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Computer Seriously Hijacked!! Every Password has changed!! Can't even start it now!

Q: Computer Seriously Hijacked!! Every Password has changed!! Can't even start it now!

A few months ago i sold my old gateway computer to my aunt and cousin.

Anyways i loaded what i though was enough security and told them not to do anything dumb sat them down showed them how to use the anti-virus software, adaware, spybot blah blah..

I get a call about a week ago from my aunt saying she can't log onto her computer. i ask why? she tells me as soon as she turns it on it asks her for a password (this is before windows or anything loads up, right after the gateway symbol comes up and the press F10 for blah blah which you can't do anyways)
She must have downloaded a virus that tracked her keystrokes or something cause then she told me for about a month she was having problems with all of her passwords being changed and all this stuff i told her she definitely screwed herself over by not telling me the before it got to bad.

I tried to wipe out XP and reinstall but it will not let me boot from an XP CD or floppy disk... no matter what i try to do that stupid password login thing comes up and after two try of typing stuff in a weird smiley face pops up and then you have to restart.

Is there any hope for this computer? what steps or tools do i need to revive this PC if any or is it just a total loss and should i just tell them to throw it away and look for a new one for them
Cliff notes--- Old gateway pc was violently infected with a virus and now i can't even get into windows because it prompts for a an administrator password that i have no clue about and it won't let me boot from an XP install Cd or floppy disk.

A: Computer Seriously Hijacked!! Every Password has changed!! Can't even start it now!

7 more replies
Answer Match 65.52%

Good Morning,

I've searched around but can't really find any details on this;

I girlfriend has a Dell desktop, running XP SP2 - It has no previous problems but was out of use for around 6 months and so she somehow forgot her password to log on.

To get around this I booted into Safe Mode and changed the password through the Administrator account which I've done a dozen times before without issues. I restarted and then got the error:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

At which point it keeps rebooting itself - it will not start in safe mode and will not go back to the last good configuation (although I've rarely seen this work sucessfully anyway).

I'm hoping I can just do a repair of the registry files via the XP disc, however what sort of success rate am I looking at as there are files she really needs to get hold of.

Secondly, I took out the hard drive (XP SP2) of an older system I have at home in the hope of making this the master drive and slaving the corrupt drive and try to pull the required files this way, I've obviously changed the boot sequence to boot from this new drive - I get the the XP loading bar screen, where it just restarts itself again.
I've tried all the combinations of running just this drive, but with the same results - just seems a little odd that I wouldn't boot from a completely different drive (this drive is known to be working correctly).

Both drives are... Read more

A:Changed password and now won't start

The Microsoft option is the easiest as long as you have an XP CD.

3 more replies
Answer Match 60.06%

  Well this just takes the cake.  I was always unhappy with Microsoft for linking my computer password, to my Microsoft account.  Now here we go.  I changed my password with Hotmail.  Now I cannot sign in to my computer in my administrator account. (I'm using Win 8.1) I think I changed it yesterday.  I put it in sleep mode, and today I restarted it, then found out I couldn't sign in, because it wouldn't take my new password.  I know that password is right, because I can use it on the email just fine.  I have a very long, and difficult password for Hotmail, and this is one reason I hate that they are linked.  I destroyed the old password, after using the new one, and it worked.  I guess the Windows 8.1 wants the older password.  Why is it not taking my new password?  If I have to start all over, I'm gonna be furious.  Any help would be greatly appreciated.

A:changed microsoft password, now I can't log in to computer

Hi kelkay Before doing anything, try the old password and see if it works. If it doesn't, I suggest you to follow the instructions below in order to recover your password, or even change it once again. on Reset your password and select the second option, which is that you know your password, but cannot connect and then go from there. Let me know how it goes.

67 more replies
Answer Match 60.06%

I would love help as soon as possible as I am unsure of whether or not this problem is severe.
OS: Windows 8.1 Pro (WMC) x64
Symptoms: Noticed some very minor changes over time in the last few hours. Biggest change was that all hidden files were now hidden (before I had the setting to show hidden files). I can not enable "view hidden files", but can access them by typing it into the explorer bar.
After noticing a major lag when trying to open the Control Panel (did not open and took several attempts, explorer.exe kept on stalling and had to force restart), I looked through the files on my computer and went to C:\Users\[ME]\AppData\Local and found this text file: (scroll to the bottom for recent events):
After opening and viewing it, I became very cautious and disabled all drivers related to Bluetooth services and closed any related programs via Task Manager. (around 4:05pm)
I ran MBAM (Threat Scan) and still currently running BitDefender scan (Full system). MBAM found absolutely nothing, while BD is still scanning. I still do not have access to view hidden files. Control Panel is now able to open along with any other folder.
I'm not sure what caused this and I honestly do not know where to start. I wish I could be more detailed but this is all I've got at the moment, and if anyone can help, I would greatly appreciate it!
EDIT: WordPad.exe keeps on crashing a... Read more

A:Possible hijacked computer, scary log file found and changed settings.

Sorry for the double post, posting a speccy log:

1 more replies
Answer Match 58.8%

Whenever I try to boot my computer up it is asking for a password and I really don't know what the startup password is. This is really frustrating. Can anybody tell me how to get rid off this startup password window. I have not any windows disc and I am
using Windows 7. 

More replies
Answer Match 58.8%


I have two computers wired together, one is my workstation and the other is a dedicated render node. Both have the same user name and password and the network connection between the two was working fine until I changed the computer name of the render node. Now when ever I click on the render node from the network list on my workstation I'm asked for a user name and password, I enter the user name and password for the render node but it is no longer recognised. I can still access the workstation from the render node network list. Any ideas anyone?

A:Changed Computer name and the Network Password is no longer recognised

Hello gaffer61.. the network group names need to be the same.. change the one back to match the other . see what happens.

4 more replies
Answer Match 57.96%

Is there a way to over ride their password? He said he was with Microsoft but it was an antivirus sales gimmick.

A:fake Microsoft person changed admin password computer now lo...

@savhvip? If the login screen looks like this then try to restore to a date before they did this.  REO

2 more replies
Answer Match 57.54%

When I reinstalled AOL Instant Messenger (AIM) on a new computer and tried to log on, where I had it set previously to open automatically, now it's requiring a password to log on initially. The account is so old the password is long lost and I have a different email address, so the password info is being mailed to an address that no longer exists. No answer to this problem at the AOL website, nor any way shown to contact or ask for help. Thanks for any ideas you can give me.

A:Program reinstalled new computer, lost password, email address changed

2 more replies
Answer Match 56.7%

i bought an antec 650W neopower blue to replace a crappy icute 350w power supply i connected it up and my computer started up fine. then i changed my cpu fan to a zalman flower cooler it then started fine again, but after tighting up all of the screws and closing my case up and starting it up agian my computer doesnt start. there is power to all of the parts as the case fans,drives ,cpu fan, motherboard light are all on, the lights on the front of the case for when you power on the system dont come on thought not sure why. so basically everything appears to be running but i dont get anything on my screen and case lights done turn on, my screen is still working by connecting it up to my laptop so that isnt a problem. i have already tried putting my old power supply back in just to be sure and didnt make a differance.

Please help aint got a clue what is wrong!!!!!

A:Changed psu computer wont start now

Hmm can you just swap that fan back too, as a test

arran, I can't believe this. I do feel for you, you finally got a new PSU and now this !

11 more replies
Answer Match 56.28%

Thank you in advance to anyone who is willing and able to guide me through a possible virus. As the title states, my computer has begun acting strangely and I fear it is infected.
Normally, my start up page is Google, when I use my Chrome browser, however, after searching and downloading a movie, things began to get weird. My computer is acting generally slow, and suddenly my start up browser has changed to Yahoo. I fear these are signs of a virus and I would like to take care of this situation before things get worse.
I am fairly inexperienced with virus removal, and I am not sure how to best approach such a vague situation. I ran a Trend Micro Titanium    internet Security, but no threats appeared. I would like to go for a general thorough examination of my computer.
I am using a Windows 8 Operating system.
Thank you again. 

A:Start Up Page Changed. Computer Is Slower. What Did I Do??

