Tech Problem Aggregator

are my files safe?

Q: are my files safe?

I recently reinstalled my computer and it runs like a dream again Beforehand I was having mouse glitches, freezing, missing icons, and my antivirus wasn't updating itself properly--neither was Malwarebytes Pro. I scanned my system many times but neither could find anything wrong. I don't think I had a virus.. but I know I had something going on, possibly malware.

I currently have my files sitting on an external hard drive and Google Drive, and I'm concerned about reinfecting my system during the transfer & download of these files. Apparently, malicious things can still travel through the autorun.inf file of my external hard drive, and the .exe files sitting on my Google Drive. Are there any precautionary steps I can take to secure my system from any possible infection? Please help~

A: are my files safe?

External storage media and flash (usb, pen, thumb, jump) drives are prone to infections which involve malware that modifies/loads an autorun.inf (text-based configuration) file into the root folder of all drives (internal, external, removable) along with a malicious executable. For flash drives and other USB storage, autorun.ini uses the Windows Explorer's right-click context menu so that the standard "Open" or "Explore" command starts the file. Malware modifies the context menu (adds a new default command) and redirects to executing the malicious file if the "Open" command is used or double-clicking on the drive icon. When a flash drive becomes infected, the Trojan will infect a system when the removable media is inserted if autorun has not been disabled. Keep in mind that autorun.inf can also be a legitimate file which other legitimate programs depend on so the presence of that file may not always be an indication of infection.If you backed up files due to malware infection, make sure you scan them with an an anti-virus prior to copying them back to your hard drive. The safest practice is not to restore any executable files (*.exe), screensavers (*.scr), dynamic link library (*.dll), .ini, .bat, .com, .cmd, .msi, .pif, or script files (.php, .asp, .htm, .html, .xml) files because they may be infected by malware. Avoid restoring compressed files (.zip, .cab, .rar) that have executables inside them as some types of malware can penetrate compressed files and infect the .exe files within them. Other types of malware may even disguise itself by hiding a file extension or by adding double file extensions and/or space(s) in the file's name to hide the real extension as shown here (click Figure 1 to enlarge) so be sure you look closely at the full file name. If you cannot see the file extension, you may need to reconfigure Windows to show file name extensions. If you have files backed up to a USB flash drive or external hard drive, they can be scanned with ClamWin Portable Antivirus which can be placed directly on those types of drives. Another option is to install USBVirusScan, a freeware tool by Didier Stevens that triggers your antivirus to scan a USB drive each time it is inserted in your computer.USB Scanning Tools:Malwarebytes' Anti-Malware. For usb flash drives and/or other removable drives, perform a Full scan. The option for a Flash Scan will analyze memory and autorun objects but that option is only available to licensed users in the paid version.Norman Malware Cleaner. For usb flash drives and/or other removable drives to scan, use the Add button to browse to the drives location, click on the drive to highlight and choose Ok.Dr.Web CureIt. Choose Custom Scan after the Express Scan has finished to add your usb or external drive to the scan.McAfee Avert Stinger Tool.-- As an extra precaution, hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present. Then perform your scans.USB Protection Tools:Autorun EaterAutorun ProtectorAutorun USB Virus FinderAriad (AutoRun.Inf Access Denied)USB ProtectorAntirun to disable or manage autorun on USB drivesAutorun DeleterUSB Flash Drives ControlUSB DefenderPanda USB Vaccine.Computer Vaccination will prevent any AutoRun file from running, regardless of whether the removable device is infected or not.USB Vaccination disables the autorun file so it cannot be read, modified or replaced and creates an Autonrun.inf as protection against malicious code.
The Panda Resarch Blog advises that once USB drives have been vaccinated, they cannot be reversed except with a format. If you do this, be sure to back up your data files first or they will be lost during the formatting process.

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Answer Match 39.06%

Just how safe is it to put any personal info on files in my computer. Is it possible for others to "hack" into my documents and access my files? I have a home network using a Micrsoft router and I am on broadband. I also have XP and all of the firewalls (router and XP) are on. I aslo use AGV and run spybot ,adaware and spyware blaster ..thanks

A:how safe are my files?

After the information you have just posted, I can proudly say that your computer is very much safe from hackers.

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Answer Match 39.06%


Not sure if this is the right place to post this, if not then sorry !

My laptop is infected with vitumunde, vundo and there has also been notes from noton saying its blocked kill.av and spysherrif. I found this forum a few days ago and posted a hjt log in the forum. I'm still in the queue at the moment, but since hten i have used ad-aware and spybot s&d, used msconfig to only use microsoft adn symantic etc and then scanned again in safe mode. It seems to have helped stop the popups but spybot is still stopping something from making registry changes again. Anyway, I use this computer fro studying and it has all my essays and psych projects on it, is it safe to move them to my desktop ? .....this'll teach me to back things up !!

Any help appreciated.


A:Are My Files Safe ?

I have sent a message to a moderator about your request

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Answer Match 39.06%

I have been using AdwCleaner for a while now and it does help a lot. Sometimes ads pop up in my browser and I would just run AdwCleaner and it fixes the problem. Every time before I do this, of course it shows the findings which it detected which are ready to be cleaned but the only boxes I left checked are the ones that are related to the ads that have been bugging my browser and didn't tamper the ones that are related to the registry and other stuff because I don't even know what they are supposed to be. I left their boxes unchecked as I was nervous it might do something wrong with my registry (and other stuff too). Judging by the fact that AdwCleaner did detect them, should I delete these files? I would just like to know if it is safe to proceed with the cleaning. Here is my log:
# AdwCleaner v5.030 - Logfile created 02/02/2016 at 17:29:29
# Updated 17/01/2016 by Xplode
# Database : 2016-01-31.1 [Server]
# Operating system : Windows 8.1 Pro  (x64)
# Username : Neki - WIN8PC
# Running from : C:\Users\Neki\Desktop\Adwcleaner 5.030.exe
# Option : Scan
# Support :
***** [ Services ] *****
***** [ Folders ] *****
***** [ Files ] *****
File Found : C:\ProgramData\{262E20B8-6E20-4CEF-B1FD-D022AB1085F5}.dat
***** [ DLL ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
Key Found : HKU\.DEFAULT\Software\AppDa... Read more

A:Is it safe to get rid of these files?

Hello Neki and welcome to Bleeping Computer.
My name is Satchfan and I would be glad to help you with your computer problem.Please read the following guidelines which will help to make cleaning your machine easier:
please follow all instructions in the order posted
please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
if you don't understand something, please don't hesitate to ask for clarification before proceeding
the fixes are specific to your problem and should only be used for this issue on this machine.
please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested
You have a DNS changer and those entries need to be removed.
===================================================Note: Please run these in the order given in the instructions.
===================================================Run AdwCleaner
run AdwCleaner again
when it has finished, make sure ALL are selected and press Clean
if it asks to reboot, allow the reboot
on reboot a log will be produced; please attach the content of the log to your next reply.
============... Read more

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Answer Match 39.06%

I found these four in C:\Windows\System32\Wbem\Repository. None of them seem to have a clear description. I tried googling their names, but only came up with very results, and most of them were very mixed (some claiming it was a virus, etc.) Can anyone help me with this?


A:Are these files safe?

Looks normal to me, I have much the same files, except Mapping3. The repository is for data held in the Web Based Enterprise Management form and used by WMI (Windows Management Interface). Do you have any reason to suspect them? Virus scan flag them?

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Answer Match 38.64%

I’ve been trying to free up space on my C: because it’s always nearly full. I got rid of everything I could safely delete & I have 5.5 G of free space on a 100G drive.  I cut anything I could after I did a C: search for “Gigantic” files = 100MB+. I did the next one for “Huge” files <100MB. I got a ton of system files & stuff I don’t know about. There are a crap ton of them in the 20-60MB ranged that date back many years. Many of them are “AppleApplicationSupport.msi” & “iCloud64.msi” files.  I was curious if they were redundant or obsolete files & whether it's safe to delete some from circa 2010-12 etc. Or would that be a problem since they are system files? Thanks!

A:Is it safe to delete old .MSP & .MSI files?

Use the Disk Cleanup tool to remove redundant files. Type disk cleanup in the Search programs and files box, then press enter.  Follow the prompts. Please download Temp File Cleaner by Old Timer and save it to your desktop. 1. Save any unsaved work. (TFC will close ALL open programs including your browser!) 2. Double-click on TFC.exe to run it.  3. Click the Start button to begin the cleaning process and let it run uninterrupted to completion.  4.  After Temp Flie Cleaner has run, click on Exit.   Please run AdwCleaner Please download AdwCleaner and install it. When AdwCleaner opens you will see an image like the one below.  Click on Scan to start the scan. Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.   Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.   You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process. When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.  Please download Junkware Removal... Read more

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Answer Match 38.64%

Is it safe to erase DBX files to clean them out and free-up some space? I use Erase to clean up 'unused disk space' too, for basically the same reason. Any opinions? Thanks.

A:Safe to erase DBX files?

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Answer Match 38.64%

I just managed to finally install an dual boot XP on my computer with windows 7, and I want to know if I can safely add a folder with instructions and programs to the disk?

This would be mainly video card drivers, instructions on how to change boot order, ect.. Would any of that interfere with reinstalling the OS if I need to?

