Tech Problem Aggregator

Downloaded Program Removals

Q: Downloaded Program Removals

Currently having issues with recent internet download program removals.
The weather channel desktop 6 when attempting to remove in 'add or remove programs' I get the following message: wise uninstall
Could not open INSTALL.LOG file.
Another issue with:
Play 7 Wonders 2 in 'add or remove programs' the following popup appears - Fatal Error! Missing required resource!
Try to reinstall EXEtender.exe from your service providers website.
Reinstallation is not going anywhere with these two programs
Unsure where these programs came from, if they are safe downloads or what kind of junk they carry with them, but I am not having much luck in removing them.
Laptop specs as follows:
Dell Latitude D630 X-86 based PC running windows xp pro service pack 3 build 2600
Anyone know how I can get past this problem?
Charlie

A: Downloaded Program Removals

Hi Charlie -Try these few programs first, also list your Antivirus and any other Antimalware programs you use -Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[S1].txt as well.Please download Junkware Removal Tool to your desktopJunkware Removal Tool by thisisu•You may need to shut down your protection software now to avoid potential conflicts.•Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.•The tool will open and start scanning your system.•Please be patient as this can take a while to complete depending on your system's specifications.•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.•Post the contents of JRT.txt into your next message.Also try to find the program via Windows Explorer under your C: drive or Installed Programs and Right Click delete it there -Thanks -

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Answer Match 49.98%

i want to make sure i have no more spyware and that i dont have a virus. i downloaded a program from my nephew and it caused my puter to run up and down up to 100% cpu. when trying to fix this problem i downloaded some applications: hijack this, malwarbytes, and a couple other... i also want to make sure that i dont have too much spyware/antivirus software that will compete with each other. i am new to the internet and i ask in advance to please forgive me if i did not explain my prob correctly. i read all the facts and followed the instr. for this post. hope i did so correctly.Logfile of random's system information tool 1.04 (written by random/random)Run by Valentin Bernacho at 2008-12-15 04:39:43Microsoft Windows XP Home Edition Service Pack 3System drive C: has 32 GB (46%) free of 68 GBTotal RAM: 502 MB (19% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 04:39:48 a.m., on 15/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18241)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exeC:\Program Files\Java\jre6\bin\jqs.... Read more

A:downloaded a program that used 100% cpu

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more

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Answer Match 49.98%

Hi!
 
I`ve downloaded and registered program but can`t find it anywhere on computer
need help

A:downloaded program

What's the program?

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Answer Match 49.98%

I downloaded a wolf3d from utorrent it is resident on my desk top and when I click on it a command box apears and at the top it says C:\docume~1\minemi~1\desktop\wolf3d.exe. I try to delete it ands it says cannot delete wolf3d:it is being used by another person or program. Close any programsthat might be using the file and try again. here is the log from dss Deckard's System Scanner v20071014.68
Run by Mine Mine on 2008-06-13 08:00:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Mine Mine.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:17 AM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Godlike Developers\RAM Saver Pro\ramsaverpro.exe
C:\Program Files\Spybot - Search & D... Read more

A:downloaded program

Thanks but i figured it out myself. Just took me a while to figure it out after being up for almost 48 hours. Brain wasn't functioning. But I got it.

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Answer Match 49.98%

I bought Easy Hi Qrecorder program a few years ago. It worked fine. I had to re-download to a new computer as the other had crashed.

I use XP home edition.The Easy Hi Q recorder is reputable, from Roemer Software. I redownloaded it to the next computer which had been recently cleaned out of my son's user account and all his programs and files.

The Easy Hi Q downloads fine and installs. But when I click on the execute file to start it, I get "DWGTrueView 2010 wanting to install instead, which was part of an Autocad program my son had, for mapping. I can't seem to get rid of this mix up. Then of course it can't find the "source" file from that autocad program since it has been deleted for months. I also tried a clean disk and defragmented after deleting all my sons files.
I just want my Easy Hi Q recorder to work properly and open up.

I just tried an XP repair using the XP disk. Still no change. And it took all afternoon to do this.
 

A:Downloaded program comes up as another

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, it may not be virus related, but we can have a look just in case:

can you do the following:

http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

Regards

eddie
 

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Answer Match 49.14%

I tried to install the free version of Spamfighter, but when it came to activation I got a message saying it was impossible to connect to the server and to check my connections which are good. I tried another similar type program called Bullguard and got the same result. I ran anti virus programs and tried again without success. I then tried a cd burner program, and had no problem installing and running the app. I am running xp pro sp3. Any ideas?

A:Activate downloaded program

Why...did you decide to try to install malware-defense programs...at this time?

What other such programs (e.g., firewall, AV, etc.) are currently installed on your system?

What is the link from which you downloaded said program?

Can you go to Windows Update and successfully check for critical updates?

Louis

1 more replies
Answer Match 49.14%

Hi,

In Internet Explorer, when I look at:
Tools->Internet Options->General Tab, Browsing History, Settings->View Objects
a window pops up titled C:\WINDOWS\Downloaded Program Files. I came across this while trying to resolve another problem....which will be in another post and has nothing to do with this post.

The status of one of the files is "Damaged" and I have no idea if it should be deleted and reinstalled or deleted and not reinstalled, or just left alone. It also states the install date was on 4/29/05 (which would be before I purchased this HP Pavilion laptop--I purchased it after September 2005). The last access date for the program states today, 12/7/07.
Here is the program file description:
{49232000-16E4-426C-A231-62846947304B}
Under Properties is the following info:
ActiveX Control
80KB
Status: Damaged
Code Base: http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab

Would this damaged program be affecting the performance of my laptop? Since it's been installed since I've owned it, I wouldn't know if the performance is slower than it should be or not, or why the laptop is accessing a damaged file (and what happens when it does access this damaged file???)

Any info would be greatly appreciated....
 

A:Damaged Downloaded Program---what to do?

9 more replies
Answer Match 49.14%

I have two programs in this folder , one of which is my antivirus(norton) and the other is Download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab. I ran an hijack this log about a week ago and it did not show up on the log. Ikeep a log to compare readings, this scan it showed up on the hjt log. Are these programs already installed and can be deleted from the folder?
 

A:Downloaded program files?

The Norton one will be your update ActiveX,
The Flash is macromedia ActiveX control.

Both can be deleted,

However when you next update Norton it will be reinstalled, and by deleting the shockwave control will mean you will not be able to view some websites properly

Both are legitimate controls and can be safely left on your system
 

1 more replies
Answer Match 49.14%

Hi guys, I downloaded a torrent program and it had imbeded spyware. I uninstalled it again but i'm not sure that I got rid of the extra spyware.
I am running vista

Here's my log :
Logfile of HijackThis v1.99.1
Scan saved at 1:14:19 PM, on 2/02/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toddler Keys\Toddler Keys.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\PROGRAM FILES\QUICKTIME\QTTASK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Lindsay\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = htt... Read more

A:Downloaded program with spyware

I dont see any signs of malware in the log.Its fine.

1 more replies
Answer Match 49.14%

called mgi video wave, it was a trial demo. Well now the trial is up, I rarely used it, I'm a newbie so can someone tell me how I get rid of the program and all its files? Since it was a trial demo if I decide to try it again at a later date, can I download the free trial again? Thanks for any suggestions....Cindoo
Hope I put this post in the right place.
 

A:(Solved) Downloaded a program

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Answer Match 49.14%

i have tried to download some anti virus software from CNET and half way through a window pops up asking me which program i want to use to run the software - i have no idea - help
 

A:which program to use to run downloaded software

apologies - more specifically - i am trying to run a piece of software downloaded from microsoft called microsoft security essential - a window pops up asking me to "choose which program you want to use to open this file" - help !
 

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Answer Match 49.14%

I need help with trying to load a google earth and Itunes on to my computer.When I download the programs on to my laptop then double click on the icons to download the program it start up going through it`s normal process but then the process stops and a message comes up which says:

THIS INSTALLATION PACKAGE COULD NOT BE OPENED-VERIFY THAT THE PACKAGE EXISTS AND THAT YOU CAN ACCESS IT, OR CONTACT THE APPLICATION VENDOR TO VERIFY THAT THIS IS A VALID WINDOWS INSTALLER PACKAGE

I have downloaded both program on a different computer then saved it to cd but even this did not work it came up with the same message

A:Can Not Load Program That Is Downloaded From The Net

With Vista it's a good idea to right click on the installer and select "Run as administrator".

I've installed the latest version of iTunes on several computers without any problems.
Google Earth, OTOH, fought me tooth and nail before I got it installed - not a real pleasant experience. It took a lot of googling to get it to work correctly!

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Answer Match 49.14%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.

It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be damaged...it does not say that there are any damaged files associated with it).

I dont feel comfortable giving you the codebase http address, because Im not sure if it turns into a link that anyone can access. But I will tell you that it includes the words; fpdownload, macromedia, polarbear, ultrashim.cab

Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.

Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to macromedia.com, (adobe.com) a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began us... Read more

A:Downloaded Program Files,

http://www.sophos.com/security/blog/2008/02/1075.htmlQUOTE SOPHOS:"Ultrashim.cab is normally a valid Macromedia Flash filename, and is a very good example of why you can?t trust files based on name alone. It?s pointed to in a similar way to last time so that it appears that Flash is asking you to download an update. But don?t be fooled, you definitely don?t want this ?update?."Submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis. Post back with the results.http://virusscan.jotti.org/http://www.virustotal.com/metodos.html

3 more replies
Answer Match 49.14%

I downloaded Norton Internet Security from the Net. Tried to install it but ran into a problem so I want to do an XP Home System Restore to a date earlier than the download. Doing so will lose all the recent downloaded Internet files so I need to find the NIS download file and burn it to CD before doing the restore. The desktop icon properties show the path but Windows Explorer only shows four temporary Internet folders, I think it creates new ones for each session, and I cannot find earlier ones. I've tried "show hidden files" but without success and have run a search in Explorer as well.

Any suggestions on how I can find older downloaded Internet files?

A:Where does IE6 put the downloaded program files?

Where the download is saved depends on your browser settings and whether you selected a folder at the time.
If you can remember the name of the downloaded file (or part of it) you can do a search for that file. If you cannot remember go back to the download site and follow the links to download and at some stage the filename will be visible.

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Answer Match 49.14%

i recently downloaded a program which i now want to remove. it gave me an uninstall option which when clicked brings up a blank window and nothing happens. when i try to uninstall through the control panel the same blank window appears.

Any suggestions?
 

A:removing a downloaded program

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Answer Match 49.14%

I downloaded a program from what appeared to be a trusted site, but it seems to have infected my computer. It keeps redirecting me when I'm on in chrome and it shuts it down sometimes. Any help would be appreciated. Thank you.

A:I downloaded a program that seems to be adware

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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Answer Match 49.14%

I use a program (downloaded from the internet) which has become a problem.
It has been OK, but when I updated it to the newer version, it made my startup and shutdown, real slow.
I have uninstalled the program and wiped all traces of it.
My PC then ran as fast as new.
Am I allowed, in this Forum, to say the name of the program?

A:Downloaded program is problematic

I'd say so? Would help us to identify any common problems with said program. Maybe when you installed the new version, it added itself to the programs that start on boot. Could be something there.

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Answer Match 49.14%

Hi I have just started using windows 10 on a new PC. I have tried to download an anti virus program. It downloads and installs (well it appears to) but the program is not there when finished. Not in the programs lists or on 'remove programs' either. I cant find any way of searching the PC like I did in XP or Vista 'search for all files and folders'. Is this option still there hidden away to make things more difficult? I am at the end of my tether with this. Any help would be appreciated thanks.

A:missing downloaded program.

.Did your new pc come with an antivirus already installed
Also check as Windows Defender might already be activated and windows firewall may be blocking it

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Answer Match 49.14%

Hi. I have downloaded a legal program but don't understand how to install it. The instructions said to extract the rar file which I've done but no joy. The instructions seem to assume some knowledge! I have the following files: an nfo file, 21 files named *.r00, *.r01 etc, an sfv file and a rar file which I have extracted...there are now a bin file and a cue file in an extracted files folder. What on earth do I do next? Please can someone help me with step by step instructions for a complete dummy !! Thanks.
 

A:Installing a downloaded program

Hello Rubi. I am a little confused with what kind of file you want help with so I am providing the instructions regarding the *.bin and *.cue files.

How Do I Use or Open Bin, Cue, or ISO Files?

If you are looking for instructions on extracting the *.rar and *.r01 files, then please go here.

Hope that helps.

-- Goku
 

3 more replies
Answer Match 49.14%

hello team i notice i have some damaged downloaded program files. Please see attachment. Is there anything i can delete there, and what can i do to fix the damaged ones? Im always trying to clean up unneccessary files, and programs etc. I dont know much but remember the list there was smaller. I do have 2 screenshots from the past if needed but this list got big quick, and seems to have lotsa damaged files?

A:Downloaded program files

You will need to be more specific as to what program this is in reference to .
Also if you could supply the other screen shots that would be of help also.

cheers

11 more replies
Answer Match 49.14%

Hi

may i ask you why my legit windows 8.1 pro 64bit full updated doesn't warn me anymore when i run a program downloaded form the net ?

for example if i download a program like process hacker under w7 i have a window like this
under w8.1 i haven't it
and i have never changed any settings

thanks

A:why no warning when i run a program downloaded ?

Windows 8 uses the SmartScreen filter to perform an application reputation check, and it now does system wide (not just when downloading programs with Internet Explorer like it did before).






In Windows 7 when launching these downloaded applications, you get the following notification:


In Windows 8, SmartScreen will only notify you when you run an application that has not yet established a reputation and therefore is a higher risk:


The user experience for applications with an established reputation is simple and clean: you just click and run, removing the prompt you would have seen in Windows 7.




Source: Scroll down to "Microsoft SmartScreen for Internet Explorer and now for Windows too":
Protecting you from malware - Building Windows 8 - Site Home - MSDN Blogs

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Answer Match 48.72%

My computers are both running Win 7 64-bit. I am thoroughly confused when it comes to placing programs that I download into their proper folders: That is, program files (x86) vs program files. I have read stuff on this, but still confused. for the most part, even when a dl'd program suggests being installed into PF, I, for whatever reason, place it into PF (x86). Although I have read that placing the program into the wrong folder may cause the program not to work properly, so far I have not had this problem...nor any other problems that I am aware of. Could someone please set me straight on this issue?

A:Program Files or Program Files (x86)-Where to place downloaded program

I let the installer put it where it is supposed to.

If I trust the software I trust they know best where it should be installed/placed.

If I can't trust the software maker why am I downloading/installing their program?

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Answer Match 48.72%

Hi.I have an HP Pavilion running Vista home premium.When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.In there are 3 or 4 active x files.But 1 in particular has a status of DAMAGED.Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.All I can do is right click it, which brings up a "properties" link.This damaged file is an active x file, and the "code base" reads like this:http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp dot cab (i did not put the . in there because it creates a hyperlink.)The link takes me to a gp[1] file that looks like it originates from my adobe reader installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.In fact, I believe this all began with an adobe reader automatic update, that installed adobe reader from 9.0, to 9.1.I have removed, uninstalled adobe reader 9.1, and reinstalled it, and i have even installed a lower version of adobe reader (8.5, 9.0), and when I do this, the damaged file changes and is not longer damaged......until I restart my computer, or perhaps it when my browser uses an active x applilcation, I dont know.How does one remove a damaged downloaded program file from Vista?I have deleted that gp1 cab file, but I dont think that is even installed into my computer....(I really do... Read more

More replies
Answer Match 48.72%

HELLO,
MY PROBLEM, WHICH COULD BE CHALLENGING.
I PURCHASED KASPERSKY INTERNET SECURITY 2010. IT DOWNLOADS BUT IT WILL NOT INSTALL. AFTER I GO THROUGH THE CONTRACTS A WINDOW SHOWS UP HEADED INSTALLMENT IN PROGRESS, AND BELOW THAT IT SAYS The PROGRAM FEATURES YOU SELECTED ARE BEING INSTALLED. A BAR CHART IN THE WINDOW SHOWS THE PROGRESS. wHEN THE BARGRAPH IS AT MAX, THE PROGRAM LOCKS UP CANT SHUT IT IUFF, IHADD TO TAKE THE BATTERY OUY FOR A FEW SECONDS SO THAT I COULD REBOOT. A KASPERSKY TECH SENT ME SEVERAL LINKS THAT HE WANTED TO LOK AY BUT AFTER GOING IN CIRCLES HE SAID IT IS A MICROSOFT ISSUE, I PAID $90 ON THAT PROGRAM, BUT I THOUGHT OF YOU GUYS BEFORE I REQEST MY MONEY BACK, CAN YOU HELP? I AM ON STRESS LEAVE FROM WORK AND I AM STILL RECOVERING 4 HRS AFTER DEALING WIRH THAT TECH. HE CONFUSED THE HELL OUY OF ME.
ROGER NORTHALL
 

A:Solved: Cant install program downloaded off the net

10 more replies
Answer Match 48.72%

Installation support file version 2007,11,28 in the Downloaded Program Files has been damaged, due to which my pc is showing unexpected errors, is there any way to solve this problem..
should i delete it or do something else, kindly help me..

A:damaged downloaded Program Files

Installation support file has been damaged, version 2007,11,28,1
Program file\yahoo\common\Yinsthelper.dll
due to this i am not able to install yahoo messenger and my pc is also showing some unexpected problems..
kindly help me..

1 more replies
Answer Match 48.72%

first of all if i am in the wrong section , my apoligies.if you could tell me the correct section, i will delete and repost. Also i have a post already on games not working,if the two are linked, i will also remove this post.

My question is do i need to delete and replace the damaged programsand how.