You may have installed the Yahoo Toolbar without knowing it or accidentially changed your startup page without realizing it.Many toolbars, Add-ons, screensavers, and weather monitoring programs come bundled with other software (often without the knowledge of the user) and can be the source of various issues and problems to include Adware/browser hijacking. Even if advised of a toolbar or Add-on, many folks do not know that it is optional and NOT necessary to install in order to operate the program. Toolbars and Add-ons can usually be removed via Add/Remove Programs or the Programs and Features in Vista/Windows 7/8, so always check there first.If the program is not listed in Add/Remove or Programs and Features, the next place to check is your browser Add-ons.- How to Disable Addons, Extensions or Plugins in Google Chrome, Firefox and Internet Explorer- How to Disable Add-ons/Extensions in Internet Explorer, Firefox and Google ChromeTo set or reset Google Chrome's Home Page, please refer to How to set the home page in Google ChromeTo restore the default settings in Google Chrome, please refer to: Reset Default Page Settings in Google Chrome

1 more replies
Answer Match 55.44%

My computer always hang whenever I sign in Skype.. So I tried un-ticking the 'memory' in boot menu (in msconfig) and the result now my computer can't even start properly.. It shutdowns automatically after the boot screen, please help me..

Windows 7 x64, 8GB DDR3

A:Changed 'Performance' in msconfig, computer can't start properly

What Performance? Where was it in msconfig?

Try doing this: Startup Repair

5 more replies
Answer Match 55.02%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU E3400 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2815 Mb
Graphics Card: NVIDIA GeForce 7050 / NVIDIA nForce 620i, 256 Mb
Hard Drives: C: Total - 940454 MB, Free - 863794 MB;
Motherboard: eMachines, EMCP73VT-PM
Antivirus: Microsoft Security Essentials, Updated and Enabled
New here and wondered if you could help.
I have just uninstalled Avast and installed Microsoft Security Essentials. Since doing so I now get a message when starting the computer that Windows failed to log on to a service, also my task bar and start menu have changed and the computer is really slow to shut down and restart.
I would like to get it back to normal if possible.

A:Solved: Slow computer and Task Bar/Start Menu changed

7 more replies
Answer Match 54.6%

Good after noon,As I already stated I ran Combfix and it seems to have fixed everything. I am just wondering if anything is still wrong at this point and time.Also I was wondering if there are any good free programs that could help protect me from things like this from happening ever again any advice is welcome.Thanks a lot,FcukChiHere is the log that ComboFix gave me when it was done:------------------------------------------------------------------------------------------------------------------------------------------------------ComboFix 11-06-05.02 - Mike 06/05/2011 12:37:47.1.2 - x86Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2038.916 [GMT -5:00]Running from: c:\users\Mike\Downloads\ComboFix.exeSP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\users\Mike\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Toolc:\users\Mike\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool\System Tool 2011.lnkc:\users\Mike\Favorites\_favdata.datc:\windows\system32\arp.exec:\windows\system32\msconfig.exec:\windows\system32\rnaph.dllc:\windows\TEMP\Gjq.exe..((((((((((((((((((((((((( Files Created from 2011-05... Read more

A:start menu changed to an old school version and everything on my computer got really slow all of the sudden

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

3 more replies
Answer Match 54.18%

We have a remote user using windows 7 pro 32 bit and  cisco vpn on his laptop.
The remote user is prompted to change his password while he is connected to the domain during the vpn session.  He follows the prompts to the change the password.
When he performs the following Ctlr+Alt+Del, selects lock, and now tries to unlocks the laptop with the new password he  receives the message of 
?The trust relationship  between this workstation and the primary domain failed?
In order to get into the laptop   the remote user restarts the laptop and uses the old password with his domain username.
Even though he is vpn into the network  the remote user  is unable to gain access to any network resources since domain password was changed.
VPN password and domain password are different.  The Cisco VPN username/password account is keep on the ASA.  The domain username/password is keep on a Microsoft server. 

Does anybody know how to get the changed domain password onto the laptop while VPN?

Thank YOU!

More replies
Answer Match 53.34%

Hi friends,

I have changed the password my HP Notebook,after that i shudowned my notebook.But when i am trying to enter the password system not considering the password.Also i entered the old passwod till system not allowing..its giving incorrect password.And it is the only account on the computer. I do not have a reset disk.I cannot use that computer at all. What is the easiest way I can solve this issue?


A:I had changed my password,unable to log in ...No password reset disk..

You may Want to read this Tutorial about Resetting A user account Password Made by Our Wonderful Brink

Reset User Account Password
I think you Should Follow Method 4 If that fails Follow Method 3

Hope This Helps,

3 more replies
Answer Match 52.5%

I have an end user who is getting a Password Change notification balloon but she has already change her password a week ago. Do you know why it would remind her even though she has already change her password. We have it set for a 90 day period.

PC is running Win 7 Enterprise and is joined to the domain.

More replies
Answer Match 51.66%

How can I stop anyone to use my computer ? Please help.

A:how to set up password to start the computer

I would NOT recommend setting a BIOS Pasword, I WOULD however, recommend setting a password for your account. I see your running Windows Vista.. Start>Control Panel>Click Classic View in Left Pane>User Accounts>Add a Password/Change My Password...

The reason I don't recommend setting a power on password is simple. When.. Not IF but when, you do forget that password, the only way to reset it is by flashing BIOS..

2 more replies
Answer Match 51.24%

So this might sound like a very stupid question, but I can't figure out how to make my computer protected by a password as soon as it turns on so people can't get into my files. When I turn it on it logs immediately into Administrator, but if I hit Logout the welcome screen pops up and THEN the password protection starts. Of course, Administrator doesn't show up then (which has all of my files and everything but I have them backed up so that's not a big deal) but User and Guest does, and User is listed as an administrator and the password protection works fine. But it doesn't keep people out of my computer right when it turns on. Help? I'm using Microsoft Windows XP Professional Version 2002 Service Pack 2 if that helps.

This is kind of urgent- apparently people in my house have been using my computer when I'm not home. Please help me.

A:Protect computer with a password at start up

start > run > control userpasswords2
Check the box.
Make sure all your user accounts have passwords assigned to them.

3 more replies
Answer Match 51.24%

I have not set any passowrds to my pc and it is not connected to any network. when i turned it on it asked for the admins password. I never set one. attempted safe mode and started the process and never made it to actual safe mode, it asked for a password. i am confused please help

A:how can i start my computer by pass password

Did you trying pressing ENTER without typing in a password?

5 more replies
Answer Match 51.24%

I have my laptop set up so I don't have to enter a password each time I start it. But I recently changed my password in my Microsoft account by going into Now when I start my laptop, it stops half way giving a message that it has an invalid password. At this point, I just enter my new password and it finishes booting up with no problem.

So my question is how do I synchronize the password that my laptop is using to the new changed password in my Microsoft account?

Just as a note, I forgot the password that I had originally set up on my laptop.

Thanks for any help,

A:How do I start my computer without entering a password?

You need to be logged in as the user you want to login without a password.... if you have more than one account on the system.

Log On User Account Automatically at Windows 8 Startup

be sure to reboot

BTW, this is not recommended regardless of where the PC is located.

4 more replies
Answer Match 50.4%

SOLVED - see last post.

My query is regarding a brand new i7 sixth generation computer with Windows 10 Professional, including all the Windows upgrades, and a new Samsung SSD hard-drive.

The reason I bought Windows 10 Professional was for the full hard-drive encryption provided by Bitlocker in case my computer gets lost or stolen, as has happened to me previously. However, I have an ongoing problem with it and can't find a solution anywhere. I have tried to telephone Microsoft's telephone support several times but it has been beyond a joke with their outsource staff in far-flung countries with poor English claiming Windows 10 Professional does not have the option of Bitlocker or any form of encryption to all kinds of other absurdities.

Whenever I start my computer it does not ask me to enter a Bitlocker username or password (I am asked for the Windows password, but, as everyone knows, those are not totally secure and do no protect hard-drive data access). Also, in the Bitlocker section in Control Panel, I am not giving the option to edit a Bitlocker password, even though that option exists in all the other screenshots I have seen on the web.

How can I set my computer up to present me with a Bitlocker password on boot-up?

My system does say my hard-drive is encrypted, but how can I certain of that if there is not even password protection?

Here is what I see in my Windows Control Panel > Bitlocker section:

I note the warning message about rights being restricted t... Read more

A:Installed Bitlocker does not ask for password on computer start-up!

You can't change the bitlocker key and it would be impractical to enter it (it is 8 blocks of 6 numbers). This is the number you have to enter to unlock your drive to access it if it isn't unlocked by normal methods. This would prevent someone taking your disk out and being able to read it which can be done very easily if you don't have bitlocker enabled (which you do).

Your recovery key is on the USB you saved it to when you enabled bitlocker (if you saved it to USB) or here RecoveryKey if you saved it to your OneDrive.

What you can do is chose if what is required to unlock your drive when you boot (whether you need a pin, password, usb key). This is changed under gpedit.msc

There is a tutorial here somewhere - I'll see if I can find it. In the meantime what model of computer do you have exactly? Does it have a TPM (Trusted Platform Model) chip?