A:Safe to add files to instal cd?
good luck

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Answer Match 38.64%

i have a virus in one of my .cpy files i try to delete it but it says it is in use how do i figure out what is running it and how to delete it? im using mcafee virusscan......

A:.CPY Files SAFE TO DELETE????????


What was the name of the virus that you've got?

.cpy is a Copy Books Data file.

Is this one of the files that was quarantined, or is the virus only found in that file?

Also, which version of Windows are you running?



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Answer Match 38.64%

i learned about host files yesterday from here

since I dont want a adblocker program installed to my pc host files seems like the best thing for me..

but im curious can it lead to any problems? virus/malware/ or somehow screw up my pc?

I never used host files before, i want to hear from someone who knows about them feedback.


A:are host files safe?

They are safer than not using one. It blocks all the bad sites which give you viruses/malware etc so you are safer with one. You also dont see many advertisements so they are great.

Ive been running one for a few years and have had no problems at all with the one in the link you suggested.

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Answer Match 38.64%

Three files keep getting checked by NAV 2010 at startup. They are uninstall.exe, tbhelper2 and update.exe when I start IE 8. I did a little research online and it appears that these 3 are files that are up to no good. However, the aforemention NAV keeps telling me these 3 are safe. Am I just being paranoid, or is NAV off it's rocker?

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Answer Match 38.64%

It started by having a bunch of command prompts pop up trying to do who knows what. Then a bunch of different windows came up including ones that just had question marks all over and just all kinds of different stuff. I couldn't close it all. Loads of stuff was running. I knew I was screwed then but the computer was going too slow to put my USB in and back anything up. Couldn't open a lot of things like the task manager and whatnot. Surprisingly could run msconfig. Restarted in safe mode.. okay. looking good.when it loads up, there's nothing on the desktop but the recycle bin.inside the recycle bin I can see plenty of files I personally deleted.Not much appears in the start menu. In my computer, there's plenty of folders.. but no files appear inside of any of them.I know the files are still in them because it tells me how much memory is in them. Absolutely nothing will show up.I've been crying so much. This is a music studio computer that has absolutely tons of work on it and I'll be devastated if I lose it. I have plenty of it backed up but a lot of recent stuff isn't backed up entirely.Does anyone know if there's a way I can fix this or at least get my files off of it?edit: so, I put a USB drive that had Yahoo's Anti-spy loaded on to it. I know the program works by just dragging the folder so I ran it. Here's a list of what it found:
Name Objects Category
PornDialer PluginAccess 2 Dialer
FakeAlert 1 Trojan
Disable Task Manager 1 A... Read more

A:Can't see any files in safe mode.

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer. We should be able to get your files back.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running t... Read more

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Answer Match 38.64%

Hi there!

Well, my computer had a virus infection last weekend. I had Rootkit.Win64.TDSS.fa in memory and Rootkit.Win32.TDSS.mbr on a disk drive, among other things. But Kaspersky Virus Removal Tool (VRT) took care of it. I checked the logs from Kaspersky VRT now and found that the following files were not deleted from the computer. The search paths are from the log (user name replaced with an X) and the name of the malware is to the left of each path.
The file jar_cache8022171492559598604.tmp
Trojan-Downloader.Java.Agent.ij: C:\Documents and Settings\X\AppData\Local\Temp\jar_cache8022171492559598604.tmp/applet.class

The file jar_cache8061785847061396868.tmp
Trojan-Downloader.Java.Agent.hx: C:\Documents and Settings\X\AppData\Local\Temp\jar_cache8061785847061396868.tmp/bpac/a.class C:\Documents and Settings\X\AppData\Local\Temp\jar_cache8061785847061396868.tmp/bpac/KAVS.class

The file 527d4eae-43ae166b and or 527d4eae-43ae166b.idx C:\Documents and Settings\X\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\46\527d4eae-43ae166b/sklif/Hieeyfc.class C:\Documents and Settings\X\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\46\527d4eae-43ae166b/sklif/Hirwfee.class C:\Documents and Settings\X\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\46\527d4eae-43ae166b/sklif/Hiydcxed.class

The file 50f48385-440392c7 and or 50f48385-440392c7.i... Read more

A:Is it safe to delete these files?

Alright now, it's time for an update. It seems like I have answered some of these questions on my own.

I have deleted the files in C:\Documents and Settings\X\AppData\Local\Temp and all the files in the C:\Documents and Settings\X\AppData\LocalLow\Sun\Java\Deployment\cache directory except for the sub directories.

Since these files located in LocalLow\Sun\Java\Deployment\cache can contain viruses it may be useless to delete them because in some cases they reappear even thou you have deleted them. So you should first run a virus scan of the cache directory or the whole Java parent directory, and then delete the cache files.

There is a special procedure for deleting the Java cache files. You go to your Control Panel and double click the Java icon when in classic view mode. If you use the default view in Windows Vista or 7, you have to click Additional Options first on the first page of Control Panel, and then click the Java icon.

This is especially true for those running 64-bit of Vista or 7, because 32-bit Windows control panel applets are normally not displayed. When you click the Additional Options link on the first page of Control Panel, there is actually a link titled "View 32-bit Control Panel Items". You have to click it first to see the Java icon on the Control Panel. You may also search for it by typing in "32-bit" in the search field on top right of Control Panel (Vista).

Once in Java Control Panel, under the General tab click the Setting... Read more

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Answer Match 38.64%

My Acer computer came pre-installed with a software called mywinlocker that (i guess) creates a password protected virtual HDD to hide files etc. Now the problem started when my HDD started to fail and I started to backup and when I tried to open Yo-Safe, the usual popup that comes when you open it saying something like "Yo-Safe is now open" but when i went to My Computer the drive was not there.. I Know the password is correct because of the popup saying that it opened.....

I have now connected the HDD to another computer running another copy of Win7 and I was wondering if there is any way of recovering these files.. (Just to make it clear, i cannot boot windows from the other hard drive, because the boot is corrupted and Ubuntu won't boot either, so I can't try and access it through the software (MyWinLocker/Yo-Safe) anymore .) Any help would be greatly appreciated!

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Answer Match 38.64%

After removing PowerShell 1.0 from my computer via Add/Remove, I have a folder containing mostly text files pertaining to PowerShell that was not deleted. I assume I can delete the folder, but I'm not sure. The folder does contain a PowerShell.exe file, which when doubleclicked does not open anything. The main folder is labled 2ba3b40ccfc50a551aa03abc. Thank you.

A:safe removal of files

Add/Remove should have removed everything, but if it didn't, if only the Powershell files are in that folder and no private files, you can delete it. Some programs do not completely delete folder, because private files created with that program are still stored there, check it.

As a caution, I would first make a System Restore point, like removing" Powershell leftovers" just in case, and then delete that folder.

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Answer Match 38.64%

I?ve been trying to free up space on my C: because it?s always nearly full. I got rid of everything I could safely delete & I have 5.5 G of free space on a 100G drive. I cut anything I could after I did a C: search for ?Gigantic? files = 100MB+. I did the next one for ?Huge? files <100MB. I got a ton of system files & stuff I don?t know about. There are a crap ton of them in the 20-60MB ranged that date back many years. Many of them are ?AppleApplicationSupport.msi? & ?iCloud64.msi? files. I was curious if they were redundant or obsolete files & whether it's safe to delete some from circa 2010-12 etc. Or would that be a problem since they are system files? Thanks!

A:Is it safe to delete old .MSP & .MSI files?

I don't know what .MSP files are but it's not 'safe' to remove .MSI files, they're installer files, removing them will most likely break/prevent the clean uninstall of the software installed by them.

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Answer Match 38.64%

This is copy+pasted from another forum.
I can't get any help from that one so I'm trying here..

It started by having a bunch of command prompts pop up trying to do who knows what. Then a bunch of different windows came up including ones that just had question marks all over and just all kinds of different stuff.
I couldn't close it all. Loads of stuff was running.

I knew I was screwed then but the computer was going too slow to put my USB in and back anything up.

Couldn't open a lot of things like the task manager and whatnot. Surprisingly could run msconfig.

Restarted in safe mode.. okay. looking good.
when it loads up, there's nothing on the desktop but the recycle bin.

inside the recycle bin I can see plenty of files I personally deleted.

Not much appears in the start menu.
In my computer, there's plenty of folders.. but no files appear inside of any of them.

I know the files are still in them because it tells me how much memory is in them.

Absolutely nothing will show up.

I've been crying so much. This is a music studio computer that has absolutely tons of work on it and I'll be devastated if I lose it. I have plenty of it backed up but a lot of recent stuff isn't backed up entirely.

Does anyone know if there's a way I can fix this or at least get my files off of it?

so, I put a USB drive that had Yahoo's Anti-spy loaded on to it. I know the program works by just dragging the folder so I ran it. Here's a list of what it found:

Name ... Read more

A:Can't see any files in safe mode.

edit 5: (no edit button? seriously?)
Going into safe mode on the normal account rather than administrator gave me nothing but a blank locked up screen. Great.
I went back into the admin which still opened.. but still couldn't really do much.
Decided to see what would happen without safe mode enabled.
Loaded up. The background appeared but turned black shortly after. A program instantly started up and appeared on the desktop. Task manager worked so I closed a bunch of stuff.

