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Browsers + computer constantly crashing/freezing

Q: Browsers + computer constantly crashing/freezing

I have been good at keeping up with trying to keep my pc clean, but lately i seem to be having a ton of issues with my browser locking up and freezing. I am also having issues with my whole unit freezing as well, screen freezes, cursor doesnt move and have to hard restart the unit, i am unsure if it may be malware related or not. The unit is just having piss poor performance and i can not figure out why

here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:41:39 PM, on 3/24/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files\AVG SafeGuard toolbar\vprot.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\PROGRA~1\TOTALR~2\bar\1.bin\14brmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MyTomTom 3\MyTomTomSA.exe
C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\connect.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\IProsetMonitor.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\user1\My Documents\Downloads\HijackThis(2).exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/?rlz=1W4CHBB_enUS575
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: (no name) - {8a7d2060-824d-4b17-b00a-759b1b5f30d9} - C:\Program Files\TotalRecipeSearch_14\bar\1.bin\14SrcAs.dll
R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\18.0.5.292\AVG SafeGuard toolbar_toolbar.dll
O2 - BHO: Toolbar BHO - {ab56dfde-0c14-45b3-9df6-7b0eba617870} - C:\PROGRA~1\TOTALR~2\bar\1.bin\14bar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Search Assistant BHO - {df22384f-cf68-4d19-969f-10423715528b} - C:\Program Files\TotalRecipeSearch_14\bar\1.bin\14SrcAs.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG SafeGuard toolbar\18.0.5.292\AVG SafeGuard toolbar_toolbar.dll
O3 - Toolbar: TotalRecipeSearch - {a0154e07-2b48-475c-a82a-80efd84ea33e} - C:\Program Files\TotalRecipeSearch_14\bar\1.bin\14bar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [InstaLAN] "C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG SafeGuard toolbar\vprot.exe"
O4 - HKLM\..\Run: [TotalRecipeSearch Search Scope Monitor] "C:\PROGRA~1\TOTALR~2\bar\1.bin\14srchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [TotalRecipeSearch_14 Browser Plugin Loader] C:\PROGRA~1\TOTALR~2\bar\1.bin\14brmon.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MyTomTomSA.exe] "C:\Program Files\MyTomTom 3\MyTomTomSA.exe"
O4 - HKCU\..\Run: [ROC_ROC_APR2013_AV] C:\Documents and Settings\user1\Application Data\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 2bbfc29c412f47d69805d15e775d8004-2f154a338a3e1fec4e46a8a51191db565b754f03 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
O8 - Extra context menu item: &Search - http://tbedits.totalrecipesearch.com/one-toolbaredits/menusearch.jhtml?s=100000459&p2=^YK^xdm002^S04906^us&si=CPmJk-CyjrcCFao7Mgod5kAAOA&a=352F0475-2BD5-49FA-A2F1-B11F8F1E0D64&n=2013051111&cv=1
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1343121724328
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (file missing)
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.5\ViProtocol.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Belkin Local Backup Service - Unknown owner - C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe
O23 - Service: Belkin Network USB Helper - Unknown owner - C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
O23 - Service: GenericMount Helper Service - Unknown owner - C:\Program Files\Norton Ghost\Shared\Drivers\GenericMountHelper.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) PROSet Monitoring Service - Intel Corporation - C:\WINDOWS\system32\IProsetMonitor.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SymSnapService - Unknown owner - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe (file missing)
O23 - Service: TotalRecipeSearchService (TotalRecipeSearch_14Service) - COMPANYVERS_NAME - C:\PROGRA~1\TOTALR~2\bar\1.bin\14barsvc.exe
O23 - Service: vToolbarUpdater18.0.5 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11479 bytes

A: Browsers + computer constantly crashing/freezing

nothin?

1 more replies
Answer Match 84.42%

For the last couple of weeks my computer has been running all sorts of slow, and I'm getting a lot of glitches I've never had before (recently, it appears to have shut down when I turn it off, but I find when I turn it back on it never went off in the first place, getting booted from browser consistently, etc). I also get an error message whenever I shut down about 'protector.exe' not being able to close, and when I tried to look it up I found only scary-sounding info from sites I don't exactly trust.
Anyway, not sure where to go with these problems, and I'm really hoping someone here can help. Thanks so much in advance for any input you can give!

Here's my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:22 PM, on 10/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\App... Read more

A:Computer freezing, booted from browsers constantly, worried in general...please help?

bump, please

1 more replies
Answer Match 84%

ok so, i have no idea on how this happened. one day, i was playing a computer game (warcraft III if you must know, i'm sort of a dork in this way XD) and decided to minimize the game in order to open up windows media player to listen to some music. well, the minimizing took forever and eventually it froze. frustrated i turned the computer off. now, everytime i turn on my computer it will be stuck at the windows xp loading screen for around three minutes before going to the login screen. if i don't log in immediatly, it freezes. when i do log in a window will pop up saying i have recovered from a serious error. then, when i try to open ANY application, program, file etc., it freezes. the only way i am able to get online is in safe mode with networking, which is limited with no sound. i know this is not a virus because i have the program Deep Freeze 5 on my computer which is supposed to keep the computer at stock settings everytime i start up. i have tried using the system restore that XP provides but that has not worked. i do not want to have to re-install windows because the microsoft office i have is out of downloads and i do not have another. i currently have a Dell Inspiron 6000 and i belive i have windows XP 2001. please give me any advice possible, i really can't afford to get a new computer. I will get any other info requiered to help solve this problem.
Thank you for your help
 

A:computer constantly crashing/freezing HELP!

7 more replies
Answer Match 81.48%

Lately, I have been experiencing A LOT of problems with my computer. Programs frequently crash or run sluggishly. At times, my taskbar will crash and become frozen.

I have also noticed that I have a lot of process running (I am usually clocking in at somewhere around 45 processes). I have recently installed iTunes, which I can see has about 2 or 3 processes running at a time. I have also have recently run winUpdate and got some new files from that, but I don't know if that also has things running in the background.

I have ran CleanUp, AdAware, Spybot, and I have a Microsoft AntiSpyware constantly running in the background, so I don't think adware or spyware is the problem.

This is the only forum that I know of that can offer help for these kind of things, and you have proven to be very helpful in the past. If this is in the wrong place, I apologize.

Here is my HiJack This log:

Logfile of HijackThis v1.99.1
Scan saved at 7:26:03 PM, on 10/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\Omni... Read more

A:Programs and computer constantly freezing or crashing... is spyware the problem?

One thing that could be causing your problems is the fact that you have both Norton And AVG running. You should never run two antiviruses at the same time. They conflict with each other and cause all sorts of problems as well as decrease your protection. You need to pick one and get rid of the other.

Also you need to disable some of those unnecessary apps you have running at startup. They are draining your computers resources.
 

2 more replies
Answer Match 79.38%

Hi there,

I have had a few problems with my custom built computer. I believed at first that I had malware and virus issues, however a nice technician on the virus forums said there was no problem.

I am receiving the dreaded Blue Screen of Death fairly frequently, I am not playing any games, just browsing the internet when it happens.

Secondly, my browsers (both Mozilla 3.6.8 and IE 8) are both crashing very frequently - Mozilla comes up with a report message saying it has crashed and asks me whether to send or not to send the report, whereas IE reloads the tabs frequently, but to a point the page cannot be reloaded and has to be closed down.

As well as this, a lot of my executable files are crashing - I am getting error messages from things like java, flash, avg, my network card, windows messenger etc saying that they have crashed.

This problem is happening very frequently, I cannot seem to go half an hour without browsing with no problem.

If anyone could help it would be VERY MUCH appreciated!

Thanks.

A:BSOD, exe files constantly crashing, browsers crashing.

You need to post some hardware details about your custom built computer.
Something is unstable and it could well be the memory modules.

In addition, when you see a BSoD click details, it will generally state which executable caused the problem.

I would be tempted to look for a copy of memtest and run some memory diagnostics.

5 more replies
Answer Match 76.44%

Okay, this problem's been plaguing me for a while. I'm unsure of whether or not it's a virus, or what--HJT logs have been inconclusive, as have all virus and malware scans. So.

Mainly, the problem is that my browsers--Firefox and, out of desperation, Internet Explorer--will bring up error windows, or just close.

For no reason whatsoever, Firefox will bring up a window giving me the option to report to Mozilla that it's crashed. Internet Explorer, after loading up the homepage or--with the will of God--one or two pages will bring up a window offering me the option to close or Debug. Both of these options do little more than close IE.

If anyone might have some insight into what could be causing this, please, I'm desperate.
 

A:Web browsers constantly crashing

8 more replies
Answer Match 75.6%

Hi, probably for about the last week or so i've been browsing firefox, usually 4-5 tabs open at a time, then I get an error message saying something along the lines of firefox having low memory and I should close it.
 
Sometimes the error message can be ignored without any problems but sometimes firefox just closes without warning and I get that other "this is embarrassing..." error message that prompts me to restore my last firefox session.
 
I tried chrome as well and it's even worse - I'll open a page, maybe something with a ton of pictures like a sports page, and it just closes, no warning, just abruptly goes right down.
 
Now I never really looked at the task manager much prior to this but looking at it now, bother firefox/chrome use a lot of memory, several hundred MB for a few tabs, with overall memory usage hovering around 93% despite the browser being the only thing currently open. Not sure if this is normal.
 
Now I have noticed my computer fan being a little louder than usual (although that usually stops after an hour or so) so I'm wondering if it could be an overheating issue. I've had this computer for a few years and hate to say I don't maintain it as well as I should. Is my laziness finally catching up to me?
 
Thanks for any contribution.

A:Browsers constantly crashing - Low memory?

The latest version of Mozilla Firefox has a bug i myself got warning few times from Windows that computer was running out of RAM space and i should close programs to free RAM space when check the Task Manager it was Mozilla Firefox who was taking all of the free RAM space not much one can do except wait for next Mozilla Firefox upgrade version to be release hopefully this issue will be resolve with next version. You complain Mozilla Firefox take up lots of space even if there is no issue well visit Mozilla Firefox support website to find solution to Firefox taking too much RAM space. You should clean all dust and dirt from inside of your computer and fans also apply new thermal paste to CPU.
 
 

"Firefox uses too much memory (RAM) - How to fix"
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
 
 
 

"How to Apply Thermal Paste"
http://www.wikihow.com/Apply-Thermal-Paste

0 more replies
Answer Match 74.76%

The following files have been pasted:
a) HijackThis log
b) DDS.txt
c) ark.txt

The following file has been attached: Attach.txt
--------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:48:07 AM, on 08/01/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helpe... Read more

A:All browsers (IE, Firefox, Chrome) are constantly crashing

I currently running Windows XP and have been having a problem whereby my browsers will crash
periodically. Below are the suggested required logs for reporting this problem. Would appreciate
any assistance in resolving this issue.
 

