Tech Problem Aggregator

Computer freezing constantly: Malware related?

Q: Computer freezing constantly: Malware related?

Hello,

I've recently been having issues where my computer will stop responding at random times. I haven't yet noticed a pattern, but the most recent issue happened when I opened Facebook. If I'm playing music when the freeze happens, it starts sounding creepy and machine-like, with high-pitched noises and other strange sounds. Other windows stop responding and I can't use my computer for about 30 seconds. I'm not sure if this is Malware related or not. I haven't been to any malicious websites or downloaded anything, but I don't know what else the problem could be.

Also, I'm running Windows 7 on an HP dm4x series laptop. I believe drivers are up to date and updates are installed to Windows.

Thanks!

Below are HJT and DDS logs. I will upload a GMER log when I can, but the scan was taking a long time.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:41:58 PM, on 2/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AcroTray.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Kyle\Desktop\Maintenance\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
O1 - Hosts: ::1 localhost #[IPv6]
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: TSBHO Class - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
O2 - BHO: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: FreePriceAlerts - {b996c5c8-d889-4667-95fb-352163f3a099} - C:\Program Files (x86)\FreePriceAlerts\adxloader.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: WeCareReminder - {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Kyle\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files (x86)\BitTorrent\BitTorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_149_Plugin.exe -update plugin
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Intel® Centrino® Bluetooth 3.0 + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Security Service (BTHSSecurityMgr) - Intel(R) Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Altera JTAG Server (JTAGServer) - Unknown owner - c:\altera\11.0\quartus\bin64\jtagserver.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: Cisco NAC Agent (NACAgent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe
O23 - Service: NETGEARGenieDaemon - NETGEAR - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files (x86)\StumbleUpon\StumbleUponUpdateService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 19469 bytes

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Kyle at 16:43:10 on 2013-02-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8140.6112 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\vcsFPService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
c:\altera\11.0\quartus\bin64\jtagserver.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AcroTray.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
mURLSearchHooks: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886e-ec8c-43c1-a32c-e4c2b0b6395b} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: FreePriceAlerts: {b996c5c8-d889-4667-95fb-352163f3a099} - C:\Program Files (x86)\FreePriceAlerts\adxloader.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: WeCareReminder Class: {d824f0de-3d60-4f57-9eb1-66033ecd8abb} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
BHO: HP Network Check Helper: {e76fd755-c1ba-4dcb-9f13-99bd91223ade} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [Google Update] "C:\Users\Kyle\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [BitTorrent] "C:\Program Files (x86)\BitTorrent\BitTorrent.exe" /MINIMIZED
uRun: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_149_Plugin.exe -update plugin
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
mRun: [<NO NAME>]
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
StartupFolder: C:\Users\Kyle\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
TCP: DhcpNameServer = 192.168.5.1
TCP: Interfaces\{1BB00945-55D9-4CFE-A612-C32E0E11C38D} : DhcpNameServer = 192.168.5.1
TCP: Interfaces\{1BB00945-55D9-4CFE-A612-C32E0E11C38D}\2596365602F477C637 : DhcpNameServer = 10.128.92.32 10.129.92.32
TCP: Interfaces\{1BB00945-55D9-4CFE-A612-C32E0E11C38D}\2656C6B696E6E233837326 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{1BB00945-55D9-4CFE-A612-C32E0E11C38D}\478656778696475686F6573756 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{1BB00945-55D9-4CFE-A612-C32E0E11C38D}\759656373723031353 : DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{1BB00945-55D9-4CFE-A612-C32E0E11C38D}\E45445745414250383 : DhcpNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO-X64: Canon Easy-WebPrint EX BHO - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO-X64: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO-X64: TSBHO Class - No File
BHO-X64: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: FreePriceAlerts: {b996c5c8-d889-4667-95fb-352163f3a099} - C:\Program Files (x86)\FreePriceAlerts\adxloader.dll
BHO-X64: 0x1 - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO-X64: WeCareReminder - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
BHO-X64: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO-X64: HP Network Check Helper - No File
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: BitTorrentBar Toolbar: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files (x86)\BitTorrentBar\tbBitT.dll
TB-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File
mRun-x64: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun-x64: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
mRun-x64: [(Default)]
mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun-x64: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
IE-X64: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Kyle\AppData\Roaming\Mozilla\Firefox\Profiles\nkodgylt.default-1346110678324\
FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Common Files\Wolfram Research\Browser\8.0.4.2609412\npmathplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll
FF - plugin: C:\Users\Kyle\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Kyle\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: C:\Users\Kyle\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Users\Kyle\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Kyle\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Kyle\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1167637.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_149.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_171.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-12-18 65192]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-11-1 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AMPPALR3;Intel® Centrino® Bluetooth 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-4-21 1136640]
R2 BTHSSecurityMgr;Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-4-21 134928]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-3-17 265544]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-8-10 197536]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-7-11 26680]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-6-5 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-6-5 2375168]
R2 NACAgent;Cisco NAC Agent;C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [2011-7-25 1105848]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-7-9 231752]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2012-11-29 38608]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-1-31 3289208]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-6-5 2656280]
R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-23 1799472]
R3 AMPPAL;Intel(R) Centrino(R) Bluetooth 3.0 + High Speed Virtual Adapter;C:\Windows\system32\DRIVERS\AMPPAL.sys --> C:\Windows\system32\DRIVERS\AMPPAL.sys [?]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETwNs64.sys --> C:\Windows\system32\DRIVERS\NETwNs64.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-13 136176]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-4 251248]
S3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
S3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
S3 AMPPALP;Intel(R) Centrino(R) Bluetooth 3.0 + High Speed Protocol;C:\Windows\system32\DRIVERS\amppal.sys --> C:\Windows\system32\DRIVERS\amppal.sys [?]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]
S3 cphs;Intel(R) Content Protection HECI Service;C:\Windows\SysWOW64\IntelCpHeciSvc.exe [2012-10-30 276288]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-13 136176]
S3 intelkmd;intelkmd;C:\Windows\system32\DRIVERS\igdpmd64.sys --> C:\Windows\system32\DRIVERS\igdpmd64.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-25 115608]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-1-5 340240]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\system32\drivers\rdpvideominiport.sys --> C:\Windows\system32\drivers\rdpvideominiport.sys [?]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 StumbleUponUpdateService;StumbleUponUpdateService;C:\Program Files (x86)\StumbleUpon\StumbleUponUpdateService.exe [2011-4-14 103336]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
.scr=RasWin.Script
.
=============== Created Last 30 ================
.
2013-02-28 21:42:49 9162192 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{751B8ABF-A1CD-4FDF-B4D9-05FEEF7DCE33}\mpengine.dll
2013-02-27 16:38:36 9162192 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-02-27 05:55:14 16473456 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-02-26 08:01:09 -------- d-----w- C:\Users\Kyle\AppData\Local\{0D50DB2E-DF8A-4197-877C-787CFBE6676C}
2013-02-18 16:20:34 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-18 16:20:34 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-15 22:31:23 186432 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-02-13 19:28:27 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-02-13 19:28:26 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-13 19:28:25 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-02-13 19:28:18 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-13 19:28:17 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-02-13 19:28:16 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-02-13 19:28:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-02-13 19:28:16 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-02-13 19:28:16 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-02-13 19:28:14 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-02-13 19:28:13 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-02-13 19:28:12 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-01 19:07:57 -------- d-----w- C:\Users\Kyle\AppData\Local\{C18BEA0A-EA17-46BA-B56B-810FA6F97C4B}
.
==================== Find3M ====================
.
2013-02-27 05:55:40 71024 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-27 05:55:40 691568 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-01-30 10:53:22 273840 ------w- C:\Windows\System32\MpSigStub.exe
2013-01-20 21:59:04 230320 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
2013-01-20 21:59:04 130008 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2012-12-22 21:42:16 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2012-12-22 21:42:16 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
.
============= FINISH: 16:45:02.60 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 6/13/2011 12:30:18 PM
System Uptime: 2/25/2013 2:49:45 PM (74 hours ago)
.
Motherboard: Hewlett-Packard | | 1651
Processor: Intel(R) Core(TM) i5-2540M CPU @ 2.60GHz | CPU1 | 1794/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 684 GiB total, 524.152 GiB free.
D: is FIXED (NTFS) - 14 GiB total, 1.519 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: MpKsl71c9248e
Device ID: ROOT\LEGACY_MPKSL71C9248E\0000
Manufacturer:
Name: MpKsl71c9248e
PNP Device ID: ROOT\LEGACY_MPKSL71C9248E\0000
Service: MpKsl71c9248e
.
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Description: Radeon (TM) HD 6470M
Device ID: PCI\VEN_1002&DEV_6760&SUBSYS_1651103C&REV_00\4&23A27148&0&0008
Manufacturer: ATI Technologies Inc.
Name: Radeon (TM) HD 6470M
PNP Device ID: PCI\VEN_1002&DEV_6760&SUBSYS_1651103C&REV_00\4&23A27148&0&0008
Service: amdkmdap
.
==== System Restore Points ===================
.
RP360: 2/4/2013 9:32:04 PM - Windows Update
RP361: 2/8/2013 11:29:35 PM - Windows Update
RP362: 2/10/2013 11:00:54 AM - Windows Backup
RP363: 2/12/2013 9:54:56 AM - Windows Update
RP364: 2/16/2013 12:52:57 PM - Windows Update
RP365: 2/17/2013 11:12:24 AM - Windows Backup
RP366: 2/18/2013 10:15:57 AM - Windows Update
RP367: 2/19/2013 9:55:28 AM - Windows Update
RP368: 2/22/2013 9:48:13 PM - Windows Update
RP369: 2/24/2013 1:24:55 PM - Windows Backup
RP370: 2/26/2013 1:30:26 AM - Windows Update
.
==== Installed Programs ======================
.
.
7-Zip 9.20
Accelrys Draw 4.1
ACD/Labs Software in C:\ACDFREE12\
Adobe Acrobat X Pro - English, Français, Deutsch
Adobe AIR
Adobe Creative Suite 5.5 Master Collection
Adobe Creative Suite 6 Master Collection
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Help Manager
Adobe Reader X (10.1.6) MUI
Adobe Shockwave Player 11.6
Adobe Widget Browser
Agatha Christie - Peril at End House
Anki
Apple Application Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
BabylonObjectInstaller
Bejeweled 2 Deluxe
Bejeweled 3
Bing Bar
BitTorrent
BitTorrentBar Toolbar
BKChem-0.14.0-pre2
bl
Blackhawk Striker 2
Blasterball 3
Bounce Symphony
Build-a-lot 2
Cake Mania
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 3.0
Canon MP560 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Catalyst Control Center Profiles Mobile
Cause of the Month Reminder by We-Care.com v5.0.6.2
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
Chuzzle Deluxe
Cisco Connect
Cisco NAC Agent
Code Composer Studio v5
Conduit Engine
CyberLink YouCam
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
EasyBits GO
Energy Star Digital Logo
ESET Online Scanner v3
Evernote v. 4.2.2
Facebook Video Calling 1.2.0.287
Farm Frenzy
FATE - The Traitor Soul
Git version 1.7.11-preview20120620
GitHub
GnuWin32: Glpk-4.34
Google Chrome
Google Gmail Notifier
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Gummi version w32 unstable-4
Hewlett-Packard ACLM.NET v1.2.1.1
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP Games
HP On Screen Display
HP Power Manager
HP Product Detection
HP Quick Launch
HP Setup
HP Setup Manager
HP SimplePass 2011
HP Software Framework
HP Support Assistant
IDT Audio
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Intel(R) Wireless Display
IrfanView (remove only)
Java Auto Updater
Java(TM) 6 Update 37
JavaFX 2.1.1
JavaFX 2.1.1 SDK
Junk Mail filter update
Karnaugh Map Minimizer 0.4
League of Legends
MagicDisc 2.7.106
Mah Jong Medley
Malwarebytes Anti-Malware version 1.61.0.1400
McAfee Security Scan Plus
Mesh Runtime
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual J# 2.0 Redistributable Package
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
MiKTeX 2.9
ModelSim-Altera 6.6d (Quartus II 11.0) Starter Edition
Mozilla Firefox 19.0 (x86 en-US)
Mozilla Maintenance Service
mp3-2-wav converter 1.14
MSP-FET430PIF Driver
MSVCRT
MSVCRT_amd64
MuseScore 1.1 MuseScore score typesetter
Mystery P.I. - Stolen in San Francisco
Namco All-Stars PAC-MAN
NETGEAR Genie
Nios II EDS 11.0
Notepad++
Pando Media Booster
PDF Settings CS6
Penguins!
ph
PL-2303 USB-to-Serial
Plants vs. Zombies - Game of the Year
Poker Superstars III
Polar Bowler
Polar Golfer
poloware 2
PX Profile Update
Python 2.7 biopython-1.59
Quartus II 11.0
QuickTime
RasWin (remove only)
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek PCIE Card Reader
RealUpgrade 1.1
Recovery Manager
RollerCoaster Tycoon Deluxe
Ruby 1.9.3-p194
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype Click to Call
Skype&#8482; 5.10
Slingo Supreme
SSH Secure Shell
StumbleUpon IE Toolbar
swMSM
Texmaker
TexMakerX 2.1
ThinkingRock-2.2.1
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update

A: Computer freezing constantly: Malware related?

