Tech Problem Aggregator

Genuine Or Non-genuine Windows Problem

Q: Genuine Or Non-genuine Windows Problem

A friend of mine has a Windows XP Home Edition machine running Service Pack 2. She called me along this afternoon because she has been having problems with the machine for several weeks! Anyway this machine runs Norton Internet Security Center which was up to date as of a few weeks ago, but because of her problem it no longer seems able to complete its update process although she has 322 days left of her subscription. I tried several times but each time the update process terminated after doing some of the downloads. There is also an icon in her system tray area (right hand side) which refers to the non-genuine windows message and tells her to clickon it to resolve the non-genuine Windows problem.

The problem she has is that on boot up she gets a message saying that her version of Windows is not genuine (it is since it was supplied with the machine 4 years ago) and what is more it talks about Windows XP Professional whereas she has Windows XP Home. In addition to these messages which give her the option to resolve the problem now or later, she gets pop-ups at various times saying that her copy of Windows is not genuine, maybe counterfeit etc.

In addition when these problems started to occur she says she was no longer able to connect to the internet (she has a router and broadband) - I noticed that her connection was disabled so I re-enabled this and we can now connect to the Internet.

She also has problems with IE (think it is V8) whereby it comes up with an error after a short while and wants to close down, whereupon it restarts and runs for a short while before crashing again. I installed Firefox on her system and this appears to run fine.

She cannot log on to her email which is an MSN.COM account (she gets an error message saying her userid/password is invalid) - I tried to log on to my HOTMAIL.COM accouint from both IE and Firefox and got a similar message, although I know both userid and password are valid because I have used them since on another machine.

Initially when I tried her machine IE would hog the machine virtually 100% and the task manager performance graph would flat line at 100% for as long as I watched it. Subsequently it does not always seem to do this.

She also complains that sometimes she has great difficulty in getting some application windows to close - she can click on the cross in the top right hand corner of the Window but the application does not go away. I observed this problem with the Norton Internet Security Window (the cross was in a grey box not the normal orange one and it was inoperative) - selecting the Norton application in Task manager / Applications and clicking on 'end task' did cancel the window and terminate the application.

I think that is about all the general information I can give right now - does anyone have any clues about how I should start to eliminate her problem please?

A: Genuine Or Non-genuine Windows Problem

Welcome to BleepingOnce something has gotten by Norton's it's even harder to remove it, as Norton's is always running and interfering.For now let's start with a scan with MBAMhttp://www.bleepingcomputer.com/forums/ind...st&p=946998After installing and updating MBAM you might disable norton's after disconnecting from the internethttp://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/Remember to enable it before reconnecting, it's possible it's actually doing some good, if she hadn't paid for a subscription I would suggest a better software

2 more replies
Answer Match 102.48%

There was a 5 page thread on trying to downgrade from Ultimate to Win 7 Pro but I thought I should start a new thread. I have a thead on a different forum but was hoping someone here might know the answer.

Users computer says Windows is not genuine, was 7 pro, in Sept 2013 we upgraded to Ultimate to use Bitlocker. System bought from Dell, used Anytime Upgrade to Ultimate. I spent ages on phone with Microsoft today, they have completely agreed both copies are valid, and the computer is saying they're not, in error, they will not admit that it's a Windows Update that caused it likely.

They took over remotely, and 30 minutes later gave up, none of the methods worked. She then advised me to BUY a copy of 8.1 and do a clean install. I don't want 8.1, if we have to reinstall I'd rather do Win 7 Pro again(same valid code) and then up to Ultimate again(same valid code), or go to Win 10 when it comes out. Of course you can't upgrade a "non genuine" copy of Windows 7 to win 10, even if it is in fact genuine.

We don't want to have to reinstall. MS also told me I need to downgrade to Win 7 Pro, put in the code, then upgrade to Ultimate. To do that they said I have to do a clean install. I've seen all the links to Windows Downgrader but we aren't exactly thrilled to be advised to use a 3rd party app. I have not tried the registry suggestions yet, I'm not particularly comfortable dealing with the registry. Two questions.

If MS had been willing to just give me a new U... Read more

A:Another non genuine copy of Windows that is in fact genuine problem

Well you should be here.

http://www.sevenforums.com/windows-updates-activation/

Let try this.
Complete this tutorial by Brink and post the log here.
If I can't spot your problem I will find a expert for you.
Windows Genuine and Activation Issue Posting Instructions

Could you also post the system specs of the computer with the problem?

9 more replies
Answer Match 91.98%

Hi

I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.

It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.

I have had a look at some other threads on this forum on this issue, and so have dowloaded and run MGAdiag.exe, but to my inexpert eye, it appears to report everything OK.

I have pasted text in below, and would welcome more expert advice as to whther I have missed something, and if not, what should I do next?

regards

PB

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {8C7F9CCD-2889-4409-9146-8AC854B54943}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic... Read more

A:ASUS Notebook - Genuine Windows but getting not genuine messages

Hello PBroad and welcome to the forums

Try changing your product key to the one found on the COA sticker on your computer.

Tom

4 more replies
Answer Match 91.98%

Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!

A:Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?

  
Quote: Originally Posted by JamesL


Hi Sevenforums,


I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do?

Thanks!


Check the following link for some useful information;

Genuine Windows: frequently asked questions - Microsoft Windows

HTH

6 more replies
Answer Match 90.3%

Hello and thanks in advance to whoever can help me.

A couple of days ago I was downloading some video files and since I wasn't paying attention I clicked an .exe instead of a video file. I know this makes me the idiot, but I have beaten myself up over it for a while and cannot fix this myself so I am now humbly coming forward with my idiocy to get my Toshiba Qosmio back up and health. So here's the deal:

I got the popup that I wasn't running a genuine copy of Windows 7 64 bit Pro (which I am...came from the factory). Tried to resolve it online and the only answer I got was to buy another copy of Windows, which I don't really want to do. Then I tried to run Windows Update and I get random error codes as to why I can't. I tried a system restore and got a message that there is an error on my hard drive, to run chkdsk. Tried that, nothing. Even when Windows rebooted it wouldn't let me. So then I boot towards the safe mode menu and see an option for Windows Repair, choose that and click on system restore. I pick a restore point a week or so ago and try to restore. Negative. Got a message that not only could it not restore but now that restore point was damaged (hooray). Tried rebooting to that screen and all I get is black: pointer works with touch pad but not mouse. Tried booting into safe mode and I couldn't get explorer.exe to run and had no icons. Then rebooted to Last Known Good Configuration which is where I am now.

Another thing.... Read more

A:Suddenly my genuine Windows is showing up as NOT Genuine

From Microsoft .............Check your validation status by going to http://www.microsoft.com/genuine/validateIf that fails, go to the diagnostics page at http://www.microsoft.com/genuine/diag and see what it has to say.

32 more replies
Answer Match 90.3%

Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine.
I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010.
I have not had any problems with it until the note appeared on my laptop last week.
Can someone tell me how i can correct this please.
Many thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-RGMWC-2W4GQ-VMY3P
Windows Product Key Hash: R/80Ctxj8g/bq/IlJx/wyVh0ccg=
Windows Product ID: 00426-068-2899473-86248
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {784FE444-1C30-4FF1-A7D4-04470D64E265}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed ... Read more

A:laptop says copy of windows 7 not genuine but it is genuine

Windows Genuine and Activation Issue Posting Instructions

5 more replies
Answer Match 90.3%

I have Dell Inspiron 14z 5423 with Windows Home Premium 64 bit preloaded. Yesterday I reset my laptop with factory restore . But after that my OS became not genuine and showing message on the right bottom corner "Windows 7 Build 7601 This copy of Windows is not genuine". The product key which mentioned under my laptop not clear to read. so please help me how to get my product key and activate my OS with genuine key

A:After factory reset my genuine Windows 7 now not genuine

Hi.
Thank you for writing to us!
Kindly follow the steps below :
1.           In the search box of start menu type SLUI 04
2.           Enter SLUI 04 in the search box, and then tap or click SLUI 04.
3.           Follow the instructions on the screen.
Kindly private message the service tag and let us know if the issue is resolved.
Thanks
Robin

3 more replies
Answer Match 86.94%

I re-installed Windows 7 home premium on my refurbished optiplex 745.
Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:










So, if the product code on the sticker on my computer doesn't work, am i screwed into buying a new one?

A:Genuine Problems--Windows is not genuine.

Check the code with the online ID checker, make sure you are reading it correctly, there should be no reason it doesn`t work.

Online PIDChecker

Where did you get the 7 HP disc from ?

Did it come with the pc ?