Tried using the search to find some of my files. It won't find anything that's in the documents and settings folder.. Yet the folder itself is 80gb. I don't understand how everything can just be invisible from seeing it anywhere.

computer is pretty much ruined. guess it's going to have to be wiped.

I've had plenty of virus issues throughout the years but this has to be the most stressful one. definitely one of the worst days ever.

I guess it's over.

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Answer Match 38.64%

Its not my computer so I need to verify if these files are going to cause me to have to reinstall windows or any other major problems.

R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: (no name) - {30B17DD6-D44D-4AB1-8CCA-AADE95F7EA9B} - C:\Program Files\NetMeeting\hoke.dll (file missing)
O2 - BHO: AutoComplete - {3878A544-E465-4aad-AF9D-B2A680C2F7EC} - C:\WINNT\system32\xcfjn80.dll
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {7295BD5A-BDA1-7DEF-9C6E-08B58254DDDA} - C:\WINNT\system32\lmpbnpe.dll (file missing)
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINNT\cfg32r.dll
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINNT\cfg32o.dll
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: 0 - {E8783D8D-8CC1-4141-FE9C-7EC5ECE25F77} - C:\Program Files\Internet Explorer\lavuka.dll (file missing)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O3 - Toolbar: (no name) - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINNT\cfg32s.dll
O4 - HKLM\..\Run: [cfimjrm.dll] C:\WINNT\system32\rundll32.exe C:\WINNT\system32\cfimjrm.dll,zojpod
O4 - HKLM\..\Run: [Configuration Manager] C:\WINNT\c... Read more

A:Can someone let me know if these files are safe to delete?

Please hold off on doing anything. I am researching some of those entries.

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Answer Match 38.64%

Hi Chris,

Is this one of the work computers you're trying to clean

Merely fixing the above entries and deleting files/folders will not suffice with the infections you have on board. Specialty tools and removal procedures are called for here.

Please do the following:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your thread in the HijackThis Log Help Forum.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

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Answer Match 38.64%

is it safe to delete the following files when i do a disk cleanup? thanks

temporary internet files
temporary files
webclient/publisher temporary files
compressed old files

A:is it safe to delete the following files

all but the "Compress Old Files" . . actually, that does not delete anything, it just compresses old files, which can cause issues.

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Answer Match 38.64%

I deleted McAfee using McAfee's removal tool but when I did Google Desktop search to make sure all the files were removed I found the following files. They are in Program Files\Common Files: avsdk_support_chart.xml; avsdk_9x_support_chart.xml; assdk_support_chart.xml; fwsdk_support_chart.xml. Can I be sure they are connected with McAfee and is it safe to delete them or should I go to the McAfee site?

A:Are these files safe to delete?

Antivirus Software Development Kit (AVSDK)

The Authentium Global RISC Antivirus Software Development Kit (AVSDK) enables software developers to easily integrate best-of-breed virus detection and disinfection into their products.
Not 100% sure it's from McAfee

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Answer Match 38.64%


A:Is it safe to delete these files?

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Answer Match 38.64%

I have an Acer notebook that came with Yo Safe. I put some personal files in it.
Now the PC is dead all of a sudden. It does not respond to power on button at all, i.e. it is truly "dead". I brought it to a notebook service outfit and was told that it needs more than $500 to be fixed. Obviously, buying a new notebook makes more sense than fixing it.
The problem is that the files stored in Yo Safe cannot be retrieved. I searched for it in the computer's harddrive but could not find it.
Any suggestions? Anyone knows where these files are physically? Are they in any partition of the harddrive?
Thank you very much in advance.

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Answer Match 38.64%

Located at C:\Documents and Settings\Owner.

A:Safe to delete these files...?

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Answer Match 38.64%

my computer wont run any programs without me running as administrator. When i log in i get error messages from my start-up programs Example( Firefox.exe- Application error The exception unknown software exception (0xc000000d) occurred in the application at location 0x75128b76. Click on ok to terminate the program) When i run as administrator or in safe mode it works. When I open the control panel it wont let me open anything unless im in safe mode. Can anybody help me out. My Operating system is Vista. all registry fixes i have downloaded haven't worked either

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Answer Match 38.64%
A:Is It Safe To Remove These Files?

Your Windows XP was installed as an upgrade to a previous operating system -- perhaps Windows ME or Windows 2000. Those backup files would allow you to revert to the previous operating system if you should ever wish to do so.So -- is it safe to delete those files? Yes. Your XP installation is not using them. Is it wise to do this? Again yes, if you could use the space and you are sure you never want to go back to the older version of Windows.

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Answer Match 38.64%

I want to do a little cleaning and I noticed that I have Scansoft Omnipage se 4.0 I think that software come with a three in one printer,fax,and scanner, which I do not have now. Would it be safe to delete? It takes up about 150megs.

I also found Easy-Webprint by Canon and from what I understand is a toolbar from Canon.Never used it nor do I plan to. Is this safe to delete? Maybe foolish question but I have a canon jet printer and I don't want to mess it up in case it has some connection with my Canon printer that I now have.

I was going to delete them and thought I'd better ask firt.

Forever Ain't so long anymore

A:safe to delete these files?

Uninstall from the control panel before deleting any folders for applications.

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Answer Match 38.64%

My Lexmark printer x63 has been discontinued and I have uninstalled the software but there are still these files in my system 32 folder. Is it safe to delete them from there? They are lexpps.ex, lexbces.exe, lex2kusb.dll, lex_psu, lexbce.dll, lexbces, lexlmpm. I probably have other Lexmark files elsewhere but I am not sure. I can't get an answer from the Lexmark site. Thank you

A:Is it safe to delete these files?

Yep, that's not an issue.

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Answer Match 38.64%

I recently scanned my hard drive with pc-cillin internet security and it found two viruses:

TROJ_ZAPCHAST.E in C:\install.exe
WORM_RBOT.GEN in C:\windows\system32\wuamgrd.exe

They are quarantined at the moment. It says the viruses are uncleanable and that it recommends I delete them. Is it safe for me to do that or are they important files? If I can't delete them what can I do with them? Any advice greatly appreciated. Thanks.


A:Are these files safe to delete?

If the files are infected, there is nothing you can do with them, anyway. Delete them.

You didn't say what OS you are running, but if XP, the file will be replaced or you will be asked to insert your CD if needed. If the file is from an installed program, you may need to reinstall it.

You can get information on the origin of the file by looking at its properties and version.

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Answer Match 38.64%

Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very if its a hardware issue i would not be surprised.

A:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)

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Answer Match 38.22%

I started with a clean slate when I installed XP. My c:\....local settings\temp folder was empty. But as I've been adding software, I have noticed all kinds of files being deposited in there. Some have .tmp extensions, which I delete. But there are others, some I suspect leftover from the Installshield or whatever the programs' installation program.

There are some .dll files in there too. including one located in a subdirectory called "istmp0.dir" and another called "twunk001.mtx". I cannot find anywhere what "mtx" is an extension for.

Is it safe to delete everything that is placed in the "temp" folder? What is fair game for deletion?

A:Temporary Files: What Is Safe To Delete

here you go... use this to cleanup

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Answer Match 38.22%

I can get in but I need to delete 3 files and 1 folder. Any help would be appreciated.

A:How Do I Delete Files When I'm In Safe Mode?

Hello Throttled

Please give more details, to help those that wish to help you.

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Answer Match 38.22%

Hi...Several months ago , I replaced my tower. Windows 98 was installed. It was felt at that time, that I should save my files and folders from my old drive in a separate folder, so that I can go to it if necessary. I haven't referred to these files for quite some time and because they do take up a lot of space, I wondered if I could just safely delete/shred the 'old drive' folder in the usual way? ...or should I do something different?

A:Safe to delete 'old drive' files???

As long as there isn't anything inportant in there or you haven't installed or created any links to any off these files or folders. If they are just a backup then there should be no problem deleting them.

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Answer Match 38.22%

I go to the C driver and right click to do a cleanup. I always see at least a gig in the old system files that windows says I can compress. Is this ok to do? What exactly are these files since they wont show me. Will my system run alot smoother with the more space?

A:Is it safe to compress old system files?

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Answer Match 38.22%

Need help please to recover files in safe mode. I am unable to boot to normal XP Pro SP2 OS. I cannot access internet with present computer. I have an onboard CD drive and have access to a USB external HP Drive. I tried copying MY Documents to this drive but it would not work. I inserted disc that came with HP drive, it would not start automatically. Went to Explore and opened folders. All the folders appear to be microsoft video files. Also attempted to load new Mcafee CD and aborted install due to Norton loaded originally. I have the new Dell Install CD and Driver CD, install CD is XP Pro SP2.

Please help need instructions to copy wanted documents, pictures, etc. and do an new install. Or detailed steps to take to get back into regular windows. I should add that i was reinstalling windows when all this started, thought all was lost on HD, Dell tech support had me remove it after running diagnostic. New HD would not install properly either. Put old HD in and ran the same check and HD passed.

Any help would be greatly appreciated.

A:Recover Files in Safe Mode

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Answer Match 38.22%

how safe is it to delete temp files with the following extensions?

and how safe is it to delete files that havent been accessed after a certain period of time?

i just installed a program called temp cleaner, but im afraid to to delete stuff because i dont know ; i'd like some more reassurance before i do that.

