Tech Problem Aggregator

# Combofix Stuck At "Completed Stage_50"

Q: Combofix Stuck At "Completed Stage_50"

Hi All,

I am in the process of repairing a clients Win7 Home Premium SP1 PC, initial complaint "PC hangs on windows boot screen". After confirming not boot I was able to boot to safe mode and reviewed the error logs. With nothing jumping out immediately as a problem I began to suspect malware and began a run of malwarebytes which hung halfway through requiring a hard reboot.

Following hard reboot it would now not boot at all. Running a pre-startup drive scan found a faulty data HDD, removed and was able to boot only to "last known good config". Once booted I noticed three separate AV's installed and removed the free versions and rebooted. PC still was chugging along and look at running processes revealed Bit Defender AV pegging CPU at 100% with nothing apparent running. Uninstalled Bit Defender and several apps that were clearly adware that had been installed.

After another reboot began a sweep with CCleaner for good measure an app popped up an installer that force installed "Free Ride Games". After several attempts was able to uninstall using Revo, however malware not clearly suspected. Thus I downloaded Combofix and began run. It has not been stuck at "Completed step_50" for about 2 hours. I can hear (and see) continue drive activity and I am unclear if i should simply let it continue or stop Combofix and try an alternate route pending input and instructs from the talented BleepingComputer Community/Folks?!

A: Combofix Stuck At "Completed Stage_50"

I would wait as you know stopping combofix can damage the machine more. if the HDD indicator is flashing its probobly still working its majic. I had one machine that hung for over an hour but never as long as two hours so that is slightly concerning. With all the issues you mentioned in your post i would probobly consider rebuilding the machine if combofix fails.

1 more replies

Good evening..i have just completed the combofix scan on my Openlabs Neko TSE. Which is my music workstation with a built in computer. Please can you review my log for further advice.? I really appreciate you for this. This workstation is the key to all my productions. I have been freaking out all night. Aloha!

A:completed combofix run

Hello,That request about NOT posting CF logs is primarily to keep people from running the program unsupervised.Please read this topic: http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/ which explains that reasoning further.Please follow the instructions in ==>This Guide<== starting at step 6.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic.If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.Orange Blossom

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I've ran Combofix, but need someone to look at my log file. I'm still having boxes pop up like my symantic anti-virus can't work because it is on a network resource that is unavailable. The log file is below. I would really appreciate any help I could get.Thanks,DonComboFix 10-12-09.04 - Todd 12/10/2010 16:39:31.1.1 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.70 [GMT -6:00]Running from: c:\documents and settings\Todd.PHILCON\Desktop\ComboFix.exeAV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\All Users\Application Data\FuhYQAtN.exec:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}c:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}\chrome.manifestc:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}\chrome\content\_cfg.jsc:\documents and settings\Don\Local Settings\Application Data\{127EBD9A-1C22-44C3-8173-3067BB23059B}\chrome\content\overlay.xulc:\documents and settings\Don\Local Settings\Applicat... Read more

A:Combofix completed - need help with log file

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hi there,
plese consider that who's writing (me) is a sw/hw total illiterate..

months ago i downloaded a .exe (then uninstalled) to upload videos on youtube and from that time:

- at every web connection (firefox), the start page is http://istart.webssearches.com + the last web page visited at previous connection (two windows). i set up new homepage but nothing changes.
- pop ups frequently open (then disabled via settings).
- mouse stops/blocks for a second while using it.

i downloaded combofix and let it run. everything seems worked correctly, but now i don't know how to proceed.
here below the log i got - integral copy&paste - now saved on desktop.
if i understood well, malware etc will be removed once combofix is uninstalled and i still have to uninstall it..

i hope you can help me about how to proceed.

thanks++
iggy

ComboFix 14-05-19.01 - user 19/05/2014  19.13.03.1.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.39.1040.18.1919.1432 [GMT 2:00]
Eseguito da: c:\documents and settings\user\Desktop\ComboFix.exe
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
.
(((((((((((((((((((((((((((((((((((((   Altre eliminazioni   )))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Dati applicazioni\kp_0loor.pad
c:\documents and settings\user\Dati applicazioni\cacaoweb
c:\documents and settings\user\Dati applicazion... Read more

A:ComboFix ran&completed - don't know how to proceed

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Due to innactivity - as I have been out of town - my last thread in the Hijackthis forum was closed. My previous thread is located at:

http://www.techsupportforum.com/secu...nctioning.html

Chemist told me that I should clear up unused programs, pictures, and music, and I am going to begin doing this as soon as I finish this post.The last thing that I was told to do was to download and run combofix. I followed all of the instructions and this the log that was displayed following the ComboFix scan:

ComboFix 08-12-23.01 - Owner 2008-12-23 13:53:03.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.959.619 [GMT -6:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\ComboFix.exe c:\documents and settings\Owner\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.
The following files were disabled during the run:
c:\windows\TWF0dCBIdWJlcnR5\asappsrv.dll

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Rabio
c:\documents and settings\LocalService\Application Data\NetMon
c:\documents and settings\LocalService\Application Data\NetMon\domains.txt
c:\documents and settings\LocalService\Application Data\NetMon\log.txt
c:\documents and settings\LocalService\cftmon.exe
c:\documents and settings\Owner\App... Read more

A:Continuing my last thread. Completed Combofix scan...

Hello again, Tommy1073.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?

------------------------------------------------------

You are using an outdated version of HijackThis. Please uninstall HijackThis 1.99.1 in the Add or Remove Programs section of your Control Panel and delete your current version.

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Hi

Looking for some help resolving this issue. Computer was acting strange. Scanned with Norton 360 and Malwarebytes and found nothing. Ran TDSSkiller, found and removed a rootkit. Now, when I try to  run Combofix, it stops at Stage 48. The hard drive light is solid, so I figured it would eventually complete, but it does not.

Can you help?

thanks

drobtoy

A:stuck on 'Completed Stage_48'

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

19 more replies

My computer keeps getting stuck whenever I try to turn it on. It gets stuck on the page that says " Usn journal varification completed "

I can never get off this page and I haven't beed able to get on the computer in two weeks

Does anyone know how to fix it??

A:USN journal verification completed. STUCK >:(

Press F8 at bootup. In the Advanced Boot menu try Safe Mode. Then you can do a System Restore to a time before this happened. If this also fails, if you have an XP CD boot off of that and get to the Recovery Console here type chkdsk /R and press enter. Check Disk will test the integrity of the HDD and files. It may take a while.
If you don't have an XP CD on another computer, download the ISO image for Seatools in my signature. Burn the image to CD using IMGBurn also in my signature. Boot off of the newly created CD and run the quick and long test on the HDD. If either test fails, the HDD needs to be replaced.

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Nice way to spend Xmas day at my Dad's place.

Registry Defender infection occurred. I ran updated MBAM which showed lots of Trojan.Vundo.H results. Removed all. I ran ComboFix and HJT. Please see logs below. One thing I am wondering about. For my Dad's computer (he's not even as tech savvy as me and I'm no programmer) is it worthwhile to buy RogueRemover Pro from malwarebytes.org?
--------------------------------------------------------------------------------------------------------------------------------

EDIT: I just realized that the ComboFix log is 313 pages in Word!! Should I post it here anyway? Should I post only a portion of it?

HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:23:10 PM, on 12/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\br... Read more

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Hi, I ran combofix last night (I know I shouldn't have until told to). It got to the writing log screen and got hung up. Left the computer on all night to let it finish. It was locked up in the morning with just the desktop image on the screen. I rebooted and have a desktop with icons, blue bar on the menu bar and nothing works. When I put the curson over the blue bar it shows a timer. Computer has been on for a couple of hours. How do I get out of combofix?

A:stuck in combofix

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. Further, using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS, RSIT and GMER should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning an strategy for effective disinfection and a determination if using ComboFix is necessary. ComboFix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware which scan individual drives or different folders on a computer for viruses. Please read the pinned topic ComboFix usage, Questions, Help? - Look here. With that said, there are circumstances ComboFix will hang, crash or stall at various stages due to malware interference, failure to disable other real-time protection tools or the presence of CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. Also, depending on how badly a system is infected, ComboFix may take longer to complete its routine than it normally does or fail to run properly. While that is not normal behavior, it is not unusual. In such cases, it is helpful to know at what stage CF stalled/crashed and to provide that informa... Read more

1 more replies

I have a computer with some virus. I went and downloaded Royal Casino and the troouble began. So I went online and found combo fix and ran the software and now it has been on Stage 7 for an hour. Wwhat can I do next?

Thank you,

A:Combofix Stuck In Stage 7

ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.part of the instructions for posting in this forum

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I have run ComboFix many times.  However, the latest attempt is stuck, (hangs) at Stage 4 ?
ComboFix is running on a Lenovo ThinkPad X131e.

???????

Thank you for your time and effort in this matter.

A:combofix stuck at stage 4

This is one of the reasons why we recommend not to use ComboFix on your own. There are risks involved and we would prefer it if someone who knows how to resovle any issues that may arise is supervising its use.As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. Per the developer, people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, possible false detections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance.With that said, there are circumstances ComboFix will hang, crash or stall at various stages due to malware interference, failure to disable other real-time protection tools or the presence of CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. Also, depending on how badly a system is infected, ComboFix may take longer to complete its routine than it normally does or fail to run properly. While that is not normal behavior, it is not unusual. Usually using Task Manager to stop ComboFix's related process is enough to abort it.Open Task Manager and look for the follo... Read more

1 more replies

Hi, I am using combofix under the instruction of a malware removal expert from malwarebyte forum. But my ComboFix seems to be stuck after completing stage 49 for more than an hour now. I have turn down malwarebyte and windows defender but I still can't seems to get it through stage 50. Is there something I am doing wrong?

