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# Computer constantly freezes/crashes when started normally

Q: Computer constantly freezes/crashes when started normally

I have been warned by my internet service that my PC has a malware called "Trojan: Mebroot" and my internet will later be suspended if I do not fix it.

If my computer is started normally, after a period of time it tends to freeze/crash and sometimes even display a bluescreen. Also, if i press ctrl+printscreen+c it will also freeze my computer.

At the moment, I am still using this computer but started on "Debugging Mode" and my computer doesn't freeze (unless I try to do a screenshot). My internet supplier (OPTUS) still warns me to remove the virus otherwise they will suspend my internet.

A: Computer constantly freezes/crashes when started normally

Hi -
One quick question - How did Optus know of the infection -

Thank You -

3 more replies

Hello,

A:Firefox freezes computer, Explorer Task Manager constantly crashes/hangs

13 more replies

Hello,

I have been having some issues for the last couple of days with my computer.  I first experienced trouble with Firefox while watch a simple Twitch Stream.  For no reason (as the computer was completely idle save the stream) I received a message saying Shockwave Player (or some script on the page) stopped responding.  The popup gave me the option to wait for the script to respond, or to kill it.  I attempted to kill it, by opening up Task Manager.  This took maybe 3 minutes to open up, while in the process hung my entire system the whole time, and then led to Firefox itself to completely lock up.  As well, when attempting to open up Task Manager in the first place, if at first the window did not show up I would attempt to open it again.  The first time by using the Ctrl, Shift, Escape combination, and when that was unsuccessful (as it normally pops up instantly), I would thusly right click the taskbar to open it that way.  By doing this method it would take minutes for the popup from the taskbar itself to showup.  After finally getting Task Manager open, I would see two different Task Manager processes.  One at roughly 4k kilobytes of memory, while the other ~100.  As someone with a tiny bit of OCD I would close the smaller kilobyte one by right clicking it to kill the process from the popup menu.  Right clicking the process would give me no window, nor would hitting kill process from the tab on the Task... Read more

A:Firefox freezes computer, Explorer Task Manager constantly crashes/hangs Moved*

Hello, Please post that HJT log with a DDS log from this guide.Please follow this Preparation Guide, and post in a new topic.Let me know if all went well.

2 more replies

Hello, my laptop recently started freezing when in Internet Exploter and in Outlook. If I wait a few minutes it will respond but then freeze again. It's impossible for me to do anything online. DDS log is below and "attach.txt" and "ark.txt" are attached. I also have a HiJackThis log that I can post if requested.

DDS Log:
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Chris at 12:12:11 on 2012-03-12
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2368 [GMT -4:00]
.
AV: Panda Internet Security 2011 *Enabled/Updated* {86971480-9989-6750-B122-681A86518D59}
SP: Panda Internet Security 2011 *Enabled/Updated* {3DF6F564-BFB3-68DE-8B92-5368FDD6C7E4}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Panda Personal Firewall 2011 *Enabled* {BEAC95A5-D3E6-6608-9A7D-C12F7882CA22}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs

A:Laptop constantly freezes in IE (just started doing this)

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please DownloadTDSSKiller.zip>>> Double-click on TDSSKiller.exe to run the application.Click on the Start Scan button and wait for the scan and disinfection process to be over.If an infected file is detected, the default action will be Cure, click on Continue
If a suspicious file is detected, the default action will be Skip, click on Continue

4 more replies

I got a rather irritating Virtumundo problem earlier and while i did manage to remove it or so the virtumunodbegone program claims, my browsers are not working properly so i would like some help in fixing them if possible. (and gods know what other old stuff is on my computer as aside from some scans and such i haven't done any serious cleaning o.O)Here is my highjackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 15:38:23, on 03.04.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Programfiler\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\Programfiler\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\WINDOWS\system32\CTHELPER.EXEC:\Programfiler\D-Tools\daemon.exeC:\WINDOWS\system32\ctfmon.exeC:\Programfiler\Spybot - Search & Destroy\TeaTimer.exeC:\Programfiler\WinZip\WZQKPICK.EXEC:\Programfiler\SpywareGuard\sgmain.exeC:\Programfiler\SpywareGuard\sgbhp.exeC:\Programfiler\Sym... Read more

A:Internet Explorer Freezes When Started & Firefox Freezes/crashes On Some Websites

61 more replies

I have a Windows 7, 64 bit laptop. I have recently wiped everything clean and did a system recovery twice, but the problem is still there. Im not sure what is going on. Someone please help me!

A:Windows explorer manager constantly freezes and laptop crashes

Can you please provide more information?  What version of W7? What processor?  How much RAM?  After system recovery, did you add any programs?  Could you describe in detail what the problem is (when it usually happens, what the symptoms are, etc.)?

20 more replies

My computer just hangs constantly now when im doing anything.

Like as I wrote this message it hung a few times while i type.

It hangs only for like 3 seconds and i have no idea why. It's been fine for about 2 years and all of a sudden this starts.

I havent installed anything new lately so I dont know what to do.

I ran spybot once already and it didnt really fine anything.
I ran ccleaner on registry and cleaner.
Deleted a bunch of my stuff i no longer use and defragmented once.

A:Hijackthis Log Included(my Computer Recently Started To Hang For A Few Seconds Constantly)

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

1 more replies

Hi all, I have a funky problem going on and hoping someone may know something about this.

My computer will freeze if booted up after about 3 minutes. Doesn't matter if it's on the logon screen or if it's logged in, but all I can say is that if I remove my wireless card's antenna then it will boot up just fine, and then I can reattach the antenna (I have a wireless router which I connect to) and connect to the internet.

Now, I know that you're probably asking "What have you done before this started happening?"..

Well basically I just moved, I hooked up my PC, got my internet running and everything set up. My computer ran fine and dandy for about a week and a half and then this started happening.

It's annoying to have to remove the antenna and replace it every time I boot up (a bit of a security feature though XD it's my key)

More replies

Hi,

I am visiting my parents and their computer crashes EVERY time it is started.

Not sure how to fix this, things seem fine under Devices Manager, so I am creating this thread.

Thanks very much guys.

Erick

A:Computer Crashes 1 hour after started

Code:
fffff88006976570 fffff88003f499d8Unable to load image \SystemRoot\System32\Drivers\aswrdr2.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswrdr2.sys
*** ERROR: Module load completed but symbols could not be loaded for aswrdr2.sys
aswrdr2+0x49d8
Security App

Crashes indicate avast! being a possible cause. Remove avast! and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.

Microsoft Security Essentials, Free antivirus for windows

Malwarebytes Anti-Malware Free

Information
DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - Disk Check
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Is the firmware for your SSD up-to-date?

Code:
Modelo M4-CT064 M4SSD2 SATA Disk Device

Check for one and see if the stability returns.

Hope this helps for now. Good luck.

3 more replies

Hello,

First I apologize for my lack of knowledge with computers, so hopefully this isn't too stupid of a question...

I bought a Dell Studio 17 last year with Windows Vista. Windows 7 came out and I had the free upgrade so I installed Windows 7 once I was able to a little under a year ago or so. I had problems with this one Windows update and every time it ran my computer would be all jacked up so I just kept running system restore to go to a past time. However, now that system restore point is too far back in time and I can no longer access it.

The problem now is that I cannot run any program once Windows starts. Windows starts and looks like everything is all fine, but then I double click on a desktop icon or select something from the Start Menu and then nothing happens and computer just freezes. No BSOD or anything, just freezes and I have to manually shut off.

I have tried the following scans in safe mode:
--Spyware Doctor
--MalwareBytes
--Avast
--Eusing Free Registry Cleaner
--CCleaner

Nothing has found anything or fixed anything at least. I'm sure there a probably better scan/fix programs out there, but again I'm not the smartest computer guy out there... which is why I came here...

Any help is greatly appreciated and thank you very much in advance for your time.

A:Computer freezes once started

Hi -

Boot into SAFEMODE and go through start-up apps.

See this MS KB for info on using MSCONFIG to troubleshoot start-up/ logon issues -

http://support.microsoft.com/kb/950093

Run SFC - http://jcgriff2.com/sfc.html

Regards. . .

jcgriff2

.