Or can i just delete them.


my problem is as follows,
start/control panel/internet properties/browse history/settings/downloaded program files.

creative software autoupdate: damaged
creative software autoupdate support package: damaged
get_atlom class: damaged
MUWebcontrol class: installed
NVIDIA smart scan: damaged
System requirments lab class: damaged
Trend Micro activex scan agent 6.6:installed
Windows live safety center base module: damaged
WUWEB control class: installed

A:Downloaded program files damaged

Hello and welcome to TSF

Sorry for the long delay to answer your thread, we have been very busy lately

This looks like failed ActiveX downlaods too me

Please tyr this

Open up Internet Explore, click Tools, Internet Options, click on the tab Security and underneath 'Security Level for this Zone' put it on Medium.
Then click on the tab Privacy and under 'settings' put it on Medium. Click Apply then Ok.

1 more replies
Answer Match 48.72%

Hi,
I'm following the directions for removing the locked computer ransomware which says I need to download the appropriate version of Hitmanpro for the machine it will be used to repair.  I'm downloading it onto my good 64 bit machine so I can get it onto a USB drive as indicated.  Unfortunately, when I download the 32 bit version and try to run it so I can do that, I get an error message that the program has detected my machine is 64 bit, and I must go back to their website and download the "correct" 64 bit version.  Is there any way around this?

A:Hitmanpro won't let me use 32 bit program downloaded to 64 bit machine

You went here
http://www.bleepingcomputer.com/download/hitmanpro/
Download 32 bit.. SAVE it
copy that to the USB
Now insert that into the 32 machine and run it.

1 more replies
Answer Match 48.72%

Hi All,

Win7Pro.

I'm using Blink Personal antivirus. Blink uses a program called "SyncItGUI" to download updates for Blink. I'm using the MS Resource Monitor and its showing that SyncItGUI is downloading a lot of data. I live in India so I have limited bandwidth. Is there a tool that will log how much total SyncItGUI is downloading? It runs in the background. The Resource Monitor just shows the current rate of download (i.e. the download speed). I want to know how much it downloads in total. Any tools can do this? I did an internet search and didn't find anything. I also looked at the Windows logs and didn't find anything. Thanks,

Advait

A:Tool to log how much total a program has downloaded?

NetLimiter - The Ultimate Bandwidth Shaper

I've never tried it, just saw it on lifehacker and noticed it does provide info for individual applications.

2 more replies
Answer Match 48.72%

My wife has her separate user account in Windows 10 and I have mine. She needed to download Jobulator for her work. It asked for my password since I am listed as administrator. While she was signed on her account via Windows 10, she downloaded Jobulator. Now, when I sign on to my account I see her program listed and sitting on my screen. It stays on top of other windows and in reality I don't need or require the program. If I delete if from my main Windows screen will it delete it from her use? Thanks for the help.
 

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Answer Match 48.72%

I was looking around my PC - internet prop, settings, view objects and found many DL program files. Some are listed more than once installed, same day and version; some status unknown; some total size '0'. Surely some can be deleted - if not all - but?? Surprised the control panels add-remove does not show these programs to be installed??Esp Java runtime enviroment? Where do these programs originate from?? I know the Java program I am running is 1.5.0. updated to 6 but it does not show in this file. Even found some Symantec Script Runner Class and RuFSI Utilit Class files installed created 6/06 but I deleted all AV system a long time ago??
 

A:Solved: Downloaded Program Files

6 more replies
Answer Match 48.72%

Hi
I have a desk top PC with Windows XP SP3 and use IE 8. When I clicked on Tools> Internet Options.>General Tab>Browsing History>Settings and then View Objects I found there were 17 entries with one dating back to 2005. Some entries are associated with programs that have long since been removed. Of the 17 files listed 10 were shown as "Installed" in the Status column while 6 were shown as"Damaged" and 1 as "Unknown".
Some of the "Damaged " files have either "none" in terms of size or "none" shown as a creation date.
Can anyone tell me whether or not it is safe to delete these entries?
I would appreciate any advice
Thank you.
NONIC

A:C:\WINDOWS\Downloaded Program Files

Hi -Have you attempted to go - Start > Programs > Accessories > System Tools > Disk Cleanup ?? Wait while it loads (can take a few minutes)Tick the boxes in there and click OK > OK - This removes many older built up files Now run Defrag (also in the same area System Tools) and see if many are removed -

11 more replies
Answer Match 48.72%

Hi..I'm looking for some advice here..I cannot remove a program that was downloaded from bearshare. I've tried restarting in safe mode, going into deleting the program, but it keeps asking me to insert the disk I originally downloaded from--and I don't have it.

A:Can't Remove Program Downloaded From Bearshare

Short Answer: Download, install, and use the trial version of Uninstall Plus! You can download it from HERE. This program can often succeed at uninstalling programs that otherwise are stubborn to remove.Long Answer: Using peer to peer websites is one of the top ways computers get infected. You have to ask yourself "Why would someone give me something of value (such as music) for free?" The answer is that bundled with the free something is a malicious something that you don't want on your computer. My guess is that you are experiencing other buggy behavior from this computer as well. If so, chances are good that you are infected. If you believe you are infected, then consider posting a High Jack This! log in the HJT forum here at Bleeping Computer. To find out more, read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within before actually posting the log.

2 more replies
Answer Match 48.72%

I only do what the voices in my head tell me to do...Click to expand...



All of the Downloaded Program Files on my WinXP were listed as "damaged". So... I went off road and just simply deleted the file...the Downloaded Programs File, not each seperate file, as I had some type of error when I tried to do so, I believe something about the file was being used somewhere else, to close everything and try again, but would not delete no matter what I closed down.

Now, go figure, there is no longer a Downloaded Program File on the system.

My question is...does this return when there are new files that are downloaded for use? Or???? This is sounding more and more like an X-Files case...should have not cancelled the show!

Thanx for your time and help!! Hopefully I will get it some day!!
 

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Answer Match 48.72%

Hello,
While searching for programs/files to remove that I no longer use I opened my downloaded Programs file and found "Adult Links". (Yes my husband visits those sites) Anyhow, when I try to remove it, a box comes up with the following: "These program files are currently being used by one or more programs. Please close some programs and try again. You may have to restart Windows" I closed all programs except "Explorer and systray" and restarted, but it just won't go away. I've been trying for a couple of weeks now. Also if someone knows how to remove it, could there possibly be a way to block it from coming back?

I'd really appreciate any and all suggestions.
Thank you
Yvonne
 

A:Cannot remove a downloaded file/program

Post the scan log from HijackThis
Unzip somewhere to keep and run hijackthis.exe - press Scan - the Scan button changes to a Save Log button
Save, and then copy and paste the entire log here.
Dont' choose to fix anything yet - most entries will be harmless
 

1 more replies
Answer Match 48.72%

Good evening everyone---

First, I will state that I'm using WinXP Home and IE6...

I was wondering if anyone could please tell me how to get the files within the C:\Windows\Downloaded Program Files folder to appear? It used to display all the active x controls and plugins that I had downloaded, but now it shows zero items? However when I right click on the folder and choose properties it says it contains 6 files. They also do not appear under add/remove programs in control panel.

I would like to get these files to appear, so that I can right click on them and choose the remove option.

If it isn't possible to get these items to appear, is there some command I can execute in order to remove/unregister these active x controls/plugins?

Much Thanks in advance!
 

A:Removing Downloaded Program Files?

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Answer Match 48.72%

Running down a dream....Click to expand...


I have "Damaged" downloaded program files, all of them at this status. What the heck could cause this? And what are these files in the first place? I have copied them prior to this damaged thing, on floppy disks. Do not know what the heck to do with the copies, but have them.
1-What are these "downloaded program files" and what do they mean to me, my system?
2-What could have caused them all to show as "damaged" in the status of each file? How do I figure out what caused this so it does not repeat itself? (had only 1 prob that day, with install of Microsoft updates?). Really think I should find out if I did something naughty that system did not approve of, so I can apologize to it and fix it up so it is happy with me again.
3-How do I use the copies of these files, if I need to, and do the "out with the old, in with the new" dance...how do I install the new files back into the system and get the damaged ones out?
Thanx for you help, again...have a great day!!
 

A:Damaged Downloaded Program Files?? What's this all about??

Downloaded program files are ActiveX controls and Java programs that are downloaded automatically from the Internet when viewing certain pages. They are temporarily stored in the Downloaded Program Files folder on your hard disk.

These can include perfectly legitimate applications, like Macromedia Flash player, Quicktime player, the Google toolbar installer, and the like, but also spyware.

The best way to view them is as follows:

Go to Internet Options > Temp Internet Files > Settings > Show Objects.

If any of them are damaged, right click them, and choose Remove from the context menu.

You'll just be prompted to download them again whenever Windows or an application needs them.