1 more replies
Answer Match 74.34%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:29:11 AM, on 6/28/2011Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16800)Boot mode: NormalRunning processes:C:\Users\Lizzie Young\AppData\Roaming\Google\Google Talk\googletalk.exeC:\Program Files (x86)\Air Mouse\Air Mouse\Air Mouse.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exeC:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exeC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Prog... Read more

A:Explorer and browsers constantly freezing

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies
Answer Match 71.4%

Basically the issue is what the title says. It crashes in the form of not responding, then it freezes a bit, then it works again for a brief second. Help please?

A:Windows 7 Constantly Crashing/Freezing

Hello and welcome Kyle mate if you have not done so run these for starters in safe mode for the first two if need be. (Safe mode = power on tap F8)

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

download from bleeping computer ? delete any rubbishthese find.

1 more replies
Answer Match 71.4%

Im starting to get frustrated over the progress I lose in my recording mixes etc. All my games crash and the system itself...

Any ideas on what this is about? Just built this PC last weekend.


AMD FX6200
8gb(4x 2gb sticks)G skill ripjaw
WD 640 Gig Black Edition HDD
Maudio audiophile 192
XFX Radeon HD 6770
Win7 SP1

A:Windows 7 constantly freezing/crashing

Do some basic trouble shooting. This could be happening because of bad RAM or an underpowered Power Supply Unit. Download the ISO image for Memtest in my signature and burn the disc to CD using IMGBurn also in my signature. Remove all but one stick of RAM and boot off of the newly created CD and run the tests on each stick of RAM separately. If you get any errors, that stick is bad and needs to be replaced.
Thank you for providing most of your specs. Can you take a look at the PSU sticker and post the Make, Model #, and Wattage?

13 more replies
Answer Match 71.4%

I have a Sony PGC-FX702 lap top which keeps freezing then crashing whenever it feels like it. I then have to turn the power off as ctrl+alt+delete doesn't work. When I turn the machine back on there is an error message prompting me to send an error report to Microsoft, which I do, but never get access to the error report. Any idea what could be wrong, I'm working on Windows XP?
 

A:Sony lap top Constantly Freezing & Crashing

You need to give your laptop to someone that has installed windows on their computer and tell them to reinstall windows xp. If the problem persists you may very well have a hardware problem (ram, faulty power supply, video card buggy).

Hopefully a reinstall of windows will solve the problem...

(since it sounds like the error occurs in microsoft internet explorer, I lean towards thinking it's a windows issue)
 

2 more replies
Answer Match 70.14%

Today, both of my internet browsers keep freezing and crashing (Firefox 2.0.0.4 and Explorer v.6) After about 5 minutes or so, Firefox will freeze and I get the standard "Progran Not Responding" message. This happened several times to the point of frustration, so I resorted to IE. The same thing happened. I ran anti-virus (Norton Corporate) and my anti-spyware. They found nothing. I cleared my browser cache, cookies, temp. internet files, history, etc. I defragged my computer and uninstalled, then re-installed Firefox. I came to this site and installed SpyBlaster, all to no avail. I then went thru the whole "SEnd Error Report?" snafu, which tied up and eventually froze my computer. I must've unplugged it and re-started it 20 times today!Firefox keeps crashing on me even after re-installation, so I'm using Explorer, which is running ok...for now.What the heck is going on?!?

A:Big Problem With Browsers Freezing And Crashing

Hi shorty,Occasionally, when the Windows Firewall service on your Windows XP (SP2)-based computer is disabled, the Computer Browser service stops after five minutes and an error is logged in the Event Viewer System Log.Event ID: 7023 - Description: The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.See this M$ KB article for the resolution; When Windows Firewall is Disabled, the Browser Service Stops.

1 more replies
Answer Match 69.72%

I've been getting BSODs for quite some time now, random freezing and now Skype and Firefox have started to crash randomly when before it was perfectly fine.

I think it might be a hardware issue but I'm unsure at this moment, I was hoping to know if any of you guys could help me find out. Thanks for your time.

A:Freezing, BSOD and Skype and Firefox constantly crashing?

I used Driver Verifier and as soon as I restarted it started BSODing instantly, couldn't even get into Windows.

No idea what's wrong, should I do a full reinstall?

1 more replies
Answer Match 69.3%

Hi,

I'm using a brand new system - M2N68AM Asus motherboard with Amd 2.6 ghtz dual core processor running windows vista ultimate sp1.

My problem is all the web browsers/programs using the internet keep freezing/crashing. Everything can work fine for an hour or so then suddenly they simply "stop responding". Same thing happens with ie7, firefox and opera. At first I thought it was my isp or perhaps my modem but I have troubleshooted tested these already. Isp and modem work perfectly on my old p4 running xp. When I reboot everything goes back to normal again?

Any idea's? cos I'm out!

A:all web browsers/programs using internet keep freezing/crashing

hi again,

Well it seems I've solved the problem. I can't beleive I didn't think of it before, I failed to mention in my original post that I was using zonealarm as my firewall. Reading some other threads on this forum I noticed a couple of people saying zonealarm caused vista all sorts of problems. So I uninstalled zonealarm and hey presto all is fine again.

I have been using zonealarm as my firewall and avast as my anti virus on my old computer for years so I thought nothing of installing both on my new computer, apparently vista really doesn't like certain programs and configs.

As one post on this forum pointed out, you can't treat vista like xp, vista is indeed a whole different anaimal, one with which I'm unfamilar.

I don't quite trust windows firewall if it's anything like the old one on xp, it is ok? or can anyone recommend a firewall that vista gets along with that works well!

2 more replies
Answer Match 69.3%

had this problem for awhile now, no matter what browser i was using...(firefox, chrome, internet explorer)... it crashed or froze up or hanged when trying to save a file.... A month ago a friend told me to remove quicktime, i-tunes, and all the other apple components.. (apple software update, icloud, bonjour, etc) and then reboot the computer... and since then ive never had this problem again -- no crashes, and no freeze ups since i removed all apple products

so do you think Apple software is causing browsers to malfunction? thats what it looked like to me, if you have this problem, uinstall apple and see if that fixes it

More replies
Answer Match 63%

Hello,
My computer is crashing several times a day. It started a few weeks ago only once every few days and it has increased rapidly since. I thought that it was something I was doing always. But for the last few days it crashes even when no one is using it. And every morning it is at the welcome screen. It skips the BSOD and goes straight to restart every time.

Help!

Code:
? OS - Vista/ Windows 7 ?
Windows 7 Ultimate
? x86 (32-bit) or x64 ?
x64
? What was original installed OS on system?
Windows 7 Ulltimate
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Retailer
? Age of system (hardware)
4 years i think
? Age of OS installation - have you re-installed the OS?
4 years - no

? CPU
Intel(R) Core(TM) Quad Q8200
? Video Card
ATI Radeon HD 5450
? MotherBoard

? Power Supply - brand & wattage
550W
? System Manufacturer

A:Computer constantly crashing

Hi -

One reason for no BSOD dumps is your page file. The allocated base size of the page file on the OS drive must be > installed physical RAM.

System files show 8 GB RAM, yet page file base allocation - 6142 MB

Code:
AllocatedBaseSize=6142
Caption=C:\pagefile.sys
CurrentUsage=58
Description=C:\pagefile.sys
InstallDate=20110816051704.747237-420
Name=C:\pagefile.sys
PeakUsage=58
Status=
TempPageFile=FALSE


AllocatedBaseSize=6142
Caption=Z:\pagefile.sys
CurrentUsage=60
Description=Z:\pagefile.sys
InstallDate=20120912100820.990056-420
Name=Z:\pagefile.sys
PeakUsage=60
Status=
TempPageFile=FALSE


Caption=c:\ 'pagefile.sys'
Description='pagefile.sys' @ c:\
InitialSize=6142
MaximumSize=15000
Name=c:\pagefile.sys
SettingID=pagefile.sys @ c:


Caption=z:\ 'pagefile.sys'
Description='pagefile.sys' @ z:\
InitialSize=6142
MaximumSize=15000
Name=z:\pagefile.sys
SettingID=pagefile.sys @ z:
Any reason for the page file on drive z: ?

Re-allocate the page file on OS drive c: - use "system managed" settings.

Also check system crash options -- should be set to "Kernel Memory Dump" which will result in a full kernel dump + a minidump upon BSOD.

Please see - NO KERNEL MEMORY DUMP FILES BEING PRODUCED UPON BSOD?

Regards. . .

jcgriff2

`

1 more replies
Answer Match 63%

Hi,

I keep getting the blue screen when I try to load my computer through normal settings. It crashes with a blue screen at the "Windows Vista" loading screen with the bar, and then restarts, and then repeats. This was after I used System Mechanic to "optimize" my system by compressing the registry, optimising memory useage and defragmenting the drive (although I cancelled defragmentation mid-way). It keeps crashing over and over, or loads the desktop with just a black screen. When I try to use the Task Manager, it tells me that the application failed to initialize.

The error message that I'm getting on the blue screen is:
"disk.sys
PAGE_FAULT_IN_NONPAGED_AREA"
It then does a "memory dump" before restarting, and doing the same thing over and over.

I have Hiren's Boot CD 9.8, but I don't know which programs to use to get it back. I tried a partitioning tool, because I didn't know what it was and thought it could help [I know, very stupid...], and it fixed 3 "partition errors" but all that seemed to do is hide my D:/ drive when I load up my computer in Safe Mode. Although, when I start Windows Mini XP via the boot CD, the C:/ and D:/ drives are still there, with all data intact.

I'd like to try some methods rather than factory resetting my computer immedietly.

Can anyone help? Or suggest programs to use on Hiren's Boot CD? Or even any alternate suggestions?

Thank you in advance.

NOTE: Just t... Read more

A:Computer constantly crashing

7 more replies
Answer Match 63%

Hi, since about a month ago my computer keeps crashing. It started after I took a hard drive from an infected computer(thinking I could format the infection out of the drive) and put it in this one, and even after I noticed the crashes and removed the drive, it keeps crashing. I'm running Vista SP2 if that's of any consolation. Also it crashes when I try to open pictures,listen to music, and refresh my windows experience index( it says "new hardware detected" and "your windows experience index needs to be refreshed"). Can somebody please help me?

A:Computer crashing constantly

It sounds to me like you need to go ahead and re-seat everything you might have knocked something loose without even realizing what you have done even if you have already checked that check again anything and everything that can be unplugged inside the machine un-plug it and plug it back in firmly.