9 more replies
Answer Match 86.94%

My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime. I do Slui 3 and fix it, because if I try to go online to do this it won't finish it up, it just sits there loading. I haven't had issues with this laptop at all otherwise. Been using it for years. Bought it brand new. I do have virus protection but I am beginning to wonder if this is a virus? Or something like that? You would think that after entering the right number and getting the yes this is valid that it would be fine?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RQ67M-QBW28-DVYVM
Windows Product Key Hash: QTqVTw6tsH0jceCOnEVTVh/X3yQ=
Windows Product ID: 00359-OEM-9823562-67984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {038B46C1-8A48-4319-87D0-748C6733406A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID... Read more

A:Windows Genuine Issue, It says Genuine then say it is not, over & over

What AV are you using?
Please disable real-time scanning/protection and reboot

If the notification has disappeared, re-enable real-time scanning and reboot again

If the notification is still present, first check whether the real-time scanning is still switched off If so, then re-enable it and post the result. If it's turned itself back on then tell me or try again using a different disable option.
Post back with the results

3 more replies
Answer Match 86.94%

I have a MSDNAA account where I downloaded my copy of Windows 7 Pro, so its genuine, but when my computer is idle for sometime, in the lower right corner of the screen, sometimes appears the "not genuine" text with "evaluation copy etc etc". I go to Control Panel - System, then windows activates itself again, turning genuine again. This happened two times, yesterday and today. Is this a bug or what?

A:Windows 7 pro activation - genuine / not genuine

To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!Carey Frisch

4 more replies
Answer Match 86.94%

Hello all, and thank you for the oppurtunity to post.
I got a Pop-up, titled Microsoft Security Essential, which states I am infected by a Trojan. At the same time I was surprised to see a Windows Genuine notification , which stated that because I have made major changes since I first loaded Windows XP Pro, I now have to reactivate windows. Is this for real? The Microsoft notice will not go away no matter what I do, it sits in the middle of the screen and resists all efforts to close.If this is a Virus I am sure I will need Help in removing. Thanking you in advance,

Newagedave

More replies
Answer Match 86.94%

Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.

But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.

I am a bit worried, although I can always solve the problem, it still irritates me when I see the 'Windows not genuine' message. What could be the cause of the problem and what is the solution?

Thanks in advance.

A:'Windows not genuine' message even though it is genuine

Try this
Genuine Microsoft Software

...and if you are using any cleaning util's / software you should probably look at them because that would be my first guess as to where they went.

9 more replies
Answer Match 84%

My computer (from lenovo) came with windows 7 (home). Because I run a domain within my lan, I purchased and downloaded windows 7 64 bit professional. Today I downloaded and ran System Mechanic pro (trial version) from Iola site. After running it and rebooting, my system shows that the system is not activated (windows is not genuine is show on desktop). After I ran MGADialog the log files show Genuine state set to non-genuine (0x00000000) for application Id 55c92. Also MGADialog showed :


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06525ADA-5A6F-4A23-8FEE-B84DBFC68363}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed ... Read more

A:Genuine state set to non-genuine (0x00000000) for application Id 55c92

Quote:
Windows Product Key: *****-*****-MV8MH-98QJM-24367


The Key is an OEM_SLP Key - and cannot possibly be legal in your stated scenario





Quote:
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Error: product key not found


This is possibly evidence of a failed hack to circumvent activation/validation.

From where did you purchase this upgrade?
What form of upgrade was it? (Anytime Upgrade/Retail Upgrade/OEM System Builder/Full Retail License?

3 more replies
Answer Match 83.58%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 82.32%

I had a non-genuine copy of Ms Office installed on my computer, and have now purchased a genuine copy. Uninstalling the old (non-genuine) copy is impossible because it doesn't have an uninstaller, and it doesn't even show in Control Panel's Add/Remove Programs. So I just installed my genuine copy in a different folder in Program Files, so that the non-genuine copy wouldn't interfere with the newly installed genuine copy.

The problem is that even though I tried opening Ms Word or Excel directly from the newly installed folder and not from the old link to the old version, it still gives me a message (like before) that says "Get Genuine Office - This copy of Office is not genuine".

How do I get rid of the old (non-genuine) Ms Office if I am unable to uninstall it? Please don't tell me to work on the registry - I don't want to touch the registry because I'm not a computer pro, and I won't know what I'm doing. I just want to get rid of the message that says get genuine Office.

I am using Windows XP Home.

Thank you
 

A:Solved: Switching from non-genuine to genuine Ms Office

7 more replies
Answer Match 82.32%

I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!

A:Win 7 Prof not genuine and cannot enter genuine OEM product key

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

9 more replies
Answer Match 82.32%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {33345A0B-6018-40FA-982B-D9A396DFB0D1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:My Genuine activation issue although I have a genuine license

Interesting.
The error message
Notification Reason: 0xC004F063.
...is a pretty specific one, and almost always means that the machine has been reinstalled using media other than the manufacturer's Recovery media, while still using the manufacturer's OEM_SLP Key instead of the COA Key.

For what version and edition of Windows is the machine licensed - according to the COA sticker on the case (or inside the battery compartment)

3 more replies
Answer Match 79.38%

I have a laptop with Windows 7 Home Basic OEM pre-installed, it was genuine and had COA on the bottom of laptop.
Accidentally, at that time I was 12 years old, so I don't know about 'crack', 'hack', software counterfeit, etc. . Thus, I thought my Windows was 'low', I want to upgraded it to Windows 7 Ultimate version with Windows Anytime Upgrade.

I searched key generator (keygen) on internet, I found it and generated the code (for Windows 7 Ultimate). Then, I pasted the serial number (product key) to Windows Anytime Upgrade. First, it was failed. So I cancelled the upgrade. But, when the laptop's shutdown and I turn it on again, it was upgrading to the Windows 7 Ultimate. How weird!

Now, I know the pirated / not genuine Windows is not safe, against the law, etc.

My question, is, I restored it to the genuine version of my Windows (7 Home Basic OEM) using my product key.
But I downloaded the setup using the Windows 7 Ultimate pirated (using keygen) that I told you...
Is my Windows become 'not genuine'?
After I restored it, It is very good, clean, doesn't contain virus or error, works perfectly. Then I upgraded it to Windows 10 Home.
Is it okay? Or I should buy the DVD to perform clean install so it is 100% clean?

Need your opinion, please...
Thanks

More replies
Answer Match 79.38%

I have a laptop purchased several years ago off e-bay with Win 7 installed and it worked fine for well over a year but then I got the " This in not a genuine win 7 blah blah and black screen. It was a little late to return the computer like over a year or more so I have just been using it with ugly accusatory messages and black screen! Ok Microsoft you win, I bought a legit new two DVD 32 and 64 bit Win 7. Since the machine came with the Ultimate version I bought the ultimate version.

Here is what I want to know. How do I substitute this genuine version for my bad version without losing my other programs? I don't want to start all over as I have a whole lot of programs that I want to keep as is. Can I do that?

A:Installing Genuine win 7 over non genuine version

Hello w6k and welcome to Seven Forums.

If everythig is working OK on your computer it should be just a simple matter of changing the invalid Product Key with the PK from your newly purchased disk.

Product Key Number - Change

2 more replies
Answer Match 78.96%

My friend`s computer has recently been shutting down at random and he asked me to take a look. The first thing I did was to clone his hard drive (using Drive Image) in case of problems during the diagnosis of the problem. Sure enough while trying it out the computer shut down and refused to boot due to several errors on the hard drive, which I treid to repair but to no avail. Not to worry I thought, I will just boot from the clone and carry on. Unfortunately when I tried to boot from the clone, I got a message saying that this was not a genuine copy of XP. I have tried everything I can think of including trying to get into safe mode but I am blocked at every turn. I can`t imagine why this does`nt work as I was with my friend when he purchased the computer (brand new) from a local shop two years ago and the XP CD was supplied with the computer. Hey Microsoft, If we are no longer able to clone a hard drive how are you supposed to upgrade to a larger one ? Can anyone see a way of booting this computer with this clone ?
 

A:Genuine Windows XP Problem

8 more replies
Answer Match 78.96%

here is the attachment please guide

A:Windows 7 genuine problem

Right-Click My Computer, scroll to the bottom and try and 'Activate your product, or else if it does not activate then the Key you have given may not be genuine. If you can click 'Change product key' then do so and enter your Product Key which you will find on the Windows 7 CD Case.. Then try and activate.

Regards,
George

5 more replies
Answer Match 78.96%

I had posted earlier a question on how to stop the nagging from Microsoft that I didn't have a genuine copy of Windows XP (which I believe I do have a genuine copy) and the response was the forum here was not to show how to work around Microsoft and the thread was closed. I guess Microsoft has had enough problems with people like me that they posted the procedure on how to remove this problem. I think since it's directly from Microsoft support it's ok to post here (hope so anyway). It worked for me.

http://support.microsoft.com/kb/921914
 

A:Not Genuine Windows Problem

7 more replies
Answer Match 78.96%

WINDOWS GENUINE PROBLEM!