Cheers,
 

1 more replies
Answer Match 48.72%

hey whats up guys, i recently stumbled across a virus scanner on the internet that told me i had viruses on my computer and so i followed the instructions and it ended with "you have 20 viruses on your pc, please buy me now to get rid of them for only 69.99" and i was like uh no thanks already have a virus scanner. now this program will NOT GO AWAY, i cant get rid of it and its DRIVING ME F-ING CRAZY. it just keeps popping up and now i cant even pull up my ctrl alt delete end process thing. someone please HELP this thing is driving me CRAZY!!!!!!!!!! (pulls out all hair) i tried to download the hijackthis thing and post it but it wont even let me do that HEEEELP !!!!!!!!!!!
 

A:downloaded program locked down pc and wont go away HELP!!

bump
 

3 more replies
Answer Match 48.72%

Hi.
I have an HP Pavilion running Vista home premium.

When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.

In there are 3 or 4 active x files.

But 1 in particular has a status of DAMAGED.

Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.

All I can do is right click it, which brings up a "properties" link.

This damaged file is an active x file, and the "code base" reads like this:

http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp dot cab (I changed this to read 'dot com' because it appears to be a direct hyperlink to my computers files...and I dont know if anyone could click on this and open my files...so, i added the dot com)

The link takes me to a gp[1] file that looks like it originates from my adobe illustrator installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.

Here is the explorer folder trail to this GetPlus folder that is apparently corrupted.

(Razzell2)Computer>AdobeIllustrator>AppData>Local>Microsoft>Windows>
Temporary Internet Files>Low>Content IE.5>PO6ALQ9S>gp[1] (which appears to be a cab file, as it has that icon that looks like a two drawer blue file cabinet with the bottom drawer half open).

This thing was created 11/2006, but I cannot remember if tha... Read more

A:Downloaded Program Files, Damaged

Get KILLBOX.EXE at http://killbox.net/
 

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Answer Match 48.72%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.
It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be damaged...it does not say that there are any damaged files associated with it).
The "codebase" has an entry that I cannot put in here because it give access to my computer, and this program, (I think.)
Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.
Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to macromedia.com, (adobe.com) a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began using my new computer with the vista OS, that these needed to be updated or installed to run so... Read more

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Answer Match 48.3%

ok here's the deal, I have vista home premium, lately the computer when starting, and sometimes during operation desktop loses icons they go into system32 folder,the program "Hulu" will not run. Also there are some important vista updates that will not install. Can anyone out there give me a little assistance...
 

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Answer Match 48.3%

Hello, I downloaded a program from http://phyxer.info/ and the real site is phyxer.org. I downloaded the program from the phishing site and installed it, when I clicked on it, nothing happened so I went to googe and typed in the name and then was directed to the real site where it had news of a spoof site.

So what i've done so far is: i'm currently running a scan using nod32, I emailed the program to nod and kaspersky as well as the author of the original software at phyxer.org, and ran hijack this. Here is the log, what should I do guys any help is appreciated.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:39:44 PM, on 4/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\csrss.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Home Server\WHSTrayApp.exe
C:\Program Files\Windows Home Server\WHSConnector.exe
C:\Program Files\Port Explorer\PortExplorer.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Program Files\Eset\nod32.exe
... Read more

A:Help downloaded malware program from phishing site

here is an image of port explorer with nothing but nod32 and basic startup programs running, note: whsconnect is windows home server so thats nothing to worry about.
 

2 more replies
Answer Match 48.3%

I had an anti-viral/spyware program auto-download to my laptop. After removing it desktop won't run. Have work limitedly through task manager. Program called AVGT. Any suggestions on how to remedy?
 

A:Problems caused by auto- downloaded program

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, can you do the following:

http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

Regards

eddie
 

1 more replies
Answer Match 48.3%

Hello, i'm wondering if it is possible to change a open with option back to unknown application on some files. i accidentally clicked open with the picture opener and its stuck on it now. how can i revert this? step by step if possible.

Thank you.

A:How to change a file's open with program to when i first downloaded it

Go to Default Programs in Control Panel open it, select Set your Default Programs. First off you need to know the extension of this file you do not want any program to open, example, jpeg, gif..etc.. Select each program that can open this file and uncheck that extension for it, then would be back to unknown.

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Answer Match 48.3%

Hi Bleeping Computer, 
 
A cracked program was installed onto my computer. I scanned my computer with malwarebytes and got rid of it, but I saw the program listed in the startup tab in the task manager menu. 
 
I disabled it, ran malwarebytes again and the anti-virus said my computer was clean. I still see the cracked program listed and am not sure if my computer is actually clean. 
 
Can you please help me determine if my computer is actually free of malware?
 
Thanks for your time

A:My friend downloaded a cracked program onto my computer

Can you find the program to uninstall from "Programs and Features" or "Add or Remove Programs"?

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Answer Match 48.3%

Hi
I have both HP Photosmart Essentials and HP Photosmart Primier. I inadvertently checked for the Essentials to always open my photos, when I really want Primier. Where do I find that list of 'open with'? I have looked everywhere. Probably in the wrong places.
Thanks for whatever help you can give.
dbl
 

A:Solved: How to change the program downloaded photos goes to

11 more replies
Answer Match 48.3%

I downloaded an alarm clock program, and it's pretty cool, so I kept it. I wanted to keep it on top so I right clicked it and clicked a word I can no longer remember, but it wasn't "keep on top". Now my mouse cursor treats it as if it is no longer there (can't click on it) and the program, which name I can't remember, isn't in the add/remove programs list nor is it in google.history...So I'm confused, is this spyware? it seems like a cool little program, and it works fine, but since I chose the wrong command when I right clicked it I can't set up alarms like I wanted too. I need help......
 

A:Downloaded program not in add/remove or google.history

What happens if you hold right click on the clock?

Check:
C:\Program Files\WindowsApps
 

2 more replies
Answer Match 48.3%

I have Windows XP 2005 which had the Norton Security pack with McAfee Firewall and McAfee Anitivirus. The antivirus expired. Oops on my part. I purchased and downloaded The Shield Deluxe 2008. Immediately I had windows popping up that stated - Detected: Riskware: Invader and messages of processes trying to inject into other processes. I have no clue what this means or the action to take. Is anyone familiar with this? I uninstalled the McAfee antivirus from Add/Remove. I don't know if I should uninstall The Shield or if it is actually working. Is there hope?
ritap

A:Downloaded New Antivirus Program And Can't Begin To Figure Out What's Going On

http://www.siteadvisor.com/sites/pcsecurityshield.comyou have been taken advantage of, now we need to see what they put on your computer

3 more replies
Answer Match 48.3%

When I click on Internet Options, Settings, view objects. Under dependency all show damaged. Is this right? I am running IE 7, Windows XP Home Edition and using Service Pack 3. I have been trying to get help and noone has responded. It won't let me delete disabled downloaded Active x controls.

A:Is it safe to delete all downloaded Program Files

I see no Settings tab in IE 7 .

Louis

2 more replies
Answer Match 48.3%

So I accidentally downloaded an antivirus program that is really a virus.

It really sucks. Internet explorer refuses to work. Task manager has been disabled by the administrator. Any program that operates under windows explorer fails to run properly. This makes it very difficult to use the computer.
What exactly is wrong? Do I need to repair the registry? What if I did not make a backup?
This problem has been plaguing me for a long time. Any help would be greatly appreciated.

Kevin

A:So I accidentally downloaded an antivirus program that is really a virus.

Hello CL Smooth.

Can you tell us the name of the virus you've downloaded?

8 more replies
Answer Match 48.3%

Had a few machines that do this now, after the infection is COMPLETELY gone... you get couldn't be downloaded for anything you download in IE. Repairing/Reinstalling IE doesn't help, replacing windows defender program folder does not help.
 
Experienced this on vista/7 x86/x64

A:How to fix "program couldn't be downloaded" in IE after removing infections?

FYI works in other profiles, not just the one that was originally infected... so it's some sort of registry key issue for currentuser

2 more replies
Answer Match 48.3%

Hi, I am still having a problem trying to get rid of a file dealing with Dialer.one0none. The only time this shows up is when running Norton Anti Virus scan, as being in c:/windows/downloaded program files\109554.exe. I cannot delete it using NAV. When searching for this file, it is no where to be found.
My question is this, Can I delete the entire contents of the c:/windows/downloaded program files? Maybe this would get rid of it.
I am running Windows XP Home ed. I am on cable and do not have my phone connected to the computer. There don't seem to be any problems other than this keeps coming up on my virus scan as a threat and when I try to delete it, it fails. I have tried the Safe Mode way, also have submitted a HJT Log earlier. I just need to know if the c:/windows/downloaded program files is needed. Thanks for your help. Roger
 

A:Can I delete c:/windows/downloaded program files

yes, you can safely delete the contents of that folder.
 