Also, when I download my copy of combofix, I downloaded into my download folder and then cut and pasted it back on desktop. I am not sure if that's what halting it from completing the scan, but just to be sure.

I am using Window 7 btw.

A:ComboFix stuck after stage 49

Hi, I am using combofix under the instruction of a malware removal expert from malwarebyte forum.Please ask for help in your topic in malwarebytes forum.Expert assisting you should help.good luck

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Hi

I downloaded combofix and clicked to run it as an administrator. However I get a message that access is denied, that I need to run it as an admin! Um, I did that! The program went ahead and started scanning but it stopped at stage 2 and has been stuck there for about half an hour. Should I wait and see if it runs? How do I get it to recognize me as an admin? Thanks! (Sorry if there are typos...I'm using my itty bitty hp mini and I'm squinting!)

Oh, I'm running in safe mode.

A:Combofix stuck at stage 2 scan

From http://www.bleepingcomputer.com/combofix/how-to-use-combofix :"You should not run ComboFix unless you are specifically asked to by a helper. Also, due to the power of this tool it is strongly advised that you do not attempt to act upon any of the information displayed by ComboFix without supervision from someone who has been properly trained. If you do so, it may lead to problems with the normal functionality of your computer."I will move your topic to a forum where someone more knowledgeable may be able to assist you.Louis

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Hi experts! Here's my story: Run Combofix, installed Recovery Console on the way Combofix restart results in black screen (no prompt or anything, just black) Switch computer off, then on, get a choice of Windows and Windows Recovery Console choose Windows - get same black screen choose Recovery - get a dos command promptAny way I can start up Windows?Thanks!

A:Combofix - Recovery console - Stuck

<<choose Recovery - get a dos command prompt>>Does the following depict what occurs (except for running the command)?How to use CHKDSK in the XP Recovery Console - http://pirules3.14.googlepages.com/recovery_console_chkdskIf you get into the Recovery Console...I suggest running the chkdsk /r command...to be followed by running the fixmbr command.Microsoft Windows XP - Fixmbr - http://www.microsoft.com/resources/documen...ons_fixmbr.mspx. If you use fixmbr, don't worry about parameters, just type the command.System manufacturer and model?Louis

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So to start from the beginning, lately I have had problems with trojans and viruses. Microsoft security essentials could remove some of those. But when I ran f-secure internet security virus and spyware check it could find only two viruses (Gen:Heur.Conjar.3 and Gen:Variant.Graftor.3468) both of which could not be removed. And now I have ping.exe process running in the backround and using a lot of processor.

After doing some Googling I came in to the conclusion that I might have a serious infection that many programs might not even found. So I ran ComboFix and it did indicate a very serious infection and if I remember correctly the infection was rootkit zero access. After ComboFix had ran for a while it asked to restart computer and after restart I'm stuck on the windows XP log screen and I can't do anything because my mouse or keyboard does not work. What might be the best way to proceed after this?

Thank you for your help in advance!

A:Ran ComboFix now stuck on windows log screen

I also tried to run windows in safe mode and same situation. Mouse or keyboard does not work so impossible to get through log screen.

7 more replies

I have a virus running thru my computer right now. I have a friend that told me about combofix. I went thru all of the steps until I got the log, now I'm lost. It says in the step after getting the reports "You should now post this log as a roply to the topic where you were asked to run combofix. Your helper will now analyze this log and let you know what they would like you to do next" I cannot find where I'm supposed to "reply with this log". Please guide me in the right direction. And does anyone know why I keep getting these viruses? I just had my computer totally redone and lost lots of pictured because of one of these things.

A:I went thru all of the steps to run combofix, now I'm stuck on one part.

See this topic:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

1 more replies

Hi guys,

The story is as follows:

Suspected that I have malware, also, I get constant messages like "L'application n'a pas r?ussi ? s'initialiser correctement (0xc0000005). Cliquez sur OK pour arr?ter l'application" (meaning "the application did not manage to intialise correctly (0xc0000005). Click on OK to stop the application", as mine's on a french operating system, the messages are in french) often whenever I restart my computer or when I try to start certain applications. Mozilla firefox doesn't work and neither does Windows explorer. Google Chrome's the only browser that works for me now.

I finally decided yesterday to try to remove as much malware as is humanly possible.
Did a scan with SUPER AntiSpyware and it got blocked at C:\Windows\system32\drivers\MMIOPORT.sys. Left it running the whole night but it was still blocked at it the next morning. Tried to cancel the running of SUPER AntiSpyware but failed. Had to force cancel it by cancelling the related process on Windows Task Manager.

Googled MMIOPORT.SYS and found a link to a post in a forum with the title "Virus inituser.exe". In the post, the poster said that he managed to solve his malware problem with Combofix. Inspired, I installed Combofix from the official bleepingcomputer source and ran it after desactivating my firewall and antivirus. It ran for one hour and got blocked at "Completed Stage_2". I'm convinced that... Read more

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I tried to run hijackthis and it ran than exited. Now everytime I try to run it I get a windows error message. The same message I get when I run Mbam, Combofix. I could even run the GMER.exe, but that closed half way through the scan.

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I searched and search for answers, but all I found were posts from 2008 and 2009.

I could run 1 of the 3 recommended files

EDIT:
1. I renamed hijackthis to this_is_bs.exe and it ran. However it closed in the middle of the scan and did not save a logfile.
2. I tried everything in SAFEMODE and it still gives me the appropriate permissions message.
3. I tried exereg and that did nothing.
4. This stupid process even runs in safemode: 1103266304:4286397886.exe

DDS:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Run by MarkieH at 20:35:00 on 2011-08-15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.261 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\1103266304:4286397886.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program F... Read more

A:I am completely stuck!!! Can't run MBAM, Hijackthis, Combofix.....

While waiting for one of the professionals to respond I took it upon myself to try to fix the problem.

For anyone that ever reads this I would like to explain what I did.
First, there was a process running that I could not use the End Task button on. This process was causing the problems. The process was named: 1103266304:4286397886.exe. What I did was go into windows explorer and rename the file. Than I rebooted. Because I renamed the file the computer could not auto run the file it was looking for. I than ran ComboFix and that scanned and told me that I had RootKit.ZeroAccess.

I than found out that my old MalwareBytes, HiJackthis, and the old combofix on my desktop were infected. They were infected because I tried to run them while I had the process running. So now I had to run ComboFix again..... So make sure you delete the old programs and install new, because they are infected. I couldn't just delete them, because they were locked. So I downloaded and used UnLocker. That was able to remove the infected applications.

I than ran MalwareBytes and removed anything else that was detected on the computer.

Everything seems to be working fine again. Mark

1 more replies

Hi There,

I have the same problem as zigzag8336 (Window update redirects to Google) and I followed instructions given to zigzag by sundavis.

All went well until the combofix got stuck to the "preparing Log Report" screen.
I did install the windows recovery console as requested by Combofix.

Am I totally screwed here or is there still hope for getting my PC back in order.

I'm running XP with SP2 installed.

Thanks.

A:Combofix stuck at "preparing Log Report" screen

28 more replies

Combofix was run on my computer but has now stopped at the "Rebooting Windows...Please wait" screen. It has been stuck there for almost 2 hours. I haven't touched anything because I don't want to do something wrong. The program was recommended to me by a specialist and seemed to run perfectly until it stopped at that screen.

A:Combofix stuck on rebooting windows screen

Please note the message text in blue at the top of this forum. No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read the pinned topic ComboFix usage, Questions, Help? - Look here. Depending on how badly your system is infected, ComboFix may take longer to complete its routine than it normally does. However, there are circumstances ComboFix will hang or stall at various stages due to malware interference, failure to disable any other real-time protection tools and CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. While that is not normal behaviour, it is not unusual. In such cases, it is helpful to know at what stage CF stalled and to provide that information to the Helper who is assisting you so they can investigate. If you don't know and it still appears to be struck, frozen or failed to reboot, then reboot the computer manually.

1 more replies

I'm hoping someone here can help me, as I've tried just about everything I can think of to solve this problem.

I'm running XP MCE with SP2, athlon 64 x2 3800+ with 1gb of memory.

This machine has been infected with ThinkPoint. I finally got thru the thinkpoint startup screen and booted into a normal windows desktop. I disabled a bunch of startup items that looked suspicious.

I've tried malwarebytes, but it starts the scan and immediately stops after 2 seconds. I've tried renaming the mbam.exe file to anything else, same problem.

i've tried running combofix (also with a renamed file), but it doesn't run. Instead, it just times out and disappears.

hijackthis installs, but then when i try to to a scan and save a log file, it closes, and then hijackthis.exe will no longer run - i get an error message that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

I cannot install chrome.

I installed firefox, but just about every page request is redirected to an ad page.

McAfee security suite was installed but I removed it. No changes in anything.

I'd be very appreciative if someone here could help me fix this problem. I can't understand how companies who do this aren't prosecuted.

Thanks!

Oops, forgot to post the details:(A scan with GMER was attempted, but just like malwarebytes and hijackthis, the system closes the window after about 2 seconds and then if I try ... Read more

A:Completely stuck! Thinkpoint infection, can't run malwarebytes or combofix!

bump.

19 more replies

First post, so please tell me if I make any errors. After having a frustrating malware which kept closing Malwarebytes, redirecting some links to other sites, disabling access to some sites as Symantec.com, I decided to follow a step by step guide to removing Malware, which I got up to a stage of using Combofix. The guide didn't warn me of any dangers, and I should've researched it, but now after failing the Combofix Microsoft Recovery Console, whenever I start up my PC, it's stuck on a cursor with a black screen. I managed to write this via Safe Mode with Networking. Any help?