I can't manage it. Is it okay If u tell me how to solve this problem???? [step by step?]


 

A:Windows Genuine Problem

6 more replies
Answer Match 78.96%

My windows are genuine and yet ever time I try to resolve the problem, they say my software is not genuine. I found out later on that there have been failures with many people. I tried removing WGA through wiki help, but could not.

Is there any other way...? Thanks!

A:WGA problem(My Windows are Genuine!)

You can contact Microsoft and get a new product key. They'll ask a few basic questions regarding your setup such as your original product key and then they'll issue you with another one.

1 more replies
Answer Match 78.96%

So i buyed a brandnew laptop for alomst a year ago. It has been working fine but a few days ago i saw a message on a desktop saying: this copy of windows is not genuine build 7601. I tryed to reactivate windows with original key witch i found on coa stiker but a message appeared: the following failure occurred while trying to use the product key. In the message is a code: 0x80070003 and description the system cannot find the path specified. Also the code: 80070003 appears when i try to update my windows. Please help me! Dont no what to do anymore.

Here is MGADiag report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070003
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {43FE73E0-52BD-439C-A922-871A893C14A6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Fi... Read more

A:Windows 7 genuine problem.

Please install the KB971033 update - it may give us more detail on your problem - reboot and then post a new MGADiag report...
Description of the update for Windows Activation Technologies

9 more replies
Answer Match 78.96%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {65F8A3AC-B850-434B-983D-771D988C697F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Dat... Read more

A:Windows Genuine problem

You have an ASUS OEM_SLP Key on what appears to be a retail motherboard.
If it is indeed a retail board, then the installation is counterfeit - no matter what any technical test has to say.
The installation appears currently to be properly activated, and validated as genuine on 27th Jan.

1 more replies
Answer Match 78.96%

As many other people, I'm having the "Windows not Genuine" popup and I would like to get a bit of guidance on it on how to solve it. It appears that my updates have failed too for a long time but i guess these problems are related.
I ran the MGADiag tool and got this result:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {095A0A3B-66F2-43FA-9B13-6077828D6E8C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0... Read more

More replies
Answer Match 78.96%

Hello,

I have 2 computers with same problem. Computer is Dell 3020 SSF and it came with windows 7 pro english downgraded from windows 8. There was no language select on 1st start-up and i needed to re-install windows 7 with finnish language. After 1 month these 2 computers gives me activation error, or not genuine thingy. I ran the diagnostic on one of these machines and i hope it tells something for you. These computers dont have any serial stickers on them, so they are OEM type and the media i used to install finnish language windows 7, was OEM also. The only reason that i came up with would be that i need to use dell's installation media ?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A8323B3A-325C-4DE9-87DB-FB51D9F55274}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notific... Read more

A:Windows 7 not genuine problem

What media did you use for the reinstall?
You MUST use the manufacturer's Recovery media for this operation, as inly that will have the proper licenses embedded for activation purposes together with the SLIC table in the machine's BIOS.
See if HP will provide Finnish Recovery media for you - you will probably have to pay for it, but if the two machines are the same model, you will only need one copy which you can use for both.

1 more replies
Answer Match 78.96%

Ok, for about a week now it has said windows 7 build 7600 this copy of windows is not genuine. Ive scowered the internet looking for info trying to fix it myself. No luck. Ive got the genuine microsoft message and it tells me to install software to detect whether windows is genuine and properly licensed. I do so and it says this update is already installed on your computer. Ive had this laptop for about 8 months and windows 7 is genuine as it came with the laptop. So all in all where do i go or what do it do? Any info or help would be greatly greatly appreciated. Thanks
 

A:Windows 7 Not genuine Problem.

16 more replies
Answer Match 78.96%

Hi all,
Don't know if this is the right place to ask for help with this but I am not able to resolve a not genuine windows problem.
I click on their link to resolve the issue but non of my browsers will take it - uncluding the lastest IE.
I am still able to get Windows Updates.

Help if you can please.

I bought my pc as brand new over five years ago.
Or is this a ploy by Microsoft to try to get me to upgrade to Win10 - something I will never do with my current pc running Win7.

A:Genuine Windows Problem

Try this:
https://support.microsoft.com/en-us/kb/2008385

And no, it's not a "ploy to get you to upgrade to Windows 10".

Side note: Win10 is fine . Been running it since the betas.

3 more replies
Answer Match 78.12%

So i reserved windows 10 a while ago and it was finally ready to update, so i did. After it was finished i spent about 10 minutes on it to discover that it really wasnt for me, so i downgraded through the system and security restore thing. Then when it was finished and i logged in, it said my copy of windows was not genuine and it keeps changing my desktop picture to just black and thats really annoying.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {478910B4-26D4-47F8-BBB7-2EAFE8B78F04}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x8... Read more

A:Windows 10 downgrade to 7 not genuine problem

It seem that when you went back to Window 7 it can't pick up your OEM/SLP keys.

Could you fill in your My System Specs completely so we know what we are working with?

1 more replies
Answer Match 78.12%

Brand-new, first time visitor here. I just took a look at a similar recent thread, but the poster said his (or her) copy of Windows 7 was 'from a friend.' My problem: my geek son (who built my original computer and lives more than 200 miles away) recently did an overhaul on my computer, which was then running Windows XP) to clean it out, upgrade some things, yadda yadda. Once back home, the problems began...my son realized that because he'd installed a new motherboard, XP wasn't recognizing it (I'm probably using the wrong words to describe this - plus this is now a 1.5 month old problem and my brain is broken). His suggestion was that we upgrade to Windows 7. I bought a copy at the local WalMart, took the computer back to him and he installed.

It seemed to run ok when he started it up. But not once I got back home...I've entered the product key, but the system simiply will not recognize it as genuine. I get constant messages that the product is not genuine and askes me to activate. (Which I've done to no avail). When I go to sites, it may load the original site, but anything I try to visit from there....I get "security certificate is not valid" message and have to click on "go anyway (not recommended". I've been to the MS Help pages and nearly committed hari kari in frustration. It was an hours long bout of Catch 22, sending me back to the same places, asking for the same information and never letting me make any progress at all.

Back in ... Read more

A:Another problem with activating Windows 7 - and this one IS genuine

  
Quote: Originally Posted by arjay2691


Brand-new, first time visitor here. I just took a look at a similar recent thread, but the poster said his (or her) copy of Windows 7 was 'from a friend.' My problem: my geek son (who built my original computer and lives more than 200 miles away) recently did an overhaul on my computer, which was then running Windows XP) to clean it out, upgrade some things, yadda yadda. Once back home, the problems began...my son realized that because he'd installed a new motherboard, XP wasn't recognizing it (I'm probably using the wrong words to describe this - plus this is now a 1.5 month old problem and my brain is broken). His suggestion was that we upgrade to Windows 7. I bought a copy at the local WalMart, took the computer back to him and he installed.

It seemed to run ok when he started it up. But not once I got back home...I've entered the product key, but the system simiply will not recognize it as genuine. I get constant messages that the product is not genuine and askes me to activate. (Which I've done to no avail). When I go to sites, it may load the original site, but anything I try to visit from there....I get "security certificate is not valid" message and have to click on "go anyway (not recommended". I've been to the MS Help pages and nearly committed hari kari in frustration. It was an hours long bout of Catch 22, sending me back to the same places, asking for the ... Read more

7 more replies
Answer Match 78.12%

after update of widows 7 i get that windows 7600 this copy of windows is not genuine. What I should do? Can I return previous status?

A:windows is not genuine problem after update

What are the numbers on your build after 7600? How did you obtain Windows 7?

8 more replies
Answer Match 78.12%

Hi

Our computer is basically locking down on us saying it is non genuine. The software is a Genuine Microsoft Windows 7 64bit version bought from Microsoft. But it is saying in the bottom left corner: Windows 7 Build 7600 This copy of windows is not genuine. It has prevented any use of the characters on the keyboard, made the mouse curser flash and has stopped all antivirus and firewall software and prevented internet use.

We have been using this computer for 4 months with no issues and now suddenly it does this.
I have done a lot of searching and seems people have problems but they have been cured because the computer still runs, ours is almost non functional. Does anyone have any suggestions, it is impossible to get hold of microsoft to someone who understands.
Thanks
Will

A:Major Problem with Windows 7 saying non genuine

  
Quote: Originally Posted by wil892


Hi

Our computer is basically locking down on us saying it is non genuine. The software is a Genuine Microsoft Windows 7 64bit version bought from Microsoft. But it is saying in the bottom left corner: Windows 7 Build 7600 This copy of windows is not genuine. It has prevented any use of the characters on the keyboard, made the mouse curser flash and has stopped all antivirus and firewall software and prevented internet use.

