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Used Malwarebytes now getting popup error

Q: Used Malwarebytes now getting popup error

Hi I have a pc runnig xp that was infected. Ran malwarebytes and here is the log

Malwarebytes' Anti-Malware 1.36
Database version: 1979
Windows 5.1.2600 Service Pack 3

16/04/2009 10:18:01 PM
mbam-log-2009-04-16 (22-18-01).txt

Scan type: Quick Scan
Objects scanned: 78682
Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\msgctfls.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Kaz\Local Settings\Temp\tmp57F.tmp.exe (Trojan.Agent.W) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msgctfls.dll (Trojan.Vundo) -> Delete on reboot.

Now on reboot I get these popups when you try and do anything that is after you click through 30 just to get to the desktop.

Unable To Locate Component : This application has failed to start because msgctfls.dll was not found. Re-installing the application may fix this problem.

Now I scanned the registry first and there is no mention of this file so I am now stuck as to where to look. Futher scans show no more infections but the popups just keep coming

Any help is greatly appreciated.

A: Used Malwarebytes now getting popup error

Your Malwarebytes Anti-Malware log indicates you are using an outdated database version. Please update it through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.Your database shows 1979. Last I checked it was 1989.Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-MalwareVista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware

8 more replies
Answer Match 55.44%

I've been having popups in the lower left and right of my pc.  I ran malwarebytes and the popups still persist.  I thought I needed to remove the 5 things that it quaranitned so I did as was still getting these things.  Now the internet explorer screens look different.  mostly white.  It is hiding areas that can be clicked but I knwo they are there because the pointer goes from an arrow to the hand when I acroll over.  the worst thing is that the popups are still there.  Not sure where to go or what to do. Your site helped me on another issue I had in the past.  Oh I tried system restore and it didnt help the screen..I think the only system restore point was after all the above.
thanksMod Edit: Moved topic from Windows 7 to a more appropriate forum. ~bloopie

A:malwarebytes,speed test popup in lower left, and another popup in lower right of

Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters
Check Loaded Modules and Detect TDLFS file system. Do not check Verify file digital signatures (even though it is checked in the example)
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now
Click Start Scan and allow the scan process to run
If threats are detected select Skip for all of them unless I instruct you otherwise
Click Continue
Click Reboot computer
Please post the contents of TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply
Due to forum upgrade you may face issues posting the TDSSkiller log.Just last few lines of log is sufficient
===================================================RKILL
Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another.) and save it to your desktop:
Link 1
Link 2
Link 3
Link 4
In order for Rkill to run properly you must disable your anti-malware software. Please refer to this page if you are not sure how.
Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
Note: You may have to run Rkill a few times before it is successful. You may also have to download Rkill from a different link which will save it as a different file name.
A black screen will appear and then disappear. Please do not... Read more

1 more replies
Answer Match 53.34%

Hi ive noticed over the last few days that "Malwarebytes pro" keeps popping up on the bottom right of my windows 7 laptop it pops up about every 5 mins
 
ive ran my antivirus plus Malwarebytes but they come back clean
Any ideas

A:Malwarebytes-popup

Malwarebytes Anti-Malware Malicious Website Blocking (IP Protection) is part of the Protection Module in the Pro version and works after it is enabled. When attempting to go to a potential malicious website, Malwarebytes will block the attempt and provide an alert. An outgoing IP alert indicates that a process on the system tried to load a malicious IP and was prevented from loading content. No action is required unless you're also experiencing malware symptoms or there are multiple IPs. A browser does not have to be running...just an active Internet connection with processes running. Notification that an outgoing IP address has been blocked does not necessarily mean the computer is infected. Some legitimate programs on your computer (i.e. iTunes, Instant Messenger client, SKYPE, P2P software, web browsers) have access to the Internet and that action can trigger an IP alert if it tried to access a malicious IP address. Your firewall should be able to give you a list of such programs so you can confirm if they are legitimate. IP alerts are also triggered by banner ads running on websites.IP Protection is also designed to block incoming connections it determines to be malicious. Botnets and Zombie computers scour the net, randomly scanning a block of IP addresses, searching for vulnerable ports - commonly probed ports and make repeated attempts to access them. Hackers use "port scanning", a popular reconnaissance technique, to search for vulnerable computers with open ports usi... Read more

10 more replies
Answer Match 53.34%

Alright, this is my first post, see how this goes. I installed malwarebytes on a pc and removed malware, also i am running a PAID version of AVG simultaneously. We just activated the malwarebytes for lifetime and now i am constantly getting a popup saying that C:\programdata\update\seupd.exe is infected. I cannot find the suspected file, even if i'm showing all hidden system files. The directory just does not exist! Yet malwarebytes' continues to plague me. I've reinstalled malwarebytes, scanned several times and nothing comes up as infected. My OS is Windows Vista 32-bit. Any help would be greatly appreciated.Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

A:Malwarebytes Popup Help

Welcome to BCThe issue with seupd.exe has been reported before. See this discussion.If the resolution provided does not resolve the problem contact the Malwarebytes Anti-Malware Support Team or E-mail the Malwarebytes Support Help Desk for individual assistance.

1 more replies
Answer Match 53.34%

My wife was having a popup tonight on our laptop. I installed Malwarebytes and ran a full scan. It found 6-7 items, which I removed in the Quarantine Screen.Now I am getting a popup ballon that reads "Malwarebytes Anit-Malware Successfully blocked access to a potentially malicious website:217.23.9.140 Type:Outgoing Port:55998. svchost.exe"The site and Port info change every popup, which happenes in spurts every 1 minute or so.Thank you have any help!!!Here is my log:---------------------------------------------------------Malwarebytes Anti-Malware (Trial) 1.61.0.1400www.malwarebytes.orgDatabase version: v2012.06.05.07Windows 7 Service Pack 1 x64 NTFSInternet Explorer 9.0.8112.16421Vanessa :: VANESSA-PC [administrator]Protection: Enabled05/06/2012 6:55:58 PMmbam-log-2012-06-05 (18-55-58).txtScan type: Full scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 337911Time elapsed: 29 minute(s), 6 second(s)Memory Processes Detected: 1C:\Users\Vanessa\AppData\Local\Search\SearchLoadLangRes.exe (Trojan.Agent.SZ) -> 3944 -> Delete on reboot.Memory Modules Detected: 0(No malicious items detected)Registry Keys Detected: 1HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum (Trojan.Agent) -> Quarantined and deleted successfully.Registry Values Detected: 1HKCU ... Read more

A:Malwarebytes Popup

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) DownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your replyDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

19 more replies
Answer Match 52.5%

Referred here from: http://www.bleepingcomputer.com/forums/t/219862/used-malwarebytes-now-getting-popup-error/ ~ OBAs requested from the other forum. I ran malware bytes and it found vundo. It removed it as it log showsMalwarebytes' Anti-Malware 1.36Database version: 1979Windows 5.1.2600 Service Pack 316/04/2009 10:18:01 PMmbam-log-2009-04-16 (22-18-01).txtScan type: Quick ScanObjects scanned: 78682Time elapsed: 3 minute(s), 5 second(s)Memory Processes Infected: 0Memory Modules Infected: 1Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 2Memory Processes Infected:(No malicious items detected)Memory Modules Infected:C:\WINDOWS\system32\msgctfls.dll (Trojan.Vundo) -> Delete on reboot.Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:C:\Documents and Settings\Kaz\Local Settings\Temp\tmp57F.tmp.exe (Trojan.Agent.W) -> Quarantined and deleted successfully.C:\WINDOWS\system32\msgctfls.dll (Trojan.Vundo) -> Delete on reboot.Now on reboot and when any program is run (must have popped up over 50 times while running DDS) Application popup: winlogon.exe - Unable To Locate Component : This application has failed to start because msgctfls.dll was not found. Re-installing the application may fix this problem. Where winlogon is replaced with what i... Read more

A:Used Malwarebytes for Vundo Now getting Popup

Hello

Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Before we can continue I need to see a fresh HijackThis log. Would you please send a fresh HijackThis log here?

37 more replies
Answer Match 52.5%

Hello: 
 
I am having an issue with my Malwarebytes real time protection continually popping up with "Malicious Website Blocked."  The identified process is C:\Windows\SysWOW64\svchost.exe
 
I am using Windows 7.
 
This is a real annoyance and I'm guessing is an indication of an infection.  Any help would be greatly appreciated.

A:Malwarebytes Popup SysWOW64

Thanks for the link, but I don't think it worked. 
 
svchost.exe was running in processes in a folder other than System32-- it was running in the syswow64 folder, which the link said was an indication of infection, but none of the anti-malware apps the page told me to run could detect anything.  Very strange.

2 more replies
Answer Match 52.08%

Hello,

Suddenly my computer started getting a popup saying that my computer was being attacked. When I clicked "Yes" to block the attack, I was taken to a fake "AV" Antivirus website asking me to purchase this in order to remove the spyware.

Also, it will not allow me to run MalwareBytes - has a message saying "file infected". Can't run AVG antivirus or AdAware either or the Chrome web browser.

I tried to run HiJackThis and I got the same message saying "Cannot open - file infected".

The specific message of the antivirus is:

"Antivirus Software Alert -
Your computer is being attacked by an internet virus. It could be a password-stealing attack, a trojan - dropper or similar.
Details: Attack from: <various IPs that change>
Do you want to block this attack? Yes or No"

I cannot run programs that would allow me to take screenshots either - sorry I cannot provide these.