A:Windows stuck at black screen on startup after Combofix

Also if it'd help I followed this guidehttp://forums.majorgeeks.com/showthread.php?t=139313

2 more replies

I have have problems with these malware programs that I can't seem to get rid of. I am pretty sound with resolving pc most difficult issues, but this has gone code red. I NEED HELP!

First off, I am running MS Windows XP Pro w/SP2 and all required MS security updates and patches as of 07-09-07 have a pc with 768MB RAM, 250GB and 80GB hard drives. Video card is a Geforce 6200 w/256MB, network is a Realtek ethernet and also a Microsoft Wireless adapter, my sound card is a 5.1 Soundblaster Gamer and I also have a Hauggepauge TV tuner.

My problems started when I notice my Pc would just reboot randomly while connected to the net. I have installed the following apps Internet Tools:

Spybot S&D, Trend Micro Internet Security 2007, Ad-Aware PRO-SE. I do have all of the other virus apps you mentioned I have not used or installed them yet, AVG and Hijackthis etc.

I ran the S&D and found SmitfraudCore and Net Technologies could not be removed (even in safe mode). I the downloaded and ran Smitfraudfix.exe and ran it in safe mode as required. I feel it didn't resolve my problem because the PC still reboots randomly while surfing the web.

So, i then searched for forums and assistance to fix my problem, I was led to combofix.exe to run and catch any fallout from the prev scan/repair apps.
So I followed the prompts in the combofix box, I didnot click while it was processing, it reported 7-8 files that were backdoor trojans and Malware as I was prompted to remove the ... Read more

A:Ran Combofix, now my WinXP Pro PC stuck in infinite reboot cycle, HELP!

When it's booting, at which stage does it stall & reboots again? Did you get to the logon screen OR is it still at the DOS stage ?

13 more replies

Yes I ran Combofix unassisted. Then ran winsockXPfix.  and Microsoft fixit #50199.  I have flushed dns released and tried to renew but get error RPC is unavailable.  checked in services RPC dependences are unavailable.  My laptop is a HP Pavilion ZE 4500, I use a Belkin wireless G plus notebook card for internet access.   I had ran ADW cleaner before running combo fix.
I have looked at several regedit items.

I have a jump drive to be able to transfer downloads from a win 7 laptop

Thank you for your help

A:Ran Combofix, no internet, ran winsockXPfix, stuck in aquiring network address

PS  the laptop is running XP SP3

9 more replies

Hi,I am wondering whether combofix.net and combofix.org are GENUINE sites to download ComboFix.There's no Impressum and the whois-info is private registered.Just wanted to know.Edit: Moved topic from Am I infected? What do I do? to the more appropriate forum. ~ Animal

A:Is combofix.net and combofix.org GENUINE Site to download ComboFix?

Please Take a look here: ComboFix usage, Questions, Help? - Look hereSpecifically the link to the combofix disclaimer image. AlsoThere are only two sites that are authorized for combofix, which are shown in red in the last quote box.

3 more replies

Model HP 15 notebook PCProduct no. J8B82PA#ACJRam 4gbHard disk 1tb HDDProcessor Intel core i3 1.70 GHzWin does 8.1 64 bit

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I have a couple of Word 7 files which can't be moved, deleted or renamed. Any attempt results in a message: This action cannot be completed as it is in use by another program. It is not in use by any program I am aware of. When I open the file, it says (Read Only) in the title bar but the properties dialogue boxes are not checked as read only. Of course, I can't save any changes to the file unless I go to 'save as' but that still leaves me with an undeletable/uneditable file. I am using Vista Ultimate. Any help would be greatly appreciated.
Joan

A:This action cannot be completed...

Unless you're particularly interested in the mechanics of why this might be happening, I'd suggest booting to safe mode (press the F8 key early during Windows startup) and moving or deleting the files from there. You probably won't have trouble deleting the files that way.

37 more replies

Keep getting the same error over and over, tried many things (inclduing scf /scannow) but to no avail.

Here is the bit from the log:

Code:
1348769 (3424) - winsat\logging.cpp:0815: --- START 2011\10\30 17:15:04 ---
1348769 (3424) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent 8e00fb41-d1d6-4e88-8347-83b99be94b73
1348769 (3424) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
1348784 (3424) - winsat\main.cpp:4474: > IsFormal=TRUE IsMoobe=FALSE.
1348815 (3424) - winsat\main.cpp:4585: Watch dog system enabled
1348815 (3424) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
1348878 (3424) - winsat\main.cpp:2505: > DWM not running.
1348878 (3424) - winsat\main.cpp:2470: > EMD service will be restored on exit.
1348893 (3424) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348893 (3424) - winsat\main.cpp:2793: > power policy saved.
1348909 (3424) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
1348909 (3424) - winsat\main.cpp:2814: > power policy set to maximum.
1349736 (3424) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
1349736 (3424) - winsat\main.cpp:0948: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
1349736 (3424) - winsat\main.cpp:1775: ... Read more

A:WEI test cannot be completed

What language is your OS currently using, and what was originally installed on it? Is one of the two English?

4 more replies

Avast seems to find a new malware every 20 min. I could not complete a panda activescan because the update would stall and hang at 19 %

Deckard's System Scanner v20071014.68
Run by Owner on 2008-05-30 21:04:04
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
102: 2008-05-31 01:04:12 UTC - RP583 - Deckard's System Scanner Restore Point
101: 2008-05-30 21:19:31 UTC - RP582 - Restore Operation
100: 2008-05-30 21:12:31 UTC - RP581 - Restore Operation
99: 2008-05-30 21:09:59 UTC - RP580 - Restore Operation
98: 2008-05-30 21:07:03 UTC - RP579 - Restore Operation

-- First Restore Point --
1: 2008-03-02 21:51:33 UTC - RP482 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-30 2111
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe

A:I have completed the 5 steps!

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
Do not do anything with this yet!

Reboot
Reboot your system in Safe Mode.Restart the computer. The computer begins processing a set of instructions known as BIOS.
After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
Use the arrow key to highlight Safe Mode and press Enter.

SDBot FixRight click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the ... Read more

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Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:14 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F3 - REG:win.ini: load=C:\WINDOWS\system32\vtutq.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run... Read more

A:Completed 2/5 steps - please look over this and tell me what to do

Hello

I needed you to go all the way through the steps. We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. As noted in the final step (Step 5) of our sticky topic (Updated!) IMPORTANT - Read This Before Posting A Log, download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer"... Read more

19 more replies

hey im having problems with installing windows xp SP3 i boot to cd do the whole installation thing for step 1 and then it restarts and then im waiting for the continuation of the installation but it doesnt happen it boots to cd again without me pushing anything

A:Installation not completed

6 more replies

Hi everyone!

Ive just completed my upgrade from an MSI 745 Ulta mobo and ATI Radeon 7000 series 64meg AGP x4 graphics card to an Abit NF7-S mobo and ATI Radeon 9550 AGP x8 256meg graphics card and I gotta say, boy what a difference.

Now I have to save up my pennies to get myself a better processor, I have an AMD Athlon XP Pro 2000 and was wondering what i should replace it with?

There's a fair ammount of choice out there so i was wondering if anyone has any recomendations?

A:Just completed an upgrade

Nice speed jump!
Upgrading always starts with budjet. If you are going to keep your Mb , then simply buy the best (fastest) CPU you can afford at the time.If you are saving pennies you will probably be able to get the quickest cpu your mb can handle.

5 more replies

Desktop machine.
Windows Vista Home Prem. 32b.

The computer shut itself down a few days ago while it was copying for files.
Then, it behaved abnormally after restart.
A back to the factory status recovery was performed, but it did not complete the task.
The last part of the recovery did not run.
The recovery disks, burned right after the purchase of the machine and used before, were used and they ended the same way.
The last part of the recovery did not run.

There are 3 partitions on the HDD.
Partition 0, 20GB. hidden, keeping the recovery OS.
Partition 1. 223GB. partition C.
Partition 2. 220GB. partition D.

Question:
If partition C is formatted, can recovery OS be installed on partition C ?

Thanks.

A:Recovery can not be completed.

What's the brand name and model name and model number of that desktop?

What's the part/product number and/or service tag number and/or serial number on it?

Which country do you live in?

--------------------------------------------------------

3 more replies

I did not get any replies so will try this again with updated info. Downloaded Microsoft Pocket PC 2002 October 2002 Update(EUU3) to computer but when tried to sync it to handheld got message: "Synchronization Cannot be Completed Successfully" and have not been able to sync since then. Same message and then disconnects. Have reinstalled Activesync twice..even going to older version. Have done disc cleanup and defrag. Have deleted recent programs including the EUU3. Also soft resert on handheld although problem developed in computer before could sync to there. There is no problem in connection of handheld with computer..just will not sync. Any help much appreciated as cannot download or sync any material to handheld(iPAQ3835) at all.
Thanks!!! John

A:Synchronization Cannot be Completed..

6 more replies

Hi,

Having successfully performed a 3 hour chkdsk by means of a downloaded microsoft program which did this automatically, the screen is left hanging and there is no option available to exit from it. I tried switching off and then on again but this just puts me back to the start of the chdsk routine which then completes again. So I'm stuck in a loop from which I can't escape !! What do you recommend ?

A:After chkdsk has completed

Hello ,

here is a shot in the dark

turn your system on & then back off

then un plug your system

them push your power button as if you wanted to start it and hold it for a count of 10

this will clear the compleat system of power and maybe reset way your system starts / you may want to reset the bios also by crossing the bios jumpers or just pulling the litheum battery from your mother board for at least 3 minutes

then try your system

you may be looking at wipeing the driver & reinstalling

have you tried to get into the recovery console useing the Windows XP cd ?