We have been using this computer for 4 months with no issues and now suddenly it does this.
I have done a lot of searching and seems people have problems but they have been cured because the computer still runs, ours is almost non functional. Does anyone have any suggestions, it is impossible to get hold of microsoft to someone who understands.
Thanks
Will


Did you ever activate it? I have only had one occurrence of this happening at startup and a reboot fixed it.

9 more replies
Answer Match 78.12%

hi, i just bought a new laptop and i'd like to get rid of the windows activaton issue, thanks a lot.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85636
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7BA1C9FB-C40B-4002-8820-B67C53376384}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D... Read more

A:New laptop with Windows Genuine problem

Did you ever get a activation reminder or screen when you turned it on for the first time? because that is when you should be able to activate windows.

2 more replies
Answer Match 78.12%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {92A4A1C1-0BD2-4D87-A8B8-350AED3FC1CB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2... Read more

A:Windows genuine and activation problem

Who repaired the laptop?
The SLIC table is missing from the BIOS - which means that the OEM_SLP Key in use cannot self-activate as it should.

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

1 more replies
Answer Match 78.12%

I have a legit copy of windows xp professional that I obtained through school. When the update icon appears and I try to install the updates it comes back giving a least of updates it could not install. When I go to the microsoft update page it first wants to download the Genuine Windows Validation install, however, it does so unsuccessfully. I have ran the windows diagnostic which came back and said my copy of windows is genuine. Need help, need updates.
 

A:Genuine Windows Validation Problem

Try Re-registering the Windows Update DLL with the commands below

Click Start, click Run, type cmd, and then click OK.
Type or cut/paste the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 wups2.dll
regsvr32 msxml.dll
regsvr32 msxml3.dll
regsvr32 msxml2.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
 

3 more replies
Answer Match 78.12%

Heard people are having problems with this one. I have the window xp cd but I think it not real. Would a repair fix this problem?
 

A:Genuine Windows License Problem

Probably not, you will have to go out and purchase a legal version of Windows. That is the only fix and it is going to get worse.
 

2 more replies
Answer Match 78.12%

Hi,

In the hopes that someone can dig me out of this mess...

About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.

I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.

I performed these steps to attempt to resolve the problem:
chkdsk c: /r/f

- runs clean
sfc /scannow

- error message showing that errors occurred
checked for existence of slc files and their privileges:

=======================

Code:
C:\Windows\system32>DIR C:\Windows\slc.* /S
Volume in drive C is HP
Volume Serial Number is 54B0-CDEB

Directory of C:\Windows\System32

2009-07-13 06:41 PM 30,720 slc.dll
1 File(s) 30,720 bytes

Directory of C:\Windows\System32\en-US

2009-07-13 07:25 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes

Directory of C:\Windows\SysWOW64\en-US

2009-07-13 07:10 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953
f0977fbbe9530

2009-07-13 07:25 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_f291e36
1c550b891

2009-07-1... Read more

A:Another SLC.DLL problem (Windows Not Genuine error)

hr = 0x8007007e - is a VERY rare error!

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
are not co rare - but could account for the hr error.


The SFC scan shows the following problems...

Code:
Line 13832: 2013-12-22 22:48:32, Info CSI 00000327 [SR] Repairing 9 components
Line 13833: 2013-12-22 22:48:32, Info CSI 00000328 [SR] Beginning Verify and Repair transaction
Line 13834: 2013-12-22 22:48:32, Info CSI 00000329 [SR] Cannot repair member file [l:14{7}]"slc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 13835: 2013-12-22 22:48:32, Info CSI 0000032a [SR] Cannot repair member file [l:20{10}]"slcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 13836: 2013-12-22 22:48:32, Info CSI 0000032b [SR] Cannot repair member file [l:24{12}]"tsmf.dll.mui" of Microsoft-Windows-TerminalServices-MediaFoundationP... Read more

9 more replies
Answer Match 78.12%

I've Just installed Windows 7 Ultimate 32bit from my friend's disk. But after few days windows started updating...after that I always get a message at the starting: This copy of Windows is not Genuine and at the bottom right corner it is written that:Windows 7 Build 7600 This copy of Windows is not Genuine (too bad i cannot set a wallpaper ) (removed by Cookiegal)
 

A:Windows 7 Ultimate genuine problem

As it say it is not Genuine... an dthat is true ... you didn't pay for the software ... you don't have the original disc and the key ... if you have these you can call microsoft... not call your friend... and if it is Genuine ... your friend won't need to give you (removed by Cookiegal).
 

3 more replies
Answer Match 78.12%

Ok so I had to go to Microsoft.com to download the DirectX 9.0 update but it says I have to validate my Windows version to make sure it's genuine and not counterfeit.

I tried to download the plugin, and I did

(from here: http://www.microsoft.com/downloads/...38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en )

the download completed in 1 second, and the file size says 0 bytes (in fact, everything I try downloading from Microsoft.com turns up as 0 bytes.) Then after I try opening it it says "C:\Documents and Settings\Owner\Desktop\WGAPluginInstall.exe is not a valid Win32 application."

SO at this point I'm thinking, okay, I'll try the alternate method (http://www.microsoft.com/downloads/...38-db71-4c1b-bc6a-9b6652cd92a3&displayLang=en)

It asks me to download the file "GenuineCheck.exe" so I do. Same result as before with the 0 bytes file size and the "win32 error".

Any advice will be greatly appreciated.
 

A:Problem with Windows Genuine Advantage.

10 more replies
Answer Match 78.12%

Hi,

I am running Windows 7 Pro on a MacBook Pro. A retail version of Windows 7 Pro was purchased when I bought the MacBook 4 years ago, and was installed using BootCamp. The system was activated and has worked without incident until this evening when my MacBook was rebooted, after failing to come out of hibernation correctly.

I'm perplexed and any help would be appreciated.

Thanks

Darel



The MGADiag dump;

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
Windows Product ID: 00426-321-7001157-70809
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {81FB3094-9373-4BC3-8A3F-7311869BE4B3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Not... Read more

A:Genuine Windows Problem on a MacBook Pro

Hi Darel,
The OS key that its trying to validate, OEM-slp type, is not the same as your retail code.
Use your original key here (see screenshot).

Roy

1 more replies
Answer Match 77.7%

Hello,
Im in a trouble, so im hoping that you will help me.
I had a genuine windows 7 for a laptop a while ago, then i sent the laptop to my parents in a different country.
So i bought a new pc, without a operating system, driven by a lack of money i downloaded the old not genuine xp. Along came problems, unknown errors,bugs,etc.
Like for example, now i cannot start safe mode, i cannot make a new partition thru cmd or partition magic cause of somekind of file xmnt.exe is missing.
Sadly, i want to keep my bought games and programs, 'cause my internet is pretty slow, so it will take for ages to redownload/reinstall everything.

The question is: Can i upgrade my not genuine windows xp to windows 7 by buying it and installing like it's a common program keeping all of the programs/games/etc.?

Thank you in advance.

A:Upgrade not genuine windows xp to genuine windows 7.

Sadly if you are looking to regain stability your best bet would be a fresh install of windows 7
Clean Install with a Upgrade Windows 7 Version

as outlined there you can do a fresh install with the upgrade disc, this would result in the loss of your games and programs, though do a straight upgrade from xp to win 7 without cleaning out the garbage is just going to make win 7 run horribly too.

9 more replies
Answer Match 77.28%

Hi,
I have A HP desktop computer running windows vista, and each time i turn on my computer and log in, i am interrupted by a activate my genuine advantage. my computer is about 2 years old and has recently come back for the computer store as it had a problem with the motherboard. ever since the genuine advantage problem, the computer has dramatically slowed down.
Please help me with this.
thanks
 

A:Windows Genuine advantage startup problem

6 more replies
Answer Match 77.28%

I see some "tampered file" errors down there but I'm not sure what to do with them. Any help? My copy is indeed genuine and the error started appearing out of the blue, not right after installing something.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-QT6VW
Windows Product Key Hash: Z5aTNNi685PhgTyWyQPLaX9lnGo=
Windows Product ID: 55041-088-7797543-86780
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {33DD50E3-4710-4A84-8AE4-0853F8406609}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Da... Read more

A:Windows Genuine Advantage problem popped up out of nowhere

Your installation is of a Volume Licensed copy of Windows 7 Pro - and the motherboard is a retail one.

It's possible that your System Admin has installed Group Policies to prevent access to the system needed to fix this, but....


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

3 more replies
Answer Match 77.28%

Later today when i signed in, i got the following message: "Since windows was first activated on this computer, the hardware in the computer was significantly altered. Due to those changes, windoes has to be reactivated within 3 days"

I have been using this pc for over 2 years now, and during that time i reinstalled a new graphic card, and some other things, but when i did that, no such message appeared.