4 more replies

Hi everyone,

For a while, I have freeze problem with my 6-months-old PC with Windows 7 Pro 64-bit. It happens just after I typed account password on log on screen and it is a hard hang. The mouse and keyboard, everything is unresponsive. Sometimes, it freezes even before the desktop is seen (it happens when there is the "Welcome" message). About half of time, NVidia driver stops responding and is recovered before freeze. I tried all versions of NVidia in case of a driver problem, didn't solve the problem.

At first, I thought that it was a driver related problem with Windows, because when I started Ubuntu directly from CD ("Try Ubuntu" thing), there was no freeze (probably since there is no nvidia driver installed, but the display was just fine, full resolution, I could watch some movies, etc.).

However, then I installed Ubuntu on one of the partitions (This time it installed NVidia drivers with version 270.xx), and there is the same freeze problem just after I log on to Ubuntu. So, I think this is either a NVidia driver incompatibility with drivers of other hardware (so that can be in Ubuntu, too), or a directly hardware issue.

I checked RAMs both manually (plugging every one of them with different slots) and with Memtest with 9 cycles. I also checked HDD. USB ports were also checked. I tried changing some parameters in BIOS, then setting default again. Nothing positive happened.
Then I tried an ATI 5750 video card on this PC and there is no freeze pr... Read more

A:Computer freezes just after Windows is started

Have you tried newer video drivers? Nvidia is up to 280.26.

2 more replies

For the last month, my computer has been constantly crashing (mostly 15-20 minutes into a computer game). If not, it would crash after I play a song through Windows Media player. Does anyone know what the problem is, or have any idea what the possibility might be? Any help is greatly appreciated.

Thanks

A:Computer Constantly Crashes

Please post a HijackThis log for someone to look at.
HijackThis
Also make sure you unzip the file into it's own directory (ie. C:\Program Files\Hijackthis, or something similar, not into a temp folder).

1 more replies

Hi,

Had my comp for a year with no problem (compaq c700, t5500, 3GB ram) and then one day while running alot of processes (downloading 5-6 videos from a subscription site (so server not p2p), browser page, vlc running, and prob the odd other thing) my comp just hung and hd light wouldn't beep or anything and ctrl alt del led to a black screen w/ the msg failure -security options. Only way to shut down was hard shut down since nothing else was responding. Since that point on, every 20 mins or so after i booted the exact same thing would happen no matter how little i was running. Tried changing alot of things - i uninstalled all spyware programs i had on, reinstalled norton, shut off windows defender, shut off superfetch and the odd other thing from services but nothing has worked. Tried booting it in safemode twice - first time it crashed after 1.5hrs and the second time it crashed almost instantly. Kinda at a loss since it is a pretty cheap computer so im' certainly not going to take it to a tech since i'd rather just buy a new one. But ideally i'd like to fix the issue. THoughts?

Thanks

A:Computer constantly crashes

Hello,That normally happens if you don't have enough Memory. Try adding more memory. To do so, you can find out here.Try running in Safe Mode.~Zane

2 more replies

Hello,

I'm runny Windows Vista Home Premium and using Norton Antivirus.

My computer just freezes, I'm typically using Firefox/Mozilla, and I have to do a hard re-boot. I've tried to do a system restore, but the problem still persists. There's no indication of what sort of virus I may have.

Thanks!

Lisa

A:Computer crashes constantly

Before we begin, y... Read more

12 more replies

A few weeks ago I started having freezes on my computer, a couple of times per hour, lasting one minute, usually while playing demanding video games.
Sometimes it would give me the blue screen of death followed by an error claiming it was unable to find boot device, the only solution being to restart the PC which would fix the error.
Recently however the freezes started to be more common, sometimes causing the computer to crash during boot-up and restart.
Whenever a freeze occurs I can hear a fan stopping and restarting, however I cannot determine which fan it is, I suspect the problem may be caused by the psu or the hdd.
I have excluded heat problems as the temperatures are under 60C (for the cpu and graphics card) when the freezes happen and used SeaTools to run a short check on my hdd which yielded no problems. Haven't used a long test as it said it might damage my data.

My specs:
I5-4690 @ 3.50 Ghz
DDR3 8gb of ram
Nvidia geforce gtx 770
Seagate Barracuda 2TBk
Kissquiet 620W psu

More replies

Hello everyone.
Since I have gotten a new computer, with Windows 8 64x, when problems come up, I don't know how to fix them.
Being a constant user of Chrome, I had gotten accustomed to using the browser, and for the first two days, it worked fine. After that, the computer randomly reboots, often when I'm on Chrome. Running the Windows Debugger, I decided to have a snoop at the Dump file. Apart from complaining about kernels, and wrong resolution, it had come to the conclusion that the file: mcupdate_AuthenticAMD.dll was the potential culprit. The recommended tool in the stickied post has had complaints from IE, so I'd rather not download it at such a state.

From what I've researched, it is a normal file, probably coming from the online AMD Catalyst drivers, though I don't know if it has come from the CD. I had used it in vain, to try to install initial drivers, and after the motherboard's drivers failing, the AMD ones actually worked, to my surprise.

There is no BSOD when it restarts, just a sudden black screen, no input, then back to boot. I would really appreciate any help.

This is the computer I am using. Apologies for the lack of information on their website, and being unable to check myself, I'm afraid to look inside, for it may void the warranty.

Thanks,
Josh

A:Chrome Constantly Crashes Computer

I notice the system come with 16 GB , is it 4 or 2 sticks ? I ask because sometime with 4 sticks of ram you have to increase the voltage in the bios, as 4 sticks draw more current and it drop the voltage ,

14 more replies

Hello,

My computer crashes constantly, I did a system restore, but that didn't help. The computer just freezes and I have to do a hard reboot. I've already worked w/ one of your antivirus moderators and I'm Malware free. He's suggested it was an software/hardware issue...

A couple of times when I was doing a scan, as per the moderator, the computer crashed and the blue screen came up w/ the following:

A problem has been detected & Windows has been shut down to prevent damage to your computer...

I'm now working in SafeMode.

I've got an HP desktop using Vista.

Thanks.

Lisa

A:Vista Computer crashes constantly

16 more replies

Hi all, first Post, my name is Doug, I live in Kalamazoo and I am a Real Estate Broker.  I consider myself pretty proficient in computers and I always try to sort things out first before bothering others with my issues But I am at a very frustrating loss here.

Actually this is my second post, my first post didn't publish because my computer hung and then I had to do a hard reset just to get back here.  Pretty ironic.

My computer keeps crashing no matter what I do.  If it is not crashing it slows down.

Here is the report from Speccy:  http://speccy.piriform.com/results/IIEMzRNpNZ85v3MvLIzOuD0
I also attached the results from MiniToolBox.  I will paste the results as well at the end for those who do not like to open attachments.

OK this is what I have done so far.

Spybot, scanned then uninstalled
Malewarebytes, scanned, still resident on computer
CCleaner, scanned, repaired, still resident on computer
Avast Free- scanned, several results, repaired then uninstalled
Bitdefender Total 2015, scanned, several results, repaired.  Did all the optimizations the software suite had
Wise Registry Cleaner
Wise Care 365
Defragged Hard Drive
Defragged Registry
Deleted all temp files and everything else
Cleared cache from Chrome back to the beginning of time
Replaced the cable to my hard drive in case it was bad, also switched the port it was plu... Read more

A:Computer constantly crashes, no matter what I do...

Looking at other posts it was recommended to install Hard Disk Sentinel.

Performance was 100% Excellent
Health 68% Good
Temperature 43 Degrees Celsius

Results:
The drive found 2 bad sectors during its self test.
Problems occurred during the spin up of the disk 4 times. This can be caused by the disk itself or huge power load (weak power supply).
There are 2 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
8505 errors occured during data transfer. This may indicate problem of the device or with data/power cables. It is recommended to examine and replace the cables if possible.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to continuously monitor the hard disk status.

28 more replies

Hello,

I'm currently trying to help my little brother's computer problem that started to occur a few weeks ago.

It randomly freezes during any type of computer use for a minute or more and then resumes back to normal. On occasion, the computer gets a BSOD but I haven't been able to recreate it to get a error code.

I have dumped Error, Critical, and Warning (.EVTX) files that I'm able to provide if required.