3 more replies

Logfile of HijackThis v1.99.0
Scan saved at 16:26:28, on 08/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David.DAVID-91YJAB3H3\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/
R1 - HKCU\Software\Micros... Read more

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I accidentally infected my computer with security toolbar 7.1. I have done the 5 steps and i did not get a log from that first scan but here is the log it gave me on the last one.

Deckard's System Scanner v20071014.68
Run by Alan Hickman on 2007-10-21 13:33:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
98: 2007-10-21 18:33:54 UTC - RP572 - Deckard's System Scanner Restore Point
97: 2007-10-21 10:02:26 UTC - RP571 - Software Distribution Service 3.0
96: 2007-10-21 09:56:58 UTC - RP570 - Installed Windows Defender
95: 2007-10-21 09:24:44 UTC - RP569 - Restore Operation
94: 2007-10-20 09:03:00 UTC - RP568 - System Checkpoint

-- First Restore Point --
1: 2007-08-01 05:41:11 UTC - RP475 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-10-21 13:35:50
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe

A:Completed five steps...here is the log.

Bump!

3 more replies

Finally got my gaming rig built and in perfect working order. Took me a while figure out how to put my two HDD into raid 0. One of the tech support guys at EVGA helped me out and said that HDDs have a hard time going into raid array if they have never been used, which was the case. I just installed some stuff on my two HDDs and reformatted the partition and BOOM it stopped giving me errors, LOL. Anywho here is the finished build:

Cooler Master Cosmos 1000 Silent Gaming Tower
EVGA 750i FTW Motherboard
Intel E8400 Wolfdale Processor
Xigmatek HDT-D1284 120mm Rifle CPU Cooler
MX-2 Thermal Compound
2x2GB OCZ DDR2 1066 5-5-5 18
2xEVGA 8800GTS in SLI
3xSeagate 7200.11 (2 in Raid 0, 1 backup)
Corsair 750TX Power Supply
Samsung DVD-RW w/ Lightscribe SATA
Liteon DVD-RW IDE
4 Scythe KAZE 120mm case fans (1 intake, 3 exhaust)
1 Stock Exaust Fan on HDDs

When I looked at the Case for the first time I couldn't believe how big it was, plenty of room to work in. The Scythe fans sound like a tornado when I first turn on the computer but it gets quite once the bios and PSU start regulating them and you can't notice it when playing games or listening to music. I bought a generic filter for the intake fan and realized that it wasn't needed because the case already comes with filters that you just slide off and wash.

This was my first build ever and I must say I'm quite pleased with the results. The bios defaulted the memory at 800mhz 1.9v so I bump... Read more

A:First Gaming Rig Completed

Cool. Looks like a good build.

7 more replies

Deckard's System Scanner v20070804.61
Run by HP_Owner on 2007-08-05 at 16:46:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 504 MiB (512 MiB recommended).

-- HijackThis (run as HP_Owner.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:37:16 PM, on 8/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\AOL\1128887343\ee\AOLSoftware.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Softw... Read more

A:Completed the 5 Steps

Please stay with this thread, and only post here for this problem. Do not start a new thread, otherwise it is too confusing...

Use Post Reply - left bottom corner. Thanks!!