Here is the GMER log:

GMER 2.1.19115 - http://www.gmer.net
Rootkit scan 2013-03-01 11:30:31
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST975042 rev.0003 698.64GB
Running: GMER.exe; Driver: C:\Users\Kyle\AppData\Local\Temp\kwldqpow.sys
---- User code sections - GMER 2.1 ----

.text C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe[2692] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe[2692] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe[3280] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe[3280] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe[3272] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe[3272] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe[3732] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe[3732] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe[4104] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe[4104] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe[4144] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe[4144] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe[4164] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe[4164] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2

---- Threads - GMER 2.1 ----

Thread C:\Program Files\Windows Media Player\wmpnetwk.exe [3528:3180] 000007fefc2a2a7c

---- EOF - GMER 2.1 ----

3 more replies
Answer Match 77.28%

Few days ago my computer started randomly rebooting or locking up with no prior warning. I realize this could be a hardware issue, but the symptoms started right after I ran into some malware infections. This issue is very similar to this one here http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/132058-computer-randomly-rebooting.html. I made a new thread concerning this problem because on a reply it was stated that the fix was computer specific. I removed some of the spyware with help of ad-aware and avg antivirus, but I doubt i had them all removed. Any help is greatly appreciated.

Here's my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:26:05, on 2.3.2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\iTouch\iTouch.... Read more

A:Computer randomly freezing or crashing - spyware/malware related?

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------

1 more replies
Answer Match 77.28%

Few days ago my computer started randomly rebooting or locking up with no prior warning. I realize this could be a hardware issue, but the symptoms started right after I ran into some malware infections. This issue and symptoms are very similar to this one here hxxp://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/132058-computer-randomly-rebooting.html. I made a new thread concerning this problem because on a reply it was stated that the fix was computer specific. I removed some of the spyware with help of ad-aware and avg antivirus, but I doubt I had them all removed.

ZoneAlarm firewall and AVG Anti-Virus are on constantly and I try to keep my Windows update up to date all the time.

Following is a list of the programs I deleted. I got suspicious when ZoneAlarm warned me that they are trying to access internet (it was the first time they asked for rights), so I googled for them and removed them:

w.exe C:\Windows\system32\w.exe

first179.exe C:\Documents and Settings\username\Local Settings\Temp\first179.exe (removed by AVG Anti-Virus after a full system scan)

frmwrk32.exe C:\Windows\system32\frmwrk32.exe

One symptom of infection was that at first my desktop icon titles lost their transparency/drop shadow and were replaced by a "blue box" behind them. Later on, my whole desktop background became blue. I managed to "fix" this, so unfortunately I don't have a screenshot of it.

Here's dds l... Read more

A:Computer randomly freezing or crashing - spyware/malware related?

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Your hard drive is almost full. Having too little free space on your hard drive can compromise system performance.


Quote:




C: is FIXED (NTFS) - 29 GiB total, 0,384 GiB free.




I suggest you move pictures, music, etc. to an external drive or USB stick if you have one and uninstall any programs that are never or hardly ever used.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs so they... Read more

19 more replies
Answer Match 73.5%

I have a Gateway convertible tablet (CX200X) with Windows XP. It's about three years old, and a few weeks ago it began freezing up. When it started doing this, it would only freeze or "hang" for a second or two, and not very often. Then it started to be every few minutes, and now it will basically be okay for a minute or two, then freeze completely for up to five minutes (or longer, I guess. Usually by that point, I'd just shut it down in frustration.) It doesn't freeze when I'm doing anything specific, and there is no harddrive activity when it happens.

Things I have tried so far:
Safe mode. Seemed to work once, but the next time I tried it, it hung up worse than before.

I haven't tried doing a complete system reformat, since the problem started just a month or two after a recent non-destructive Windows restore. I did try to boot up with a Knoppix disk, to be sure that the problem wasn't Windows related. Again, I thought that maybe it worked at first, but it started freezing up too.

I initially thought that the hard drive was failing, and tried sticking the drive in the freezer for a bit to see if I could get it to work long enough to make some last backups. This actually did seem to work, and there were no problems for about two weeks, then a return to the very constant freezing that I had had before.

Up until this evening, I was completely convinced that the hard drive was probably failing. But just now, I tried putting in an ol... Read more

A:Laptop freezing constantly, not software, maybe not hard drive related?

marchaprilmay said:


Ideas:
For quite a while now, the the AC adapter jack has been a bit loose. I know it's attached to the motherboard, so it's kind of a lost cause to try to fix that. I try to keep it from wiggling around too much, but pretty often, it will disconnect and reconnect back and forth for a while before settling in. I doubt this is very good for the hardware in general, but do you think that it could have damaged something that is causing this problem?
Click to expand...

This issue on its own, if not immediately fixed, will destroy the motherboard. It could be related directly to the whole issue in fact, If motherboard damage has already occured.
 

3 more replies
Answer Match 62.16%

I have a Dell Optiplex SX280 and it just freezes constantly, the power light turns orange/yellow and i cant restart it with Ctrl+Alt+Del so i shut it down manually. I did a spyware scan nothing came up i also defragmented the computer. What could be the problem???? If anyone could help it would be greatly appreciated

A:Computer freezing constantly

Check Event Viewer for any errors, and check Device Manager for any problem drivers

6 more replies
Answer Match 62.16%

Windows updated late last night/early this morning as I turned it off. I'll also say that Zonealarm has updated.

Today, my computer is constantly freezing. All I can do is manually power it off. It is freezing about 5-10 minutes into startup.

thanx

A:Computer constantly freezing

Hi and welcome to TSF try a clean boot to trouble shoot see these links How to configure Windows XP to start in a "clean boot" state
How to perform advanced clean-boot troubleshooting in Windows XP

1 more replies
Answer Match 62.16%

Hello. I am having a very difficult time using my laptop. Dell Inspiron 6400.
About 1 mos ago my computer started to freeze up whenever I opened Mozilla, or up to the tool bar to change any options. The freezing would last about 30 seconds, after which things ran normal

I deleted Mozilla and started to use explorer, the problem surfaced there as well. I finally did a "dell restore" that solved the problem for a few days, but then the problems started again.

I have run memory check and the full dell diagnostics and everything comes up okay.

Now every time I open explorer up, my computer freezes for aprox 30 seconds. Also when the computer first loads up, it also freezes for aprox 30 seconds.

I did spybot, adaware, ccleaner and the trendmicro virus scan.

Any help would be greatly appreciated!!


thanks,


Ased




DDS (Ver_09-03-16.01) - NTFSx86
Run by Melissa at 14:00:33.40 on Thu 03/26/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.548 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall Plus *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeep... Read more

A:computer constantly freezing up!

just an add on, that if I go to procoss manager and cancel the taskmanger
process, then things seem to work okay until I load windows from the
start again

thanks for your help


Ased

2 more replies
Answer Match 62.16%

HELPPPP! For the past three days I have been experiencing random freezes constantly!!! I have a Sony Viao Notebook with Windows XP. I have performed every check I can think of, but I'm not all that computer literate. I will be typing, sometimes in outlook, sometimes in WP, and the cursor freezes in space and my only option is to turn off the system. Even control, alt, delete to stop the process will not work. What's going on? I need help. I have too many projects to suffer this annoying bugaboo!

Thanks
MizGing
 

A:Computer Freezing Constantly

Get hold of a memory test, put on bootable floppy and test your RAM.
 

3 more replies
Answer Match 62.16%

My computer's problem is that all the programs and everything that's running suddenly freezes (programs, mouse, music, etc.) from time to time. Especially when I'm watching videos, usually on fullscreen, or on particular websites such as Twitter or those that take a while to load, are sluggish when scrolling through or have a lot of content. After it freezes, I would have no choice but to restart the computer. I tried formatting my computer, and installing the system on a new hard drive with plenty of space. I also cleaned out the dust from the CPU to make sure it's not over-heating, used a few programs and cleaned out the registry, deleted unused files and programs but nothing seems to work, the computer still freezes pretty often. After I formatted the computer, it started freezing less often and the blue screen where Disk Checking occurs stopped appearing whenever I had to restart my computer. Which means it helped a little bit to format the computer, but did not solve my problem. Hope you can help!

System Information:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 2
RAM: 510 Mb
Graphics Card: NVIDIA GeForce FX 5200, 128 Mb
Hard Drives: C: Total - 119232 MB, Free - 112560 MB; D: Total - 119232 MB, Free - 87488 MB; E: Total - 119232 MB, Free - 119164 MB; F: Total - 119232 MB, Free - 1... Read more

More replies
Answer Match 62.16%

I am running Vista Basic

My computer is constantly freezing. I have done scans for malware/virus's and it comes back clean. But still freezing.

Any help would be much appreciated.
 

A:Computer constantly freezing

for instances, how often your computer is freezing? I mean, are you running some applications when it freezes?
 

10 more replies
Answer Match 62.16%

Hi:
 
For the last few weeks my computer has been freezing up on me constantly and I've had to restart it to get things back to "normal". 
 
I know that various things cause your computer to freeze and thought that maybe that the fact that I haven't done a defrag in a while could be the problem.  I defragged last night and unfortunately, that didn't resolve my problem.
 
I've did a full scan with Dr. Web Cureit(took around 12 hours) back in late August and a few things were found which I deleted.  Then about a week or so ago I did a full scan with Malwarebytes and it found a few things and I thought that was that. I don't know what else to do.
 
Any help would be greatly appreciated.
 
Thanks,

A:Computer Freezing Constantly Every Day

Hi: 
I totally forgot the process of how things are done when asking for help if you think your computed is infected. I've since download DDS and used it.
 
As far as the scan goes I'm in the dark about what could be the problem with my computer constantly freezing a couple of times every day.
 
 As I said in my first incorrect post, during the last few weeks my computer has been freezing up on me constantly and I've had to restart it to get things back to "normal".
 I know that various things cause your computer to freeze and thought that maybe that the fact that I haven't done a defrag in a while could be the problem.  I defragged last night and unfortunately, that didn't resolve my problem.
 I've did a full scan with Dr. Web Cureit(took around 12 hours) back in late August and a few things were found which I deleted.  Then about a week or so ago I did a full scan with Malwarebytes and it found a few things and I thought that was that. I should also mention that there have been these error messages popping up for Norton every few days "Symantec Service Framework encountered a problem and needed to close".  When I typed in a search I came up with the following website http://www.symantec.com/business/support/index?page=content&id=TECH178798
I didn't install anything as I wasn't sure that I should. 
 
Edit:
 
When I turned on the computer today (October 3, 2013) I had the following error message from Micros... Read more

3 more replies
Answer Match 62.16%

This issue just started yesterday morning. I woke up yesterday morning to find the computers monitor (which went into hibernation) and the CPU still running (apparently soeone other than myself was on the computer and left it on overnight). I should also mention that the internet was still running as well (internet provided by my cable company)

Because the computer was unresponsive, I had to manually shut it down and turn it back own. It booted up like it normally should, but then 15 minutes after starting it up (and while I was on the internet), it froze. The mouse would not respond, ctrl-alt-delete wouldnt work either, so again I had to manually shut it down.

However, when I tryed to start the computer again, my monitor would display a message such as "No Input Signal" and 5 seconds later would go to sleep. So I was forced to manually shut it down again. I would get this same error message 5 or 6 times before the hp splash screen would come up and load like it normally should. However, the computer would only last between 5-15 minutes before freezing up again.