A:Computer Constantly Hangs or Crashes

5 more replies

My computer often loads very slow when switching between programs and often crashes. Also, I have about 7 gigs of space left and I constantly get a message that pops up telling me I need to clean my hard drive and that i'm running out of space...if a picture needs to be provided, I can get it...and here's my hjt log

Logfile of HijackThis v1.99.1
Scan saved at 4:13:42 PM, on 12/13/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\AVPERSONAL\AVGCTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\LIMEWIRE\LIMEWIRE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PAUL\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T Broadband Internet
N1 - Netscape 4: user_pref("browser.startup.homepage", "www.mlb.com")... Read more

A:Computer is slow and constantly crashes...

Have you run Scandisk and defragmented your Hard Drive? You can also run System File checker. Check all of your programs for an automatic updating feature being turned on.

3 more replies

Hi,My computer is incredibly slow, slow to load and windows freeze all the time. Sometimes it won't load at all. Also, everytime I open windows media player, the last played file is always a different video clip and each time its porn. I never view anything of this nature, how can i stop this happening!?My HJT log is below, thanks in advance.SarahLogfile of HijackThis v1.99.1Scan saved at 15:01:04, on 03/09/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\iTunes\iTunesHelper.exeC:\PROGRA~1\Grisoft\AVGFRE~1&#... Read more

Hi Sarah, Open Your windows media player, go to all videos. In the playlist, if anything shows up, right click on them one by one, also check Your media library . Then choose Delete from library, it should show an option to competly clean off of the hard drive tick that & Your worrys are over . If You allready deleted them just by the files, You no longer have that option though. Hope that helps. Download CCleaner and install it. (default location is best). Do not run it yet! CCleaner Tutorial***************************************************Please download, update and run the free A2 (A squared) anti-trojan Select the "Deep Scan" button and press the Scan button.If malware is found, click the button "Remove Selected Malware"and save the log file by clicking on "Save Report". Let it delete whatever it finds. *************************************************** I know you may have anti-virus software, but sometimes its definitions are corrupted due to malware. Online scans are the best resort in this case. Run this pc through theTrend Micro Housecall Online virus scanneror Panda Scan Online virus scanner orBitDefender Free Online Virus Scan Let it delete whatever it finds. If it cannot delete it, then post the log and we will delete it manually.*************************************************** *NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders and does not make backups. Let's empty the temp files: Run CCleaner. 1. ... Read more

5 more replies

I need help to try to figure out why my computer is freezing all the time.It is totally random, I cannot predict when it will happen.It can be when I initially boot up or I can be on for hours.I can be online or offline. It can freeze when I start a program like my scanneror I can be playing cards and BAM.....It took me 5 tries to register and ask this question....Can someone advise me pleaseThankyou Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:25:00 AM, on 19/12/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\system32\LEXBCE... Read more

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
I apologize for the delay getting to your log, the helpers here are very busy.

If you have resolved this issue please let us know.

2 more replies

Basically, my problem is that my computer just randomly freezes whilst I am using it.. I don't know if it is a heat-related issue or not because this morning it froze when my computer was only 20 degrees Celcius. I have tried using Ccleaner, disabling startup processes that I don't need, and use GameBooster. What else can I do?

These are my PC Specs:

Motherboard: Gigabyte G31M-ES2L
Processor: Intel Core 2 Duo CPU E4700 @ 2.60GHz
RAM: 1014MB
Video Card: ATI Radeon HD 3400 Series

Also, I am looking at temperatures for my computer, so I'll post a picture of them just in case it is a heat-related issue.

A:HELP! Computer constantly freezes.

I saw the reply to this and I replied back, my computer froze and now both posts are gone.. what the hell?

19 more replies

My gf has been having this problem for a few years with her computer (pretty much since she first got it) and I'm wondering if there's any particular reason why this might be happening. She has a IBM Thinkpad with Windows XP if that helps.

A:Computer constantly freezes.

12 more replies

Hello All. I am having a problem with my computer. I just bought a router and a USB mouse today and after I installed the driver and software for the PCI Network adapter I noticed my computer freezes every now and then and I have to restart it. Can someone tell me what's wrong and how to fix the problem? Thanks in advance.
HiJackThis Log file
Logfile of HijackThis v1.99.1
Scan saved at 2:43:04 PM, on 6/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TRENDnet\TRENDnet TEW-421PC_TEW-423PI\WlanCU.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\FLOCK\FLOCK\FLOCK.EXE
C:\Documents and Settings\Marvin\Desktop\OrbitSetup_271.exe
C:\DOCUME~1\Marvin\LOCALS~1\Temp\is-28SH1.tmp\is-DAOE4.tmp

A:Computer Constantly Freezes

6 more replies

My brother was over at my dorm earlier this week...I think went on my computer and downloaded some games, or music or something. It has been freezing more and more since then, especially while using media center, or other music programs. The screen stays the same, but becomes unresponsive, audio skips like a broken record. My cpu usage also seems to roller coaster. This problem is becoming worse and worse. Please help, I think you guys may know what to do. I've tried running all sorts of virus scans, etc(McAfee, avg, spybot, Malwarebytes.) I also ran MSConfig to try to weed out some startup programs... But the problem still persist.

Here is my Hijackthis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:34:39 PM, on 2/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe

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Hey, I've been having this problem on my laptop. Right now, I'm typing this in Safe Mode. Anyway, basically, it will freeze after I do just about anything. If I try to click a shortcut, if I try to access the start menu, etc. etc. I am running a HP Pavilion dv6000 and running Windows Vista. Here's my HJT file.

Logfile of HijackThis v1.99.1
Scan saved at 10:39:44 AM, on 28/01/2009
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www2.iesearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=73&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=73&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

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I was on vacation last week and upon returning my computer is constantly freezing. This is the longest that I have been able to stay on without a freeze. I usually have to hold the power button in to shut it down due to the freeze. Can someone please help me?Here is my hijackthis log.Thanks in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:44:13 AM, on 3/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\System32\GEARSec.exeC:\Program Files\Dell\OpenManage\Client\Iap.exeC:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Norton Ghost\Agent\VProSvc.exeC:\Program Files\Maxtor\OneTo... Read more

A:Computer freezes constantly

2 more replies

Hi,
I recently contracted lots of spyware on my computer, it totally destroyed it. So I just used the HP recovery system which restarted my computer back to its factory settings and backed up my HD for me. But after this, I still get trouble with my notebook. Here's my Hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 9:22:54 PM, on 8/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe

A:Computer constantly freezes

Bump.

3 more replies

My computer has been constantly freezing each time I boot it up. there is no blue screen, it just freezes on whatever image its displaying. Sometimes I'll be lucky to get one minute out of it without it freezing. And when it freezes I have to reboot it. I tried Safe Mode and it doesn't freeze while in it.
Any suggestions will be greatly appreciated!
Thanks.

A:Computer constantly freezes.

Welcome

Actually you gave us quite a few clues. Try a clean boot, if it freezes, then the problem is probably a driver, if it does not freeze follow the clean boot instructions and find the problem. I am guessing the anti virus.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

9 more replies

Basically, my problem is that my computer just randomly freezes whilst I am using it.. I don't know if it is a heat-related issue or not because this morning it froze when my computer was only 20 degrees Celcius. I have tried using Ccleaner, disabling startup processes that I don't need, and use GameBooster. What else can I do?

These are my PC Specs:

Motherboard: Gigabyte G31M-ES2L
Processor: Intel Core 2 Duo CPU E4700 @ 2.60GHz
RAM: 1014MB
Video Card: ATI Radeon HD 3400 Series

Also, I am looking at temperatures for my computer, so I'll post a picture of them just in case it is a heat-related issue.

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:54:17 PM, on 4/5/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1238945114\ee\AOLSoftware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\NETGEAR\WPN311\wlancfg5.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

A:computer freezes constantly

please bump my post back to the top. It has been 48 hrs. Also, may I add that just as I hit submit from the computer in question, it froze again. I'm on another computer right now. There is no rhyme or reason for the freezes and I never know when it will happen. I can't run programs like anti spyware most of the time. Thanks.

1 more replies

Im extremely frustrated, computer keeps freezing not sure why. The freezing occurs randomly sometimes it occurs just after startup while other times i can play a game for a few hours before it freezes. Ive been in a repair shop a couple times and they havent solved the problem despite replacing the mother board and power supply. They also reformated the computer and still get the freezing problem. Also when it freezes i turn the power switch off on the back and then i get a noise from the speakers that sounds like someone tapping on a the desk. How can i discover the problem?

The computer is just over 2 years old.
I have a p4 3 ghz processor, 768 mb of ram, Ati radeon x700 video card.