EDIT: Here is a windows 8 tutorial BitLocker - Turn On or Off for OS Drive in Windows 8

It is much the same except Windows 10 (version 1511 and later) allow stronger XTS-AES encryption - again set in gpedit.msc under Computer Configuration > Admisistrative Templates > Windows Componenets > Bitlocker Drive Encryption > Choose drive encryption method and cipher strength (Windows 10 [Version 1511] and later)

The separate bitlocker password is for non OS drives - see here BitLocker - Turn On for Fixed Data Drives in Windows 8 or BitLocker - Turn On for Removable Data Drives in Windows 8

10 more replies
Answer Match 49.98%

i have recently ended using aol and wanted to try some cheaper dial-up options. i switched to bigzoo and it seemed that my norton anti-virus was popping up every 5 minutes with a virus alert. the bigzoo was so bad that i switched again to just the netscape dial-up. since leaving aol i think i must have picked up a virus or spyware cause the internet has been acting funny. first, when i restart the computer there is some unidentified program that tries to connect to the internet. my norton antivirus auto-protect gets disengaged and if i try to turn it on it gives me an error that it needs to be reinstalled (which i've done several times). also when trying to surf the web some sites seem fine but i have trouble logging into some email and bill-paying sites. even some sites that don't have a log-in seem to behave a little weird with links sending me to odd pages or unable to find server.

i've tried scanning for viruses and downloading adaware, spyblaster, milsweep, and hijack this. I've removed some things but i'm not sure if its completely fixed. i'm including the hijack this log and hope that maybe someone can point me in the right direction.

Logfile of HijackThis v1.98.2
Scan saved at 2:08:59 AM, on 8/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIND... Read more

A:changed isp and may have been hijacked

Welcome to TSF.

Please print out or copy this page to Notepad. You should not have any open browsers when you are following the procedures below.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it’s clean, you may turn it back on and create a new restore point.

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Desktop or Temp folder. This is required because HijackThis will create backups.

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one:

C:\WINDOWS\SYSTEM\winlogon.exe – this might be a virus
C:\Program Files\Common Files\GMT\GMT.exe

Uninstall the following via the Add/Remove Program’s Window if they exist:


Make sure to close any open browsers you have. Check and fix the following in HijackThis (make sure not to miss any):

O9 - Extra button: - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16... Read more

1 more replies
Answer Match 49.98%

Hi someone i know got a call from "Microsoft" saying his computer was infected, after giving them remote access to his computer he realized his mistake he has come to me to see if i can fix the problem which it seems i cant do alone as im completly stuck the problem is as follows.
On start up the windows icon appears and then a box shows up saying "this computer is configured to require a password in order to start up"

This is a pic of the box, the keyboard and mouse stop working on this screen so it isn't possible to type at all, I've searched a few forums looking for a answer as i have no idea how to fix this, and the common answer i find is to use a bootable disk to get into the computer but the disks never seem to work (i've been using dvd disks im going to try a normal cd tomorrow when i can buy them) I get a black screen saying "reboot and select proper boot device" when i set the computer to boot from the disk. The os is a 32bit windows xp home edition, I can try and find more info if its needed. Any help would be appreciated.

A:This computer is configured to require a password in order to start up.

You're SOL. Reinstall Windows. Offline NT Password & Registry Editor is supposed to be able to let you clear it but in my experiments it does not.

21 more replies
Answer Match 49.98%


Erm , I don't really know how it started , but i think it had gone worse these days so im getting worried .

Problems i'm facing
1- "[title] Personalized settings
Setting up personalized settings for:

this appears each time i start up ,

2- my computer lags easily , but not always . sometimes when i afk for sometime and when i come back and i click something it lags and soon theres nothing i can do except pressing the restart button . (i can 'press' the task manager button , but after that it doesn't appear and it gets worse , sometimes it writes that explorar.exe is using very high % of my cpu . )

3- Certain settings Did change like the 'no active audio mixers available' problem , i searched the Internet for this problem and i found the solution using services.msg , i turned it to automatic but after i restart it turns back to the way it is . (Note : the no audio mixers problem seems to appear only after i use the computer for some time , everytime i trstart it turns back normal)
- last time when i press ctrl+alt+del the task manager appears immediately , now , the windows security appears first .

4- Sometimes when i insert my pendrive and after i finish i want to remove it safely , but it says its currently in use or something , i'm pretty sure im not though

5- Everytime i click on my hard disk , it opens in another window . I searched for it and i deleted the mousepointer2 or something registry an... Read more

A:Personalized settings at start up + changed computer settings(pls helpD;)

somebody mind helping?D:~i think i did the right thing this time already><Hello siqilee,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)

3 more replies
Answer Match 49.56%

IE 11 tells me that my IE proxy is set to
so i can't browse websites.
And in the internet options, Lan setting , proxy is disabled....
And in the regestry, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyServer is set to,the most wierd is , i can't change it , even i delete it , it will appear again when i reopen the regestry editor... how can i solve it?

A:IE proxy is hijacked and can't be changed

Not an answer as such, just a bit of guesswork here. Did a bit of reading around and time and time again I came across "Ultrasurf". Have you ever heard of it as a proxy software?

See if this helps:
Laptop explorer proxy server automatically jump to - Fixya

7 more replies
Answer Match 49.14%

Help, pleaseMy home page has been changed to "" and I also have a Security Toolbar 7.1 on my IE that I cannot get rid off. My hijackthis log is below:ogfile of HijackThis v1.99.1Scan saved at 15:51:11, on 14/10/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Common Files\Symantec Shared\DJSNETCN.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent... Read more

A:Help, I 've Been Hijacked! Home Page Has Changed!

Please download SmitfraudFixExtract the content (a folder named SmitfraudFix) to your Desktop.Open the SmitfraudFix folder and double-click smitfraudfix.cmdSelect option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).Please copy/paste the content of that report into your next reply.Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

7 more replies
Answer Match 48.3%

Hello, looking for some help on quite a frustrating issue.

Yesterday my girlfriend's computer started acting up - constant popups, antivirus disabled, etc.

I rebooted the computer into Safe Mode and ran Spybot S&D. Removed all known threats and rebooted - some of the same threats still popped up. One of the threats persisted - Virtumonde.

I attempt to go into her Control Panel and enable her Windows Firewall and it says that the System Administrator has disabled that option for her account. Her account is (should be) the Administrator account. Several of her browser pages are being redirected (including the HJT "Analyze this log" page). She is still consistently getting pop-ups when browsing. Her AVG antivirus has been disabled - on boot it gives an error and says that it cannot start and has generated a logfile. If needed I can post this log as well.

This is her HJT log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:00:29 AM, on 4/29/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WI... Read more

More replies
Answer Match 48.3%

Home Page keeps returning to about:blank despite repeated changes to my desired weather related site. Also, several items are added to my favorite list, mostly porn related sites. I have repeatedly deleted these added sites but the return again and again. I have used the "Preparation Guide for use before Posting a Highjackthis Log" and tried using some other Spyware products without total success. Any additional help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:33:33 PM, on 1/14/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\STOPzilla!\SZServer.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\ewido anti-mal... Read more

A:Iexplorer Home Page Being Hijacked/changed

Please follow the instructions provided, you may want to print out these instructions and use them as a reference.Please download ewido anti-malware it is a free version of the program.Install ewido security suiteWhen installing, under "Additional Options" uncheck..Install background guardInstall scan via context menuLaunch ewido, there should be an icon on your desktop, double-click it.The program will now open to the main screen.When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update.Then click on Start Update.The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")If you are having problems with the updater, you can use this link to manually update ewido.ewido manual updatesOnce the updates are installed do the following:Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Run Ewido:Click on scannerClick on Complete System Scan and the scan will begin.You will be prompted to clean the first infection.Select "Perform action on all infections", then proceed.Once the scan has completed, there will be a button located on the bottom ... Read more

1 more replies
Answer Match 48.3%

Yesterday, a firend of mine told me he received a message from Facebook telling him he was locked out due to two unauthorized logins from the Virgin Islands, one of which changed his Facebook login password. He and his wife run a simple wireless network in their home.I had him install HijackThis, change the name to lookup.exe, and run a log. I then had him run the following:A-squaredCWShredderMalware BytesWise Registry CleanerCC CleanerI had him then run another HJT log, and it is shown below. Attached to this post are the DDS and GMER logs as well. Would appreciate any input on what you see that could lend itself to a solution as he is worried about a possible keylogger or something of that nature. I see the hosts file entry, but not sure what that is. Thank you for your time.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:06:21 AM, on 3/27/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files\Synaptics\SynTP\SynTPStart.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\... Read more

A:Friend's Laptop Hijacked; Passwords Changed

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

2 more replies
Answer Match 48.3%

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-02-2015 01
Ran by LizzieS (administrator) on LIZZIES-PC on 27-02-2015 23:02:12
Running from C:\Users\LizzieS\Downloads
Loaded Profiles: LizzieS (Available profiles: LizzieS)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgrsa.exe
( C:\Program Files\SUPERAntiSpyware\SASCore64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSv... Read more

A:Browser hijacked, pop ups and home page changed; help pls

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Using the Add/Remove programs applet delete this process in bold.SupplementPro (HKLM-x32\...\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{23afdfe}) (Version: - Software Publisher) <==== ATTENTION===Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.


