - Hosts: 216.40.230.4 alpha.kazaa.com O1 - Hosts: 216.40.230.4 shop.kazaa.com O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll O2 - BHO: twaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Programfiler\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\programfiler\grafikk\acrobat\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Programfiler\MyWebSearch\bar\1.bin\MWSBAR.DLL O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton AntiVirus\NavShExt.dll O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Programfiler\MyWebSearch\bar\1.bin\MWSBAR.DLL O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Programfiler\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Programfiler\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Programfiler\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [DataLayer] C:\Programfiler\Nokia\Nokia PC Suite 5\DataLayer.exe O4 - HKLM\..\Run: [Nokia Tray Application] C:\Programfiler\Fellesfiler\Nokia\NCLTools\NclTray.exe O4 - HKLM\..\Run: [WheelMouse] c:\PROGRA~1\ELEKTR~1\OPTISK~1\\Amoumain.exe O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Programfiler\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [CloneCDTray] "C:\Programfiler\Elaborate Bytes\CloneCD\CloneCDTray.exe" O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Programfiler\Fellesfiler\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [mmtask] C:\Programfiler\Musikk\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [CountrySelection] pctptt.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe O4 - HKLM\..\Run: [WinampAgent] C:\Programfiler\Winamp\winampa.exe O4 - HKLM\..\Run: [VVSN] C:\Programfiler\VVSN\VVSN.exe O4 - HKLM\..\Run: [vciwhphl] C:\WINDOWS\System32\vdphtgq.exe O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programfiler\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [PCMService] "C:\Programfiler\Home Cinema\PowerCinema\PCMService.exe" O4 - HKLM\..\Run: [MessengerPlus3] "C:\Programfiler\Messenger Plus! 3\MsgPlus.exe" O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKCU\..\Run: [Skype] "C:\Programfiler\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [UdpServices] "\\Stasjonær\Delte dokume\BWServer.exe" O4 - HKCU\..\Run: [ATI Remote Control] C:\Programfiler\ATI Multimedia\RemCtrl\ATIRW.exe O4 - HKCU\..\Run: [MessengerPlus3] "C:\Programfiler\Messenger Plus! 3\MsgPlus.exe" /WinStart O4 - HKCU\..\Run: [msnmsgr] "C:\Programfiler\MSN Messenger\MsnMsgr.Exe" /background O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Programfiler\MyWebSearch\bar\1.bin\MWSOEMON.EXE O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programfiler\Fellesfiler\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Programfiler\CASIO\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Programfiler\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Programfiler\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Programfiler\MyWebSearch\bar\1.bin\MWSOEMON.EXE O4 - Global Startup: Photo Loader supervisory.lnk = C:\Programfiler\CASIO\Photo Loader\Plauto.exe O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm414 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O12 - Plugin for .spop: C:\Programfiler\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab30149.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\Resources\IntraLaunch.CAB O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab30149.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab30149.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = smvas.local O17 - HKLM\Software\..\Telephony: DomainName = smvas.local O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = smvas.local O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = smvas.local A: Just downloaded HJ. Download LSP Fix LSP Fix download link It's a program that can restore your internet connection if it's lost after the NewDotNet uninstall. Uninstall NewDotNet via Start-Control Panel-Add or Remove Programs. Restart your computer. If that fails, then follow the instructions below: PROCEDURE 4 (Download Uninstall from New.net): From a computer that has Internet access, click on the following link: NewDotNet uninstaller Download and save uninstall6_22.exe to a 3-½ floppy disk. Insert the floppy disk into the floppy drive of the computer that needs to have our software uninstalled from. Click on Start. Click on Run. In the Open window type, A:\uninstall6_22.exe. Click on the OK button. Re-start the computer. http://www.newdotnet.com/ Uninstall: MyWay or MyWebSearch Twaintech Restart the computer. Download and save these freeware/donationware programs to a permanent folder. Remember to check for updates and run them weekly. ***NOTE***A new version of Ad-aware has been released. ***ALSO***A new version of SpyBot's been released (v1.3...it's no longer in beta). If you have been using 1.2 you can install right over it. If you downloaded and used 1.3 beta it is suggested you remove it and reboot prior to installing. Ad-aware SE download Configure Ad-aware First in the main window look in the bottom right corner and click on "Check for updates now." then click Connect and download the latest reference files. From the main window, click Start then under "Select a scan Mode " select "Perform full system scan. Next deselect "Search for negligible risk entries. Click the "Next" button. When the scan is finished mark everything for removal and get delete the selections. (Right-click within the window and choose "Select All" from the drop down menu and click Next) Restart your computer. SpyBot Search and Destroy download Open SpyBot. Click the button to "Search for Updates" Download and install the Updates. Next click "Check for Problems". Put a check mark beside the red entries. Choose "Fix Selected Problems" and allow Spybot to fix the red entries. I also highly recommend you install and update SpywareBlaster Click the link below, in my signature, to read a tutorial on the use of SpyWareBlaster. Run Ad-aware and Spybot in Safe Mode. How to start your computer in Safe Mode Re-start your computer into normal mode and post another HJT log in this thread. 1 more replies Answer Match 29.82% Hello I have setup every application to "ask me before checking for updates", Even when I am not using any brower, email or any opther application, I notice that my lights on my modem are blinking quite fast... that is something is being downloded. It has been going on for quite sometime. How do I find out what is being downloded (or uploaded)? I use toshiba laptop window 7 prof IE9 MS office 2010 Internet secuirity (antivirus, etc ...) from Bell Thank you very much A:How do I know what is being downloaded? And you have no browser open? And check for new email only infrequently? You could try disconnecting from the modem and see if any program complains. In Network Connections right click on your connection and select Status. Watch the Bytes sent and received to get an idea of the upload vs download and how much. 3 more replies Answer Match 29.82% hello my coputer is windos vista and the problem is everery time that i try to downloading anything i cant because there is a box that say "you current security setting do not allow this file to be downloaded" plis i really need help michael More replies Answer Match 29.82% I opened a file from AIM, and now all these programs are trying to modify my computer. All help would be appreciated. Logfile of HijackThis v1.99.1 Scan saved at 8:10:06 PM, on 9/23/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Scansoft\PaperPort\pptd40nt.exe C:\Program Files\Winamp\winampa.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Rainlendar2\Rainlendar2.exe C:\Program Files\Scansoft\PaperPort\SmartUI\SmartUI.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\Program Files\Agnitum\Outpost Firewall\outpost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\BRMFRSMG.EXE C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe C:\Program Files\Microsoft Office\Office12\WINWORD.EXE C:\WINDOWS\system\wcisvc.exe C:\Program Files\AIM\aim.exe C:\Documents and Settings\Yolkavich\Desktop\HijackThis.exe R3 - URLSearchHook: AOLTBSearch ... Read more More replies Answer Match 29.82% Is there any utility that will tell me after the fact who downloaded anything to me? In my case, it's probably an update of some kind. But it has already happened because I see in Networx > General > Today that sometime this morning about 600 mb was downloaded to my computer. Is there any record of the source of this download in Win7, Firefox or some utility I can use to discover today's download, and to maintain a log in the future? A:who downloaded to me? Hello -It may not be unusual for a program to update itself if you are subscribed to it, like many Adobe products that Auto Update -Thank You - Detals of what Networx Can ShowText edited to show link to programs base 4 more replies Answer Match 29.82% I just purchased a new HP desktop, INtel core 2 Quad processor, 64 bit performance with 8gb of ram, 1 Terrabyte hard drive. It came with Vista home premium 64 bit edition. I had previously purchased Vista Ultimate for a laptop that no longer works. When I downloaded Vista Ultimate I put in the 32 bit instead of the 64.....I am not able to do a restore to go back to the way I purchased it. I am not very computer savvy. Can anyone please help??? Thank you. And what would be the down fall for keeping the 32 bit installed (somone had told me I wouldn't be using the full capicity of the computer) Thanks again. A:Downloaded 32 bit instead of 64 bit HELP Originally Posted by cmb1966 I just purchased a new HP desktop, INtel core 2 Quad processor, 64 bit performance with 8gb of ram, 1 Terrabyte hard drive. It came with Vista home premium 64 bit edition. I had previously purchased Vista Ultimate for a laptop that no longer works. When I downloaded Vista Ultimate I put in the 32 bit instead of the 64.....I am not able to do a restore to go back to the way I purchased it. I am not very computer savvy. Can anyone please help??? Thank you. And what would be the down fall for keeping the 32 bit installed (somone had told me I wouldn't be using the full capicity of the computer) Thanks again. 