Thank you.

A:how safe is it to delete temp files?

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Answer Match 38.22%

I have several large mysterious files labelled TMP_PK .Ordinary Temp files don't have this _PK suffix and there doesn't appear to be anything on the web about them, could they have been created by a virus or worm? should I remove them or are they necessary?

No one seems to have any concrete info

A:tmp_pk files are they safe to delete?

If for sure you know there temporary files, you can delete them.

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Answer Match 38.22%

So just as I was about to save a file on my flash drive (Imation NANO, capacity 1.86 GB), I noticed a whole bunch of weird files with strange characters, mixed-up letters, and so on. I had over 40 folders with similarly weird file names, and also what seemed to be documents or something, of the same strange type. When I opened up the drive on Explorer, there was a folder that wasn't there before (faded out like an archive folder) entitled something like FOUND.001 or FOUND_001 or something, which I deleted instantly (including 137 files), but that still didn't get rid of those strange files. I looked up help threads on this and other tech forums, and based on their advice, quickly made a back-up of all my files (from the flash to my laptop, making sure not to mistakenly copy any of the strange files), and reformatted the flash so that it became entirely empty.

So far so good, but what I'm worried about is the following:

a) whether this has affected my computer, and how would I know if it has? It seems to be running just fine as I'm using it right now, but I don't know if I can be sure. My Norton Anti-Virus has expired a long time ago (my Dad, who is largely responsible for buying security packages, has not had time to renew it for me), and I am considering getting him to uninstall that in favour of ESET Security or something, but whatever the case, I am planning on getting that solved first thing in the morning so that I can run a full security and a... Read more

A:I reformatted strange files on USB - is my PC safe now?

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Answer Match 38.22%

My computers keeps crashing when I try to boot up in normal Windows mode. It only works in Safe Mode. The problem is, in safe mode, the USB ports do not work, nor does the disc burner. I have pictures and music files I need to back up onto an external hard drive. However, the external hard drive connects through a USB port.

Any advice as to how I can backup my files on to the external hard drive in safe mode?


A:Need help backing up files in safe mode

Take the hard drive out of the computer and mount it in an external enclosure. Attach it to a working computer by USB cord and copy out what you need.

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Answer Match 38.22%

Ok... so my mom brings me her computer... almost like I have any clue what I'm doing. NOT. She would like a few files saved before I wipe it clean n start over. If I go into the regular startup... it slows to the point of nothingness, then norton comes on to say that a trojan was found, and can't seem to do anything without it locking up.

So... started it up in safe mode. Thought, silly me, that I could just save her files that way, then erase all the crap, reload everything n give it back to her. But no... CD drives dont work in safe mode... DUH. And since some of these files are pictures, floppy isn't gonna work. What is the easiest way to save some files before the whole dang thing freaks out on me?

A:WOuld like to save some files... in safe mode... ??

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Answer Match 38.22%

I ran a program that located all the empty files on my hard drive. Are these files always safe to delete? I'm assuming that since they contain no information, they can't really be important.

A:Are empty files always safe to delete?

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Answer Match 38.22%

(See attached)

My Firefox download progress bar has decided to take a dislike to from the malware forum.
How can I sort this out please? So sick of software thinking it's being 'useful' !

A:Something Deciding Safe Files Are Infected...

That could be Firefox' baked-in Google Safe Browsing/Phishing Protection (or w/e its called now), see if you can find a likely pref from this page to add/modify from about:config:

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Answer Match 38.22%

I noticed that a recent C++ redist. install put the files into the root of my D:\ drive. Is it safe to delete these? I'm not sure but a few of my steam games (which are on d:\)did a setup before it launched the game, although at the moment I'm not positive if it was a C++ or just DX.

install.ini said:

ProductName=Microsoft Visual C++ 2008 Redistributable Package


VSSWProdName=Microsoft Visual C++ 2008 Redistributable Package
VSSWInternalRelease=1Click to expand...

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Answer Match 38.22%

I have Windows XP sp3 and it fails to complete boot process every time. It reaches the desk top and variably shows desktop icons, sometimes explorer bar and some system tray icons. Moving the pointer over any of the icons or explorer bar produces the hourglass. I can only really boot up in Safe Mode but do not have Administrator password which according to the orignal seller, never set one.

I want to wipe out the XP and start fresh with Windows 7, but have important files to save before I do. I have tried everything. Help!

A:How can I copy my files in safe mode?

Welcome to TSF!
I'm afraid the rules won't allow us to provide any help with bypassing lost passwords, as there is no way to determine the actual circumstances.

If there was no password, it shouldn't prompt for one, so sounds like there actually is one.

Is the Administrator account the only one that appears in Safe Mode?

You can boot with the Win 7 DVD and use the command prompt to copy files to an external drive:
Boot with the DVD
Select your language and click Next
Click Repair your Computer
After it scans for Windows installations, select the Top option, then click Next
Click Command Prompt.

You can use a Ubuntu Live CD to copy files to an external drive, to another PC over a network, or bun them to disk.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer

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Answer Match 38.22%

Hi I am a chiropractor in Texas and have recently received the CryptoLocker ransomware!  I have taken the virus off the computers and server, and I still have the link and time to pay the $300 amount.
However, I would like to know if my patient records are being accessed, edited, or compromised.  There are federal government laws and policies I have to follow, and I am worried about being sued, and also paying the ransom and them virus authors still having records.
Are the files that have been encrypted kept locally on my network?
Thanks for all of the help in answering this question in any way!

A:Cryptolocker - Are my patient files safe?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 38.22%

Evening everyone,

I have been trying to get assistance for this issue which can be found here:

Unfortunately the biggest problem that is causing me to be unable to fix the issue is that I can't install any files. I haven't seen anything worth noting in the Windows error logs. Per Naren after running ListParts, he suggested that the problem was found and to post a support request here. Attached is the listparts log. Please let me know if you have any questions.

ListParts by Farbar Version: 30-10-2012
Ran by Christine (administrator) on 10-11-2012 at 23:10:53
Windows 7 (X64)
Running From: C:\Users\Christine\Desktop
Language: 0409

========================= Memory info ======================

Percentage of memory in use: 43%
Total physical RAM: 2008.36 MB
Available physical RAM: 1125.44 MB
Total Pagefile: 4016.73 MB
Available Pagefile: 2753.06 MB
Total Virtual: 8192 MB
Available Virtual: 8191.89 MB

======================= Partitions =========================

1 Drive c: (OS) (Fixed) (Total:218.2 GB) (Free:173.66 GB) NTFS
3 Drive e: (Rocket) (Removable) (Total:15.12 GB) (Free:4.74 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 232 GB 0 B
Disk 1 Online 15 GB 0 B

Partitions of Disk 0:

Partition ### Type Size Offset
------------- ---... Read more

A:No IE, Can't Install Files, No Safe Mode

Hello Punkrulz,Welcome to the forum.We see sign of a partition/MBR infection. Please refrain from doing any fixing or changing anything on your own unless you decide you require no assistance any more. Thank you.Please download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File... Read more

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Answer Match 38.22%

About 3 days ago I opened an mp3 file that someone had sent me in Windows Media Player. Apparently it was infected, but I didn't get any notice from AVG free. The screen flashed a few times so I suspected something was amiss. I right-clicked on the file where I had saved it and had it scanned by AVG; it said infected. So I told it to remove and I believe a message came up saying removal may cause problems with the system. I had it remove anyway, I guess my mistake.

Anyway, then the symptoms started. When I tried to run any executable I would get the message Windows cannot find <filename> make sure you typed the name correctly and try again. Now I don't even get that, nothing will start.

In Safe Mode most apps will start, but I can't connect to the internet. I think when it first happened I was able to connect via Safe Mode With Networking, but not anymore. I had to leave it for a few days to finish income tax on my laptop. In Safe Mode I get messages like Windows cannot start the Windows Firewall Service and The Security Center Service can't be started.

I downloaded Hijack This and burned it to a CD on the laptop. I can run it on the infected machine, but only in Safe Mode. I can also run the AVG command-line scanner in safe mode.

Any assistance you can provide in starting to find a resolution to this would be much appreciated.

Windows Vista Home Premium X64.


A:Can't rune .exe files except in Safe Mode

Does this sound like a Sircam virus or variant therof?

Do I have any hope of correcting the situation or should I just salvage what data I can and start over, either from a month-old backup or via reinstall OS?

Thanks for info.

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Answer Match 38.22%

I did a Disk Cleanup scan (Windows utility) and i was wondering if it is safe to delete the Temporary files (not internet) because its taking up 4.5 million KB.

Does it automatically delete overtime? If I delete now, will it affect my applications/programs/games?

A:Safe to delete Temporary Files?

if it's that big then i'd delete it

it might cause some programs to clear the "recently opened files" thingy but other than that i don't think it'll affect your programs

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Answer Match 38.22%

Hey guys,

Had success posting here before so I am going to try it again. My friend gave me her laptop and stated her son had been on it and now they believe they have a virus (didn't provide me with additional details). This laptop is running Windows 7 Home Premium. I open it up tonight and here is what I noticed:

1) McAfee is continually stating that the computer is at risk.
2) Internet Explorer does not run at all. iexplore.exe is where it belongs but nothing happens when attempting to run.
3) Installer is not installing files. I attempted to install Mozilla Firefox. From the thumb drive UAC did come up but that was it. Copying the file to the desktop and attempting to install did nothing. Checking through error logs, I did see a notice that the installer service is not running correctly and that it could be installed incorrectly (ironic eh?)
4) Safe mode did not work. After attempting to run safe mode (w/ networking), it loaded 3 files finishing with hal.dll. It then proceeded to the repair installer, stating to reboot and if it worked successfully Windows will run normally.