How do I get rid of this???

Here is my system info:

Windows Vista Home
Pentium Dual core cpu T4200 @ 2GHz
3 GB RAM
32 Bit

Thanks in advance.

A:AV Fake Antivirus Popup / Can't run MalwareBytes

Try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then boot into Safe Mode and double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

1 more replies
Answer Match 51.66%

Fake Malwarebytes update 1.65.1 popup down where my clock is? funny because my and the newest version is 2.0.2.1012
 
It also come up with a fake trojanhunter liveupdate to version 5.5.1002 even when my trojanhunter is already updated to version 5.6
 
I just did a full system scan with trojan hunter it found 4 trojans in 6 files.
 
But i can`t buy trojan hunter befor the 29 august 2014.
 
I just scanned with  Emsisoft Emergency Kit Scanner and found rogue.win32.fakeSpy so did emsisoft anti malware!!!
 
What should i do ?

A:fark Malwarebytes update 1.65.1 popup down where my clock is

Hello fark_Malwarebytes_up
I'm Seedy21 and I will be helping you with your issues.
Please note the following information about the malware forum:
From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by me
Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
Please reply within 48 hours, if you are going to be away for longer please let us know or the topic will be closed for been inactive
If you are using Cracked or Illegal software your thread will be closed
Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close.
In your next reply please post me the log that trojan hunter detects 4 trojans in 6 files.
NextNote:
There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.
If you are unsure what you're system bit type is..... click Here for help.
For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.
Double-click the downloaded icon to run the tool.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the t... Read more

3 more replies
Answer Match 50.82%

This just happened for the second time in the last 10 days or so and had never occurred before in the 2 years or so that I've been running MBAE.

I'm running Windows 7 Home Premium 64-bit SP1.

Malwarebytes Anti-Exploit free version 1.06.1.1019.

Along with MSE and Malwarebytes Premium 2.1.6.1022.

Pale Moon is the browser; version 25.1.0 (x86).

Both times, it happened when Pale Moon had been completely closed. I poked an icon on my taskbar which opens the browser and I get the popup. I'm not going to a web site of any kind, just opening the browser to a blank page.

Shutting down the browser and reopening it again is OK, the popup does not reappear.

I did not take a screen shot, but it was pinkish/reddish with words to the effect that it had blocked something.

I looked over the MBAE forum at Malwarebytes.org and did not see any reference to this.

Has this happened to anyone else? Known issue? Unheard of?

It seems to be benign and I cannot explain why it occurs only when opening the browser and only twice in thousands of attempts, both recently.

A:Malwarebytes Anti-Exploit popup when opening browser---????

I had something similar happen when launching any browser from an Icon on the desktop. Deleted all shortcuts and from File Manager, right clicked on the actual .exe program and selected send to Desktop, create shortcut.

9 more replies
Answer Match 50.4%

My Computer, Running Windows 7, started giving troubles with internet connection - The Proxy server Not responding. The device or resource (web proxy) is not set up to accept connections on port "8080". The issue gets fixed in Google Chrome when I ran a full scan in Malwarebytes (Other Ant-virus/malware like MS Security essential or 360 Total Security couldn't help). 
 
But whenever I am connected to internet, Malwarebytes keeps giving pop-up - Malicious website blocked - wpad.browsersecurity.info. When I disabled online protection of Malwarebytes, the Proxy error appeared again. And I could see the following entries in the registry:
 
Key -> HKEY_CURRENT_USER\software\microsoft\windows\CurrentVersion\Internet Settings\Wpad\<key value>\ 
Value Name -> WpadDetectedUrl
Value Data -> http://wpad.browsersecurity.info/wpad.dat
 
Key ->HKEY_USERS\S-1-5-21-2008440364-1844915008-329570366-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\software\microsoft\windows\CurrentVersion\Internet Settings\Wpad\<key value>\ 
Value Name -> WpadDetectedUrl
Value Data -> http://wpad.browsersecurity.info/wpad.dat
 
If I delete WpadDetectedUrl value, the browser gets connected to the internet via the router. 
But I can see (in Task manager) many instances of iexplorer/chrome is getting created and each time malware bytes (when enabled) gives pop-up saying Malicious website blocked - wpad.browsersecurity.info.
 
I tried with many... Read more

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Answer Match 50.4%

As the title says, I'm having several problems. I get a popup in IE or Firefox from time to time stating the following:Windows Internet SecurityYour browser is under the threat of infection. Windows requires your permission to install online protection tool.Your browser is run in unsafe mode. Running the protection mode will help you to keep your computer safe. Staying at the suspicious website in unsafe mode may lead to the loss of personal data and computer breakage. To run the web browser in protected mode Windows requires installing the certified antivirus scanner software and online protection tool.I just close those windows without clicking on anything. Also, Some links redirect to a new tab that says redirecting to google-analytics, but nothing ever comes through.Cannot get to malwarebytes.org or superantispyware, either.This may or may not be relevant to this computer, but we have 2 laptops, 3 desktops, 2 iphones and 3 tivos on this network. 5 computers all have the same symptoms. Also the 2 iphones can't access malwarebytes.org but have no other symptoms. Here's my DDS log:DDS (Ver_10-03-17.01) - NTFSx86 Run by KKENNETT at 20:25:16.00 on Mon 03/29/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1217 [GMT -5:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}============== Running Processes =======... Read more

A:Google-analytics redirect + popup + can't access malwarebytes or superantispyware

Also, my ark.txt is 3MB and I can't upload it here. What to do?

5 more replies
Answer Match 43.68%

Not sure whats going on, system is slow, Malwarebytes came back with error 714 (0,9), so uninstalled using add/remove programs - but even that continually showed error code thru process. Have now reinstalled Malwarebytes and running scan - nothing detected on scan yet. Tried to print on Dell 924 Photo printer (which has worked fine for 5 years) and came back printing error. Tried to add/remove MS SQL 2005 program, wouldn't allow me to uninstal...this program had error messages at startup, wasn't even sure what it was or how it got on the system, so decided to uninstal after inquiring on techguy software forum..but it wouldn't let me uninstal it. I think the program was probably related to high school technology class with the boys. Anyways, here is the hyjackthis log attached. Any help would be appreciated. This was the family PC, but now the kids are gone and I'm just trying to get it cleaned up so I can use it again. Dell Dimension 4550, Windows XP SP3, AVG antivirus. Thanks!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:21:43 AM, on 15/06/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDO... Read more

A:Solved: Malwarebytes error, Printing Error, system slow

14 more replies
Answer Match 43.26%

Very inexperienced in fixes and repairs. I rely on programs to work.
Windows XP
Nortons internet security
Malwarebytes (just downloaded 2 days ago)
CC cleaner
Just got the computer back 2 days ago after contracting some kind of trojan. Was reformated.
 
I loged on this morning, opened outlook, opened firefox-to facebook.
 
A malwarebytes window flashed up, closing all programs
.
It was the quarintine box, saying that it had found 2 seperate trojan...something sign something.
 
I tried to highlight and delete the 2 entries. Wouldn't do anything.
 
X it out and turned off the computer tried to bring it back in safe mode. Husband tried 12 times to get safe mode.
Tapping F9 would only bring it to some re-boot screen.
 
Had to msconfig to get to safe mode.
 
Tried to run malwarebytes in safemode, got the same runtime error code 50003
 
Use windows remove program to remove malwarebytes to (in my mind) get rid of corrupt program.
 
Doing a search found this site and used it to download Malewarebytes
 
in this process also downloaded rkillls from here, it found one thing
 
Then Installed maLWAREBYTES, tried to run it and still got run time error 50003
 
Help? Be gentle. I don't even understand how to copy log files to show you.
 
Thank you,
Glenna
 
 

A:Malwarebytes, runtime error 50003, unexpected error

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download AdwCleaner by Xplode onto your Desktop.
Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.

IMPORTANT

If you click the Clean button all items listed in the report will be removed.

If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.

Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Please download
Junkware Removal Tool to your Desktop.
Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specif... Read more

20 more replies
Answer Match 41.16%

Hi guys, When i try to update my Malwarebytes i get this error code...MBAM_ERROR_UPDATING(12007,0,WinHttpsendrequest)...what do i do can't update....

A:Malwarebytes Error

There are several reasons for receiving a 12007, 0, WinHttpSendRequest update error which usually means that the download is being blocked either by your anti-virus, your firewall or even malware.Start by doing the following:1. Please ensure these Malwarebytes' Anti-Malware's Files and Folders are excluded from your Antivirus AND your Firewall. A 12007 error usually means that the download is being blocked.For Windows XP:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malwarebytes' Anti-Malware\mbamext.dllC:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.refC:\Windows\System32\drivers\mbam.sysC:\Windows\System32\drivers\mbamswissarmy.sysFor Windows Vista or Windows 7:C:\Program Files\Malwarebytes' Anti-Malware\mbam.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Malwarebytes' Anti-Malware\zlib.dllC:\Program Files\Malwarebytes' Anti-Malware\mbam.dllC:\Program Files\Malw... Read more

1 more replies
Answer Match 41.16%

Trying to install Malwarebytes on XP Pro, tried several times but keep getting error message: MBAM.exe app error, app failed to initialize properly (0xc000001d), even tried installing in safe mode.

A:Malwarebytes error

That means you are infected and you won't be able to install any malware or Anti Virus programs or update the ones you have. Please click on the link in my signature for Virus Malware Help and do those things in Safe Mode and post the results to that section of the forum and not here please.