3 more replies
Answer Match 63%

I have tried everything I can think of. Can anybody help me. It started off only crashing the browser, especially when on facebook and myspace. Now it crashes all the time even when not online or just sitting idle.
DDS (Ver_09-06-26.01) - NTFSx86
Run by Ugly at 6:28:01.68 on Tue 07/14/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.572 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Int... Read more

A:Computer constantly crashing

Hello rshguam and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resu... Read more

2 more replies
Answer Match 63%

Just yesterday, I had received my graphics card back from ASUS. The card works now, but with a few issues. Firstly, my system crashes at random. It appears to not crash whilst I am playing a game, but it does crash whenever I have the computer idling.

System crash image is found here: http://i.imgur.com/AgYIUq5.png

Another form of crash is a BSOD for the error message stated as, "DRIVERS_IRQL_NOT_LESS_OR_EQUAL"

The video card is an AMD R9 290. I have downloaded the latest drivers using the amd auto detector.

Any help to fix the crashing would be appreciated.

A:Computer Constantly Crashing

System has crashed 10+ times each at me just logging in. This has occurred within the past 20 minutes. I am getting frustrated.

19 more replies
Answer Match 63%

Hey guys, well basically my computer is constantly crashing what I mean by this is an application will first stop working, followed by every other application then my mouse will freeze and the orange light on my system stay's on (the processor light I think). Then what usually happens is when I reboot the system it will fail to boot by staying stuck on windows loading screen or crash again a short while after I log in, this can usually be stopped by pulling the power and SATA cable out of my hard-drive, blowing on them, and putting them back in (weird?). Now what's even weirder is I have re-installed the OS several times, tried differen't OS's replaced the SATA cable and power cable as well as bought a whole new hard-drive but the problems persist. So im not sure what to do right now as sometimes the crashes cause the boot sector to go corrupt and cause me to have to format and re-install (a friggin pain in the ***). At the moment Im'm using windows XP, I have tried Vista but the same problems occur.

here's my Dxdiag log, im not sure what else I need to post
------------------
System Information
------------------
Time of this report: 3/17/2009, 16:09:08
Machine name: ZAK-011FFF8F490
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: 939Dual-VSTA
BIOS: Default System BIOS
Processor: AMD... Read more

A:Computer constantly crashing

I believe you're conflicts are a result of the AMD and XP SP 3. http://www.softwarepatch.com/windows/windows-xp-sp3-amd-stop-0x0000007E.html There is a conflict between the two. http://www.softwarepatch.com/windows/windows-xp-sp3-amd-stop-0x0000007E.html This particular site has the patch for the two but Microsoft site also has it. Please read up on the issue and download the patch to see if things clear up before you rip into other things. Jazz
 

2 more replies
Answer Match 63%

about a year ago i built my own computer, there were initial problems such as freezing with just google open so i sent it to a professional. after his work the crashes and freezes became less frequent, temporarily, now they occur constantly for seemingly no reason, i recently started my computer, went to the bathroom, and when i came back the computer had crashed. i really just want my computer to work. if anyone has any advice on fixes please tell me. 
here is a report from whocrashed 
System Information (local)
Computer name: CHELL
Windows version: Windows 8.1 , 6.3, build: 9600
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., CROSSHAIR V FORMULA-Z
CPU: AuthenticAMD AMD FX™-9590 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 34252275712 bytes total
 
Crash Dump Analysis
Crash dump directory: C:\Windows\MinidumpCrash dumps are enabled on your computer.On Mon 9/5/2016 2:12:35 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090416-12062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E3A0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8015FD2E833, 0xFFFFD000233C6E80, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitio... Read more

A:computer constantly crashing

Hi Jim, I just made a post similar to yours. Lets hope these guys are able to help us out. 

1 more replies
Answer Match 63%

I am doing simple tasks and my computer keeps crashing constantly. I had to restart explorer and it stopped responding when I right-clicked on it. The HDD is only 4% fragmented and it is so slow the HDD would be 65% fragmented.

A:Computer Crashing Constantly

Welcome

You have used the word crash, if available, please provide us with the required information
http://www.sevenforums.com/tutorials...en-forums.html

3 more replies
Answer Match 63%

Hi. I've been trying to figure out where I'm having problems with my (re)build for the last couple of days. I'll list the components first:

MOBO: Biostar A780L
CPU: AMD Athlon II X2 250
GPU: Nvidia Geforce 7600 GS (not currently installed due to suspected hardware issues)
RAM: K-Byte DDR2 PC5300
PSU: OCZ500SXS
OS: Windows 7 Pro

Ok, so I'm essentially starting from scratch with this rebuild which was originally an Acer AST160. I clean installed Windows 7. After intensive use of the internet, I either get ntfs.sys or tcpip.sys BSODs. It's already bad enough that I have to scrap the GPU since I can't even get W7 to install w/out crashing. So I suppose this is a two fold problem. How should I go about solving these issues?

A:Computer is constantly crashing!

Please follow these instructions: http://www.techsupportforum.com/f217...ns-452654.html

Thanks,
~JK

19 more replies
Answer Match 63%

OK, my computer crashes constantly, so bad that I've managed to get 1 clean scan of adaware before posting this log, and four attempts at running norton have all ended up in the automatic system shutdown blue-screen..you know, THAT screen. I've done a little research on your site and I've deleted what I could find, but I'm not comfortable modifying this 2 week old computer without a little proffessional insight. hijaklog is as follows:Logfile of HijackThis v1.99.1Scan saved at 12:09:22 AM, on 2/18/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\hphmon05.exeC:\HP\KBD\KBD.EXEC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXEC:\WINDOWS\AGRSMMSG.exeC:\WINDOWS\ALCXMNTR.EXEC:\WINDOWS\System32\RUNDLL32.EXEC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\WINDOWS\system32\cmd.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Documents and Settings\Guest\Local Settings\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Searc... Read more

A:HJT log, computer crashing constantly

You are currently using hijackthis from a temp directory. This can cause problems. Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory. Run the program from that directory from now on.For a tutorial on how to use HijackThis please see the following link:Using HijackThis to Remove Spyware, Browser Hijackers, and DialersPrint out these instructions and then close all windows including Internet Explorer.Then I want you to fix some of those entries. Please do the following:Please make sure that you can view all hidden files. Instructions on how to do this can be found here:How to see hidden files in WindowsRun Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t...lion&pf=desktopR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/... Read more

1 more replies
Answer Match 63%

Hi,

I built a new computer recently but everything seems to keep crashing on it and its making me wonder if the problem is vista, since its the first time I've used vista. When loading games (both new and extremely old), after a few minutes of playing it will either crash to desktop or else even worse it will lock up completely with a screeching noise and force you to do a hard reset. Some programs randomly shut down back to desktop for no reason and sometimes even just when on the desktop with nothing open, the computer will lock up and must be hard reset. It has me at my wits end. Anyone see a solution?

------------------
System Information (Run: dxdiag)
------------------
Operating System: Windows Vista™ Business (6.0, Build 6001) SP1
System Manufacturer: Gigabyte Technology Co., Ltd.
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 3068MB RAM
Page File: 903MB used, 6671MB available
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------... Read more

A:Computer constantly crashing everything

6 more replies
Answer Match 63%

Basically I bought a second hand computer about a month ago. I've stuck XP on it, and it worked fine for a few weeks ago. Then, it started turning itself off every few hours. I thought maybe the CPU was overheating, so I replaced the thermal gel, which appeared to fix the problem. A few days later, it started re-setting itself, and upon start up, displayed the 'Active Desktop Recovery' screen, along with an error box, telling me that 'Window search indexer had encountered a problem and needed to close', which was followed by 3 or 4 similarly worded error boxes. I'm completely stumped. I've considered re-formatting it, but I'm not sure whether it's software or hardware problem. It also seems to be crashing at completely random intervals. Can anyone shed some light on what might potentially be wrong with it? I'd really appreciate it!

A:Computer constantly crashing. Help!

As it's second-hand I would start by testing the RAM & the hard drive:

RAM Test. As Windows seems to be unstable, I recommend using a bootable CD version to test it. Download the ISO image for creating bootable CD (Windows - zip) from here: Memtest86.com - Memory Diagnostic

Then download IMGBurn to create a CD from the ISO file: Download ImgBurn 2.5.5.0 - FileHippo.com

When the CD is created, boot your second-hand PC from it and run the test for at least five passes.

Hard Drive test. Download the drive manufacturer's diagnostic software from the appropriate link at top of this page: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Again, I recommend you download the DOS version and make a bootable CD from the ISO file with IMGBurn. Boot the second-hand PC from that CD. The testing interface will open automatically. Select the hard drive to test and run the "long test" if available.

3 more replies
Answer Match 63%

My friend has a Hewlett Packard Desktop Computer which is approximately 18 months old I started the Computer and was confronted with a Window stating the folowing, your computer has recovered from a serious error. Iwas giving the option of sending an error report to Microsoft. Isent it. The computer is Windows XP SP 2 Iwent to the Microsoft update site but the computer crashed. The computer is configured for Automatic updates. I then went to the Control Panel and Clicked on Security and was confronted with the following, Due to an unidentified problem windows cannot displaywindowsFirewall settings. Ithen Clicked on to the Icon directly beneath Security which is Firewall and received the exact same message I then was fortunate to have enough tome to Download A V G Anti-Virus Free. Istarted a scan and found 24 infections before the computer crashed. I The computer is then downloaded A Squared which is good at detecting and removing Trojans. The scan detected 230 infections before the computer crashed. To download the programs mentioned i had to do it via BT as Internet Explorer would not connect. The computer has IE6 I then turned off the computer for 30 minutes and tried again via SAFE MODE but again the computer crashed The computer is used by a family who have no knowledge of computer security Through a period of 8 hours Literally the computer would crash after 2 Minutes of Use.Every time the computer crashed or i turned the computer off and then on the Previously mentione... Read more

A:Computer Constantly Crashing

You could try using the Ultimate Boot Disk for Windows.It allows you to boot the computer into a Windows-like environment (screen-shot) and is loaded with antivirus and other system recovery and generally useful tools (list of tools). The website includes a brief summary of how UBD4Win can be used to recover from a virus attack (see FAQ)It also allows you to access all NTFS, FAT, FAT16, and FAT32 volumes and durn CD's and DVD's. This means that under a worst-case scenario, you will still be able to recover important files and information.The system requirements are as follows:100Mhz CPU128Mb RAM500Mb Hard drive with at least 100Mb free2Mb VGA graphics cardKeyboard and MouseI encourage you to visit the UBD4Win website and read more about it.

2 more replies
Answer Match 63%

The other day I had gotten a virus on my computer. I thought I had removed it because my anti-virus software (McAfee and Malwarebytes) said that no threats have been found. I had also scanned several times. After that my computer is constantly crashing on normal windows, and works fine on safe mode. The computer does not fully freeze, but after 5-10 minutes of use, the mouse will turn into the blue loading circle and the programs will not respond nor does the bottom task bar. The only thing that works is the mouse moving and that even freezes sometimes. I am not sure what virus it was, but I do know that it changed my default search engine into something called "searchcore.net". I already got rid of that, but I am not sure why my computer is crashing. This only started happening after the virus. My OS is Windows 7. Any answers are appreciated and thanks for your time.