Once I manually shut it down for the 10th time and turned it back on again, I got an error message about some DLL's were corrupted or missing which prevented Windows XP from loading normally. So I did a PC recovery, and got XP to run again, but the computer is still freezing.

I'm worried that the constant freezing and me having to manually shut it down would be causing more problems. I actual... Read more

A:Computer Constantly Freezing

It could easily be malware, assuming that your recovery of xp was a repair and not a clean installI've ran a Spyware program (Advanced Spyware Remover I got from majorgeeks) and had 7 infections removed.Would you elaborate on this?

10 more replies
Answer Match 62.16%

For a few weeks, my computer has been freezing a lot. I reinstalled drivers updated windows and software, tried everything, but is won't stop. No information related to the freezing is left in the event viewer, so I think it is a hardware problem.. My computer is less than 2 years old so a worn out hard drive is pretty much out of the question. The freezing usually, but not always occurs when the computer is working hard (serveral apps open at once, video editing, etc) and seems to occur more often when the computer has been on for a long time. The freezes usually happen every few minutes and it is driving me CRAZY! I want to pick up my computer and throw it at a brick wall because I can't get anything done! HELP! PLEASE! What is going on?! I think it could be a processor problem but I'm not good with hardware so I need help urgently! Thanks!
 

A:Computer constantly freezing! Need Help!

7 more replies
Answer Match 62.16%

I have a Toshiba Satellite L305-S5919 with Windows Vista. It has been freezing about every 30 minutes-1 hour. It started last night after i got a blue screen saying it was shutting down to prevent any damage. This occured while i was playing World of Warcraft and listening to Itunes. Im currently in safe mode with networking. It's not freezing while in safe mode. I also use AVG Anti-Virus Free Edition. If anyone can help it would be greatly appreciated. Thank you.
 

A:Computer freezing constantly.

It may be shutting down due to overheating. Most laptops are not designed to be gaming machines. You can try using compressed air to blow dust out of the vents and see if that helps.
 

2 more replies
Answer Match 62.16%

My dad has a computer with Windows XP on it which he runs his business off of and it is constantly freezing on him, let me get into more detail..

You will still be able to move the mouse around and you can maximize programs but once you do that you cant do anything more with them, and everything just eventually stops responding. The problem started out where the computer would freeze after being inactive for about 10 minutes, as long as he was at the computer doing something it would work fine but if he left it alone it would freeze.

Well we tried some things first to try and fix it, ran AVG but of course the computer froze during the scan. I tried to do a simple system restore, problem is the computer freezes during and it does not have time to finish it. So i went on to run a checkdisk (chkdsk /r) and had it run on startup, problem is the computer froze during the checkdisk aswell. After another day it starts freezing even when he is using it, first after about 10 minutes and now its down to 5 minutes tops. So since he has his older HDD in the computer still that he uses as extra disc space now I went ahead and booted off of that, its really bogged down like it was before he got his new computer but atleast it works. That one has a recovery console built into it so i booted off of that and ran chkdsk /r on his C drive (which ofcourse is the one we are trying to get fixed). Some problems found and repaired, great! Booted off of the drive it still freezes.

So lastly ... Read more

A:Computer constantly freezing (XP)

When was the last time the computer was cleaned out with a can of air?

16 more replies
Answer Match 62.16%

My PC is freezing alot mainly after internet activity and especially after e-mails are sent.
This is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 1:10:32 PM, on 12/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wpabaln.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Startup Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1... Read more

A:Computer Freezing Constantly

9 more replies
Answer Match 62.16%

Hello,

I am having a lot of dfficulty with my computer. Since a few weeks now, the computer will randomly begin to freeze. Sometimes right away after start, or when left inactive, other times it will work for hours then suddenly freeze up. I am not sure what the problem is. Last month I had trouble with my Ipod and had to reformat it, which led me to reinstall Itunes. Ever since then the computer has been crashing and I will have to restart everything.

Any help would be much appreciated. Thanks.

A:Computer is constantly freezing

Hi .Since you fingered iTunes...I would go to Event Viewer and see if there are any errors listing iTunes as the troublespot.How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ If so, I would uninstall it, reinstall it.How much free space in C: partition? How large is C:?How much RAM installed on system?If there are any errors in Event Viewer citing IDE0, IDE1, etc...post the details of those.Louis

5 more replies
Answer Match 62.16%

OK, well, to start with, thank you to everyone who tries to help me out with my issue, means a lot!

OK, so the issue is, my computer (recently) has decided to be a prick and at random times after start up (could be before i log in, could be in 4-5 hours) it will freeze up, nothing on the screen will load, all sounds will stop, and mouse wont respond, the only way to un-freeze it is to manually reboot the computer, it happened after i put a new graphics card in it, (nVIDIA GeForce 5500) i successfully installed the drivers and the card, and had fun with my semi-improved graphics, then came the freezing, i tried everything, even removing the card, removing everything about nVIDIA that was added, and system restoring to a factory reset. still freezing, any help once again is GREATLY appreciated, right now the card is OUT of the computer.

Specs:
Compaq Prescario SR1426NX
Intel 4 Pros.
3 GB RAM

If you would like any other info, ask and i will be more then happy to get it for you

THANKS again!
~Mohawk
 

A:Computer Constantly Freezing, I've been everywhere

6 more replies
Answer Match 62.16%

I have a Dell Inspirion Laptop that has begun freezing up. I spoke with someone that builds computers and he told me to run msconfig, which I did. I wasn't sure what to do once I got to that screen so I didn't change anything. Now, I can't get online and not much of anything will open.
Should I just re-install XP or use this laptop for a boat anchor?
 

A:Computer constantly freezing up

10 more replies
Answer Match 62.16%

My computer is constantly freezing. When I click on something or type anything, it just sits there. It is very annoying..... Will you send me instructions to reformat my hard drive and reinstall XP, in case it gets that drastic, please, lol. Thanks, Renn
It froze 3 times while I was typing this.
 

A:Computer is constantly freezing

8 more replies
Answer Match 62.16%

For the past few weeks, my computer has just been constantly freezing every few seconds. I've run AVG, Spybot, and even downloaded and ran Norton...none found anything wrong with the computer. I also tried re-starting in Safe Mode and then re-starting again in regular mode as a friend suggested. Did nothing.

My laptop is a little over 1 year old. It's a Lenovo running Windows 7 Home Premium, Service Pack 1. Has an intel Core i5 processor, and is used only for internet browsing and video streaming.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:27:18 PM, on 9/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe
C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray... Read more

More replies
Answer Match 62.16%

Hey, I found way too many processes in task manager.. and the amount seems to keep increasing, so far its 41.. what should it be? on average ..
Not too long ago there was some major virus's found on the computer but it was eventually fixed, all though im still not convinced, as it still shows signs of virus', also the screen randomly goes black as if its failing to refresh, ive updated the graphics card drivers so hopefully thats fixed that problem. Id just like somebody to check the log file just so i can be sure that theres nothing wrong :)

Logfile of HijackThis v1.99.1
Scan saved at 22:43:17, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system... Read more

A:Computer constantly freezing

Hi Shadowraider and welcome to TSF

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers

There is no set average for running processes as these will depend on the PC and the applications installed. They will constantly increase/decrease while the computer is running, as programs (including background processes) are opened/closed. e.g. I have 42 processes running with an open browser and notepad opened. The rest are system processes, anti-virus program, firewall, anti-spyware and a few programs I chose to run at startup. Some users will tweak the startups to get down to about 25 processes but that's usually not needed unless your computer is really slow to boot up or slow at opening programs or responding to user input.

I don't see any malware in your log but I will take a further look to make sure, however..........

I notice that you have more than one anti-virus programs on your machine (AVG & Symantec). That's not a good idea!!

This messes up the machine pretty badly. Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them.

ALL the antivirus programs must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:re-install the program -> reboot -> uninstall## Do NOT proceed with the rest of the fix until you have resolved t... Read more

19 more replies
Answer Match 62.16%

Ok, First my system stats...
Compaq Presario 722US Notebook
1.1Ghz
256 Mb Ram(upgraded to 384 bc of freezing, no luck)
Xp Home Sp1 Fully updated

Ok, no matter what im doing my laptop freezes constantly.
I contacted compaq, download softpaqs and flashed BIOS.
No luck, so i formatted and restored. Still freezes. No new software or hardware installed, doesn't seem to be overheating, fans are working. No idea whats going on. Can someone help me?
 

A:Computer Constantly Freezing

16 more replies
Answer Match 61.74%

i have an inkling something involving my audio is causing my computer to freeze at random times. i'm using windows 64 bit and creative sb x-fi. i've noticed that my audio settings are always reverting to default without my permission. when i restart my computer, the mode switches from entertainment to game mode. i scanned for viruses but found nothing.

is this a known issue with the drivers? what should i look for? any help would be appreciate

A:possible sound-related computer freezing

here you go

1 more replies
Answer Match 61.74%

Okay, so making a very long story short, my computer keeps freezing up and crashing down on me. First, and foremost, specs:

HP A530N // Windows XP Pro SP2 // [2] 512MB PC3200 sticks // 200GB HDD // AMD 3200+

I upgraded the memory to 1GB today, hence the 2 512 sticks. What's been happening to me lately is that whenever I open up ANY application, I will not be able to open another one without my computer stalling. For example, I tried to uninstall my belkin utility, and it froze up at 19%. Then I tried to close it, and nothing happened. Tried to open up other applications, and couldnt. Tried to CTRL ALT DEL, couldnt. I can still move the mouse, but it disappears on the desktop, and reappears elsewhere on the screen (taskbar, etc.). So then, all I can do is reboot.

I checked crucial.com to make sure I didnt need to have matching sticks for memory. One is PC2700, one is PC3200. From what I understand, the 3200 stick would clock itself down to 2700 speed, correct? If thats not the case, then would the mixup in the pairs cause my machine to hang, or would that be an issue that I would recognize via BSOD or something.

Could it possibly be the hard drive? I've ran PCCheck and CHKDSK, and both have shown clean results. I would restore my machine, BUT....I forgot the administrator password. Any way for me to find that out? I heard there was some way on XP, but Im not too sure....

I will say that I have not experienced any type of a blue screen, or any type of virus/spywa... Read more

A:Computer Freezing (Hardware Related?)

What wattage is your power supply running at?
 

1 more replies
Answer Match 61.32%

My computer has been very slow of late. It seems to hang up and/or freeze (for various amounts of time) whenever I pull up any application (internet, programs, folders, anything).

The computer is about 3 years old.

Any ideas why it's doing this?

A copy of the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:24:44 PM, on 9/5/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Microsoft\BingBar\BingBar.exe
C:\Program Files (x86)\Microsoft\BingBar\BingApp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_271.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_271.exe
C:\Users\Jennifer\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Micr... Read more

A:Computer Constantly Hanging Up/Freezing

bump
 

3 more replies
Answer Match 61.32%

For the past few weeks my computer has been acting up; a little slow and occasionally would freeze up. A couple of days ago, it started to freeze up constantly. It's a pretty new computer (about a year old.) It's a Dell Vostro w/ Windows XP Pro, Serv Pk 3, version 5.1.2600. When it freezes, Ctrl Alt Del does nothing. A few times when I'm trying to get it to unfreeze, it starts making a loud, uninterrupted buzzing noise, something I've never had happen before.

I have no idea where to start to figure out what's causing this. I don't know if any of it's relevant, but here's some more info on the computer and what I've checked:

Memory

Total Physical Memory 3072 MB
Avail " " 2.34 GB
Total Virtual Memory 2 GB
Avail " " 1.96 GB
Page file space 4.84 GB

I also checked the following and it says OK, anywhere that it says STATUS; HARDWARE RESOURCES, (DMA, I/O, IRQ's, Memory,) COMPONENTS, and SOFTWARE.
I've cleared cookies and temp internet files and defragged it. I checked Windows and my security programs and downloaded any updates.

The O/S is Win XP It does not have MS Office installed, I use Open Office instead. I use mostly Firefox as my web browser, but I also have IE and Chrome installed (I'm pretty sure
they're the latest versions.) I have the following security programs installed:
AVG Free 8.5
SuperAntiSpyware Free edition
Spyware Blaster

I moved my computer a couple of days ago and it is ... Read more

A:Solved: My computer is freezing up constantly

16 more replies
Answer Match 61.32%

HELP....

It has just started a few hours ago and is constantly doing it? every ten seconds it freezes and I loose control of everything. it last only a second or two and then starts all over again. Prior to this I lost ability to start Red Alert telling me "....administrator privileges...." and when I do it just doesn't start.

