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# Solved: Having trouble locating source of spyware on computer, help appreciated!

Q: Solved: Having trouble locating source of spyware on computer, help appreciated!

Hello,

I have a W2k computer that is having problems with spyware. I have attemted to clean it up a few times this morning but the problem continues to surface. The system is currently stand alone with no access to the Internet and some of the items in the HJT reappear, once I have cleaned it up, even without rebooting. I am wondering what I am missing, possibly a service?

I rebooted the system and gathered fresh log files using HJT and getservice, the getservice log is attached to this message and the HJT log follows. Once the system was rebooted and the logs were gathered, it was left alone.

Logfile of HijackThis v1.98.2
Scan saved at 1:17:35 PM, on 5/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\netdde.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINNT\system32\crmt.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet d series\Bin\hpoojd07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\security stuff\Hijack This\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\dztmn.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\dztmn.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\dztmn.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\dztmn.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\dztmn.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\dztmn.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {8C5F5698-280D-5AA1-7895-775E738A2404} - C:\WINNT\system32\ipue.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [crmt.exe] C:\WINNT\system32\crmt.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: NetVanta VPN Client.lnk = C:\Program Files\ADTRAN\NetVanta VPN Client\SafeCfg.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: HPAiODevice(hp officejet d series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet d series\Bin\hpoojd07.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mutualtool.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{6523D904-890D-4E2C-B170-902BEE652C0F}: NameServer = 192.168.1.10
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mutualtool.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mutualtool.com

Thanks for the help!
dunjindude

A: Solved: Having trouble locating source of spyware on computer, help appreciated!

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I am unable to find a replacement touchpad (called "top cover assembly" by HP) online.
Can anyone help?
Model g6-1a75dx

A:Solved: Need help locating a source for replacement g6-1000 touchpad

Have you considered using an external wireless mouse?

--------------------------------------------------------

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I do not have the CD for my motherboard and i just currently reloading Windows XP Home. I've been looking for awhile and i cant seem to find the right driver for it. The motherboard is a M7VIZ and i believe it's a VIA. Anyone know where i can locate these??

A:[SOLVED] Having trouble locating drivers

Hey mate,
you must know what version is your Motherboard...
Here is link for version 8.X :
http://www.biostar-usa.com/mbdownloa...del=m7viz+v8.x
And here is the link for normal one [revision 1.X I guess] :
BTW, you have BIOS update on those pages so you should update BIOS too [if you have version 5.X or version 7.X as you can see on webby]...

9 more replies

Hi,

Think I have a few different problems from stuff packaged in with various software i installed.
I don't knoew much but these two look dodgy:

Not confident to try and fix this from following other posts.

here isfull HJL:

Logfile of HijackThis v1.99.1
Scan saved at 01:04:00, on 07/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\WINDOWS\ATK0100\Hcontrol.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\Normal\WLAN Monitor\WLANmon.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe

A:Solved: spyware problems - help appreciated

16 more replies

Ok, here is the Hijack this logfile, my computer is running slow when I boot it up, It stays on the windows xp loading screen ( the one where the bar goes from left to right )
what happend it, about a week ago when I tried to boot up my computer it said, error, windows cannot access your license ( something along the lines of that)
so I put in my xp disk and reloaded windows, it worked, but its like as I said running very slow, also if I try and you IE, a pop up just comes up and crashes it, then I have to press control alt delete, to get rid of it, at the bottom of the post I have posted screen shots, cam you tell me is there anything there that is hogging the CPU. thanks guys!

Logfile of HijackThis v1.99.1
Scan saved at 13:52:30, on 23/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\blueyonder\PCguard\fws.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TVR\RecSche.exe
C:\Program Files\blueyonder\PCguard\Rps.exe

A:Solved: spyware + virus, help would be appreciated :)

16 more replies

Windows XP SP1

I am working on the neighbor's daughters computer. Her kids are now away from home so she dicided to finally get it going again. Her daughters really messed it up for her. Anyway it is a Windows XP SP1
I ran adware and caught 1357 items--cleaned them
spybot caught 67 cleaned all but 4
put spyblaster on
scriptdefender
BHHijackblaster
She has norton and it caught I beleive it was 69 virues recommended deleting them so I did.
ran cleanup in safe mode
deleted all temp files and cookies and history right before I ran it but thought it was a good idea to run it anyway.
I put on spyguard
Ewido I run it but there is something on it called adsoft that must have 100s if not 1000s of infections. I can't get them all removed. It starts with aksoft and at the end of the address is like a/a and it goes through the whole alphabit and then goes to a/b and the the whole alphabit and then a/c/ and the whole alphabit I am sure you get my drift I don't know if I should keep deleteing them or not. I will give you the name of some of the stuff that was the worst like elite toolbar and , admilli servicem AproposMedia,DelfinMedia, Downloadwave.SED, Downloaderware, DyFuCa, Elitum.EliteBar,eZula,, Huntbar, IBIS Toolbar, LSA, n-Case, NetworkEssentials.Hopper, Network.SEARCH.EXE, Network Essentials.SmartPops, NicTech Networks, Pwopleonpage, SearchMiracle, Shopathome, Startpage-AP, SurfsideKick, Tango, TargetSaver, VMS-Server, VX2/f That was just Spybot. anyway... Read more

A:Solved: Windows XP SP1-Lot of spyware,adware,viruses, etc-any help would be appreciated

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My HDD is running windows Vista but i had a crash and was unable to start up my computer, so I purchased an adapter that converted my HDD into an external hard drive and I was able to retrieve my files on my boyfriends Mac. However, I need some help locating some files. I dont know where my bookmarks from my web browsers are located. I went to Program files - Mozilla Firefox but there is no file that says bookmarks, do oyu know what file they would be under? and also, i had some notes saved on the notepad in windows sidebar but because mac doesnt have this feature i cant launch it to retrieve my notes. Do you know what folder the texts from the notes are saved under? I went to windows sidebar - Gadgets - notes.gagets but i havent found any folder than contains the text. i also tried to access my windows sidebar on my dads windows 7 computer but because notepad isnt in sidebar on windows 7 i couldnt access my notes either. does anyone have a solution for this?

thanks!

A:having trouble locating files on my HDD

9 more replies

Logfile of HijackThis v1.99.1
Scan saved at 7:56:19 PM, on 3/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Wireless LAN\WlanUtil.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Azureus\Azureus.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

A:Having trouble locating my infection. Can anyone help?

During installation, please select these options: Create a desktop icon
Launch HaxFix
When Haxfix starts, a red DOS window will open.
Select the option to - Make logfile - Type 1 & press`Enter'.
Haxfix will produce a log for you to post back here.

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A:Trouble locating flash player

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Im having trouble locating bluetooth...product number J812UA#ABA

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Alright so i have been browsing numerous forums for around 3 hours now and despite seeing many possible fixes none have worked or i haven't performed them correctly. i know that this topic his been done to death but this is my last resort so any help or input would be greatly appreciated.

so the problem is that my TP-Link Wireless N on my desktop is saying that i have excellent connection to my wireless network when really i have no internet what-so-ever. I have tried pinging google.com in the command prompt but to no avail. sometimes my connection says "limited or no connectivity" and "acquiring network address" but mostly it just ends up timing out. i'm send and receiving packets so no idea there. To check my TP-LINK Wireless N adapter i have connected it to my Samsung Galaxy S's mobile AP and am able to receive internet fine. Then to check that my wireless network itself is working i have connected my PS3 to that and everything seems to be working fine. i have no idea what to do and am running out of possible problems. As i have said previously i am very sorry for posting yet another wireless troubles post but thanks for any help

A:Trouble with my wireless. Any help appreciated

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Greetings all!

So... I have a computer that's now around five years old. It's an eMachines T6216. It originally had 512 MB of RAM however one of the modules died and for a long time I operated with half the RAM until some time ago. I upgraded the RAM and now have 2.37 GB of RAM. I had been doing a lot of things to improve my computer's performance recently since my last system reboot (using the manufacturer's disk). I am aware that they say you should do that about once a year to clear your computer of junk files and keep it running quickly. However, I was scared to because BigFix no longer supports my unit. It seems that my fears have been made a reality since my computer is now very, very buggy.

By buggy, I mean that now while I can spend hours upon hours surfing the web, talking on Skype or playing a game without a problem, as soon as I talk on Skype and play a videogame together, my computer gives me a blue screen of death. And I want to know what the damage is because my computer never gave me these problems before.

I don't use a Firewall. For an anti-virus, I use AVG (The Free Edition). I also have Malwarebytes and Spybot on my side for the never-ending fight against people who have nothing better to do than to give your computers problems a la the interwebs. My computer runs quickly. I would compare my internet speed and my computer's response time as being about the speed of a bullet. I have no problems opening files, no problems surfi... Read more

A:eMachines Trouble. Help would be appreciated.

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i play counter strike source, every thing is fine except every hour or so of playin my cpu turns it selff off, probaly cuz of overheating im told, but now after my cpu turned off this time it wont even log in my account to start source to get to the game, i guess maybe so many crashes messed it up or something, my internet connection is fine so i duno whats going on. i was jus playing like usual up until this last crash.

A:Solved: counter strike source, wont connect to start source up to get to game

the game started working again.