Save it to the Desktop

Double-click combofix.exe to run the program
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

~~~~

19 more replies

A:Safe Mode problem led to running ComboFix relatively "unintentionally", have original ComboFix log, plus logs from DDS,...

2 more replies

I apologize if this forum is meant for tech people as I'm a novice computer user, but I really need help.  I have Windows 7 x64 and I used RoboCopy for the first time, and have messed up royally.  I was trying to copy folders and files from my
computer to an external hard drive.  My external hard drive had important files and folders on it already, and I thought that copying more data using RoboCopy would just add to it, but it deleted everything that was on the external hard drive when it
copied the additional data.
Can I undo what just happened?  Is there any way to revert?  Or maybe there's some way to recover that deleted data?
I used:  Robocopy C:\Users\Name\Documents F:/MIR /dcopy:T
I would be really grateful to be helped.  Thanks in advance.

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I've run CHKDSK on a couple of laptops today, and in each case, after hanging for ages around 10-11%, the laptop rebooted while my back was turned. (The process was run at boot and the internet was not connected at the time.)

Is there a way to check if the process completed and what it did?

There is a CBS log with today's date, with entries that correspond time-wise to the CHKDSK activity, but I don't understand them. At the end there are several entries like this:

Can anyone explain what this means please, and if I have a problem?

Coincidentally (or not) There are similar 'Failed to internally open....' entries in the CBS log from when I turned the laptop back on later in the morning.

A:How do I know if CHKDSK completed successfully?

Hi, check this tutorials CHKDSK - Check a Drive for Errors in Windows 8 and Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums to see if they will help you.

Good luck, werty

3 more replies

Hello TSF -

Recently, i have had a problem with my system restore. After i attempt a restore, the computer reboots fine and acts as if it did the restore, but when i sign it, i get a messege saying system restore incomplete, or something along those lines. I decided to check the sr.inf file, right clicked and clicked install, but it said i need a windows XP sp3 cd, and i only have the original SP2 cd, not Sp3. Also i'm not sure if that will even fix the probem, has anyone else seen this problem? any help would be greatly appreciated!

-Thank you.

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Thanks a lot to everybody who paid attention to my problems with windows 7 installation.

Finally I went to my university and took from their a windows 7 pro dvd and everything worked perfect. I also managed to install the windows over both windows XP and 7 thanks to your advices and tutorials.
Thanks a lot once again from the not so hot now Greece

A:Installation completed with success!!!!

You're welcome! Thanks for posting back. It means a lot to those that have worked hard to help others when they come back with thanks.

2 more replies

After the automatic update this morning my desktop shows normal - BUT NO MOUSE. A warning pops out in the lower right corner that says something about the update did not complete - Click for details, But I can't click on anything!!!

A:W10 Update not completed - No Mouse

Can you use the cursor arrows to navigate there?

2 more replies

Computer has a very slow startup. I cannot get rid of this Kodak Easyshare. Internet response time a bit faster, page to page.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 05:44, on 2008-03-19Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\Program Files\Common Files\AOL\1101823440\ee\services\safetyCore\ver210_5_2_1\aolavupd.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\WINDOWS\system32\lxczcoms.exeC:\WINDOWS\Explorer.EXEC:\Program Files\mcafee.com\personal firewall\MPFService.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\system32\fxssvc.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\MUSICMATCH\... Read more

A:All Steps Completed Up To Hijack

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

1 more replies

hi guys,

every single time I try to rename a folder the boring message "The action can't be completed because the folder or the file is in use" appears even if apparently neither the folder or a file in it is in use.

What I have to do is: Task Manager > Explorer.exe > End Process > File > New Task > Explorer.exe and I am able to rename the folder.

It is a really boring process and I find this process really stupid. The folders I am trying to rename are full of pictures, I think it is something related to the Thumbs files.

Anybody of you have the same issue? Any possible solution?

Thanks

A:PLEASE HELP - The action can't be completed because the folder....

OpenedFilesView - View opened/locked files in your system (sharing violation issues)
What file is opened by explorer.exe in that folder?

9 more replies

Dear Broni and All,

I have completed all steps, and ran the security programmes recommended in this thread:

http://www.techspot.com/community/topics/keep-getting-stupid-shopping-malware-installed.208648/

However, I am still getting pop-ups and adware related problems, which means that the underlying problem has not been resolved.
These are the programmes that I have run (today, 18/05/2015):
-RogueKiller
-Mbar
-AdwCleaner (it removed NickelBlock, AllCheeiaPPPriCe, DowwnSaave, SaVieNeewaApupoz)
-Junkware Remover
-Farbar Recovery Tool
-Farbar Security Scanner
-Security Check
-Tempfile Cleaner

I am currently running Sophos.
My laptop runs Windows 8.1, and Combofix does not support it.
The antivirus that I have is Kaspersky (I previously had Microsoft Security Essential), and Windows Defender. The malware was not detected by a Kaspersky and Spybot full scan a few days ago. However, on the 26th of April, I manually uninstalled some adware, and then ran full scans, which showed nothing.

As you can imagine, I don't think I have many options left, and formatting my laptop is a dreadful prospect. I was wondering if you could give me some advice.
I have kept all logs of the security programmes that I've run.

Thank you in advance, and looking forward to hearing from you.

A:Completed all instructions, but still getting adware pop-ups

Welcome aboard

Never follow steps from other topics. Every computer is unique.

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

57 more replies

Hello,

Had the "Security Center" come up on this computer...got rid of it using the tutorials on this site, along with trying all the other suggestions for removing rootkits that may be causing the redirects. Some solutions seem to run their course, others don't. Still having issues: browser redirects, browsers stop working, MBAM errors, Start menu blank, "waiting for background programs to end" on shutdown.

So, not sure where to go from here. Help please.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by Chance at 6:41:48 on 2012-01-23
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.2379 [GMT -7:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

A:Completed all self-help tutorials, still have rootkit

22 more replies

A neighbor brought over his computer since he knows I help folks with infections.  It appears he already ran and removed infections found with SAS Portable and MBAM.  I can include those logs if you like so let me know.

DDS Log

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by HP_Administrator at 12:32:46 on 2013-08-16
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.958.456 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ================
.
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalS... Read more

A:Infected PC with some Removal Completed

Attached file ...

3 more replies

I just started using Microsoft 2010 and in the Outlook tasks I have created recurring tasks. In the old XP version when I completed a recurring task, the completed task would move to the top of the list. Now, it just puts it below the original task. Is there a way to automatically move completed tasks to the top of the page?

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I am using SQL Server 7.0.
I have databases DB1 (only current values) and DB2 (both current and old - keeps history). When I update (or insert), on DB1, a copy of the row I am working on has to be sent to DB2 using a trigger. What gets completed first? The update process on DB1 or the action started by the trigger? I am asking this because of what I found at this site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/architec/8_ar_da_1tup.asp

…..
You can use the FOR clause to specify when a trigger is executed:
AFTER
The trigger executes after the statement that triggered it completes. If the statement fails with an error, such as a constraint violation or syntax error, the trigger is not executed. AFTER triggers cannot be specified for views, they can only be specified for tables. You can specify multiple AFTER triggers for each triggering action (INSERT, UPDATE, or DELETE). If you have multiple AFTER triggers for a table, you can use sp_settriggerorder to define which AFTER trigger fires first and which fires last. All other AFTER triggers besides the first and last fire in an undefined order which you cannot control.

AFTER is the default in SQL Server 2000. You could not specify AFTER or INSTEAD OF in SQL Server version 7.0 or earlier, all triggers in those versions operated as AFTER triggers.

…..

This statement sounds confusing?

A:Which is completed 1st? a transaction or a trigger?

Enforcing Business Rules with Triggers
Microsoft® SQL Server™ 2000 provides two primary mechanisms for enforcing business rules and data integrity: constraints and triggers. A trigger is a special type of stored procedure that automatically takes effect when the data in a specified table is modified. A trigger is invoked in response to an INSERT, UPDATE, or DELETE statement. A trigger can query other tables and can include complex Transact-SQL statements. The trigger and the statement that fires it are treated as a single transaction, which can be rolled back from within the trigger. If a severe error is detected (for example, insufficient disk space), the entire transaction automatically rolls back.
This means that the trigger completes before the transaction, you can rollback a transaction within a trigger as mentioned above so in your case the action started by the trigger completes before the update action.

2 more replies

Hi, I just built a new computer, and it's running XP Pro 64-bit. It ran fine for the first week, but now I'm getting a problem everytime I open "My Computer". Instead of showing my drives, it does the search animation. After a minute or two, it will either find all the drives, or it will say something like "This operation could not be completed because (something) is being used by another program." and gives me two options: "Retry", or "Switch To". When I click "Switch To" it opens my "Start" menu.

A (possibly) related problem is when I open IE, I get shown a set-up menu, but when I click "Save Changes" the webpage hangs. I can bypass this and use the internet fine though. Also, my computer randomly hangs sometimes when playing games.

I'm pretty disappointed with all these errors on what was supposed to be my fresh computer... Any help is appreciated.

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I had a problem with my yoga 700 11". The laptop freezes every so often (3-6 hours). At first I thought it's the drivers that need to be updated, then Windows 10 updates, then BIOS update.I tried all of that but the problem still persisted. I did the recovery reset but still the same... I created Linux system on USB flash drive and booted the laptop with it. Even under Linux the laptop was freezing.I contacted lenovo support team and they said the laptop needs to be repaired and they send me the return free postage vocher. I put my laptop in the original box and posted it as I was instructed (for some reason it was send to Germany). The company name that issued me with the postage slip was MEDION AG - A Lenovo CompanyAfter 13 days I got an email saying:"...After assessing your device, the repair center has deemed that a repair cannot be completed under the manufacturer?s warranty due the case of the device showing signs of inappropriate treatment. ..." There were two pdf documents attached to the email. one with the detailed photos of the damage ( see photo attached) and the other one, the cost estimate document. In the document I was given two options:1. accept the cost of repair (£54.65)2. not accept and the laptop would be return to me (I would be still charged fat price of £44.07)My reply was that I do not recall the laptop having this damage and I always looked after it. I was suprised when I saw the photo. I also added that my main concern was that th... Read more

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G'day, I'm running Windows 7 Home premium on a Dell Inspiron laptop.

When I am trying to organise my music files and folders in my music Library I randomly get this error:

The action can't be completed because the folder or a file in it is open in another program.

But there can be nothing else open, no media player, (neither WMP or Media Monkey which I usually use), or any other window open at all. This is intermittent. Sometimes it works sometimes it doesn't.