(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\loggingserver.exe
() C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Web TuneUp\vprot.exe [3033112 2015-02-27] ()
HKU\S-1-5-21-3205690185-1226381487-526044824-1000\...\Run: [Itibiti.exe] => C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\S-1-5-21-3205690185-1226381487-526044824-1000\Software\Microsoft\Internet Explorer\Main,Start Page ={BA7F367E-FF34-4DD2-A696-78D52072E23E}&mid=7e554bd70f4947d1b8a8cd3c4e3b7cac-c0abbc4fe6dc8ff5c2e9f541d3176252c2e5713e&lang=en&ds=AVG&coid=avgtbavg&cmpid=0215av&... Read more

10 more replies
Answer Match 48.3%

For some reason my wireless internet connection deleted itself :s So i decided to do a system restore back to a previous point. This was successful and the wireless connection was setup again. However the same problem occured. when i attempted to do another system restore, the computer failed to boot. It turns on ok, but with a black screen showing a msg which says "initiating" some process, (sorry i forgot, ill post what it keeps saying when i get back home to the broken pc. )

The real problem i have now is when i went to my boot options, to do somthing like a reinstall, it asked for my admin password. This is normally no problem, but for some reason its not accepting my password, saying its invalid! I'm not sure if some virus has somehow changed my Admin password, because i am positive i am typing in the correct password!

I am locked out of my pc, unable to do any reinstall or anything Is there anyway i can restore my pc without losing the data? Even if i end up having to take it to some kind of pc repair shop, that would be preferable as there are some invaluable photos, documents etc. However i am a bit reluctant to give it over to someone else to repair it as the pc also some of my bank account details on there.

Is there any solution? Thanks in advance

A:Computer wont start up, Cant use recovery console or reinstall because it asks for Admin password

Hi booworthy,

It's an interesting problem, so getting the full error message would be helpful.


11 more replies
Answer Match 48.3%

Last night did some browsing and as usual left the laptop running. Long time ago I changed power settings so it doesn't lock after a period of non use or if lid closed. When I woke up found it was in a lock screen. Assumed some Windows update caused it to reboot so tried to log in. To my surprise it doesn't accept the password I have been using since i bought it 6 months ago. It returns a message "Password is incorrect. Try again".

I am 100% sure of the password and that I didn't change it. Have not been in the user settings since I set it up after purchase.

Does anyone know what happened and how to fix this?

A:Password changed by itself?

Hi there. Welcome to 8 Forums.

Is the caps lock on?

5 more replies
Answer Match 48.3%

fired co-worker changed password on work computer - can't locate them to get new password - how can i get the new changed password -

A:getting password that was changed

We can not help you with bypassing a password according to our forum rules. This thead is closed.


Originally Posted by Rules

We will not provide any user with information about the location of websites that assist with the following activities

software pirating


password cracking

keystroke recording software

We will also not offer advice, assistance or instruction with regard to any of the above activities, illegal or otherwise.

1 more replies
Answer Match 48.3%

I have 2 PC's. Both run Windows 10. Both had different passwords. Somehow, the password on the one PC was changed to match the password on the other PC. Now they both have the same password. I never changed anything, and no one else has access to either PC. Anybody have any idea what might have happened? Thanks!

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Answer Match 48.3%

hi can anybody help me here a while ago with my friend southern comfort i changed the password on my desktop pc now i cant sign into it, neither can i remember the changed password. can anybody help me out here without surgesting a re boot of windows. please

A:xp changed password

From the site rules:

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided


2 more replies
Answer Match 47.88%

i tried using the internet on my ipod but my wifii network wasnt connected so i went to my wifi settings on my ipod and the network name and password were changed. i tried resetting my router but nothing happened and i still cant get wifi on my ipod. what do i do?

A:network name and password changed by its self

make and model of the router -what else is connected to the router ?

1 more replies
Answer Match 47.88%

My yahoo passwrod was changed, not by me.

And I got an email to my alternative email saying it has been changed, but not what the new password is.

And to get a password sent from yahoo they require postal (zip) code & birth date. Well I've moved once, and don't remember what birth date I filled it. I avoid as much personal info on the net as possible.

Any idea's how to get it my password back??

A:Yahoo password was changed, but not by me

8 more replies
Answer Match 47.88%

something happened at work that i do not understand. I think there is something I am not doing right. I changed all the administrative user name from ITSupport to admin and the password from admincome to admingive. I did the change from control panel===> User. after restarting all the mapped drive disconnected and I had re map them back. unfortunately for me when I entered the new user and password it was not connecting. I tried user name Administrator and password admincome and that worked.

can someone tell me what I did wrong and the correct way to have done it. I don't understand why the old password still works

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Answer Match 47.88%

I would like to change the network password that exists. How do I do this?

A:Can the network password be changed

the password located on the server? only the network admin can do this.

4 more replies
Answer Match 47.88%

Need help trying to identify a problem with my I.S.P. logon. I keep having my logon details changed thereby generating an invalid password message. I have contacted BT (my I.S.P) and had my details reset but the problem recurred 2 days later. I suspect I have something lurking in the background. Any advice appreciated.

Hijack This log attached.

A:password and username being changed

I posted this here for easier viewing.

Hope I don't get in trouble for going out of my way to make this easier for people to help this guy.

Logfile of HijackThis v1.99.1
Scan saved at 15:03:02, on 06/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\ewido anti-malware\ewidoctrl.exe
c:\program files\\agent\mcdetect.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\\VSO\oasclnt.exe
C:\Program Files\\VSO\mcvsshld.exe
C:\WIN... Read more

3 more replies
Answer Match 47.88%

please help me....... my daughter changed the password on my laptop & she cant remember what she changed it to???
It is Windows Vista if that helps -

A:my daughter changed my password....

Hi nadine, not something that can we can help you with as it's against forum rules.

"Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed".

2 more replies
Answer Match 47.88%

Hello, Can someone please tell me what's the meaning of this message I got it on facebook " you password was changed from either this computer or another one on the same network you're currently using" so does that mean that someone at home changed it or elsewhere?
Thanks in advance I'd really appreciate your help

A:F.B. Password was changed on the same network!!

From what they stated it sounds as if someone changed your password from either a) your computer another computer in your house c) a computer that has access to your home network through your wireless connection / router.

2 more replies
Answer Match 47.88%


When I try to log in to World of Warcraft last night April 19 2008, I found out my passwords from two account have been changed. All items from the characters in these accounts are sold completely. I am positive nobody else besides me knows my account information and I have been using this laptop to play for more than 3 months. FYI, My last log in was last Thursday, April 17 around midnight.
I used Avast to find some Trojans after but I am still unsure about the security of my laptop. I would like to know if my laptop is clean now and I would also want to know how I got these harmful program from so I may prevent them from the future.

Here is the log:

Deckard's System Scanner v20071014.68
Run by Brian on 2008-04-20 16:40:24
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
53: 2008-04-20 23:40:32 UTC - RP337 - Deckard's System Scanner Restore Point
52: 2008-04-20 20:59:15 UTC - RP336 - System Checkpoint
51: 2008-04-19 16:27:12 UTC - RP335 - System Checkpoint
50: 2008-04-17 03:13:33 UTC - RP334 - System Checkpoint
49: 2008-04-16 00:25:43 UTC - RP333 - System Checkpoint

-- First Restore Point --
1: 2008-01-26 04:48:53 UTC - RP285 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.... Read more

More replies
Answer Match 47.88%

My son's runscape password was changed, so I'd like to be sure I don't have a keystroke logger on my PC. I ran Hijackthis:
Logfile of HijackThis v1.98.0
Scan saved at 7:37:55 PM, on 7/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Commo... Read more

A:Runescape password changed

8 more replies
Answer Match 47.88%

I am into this programXXXXXXX

Today I received an email from admin stating that I have sucessfully changed my password with IP xxxxxx.

True, I never request any changes.
I tried to login using old password, can not login. Tried the new password shown in the email, also can not login.

Many members are facing this problem.

Can any one help !!!


A:password changed by 3rd party

Are you sure this website can be trusted? I am not sure about what it is as i am only 13! Haha.