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My computer was reciently hit with a Trojan. Norton Anti-Virus says it's Trojan Vundo which I believe is what my girlfriends computer got hit with as well. If you could help any help it would be greatly greatly appreciated.Thanks in advance, -ChrisHere is my HJT log sheetRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exec:\Program Files\Common Files\Symantec Shared\ccSetMgr.exec:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Bonjour\mDNSResponder.exec:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exeC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\system32\svchost.exec:\Program Files\Symantec AntiVirus\Rtvscan.exec:\WINDOWS\system32\ZuneBusEnum.exeC:\WINDOWS\explorer.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\Dell\QuickSet\Quickset.exeC:\Program Files\C... Read more

A:Trojan Virus Trouble- Any help is appreciated!

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hi, i have recntly been infected by quake spyware....is there anyway to fix this problem without having to put my computer into safe mode because at present when i go into the advanced settings screen when i restart my computer i cant move up or down with the keys to get to the safe mode option.... is there any easy way to overcome this.....please help...thanks heaps

A:Quake Spyware....trouble Getting Computer Into Safe Mode

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Yeah its the new kid on the block. My computer is still getting infected with spyware. I can't get this stuff to stop popping up. If I do a system restore back to the date I got the computer will that make it go away?

A:Solved: Still having trouble with Spyware

10 more replies

Alright, my computer has been acting strangely lately. All this pop-up ads keep coming out of no where, and my computer has been very sluggish. I ran spyware destroyer I could get my hands on, but no dice. I hope you huys can help me.

Here's my HJT log:
------------------------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 9:53:29 PM, on 1/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\msvcrs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rmctrl.exe
C:\Program Files\Terminator\Quick TV\Scheduled.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

A:Solved: Spyware Trouble

9 more replies

I had this problem before and used Ewido to get rid of it, but its back and this time giving me a hard time. Included hijack log

Logfile of HijackThis v1.99.1
Scan saved at 8:53:25 PM, on 10/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Zolero Translator\ZoleroTranslator.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe

A:Solved: Trouble with spyware pop ups

16 more replies

Hi guys, I am new to the forum and I am having a really hard time getting rid of some spyware. I following the preperation guide to use before posting.Here is my hijack this log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:16:49 PM, on 8/6/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\E_S00RP1.EXEC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\PnkBstrA.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exeC:\Program Files\HP\hpcoretech\hpcmpmgr.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exeC:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXEC:\WINDOWS\lezshnyA.exeC:\WINDOWS\g4356cbvy... Read more

A:(Solved)Having Trouble Getting Rid Of Some Spyware

Hi Enkili and welcome to Bleeping Computer Forums.My name is Trevuren and I will be helping you with your problem.Please download this file - combofix.exe by sUBs and place it on your Desktop.Now go START, then RUN and copy/paste the entire content of the following quotebox into the runbox:"%userprofile%\Desktop\ComboFix.exe /KillAll"This will start ComboFix. When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT logNotes:1. Do not mouse-click combofix's window while it is running. That may cause it to stall.2. I recommend that you reboot your system after having posted the logs in question because many of your programs that should start automatically will not because they have temporarily been disabled.Regards,Trevuren

18 more replies

I'm having trouble with search results being redirected to random sites when I click on them. It affects both IE and Firefox, both Google and Bing. I've tried Malware Bytes (4974), Norman Malware Cleaner, TDSSKiller from Kaspersky, Win32/Olmarik from ESET, the October 2010 Microsoft Windows Malicious Software Removal Tool, and the normal McAfee Viruscan that I've had for a long time. Nothing has helped. I've looked at my C:\windows\system32\drivers\etc\hosts file, and it hasn't been touched. I have noticed that RUNDLL32.EXE runs every time I shut down IE, which I don't think is normal. My HiJackThis log, which I ran while IE was shutting down and RUNDLL32.EXE was active, is shown below. Your help would be appreciated!Logfile of Trend Micro HijackThis v2.0.4Scan saved at 23:00:59, on 10/27/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC: ... Read more

A:Trouble with search results redirection! Help appreciated!

Double click DeFogger to run the tool.

3 more replies

I have an icon on the taskbar that flashes between the windows Help and Support logo and a no entry sign (Red circle with a diagonal line through it). I also get popups saying that I have virus infections and that I should download certain virus scanners.

Here is the HJT file.

Logfile of HijackThis v1.99.1
Scan saved at 21:26:19, on 17/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atmclk.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Documents and Settings\Dan\My Documents\q3e_minimizer_v145\Q3E Minimizer_v1.45.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Nothing - {686a161d-5bd1-4... Read more

A:Solved: Suspected Spyware Trouble

8 more replies

I am learning html for school in an online class. I have been writting the code for it and have been not able to view the source of some of the other students that are in the class to compare my code with some of the others. I am also not able to view source for any other page. Could someone please sheed some light on the subject?

A:trouble viewing source

6 more replies

Hello, my computer just got infected with a tough piece of spyware yesterday.

I am running Windows XP SP2.

Here are the steps I have tried so far: I have downloaded the latest version of spybot search and destroy and run it. It erases everything it can, but several pieces of spyware regenerate.

I have run Hijack this. This is the log I get:

Logfile of HijackThis v1.99.0
Scan saved at 7:24:53 PM, on 1/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
c:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Citrix\ICA Client\ssonsvr.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe C:\Program Files\Apoint\Apoint.exe C:\Program Files... Read more A:Tenacious Spyware, help appreciated 6 more replies Answer Match 52.08% I've been getting pop up ads that tell me that they detect spyware. My homepage keeps resetting to 'about blank'... I'm guessing it's some CoolWeb trojan at work. In my Task Manager, multiple instances of Iexplore gets added, and my computer slows down severely.I've used updated Spybot, Adaware, Spy Sweeper, CWShredder in safemode. I've also tried searching for info on Google for anything that has to do with adware and Iexplore being added in the task manager. I've tried to follow the steps that other people with similar symptoms have done for them to remedy their problem. But in a lot of cases, I don't see the filenames that are prone to appear. I have all files shown actived, even hidden files.For anyone that can help me, This is my HiJack This log:Logfile of HijackThis v1.97.7Scan saved at 7:05:56 PM, on 6/17/04Platform: Windows 98 SE (Win9x 4.10.2222A)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\SYSTEM\KERNEL32.DLLC:\WINDOWS\SYSTEM\MSGSRV32.EXEC:\WINDOWS\SYSTEM\MPREXE.EXEC:\WINDOWS\SYSTEM\mmtask.tskC:\OFFICE51\SOINTGR.EXEC:\WINDOWS\SYSTEM\TABLET.EXEC:\WINDOWS\EXPLORER.EXEC:\WINDOWS\TASKMON.EXEC:\WINDOWS\SYSTEM\SYSTRAY.EXEC:\PROGRAM FILES\EASY KEYBOARD\EASYKEY.EXEC:\WINDOWS\SYSTEM\PELMICED.EXEC:\WINDOWS\LOADQM.EXEC:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB... Read more A:Spyware troubles, any help is appreciated Please follow these steps:Step 1:1. Click on Start, then Run and type msinfo32 and press the OK button.2. Expand the Software Environment section.3. Expand the System Hooks Section.4. Look for the which may be listed As:-Hook type: Window Procedure-Hooked by: XXXXX.dll-Application: RUNDLL32.EXE-Dll path: C:\WINDOWS\SYSTEM\XXXXX.dll-Application path: C:\WINDOWS\RUNDLL32.EXEWhere XXXXX..dll is the file name.If you find that file, highlight it with your mouse and click on edit then copy to copy the filename.Then post that filename with the information in the next step in a reply to this post.5. Continue to Step 2.Step 2:1. Download: "StartDreck" from:http://www.niksoft.at/download/startdreck.htm2. Extract the file into c:\startdreck.3. Navigate to c:\startdreck and double-click on Startdreck.exe4. When the program opens click on the Config button.5. Then click on the unmark all button.6. Then put checkmarks in the following checkboxes:Under Registry put a checkmark in the Run Keys checkbox.Under System/Drivers put a check in the Running Proccess checkbox.7. Press the OK button.8. Press the Save button. Type in the location you want to save the log to, or use the defaults which will save the log into the directory you are running the program from. If you choose the defaults the filename for the log will be StartDreck.log.9. Post a copy of the log as a reply to this post. 8 more replies Answer Match 52.08% hi, I would like to thank the person who will be helping me in advance. I really appreciate any input you could give me. i completed all the steps before posting this hijack log such as performing scans etc. I am positive that i have spyware and adaware on my computer and need help to remove it. I think one of my infections deals with the Mediacodec and another deals with the Puper virus I have a xp operating system. here is my hijack log file: Logfile of HijackThis v1.99.1 Scan saved at 3:29:19 PM, on 10/21/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\Program Files\Norton Ghost\Agent\GhostTray.exe C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe C:\Program Files\Common Files\InstallShield\UpdateSe... Read more A:Infected with a lot of spyware. Help is appreciated Hello silversquire, and welcome to TSF. You may wish to Subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools (above the first post), then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe. Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any. Multiple Antivirus I see you have two or more antivirus programs installed (AVG, Yahoo!). Multiple antivirus programs can bog down your system, interfere with each other, and may even cause crashes. I highly recommend you remove all but one of them using the Add/Remove Programs in the Control Panel. HijackThis Is In Temp Folder You are running HijackThis from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer, click on C: then click on File > New > Folder and call it HJT, or another name of your choice. Extract HijackThis from the archive and move it to this folder. The program creates backup files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your system is set to empty temp files. Unhide Files Go to My Computer > Tools > Folder Options > View tab and select "Show hidden files and f... Read more 19 more replies Answer Match 51.66% Hi all, My pc is infected by "spyware.iwantsearch". Norton anti-virus traces it, but can not remove it. I have already run a Hijack This, got a report, but cannot interpret it. Please find below the HJT report. What do I need to do? Thanks in advance. Luc Logfile of HijackThis v1.98.2 Scan saved at 12:26:19, on 25-9-2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINDOWS\System32\00THotkey.exe C:\WINDOWS\system32\TPWRTRAY.EXE C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\system32\TFNF5.exe C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe C:\Program Files\Common Files... Read more A:Solved: Trouble getting rid of Spyware.Iwantsearch NAV 2004 9 more replies Answer Match 51.66% I just bought a new microphone gaming headset (Plantronics Audio 350), and it isn't working in Counter Strike Source. When I went into the "test microphone" function, there was a LOT of static. Even when there was no microphone plugged in, the same static occurred. In the computer's "sound record" function the mic worked fine, but in while "testing hardware" in the computer's sound device options the mic didn't work. With a previous mic doing the same thing, I think there might be something wrong with my computer. I want to find out if I can make the mic work. A:CounterStrike Source: Microphone Trouble! 8 more replies Answer Match 51.66% Hi guys, i really need some help with my new laptop, Its a core duo 2.0 ghz, 2gb ,224MB Shared Intel GMA 950 Like i think thats enough, its brand spankin new i got it two days ago and i cant run counterstrike source, my FPS is at 10 and it doesnt make sense, my ping is super low around 20-30, and it doesnt help anything when i change the resolution. I've tried the widescreen with high res, high detail, or low detail, i've tried everything. But i dunno where to go now, if you guys could help me that would be great. I was reading something on another post about restarting your cmos or soemthing like that, but i have no clue what that is. Im not bad with computers, just not great. Thanks guys all the help will be greatly appreciated A:Having trouble with brand new laptop and FPS on CS SOURCE Intel GMA 950 integrated video is terrible. That would be the problem no matter what. 1 more replies Answer Match 51.24% I've spent two days searching on the internet for any clues on the removal of these files.............that Avast cannot remove (Error occurred during file deleting. The operation is not supported for this type of archive.HijackThis reports:Deckard's System Scanner v20071014.68Run by Michael on 2008-08-10 19:13:48Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 4 Restore Point(s) --4: 2008-08-10 09:13:58 UTC - RP4 - Deckard's System Scanner Restore Point3: 2008-08-10 00:03:20 UTC - RP3 - Restore Operation2: 2008-08-09 04:24:04 UTC - RP2 - Test Time1: 2008-08-09 04:18:02 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.-- HijackThis Clone ------------------------------------------------------------Emulating logfile of Trend Micro HijackThis v2.0.2Scan saved at 2008-08-10 19:16:34Platform: Windows XP Service Pack 2 (5.01.2600)MSIE: Internet Explorer (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\system32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\... Read more A:Win32:spyware-gen [tri] - Cannot Remove - Help Appreciated Hello and welcome to BCWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay. Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator priv... Read more 2 more replies Answer Match 51.24% I'm having problems with false spyware warnings that pop up. They warn that my computer is infected with spyware and that I should download an antispyware program to 'help' clean my PC. They do not seem to be doing any harm at the moment but I'm not sure what will happen next. I have run AVG, vundofix, spybot S&D, Adaware 07, housecall and another online scan recommended on forums but to no avail. I have also updated java. Still the pesky buggers keep coming!!! Any help greatly appreciated. I am running a laptop on XP professional with IE. Below is HJT log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:05:14, on 30/03/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16608) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\stsystra.exe C:\Program Files\Synapt... Read more More replies Answer Match 51.24% I keep getting pop ups, apparantly every 5 minutes something is trying to add itself to my startup registry or changing my start page, Microsoft Antispyware keeps calling them BHO's. Logfile of HijackThis v1.99.1 Scan saved at 6:34:04 PM, on 06/05/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\mike\servers\apache group\Apache2\bin\Apache.exe C:\WINDOWS\Microsoft.NET\Framework\v2.0.40607\aspnet_admin.exe C:\WINDOWS\System32\cisvc.exe c:\mike\servers\FireDaemon\FireDaemon.exe C:\mike\servers\mysql\bin\mysqld-nt.exe c:\mike\servers\Perl\bin\perl.exe C:\WINDOWS\system32\nvsvc32.exe C:\mike\servers\apache group\Apache2\bin\Apache.exe c:\mike\servers\relaytcp\RETCPSVC.EXE C:\mike\servers\Serv-U\SERVUD~1.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\atlre32.exe C:\WINDOWS\system32\winkr32.exe C:\Documents and Settings\Doug.WYATT-E9BGKPOGM\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explore... Read more A:Help appreciated to remove this spyware - HJT Log included Please recan with Hijack This and post a new log. After you post the next Hijack This log, it is very important that you not restart your computer or attempt to do anything to remove this until I have posted the removal directions because the files and the entries in HJT will change and we will have to start all over again. It would be best that you do nothing at all with the computer until you get the directions. 1 more replies Answer Match 51.24% Can someone point me in the right direction. I have no clue as to what's going on with my PC. Everytime I go to what was my homepage I now get about:blank and everytime I go to Ebay or Microsoft.com I get redirected back to about:blank. I also keep getting these annoying "your PC is infected" pop ups. What can I do??? A:Spyware/About Blank Attack, Any help is appreciated 11 more replies Answer Match 51.24% Here is the hijack log:Logfile of HijackThis v1.99.1Scan saved at 10:47:53 PM, on 26/10/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\DVDRAMSV.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\Program Files\Network Associates\Common Framework\FrameworkService.exeC:\Program Files\Network Associates\VirusScan\Mcshield.exeC:\Program Files\Network Associates\VirusScan\VsTskMgr.exeC:\WINDOWS\System32\ScsiAccess.EXEC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\keyhook.exeC:\WINDOWS\system32\RunDll32.exeC:\Program Files\Microsoft IntelliType Pro\type32.exeC:\Program Files\Microsoft IntelliPoint\point32.exeC:\Program Files\Network Associates\VirusScan\SHSTAT.EXEC:\Program Files\Network Associates\Common Framework\UpdaterUI.exeC:\Program... Read more A:Trying To Clear System Of Spyware Any Help Appreciated Are you having a specific problem as I do not see anything wrong. 5 more replies Answer Match 51.24% I've ran just about every anti-virus and anti/spyware program I can find. But nothing seems to help. Heres my Hijack-This logfile, for anyone who may be able to help me out here. Thanks in advance. -- C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Linksys\Odyssey Client for Linksys\odClientService.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\carpserv.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\program files\mcafee.com\vso\mcvsshld.exe C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe C:\Program Files\Linksys\Odyssey Client for Linksys\OdTray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wdfmgr.... Read more A:Been Having Virus/spyware troubles....any help is very appreciated. 6 more replies Answer Match 51.24% dear kind pp, sorry to trouble u. recently, i have these pop-ups again. guess its the nuisanance adware and spyware. hope u can advice me. thanks alot. here is the hijackfile. Logfile of HijackThis v1.98.2 Scan saved at 9:14:01 PM, on 1/19/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nethost.