A:My computer is constantly crashing?

Let's see if you can do these..Reboot into Safe Mode with NetworkingHow to start Windows 7 in Safe ModePlease download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size. List Minidump FilesClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Run RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your compute... Read more

1 more replies
Answer Match 63%

I have downloaded countless anti-spyware agents over the past few days to help with some resistant spyware problems. Now, my computer runs like a turtle. Is there something I have on my computer that is making it do this?An aside: I have already defragged and cleared the cache and temp files. I did that last night.From just a luddite perspective on this log, I already see things I do not want on this computer.Here is my HJT log (the log took over 3 minutes to finish):Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:50:06 PM, on 9/17/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Hp\HP Software Update\HPWuSchd2.exeC:\Program Files\HP\hpcoretech\hpcmpmgr.exeC:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exeC:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\WINDOWS\system32\ctfmon.exec:\Program Files\WIDCOMM\Bluetooth Softw... Read more

A:Help! Computer Crashing Constantly!

Hi Dutch Girl, I am SifuMike and I will be helping you. Before we start, you need to realize that you are missing one important program on that computer: An antivirus. This is somewhat suicidal in today's digital world. You need to install an antivirus program as soon as you can and run a complete scan of the computer. I recommend you download the free Avast or AntiVir orAVG antivirus Products from all three vendors received the Virus Bulletin's VB100% award and certification for virus detection from ICSA Labs.Never install more than one antivirus scanner or firewall on your system! Several together can give you problems and decrease the reliability of it seriously! I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure. This can be bad if they are malware, so we would like you to reenable those startup entries by doing the following:Please click on start, then run, and type msconfig and then press enter. When the window opens click on the startup tab and make sure there are checkmarks in every entry. Then press ok until you are out of the program. If it asks to reboot, do not reboot. It is not necessary to reboot to get the items to show up in HijackThis. Now please create a new Hijackthis Log and post it as a reply.

8 more replies
Answer Match 63%

Please help! My computer freezes and crashes every 5 min-1 hour or so. Using OneNote and web browsers (both Firefox and Google Chrome) seem to particularly cause it to crash, but it often happens when they are closed as well. There is no error message or anything, it just freezes up; often the screen turns white. When I can get my Sophos scan to run all the way through (which is tough, because it usually crashes before it finishes), it finds 3 items, with the report stating:

Scanning: "C:\$RECYCLE.BIN\S-1-5-21-546879288-1006571505-1964617882-1023\$RX8LG08\$RBA8820\Local\ApplicationData\Temp\hsperfdata_kj\2680" returned SAV Interface error 0xa0040210: The file could not be accessed.

Scanning: "C:\Documents and Settings\kj\AppData\Local\Temp\hsperfdata_kj\2680" returned SAV Interface error 0xa0040210: The file could not be accessed.

Scanning: "C:\Users\kj\AppDataLocal\Temp\hsperfdata_kj\2680" returned SAV Interface error 0xa0040210: The file could not be accessed.

When I ran RootRepeal, it seemed to work, but also gave me the following error message (even when I ran as administrator and went to the highest clearance settings under options): Could not read system registry! Please contact the author.

Here is my DDS.txt log:

DDS (Ver_09-10-26.01) - NTFSx86
Run by kj at 16:25:34.62 on Fri 12/04/2009
Internet... Read more

A:Constantly crashing computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

10 more replies
Answer Match 63%

I think my laptop is infected with something.  It is an Ultrabook running Windows 8.1.  The browsers are running very slowly, the laptop sounds as if it is constantly loading something, and I get popus on the edge to purchase software.

A:Am I Infected? Computer Loads Constantly, Browsers Slow, Popups to Buy Software

Step 1: Minitoolbox. Please download MINITOOLBOX and run it.Checkmark following boxes:Flush DNSReset FF proxy SettingsReset Ie Proxy SettingsReport IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result. Step 2: Junkware Removal Tool. Please download Junkware Removal Tool and save it on your desktop.Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log is saved to your desktop and will automatically open.Please post the JRT log.Step 3: Adware Cleaner. Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Scan button.When the scan has finished click on Clean button.Your computer will be rebooted automatically. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Step 4: Adware Removal Tool. Download Adware removal tool to y... Read more

31 more replies
Answer Match 62.58%

Computer is crashing in intervals due to infection. Every time it reboots, which it does on it's own, it gives me the option to reboot in safe mode as well as normal. I've tried running all sorts of mallware removal and nothing can seem to fix the problem. It originally started with a kernel error message, when my computer crashed the first 2 times, and then nothing. The last time it attempted to restore the drives, on its own.I know that it's not the hardware or the drives.What to do?DDS (Ver_09-12-01.01) - NTFSx86 Run by Missy at 17:31:52.86 on Thu 03/11/2010Internet Explorer: 8.0.6001.18882Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3053.1504 [GMT -8:00]AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}SP: AVG Internet Security *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k secsvcsC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\W... Read more

A:Computer Constantly Crashing Due To Infection

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

2 more replies
Answer Match 62.58%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:06:38 PM, on 10/25/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18319)Boot mode: Safe mode with network supportRunning processes:C:\Windows\Explorer.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.comR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.asus.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU&#... Read more

A:Computer is constantly crashing - Hijack This Log

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

5 more replies
Answer Match 62.58%

My computer was just fine and today I turn on my computer and a blue screen says "your pc ran into a problem. We'll restart for you. Error: system thread exception not handled"

how do I fix this and get my computer back?

Hoping someone can help. I don't even know how to get into safe mode.

A:Computer is constantly crashing and restarting

As the top of this forum states:






Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

Please do not post anything other than Windows 10 Blue Screen Of Death problems in this section.

0 more replies
Answer Match 62.58%
A:Computer very slow and constantly crashing

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

3 more replies
Answer Match 62.58%

My computer is crashing every time I turn on my computer. It crashes after around 15 minute. After it crashes once, it crashes right away right before or after the welcome screen. Before it crashes, my screen fuzzes, sometimes it doesn't. I tried a lot of things by deleting my graphics driver completely using ddu program or something like that and reinstall only the display driver. Please help

A:My computer constantly crashing (Display

Remove the TP-LINK Wireless USB Adapter or update the drivers of it. USB network adapters are known for being problematic sometimes and it is highly recommended to keep the drivers of them up to date or simply remove them.



Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 100000EA, {ffffe001ef73b840, 0, 0, 0}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

1: kd> lmvm atikmdag
start end ... Read more

0 more replies
Answer Match 62.58%

My computer is crashing every time I turn on my computer. It crashes after around 15 minute. After it crashes once, it crashes right away right before or after the welcome screen. Before it crashes, my screen fuzzes, sometimes it doesn't. I tried a lot of things by deleting my graphics driver completely using ddu program or something like that and reinstall only the display driver. Please help

A:My computer constantly crashing (Display

Remove the TP-LINK Wireless USB Adapter or update the drivers of it. USB network adapters are known for being problematic sometimes and it is highly recommended to keep the drivers of them up to date or simply remove them.



Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 100000EA, {ffffe001ef73b840, 0, 0, 0}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

1: kd> lmvm atikmdag
start end ... Read more

17 more replies
Answer Match 62.58%

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

A:Computer crashing constantly - Virut?

Due to the lack of feedback, this Topic is now closed.In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.Orange Blossom

2 more replies
Answer Match 62.58%

So pretty much, I downloaded a file(movie to be exact). My Norton didn't catch anything. But after watching the movie, trying to use my computer for something else I noticed it was running a lot slower then usual. I was in a game that was full windowed so when I alt-tabbed to see if anything was going on in the background, my computer froze. No blue screen, it just froze. Alt+Ctrl+Del wouldn't work, nothing would. After restarting my computer it started up again, but again was real slow and after maybe 5 minutes it froze up like this again. So again I restarted it, this time it went into a startup repair that took several minutes. After it was finished it said it could not repair/complete, several corrupted and unreadable files on the hard drive. So I started up Windows again, and same thing. Slow use followed by the crash. So I restarted again, this time a message came up saying something like Sata 5-6 S.M.A.R.T. Disk Status: BAD(Or something similar to that). I told my friend who knows about computers, he told me my hard drive was bad, backup my files and get a new one. So I got a new hard drive(Old Hard Drive was a 1TB 7200RPM, SATA-II with 16MB Cache,New one is exact same except a 32mb Cache), backed up my files and installed it, and restored my files. That was yesterday, but after doing so I wasn't really able to use my computer until now. Again, when I started using it it got slow again then it crashed. Even though I replaced the hard drive. I ran Norton Ant... Read more

More replies
Answer Match 62.16%

My computer's problem is that all the programs and everything that's running suddenly freezes (programs, mouse, music, etc.) from time to time. Especially when I'm watching videos, usually on fullscreen, or on particular websites such as Twitter or those that take a while to load, are sluggish when scrolling through or have a lot of content. After it freezes, I would have no choice but to restart the computer. I tried formatting my computer, and installing the system on a new hard drive with plenty of space. I also cleaned out the dust from the CPU to make sure it's not over-heating, used a few programs and cleaned out the registry, deleted unused files and programs but nothing seems to work, the computer still freezes pretty often. After I formatted the computer, it started freezing less often and the blue screen where Disk Checking occurs stopped appearing whenever I had to restart my computer. Which means it helped a little bit to format the computer, but did not solve my problem. Hope you can help!

System Information:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 2
RAM: 510 Mb
Graphics Card: NVIDIA GeForce FX 5200, 128 Mb
Hard Drives: C: Total - 119232 MB, Free - 112560 MB; D: Total - 119232 MB, Free - 87488 MB; E: Total - 119232 MB, Free - 119164 MB; F: Total - 119232 MB, Free - 1... Read more

More replies
Answer Match 62.16%

OK, well, to start with, thank you to everyone who tries to help me out with my issue, means a lot!

OK, so the issue is, my computer (recently) has decided to be a prick and at random times after start up (could be before i log in, could be in 4-5 hours) it will freeze up, nothing on the screen will load, all sounds will stop, and mouse wont respond, the only way to un-freeze it is to manually reboot the computer, it happened after i put a new graphics card in it, (nVIDIA GeForce 5500) i successfully installed the drivers and the card, and had fun with my semi-improved graphics, then came the freezing, i tried everything, even removing the card, removing everything about nVIDIA that was added, and system restoring to a factory reset. still freezing, any help once again is GREATLY appreciated, right now the card is OUT of the computer.

Specs:
Compaq Prescario SR1426NX
Intel 4 Pros.
3 GB RAM

If you would like any other info, ask and i will be more then happy to get it for you

THANKS again!
~Mohawk
 

A:Computer Constantly Freezing, I've been everywhere

6 more replies
Answer Match 62.16%

My dad has a computer with Windows XP on it which he runs his business off of and it is constantly freezing on him, let me get into more detail..