A:Computer constantly freezes

12 more replies

I had windows 7 for a month and everything was just fine. But my computer started freezing and restarting randomly just a few days ago. It got to the point when the screen would freeze at startup - you know, when the windows logo shows up? So I reformatted my computer to windows xp (all my files and programs are erased from existence!) but it still freezes at startup when the windows logo comes up. Sometimes i get "lucky" and i actually get to the desktop screen, I would poke around a little and then BOOM- the screen turns weird colors and my mouse cant move. I am forced to restart my computer and continue this crazy loop. I dont know where to look for help. I would greatly appreciate any assistance!

A:Computer FREEZES constantly!!! Help!!

16 more replies

I had this problem before. Although I am not sure it was the same error message. I got advice from this site and my computer worked fine for several months. Now my Asus laptop works fine for several days. I do a search in Foxfire or IE, everything is working ok and then for no apparent reason the screen freezes up and the hour glass icon that shows the page is downloading goes on indefinately. I have to use my retore disk to get it to work again. I have Vista on this computer. I downloaded Service Pack 2 and all the other updates I needed.

Problem
WindowsWcpOtherFailure3

Date
6/14/2013 7:04 PM

Status
Not Reported

Problem signature
Problem Event Name: WindowsWcpOtherFailure3
OsVersion: 6.0.6002
File: base\xml\udom_xmlcursor.cpp
Function: CXmlCursor::Next
Line: 47
Status: c0000161
StackHash: 0x850fa9ea
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
pending.xml
poqexec.log
Cbs.log
SCM.EVM
FilterList.log
memory.hdmp
minidump.mdmp

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My computer has been constantly freezing the past couple of days. It is a Dell Dimension 2400 with Windows XP Home and 2 GB of RAM. It started freezing shortly after I would reboot. Both the keyboard and mouse wouldn't respond.It had been a while since I reformatted the hard drive and reinstalled Windows, so I decided to try that. The weird part is, the computer actually freezes up during the reinstall process. It gets to 33 minutes of the reinstall of Windows XP and then asks me to set the Regional Settings. When I try to move the mouse to click Next, the mouse doesn't move. If I try to just press Enter to click Next, nothing happens. Not sure what could be causing this. It appears the fan is working fine, so I don't think it's overheating. Thanks for any help.

A:Computer constantly freezes

7 more replies

Hey everyone, I have a Windows 7 Home Premium service pack 1 Sony Vaio x64 laptop.  It constantly freezes and the problem has been getting more frequent.  There is no pattern that I can see.  It may run fine for a little while, or within a few minutes it will freeze.  The mouse will not move and Ctrl-Alt-Dlt doesn't respond.  I have to do a hard shutdown when it happens. What should I do? Thanks!

A:computer freezes constantly

Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

Louis

4 more replies

Hello, a couple of days ago, my sister went to some website to watch a tv show and the computer froze minutes after she left the website. I ran a scan with malwarebytes, and it found a bad registry on my computer. I choose to remove the registry, but the computer still freezes. So as of right now, I get no pops or error messages. The computer just freezes at random times. It usually does this an hour or twenty minutes after I start the computer or when its loading the OS. I was able to get a DDS log but when I went into safe mode and tried to get a GMER log, it froze right after it finished scanning. I hope you guys can help. Thanks in advance.

A:Computer constantly freezes.

27 more replies

Hello

i desperatly need some help as i have ran out of ideas.

i installed windows 7 32bit ran smoothly first few days den suddely crashes and everyother time a blue screen appears and it crashes did a bit of reasearch and updated everything possible from all my drivers to bios updates.

it showed me that the problem was to do with my graphics card i updated the drivers for this and yet it still always crashes

i have a ati radeon 9700 pro ( i know its old) is der anything i can do or will i need to get a new graphics card

A:Computer Constantly Crashes since installing Windows 7

First I would try once again uninstalling the graphics card driver, rebooting and then again reinstalling the latest driver for the graphics card which hopefully is certified as W7 compatible.

5 more replies

This has been going on for a bit now. It is having all kinds of trouble and will often not even boot or turn monitor on now(I am typing this on the broken computer actually). I am going to atatch 2 crash reports and will post more as it crashes throughout the day lol

A:Computer crashes constantly, Blue Screen

1 more replies

Hi guys.

My problem is, as stated in the title, that my laptop is being very slow and freezes up more often than not.

I have scanned with both Malwarebytes and Spybot in both normal mode and safe mode. Nothing shows up.

Specs:

1.73 GHz Intel® Pentium® Dual Core processor T2080
1024 MB DDR2 System Memory
Intel Graphics Media Accelerator 950
80 GB HDD
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:28:25 PM, on 8/14/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe

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Yeah, i don't exactly know what the problem is, but it takes me like ten tries to start up my computer, and windows media player won't load. here's my log: Thank you all soo much!

Logfile of HijackThis v1.99.1
Scan saved at 5:38:24 PM, on 11/19/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\MY DOCUMENTS\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

A:my computer constantly freezes on start up

Welcome to TSF.

Let's try fixing some of these and also disable some programs to make sure they are not causing the startup problems:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Also if you have any programs that may prevent system changes (like Spybot's TeaTimer program, Ad-aware's Ad-Watch, and others), make sure you disable them before doing any of the fixes (or accept the changes for the fix we give you when asked by the programs).

Go to My Computer->Tools (or View)->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders (it's Show all files for Windows 98).
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Make sure you downloaded, installed, updated and ran these programs (run in Safe Mode) already - Ad-aware, Spybot and Ewido (only if you have Windows 2000 or XP). If y... Read more

1 more replies

Hi, everyone. Please review my log. My computer has become impossible to work on. It freezes up regardless of whether I'm working online or offline. It also gives me an error messages, something about the non-responding programs or applications. Please help. Thanks,

Rhonda
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:51:25 PM, on 7/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Zumie\zumie.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Zumie\zumie.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Messenger\MSMSGS.EXE

A:Computer freezes up constantly. HJT attached.

Hi Welcome to TSG!!

Run HijackThis and click on "Config" and then on the "Misc Tools" button.
If you're viewing HijackThis from the Main Menu then click on "Open the Misc Tools Section".
Click on the "Open Uninstall Manager" button.
Click the "Save List" button.
Copy and paste that list here.

1 more replies

My computer keeps freezing, why?

Every time I'm using it, it doesn't matter what program i open, it just freezes. Well what i mean is that my windows explorer stops working and a message pops up saying that windows explorer has stopped working. when i look at the details it says that the problem name is: In Page Error. I really dont understand what that means or refers to. Other programs stop responding as well, practically EVERY program does, but more often its windows explorer that stops working and restarts over and over. Paint Net stopped responding and this is what was under Details:

Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: PaintDotNet.exe
Application Version: 3.56.3972.42626
Application Timestamp: 4ce38705
Fault Module Name: thumbcache.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a787
Exception Code: c0000006
Exception Offset: 0000cc95
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Windows Movie Maker reads the following Under Details when it stops responding:

Problem signature:
Problem Event Name: InPageError
Error Status Code: c0000185
Faulting Media Type: 00000003
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

A:My Computer constantly freezes and I dont know why

6 more replies

Hi all, here are the various log files as instructed. My laptop (winxp system) is taking ages to start up and every time i try to open up a folder/browser or any other action, it freezes for a good while before it resumes the action. Essentially what usually would take a second to do is now taking 5 minutes. I've tried to run the avg virus scan but it just hangs after about 40+ minutes of scanning, the same thing happens to the lavasoft ad aware scan too. I appreciate any/all help.

HijackThis Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:00:29 PM, on 4/24/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe

A:computer constantly freezes / slows down

16 more replies

A:Dell Computer constantly freezes

16 more replies

A:Computer Very Slow And Constantly Freezes...

Hi Shia, If you still need help please post a new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic: Preparation Guide for use before posting a HijackThis Log , and I'll be happy to look at it for you.Thanks for your patience.

11 more replies

Hi,

Number of problems with my laptop but the main one now is that it constantly freezes (every 5 mins or so).
I wanted to post a log here from HijackThis but it says "your system denied write access to the Hosts".

Also both Malwarebytes & Avast! freeze the computer when I scan my computer for infections (this was happening a few months before the freezing every 5 mins started).

Really need to get this sorted now so I would appreciate any help!