P.S. - heaps of administrative event errors and warning....but I don't understand any of it.
Error 13/09/2015 7:10:07 PM Service Control Manager 7031 None
Warning 13/09/2015 7:10:06 PM HttpEvent 15301 None
Error 13/09/2015 7:10:06 PM Application Error 1000 (100)
Error 13/09/2015 7:10:06 PM .NET Runtime 1026 None
Warning 13/09/2015 7:10:05 PM HttpEvent 15300 None
Error 13/09/2015 7:09:58 PM Service Control Manager 7031 None
Warning 13/09/2015 7:09:57 PM HttpEvent 15301 None
Error 13/09/2015 7:09:57 PM Application Error 1000 (100)
Error 13/09/2015 7:09:57 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:56 PM HttpEvent 15300 None
Error 13/09/2015 7:09:49 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:48 PM Application Error 1000 (100)
Error 13/09/2015 7:09:48 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15300 None
Error 13/09/2015 7:09:39 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:39 PM Application Error 1000 (100)
Warning 13/09/2015 7:09:38 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:38 PM HttpEvent 15300 None
Error 13/09/2015 7:09:38 ... Read more

A:computer constantly freezing every ten seconds or so...

...and when I try to play a game it jumps me back out to the desktop.

1 more replies
Answer Match 61.32%

I have just about had it with my computer, honestly. Just recently, in the past month or so, my computer has started putting my wifi into limited. For no reason. Yes, I have tried all the fixes on the main post. Yes, I've turned off the 'allow disabling' of it. It just is a mess.  Not only will it go to limited, but it will completely hard lock my computer (but only sometimes) I didn't really connect the two until recently, because I realized it always happened once the limited showed up on my wifi. I have no idea what's causing it. I've made sure it's no viruses, and I still have no clue. I really want to fix this.  Thank you.

A:Wifi constantly going out, freezing computer?

Hi @Makota,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi dropping. I will be glad to help you.Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Please get back to me with above information, so I can help you better. 

3 more replies
Answer Match 61.32%

ok so, i have no idea on how this happened. one day, i was playing a computer game (warcraft III if you must know, i'm sort of a dork in this way XD) and decided to minimize the game in order to open up windows media player to listen to some music. well, the minimizing took forever and eventually it froze. frustrated i turned the computer off. now, everytime i turn on my computer it will be stuck at the windows xp loading screen for around three minutes before going to the login screen. if i don't log in immediatly, it freezes. when i do log in a window will pop up saying i have recovered from a serious error. then, when i try to open ANY application, program, file etc., it freezes. the only way i am able to get online is in safe mode with networking, which is limited with no sound. i know this is not a virus because i have the program Deep Freeze 5 on my computer which is supposed to keep the computer at stock settings everytime i start up. i have tried using the system restore that XP provides but that has not worked. i do not want to have to re-install windows because the microsoft office i have is out of downloads and i do not have another. i currently have a Dell Inspiron 6000 and i belive i have windows XP 2001. please give me any advice possible, i really can't afford to get a new computer. I will get any other info requiered to help solve this problem.
Thank you for your help
 

A:computer constantly crashing/freezing HELP!

7 more replies
Answer Match 61.32%

Logfile of HijackThis v1.99.1
Scan saved at 8:02:48 PM, on 1/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\AOL\1156721207\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1156721207\ee\AOLServiceHost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\AOL\1156721207\ee\AOLServiceHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=... Read more

A:Slow Computer...Freezing up constantly.

How much RAM do you have
 

3 more replies
Answer Match 61.32%

My laptop has been freezing a lot lately. All programs freeze up, I get "Computer Not Responding" when I ctrl,alt,delete. Once I close the extra programs I don't need to run, I will try to open Internet Explorer or Yahoo Messenger but nothing happens. When I attempt to restart the computer, it will shutdown to the "Sony Vaio" screen saver and then sit there until I manually turn off the power switch. Also, usually after about an hour or so, I'll get the so called "Blue screen of death" and am forced to restart my computer.

I'm not really sure what the problem is and obviously it's stemming further than this, but here's a HijackThis log for good measure:

Logfile of HijackThis v1.99.1
Scan saved at 5:29:59 PM, on 11/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\WINDOWS\System32\WScript.exe
C:\Program... Read more

A:HijackThis Log - Computer freezing constantly

somehow I don't think this is a security issue so I'm moving this to XP forum where it can get attention
 

1 more replies
Answer Match 61.32%

it started a few months ago and at the time i just kind of ignored it cause i tend to procrastinate pretty much everything. but in the past few weeks i've actually been trying to fix this, and at first i thought it was just a trojan or some other type of malware. so as usual, i updated and ran spybot, but it came out clean and it still continued to freeze on me. i was adamant it had to be a trojan, so i downloaded AVG anti-virus which found and cleaned 6 trojans which i knew i had and i figured, problem solved. but it wasn't, it continued to freeze on me, no matter what i was doing. in fact the only time it really doesn't freeze on me is when i'm idle on my desktop not doing anything. so i googled frozen comps and have summarized that its either a temperature problem, a power problem, a memory problem, or a hard drive problem. so i opened my cpu and cleaned out the very little dust on the fans and made sure they were running properly, which they were, and left the bay door open just in case. yet it still froze. i made sure the power cord was firmly in it's socket and in the outlet and yet it still froze which led me to believe its an internal problem. so i cleaned up my registry and defragged my drives and yet it still froze. in fact it would freeze half way through my defrags. but the strange thing about my freezes i noticed, compared to other people's that i've read, is that when mine freezes, any music or sound thats playing continues to ... Read more

A:My computer is freezing constantly and randomly.

16 more replies
Answer Match 61.32%

I have a Vostro 200 from Dell, running Windows Vista.

http://www.dell.com/content/products/productdetails.aspx/desktop-vostro-220st?c=us&cs=04&l=en&s=bsd

As far as upgrades go, assume I'm using the bare minimum in every field.

The problem:

Usually within 20 seconds of logging on my computer locks up big time. It even disconnects me from the internet. (permanently) My computer will freeze for about 1 second every 5-10 seconds.

BUT: I recently found out that if I unplug my ethernet cable, the problem goes away. As soon as I plug it back in the problem resumes. What could cause this?

I tried calling my ISP's tech support but I could tell the guy was reading questions from a list.

Restarting seems to help, some times. I think the problem has only gotten worse lately; so restarting (both my computer and modem) is less and less likely to fix it.

Help greatly appreciated!!
 

A:Computer Freezing up related to internet problem?

anyone? Firewall maybe?
 

1 more replies
Answer Match 60.9%

Made a thread about this in here, but I dont think it is malware related. So I'm going to remake it here without the DDS log.
 
-----------------
 
Hi there guys I've been having what has to be the most frustrating freezes on startup in all history. I have this freeze that will happen on pretty much any mode that isnt PURE safe mode. Meaning that if I load up in Safemode Networking this freeze will happen there as well. But what happens is this
The comptuer starts up and gets to the windows 7 loading screen. I'll Try to login, at which it attempts to load up everything VERY slowly. At this point I'm at a bit of a time limit. If my pc doesnt fully load up in a certain time frame it will freeze. Whlie it's loading everything loads up slowly and I have a very small amount of time to load up an MP3 file. If I dont load up a song to play within this time frame and loop it infinitely, my comptuer will freeze without question at least 95% of the time. 5% of the time it MIGHT load up completely. But so far the load up mp3 loop forever trick is the only thing preventing my comptuer from freezing (If I can get that far).
 
As it stands i have no idea what is causing this problem, it's so bizarre... Please help!

A:Computer constantly freezing on startup. No idea how to fix.

try and update your network drivers

4 more replies
Answer Match 60.9%

This whole thing happened out of no where I have no idea how or from what, I have preformed many antivirus scans and anti malware scans and even though I remove everything the problem persists!
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Phenom(tm) 9500 Quad-Core Processor, x64 Family 16 Model 2 Stepping 2
Processor Count: 4
RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8500 GT, 256 Mb
Hard Drives: C: Total - 333866 MB, Free - 56568 MB; D: Total - 9530 MB, Free - 1284 MB; E: Total - 343396 MB, Free - 342996 MB;
Motherboard: ECS , Nettle3, 2.2,
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:04:14 PM, on 8/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\WINDOWS\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\... Read more

A:Please save my computer!! Just got bluescreen!! Constantly freezing

9 more replies
Answer Match 60.9%

Hi, my computer freezes when I'm using it throughout the day. Sometimes it will freeze up to five times in a three hour span. It usually occurs when I am tampering with media or opening multiple browsers. When the computer is idle, it does not freeze. Here is my log. (attached) Thank you for any help or feedback. Likewise, when I run a system clean up from the C drive, it will freeze.

A:Computer constantly freezing! Hijack log included

I tried starting my PC in Safe Mode and it gives me the options to select Safe Mode or Safe Mode Network, etc.... problem is, when I start in Safe Mode a bunch of Windows filenames appear and it never starts up in Safe Mode. ....? Any reasons for a computer to freeze all the time like mine? I have a Virus Scanner and no viruses have been detected.

4 more replies
Answer Match 60.9%

I have a custom built computer that seems to have something wrong. It is constantly freezing, mouse getting stuck and just not seeming right. I has a GIGABYTE GA-Z68X-UD4-B3, I5-2500K, 120 Crucial SSD and many other Mechanical drives installed.

I had Windows 8 Pro installed and noticed the problems starting. I then installed Windows 7 thinking it maybe software, but problems persisted. What faulty hardware could it be and what tests should I start running. Memtest, what hard drive test is there for the SSD where the OS is installed. Appreciate some help on this issue.
 

A:My custom built computer is constantly freezing!

16 more replies
Answer Match 60.9%

My computer has been freezing frequently with a weird clicking sound on the speakers. Its been messed up for a while now. Before I couldn't even start it in normal mode and had to use safe mode just to use it. I managed to fix it by using system restore, but the freezing and clicking haven't stopped. I would just start it like normal and do the usual stuff on the computer, and after ten minutes or less it would freeze. If you need any info, please ask. I really need help!! I've had many problems with this computer, twice I had to have it taken in to be reformated. I'd rather not do that again so please, if you have any ideas that could help me, please post!

Just incase, I have a Microsoft Windows XP, Version 2002, Service Pack 3
I have Intel(R) Core(TM)CPU 6400 @ 2.13GHz, 1.99GB of RAM

A:Computer constantly freezing with weird sound!!

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

1 more replies
Answer Match 60.9%

I am not extremely computer literate. Mostly just an avid googler so bear with my lack of information or expertise.
My problem is that my computer keeps blue-screening and restarting. There is no correlation between what I am doing and the restarts. Sometimes I am using my computer during them and sometimes I get up to use the bathroom and come back to the login screen and an error message.
My hardware is decently old, probably 5 years. I have not taken it apart or messed with any internal components in the last month. I use my computer mostly for internet browsing and homework. Nothing very taxing. Any insight or help would be greatly appreciated. Thank you in advance.

More replies
Answer Match 60.9%

hi, can any pls one help me. the other day my avira anti virus alerted me of multiple attack of virus. which i denied access and moved to quaranteen. i then perform a full scan of ewido, spybot, superantispyware and avira just to make sure. although now my computer is having problem when internet explorer loads up, hang/freezes everytime and when i click my mouse i hear a beep sound and computer freezes. i tried to perform a system restore but it doesnt respond. pls help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:02, on 09/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files... Read more

A:Computer freezing everytime, have to constantly restart

awww, any one? now my computer is shutting down saying 'initiated by NT.Authority\system' =(
HELP PLS
 

2 more replies
Answer Match 60.9%

I have been good at keeping up with trying to keep my pc clean, but lately i seem to be having a ton of issues with my browser locking up and freezing. I am also having issues with my whole unit freezing as well, screen freezes, cursor doesnt move and have to hard restart the unit, i am unsure if it may be malware related or not. The unit is just having piss poor performance and i can not figure out why

here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:41:39 PM, on 3/24/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\PROGRA~1\TOTALR~2\bar\1.bin\14brmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MyTomTom 3\MyTomTomSA.exe
C:\Program Files\McAfee Security Scan\3... Read more

A:Browsers + computer constantly crashing/freezing

nothin?
 