You will still be able to move the mouse around and you can maximize programs but once you do that you cant do anything more with them, and everything just eventually stops responding. The problem started out where the computer would freeze after being inactive for about 10 minutes, as long as he was at the computer doing something it would work fine but if he left it alone it would freeze.

Well we tried some things first to try and fix it, ran AVG but of course the computer froze during the scan. I tried to do a simple system restore, problem is the computer freezes during and it does not have time to finish it. So i went on to run a checkdisk (chkdsk /r) and had it run on startup, problem is the computer froze during the checkdisk aswell. After another day it starts freezing even when he is using it, first after about 10 minutes and now its down to 5 minutes tops. So since he has his older HDD in the computer still that he uses as extra disc space now I went ahead and booted off of that, its really bogged down like it was before he got his new computer but atleast it works. That one has a recovery console built into it so i booted off of that and ran chkdsk /r on his C drive (which ofcourse is the one we are trying to get fixed). Some problems found and repaired, great! Booted off of the drive it still freezes.

So lastly ... Read more

A:Computer constantly freezing (XP)

When was the last time the computer was cleaned out with a can of air?

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Answer Match 62.16%

I have a Dell Optiplex SX280 and it just freezes constantly, the power light turns orange/yellow and i cant restart it with Ctrl+Alt+Del so i shut it down manually. I did a spyware scan nothing came up i also defragmented the computer. What could be the problem???? If anyone could help it would be greatly appreciated

A:Computer freezing constantly

Check Event Viewer for any errors, and check Device Manager for any problem drivers

6 more replies
Answer Match 62.16%

This issue just started yesterday morning. I woke up yesterday morning to find the computers monitor (which went into hibernation) and the CPU still running (apparently soeone other than myself was on the computer and left it on overnight). I should also mention that the internet was still running as well (internet provided by my cable company)

Because the computer was unresponsive, I had to manually shut it down and turn it back own. It booted up like it normally should, but then 15 minutes after starting it up (and while I was on the internet), it froze. The mouse would not respond, ctrl-alt-delete wouldnt work either, so again I had to manually shut it down.

However, when I tryed to start the computer again, my monitor would display a message such as "No Input Signal" and 5 seconds later would go to sleep. So I was forced to manually shut it down again. I would get this same error message 5 or 6 times before the hp splash screen would come up and load like it normally should. However, the computer would only last between 5-15 minutes before freezing up again.

Once I manually shut it down for the 10th time and turned it back on again, I got an error message about some DLL's were corrupted or missing which prevented Windows XP from loading normally. So I did a PC recovery, and got XP to run again, but the computer is still freezing.

I'm worried that the constant freezing and me having to manually shut it down would be causing more problems. I actual... Read more

A:Computer Constantly Freezing

It could easily be malware, assuming that your recovery of xp was a repair and not a clean installI've ran a Spyware program (Advanced Spyware Remover I got from majorgeeks) and had 7 infections removed.Would you elaborate on this?

10 more replies
Answer Match 62.16%

Hello. I am having a very difficult time using my laptop. Dell Inspiron 6400.
About 1 mos ago my computer started to freeze up whenever I opened Mozilla, or up to the tool bar to change any options. The freezing would last about 30 seconds, after which things ran normal

I deleted Mozilla and started to use explorer, the problem surfaced there as well. I finally did a "dell restore" that solved the problem for a few days, but then the problems started again.

I have run memory check and the full dell diagnostics and everything comes up okay.

Now every time I open explorer up, my computer freezes for aprox 30 seconds. Also when the computer first loads up, it also freezes for aprox 30 seconds.

I did spybot, adaware, ccleaner and the trendmicro virus scan.

Any help would be greatly appreciated!!


thanks,


Ased




DDS (Ver_09-03-16.01) - NTFSx86
Run by Melissa at 14:00:33.40 on Thu 03/26/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.548 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall Plus *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeep... Read more

A:computer constantly freezing up!

just an add on, that if I go to procoss manager and cancel the taskmanger
process, then things seem to work okay until I load windows from the
start again

thanks for your help


Ased

2 more replies
Answer Match 62.16%

My computer is constantly freezing. When I click on something or type anything, it just sits there. It is very annoying..... Will you send me instructions to reformat my hard drive and reinstall XP, in case it gets that drastic, please, lol. Thanks, Renn
It froze 3 times while I was typing this.
 

A:Computer is constantly freezing

8 more replies
Answer Match 62.16%

HELPPPP! For the past three days I have been experiencing random freezes constantly!!! I have a Sony Viao Notebook with Windows XP. I have performed every check I can think of, but I'm not all that computer literate. I will be typing, sometimes in outlook, sometimes in WP, and the cursor freezes in space and my only option is to turn off the system. Even control, alt, delete to stop the process will not work. What's going on? I need help. I have too many projects to suffer this annoying bugaboo!

Thanks
MizGing
 

A:Computer Freezing Constantly

Get hold of a memory test, put on bootable floppy and test your RAM.
 

3 more replies
Answer Match 62.16%

Hey, I found way too many processes in task manager.. and the amount seems to keep increasing, so far its 41.. what should it be? on average ..
Not too long ago there was some major virus's found on the computer but it was eventually fixed, all though im still not convinced, as it still shows signs of virus', also the screen randomly goes black as if its failing to refresh, ive updated the graphics card drivers so hopefully thats fixed that problem. Id just like somebody to check the log file just so i can be sure that theres nothing wrong :)

Logfile of HijackThis v1.99.1
Scan saved at 22:43:17, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system... Read more

A:Computer constantly freezing

Hi Shadowraider and welcome to TSF

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers

There is no set average for running processes as these will depend on the PC and the applications installed. They will constantly increase/decrease while the computer is running, as programs (including background processes) are opened/closed. e.g. I have 42 processes running with an open browser and notepad opened. The rest are system processes, anti-virus program, firewall, anti-spyware and a few programs I chose to run at startup. Some users will tweak the startups to get down to about 25 processes but that's usually not needed unless your computer is really slow to boot up or slow at opening programs or responding to user input.

I don't see any malware in your log but I will take a further look to make sure, however..........

I notice that you have more than one anti-virus programs on your machine (AVG & Symantec). That's not a good idea!!

This messes up the machine pretty badly. Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them.

ALL the antivirus programs must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:re-install the program -> reboot -> uninstall## Do NOT proceed with the rest of the fix until you have resolved t... Read more

19 more replies
Answer Match 62.16%

My PC is freezing alot mainly after internet activity and especially after e-mails are sent.
This is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 1:10:32 PM, on 12/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wpabaln.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Startup Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1... Read more

A:Computer Freezing Constantly

9 more replies
Answer Match 62.16%

Hi:
 
For the last few weeks my computer has been freezing up on me constantly and I've had to restart it to get things back to "normal". 
 
I know that various things cause your computer to freeze and thought that maybe that the fact that I haven't done a defrag in a while could be the problem.  I defragged last night and unfortunately, that didn't resolve my problem.
 
I've did a full scan with Dr. Web Cureit(took around 12 hours) back in late August and a few things were found which I deleted.  Then about a week or so ago I did a full scan with Malwarebytes and it found a few things and I thought that was that. I don't know what else to do.
 
Any help would be greatly appreciated.
 
Thanks,

A:Computer Freezing Constantly Every Day

Hi: 
I totally forgot the process of how things are done when asking for help if you think your computed is infected. I've since download DDS and used it.
 
As far as the scan goes I'm in the dark about what could be the problem with my computer constantly freezing a couple of times every day.
 
 As I said in my first incorrect post, during the last few weeks my computer has been freezing up on me constantly and I've had to restart it to get things back to "normal".
 I know that various things cause your computer to freeze and thought that maybe that the fact that I haven't done a defrag in a while could be the problem.  I defragged last night and unfortunately, that didn't resolve my problem.
 I've did a full scan with Dr. Web Cureit(took around 12 hours) back in late August and a few things were found which I deleted.  Then about a week or so ago I did a full scan with Malwarebytes and it found a few things and I thought that was that. I should also mention that there have been these error messages popping up for Norton every few days "Symantec Service Framework encountered a problem and needed to close".  When I typed in a search I came up with the following website http://www.symantec.com/business/support/index?page=content&id=TECH178798
I didn't install anything as I wasn't sure that I should. 
 
Edit:
 
When I turned on the computer today (October 3, 2013) I had the following error message from Micros... Read more

3 more replies
Answer Match 62.16%

Windows updated late last night/early this morning as I turned it off. I'll also say that Zonealarm has updated.

Today, my computer is constantly freezing. All I can do is manually power it off. It is freezing about 5-10 minutes into startup.

thanx

A:Computer constantly freezing

Hi and welcome to TSF try a clean boot to trouble shoot see these links How to configure Windows XP to start in a "clean boot" state
How to perform advanced clean-boot troubleshooting in Windows XP

1 more replies
Answer Match 62.16%

I am running Vista Basic

My computer is constantly freezing. I have done scans for malware/virus's and it comes back clean. But still freezing.

Any help would be much appreciated.
 

A:Computer constantly freezing

for instances, how often your computer is freezing? I mean, are you running some applications when it freezes?
 

10 more replies
Answer Match 62.16%

Ok, First my system stats...
Compaq Presario 722US Notebook
1.1Ghz
256 Mb Ram(upgraded to 384 bc of freezing, no luck)
Xp Home Sp1 Fully updated

Ok, no matter what im doing my laptop freezes constantly.
I contacted compaq, download softpaqs and flashed BIOS.
No luck, so i formatted and restored. Still freezes. No new software or hardware installed, doesn't seem to be overheating, fans are working. No idea whats going on. Can someone help me?
 

A:Computer Constantly Freezing

16 more replies
Answer Match 62.16%

Hello,

I am having a lot of dfficulty with my computer. Since a few weeks now, the computer will randomly begin to freeze. Sometimes right away after start, or when left inactive, other times it will work for hours then suddenly freeze up. I am not sure what the problem is. Last month I had trouble with my Ipod and had to reformat it, which led me to reinstall Itunes. Ever since then the computer has been crashing and I will have to restart everything.

Any help would be much appreciated. Thanks.