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Analog Devices\SoundMAX\PmProxy.exe C:\WINDOWS\System32\00THotkey.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\TOSHIBA\TouchED\TouchED.Exe C:\WINDOWS\System32\TFNF5.exe C:\WINDOWS\System32\TPWRTRAY.EXE C:\Program Files\Toshiba\ConfigFree\NDSTray.exe C:\WINDOWS\System32\ezSP_Px.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program... Read more A:Solved: Sorry 2 trouble u guys, got the adware n spyware. pls advice thanks 16 more replies Answer Match 51.24% hi, i am trying to back up data on my computer. before when i had win98 os, it was a pretty easy process to locate my folders and files for the messages under outlook express and copy that folder over to a backup drive. now, under a new winxp home os, i can still find where the outlook express messages and folders are located, it is located at "C:\Documents and Settings\x\Local Settings\Application Data\Identities\{C9..........}\Microsoft\Outlook Express but when i look at the folder properties, a message appears that says that the folder is empty. there doesn't appear to be any data in my location folder. i have already gone under the tools menu and folder options and clicked on show hidden files and folders. i also tried to export the data under outlook express file menu which produces an error message that "The export could not be performed. An error occured while initializing MAPI." does anyone have any idea where my data may have gone? more importantly, any suggestions on the best way to access my data to back up the information on my hard drive? A:help with locating data on computer try this Restart your computer, and then start Outlook Express. Click Tools | Options. On the General tab, click to clear the Make Outlook Express my default Simple MAPI client check box, and then click Apply. click OK and restart your computer. You should now import or export messages (fingers crossed) 2 more replies Answer Match 50.82% First off, this is my parents' computer and it was only until McAfee was not renewed or replaced with avast or an equivalent that this happened, but the actual problem is pretty serious and beyond me. When I boot the computer (which is a standard XP Home OS with the service pack) the desktop is all white with a warning message built in that says "Warning! Spyware detected on your computer!" with some smaller print underneath. I can type that as well if you need that. Then a window titled 131744 opens. There is also a warning message on the toolbar that says "svchost.exe - Corrupt file". When I attempted to open IE for the first time, all sorts of pornographic pop-ups immediately jumped up everywhere, but even then I was unable to manipulate it at all. I can boot it fine in safe mode, but apparently the spyware or virus deleted all of the system restore points before the infection. Here is the HJT log. I am not sure what can be determined by it, but any help would be appreciated. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:03:50 PM, on 9/3/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe C:\Program Files\McAfe... Read more More replies Answer Match 50.4% Started playing around with osTicket (www.osticket.com) that came as a "package" on my Synology DiskStation, and finding it's a nice system, but lacking some features I need. Done a bit of googling for others, but finding a lot of them use Perl, which my DS doesn't support... a lot of links I've found for others are pretty old (posts on other forums from 2006 and 2008, for example) and many either don't exist anymore, or are no longer being developed. Can anyone suggest anything that's written in PHP, ideally PHP5? A:Suggest an open-source trouble ticket system? 16 more replies Answer Match 50.4% Hello! I have Windows XP Home Edition SP2, Version 2002, which I run on eMachines version T2875. I began to run into a problem a day and a half ago, which hadn't seemed quite so drastic at the time. My default web browser is Firefox (version 3.6.17) and every time I started the process, it opened my homepage, as well as a new tab to a malicious website (they varied each time). Then, today, both Firefox and Task Manager took an excruciatingly long time to actually open. Although I'm aware of the fact I'm running an old computer, I still ran into the problem of waiting 5 - 10 minutes to see the programs open. The past two nights, I ran a full scan on Malwarebytes' Anti-Malware, and nothing was picked up. I also have AVG Free 9.0.901 and, to my knowledge that, too, picked nothing up. I ran a quick scan on MBAM earlier and still came up short. I also ran ESET Online Scanner, and that, too, came up short. Next, I ran rkill.exe - same result. I studied my processes and couldn't find too many things out of the ordinary with what I found, with the exception of windows-kb890830-v.320-delta.exe, which I promptly ended. Evidently, it was okay to do so, because my computer certainly survived it. Anyway, following through with the instructions I was given, I ran all of the scans. I hope that some help is able to be provided; it would be GREATLY appreciated. ____________________ Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 8:51:54 PM, on 6/18/2011 ... Read more A:Redirect / Fake Anti-Spyware / Pop-up Issue. Help appreciated! This is being resolved elsewhere. Thanks. 1 more replies Answer Match 50.4% Hi. I recently found out I had the spywarequake virus. I followed the directions on http://www.bleepingcomputer.com/forums/top....html#automatedFor some reason, I still keep getting pop-up ads. The guide I read said to post my roguescanfix log, hopefully it can help someone to help me. Also, it could be another virus, im not sure so if someone decided its NOT spyware quake i'll post up a hijackthis log..help is GREATLY appreciated.Plus i'll make you a pretty sign ^_^KristenRogueScanFix logExport SharedTaskScheduler key ------------------------------ REGEDIT4[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader""{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" A:Remnants (or Still) Spyware Quake? Help Is Greatly X 10000 Appreciated Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/forum/index....=tpmod;dl=item5Scroll down to the download sectionSave HJTsetup.exe to your desktop.Double click on the HJTsetup.exe icon on your desktop.By default it will install to C:\Program Files\Hijack This.Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.Put a check by Create a desktop icon then click Next again.Continue to follow the rest of the prompts from there.At the final dialogue box click Finish and it will launch Hijack This.Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.Click Save to save the log file and then the log will open in notepad.Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.Come back here to this thread and Paste the log in your next reply.DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. 9 more replies Answer Match 49.98% Hello, If I've got spyware on my machine, is there anyway to identify who's spying on me? For example, an IP address? Thanks. More replies Answer Match 49.56% I recently ran a scan on my computer after being without internet for two months due to a move and my antivirus is saying that it's found a trojan, not sure of the name but I was just wondering if I would be able to have some help in possibly removing it or looking at my computers status report and finding if I need help in other areas too.Thank you, SarahMod Edit: Topic moved to more appropriate forum~ TMacK A:Slow Computer And Antivirus Locating Trojan Virus hello and welcome to bleepingcomputerI suggust you download superantivirus and then post the log back:Superantivirus you might also want to check out the tutorial on how to remove Trojan, Virus, Worm, or other Malware: how to remove malware tutorial 5 more replies Answer Match 49.56% In a nutshell, I've had massive computer virus problems for some time that I haven't been able to fully get rid of through various methods. The other day I used SpySweeper, and discovered that I had not only lots of random adware and spyware junk (which I expected), but also a system monitoring program called Spy 007. SpySweeper did quarantine it, but now I'm wondering if there's some way of figuring out the source of this apparent keylogger, how and when it got on my computer, etc. I've futzed around in SS and can't find anything that would give me that information. Any ideas? My computer is an HP Pavilion running Windows XP. Thanks in Advance!! Tasha A:Need help figuring out source of monitoring spyware Anyone? Bueller? Bueller? Sorry for the shameless bump of my own post, but I'm really desperate to figure this out. Thanks! 1 more replies Answer Match 49.14% Hi I am trying to burn a DVD with CD burner XP pro, when i try to locate the files i want i can't find them. The files are on my Windows media player. thank you Dan A:Solved: Locating files 7 more replies Answer Match 49.14% Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8, 64 bit Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 4 RAM: 8139 Mb Graphics Card: NVIDIA GeForce GT 630, 2047 Mb Hard Drives: C: Total - 114470 MB, Free - 47625 MB; E: Total - 1430789 MB, Free - 886046 MB; H: Total - 953865 MB, Free - 675919 MB; Motherboard: ASUSTeK COMPUTER INC., P8Z77-V LX Antivirus: Windows Defender, Disabled I have set up a new PC with Windows 8. Sometimes it is difficult to find the cursor amongst all the other items on the display. I installed a handy little utility on my old Vista PC which produced flashing concentric circles around the cursor whenever the CTRL key was pressed. I cannot remember where this useful utility came from, can anyone help ? A:Solved: Locating the cursor There a better way to find that cursor. See image: 3 more replies Answer Match 49.14% I have just installed Windows 7 on my PC and want to install XP on another machine. I have the original disc, however, no product key as it came installed on the machine when I purchased it new. I have tried programmes such as "Product Key" and "Keyfinder" and all they bring-up are the keys for Windows 7 and Microsoft Office 2003. Can I retrieve the XP key from my PC now that W7 is installed? If so, are there any free programmes that will find it? Regards Bob A:Solved: Locating a Product Key If you installed W7, then it overwrote XP & the key that was stored is now gone You should have used keyfinder to save the key before installing W7 If it came preinstalled, look on teh back/ bottom/side of computer. There is often a COA sticker there with the key, if not then it would have been on the case that the CD came in 2 more replies Answer Match 49.14% For the last couple of days I have been trying to track down a computer or computers that are infected with a trojan and a worm. They are not causing any harm on our network thanks to our antivirus software but the worm is continually locking out users as it is trying passwords and our system locks accounts after 3 incorrect tries. I need something that can help me find the infected computer on our network so I can clean it up. Is there anything out there that can help me do this? A:[SOLVED] Locating an infected PC I solved this issue a while ago and here is how i solved it: Go into event viewer on the server and see if you can find a user or computer trying to elevate it's permissions. 2 more replies Answer Match 49.14% i am a computer novice and am trying to locate where my clock battery in my motherboard but i don't know where it is. could someone give me any info please. A:Solved: locating the motherboard 15 more replies Answer Match 49.14% I want to find the "I386" folder on my hard drive. How do I do this? Thanks. A:Solved: Locating HD folder 6 more replies Answer Match 48.72% I am trying out an open source anti virus called ClamWin and so far, it is actually very good. Just wondering if anybody else has tried it out and what did they think. Another thing, is there an open source anti spyware and if so, where can I get it? A:Free open source anti spyware 10 more replies Answer Match 48.72% Spurious commercials play audio on my Xp computer. When I run Avast spyware, no results shown, but usually removes these commercials until I have been back on the net for a while later. The ads seem to be of the Hollywood type. No video shown, just audio. I check Task manager but there is no shown application running for this invasion. A:Spyware Ads Audio from InterNet Unknown source Hello and Welcome. For help with infected machines.... We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote: Having problems with spyware and pop-ups? First Steps link at the top of each page. --------------------------------------------------------------------------------------------- Please follow our pre-posting process outlined here: http://www.techsupportforum.com/f50/...lp-305963.html After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. 