Unfortunately I don't have many details to give you on this one. There aren't any applications or error messages that scream "This is what I am!". If ya guys could lead me in the right direction I would appreciate it!

A:No IE, Can't Install Files, No Safe Mode

Restart the PCPress F8 on bootupSelect REPAIR YOUR COMPUTERClick on REPAIROn the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptCan you get to this screen?If yesSelect System restoreRestore to a previous restore point and see if you can launch applications in normal mode

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Answer Match 38.22%

Hi There
Can u tell me what boot files are used when winxp boots.and secondly what are the boot files winxp uses when boots in safe mode........

A:boot files for win xp in safe mode

it uses the normal boot files it just stops any 3rd party drivers from being loaded

to repair the boot files boot from the xp cd into the recovery console and run


if a 3rd paty driver or app is causing a problem

in safe mode boot to msconfig

on the boot tab untick all non ms items and see if it boots normally

if it does add them back one at a time and reboot until you find the one causing the problem

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Answer Match 38.22%

Hi All ~ Last December I crashed my Gateway and had to reload XP with the help of Gateway techies (pre-packaged XP seems to be unfair to the consumer). When it was reinstalled it had saved most of my files in C:My Backup. I've been slowly cleaning it out ever since. Now I've run into these rdb files which evidently are internet logs. Can I delete them? Thanks for your help.

A:[SOLVED] Is it safe to delete .rdb files?

Hi Cheechat,

the best way to find out if it's ok to delete them is to check the modified/access dates to see if any applications are still using the files. If it appears they're not being used, try moving them to the recycle bin for a couple of days to see if any issues arise...if they do you can restore them from the recycle bin but if all runs well, you can simply delete them from the bin whenever you like.

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Answer Match 38.22%

Are all log files from 2007 or older safe to delete (including hidden folders and files), excluding any with setup in their filenames?

A:Solved: Which log files are safe to delete?

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Answer Match 38.22%

Sorry for being a dummy, after using TreeSize Free, I saw the files/folders that are consuming so much space in C: the question is, will it be safe to delete them? Here they are:

I specified them to not confuse them with others
I'm losing space(maybe 1gig above) without downloading something and TreeSize was recommended so I used it also after playing I 'always' use CCleaner:Secure file deletion advanced overwrite(I don't even know if this differs from normal) and registry cleaner(I'll just fix all issues) and Disk Cleanup ran it as admin and I'm still losing space though not that big e.g.
as I check: 90 gb
later or tomorrow: 89.7 gb
day after tomorrow: maybe 88 gb
Someone out there not harsh on noobs and can 'basically' advise me why should or shouldn't I delete them?

A:Will it be safe to delete this files/folders?

Hi Judirek, Welcome to the forums, I would certainly not delete any of those files , They are needed for the smooth operation of the OS and windows sidebyside and for system restore ,Have a look at this article to give you a better understanding WinSxS Folder in Windows 7 explained | WinVistaClub It will help you to reduce the size of the files without harming the system

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Answer Match 38.22%

this has been occurring ever since my computer was diagnosed with a trojan. i removed it, and ever since then no .EXE files will open. I will click on any .EXE file, the revolving circle signifying loading will show for a second, and then it won't load at all - the program is not present in the task manager.

the weird thing is, there is no difference in safe mode. no .EXE file will run in any variation of safe mode. this prevents me from running ANYTHING apart from the command prompt, viewing folders, and notepad. i cannot load the internet, a virus scanner, NOTHING. it is difficult to fix something when one is literally unable to access anything.

i have attempted the 'repair my computer' option when i press f8, but it says it can't be repaired automatically. i downloaded a registry fix from a different computer, but it reads the message "Could not import exefix.reg: Not all data was successfully written to the registry. Some keys are open by the system or other processes".

I cannot load a registry fix, virus scanner, or the internet. i STILL cannot open .EXE files in any variation of safe mode. i do not have the windows 7 disc so i cannot reformat. additionally, the trojan appears to have erased all my system restore points, so i cannot restore to any previous time.

i have literally run out of ideas. i can't even install any fixes! any help would be greatly appreciated. thank you.

A:.EXE Files Do Not Open - even in safe mode!

A long time ago, I had something similar happen to me. I found my computer infected with some variant of the WinA Lizard (or something like that) virus that infected every .exe file I ran while it was on my system. It hosed every executable on the HD b/c it actually infected my (in windows 95 - shows you *how* long ago). I got lucky b/c I loved making all of my .ZIP files self extracting executable files, and hosed every single one of the. I was able to still manually open the files using WinZIP, but I learned then not to make self-extracting executable files anymore.

At any rate, though, I found so many residual problems with that system I eventually formatted and reinstalled my OS. In this case, unless you can figure out how to restore your system to work correctly, this may end up being your only option.

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Answer Match 38.22%

I need to access an .exe file when in safe mode. The instructions say to put it on the deskstop, then reboot into safe mode, but that doesn't work. Apparently only installed programs show. I've put the file into folders that show files in safe mode, but the file doesn't show when I boot into safe mode. I put it on a CD, but while the CD drive is recognized, the file doesn't come up.

Running Windows XP Home, SP1 (not my computer)

Any ideas?

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Answer Match 38.22%

I'm currently using windows 8.1 on an Intel DH61WW mobo.
I have these 8 files located in 3 spots on my hard drive.
EfiInvoker.dll, EfiInvoker64.dll , itkEfiVar.dll , itkEfiVar64.dll , invoker.sys , invoker64.sys , itkvar.sys , itkvar64.sys
On C drive outside of any folder on May 20 , on Ron's desktop on May 27 and in Ron's downloads on May 28.

I'd like to delete them if they're not necessary.
I Googled them but cannot get straight information because it might be malware.
I'm believing they are legitimate files from Intel because it was around that time period that I was upgrading BIOS on my motherboard to accommodate a 3rd generation i7 CPU from a 1st generation intel P G840.

I'm thinking that these files are part of the Intel scanner to see which updates my DH61WW needed. Or possibly the BIOS exe file I downloaded.

The only Intel programs I have in my Add/Remove programs is: Intel Network Connections on May 28 & Intel Engine Management Components on May 27.

As always, your help is appreciated it.

A:Straight files—is it safe to remove them

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Answer Match 38.22%

While working on getting rid of a persistent virus I came across (in Program Files) several programs that take up a HUGE amount of space- HP Select, ArcSoft & Pinnacle Studio. I don't use any of these, don't really know what they're for and don't know how they got on my system except if they are default programs that come already loaded. HP Select seems to have a lot of files that are games that apparently need to be bought then loaded separately as best I can figure. The other two seem to have photo shop applications but I don't do that much photo work and use NikonView as my digital camera is Nikon. Are these that much better or worth holding onto taking up the space? My question is- are they safe to delete? I ask this because when I try to delete one of them I get a message saying "Renaming, moving or deleting could make some programs not work. Are you sure you want to do this?" Will removing these programs actually affect others? Any thoughts? One other program file related question. In Windows Explorer under Windows there are numerous files which start out $NtUninstall and are followed by a letter and then a string of numbers ending, again, in $. I first thought this was related to Windows NT and wondered why I would have these when I run Windows XP. Then thought maybe they belong to the Service Packs 1 or 2 that I installed and they belong there. Anyone know? Thanks

A:Are large files safe to delete

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Answer Match 38.22%

I've poked around Win 7 and find several GBs of language files for 37+ languages I will never use. They were still there even long after I ran lpksetup to remove language packs. They *have* to be safe to delete; what use could Windows ever find for them since I will never be using anything other than English nor will anyone else using the system? Plenty of them in winsxs and other places. Several GBs! And, no, they are not links to files elsewhere.

I want my GBs back. I want every malware scan and defrag I ever do in the future not to have to go through several extra GBs and 1000s of unnecessary files. And guess what, I even deleted the many video, audio, cursor, screensaver, wallpaper, and non-install-related log files inthe Windows directory *gasp*. Because they were safe to delete in WinXP and should @$#! well be safe to delete in Win 7. My system has not imploded yet.

So finally, would it really be so wrong to delete those GBs of crappy other language files? Or will I be struck by lightning for my heresy?

A:Several GBs of language files should @$#! well be safe to delete

These normally sit in Optional Windows Updates on Pro/Ultimate editions, until you either install one or hide them. How were they all installed in the first place?