8 more replies
Answer Match 41.16%

How do i fix this? I get this when i open MBRAM.Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

A:Malwarebytes Error

Hello, I think with this error the best choice is to please send an email to [email protected]'s seems an error they want to see and they will take care of this. Thanks for posting.You can post back the fix to help others here.

11 more replies
Answer Match 41.16%

I've been running MalwareBytes Pro for quite awhile and really like it. I recently upgraded to ver2 and my license converted to a "Premium" account and all was well. Then last night, I start receiving messages from MalwareBytes that there is an update and it asked me if I want to apply the update. If I try to update it, I receive a message that I need to use an Administrator account, which is what my user account is. Has anyone else seen this? I may uninstall and reinstall if this kepps up...

A:MalwareBytes error...

Originally Posted by azasadny


I've been running MalwareBytes Pro for quite awhile and really like it. I recently upgraded to ver2 and my license converted to a "Premium" account and all was well. Then last night, I start receiving messages from MalwareBytes that there is an update and it asked me if I want to apply the update. If I try to update it, I receive a message that I need to use an Administrator account, which is what my user account is. Has anyone else seen this? I may uninstall and reinstall if this kepps up...



I had a weird experience applying the minor update yesterday; I'll go re-trace my steps and post if I come up with something that makes sense.
(Workin okay now though)

4 more replies
Answer Match 41.16%

Iv been getting this lately when closing malwarebytes after a quick scan.

This file does not have a program associated with it for performing this action. Create an association in the Set Association control panel.

Iv never seen this kind of error it would be helpful to know what this is for the next time around.
 

A:Malwarebytes error?

12 more replies
Answer Match 41.16%

Hi all,
The last time I booted up my PC I got this error from MALWAREBYTES (shell_notiyfIcon) error,
Does this mean I may have an infected PC?

Regards
Paul

A:Malwarebytes Error

No that is not a symptom of infection

Uninstall malwarebytes using this tool

http://downloads.malwarebytes.org/file/mbam_clean

Reinstall it

2 more replies
Answer Match 41.16%

Hi there...I've got a virus because popup are being generated. I had Malwarebytes on the computer but it was throwing a 'can't find, etc' mbam.exe. I did some tracking on your site to: http://www.malwarebytes.org/forums/index.php?showtopic=29028 but the randomized exe file is throwing a 'error 707 (3,0). AND nothing seems to be working to get around even with Mieke Verburgh Malwarebytes Assistant Director of Research suggestions. I see that there is a current post on the forum but no answer yet. HELP.

A:malwarebytes error 707 (3,0)

Actually looked around and found the SUPERAntiSpyware is catching the vundo ... think I may have got it.

5 more replies
Answer Match 41.16%

I am getting a popup error window everytime IE7 is closed. The popup windows claims that "IE had encountered a problem and needs to close...". In the event log, I am viewing an id event of 1000. The faulting application is IE7. My OS is XP SP3. I have checked both DNS servers, they are resolving correctly. Other clients/hosts are not experiencing this. Can anyone help?

A:[SOLVED] Error popup; IE7 has encountered and error...

Welcome to TSF

Have you tried uninstalling and reinstalling?

4 more replies
Answer Match 40.74%

I've read a bunch of old topics and tried following the same instructions and I'm still having problems.  
 
Malwarebytes freezes half way through the run.  I tried in safemode I get the same thing.  I tried combofix and I keep getting run errors/extract errors.  I read a lot of topics where people were having similar problems.  The only addition to mine is my hard drive is constantly saying low disk space.  Its no where near low, If I delete one or two things totally a few gigs within 20 minutes my disk space is back to 0 kb again.  
 
Please help! Much appreciated! .
 
Moderator Edit: Moved from Windows 7 forum to a more appropriate forum since Combofix did not run
Roger

A:Combofix Error + Malwarebytes Error

Hello -
Only because this is program specific, please post it to the Malwarebytes General Forum area linked below
 
https://forums.malwarebytes.org/index.php?s=9e6d8926279a7354514504570a27a007&showforum=41
 
They would be the better people to deal with this at the moment -
 
Thank You -

5 more replies
Answer Match 40.74%

The only reason I listed the error code for MB is because everywhere I've read, has advised me to use Malwarebytes. I received error code 372 and I get that in safe mode as well. I have tried to download a new fresh version but, my firewall is preventing me from this. I cannot turn off my firewall. I can't run avast or avg antivirus. I don't have the restoration cds. What do I do. Is there a fix? I can get online on the infected computer but, some websites are blocked because of a certificate issue. I've made system restore points in the past but, they aren't there now.

A:Nothing is working. Malwarebytes error 372

Can you try to install the free version of Avast anti virus?

2 more replies
Answer Match 40.74%

I recently had the Win 7 Security 2012 virus on my computer and I used your directions to clean my computer. I thought that the computer was clean but I think there may still be something going on because when I boot up I get a runtime 5 error for malwarebytes. I saw some posts on here about the error but the reponses were very specific. The computer is running Windows 7. I am able to run a scan with malwarebytes. Please let me know what information you need. Thanks.

A:Malwarebytes Runtime Error

I suggest uninstalling and reinstalling Malwarebytes

11 more replies
Answer Match 40.74%

Windows 7 x64
Firefox
Connected to wireless modem

Just got a brand new computer, within an hour, started having redirect issues. I assume the problem is located in the router.

Anyhow, I started by installing Malwarebytes, ran a scan with no results. I uninstalled and installed Hitman 3.5, again with no results. And eventually made my way back to Malwarebytes. But during the initial update, I got this error message...
"An error has occurred. Please report this error code to our support
team.

PROGRAM_ERROR_UPDATING (11001,0, Host not found)

No such host is known."
I haven't been able to find that error in any Google searches.

Any ideas?

A:Malwarebytes Update Error

Heres some info from their site.... http://forums.malwarebytes.org/index.php?showtopic=86005

2 more replies
Answer Match 40.74%

Something has happened on my laptop (the laptop with all my documents on it) and I cannot figure out what to do. I have previously posted at another forum here. The thread from my first post here. I have tried the automatic repairs of Windows in both safe mode and regular mode. I am unable to get either Norton 360 or PC Tools Registry Mechanic to open and run. I installed Malwarebytes Anti Malware and it ran until a "Run-Time error '6' " message appeared. I have tried uninstalling Norton 360 and Registry Mechanic, to no avail. I have tried reinstalling them over the old installations. I have tried uninstalling them in safe mode, in regular mode, and with a special program to uninstall themI have e mailed both Norton and PC Tools asking for advice. Can someone give me some more ideas? Thanks

A:Malwarebytes run-time error '6'

Can you take a screen shot of the exact error message.

1 more replies
Answer Match 40.74%

WinXP Home with SP3
In the process of cleaning up from "Personal Antivirus" "rogue Virurs"

Getting this error when running Malwarebytes:- Full or quick scan.
"Run-time Error '5' Invalid procedure call or argument" error

Tried uninstalling and reinstalling Malwarebytes (version 1.40).
Tried running "mbam-clean.exe" rebooting and reinstalling latest malwarebytes.

Other:
List of files being scanned stops at windows/system32/zipfldr.dll
Tried renaming this (new on gets created right away)
Not sure if this is a coincidence or not
.
Have run Combofix and Advanced System Care
Have run SFC, Chkdsk and AVG 8.5 .... all to resolve initial issue.
I've seen a few posts (not a lot on the runtime error) so I'm wondering if this is a new issue.

Any help direction appreciated.
 

More replies
Answer Match 40.74%

Hello,

I think i am infected because i am getting pop up audio adds. I tried to run malwarebytes but no luck. The error code i am getting is 707 ( 2,0). The virus also has caused my Norton-antivirus to malfunction. I did restore my computer to prev date and was able to run Norton again. Please help. I am running windows XP pro. Your help is highly appreciated.

John

A:malwarebytes error code 707 (2,0)

From their supportError 707: Error during enumeration of languages. Please reinstall the application.

6 more replies
Answer Match 40.74%

I've been going along running my anti-spyware and malware every week as I did a few days ago. (I"m using XP).
Everything was fine until this morning in the middle of a Skype conversation, my system slowed down and eventually locked up.
I rebooted and tried to run Malwarebytes and it wouldn't run.

I tried Spybot and got, " No immediate threats were found" and also:
There were problems in the include file
c:\ProgramFiles\Spybot-Search_Destry\Includes\Trojans.sbi.
See Include errors.log for details.

There were problems in the include file
c:\ProgramFiles\Spybot-Search_Destry\Includes\TrojansC.sbi.
See Include errors.log for details."
---------------
Anti-Malwarebytes still wouldnl't run
------------------------
Ran Super anti-spyware and it found some issues.
I turned off and back on.
The system wouldn't come back up so I booted to safe mode.
Turned off again came up but got:
Arco tray is trying to install a library that will load any
time an application is started. I denied it access
--------
Malwarebytes still won't run
I uninstalled it
I installed it from the link at bleeping computer
tried to re-run it - same symptom, won't run

-------------------------------
downloaded dr. web cureit from the bleeping computer site
it was all in russian
i tried to launch it and got an error that it would load
a library any time an application was started. i denied
it and it wouldn't install.... Read more

A:Spybot error, Malwarebytes won't run

Hello,We need a deeper look. Please go here....Preparation Guide ,do steps 6 - 9.Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.If Gmer won't run,skip it and move on.Let me know if that went well.