A:Computer is constantly freezing

Hi .Since you fingered iTunes...I would go to Event Viewer and see if there are any errors listing iTunes as the troublespot.How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ If so, I would uninstall it, reinstall it.How much free space in C: partition? How large is C:?How much RAM installed on system?If there are any errors in Event Viewer citing IDE0, IDE1, etc...post the details of those.Louis

5 more replies
Answer Match 62.16%

For a few weeks, my computer has been freezing a lot. I reinstalled drivers updated windows and software, tried everything, but is won't stop. No information related to the freezing is left in the event viewer, so I think it is a hardware problem.. My computer is less than 2 years old so a worn out hard drive is pretty much out of the question. The freezing usually, but not always occurs when the computer is working hard (serveral apps open at once, video editing, etc) and seems to occur more often when the computer has been on for a long time. The freezes usually happen every few minutes and it is driving me CRAZY! I want to pick up my computer and throw it at a brick wall because I can't get anything done! HELP! PLEASE! What is going on?! I think it could be a processor problem but I'm not good with hardware so I need help urgently! Thanks!
 

A:Computer constantly freezing! Need Help!

7 more replies
Answer Match 62.16%

I have a Dell Inspirion Laptop that has begun freezing up. I spoke with someone that builds computers and he told me to run msconfig, which I did. I wasn't sure what to do once I got to that screen so I didn't change anything. Now, I can't get online and not much of anything will open.
Should I just re-install XP or use this laptop for a boat anchor?
 

A:Computer constantly freezing up

10 more replies
Answer Match 62.16%

For the past few weeks, my computer has just been constantly freezing every few seconds. I've run AVG, Spybot, and even downloaded and ran Norton...none found anything wrong with the computer. I also tried re-starting in Safe Mode and then re-starting again in regular mode as a friend suggested. Did nothing.

My laptop is a little over 1 year old. It's a Lenovo running Windows 7 Home Premium, Service Pack 1. Has an intel Core i5 processor, and is used only for internet browsing and video streaming.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:27:18 PM, on 9/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe
C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\EgisTec BioExcess\EgisTSR.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray... Read more

More replies
Answer Match 62.16%

I have a Toshiba Satellite L305-S5919 with Windows Vista. It has been freezing about every 30 minutes-1 hour. It started last night after i got a blue screen saying it was shutting down to prevent any damage. This occured while i was playing World of Warcraft and listening to Itunes. Im currently in safe mode with networking. It's not freezing while in safe mode. I also use AVG Anti-Virus Free Edition. If anyone can help it would be greatly appreciated. Thank you.
 

A:Computer freezing constantly.

It may be shutting down due to overheating. Most laptops are not designed to be gaming machines. You can try using compressed air to blow dust out of the vents and see if that helps.
 

2 more replies
Answer Match 61.74%

So I wanted to play with a virtual machine, and since Windows 8 has Hyper-v, I figured why not instead of installing VM? So I enabled virtualization in my bios, went to the Windows additional features, and enabled it all.

This is a new machine, I've had running for about 10 days now. I've had 0 issues crashing whatsoever, playing games, compiling code, anything.

So after I enable Hper-v it wants to restart, I let it. It restarts 4 times... Ok I think whatever, so then I get into windows, setup and select the ISO starts installing, gets to the point it asks windows 7 (which is what I was installing) to reboot and poof.. my computer is gone, no restart screen, no BSOD, just crashed. Get back in, go to hyper-v, it's running. I connect to it, boom, crashed. No BSOD, no nothing just down for the count. So at this point I've disabled virtualization, disabled hyper-v and will probably go to VMware unless someone has suggestions or help.

Computer specs: i5-4670k, 780 gtx, 16gb Patriot Viper Ram, Asus Z87-Plus motherboard with couple SSDs and storage drives, and an EVGA 750G Gold plus PSU.

Any idea why after enabling hyper-v (which, while Googling this issue supposedly enabling it is suppposed to reduce crashes that occur? At least according to some sites...) would cause this? There's no warning, no bsod, just pow computer off. I don't get it, my computer up until now has never crashed so I'm kind of not sure whats going on.

If it matters, I run 3 monitors, 2 on my Nvidia card... Read more

A:Hper-v enabled, crashing computer constantly.

Nevermind, found the issue. Apparently now in 8.1 running Bluestacks as well as Hyperv at the same time causing instant crashes. Didn't in Windows 8, but does in 8.1. Fun stuff. Bye Hyperv.

1 more replies
Answer Match 61.74%

I want to point out, it crashes AFTER logon. A black screen with prompt saying "Windows explorer has stopped working"

I'm using Windows 7 64BIT

Hello! This is my first time here, I decided to create my own thread due to other threads not having anything related to the issue I'm having.

So the issue started soon after I installed OldNewExplorer 1.1.8 - StartIsBack+ - MSFN

It's not a virus at all, it just turns out it's for Windows 8. Safe mode does not work, crashes too. I have some computer knowledge. Been researching a solution for hours, this is my last resort. Help would be appreciated.
(I've created multiple restore points before doing anything related to install the theme, I couldn't find the restore points in system repair settings.)

A:Computer constantly crashing on start up (WEHSW)

Welcome to the forums sputnikthegreat!

I'm assuming you've rebooted of course. Have you considered a repair install? It will save all your files and restore windows to its pristine condition. Heres a link to our tutorial on how to do that if you haven't before :

Repair Install

9 more replies
Answer Match 61.32%

My laptop has been freezing a lot lately. All programs freeze up, I get "Computer Not Responding" when I ctrl,alt,delete. Once I close the extra programs I don't need to run, I will try to open Internet Explorer or Yahoo Messenger but nothing happens. When I attempt to restart the computer, it will shutdown to the "Sony Vaio" screen saver and then sit there until I manually turn off the power switch. Also, usually after about an hour or so, I'll get the so called "Blue screen of death" and am forced to restart my computer.

I'm not really sure what the problem is and obviously it's stemming further than this, but here's a HijackThis log for good measure:

Logfile of HijackThis v1.99.1
Scan saved at 5:29:59 PM, on 11/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\WINDOWS\System32\WScript.exe
C:\Program... Read more

A:HijackThis Log - Computer freezing constantly

somehow I don't think this is a security issue so I'm moving this to XP forum where it can get attention
 

1 more replies
Answer Match 61.32%

Logfile of HijackThis v1.99.1
Scan saved at 8:02:48 PM, on 1/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\AOL\1156721207\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1156721207\ee\AOLServiceHost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\AOL\1156721207\ee\AOLServiceHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=... Read more

A:Slow Computer...Freezing up constantly.

How much RAM do you have
 

3 more replies
Answer Match 61.32%

it started a few months ago and at the time i just kind of ignored it cause i tend to procrastinate pretty much everything. but in the past few weeks i've actually been trying to fix this, and at first i thought it was just a trojan or some other type of malware. so as usual, i updated and ran spybot, but it came out clean and it still continued to freeze on me. i was adamant it had to be a trojan, so i downloaded AVG anti-virus which found and cleaned 6 trojans which i knew i had and i figured, problem solved. but it wasn't, it continued to freeze on me, no matter what i was doing. in fact the only time it really doesn't freeze on me is when i'm idle on my desktop not doing anything. so i googled frozen comps and have summarized that its either a temperature problem, a power problem, a memory problem, or a hard drive problem. so i opened my cpu and cleaned out the very little dust on the fans and made sure they were running properly, which they were, and left the bay door open just in case. yet it still froze. i made sure the power cord was firmly in it's socket and in the outlet and yet it still froze which led me to believe its an internal problem. so i cleaned up my registry and defragged my drives and yet it still froze. in fact it would freeze half way through my defrags. but the strange thing about my freezes i noticed, compared to other people's that i've read, is that when mine freezes, any music or sound thats playing continues to ... Read more

A:My computer is freezing constantly and randomly.

16 more replies
Answer Match 61.32%

For the past few weeks my computer has been acting up; a little slow and occasionally would freeze up. A couple of days ago, it started to freeze up constantly. It's a pretty new computer (about a year old.) It's a Dell Vostro w/ Windows XP Pro, Serv Pk 3, version 5.1.2600. When it freezes, Ctrl Alt Del does nothing. A few times when I'm trying to get it to unfreeze, it starts making a loud, uninterrupted buzzing noise, something I've never had happen before.

I have no idea where to start to figure out what's causing this. I don't know if any of it's relevant, but here's some more info on the computer and what I've checked:

Memory

Total Physical Memory 3072 MB
Avail " " 2.34 GB
Total Virtual Memory 2 GB
Avail " " 1.96 GB
Page file space 4.84 GB

I also checked the following and it says OK, anywhere that it says STATUS; HARDWARE RESOURCES, (DMA, I/O, IRQ's, Memory,) COMPONENTS, and SOFTWARE.
I've cleared cookies and temp internet files and defragged it. I checked Windows and my security programs and downloaded any updates.

The O/S is Win XP It does not have MS Office installed, I use Open Office instead. I use mostly Firefox as my web browser, but I also have IE and Chrome installed (I'm pretty sure
they're the latest versions.) I have the following security programs installed:
AVG Free 8.5
SuperAntiSpyware Free edition
Spyware Blaster

I moved my computer a couple of days ago and it is ... Read more

A:Solved: My computer is freezing up constantly

16 more replies
Answer Match 61.32%

HELP....

It has just started a few hours ago and is constantly doing it? every ten seconds it freezes and I loose control of everything. it last only a second or two and then starts all over again. Prior to this I lost ability to start Red Alert telling me "....administrator privileges...." and when I do it just doesn't start.

P.S. - heaps of administrative event errors and warning....but I don't understand any of it.
Error 13/09/2015 7:10:07 PM Service Control Manager 7031 None
Warning 13/09/2015 7:10:06 PM HttpEvent 15301 None
Error 13/09/2015 7:10:06 PM Application Error 1000 (100)
Error 13/09/2015 7:10:06 PM .NET Runtime 1026 None
Warning 13/09/2015 7:10:05 PM HttpEvent 15300 None
Error 13/09/2015 7:09:58 PM Service Control Manager 7031 None
Warning 13/09/2015 7:09:57 PM HttpEvent 15301 None
Error 13/09/2015 7:09:57 PM Application Error 1000 (100)
Error 13/09/2015 7:09:57 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:56 PM HttpEvent 15300 None
Error 13/09/2015 7:09:49 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:48 PM Application Error 1000 (100)
Error 13/09/2015 7:09:48 PM .NET Runtime 1026 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:47 PM HttpEvent 15300 None
Error 13/09/2015 7:09:39 PM Service Control Manager 7031 None
Error 13/09/2015 7:09:39 PM Application Error 1000 (100)
Warning 13/09/2015 7:09:38 PM HttpEvent 15301 None
Warning 13/09/2015 7:09:38 PM HttpEvent 15300 None
Error 13/09/2015 7:09:38 ... Read more

A:computer constantly freezing every ten seconds or so...

...and when I try to play a game it jumps me back out to the desktop.

1 more replies
Answer Match 61.32%

My computer has been very slow of late. It seems to hang up and/or freeze (for various amounts of time) whenever I pull up any application (internet, programs, folders, anything).

The computer is about 3 years old.

Any ideas why it's doing this?