Thanks,
Gubbo

More replies

we ran: Security check, superantispyware, malwarebytes, GMER as well.Please help! Computer started to run very slowly, constantly freezes for few minutes then runs a little better but after 5 or 10 min freezes again and continue this cycle ovre and overand sometimes the webpages close unexpectedly.It didn't improved much after running the programs stated above.Here are the logs that were produced:

Attach.txt file.zip (1.68K)
Number of downloads: 0 I did a DDS scan and a GMER scan. here are the logs, below:

DDS.txt
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Mike Flaherty at 10:51:43 on 2012-05-04
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2815.141 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

A:Need help, please!!Computer goes slow and freezes on and off constantly

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

21 more replies

My computer has been freezing and restarting a lot lately. It cannot go more than 1 hour without doing so. It happens especially when I go to game. I'm not sure what could be causing it. I do know that it is not an overheating issue in the computer. I have 3 fans running in it. It is also not a memory issue I have 2gb of RAM and 300g Hardrive. It is also not a dust issue, I've my computer and everything seems to be clean. I have also disable that my computer does not restart during systems failures through the BIOS and also through my computer. Not sure what is causing it, but any help would great greatly appreciated. (Surprised I was able to post hehe)

A:Computer constantly freezes and restarts on its own.

A computer that freezes is usually caused by overheating or a failing Power Supply Unit. Even though you have done this, Take the side off the of the computer and blow out all fans with a can of compressed air. Start the computer and make sure all fans are spinning. Look at the label for the PSU and report the Make, Model# and Wattage. Boot into Setup (Bios) and go to PC Health or some such, Post +12V line for the PSU and the temperatures.
Also try running in a Clean Boot.

3 more replies

Hi. I despratly need some help. I am 16 and my parents got a new compaq persario s4020wm desktop a little under a year ago. Ever since we have had it, it does nothing but freeze on us. We bought some memory, took it to a computer professional, spybot, etc. We sent it back to compaq and they did a complete check and it wasnt anything that they could fix. After the first 218 MB memory upgrade it did goof for about 3 or 4 months. It sometimes freezes over 10 times a day and gets so bad that I dont even start it up sometimes. I am trying to finish up papers and what not because im graduationg this year but I cant with this computer. Alot of people say "well I guess you just got a bad apple, go and get a dell". Me nor my parents have the money for a new computer right now and I dont see why this one isnt working. Please someone with some expiernce give me some input. I have 736MB or ram installed right now and it freezed twice while registering for this website.

A:I dont know what to do. Computer freezes constantly

I'll probably sound stupid for this but honestly, just sounds to me like you need to remove the case, get a nice big fan and set it right there up next to your computer, cause it sounds like you're overheating. Either that or try switching your ram around (take one strip and put it in the other's slot, take that strip put it in the other slot).

Figured I'd just throw it out there...

2 more replies

So I have a windows 7 computer and the problem is that for some reason my computer freezes up or restarts itself and when it is back on, the lan hardware is no longer working (it appears to say that either the lan is not plugged in or that the hardware is broken). So, I restart my computer again and the lan problem is no longer an issue. However, the computer goes back to the same cycle after a few minutes or hours. I have check for viruses, spyware, checked for registry problem, defragmented my computer and the problem still occurs. I am pretty good with computers but this problem appears to not go away and it is pretty annoying. Please help me out.

it is using windows 7 ultimate, it has a Intel motherboard which is DP35DP media series.
I have 8gigs of ram, Intel core 2 quad cpu model number Q9550 @ 2.83ghz.
1.5 tb of harddrive, ATI RADEON HD 4800 series graphics card, and a network adapter pci (since my motherboard network lan is not working)

A:Computer freezes or constantly restarts

Is this problem with the onboard LAN or the PCI NIC? Have you updated the drivers?

2 more replies

Hi guys.

My problem is, as stated in the title, that my laptop is being very slow and freezes up more often than not.

I have scanned with both Malwarebytes and Spybot in both normal mode and safe mode. Nothing shows up.

Specs:

1.73 GHz Intel? Pentium? Dual Core processor T2080
1024 MB DDR2 System Memory
Intel Graphics Media Accelerator 950
80 GB HDD

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:28:25 PM, on 8/14/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe

A:Computer very slow and constantly freezes up

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies

My computer started to freeze within 5 minutes of logging on and never finished loading, well it appeared so. I first opened Task Managaer to see what was using up the cpu and it appeared to be services.exe. I ran an anti-virus scan and it found a trojan which was disinfected. I then searched for the file name services.exe and it found several, i was advised to keep the one in system 32 and delete the rest, which i did. However the computer still freezes after logging on and i have to enter safe mode to allow me to use the computer. I opened task manager and services.exe is not eating up the cpu this time and nothing else seems to be, but i may be mistaken.

Hi jack this log :
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:23:17, on 27/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

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Win 7 64 bit
Intel i5 2500-k 3.3ghz
Asus sabertooth p67 (mobo)
Corsair tx850 (psu)

Corsair vengeance 8gb (2x4gb) DDR3 1600 (this is what I started with, this specific ram is not on Asus' motherboard QVL. I thought this was causing my problem so I just replaced them today with Corsair xms3 8gb (4x2gb) DDR3 1600)

WesternDigital caviar black 750gb
EVGA Nvidia GTX560 TI 1gb
Lite-on dvd-rw optical drive

Wired usb mouse and keyboard

Installed in CoolerMaster haf 932 case

I assembled this computer exactly 8 days ago. All parts bought new.

Since day one I have encountered constant computer freezing and lock-ups, first it happened in the bios. After that; during the os install. Not just once but multiple times, requiring me to start from the beginning. I'm talking almost a dozen times just to get the os installed.

After the install, if it wasn't freezing during boot or during startup it was freezing at the desktop. If I was lucky I could get just a few minutes out of it before it would freeze. (I should mention after it froze if I didn't hold the pwr button down until it shut off I would have to wait a few minutes and it would shut itself off)

Needless to say I can't do much to try and figure out the problem.
After doing some research, I guessed it could be one of 3 things: psu, mobo or ram.

I started with the cheapest of those and replaced the ram today. Everything was going great, booted flawlessly. Started windows, f... Read more

A:Solved: Computer freezes constantly

16 more replies

Hi,

Just recently reinstalled XP Pro on my machine.
After using Firefox for 2 day it started crashing, I uninstalled FF and redownloaded and re-installed the program (FF) problem persists?

I had used it on XP pro before never had a problem.

Maybe you should try this.

1)Click on Start.
2)Go to Programs.
3)Go to Mozilla Firefox.
4)Select Mozilla Firefox(Safe Mode).
5)At the prompt,tell it to delete all extensions and then start.
6)Now,it must open.
7)Close it and reopen in Normal Mode.

If it opens then you are all set.If it does not,you should better switch to some other browser or always surf in Safe-Mode.Good Luck.

3 more replies

Hi,
I updated from Vista 64 to Windows 7 64 on a Dell Studio XPS (Intel®i7 CPU, Ram 8.0 a couple of days ago.  I had a number of blue screens that were from the Nvidia GeForce driver needing to be updated.  I got the update to 335.23, but it still crashes.  I am also getting a lot of unexpected windows shutdowns...like about every 10 minutes.  I ran the Windows 7 compatibility program before updating from Vista, and it said everything on my machine was compatible.  I also did a clean install of Windows 7.  I am not that great at fixing problems, and maybe I should have had someone else install the new program, but alas, I didn't.  Can you guys help?  I'd be so greatful!
Thanks so much!

A:Updated from Vista to Win7, computer constantly crashes.

Step-by-step...take us through your install effort for Win 7, please.  Do you have a MS Genuine Win 7 DVD?

Louis

13 more replies

Hi!
I'm kind of new to this, but I think I've followed the 5 steps correctly (although i couldn't find out how to find the extra.txt-file).

My computer started to act weirdly about three days ago. Almost everytime I watch a movie or a clip my computer slows down really much, and a lot of times it freezes completely, forcing me to reboot. It also happens when I browse the internet, although not as often. Which is why I'm not able to finish the Panda Scan.

Hope you'll understand my not so developed swedish-english, and if you need the extra.txt, please advice me on how to get it. Just getting the main.txt when dss finishes.

Deckard's System Scanner v20071014.68
Run by b?ne on 2008-01-14 18:18:20
Computer is in Normal Mode.
--------------------------------------------------------------------------------

System Drive C: has 8.32 GiB (less than 15%) free.