1 more replies
Answer Match 60.9%

Recently I was working on SPSS (a stats database) modifying one file over several weeks and saving changes several times per day. One morning I tried to bring my computer out of hibernation mode, as usual, but it said there was a problem and I would need to delete the restoration file inc order to resume. Since I had saved my data so often, I agreed. When my computer restarted the file was reverted back 2 weeks. I have since learned that SPSS files don't create temporary files, but still I was saving continuously so this was very strange. No other files were impacted (none were open either though). Since this time my computer freezes several times each day - every time I leave it sit. It's like it cannot come out of 'hibernation mode'. At the time of my problem, I went to run my Sophos virus software but it wouldn't start?? I then installed Microsoft's free virus program and following that avast! antivirus (based on someone's recommendation). I have run Malewarebytes too and only a couple small (apparently insignificant files, as per another IT forum user) were detected. Another issue is that my taskbar freezes too when my computer freezes. Bottomline I have two questions: (1) should I just reinstall my OS to fix these problems? and (2) I bought a new computer (as I CANNOT lose anymore of my PhD work!) and I am scared to move over my necessary files, as I worry there is an undetected virus that could affect my new computer. How can I be sur... Read more

More replies
Answer Match 60.9%

Basically what the title suggests. My computer will work fine for varying amounts of time when streaming video (watching movies, skyping, etc) but eventually the computer starts running sluggish until it virtually freezes. This problem doesn't seem to be nearly as bad when I'm streaming movies or tv shows, but when it comes to skyping this problem has been a nightmare. I'm at the point where I can't skype someone for more than 10 minutes before my computer freezes. Has anyone else had this problem? Any help would be awesome.
 

A:Computer is constantly freezing when streaming video

7 more replies
Answer Match 60.9%

My computer has been freezing for a while and I haven't thought anything of it until recently when it started to freeze multiple times a day. Sometimes I would be doing something and other times I wouldn't be doing anything and it would just freeze. I've searched but I don't know what the problem is. All I know is that the light that blinks orange whenever I'm doing something goes away. Please help I'd really appreciate it. Thank you!
 

A:Computer freezing constantly random times

The very first issue can be that your system is running beyond it's hardware specifications. This occurs when getting too numerous programs running at the same time. If the amount of RAM in your system cannot handle it then your computer will freeze. The simple solution for this is to run fewer programs or buy additional RAM.

Some folks ask - what if windows 7 crashes when I only run a particular program? In this case you might need to update your drivers or system. Often times compatibility issues could cause your computer to freeze up. You can check the Microsoft Windows website for the latest updates.

If windows 7 freezes at random, then this problem should be relates to the registry. When the Windows registry is full of errors it can stop your system from properly running. The registry contains the information of your computer which is used to communicate between the OS, software, and hardware devices. When the registry becomes congested with errors, the communication procedure breaks down.

The recommended solution for this sort of Windows 7 freezing would be to clean the registry of corrupt files and various errors. Not just will this prevent pc crashing, it will also speed up your system considerably.
​Also, take a look at this site for some more information:
http://www.winvistaclub.com/t9.html

I hope this helps!

Brett M,
Windows Outreach Team
 

3 more replies
Answer Match 60.9%

Hello,
The other day my computer randomly just shut itself down, and then ever since has been freezing. The clock will freeze but the mouse wont, and the screen is usable for a couple minutes but then is not, and a forced shutdown is the only way to unlock. I have posted below the DDS, however the gmer wouldn't work it kept having to close, if you know a way around this please let me know. I have posted a hackthis file as well in the zipped folder. One of the things my virus scan picked up was exploit:html/repl.D but when i tried to remove it wasnt found. Please let me know if i can provide any more info. I have a dell inspiron e1505. Thanks.



DDS (Ver_09-12-01.01) - NTFSx86
Run by Tyler Martin at 16:17:13.64 on Wed 12/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1316 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Symantec Endpoint Protection *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program F... Read more

A:Computer constantly freezing, exploit:html

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I need to see a gmer log in order to help you.

Delete your existing copy of gmer. Please run this special version of gmer:

Download GMER Rootkit Scanner from here and Save it to your Desktop. Double-click gmer.exe to run it. If asked to allow gmer.sys driver to load, please consent.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Uncheck the following ...Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it to your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any... Read more

6 more replies
Answer Match 60.48%

I am running Windows 7 64 bit

Yesterday my laptop froze and would not unfreeze. I eventually used the power button to restart it. Since then my computer has been freezing in this manner a few minutes after starting up. Programs that I was running during the original failure are VLC, utorrent, Chrome and possibly Medieval 2: Total War (also there are likely others that I do not generally interact with running in the background). I have noticed that whenever I launch Chrome now (consistent after reinstalling) it causes the computer to freeze up like this upon launching. I have never had any similar problems with this computer before and have been using all these programs without problems for awhile.

Sadly I have no restore points.

I'm all for any solution that involves never using any of these again, however I am at the point where formatting is looking like the only solution. This is very undesirable as I do not have a working recovery partition (hasn't worked since adding an ubuntu partition) nor do I have a Windows 7 disc as this came pre-installed with no CD.

I was under the impression that this could be malware related but so far my scans turn up nothing (although they cannot fully complete before the computer fails as it does). I tried AVG, spyware doctor, and adaware but only spyware doctor gets anywhere near finishing.

Anything I can do? Anyone seen anything similar?

A:Computer freezing minutes after startup. Seems related to Chrome

for a quick scan use malwarebytes the quick scan takes only about 15 minutes,
http://www.malwarebytes.org/
you can also use it in safe mode.

3 more replies
Answer Match 60.06%

Logfile of HijackThis v1.99.1
Scan saved at 11:11:50 AM, on 7/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\WZCBDL Service\WZCBDLS.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\D-Link\Air USB Utility\AirCFG.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.ex... Read more

A:Computer is constantly freezing up have run sypware/virus programs

We're very sorry for the delay..

You may want to print out these instructions or save it as a text document, and use them as a reference. If you have any questions regarding the fix, please ask us before proceeding. It is also important for you to don't miss a step and perform everything in the right order.

=====================================

Update JavaGo to Start ? Control Panel ? Add/Remove Programs.
Search for all previous installed versions of Java. (J2SE Runtime Environment.... )
It should have this icon next to it:
Click that entry and then click on the Change/Remove button.
Then download and install the newest version from here.
=====================================

Uninstall ProgramsClick Start ? Run ? type: appwiz.cpl ? OK
Find and remove the following program(s) (if present):

Viewpoint

Close Add/Remove Programs window after uninstalling.
=====================================


Please open HijackThis, click Do a system scan only, and then place a checkmark beside each of these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Ru... Read more

5 more replies
Answer Match 60.06%

Hey guys, recently, my computer has been freezing at completely random times during the day and always requires a hard reset to fix the problem (temporarily). I have no idea what is wrong, I have not really installed any new hardware or devices, except my iPod Touch I got around 2 weeks ago and my router I got around 3 weeks ago, but I have no idea if they are causing the problem because the freezing has been going on for around 5 days now...

Here is my HijackThis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:18:18 AM, on 2/20/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Pro... Read more

A:Computer constantly going unresponsive/freezing at random times

6 more replies
Answer Match 60.06%

Hi, i'm having a really bothersome problem here, my computer is shutting down sometimes or either freezing and making weirds noises where i can't move even the mouse and i need to hard boot.

This freezes only happens when i turn on the computer for the firsts time of the day, it happens like 5-10 times and then he starts working correctly for the rest of the day, i don't have a clue what is happening, do i need to format my computer?
Sometime appeared a blue screen (i think its called death screen) here is an example

What should i do??

A:Computer constantly freezing and making weird noises

  
Quote: Originally Posted by heltei15


Hi, i'm having a really bothersome problem here, my computer is shutting down sometimes or either freezing and making weirds noises where i can't move even the mouse and i need to hard boot.

This freezes only happens when i turn on the computer for the firsts time of the day, it happens like 5-10 times and then he starts working correctly for the rest of the day, i don't have a clue what is happening, do i need to format my computer?
Sometime appeared a blue screen (i think its called death screen) here is an example

What should i do??



We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* ... Read more

2 more replies
Answer Match 60.06%

My laptop is having some serious performance issues. The keyboard stops working, the mouse starts to wiggle across the screen, and it's incredibly slow. I've done a virus scan, but nothing comes back. I've had issues like this with other computers I own and it's always been a virus. Any help would be appreciated. Thanks.
 
 

A:Keyboard stops working, computer constantly freezing

Greetings spalladino25 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter ... Read more

85 more replies
Answer Match 60.06%

Hi,

I think I have some sort of malware on my computer. It is constantly freezing on startup and I have to keep rebooting. There is also a permanent antivirusXP2008 window and the desktop has been changed. Google links have also been hijacked and I can't get onto this website from that computer (posting from a different one).

Could somebody please have a look at my hijack this log? I have tried a couple of scans (spybot and adaware) to no avail.

Many thanks in advance for any help...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:26, on 29/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Comm... Read more

A:Solved: Computer constantly freezing. Antivirus XP 2008.

13 more replies
Answer Match 60.06%

My computer is constantly freezing up. On start-up things seem fine, but after a few minutes, I am unable to interact with anything cause the cursor indicates something is trying to load, but never does and then freezes.So I have no choice but to turn off my computer. I really need help, I am trying to avoid having to do a clean install, I don't know how to backup things properly, and Im afraid I will have to re-install alot. This is my first time on a forum like this and I need specialized help. Before I go on, here is all the list of things I have tried to tried to fix the problem with:

-Disk Check
-Disk Defragment
-System Restore (no restore points)
-Virus Scan with Mcafee and Malware Bytes (viruses/malware was found and removed, but problem persists)
-Last good Configuration

I am currently in Safe Mode with Networking and everything is fine there luckily.
Now I think I might know what the problem is, but I need to know how to fix it. In the Event Viewer, I see several errors:

-Ntp Client was unable to set up a manual peer to use as a time source cause of DNS resolution error on 'time.nist.gov,0x9. The error was: no such host is known (0x80072AF9)

-The shadow copies of Volume C: were aborted cause of an IO failure on volume C:

-The shadow copies of Volume C: were aborted during detection because of a critical control file could not be opened

-Audit events have been dropped by the transport. The real time backup file was corrupt due to improper shutdown
Can someone ... Read more

A:Computer is constantly freezing up. Shadow copy issue?

Looks like you have a disk problem. Run a chkdsk /r at boot.

2 more replies
Answer Match 59.64%

Hey, I've got a pretty annoying problem where the computer will freeze and monitor will turn black and speakers will play sort of a cut off buzzing sound. The only way to actually do anything is to force shut down the computer again.

This happens mostly while watching videos online but basically whenever the browser is running from what I can recall. It doesn't always occur either so it's hard to track down but when it does occur, I usually have no problem reproducing the problem after a reboot.

I have no problem playing games or anything else that may task the computer more which leads me to believe it is a codec-related problem.

Somewhat related may be that I have a problem with Spotify where it doesn't automatically play new local music in the play queue unless I specifically queue up new things to play.

Restarting the computer when it occurs ocassionally complains about the CPU being overclocked and this is the reason for the crash but I doubt this is actually the problem seeing as I've tried running it without any overclocking and running it at around 3.8-4.0 GHz (Turbo setting since the default CPU ratio is locked) and passing Memtest and Prime95 tests for 10 hours without any problems.

Computer doesn't crash due to overheating from what I can tell, freezing even when idling due to browser running or during Power-saving mode and is at about 40-50 degrees C.

System is about 1 ? years old and this has been an ongoing problem ever since. At first I thoug... Read more

A:Computer freezing watching videos online, possibly CPU-related

Update:
I realized that I gave a poor first description, the monitors don't turn black, they display what was previously displayed when the freeze occurs.

And the sort of cut off buzzing sound is simply from power getting cut to all devices, including mouse and keyboard not getting any power.

I also forgot to mention that I've tried running chkdsk, found no issues.

I'm gonna try running Accessible Event Watcher from the Windows SDK in order to see if I can identify anything suspect occuring when the freeze occurs. I'll check the normal Event Viewer to see anything for reference when it occurs again.

Otherwise, maybe this belongs in the Motherboards, Bios & CPU-section? If I had to guess, this is starting to feel like it is related to the PSU or the motherboard acting up.

13 more replies
Answer Match 59.64%

Lately, I have been experiencing A LOT of problems with my computer. Programs frequently crash or run sluggishly. At times, my taskbar will crash and become frozen.