For example; I just discovered that I have a Chris De Burgh folder with a couple albums in it and another folder titled Chris De Burgh - Greatest Hits. I decided to move the latter into the former and rename the latter to simply Greatest Hits. At first it wouldn't copy into the Chris de Burgh folder at all and the dreaded error came up. I clicked on another folder, went back and tried again and it worked. After putting the CDB-GH folder into the CDB one I tried to rename it, (without opening it). The action can't be completed blah blah blah. Retry doesn't work. This time I had to close windows explorer and open it again and browse to the folder and rename it.

Sometimes it works first go, sometimes you have to click elsewhere then come back to it, sometimes you have to close explorer, sometimes it simply refuses until I restart the pooter. I've tried deleting everything in the temp folder, (%temp%) but there are files in here which won't delete either coming up with the same message. I guarantee that the f... Read more

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Trying to restart will not allow me to login, keeps telling me wrong pass word, (didn't think i had setone yet)think its microsoft thats causing the problem, it says i need a removeable media, what the hell is one ofthem. i'm already on line at home.     Can anyone help me please

A:New netbook setup not completed,

Hello, Thank you for posting in the HP Support forum. Is this re. Windows login ? You can't login to Windows? If yes, I have encounter such a problem once only but was with Win 8. Anyway - if this is a new computer you can revert the software back to factory default settings. Eventually you should create a local account (not login with Microsoft account). At the end, you can always migrate the local account to Microsoft account. If this is not re. Windows login, please provide back details.

1 more replies

Deckard's System Scanner v20070905.67
Run by Tom Roach on 2007-10-01 10:32:34
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
104: 2007-10-01 14:32:38 UTC - RP355 - Deckard's System Scanner Restore Point
103: 2007-10-01 14:17:25 UTC - RP354 - Installed WinZip 11.1
102: 2007-09-30 07:00:16 UTC - RP353 - Software Distribution Service 3.0
101: 2007-09-29 17:11:48 UTC - RP352 - Removed Adobe? Photoshop? Album Starter Edition 3.2
100: 2007-09-29 16:55:46 UTC - RP351 - Installed Windows Internet Explorer 7.

-- First Restore Point --
1: 2007-09-24 19:33:06 UTC - RP252 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as Tom Roach.exe) -------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-10-01 10:39:35
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16512)

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe

A:WinAntiVirusPro - 5 steps completed

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that & a fresh Hijackthis log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

13 more replies

Hello and thank you for any help you may be able to give. I've gone through the five required steps before posting my logs for help.

I've run Spybot, Adaware and SuperAntiSpyware and can't seem to clear up whatever the issue is.

Following are the required log files (as well as the "extra" text file attached):

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:06:02 PM, on 1/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\vtsphlxp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program File... Read more

A:HijackThis Log - completed 5 steps

bump

anyone?

19 more replies

Not sure if this is the correct forum to post this in but..

Have installed Windows 8 64bit on three computers, all similar spec (amd a8 processors and gigabyte f2 motherboards with 8gig ram.)

Windows seems to be ok in every other respect other than I am getting an error in the metro store. When trying to install any app I get the error:

I have searched the internet for this error, and although I can find similar errors, I can see no one else having the error code with the same scrambled type.

We got around the error by signing in to a microsoft account, but then we are unable to create a pin for said account (the cursor just spins).

This happens on all three computers.

Any help greatly appreciated.

A:your purchase couldn't be completed

Have you tried copying & pasting the error code in Google ?

I find that helps.

EDIT--

I Googled & found nothing.

Perhaps this phone number will help.
I've used it & got good help from Microsoft.

Microsoft Product Support Customer Phone Number | Shortest Wait | Best Support | GetHuman.com

2 more replies

log listed below : DO YOU WANT THE PANDA SCAN SCAN ALSO?

had constant pop ups- they have stopped- system very slow..avast found virus in operating system-win32:agent-PSG [drp] and vtutr.dll -
trojans

I just know how to computer surf- my son goes to online school- so we really need this computer
log listed below

Deckard's System Scanner v20071014.68
Run by wpccs on 2008-02-03 18:09:34
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.

-- Last 1 Restore Point(s) --
1: 2008-02-03 23:09:39 UTC - RP1 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 248 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-03 18:13:54
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe

A:hijackthis log- completed 5 steps

Hi dorimom, and welcome to TSF.

Sorry for the delay in looking into your log, as we are extremely busy as you may have noticed. If you still require assistance and are not seeking help elsewhere, then please carry out my instructions.

Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription.

--------------------------------------------------------------

Please download HijackThis. This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click on the "Install" button. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Close HiJackThis

--------------------------------------------------------------

Since it has been awhile... Please run Deckard's System Scanner (dss.exe) again, and post the resulting log.

--------------------------------------------------------------

C:\Deckard\System Scanner\main.txt

5 more replies

Recently installed kaspersky pure 2. 0 .Getting error message that backup task has not been completed. I have read that this is a known issue. Is there a solution to correct this problem? Thanks.

A:backup task has not been completed

Welcome to Seven Forumsnancy159. As you say, this is a known issue

Quote:
5. Main known issues

The maximum size limit for Quarantine and Backup and Restore does not work.
Some application windows do not correspond to Microsoft computer management from keyboard standards.
Groups of windows cannot be closed through Windows 7 taskbar.
Application window cannot be closed through Windows 7 taskbar preview.
"A backup task has not been completed" status is displayed in the general protection status and in the Backup and Restore section when backup tasks are performed.
Protection parameters cannot be reverted to default values.
AVZ reports cannot be created under 64-bit operating systems.
In some cases, characters cannot be entered using the Virtual Keyboard in entry fields of web browsers or applications.
When in Safe Run mode, Microsoft Outlook Express (Windows Mail) email client may fail to display some email messages received from the standard Microsoft Windows environment.

Kaspersky PURE 2.0: commercial release (build 12.0.1.288)

Have you tried creating a backup task?

How to create a backup task in Kaspersky PURE 2.0?

A Guy

1 more replies

I'll give some background.

I have a tri-boot setup. Windows 8 one ssd, windows 7 pro on a second ssd and ubuntu 13.04 on a partition on a 2 gig raid 1. The boot partition is on the windows 7 ssd. All drives are on the same Intel controller. Prior to the 8.1 attempt it worked. I'd boot the w7 ssd and a black win7 style boot screen would appear with the 3 OS choices. I'd been using win 8 as primary since it's release with no real issues.

I updated through the store early today and the process had a hitch after the first reboot but I rebooted and it completed the install. Windows 8.1 started and walked me though an initial setup. Once in, all looked pretty much unchanged. The only issued was it asked me to reinstall some XLan software.

I rebooted to check my other OS's and the problems began. I boot up, it loaded the blue win8 boot screen with all 3 OS present when I attempted to boot ubuntu it went to a black screen with no possible input. Hard rebooting brought up the grub bootloader (not win8 bootscreen) and I was able to enter ubuntu. Same thing happened with win 7 pro. I soft rebooted and the win 8 bootscreen appeared. Choosing win 7 took me to a hung black screen - hard reboot directly started up win 7. Restarting to win 8 bootscreen again and choosing win8.1 took me to another black screen - Hard reboot from there started up a win 8 repair process.

This is always the case with each of the 3 OS's. I have found that I can get into win8 if I enter through safe mode ... Read more

A:8.1 update completed but problematic

I have the exact same problem. I even had the XLan error you described. Once I restarted the computer, it always go to a black screen. I do not have multiple OS's to boot into, but the black screen always comes up after the little blue windows 8 loading screen.

If you get your issue solved, please report back.

Update:

When I tried your suggestion of enabling Debugging, it loaded up. However, 1-2 minutes later it would freeze and I would have to push the reset button on the machine. In Safe Mode, I didn't have any of the freezing, but when I tried to uninstall Norton Internet Security, it would freeze. After a restart, I downloaded the Norton Removal Tool, and removed Norton. At this point, starting Windows 8.1 with Debugging allows me to stay freeze-free. However, trying to start up without Debugging gives me the same black screen.

Another thing to note is that when I have all non-Microsoft services stopped, I still get the black screen upon bootup. I'm not quite sure what Debugging mode does in terms of bootup, but its definitely a workaround for now. I used msconfig.exe to keep debugging turned on for now.

Again, if someone figures out the fix, report back.

2 more replies

Hi I just completed my second homebuild, I installed windows 7 pro and have been running it for over two weeks now, (got it pre release from msdna for free, thats right free, gotta love being a student, as many copies of 7, vista, xp and visual studio, and tons of other cool software for nada.)

anyway:
asus m4a78-e mobo
8gb (4x2gb) ddr3 ram
amd phenom II 945 3.0ghz quad core processor.
xfx hd 4850 1gb gddr3 gpu 256 bit with 512mb onboard already
2 x 500gb hitachi deskstar hdd's
sunbeam acb9 acrylic green led pc case (12 green leds, with 5 80mm green led fans, and custom fan grills.)
19" tft
650tx corsair psu
onboard sound and networking

it works great, so far I haven't seen the cpu go over 8% you through stuff at it it gives you a blank look and shrugs, it took a virus scan, dreamweaver, word and a few web pages (chrome) at 8% for god's sake. Anyway i'm very pleased with it.

BUT it only lists one hdd in the my computer section and that is the drive that i installed windows on, I don't know if the other one is formatted or not, I would say not, the bios recognises both of them, but my computer displays only one, i have not used raid in any form. Whats the solution?

Thanks alot, bob.

A:New build completed, but second hdd not recognised by os?

you shoud try this :
On "My Computer" Icon right click it and click MANAGE, click on DIsk Management..you may find your C: drive as Disc 0. Then look if you find drives that is unallocated..if you find it, click on the on it, right click and format the drive and click ok..just wait to make a 100% and you should after that it is healthy and formatted and you should the other drives now..try this tnx

3 more replies

I got my P50 a few weeks ago and yesterday its LCD went half black. OK, this happens.I turned it into authorized premium repair center and they got LCD replaced (as my P50 is under warranty). No big deal.However, they could not re-calibrate the new LCD screen because I do not run Windows on my P50 (running Kubuntu).It would not be a big deal either (the Panel Replacement Utility they have does not run on Linux, but I can live without that), however there is one worrying thing: by my request, they printed Lenove repair instructions for me where it is stated, that "Failing to run the Panel Replacement Utility program will require another LCD panel replacement". Please note "will require". My interpretation of this statement is that LCD will fail again unless I run this Panel Replacement Utility which requires Windows (not Linux version exists). Repair guys could not comment on that in either direction.REALLY????So, despite the fact that nor P50 user guide nor warranty description limit me from using non-Windows OS, the P50 cannot be repaired to be used in full capacity unless I use Windows.Do I miss anything? Is this an official position of Lenovo on non-Windows OS use on ThinkPad P50?

More replies

The action can?t be completed because the folder or a file in it is open in another program. I suspect that my anti virus, Norton 360, is stopping me from deleting a specific folder, it happens only in one specific folder.
When I restart my computer, it takes time to the regular background tasks to "wake up", so I can delete it once the computer turns on, but then something stops me from deleting the folder. I am not sure if it is Norton 360, or another problem.
Would it be a Malware?

A:The action can’t be completed because the folder or a f...

not positive what it could be ,anything knowing computers .