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Answer Match 38.22%

like i said in title got 4 main issues i think.  1. i noticed local settings, documents and settings and a few more were saying 'Access Denied'  2. yestday turned on pc and network connection probs that took a few mins to resolve which came bck the next time i got to pc today, only was different prob same issue, no connection. and sorry i cant remember wht exactly it was, Ethernet adapter i think  3. and for some time iv noticed the mouse drags and is very jumpy and harder to control where exactly ur goin. 4. now im unable to enter safemood . It is a dell inspiron using windows 8.  and i will run a dds or fabar or some type of non-invasive system info search. would appreciate some input if some can. thx

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Answer Match 38.22%

In C:\users\MYNAME\Appdata\Roaming. There is a setup for a program that i no longer want. I had already uninstalled the game and deleted the setup from my computer. But a copy of it remains in the roaming folder of appdata. Is it safe to delete it?

A:Safe to delete files from roaming?

Hello Shabab09, and welcome to the vista forums

As long as you are sure that you no longer need it it should be fine to remove it.

What I would do however is rather than just delete the folder, Move it to another location for a few days just to be sure that you won't have any issues.

If you have any issues you can simply move it back, or if everything is OK after a few days delete the moved folder

1 more replies
Answer Match 38.22%

I am running XP Pro. Recently ran a scan of Temporary files with JV16 Power Tools v.1.4.1 . The scan showed the following temp. files.

Are any or all these files safe to remove???


jv16 PowerTools 1.4.1 - File tool
[ Directory, Filename ]

C:\Documents and Settings\Default User\Application Data\Microsoft\Internet Explorer\, brndlog.bak
C:\Documents and Settings\Joe\Application Data\Microsoft\Internet Explorer\, brndlog.bak
C:\Program Files\EndItAll\, ENDITALL.GID
C:\Program Files\Norton SystemWorks\, nsw.GID
C:\Program Files\Norton SystemWorks\Norton AntiVirus\, NAVOPTS.BAK
C:\Program Files\Norton SystemWorks\Norton AntiVirus\, NAVW32.GID
C:\Program Files\Norton SystemWorks\Norton CleanSweep\, CENTHELP.GID
C:\Program Files\Norton SystemWorks\Norton CleanSweep\, clnsweep.gid
C:\Program Files\Norton SystemWorks\Norton CleanSweep\, Fastsafe.gid
C:\Program Files\Norton SystemWorks\Norton CleanSweep\, Qsafe.gid
C:\Program Files\Norton SystemWorks\Norton Utilities\, ndd32.GID
C:\Program Files\Norton SystemWorks\Norton Utilities\, NU.GID
C:\Program Files\Norton SystemWorks\Norton Utilities\, si32.GID
C:\Program Files\Norton SystemWorks\Norton Utilities\, sysdoc32.GID
C:\Program Files\Norton SystemWorks\Norton Utilities\, ue32.GID
C:\Program Files\Norton SystemWorks\Norton Utilities\, WipInfNT.GID
C:\WINDOWS\, imsins.BAK
C:\WINDOWS\CSC\, csc1.tmp
C:\WINDOWS\Debug\UserMode\, userenv.bak
C:\WINDOWS\Help\, nocontnt.GID
C:\WINDOWS\Help... Read more

A:Which Temp. Files are Safe to Remove

Unless you have a particular reason to keep something all Temp. or temporary files are safe to dump. I generally clear my Internet temporary folder every day.

3 more replies
Answer Match 38.22%

I recently did a defrag on my laptop hard drive, and i noticed that i'm getting errors on the same files, saying that some files were unable to be moved.

Here's a log from when I ran it in regular Windows XP.
Fragments File Size Files that cannot be defragmented
2 420 MB \Documents and Settings\Nathan\Desktop\Warcraft III\war3.mpq
75 440 MB \Documents and Settings\Nathan\Local Settings\Application Data\Google\Google Desktop\d8541706a902\rpm1m.cf1
404 450 MB \Program Files\Steam\steamapps\source models.gcf
167 460 MB \Documents and Settings\Nathan\Local Settings\Application Data\Google\Google Desktop\d8541706a902\rpm.cf1
72 620 MB \Documents and Settings\Nathan\Local Settings\Application Data\Google\Google Desktop\d8541706a902\dbeam
24 671 MB \System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP349\A0183127.exe
29 704 MB \Documents and Settings\Nathan\My Documents\My Videos\Two Heads Are better Than None\Kenan And Kel - Two Heads Are Better Than None.mpg
5 706 MB \RECYCLER\S-1-5-21-1517058887-1443211527-2734774989-1006\Dc577\Final Fantasy 9 Disc 1.iso
8,875 841 MB \Program Files\Steam\steamapps\half-life 2 content.gcf
5,692 976 MB \... Read more

A:Can't defrag certain files - even in Safe Mode

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Answer Match 38.22%

On my Vista system under the Users\userid\AppData\Local\Temp folder there are hundreds of xxxxx.tmp.cvr and xxxx.tmp files. Can anyone explain how these files are created and is it safe to delete them? Thanks in advance......

A:safe to delete xxxxxxx.tmp.cvr files?

Hello b1ajgad,
Yes it is alright to clean Temporary Files. Temporary files are left over files from sites that we have visited in the past to use for a short time without wanting to save these files for future use. It is recommended that we delete these files to keep our systems running smoothly. By deleting these files and other clutter our machines run faster. Here is a free program that will clean all the unnecessary files that you don't need. It is one of the best. CCleaner - Home. ONLY use the temporary file cleaning application. Also it is important to defragment your system, to help keep your machine running fast. Here is a very good one Defraggler - File and Disk Defragmentation - Free Download.

3 more replies
Answer Match 37.8%

I was unable to find an unistall to remove Quicken from my PC , so I had to manually remove it. Now what about the files left behind DAT files HTML Documents PNG Images can I delete these files? I'm running Windows XP Home Editon and it comes with an HP organize which I'll never use do you think I could safely remove that also?

A:Solved: PNG Images DAT files Safe to remove?

Since I would have no way of knowing whether the .dat files were associated with what you removed, I cannot answer that. There is certainly no harm in leaving them.

As for png files, there is no reason at all why you cannot delete image files for a program that was removed.

As for HP Organize, I'm not an HP owner, but this is what it does evidently:

It's certainly not a required applicaton for Windows, just an HP convenience utility. If you're not short on drive space there is really no reason to obsess about uninstalling things you don't use. I've got plenty on my Dell.

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Answer Match 37.8%

Hi guys,

I had an ugly run in with AntiSpyware Pro and I *think* it rewrote my registry, disabled my run32dll, and crippled my web browsers. I'm pretty sure I've cut out all the infected files at this point, but I still can't get exe's to run. I haven't tried to restore file associations in safe mode with DOS prompt yet but will try that and let you guys know how that turns out. In the meantime, I'm hoping some of you folks can help me out with this one since I'm trying to get the machine running ASAP since it's a work computer.

Anyway, what I was hoping to do was restore file association of exe's, so I can run a registry fixer and hope it would fix the damage done by the trojan. Is this a good idea?

Thanks in advance.

PS: I can't use that program to post the startup activity because of the exe issues. Also, run32dll doesn't seem to be working either...

A:Exe files don't work in normal and safe modes

Try the fix at Kelly's Korner.EXE (lnk and regfile) Fix for Windows XP - #12 on the left.Right click on it and save the .reg/.vbs file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry/run the script. You may need to reboot your computer for the changes to take affect.With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.

1 more replies
Answer Match 37.8%

Hi, I was wondering if someone could help me please? I have some files on an external hard-drive that I've had problems accessing and have finally managed to figure out how to take ownership of the files by booting up my PC in safe mode (I have Windows XP Home), logging in as an administrator and then changing to administrator in the owner tab. I've now transferred all the files to the desktop on my PC but I now have the problem that I can only access them in safe mode and am unable to transfer them onto a CD or DVD rom and my memory stick won't register either. The files don't appear on my desktop when I boot up my PC the usual way, even though my setting in user accounts is admin. How do I go about transferring these files for use on my laptop (Windows 7 Professional) or on my PC in normal mode? Help!!!!

A:Solved: Transferring files from safe mode

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Answer Match 37.8%

I have a question I have two batch files on my desktop that were created by Microsoft Technician(while accessing my PC remotely). Technician couldn't fix the problem with failed update for Microsoft works 9. I had problem with installation of Security Update for Microsoft Works 9 (KB2092914). Now, the problem IS FIXED. i applied another update, which took care of the failed installation.
My question, is that safe to delete windows batch files?There are two icons on my desktop. White background with an image of circular tool. 2.93kb size.

A:is that safe to delete windows batch files?

Would be interesting to know what code is inside them. Right click them and chose edit from the context menu. Copy and paste the code here.

Shouldn't be a problem if you delete them

3 more replies
Answer Match 37.8%

iv been getting the blue screen here and there but eventually i was still able to use my laptop regularly, but now it wont let me and i have to use safe mode with networking, now all my files are gone and i dont know what to do

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Answer Match 37.8%

Hi all, first time poster here.
Recently, I have been running out of disk space at an alarming rate. I was forced to delete many "unnecessary" files (photos and games) that I wanted to keep. Yet, every few days, I would get a notification saying that my disk is full.
So I downloaded WinDirStat and ran it, and it turns out that nearly 40% of the memory on my computer is being used by .dll and .msp files. I looked it up, and these are apparently important for proper functioning of my machine, yet I can't help but feel that many of them are redundant. Is there a way to delete the unnecessary ones? Preferably with a program that does it for you, as I am not nearly as computer savvy as most of the people on this forum.
I'm not sure if this is relevant, but some computer specs are:
Lenovo x1 Carbon
Windows 7 Pro, Service Pack 1
Processor: Intel® Core™ i7-3667U CPU @ 2.00 GHz
64 bit
Thanks for any help!