-- HijackThis (run as b?ne.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:20:24, on 2008-01-14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\s... Read more

More replies

Hi,I'm running windows XP, and recently received an email that I was told was not sent by the person it said on the email. I assumed it was a virus that attached to my friend's address book. Since then, my computer has slowed down considerably. It also freeezes a few times a day and I have to reboot the computer. I have AVG anti-virus, and have run several scans that have not found anything. I have also run malwarebytes and spybot which have also come back clean. I still feel there is something wrong. Any help you can provide would be appreciated.Thanks

A:Computer Extremely Slow and Freezes constantly!

26 more replies

Hello all,

This is my last resort to figure out why Bert (my computer) is dieing on me.

He is a 1 year old computer with Windows Vista 64 bit (Instal, not upgrade) Service pack 1, with 4 gb of Ram, a 500gb hard drive, and a 3.0GHz quad-core processor.

Lately, ive had troubles with him though,

When i try to start it in safe mode.. you'll all reconize this next part: It gets stuck on Crcdisk.sys (Yes, that infamous problem)

Ive googled the subject till i was blue in the face, and ive managed to get it to start up again (only 50% of the time) by doing the following:

I try to start up the computer, it freezes on the loading page
I hold the power button for 4 seconds to turn it off
Turn off the power bar
Press Bert's power button to drain any residual power
Turn on the power bar
Turn on Bert, and it starts properly.

So problem 1 is, id like to figure out how to fix the crcdisk.sys problem permanently, and the second problem is arguably worse:

When i do manage to turn it on, the computer is extremely unresponsive. It will freeze doing ANYTHING (Opening folders/files, Opening/closing windows, Opening/closing Firefox, or Internet Explorer, Loading anything in firefox or internet explorer... Basically anything that a computer can do, will freeze it.)

It will freeze, and the window will "Not responding", and sometimes if i wait a good 30 seconds -... Read more

A:Computer Does not start up - Freezes CONSTANTLY when running.

Do you have Internet Security Suite installed - NIS, N360, McAfee, etc...?

Vista SP2 + all outstanding Windows Updates should be installed - http://sysnative.com/0x1/Vista_SP_Prepwork.html

Run Hardware diagnostics -

Run memtest86+ - http://www.techsupportforum.com/2863029-post5.html
Run HDD diags - http://www.techsupportforum.com/2828431-post7.html

Regards. . .

jcgriff2

`

17 more replies

A:Computer freezes constantly, forcing re-start and

24 more replies

Just recently my computer started doing this. Every 15-20 seconds or so, the computer will hang up for about 3 seconds, just did it right now, then has to catch up to what I'm typing or doing. As I watch it in the performance tab in the Task Manager, and it just did it again, the CPU Usage spikes from 10%-ish all the way to 100%. The page file usage memory remains constant. And it just froze again. Three times for typing just several sentences!! ARGHH!!!

Another thing to note is that my HDD LED light always stays on now, it used to flicker and go off, now it's on all the time, but the drive isn't making any kind of noise.

I have NOD32 anti-virus, Spybot S&D, and Webroot Spysweeper and they're all up to date and just ran them. I also have O&O Professional and just defragged as well.

No errors were found, yet I still get this VERY frustrating error.

I sure hope someone can help me or offer advice. Thanks in advance...

A:Computer CONSTANTLY freezes - Very frustrating problem.

Hi!

Nicholas

15 more replies

A couple weeks back I got the good ol' "Malware Defense" thing pop up and tell me I had all sorts of problems. I looked around the 'net and found lots of potential solutions, and seemed to have it all taken care of after various scans with Malwarebytes and other software. However in the last few days the computer frequently freezes up, and it doesn't seem to happen during a certain activity or anything like that-just at random. I don't know if it's related. I've continued to run many scans, and sometimes they come up with nothing, and other times they will find problems and fix them, which makes me think new malware (or something bad...) keeps getting frequently added to the computer. Oddly, while I'm running scans and things like that, I don't believe it's ever frozen. But when the computer is really in use, that is when the problems arise. I've tried a few more things today to try and fix it, and haven't had any problems, though I haven't been on the computer all that much since the last 4 hours were taken up by scans.So, I'm hoping maybe someone here can take a look at the logs I have created using the guidelines from this forum, and see if anything stands out, or if there's anything else I need to do.The DDS.txt log is seen below, and the attach.txt and ark.txt files are attached. I believe that is what I need for now.-------------------------------------DDS (Ver_09-12-01.01) - NTFSx86 Run by Tom and Sarah... Read more

A:Had Malware Defense, and now computer freezes constantly

Just to update really quickly, the problem HAS in fact continued (I had said originally I hadn't had any more problems that day). It froze probably 4 or 5 times yesterday in a fairly short amount of time being used. Also, if this information helps any, when it freezes, I still have usage of the mouse, as far as movement. Clicking on anything does nothing, but I can still move the curser around, as opposed to the type of freezing when nothing at all works.Thanks, hope someone can help!

15 more replies

UPDATE: GO TO NEW TOPIC THIS ONE IS IS THE WRONG PLACEhttp://www.bleepingcomputer.com/forums/topic381990.html'Sorry For Posting In The Wrong Place xDI had a Moment.

A:Can't Update To Avast 6 And Computer Freezes Constantly

1 more replies

Hi everyone. I'm new here, but this forum is the place I came to help a relative fix her laptop's freezing* issues. The computer is a couple years old, and it has never worked properly. It's a Dell Inspiron 1545 running Windows 7 SP1. She insists on using AOL as her browser and mail app, and I can't get her to switch to something more stable or less resource-hogging. The computer freezes constantly, but naturally I suspect there's a deeper problem than just her use of AOL. I think it might be a registry issue, but I don't have enough knowledge of computer registries to fix it. That's just my hunch, though. I have run anti-virus and anti-malware programs (Avast and Malwarebytes Anti-Malware) on it for the past year at least, and she has been virus and malware free for some time.

Recently, she received an error message from Windows Explorer. I can't tell you exactly what it said b/c she didn't write it down, but the short story is I ran the system file checker via the command prompt (sfc /scannow) and received a message saying that the Windows Resource Manager found corrupt files but was unable to fix them. I ran this in safe mode and after a normal boot-up. So here are my questions:

1) if I were to post a CBS log file from her system file checker on bleepingcomputer.com, is there someone who could help me interpret it?
2) should I post the CBS log file that I obtained from running Windows 7 in safe mode or under normal conditions... Read more

A:computer freezes constantly (I know, not very descriptive, but more in the post...)

but the short story is I ran the system file checker via the command prompt (sfc /scannow) and received a message saying that the Windows Resource Manager found corrupt files but was unable to fix themHi A.J.T. -Unless there was an access problem I would always run sfc /scannow from Normal mode with all files exposed -Safe mode will not install all files, as it is only "basic diagnostic mode" and hides many items for Safe operation only -Also run a chkdsk /r from an elevated command prompt > http://www.bleepingcomputer.com/tutorials/windows-elevated-command-prompt/Or use > Computer > right click C:drive > Properties > Tools > select Error Checking > Check now > tick both boxes > Reboot -

23 more replies

Well for about a few days now my computer will randomly freeze and wont work. Two weird things that happen also, 1 my keyboard stops working and these weird blue squiggly lines appear all over my screen whilst it is frozen. http://i62.tinypic.com/2h7q8fl.jpg as you can hopefully see here :\$ this is the best screenshot unfortunately I could take. Please help in any way you can, it would be greatly appreciated!

My first guess is a video driver and software clash.  Be ready to run MiniToolBox, have the log file ready for the BC techs, they will advise how to publish it.

0 more replies

I recently moved to a new location and set up my computer.

Somewhere between BOOT and Windows XP starting up, my computer suddenly freezes. Sometimes it's delayed long enough for me to log into XP, only to crash a few seconds later. I assumed that maybe I attached something incorrectly, and checked the wires. They are fine.

Before my move, the computer never gave such problems. It's difficult for me to figure out exactly what to do or how to fix it when I can only use the computer properly for about a minute or so.

For a while, I tried going into Safe Mode or using a System Restore to move the computer back to a point where this issue did not occur. That worked for a time, and now it does not. The only way for me to use my computer now is to log into Safe mode with networking, and when I'm done, set the PC to stand by.

Another issue there - my computer refuses to stand by.

It would show off only to start right back up again on its own, and once the Welcome screen is displayed, either I can't type anything or the computer freezes.