2 more replies
Answer Match 48.3%

Help
I ran ad-aware 6.0
then spybot.search destroy
then hijackthis 1977

Logfile of HijackThis v1.97.7
Scan saved at 3:22:52 PM, on 4/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Gearbox Connection Kit\bin\confsvr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Config\ConfigHighSpeed\3.52.1010.10\IACLiM.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Documents and Settings\Owner\Application Data\eber.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Gearbox Connection Kit\bin\gbConMon.exe
C:\Program Files\Gearbox Connection Kit\bin\gbTask.exe
C:\Program Files\Gearbox Connection Kit\bin\gbdash.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis1977.zip\Hija... Read more

A:windows\downloaded program files\bridge.dll

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Answer Match 48.3%

When opening a program i downloaded i get a error message, can anyone please give me some help on this one as i do not have a clue what it means or what i have to do. The error reads

C:\Documents and Settings\All Users\Documents\file i downloaded.exe is not a valid Win32 application.

This has happened for a few programs i have tried to download and cant seem to get them to work

thanks for any help

A:Opening A Downloaded Program Get A Error Message

Hello and to BC

First and foremost about this, have you scanned your computer for Any sort of malware before / after doing this download as it may be infected, Just a thought

Secondly, what type of program are you trying to download, if its a simple program such as an AV , or a free game or something like that, from a trusted site, it should not be giving you an error such as that

if its an older exe file maybe it just won't work with your xp, Just a couple of thoughts to toss out there
Hope to hear from you soon

2 more replies
Answer Match 48.3%

i recently was downlaoding a song from a torrent website and got infected from the file. it seems rather serious and i cant get anything done on my computer now with all the popups and system errors flashing up. please helpLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:09:54 AM, on 9/26/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\WINDOWS\system32\WgaTray.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\WINDOWS\system32\hkcmd.exeC:\Program File... Read more

A:Downloaded The Wrong Program, System Has Serious Problems

Hello drunkpunk000, NOTE: If you have downloaded SmitfraudFix previously please delete that version and download it again! Also delete C:\rapport.txt Please download SmitfraudFix Double-click SmitfraudFix.exe Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of the SmitfraudFix report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm

2 more replies
Answer Match 48.3%

Hi All,

I'm new to vista, have just installed Home Premium yesterday, and having problems already

Vista just simply won't run or save a program or file that I have downloaded.

I am logged on as the administator, and when I try to download a program, if I try to run it, it will download it, the progress will go to 100%, then when i click run, it just vanishes and does nothing else?? If i click to save it first, it asks me where to save it to, then just vanishes.

I have a dual core 1.8 system, 2gig ram, and a 256 graphics card.

I've had a search on the 'net and can't find this problem anywhere, Can anyone help please?

Regards, fb

A:[SOLVED] Vista won't run or save a downloaded program

Hi fb902350. . .

Welcome to the Tech Support Forum - Vista Support!

Are you using IE7 or an alternate browser such as Firefox?

Regrards. . .

jcgriff2

8 more replies
Answer Match 47.88%

I am trying to delete an active x file MSN Games - Installer but when I click on File-Remove Program File, nothing happens. I tried to just delete the file and still nothing happens. Im trying to follow instructions from MSN games support because I can no longer play multiplayer online games.

Thanks in advance,
Beth
 

A:Solved: deleting damaged downloaded program files

go to control panel open up Internet options. then click on programs. then click on manage add ons. in there look for that active x file. you can disable it there or delete it . if you cant delete there try disabling it and the go to add and remove to try to delete it.
 

3 more replies
Answer Match 47.88%

Hi,

In c:\ windows\downloaded program files, I see references to Java and Shockwave. But there are a number of files in this folder that I do not see. I have all files visible in the folder options.

I know that there are other files in this folder because I can see them when using command.exe.

Advice please

Thanks

A:Making All Files Visible In Downloaded Program File

It may be better to get the folder out from under the Windows folder. I have been downloading to C:\download since Win9x and it's worked well.

4 more replies
Answer Match 47.88%

hey guys im somewhat computer savvy but this is boggling my mind. I was downloading a rather large computer game (Mabinogi) and about half way through the download, my power went out (storm i think) and when the power came back on, I had a partial program. I decided to start from scratch since im aware that the download program the game uses is a little buggy. When I went to delete said partial program, I was given the error "error 0x80070570: File is corrupt and unreadable". The file itself is not what bothers me, just the fact that I want it gone and can do nothing to remove it even under "administrator". Ever since, I have been getting a few BSOD's. I can't help but believe these 2 things are connected. I do not have the original discs that came with my Asus G50VT laptop and cannot even wipe the drive to start over.

SPECS: Asus G50VT using Windows Vista Home Premium x64, a 2.13 gigahertz Intel Core2 Duo CPU, 4GB Installed Memory. Anything else please ask, I will give it to you from my Belarc Advisor Computer Profile

Please help me to get rid of this corrupt file! Even "Eraser" won't touch it :-|

A:error 0x80070570 when deleting a half/downloaded program

Welcome
The best course of action, in this situation, is to remove the problem download with a system restore. Go back to at least a day before the problem began. YOur stuff should not be affected.
System Restore - How to

2 more replies
Answer Match 47.88%

Hello i just installed vista inspirat 2 form crystalxp.net its a program that changes ur xp yo look like vista for example,it changes icons to vista icons and the theme.but today i was doing research on it and i heard it changes system files!!! im worried now!!! because when i go to click on user accounts it doesnt appear it just gives me a blank window!!! also when i click on system restore it gives me a blank window!!! im wondering if this is bad? and if vista inspirat is good?please help me out
 

A:I downloaded a program called vista inspirat 2 for my xp i think i may have a problem

Hi, I don't know what you can do about the blank windows...but, here is how you can uninstall the Vista Inspirat pack

http://www.crystalxp.net/bricopack/en-precautions.htm

You use the Recovery Console, not the Restore Console as it says at that site.

You may not know how to use the Console, so here you go:

http://www.bleepingcomputer.com/tutorials/tutorial117.html

To start the Recovery Console directly from the Windows XP CD you would do the following:

Insert the Windows XP cd in your computer.
Restart your computer so you are booting off of the CD.
When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
The Recovery Console will start and ask you which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press enter.
It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter. If you do not know your password then see this.
If you entered the correct password you will now be presented with a C:\Windows> prompt and you can start using the Recovery Console.Click to expand...


Now, you just type in the command as it says at the crystalxp.net page....
 

1 more replies
Answer Match 47.88%

Hello
I have written a VB6 program.
I would in the near future like to make a Web-Site where people can download this program and it will automatically install on there computer. How is this done?

Could somebody please explain what I need, and how to do the above. Even how they access my VB6 program from the Web-Site, ready to download.
A Big Thanks

Gary.
 

A:Packaging a VB6 Program for self setup on a Clients Computer when downloaded from Web

If the program just needs to have files put into a folder to install, you could just create a ZIP file containing the necessary files. One step above that would be a self-extracting zip file.

If you need an installer that presents the licensing agreement, allows them to do custom installs, modifies the registry, etc then go with an installer package such as Inno Setup Compiler.
 

1 more replies
Answer Match 47.88%

My IE proxy address was deleted by a program I downloaded. I have since deleted the program but cannot sign into my yahoo email account. The proxy address was deleted. How do I know what this address and port should be

A:Get Back IE proxy settings deleted by a program I downloaded

yahoo email account proxy settingshttps://www.google.com.au/webhp?hl=...

2 more replies
Answer Match 47.88%

i recently came across a program where you can controll your computer from your ipod/iphone and it works fine on all my buddies computers but when i downloaded it, it told me the configuration was incorect and that i needed to re-install it and the problem would be fixed, but yet ive done it 3 or 4 times and the problem persists. and this isnt the only program i have had this problem with, i tried downloading Itunes from the Itunes website and the same problem occured... please help
 

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Answer Match 47.04%

my wife downloaded a dialer chat program that totally removed adaware is there any way to restrict this from happening agian?

the os is xp
 

A:my wife downloaded a dialer chat program that totally removed

go here http://forums.net-integration.net/index.php?showtopic=3051 for info on how to tighten your security settings and how to help prevent future attacks.
On this page you will find links to Javacool's SpywareBlaster and SpywareGuard. Get them both and check for updates frequently.
The Immunize feature in Spybot used in conjunction with SpywareBlaster , SpywareGuard and weekly scans with Spybot and Adaware will go a long way toward keeping your PC free of these pests..

Important!: ALWAYS check for updated detections and referencefiles before scanning with Spybot and Adaware. And be sure to check for updates to SpywareBlaster and SpywareGuard on a weekly basis.
 

2 more replies
Answer Match 47.04%

I have Windows 7 Pro 64 bit OS running with a clean install genuine disk on my PC and have loaded all my other programs to include Live Mail which is working perfectly. The issue I have now is that a continuously get advertising pop ups showing up on my desktop . I have a pop up blocker program installed to include the Adblock Plus on Mozilla, and I only use Mozilla Firefox though have Internet Explorer and Google Chrome installed but am not using these to surf the internet. I have performed a clean reinstallation of Mozilla Firefox and have placed a check on block popups., I have also run in several occasions my Windows Security Essentials with no detection of viruses and my Malwarebytes Pro Anti-Malware program with some detection of malware which my PC automatically either blocks it or places it in Quarantine. I seem to have exhausted avenues to further pursue the issue pop ups and was wondering if you could kindly guide me in the right direction to further solve this problem. There probably may be infected viruses in my system that may be causing this which MSE or Malwarebytes Pro is not able to remove but do not know.
 