3 more replies
Answer Match 40.74%

Computer is having popups and redirects in firefox. AVG is reading a TrojanHorse Vundo over and over again. Ran VundoFix and it came up with nothing. Trying to install Malware bytes, but I get an error ( Error code: 707 (3,0)). Have tried to install using a randomized renamed version of Malwarebytes as well. Nothing is working! Please help!

A:I get an Error when trying to install Malwarebytes

Hey Step barns , no change since i helped you yesterday then ?, next suggestion installing avast free antivirus and allowing it to perform a full on boot scan , this will make sure all viruses are disabled before they can even start running ,
Apologies on Combofix not being Available

2 more replies
Answer Match 40.74%

Problem with vbalsgrid6.ocx has ended up with no taskbar, etc. Windows XP.

DDS log:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Administrator at 20:35:03.75 on Thu 31/03/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
.
============== Running Processes ===============
.
\??\C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS.0\Explorer.EXE
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS.0\system32\igfxtray.exe
C:\WINDOWS.0\system32\hkcmd.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS.0\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
\??\C:\PROGRA~1\AVG\AVG10\avgrsx.exe
\??\C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS.0\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\dds.scr
C:\WINDOWS.0\System32\svchost.exe -k netsvcs
C:\WINDOWS.0\system32\svchost.exe -k Networ... Read more

A:Taskbar gone, 372 Malwarebytes error, etc.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

37 more replies
Answer Match 40.74%

When I tried opening Malwarebytes to run a scan on my Dell Inspiron 1400 (operating Windows XP), I get the following error:

"Run-time error '372':
Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application."

and I'm not able to open the program at all.

I tried uninstalling my current version, downloading the latest version (from this site), and installing that, but I kept getting the same error message when I was both uninstalling and installing. I looked into the program folder and I see the vbalsgrid6.ocx file in there, so I'm not sure why the program won't open. Any help is greatly appreciated, thank you!
 

A:Run-time error 372 for Malwarebytes

If it was working and the problem is recent surely easiet thing to do is try system restore.
.
 

2 more replies
Answer Match 40.74%

He is the requested info, I do have the install disc.

A:Malwarebytes error 0xc000001d

Hello rodb.

This is not infection related.

The issue is seen on older machines with CPUs that are currently incompatible with the latest version of MBAM and one of it's components, QT.

Malwarebytes developers have a workaround in place that will allow you to run MBAM 2.1.8.1057
You'll first need to download and install it from here:
http://downloads.malwarebytes.org/file/mbam/

At the final installation screen, do not click Finish. Leave that screen open, and continue below.

Next...download the file - Malwarebytes_2.1.8_SSE2_Hotfix.exe - from this link and save it to your desktop, or other easy to access location.

https://malwarebytes.box.com/s/7yxf8...qlvtevziq3ziut

Next...double click on the file to open it and follow the prompts.

A command window will open.
You should see several messages indicating files had been copied.
Click OK on the message box and press any key to close the command window which opened.

Now, click Finish on the installation screen, and MBAM should open without issue.

Let me know if that works.

3 more replies
Answer Match 40.74%

Afraid I might be infected with something, computer is acting funny and a little slow. Try to run malwarebytes and get "Runtime Error "5", and something about call or arguement. Here is a HJT log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:48:30 PM, on 8/27/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:E:\WINDOWS\System32\smss.exeE:\WINDOWS\system32\csrss.exeE:\WINDOWS\system32\winlogon.exeE:\WINDOWS\system32\services.exeE:\WINDOWS\system32\lsass.exeE:\WINDOWS\system32\Ati2evxx.exeE:\WINDOWS\system32\svchost.exeE:\WINDOWS\system32\svchost.exeE:\WINDOWS\System32\svchost.exeE:\WINDOWS\system32\svchost.exeE:\WINDOWS\system32\svchost.exeE:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeE:\WINDOWS\system32\Ati2evxx.exeE:\WINDOWS\Explorer.EXEE:\WINDOWS\system32\spoolsv.exeE:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeE:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeE:\WINDOWS\RTHDCPL.EXEE:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exeE:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exeE:... Read more

A:runtime error for malwarebytes

Hi My name is Extremeboy (or EB for short), and I will be helping you with your log.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.If you do not make a reply in 5 days, we will need to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we... Read more

3 more replies
Answer Match 40.74%

OK... So i've got a malware infection, fake scanner is called Security Central. The infection is KILLING ALL .exe files and not allowing them to start. I've downloaded Malwarebytes randomized exe file and even changed the name as recommended by a couple of other fixes... but still, it gets killed.

Now EVERY other potential fix i've come accross is to DOWNLOAD a file and run it. WELL... that's the trick! nothing will run! The virus is killing them at startup.

PLEASE HELP ME WITH THIS!!!!

A:malwarebytes error code 707 (3, 0)

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

10 more replies
Answer Match 40.74%

Getting the following error upon completion of install:
Run-time error '372':
Failed to load control 'vbalGrid' from vbalsgrid6.ocx.  Your version of vbalsgrid6.ocx may be outdated.  Make sure you are using the version of the control that was provided with your application.

I'm pretty sure my machine is deeply infected with malware or something, as I had to boot to Safe Mode and run ComboFix just to get it to load in normal mode.  I'm installing v1.70 of mbam and have Vista 64bit.   I deal with a lot of these infections on a daily basis, but I just can't seem to figure this one out.
 
There have been quite a few WebSearches found and at least 1 virus.  I've already ran ComboFix and Eset Online Scanner.  It appears everything has been removed, but I still cannot install Malwarebytes and update...
 
Any ideas?
 
Please let me know how to proceed.
Thanks

A:Malwarebytes Runtime Error '372'

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
***************************************************
=http://www.bleepstatic.com/images/site/icons/steps/step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/488406 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
*************************************************** If you still need help, I would like you to post a Reply to this ... Read more

2 more replies
Answer Match 40.74%

I am, or rather my friend who I set this up for, is running windows 7 sp 1 on a MacBook Pro, circa 2008/9. It's been running great until he lent the system to a friend who immediately got Monkey-Pak virus into it.

I managed to clear it out, but now I can't get MalwareBytes 2.x running, it gives me some kind of c++ error. I've reinstalled all of the run times all the way back to the 2005 version, but this may be a virus that targets that program and makes it fail to run.

The program actually starts, it's just when you try to run a scan or update the database when I get this error:

Any ideas?

A:Malwarebytes giving C++ error, where to ask?

  
Quote: Originally Posted by XweAponX


I am, or rather my friend who I set this up for, is running windows 7 sp 1 on a MacBook Pro, circa 2008/9. It's been running great until he lent the system to a friend who immediately got Monkey-Pak virus into it.

I managed to clear it out, but now I can't get MalwareBytes 2.x running, it gives me some kind of c++ error. I've reinstalled all of the run times all the way back to the 2005 version, but this may be a virus that targets that program and makes it fail to run.

The program actually starts, it's just when you try to run a scan or update the database when I get this error:

Attachment 329257

Any ideas?


See if the link below helps;

https://forums.malwarebytes.org/inde...otfix-for-139/

1 more replies
Answer Match 40.74%

After installing and I attempt to update, I receive this massage:
MBAM_ERROR_UPDATING (122,0,MultiByteToWideChar)
The data area passer to a system call is too small

I contacted Malwarebytes, but no reply so far? Is this likely a problem on my end or a glitch in the new version? Anything I can do?
 

A:Error after installing Malwarebytes v 1.45

My update to version 1.45 went flawlessly. It's a known issue though:

http://forums.malwarebytes.org/index.php?showtopic=45044&st=0

What are your antivirus and firewall?
 

2 more replies
Answer Match 40.32%

There seems to be whole lot of things wrong with my computer. Here they are:

1. First thing is that I no longer have a taskbar or start menu (though all my desktop icons are there).

2. Next is when I run Malwarebytes software I get the 372 error (vbalsgrid6.ocx error message)...I can't run it in Safe Mode as well. I tried running SuperAntiSpyware but nothing happnens there as well...it seems to startup initially, but then because it docks on the taskbar I can't activate it.

3. Also my search function is no longer working. "My Computer" icon is gone from my desktop (I have to open up the Trash folder to get into My Computer). When I try to download any other file (such as virus software, etc.) Firefox hangs and shows the "Not responding" so I have to shut it down.

By the way I run Windows XP Professional SP2. I think I might be infected with some trojan virus. I can't install HJThis since it tells me windows installer service could not be accessed.

Can someone help me out on how to go about fixing this issue? Thanks.

A:Taskbar gone, 372 Malwarebytes error, etc...Need help ASAP!

Hello and welcome.Run-time error '372':Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.Download MSFT Visual Basic from here http://www.microsoft.com/downloads/details...;displaylang=enInstructionsBefore starting the download, create a download directory on your computer. If your internet connection is less than 300K, it is recommended that you run the multi-part download by following the "More Information" link at the upper right, then clicking "Download Now."Click "Download" to begin downloading the single download. When prompted by the download software, choose the option "Save this program to disk" and click OK. Then select the directory you created on your computer. Run the file from the download directory. When prompted, select the same directory you created on your computer. You will be expanding the contents of the EXE into this directory. Run SetupSP6.exe from the download directory. When you accept the terms of the electronic End User License Agreement (EULA) the setup software will replace the appropriate files in your Visual Basic 6.0 installation. If good run MBAM and post back the log.. We can fix the other iisue also..SFCPlease run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System FilesNOTE for Vista users..The command needs to be run from an elevated Command ... Read more

11 more replies
Answer Match 40.32%

I keep getting this error message when I use mbam.
I've already tried reintalling this application, but it didn't work.
Does anyone know how to fix this problem?
 