For quite a while now, ive also been having this window that just shows up as soon as i initiate my session, talking about the windows genuine advantage notification, etc. I always simply close it.

Now for some reason, today besides that, i also had this little black transparent rectangle in the lower right corner of my desktop, with the WGA symbol, and a key icon regarding the wga on my task bar.

I tried using the steps detailed in this guide:
http://www.wikihow.com/Remove-Windows-Genuine-Advantage-Notifications

See steps 9 to 17.

I restarted my PC, but that annoying message : "Since.... windows has to be reactivated bla bla bla" still shows up when im at the log on screen. And the WGA window is still there.
The key icon, and the black rectangle arent there, but that message is still freaking annoying.

So my questions are:
1 - Will i be able to use my windows after the 3 day period????

And of course... does anyone know a good guide, or could guide me on how to remove those messages, and the stupid log on message?

Thank you for your ti... Read more

More replies
Answer Match 77.28%

My Windows XP emachines computer I had XP on for a while no problems whatsoever, after a restart after an RPC Service termination and a shutdown by NT/ Authority + countdown timer, it reboot. it gives me a message that my Windows XP is no longer genuine! has has been for two years! now that message! how do I fix. my XP serial reenter makes no difference

A:"You may have been a victim of counterfeitting" Windows XP Genuine problem

35 views and nobody? why you view if you're not gonna answer? very pointless

3 more replies
Answer Match 77.28%

My computer stopped booting because it said "Bootmgr is missing". So I thought maybe I could use my Vista DVD to do Startup Repair (my Win 7 DVD is missing). It didn't work for the first time - so I did it again... successful! Bootmgr is missing went away and my computer is working again.

I logged in to my account and I noticed that on the lower right of the screen, said that This Copy of Windows is not genuine. I was a bit worried, how that could happen...

Maybe need to contact Microsoft about the Volume Licensing? I don't know...

My head hurts....

PS: The version is RTM (Build 7600)

A:Windows saying not genuine after bootmgr is missing problem

  
Quote: Originally Posted by DeanP


EDIT: I'll just buy the final version of Windows 7 from retails. Keeps notifying me about using non-genuine version.

I do appreciate getting this problem solved asap.

My computer stopped booting because it said "Bootmgr is missing". So I thought maybe I could use my Vista DVD to do Startup Repair (my Win 7 DVD is missing). It didn't work for the first time - so I did it again... successful! Bootmgr is missing went away and my computer is working again.

I logged in to my account and I noticed that on the lower right of the screen, said that This Copy of Windows is not genuine. I was a bit worried, how that could happen...

Maybe need to contact Microsoft about the Volume Licensing? I don't know...

My head hurts....

PS: The version is RTM (Build 7600)


Boot manager needs to be a specific size and date. Using vista (different size and date) may have triggered WGA.


You may have to phone MS

North America : (800) 936-5800 (have no idea what the OZ number is but possibility of getting it from there)

3 more replies
Answer Match 77.28%

Hi,

I’m trying to help a family friend who has had a sudden problem with her computer and would be grateful if anyone can point me in the right direction.

The PC is a pretty standard cheaply specified desktop: badged‘Zoostorm’, fairly common here in UK, with AMD processor running Win7 Home Premium + Office 2010 and is about two years old. Last month out of the blue it announced in the bottom right of the screen ‘This copy of Windows is not genuine”.

Apart from the notice everything appears to work normally; Windows updates have continued and the latest Kaspersky Internet Security reports noviruses.

Here is the output from MGADiag.


Code:

Diagnostic Report
(1.9.0027.0):
-----------------------------------------
Windows Validation
Data-->


Validation Code: 0
Cached Online Validation Code: N/A, hr =
0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows
Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID:
00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type:
OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID:
{7EE611FE-3042-4B0E-B3CF-F918A10F7892}(3)
Is Admin: Yes
TestCab:
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr =
0x80070002
Product Name: Windows 7 Home Premium
Architecture:
0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:

Validation Diagnostic:
Resolution Status: N/A


Vista WgaER Data-->
ThreatID(s): N/A,... Read more

A:Windows Not Genuine problem after 2yrs normal use

The install of Windows 7 is counterfeit.
The installed Key is an OEM_SLP Key, only valid on machine pre-shipped with Windows 7 (manufactured by ACER or one of their subsidiaries).
Your machine is based on a retail motherboard.

What is the claimed manufacturer of your machine?
Is there a COA sticker of any kind on the case?

1 more replies
Answer Match 77.28%

Hello. I am on a Gateway SX2370. I am a COMPLETE newb at computers. So, first things first. I know i should try a system restore, but i have no restore points and i've had this computer since around last christmas-ish.

This is how it all went down: I was playing a game and since my internet was disconnected, i unplugged my router and replugged it. It connected, but now the windows glass color changed to complete silver. I feared the worst and tried replugging some things fully in since some were loose. My computer automatically shut off, even though nothing completely essential to keeping the system on was plugged out. I turned it back on, only to see HIM, the message of Non-Genuine windows. I searched solutions to this problem, eventually coming to the realization that i should just post on a forum about it since im more likely to find a better solution relating to my computer itself. Here is the MSDiag:
________________________________________________________________________


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8DC361AE-0E94-473A-88F4-014D3F18AAB4}(3)
Is Admin: Yes
TestCab: 0x0
L... Read more

A:Windows 7 Home Premium x64 Genuine Problem

It's likely that a system restore is the only option you have - the error is
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012

Which could simply mean a problem with the licensing Store, ot it could mean a lot more.

Try the Licensing store fix first...

Please first try recreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.,
If you are asked for your Key, use the one on the COA Sticker on the machine's case.

Reboot and Post back with a new MGADiag report

5 more replies
Answer Match 77.28%

Later today when i signed in, i got the following message: "Since windows was first activated on this computer, the hardware in the computer was significantly altered. Due to those changes, windoes has to be reactivated within 3 days"

I have been using this pc for over 2 years now, and during that time i reinstalled a new graphic card, and some other things, but when i did that, no such message appeared.

For quite a while now, ive also been having this window that just shows up as soon as i initiate my session, talking about the windows genuine advantage notification, etc. I always simply close it.

Now for some reason, today besides that, i also had this little black transparent rectangle in the lower right corner of my desktop, with the WGA symbol, and a key icon regarding the wga on my task bar.

I tried using the steps detailed in this guide:


http://www.wikihow.com/Remove-Window...-Notifications

See steps 9 to 17.

I restarted my PC, but that annoying message : "Since.... windows has to be reactivated bla bla bla" still shows up when im at the log on screen. And the WGA window is still there.
The key icon, and the black rectangle arent there, but that message is still freaking annoying.

So my questions are:


1 - Will i be able to use my windows after the 3 day period????



And of course... does anyone know a good guide, or could guide me on how to remove those messages, and the stupid log on message?

Thank you... Read more

A:Windows genuine Advantage Notifications PROBLEM!

Well if windows was installed with a legit installation disk then you should be able to activate it. If it wasn't, then most people here would be reluctant to help since it's against forum rules.

1 more replies
Answer Match 77.28%

ok, here's what ive done so far to try to fix it: ran "cmd" as admin -> typed "slmgr -rearm", pressed enter -> window pops up saying "Command completed successfully. Please restart the system for the changes to take effect" -> restarted my pc and i STILL have the "Windows is not genuine build 7601" error. and ive also already tried the regedit SkipReam "00000000 to 00000001" thing as well, still didn't work. can someone please tell me how to fix this. thanks

A:Windows is not genuine build 7601 fix problem

What anti virus software is on the machine? Have you downloaded any other anti virus programs? Doesn't mtter whether you have activated them or not. This problem can be caused by different A/V's clashing. Where did your copy of Windows 7 Home Premium come from?

9 more replies
Answer Match 76.44%

Hello, I searched around but was unable to find a solution for my problem. I'll start from the beginning on how this all happened.

I have a dual boot system with XP/7. I resized the partitions using Gparted and after that I got an error where 7 would not load (0xC0000225). I managed to fix this by using my Windows 7 disk to recover the boot loader. However that brings me to my current issue. I can boot to Windows 7, but after I log on it says "preparing your desktop", and after waiting longer than usual it brings me to a blue screen that says "Windows 7; Build 7600; This copy of Windows is not genuine" in the lower left corner. It does nothing from this point, it just hangs on this screen without loading the start bar or anything. I can still access the task manager if I Ctrl,alt,del but cannot solve this genuine error. Back when I was a tech and dealt with XP errors of this nature, it would bring up an option to used a limited mode and from there you could activate it, but I'm getting nothing. Anybody have any suggestions here?

-Mike

A:Booting Problem related to Windows not genuine error

Hi.

Boot to safe mode. Open an elevated command prompt and run this:

slmgr /silc

Boot to Windows normally and then reactivate the machine normally.