32bit will only see 4gigs of ram and usually only be able to use abt 3.3 its also a bit slower depending on how you use it. when changing from one OS format (32bit) to another (64bit) it has to be a clean install. Now about restoring you may have a backup there and available but since you are 32 bit and it isnt you cant use it. If you were to reinstall vista 64 it probably be available 7 more replies Answer Match 29.82% alright so i would say i am pretty computer literate at least for 16 you put me in my whole high school i would pry be second best, here is my HJT file i cant find nothing but i can tell you my problem the quick launch bar is messed up i open it an nothing is there it opens but just lines come and regedit says its in use by another program and task manager wont open View attachment 32453 A:Downloaded something bad help please Clear these three items in HJT and rescan: O2 - BHO: (no name) - {3745D43B-4A84-485D-8EE9-BC6D0401DBF6} - C:\WINDOWS\system32\vtUkIBqR.dll O2 - BHO: (no name) - {4F96CCB9-01EC-419E-AAEA-C2C913F2A236} - C:\WINDOWS\system32\byXRkIYS.dll O20 - Winlogon Notify: byXRkIYS - C:\WINDOWS\SYSTEM32\byXRkIYS.dll If they are still present, then download MalwareBytes Anti-Malware and while you are there grab the RogueRemoverFree as well. FileASSASSIN is under More Tools in Anti-Malware, and can actually delete the files while in use. Run that if the files wont delete or keep showing up in HJT. Make sure you update MalwareBytes before you do a full scan 7 more replies Answer Match 29.82% I took advantage of the student offer of Windows 7 and last night downloaded windows 7. I thought that because my laptop was 64 bit capable I could do a clean install to it from the download, which I now obviously realise was a mistake. Does anyone know how I can change this download for a 32 bit version? Thanks A:Downloaded 64 bit but need 32 bit Why can't you install 64bit? Have you tried and got an error? 2 more replies Answer Match 29.82% I downloaded a program yesterday and ran it but nothing happened. Then I read comments on a video of it and someone said it was most likely a RAT and another guy saying it was probably a virus. I can provide the file if that will help. I don't want a RAT. A:May have downloaded a RAT. Don't know what to do. Welcome aboard Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked: Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more 1 more replies Answer Match 29.82% Hello. I downloaded the new sp3 update yesterday and followed all the instructions and i was ready to restart my computer. When i did, everything went fine until after the loading screen it gave me a blue error screen. Since i needed the computer in working order, I used a pc recovery tool (pressed F10 when it started up) and did a non-destructive recovery which took about 20 minutes. Then after that was done i had to restart and do the windows first start up thing. Then i finally finished and saw that all of my custom features and files were no where to be found! All my applications and games that i downloaded are still in shape, but all of the custom features (like background, WMP playlists, Updates) were all gone. so is there any whay which i can restore my old settings? I need to have all my original settings as soon as i can please . Thanks A:I really need help, downloaded SP3... Hi cloud366, it sounds like you have done a repair install. When you pressed F10, did you choose Last Known Good Configuration from the boot menu? Also, check in C:\Documents and Settings for a duplicate profile. It could be that your original profile has corrupted and Windows built you a new one. All those type of "custom features" live in your local profile. 3 more replies Answer Match 29.82% So far I like it. However, I do a lot of photos and cannot figure out how to set up a new folder and organize them. Any advice ? Thank you A:Just downloaded W10. 10 more replies Answer Match 29.82% i downloaded a thing i thought was safe but turns out my mcafee site advisor and mcafee software let a trojan get on my computer. it the TrojanDownloader:WIN32/zlob.ZWC. microsoft malicious software tool detects it but wont remove it. mcafee dont detect it at all. A:HELP PLEASE i downloaded and cant get rid of it * Click here to download HJTsetup.exe. Save HJTsetup.exe to your desktop. Double click on the HJTsetup.exe icon on your desktop. By default it will install to C:\Program Files\Hijack This. Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue. Put a check by Create a desktop icon then click Next again. Continue to follow the rest of the prompts from there. At the final dialogue box click Finish and it will launch Hijack This. Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log. Click Save to save the log file and then the log will open in notepad. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. 1 more replies Answer Match 29.82% Think i accidently downloaded something or not, Over the past week it has been getting slower and ie has now been hanging up. here is a dss log and thank you:Deckard's System Scanner v20071014.68Run by Gil on 2008-06-09 22:07:02Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --28: 2008-06-10 02:07:21 UTC - RP513 - Deckard's System Scanner Restore Point27: 2008-06-10 00:51:33 UTC - RP512 - System Checkpoint26: 2008-06-04 03:16:24 UTC - RP511 - Software Distribution Service 3.025: 2008-06-03 21:13:28 UTC - RP510 - Software Distribution Service 3.024: 2008-06-03 02:32:27 UTC - RP509 - Software Distribution Service 3.0-- First Restore Point -- 1: 2008-03-13 20:18:23 UTC - RP486 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 448 MiB (512 MiB recommended).-- HijackThis (run as Gil.exe) -------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:10:47 PM, on 6/9/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC: ... Read more A:Think I Downloaded Something, Help Hello and welcome to BleepingComputer I don't see any malware there.Some points:Do you have a bought license for Norton? Or did you get it for free? The reason I'm asking is, it's a really heavy app for an antivirus. You can install a better antivirus that's waaaay lighter and easier for the computer, and takes less ram and actually is more efficient too.So, I recommend uninstalling Symantec's products and installing AntiVir (That's the promotion license for AntiVir Premium -- 6 months for free. You can get their free edition here) or Avast! instead.Another valid point: when did you install Service Pack 3? There has been several flaws with it.. Some people have really bad problems with SP3, I seem to be one of the lucky ones with no issues. Did you notice the problems after installing it?Also have a read through THIS TOPIC.Finally.....Click Start >> Run and paste in:"%userprofile%\desktop\dss.exe" /daftClick OK.Click OK to the prompt from Deckard's System Scanner.Click Scan.Checkmark every entry found.Click Fix.Let me know how you get on. 2 more replies Answer Match 29.82% downloaded IE9, but cant find it did search, found an empty folder but that all thats marked IE, toshiba laptop running mozilla firefox 3.6 A:ie downloaded but not there When you say downloaded, if you've kept your Vista updates up to date you should have SP2 and IE9. Go to your Windows Updates and install and check in restore hidden updates for more installations. 3 more replies Answer Match 29.82% i downloaded the Quick Lanch Button but everytime after full download completed, it says network error... More replies Answer Match 29.82% So I downloaded something and although avast said it blocked a trojan/virus, I just want to sure my PC is safe/clean. Think you guys can help me out? Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 7:10:11 PM, on 2/5/2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18163) FIREFOX: 42.0 (x86 en-US) Boot mode: Normal Running processes: C:\Users\Gene\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Gene\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Softwar... Read more A:downloaded something... Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more 2 more replies Answer Match 29.82% I was working trying to fix my DVDFab express tonight, and I was using a keygenerator... bad I know... but anyways, I ended up downloading and installing something that made my desktop wallpaper go to white and flicker... THe program initiated a msdos looking window with an error message that asked me if I wanted to abort... I couldn't choose anything and had to reboot... that's when I found it had erased my wallpaper and I couldn't get it fixed.. i knew it was some kind of malicious program... so i came to you guys and I have followed all your steps... My wallpaper is back and I think I have gotten rid of most stuf, but my computer is still running kind of weird, slow, just not the same.... I have ran Adaware SE Personal, Spybot, Notron Anti-Virus, Kapersky Online Scanner, CWShredder, and Spyware Blaster... Please see if something else is on there... Thanks Guys!!!! Here is my HijackThis log... Logfile of HijackThis v1.99.1 Scan saved at 12:32:05 AM, on 12/31/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Intern... Read more A:I Downloaded Something Bad!!!! Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Please download Ewido Security Suite at http://www.ewido.net/en/download/. 1. Install Ewido Security Suite. 2. When installing, under 'Additional Options' uncheck: * Install background guard * Install scan via context menu 3. Launch Ewido, there should be an icon on your desktop, double click it. 4. The program will now open to the main screen. 5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment. 6. You will need to update Ewido to the latest definition files. * On the left hand side of the main screen click update. * Then click on Start Update. 7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'. 