I have also noticed that I have a lot of process running (I am usually clocking in at somewhere around 45 processes). I have recently installed iTunes, which I can see has about 2 or 3 processes running at a time. I have also have recently run winUpdate and got some new files from that, but I don't know if that also has things running in the background.

I have ran CleanUp, AdAware, Spybot, and I have a Microsoft AntiSpyware constantly running in the background, so I don't think adware or spyware is the problem.

This is the only forum that I know of that can offer help for these kind of things, and you have proven to be very helpful in the past. If this is in the wrong place, I apologize.

Here is my HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 7:26:03 PM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\Omni... Read more

A:Programs and computer constantly freezing or crashing... is spyware the problem?

One thing that could be causing your problems is the fact that you have both Norton And AVG running. You should never run two antiviruses at the same time. They conflict with each other and cause all sorts of problems as well as decrease your protection. You need to pick one and get rid of the other.

Also you need to disable some of those unnecessary apps you have running at startup. They are draining your computers resources.
 

2 more replies
Answer Match 59.64%

For the last couple of weeks my computer has been running all sorts of slow, and I'm getting a lot of glitches I've never had before (recently, it appears to have shut down when I turn it off, but I find when I turn it back on it never went off in the first place, getting booted from browser consistently, etc). I also get an error message whenever I shut down about 'protector.exe' not being able to close, and when I tried to look it up I found only scary-sounding info from sites I don't exactly trust.
Anyway, not sure where to go with these problems, and I'm really hoping someone here can help. Thanks so much in advance for any input you can give!

Here's my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:22 PM, on 10/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\App... Read more

A:Computer freezing, booted from browsers constantly, worried in general...please help?

bump, please

1 more replies
Answer Match 59.64%

I have a 2 year old Dell desktop Dimension E521 with Windows XP. Recently it has been freezing several times a day, sometimes while on the internet (with both Firefox and Internet Explorer), sometimes when just working on a Word doc, sometimes with nothing open and the screen saver is on. When I hit Ctrl+Alt+Del the task manager doesn't even come up and I have to press the power button on the tower to get it to shut off. Ran several virus scans (AVG, avast!) and they say no virus, but a friend who is good with computers said it sounds like a virus. Cannot do a system restore, it goes through the process and then says "unable to restore to specified date". I have tried at least 10 dates and none work. A few times after it freezes there is a loud beep coming from the tower, I read in a previous forum that could be a fan problem, but I am also having other issues besides the beeping. Any ideas what I should do?? Thanks MP

A:Constantly freezing, Ctrl+Alt+Del doesn't do anything, have to manually shut down computer

I would first take steps to satisfy myself that the system is not overheating.Freezing is one of the symptoms of overheating, among other things.I would check to ensure that the fans installed are all working properly (visual observation) and then I would enter the BIOS and check the registered CPU temperature after one of these freezes.Cleaning the Interior of your PC - http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/ Louis

1 more replies
Answer Match 57.96%

To whom it may concern,

I don't exactly know how to explain my issue, only that my computer is skipping. It usually happens when I am playing a game and it affects my computer for a good length of time making the audio, video and mouse pointer skip from one point to the next. This issue only started happening yesterday and I thought nothing of it thinking a simple restart would help, but now after the third time it has happened today I am looking for a very effective permanent solution if one is available.

I did a google search on my issue and found a related thread here which was solved, I can only hope that you can help me as well.

- Xirion
 

A:Computer Skipping - Possible Malware Related.

Here is the HJT log of my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:15:33 PM, on 21/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\ASUS\AI Nap\AiNap.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Google\Google Talk\googletalk.... Read more

1 more replies
Answer Match 57.54%

Help, please. I think I have been infected by some sort of trojan downloader, and my internet connection has been busy ever since. It seems to be constantly downloading something, but I never know what it is. I suspect the file rundll32.exe has something to do with it, as my avg antivirus shows that i have 2 copies of the file that are infected. Can anyone help me out with this? Also, my avg scanner says that the rundll32 file is a 'trojan horse downloader.generic.rsx' or something like that.

Please help me, it's choking my computer to death.

A:I think my computer is constantly downloading malware

Help, please.. I think my computer is infected by some sort of trojan horse downloader. Whenever i go online, my internet connection becomes busy on it's own, as if it were downloading something, even when left idle. I think that it may have something to do with the file rundll32.exe. I scanned my computer with my avg antivirus, and it found 2 copies of rundll32.exe that it said was infected. I can't seem to remove them. Also, avg antivirus seems to refer to them as some sort of 'trojan horse downloader.generic.rsx'. Please help me, it's choking up my computer.

2 more replies
Answer Match 57.54%

I originally posted this in the XP forum, but was told to try this one instead. Here is a link to the original thread, where I explain what problems I am experiencing:problem explanationBelow you will find my DDS log. I have attached the other required DDS log as well.DDS (Ver_10-03-17.01) - NTFSx86 Run by Bob Vernon at 18:19:12.98 on Sun 08/08/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.99 [GMT -4:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\WINDOWS\System32\Ati2evxx.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\System32\svchost.exe -k imgsvcC:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exeC:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Apoint\Apoint.exeC:\Program Files\Apoint\Apntex.exeC:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXEC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\Bob Vernon\Local Settings\Application Data\Google\Update\GoogleUpdate.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\Bob Vernon\My Documents\Downloads\dds.scr============== Pseudo HJT Report ===============uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&... Read more

A:terrible, periodic computer lag. Might be malware related

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

12 more replies
Answer Match 57.54%

Hey Guys,I'm New Here, And I've Been Looking For Someone Who May Be Able To Help With Me A Few Potential Problems. First Off, I've Found That When I've Booted My Computer (I'm Running XP Professional) As Soon As The Welcome Screen Dissappears (No Password Login, Just One Account) My Screen Goes Fuzzy For A Few Moments But Then Returns Normal With The Proper Desktop Picture Up. I've Tried Reinstalling My Driver Hardware For My Monitor As I Presumed It May Be That, But To No Avail, I've Tried A Restore To A Date Before The Problem Occured, But Once Again To No Avail. Another Problem I'm Finding I'm Having Is That My Mozilla Firefox Seems To Almost Reinstall Itself After A While, As My Settings For My Addons Are Reset And It Opens As If Mozilla Has Just Been Installed Onto My System. Also I'm Finding That Sometimes When My Computer Seems To Be Affected By Too Much Usage Of Memory By Processes, Upon Trying To Bring Up The Task Manager, My Computer Sometimes Does Not Respond To The Keystroke, And I'm Left To Use "Process Explorer" To Check What Is Running Upon My System.I'm Not Sure If Any Of The Problems And Issues Are Malware/Virus Related Or Maybe Hardware Related, But I'm Hoping That I Will Be Able To Find A Possible Solution As I'm Not Welcoming To The Fact Of Having To Reformat If It Can Be Avoided, Any Help In Advance Guys Would Be Fantastic, Here Is My Log In The Following..Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:46:36 PM, on 19/09/2008Platform: ... Read more

A:Not Sure If It's Malware Related, But My Computer Is Unwell In Several Ways, Can Anyone Please Take A Look At My Log?

Hello prottura,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

1 more replies
Answer Match 57.12%

A couple weeks back I got the good ol' "Malware Defense" thing pop up and tell me I had all sorts of problems. I looked around the 'net and found lots of potential solutions, and seemed to have it all taken care of after various scans with Malwarebytes and other software. However in the last few days the computer frequently freezes up, and it doesn't seem to happen during a certain activity or anything like that-just at random. I don't know if it's related. I've continued to run many scans, and sometimes they come up with nothing, and other times they will find problems and fix them, which makes me think new malware (or something bad...) keeps getting frequently added to the computer. Oddly, while I'm running scans and things like that, I don't believe it's ever frozen. But when the computer is really in use, that is when the problems arise. I've tried a few more things today to try and fix it, and haven't had any problems, though I haven't been on the computer all that much since the last 4 hours were taken up by scans.So, I'm hoping maybe someone here can take a look at the logs I have created using the guidelines from this forum, and see if anything stands out, or if there's anything else I need to do.The DDS.txt log is seen below, and the attach.txt and ark.txt files are attached. I believe that is what I need for now.-------------------------------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Tom and Sarah... Read more

A:Had Malware Defense, and now computer freezes constantly

Just to update really quickly, the problem HAS in fact continued (I had said originally I hadn't had any more problems that day). It froze probably 4 or 5 times yesterday in a fairly short amount of time being used. Also, if this information helps any, when it freezes, I still have usage of the mouse, as far as movement. Clicking on anything does nothing, but I can still move the curser around, as opposed to the type of freezing when nothing at all works.Thanks, hope someone can help!

15 more replies
Answer Match 56.7%

Hi, Sometime between June 15th and 18th, System Restore had stopped functioning properly. When perform a system restore, I receive the following message at the end of the restoration process: "X Restoration IncompleteYour computer cannot be restore to [insert any date here]" On June 18th, my computer experienced a BSOD. I created a topic in the Windows XP Home and Professional forum. A BC Advisor instructed me to perform a memory test and so I did - it passed. In his next reply, he asked me "What is new or different since the last time everything worked properly?" My reply included a list of software that had been installed and removed within three days of the BSOD. Additionally, my reply mentioned that I had help cleaning my computer from June 12th-15th at GeeksToGo. The BC Advisor recommended I check with the "malware folks" to make sure my computer is indeed clean so here I am. Mod Edit: XP Forum Topic Issues:- Faulty System Restore- Blue Screen of Death- When Windows starts, the computer will idle on the desktop background before loading the taskbar and desktop icons. When the computer starts loading the taskbar and desktop icons, the computer's performance seems normal (I'm not sure if this is related but I figured I'd mention it anyway). I'm unsure whether or not this is necessary but I figured it couldn't hurt. The following is a list of all tools used during the cleaning process of my computer: - OTL - Malwarebytes&#... Read more

A:Is my computer clean? Is the BSOD a malware-related issue?

On June 18th, my computer experienced a BSODJust once?I see, you ran BSV and it reports only one BSOD.

more replies
Answer Match 56.7%

Hi there, i?m new here, i?m from spain so maybe i cant explain very exactly in english so, i?m sorry!I?ve found this site in google and i think maybe you can help me, before posting in this forum i?ve read your: "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help"I?m not able by the moment of making a backup of my data, i dont have now a external hd. is it sure to make this copy if my computer is probably already infected by a malware or something like this?I am using a hp pavilion dv7 lap top with 64 bits windows vista home premiumI am not very good with computers but i?ll try to explain my problemI was working with "adobe premiere" editing some videos, it began to give problem and finally this premiere archive i was working with stopped working at alleach time i try to run this archive it creates this files in the same directory i was saving it, they are:- lsprst7.dll- lsprst7.tgz- sysprs7.dll- sysprs7.tgz- tmpPrst.tgzI?ve looked in google and i think it has something to be with some kind of malware. You help some people with similar problem with "combofix" but i?m afraid it would not work with my windows.I?m not using a lot the computer now because i imagine the malware will go infecting other applications as i go using them, i?m a bit scared about it...i?ve also disabled my cd simulation softwarenext i?ve installed "dds" and this is the log:DDS (Ver_09-12-01.01) - NTFSX64 Run by Juan at 17:29:49,57... Read more

A:lsprst7.dll, some malware related to this archive and others infected my computer

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

3 more replies
Answer Match 56.28%

Hi, new here!
Two days ago I tried to download some clip art, guess I hit a fake download button and now I believe my computer (Windows 7) has been infected with malware. Programs are being downloaded onto my computer constantly, maybe 10-15 a day. I uninstalled as many as I could (some have an error message similar to: This program has already been uninstalled, would you like to remove it from the list?), and I've checked under Processes in my task manager for anything suspicious, but can't seem to find the real problem. Whenever I use Chrome, new tabs are constantly being opened with complex URLs that lead nowhere. The only program I've run to try to get rid of it is SuperAntiSpyware, which found some problems but obviously hasn't fixed it. I really am at a loss as of what to do - please help!

A:Malware? unwanted programs constantly downloading onto my computer

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

17 more replies
Answer Match 53.76%

Hi guys. I'm in desperate need of help. Just about every program and game I try to run on my computer crashes constantly. If it doesn't do it now, it'll do it soon. I have installed all the latest drivers for my hardware and installed the latest Windows Updates (Windows XP Home Edition w/ SP2), but I still suspect this might be a hardware problem. I built my computer myself, so here's the specs:

- BIOSTAR TForce4U-775 NVIDIA nForce4 Ultra ATX Intel Motherboard.
- Intel Pentium 4 640 3.2 GHz Processor (w/ Hyper-Threading).
- OCZ Gold Series DDR2 667 1 GB (2 x 512MB) Memory.
- Wester Digital Caviar 250 GB SATA Hard Drive.
- eVGA Geforce 6800XT 256MB 256-bit DDR PCI Express x16 Video Card.