1 more replies Answer Match 48.3% Tech Support Guy System Info Utility version 1.0.0.1 OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 4 Processor Count: 1 RAM: 510 Mb Graphics Card: NVIDIA GeForce2 MX 100/200, 64 Mb Hard Drives: C: Total - 95393 MB, Free - 73460 MB; Motherboard: Intel Corporation , D845EBT , AAA92334-304 , IMBT22606146 Antivirus: AVG Anti-Virus Free Edition 2011, Updated: Yes, On-Demand Scanner: Enabled I have a VPRMatrix 240R desktop computer that is a 2002 model. I can't figure out how to get to the startup list of programs that start when the computer is logged on to. I had a program that got to it with a simple click of the proper tab. I didn't renew the program because they kept adding other forms of virus and other tech to their products, and would not tell me what I really needed. So, I am trying to disable some of the programs that start when I log on, and I can't figure where the list is. Can someone spark my brain as to where I could find this startup list please? Thanks....... A:Solved: Locating XP startup menu The easiest way is to do the following: Click Start Run Type "msconfig" Click the startup tab. 3 more replies Answer Match 48.3% Hi, I'm on Win XP. Was surprised to see my hard drive is almost full. Without going thru individual folders and files, is there a way to generate a list of the biggest files under the whole drive? thank you. A:Solved: Locating biggest files Hi trailerparkboy Try TreeSize free: http://www.jam-software.com/freeware/index.shtml 2 more replies Answer Match 48.3% I've been told (not here; elsewhere) that it's a good idea to update your modem driver. Since my office computer is well over 2 years old, I thought I would give it a try -- except, I can't find the driver I need. I have a U.S. Robotics 56K WIN INT modem in my Toshiba 3100 computer. I have the product number, but not here at home where I am typing. I've tried the USROBOTICS and 3COM web sites, but can't seem to find anything. Can anyone here tell me where/how to look? A:[SOLVED] locating a modem driver? 8 more replies Answer Match 48.3% Hi all. I'm in the midst of setting up a mass deployment of Windows 7 using the available MS tools, such as MDT 2010, Windows AIK, etc. The image will be applied to a single make/model of PC - HP Compaq 6200 SFF. I have everything ready but need to identify/locate the actual driver file being used by these PC's for network connectivity. This is required because once the Windows PE environment is loaded it's supposed to look to the deployment share on the network for the information and files, but it can't do that if the network drivers aren't loaded during the Windows PE boot process. I'm trying to identify the driver file name so that I can inject that file into the image that is already created. I was looking at a set of instructions for injecting a driver file into an image and it said to locate the INF file for your network driver. I can't figure this one out. How do I locate the one INF file that's for my network driver? A:Solved: Locating driver file What's the specific model of network card that you need a driver for? Generally, the installation will include the inf file. Do you have a driver disk from a manufacturer? If you don't know anything about the cards, I recommend using a linux livecd and the 'lspci' command. Linux is far better at Windows at displaying information about connected hardware, especially devices that require obscure drivers. If you need to get the card model number, download and burn the latest Ubuntu install disk and boot it up in live cd mode. Then open up a terminal, type lspci, and hit enter. Look for a line in the output that starts with "Ethernet controller:" 2 more replies Answer Match 48.3% Hope someone can help. I can't seem to find the driver for a Lucent Win Modem. My OS is Xp. Really be grateful for help. A:Solved: help with locating modem driver 12 more replies Answer Match 48.3% I have backup programs but for some special reason like to save the Mail Files by them selves. I did this in 98 with no problem but using the Search program in XP to get the pathway to the Identities folder I find that along the way some files do not exist so the pathway is stopped and I cannot locate the Identities folder. Carrollm A:Solved: Locating Identities Folder 6 more replies Answer Match 48.3% Hey there all, I'm in need of some help. First off I'd like to start off by saying that I'm something of a novice when it comes to computers both where hardware and software are concerned. That being said if you are nice enough to try and help me out please supply information in a 'Computers: For Dummies' type fashion because a good deal of the technical lingo will probably be lost upon me. Anyhow, getting to the issue. A few days ago I had an unfortunate mishap with my laptop (a Toshiba Satellite c655) wherein the hard drive became damaged (as far as I know). So I ended up replacing the original HD (a Seagate 2.5 500GB 5400RPM) with a HGST 2.5 500GB 7200RPM. My computer originally came installed with Windows 7 as the OS but didn't ship with an install disc so to format the new HD I ended up using an old Windows XP Professional SP3 (x86) install disk that I had. The problems that I have been previously met with that caused me to replace my hard drive in the first place are all taken care of but now I have a new issue. Everything else seems to be operational on the computer but I can't connect to the internet. After trying for days to establish a connection to the internet through the network and connections settings I took to the internet on another comp to find out that my machine was missing the proper drivers for the wired and wifi devices and something called a simple communications device. There are about four to five devices list... Read more A:Solved: Issues locating driver(s) 11 more replies Answer Match 47.88% I have a Dell Dimension E310 with a Pentium 4 using using XP and it went blue screen. At first it said I had no hard drive. So I had to reformat it to get XP to come back. When it did, seemed eveerything was ok but then on Device manager I have yellow question marks at ethernet controller, PCI Device, SM Bus Controller, and video controller. Does that mean I have no drivers for the motherboard? I have tried plugging back in and restarting and still no good. How can I get the drivers if I cannot connect to internet? A:Solved: HELP locating ethernet controller after reformat 12 more replies Answer Match 47.46% I use Microsoft Outlook for email. Just finished installing a new hard drive. Can somebody please tell me the name of the folder/folders where I can find all my email files and folders on my old hard drive?? It was easy when I used Outlook Express years ago, but Outlook has them pretty well disguised. Thanks in advance A:Solved: help with locating email files on microsoft outlook 3 more replies Answer Match 47.46% Greetings, Recently, the hard drive for my laptop was damaged for unknown reasons, and I had to replace it with a brand new one. I am in the process of re-formatting the disk using Windows XP. However, I cannot retrieve the original drivers for the laptop (internet, video or audio). The model of the laptop is a VAIO VGN-FS740/W. I would greatly appreciate any assistance that you could provide! Thanks, ~Trav.~ A:Solved: Assistance for locating drivers for VAIO laptop. Please help! 7 more replies Answer Match 47.04% Hi ~ I am working on a Packard Bell computer which has NO literature for the motherboard. I am trying to disable the onboard video jumper but cannot locate it. (I've searched high and low on the motherboard - it isn't labeled.) Any suggestions? I am not having a conflict with the new video card I installed, I just want to be sure to NOT have any in the future by disabling the onboard (which is not working correctly anyway.) Thanx! A:{SOLVED} Locating onboard video jumper on unlabeled motherboard 15 more replies Answer Match 47.04% I want to backup all my data files for Mozilla Thunderbird and Firefox. Exactly what are these files? How do I locate them? A:Solved: Locating All Data Files for Moxilla Thunderbird & Firefox Hi, Would this prog for Mozilla help you? Link shown below: MozBackup is a simple utility for creating backups of Mozilla Firefox, Mozilla Thunderbird, Mozilla Sunbird, Flock, SeaMonkey, Mozilla Suite, Spicebird and Netscape profiles. It allows you to backup and restore bookmarks, mail, contacts, history, extensions, cache etc. It's an easy way to do Firefox backup, Thunderbird backup Inserted from <http://mozbackup.jasnapaka.com/> Richard 3 more replies Answer Match 46.2% whenever i try and play an mp3, i get an error message which says that windows could not find sysrnj.exe. it asks me to try and locate it myself, but i dont know whats going on.. help please!!! A:[Solved] comp wont play mp3s - - problem locating sysrnj.exe 7 more replies Answer Match 45.78% Well I obviously have a problem. Whenever i try and log into my xp account i get a bsod. The only info i get on the "error" is: stop: 0x00000008E (0xC0000005, 0x80035A9D, 0x00000000) Now to give more info i think might be helpful. I recently contracted antivirus 09. I thought i had killed it but a last week super anti spyware found a trace of it and deleted it. (I followed basic steps the forum instructs) So i put that out on the table. Lately my internet (the past 2 days) has not been working. It works one morning but after i put it in sleep mode for 8 hours and come home the internet no longer works. So i looked online to see if i could dig up anything. My ie was displaying a address that had megaclick (something like that, it stopped) in it instead of the default google. That from my research on the internet was from the megaupload manager. So i thought to get rid of it. After i uninstalled it i booted in safe mode to run my various scans. I have McAfee, Avg8, super anti spyware, and Malwarebytes anti malware. Since my tango with antivirus 09 my avg has no longer worked. (I stupidly uninstalled it when it would no longer update during my time with antivirus 09 so i uninstalled and reinstalled it and that's when it no longer worked. It would start a scan and then it would bsod with the error: no_page_error something. i can get the error if it would help. My friend said that the data in avg was corrupted giving me the error. The error... Read more A:[SOLVED] Computer trouble Hello , if you have 2 antivirus programs installed remove one of them for all they will do is fight each other rather then protect your system !! okay now heres what you need to do to get your system free from infection what you need to do is follow this link http://www.techsupportforum.com/secu...oval-help.html for this to work properly you must follow all instructions if you can not compleat a step make a note and then move to the next step save all logs to the desktop for ease of reposting when you have compleated the steps do not post back here you must start a new post in the (Highjackthis Forum log help forum) of this site stand strong for the techs there are busy let them know of this thread 2 more replies Answer Match 45.78% This isn't really Software related, just really need an answer or two on why this is happening and if this has happened to anyone else. Well my problem is that my computer freezes or restarts itself whenever it pleases. Usually when I have about 3-5 programs running my computer will just freeze, sometimes only one! Then I have to restart it manually, then about 3-4 hours later it will restart itself or freeze again. But this doesn't happen every 3-4 hours, sometimes it can be days before it will freeze/restart then I have to do the process of re-booting my computer again. I was talking to a friend about this, he knows a thing or two about computers. He says it's the lack of memory on my computer that once I have too many programs running at once the processor can take all that memory at once, then it will restart or freeze on it's own... I've had this computer a little over 2 years now, and this started about late March of this year, before that, everything was running smoothly, no freezes or restarting. If anyone has any feedback on this, feel free to reply, thanks. A:[SOLVED] Computer Trouble Quote: Originally Posted by MikeJR I've had this computer a little over 2 years now, and this started about late March of this year, before that, everything was running smoothly, no freezes or restarting. It sounds like you added some software in March that may be causing this. Did you add new software in March? Also do you run with a firewall and anti-virus? Another thing do you keep your firewall, anti-virus and XP updated (I am assuming you are running with XP with System Pack 2 installed)? Lastly, do you add a lot of new software and then remove them? jo60 8 more replies Answer Match 45.78% My computer tower has been through a lot, and it's beginning to fall behind the standards of today's pcs. However, my PC has been running abnormally slow lately, and I'm not sure if it's because of the computer or an infection or some kind. It's never been this slow before. Avg found nothing. Logfile of HijackThis v1.99.1 Scan saved at 7:06:31 PM, on 5/10/2006 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\WINNT\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\WINNT\system32\stisvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\mspmspsv.