A:POP UP Removals

Hi polakd,
Please read here:
http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html
Please Run the TSG Sysinfo program and post the results in a reply.
-------------------------------------------------------------
AdwCleaner Download and Run

Download AdwCleaner and save it to your desktop or somewhere you can find it.
Take care NOT to click on any ad, like from PC Optimizer Pro. The correct link is the button labeled "Download from Bleeping Computer".
NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close your browser and double click on this icon on your desktop:

You will then see the screen below. Click on the Scan button (as indicated), accept any prompts that appear and allow it to run.
It may take several minutes to complete.
When it is done, click on the Clean button, accept any prompts that appear and allow the system to Reboot.
You will then be presented with the report. Copy & Paste it into a reply here.
If you lose track of the log, it is saved in this folder C:\AdwCleaner\
The filename will be adwcleaner[xx].txt where [xx] will be S1, or S2, etc. whichever filename is newest.

-----------------------------------------------------------
Download and Run the Farbar Scan Tool

Download FRST64 and save to your Desktop.

... Read more

2 more replies
Answer Match 46.62%

I understand the process of how to remove downloaded Active X controls using the Disk Cleanup Utility.

My question is, exactly how many versions of the same Active X control do I need to keep?

For example, I have 3 Java Runtime Environment 1.6.0 controls showing in the list.
Two of them were installed on 07-28-2010 and are both for updates. They appear to be the same kind of control as each other.

The third is called "Classic Java plug in for Netscape and ..?' which I don't know where that came from....if it was an option in an update, I didn't choose it. I wouldn't choose that because I don't have/use Netscape. It was installed on 2-2-2011.

Can I remove the classic plug in for Netscape and one of the other update controls?

Thanks!
p.s.....I am utilizing your suggestion page about "Slow Computers/browser ..check here first". this is where my question originates from. I run XP Professional Service Pack 3.

A:Using Disk Cleanup Utility to remove Downloaded Program Files -Question

In order to remove older Java Installations we recommed this: JavaRA it remove all older versions of Java.

2 more replies
Answer Match 46.62%

I downloaded a free software for editting and burning my home digital video tapes to DVD, "BurnToDisk" via forum.videohelp.com. But when I try to open it I get a message, MSVCR100.dll can't be found. How do I replace it. Or do you know of/should I try a different editting software? I can still open and use the free software that came with various cameras I have bought over the years. But their bit rate onto the final DVD is too low and I am getting blur/checkering (pixelation?) on action scenes.

A:Downloaded a free DVD editting /Burn program but MSVCR100.dll missing pops up?

See this Microsoft fix which sounds like the same problem you have.

4 more replies
Answer Match 46.62%

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

A:[VISTA-32HOME-Premium]windows\downloaded program files and other Problems

Originally Posted by amar4ever


i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..



Hello amar4ever;

Please have a look at this link and see if can help you remove the damaged file:

Cannot Rename or Move a File or Folder in Vista Fix

If not there are some other steps we can take.

Cheers!
Robert

4 more replies
Answer Match 46.62%

Hey guys, I would like to know the proper way to Uninstall Tools. Right now would be:AdwCleanerRfkillFRSTCCleaner I'm guessing with these it is okay to just Delete them?  Any help very appreciated.

A:Tool Removals

Hi there,CCleaner can be uninstalled from Programs and Features, or if it's the portable version then just delete the folder.To remove AdwCleaner, launch it and press Uninstall button.Rkill and FRST can be deleted like normal executables.Alternatively... to remove AdwCleaner, Rkill and FRST all in one go, do this.Download DelFix from here and save it to your Desktop.Close all running programs and start DelFix.Make sure all available options are checked.Click Run.DelFix will remove the most of the tools used during the cleaning process.Regards,Alex

38 more replies
Answer Match 46.62%

I've successfully removed an USB trojan and even ran ComboFix as suggested by the guide at http://ni3d4888.blogspot.com/2009/10/how-t...s-ctu8rexe.html.The infection is gone now but I've noticed it did quite a few file removals and would like to know exactly what was deleted(besides WinPCap) and if I should really be worried.ComboFix.txtComboFix 09-10-08.04 - tablecat 10/10/2009 20:17.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.255.98 [GMT 3:00]
Running from: c:\documents and settings\tablecat\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\WinPCap
c:\program files\WinPCap\rpcapd.exe
c:\program files\WinPCap\Uninstall.exe
c:\recycler\S-1-5-21-1645522239-606747145-839522115-1003
c:\recycler\S-1-5-21-1645522239-606747145-839522115-500
c:\windows\a3kebook.ini
c:\windows\akebook.ini
c:\windows\ANS2000.INI
c:\windows\... Read more

A:ComboFix dll removals

Hello error man,Please note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator.The BC Staff

1 more replies
Answer Match 46.62%

I have AT&T internet security suite which found two trojans early this morning after the computer ran a virus and spyware scan. I have been trying to get rid of problems since 2:00pm These files were found and put in quarantine Please I need advice bad!!! Not good with registry files and trojan removals One file is a dll, and I don't know what to do with it::: delete it or keep it in quarantine????
In C:\WINDOWS\system32\esmkewmv.exe, File is infected with "W32/Trojan.BXOI"/, also in C:WINDOWS\system32\mmpkdhp.dll is infected with another trojan "W32/Trojan.TJZ

I downloaded Trend Micro Hijack from PCTOOLS website and below are the results::: I am in DESPERATE need of any advice I can get!!!! MUCH APPRECIATED!!!, PLEASE HELP!!!
Please can anyone possibly help me? I really don't won't to restore factory settings again, Please Can Anyone HELP???
Thanks Very Much!!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:48 PM, on 11/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDO... Read more

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Answer Match 46.2%

Hello TSG,

I recently started getting an "AdYield" pop-up during web browsing. I have used several spyware, ad-aware, and anti-malware programs to no avail. Even tried a restore with negative results. RegCure was also unable to detect this infection. I'm using XP OS with IE Explorer to access the Web...

Here is my HJT scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:58 AM, on 1/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\BySoft FreeRAM\FreeRAM.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\ie7\iexplore.exe
C:\Program Files\Uniblue\DriverScanner\DriverScanner.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 ... Read more

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Answer Match 46.2%

I'm fixing a computer for a friend. I ran Webroot System Analyzer afterwards and it seems to be virus free, I just wanted to make sure all the start-up stuff is okay.

Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 2

04/03/2009 7:01:06 PM
mbam-log-2009-03-04 (19-01-06).txt

Scan type: Quick Scan
Objects scanned: 64946
Time elapsed: 3 minute(s), 4 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 18

Memory Processes Infected:
C:\WINDOWS\system32\mabidwe.exe (Trojan.Agent) -> Unloaded process successfully.
C:\WINDOWS\system32\afisicx.exe (Backdoor.Bot) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\afisicx (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\afisicx (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\afisicx (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\mabidwe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\mabidwe (Trojan.A... Read more

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Answer Match 46.2%

STARTHDD hit my WXP/sp3 computer five days ago. I ran the kill procedures given here, and they worked beautifully. For one day all was well, then it returned. Running the procedures again got about ten minutes of relief. Can anyone provide any tips/advice on how to get rid of this problem permanently? Thanks.

A:HELP needed with STARTHDD removals

Hello Meck and welcome to Bleeping forums.You need guided help. Please follow the instructions in ==>This Guide<== (skip steps 2 & 3). If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

1 more replies
Answer Match 45.36%

Hi, all

I have been working on my MIL's computer today. She has never used Spybot S&D, nor had an up-to-date virus program. So far today, I've installed Spybot, and AVG Anti-virus, CWshredder program and now Hijack This. I've deleted a ton of junk that was sitting in the computer (never used programs, ect) and when I ran Spybot, it found 606 problems AVG and House Call together found a total of 53 viruses and trojans, ect. I've removed all that I could. I would appreciate help with the HJT log, I've used that website to remove things myself, but this time I have a very limited time with this computer. I am here for a funeral, and will only be here another day or so, and will only be online ocassionally. So if someone could analyze this and get back to me, I'll wait for a bit, though it is midnight here right now. If no one can get to this directly, please give instructions and I will be checking back in the morning, before the funeral services, and hopefully again afterwards.

Here is the HJT log:

Logfile of HijackThis v1.98.2
Scan saved at 11:45:32 PM, on 12/9/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGR... Read more

A:Need Help with Trojan removals/HJT log included (Not much time to do this)

16 more replies
Answer Match 45.36%

I had something install a massive amount of CRAP on my PC.