A:Malwarebytes' Anti-Malware error

6 more replies
Answer Match 40.32%

Working on this PC that seems like it has been infected. It will not open certain filetype (MS Project, MS Excel) and will not open IE (not even in safe mode). I am getting an error 372 when trying to run Malwarebytes and rkill shows no viruses. Any suggestions?

A:Virus? Malwarebytes Error and IE won't open

Hi, please try to run these then MBAM again.First FixExecPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Please Download TDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive)Do not change the default options on scan results.Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Last run ESET.Hold down Control and click on this link to open ESET OnlineScan in a new window.Click the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to yo... Read more

1 more replies
Answer Match 40.32%

Hello, thank you for your time and talent.

I am currently working on a friends Acer Aspire e360 I have already removed several infection, avira reported 4 hidden objects. I can not get malwarebytes to load or run correctly and get these error messages when I try:

vbAccelerator SGrid II Control
Run-time error '0'

Malwarebytes' Anti-Malware
Run-time error '440': Automation error

This is the DSS log for the machine:

DDS (Ver_09-06-26.01) - NTFSx86
Run by Administrator at 16:21:41.26 on Sat 07/25/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.440 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files&#... Read more

A:unable to use Malwarebytes w/ error codes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

3 more replies
Answer Match 40.32%

I have been using Malwarebytes for a number of years, however I went to run it on my wifes laptop today it was not working. So when I tried to unistall the old version I was using, and reinstall their newest version it would not allowed to do a uninstall of the older version. I am geting this message below, and not being allowed to do a uninstall of the older version:
Messages File "C:/Program Files (x86)Malwarebytes' Anti-Malware/unins000.msg" is missing. Please correct the problem or obtain a new copy of the program.
 
 
 
Has anyone seen this happen before, and maybe what I can do to get the old version uninstalled.

A:Malwarebytes Error Message Problem.

 Two things to try.  First try downloading the current version and installing it.  If that doesn't work, try using the Revo uninstaller - it will uninstall a lot of things when nothing else will.
 
Good luck.

6 more replies
Answer Match 40.32%

Ran malwarebytes and found 6 issues. I clicked fix issues and re booted. One of the issues was a problem going online...the bug changed settings to proxy setting. I noted a new folder on hard drive called AVENGER, and inside was one file called client.exe I deleted this folder not recognizing this folder as one I normally had on the computer. Now upon reboot I get this message:
 
windows cannot find c:\documents and settings\RAY\local settings\Application Data\Browser extensions\Client.exe
Make sure you typed correctly...etc.
 
I can close this box and computer runs fine..goes on internet,etc. No problems. I rescanned with Malwarebyte..shows no infection? How do get rid of this annoyance??

A:Cleaned with MalWareBytes...but get error on startup

Please download AdwCleaner.
Double-click the adwcleaner.exe to run the tool.
Click Scan.
When the scan is finished, click Cleaning.
When the cleaning process is over, click Logfile and a Notepad window will be opened.
Please post the contents into your next reply.

15 more replies
Answer Match 40.32%

Running Windows 7 Home Premium.  Having lots of ads/dumb stuff popping up.  Tried several times to download Malwarebytes but unsuccessful.  Please help.  Have even tried in safe mode and no luck.
Thanks, Mary

A:Can't down malwarebytes. Error 5 - Access denied

Do you have a thumb drive (USB Memory Stick) handy?
Does your PC have two partitions, one for the operating system and another for your data?
Is there another computer in the house?
 
You don't need all of the above.
I'm feeling out what resources you have and will make the job as easy for you as possible.

3 more replies
Answer Match 40.32%

Sorry if i'm not posting in the right area....I was having malware problems, i downloaded Malware bytes, the scan found 107 things, i clicked for them to be cleared off and then my computer had to restart, but now when it does i get a error message that i didn't have before. I took a picture of the error can someone please tell me what it means or how i can fix it?? 
BTW the picture is kinda crappy but whatever, i also get two different errors. How can i fix it thanks.

A:I ran Malwarebytes and now i get a error when i restart my computer?

Welcome to BC !
 
Likely something in your startup list is looking for it. In other words the missing .dll was quarantined but something was missed.
 
To get a clearer idea, post the scan results log from MBAM that contains the 107 items deleted/ quarantined. Look in the History tab.
 
I'm sure other scans will find more...well....that is the norm. I'm going to ask that this topic be moved to the Am I Infected forum.

2 more replies
Answer Match 40.32%

When I try to open MBAM, I get this error. Then when I tried to uninstall from both Control Panel and Program files, I could not uninstall. Control Panel route recommends to install a new version and Program files route refuses to have the file deleted citing a component of it is being used in another program. And when I tried to install a new version, I could save the download but could not open(all of a sudden Windows is asking what program to use to open). I did system restore, to no avail. I did sfc /scannow, also to no avail.

A:Runtime error 383 with Malwarebytes antimalware

Hi there ... Maybe this will help ..

https://forums.malwarebytes.org/inde...owtopic=104411

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Answer Match 40.32%

My MBAM detected 65 infected Trojan Downloaders on the 1 hour old Clean re-install of Win 7!!!

Anybody who had the same detection, dont get scared it is False positive:
For confirmation look here:
Trojan.Downloader detected in 65 system files - Malwarebytes Forum

Hope you guys haven't caught heart attack

A:malwarebytes DB error false positives

That's what I like about Norton AV--it doesn't scare me to death.

9 more replies
Answer Match 39.9%

Hi!This is my first post and I really appreciate bleeping computer team for providing such a wonderful service to people in need. I am using Windows 7 Ultimate. I have Symantec Norton Antivirus 2011, Avast Free Antivirus and Comodo Firewall installed. I update my system (windows, antivirus, firewall, acrobat etc) regularly. Off late my system has been running slowly. The two antivirus catch infections every now and then (pendrives, malicious links). I run regular scans (both Norton and Avast), all of which almost never detect any infection and assure that my system is clean.Yesterday I installed Malwarebytes Anti Malware just to be sure that my computer doesn't have any infection. It was constantly (every 2-3 seconds) blocking outgoing connections from BitComet to different IPs located in China. Believing that the problem is in BitComet, I started utorrent, and the result was same for it as well, MBAM blocked outbound connections, albeit at a lower frequency. Then it blocked an inbound connection from svchost.exe. I just quit both the torrent clients and the notifications stopped. I then quit MBAB.I started Malwarebytes scan and while it was still running, it showed two infections. During the scan itself a blue screen came and my windows crashed. Ignoring it, after a while I again started the scan and the same thing happened. Now I am not sure whether whether its because of scan or infection, but during the 2 years life of my laptop, it was 2nd and 3rd time when Blue ... Read more

A:Bluescreen during malwarebytes scan, slow computer, malwarebytes blocking outgoing connections

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Please download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab a... Read more

18 more replies
Answer Match 39.9%
A:cant update malwarebytes giving run time error 732(0 0)

You may find this link useful :http://www.malwarebytes.org/forums/index.p...=19175&st=0

6 more replies
Answer Match 39.9%

with the message component "ie.frame.dll"or one of its dependencies not correctly registered: a file is missing or invalid.
 
Please help, here is the dds log
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer:   BrowserJavaVersion: 10.4.1
Run by Acer User at 21:23:50 on 2013-09-24
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2038.1217 [GMT -4:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\SearchProtect\bin\CltMngSvc.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Users\Acer User\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\E... Read more

A:When I attempt to install malwarebytes, runtime error 339

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===First please let me know if you have a need for this proxy.uProxyServer = hxxp=127.0.0.1:49164;https=127.0.0.1:49164;===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and... Read more

2 more replies
Answer Match 39.9%

Hi! I attempted to fix a computer for a friend by running Malwarebytes. It successfully ran and removed all malware; however, a series of about 10 Bad Image error messages appear when starting up the computer, and a new Bad Image error appears when attempting to open any program. I have run DDS and FRST (not sure if I was supposed to, but I read it on a different topic). The DDS log is here, the ATTACH log is attached, and I can post the FRST one as well if necessary.
 
Any help here would be greatly appreciated.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17041
Run by kelabethmama at 22:19:23 on 2014-06-05
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2814.1809 [GMT -4:00]
.
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows... Read more

A:Constant Bad Image Error Pop-ups After Running Malwarebytes

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/536805 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 39.9%

I installed Malwarebytes' about 6 weeks ago. I ran it today and it went through the updates download. Near the end I receive an error "PROGRAM ERROR UPDATING (5,0,CreateFile) Access is Denied" Has anyone else had this problem?

A:Malwarebytes' Update Error - Access Denied

Hi,

This isn't really the right place for MBAM questions. Are you still there?

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Answer Match 39.9%

This thread is exactly in title. I am having a BSOD issue 0x00000024, while trying to scan with MalwareBytes. Dm Log is attached.

A:BSOD trying to scan with MalwareBytes, error code 24.

The dump is giving me no information other than it is a third Party driver causing the problem. Do you have another anti Virus installed? If you do, put Malwarebythes folder in the scan exceptions, and stop the other program and run Malwarebytes again. See if that helps.