A:Safe way (or program) to delete unnecessary .dll and .msp files?

Hi chief10 What's the size of your hard drive?Also, it is risky to delete blindly .dll and .msp files on your system. You could end up deleting critical Windows system file, or installers (.msp) which would cripple the programs you have installed, and you wouldn't be able to repair, nor uninstall them properly in the future.There's an article on proposing three programs that can help clean MSP files, but I wouldn't try any of them, since the first one is discontinued and even Microsoft doesn't recommend using it anymore, and the two others are manual so you have to be very, very careful when using them.'s normal for .dll and .msp files to take a lot of space on a system and you are right on the fact that there's redundancy with .dll files that are from the Windows system itself, but it's the way it works, and deleting even one of them can create corruption on your system.

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Answer Match 37.8%

hi guys

anybody heard about this software?

Windows Corrupt Backup Files Software by Windows Corrupt Backup Files Software - Review and download

and how safe is it to use to salvage corrupt system files?

A:is this software to fix corrupt system files safe?

$90??? Not something I'd want to mess with, especially for that price.

Are you having a problem? If so describe it and hopefully someone here can help.

7 more replies
Answer Match 37.8%


Whenever I run Trendmicro Online Scan, it detects the files in Sophos' quarantine as being infections. I couldn't find any way to delete those quarantine files from within Sophos AV (V. 7.6.3), but I did find the location where these files are saved ( C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\INFECTED\)

I see a lot of files with .000 extensions. Is it safe to delete these files?

A:Is it safe to delete Sophos AV quarantine files?

did you uninstall sophos??? you should not delete the infected files unless they will be put into the quarantine by trend micro. if you delete them, they will be released into your system as a virus again. i suggest you dont do that and dont use online scanners. sosphos isnt good. try avast home and comodo internet security and malwarebytes anti malware. they are free and better than sophos

3 more replies
Answer Match 37.8%

Hello all, I was wondering if I move some data and video files to my User folder if they would be safe if I did a refresh. Have Win 8.1 w/o the new update. Any help would be appreciated. Thanx

A:Are files safe in User folder if I do a Refresh

When you use the Refresh feature, Windows is still technically starting over with a fresh install of the operating system. The main difference is that the Refresh process automatically sets aside your data, Windows settings, and Metro apps, then puts them back where they belong once the OS is reinstalled. The result is a clean slate for your OS, but with your configuration settings and data intact.

For more details: Refresh Windows 8

I would back everything up to an external drive. You never know what might go wrong.

5 more replies
Answer Match 37.8%

hello people. i have purchased an Anspire4750g with windows7 homebasic 32bit. the first time i saw the file of "windows" it was 8-9gigs. and now it is 11 gig! what the heck are they putting in my folder? ) i just need your help people.

A:Windows7 HB32bit. what files are safe to delete?

To make a long answer're not going to be able to delete much of anything. Most of that space is used by a system folder called winsxs which is the Windows side-by-side configuration cache. It serves as a provider of multiple versions of certain system DLLs and other files, so that an application requiring a specific version gets access to it. This is Microsoft's answer to the widespread "DLL Hell" problem that plagued earlier versions of Windows (especially pre-XP).

winsxs also contains the totality of all Windows features, enabled or disabled, so they're easily reinstalled if you choose to enable them again in the future...there's also the Driver Store, a database of commonly used drivers Windows will use to install many things before it starts searching for drivers online.

Sorry, I wanted to make this short. The size you see is pretty much normal for the Windows folder.

Did you install Service Pack 1 at some point, or did it already come with the computer? You might be able to remove any backup files created by the SP1 update if they are still in the winsxs folder. There's a specific command to do this from a DOS command window.

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Answer Match 37.8%

I cannot get into my computer even in safe mode and as of now my biggest concern is to get my existing files off, therefore I need assistance getting into my computer by I am fine with rebuilding the computer once I get my personal files off. When I try to run in safe mode, a string of code come up and then it bounces to this message:A problem has been detected and windows has been shutdown to prevent damage to computer. Disable or uninstall any antivirus, disk defrag or backup utilities. Check your hard disk config and for any updated drivers. Run chkdsk /f to check for hard disk corruption and then restart your computer. Stop: 0x0000024, 0x00190203, 0x82DDf430, 0xC0000102, 0x00000000.Thank you.

A:I cannot get into my computer even in safe mode, how can I fix or at least personal files off

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

46 more replies
Answer Match 37.8%

Hello, I have scanned my systen with Malwarbytes anti-malware and I got a couple infections I was just cuious about what I should do about these?

Malwarebytes' Anti-Malware 1.41
Database version: 2905
Windows 5.1.2600 Service Pack 3

10/4/2009 11:58:06 AM
mbam-log-2009-10-04 (11-57-59).txt

Scan type: Quick Scan
Objects scanned: 54201
Time elapsed: 14 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\prodegetoolbar680.prodegetoolbar680 (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a057a204-bacc-4d26-b2fc-48f8ccab3ed4} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a057a204-bacc-4d26-b2fc-48f8ccab3ed4} (Trojan.BHO) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a057a204-bacc-4d26-b2fc-48f8ccab3ed4} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a057a204-bacc-4d26-b2fc-48f8ccab3ed5} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a057a204-bacc-4d26-b2fc-48f8ccab3ed6} (Trojan.BHO) -> No action... Read more

A:Malware detected some files.. Safe to remove?

When the scan is complete just de-select those items before you click on Remove AllIf you purchase Mbam you have the option to add it to an Ignore List

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Answer Match 37.8%

Dell 2400, Windows xp sp3. An odd file showed up in my documents called My Sharing Folders, when I clicked on it the screen came up blank indicating to me they were hidden, deleted file but it keeps coming back. It's appeared now in My Computer along with others that are also blank. I removed Windows Media Player, Live Messenger, MSN Messenger in add and remove programs. Now I can't access anything in Sysinternals programs. I decided to use the Symantec Dell pc restore and start over, now I can't access anything in safemode, the keyboard locks out and I can't type in dialog box, I run AVG 8.0, Spybot S and D, Malwarebytes finds nothing. Avg picks up malware.generic, malware.Isearch,malware.antispywareshield and malware.newdot, it removes them but thier back the next day, when I could still access hijack this it found a string in Avg called, couldn't do anything about it started losing control, my control now is limited, this thing must be sleeping to let me type this much. Any input would be helpfull provided I can get back here and read it

A:Cannot Access Safe Mode, Mystery Files Come And Go

See if you can run this scanPlease download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click ... Read more

6 more replies
Answer Match 37.8%

Hello community,Hopefully someone can help me out with this. I tried every anti-virus scan that I can use for my computer and I want to make sure that my computer is clean. The last scan I've used was Combofix and it suggests that I get advise from knowledgeable people before deleting anything.Here's my recent log report:ComboFix 09-10-06.04 - villanme 10/07/2009 20:35.1.2 - NTFSx86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1377 [GMT -4:00]Running from: c:\documents and settings\User\Desktop\ComboFix.exeAV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}.The following files were disabled during the run:c:\progra~1\PHAROS~1\Core\PRNTRACK.DLL((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.datc:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.datc:\documents and settings\User\My Documents\backup_registry_before_fix_oct_7_09.regC:\hxootbeb.exeC:\nblq.exeC:\sjqpsjkt.exec:\windows\Installer\129ebf6.mspc:\windows\Installer\129ebf7.mspc:&#... Read more

A:Please double check if these files are unsafe/safe?

You might want to move your thread to here...

2 more replies
Answer Match 37.8%

hi chaps is it ok to delate temp internet files so i can free up disc space ? thanks alan

A:is it safe to deleate tempoary internet files


I was going to answer this question in short but thought it would be a good idea to pull it off a page to explain it the long way. Check this out and decide for yourself. If you just want the short answer, Then "Yes" it is ok, in fact I do it all the time myself, but I am not a pro... so this is what a pro would say.

In short: Temporary Internet Files are downloaded onto your computer whenever a web site is accessed through your web browser. For example, if the web site consists of pictures, those pictures are downloaded and stored on your computer. Similarly, if the web site contains text, the text is downloaded and saved to your computer.

The function of Temporary Internet Files are to act as an Internet 'cache'. So, for example: when a web site is referenced, your browser will first check to see if the web site files ("Temporary Internet Files") exist on your computer -- locally -- before attempting to download them remotely. Obviously, it is much quicker to access something locally than by remote destination. To put it another way: the web site would appear to load faster if the majority of its web files were cached on your system (via Temporary Internet Files).

Considering that each web site could have hundreds -- or even thousands -- of individual Temporary Internet Files saved to your computer, the downside is that you will lose hard drive space. Having said that: if you constantly delete your Tem... Read more

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Answer Match 37.8%

When I click on Internet Options, Settings, view objects. Under dependency all show damaged. Is this right? I am running IE 7, Windows XP Home Edition and using Service Pack 3. I have been trying to get help and noone has responded. It won't let me delete disabled downloaded Active x controls.

A:Is it safe to delete all downloaded Program Files

I see no Settings tab in IE 7 .