Here is my HJT after an Adaware SE and a SpyBot SD:

Logfile of HijackThis v1.99.0
Scan saved at 10:52:27 PM, on 1/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\mmups.exe
C:\WINDOWS\spfirqn.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\TiVo Shared\Tran... Read more

A:Solved: AH! Massive! 490+ Adaware removals

Quick look as I sign off

O4 - HKLM\..\Run: [psmaUCHrO] C:\WINDOWS\spfirqn.exe

Fix that

Boot - delete - C:\WINDOWS\spfirqn.exe
Post a new log
 

2 more replies
Answer Match 45.36%

My computer has been running fine for a couple of years now, but this summer, it started going bonkers. Whenever I perform a search in google, yahoo (any search engine really) if I click on any result, it opens a new window from "yourfindhome.com." The trouble only started here. I tried to run Spybot search & destroy but it gave me the error reporting dialog box. I tried the same with Super antispyware with the same result. I can't run any removal program except Ad-aware, which keeps finding Trojan Backdoor Agent and Trojan SpyBanker even after I have removed them.

I am running a Dell Dimension DE051 with a 2.66 GHz processor (Celeron). 512 of RAM with Windows XP Home SP3.

We downloaded PC-Cillin from Trend Micro at the beginning of the summer as well. Ordinarily, I like Trend Micro, but it seems that it is not helping at all. It starts up and freezes. I have to do the old task manager thing in order to close it.

Now, I ran a report from HiJackthis, and I have that available.
It looks like this:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:22:57 AM, on 9/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system3... Read more

A:[SOLVED] Malware and cannot run spyware removals

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Answer Match 45.36%

Gents,

In Need of Registry Expert!

Wasn't quite sure which sub-forum this should go under so please move it if need be. I'm a security/anonymity minded PC user so my security is High and I constantly monitor whats connected, what folders are accessed, what new files appeared in the last 30 days and such and clean accordingly. While rummaging through the registry I came across 4 keys that present a problem as I don't know if all of the entries can be removed.

These keys list every folder you ever opened since Windows was installed:

HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags\
HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\BagsMRU\

These keys list every Mount Point for each drive and any encrypted volumes.

HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2

Now what I want to do is delete all the sub keys under Bag\BagsMRU (As I think they are just folder views) and delete all but the HD's/DVD mount points under MountedDevices\MountPoints2

I constantly work with sensitive work related files on encrypted containers and don't need registry entries leaving tracks to files, folders and locations of where I've been, what I've opened, how many times I accessed it.

So my questions are the following:

1. Can I delete the sub key entries under Bags/BagsMRU and MountedDevices\MountPoints2?
2. If so How can I select them all for d... Read more

A:Windows 7 Advice on Registry Key Removals

I can't answer your specific query but I would urge you to make a back up of the registry and store a copy of the backup file on an eternal storage source before taking any action.

2 more replies
Answer Match 45.36%

Antivirus Live has taken over my PC totally as of this morning. I can't download any of the tools on here to get rid of it...they are on my desktop but won't open. Nothing will open.
I ran AVAST and it said it found a Trojan and put it in the chest but that did nothing to help. I still have Antivirus Live controlling my PC.
I'm afraid to lose my "My Documents" folder and can't even open a file or word document to print it out or burn it to CD.
I'll PAY someone to get rid of this problem!
WHO can help? I'm not technical so who would I call to get this off my PC?
Thanks for any help!

A:Antivirus Live: HELP, can't download removals

This info may assist you to get Super Anti-Spyware running.http://www.superantispyware.com/supportfaq...lay.html?faq=71I had success with this process, which I am guessing you saw?http://www.superantispyware.com/supportfaq...lay.html?faq=71SorryHere is link to bc guide:http://www.bleepingcomputer.com/virus-remo...-antivirus-live

8 more replies
Answer Match 44.94%

Hello,
I have Windows 7.
I have been having issues with my computer for about the past 4 or 5 days. It started with AntiVir Solution Pro popping up one day.... which I thought I rid my computer of the virus after saving MalwareBytes to a thumbdrive and scanning and removing the threats found during a safe mode. Well, I don't know if the virus made my computer more vulnerable to viruses, but last night another virus arrived in the same fashion. This time it was Security Tool. I repeated the steps of last time with MalwareBytes which were not as successful this time around. From there I googled answers in order to get rid of the mess. I then discovered Super Anti Spyware. I ran that, got rid of the virus, and to be sure I ran MalwareBytes again. Today, a virus came along AGAIN, and I repeated the steps and also downloaded CCleaner as recommended after searching for the same issues, ran it and now my computer seems slower, and I'm also getting sound issues. When I go into Control Panel to try to see what's up with it, it freezes and eventually a window comes up saying Windows Shell Common Dll is not responding. I don't know what I've done or whether I've done it right...but I'm really having a difficult time with this computer. It has been completely perfect up until that very first virus. I really don't want to lose my files, but at this point I am willing to do what it takes to get my computer back to normal. Please someone assist me at your e... Read more

A:Viruses, Virus Removals, and Sound Issues

hmm. Sounds like rootkits. might as well post this on the AII2 part of this forum.

9 more replies
Answer Match 44.94%

Hi Folks i hope somebody can help me. I seem to have picked up b.exe and msa.exe (And probably numerous other rubbish within the last week). I have browsed google answers and this site for assistance before going ahead with my plea for help .....

The thing is, the virus / malware seems to want me to go to random websites when i click on google results etc. It wont let me open my photoshop programme, the pc tells me msn has "encountered a problem and needs to close" when i try run that. When i try run my virgin pc gaurd it says it fails as tools can not be initialised so its being a right SOB !!

I have attempted to follow the instructions given to another member as they had the b.exe & msa.exe virus BUT after downloading the malwarebytes antivirus it locks me out saying i do not have permission to access it ?? I cant even run a HiJackThis log as it says the same thing.

I hope someone can help me remove this. Thanks in advance for any time spent dealing with my enquiery !

(Running windows XP with Virgin media and virgin pc guard)

Chris,
Scotland
 

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Answer Match 44.94%

Hello there, We've had this computer for quite a while and it has picked up quite the collection of photographs and documents from my father's business as well as many of my school documents. Unfortunately disaster has struck, our computer is running at an awkward pace currently and a particular virus is being picked up.

PROBLEM:
Aleuron.ct being detected by MSE, can be "removed" but it returns upon system reboot.
(details: google redirections as well as other browser redirections, tdlcmd being detected on every scan)
No safe mode available, PAGE_FAULT_IN_NONPAGED_AREA blue screen on safe mode boot
(possibly related issue) computer lags about every four minutes for four minutes even on non internet activities such as powerpoint programs.

ATTEMPTS AT CURE:
I have attempted to clear temporary internet files through the browser, it works but when I attempt to manually delete the temp internet files, I cannot reach the temp internet files folder at all. HP_Owner folder is inaccessible to me even when using an administrator account.
Repeated scans with MSE and Avast!, unable to remove tdlcmd.

SYSTEM: Windows XP Home edition

Will I be able to resolve this without needing to resort to a clean reinstall because I do not want to lose all of our data?

A:Alureon.ct constantly respawning after repeated removals

How long does it typically take for assistance? I am starting to have difficulty restraining myself from taking the matter into my own hands currently.

1 more replies
Answer Match 44.52%

I have been trying to clean up my Dad's computer from various spyware and viruses, with some success. I'm not sure exactly what is wrong with his computer, and I'm on the verge of telling him to junk it and get a new one. I'm posting here in the hopes that someone might be able to help out. It seems like the major viruses are cleaned up, but it seems like it's not a bad step to make sure all the malware is out.

Right now the major problem is that his computer won't connect to the network. It doesn't seem to be a network issue, as we have 8-9 devices around the house that connect to our wifi.

I apologize for the wall of text in advance. I'm just trying to remember the details of the things I've done over the last 24 hours or so -- I think I may have screwed things up more than they were to begin with.

He's running Windows XP SP3. My Dad first told me that he was having issues installing McAfee Virusscan on his computer. His ISP hands out a free version of it and the virus scan wasn't starting.

I first downloaded Spybot S&D and ran that on his computer. It found a bunch of malware: Babylon.Toolbar, MTC.MakeMeSearch.com, Toolbar.Facemood, CoolWWWSearch.GonnaSearch, some firewall overrides, etc. I can attach a few logs if you want.

I then tried to enable McAfee VirusScan, but that ran into the same problems as earlier.

My Dad said that he had purchased Kaspersky Internet Security. We installed that, updated the files, and left it to run overnight. In the mo... Read more

A:XPSP3 Computer cannot connect to the internet after malware removals

Hello, and welcome to TSF.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is Set to Instant Notification, then click Subscribe.Unless requested:
Do not add or remove any programs unless requested by me.
Please only post logs asked for and perform no fixes on your own, this keeps the process from getting mixed results.

Please be patient with me during this time.