If not, uninstall Malwarebytes with their removal Utility and reinstall it. https://helpdesk.malwarebytes.org/hc...s-Anti-Malware-

9 more replies
Answer Match 39.9%

http://www.bleepingcomputer.com/forums/topic406192.html/page__pid__2310058#entry2310058

Below are the logs I ran using dds and gmer. I can not run malwarebytes to clean the machine because I get the following error

"Malwarebytes Anti-Malware - Run time error 372

Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application."

Machine is Windows XP

While running GMER scan, computer went to blue screen

DDS LOGS:

.
==== Installed Programs ======================
.
AA3Deploy
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.5
Adware Away 4.0.u
American Civil War Gettysburg
American Conquest
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
Belkin Wireless G Desktop Card Software
Bing Bar Platform
Bing Rewards Client Installer
Bonjour
BufferChm
CCleaner
Compaq Connections (remove only)
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
cp_PosterPrintConfig
cp_UpdateProjectsConfig
CueTour
Customer Experience Enhancement
Data Fax SoftModem with SmartCP
Destinations
DeviceManagementQFolder
Download Manager 2.3.10
Download Updater (AOL LLC)
FullDPAppQFolder
Google Chrome
Google Update Helper
Hijac... Read more

A:Fake Win Virus can't run Malwarebytes get a runtime error 372

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

2 more replies
Answer Match 39.9%

Four times today, I've seen this message pop up at the bottom of my screen, from Malwarebytes Anti-Malware.
Malicious Website Protection, IP, 72.21.91.29, 57216, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe

I've just run a complete Malwarebytes scan; I'm up to date, and it reported no errors.

AVG 2015 has done a complete scan; it's also up to date and it also reported no errors.

Spyware Blaster reports it's running correctly and I'm being protected, from its point of view.

As far as I recall, I'm using whatever firewall comes with Win 8.1. I know I have never installed anything else.

In general, I'm running a Dell desktop, Win 8.1/64 bit, latest edition of the above security software; Firefox v43.0.4, which it says is up to date.

I'm a complete newbie. I have no idea what the Malwarebytes message means, or who to ask. I did send them a message like this one, but it's too soon for a reply, so I'm double-dipping by asking here also.

Thx in advance.

Tom
 

A:Pls decipher this error msg from Malwarebytes Anti Malware

It's a false positive and it's been resolved.

Update your MalwareBytes and it should no longer be detected.

https://forums.malwarebytes.org/index.php?/topic/177623-72219129/
 

3 more replies
Answer Match 39.9%

Hi, Please could someone look at this, the website I moderated on has been hit with warning about antivirus 2009 (seems to be a google thing when viewing in firefox - ok when viewing in IE) any way my computer has been slow so I have removed my Spysweeper and I had Zonealarm Securtiy Suite trial which I have just purchased but it will not accept my license key and just has a red x on it. Malwarbytes would not run and just comes up with a box saying vd accelaerator S Grid II Control Run-time error 0 then when check that box another comes up saying Malwarebytes' Anti Malware Run-time error 440 Automation error.

I cannot get either to work and I am worried as they said on www.eurobichons site that someone had hacked in.

Please can you take a look and advise me what to do (very simply please)

This is my HJT log;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:46:50, on 19/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Malwareb... Read more

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Answer Match 39.9%

I am using Win XP on a pentium PC, and today I started getting Netsearch popups, but I can't use Malwarebytes because when I try to run the program I get the error message:

"CreateProcess failed: code 2. the system cannot find the file specfied."

I tried renaming the malwarebytes setup file but that didn't fix the problem.

Here's my HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:59 PM, on 1/22/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\mov\del\mbam2-setup.exe
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\is-MJ8R0.tmp\mbam2-setup.tmp
C:\Program Files\Malwarebytes' Anti-Malware\mbam22-setup.exe
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\is-SF7R7.tm... Read more

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Answer Match 39.9%

each time i try to install malwarebytes, i get this error message;
 access_error_malwarebytes2009_12_05_095802.jpg   24.35KB
  19 downloadsthis appears to happen every time an old file that was associated with a previous installation of malwarebytes, needs to be exchanged for a new one the installer is trying to put inif i keep ignoring the frequent error message, eventually there is this error message;
 is_persist_malwarebytes_install_assoc_w_code_5_access_denied.jpg   33.47KB
  19 downloadsthe access denied error is stopping me from doing other things as well. such as updating the firmware on my modem, or uninstalling drivers.finally the malwarebytes icon turns up on the desktop along with the following error message;
 error_code_714_malwarebytes_install.jpg   31.92KB
  16 downloadsand if, after rebooting the computer, i try to run the application, i get that same error message.i have googled this and there was some advice to do with permissions and dependencies in the services, which didn't work, but i am willing to try it all again if someone thinks there is a possible solutionEdit: Moved topic from XP to the more appropriate forum. ~ Animal

A:code 5 access error on installing malwarebytes

Have a look in the Malwarebytes forums; you should find suggestions to deal with the problem:http://www.malwarebytes.org/forums/Or try the Malwarebytes helpdesk:http://helpdesk.malwarebytes.org/Just follow that link and create a login and one of the tech support staff will help you out,if you get no answers here.

5 more replies
Answer Match 39.9%

SAN JOSE, Calif. January 21, 2016 Malwarebytes, the leading advanced malware prevention and remediation solution, today announced a $50 million Series B funding round from Fidelity Management and Research Company.*Malwarebytes surpassed $100 million in annualized billings in 2015 and achieved its 31st consecutive cash flow positive quarter. Revenues grew by more than 120 percent driven by rapid enterprise expansion. Founded in 2008 by Marcin Kleczynski, the company was bootstrapped until raising a $30 million Series A funding round in July 2014, led by Highland Capital Partners.Source: https://press.malwarebytes.org/2016/01/21/malwarebytes-raises-50-million-investment-from-fidelity/Congratulations to Marcin and all our friends over at Malwarebytes! This is excellent news, a good way to start 2016! Other article(s):https://blog.malwarebytes.org/news/2016/01/malwarebytes-raises-50-million-from-fidelity/http://www.zdnet.com/article/malwarebytes-secures-50-million-cash-injection-from-fidelity/

A:"Malwarebytes Raises $50 Million Investment from Fidelity", Malwarebytes Press

Yay malwarebytes!!!

10 more replies
Answer Match 39.9%

when i open Mozilla and log in to yahoo i get an error box that reads:www.ideachallenges.com:443 uses an invalid security certificatethe certificate is only valid for the following names*.ideanet.eu , ideanet.eu(error code:ssl_error_bad_cert_domain)this could be a problem with the servers configuration orsomeone trying to impersonate the servermy operating sys: win xp se2pentium 3

A:error popup

Pertinent info at http://www.lockergnome.com/windows/2005/04/06/how-do-i-fix-invalid-or-expired-security-certificate-errors/ .

Louis

2 more replies
Answer Match 39.9%

Just got this popup when I logon to here.
What setting in IE is fubared ...altho it has shown up on 1 other site (Ionthunder.com - game site)...but none of the other 25 sites that are listed/frequent in 'My Favorites' ???
TIA
 

A:IE Error Popup

16 more replies
Answer Match 39.9%

Hello I am running IE and for some reason, even when im not on the internet theres a srange popup saying that internet explorer has to close, but it doesnt close at all? this happens between every 10 mins or hour? ANy one know whats wrong?
Thnx for any help

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Answer Match 39.9%

All of a sudden, I keep getting these pop-up that my movie player and Java accounts are out of date, they are not, comes up 3-4 times a day?

A:Popup error

There have been a lot of Java updates lately due to security questions. Java should be Version 7 update 15. WMP Version 12.

1 more replies
Answer Match 39.9%

I get this error when I start up my comptuer, how do I fix this?

 

A:Popup Error

Please do not create multiple threads for the same problem! Read >>Posting help read first<< if you feel you are not getting help.

Continue here: http://forums.techguy.org/malware-removal-hijackthis-logs/738487-error-when-i-start-my.html
 

1 more replies
Answer Match 39.9%

Hello... I am running Windows XP Home and I use an AOL Broadband connection. I am encountering the Error #317 pop up window
The error #317 message appears as follows:

"Error 317 - Microsoft Internet Security Warning
Windows is corrupted with spyware virus.
You must patch your pc urgently to protect your system
Private info is accessed by ports:
-8080
-3128
You can patch your pc for free now and delete all spyware viruses
Click ok to choose and download free spyware removal using AntiSpy"

At this point I click cancel and an IE popup directs me here: "http://terra.es/personal6/dames5/nger.html" Where multiple Trojans are downloaded to my Temporary Internet Files... So far I have run AOL spyware protection, Ad Aware, Spy Subtract, Spy Sweeper, and Norton Antivirus ... obvioulsy all of these scanners came back with multiple findings which I have removed but the error message continues to appear. Here is my Hijack This log Thanks so much

Logfile of HijackThis v1.99.1
Scan saved at 2:07:22 PM, on 7/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Pr... Read more

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Answer Match 39.9%

every time i turn on my computer and log in I get a FarTCP.dll error. It does not effect any programs (I think) but is just a little annoying. When i google the error i just get a whole bunch of advertising for programs that "fix dll errors". how can i get rid of ths error?

P.S. Im not sure if i posted this in the right area but i looked for a better place.