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.EXE C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\Muiltmedia keyboard utility\1.3\KbdAp32A.exe C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe... Read more A:Solved: Very old trouble on a very old computer. 16 more replies Answer Match 45.36% Hello, I recently posted because I had a virus on my computer but I ended up just reloading my xp computer instead of trying to have you help me remove the virus. But after I reloaded it, I realized that I can't find my motherboard installation disk. So I found the drivers online (the motherboard is a MSI 760 GM-P33) and I installed them but my computer is not working properly. If I look at that device manager, it shows yellow exclamation points on other devices and pci device (2 times) and video controller. I also can't seem to download anything at all and it's not picking up the windows updates so I can update it and when I try to search for them manually, it won't allow me to download them. Do you have any suggestions on what I can do? Thanks, Deanna A:[SOLVED] trouble with computer after reloading You should only download your drivers from the MSI download page for your motherboard. In the Device Manager, do you a setting for Network Adapters? On an internet computer, go to MSI drivers page: MSI Global - Computer, Laptop, Notebook, Desktop, Motherboard, Graphics and more, download the System & Chipset driver and install that first, if you don't have internet, save it to a USB Flash Drive and install it on the troubled computer. Also download the Onboard LAN driver, and any other device drivers needed from the Device Manager, including the two Other drivers on the Download Page. 19 more replies Answer Match 45.36% Hi, For another computer, I have two maxtor harddrives connected via IDE to a P4P800-E Asus motherboard. When booting up, the system goes through some check with something called "FastBuild" which I have never heard about. I think it may have something to do with having the two harddrives work together. This computer here was bought used so maybe the previous user customized the bios? Anyway, if I try to reformat as usual, running the Win XP Pro Cd while booting up, and install as usual, the setup files load up fine. Then, when I hit enter (to setup Win XP), there's a 25 second delay where the bottom of the screen (grey area) says "Please Wait..." and then the screen loads up where it should show my partitions and allow me to choose which to install. THere's no highlight bar - instead, it says "Unknown Disk" <this drive cannot be found> and it says this twice - I'm assuming because I have two of these harddrives - both of which cannot be read. So 'delete partition' doesn't work - so my only option is Enter = Install. Then the following message comes up: "A problem has been detected and windows has been shut down to prevent damage to your computer THe problem seems to be caused by the following file: setupdd.sys PAGE_FAULT_IN_NONPAGED_AREA If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure ... Read more A:Solved: Trouble reformatting a used computer 16 more replies Answer Match 45.36% Parts in system: ABIT AG8 LGA 775 Intel 915P ATX Intel Motherboard http://www.newegg.com/Product/Product.aspx?Item=N82E16813127182 Intel Pentium 4 540 Prescott 3.2GHz 1MB L2 Cache LGA 775 Processor - Retail http://www.newegg.com/Product/Product.aspx?Item=N82E16819116183 CORSAIR XMS 1GB (2 x 512MB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel Kit Desktop Memory http://www.newegg.com/Product/Product.aspx?Item=N82E16820145450 SAMSUNG HD502HI 500GB 5400 RPM SATA 3.0Gb/s Hard Drive http://www.newegg.com/Product/Product.aspx?Item=N82E16822152137 POWERCOLOR HD2400PRO 512MB SCS Radeon HD 2400PRO 512MB 64-bit GDDR2 PCI Express x16 HDCP Ready Video Card http://www.newegg.com/Product/Product.aspx?Item=N82E16814131142 JUST PC Gazelle JPC899TI Titanium/Silver Steel / Plastic ATX Mid Tower Computer Case 450W Power Supply http://www.newegg.com/Product/Product.aspx?Item=N82E16811200022 okay, that is the basics. If I've forgotten something, please let me know. I am using the stock heat sync, and I've already tried to swap out the power supply for a Antec 430W PSU that was in a friends system. It also does not work. The problem I'm having is: I turn on the computer, and then it boots up. about 10-20 seconds go by, it just shuts off. Randomly, no message, no nothing. The HDD that I'm using is blank, and I've unplugged it so I do not damage it. I've taken the 2032 battery out of the mobo and let the CMOS reset, which changed things, but really did not... Read more A:Solved: Trouble with computer I'm putting together 12 more replies Answer Match 45.36% Deckard's System Scanner v20071014.68Run by Administrator on 2008-06-27 12:34:58Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 4 Restore Point(s) --4: 2008-06-27 16:35:07 UTC - RP11 - Deckard's System Scanner Restore Point3: 2008-06-27 15:48:31 UTC - RP10 - Removed Funhouse2: 2008-06-27 15:46:01 UTC - RP9 - Last good restore point1: 2008-06-27 15:45:43 UTC - RP8 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 383 MiB (512 MiB recommended).-- HijackThis (run as Administrator.exe) ---------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:39:30 PM, on 6/27/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Fi... Read more A:Infected With-warning! Spyware Detected On Your Computer! Install An Antivirus Or Spyware Remover To Clean Your Computer Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Click Start -> Control Panel -> Add Remove Programs and uninstall this program:My Web Search (Zwinky) ==============Please download the OTMoveIt2 by OldTimer. Save it to your desktop. Please double-click OTMoveIt2.exe to run it. Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\lphc9h7j0e33t HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\NoDispBackgroundPage HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\NoDispScrSavPage HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\Wallpaper C:\WINDOWS\system32\lphc9h7j0e33t.exe C:\WINDOWS\system32\blphc9h7j0e33t.scr Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.Click the red Moveit! button.A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.Close OTMoveIt2If a f... Read more 2 more replies Answer Match 45.36% Hi all, my background changed to what is in the title saying Warning, spyware detected on yoru computer install antivirus or spyware to clean computer. I tried searching for solutions on google and already tried spyware doctor and spyware bot. When those didnt work I downloaded Hijackthis and ran it. The following is the long. Any help is greatly appreciated especially in layman's terms as I am not the most computer savvy. Thanks again. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:57:22 PM, on 7/18/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Funk Software\Odyssey Client\odClientService.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Connected\AgentSrv.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\m... Read more A:Changed Background To Warning Spyware Detected On Computer Please Install Antivirus Or Spyware To Clean Computer Hi kb1171,First, we need to backup your registry:Please go to Start > RunPaste in the following line:regedit /e c:\registrybackup.regClick OK.It won't appear to be doing anything, that's normal.Your mouse pointer may turn to an hour glass for a minute.Please continue when it no longer has the hour glass.Registry FixPlease open up an instance of Notepad.Click on: Start, thenAll Programs, thenAccessories, thenNotepadCopy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad REGEDIT4 [-HKEY_CURRENT_USER\Software\Classes\CLSID\{eec00589-90e6-4a27-b81f-61c7b2616351}] [-HKEY_CURRENT_USER\Software\Classes\PROTOCOLS\Filter\text/html]Save it as "All Files" and name it RemoveFilter.reg. Let the location be your desktop.Navigate to your desktop.Double click RemoveFilter.regA window will prompt you to Merge RemoveFilter.reg with the Windows Registry, this is normal. Choose Yes/Ok.Upgrading Java:Download the latest version of Java Runtime Environment (JRE) 6 Update 7.Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".Click the "Download" button to the right.Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".Click on Continue.Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun ... Read more 1 more replies Answer Match 45.36% My sister brought me her computer to fix it for her, said it was running really slow. When I first started the computer up and logged into Windows, I found a blue screen with a warning on it, "Warning Spyware Detected On Computer Please Install Antivirus Or Spyware To Clean Computer". I knew then that she had gotten some malware somewhere. I had to press ctrl-alt-delete and manually run the explorer bar, and then I got an error stating that Windows Explorer has encountered a problem and needs to close. I have been working around this and have searched the internet for ways to fix this malware problem. I have downloaded Malwarebytes' Anti-Malware and ran that, removing over 270 Trojans. But to no avail, the blue screen with the warning is still there and you still have to run explorer.exe manually. Here are my Deckard's System Scanner logs.Deckard's System Scanner v20071014.68Run by Michele McClure on 2008-07-19 12:35:38Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --55: 2008-07-19 17:36:06 UTC - RP1529 - Deckard's System Scanner Restore Point54: 2008-07-18 23:22:30 UTC - RP1528 - System Checkpoint53: 2008-07-10 18:11:37 UTC - RP1527 - System Checkpoint52: 2008-07-09 17:48:43 UTC - RP1526 - System Checkpoint51: 2008-07-08 17:18:40 UTC - RP15... Read more A:Background Changed: 'warning Spyware Detected On Computer Please Install Antivirus Or Spyware To Clean Computer' On Blu... Hello. I am PropagandaPanda (Panda or PP for short) and I will be helping you with your log.I will need some time to look over your computer's log(s). You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here. Please take note of a few guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if... Read more 3 more replies Answer Match 44.94% Hey everyone, I heard this website is great to ask question and I got a lot of help from you guys before and I can tell you know your stuff. I'm a new member just signed up because I just got a problem that I don't know how to solve. I have Windows XP and this is a custom made computer so I don't know if that changes anything with fixing it or not. I was surfing online through some forums and then I got a little screen that popped up from my Avast virus protection and it said it found something. I usually don't read it and I usaully choose delete which worked fine up until now. After clicking on delete it would keep on reappearing saying that it found a virus. So I was guessing it I should continue pressing delete. Then a little program came up and I could tell it was a spyware or a virus so I closed it. When I saw the name I went to add and remove programs to try and to uninstall it. I clicked on it multiple times to uninstall and it said it was succesfull but it wasn't. My screen then turned blue like the blue screen of death but I could still see the desktop and there was something written in the middle which was "Warning! Spyware detected on your computer! Install antivirus or spyware remover to clean your computer" in a box. So I decided to go into the program files and delete this program right away from the source. So I found it and it had a weird name it was like geber gaber. Once I deleted it it didn't look like it was sp... Read more A:Warning! Spyware Detected On Your Computer! Install Antivirus Or Spyware Remover To Clean Your Computer Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a li... Read more 11 more replies Answer Match 44.94% After running Ad-Aware, Avg, and HouseCall my Desktop is still hijacked. My screen will go completely blue with warning of spyware and a notice that my computer must be restarted and to press F8 to restart. I press F8 and I go back to where I was with all applications still open. I've had a green screen come up with what looked like real time typing going on. The type again says that my computer needs to shut down followed my a message about information code and then a lot of mumbo jumbo nubers and digits until I press F8 or Ctrl Alt Del.Here is my Highjack this log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:17:17 PM, on 8/19/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVG7\avgcc.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb03.exeC:... Read more A:Warning! Spyware Detected On Your Computer! Install An Antivirus Or Spyware Remover To Clean Your Computer. I went through the reccomended scans - disk cleanup, adaware, spybot, housecall, AVG, then stinger. I've been running a scheduled scan daily with AVG. My computer is still slow. Of course this computer is old. Is that the problem or can I get a little more speed?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:13:09 PM, on 8/29/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\lxddcoms.exeC:\Program Files\Common Files\Motive\McciCMService.exeC:\WINDOWS\system32\PSIService.