If that doesn't help, do this from safe mode if you need (or normal):

slmgr /upk

then reactivate the machine normally.

9 more replies
Answer Match 76.44%

Hello!
I've been experiencing this problem (Build 7601, questa copia di windows non ? autentica - I'm italian) since Windows did some automatic updates. Then the system rebooted and performed a scandisk.
After that Windows started to say that I'm not using a genuine copy of the OS.
This is the original Windows (Windows 7 Home Premium) which came with the machine (an HP Pavilion DV6).
I really don't know what to do.

Here's the MGADiag report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9C36B045-8419-42F5-846C-1F7E658C6E55}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N... Read more

A:Problem: Build 7601 this copy of windows is not genuine

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

6 more replies
Answer Match 75.18%

Hi, ive had both of these problems for about two weeks and have tried to fix it myself. No luck at all. Dont no of their connected. Help on how to fix it would be greatly appreciated.

A:Windows 7 Not genuine Problem. And 404 error (security?) Problem.

Hello Justin, welcome to SF!

You're not giving us much to go on... please fill out System Spec's (post 4 here http://www.sevenforums.com/general-d...rum-rules.html)

And follow: http://www.sevenforums.com/crashes-d...tructions.html

1 more replies
Answer Match 74.76%

A sorry story - I went to download a copy of Opera, and must have gone to a non-genuine site because all of a sudden I got a host of pop-ups, inc one telling me about a wonderful "Optimiser" product. Had a go at cleaning the virus and then performed a windows update that had come along.
Next boot i have lost my user profile..

Long story short, I think I have cleaned the virus, fixed the user profile issue, but now am lost in the non-genuine Windows nightmare. Diagnostic report below.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-YYFRF-BT3R9-GVFPD
Windows Product Key Hash: 1H2ceMu35VtLDL83p6D/Az8t6k4=
Windows Product ID: 00426-104-2695677-85957
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {17D736EA-ED14-4184-8789-CE8BE0BC3661}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x800... Read more

A:Virus, Windows update, user profile and now Genuine Windows problem

If it gives you a access denied message while trying to activate windows; you may very well need to change the permissions for your user name in order for you to have access to it as windows 7 has quirks about having access to certain items even if your user name is a administrator. As for the non genuine windows thing; I strongly advise you in the future to never go to a non genuine site for any free browser. Always type the url directly into the address bar of the browser you use as that way you will encounter less issues. To get rid of the non genuine opera copy. I would download and install revo uninstaller from the link below and that should help to get rid of any registry entries in windows as well as the program folder:

http://www.revouninstaller.com/downl...e-portable.php

download, install, and run the uninstaller from the above link then do a google search for opera browser. Thats your best bet at this point.

2 more replies
Answer Match 73.5%

I have a PC which has non genuine Win 7 Home Edition installed . I have purchased a retail Win 7 Pro Edition which I intend to install on the pc.. is it as simple as installing Win 7 through my cd drive and updating my system. My pc runs a dual core 3Ghz processor , 64 bit, and 8gig Ram. I'd like to try this installation myself ,,, but unsure of the difficulty in doing so, any suggestions would be appreciated. Tom
 

A:non genuine to genuine installation

10 more replies
Answer Match 70.56%

I've been switching off the Win update option since yesterday. But, after updating a few options and rebooting I have been getting "Build 7601. The copy of Windows is not genuine." It also affected the performance of Microsoft Security Essentials on my system by making it 'Potentially Unprotected.' Pls assist.

A:Win Not Genuine Problem

Bit more history of machine
Do you have a genuine copy of windows installed
Did it come preloaded or have you installed it
Factory machine or diy build
etc etc

Try running a MGADiag report and upload the result
Windows Genuine and Activation Issue Posting Instructions

7 more replies
Answer Match 69.72%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85328
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E55B9F98-F8DF-4D0C-993C-1C57571BE084}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160317-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D... Read more

A:7601 genuine problem

Hi Newguy,
The key your using is the default key and can never be activated.
You will need to use the key on the packaging you got with your disc.

Roy

3 more replies
Answer Match 69.72%

Last night I replaced a cd writer for a friend and all went well. Of course I had to power down the machine & in so doing so there were 5 MS updates for SP2 that ran. The updates installed sucessfuly & then I was prompted to install MS Windows Genuine Advantage; no problem. However following the install of Windows Genuine Advantage a notification flag appeared stating that he does not have a legit copy of windows.

The system is an HP 520W purchased new a few years ago and came with XP installed. The system is up to date running XP SP2 with all updates. Windows Genuine Advantage version 1,5,708,0 was the last update installed.

Is there a way to fix this without spending hours talking to MS Support???
 

A:Problem with Win Genuine Advantage

7 more replies
Answer Match 68.88%

Hi,

No updates are working and I am aware the PC thinks Windows is not genuine.

Can anyone help?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {2311DE44-CC56-4DB8-94E3-65DBC240E57D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Off... Read more

More replies
Answer Match 68.88%

For a few weeks now, I've been consistenly getting a "Windows is not genuine" dialogue with error code 0x8004e21. I haven't made any big system changes recently so am really not sure what has caused it. Any help would be much appreciated!!

MGADiag:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0A0DA76C-DA58-423E-8F82-84D814A9D579}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll... Read more

A:"Windows not genuine" 0x8004fe21, possibly problem with sppcext.dll

(may as well gather all the data at once! )
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

9 more replies
Answer Match 68.88%

Hello all,

All of a sudden I have this message in the corner of my screen- Windows 7 Build 7600- This copy of Windows is not genuine. The last thing I changed in my system was adding an SSD which was about 3 months ago now, and haven't had any problems.

It is on Windows 7 Ultimate and I have had it installed for nearly 2 years now(jan 2011).

Here is the info I believe is required-

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-PBK92-KWTRM-7FQ86
Windows Product Key Hash: 0ojg7y87+6j4X6NsORHutDvdGCo=
Windows Product ID: 00426-068-4387193-86872
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {3CF0BA6C-AA78-4EA4-8818-3D4DBF60A7AD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A... Read more

A:Getting the 'build 7600 is not genuine' problem

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs

3 more replies
Answer Match 68.88%

Hey everybody,
I've had this Alienware for a couple of years now, obviously with a genuine OEM version of Win 7 X64 installed on it but I suddenly started getting popups that my version wasn't genuine today after installing some updates....

I ofcourse tried to roll back with System restore first but that didn't help.

Afterwards I tried installing the little verify tool windows has online and that told me my version wasn't valid either so that was a bit awkward since they asked me to buy a new one.

If I check my system settings it still says it's genuine and I think I can even still download updates but I keep getting the popup in my face with a 0x8004fe21 error code in the corner.

So, I started googling a bit and the first thing I tried was the following:






Quote:
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator.
4) Type: net stop sppsvc (It may ask you if you are sure, select yes) Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe


That seemed to work, I got a "Your version is activated!" menu after a few seconds so I figured it was all good but it obviously wasn't.
I tried tha... Read more

A:Another 0x8004fe21 Genuine Activation problem

Many people seem to be having this problem after a recent update (KB3004394).

Uninstall it and see if that helps.

Suddenly Not Genuine Win 7

9 more replies
Answer Match 68.04%

Hello everyone, I have a bit of weird problem. My step-brother's laptop keeps telling him his version of Vista is not genuine. And yes I'm telling the truth, it really is my step-brother with the problem, and not just me using him as a scapegoat to save my e-pride . But anyway I told him a thousand times to look for help online, but every time he just answers with something nonsensical like "No I shouldn't have to. Bill Gates should just make better hardware." And I'm just like there are so many things wrong with that statement I don't know where to start. So I decided to make the topic for him since him complaining about it nonstop won't fix it. I'll provide as much info as I can, but I'm not sure if it'll prove useful. It would be much better if he would just make a topic, so he could go into more detail but it's not like he listens to me.
It's a Dell Inspiron 150? (I forget the last number I think it's a 1 or 3) Laptop with Vista x64 Home Premium 32-bit. Unfortunately that's all I know about it. He got sometime within the last 5 months and was told it was new when he bought it, apparently from a family member of his. I wasn't around at the time so I don't know all the details. It worked perfectly fine since then until just a few days ago when he started having the problem.

From what I understand his problem consists of him constantly receiving the message that he needs to re-enter his product key because his current one is invalid. And that it re... Read more

A:Problem: Vista is not genuine. Requires Product Key.

Key Finder Programs - Top 13 Free Product Key Finder Programs - Keyfinder Software

Use the jelly bean key finder. Then you can activate by phone

http://www.sevenforums.com/tutorials...one.html?ltr=A

I suggest that you do it by phone. In the event of a prob. a rep will come to help.
The above link is for 7 or Vista.

Wish you the best.