A:popup error

Look over the First Steps at Removing Malware

4 more replies
Answer Match 39.9%

HI, Several days ago, I tried to send an email to someone, and then revceived these pop-ups. And they won't go away, and interfere with my use of my email. I will describe to you exactly what they say:

When I clck for example on my shortcut-to-email-inbox on my Desktop, I will get this popup:

"Some errors occurred while processing required tasks. Please review the list of errors below for more details.

The message could not be sent because one of the recipients was rejected by the server. The rejected email address was '[email protected]'. Subject 'Can you recommend any good forums and/or sources of information? Account, dd o neill. Server'smtp .ntworld.com'. Protocol: SMTP. Server Response: '553 Invalid address syntax'. Port: 25, Secure (SSL): No. Server Error: 553. Error Number: 0x800CCC79"

I also get another pop-up telling me I have unsent messages, and do I want to send, yes or no. of course when I click 'yes' I get that other pop up. At the moment i have clicked it's 'hide'. But I am still knowing its there. And at bottom of my inbox I have 'error' with the yellow triangle and exclamation mark.

So, please, what can I do to resolve this?
 

A:An ERROR popup box will not go away. what can I do?

am I on my own with this problem...?
 

3 more replies
Answer Match 39.9%

Hi im new to this site,

i have had some problems related to an error, it sounds like spyware or a virus.

i have reformated twice. it seemed ok for about a month, now nerly every time i turn pc off it sais at the end before shutting down that 'Uni Popup' error occured.

i have left this problem for about 2 weeks, and i have noticed problems.

My graphics card Temperature has increased, instead of normal working temperature of 35oc it has increased 45 - 60oc

When i play online games e.g Call of Duty UO
My FPS (frames per second) has decreased . i cant get a steady Fps because my gt card is getting hot, err so i get a estimated 90 fps wile aiming , and normally it would be around 180 depending were i am.

Second problem is the pc starting up and sometimes , it comes up in the Blue screen and sais to restart.

i have noticed big problems now. i use x-fire ( www.x-fire.com )
which i use for chatting and gaming. when i went onto it today it had an update, which downloaded, but gets stuck on a part of the installation (update).

So i have had one more problem and this is when i go onto Media player and either listen to music or rip a CD ect.
If any one could help me sort this problem then i would be greatful
Thanks Chris white
 

More replies
Answer Match 39.48%

i had installed malwarebytes to rid of the adds and pop ups that I receive onto my web browser ( Google Chrome & Mozilla FireFox ) I let it scan my computer which had some effects of lagging my current in-use files. After it had finished scanning it asked me whether I wanted to delete the files or if I wanted to quarantine them, so I decided to quarantine all the files it had found a threat. It then had told me to restart my computer and after I had restarted my computer, everything was working fine but I couldn't connect to the internet due to : Unable to connect to the proxy server.
Since then I had uninstalled malwarebytes before I found the forum because I thought that were get rid of my issue. I had run my SRST scan and I also have attached my log for the malwarebytes run.
Since I am using a laptop to access the internet I am unable to do online scans on my insected computer.
I do not understand the functions on computers and such so well so I need greater assistance.
Thank you for any assistance that you give me.
 

A:Cannot connect to internet after using Malwarebytes; Proxy Server Error

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

11 more replies
Answer Match 39.48%

Hey there! I experienced this problem last week and found this thread through a Google search. Eagle, I see this discussion happened in December. Would you recommend I go through the steps you outlined above as well?

Thanks in advance for the help!
 

A:Cannot connect to internet after using Malwarebytes; Proxy Server Error

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

1 more replies
Answer Match 39.48%

Ok, Hello =)
I am not sure what to do but here goes nothing ^^
I shall start at the beginning.
I had a problem where a command prompt would appear for about half a second then disappear every 5-10 minutes. The title of this prompt was
C:DOCUME~1\Testing\LOCALS~1\Temp\TMP543.exe

What read in the box was something along the lines of
Bad command or .. .
I could never read the rest. After some basic troubleshooting and searching, I decided to post about it on computing.net. In which a helper on their site asked me to use ATF cleaner which i did, then suggested Malwarebytes, which i did as well. I posted the logs and apparently i was heavily infected. (i do not know) their helper then gave me instructions to use ComboFix, which I followed. He gave me various links and such of how to use ComboFix. . .about 11 hours into running Combofix, i restarted my computer, because it had been on the same screen for 8-9 hours now. It hadn't fixed the original problem and I had no taskbar at the bottom of the screen, it was only a sliver of it sometimes, i could not copy and paste files/text/folders. I was then instructed to uninstall ComboFix, then redo the previous instructions. I did. This time combofix went through fine, i got a log and the original problem was gone. however, the copy/paste and taskbar are still problematic. He told me to run malwarebytes again, when i attempted to it gave me this error

Malwarebytes' Anti-malware
Run-time error '373':... Read more

A:Run-time error 372 for malwarebytes, cannot copy/paste, no taskbar

Hello again,unforyunately for you, this is why we have the blue text above this forum. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use.Are you running XP,Vista etc???Run-time error '372':Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.Download MSFT Visual Basic from here http://www.microsoft.com/downloads/details.aspx?familyid=9EF9BF70-DFE1-42A1-A4C8-39718C7E381D&displaylang=enInstructionsBefore starting the download, create a download directory on your computer. If your internet connection is less than 300K, it is recommended that you run the multi-part download by following the "More Information" link at the upper right, then clicking "Download Now."Click "Download" to begin downloading the single download. When prompted by the download software, choose the option "Save this program to disk" and click OK. Then select the directory you created on your computer. Run the file from the download directory. When prompted, select the same directory you created on your computer. You will be expanding the contents of the EXE into this directory. Run SetupSP6.exe from the download directory. When you accept the terms of the electronic End User License Agreement (EULA) the setup software will replace the appropriate files i... Read more

16 more replies
Answer Match 39.48%

Hello Everyone...
     I found my problem in the Malwarebytes Forum Section here but it will not let me sign in,no matter how many times I 've tried ,so I thought I would try it here,I had to ask additional question anyway because their response seems to apply to the FREE version of MBAM....
      I have Windows7 OS & have been using MBAM Premium for quite a while now,without a glitch.......I clicked on to check it as I do everyday or so and the permissions pop-up appeared as usual ,I approved & nothing happened.......Then after several times,I noticed it was no longer in my start up programs in WinPatrol & absent from the list of programs in Secunia PSI.....I noticed I needed to allow my automatic updates to start, I did them & then Secunia said I needed to manually update  Adobe Flash Player,it would not update ......Finally,since Adobe Flash Player always seems to be a problem anyway,I uninstalled it....then all my updates were in order.
     I tried several times to re-install MBAM & I kept getting the runtime error message,,,,,I uninstalled MBAM & tried again,same thing.......I ran the Microsoft troubleshoot & it said I had update problems & recommended a systems restore....I did that & it said programs that may be affected were MBAM & Adobe Flash Player,,,,,,I did the restore,,,,no difference  & I cannot install MBAM.......I don't even know how anyway b... Read more

A:External exeption E0607363.....Runtime Error MalwareBytes

Hello newbleeping:
I'm guessing you probably meant to type E06D7363 in your title. No worries.
Please follow the instructions in the locked/pinned topic: Internal error: Expression error 'Runtime Error' / External exception E06D7363.
 
BTW - If you perform a MBAM Clean Removal Process 2.x using the "Free" version download, you merely need to activate MBAM2 with your license ID, and Key and MBAM2 immediately becomes a "Premium" version again.
 
Did you begin the registration process on the Malwarebytes forum, and did you complete the registration acknowledgement phase via email? These two forums use similar forum software, from IP.Board, but the forums are not linked together with common membership rights. 
Please let us know how it works for you.
1PW
Malwarebytes Volunteer Forum Helper

20 more replies
Answer Match 39.06%

with every click I get "You're Computer was infected by an unknow trojan - It's dangerous for your system (critical files can be lost)! - Click Ok to download antispyware program to clean your system! (Reccomended)" then of course it sends me to a site where i can pay them to go awayLogfile of Trend Micro HijackThis v2.0.2Scan saved at 3:15:22 AM, on 1/16/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Windows Defender&... Read more

A:System Error Popup

Hello melpel,Welcome to Bleeping Computer Please print these instructions or copy them to Notepad (or another word processor), and save it for easier reference. This is because we will be in Safe Mode during the fix and you won?t be able to access the Internet to view these instructions.Please download AVG Anti-Spyware Free Edition and save that file to your desktop.This is a 30-day trial of the program -- This means that after 30 days the "background guard" protection will be de-activated. However, this version can continue to be manually updated and used as an on-demand scanner forever.Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the setup program.Once the setup is complete you will need to run AVG Anti-Spyware and update the definition files.On the top of the main screen select the "Update" icon, then under the "Manual update" section click the "Start update" button.The update will start and a progress bar will show the updates being installed.Once the update has completed (the progress bar will display "Update successful!") select the "Scanner" icon at the top of the screen, then select the "Settings" tab.Once in the "Settings" screen:Click on "Recommended actions" -> select "Quarantine".Under "Reports:" -> select "Do not automatically generate reports".Close AVG Anti-Spyware. Please d... Read more

2 more replies
Answer Match 39.06%

Everytime I start my pc or during day I get this error messege.
It usually stacks like that because my pc was left on overnight, so it happens every 2 hours or so. I have no idea what this links to but it just started happening after I formated my pc, although I dont know why this started coming after many formats. Any advice?
Thanks.
 