8. Exit Ewido. DO NOT scan yet. If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Don't run it yet. Restart your computer and boot into Safe Mode (if you d... Read more 1 more replies Answer Match 29.82% Is there a way to find out just how much in total the Get Windows 10 app has downloaded it so far? A:How much of W10 downloaded? There's no way to know that when Windows 10 hasn't been officially released yet. Maybe at a later date. 41 more replies Answer Match 29.82% system running : windows XP professional with sp3 okay, as the title implies, while surfing the internet a tab appeared in the firefox window that said "Updating..." but never showed/displayed anything. After that, I noticed the windows start/tool bar had changed from the XP theme version to the classic version. Then i noticed that there was no network connectivity. When I tried to look up what was wrong, the properties, rename, and delete options have been disabled from the right-click menu. I received a message that there was attempt to update registry but whatever was done was restored, then my PC reboot. what I've done so far: I tried to boot using the windows xp CD but nothing happens. Windows eventually boots up, but I don't get any options to run repair or anything. Used CA anti-virus for scan and found nothing (did this again in safe mode and still found nothing) I did a search to see if I could find what was modified, it shows that all user accounts including a Helpassist?? account have been updated in some form or fashion so i don't know what else to do I see svchost.exe, services.exe, and system taking up 50% of CPU occasionally but not sure what to make of that. to get the internet started I tried to turn on some network services but all failed due to 'timeout' Please let me know any ideas, or how to get started on trying to fix this problem. thanks, homero other pcs are connected to the internet just fine. A:pop up downloaded something any ideas? anyone? a starting point? 2 more replies Answer Match 29.4% I've recently downloaded a couple files. One is a game (from GOG.com), another a BIOS update (from Dell), among others. When trying to open either of the two above, I get the following error message: "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher" Another recently downloaded program gives me a checksum fail type of error message. I've kept up to date with Microsoft updates, and have tried running them in various compatability modes, but get the same message each time. Any help or insight would be greatly appreciated, as I am rather significantly tech illiterate. Thanks! Computer: Dell Alienware M15x Processor: Intel Core i3 CPU, M350 @ 2.27GHz RAM: 3GB OS: Windows 7 Home Premium (64-bit), (Service Pack 1) A:Downloaded Software Won't Run Hello uhohspaghettios and welcome to TSF, There are certain 32 bit programs, especially binaries, that will not run in a 64 bit environment. Could you provide me the links to the programs you are attempting to run? 3 more replies Answer Match 29.4% megabite hi, im stun on a blue dumping screen all because i think ive downloaded a virus. done all i can, a restore system recoery etc wahat do you think\/ any thoughts\/ A:Downloaded a Virus 6 more replies Answer Match 29.4% i tried downloading something, and when i did my computer just started going really slow, acting wierd... and now there is this dark red circle in the notification area with a white "!" in it and it says "security warning: your computer may be infected with harmful or unwanted softwear." and i keep getting random pop ups even if i don't have a window up. can anyone help? and here is my HJT log.Logfile of HijackThis v1.99.1Scan saved at 10:47:35 PM, on 6/2/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exeC:\Program Files\Linksys Wire... Read more A:I Think I May Have Downloaded A Virus Welcome to the BleepingComputer HijackThis Logs and Analysis forum dizz15 My name is Richie and i'll be helping you to fix your problems.Download Avenger from the link below:http://swandog46.geekstogo.com/avenger.zipUnzip/extract it to your desktop.Start up Avenger. Check the 'Input script manually' option.Click the Magnifying Glass icon.In the box that opens,copy and paste ALL the following bold blue text in the Quote box below:Files to delete:C:\Documents and Settings\All Users\Application Data\tgfglslg.exeC:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\svagent.exeC:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\monsyn.exeC:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\564265.exeC:\WINDOWS\WindowsUpdates.exeC:\WINDOWS\system32\drvrub.dllC:\WINDOWS\retadpu1000272.exeC:\WINDOWS\system32\lvnyitnk.dllThen click on 'Done'.Click the Traffic Light icon to start the program.Then press OK at the prompts to reboot your PC.Post the Avenger output.txt, which you can find at C:\Avenger\.txt into your next reply.*****************************Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to run it.When VundoFix re-opens,click the "Scan for Vundo" button.Once it's done scanning,click the "Remove Vundo" button.You will receive a prompt asking if you want to remove the files, click "YES".Once you click yes, your desktop will... Read more 9 more replies Answer Match 29.4% hello all; heres a good one for the gurus. i am running an hp compaq dc5850 sff. i have two hdd. one with all my America's Army stuff on it. on one i have the deploy client and game but nothing else that pertains to AA2. so i decide to start to set up AA2 on the vista hdd as it is on xp hdd, the first thing i do is go to my maps website of choice and start to download the user created maps i like. everything looks good, i choose the correct directory and file and even hit the open folder button to make sure the map is in the right place and it is. now the good part, i close everything up and go back to the map to make sure it will start and play correctly and it is not there, i search for it from the search window at start and search tells me the closet it could find was the same map but on the E drive, which is where the xp hdd is when i boot vista. any ideas? More replies Answer Match 29.4% Got a Skype call telling me Skype had found a problem with my computer and I needed to go to a website for more info (supposedly from Skype) -stupidly, I went to the website and was immediately infected with what I think is probably malware. Neither Malwarebytes nor Avast! can find anything, but this warning keeps cropping up that I can't get out of unless I get out of my web browser. I am a total beginner when it comes to the internal workings of a computer, so if anyone can help, please use basic English, not techspeak or I'm lost Thanks Lynne Tech Support Guy System Info Utility version 1.0.0.1 OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, Intel64 Family 6 Model 37 Stepping 2 Processor Count: 4 RAM: 6071 Mb Graphics Card: NVIDIA GeForce 8600 GT , 512 Mb Hard Drives: C: Total - 941478 MB, Free - 848061 MB; Motherboard: Gateway, H57M01, , U01K095201588 Antivirus: avast! Antivirus, Updated and Enabled More replies Answer Match 29.4% I need hlep removing the following virus: 33742600.exe contained threat UltraDefraggerFraud. I used Norton Power Eraser to remove but it is still corrupting my computer. Tech Support Guy System Info Utility version 1.0.0.1 OS Version: Microsoft Windows 7 Home Premium , 32 bit Processor: Intel(R) Core(TM)2 Duo CPU T6670 @ 2.20GHz, x64 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM: 3032 Mb Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1292 Mb Hard Drives: C: Total - 290204 MB, Free - 216034 MB; D: Total - 14999 MB, Free - 9870 MB; Motherboard: Dell Inc., 0C145T, , .4S15RK1.CN129619AI01CC. Antivirus: Norton Internet Security, Updated and Enabled A:Virus downloaded I sent this last weel and still haven't received a reply with assistance. 1 more replies Answer Match 29.4% this is where i downloaded my virus and i still havent ridded my comp of it .. any help would be greatly appriciated ____________!!!!!"note this is a virus dont download if you dont know how to handle it"!!!!!!!!1_____ .. it will mess your computer up it says the process name is dw20.exe and there were about 200 of them the discription was rxRZP [url removed] and im sorry if this was out of area or against some regulations .. i just want my comp back :'( A:!!!! This is a virus i downloaded !!!!! To help the trained malware helpers to identify and resolve the problems on your computer, please follow the instructions in this sticky thread: http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html From that point please await help from an antimalware helper (identified by a gold shield beside their name. It could take a few days as trained helpers are in short supply, but I'm confident you'll be seen to. 2 more replies Answer Match 29.4% Just a little note, that IE8 came over with the latest updates from Microsoft and I downloaded it thinking that they improved it and ironed out all the previous problems with it, but they didn't! Big mistake!!!! I just recently went back to IE7 because there were too many websites that were causing me problems, plus my web printing was not working anymore for my HP printer and I found out that I could not print any of my cards in American Greetings!!!! I pay for that service and was very upset when I had a wedding to go to and could not print my card at the last min.!!!!! That was the staw that broke the camels back.....So, it was bye bye IE8, I am so disappointed in Microsoft for rushing this browser out to there knowing it has all these problems....Shame on you!!!!! A:If you haven't downloaded IE8 - Don't! Did you try the sites in Compatibility View? Internet Explorer 8: Faster and easier 18 more replies Answer Match 29.4% Logfile of HijackThis v1.99.1Scan saved at 4:05:35 PM, on 10/19/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\WINDOWS\system32\HPConfig.exeC:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\windows\system\hpsysdrv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\DAEMON Tools\daemon.exeC:\Program Files\Java\jre1.5.0_07\bin\jusched.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\Microsoft AntiSpyware\gcasDtServ.exeC:\Program Files\Internet Explorer\i... Read more A:I Think I Downloaded Something For A Game Hello Deee, Please confirm that you have run the following scans or run them now. Save any logs that you generate - we may need them later.Do not post any logs unless I ask you. ***************************************************Please download, update and run (one at a time of course!) Spybot 1.4 and Adaware SE 1.06.r1 Fix whatever they suggest. If you need help running these tools, here are some helpful tutorials.Spybot Tutorial Adaware SE Tutorial Be sure to run Adaware SE with a Full Scan in the Safe Mode.How to Reboot into Safe Mode tap F8 key during reboot, until the boot menu appears...use the arrow keys to choose "Safe Mode" from the menu......,then press the "Enter" key. If that does not work this go to this site: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ Ad-Aware SE Setup***************************************************Please download, update and run the free A2 (A squared) anti-trojan Select the "Deep Scan" button and press the Scan button.If malware is found, click the button "Remove Selected Malware"and save the log file by clicking on "Save Report". Let it delete whatever it finds. *************************************************** I know you may have anti-virus software, but sometimes its definitions are corrupted due to malware. Online scans are the best resort in this case. Run this pc through theTrend Micro Housecall Online virus scanneror Panda Scan Online... Read more 2 more replies Answer Match 29.4% Last nite something tried downloading to my system. I THOUGHT I denied it permission, but immediately A squared IDE started popping alerts whenever I opened any browsers or Outlook Express. (Since I thought I had denied it access to download, I didnt really pay attention to the warning). So far nothing has tried accessing the internet (i.e., no Zone Alarm requests) but I do assume something "wrong" is here. Here is my Hijackthis log: Logfile of HijackThis v1.99.1 Scan saved at 5:17:48 AM, on 6/7/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Microsoft Hardware\Mouse\point32.