And here's the list of programs that will crash constantly and just out of nowhere:

- Windows Media Player 11
- Firefox (all versions)
- F.E.A.R.
- Half-Life 2
- Counter-Strike

Oddly enough, those are the only programs that crash. Internet Explorer, AIM, DivX Player, Steam, and mIRC all seem to work fine. I suspect my video card, but what would cause the Firefox and Windows Media Player crashes?

I know there could be a hundred possible things wrong, but if anyone has any help to offer, I'd appreciate it very much. I'm willing to try anything.
 

A:Many programs crashing constantly (hardware related?)

16 more replies
Answer Match 52.92%

I have a Dell XPS L501x laptop. A test showed that the hard drive was going to fail, so I had Dell replace it (it's under warranty until December). I installed Windows 7 on the new HDD and I've had problems basically since the beginning. What happens is my programs will hang, with the (Not Responding) message on the top of the window. This will last for anywhere between 10 seconds to a couple minutes. I called Dell again about this and was told that the problem was Chromium, my browser. I uninstalled it and the problems persisted with Firefox, so they told me to install Windows again. I did this and I'm having the same problems. I have Chrome installed now. One thing I've noticed is that Flash occasionally crashes, but this is a separate error message so I don't know how related it is. Chrome isn't the only program locking up. Word, notepad, and basically everything else I have open will lock up, but as far as I can remember this only happens when I have my browser open as well.

Any help is greatly appreciated. I've tried to look up solutions but I couldn't find anything that seemed to match my particular problem. I did not have this problem before my new HDD was installed but I can't tell if this is a software or hardware issue. I have 6GB RAM so that shouldn't be an issue.

I have MSE and nothing else and Windows is fully updated.

A:Programs constantly not responding, possibly Chrome related

Chrome has been locking up user's computers:

Google Groups[1-25-false]

It's probably the culprit. You say that you uninstalled it and the problem didn't go away? You might have to reinstall Windows again, and this time don't install Chrome and see what happens. It could also be hardware related, but you need to make sure it is without having Chrome installed.

8 more replies
Answer Match 52.92%

Hey everyone!

First I appreciate any help and time taken to look this over!

My computer has recently started freezing up in the past couple of days and I wouldn't doubt there's malware slipping under my radar. Before I post my Hijackthis log, I tried running NOD32 in safe mode and it didn't find anything, although a lot of the files it tries to read are locked. I then tried Trend Micro House Call in safe mode with networking and it found something called "CRYPT EX" something or another. I didn't get a chance to delete it though cuz right then my computer froze. When I tried running it again I got a message saying "An error occurred while trying to transfer data from the Internet! Do you want Trend Micro HouseCall to try again transfering the required data?", and when I select "Yes" that que doesn't change. Even when I hit "cancel" it still says that message and I have to quit IE altogether from Task Manager. And that brings me today, where I've been rebooting my computer once or twice every ten minutes for the past hour.

Here's my HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:01 AM, on 10/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.... Read more

A:Computer keeps freezing - Possible Malware...

11 more replies
Answer Match 52.92%

AVG isn't finding any problems. Help me out. computer freezes up about 2-3 minutes after I open it from hibernation, and it lasts for a minute or two before I can use it again.

DDS log is posted, and GMER log attached below.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Monique and Eric at 8:21:45.39 on Sat 04/23/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.204 [GMT -4:00]
.
AV: AVG Internet Security *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C... Read more

A:computer freezing up- malware??

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your ... Read more

22 more replies
Answer Match 52.92%

Adware Cleaner Scan. Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Scan button.When the scan has finished click on Clean button.Your computer will be rebooted automatically. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.I followed these instructions.  Here is the text file that opened up (below): Did it get all the bad stuff?   # AdwCleaner v5.015 - Logfile created 29/10/2015 at 22:47:25# Updated 26/10/2015 by Xplode# Database : 2015-10-29.1 [Server]# Operating system : Windows 7 Ultimate Service Pack 1 (x86)# Username : Alex - ALEX-PC# Running from : C:\Users\Alex\Downloads\adwcleaner_5.015.exe# Option : Cleaning# Support : hxxp://toolslib.net/forum ***** [ Services ] *****  ***** [ Folders ] ***** [-] Folder Deleted : C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\shdkwmhi.default\Extensions\staged\[email protected] ***** [ Files ] ***** [-] File Deleted : C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_cijeeimilokkhlfjombmalgpabbonmah_0.localstorage-journal[-] File Deleted : C:\Users\Alex\AppData\Local\Google\Chrome\User Data\Default\local storage\hxxp_www.azlyrics.com_0.localstorage-journal[... Read more

A:Computer Freezing. Is it Malware?

Also, I did the Junk Removal Tool.  Here is the text file for that:
 
 
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.6 (04.25.2016)
Operating System: Windows 7 Ultimate x86 
Ran by Alex (Administrator) on 17-Jun-16 at 22:51:11.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 44 
 
Successfully deleted: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\Alex\AppData\Roaming\Mozilla\Profiles\nb8uijjt.Default User\extensions\[email protected] (Folder) 
Successfully deleted: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\Alex\AppData\Roaming\Mozilla\Profiles\nb8uijjt.Default User\extensions\[email protected]\content (Folder) 
Successfully deleted: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\Alex\AppData\Roaming\Mozilla\Profiles\nb8uijjt.Default User\extensions\[email protected]\content\imgs (Folder) 
Successfully deleted: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\Alex\AppData\Roaming\Mozilla\Profiles\nb8uijjt.Default User\extensions\[email protected]\content\imgs\flgs (Folder) 
Successfully deleted: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\Alex\AppData\Roaming\Mozilla\Profiles\nb8uijjt.Default User\searchplugins\delta.xml (File) 
Successfully deleted: C:\Users\Alex\AppData\Roaming\Mozilla\Firefox\Profiles\Alex\AppData\Roaming\Mozilla\Profiles\nb8uijjt.Default User\user.js (File) 
Succ... Read more

3 more replies
Answer Match 52.5%

Hello, my hard drive won't stop running, at least i can hear the fan running all the time, and now outlook won't even send anything, I took norton off as was advised here, and installed avg free, but need some help!!!
Thanks!!!!!!
Pete

A:hard drive runs constantly and outlook won't send...related?

Hello and Welcome to TSF

First lets scan your system with these programs

Scan your pc with one of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall. Be sure to put a check the box beside AutoClean.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.

Secondly, your hard drive dont have a fan but I understand you are hearing the fans spinning constantly. Can you see the hard dr... Read more

9 more replies
Answer Match 52.5%

DDS (Ver_09-03-16.01) - NTFSx86
Run by Bobby at 17:37:32.90 on Sat 05/02/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2094 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mc... Read more

A:Computer Freezing...had Malware last week

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

2 more replies
Answer Match 52.5%

Hello,

I have tried to follow the 5 steps as much as my computer will let me.

All of these problems just started. Everything was fine on Friday, shut it down for weekend and when I came back on Sunday it had gone loco. Here is what is happening:

-It is freezing up during very simple tasks. EX: refuses to load msn messenger or aol instant messenger, refuses to load internet explorer, freezes when scrolling through PDF documents, etc. etc.

I tried to do a system restore but yielded no results. AVG Free edition found a trojan named dropper.small and was unable to heal it so I placed it in the vault. Ewido anti-spyware found several spywares and all were healed successfully.

I ran the DSS and have attached the main log and the extra logfile it gave me.

I am a Pastor and Seminary Student with many important things on this computer. I am also getting married soon and cannot afford to replace this machine. PLEASE HELP!!

A:Virus?Malware? COMPUTER FREEZING

Also, here is the hijackthis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:36:17 AM, on 11/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\... Read more

2 more replies
Answer Match 52.5%

Hi there,
I've posted occasionally before and you've been very helpful.

I've posted now over in the Windows XP thread and they suggested I have you guys check things out - since perhaps this is a malware issue. my computer keeps freezing - sometimes when we're not active on it, sometimes when we are, sometimes 3 minutes after startup, sometimes a half hour after startup. There doesn't seem to be any rhyme or reason to it. I'm starting to clean up files, delete some stuff, etc. but wanted to check with you folks as well.

HOWEVER, I went to run the scans you asked for - and the gmer scan kept freezing up my computer - I believe when it was almost completed - it hadn't found much when it did - - it went to a blue screen saying it had to stop and shut down basically - luckily, it restarted fine, but I didn't want to try it again.

Attached are the two other documents from the other scan.

Thank you!
Randi


DDS (Ver_09-12-01.01) - NTFSx86
Run by Randi at 11:11:36.48 on Mon 01/04/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.239 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: McAfee VirusScan *On-access scanning disabled* (Outdated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ====... Read more

A:Potential malware - computer keeps freezing

just bumping this up in case someone can help...

4 more replies
Answer Match 52.5%

I am going to give you as much info that I am able
I am pot sure how/if it all relates but here it is
Also not sure if I am in the right forum but I thought I would start here
Thank you
The quick version – A synopsis of what happened
My screen went black one day and I had a techie “restore” it
It seemed to work okay but was freezing up regularly and now is freezing up several times a day
It seems to be be most affected when I have stuff on the clipboard and/or I am online
I brought it back to him and he says it seems fine

I multitask and always seem to have many windows opened simultaneously and it has never happened before. Early on when I multitasked it seemed to freeze up but now it is freezing all the time with only one program opened but I am always online
ACTIONS TAKEN
I have done the following
Defragged, checked for viruses (see below) and then he did the same and also checked for corrupted sectors
I do have loads of pictures on the computer so I thought that maybe there was too little memory but there is over 50% of memory remaining

MALWARE FOUND
After this blackout happened I had one of the those pop ups where the simulated window screen flashes that you have several threats etc and says you need to download this to get rid of the threats etc
The second time it popped up I wrote down the file name in the Run this file pop-up and found it to be malware
I purchased PREVX 3.0 to remove it but the computer is still freezing

This is what they wanted to ... Read more

A:Malware and Computer Freezing Up - PACK_40S10.EXE

Not sure if I should have posted this here with the original post
thank you

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:45 PM, on 1/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Prevx\prevx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:... Read more

1 more replies
Answer Match 52.5%

My computer keeps freezing. It has been running slow at odd times recently too. I undated to the patest firefox and it will not run (not sure if that is related)Here is my Hyjack This, then DDS.txtI am new here so if I don't post the right information or if I post information I shouldn't please tell me. I am running win xp pro with sp 3, a Shuttle XPC with AMD 64, I keep it updated and updated today. The freezing is just random, but started today frequently. Sporadically when online everything slows down too.When I run RootRepeal it freezes immediatly.I see some errors in Event Viewer but don't get information I can use from MS on these. I have these copied in a text file. The errors happen when bootedit some additional info that might help:It barely started today, after a couple incomplete starts, a start last known good config, finally a chkdsk ran and it started. chrome is running very slow. when firefox would not start I uninstalled, and tried to find everything not uninstalled to remove. I removed a lot of temp files in my docs & settings to make sure. re-installing did not get it to run. ESET NOD32 showed a lot of blocked packets in the firewall log yesterday, 30-40 of them.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:26:09 PM, on 1/6/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16945)Boot mode: NormalRunning processes:F:\WINDOWS\System32\smss.exeF:\WINDOWS\system32\winlo... Read more

A:Computer Freezing, I think I have a Malware Problem

I did a system restore and it stopped freezing. When I start takes a few starts, each time processing windows a little further, until it pops up chckdsk then agter that it runs ok.done that twicechkdsk deletedGur.6.tup Index $130 of file 72Gur "" "" file 124metabase.bin "" "" file 124AO183.410.141 "" ""FILE 8460WPDNSE "" "" FILE 10224SVCHOST.EXE-3530F672.PF "" "" FILE 21768SVCHOST~1 "" "" FILE 217168there were some recovery files shown in the chkdsk but they scrolled by too fast to readMalwareBytes quickscan a few days ago showed nothingESET Smart Security recent detected threats shows this:1/10/2010 5:56:22 PM Real-time file system protection file F:\WINDOWS\dzinst.exe probably a variant of Win32/Agent trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred during an attempt to access the file by the application: F:\DOCUME~1\WARNER~1\LOCALS~1\Temp\VZN.exe.1/10/2010 5:48:28 PM Real-time file system protection file F:\System Volume Information\_restore{7ADBB2C6-E688-4711-9C99-97784041BD15}\RP631\A0165778.exe probably a variant of Win32/Agent trojan cleaned by deleting - quarantined NT AUTHORITY\SYSTEM Event occurred during an attempt to access the file by the application: F:\DOCUME~1\WARNER~1\LOCALS~1\Temp\VZN.exe.1/7/2010 12:52:25 PM... Read more

3 more replies
Answer Match 51.66%

Hello everyone,

I have an ACER Aspire one laptop windows xp. the other day I got some type of virus on my computer while looking at a movie trailer on a gossip site. so far I've done two restores to it and ran two malware/adware removals but it keeps freezing up. after i ran the malware it said I had 7 viruses and they were removed. i thought that it was good. but a few minutes later my screen froze again and everything including the time clock freezes. I have to remove the battery to turn the computer off. can you please tell me what is wrong with my computer and what i need to do to get rid of it? I've only had the computer for 9 months.

thanks for your help

A:laptop computer keeps freezing up after malware removal ran

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Answer Match 51.24%

I am experiencing a very slow computer. Pages hang and freeze while scrolling or switching tabs, I get a "beep" if I scroll too fast. Everything is terribly slow. I regularly scan with MalwareBytes, ComboFix, and SpyBot. I always use "rkill" before a scan and everything seems to regularly come back clean. So far, this problem has lasted for maybe a months or two. Please help! I have enclosed my text file logs. Thank you.