A:Random error popup

bump
 

2 more replies
Answer Match 39.06%

I am running Win7 HPx64 on a Dell. The OS is retail installed by me and I am using MSE with nary a peep out of it. The other day I got a popup I have never seen or heard of before and I am looking for ideas on where it might have come from. I have subsequently had to reboot the box and the popup has not returned. Unless the popup is generated by the bios (doubtful) it is unlikely to be anything from Dell, as the OS was clean installed. Any ideas?EDIT: Moved from XP to Win7~~boopme

A:Odd Popup Error message

Your screenshot is not clickable.

17 more replies
Answer Match 39.06%

Hello... I am running Windows XP Home and I use an AOL Broadband connection. I am encountering the Error #317 pop up window The error #317 message appears as follows:"Error 317 - Microsoft Internet Security WarningWindows is corrupted with spyware virus.You must patch your pc urgently to protect your systemPrivate info is accessed by ports:-8080-3128You can patch your pc for free now and delete all spyware virusesClick ok to choose and download free spyware removal using AntiSpy"At this point I click cancel and an IE popup directs me here: "http://terra.es/personal6/dames5/nger.html" Where multiple Trojans are downloaded to my Temporary Internet Files... So far I have run AOL spyware protection, Ad Aware, Spy Subtract, Spy Sweeper, and Norton Antivirus ... obvioulsy all of these scanners came back with multiple findings which I have removed but the error message continues to appear. Here is my Hijack This log Thanks so muchLogfile of HijackThis v1.99.1Scan saved at 2:07:22 PM, on 7/17/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:... Read more

A:Error #317 popup Adware

Hi PaulBiscardi and welcome tothe BC malware forum. I don't see anything in the log that is out of the ordinary. There is 1 entry with a file missing so let's fix that.Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - Default URLSearchHook is missingNow close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Now let's check to make sure that there are no files hiding in the system that might not be showing up in the HijackThis log.Download WinPFind.zip and unzip the contents to the C:\ folder.Start in Safe Mode Using the F8 method:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Locate the c:\winpfind\winpfind.exe file and double-click it to run it. Now click the Start Scan button to begin the scan.When the scan is complete reboot normally and post the WinPFind.txt file (located in the WinPFind folder) back here so I can review it.OT

1 more replies
Answer Match 39.06%

Hi there, re: forum at the following link:

About Blank popup and Internet explorer has problem-must shut down.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
Run by Wendy at 22:49:01 on 2012-08-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3944.2214 [GMT 1:00]

Here as directed is my DDS text file and Attach (I do not know if I have to use the GMER or not as it says for 32 bit only and my system is 64 bit.
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Pro... Read more

A:IE about:blank error popup

Not one reply in 19 days, machine has now crashed and is reset to factory settings, I think my first impression is correct and this forum has lost all it's credibility. Sad really as it used to be so good.

1 more replies
Answer Match 39.06%

hi .i am getting this popup [ERROR CONNECTION TO BROADBAND CONNECTION 2
now there is a square box enable logging .i have that box checked .so what do you thing is my problem.but that do not happen often maybe 2 to 3 time a day .all i do is i click on close .but some the popup will popup right way after i just click on the close tab .so i dont know .this only started about 2 weeks ago .
yvesj
 

A:popup error connection ?????

10 more replies
Answer Match 39.06%

When my firewall is turned off, I get the following error and subsequently my computer freezes and I need to manually reboot:

Popup:
Generic Host Process for Win32 Services
Generic Host Process for Win32 has encountered a problem and needs to close. We are sorry for the inconvenience...


Here is my HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:12:21 PM, on 2/10/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
D:\Online Armor\OAcat.exe
D:\Online Armor\oasrv.exe
C:\WINDOWS\system32\spoolsv.exe
D:\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
D:\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\digtizer.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Materialis... Read more

A:Win32Services Popup Error

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Answer Match 39.06%

Hi All, I have a problem after login to windows, Sometime the system automatic restart and show a popup message "Winlogon.exe encountered a problem and need to close.

Anyone can help Please...
 

More replies
Answer Match 39.06%

Massive spam attacks have made my PC slow and caused my IE to crash. I have browser redirect problem and unwanted sexual Pop-ups. please help me.



Logfile of HijackThis v1.99.1
Scan saved at 3:22:21 AM, on 4/18/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\DW15.EXE
C:\MY DOCUMENTS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\SYSTEM\SFCMAN32.DLL/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\SYSTEM\SFCMAN32.DLL/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.e4me.com/start.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\SYSTEM\SFCMAN32.DLL/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\SYSTEM\SFCMAN32.DLL/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WI... Read more

A:Popup/IE error (Help Needed)

Guys pleease help me now my PC is slowing down massively

11 more replies
Answer Match 39.06%

hey, i recently bought a IPOD right and i cant get the damn thing to work but anyway, ive installed and reinstalled the ipod software many times but for some reason ive been gettin this pop up saying DESKTOP ERROR, access to specified device,file denied. It now seems to happen when i put a cd in my cd rom cause the ipod software i have is soposse to detect it. Ive takin full software off and put it back again and still the same crap.

thanks all.

Logfile of HijackThis v1.99.1
Scan saved at 1:47:17 PM, on 3/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\COMPAQ\ACLIENT\ACLIENT.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINNT\Cpqdiag\Cpqdfwag.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Compaq\LCRMS\LCRMS.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\C... Read more

A:Desktop Error Popup? Help Me Please

???????????
 

2 more replies
Answer Match 39.06%

I've been getting the following error/popup every time I start my computer. It's for "Media Gallery MergeModules x64" and it's trying to install something. After I click "OK" I get another error that it cannot find it. If I try cancelling it, I have to cancel it about 10 times before it goes away. Has anyone got the same problem with their Vaio and how do I fix it? I have uninstalled Media Gallery and checked startup items to see if maybe an update couldn't fine the edia Gallery and that waa the problem, but no. I can't do a system restore as I uninstalled months ago and this has just started.
Thanks

A:Vaio error/popup

Hi, you could try the following:

- uninstall the program using the Application Manager for VAIO. Perhaps you did the uninstall via Windows and hence the VAIO software is trying to install it again?

- get Autoruns (from Sysinternals, search Google) and look through all the startup items. You might find the problem here

- run CCleaner to analyze your registry and see if any of the issues it finds are related to Media Gallery. This is a long shot, but worth trying

Hope this helps!

2 more replies
Answer Match 39.06%

As requested I am placing the content of the HJT result.txt file to assist with the resolution of a problem which has locked me out of my computer for several days now. The lenghty explanation of the problem can be found under the Windows XP forum discussion at: <http://www.techsupportforum.com/showthread.php?t=53205 >.

Please note - I used "HijackThis Analyzer program" to get the "new" log (result.txt)

What is also important to know is that a virus checker was run and reported no viruses - but the problem itself is blocking the use of AdAware and SpyBotS&D.

Anyway - I sure do hope someone can help me with this frustrating problem!

HJT Result.txt
====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 -... Read more

A:bad image (popup) error

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

PalTalk

Run a scan in HijackThis. Check ... Read more

12 more replies
Answer Match 39.06%

Hi
I have a problem with a popup after my computer boots up. See below:
Rundll
Error loading C:\PROGRA~1\mywebs~1\bar\1.bin\M3PLUGIN.DLL
The specified module could not be found.
HJT log included.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:39 PM, on 8/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.ex... Read more

More replies
Answer Match 39.06%

When I start my computer, I get this error that says wintouch at the end.

So how do I fix this?

 

A:Winotuch popup error

Wow!! Why wont anyone help me???
 

2 more replies
Answer Match 39.06%

i keep getting an error msg usually every time i turn on the computer. or do something else. it says i have a spooler sub system app error. what is that?
 

A:constant popup error msg

9 more replies
Answer Match 39.06%

Hope this is the right Forum for this...

Windows XP Home
IE6/Firefox 1.0.2
SP2
Verizon DSL

I use Firefox exclusively for my Browser and notice it's pretty slow
when connecting to a Website.

Tonight, while trying to open a game in Pogo.com I received....

Could someone tell me something I need to do in Firefox or Windows to avoid
Runtime Errors and perhaps speedup connectivity?

Thanks for any help,

Telstar
 

A:Runtime Error Popup Help

8 more replies
Answer Match 39.06%

I've been getting the following pop up just starting today:

A runtime error has occurred. Do you wish to debug?
Line: 164
Error: Undetermined string constant

yes no

When I click on yes, a notepad type box pops up, but it does nothing. When I click on no, it will continue to pop up several times. While the box is on the screen, it prevents me from doing anything else, and I can't seem to just delete it.

I've run adaware, spybot, windows defender and super antispyware. Needless to say I don't have any idea what this means, so I would appreciate any help. Thanks.

Windows XP, SP2

A:Runtime Error Popup

Download and scan with SUPERAntiSypware Free for Home Users * Double-click SUPERAntiSypware.exe and use the default settings for installation. * An icon will be created on your desktop. Double-click that icon to launch the program. * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Udates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.) * When done, select "Scan for Harmful Software". * There are three scanning options. Choose "Perform Complete Scan" and click "Next". * When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK". * Make sure they all have a checkmark next to them and click "Next". * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. * Click Preferences and then click the statistics/logs tab. * Click the dated log and press View log. A text file will appear so you can see the results. * Select close to exit the program.After that, download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.Reboot your computer in SAFE MODE using the F8 method.Scan with DrWeb-CureIt as follows: * Double-click on drweb-cureit.exe to start the program. An &quo... Read more

4 more replies