7 more replies
Answer Match 68.04%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {72935F6A-3DEB-49C4-A4C1-B04BA24BB399}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_0... Read more

A:Win7 build 7601 not Genuine problem

Where did you get your copy of Windows?

7 more replies
Answer Match 68.04%

I downloaded the new Windows Media Player 11 on my computer and installed it, when the "first time setup" thing asked me to chose my settings, i did, but then it told me that the program couldn't run because I'm not using a genuine copy of windows. so now i want to go back to using WMP 10, but when I run the installation for 10, it sais it cant be done because i already have a newer version installed. anyone have any ideas?
 

A:"Copy of windows not genuine" Problem - PLEASE HELP

9 more replies
Answer Match 68.04%

Hi, I thought other users might like to know of this workaround procedure sometimes encountered when running GENUINE Win 7,, I encountered this problem after swapping my HD and reinstalling using the restore partition on my samsung laptop,(restore partition was cloned to new HD).
All seemed to go well but shortly after boot, the dreaded "windows not genuine" was displayed (this despite "system properties" reporting that "windows is activated". Several calls to Microsoft and attempts to reactivate via automated service were fruitless .
I was instructed to open explorer and type the following -" support.microsoft.com/ck" (without the quotes), which then opens a page displaying info on my laptop including the last few characters of the installation key, this did not match the coa sticker on the laptop,, and was the reason for the "non genuine" message ,I was unable to change the key (no option to do so was displayed) and hen spent several hours searching for the solution which i eventually found here --social.microsoft.com/forums/sv/genuinewindows7/thread/dea5ae1e-e7dc-4b1e-bce5-15c67b05124a
At the bottom of the page is a very clear article which explains why this happens and in my case following the instructions given solved my problem,,.
I hope this will help others faced with the same problem

A:Tip on resolving "windows not genuine" problem

Hello,
I recently had my 32-bit (XP) laptop repaired & for a readjnable price the guy installed Windows 7 Home edition. Very nice. However, later, at home I discovered that it was an illegal installation. I would like to get back to 'Legal' but there are so.many Windows 7 packages available Amazon. Newegh, etc) that I font know which package would have the actual OS AND would allow Legal I stalltion from this point. >>Can someone plead ad ice me on which package would have the actual OS that can ne I installed Over earlier (such as 'illegal') software.
Thank you very much.
PS...a further question: I've always had access the Word, Excel, PowerPoint, etc. Would these be included in this package? If now, could you also advice me on which package I should purchase to get these features?
Thank you again.

2 more replies
Answer Match 68.04%

Hi everyone,
I'm not sure if anyone has seen this before. One of my users notified me of a message he was receiving on his laptop. I went to look at it and it read (not exactly but summing it up) that Windows was not genuine. I've seen the message before, obviously, when installing Windows to a computer before putting in the product key. I looked at the Computer properties and it said that Windows is activated. I clicked on "Learn more online..." to the right of "Windows is activated." It took me to a validation tool that is supposed to run and tell you whether Windows is, indeed, genuine, which it said it was. Anybody seen this before? Or know how to fix it? As of now, the only thing I can mark this up as is a virus, which I'm running a virus scan on the computer now. Just hope that it's not a virus. And if it's not, there's an easy way to fix it.

A:Windows not genuine, but it is?

Usually the fastest way to resolve the "windows not activating/genuine, even though I just entered the key" is calling them up and demanding to speak to an agent right off the bat. Usually the automated system is trash. They'll in most cases free up (un-register) the key so you can re-enter it. Here is the support page
 
http://support.microsoft.com/kb/950929
 
Also just for refereance did you download windows from the Microsoft Website, from a CD via retailer, or download from a 3rd party website? 

8 more replies
Answer Match 68.04%

I recently installed windows 7 on my laptop and I'm now getting little messages that say "windows 7, this copy of windows 7 is not genuine" and it changes my desktop from what I have it set to to just black. Other than that I haven't yet discovered any problems with this copy of windows but the fact that it keeps changing my desktop is seriously pissing me off.


but when i go to my task manager there is no "WgaTray.exe" there.

This copy of windows probably isn't genuine and I really don't friggin care weather it is or not I just want it to leave my desktop alone.

A:Windows not genuine

I am sorry mate but we cannot offer any help with illegal operating system.

You should have read forum rules first:

Forum rules

I will close this thread.

2 more replies
Answer Match 68.04%

So I posted this a week ago but my thread seems to have disappeared... lets try this again.
Windows 7 Ultimate - 3 year old custom build with zero problems until 2 weeks ago. Running webroot with no viruses.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6HJGV-DYTGQ-3TXXP
Windows Product Key Hash: AcK3hRRRdaYHqsB4RHcbQDQi1ls=
Windows Product ID: 00426-293-3538126-85615
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4E950C27-8FD5-48F7-BB05-DA19B5DFB4F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed... Read more

A:Windows 7 Not Genuine

See if this helps
http://support.microsoft.com/kb/2230957

1 more replies
Answer Match 68.04%

I'll try to make this quick. I bought my desktop off ebay and everything worked great until I messed up the cloning of the ssd to a larger drive. I then just reinstalled windows off and iso I downloaded since I didn't get a copy of windows with the computer. I entered the product key that magic jellybean key finder gave me and everything was great for a month or so. Then the black screen and not genuine messages. I emailed the guy I got the computer from and he assures me that its a legit copy and to call Microsoft if needed. Sounds like a pain in the ass to me so I thought I run this by here and see what everyone has to say about it. Here is a copy of the report to check out. Let me know if I left something out.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {59996DA2-A45E-4E72-B3E1-44E144DBDC7D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/... Read more

A:Windows not genuine help!

krypto2962 welcome to SevenForums

The product key you're using belongs to an ACER OEM Windows 7 Key. You have a custom built PC. Please purchase a legit Windows 7 Key and reinstall Windows

9 more replies
Answer Match 68.04%

I Installed Windows 7 Ultimate. It was fine up until this morning. No idea what happened now i have a blank desktop and im getting several different errors saying my windows isnt genuine. However I installed from a genuine disk with a genuine license. Is there a way to get my desktop back and get rid of these errors. email me with any help thanks. [removed email - use PM system or the forum to answer]

A:Windows not genuine?? HELP!

Call the number for your area, you will be helped Maybe even activated immediately.

Microsoft Volume Licensing - Activation Centers

9 more replies
Answer Match 68.04%

I had to replace the hard drive on the comp I/we fixed for my buddy. He bought it new but doesn't have an XP disk. I loaded a copy of XP Media Center and was going to input the key code from the COA on the side cover of his machine. WELL...the CD I borrowed from a friend was a "9 in 1" and when I loaded Media Center it flew right by the key entry portion of the installation! So I figure I would do the right thing and run updates, this checks Windows Genuine and of course it failed. I expected this. So I downloaded the Key Update Tool_enu.exe and "woe is me" I doesn't support Media Center apparently!!! So now, there are warning boxes saying you may be the victim of counterfit software popping up on start-up and in the task bar there is the Windows Genuine logo. I wanted to do this right and figured I could input his number after the install! Anyone know if there is a way to put in the key code after the fact or a way to get Microsoft to validate this copy?
It's a good thing I don't get tired of learning...cuz there is soooooomuch more to learn and sooooo little time left! I could NEVER learn it all! I started way too late! LOL!

Thanks,
Andy
 

A:Windows Genuine

This is a somewhat sticky thread. As it is clearly obvious that you used an illegal copy of XP in order to install and we can't be of any assistance to criminals, you are nevertheless trying to make it legal. So I'll offer some advice before closing this thread.

Here are some references in how to put in the product key. But the chances are that the version of XP that was on that machine was an OEM version with a product key that was part of a series licensed to the manufacturer. If that is the case, then only versions of XP from that manufacturer will accept the key on the machine. You will need to buy recovery CD's from the machine's maker.

http://articles.techrepublic.com.com/5100-1035_11-5034890.html
http://pcsupport.about.com/od/productkeysactivation/ht/changexpkey.htm
 

1 more replies
Answer Match 68.04%

I am running 2 home computers on a network, the main computer I just purchased recently running windows 7 which was pre-installed.
The second computer is running windows 7 which I purchased from PC World.
Yesterday when I tried to start up computer 2 I receive the message:
This copy of windows is not genuine followed by a build number.
Is there any way I can rectify this without doing a full reinstall.

thanks jack

A:Windows 7 not genuine

Try these one by one:

1) Where it says, "Go online to resolve....", do so, many a times that solves the issue.

2) In installed windows updates (look in left pane of Programs anf Features->View Installed updates), locate kb971033 (thats WAT), uninstall it, if it lets you. Reboot, then go to the microsoft genuine website and let it install WAT and validate.

3) Sudden random non genuineness can also be the result of a permissions issue in a registry key. Follow the steps here.