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Answer Match 37.8%

I have a Malware Bytes Log File and even did a housecall scan, MBAM detected 12 cases, Housecall detected 4 (2 of which i already know are what other two i dont know). What I am wondering is if these entries are safe to remove or if there will be consequences of removing the files/registry entries? I know deleting or even changing registry entries can result in a unrecoverable OS.

Ive done Malware removal before but its been like two years since i have done any such procedure. I honestly would like to avoid having to format an OS drive/start fresh.

I have Spyware Blaster Installed as a preventive measure for all browsers (Google Chrome dont have it) I have noscript for FireFox aswell (Not sure if IE or Even Chrome have an equivalent)

The machine is kept up on Windows updates.

Any Help is appreciated
 mbam-log-2012-09-18 (10-24-10).txt   4.54KB
 Housecall Scan.jpg   123.23KB

A:Are These Files/Registry Entries safe to remove?

This computer threat uses these vulnerabilities to get inside ... attacker on your computer, do not waste time and remove Windows Web Commander. ... Windows Web Commander shows nonexistent or harmless files it ... Attempt to modify Registry key entries detected.

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Answer Match 37.8%

I have one file in particular that has every log-in info for every on-line account I have from banks to help forums to complete details on every credit card I have. That file is password protected in MS Word.

Just how safe is it? Just how difficult is it to crack?

Is there a better way?

A:Just how safe are MS Word files that are password protected?

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Answer Match 37.8%

I haven't seen these files anywhere on my friends' PC and they are over 30 GB in size.

Here is how much they occupy:

Is it safe to click "Continue" and delete these files? Answer fast please.

A:Is it safe to delete these massive files? Please answer!

They are associated with the initial installation or updating of software, particularly from Microsoft - I've always deleted them to recover space without any adverse consequences. But it might mean that some software packages cannot be reverted to an earlier version, or a repair facility might no longer work and software need to be fully re-installed if it develops a fault. But I've never had that problem any time I've done it.

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Answer Match 37.8%

Trying to clean my soon-to-be father-in-law's laptop, and it is an absolute mess. He had worked with it for months w/o firewall/antivirus-program etc.... It has become unbearable for him (too slow, hardly any interent access, pop-ups, security warnings too many to mention...)

It's a Dell laptop with XP Professional 2002, Service Pack 1.

I tried to clean it in Safe Mode: there I ran CCleaner, Ad-Aware, and Avira, each a couple of times. Avira told me after scanning that some files were locked, and they would be deleted on reboot, but after restarting, it found the same files again.

I located those dll files myself and tried to delete them manually (still in Safe Mode), but they couldn't be deleted or moved...
Some of them are:
C:\WINDOWS\System32\qopml.dll (TR/Dldr.ConHook.Gen Trojan)
C:\WINDOWS\System32\rxmfpocj.dll (TR/Vundo.Gen Trojan)
C:\WINDOWS\System32\vuowpofk.dll (TR/Vundo.Gen Trojan)
C:\WINDOWS\System32\qxmkabqt.dll (TR/Vundo.Gen Trojan)
C:\WINDOWS\System32\hdowabki.dll (TR/Vundo.Gen Trojan)
C:\DOCUME~1\RONPROS~1\rxmfpocj.dll (TR/Vundo.Gen Trojan)

I am at a loss. Usually I was always able to manually delete those kind of files in Safe Mode.
Here is my Hijack log (scanned in Safe Mode, after multiple cleanings):
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:38 PM, on 5/19/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Safe mode with network support

Running processes:
C:\W... Read more

A:Solved: Cannot delete dll files even in Safe Mode

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Answer Match 37.8%

My Bitdefender program keep reporting that there are viruses in the files in the Recycler folder everytime I did a system scan (even though Bitdefender has supposely disinfect them previously - and some of them Bitdefender has failed to disinfect or do anything about it). Is it safe to delete the files in the folder? Also, if it can't be deleted, can it be cleaned/cleared? Some of the files are 3 years old.

A:Is it safe to delete files in D:\Recycler folder?

Yes, it should be safe to delete those files.

2 more replies
Answer Match 37.8%

I used WizTree to take a look at the files that are taking up the most space on the hard drive, and in the C:\Windows\Temp folder there are 135 files with the name "cab_" followed by a number. These files don't have an extension though. But they all have the same file size (117.1 MB) As you can see in this screenshot.

Is it safe to delete these 135 files using WizTree, or even manually deleting them?

A:Is it safe to delete the files in C:\Windows\Temp?

Hi bd74, usually it is safe to delete items from the Temp folder. I run CCleaner often and it's set to delete all temp files that are older than 24 hours. I haven't had an issue arise so far after deleting Temp files. If you want to be on the safe side, create a system image first before deleting anything you're unsure of.

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Answer Match 37.8%

I have a problem with svchost.exe making my CPU 100, so I followed this guide to fix it. When I'm at the point of finding and opening the "fix_svchost.bat" file, I can't.

To try to resolve this problem, I went to here and downloaded the "Batch File Association Fix", but it didn't work and I noticed no difference.

Please help me solve this problem.



A:[SOLVED] I can't see batch files in safe mode?

Fixed it, sorry I'm not writing on the original post; I can't find the edit button. It turns out that my svchost.exe problem was actually not a problem after all. Multiple svchost.exe's running is normal. The reason for my CPU usage being so high is because of a process called MsMpEng.exe, not svchost.exe. Here is a picture.

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Answer Match 37.8%

Which of these files is safe to remove without causing minor/serious problems for windows 7. I am asking this because the last time I removed files I had to completely reinstall windows. I am using Windows 7 64bit.
Here is a link incase you can't see the file

A:Which of these files are safe to remove without causing problems

Good evening.
The legend PUP stands for Potentially Unwanted Program and indicates that you can live with or without them as you see fit. If you knoiwingly installed the associated programs  and want to keep them working, you should leave them alone.
The majority appear to be either BearShare (which you could just uninstall rather then disable it by partially removing items) or something that was installed alongside it.
You need to start by letting me know whether you want to keep BearShare working or not.

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Answer Match 37.8%

I posted to the forums at Mcafee as well because originally I thought this was a virus.
Here is a copy of what I put up at Mcafee.

am not sure if this is the correct forum for this, but I couldnt find one more specific.
I will include as much info as I can.
I am not a computer whiz, but I am not toally ignorant either.

2 weeks ago my 1yr old shut off my PC via the surge protector. Then it would not turn back on. I called the Geek Squad and they said sounds like a power supply. I told a computer saavy friend what the Geeks said and he said you can do that yourself. He brought over an extra power supply he had and popped it in for me until the one I ordered from Tiger Direct came. Everything worked fine. Then I took his out and replaced it with the new one and the pc would not boot passed the windows log on screen. It would start up as normal and then get to the log on screen and completely shut down and cannot be restarted without resetting the power supply.

It will however, fully boot in Safe Mode.

I thought maybe a heat issue?? So I pulled the fan and put on the heat gel stuff and still will not boot past Windows log on screen and then completely shuts down.

I figure, I must have a virus. I had Norton on the PC. I figured it must suck so i went out and bought McAfee Total Protection. I installed Mcafee in safe Mode and it ran a virus check and found nothing. I am unable to access the Mcaffee product via the icon or programs list. It just does nothing when I click on it.... Read more

A:OMG! I need major help! Win XP stuck, NO safe mode, I need my files!

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Answer Match 37.8%

I use the Windows disk cleanup utility on a regular basis for cleaning up Drive C. I have most things on the list checked, most specifically Temporary files. But when I physically go to C:\Windows\TEMP I still see that it still has a bunch of folders and miscellaneous files that are still there?

Isn't the cleanup utility supposed to clean this up or is it cleaning something else?

Do I really need what's in there or can I safely delete what's there manually.?


A:Windows Temp files safe to delete?

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Answer Match 37.8%

I recently bought a new SSD and I have been planning to clone my original C drive to the SSD. I know that Windows has a SYSTEM partition for housing the BootMGR that is 100 MB big. Is it safe to put the BootMGR on my main C drive so when I clone the C drive to the SSD, the BootMGR will already be on the SSD? I can then set my SSD as an active disk and change the boot priority in BIOS.

Is this safe? Will placing the BootMGR on my main drive cause system instability or stop Windows from booting?

Thanks for reading.

A:Safe to put the BootMGR files on main drive?

Here is a tutorial by whs that should be helpful to you.

By whs:
Bootmgr - Move to C:\ with EasyBCD

9 more replies
Answer Match 37.8%

Was trying to optimize my computer with this thread, Disk Cleanup - Open and Use

I cleared my unnecessary non-system files, but Im worried about clearing my unnecessary system files, as it doesnt really say what its gonna delete.

The things Im worried about are stuff that I installed into the windows and system32 directory, some video codec .dlls, audacity/goldwave libraries, photoshop/after effects plugins, visual basic/.net framework files

So my question is
what will disk cleanup delete?
Will those that I listed be affected in anyway?
and how much does it normally free? (if its below 1gb Im probably gonna skip it)
does it fix errors or makes my comp faster in anyway or just save up space?

Thanks in advance

A:Disk Cleanup system files, Safe?

Hi im4eversmart

Note the tutorial was posted by Brink (MVP) so I would dispel any worries your system will be safe

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