to see if its Norton 360. disconnect from intern ,disable Norton360 temporally ,how to do so will be in the settings of Norton , after its disable try deleting file.

just found this in google ,how to disable Norton temporally .

Try right clicking on the 360 icon in your notification area. You should be able to disable protection features for a specified time. Remember that you are unprotected while doing this, so you should disconnect from the Internet while doing this. Remember to reset the protection when you are finished.

6 more replies

Hi, I have already run Ad-aware using the required settings multiple times and removed everything I can on my own. Ad-aware could not remove iboboi.dll and I believe that is the root of my problem. But on startup that file is gone.

Here is my hijack this log, with the analyzer. Thank you in advance for the help!

===========================================================================================================================
Log was analyzed using HijackThis Analyzer - Updated on 1/7/05

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVir... Read more

A:Urllogic Pop-ups, completed all prereqs

Let's see if these logs will show us anything:

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Do not run it yet.

Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready):

Open up HijackThis and go to Config->Misc Tools and check the first two boxes there. Now click on the Generate StartupList log button. Post that log in your next post.

Right click on this link and choose Save As...Save it to your Desktop. Make sure you have disabled any programs that may block/disable scripts (ex: Ad-Watch, TeaTimer, Norton, etc.). Double click on Silent Runners to run it. This will take a few minutes. It will create a file called Startup Programs followed by your computer name and current date. Open up that file and post all the contents here in your next post.

Download Find-qoologic. Unzip the files to your Desktop. Open the qoologic folder and run the qoologic.bat file. Wait a few minutes for it to finish. When the dos window disappears, go to your C: drive and open up the log.txt file. Copy and p... Read more

7 more replies

Hello,

This is a follow-up to my original thread here -

http://www.sevenforums.com/crashes-d...ease-help.html

I completed 1 RMA with HP and the teleplan service center guys sent me the machine back with the note - no issues found, reloaded OS. This time they loaded the OS with SATA controller as IDE as opposed to the default RAID setting that had come when I had purchased the system.

I let it run overnight hoping for the best but see the BSOD error in morning - I would really appreciate if somebody can pin point the issue so in the next RMA I can advise HP Teleplan guys about it - they seem to not spend great deal of time researching the issue but try to do a quick fix that obviously didn't work.

Appreciate all your help !

PS - my System specs -

System Manufacturer/Model Number HP Pavilion Elite HPE-210F
OS Windows 7 Home Premium 64 Bit
CPU AMD Phenom(tm) II X4 945 Processor, 3000 Mhz, 4 Core
Motherboard H-RS880-uATX (Aloe)
Memory 8 GB PC3-10600 MB/sec (message as PC3-8500)
Graphics Card ATI Radeon HD 5450
Sound Card Integrated Realtec ALC888S Audio
Monitor(s) Displays Acer? H243H
Screen Resolution 1920 x 1080
Keyboard HP USB
Mouse Microsoft Compact Optical Mouse Model: 1016
PSU Bestec 300W
Case Mid-size ATX
Hard Drives Western Digital Caviar Green WD10EADS-65M28X
Internet Speed ATT DSL 6 MBPS

A:1st RMA completed - still random BSOD

Your dumps indicate conflicts and memory corruption. Uninstall Symantec using this removal tool: Tool. Many third party security programs create conflicts with Win 7 and Norton is no exception. Norton was involved in one of the crashes. Download and install Microsoft Security Essentials. It will not cause conflicts. Make sure Windows firewall is turned on.

Uninstall or upgrade CyberLink. Its driver, 000.fcl, Fri Sep 26 09:11:22 2008, is out of date. Outdated drivers can and do cause conflicts and BSOD's.

I find another slightly out of date driver loaded on your system. Update this driver from the link provided.

Quote:
usbfilter.sys Fri Apr 03 07:39:51 2009 - AMD USB Filter Driver (likely part of the chipset drivers). http://support.amd.com/us/Pages/AMDSupportHub.aspx. Update this driver.

Follow these suggestion, reboot and let's see if your system is more stable. Post back and let us know. If you get anohter BSOD, upload it and we will go from there.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff80002804000 PsLoadedModuleList = 0xfffff80002a41e50
Debug session time: Thu Dec 16 09:41:31.624 2010 (GMT-5)
System Uptime: 0 days 8:53:11.013
...............................................................

8 more replies

I recently had a virus and used HP recovery and now I don't have any sound. I originally posted this in the sound card forum and was instructed by deejay100six to go through the five steps of identifying a virus. I completed those steps and below is my Panda Scan results. I have the hijackthis results when ever you need them. I originally went through all of the basic steps to fixing the sound problem but nothing worked. Thanks again in advance.

ANALYSIS: 2008-08-16 02:24:44
PROTECTIONS: 1
MALWARE: 19
SUSPECTS: 2
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
avast! antivirus 4.8.1229 [VPS 080815-0] 4.8.1229 Yes Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location

A:No Sound/5 steps completed

I need some help here guys. Below is my hijackthis results.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:35:50 AM, on 8/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\gearsec.exe

4 more replies

ok, i know i have malware on my computer. i read the 5 steps to do first....

step one-
i ran ad-aware (i have pro edition), no problems found,
aswell as spy bot s& d and cwschredder, all fine

syep two-i have norton and avg, no problems

step 3-none from that list

step 4-none from that list

step 5-can't update from windows, just get errors

here is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:51 AM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator.JBOOGY\Local Settings\Temporary Internet Files\Content.IE5\ZQQBBUH0\stng260[1].exe
C:\Program Files\a-squared\a2guard.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\explorer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Inte... Read more

A:ok, difinitely need help. i have completed the five steps

Hi,

Quote:

If you are seeking help for spyware/antivirus issues, or wish to have your Hijack This log checked, please do not post here!

Post it at the HijackThis Log Help section. I think I mod will move this post.

5 more replies

I want to run combofix cause i went to a website and possible clicked on something i should not i beleive i may have a back door trojan

The error i am getting is

Windows cannot find "NircmdB.exe". make sure you typed the name correctly, and then try again.

I tried renaming to cf.exe no luck i even try using SDFix in safemode no luck when i click on runthis bat file cmd start then close so i dont know what is going on..

In the past i had vista and abale to run combofix and get rid of any virus i had . Now with window 7 i am getting this error above

Any help to run combofix would really appreciate. All i want ot do is run combofix on window 7

thanks

A:Combofix will not run on window 7 full retail version, combofix will not run error

3 more replies

Hi,

My original problem is,
I can connect to internet without problem. But even if I connect to my office's VPN through "Check Point Secure Client" software, I can not connect to my office's Intranet. I mean can not access emails through Outlook or can not open Intranet Homepage. etc... When open IE and try to access intranet homepage, it complains that "your computer is connected to internet but not connected to intranet"

I had exactly same problem in past and Combofix fixed this problem.

Problem now :
Yesterday when I run Combofix, it loaded Blue Screen. Then said, your Combofix is old and newer Combofix is available do you want to download ? I said, Ok.
Then it shown me progress bar showing that it is downloading. But, after download, Blue Screen disappeared and another Blue Screen openned automatically.
This screen was blank.

Since then, no matter what I do, my computer remembers that Combofix was run earlier and always starts with Blank Blue Screen and does nothing. Stays blank for hours doing nothing.

Can you help me fix this problem ?

Thanks & Regards,

Hi,

My original problem is,
I can connect to internet without problem. But even if I connect to my office's VPN through "Check Point Secure Client" software, I can not connect to my office's Intranet. I mean can not access emails through Outlook or can not open Intranet Homepage. etc... When open IE and try to access intranet homepage, it complains that "your computer is connected to internet but not connected to intranet"

I had exactly same problem in past and Combofix fixed this problem.

Problem now :
Yesterday when I run Combofix, it loaded Blue Screen. Then said, your Combofix is old and newer Combofix is available do you want to download ? I said, Ok.
Then it shown me progress bar showing that it is downloading. But, after download, Blue Screen disappeared and another Blue Screen openned automatically.
This screen was blank.

Since then, no matter what I do, my computer remembers that Combofix was run earlier and always starts with Blank Blue Screen and does nothing. Stays blank for hours doing nothing.

Can you help me fix this problem ?

Thanks & Regards,
_____________________________________________________________

I will be happy to go for paid services available if any.

Please guide me if any paid services atailable who can help me solve this.

Thanks & Regards,

1 more replies

Hi,

My original problem is,
I can connect to internet without problem. But even if I connect to my office's VPN through "Check Point Secure Client" software, I can not connect to my office's Intranet. I mean can not access emails through Outlook or can not open Intranet Homepage. etc... When open IE and try to access intranet homepage, it complains that "your computer is connected to internet but not connected to intranet"

I had exactly same problem in past and Combofix fixed this problem.

Problem now :
Yesterday when I run Combofix, it loaded Blue Screen. Then said, your Combofix is old and newer Combofix is available do you want to download ? I said, Ok.
Then it shown me progress bar showing that it is downloading. But, after download, Blue Screen disappeared and another Blue Screen openned automatically.
This screen was blank.

Since then, no matter what I do, my computer remembers that Combofix was run earlier and always starts with Blank Blue Screen and does nothing. Stays blank for hours doing nothing.

Can you help me fix this problem ?

Thanks & Regards,
_________________________________________________________________

I'll be happy to go for Paid Services available if any, in order to solve this problem.

Kindly advice me if there are any around, who can support me over internet to solve this problem.

Regards,

A:ComboFix Blank Blue Screen, everytime I run Combofix

When shown the disclaimer, Select "2"With Regards,Extremeboy

3 more replies

Hi.

Combofix was run (on my own) under Win 7 some time ago.  In the mean time I have upgraded from Win 7 to Win 8.1 to Win 10.  However, (with hindsight) it appears that I did not uninstall Combofix properly as I found the Combofix folder is still on my C: drive (whilst checking my storage usage) - unfortunately after having upgraded to Win 10. Please advise how I can remove the Combofix folder/uninstall Combofix without damaging anything as Combofix is not supported on Win 10?

Thank you.
Vari

A:Uninstall Combofix/Remove Combofix folder from Windows 10

Hi there,Please download DelFix by Xplode from here and run it as Administrator. Place a checkmark in Remove disinfection tools, then click Run. The tool will remove the remains of ComboFix on your system.

2 more replies

Hi everyone. For the past three days I have been receiving this message that crawl could not be completed on content source <winrt://{S-1-5-21-3185794972-1365723474-11604058-1002}/>. Can someone please tell me what this mean and how to fix it.
Thank you
rcap50

More replies

Hi

Just the other night while reading a forum I regularly visit, popups started to happen, a TAG (SearchUs) icon appeared on the desktop, Outerinfo appeared in the task bar, MS Office install window pops up, and a few others.

I have AVG, SpywareBlaster, Spybot, and a few other on my PC. After running them Spybot was able to remove a few but the Smitfraud-C.CoreService remained. All of the above symptoms are still happening about every 15 minutes or so.

I completed the first 5 basic steps from this forum you are supposed to do before posting a log. AdAware detected nothing. Panda detected 1 Virus, 37 Spyware, and 6 Hacking Tools/Rootkits. Hopefully somebody can help me. Here is the info...

PANDA:

Incident Status Location

Spyware:Spyware/Virtumonde Not disinfected C:\WINDOWS\system32\vturppm.dll
Spyware:Spyware/Virtumonde ... Read more

A:Smitfraud-C.CoreService, completed the 5 STEPS

PS: It took me 5 hours to do the above (yes... 5 hours) and do the 5 steps.

I took the time to follow the forum rules when posting logs and asking for help.

I hope somebody takes the time to help so the hours I invested don't go to waste.

Many thanks.

8 more replies

I used to have two desktops A & B, they have internet sharing and printer sharing , they were working fine.

Desktop A XP Professional SP2 PC has got two printers (HP and Samsung) connected directly (USB cable), and Printer sharing is turned on .