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\WINDOWS\SnoopFreeUI.exe C:\Program Files\a2\a2guard.exe C:\Program Files\WinAlarm\WinAlarm.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\System32\SnoopFreeSvc.exe C... Read more A:Help! Something downloaded and Cant find it Hi and welcome to TSF. I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p Please be patient with me during this time. 9 more replies Answer Match 29.4% I have managed to get a-hold of something that is messing with my system. I'm hoping someone can help me. The first sign something was wrong was with McAfee. It notified me I wasn't protected. When I tried to turn it on it would turn off on it's own. I have downloaded several security packages since and scanned but none have found the problem. Now the computer is becoming more and more sluggish. I have an Acer Tablet with Intel and Atom, CPU N450 @1.66 GHz, 0.99GHz Ram, running Windows XP Home Edition 2002 Service pack 3 I will post my logs from HijackThis and GMER. I downloaded DDS onto my desktop and ran it 3 times but no logs are popping up. I know directions said to disable any script blockers but I don't think I'm running any and if I am I don't know where to go to find and disable them. Thank you in advance for whatever help you can give. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:15:59 PM, on 6/8/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Launch Manager\dsiwmis.exe C:\Program... Read more More replies Answer Match 29.4% Apparently the new things on forums are either Rickrolling or shortly commenting "keylogger" when someone posts a link. Atleast thats the case on the WoW forums and GameFAQs. Well I clicked one of those links because it claimed to be a cool in-game screenshot. So I clicked the link, the whole "Blizzard is not responsible for links not supported by them" came up and I clicked to continue, then as the site was loading, I went back to the WoW forums and read some of the comments and one was a simple "Keylogger" then someone quoted the link and a conversation entailed about how you should not quote keylogger links, etc. After that, I quickly closed the site before it loaded up, it was still a blank white screen, but it was running for a good 10 seconds. Am I completely screwed over or am I just being overcautious? So I am now afraid to log into WoW, or anything for that matter. I ran a virus scan using HouseCall (the first link that came up when I Google'd "free virus scan") and it ended up freezing my computer. So should I just blow this off? I'm afraid that if I do, I might wake up to the message "Your password has been changed" when I go to log into WoW tomorrow. Please let me know, and if it is something I should worry about, can you tell me of a good, reliable virus scan site that will get the job done quick and not take like 3 days... And I'm sorry if I'm an idiot and this is completely dumb and its just some forum ... Read more More replies Answer Match 29.4% Hello-I have a windows xp (version 2002) Asus EeePC and I think I might have downloaded a virus accidentally whilst on a music radio website. I found that it messed up my internet browser and it would directly open to a website called "partner12.mydomainadvisor.com" Please advise what I should do to clean this up! I have changed the default from the wierd website to "google.com" but it still will default to this website "partner12..." if the domain name does not exist. i used to have norton antivirus but the subscription ran out and i did not renew...I know I should probably get something to protect my computer as well from now on. Thank you More replies Answer Match 29.4% I'm tearing my hair out! It's an intermittent problem and I have not yet seen a pattern. I can work for 30 mins with no problem then phhht, the only way out is to hit the restart button on the case. Sometimes it's only minutes and then phhht. All unsaved info is lost. As an example I was replying to a post in this forum and it froze 4 times in the process. After I have hit the restart button, most times it reboots normally but sometimes it says windows was unable to open and offers the safe mode. There must be a conflict of some sort, has any body else had this problem? Help me please before I lose the will to live!!!! TGHC A:Downloaded SP2 now PC is freezing check it in safe mode check the event log and see what is listed as a problem,you probably have some software that needs updating,have a check through this list ms put out http://support.microsoft.com/default...t=windowsxpsp2 1 more replies Answer Match 29.4% Hi, I'm new to Vista after buying a new PC, i have now just downloaded iTunes 4 times to a folder on my hard-drive and each time its not appearing (3 times to d drive and 1 time to desktop) Is there a reason or something preventing my downloaded file from saving? each time its got to 100% and seems like its downloaded fine. thanks A:Cannot see my downloaded files 16 more replies Answer Match 29.4% I have a problem with a slow running pc (XP) the only thing which I can see whilst running scans for problems is Starware, I cannot see this in any programmes, cannot find this in any file search through the whole C drive. I have used Mcafee, AVG free and Spywarebot, which can all see Starware but do not see it as a problem. I have tried spyhunter but this does not find Starware either. I have run Hijackthis and the log file is detailed below: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 22:31:14, on 25/11/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\McAfee\MBK\MBackMonitor.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.... Read more More replies Answer Match 29.4% I need to know where are the downloaded files stored in Windows 7 that are installed in background through 500kb installers. Thanks A:Where is my downloaded file Do you know what they are called? Try typing the name, or part of the name, in the box that pops up when you hit the start button, then right click on the name and click on "Open File Location" Or you could look in "Downloads" - Type that in the box and "Open File Location", you should find them there. 3 more replies Answer Match 29.4% Hi I downloaded some spyware through messenger plus and now these popups are making me crazy... Im not really good with computers but please help me remove it... thankx in advance Logfile of HijackThis v1.99.1 Scan saved at AM 2:26:19, on 2005-04-21 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\ACS.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\EzButton\EzButton.EXE C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\toshiba\ivp\ism\pinger.exe C:\Program Files\AhnLab\Smart Update Utility\AhnSDsv.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\AhnLab\Smart Update Utility\AhnSD.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe ... Read more A:downloaded messenger plus (HJT log) Hi pepsiman, What can you tell me about the below startup? C:\WINDOWS\SYSTEM32\AsntDll.dll If you dont know what it is, could you make sure that you can view hidden files and folders (and System Files) and run a search for AsntDll.dll. When you find it, copy it to a new folder, zip it up (this is important) and email it to me (include a link to this thread). My address is [email protected] I will post back when I have checked it out. To get rid of LOP, go to Add/Remove Programs in Control Panel and uninstall Window Search (if present). You will be given a security code to insert, do so and reboot when done. If the entry is not there, run the below uninstaller (ignore your AV if it squawks). http://lop.com/new_uninstall.exe Reboot afterwards and post a new log. 6 more replies Answer Match 29.4% Hi...First time here...so not really sure what I am doing...I have been reading the forums a little bit and decided to download hijackthis...this is what i got...not sure what to do now... I noticed an issue when i start my computer ...the hp invent blue screen comes up and then it goes to a black screen with a blinking cursor for about 50 secs and it never did this before...at the 50 secs it boots alright...i was just wondering if this was bad and how do i fix it... Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:20:07 PM, on 3/12/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\arservice.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\ARPWRMSG.EXE C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\Hp\HP Software Update\HPWuSchd2.... Read more More replies Answer Match 29.4% I just did a clean install of Win 8 Release Preview, 64 bit. I moved my profile from C: (SSD) to d: (HDD) using a recommendation I found in the forum. I did not move the program data. I wanted to download and install some programs, but when I do, I can't get them to run. They are setup .exe programs. In IE if I click to open, nothing happens. I clicked on View Downloads in IE and it opens a Window with the downloads and if I try to open one a list is shown that asks how do you want to open this file and a list of programs like IE, Notepad, Paint, etc. I've pre-ordered Win 8 to install when it is shipped. A:Can't run downloaded files Can you post a link to web page of the recommendation you followed to move profile from c: to d:. 6 more replies Answer Match 29.4% Could I be mistaken? I downloaded this utillity, and it seems to make alot of my apps. run faster...even pageloading on the internet. Anyone know any more about this program? I got it from ZDnet. A:just downloaded pc accellerator It appears to be a pretty decent and harmless program that just gives you an interface to change some settings that you would otherwise need to know how to edit the registry. If you used it to change some settings then it may well have helped. 