I'm not sure why this is happening. Is there any solution to this?

A:Computer constantly freezes at Windows Login

13 more replies

Hello, Techsupportforum. I've been plagued by this problem for years now and I just got sick of it. What's been going on is that my computer freezes, makes a jarring sound when it does, and will stay this way for anywhere between thirty seconds and ten or so minutes. This mostly happens when I am actively doing something on my computer such as browsing the web or playing a game. This can happen as many as a dozen times a day, or once a week. Below is a copy of my system from Speccy64. Some information not included is that I use Avast and Malwarebytes for anti-virus. In the past I've used SpyBot S&D, Microsoft Security Essentials, and AVG. All of them tell me my computer is virus free, so I'm pretty positive it isn't a virus-related problem. Thank you in advance for taking the time to help.

Operating System
MS Windows 7 Home Premium 64-bit SP1
CPU
AMD Athlon II X2 215 49 ?C
Regor 45nm Technology
RAM
3.00 GB Dual-Channel DDR2 @ 401MHz (6-6-6-18)
Motherboard
PEGATRON CORPORATION NARRA5 (Socket AM2 ) 40 ?C
Graphics
HP x20LED ([email protected])
1024MB GeForce 9500 GT (EVGA) 56 ?C
Hard Drives
488GB Seagate ST350041 8AS SCSI Disk Device (ATA)
Optical Drives
hp DVD-RAM GH40L SCSI CdRom Device
DTSOFT Virtual CdRom Device
Audio
Realtek High Definition Audio

P.S. - I'm not sure if this is in the right forum or not, because I'm a little confused on what my problem is. I decided to just keep it very general and post in Windows 7, as ... Read more

A:[SOLVED] My computer freezes constantly and inconsistently.

Hello mate.

Couple of Q's if you don't mind;
Where is the sound coming from; the PC, or speakers do you think?
The virtual drive; Is there an ISO attached to it constantly? GCP (I find) is to disabling any virtual drives you're not actively using.
Wouldn't hurt to check your NVidia drivers up to date also - You can do this by right-clicking anywhere on your desktop, select 'NVidia Control Panel', 'Help', 'System Info' and let me know the installed driver version.

That should get the ball rolling!

19 more replies

It has been pretty sudden, my laptop the past 2-3 days now has been freezing suddenly after about 1-2 hours after start up. On one occasion it was still at the login screen and it was frozen. Mostly it has occurred when I was just simply on Facebook, checking email, and doing smaller tasks that I have had no issue with just last week. Once frozen, it does not respond to Ctrl+Alt+Delete or Alt+F4, only a hard restart seems to make it work again.

I ran Malwarebyte, Viper Antivirus in Safe mode, nothing was found. I also ran CC registry cleaner and it found some issues with the Window System-32 files. It was de-fragmented about 6 days ago. The laptop itself is Toshiba Satellite and is about 3 years old, running Windows 7 64-bit Ultimate. I'm not sure if it could be a hard drive starting to go out or something else, it just seems the issue has occurred rather suddenly which seems to make me think that something was downloaded/occurred very recently.

Anyone have any suggestions?

A:Computer Now Freezes Constantly, past 3 days

Also the computer does not seem to be running slow,and suddenly I click the back button on my browser, simply try to scroll a webpage down and it no longer responds.

1 more replies

For the past few weeks, about 1/2 hour after booting my computer up in the morning, whatever program I'm using at the moment will stop responding. If I continue to try to get it to respond, its screen will dim and I get the message "Not responding". The disk activity light goes on 100%. To a certain extent I can still get to other programs that are already running, but I can't open new ones. Usually, if I just sit and wait, after about 30-60 sec everything will be ok again; other times nothing will happen for several minutes after which I'll get a BSOD with the message "Windows was shut down..." and
Collecting data for crash dump ...
Initializing disk for crash dump ...

Because of this, I've been running Process Explorer. When the problem occurs I can switch to it if it's on the second screen of my dual-screen system. When I do so, almost everything seems normal:
CPU 1.5%
System Commit 3.46 GB
Physical Memory 3.0 GB
I/0 2 kB
Network 400 B
Disk 0 kB
The abnormal indication is that the disk shows 0 kB even though the disk activity indicator is on 100% of the time. The list of processes shows Avast (anti-virus program) and System to have overwhelmingly the largest I/O Read Bytes, but this doesn't seem abnormal.

I use the program WhoCrashed to check dump files. Some time ago I used it to cause a deliberate crash to check that dump files were bei... Read more

A:Computer freezes/recovers or freezes/crashes ~once per day

You're the only user of the system I assume?

2 more replies

Hi, I was browsing the internet the other day and a pop up appeared that said something about 'XP Antivirus 2008' and, altho I did not click to download or open anything, it changed my wallpaper, got rid of the desktop tab in properties, and my computer has since been crashing at various stages of start up (before profile selection/on opening up of internet explorer/just as processes start up) or after various amounts of time (5/30/60 mins). (Doesn't crash in safe mode).
I have looked to restore to a previous point but it says there are no previous restore points and there is no option to create a restore point. I have also tried defragmenting and error checking but get the messages 'Can not start defragmentation' and 'cannot start error checking'.
I have also done AVG scan, spyhunter scan and ad-aware scans both in normal and safe mode but computer still keeps crashing. Is there anything else that u can suggest? Lav

Windows XP Home Edition
AVG version 8

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Computer constantly crashes since 'XP Antivirus 2008' popped up on screen!! Hi, I was browsing the internet the other day and a pop up appeared that said something about 'XP Antivirus 2008' and, altho I did not click to download or open anything, it changed my wallpaper, got rid of the desktop tab in properties, and my computer has since been crashing at various stages of start up (before profile selection/on opening up of internet explorer/just as processes start up) or after various amounts of time (5/30/60 mins). (Doesn't crash in safe mode).
I have looked to restore to a previous point but it says there are no previous restore points and there is no option to create a restore point. I have also tried defragmenting and error checking but get the messages 'Can not start defragmentation' and 'cannot start error checking'.
I have also done AVG scan, spyhunter scan and ad-aware scans both in normal and safe mode but computer still keeps crashing. Is there anything else that u can suggest? Lav

Windows XP Home Edition
AVG version 8

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Hi,

im a new user, and my computer knowledge is pretty basic in every sense of the word.
i did download the hijackthis program, and did the scan and save the log and have no idea now where it is saved and when ive tried to go back into the program i cant....

my problems are my laptop crashes alot, the blue screen comes up, i dont really understand why and im constantly getting trojan backdoor threat pop-ups like literally every 2mins and the option is to quarantine or allow, the files are always in my windows/system32 folder, so i basically removed every file my laptop allowed me to from my system32 folder, and as a result think i have affected other sections of my laptop.

please help i cant do anything on my laptop without the threat popups coming and im beyond annoyed.

thanks, these are my basic comp details:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57, x64 Family 15 Model 104 Stepping 2
Processor Count: 2
RAM: 1916 Mb
Graphics Card: ATI Radeon X1250, 128 Mb
Hard Drives: C: Total - 76236 MB, Free - 28230 MB; E: Total - 74888 MB, Free - 70078 MB;
Motherboard: TOSHIBA
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

A:computer crashes and blue screen comes up AND trojan backdoor threats CONSTANTLY

dds:

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
c:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

2 more replies

Thanks for looking. I have a model-Gateway GM5472 and it has vista. Recently i have tried looking at youtube videos and it takes like 5 minutes to load and it freezees my computer for like 3 minutes. I think i may have a trojan or malware. If theres anything you can do please help. Heres my hijack log. thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:08:36 PM, on 10/26/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\zHotkey.exe
C:\Windows\ModPS2Key.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Xfire\xfire.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

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Hello,
I've looked at so many forum posts and tried what I felt confident doing on my own. I'm out of options and need my computer running again.
HP Pavilion a1487c Media Center
Windows XP
Intel ® Pentuim ® D CPU 3.00 GHz
3.00 GHz,4.0GB of RAM
My PC has been very slow at startup and during applications for a very long time, ive learned to live with it, after trying to figure out why and just giving up. Its slow and freezes on occasion but nothing like this...
About a week ago I scanned with superantispyware and got rid of over 300 tracking cookies.
About 4 days ago the computer was getting very slow and starting to freeze while on Internet and email. So I updated on windows website. Then went to Firefox and updated flash and one more (can't remember).
Next day the computer was freezing sometimes at startup and sometimes after trying to open a program. Control-Alt-Delete wasn't working so i had to press power off manually everytime. Then it started rebooting after freezes. Many, many reboots. I couldn't do anything. it was in constant cycle of freezing and rebooting.
Error messages -some after reboot :
Winlogon.exe
Wgatray.exe
Mcshield.exe
Msiexec.exe (visual studio update)
McHlp32.exe
NDPI.lspl-KB2742597-x86 wrapper.log
Hpqste08.exe
Left pc off for a day, came back and cleaned the fan. Then tried to run malwarebytes, but couldn't stay on long enough to download. Wasn't able to download updates for mcafee either. McAfee firewall will not turn back on (not sure why it t... Read more

A:Computer freezes constantly & reboots w/ error msg after updates XP & Firefox

Forgot to add... Now the computer is just freezing up. It hasn't rebooted all day today.