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\AT&T\Internet Security Wizard\ISW.exeC:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lexmark 2500 Series\lxddamon.exeC:\PROGRA... Read more 3 more replies Answer Match 44.94% I got the message "Warning! Spyware Detected On Your Computer Install An Antivirus Or Spyware remover to clean your computer" on my computer yesterday.Followed instructions provided by this site but still i can see the same problems.Find the attached Logs Produced by DSS.Any Help will be appreciated. A:Warning! Spyware Detected On Your Computer Install An Antivirus Or Spyware Remover To Clean Your Computer Hello gables, Welcome to Bleeping Computer Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you. Thanks, tea 2 more replies Answer Match 44.94% Hi everyone, I just recently gained a job at an internet cafe called xxxxxxxx, in xxxxxxxxx, Colorado. There is a computer here that has had some trouble and I can't quite figure it out. The original problem is the computer would boot into windows and explorer would never start. I tried the same thing in safe mode, and it still would not run. So I ran a windows repair on the computer, by inserting a windows xp home cd, and selecting the repair option AFTER you choose to install windows to the hard drive. During the install process it came up with a couple of error messages telling me the computer did not have administrator rights, so I couldn't install specific files. But it continued through and seemed to reinstall windows. Now when I start the computer, it comes up to a blue screen then immediately restarts itself. And it continues to cycle itself through this loop. Any suggestions? Thank you so much, Brandon A:[SOLVED] Internet Cafe - Computer trouble Hi Brandon. First, congrats on your new job. Anyway, access the boot menu like you would to boot into safe mode. But Disable automatic restart on system failure, and then boot into Windows. It should show a BSOD. Post the entire contents of the error. you don't have to post the "A problem has been detected and Windows has been shut down to prevent damage to your computer..." part, just the technical details. 19 more replies Answer Match 44.94% Hi everyone, My name is Todd, and I'm a college student living on campus with a bit of a network problem. Let me explain some things that focus on the problem I'm having. My college has network policies for any laptop or computer being used in the dorms. They have a system set up to "validate" your MAC address after a series of tasks (i.e. installing their version of McAfee VirusScan, updating your OS with patches and updates, etc.) all to ensure security. I had my computer validated through their policy system. If any computer is not validated then it redirects the user to the registration page, disallowing any unvalidated computer from accessing any other website or URL. My computer's been running fine since the first day, but just last night I lost the connection. Let me explain why. I brought another laptop from home (my Fujitsu S7010) and tried to get it registered and validated on the network. I used the ethernet connection in my room and when I expected it to redirect me to the registration page, it didn't. It was just stuck on "Acquiring Network Address" and didn't connect. I gave up and tried my original working laptop, but that didn't work. For some reason, the network is "ignoring" any connection through my ethernet jack. I tried other ethernet jacks with my working laptop and it connects fine. It seems like now whenever I try to use the ethernet jack in my room, I can't connect. Is there a way ... Read more A:Solved: LAN trouble - network ignores my computer You need to contact the campus IT folks and explain what you posted here. That's the way to solve this issue. 3 more replies Answer Match 44.94% First of all, I am a first-time poster on this website and I am a huge fan of what you all are doing. You all are saving people endless amounts of stress and frustration! Second of all, I've followed the 5 steps to posting a log and the only one that I wasn't able to complete was the operating system update. I am currently running XP with SP2 so I'm not sure if it is necessary to roll back to an earlier version, or even how to do that in the first place. The main issue that I'm having is that my computer is running much slower than normal, especially when I have left it on for a while. Also, I feel like I am accumulating more processes than are normal including some that look like redundancies. I've attached the Panda Scan and the Deckard's System Scan (extra.txt) info to this post and the main.txt info is pasted as the following. Thank you very much for your help!! Deckard's System Scanner v20070328.36 Run by Administrator on 2007-04-01 at 15:07:43 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 40: 2007-04-01 19:07:56 UTC - RP809 - Deckard's System Scanner Restore Point 39: 2007-03-31 22:26:15 UTC - RP808 - System Checkpoint 38: 2007-03-30 22:04:24 UTC - RP807 - System Checkpoint 37: 2007-03-29 19:15:17 UTC - R... Read more A:Computer is Really Slow...Any Help Appreciated! bump bump 9 more replies Answer Match 44.94% I had a horrible virus the other day and having been trying to fix it. Well i finally got kaspersky to update and run. It caught all kinds of stuff. I ran the program a couple more times and realized it was a reoccuring virus in the registry and decided to just do a full system restore. My computer wont't even let me do that. It gave me a fatal error and shut down. The virus deleted some files necessary to do this I believe (not sure of course) so I went back on and ran the program again and just kept working the virus count down and having the program delete what it could. Well after the last run through... windows loads up, but no icons, no task bar, no ability to get into task manager, no keys bring up anything. Not even in safe mode. At this point I would be completely content with losing ALL info and just being able to use my system recovery cd. I tried booting from the disk and pc angel does not go from the disk it seems even when i change the boot menu to only allow cd rom boot. I am lost and very frustrated. I hope there is someway I can at least be able to do a system recovery? A:Devastated computer.. any help would be appreciated System manufacturer and model? Do you have complete restore/recovery CDs? Have you checked your owner's manual...on how to use these restore/recovery CDs? Louis 10 more replies Answer Match 44.94% Hi, Last night I installed identity patrol version 2.0. Do I regret this ..... yes!! This program is junk and has caused me a major headache. I uninstalled this fine piece of identidentity patrol software. also ran cc cleaner on reg etc. I have problems now with spybot updates being blocked also malwarebytes update and if I try to get to any antivirus or spyware removal sites that is also being blocked. There are also random explorer popups some connecting some not to the usal junk sites. Have included hijack this log, I haven't used this before so any help would be appreciated to get my computer back to normal. Any and all help appreciated thanks in advance. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:42:22 AM, on 1/05/2010 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\system32\taskhost.exe C:\Windows\Explorer.EXE C:\Windows\Snigya.exe C:\Program Files\ESET\ESET Smart Security\egui.exe C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe C:\Windows\Samsung\PanelMgr\SSMMgr.exe C:\Windows\System32\CtHelper.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe C:\Program Files\Creative\MediaSourc... Read more A:Computer hijacked, Any and all help appreciated Have now solved problem using malwarebytes ..... downloaded last version and updates thru another pc and ran on my computer and problem solved. Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4056 Windows 6.1.7600 Internet Explorer 8.0.7600.16385 1/05/2010 21:11:53 mbam-log-2010-05-01 (21-11-53).txt Scan type: Full scan (C:\|D:\|) Objects scanned: 368412 Time elapsed: 1 hour(s), 19 minute(s), 54 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 3 Registry Values Infected: 1 Registry Data Items Infected: 4 Folders Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\Software\M5T8QL3YW3 (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\QZAIB7KITK (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\m5t8ql3yw3 (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameS erver (Trojan.DNSChanger) -> Data: 93.188.164.13,93.188.166.114 -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Inter ... Read more 1 more replies Answer Match 44.94% Lately have been getting the blue screen of death. Also, had my computer restart a few times. It's possible it's due to the Seagate Expansion Hard Drive I have been recently using but not sure. I tested the ext. and my internal hard drive with Seagate testing software with no issues though. Here's the log file of the blue screen view from Nirsoft, any help is much appreciated,: ================================================== Dump File : Mini120211-01.dmp Crash Time : 12/2/2011 8:24:56 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x1000000a Parameter 1 : 0x00000054 Parameter 2 : 0x0000001c Parameter 3 : 0x00000001 Parameter 4 : 0x80502cca Caused By Driver : afd.sys Caused By Address : afd.sys+1085a File Description : Ancillary Function Driver for WinSock Product Name : Microsoft? Windows? Operating System Company : Microsoft Corporation File Version : 5.1.2600.6142 (xpsp_sp3_gdr.110817-1643) Processor : 32-bit Crash Address : ntoskrnl.exe+2bcca Stack Address 1 : ntoskrnl.exe+2bf2f Stack Address 2 : ntoskrnl.exe+2b13e Stack Address 3 : ntoskrnl.exe+2b32b Computer Name : Full Path : C:\WINDOWS\Minidump\Mini120211-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 2600 Dump File Size : 90,112 ================================================== ================================================== Dump File ... Read more A:BSOD on Computer - Your Help Appreciated Hello and welcome to BC Could you uninstall PreSonus FireStudio software then reboot your system and installing PreSonus FireStudio software again and does you still get BSOD or not? Please tell your Computer Brand and Model on your next post and have you do some upgrade on your Computer? 2 more replies Answer Match 44.94% Here's a hjt log from my daughters computer. It's been running slow she's been telling me. She does have a habit of downloading some dodgy syuff. Logfile of HijackThis v1.99.1 Scan saved at 19:10:56, on 15/03/2007 Platform: Unknown Windows (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16386) Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\SiteAdvisor\6028\SiteAdv.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Windows\ehome\ehmsas.exe C:\Users\Sophena Mcann\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet... Read more A:Slow Computer, HJT LOg, any help much appreciated. 9 more replies Answer Match 44.94% Logfile of HijackThis v1.99.0 Scan saved at 12:16:48 AM, on 1/8/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\pctspk.exe C:\WINDOWS\system32\S3tray2.exe C:\WINDOWS\System32\rmctrl.exe C:\WINDOWS\system32\RUNDLL32.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Yahoo!\Messenger\ypager.exe C:\Program Files\BPFTP Server\G6FTPSrv.exe C:\Program Files\Common File... Read more A:Im having many computer problems, any help will be appreciated.. 10 more replies Answer Match 44.94% Hi there, As per instructions here is the DDS.txt, and attached is the attach.txt file. However when I ran Gmer.exe and clicked on scan the computer immediately crashed to a blue screen with PFN_LIST_CORRUPT as the error. I re-booted and tried again, it lasted 30 seconds into the scan until it crashed again. I tried once more, but the computer crashed again. This is the first time I've ever seen anything like this, and it only occured during the gmer scan. I had daemon tools installed on my computer, but un-installed it, used c-cleaner to make sure it was all gone and got rid of the imaginary drives : I'm not sure if that could be the issue. Therefore I don't have one of the .txt files, but thought It'd be better to post what I have than nothing at all. DDS (Ver_09-12-01.01) - NTFSx86 Run by James at 20:51:22.57 on Mon 14/12/2009 Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_15 Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.61.1033.18.3581.2362 [GMT 10:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted ... Read more A:Slow computer, help appreciated. BUMP, please. 1 more replies Answer Match 44.94% I have a very old computer and recently added an Nvidia Geforce Gt 740 1GB to improve my frames, but recently I've had even more problems and I think it's time for an upgrade, but I am on a budget so I'm not looking to toss away the money I had spent prior on that graphics card, so do you guys know of any computers with great processors but a poor gpu so I can switch my current gpu out in the new computer. I'm looking for something like an i5/i7 around$150 alone in the new computer and DDR4+ 8gb ram and a poor graphics card and psu doesn't really matter as long as it runs I don't plan on messing with it much further, and 500GB HDD 7200 RPM would be fine. I'd perfer Windows 7 over 8 or 10, but that's nonessential.