1 more replies Answer Match 29.4% Alright, so, firstly, I know nothing about computers, but I was on MSN messenger, and got one of those infected "hey, is this you" followed by some sort of link messages, and stupid me, I clicked and accepted. I've been reading forums, but I don't get what to do, I've done some research, and I'm thinking it's a trojan thingy, and a leap virus, because once I downloaded it, I automatically sent it to everyone on my contact list, and an hour later, my computer automatically restarted. So for days now, I've been trying to fix it, and I think I know the file it's in, or at least close (C:/system32 hosts, or smss), the problem is, the Hijackthis scan, skips that folder, probably because the thing controls my computer, and, If I try delete related files, it says that I need permission to do so, yet I'm on the administrative account, so I guess if anyone know's what ever is going on, that would be awesome. Here's my Hijackthis log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:08:07 PM, on 03/03/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Safe mode with network support Running processes: C:\Windows\Explorer.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Internet Explorer\iexplore.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR R1 - HKCU\Software\Microsoft\... Read more A:So, I downloaded this thing. Bump! If anyone could help, I'm desperate, my computer's getting worse everyday. 1 more replies Answer Match 29.4% Hello all. I am a newbie to vista. In November I bought a Dell Inspiron 1525. The other day i was playing an online poker game (multi player) then the sound stopped working. After a few seconds i get a pop up saying i needed to download the latest sound driver. and i did and the sound did come back after restarting. I thought to myself .. this is great, vista tells ya when drivers need updating. now spybot keeps telling me that new startup values have changed. Startup is like Direct TV during a hurricane but only for a couple of seconds. I chat with the Dell Techs and they wont help becouse i bought the laptop at Best Buy (geek squad).. I chat with them a they said the driver i downloaded was a virus. Ive always tried to keep things updated and drivers have been a real pain. Should a new laptop already need driver updates? How do i know when a driver needs updating? I use system mechanic pro. firewall antivirus and all are up to date spybot w/tea timer. maybe the warning signs were there but i missed it. can someone give me some direction. will include hjt log. And system info. any help will be greatly appreciated. OS Name Microsoft® Windows Vista™ Home Premium Version 6.0.6001 Service Pack 1 Build 6001 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name OZINMYLAND-PC System Manufacturer Dell Inc. System Model Inspiron 1525 System Type X86-based PC Processor Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor... Read more A:might have downloaded a virus 7 more replies Answer Match 29.4% I was surfing the web and I came to a website and Windows made the noise that indicates that a download is complete and I suspect the website downloaded a virus to my computer. I ran all my anti-viruses and spyware programs and it cant find anything. I am wondering if there is some sort of thing on XP that logs all your downloads, because that would help a lot. Or maybe Im a bit paranoid? A:Downloaded spyware?? not sure Hi, I don't know of a specific feature like that, but you could wade through the Temporary Internet Files folder for whatever account you were using at the time...sounds easier than it is, thousands of files in there...so, since none of the scans found anything, why not just post a Hijackthis log to check? Hijackthis does not show all malware, but it's the place to start. Click here to download HJTsetup.exe Save Hijackthis.exe to your desktop. Double click on the HJTsetup.exe icon on your desktop. By default it will install to C:\Program Files\Hijack This. Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue. Put a check by Create a desktop icon then click Next again. Continue to follow the rest of the prompts from there. At the final dialogue box click Finish and it will launch Hijack This. Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log. DO NOT fix any items at this time! You must have ALL browser windows CLOSED when you "fix" items with Hijackthis.. we will help you later to do that. Most of what HJT shows IS NEEDED! Click Save to save the log file and then the log will open in notepad. At the top of the Notepad HJT log screen, hit Edit then Select All, then click Edit and then click Copy, doing that copies the text to the clipboard, you won't see it yet.... Open a TechSupportGuy forum Reply window for this thread, to have ready to paste ... Read more 3 more replies Answer Match 29.4% I was sent a file that was spose to be a APP on playstation burning, stay away from this file. Now I cant get into to my control panel I cant remove programs, my zip files are unreadable....... nothin! It doesnt seem like a virus. Its like a nonremoveable .EXE Can someone help me!!!!!!!! A:downloaded bullsh*t please help 6 more replies Answer Match 29.4% i want to make sure i have no more spyware and that i dont have a virus. i downloaded a program from my nephew and it caused my puter to run up and down up to 100% cpu. when trying to fix this problem i downloaded some applications: hijack this, malwarbytes, and a couple other... i also want to make sure that i dont have too much spyware/antivirus software that will compete with each other. i am new to the internet and i ask in advance to please forgive me if i did not explain my prob correctly. i read all the facts and followed the instr. for this post. hope i did so correctly.Logfile of random's system information tool 1.04 (written by random/random)Run by Valentin Bernacho at 2008-12-15 04:39:43Microsoft Windows XP Home Edition Service Pack 3System drive C: has 32 GB (46%) free of 68 GBTotal RAM: 502 MB (19% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 04:39:48 a.m., on 15/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18241)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exeC:\Program Files\Java\jre6\bin\jqs.... Read more A:downloaded a program that used 100% cpu Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more 2 more replies Answer Match 29.4% Hello, I have just purchased HP 15-ac149tx. I installed Windows 7 32 bit. And, I am looking for all drivers. I searched so much on google but can't find anything. I downloaded around 2-3 GB different drivers one by one to test but all wasted. This link is not showing any download option:http://support.hp.com/in-en/drivers/selfservice/hp-15-ac100-notebook-pc-series/8499326/model/8960419... More replies Answer Match 29.4% Two programs that I downloaded will not run when I want them to. Double-clicking on them does nothing, the computer shows a busy icon, works for a moment, then acts like nothing ever happened. Also, my comp has been locking up lately when running multiple Internet Explorer windows at the same time. More replies Answer Match 29.4% I started having problems with my computer a couple of days ago, it started with an internet screen popping up saying HTTP 404 ERROR considering i wasn't even on the internet became a reason for concern. Since my free version that came with this computer that i bought was done i needed to try and find something else. I was recommended to goggle for spybot search and destroy the free version and when i did this a lot of searches came up so i decided to try the first one with that one telling me after i had downloaded it that i needed to pay in order to fix the problems...well i was not willing to do this so instead i decided to try a different one well needless to say the same thing kept happening to me i continued to download different ones with each saying the same thing i needed to pay! well then my computer started just randomly popping up screens every few seconds. I uninstalled most everything that i downloaded but somehow it was stilling popping screens up at me. I now have this 'system security' that i downloaded but it does not give me an option to uninstall, and my computer is still unprotected. I guess my question is Can you help me? More replies Answer Match 29.4% Could you find it in your heart to help, Platte media think i owe them ?29.99. For a subsciption i did not want in the first place. Please,please please. HELP!!!! It's really starting to p#*$ing me off. KASPERSKY ONLINE SCANNER REPORT Wednesday, May 07, 2008 11:29:20 PMOperating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)Kaspersky Online Scanner version: 5.0.98.0Kaspersky Anti-Virus database last update: 7/05/2008Kaspersky Anti-Virus database records: 745180 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target Critical Areas C:\WINDOWSC:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\ Scan Statistics Total number of scanned objects 24780 Number of viruses found 0 Number of infected objects 0 Number of suspicious objects 0 Duration of the scan process 00:24:36 Infected Object Name Virus Name Last Action C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Internet Logs\DAVE.ldb Object is locked skipped C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS... 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Hello tangodelta22Welcome to the Bleeping Computer Malware Removal Forum, you posted two other topics , a fix was posted and you never replied back, we do not have the manpower and resources to analyze your log , work up a fix and to get no reply from you, there are to many people with infected computers that need help. You have other issues on this system besides Mbs Billing, you are also infected with the SDBot worm The reason your infected with MBS Billing is because you or someone that used your computer accessed a porn site, gained entry into the site and did not read the disclosure to cancel the account in 3 days and now your being billed for it, deny it if you like but this is the only way you got infected with this .This is difficult to say the least to remove, sometimes a reformat is needed, if you have not resolved this then post a new HJT log and lets see what we can do to help you.