I bought another Desktop to replace B, because B is an old PC.

From the Desktop B (XP Professional SP2), when attempting to chose the option :
A network printer, or a printer attached to another computer Click to expand...

, to add a shared printer , I can browse and see the printers name (hp and Samsung), however, when I attempt to
connect both of them, I get the following error:
cannot connect to the printer operation could not be completed errorClick to expand...

Do I need to have admin account with their passwords on both Desktop to be able to share the printers ?

I have seen this, but I could not find as solution to my case.

http://forums.techguy.org/windows-vista/525885-cannot-connect-printer-operation-could-2.html

A:Cannot connect to the printer operation could not be completed

Both PCs have XP prof SP2, and both of them on the same workgroup name (MSHOME).

There are no firewalls running on both PCs

1 more replies

During the boot, a warning message from McAfee VirusScan shows:

McAfee ActiveShield has detected a virus on your computer. We recommend that you use the Scan feature to scan all the drives of your computer for viruses.
After I press OK, no change for the stucked screen at all, but wait about 2 minutes, the above message box showing again.

Thank you in advance.

6 more replies

I cannot shut down program anymore via the task manager plz tell me why is the a fix
for this please i going crazy over this XP Pro

A:The operation could not be completed - access denied

Some programs cannot be terminated via task manager, however, try opening your web browser and then try to terminate it.
For Internet Explorer the process is IEPLORER.EXE or iexplorer.exe (WARNING!: Do not terminate explorer.exe, terminate iexplorer.exe)
For Mozilla Firefox the process is firefox.exe
good luck, smartguy01

1 more replies

Intel Core 2 Duo E6750
2gb Ram DDR2 800mhz
Intel P35 Motherboard
Bundle of CPU, Mobo and RAM:240 pound
PowerColor ATI Radeon 3870 XT Xtreme graphics card:129 pound
Coolermaster Case and PSU:43 pound
SATA HDD:32 pound
DVD R/W DRive:19 pound
Windows Vista

or this psu(with my old case):60 pound
this would drive the total to 540 quid.

Overall=523 pound.

Will this all work together?
Is it good enough to be a gaming pc on Vista?
All components ok?
Unfortunately, i have a budget of 500 quid, which was broken a bit by Vista, so cant break it any further
Thanks
MrRandomer

A:Completed Idea for a rig. Comments and Ratings please?

that's one heavy computer... (just kidding)... I can't comment on the price, but the only think you listed that may not "work together" because it's often overlooked is the power supply. You didn't say which one you are using, but cheap power supplies and often those included with cases will not work with high-power systems (core 2 duo + 3870), even though the power supply may advertise high power ratings.

2 more replies

I have a Word 2007 form template that is locked so that the users can fill in the forms, but there are several areas of the form where the user can input addresses and they will need to copy these addresses after the form is filled out in order to make mailing labels, so I need some code or a macro to unprotect the form so that they can copy the addresses. I don't want to show them how to manually unlock forms because some of them can get pretty creative and I don't want them changing the ORIGINAL form template.

More replies

Hi,
I have a windows XP Proffesional
intenet explorer 8 ( I think )
I have had viruses on my computer, but they are all fixed by now,
but it knocked out my printer,
so that my computer does not see my printer installed
I have a HP laserjet printer 1100
and when I tried to go to control panel printers and faxes,
add a printer it does not see it,
even though I installed my HP drivers
error message says
" operation could not be completed,
the print spooler service is not runing "
even though I installed the drivers,

thanks
Sigmund

A:Error message operation could not be completed

3 more replies

I try to change the priority of warcraft 3 but it tells me "the operation could not be completed access is denied". Yes I am the only user and administator on the pc so how can I make the warcraft 3 priority higher? I play the game sometimes and when I do I lag in this game called green td because of to many monsters or something. I know its not my pc because I can play GTA IV on high/highest on all settings at 1920x1080 resolution with a solid 25 fps with normal priority. Anyways here my specs:

AMD Phenom II X2 511 3.4Ghz
5gigs of ddr3 ram
Nvidia Geforce 9600 GSO verto 768MB GDDR3
750GB HD with 435GB free

Green td is the only game I lag at so I wanna try changing the priority but I can't so any help would be great.

I also have a good internet plan so I am not sure why I lag. I have a 25/25 Mbps plan from verizon fios.

A:the operation could not be completed access is denied

Hello iseeu1001,

Why do you want to change the priority of Warcraft (I am assuming the process)?

Also, I am not familiar with Green TD... I don't know if changing the priority of the process will help your lag at all.

11 more replies

Hi,

Today I keep getting this famous window popping up in the middle of my screen and no matter how many times I reboot it reappears again.
I know you've had threads on this before but I thought I should post a log from Hijack This in case my version is specific:

By the way I'm using Firefox not Internet Explorer

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:33:50, on 18/07/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\Program Files\AVG\AVG10\AVGCHSVX.EXE
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Acer\OrbiCam10\OrbiCam.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe

A:This action cannot be completed because the other program is busy etc..

16 more replies

Just installed new 48 speed burner--newly completed CD's when played on a multi disc STEREO, upon completion just stops and will not move automatically to play the next cd. I am using another writer (16 speed ) as a CD ROM and when cd's are made on that writer , it works correctly. Existing CD's move properly .

Speed works properly except that it only gives me options up to 40 speed even when I insert a 46 speed media-- that's not a big problem unless it relates to the above major problem---

I am using ROXIO 5 software on XP with 2.4 g cpu

Help would be greatly appreciated. Thanks Ralph

A:Completed burned CD Play PROBLEM

Make sure you set it up to close the disk.

It isn’t that unusual for the burner to analyze the CD and decide it shouldn’t be burned at the speed on the CD media box. It would be unusual if the media was Taiyo Yuden, Sony or Fuji, but not so for rebadgers who grab whatever is cheap like TDK, Imation, Maxell or a long list of discounted El Cheapos.

2 more replies

How do I get game results after they are posted. In a close game, I don't even know who won!

A:EA Scrabble--don't get completed game info.

It is the latest version of ios on ipad 2

1 more replies

And by completed the steps i mean i wasnt able to partially do any of the five steps

Step 1: I cant access the add/remove programs option on the control panel, it comes up with this message.

This file does not have a program associated with it for performing this action. Create an association in the folder options control panel.

Step 2: I cant use email on the computer, keeps saying cookies are disabled even though i put it to allow all.

Step 3: Well i never cleaned the system so why bother trying to install these programs? I probably wouldnt be able to install them anyway.

Step 4: When i go to the update site, it says it cant continue because one of the following programs isnt working
BITS
event log
i follow there directions, my computer refuses to allow me to enable automatic updates

Step 5: im not downloading that program because the way it looks im gonna have restore my system

so is my system completly messed up or can you guys help me out?

More replies

I'm using Windows XP, I installed, Spybot Search and Destroy and Spyware Blaster (basically completed all 5 steps).
The problem that I'm having is that my computer takes forever to turn on. Then there are alot of error messages (windows has encountered a problem in " " program and has to close), there are about 20 of these messages, all referring to windows/system32/XXXX.exe where xxxx are all different program files. Most of this started when my kids were playing an online game called Maple story (from Nexon) and a game called Banned story. I've also deleted a program called Absolute start up (that still seems to be lingering, as well as AOL instant messaging (aol always gives me problems). Also hard to get rid of is Spyware bot (as opposed to Spybot search and destroy). Previous to this mess that you see in my log, I ran my Mcafee virus scan and detected (& removed) several viruses (trojans, worms). I hope you can help me clean my mess! Please let me know if you need more info! I've attached the extra.txt. thank you!!!

Deckard's System Scanner v20070905.67
Run by Sandra on 2007-09-13 15:20:29
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
44: 2007-09-13 19:20:39 UTC - RP44 - Deckard's System Scann... Read more

A:Computer bogged down, I've completed the 5 steps

Hi.
Quite a bit to tidy up....

Go to Start > Run and type

cmd

and OK. Type the below commands and hit "Enter" after each line

sc stop g6euuloz4omli7
sc delete g6euuloz4omli7

Type Exit to close.

=================================

Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in the quotebox below into it:

Quote:

File::

C:\WINDOWS\system32\bi.exe
C:\WINDOWS\system32\i.exe
C:\WINDOWS\system32\zpoaktwskm.exe
C:\WINDOWS\system32\hklsyrutqdfb.exe
C:\WINDOWS\system32\zkxl.exe
C:\WINDOWS\system32\bxhrwlxbmfmk.exe
C:\WINDOWS\system32\snu.exe
C:\WINDOWS\system32\mzzen.exe
C:\WINDOWS\system32\uxlahgmomyk.exe
O C:\WINDOWS\system32\eni.exe
C:\WINDOWS\system32\aoebviepf.exe
C:\WINDOWS\system32\saqxdpoh.exe
C:\WINDOWS\system32\vlxriufvzco.exe
C:\WINDOWS\system32\szwdlrxb.exe
C:\WINDOWS\system32\xijw.exe
C:\WINDOWS\system32\ftmvqslxii.exe
C:\WINDOWS\system32\rlpawdwuggsf.exe
C:\WINDOWS\system32\mih.exe
C:\WINDOWS\system32\kdepcd.exe
C:\WINDOWS\system32\dqwdsti.exe
C:\WINDOWS\system32\dvbeqh.exe

15 more replies

Hi Jason,

I have followed the steps outlined in the Malware Prep Guide. I was able to run both the DDS and GMER scans. The GMER scan completed with the message 'Warning, GMER has found system modification caused by ROOTKIT activity'.

FYI, I was unable to run Defogger - after downloading, received the message 'unable to open file'. I'm not exactly sure what disk emulation software is, but I am pretty sure that I have never intentionally loaded any.

I appreciate your time and support. One thing I have not found on the site is info on what this virus maybe doing while living on my machine. Is it safe to use IE? I'm avoiding important and high-risk things like banking and other financial transactions. Are there other risks?

Thanks again,

Jane

DDS log

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Jane at 17:39:04 on 2012-03-13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2940.292 [GMT -4:00]
.
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\install... Read more

A:Redirect Virus - scans completed

Original post was in 'Am I Infected' forum, dated 3/13, 9:46 am.

17 more replies

I posted this in the previous thread in the networking section and was advised to follow the 5 step guide and post the logs in here.

This is the previous post and the logs.

I have had a read of the alot of forums including this one and noticed a few people having similar issues however no solid solutions have been offered.
Many claim the problem relates to malware but i see no evidence of that.

The Situation.
I have recently moved into a new place and have connected to a freedom plus cable internet account with Optus in Australia, They have supplied me with a wireless netgear cable modem (CG814Wg v3) and a Netgear Wireless USB adapter (WG111 v2) However I am currently connected to the modem with an Ethernet cable. To try and Diagnose my problem.

The Issue
Upon starting the computer all software has access to the internet without hitch however after a short period of time (Between 5mins and 30mins) All software will lose access to the internet. MSN messenger will say it cannot establish a conection, Mozilla FF will show a blank page with "Done" in the loading progress bar displayed, IE will say it can not access the webpage and games will stay at the connecting phase indefinetly. Windows will claim the connection is still active and pinging google via command prompt returns positive results with no loss. Repairing the connection does nothing, the only thing that allows me access again is to restart the computer. The same issue occurs regardless of wea... Read more

A:Completed the 5 step Logging Procedure Now after your help :)

During boot up this morning I opened device manager and ended the process tree on
Explorer.exe and then started it again. Since doing so I have not dropped out yet, However the net is still running rather slow.

3 more replies

I am really liking the expanded "notifications" section of Windows 10. Is there anything out there that allows for you to get OS operation notification E.G. File copy completed notification, and so on. It looks like right now it is only based on if the installed app supports it. I do a ton of file copying and moving and it would be nice to get it popping up and dinging saying it has completed.

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