A copy of the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:24:44 PM, on 9/5/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Microsoft\BingBar\BingBar.exe
C:\Program Files (x86)\Microsoft\BingBar\BingApp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_271.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_271.exe
C:\Users\Jennifer\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Micr... Read more

A:Computer Constantly Hanging Up/Freezing

bump
 

3 more replies
Answer Match 61.32%

I have just about had it with my computer, honestly. Just recently, in the past month or so, my computer has started putting my wifi into limited. For no reason. Yes, I have tried all the fixes on the main post. Yes, I've turned off the 'allow disabling' of it. It just is a mess.  Not only will it go to limited, but it will completely hard lock my computer (but only sometimes) I didn't really connect the two until recently, because I realized it always happened once the limited showed up on my wifi. I have no idea what's causing it. I've made sure it's no viruses, and I still have no clue. I really want to fix this.  Thank you.

A:Wifi constantly going out, freezing computer?

Hi @Makota,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi dropping. I will be glad to help you.Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Please get back to me with above information, so I can help you better. 

3 more replies
Answer Match 61.32%

Recently my firefox AND IE have been crashing and refusing to start. when the crash happens and i try to send a report to mozilla it says there is a problem with sending the report. my first thought was the internet is messed up but i still had a connection and can still play things like games and such. now i am getting system crashes when i try and start either internet browser. i also thought it could be one of the add-on's but i have no way to disable them since i can't get into the browser. should i try to remove and replace both Firefox and IE or could this be a problem with a file that got deleted or what? as far a i know it is not a virus or spy/mal ware, all checks come up clean. anyone else ever experience this?

XP sp3
Firefox v 3. something
IE 6

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Answer Match 61.32%

So yesterday I downloaded a torrent, and, stupidly, when I went to watch the video after I'd downloaded it, it told me I had to download something to get it to work, so I did. My Firefox browser then opened a bunch of different tabs, and then the computer got a blue screen involving "IRQL_NOT_LESS_OR_EQUAL." It then restarted, and when I tried to log in again, the same same blue screen came up and crashed the computer again.

It then started to work the next time I logged in, but my Norton Anti-Virus kept telling me that I was being attacked, from something originating in "firefox.exe", and that it had been blocked from doing so. I then uninstalled Firefox and installed Google Chrome, but Norton kept telling me I was being attacked. The difference is that this time I was being attacked by "svchost.exe". I have attached a picture of the message Norton sent me.

So now whenever I log on, I keep getting these same messages from Norton, and every so often, when I go on the internet, Norton tells me that whatever browser I am using at the time, its .exe file is also attacking my computer.

I also got an error report type thing that told me what happened during the last crash:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000000000000040
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002C79CD8
OS Version: 6_1_7600
Serv... Read more

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Answer Match 61.32%

Hello everyone....
Problem I am operating windows vista and every few days it appears that my harddrive crashes, whether or not the computer is on - it constantly reboots but I am unable to see anything. HELP PLEASE! Thanks in Advance
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:41:42 AM, on 4/14/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http... Read more

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Answer Match 61.32%

Startup repair has done nothing, and I'm stuck in a rut since I lost the password to my account on the PC a couple years back and have no idea what it is. I highly doubt it's a virus or malware since McAfee hasn't alerted me to anything, and in the past couple of days the only website I can remember visiting is Microsoft support for Xbox help, anyways, I believe Fallout 3, which I recently installed, and isn't optimized for Win 7, is the root of my problems. It was working without trouble until today, it crashed on startup and I restarted my computer, but got a BSoD while it was logging in. Startup repair said that unspecified changes to system configuration might've cause the problem. But, if I can access my hard drive and uninstall Fallout 3 I'm moderately confident that the problems will subside. Thanks.

A:Computer constantly crashing on startup, even on safe mode

*** STOP: 0x0000007B (0xFFFFF8800099A9928, 0xFFFFFFFF0000034, 0x0000000000000000, 0x0000000000000000)

9 more replies
Answer Match 61.32%

Now, I'm using windows 7, and I've been getting these constant crashes and bluescreens for a few months now, it happens at least once a day and sometimes up to 4 times a day.

I have tried everything. I've run memory tests. I've formatted and re-installed windows. I've stress tested my computer to the point where I didnt have any ram left or CPU usage ( turned on a ton of programs to see if it would burn itself out for some reason ) and so far, everything has come out clean, but it just keeps going.

Yesterday I decided to just take a look inside the computer so I took everything apart and cleaned it, put it back together and it continued to crash and be a ****.

Then I noticed that my GFX card was giving a bit of noise so I did this thing where you open it up and put some oil in the fan to make it run smoother, that worked but it has done nothing for my crashing issues.

These problems started happening after my little sister unplugged my computer by accident and after that it takes the computer a while to get past the loading screen for the motherboard ( the blue one that just says the type of motherboard I have ) and, ofcourse, the aforementioned bluescreens and DWM( Desktop window manager ) crashes.

Now, I'm begging you. I NEED HELP. I'm going nuts! If you would like the bluescreen information, then I'd be more than happy to send you the .dmp files that have been popping up =).

Thanks in advance!

A:[SOLVED] Computer constantly giving BSOD + DWM keeps crashing.

Now, I'm using windows 7, and I've been getting these constant crashes and bluescreens for a few months now, it happens at least once a day and sometimes up to 4 times a day.

I have tried everything. I've run memory tests. I've formatted and re-installed windows. I've stress tested my computer to the point where I didnt have any ram left or CPU usage ( turned on a ton of programs to see if it would burn itself out for some reason ) and so far, everything has come out clean, but it just keeps going.

Yesterday I decided to just take a look inside the computer so I took everything apart and cleaned it, put it back together and it continued to crash and be a ****.

Then I noticed that my GFX card was giving a bit of noise so I did this thing where you open it up and put some oil in the fan to make it run smoother, that worked but it has done nothing for my crashing issues.

These problems started happening after my little sister unplugged my computer by accident and after that it takes the computer a while to get past the loading screen for the motherboard ( the blue one that just says the type of motherboard I have ) and, ofcourse, the aforementioned bluescreens and DWM( Desktop window manager ) crashes.

Now, I'm begging you. I NEED HELP. I'm going nuts! If you would like the bluescreen information, then I'd be more than happy to send you the .dmp files that have been popping up =).

Thanks in advance!

- Ps. Sorry for re-posting, but I saw the sticky about th... Read more

19 more replies
Answer Match 60.9%

Hello,
The other day my computer randomly just shut itself down, and then ever since has been freezing. The clock will freeze but the mouse wont, and the screen is usable for a couple minutes but then is not, and a forced shutdown is the only way to unlock. I have posted below the DDS, however the gmer wouldn't work it kept having to close, if you know a way around this please let me know. I have posted a hackthis file as well in the zipped folder. One of the things my virus scan picked up was exploit:html/repl.D but when i tried to remove it wasnt found. Please let me know if i can provide any more info. I have a dell inspiron e1505. Thanks.



DDS (Ver_09-12-01.01) - NTFSx86
Run by Tyler Martin at 16:17:13.64 on Wed 12/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1316 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Symantec Endpoint Protection *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: McAfee Personal Firewall Plus *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program F... Read more

A:Computer constantly freezing, exploit:html

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I need to see a gmer log in order to help you.

Delete your existing copy of gmer. Please run this special version of gmer:

Download GMER Rootkit Scanner from here and Save it to your Desktop. Double-click gmer.exe to run it. If asked to allow gmer.sys driver to load, please consent.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.



Click the image to enlarge it


In the right panel, you will see several boxes that have been checked. Uncheck the following ...Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it to your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any... Read more

6 more replies
Answer Match 60.9%

I am not extremely computer literate. Mostly just an avid googler so bear with my lack of information or expertise.
My problem is that my computer keeps blue-screening and restarting. There is no correlation between what I am doing and the restarts. Sometimes I am using my computer during them and sometimes I get up to use the bathroom and come back to the login screen and an error message.
My hardware is decently old, probably 5 years. I have not taken it apart or messed with any internal components in the last month. I use my computer mostly for internet browsing and homework. Nothing very taxing. Any insight or help would be greatly appreciated. Thank you in advance.

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Answer Match 60.9%

Hi, my computer freezes when I'm using it throughout the day. Sometimes it will freeze up to five times in a three hour span. It usually occurs when I am tampering with media or opening multiple browsers. When the computer is idle, it does not freeze. Here is my log. (attached) Thank you for any help or feedback. Likewise, when I run a system clean up from the C drive, it will freeze.

A:Computer constantly freezing! Hijack log included

I tried starting my PC in Safe Mode and it gives me the options to select Safe Mode or Safe Mode Network, etc.... problem is, when I start in Safe Mode a bunch of Windows filenames appear and it never starts up in Safe Mode. ....? Any reasons for a computer to freeze all the time like mine? I have a Virus Scanner and no viruses have been detected.

4 more replies
Answer Match 60.9%

Recently I was working on SPSS (a stats database) modifying one file over several weeks and saving changes several times per day. One morning I tried to bring my computer out of hibernation mode, as usual, but it said there was a problem and I would need to delete the restoration file inc order to resume. Since I had saved my data so often, I agreed. When my computer restarted the file was reverted back 2 weeks. I have since learned that SPSS files don't create temporary files, but still I was saving continuously so this was very strange. No other files were impacted (none were open either though). Since this time my computer freezes several times each day - every time I leave it sit. It's like it cannot come out of 'hibernation mode'. At the time of my problem, I went to run my Sophos virus software but it wouldn't start?? I then installed Microsoft's free virus program and following that avast! antivirus (based on someone's recommendation). I have run Malewarebytes too and only a couple small (apparently insignificant files, as per another IT forum user) were detected. Another issue is that my taskbar freezes too when my computer freezes. Bottomline I have two questions: (1) should I just reinstall my OS to fix these problems? and (2) I bought a new computer (as I CANNOT lose anymore of my PhD work!) and I am scared to move over my necessary files, as I worry there is an undetected virus that could affect my new computer. How can I be sur... Read more

More replies
Answer Match 60.9%

Hello,

I've recently been having issues where my computer will stop responding at random times. I haven't yet noticed a pattern, but the most recent issue happened when I opened Facebook. If I'm playing music when the freeze happens, it starts sounding creepy and machine-like, with high-pitched noises and other strange sounds. Other windows stop responding and I can't use my computer for about 30 seconds. I'm not sure if this is Malware related or not. I haven't been to any malicious websites or downloaded anything, but I don't know what else the problem could be.

Also, I'm running Windows 7 on an HP dm4x series laptop. I believe drivers are up to date and updates are installed to Windows.

Thanks!

Below are HJT and DDS logs. I will upload a GMER log when I can, but the scan was taking a long time.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:41:58 PM, on 2/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\H... Read more

A:Computer freezing constantly: Malware related?