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I bought Easy Hi Qrecorder program a few years ago. It worked fine. I had to re-download to a new computer as the other had crashed.

I use XP home edition.The Easy Hi Q recorder is reputable, from Roemer Software. I redownloaded it to the next computer which had been recently cleaned out of my son's user account and all his programs and files.

The Easy Hi Q downloads fine and installs. But when I click on the execute file to start it, I get "DWGTrueView 2010 wanting to install instead, which was part of an Autocad program my son had, for mapping. I can't seem to get rid of this mix up. Then of course it can't find the "source" file from that autocad program since it has been deleted for months. I also tried a clean disk and defragmented after deleting all my sons files.
I just want my Easy Hi Q recorder to work properly and open up.

I just tried an XP repair using the XP disk. Still no change. And it took all afternoon to do this.

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, it may not be virus related, but we can have a look just in case:

can you do the following:

Regards

eddie

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Yeah... Oops.. I scanned it and it was clean, but then I used one of those online scanners (Virustotal etc) and one of the scanners picked up Mal/Generic-A I googled it and from the looks it can be nasty... I'm scanning malwarebytes right now and it's found 1 item, but i'm scared it will still be on my machine somewhere. Help me Oh and I opened the file.. So it is in fact on my machine somewhere.

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My fiance downloaded something and I keep getting pop up messages to download AV items. Below is my HiJack Log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:11:07 PM, on 6/7/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:D:\WINDOWS\System32\smss.exeD:\WINDOWS\system32\winlogon.exeD:\WINDOWS\system32\services.exeD:\WINDOWS\system32\lsass.exeD:\WINDOWS\system32\svchost.exeD:\WINDOWS\System32\svchost.exeD:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeD:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeD:\WINDOWS\system32\spoolsv.exeD:\WINDOWS\Explorer.EXED:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeD:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeD:\PROGRA~1\Iomega\System32\AppServices.exeD:\WINDOWS\system32\HPZipm12.exeD:\WINDOWS\system32\svchost.exeD:\Program Files\Iomega\AutoDisk\ADService.exeD:\WINDOWS\ALCWZRD.EXED:\WINDOWS\system32\hkcmd.exeD:\Program Files\Common Files\Symantec Shared\ccApp.exeD:\Program Files\iTunes\iTunesHelper.exeD:\Program Files\Java\jre1.... Read more

Someone please help me on this.....it is starting to drive me nutsHere is also the silentrunner log:"Silent Runners.vbs", revision 58, http://www.silentrunners.org/Operating System: Windows XP SP2Output limited to non-default values, except where indicated by "{++}"Startup items buried in registry:---------------------------------HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}"ctfmon.exe" = "D:\WINDOWS\system32\ctfmon.exe" [MS]HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}"High Definition Audio Property Page Shortcut" = "HDAShCut.exe" ["Windows ® Server 2003 DDK provider"]"AlcWzrd" = "ALCWZRD.EXE" ["RealTek Semicoductor Corp."]"HotKeysCmds" = "D:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]"LXCYCATS" = "rundll32 D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll,[email protected]" [MS]"Symantec PIF AlertEng" = ""D:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "D:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"" ["Symantec Corporation"]"ccApp" = &quo... Read more

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I have a 'flash gear' card reader which works with my old SanDisk Ultra II 2.0GB camera card. My new Sony HC 4GB card returns I/O error and crashes the reader. How can I cure this please guys or do I have to upgrade the reader which i have had for years?

mazda said:

I just bought an SD card reader for \$7.99 this morning.

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Since upgrading my computer and reinstalling Windows XP Home with all upgrades, I haven't been able to run executable downloaded files (most recently openoffice but also Google Earth Pro trial). The files download properly but when I try to run them them, I get the message "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

I have no problem installing programs from CD.
I'm using IE beta 7 but have tried the same process using Firefox. All Windows Updates are complete. Running Norton AV 2003 and NVidia firewall set to Antihacking only.

Any ideas?

Look here: http://www.mcse.ms/archive59-2004-7-898432.html

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i have tried changing the security settings of the file and also disabling avg but to no avail, any ideas?
it says

i would upload a screen capture but cant upload from file =\

So what happens when you try to run downloaded exe files? Is anything else effected on the pc?

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by the way of the internet and would now like to have the (hard copy) the disk that I can place in my dvd and load the full version of windows 8.1 pro. I have been having issues with the internet download and feel I would get a better job with the disk. Is this wishful thanking? Does anyone know the cost of the hard copy?

Hello snakeoil,

Where did you download it from, and/or what method did you use?

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Recently - I've been having a strange problem. when I download a photo or image, or even capture a screen shot and save it to a folder, I cannot see it in that folder. I originally thought i had not hit save properly or not saved a file that I thought I had - but when i tried to re download an image or capture it again and name it the same thing - I got a message saying there was already a file by that name in the folder.

I have tried ensuring all hidden files are shown, and refreshed the window to no avail. but when i restart the computer, I am able to see the files in the folder as the should have been displayed all along. also confusing - when i look in the folder after saving...say if I've saved 12 images into the folder from the net or screen capture, but the folder is only displaying 1 image - it was say the folder only contains one image...

how can i fix this so i do not need to reboot every time i want to see newly created images?

Sounds like a view issue on the folder itself, to be honest.

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So I got all nostalgic the other day and decided to download the free version of Command and Conquer. In my haste I found out that the ISO images wouldn't work with Windows 7, but they had a fix which was to download a different file and not use the ISO image. I had already burned it and tried to install off of the disc.

The ISO file is on my desktop which means it's on my SSD... so obviously I want to remove it as it is taking up 600mb's of space. I've tried safe mode, 3rd party programs, ending different tasks... and nothing is working. I searched this site to see if anyone had similar problems and searched for the specific problem of not being able to delete the C&C ISO across google with little success. It may be my weak google-fu, but so far I'm coming up short.

Does anyone have any bright ideas on why this isn't able to be deleted?

The error it gives is that the file is open in System.

I managed to fix my own problem.

The issue was a program that I thought had been deleted, but it had not. Magic Disc version 2.7 was used when I couldn't get the C&C burned disc to work. I guess other people have had issues when removing Magic Disc, so I had to go through and dig it out of the registry.

MagicDisc... not good! How to uninstall it when it fails. | Practically Quixotic...

That's the guide I used. Once I removed parts of it from the registry it let me uninstall the program and then I was able to delete the ISO file off my desktop.

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I use windows XP and I need HELP lol I was having trouble with Yahoo so I uninstalled it and now I can't get it reinstalled. Also have tried downloading different programs and can't get anything downloaded Any help would be appreciated.

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Does this problem only occur in Internet Explorer, or do you have another browser that works correctly?

Have you tried doing a System Restore to fix the problem?

If you can, post a HijackThis scanlog:

Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

I recall a rather similar, and unfortunately unresolved, problem in this thread. You might compare notes with it, particularly in regard to the programs you see in the Scanlog:

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Thanks a bunch!!

Kristy

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i would like to know if there is a way to have or make downloaded programs/files that are burned to Cds, useable or playable on a DVD player? I recognize that there is a mpeg or codec variable that may apply but i would nonetheless like to find the way to go about solving this dilemma. As a further query, are there DVD players on the market that can perform the above function?

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Hi. I have a mustek scanner to which I have had to download the software for (reformatted pc and now the original installation cd will not run as kids damaged it, BLESS).
On the website I downloaded them from it stated 'download all 5 files from web onto pc's hard disc under same directory'. I did not do this as I didn't know what it meant ( thought I would play and work it out but I'm just too stupid).
When I click on first file it starts and then asks me to insert next disc because they are not in this said directory,all being separate.
Can I now make/find or whatever this directory and move them into it and how or must I first make/find this directory and and download them again directly into this directory and how?
Please be gentle with explaination/terminology as as you have prob' gathered my pc skills are more than limited!!

Hi Steve1ramsey,
First of all, there is nothing such as "too stupid".
I would rather say that we all start somewhere.

If you remeber the name of the folder you created and put the different files in you only need to change the last part of the path.

Eg. You copy the 5 files in different folder, let's call them "Folder 1", "Folder 2", "Folder 3" etc.
Then you start the Setup from Folder 1.
Later it asks you for disk 2.
You can see the whole path to the Setup, like C:\driversfolder\Folder 1\
You just change "Folder 1" to "Folder 2" and then press OK.

That should do it. In other feel free to ask again
Good luck!

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Still trying to resolve issues with IE8. Looking at downloaded controls I see three instances of Java Plug-in. All installed at the same time when I installed the latest version of Java.

Is this normal? If I remove one (and then two) will it remove all of them? Should I just disable two?