4 more replies
Answer Match 47.88%

Gooday All.I don't know if my search skills suck or what but haven't seen an answer to my difficulty anywhere yet.I don't change my passwords often but figured it was about time to do the rounds and change them. I use the same password on all my computers and when I change one I change them all to the same p/w.Right now I am using Linux distro (Kubuntu) to ask for help here.I find that the change to the admin password on my Win7 drive is not happy with the new password. I went around and did them all at he same time. I can access every other OS on every drive with my new password but Win7 wont let me in. I have 3 of my daughters personal log ins and a guest log in as well as my own on win7 . I am the only admin user on the machine. Long story short, is there a fix for this or do I put a live Linux on the box and remove all my data, photos etc on to another drive and then re-install my win7. Basically stuffed here, any help most appreciated. The Win7 disc is a genuine, legit paid for copy and other than this difficulty I don't have any problems with it.

A:Changed password problem

Hi wavemaker,If you still remember your old Admin password you can use system restore to return to a point when that password worked. though the instructions above require a Windows disk, I would guess most users could perform the same task by booting to the pre-installed recovery console.Tip: I always create a second "Emergency" Admin account on all systems I manage just in case of situations like yours.

4 more replies
Answer Match 47.88%

On certain websites (such as this one) I have enabled IE's ability to remember a password. The problem is, I regularly change my passwords. How do I change the saved password that is stored in IE? I have deleted all history and cookies but that doesn't seem to help. Running IE 6 with WinXP Pro.



A:Saved password has changed!

7 more replies
Answer Match 47.88%

Hi... When I logged onto my XP this morning and attemped to dial up, I was told that my user name and password were incorrect, When I went into connections to check it it was 16 characters long. My password is only 5. I tried repeatedly to change it but it just changes back so I can't dial up. I've run all the usual spyware programs as well as checking the hijack log. There's nothing new or unusual. Does anyone know what might be causing this or what I can try ? Thanks !

A:Dialup Password Changed

The 16 letter password thing is nothing to worry about, this is simply a security measure in XP designed to make ti harder for someone to guess your password.

As for the error, this can be caused by a few things, but is usually a corruption in the connection. You should try making a new connection by going to Network Connection and clicking on Make a new connection (although you will need to know your ISPs telephone number)

If that doesnt work you can try a hyperterminal test to find where the problem is, this site will explain how. The site gives two methods, connecting through the modem (using hyperterminal to dial a POP number) and through the Comm port (using ATI commands). The using ATI commands shows how to start off the process, but ends there, to finish it off, type in


press enter and type

atdy(then your ISPs POP number)

press enter, you will then ne asked for your username, type it in an press enter, and then do the same for the passowrd (do not be worried if the password does not appear as you type it)

If the connection works on the first past (connecting with the POP number) then the problem is within windows. If it doesnt work, but the AT commands do the modem needs to be reinstalled. If both fail then you should contact your ISP

3 more replies
Answer Match 47.88%

i have a dell laptop.  i believe i got a virus because my screen name has changed and my password does not work?   I have windows 8.1    is their a program i can install and  use with a cd or a flashdrive that will get past this?

A:Virus Changed my password!

hhmmmmm?  7 views and no reply.  This website is just filled with help!  lol

1 more replies
Answer Match 47.88%

I have a Gateway computer and i use Windows Vista. I brokemy charger and didnt get a new one for about 4-5 months. When i did get a new charger it said that my password had been changed! the password hint that my laptop is giving me is all your other passwords + ? = your new password. What do i do? I tried to change it from the guest account on my laptop but since it is not an administer it cant do anything and it wontlet me change the guest account to an administer.

A:My Laptop Changed My password!

Content removed by moderator. Please do not post such instructions in the future as they are in violation of the forum rules

2 more replies
Answer Match 47.88%

okay so i decided to change my windows password, i changed it, and then i logged ot to make sure it worked, but it didn't let me log back in, neither the original or the new password work, and i could not hve mistyped the new one twice when i changed it :S

what can i do?

A:windows 7 changed its own password

okay so i decided to change my windows password, i changed it, and then i logged ot to make sure it worked, but it didn't let me log back in, neither the original or the new password work, and i could not hve mistyped the new one twice when i changed it :S

what can i do?

9 more replies
Answer Match 47.88%

Hi there.
Firstly, I am not asking how to hack, or any secret backdoors, or ways into peoples computers.
Basically, my friend let some mates at school borrow her laptop while we sat an exam. She came back and they were acting normal etc.
She turned the laptop off. Rebooted it later in the day and they changed her password. They say they can not remember what to, which means they can - but are not willing to tell us.

Is there anyway to get into the laptop and change the p/w back etc?


A:Someone changed the password, how do I find out what it is?

Boot in safe mode by pressing F8 before the windows loading screen comes up, log in as administrator - either no Password or she set it when she got the laptop. In administrator go into users and select delete password on the account, then give it a new one.

1 more replies
Answer Match 47.88%

Does anyone know how to stop Win7 bugging me that the password needs to be changed every ??? days/weeks/months ?

I've had these some times, even when I don't have a password assigned for the admin account, it still shows me "Your password is about to expire and needs to be reset" every so often...

A:Password needs to be changed message

Hello Vermaele, and welcome to Seven Forums.

This can help show you how to stop password expiration in Windows 7 as well.

Password Expiration in Vista - Vista Forums

Hope this helps,

2 more replies
Answer Match 47.88%

My little brother was playing with command prompt and it changed the password now I can't access my administrator account and my guest account that I'm on has no administrator privileges like installing or opening admin programs or running them as administrator.Can some one help me I need a free way to fix it if at all possible.

A:Admin password changed and don't know it.

Check the site rules. We can not help with passwords.

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Answer Match 47.88%

My friend has an EMachine with Windows XP/Home Edition. Somehow, her password for XP has been changed. We have tried all combinations of her password with no success. Is there a way to open XP without the password or find out what the new password is without having to reinstall XP?

A:Solved: Changed XP password

Please read the rules about passwords.

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Answer Match 47.04%

I have kind of the same problem. I am the admin of our home computer and I changed my password last week....well now it is not working? I SWEAR that I know what it is but it is not working. I've tried everything......I'm not a computer person so I have NO IDEA what to do. I can't get into my account and I am the only admin on our home computer. Please someone help me?? Oh and I need a play by play cuz I am NOT computer literate.

A:I changed my password last week....well now it is not working

Hello Nrevoal, and welcome to Vista Forums.

If you remember what your password was before this one, then you could use METHOD FOUR in the tutorial below to do a system restore using a restore point dated when you were using the old password.

Reset User Account Password

If not, then you could use METHOD THREE or METHOD FIVE to reset it.

Hope this helps,

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Answer Match 47.04%

Hello, My name is Sycokitty95

A year ago my computer somehow contracted a Keylogger.rbot. I was able to remove the keylogger fine. I had thought everything was fine after i got my Steam account(s) and Runescape account back. Now, it seems that the keylogger embedded a second part in the recover partition. What i mean is my Gateway computer came with a .ISO already installed on a separate hard-drive. Now, after i got my computer reinstalled. (i like to call it CLEANSED) I thought everything was fine until one I tryed to log into my router to forward some HL2 Server Ports for Counter-Strike and stuff. I noticed that it wouldn't let me in! I didn't think anything of it so i reset the router back to factory settings and logged in with admin account, reset password and forwarded ports. Well then the next i went to log in again to make a password for my WiFi and the password had been changed again! So now i did a full scan with avast,spyware-doctor,panda cloud, and nothing showed.... I am SO confused and i just want my computer back to normal. I have already re-installed windows twice and no luck.

<----------------------------------HIJACKTHIS LOG BELOW------------------------------>

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:59:23 PM, on 7/22/2010
P... Read more

A:Router Password Changed 5 times


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Answer Match 47.04%

It says my password is incorrect

A:Cannot login to windows 7. I have not changed the password

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Answer Match 47.04%


I have linked my Windows 10 app store to a BT provided email address. After rebooting it has asked me to login. It has changed my local account from my name to my BT email address and asking for a password. This is not my normal password and has seemed to link my BT account within the Microsoft environment and assigned it a password. I now cannot log in to my PC. Any Ideas anyone? I have spoken to Microsoft about 15 times and just keep getting passed around. I have tried resetting the password via Microsoft but it fails every time. Any way i can switch to log in locally via my old password?


A:Local Account Password changed

Hello and welcome to Ten Forums

I'm guessing you do not have a recovery disk and backup of your system or any restore points set because that would be the easiest way to get back to where you were.