Here is the GMER log:

GMER 2.1.19115 - http://www.gmer.net
Rootkit scan 2013-03-01 11:30:31
Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST975042 rev.0003 698.64GB
Running: GMER.exe; Driver: C:\Users\Kyle\AppData\Local\Temp\kwldqpow.sys
---- User code sections - GMER 2.1 ----

.text C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe[2692] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe[2692] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe[3280] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe[3280] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe[3272] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]
.text C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe[3272] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 155 0000000077a714bb 2 bytes [A7, 77]
.text ... * 2
.text C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe[3732] C:\Windows\syswow64\PSAPI.DLL!GetModuleInformation + 69 0000000077a71465 2 bytes [A7, 77]... Read more

3 more replies
Answer Match 60.9%

Made a thread about this in here, but I dont think it is malware related. So I'm going to remake it here without the DDS log.
 
-----------------
 
Hi there guys I've been having what has to be the most frustrating freezes on startup in all history. I have this freeze that will happen on pretty much any mode that isnt PURE safe mode. Meaning that if I load up in Safemode Networking this freeze will happen there as well. But what happens is this
The comptuer starts up and gets to the windows 7 loading screen. I'll Try to login, at which it attempts to load up everything VERY slowly. At this point I'm at a bit of a time limit. If my pc doesnt fully load up in a certain time frame it will freeze. Whlie it's loading everything loads up slowly and I have a very small amount of time to load up an MP3 file. If I dont load up a song to play within this time frame and loop it infinitely, my comptuer will freeze without question at least 95% of the time. 5% of the time it MIGHT load up completely. But so far the load up mp3 loop forever trick is the only thing preventing my comptuer from freezing (If I can get that far).
 
As it stands i have no idea what is causing this problem, it's so bizarre... Please help!

A:Computer constantly freezing on startup. No idea how to fix.

try and update your network drivers

4 more replies
Answer Match 60.9%

Basically what the title suggests. My computer will work fine for varying amounts of time when streaming video (watching movies, skyping, etc) but eventually the computer starts running sluggish until it virtually freezes. This problem doesn't seem to be nearly as bad when I'm streaming movies or tv shows, but when it comes to skyping this problem has been a nightmare. I'm at the point where I can't skype someone for more than 10 minutes before my computer freezes. Has anyone else had this problem? Any help would be awesome.
 

A:Computer is constantly freezing when streaming video

7 more replies
Answer Match 60.9%

I have a custom built computer that seems to have something wrong. It is constantly freezing, mouse getting stuck and just not seeming right. I has a GIGABYTE GA-Z68X-UD4-B3, I5-2500K, 120 Crucial SSD and many other Mechanical drives installed.

I had Windows 8 Pro installed and noticed the problems starting. I then installed Windows 7 thinking it maybe software, but problems persisted. What faulty hardware could it be and what tests should I start running. Memtest, what hard drive test is there for the SSD where the OS is installed. Appreciate some help on this issue.
 

A:My custom built computer is constantly freezing!

16 more replies
Answer Match 60.9%

This whole thing happened out of no where I have no idea how or from what, I have preformed many antivirus scans and anti malware scans and even though I remove everything the problem persists!
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: AMD Phenom(tm) 9500 Quad-Core Processor, x64 Family 16 Model 2 Stepping 2
Processor Count: 4
RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8500 GT, 256 Mb
Hard Drives: C: Total - 333866 MB, Free - 56568 MB; D: Total - 9530 MB, Free - 1284 MB; E: Total - 343396 MB, Free - 342996 MB;
Motherboard: ECS , Nettle3, 2.2,
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:04:14 PM, on 8/1/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\WINDOWS\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\... Read more

A:Please save my computer!! Just got bluescreen!! Constantly freezing

9 more replies
Answer Match 60.9%

My computer has been freezing for a while and I haven't thought anything of it until recently when it started to freeze multiple times a day. Sometimes I would be doing something and other times I wouldn't be doing anything and it would just freeze. I've searched but I don't know what the problem is. All I know is that the light that blinks orange whenever I'm doing something goes away. Please help I'd really appreciate it. Thank you!
 

A:Computer freezing constantly random times

The very first issue can be that your system is running beyond it's hardware specifications. This occurs when getting too numerous programs running at the same time. If the amount of RAM in your system cannot handle it then your computer will freeze. The simple solution for this is to run fewer programs or buy additional RAM.

Some folks ask - what if windows 7 crashes when I only run a particular program? In this case you might need to update your drivers or system. Often times compatibility issues could cause your computer to freeze up. You can check the Microsoft Windows website for the latest updates.

If windows 7 freezes at random, then this problem should be relates to the registry. When the Windows registry is full of errors it can stop your system from properly running. The registry contains the information of your computer which is used to communicate between the OS, software, and hardware devices. When the registry becomes congested with errors, the communication procedure breaks down.

The recommended solution for this sort of Windows 7 freezing would be to clean the registry of corrupt files and various errors. Not just will this prevent pc crashing, it will also speed up your system considerably.
​Also, take a look at this site for some more information:
http://www.winvistaclub.com/t9.html

I hope this helps!

Brett M,
Windows Outreach Team
 

3 more replies
Answer Match 60.9%

My computer has been freezing frequently with a weird clicking sound on the speakers. Its been messed up for a while now. Before I couldn't even start it in normal mode and had to use safe mode just to use it. I managed to fix it by using system restore, but the freezing and clicking haven't stopped. I would just start it like normal and do the usual stuff on the computer, and after ten minutes or less it would freeze. If you need any info, please ask. I really need help!! I've had many problems with this computer, twice I had to have it taken in to be reformated. I'd rather not do that again so please, if you have any ideas that could help me, please post!

Just incase, I have a Microsoft Windows XP, Version 2002, Service Pack 3
I have Intel(R) Core(TM)CPU 6400 @ 2.13GHz, 1.99GB of RAM

A:Computer constantly freezing with weird sound!!

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287

1 more replies
Answer Match 60.9%

hi, can any pls one help me. the other day my avira anti virus alerted me of multiple attack of virus. which i denied access and moved to quaranteen. i then perform a full scan of ewido, spybot, superantispyware and avira just to make sure. although now my computer is having problem when internet explorer loads up, hang/freezes everytime and when i click my mouse i hear a beep sound and computer freezes. i tried to perform a system restore but it doesnt respond. pls help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:02, on 09/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files... Read more

A:Computer freezing everytime, have to constantly restart

awww, any one? now my computer is shutting down saying 'initiated by NT.Authority\system' =(
HELP PLS
 

2 more replies
Answer Match 60.9%

So yesterday I downloaded a torrent, and, stupidly, when I went to watch the video after I'd downloaded it, it told me I had to download something to get it to work, so I did. My Firefox browser then opened a bunch of different tabs, and then the computer got a blue screen involving "IRQL_NOT_LESS_OR_EQUAL." It then restarted, and when I tried to log in again, the same same blue screen came up and crashed the computer again.

It then started to work the next time I logged in, but my Norton Anti-Virus kept telling me that I was being attacked, from something originating in "firefox.exe", and that it had been blocked from doing so. I then uninstalled Firefox and installed Google Chrome, but Norton kept telling me I was being attacked. The difference is that this time I was being attacked by "svchost.exe". I have attached a picture of the message Norton sent me.

So now whenever I log on, I keep getting these same messages from Norton, and every so often, when I go on the internet, Norton tells me that whatever browser I am using at the time, its .exe file is also attacking my computer.

I also got an error report type thing that told me what happened during the last crash:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 0000000000000040
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002C79CD8
OS Version: 6_1_7600
Serv... Read more

A:svchost.exe and web browsers attacking and crashing computer

Hello thanks, I moved this from Windows 7 to the Am I Infected forum.As this may also have other malware with Please run MBAM also.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If... Read more

1 more replies
Answer Match 60.9%

Hello,

I've recently discovered that my computer has been running slow and that both Firefox and Internet Explorer crash when I visit certain sites (LordsofPain.Net & [email protected]). I suspect that these problems come from a common source. Any help would be greatly appreciated. If you need any additional information, feel free to let me know and I will get back to you as soon as possible.

Also, I've been having another problem whenever I insert a disk with a PDF file on it, I get this message:

Your version of {No Pconfig} can read files on this disc but you will not be able to edit or add to them.

I thought this might also be related to the problem.

Thanks.
DDS (Ver_09-02-01.01) - NTFSx86
Run by Brian Bustos at 14:39:01.02 on Sat 03/14/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_03

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-... Read more

A:Computer Running Slow / Browsers Crashing (FF & IE)

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

8 more replies
Answer Match 60.06%

My laptop is having some serious performance issues. The keyboard stops working, the mouse starts to wiggle across the screen, and it's incredibly slow. I've done a virus scan, but nothing comes back. I've had issues like this with other computers I own and it's always been a virus. Any help would be appreciated. Thanks.
 
 

A:Keyboard stops working, computer constantly freezing

Greetings spalladino25 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter ... Read more

85 more replies
Answer Match 60.06%

Hi,

I think I have some sort of malware on my computer. It is constantly freezing on startup and I have to keep rebooting. There is also a permanent antivirusXP2008 window and the desktop has been changed. Google links have also been hijacked and I can't get onto this website from that computer (posting from a different one).

Could somebody please have a look at my hijack this log? I have tried a couple of scans (spybot and adaware) to no avail.

Many thanks in advance for any help...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:26, on 29/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Comm... Read more

A:Solved: Computer constantly freezing. Antivirus XP 2008.

13 more replies
Answer Match 60.06%

My computer is constantly freezing up. On start-up things seem fine, but after a few minutes, I am unable to interact with anything cause the cursor indicates something is trying to load, but never does and then freezes.So I have no choice but to turn off my computer. I really need help, I am trying to avoid having to do a clean install, I don't know how to backup things properly, and Im afraid I will have to re-install alot. This is my first time on a forum like this and I need specialized help. Before I go on, here is all the list of things I have tried to tried to fix the problem with:

-Disk Check
-Disk Defragment
-System Restore (no restore points)
-Virus Scan with Mcafee and Malware Bytes (viruses/malware was found and removed, but problem persists)
-Last good Configuration

I am currently in Safe Mode with Networking and everything is fine there luckily.
Now I think I might know what the problem is, but I need to know how to fix it. In the Event Viewer, I see several errors:

-Ntp Client was unable to set up a manual peer to use as a time source cause of DNS resolution error on 'time.nist.gov,0x9. The error was: no such host is known (0x80072AF9)

-The shadow copies of Volume C: were aborted cause of an IO failure on volume C:

-The shadow copies of Volume C: were aborted during detection because of a critical control file could not be opened

-Audit events have been dropped by the transport. The real time backup file was corrupt due to improper shutdown
Can someone ... Read more

A:Computer is constantly freezing up. Shadow copy issue?

Looks like you have a disk problem. Run a chkdsk /r at boot.

2 more replies