Then looking at "run without permissions" I see even more instances of Java Plug-n.

I do want to keep Java Plug-in but wonder why I have so many of the same?

Those three seam to be the same. If it was my computer I would remove all Java and get a fresh download of Java. I think this might answer all your questions.
What is Java Update?

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Okay, I did a dumb thing. I actually wanted to transfer my Carbonite account to a new computer. It is a laptop with a 40 Gig of HD. I realized (perhaps too late) that I selected "Reinstall" instead of Transfer My Account" and that my Carbonite files were larger than the laptop could handle. Well I stopped the downloading of files when the computer said that it had no more room. Later the computer screen went black (actually light gray) and the lights were lit up showing that it was reading or trying to read the files it had. It never completed it's boot up.

I tried to go in and reboot it into a Safe mode, but it won't let me. Says it can't go into the Safe Mode.

So, is there ANY way to save my hide and get this back?

I don't have an answer for you (yet) but I did go ahead and mark it unsolved for you.

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Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 1
RAM: 765 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 76308 MB, Free - 45249 MB; E: Total - 381551 MB, Free - 274164 MB;
Motherboard: Dell Computer Corp., 0WC297, , ..CN70821551008X.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated: Yes, On-Demand Scanner: Enabled I cannot play any games such as mass effect 1or2 without nvida wich will not work on my little pc? what do i need to download to enhance my graphics package ed

You can't download anything that will help. That PC will not run Mass Effect 2; it would need a faster processor, which would require a new motherboard, and more RAM, and a better graphics card, which would require a new motherboard and new power supply to meet the requirements. So you actually need a whole new computer, one built/designed for gaming.

System Requirements for ME 2: http://www.game-debate.com/games/index.php?g_id=518&game=Mass Effect 2

1 more replies

Hi everyone,

I have AVG Free 2013, which needed to be updated (i've since done this) and when closing Google Chrome, I got the message that avgui.exe was being downloaded. I did a little research, and most places seem to say it has to do with registry errors, but AVG had never done anything like that. Does anyone have any possible reasons for this? Thanks in advance.

Hi -The process known as AVG User Interface belongs to software AVG Internet Security by AVG Technologies CZ, s.r.o (www.freeavg.com).It is a Verisign signed file. The file is certified by a trustworthy company.File avgui.exe is not a Windows core file. The process can be uninstalled in the Control Panel.NOTE : avgui.exe is able to record inputs.Therefore the technical security rating is 10% dangerous.In the event of any problems with avgui.exe, you may want to do the following:Uninstall the associated program Go - Start > Control Panel > Add/Remove programs (Programs and Features in Vista and Windows7) > Delete > AVG 2013 or AVG 2011If this is bothering you, then you can replace AVG free with any of these Free Antivirus programs > >Microsoft Security Essentials (what I currently use)Avira AntiViravast! Thank You -

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I just finished downloading the rc but when I double click it I only get a readme.txt but the rar archive says 2.35gb I need help how do I uncompress it plz help... I was told ysterday that I could download it and install it by autorun I did thia with the beta and it worked I need help!

A:I just downloaded the rc but how do I get the autorun!

I just finished downloading the rc but when I double click it I only get a readme.txt but the rar archive says 2.35gb I need help how do I uncompress it plz help... I was told ysterday that I could download it and install it by autorun I did thia with the beta and it worked I need help!

We need more info on how you download the RC, Do you have a program to unpack it, then you can install it ????

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has anyone downloaded the new ad-ware 07??? i downloaded the free version as it is freeware but i cant seem to get the installation to work, when i double click on the application is gives me this error: anyone know why??

anyone can help out?

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I have downloaded a pdf from a website. I am trying to find out when the website owner uploaded this document. All I can see from Sumatra - document properties is a creation date of October 1 2015. I first  saw this document on the website on October 13 2015. I am trying to find when exactly the document was uploaded to the web. How would I do that? Is it in fact technically possible?

Thanks

Paul

A:How can I tell when a pdf I have downloaded from the web was uploaded to the web

You might try asking the website owner if they have a log from the website server showing when the file was uploaded.

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Hi everyone,
New user to SevenForums.

For the longest time we did not have IE on our HP Smart Touch. We would use Firefox. Well, I needed to get IE 10 installed. I downloaded IE 10 from MS and installed. I made sure the Turn Windows Features On/Off from Control Panel had IE selected. However, after I went through the installation, IE 10 was not available. It is showing as an installed update to Windows but does not show in the Control Panel>Program and Features.

Does anyone have any ideas as to how I can get IE running? or how I can check what may be disabling it?

I do not know how IE was removed and unavailable to begin with.

Thanks for any help.

six4au

http://support.microsoft.com/mats/windows_update/
Mr. Fixit,
http://support.microsoft.com/gp/windows-update-issues/en-us
Hold the Windows logo key down and press the R key,
Type in the Run box,

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I have a desktop PC with WinXP SP2.

Recently, I downloaded IE7 successfully, but when I did a restart, the PC will boot, display the users, and when I select any one of them, all I see is the blank wallpaper. When I try to boot in Safe Mode, the same initial steps occur, but when I select any user, I get a black screen, with WinXp SP2 displayed around the perimeter like a frame. Help!

Have I posted to the correct forum?

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HI everybody i am Baz i have a problem with one of my pc's,I have a Sony vaio pc downstairs that has recently been infected by i think a Trojan, Norton anti virus software put a message that a Trojan had been detected,it advised me to reboot my pc to remove this infection! on restarting the pc i could not access my desk top (no short cuts only recycle bin) So i am on my old pc upstairs trying to get some help.I can not download HJT or anything esle,on that pc but can do on this one.so obviosly i can not do a high jack this report and post it.I can get to my desk top in safe mode though i think! What would you like me to do next! Baz.

Hello and welcome to Bleeping Computer.Can you Access Task Manager?Ctrl+Alt+Deleteor Ctrl+Shift, then Esc?If you can, Go to the Applications window and end all tasksStart a new task and type explorer.exeHopefully that should bring up your Desktop and we can run some scans

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Now I get, A problem has been detected and windows has been shut down
to prevent damage to your computer.
Tech info:
STOP 0X0000007E (0XC0000005,0X804E37EE, 0XF899591C, 0XF8995618)

I can get to safe mode, but the arrow keys won't work, so I can't navigate.

I am not very techy, but can follow instruction.

Windows xp home IE 7

IJ

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OK! Once again.. Greetings to people of this forum and you that is currently reading.
I have downloaded all the updates for Win 7 Ultimate 64bit.. Which I am now down to SP1. I am wondering.. Once that update is done downloading and is installed. Would that file be automatically deleted or is it still somewhere in the computer? If so it is still there.. Where is the directory of that downloaded update? *Not the directory where the update is installed*

I ask this question due to my Drive C is running low in memory
Used 34.7
Free 14.0
Capacity 48.8

To be technically accurate, your system's Hard Drive is running out of Free Space. This has nothing to do with the system's memory, NeroLigerzid.

SP1 will be found in a randomly named subfolder of Windows\SoftwareDistrbution\Download <--
This article states that SP1 requires slightly over 1 GB of Free Space for the x64 SP1 installation package obtained from Windows Update - Learn how to install Windows 7 Service Pack 1

Since you state you have "downloaded all the updates for Win 7 Ultimate 64bit", suggest you restart the system to first ensure that all of them have installed, then delete the contents of the Download subfolder to reclaim some space. Then use the above article for a guide to reclaiming more space, if so desired.