I suggest you boot into safe mode from where you can create a new local account. Next time you login you can choose that local account and then copy over the files that you need from your old account that has got messed up. Once you have everything back you can then delete the original account.

Some tutorials that will help you through the process:

Boot to advanced startup options (use option 2 from the power icon on the Login page)

Boot into safe mode
Add a new user account
- make sure it is a local account

Re-start and you should be able to login to this new user account. Your personal files will still be associated with your previous account but you can copy them from the C:\users\other username

Once you have got your new account to your liking you can delete the old one which got semi-converted to a Microsoft account - see here
Hope this all works out for you.

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Answer Match 47.04%

I think I have a virus and now I can't do anything. I can't boot the computer at all. Not normally, or in any safe mode or last known good configuration. I get BSOD every time.

And I can't reinstall because the boot sequence does not recognize the CD/ROM drive. Last time I reinstalled I was sure NOT to put an admin password in. But it say setup is locked and needs a password.

I have a Dell running Windows XP

Any help is appreciated.

A:Have a virus and I think it changed admin password.

I solved the problem thanks to other posts on this forum. Thanks very much.

Mark as solved.

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Answer Match 47.04%

Hi, so here's what happened. Was going out of town for the week and having a friend house sit so I decided to change my login password and left my computer off the whole time I was gone. It's a pretty simple password that I would not forget. So I get back and boot up my pc and login typing in my new password and it worked fine. Next day I notice windows is about to install some updates and I think nothing of it. When I come back I see it restarted and now I can't login. I've tried both my old and new password and nothing seems to work. I don't have a windows vista disk because it already came installed. I don't have a password recovery disk either. I'm the only user account on my pc and it's admin. Really at a loss of what to do....

A:Windows update changed my password?

Welcome to BC.
Unfortunately there is a forum rule which states "No subject matter will be allowed whose purpose is to defeat existing copyright or security measures."
Because of this I can't help you with information which would help you resolve this issue.  But it can be done, and Google is your friend.  

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Answer Match 47.04%

k, i have a problem and i am assuming my computer was hacked in some way, but not sure......everytime i shut down my computer, i go to restart it later in the day and it will bring up my windows xp screen and then have the window come up for my admin name and to enter a password.......i try to enter it, and it tells me "did you forget your password".....obviously because its the administrator password, it wont let me change it ...... when i unplug my cable modem, and restart the computer, it will boot up fine, without going to that window ......

any help any of you can give would be great...i just know it must be something to do with either a hacking attempt or something worse (gulp)....just totally not computer savvy and really really going nuts trying to figure it out

thanks!! oh, and there is a hijack this log attached so you can take a look, maybe you can figure it out from there?

Logfile of HijackThis v1.99.1
Scan saved at 9:21:45 AM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Fi... Read more

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Answer Match 47.04%

I Think A Type Virus or Spyware Changed My Account Password Is it possible for a virus or spyware change the account password on my computer. If so, how come I change it back inorder to be able to get on my computer. I keep typing in my password and its not working. Either someone is playing a trick on me or something has changed my password. I can't get passed the account sign on screen. I called Compaq and got through all the security stuff, like name, address, and phone number and registration number, because I have a presario desktop computer, but they said it would cost 99 dollars to get tech support on my computer. I thought that was ridiculous, so hook up. Someone please help me. I need to find out how to change a password back after being changed by a virus or spyware. Thanks So Much.

A:I think a spyware changed my account password.

ryanhart7 said:

I Think A Type Virus or Spyware Changed My Account Password Is it possible for a virus or spyware change the account password on my computer. If so, how come I change it back inorder to be able to get on my computer. I keep typing in my password and its not working. Either someone is playing a trick on me or something has changed my password. I can't get passed the account sign on screen. I called Compaq and got through all the security stuff, like name, address, and phone number and registration number, because I have a presario desktop computer, but they said it would cost 99 dollars to get tech support on my computer. I thought that was ridiculous, so hook up. Someone please help me. I need to find out how to change a password back after being changed by a virus or spyware. Thanks So Much.
RyanHartClick to expand...

Welcome to the forums. Its rare that we see passwords changed by these malware. If you search the internet, you will find ways to try to change the password. I found you a link for info about it, but there are many hits for this problem. I have ERD Commander, a disk that you buy and it has a password program that resets it. Its more expensive than your phone call however.

helpful info here...doc

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Answer Match 47.04%


I was looking for a software online and to download it the installer asked me to download a bunch of other software some of them were, tool-bars, DNS changer etc now I did unchecked those items and then clicked on download but soon I realised my mistake and cancelled it but it still all those softwares got installed in my system and this is a company provided laptop so I do not have the admin rights although i knew the admin username but now it does not work and i am unable to remove or install any program since everytime it asks to provide with the admin username n password which i guess now are changed.

P.S. I read some where it must have something to do with the DNS changer.

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Answer Match 47.04%

Only one of my emails started sending out spam emails this morning at about 11am pst and has continued to do so until the time of this post.  I have changed the password on the email account to no avail. 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635  BrowserJavaVersion: 10.25.2
Run by CAM at 17:01:29 on 2013-07-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6030.2400 [GMT -7:00]
AV: avast! Internet Security *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Internet Security *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: avast! Internet Security *Enabled* {131692B0-0864-D491-4E21-3A3A1D8BBB47}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVA... Read more

A:Malware Emails Being Sent out even after password being changed

Hi there,my name is Marius and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with Gmer rootkit scannerPlease download Gmer from here by clicking on the "Download EXE" Button.Double click on the randomly named GMER.exe. If asked to allow gmer.sys driver to load, please consent.If it gives you a warning about rootkit activity and asks... Read more

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Answer Match 47.04%

Tried to log on to a shared computer this morning using the password I've used for a while. Got the message "invalid password or user name." Didn't have caps locked; rebooted. . .tried the usual. Figured I would change the password. . .no such luck. I put in the old password, typed in the new password twice, and got a similar message--neither the old or new password could be used. Was able to get over to the kids' side of the computer and log on. Hmmm.
I'm guessing I've picked up some malware. I routinely run HitMan Pro and McAfee Security. I catch a lot with HitMan Pro. The funny thing is, in the last couple of weeks, I've gotten two or three "notices" (can't figure out where they are coming from) that some malicious software was detected, along with the "offer" to "risk it this time". . .or purchase a different level of malware protection. The offer appeared to be from McAfee--but may have been fake, of course. Still, I can't help but think of the phrase, "Create the problem, then offer the solution."
In any case, I'd like to fix this without purchasing yet more software to scan for yet more problems, viruses, etc.
Any advice?

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Answer Match 47.04%

So I changed my network password this morning and when I tried to connect to the network, it said windows cannot connect to the wireless network. Then I looked online and they said to remove the network and then let the laptop detect it and it will be okay. When I did that, it asks for network authentication and a username and password which I can't figure out what to put on. I tried my account password and username but it doesn't work and it goes back to entering my network password saying "key mismatch". Then if I add the network manually again, it has the problem with "windows cannot connect to the wireless network" issue again! It's an endless circle :( HELP PLEASE! I've been trying to figure this out for the last 4 hours.

A:I changed my network password and now it's not working

Hi and welcome to TSF did you use a cable and connect to the router and look in the network configuration page for what you have put in there.

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Answer Match 47.04%

To whom it may concern,

I'm running windows xp home edition. I don't know what happened exactly but for whatever reason, the computer simply restarted itself for no apparent reason and then it wouldn't boot the operating system correctly so I tried to get into safe mode to try and diagnose the problem. I checked the bios to see if any error messages or a log had been recorded but found nothing. When I finally got it to go into safe mode, My user name was gone and it just said "Guest" and wanted a password to log on. I am the only user of my computer and was the administrator until this happened. Even when I tried to log on as the administrator, it still wanted a password. I tried no password, along with any previous passwords i have used in the past. I had it set so that I was the only user profile to choose from and needed my password to log onto windows. I didn't know about a password reset disk until I started searching for answers to this problem online. I have tried anything and everything I can think of. I'm not all that familiar with these kind of problems. Im an relatively new to computers so the extent of my abilities and knowledge are limited. Please if anyone can help Id be forever grateful. Thanks for any advise or help you could offer!

A:Windows changed my logon password?

So the only user you see on the Welcome Screen is guest whether you are in safe mode or normal mode. Were you screwing around with the registry or TweakUI before the computer rebooted.

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Answer Match 47.04%

I've only one username in my pc and that's Administrator. My Pc was working fine (With Windows XP sp2) till last night. The next day when I swtiched on my pc it asks for the password. I put the password which I used to logon but it denies me to logon saying that it is incorrect. I don't know whats wrong but might be malware. I need help.thnxs .

A:Admin Password Changed Automatically

Try logging into Safe Mode and changing the password for your user account there.