Logfile of HijackThis v1.99.1
Scan saved at 10:45:55 PM, on 10/6/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\WINDOWS\system32\dlcxcoms.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\DellAdmin\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\DellAdmin\L... Read more

A:Slow Computer Response, Freezing, Hanging. Possible Malware

16 more replies
Answer Match 50.82%

I have a default Yoog Search in my Search Engines, i try to remove it and set it as google but it would again default to Yoog. Next thing is I just cannot run 'sybot search & destroy' and doesnt let me open any anti-malware related sites. I cant download any anti malware apps. I am just stuck. I saw a post " Win 2K hijack issue - unable to run malware apps!". I have exactly the same case on my system.

 

More replies
Answer Match 49.98%

Hello,
This is my second time posting on these forums. I had great help last time for my problem and really appreciated it. Now i'm back with another malware, i tried to fix it myself with no avail.

My current problem has to do with "System Security." I think i got it while browsing a web site from a pop-up, i thought i had avoided it, but then System Security kept popping up, scanning my computer and saying i was infected with "Lsas.Blaster.Keyloger." My desktop background was also changed to a black and red wallpaper saying something about my computer being infected and that i need to fix it.

I tried fixing the problem by scanning with ad-aware and registry booster, i used both in safety mode because every time i start the computer in normal mode it either freezes or restarts moments after it starts loading up the desktop. In safety mode i also deleted:

c:\Documents and Settings\All Users\Application Data\13998594.exe

and

HKEY_LOCAL_MACHINE\SOFTWARE\13998594

as well as the system security folder(s)

I checked:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
for
13998594
but i didnt find it in there nor any other weird sequences of numbers.

So now, I am stuck with no idea what to do next because:
1) I can't start my computer in normal mode.
2) I can't run Malware bytes, Spybot Search and Destroy, and ComboFix in Safety Mode.

As of now, my computer is still freezing up or restarting as soon as it starts up in nor... Read more

A:System Security Malware + Computer freezing on start-up in normal mode

16 more replies
Answer Match 49.98%

A couple days ago I was looking at the weather online on my Toshiba laptop (XP Media, SP3) when I got a report from Avast stating it had blocked a connection to a malware site, just like this, which popped up when I was typing.

Infection Details

Process:file://C:\WINDOWS\System32\svchost.exe Infection:url:Mal
Obviously I scanned and it did pick up some things, and I thought I had gotten the problem. Obviously I didn't, and I got Malwarebytes which I scanned with and again thought I might be good. MWB just started constantly reporting outgoing connections being blocked. I did some digging, a lot more scanning (all turned up clean), and I noticed a couple things.

1. I'm getting issues with SVChost where it is sometimes taking up nearly my entire CPU. I replaced it with a different version of SVChost (in all windows folder locations) and whatever is using it to do the bad stuff isn't the file itself because it resumed causing trouble.

2. I tried to get rid of all unwanted processes & services, & I came upon one which I couldn't get rid of- groovemonitor, associated with Microsoft Office. I'm suspicious because I've tried deleting it, manually and automatically, and whenever I try to delete the entire Microsoft Office folder this one set of files (the groovemonitor dll's) will not let me delete the folder. I've tried disabling this whenever possible.

I'm still getting constant url blocks no matter what I have done, all sca... Read more

A:Avast & Malware Bytes Constantly Blocking Malware Connections

Just wanted to provide a bump.
 

1 more replies
Answer Match 49.56%

My hard drive was replaced 3 weeks ago. I installed OS and the bear minimum software. I then installed all patches/updates to OS and office that were available through windows update. ever since day 1 - this computer will not stop freezing up... it is constant. I have already posted here and had computer hijacked - I have ad-aware and run it daily. the puter even freezes on start -up on occassion - rarely runs for more than 1/2 hour at a time.... always will freeze when it isn't used for several minutes... all power settings have been shut off - no screen saver/powering down monitor/or hibernation .... I feel like it could be a driver... I already uninstalled Nvidia Gforce3 ... so windows is using a generic video driver - hardware settings shows nvidia being disabled. I don't know what else to do . Here is an updated hijack log. Any advice?

Logfile of HijackThis v1.97.7
Scan saved at 6:36:37 PM, on 6/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE... Read more

A:freezing constantly.

8 more replies
Answer Match 49.56%

My current pc keeps constantly freezing and is beginning to do it ever more constantly.
It also has a tendency to reboot aswell.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, x86 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3326 Mb
Graphics Card: Radeon X1650 Series, 512 Mb
Hard Drives: C: Total - 298245 MB, Free - 121114 MB; D: Total - 1430796 MB, Free - 472108 MB;
Motherboard: Acer, MRS600M, ,
Antivirus: ESET Smart Security 4.2, Updated: Yes, On-Demand Scanner: Enabled

I have tried to find the cause of this and have a minidump file saying its due to an nt driver.
I have windows firewall on and run eset smart security and over the last few days have run spybot s&d, super anti spyware, ccleaner, malwarebytes and eset all within safe mode to make sure system is clean.

Is it possible that my old x1650 needs replaced or possibly my hard drive as it is quite old now ?
Any help appreciated thanx.
 

A:pc freezing constantly

6 more replies
Answer Match 49.56%

I have a 1.60 GHz pentium with 256 MB of ram, running XP Pro 2002 Service Pack 2. I would say this system is 4 or 5 years old now.

I took my computer in for service the first part of June, had the hard drive wiped clean and a clean install of the XP Pro. Last week it just started going haywire. The screen would go black and it would freeze (mouse and keyboard--no Ctl-Alt-Del). I took it in to the shop last Thursday, and they removed an internet filtering program that I had downloaded. That helped quite a bit, but it still freezes on me. Sometimes I can work for 4 hours, sometimes 5 minutes before it freezes. I could not even work on it today, it froze constantly. I also replaced the mouse because the driver was old and the problem seemed possibly to be mouse related. That also did not help the problem--in fact, I think the old mouse worked better. I have run Scan Disk several times, Spybot, AVG, and CCleaner. No viruses detected. The whole system seems to be running slower than usual, too. I do notice some graphics involvement when it freezes--the mouse will be cut in half or there will be a little vertical line.

Any advice would be greatly appreciated!
 

A:XP Pro Freezing Constantly

16 more replies
Answer Match 49.56%

I updated a compaq laptop computer from ME to XP. I added 256 ram on the laptop since it only had 56.

It was working fine and I returned it to the owner and they said whenever they were using AOL it was freezing.

I started working with it and it was freezing so muchand it keep checking the disks for errors and correcting the problems. I decided to reformat and reinstall. That is completed but now when I go to windows update it freezes. I've tried typing it in, going thru explorer and trying to go to www.microsoft.com and then a link from there but as soon as it gets to the windows update address it freezes.

Any suggestions?

Thanks.
 

A:XP constantly freezing

9 more replies
Answer Match 49.56%

Computer freezes constantly, usually in IE, but also in other programs as well.
No error messages shown.

Am running Vista and IE7; have ZoneAlarm firwall, run Spybot S&D at least once a week; also have resident ParetoLogic Antivirus Plus.
Please note: ZoneAlarm disabled only momentarily and purposely at time of this posting.

DDS (Ver_09-01-07.01) - NTFSx86
Run by Charles at 11:42:24.47 on Thu 01/15/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.974 [GMT -6:00]

FW: ZoneAlarm Firewall *disabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32&#... Read more

A:IE freezing constantly

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scans:Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mba... Read more

33 more replies
Answer Match 49.56%

OK I know MSN freezes on all computers every now and again but mine has been playing up a lot lately.

In the past it has frozen during conversations etc...But in the past few days it shuts down immediately upon opening it (each time).

It says 'Not Responding'.

I've tried closing it while frozen using Task Manager however this does not work - (I've left it 5mins+ to close - nothing happens!)

I've tried Shutting Down or Restarting the computer. Each time it takes about 1-2mins to respond and then it says 'Logging out' and then 'Shutting Down'.
However it stays on the 'Shutting Down' screen for ages. I've left it on one for 2hrs.

Each time I end up having to just manually shutting down the laptop by cutting the power...



Anyone know how to resolve this?


Thanks a million!

More replies
Answer Match 49.56%

I installed driver version 362.00 and everything worked great. I played Dark Souls 3 for about an hour with 65% fan speed, after a 10 min break I played CS GO then the problem started to happen. Screen tear is present and my game freezes then recovers. The audio will also freeze in that frame. I uninstalled my nvidia drivers with DDU and clean installed the latest driver but the problem still persist.

More replies
Answer Match 49.56%

For the past two months my laptop has been freezing inexplicably most often when browsing the internet, the weird part is that it'll freeze the first time but when i restart it it acts stable.I tried system restore, cleaning the registry, AV scans and spyware scans (With multiple programs), updated all drivers, defraged the hard drive

The only two things that u can think of is my Zone Alarm Firewall interfering with AVG (I heard this happens sometimes) or the numerous errors in the events viewer listed below:


Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070070).

Crash dump initialization failed!

The program msiexec.exe version 5.0.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000DDETAIL -
6 user registry handles leaked from \Registry\User\S-1-5-21-539818367-1157593759-2051514879-1000:
Process 2864 (\Device\HarddiskVolume3\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe) has opened key \REGISTRY\USER\S-1-5-21-539818367-1157593759-2051514879-1000
Process 2864 (\Device\HarddiskVolume3\Program Files\Sony\VCM Intelligent Network S... Read more

A:OS constantly freezing

it looks like you have avg and microsoft security essentials both running- I would un install mse and see if that fixes the problem as they may may (or may not?) play well together. This is unlikely but the update error 0x80070070 is about your hdd being full- is it? Here is an article on that- http://blogs.technet.com/sus/archive/2008/...0x80070070.aspx

3 more replies
Answer Match 49.56%

Alright, I'm at my wits end with this machine. I've re-installed XP at least five times, I've tried different RAM, and I've even tried another hard drive. All it does is freeze, right after the install, so I know it's not any software that's causing it. Common sense tells me it's the RAM, but I've replaced that.

Any help appreciated.
 

A:XP Constantly freezing

6 more replies
Answer Match 49.56%

Hi

I really hope someone can help me with this after installing windows 8 and using it for the past 3 weeks now I have found that my pc is freezing and not closing down properly and this gets worse with each day. I am unable for some reason to go back to windows 7 using the factory restore tool!!. But I will say I do like using windows 8 but these crashes are now beginning to get on my nerves due to them happening constantly all day.

I have uploaded a zip file with my events log and hoping that if I can get these fixed I will be happy to stay with windows 8. Any help will be greatly appreciated.

A:Freezing Constantly

Hey ya, welcome.

Please run the tool in the top thread on the Crash subforum in the manner it asks, then attach the zip here that it makes. We'll see what's up.

14 more replies