After SP1 has been installed for awhile and you find that there are no issues associated with it's installation, then please see this Tutorial to reclaim more Free Space -
How To Use the Windows 7 SP1 Disk Cleanup Tool

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I noticed weird things on pages I visit frequently.
I belong to several groups with messege boards.
Now when I go to post a messege, the box is micro mini
and I can't see what I am typing there!
How can I change this?
I tried the Compatibility View Setting and this didn't
fix anything.
Maybe I need to go back to the older IE version....
Thank you for any help!
I took a print screen of the way the webpage looks.
If this picture doesn't show up, here's the link:
http://i28.photobucket.com/albums/c212/cleardayz/IE8.jpg

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Hi All,I have downloaded a few software like Java, openoffice 3.1 but not able to install. As soon as the install window/wizard comes up, it hangs right where it is. I have done a diagnostic and found the following information;DescriptionService LiveShare P2P Server 9 hung on starting.Problem signatureProblem Event Name: ServiceHangService Name: RoxLiveShare9Image Name: RoxLiveShare9.exe"Image Version: 0.0.0.0Service Type: 110Start Type: 2OS Version: 6.0.6002.2.2.0.768.3Locale ID: 18441Files that help describe the problemVersion.txtminidump.mdmpI then downloaded the combofix as per instruction from bleeping computer and pls find my log as follows. Will appreciate you help.ComboFix 09-07-19.04 - robin 20/07/2009 11:59.1.2 - NTFSx86Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.65.1033.18.2908.1664 [GMT 8:00]Running from: c:\users\robin\Desktop\ComboFix.exeAV: Windows Live OneCare *On-access scanning enabled* (Outdated) {427ADFC3-B354-4A51-BE34-A9D4218E45C4}FW: Norman Security Suite *disabled* {83B29CE9-9DE2-2CB5-9AB3-780D70FF12B0}FW: Windows Live OneCare Firewall *enabled* {A3899D22-27E6-4A7E-AE4E-2C106646DAAB}SP: Spyware Terminator *disabled* (Updated) {55EE49A8-16BE-4601-BBE6-607B7F7317DE}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}SP: Windows Live OneCare *enabled* (Outdated) {CC7E50BA-BA8C-4DDE-B5AC-EA53BC38D01B}.((((((((((((((((((((((((( Files Created from 2009-06-20 to 2009-07-20 )))))))))))))))))))... Read more

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Hi,This isn't an emergency, however I torrented Adobe Photoshop CS3* and now most of my desktop icons are the same, except for a few such as Firefox. When I click to open a program, only CS3 opens. I can still get access to all of my files, but I want to fix this in case certain programs do become barred to me.Also, my PC is a Windows Vista. As always, thank you for your help and patience. I love these forums.Regards,NSweeney *Before anyone gets judgmental, I could get the software free from school, except that my laptop came with a broken CD drive so I can't install the software that way

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What happens if I download and install an application TWICE? I am looking at a vendors suggestion. I am having a problem and the vendor suggests that I download and install WINDOWS LIVE MAIL. I think I have it installed already.
1-how can I tell if I have it already?

My OS is Windows 7

If you already have the software installed, when you run the install program it will probably have the option to "Repair" or "Modify".

Now, if you do download a newer version, there is a possibility you can have them both installed at the same time.

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Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Thanks
Nemo

Quote: Originally Posted by Nemo01

Hey all,

Sorry I'm new to the forum, hopefully this is the right place to put this.

I've just upgraded my Dell XPS 420 to windows 7-32bit Home Premium from vista and now any time I try and install a program from the internet (even things like iTunes or Firefox) I'm runnig into problems.

Once I've downloaded any set-up file I click on it and the user account asks if I want to allow the program access. Once I click yes it thinks about it for a bit and then nothing happens.

I've tried running them as administrator and in compatability mode. I've also tried unblocking them in the properties and even re-downloading and installing without any user account settings or firewall but nothing works.

I even thought it might be a bad install of Windows so I formatted my hard drive and tried again but still no luck.

Thanks
Nemo

Hi and welcome

I suspect you have a DEP problem. Can you go into event viewer by typing event viewer in search. Go to the windows logs>application tab. Look for errors involving app crash, app hang, and anything containing the name of one of the failed files (like itunes or whatever) There will be a ton of them. errors have red in the left hand column. when you find things that you think fit not the event ID and source. DEP problem typicall reflect themselves in event ID 1000 source 100. let us k... Read more

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Im fairly sure I have a virus on my laptop. Internet explorer won't load at all but Firefox will. Firefox acts normally until I try to go to a web page that has anything to do with virus software or virus removal, hence having to type this from my iPhone as it won't even let me access this site. As I say, any other sites load as usual. Any ideas?

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill as the malware prog... Read more

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I was on a website I'd never been on before, and I clicked a link to download a torrent. However, it actually downloaded a .exe file. Not thinking, I opened it, and as I expected, nothing happened. About a minute later, my computer starts opening windows in Internet Explorer (even though I use Firefox) with adverts. I also keep getting notifications saying (something).exe is not working, such as vhr.exe or mas.exe. I am currently running a virus scan (with AVG), but I'm not sure it will detect it, as I opened an .exe file myself. Does anyone know what I can do to get rid of this? The file is gone now, and I cannot remember what it is called.

Thanks

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

------------------------------------------------------

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------

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My brother downloaded codec.exe onto his laptop, and now it is running slowly. Firefox and Internet Explorer redirects when I go on google, and click on the first link that appears. Help sort this out, I'm taking exams next year and I need this laptop to revise from!

Regards, GG

P.S. What do you want me to post, virus scan log wise?

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I use AT&T YAHOO DSL service. recent downloads included a Yahoo version of IE 7. After the skanky version downloaded, I lost the ability to access Internet Options via the Tool link in the browser. Tried going through Control Panel, but when I click on Internet options there, you can see a window open then immediately close. I dont know any other ways to access these options. Could someone help? Thanks

Candi

FYI...using Win XP Pro sp 2, AVG Virus Protect, Adaware malware detection

welcom to this forum
may I suggest to start with why not try a system restore to before IE7 was installed and see if IE6 still works?

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We have upgraded Internet explorer to version 11. now we are not able to download pdf files from our internal web application. Error message :
****.pdf couldn't be downloaded. There is not issue while we try from IE 8.

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I downloaded a wolf3d from utorrent it is resident on my desk top and when I click on it a command box apears and at the top it says C:\docume~1\minemi~1\desktop\wolf3d.exe. I try to delete it ands it says cannot delete wolf3d:it is being used by another person or program. Close any programsthat might be using the file and try again. here is the log from dss Deckard's System Scanner v20071014.68
Run by Mine Mine on 2008-06-13 08:00:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- HijackThis (run as Mine Mine.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:17 AM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Godlike Developers\RAM Saver Pro\ramsaverpro.exe
C:\Program Files\Spybot - Search & D... Read more

Thanks but i figured it out myself. Just took me a while to figure it out after being up for almost 48 hours. Brain wasn't functioning. But I got it.

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Sounds like, when you installed Real Player you did not select [Custom] and check your file associations. Or did not use the Real Player option to always reset file associations if another program changes it.

Actually, before installing any ADDITIONAL player, you should check what files are associated whit your current player or players, and make sure the file association of the new player are not in conflict.

I always uncheck ANY association conflict in a new player, then change them later to the player I want to be default for the file.

According to a Google hit for MPGA, = Mpeg-1 Layer3 Audio Stream and that links to Winamp. Bet you have Winamp installed and it is over-riding the file association for mpg. You need to disassociate mpg from Winamp.

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Hello, I have followed all the instructions for downloading the HijackThis Freeware.I am now at the point where I have saved the log file to Notepad.Ok Where Do I Send it now? Here Is my LogfileLogfile of HijackThis v1.99.0Scan saved at 10:30:14 AM, on 1/18/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exec:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEc:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\hkcmd.exeC:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exeC:\WINDOWS\System32\hphmon05.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\LTMSG.exeC:\Program Files\Common Files\Real\Update_OB\rnathchk.exeC:\WINDOWS\system32\ps2.exeC:\Program Files\QuickTime\qttask.exeC:\documents and settings\owner... Read more

You did that all perfectly. Now we get it all cleaned up.Put a checkmark next to the following entries in HijackThis. Make sure all other windows and browsers are closed before clicking on ?Fix Checked?.R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htmR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus10.hpwis.com/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dllO2 - BHO: Search Relevancy - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~1\SEARCH~2.DLLO2 -... Read more

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I really don't want to have to format/reinstall windows since I have quite a bit of stuff I would need to backup. Any help would be EXTREMELY appreciated. Thanks.

What antivirus are you running?

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I just downgraded from Vista SP2 to Vista SP1 and by doing so, have somehow screwed up my downloads in both Firefox and IE8. Whenever I download in either one, the download results in a file that is 0 kb.

The strange thing is, Google Chrome somehow wasn't affected by this downgrade (if that's what caused this) and I can download files fine in that browser.

Can someone tell me what's going on here and how to fix this in IE8 and FF 3.5? I've already tried reinstalling FF and it didn't help at all.

Why did you downgrade form SP2 to SP1? Try reinstalling SP2.

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-File keeps popping up on my desktop named, "Continue Live Installation"
-That same file opens on its on several times while im on the computer. I Close It and do not continue with the installation
-Almost everything I click on makes ads pop up in new windows.
-Computer is generally slower
Those are my problems. Things I have done so far are:
-Immediately uninstalled unwanted programs via control panel
-Ran Malwarebytes Anti-Malware and got rid of anything it found
-Ran RKill and JRT
-Ran Hitman Pro and got rid of anything it found

After this I am still having all the problems listed above. I hope someone can help me out please!!! This is a work computer and I haven't been able to do any work all week .