A:I'm looking into a new computer, advice appreciated.

Welcome to TSG,

I've edited your post as it didn't comply with forum rues, please be mindful of your language.

What kind of games are you looking to play? The GT 740 isn't a gaming graphics card so that may have been a bad purchase and you may need to get a better card anyways. But it'll really depend on what games, the screen resolution, and quality settings you choose. It might suffice for your needs but you'll have to expand on that and give us more info.

You also didn't give a budget of how much you want to spend.

Also the power supply does actually matter, a low quality power supply will give you problems and cost you significantly more in the long run.

3 more replies

My computer isn't acting strangely, aside from being a little slower than usual, but my virus scanners all find these things that they cannot apparently get rid of. I figured you guys could help me clean things up.

Here's the log from HiJackThis:

Quote:

Originally Posted by HiJackThis

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\Tablet.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINNT\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\1136348715\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

A:Got some stuff in my computer, help would be appreciated!

Anybody? Just a little help maybe?

1 more replies

hello all,i am new to this and am pretty basic on computers (should be better seen as im a business analyst!!!). i clicked on a site today and my computer went beserk!! i ran a AVG free scan which found some viruses but didnt get rid of them, its like someone is controlling my computer!! i have tried downloadin malware byte etc but it just crashes when i try installing it, it has happend with other applications where it says i dont have privelages to run etc, pleae please please i need you help guys!! i can get on internet ok, but music plays in backgound although nothing open and when i google sumthing it doesnt take me to the desired page!!this is what my AVG free found"\\?\globalroot\systemroot\system32\UACxdvfpjyevj.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault""\\?\globalroot\systemroot\system32\UACxdvfpjyevj.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault""\\?\globalroot\systemroot\system32\UACxdvfpjyevj.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault""\\?\globalroot\systemroot\system32\UACxdvfpjyevj.dll";"Virus found Win32/Cryptor";"Moved to Virus Vault""\\?\globalroot\systemroot\system32\UACxdvfpjyevj.dll";"Virus found Win... Read more

A:***My computer is infected, help much appreciated ***

We Need to check for Rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check only the Files box: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

14 more replies

I've finally gotten fed up with slow computer/browser performance and decided to do something about it. I'm following the guides in the sticky threads, and here's what I've got so far:

- Deleted unnecessary extensions from all browsers (Chrome/Firefox/IE/Pale Moon)
- Cleared history, cache, passwords, etc from all browsers (Chrome/Firefox/IE/Pale Moon)
- Removed all programs I don't recognize or use from Windows' program list
- Unchecked unnecessary programs from msconfig -> Startup
- Cleaned inside of computer with compressed air. I'm not too good with hardware stuff so I didn't remove anything, just got all the dust out that I could
- Ran CHKDSK on my main C: drive
- Ran System File Checker on main C: drive
- Ran Malware Bytes and Microsoft Security Essentials
- Defragmented drive

I suspect I have at least some malware on here given that my home pages in the browsers I don't use were set to a strange Yahoo address.

Here's my DDS log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Stephen Smith at 23:13:03 on 2013-12-24
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4094.2328 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.

A:Slow computer, any help appreciated

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8 more replies

Hi.

I was hoping to find some assistance with a problem.

I have a computer that I just installed Windows XP on and another that I just installed Vista Ultimate x64 on.

I'm unable to get the Windows XP computer to see the Vista Computer.

When I go to "My Network Places" on the XP computer and click the "View workgroup computers" link, I get the following error:

&#8226; Both computers are connected by wire to a Buffalo WZR2-G300N router named "Alexandra".
&#8226; I've set both of their Workgroup names to WORKGROUP.
&#8226; I've run the File and Printer sharing Wizard on the XP computer
&#8226; There are no third-party firewalls active on either computer
&#8226; Windows Firewall is disabled on both computers
&#8226; Both computers can ping each other with no problems.
&#8226; I've shared a folder on my XP computer
&#8226; All of the necessary Sharing and Discovery Buttons in Vista are Green (On)
&#8226; The Vista computer, when I view the map, shows the XP computer, see below:

Here's a picture of how the XP computer is setup on the network:

I'm at a loss as to what I can do to remedy this problem. I would appreciate any help that can be offered.

TIA!!

A:Solved: Trouble networking WinXP and Vista Computer

11 more replies

Hello. :3 So I was bored and wanted to use windows movie maker, but it wouldn't open and a little window just said error. I was thinking, "what if what ever program is being used to open it isn't working?" so I search the progam on the little start window and right click on it then i went to "open with..." and chose one. Then all the icons for all the programs on the bottom tool bar changed and then when I tried to open one it just said, "sorry (random program) doesn't support (random program) so it can't open." I've been trying to restore it to it's original state but nothing's worked. I can't even remember how i got on the internet! Can someone help me please? I'd very much appreciate it! Thank you! <3

A:Solved: Having amazing trouble with opening programs on my computer. Help please?

12 more replies