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Answer Match 47.04%

I have a windows 7 HP G42 and the password automatically changed and even in safe mode I can't access the administrator log on even when trying to do system restore it asks for password.

A:virus changed windows password

We can not help any one here in TSF regarding passwords of any kind. If you believe a virus changed your password you best best would be to back up all inportant data using Linux Ubuntu.

Download Ubuntu Live CD ISO image and burn the ISO image to a cd using Imgburn (how to burn an ISO image using Imgburn). With the newly burned cd boot with it then select "Try Ubuntu" not "Install Ubuntu" access the Windows partition or what ever partition or hdd you which to backup files from by going to the panel on top, select "Go" click on "Computer". Select the partition, or Hard drive then directories, and files you wish to back up, Backup the files to DVD, an external hard drive or thumb drive(s).

Then reinstall Windows (Clean Install). Other than that we can not help you with any password Rules
Thread Closed.

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Answer Match 47.04%

hi.i didnt have the password turned on.after restarting computer it asks password and i dont know it cant login.please help

A:My admin password changed itself windows 7

Quote: Originally Posted by owe123

hi.i didnt have the password turned on.after restarting computer it asks password and i dont know it cant login.please help

Hi Owe123, Welcome to SF,

You could try to reset you password. This tutorial should help you

Reset User Account Password - Vista Forums

Hope this helps

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Answer Match 47.04%

Coming from XP, I am trying to get oriented to Win8. What has me confused is how to control the passwords of Users.

I am the Administrator and some time ago I created a User without Admin privileges. Unfortunately I did not write down the PW, however, as Admin, I do not see a way to change the password (as Admins could under XP).

What are my options besides deleting the user (it is actually for me)?


A:Can a User's password be changed by the Administrator

Hello Todd,

An administrator will be able to change any other local account's password on the computer.

Local Account Password - Change or Remove in Windows 8

The password of a Microsoft account can only be changed by the account's owner though.

Microsoft Account Password - Change or Reset in Windows 8

If you like, could also just delete the Microsoft account on your PC, but this doesn't close the account online. That would have to be manually done.
User Account - Delete - Windows 7 Help Forums

Microsoft Account - Close
Hope this helps,

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Answer Match 47.04%

On my home network, I have my desktop, my HTPC (wired) and my wife's laptop (Wifi). The desktop and HTPC are bth running Win 8 pro. The laptop is running Win 7. All are 64 it.

Invariably I try to log onto my HTPC from my desktop and it says that I am unable to access the files. I then open up network and sharing center to check on the network password only to find that is has changed itself somehow. Even after I reset the password on both the HTPC and the desktop. I still cannot access my shared files on the HTPC from the desktop. The only way to share files is to get them from the HTPC which for some reason lets me access my desktop files.

The laptop is not really an issue. ONce I enter the new password I can access files on the desktop and print no problem. I guess the 2 issues are...

1) the random changing of the network password
2) the inability to access networked files FROM the desktop. The reverse seems to work flawlessly.....

Thanks in advance for any insights...

A:lost/changed network password

I'm not sure how the password can change by itself but if you are having access problems between those machines it may work better if you set up a Homegroup and join that Homegroup from all other machines.

Homegroup - Create in Windows 8

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Answer Match 47.04%

win 2000 professional acting as a server tp two clients one win 98 one win nt4.
There were all logging on no problems.
Then the win 2000 pc had a virus symantec said four cleaned three quarantined .
said irc trojan, also noted programe "codebase" was generating porn link email into vpop the mail server on this pc.
booted to dos disk and deleted codebase.
but at no stage however I set new, change password give addmin permittions ans still the two clients can't login to the win 2000 pro machine.
have shared c and d as new shares ticked password never expires done everthing I can see in the book but to no evail.
The tcp ip network is no problem all can be seen in net neighborhood the other two can use each others share but as soon as the click on the win 2000 machine the nt4 says no permittions and the win 98 asks for a password.

A:irc or codebase has changed all user password

I am by no means a knowlegable person when it comes to this prob you have, but when i get into probs on my winxp pro pc i do a system restore and it usually fixes the prob's.

However i am not to sure if that would include a virus based prob?
Does win 2000 have a system restore option as winxp has?

Maybe someone like rollin or steam can advise if the virus would persist if you done a system restore. I suspect it would if as you say more than one pc has been infected, (can all pc's be restored to the same date as to eliminate this prob) i would be interested to find out the answer from the experts regarding this.

hope this helps

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Answer Match 47.04%

I changed my password on Friday and now I'm locked out. What are my options. This is my work computer and I can't do anything.

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Answer Match 47.04%

I restarted my computer because it was acting slow and funny. when i tried to log in to my account the password didnt work anymore. i ended up just rebooting my whole computer. seems to work fine now. however anyone know why this happened? is this some sort of spyware or virus?

A:windows admin password changed

Post exact onscreen error message, please.


4 more replies
Answer Match 46.62%

vista password changed on reboot must be virus?

I was on the phone talking and not paying attention i thought i updated a spyware removal software and i guess it was a virus as i am now locked out of my Dell XPS one vista home edtion the password is changed i only have one user on this machine ..thats me ... i have been able to get it to this c:\windows\system32> prompt line ... when it is idol long enough it goes into screensaver mode and shows all my pics like it is back to normal but if i reboot i come to the vista screen and password .. is there anything I can do.

I can not get pass the password screen except for the current c: line that say administrator cmd.exe


A:vista password changed on reboot must be virus?

can anyone help me with this ? is there a password recovery tool the desktop is just showing photos on the screen saver or if i wake it it return to windows login screen or i can boot to safe mode dos prompt only

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Answer Match 46.62%

I really need help with this-my old sick neighbor somehow changed her user account type to standard from administrator- she can't install her printer now w/o the admin password! I realize this seems wierd, but she's sick and mentally's Vista Home Basic....will upgrading to Premium give us the chance to reinstall a new admin password? There is NO intent to defraud! Or do anything illegal!! Please help!! Thanks, Malta

A:is there ANY way to figure out an administrator password which was changed accidental

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Answer Match 46.62%

I got rid of 4 viruses and deleted about 20 that were in the quarantine, restarted computer and now my main password has changed somehow and I can't login. I can login to the secondary account that doesn't have administrator rights. I don't have a "lost password recovery disc" . I can't run DDS because I'm on the account that doesn't have administrator rights. I can't run GMR because I have a 64bit os.

Computer Specs:
Windows 7 sp1
Dell Inspiron 1545
Processor: Pentium(R) Dual-Core CPU T4400
2.2GHz 2.20GHz
64bit os

Any help is appreciated!

Thanks in advance

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:31 AM, on 3/1/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Pro... Read more

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Answer Match 46.62%

I have an older sony xp os that was running slower than christmas. I finally said forget this ...I'll just go back to a previous restore point.

I did that, major problem is that it restored an old admin password so I have NO access of getting in ...some how there has to be a way.
The only other account is guest which I can access.

I cannot afford to loose everything on that pc, no, docs.. mainly pics many years old

Please help


A:Restore point changed my Admin password

XP System Restore does not change User Account passwords by design, so that should not happen. They are specifically excluded to avoid restoring a password that has been forgotten.
Information on System Restore and Password Restoration

If your password contains numbers and you use the Numeric Keypad, make sure Numlock is on, System Restore can change that setting.

If this is an Admin account other than the Built-in Administrator account, reboot to Safe Mode, and see if you can use the Built-in Administrator account.

Other than that, the Forum Rules won't allow us to help with passwords.

If that doesn't work, you can use a Ubuntu Live CD to recover your files to an external drive, or to another PC over a network, prior to doing a Repair install, or a clean install. A Repair install shouldn't delete your files, but better safe than sorry.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer
Version 10 looks different than the screen shots, you don't get the same boot menu. Just be sure to choose the Try option, not the Install option when asked.
I've seen some systems that don't want to boot with Version 10 without adding some boot switches, may want to try Version 9.1 or 9.04 if that happens. They can be found here:
Older Ubuntu Releases

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Answer Match 46.62%

Alright, so I wanted to connect my Nintendo Ds to my wifi, and in order to do that I needed to find the WEP key. So I looked online and came across another forum where people were asking how to also find it for their Nintendos. I found out how to locate it, or generate it, I connected to it and now it works fine. ...Except in doing so I guess apparently I changed the password??? And now I guess I'm supposed to use that key to connect to the Internet. I have two laptops which are connected wirelessly to my computer which is plugged into the main router. I also have an iPod touch, which I am using to write on this from. It was pretty easy to connect my iPod back to the Internet, all I did was type in the new for the laptops.... I am completely lost on what to do. They are both Thinkpad windows vista. And the router is Linksys. When I go to connect to a network, it says the settings saved on this computer do not match the requirements of the network. .....So I don't really know how to change the settings I right clicked to go to properties and tried to change the network key to the new WEP key under WPA Personal. I know I'm doing something wrong, but I don't know what and I'm completely lost as to what to do. Also, would changing my password back to the way it was before not allow me to connect wirelessly with my Nintendo? Please Help me!!!!