Thank You

19 more replies
Answer Match 44.52%

Hello,
my computer seems to have many infections on it, Avast! keeps telling me I have a trojan or a malware (It has complained at least about Win32:downloader-PKU, Win32:Malware-gen and Win64:Sirefef-A)usually located in C:\Windows\system32\services.exe. Malwarebytes Anti-Malware found several infections but I was able to remove most of them. Only Trojan.Dropper.BCMiner keeps coming back again and again. So, it seems like MBAM isn't able to find Win32:downloader-PKU and the others that Avast! keeps alerting about.TDSSKiller didn't find anything though. There haven't actually been much of symptoms of these infections except for the occasional slowness which is very annoying. But I have done a little research and found out that these infections can steal personal information and harm my computer severely, so I'm getting more and more worried. I'd really appreciate if you could do something to help me, thanks in advance!

ps. I didn't post any logs since I'm not sure which ones I should. And sorry for my bad English, I'm from Finland.

------------------------------

Microsoft Windows 7 Ultimate
6.1.7601 Service Pack 1 Build 7601

A:Help needed with removals! Trojan.Dropper.BCMIner and buch of others!

Hello and welcome.Did you run TDSS like this?Please download TDSSKiller.zip and and extract it.Run TDSSKiller.exe. Click on Change Parameters Put a check in the box of Detect TDLFS file system Click Start scan.When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click ContinueLet reboot if needed and tell me if the tool needed a reboot.Click on Report and post the contents of the text file that will open.

Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.Now let's also do these...Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.I'd like us to scan your machine... Read more

8 more replies
Answer Match 44.52%

ok so i have been having a problem with removing zone alarm i seen an old discusion over it and im ok with my computer im no wizz at it but i need help removing it i have gone to remove progams and tried but it wont cause of anuther program it says...true vector monitor and it wont let me... i have been frusterated over this i want to keep zone alarm and i am using the free version cause i am to cheap to buy the new version,lol..but i d like to have someones help in removing this so i can relaod it so i can keep using it cause i cant find anuther service with great benefits like keeping out so many intrusions it had over 12 thousand of them stoped and most of them seriouse. now right now it keeps poping up sumthing about zone alarm but i cant read it, it pops up and goes away b4 i can read it...so im hoping some one can help me with this problem...let me remind you im not wiz but i know my way around my computer..thank you for reading this and helping if you do..
 

A:Solved: zone alarm removals,it wont remove

Boot into windows safe mode and uninstall it from there.
Another firewall program that is free is Comodo.
 

3 more replies
Answer Match 44.52%

I just last night I "removed" an infection of MS antiviruse (one of those fake antivirus scareware things, I booted in safe mode, killed all the start up processes for the virus, and ran malwarebytes). Previously, I would ocassionally get IE popups that really wouldn't be too much a nuisance, and I'd only get them about once every 2 weeks. And everytime I reboot, a windows security prompts asks for permission to run "Windows Malware Removal (slfaj (random strings)sdl;ajf)". which i feel is a bunch of baloney. My computer has been very slow lately.

So I know there's remmants of my usually sloppy virus removal, and I implore your fine gentlement for your assistance.

I have used your services before (always clearing the ol' machine just fine ) and that brings to the fact that gmer has never successful worked on my computer. ever. trying to run it again my computer bluescreen'd. so hopefully we can proceed without it.



.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Dr. Love at 0:56:53.22 on Wed 05/04/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_20
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3070.1841 [GMT -4:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes =============... Read more

A:Mixture of malware. Mainly clearing up remnants of my lazy removals

Hello VIKINGSLOLOL,

You've got quite a mess here, so I'd really like to see a log from gmer if possible.

Disable AVG and try running gmer from Safe Mode. If it still blue screens, have you tried running it as per these instructions in our pre-posting topic?

Please note:

If (and only if) there are problems using gmer as indicated above, run the scan with ONLY the Sections and C drive boxes ticked.


Click the image to enlarge it

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double click the gmer.exe file.

The program will begin to run, and perform an initial scan. If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No, then select ONLY the Sections and C drive boxes. Click on Scan and wait for it to finish.

Click on the Save button, and save the log file somewhere you can easily find it, such as your desktop, and attach it in reply

11 more replies
Answer Match 44.52%

Hi,
I'm trying to reconnect my computer to the internet which stopped working after i ran spyware.
IT seems to of stuffed up the tcp/ip stuff.
I tried the netsh ip interface reset cmds.
when i try to repair my connection it says unable to renew ip address.
It also says i'm running on no or limited connection with the yellow triangle with exclamation mark.

Then when i try to run ipconfig release i get the error something like pipe is closed unable to query ip interface table.
I can see the router is there when i run the nesth ip diag router cmd. But i can't ping my router's ip address which should be 192.168.1.1
The only ip i can find is 169.258.#.# which seems to be my computer.
I'm running windows xp with sp2 my router is a V2600 which is connected by adsl broadband, just 1 computer.
I've also tried resetting my router to factory default.
Can someone help please, i'm very frustrated and just don't understand want i'm doing all need to do!

Cheers
 

A:Solved: Internet doesn't work after spyware removals!

16 more replies
Answer Match 44.1%

Hi guys and gals. I'm getting redirected on google and other search engines, to google then (or) to other websites. I tried malwarebytes, superanti-virus, and hijackthis but it will either not run at all, or it will only run for short time then it stops. I renamed those before downloading and it still wont run for long. After it stops and I click the icon it will then get something like "file not found, path way to ..." I even tried it in safe-mode, but it doesn't work.

Not sure if this helps, but rootrepeal ran:

ROOTREPEAL ? AD, 2007-2009
==================================================
Scan Start Time: 2009/08/25 21:14
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: 1394BUS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\1394BUS.SYS
Address: 0xF7560000 Size: 57344 File Visible: - Signed: -
Status: -

Name: Aavmker4.SYS
Image Path: C:\WINDOWS\System32\Drivers\Aavmker4.SYS
Address: 0xF7910000 Size: 19072 File Visible: No Signed: -
Status: -

Name: ABP480N5.SYS
Image Path: ABP480N5.SYS
Address: 0xF7808000 Size: 23552 File Visible: - Signed: -
Status: -

Name: ACPI.sys
Image Path: ACPI.sys
Address: 0xF7411000 Size: 187776 File Visible: - Signed: -
Status: -

Name: ACPI_HAL
Image Path: \Driver\ACPI_HAL
Address: 0x804D7000 Size: 2066048 File Visible: - Signed: -
Status: -

Name: ACPIEC.sy... Read more

A:Google Redirect - virus scans and malware removals wont run

Try running the RootRepeal Files scan.

7 more replies
Answer Match 44.1%

Xpsp3
deleted wmsdkns.exe in windows
had 2020search, smitfraud-c and a fiew others, "fixed" with spybot s&d. all of this started (i believe) when going to www.packetnews.com and clicked on something.
wouldnt let me install norton 2007 correctly, (running onlince scan right now), I Stoped a bho {8db81de1-f450-42c1-80f5-2879554b-451b} (not sure if its bad, but i am consntly getting that the change is being denied because of me, like 5 every second).

um, had webhancer.

please help me get rid of it all!





Deckard's System Scanner v20071014.68
Run by Chris on 2008-05-12 17:14:11
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-05-13 00:14:17 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Chris.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:15:15 PM, on 5/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20772)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS... Read more

A:Had all kinds of rogue programs up, went through alot of steps/removals. heres log

Quote:




Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.




Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly

----------------------------------------------------------------------------------------
I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.
If you still require help please post a fresh HJT log
Installed Programs

Please could you give me a list of the programs that are installed.Start HijackThis
Click on the Misc Tools button
Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents ... Read more

1 more replies
Answer Match 44.1%

Hi all, My friend asked me to look at his laptop as he had an error message relating to a .dll file. This error box would pop up roughly 100 hundred times during loading. I managed to get rid of some of the malware on the computer, including Greener Web. Since then the .dll error message has stopped, but i'm unable to access the internet via WiFi. Can anyone help? Cheers

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-350 Processor, AMD64 Family 20 Model 1 Stepping 0
Processor Count: 2
RAM: 3693 Mb
Graphics Card: AMD Radeon HD 6310 Graphics, 384 Mb
Hard Drives: C: Total - 476837 MB, Free - 428152 MB;
Motherboard: PEGATRON CORPORATION, TKBSB
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:Unable to access internet via WiFi after multiple malware removals

13 more replies
Answer Match 44.1%

My issue regarding malware removal almost mirrors the posting/fix by Kevinf80 when helping HENDUBZ on 10/20/14. The ill computer is HP Media Center (m7334n) upgraded from XP to Windows 7.I believe it might have started from the MyOSProtect.dll virus. Log below xferd via my USB drive. Thanks so much for your expertise. I hope I have the same success at HENDUBZ!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, x64 Family 15 Model 43 Stepping 1
Processor Count: 2
RAM: 3006 Mb
Graphics Card: ATI RADEON XPRESS 200 Series, 64 Mb
Hard Drives: C: Total - 455272 MB, Free - 326950 MB;
Motherboard: MSI, AMETHYST-M
Antivirus: None
 

A:Unable to access internet via WiFi after multiple malware removals (v2)

7 more replies
Answer Match 42.84%

Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.
 

A:Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced.
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor
 

1 more replies