Genuine Windows 7 Became Pirated? Make It Original and Activated Again - Tweaking with Vishal

4) If none of this works, download and run mgadiag.exe tool.

http://go.microsoft.com/fwlink/?linkid=52012

Click on the Copy button, paste to notepad, save as text file and upload it here.

5) As a last resort, you call call MS.

Activate Windows 7 by Phone

3 more replies
Answer Match 68.04%

Hi, Just downloaded MS updates today, and I am getting the message that Win 7 is not genuine. I read another thread that all that was needed to solve this was a Genuine Product code. I am going to purchase the code, but I can not find the place to update the code in my existing Win 7. I followed the directions in this thread, http://forums.techguy.org/windows-7/926395-windows-7-not-genuine.html, the ones posted by Triple6.
Has the process to legitimize the product changed?
Do I have to reinstall Win 7 to correct this?
And MS wants nearly $300 for the product on line, while I can purchase the version I want elsewhere at considerable savings. So, if I purchase the product from another source am I into a reinstall?
 

A:Windows 7 not genuine

10 more replies
Answer Match 68.04%

My copy of Windows Ultimate has been running fine for years, and shows as activated. However, I can't upgrade to Windows 10 because it says my copy of Windows is not Genuine.  How to resolve?

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-CMTRF-7778F-9GMK8
Windows Product Key Hash: 2KJJ4rLd4lMAzLNVK/DEgrj5rjI=
Windows Product ID: 00426-948-0624871-85377
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {30EC5E8A-0DD8-4D2C-AA4D-8087262A5EAC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 1... Read more

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Answer Match 68.04%

Windows validation was successful

Now you can take advantage of all the value genuine Windows provides, including extras!

i get this on the website when i try to validate but at the bottom of my screen it says windows is not genuine but it is i bought it from pc world

A:windows is not genuine help

on the bottom of this screen, there should be an "activate now" or something along those lines.

4 more replies
Answer Match 68.04%

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4196043B-C444-45CA-B29F-084816A676EB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244... Read more

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Answer Match 68.04%

i had my laptop repaired, its now showing this copy of windows is not genuine, and it was already installed when i bought it......? i think they have wiped mine and installed a trial copy that lasted 3 months. is this legal? as it was 3 months ago i no longer have the receipt, what can i do?

A:windows not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.
Windows Genuine and Activation Issue Posting Instructions

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

9 more replies
Answer Match 68.04%

Hey guys, my mom has a laptop, she is not very versed in the computing world as shes over 50 and just started using one. She just told me for the last month she was getting an error about windows not being genuine, but she just x'd it out and continued on. for a whole month....

Now she got a new pop up in a net window saying the same thing but this time it installed some files blah blah (i was not there and she x'd it out...again) Now shes freaked out that she may be in trouble. What should she do?

We got her this laptop off of craigslist.

Did m$ just teller shes screwed?

A:Windows 7 Is not Genuine

Download and run mgadiag.

http://go.microsoft.com/fwlink/?linkid=52012

Click on the Copy tab, paste the text into notepad, save as a .txt file, and upload the file here.

6 more replies
Answer Match 68.04%

I have a Acer laptop that i bought in Spain two years ago. I spend the winter there so i leave my laptop there while i go back to the U/K. I suddenly have got a message appearing at the bottom right of the screen with this message. Windows 7. Build 7600. This copy of Windows is not a genuine copy.Is this some kind of scam, or is it a genuine message, and what to do about it. thanks

A:windows not genuine

Your best bet is to call  Microsoft.

1 more replies
Answer Match 68.04%

i installed windows 7 on a partition on my hard drive so i could dual boot xp and windows 7 just in case i didn't like windows 7 this partition was made using
EASEUS PARTITION MASTER (if it really matters)


everything was fine i resized the partition from 20gb to 40gb
after doing so i restarted my pc to boot into windows 7...everything went fine until i logged into my account to be met by and ugly blue colored background that said "this copy of windows is not genuine" and i also now had no task bar or start button.

so i opened up task manger clicked "new task" typed in "explorer.exe" and my task bar popped up in the original gray windows 95 theme i tried to click my computer but was met by an error that said "No such interface supported" i tried clicking everything in sight to only be met by the annoying error sound and statement quoted above

so i then decided to browse using task manager (which actually worked) and that is when i noticed that the drive letter in which windows 7 ultimate is installed on was now "D:" instead of the original "F:" i tried to open regedit/regedt32 a 1000 times to try an change the drive letter through there but is just wont open i just get an error like the one stated above

i pretty sure all i need to do is change my drive letter back to F: but it not as easy as i thought it would be i tried to change it through windows xp but that didn't work any ideas?

A:windows 7 Not Genuine

Hello and welcome to the sevenforums. : )






Quote:
everything was fine i resized the partition from 20gb to 40gb
after doing so i restarted my pc to boot into windows 7...everything went fine until i logged into my account to be met by and ugly blue colored background that said "this copy of windows is not genuine" and i also now had no task bar or start button.


What 7 build did you install?
What are you hardware specs, enough to run Aero? Did you see Aero the first boot after the installation?

9 more replies
Answer Match 68.04%

Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham

A:Windows 7 not genuine

  
Quote: Originally Posted by brother


Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham


Was this the upgrade disc i.e. did you upgrade from Vista or did you do a clean install over XP?

9 more replies
Answer Match 68.04%

HP sent me an upgrade for my HP laptop from Vista to Windows 7 and I installed it this summer. Last night I got a message as I was booting up that I might not have a genuine windows... I have run my virus protector fearing I have been hacked, but it is not finding anything, and I have not received that message since... Please help!
 

A:windows 7 not genuine

8 more replies
Answer Match 68.04%

Hi,

My Aunt got her PC fixed a while ago and the guy was nice enough to update it to Windows 7 free of charge... which I thought a bit odd at the time. It was fine for ages but its now started coming up with messages saying its a counterfeit copy, and says Build 7601, this is not a genuine copy. We cant get back in hold of him now funnily enough...

So clearly the guy was a rip off, however it does ask for an activation key (which he obviously never gave us), but do any of you guys know a way around this?

I'm fairly ok with computers so you can give me normal instructions to follow if there is a quick download or something.
 

A:Windows 7 not genuine?

16 more replies
Answer Match 68.04%

Recently I am constantly being told "this computer is not running Genuine windows". All of the solutions I have found are pretty useless. I have tried re entering my product key but when I click on "activate windows now" or "change product key" nothing happens! So I assume Microsoft is blocking my attempts. Please help!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3932 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1838 Mb
Hard Drives: C: Total - 228733 MB, Free - 156442 MB;
Motherboard: eMachines, HM55-MV
Antivirus: None
 

A:Windows not genuine

12 more replies
Answer Match 68.04%

I'm running a Dell machine with Windows 7 Home Premium x64 which was an upgrade from the OEM Vista Home Premium that came with the system.

Had an issue recently where after an overnight automatic update, the video driver seemed to be screwed up and since it has said that my copy of windows is not genuine. I've tried a system restore and regardless of the restore point I choose it fails.

Here is info from MGADiag report.

Any help would be greatly appreciated.

Thanks!

Gary


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-P7KJQ-RR627-WDKCC
Windows Product Key Hash: ShVCZIJx+3BWFwxzEd9hu8QT2zo=
Windows Product ID: 00359-OEM-8882252-36478
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F279ECA6-823F-468F-9234-FB639D3ADC4D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.... Read more

A:Not Genuine Windows

Quote:
File Scan Data-->
File Mismatch: C:\Windows\system32\sppcext.dll[Hr = 0x800b0100]
File Mismatch: C:\Windows\system32\slcext.dll[Hr = 0x800b0100]
...

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui



Please follow the Windows Update Posting Instructions and post the requested data - it'll provide the detailed information we need to repair this.

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

9 more replies
Answer Match 68.04%

I purchased this computer some time ago on Ebay with know problems until i decided to upgrade to windows 10. I like the idea of a free upgrade however if i can not because of the "not Genuine issue" where can i purchase a DVD of windows 10.
Regards

More replies
Answer Match 68.04%

I keep getting a pop up saying "This computer is not running genuine Windows". This is a relatively new computer purchased from HP with Windows pre-installed. What does this mean and how do I fix it. Windows help tells me that I have to reinstall Windows from scratch and will loose all of my data. No F#@%ing way!

A:Genuine Windows?

Hello -Please contact your Retailer, or contact HP - Are you talking "purchased a week or so ago" or purchased several months ago ??Did you register your computer, or was the registration done by your retailer / HP ?? < < This is what you need to ask -Thank You -

3 more replies
Answer Match 68.04%

This seems to be a common problem here but I'll post as well just in case it helps.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {08B0420B-A3DF-4D88-B47A-904CED342BF1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1... Read more

A:Windows Not Genuine

The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.

You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

1 more replies