A:Accidentally changed password and now can't access Internet :S. Help?

assuming you change the password and security type in the router - which it sounds like you have

you now need to remove th saved profiles on the PC for your wireless connection as it will be using WPA

the best way is to delete the profiles and then reconnect to the wireless connection where you will be prompted for the new wep password
How to remove Wireless Profiles - for Vista and Windows 7
- Vista/Windows7:
- delete the wireless profiles
Start> control Panel> classic view> network and sharing center> manage wireless networks

Delete the profiles
you will then have to enter the wireless security key for any networks you connect to - so make sure you know the correct password , and not using an incorrect password at all

1 more replies
Answer Match 46.62%

No viruses or malware are detected on my computer. I used Tools to make sure my hotmail password isn't saved. Yet every day or two my password changes! Hotmail support is of no help. This has been happening since March!!! Please help!!

Here is my DDS file:

DDS (Ver_10-12-12.02) - NTFSx86
Run by Diana at 11:08:40.87 on Sun 12/26/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1336 [GMT -5:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
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c:\Program Files\Common Files\Protexis\License Ser... Read more

A:My hotmail password keeps getting changed without any action on my part

Hello and welcome to Tech Support Forum.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:

Step # 1 Download and run DDS

Download DDS and save it to your desktop from here or here or here
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt

Save both reports to your desktop. Post them back to your topic.

Step # 2: Download and Run Gmer

Please download from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is fou... Read more

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Answer Match 46.62%

windows 10 did an automatic update last night. When I booted up this morning, my pc would not recognize my password. tried to no avail. What is going on?

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Answer Match 46.62%

OK, I started my computer this morning and my system font apparently changed somehow. I was loading new fonts last night before I shut down. Now upon startup everything is in something like wingdings but different. All of the characters are something else, so I cannot type in my password in startup. What can i do now, since I cannot get into windows to change my password.
I tried the double cntl-alt-del at startup. That brought me to the startup screen with recognizable characters, but my password did not open windows.


A:font changed on startup cannot type password

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Answer Match 46.62%

My former friends changed my password to log into vista and then forgot what it is! what is that, well anyways now i'm really out of luck because I cant get into my computer. I have the ultimate 64bit vista, on my old computer which was vista home premium I was able to hit one of the Fkeys before windows started and set the date back to when it had factory settings. Is there anyway I can do this with mine I do not have any of the disks to reload windows. Please help!

A:Friends changed password to log in to vista and then forgot it

Hello Aspivek, and welcome to Vista Forums.

You can use METHOD THREE in the tutorial below to reset your password.

Reset User Account Password

Hope this helps,

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Answer Match 46.62%

My PC has been having spontaneous shutdowns for about a year now. They happen about once every two weeks. Everytime it happens I just hit "start normal" after reboot. But this time there is a new wrinkle.

The password I've used for years isn't recognized anymore. The password hint is not helpful. I tried to follow the "reset password" route. It wanted me to find it on drive "F". I have no drive "F". Is there anything I can do to find or reset the password.

I accessed my PC this time using Administrator which I had as an option from other answers for other problems. But I want to go in under my normal user name. What I see as Administrator is weird. Several of the icons at the bottom of the screen are repeated-specifically McAfee and Windows. And it took FOREVER after I clicked on Administrator to get a web page up. And the webpage that came up was Google, I have no idea why.

Please HELP!

A:Solved: User Password changed by Vista, how do I fix?

I restored PC to earlier date (a few days back). Unfortunately it did not fix the problem.

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Answer Match 46.62%

I be leave I had a Trojan someone contacted me by e-mail saying that if I wanted my account backthat I will have to pay him money via paypal. (will not mention where account is publicly for security reasons)I think I got the Trojan removed. I see no signs of it.I have malwarebytes, spybot s&d, kaspersky installed all says its clean.please tell me if every thing looks good I'm using kaspesksy virtual keyboard for all my log ins and its a pain.the RootRepeal error-ed out could not run itthis is the error I gotCODE12:25:00: FOPS - DeviceIoControl Error!  Error Code = 0xc0000024 Extended Info (0x000000e8)12:25:00: DeviceIoControl Error!  Error Code = 0x1e712:25:00: FOPS - DeviceIoControl Error!  Error Code = 0xc0000024 Extended Info (0x000000e8) attachedI ran the DDS and got the DDS.txt here that isCODEDDS (Ver_09-12-01.01) - NTFSx86  Run by n2rga at 12:11:54.47 on Mon 01/11/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.3326.2292 [GMT -5:00]SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k Dc... Read more

A:had password stolen and login info changed

I know you guys/gals are volunteers But how long before a topic is answered?The help page said a few days.I would like to also learn to do what you guys/Gals are doing so I can also help out here but no slots are available.===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar wit... Read more

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Answer Match 46.62%

So I just acquired a new wireless router, an ASUS RT-AC66R, and I installed everything and setup my user name and password to what I normally use for my routers and such. Shortly after I set up some of the port forwarding for my roommates Apple TV and at the very end of the changes getting applied, it pops up with "The server requires a username and password. The server says RT-AC66R." and asks for the User Name and Password. I type in the user name and password that I had set up the router with and it doesn't work. Port 80 was one of the ports that I opened for the Apple TV, so I thought that maybe it had to be my roommates iTunes user name and password or mine, and neither work. I have tried to do the firmware restoration through the Firmware Restoration Utility that comes with the router and I get about half way through every time and then it says, "Failed to upload the firmware. Please check the connection between your computer and router." Please someone let me know what it is I'm doing wrong or what I can do to fix this problem, it is driving me nuts.

**UPDATE: I was successfully able to restore the firmware via the utility given with the router, however when I tried to run the Setup Wizard afterwards and get to the screen asking for the password, I tried "admin" for both which is the default and it did not work. I also tried the user name and password I setup the router with, and those did not work either. If ther... Read more

A:Solved: Router user name and/or password somehow changed

Apparently there's a button on the back to do a factory reset, looks like it's fixed... Still don't know how my user name and password was changed.

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Answer Match 46.62%

I changed my password for the the email address associated with my windows 10 user, and now I cannot log in to Windows 10. I can log in to Office 365 & without a problem. HELP! I've spent two days and over 8 hours with MSN experts but nobody can help!

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Answer Match 46.62%

Hello Iím new! My operating system is Windoes XP. I came here because as everyone should know Netzero's tech support is crap and Iíll probably get much better tech support here. So here's my problem. I'm been having problems receiving my email and accessing my account through Netzero ever since I changed my password. I like to change my passwords even now and then for security reasons. Big Mistake! So stupid me decided to change my password to Netzero. I've done this before and had no problems. So after I changed my password to Netzero, I logged on fine onto the Internet with the new password. But then when I went to access my email in Microsoft Outlook 2000 with the same password I couldnít receive any email. Here's the error:

There was a problem loggin into your mail server. Your user Name or Password was rejected. Server Response: '-EER Authorization failed'. (Account: '', POP3 Server: '', Error Number: 0x800ccc92).

So then I tried to log into my Netzero account to see if I could get my email through their web email service. To my surprise I couldn't even log into my netzero account with my new password. I only way I can access my email is when I first go online and when my homepage of netzero pop ups it has automatically logged me in. But if I need to change a setting or I sign out and try to sign back in again it doesn't accept my new password. The error I get is

The Me... Read more

A:Password Recently Changed Now I Can't Recieve email.

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Answer Match 46.62%

Yikes! I went to yesterday and changed my password. Went back to Outlook Express where I have several email accounts and I found that the one Hotmail account that had the new password wasn't able to send/receive messages. I thought this was probably due to the new password so I attempted to change the p/w within Outlook Express. That didn't work - I know very little about Outlook Express, I generally don't fool with Identities or passwords but now I've messed it up. Any ideas on how to repair this?

Here's what I see:

I click Outlook Express
An "Identities Login" window pops up
There are 5 identities showing, one is highlighted, I think this is the one that has the new p/w
I click Manage Identities> same 5 Identities I saw previously. I highlight the one that I belive has the new p/w (it's hard to tell b/c there are 3 that have very similar names) then I click"Properties"
I get a "Confirm P/W" window
I enter the new p/w I had used in but I get a msg that says "P/W you typed is incorrect"

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