1 more replies

Hi.

My windows explorer crashes and restarts every time I perform some action (e.g., opening a file, moving a file, saving a file). I get the standard "windows explorer encountered a problem and needs to shut down; sorry for the inconvenience" message. In addition, trying to attach a file (mostly word documents) crashes the web browser - IE and firefox simply close, chrome gives an error message "plug-in crash - shockwave flash" and becomes unresponsive.

I very much appreciate your help.

DDS.txt log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Uriel at 17:33:34.10 on Wed 12/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.94 [GMT 2:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

A:Windows explorer crashes constantly, browser crashes upon attaching files to emails

2 more replies

Greetings everyone.

First of all, I'd like to mention this is the first problem I've had with my current PC. Built it about 14 months ago and I'd not had a single problem until a few days ago.
I originally believed the problem to be related to the recent League of Legends patch since nothing had happened prior to this. Could just be coincidence. I also downloaded Planetside 2 around the same time.

The Problem
During a game of League of Legends my screen would freeze during a game. Sound would carry on normally for a short while (skype/music etc) but the game screen was frozen. I couldn't alt+f4 or alt+tab or Ctrl+alt+del. The game was not responding. I wrote this off as a one off problem and played another game. The same thing happened again when I played a game shortly after. Each time I tried to play it would crash. Not always at the same point in a game and not always the same circumstances. Sometimes the screen would freeze, sometimes it would freeze then eventually go black once all programs had stopped responding.
I decided to completely remove League of Legends from my computer and try a fresh install as I believed this to the route of my problem. My computer crashed several times during the downloader/installer and once during the patching. When I managed to get it installed without any problems I decided to give it a test drive and see if it worked. Unfortunately it crashed again.
I tried to leave the game and see if it was just a bad patch and... Read more

A:Computer Freezes/Crashes

8 more replies

Hello again.

I recently set up a new internet connection, and ever since my computer has been acting weird. If I open programmes such as media players, or online flash players etc my computer just freezes and stops functioning, ie. the mouse just stops moving on the screen etc. It randomly happens to even when I am doing simple things like writing in text files etc.

Deckard's System Scanner v20070611.50
Run by Montana on 2007-06-19 at 15:23:11
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
29: 2007-06-19 14:23:23 UTC - RP548 - Deckard's System Scanner Restore Point
28: 2007-06-18 16:11:45 UTC - RP547 - Installed Java(TM) SE Runtime Environment 6 Update 1
27: 2007-06-18 14:41:38 UTC - RP546 - Removed Java(TM) SE Runtime Environment 6 Update 1
26: 2007-06-18 14:39:54 UTC - RP545 - Removed J2SE Runtime Environment 5.0 Update 11
25: 2007-06-18 13:04:13 UTC - RP544 - XP Repair Pro Backup - 6/18/2007 14:1:22

-- First Restore Point --
1: 2007-05-20 17:11:32 UTC - RP520 - XP Repair Pro Backup - 5/20/2007 18:11:17

Performed disk cleanup.

-- HijackThis (run as Montana.exe) ---------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 15:24:23, on 19/06/2007
Platform: Windows XP ... Read more

A:Computer freezes and crashes.

Bump!

Some help would be great, thanks.

When the computer freezes, the only way around it I can see is to hold the button in on the tower, which turns the whole thing off. It happens when I open loads of programs, like MSN, Camfrog, if I watch videos etc. So annoying.

7 more replies

My computer started to act strange after I tried to delete a torrent that I had recently started, I couldn't no matter what I did normally. (My computer would freeze up or give me an infinite deleting bar) I started to suspect that I had some kind of virus. After playing around with it in safe mode to with no luck I restarted my computer and to my surprise it deleted with any problem however my computer has become incredibly unstable since. It works entirely fine and then suddely freezes up or takes an incredibly long time ot load anything (from searching the internet to opening a folder) I have run spybot and AVG and they only discovered some common spyware. I also defraged and error checked to make sure it wasn't just my computer. My computer seems to be becoming increasingly unstable and I really need some help.

I used to HiJackThis to try to determine if my computer and these seem to be incredibly suspious to me so I'm pretty sure I do have an infection.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

Unfortunately I'm not a professional so before I messed up I figured I would ask someone who really knows what they are doing to identify this thing and tell me how to remove it. Thank you in advance for the help

More replies

Hi guys,

Maybe one of you computer wizzes out there can tell me what to do. My computer is driving me crazy. It randomly crashes, sometimes at least 3 to 4 times a day. It keeps telling me it is a driver conflict that is causing the problem and I suspect it could be my display driver. How do I stop it from doing it get stop errors, something about something stuck in thread. Sometimes it just reboots and thats it, sometimes it just reboots and reboots all I can do to stop it is to switch it off at the wall. Then when it comes back on it seems to be alright for a while and then off it goes again!!!!

Thanks guys

CK40

A:Computer freezes and crashes

welcome

take the side off amd make sure its cleaned out
leave it off. set up a floor fan blowing in to eliminate heat as the cause

report back the power supply info.

control panel > system > hardware > device manager
check for any yellow alerts indicating a conflict

what antivirus/spy programs are installed?

post back
.

3 more replies

Hello.

The problem I have is that when I turn my PC on, I am not able to run any other programs than my web browser. To name a few, MSN, Windows Media Player, Winamp, VLC Media Player, LimeWire and uTorrent, running any one of these quickly results in my computer stopping dead in its tracks and freezing. Everything inside the tower stops running or quietens down, and the mouse just stops responding.

I'm not the most computer savvy person in the world, and most of the technical speak goes over my head. I know however that the difference appears to have came shortly after I installed my new internet connection. It is a router downstairs connected to the phoneline, and then a wireless network connection thingy majig plugged into the USB port.

Any help and advice would be great, thanks.

A:Computer crashes, freezes.

This can often (but not always) be caused by a corrupt registry. There are several registry cleaners on the market and some can do more damage than they cure. The three I would recommend are RegistryFix, RegCure and the one I use, Registry Mechanic. All these programs run free scans and fix a limited number of problems, but you have to buy the full program to fix them all. Messing about with the Registry can be dangerous and leave your system inoperable. If you use any of these you must take a backup of your registry before you start, either by setting a System Restore Point or exporting your registry to your desktop of better still, both.

1 more replies

I have been having some problems with my computer crashing and freezing so i have been having to force shut down, and then it often won't restart for a good 15-20 minutes. I was recently on windows sp2, but it conflicts and interferes with my video editing program, which is crucial to my work, so i uninstalled it, and have had many problems since. here is my panda scan and kapersky scan

A:computer crashes and freezes

2 more replies

I've been having this problem the past 2 days where my computer either freezes completly withouth crashing (Still able to toggle caps lock, ect.) and sometimes i get it crashes with a bluescreen (Id: 0x000000f4). This usually happens every few hours. I have had a similar problem before, but it usually helps fixing registry errors. The problem startet at about the same time that i used Ccleaner with these settings:
I've tried searching for problems both in the boot menu and i have been trying to fix it by using several Microsoft programs but have not found anything. I've also used AVG to scan my whole computer for viruses, deleted everything that i've installed the last week and done everything i can to fix it, nothing helps. It would be nice if any of you had any suggestions, also i'm not a huge computer wizard, so please keep it simple.
Thank You!
My Specs:

A:Computer Crashes and freezes

Hi,

Second of all, don't use registry cleaners. They are okay for when you know what you're deleting and you wanted to generate a quick list rather than having to manually go through REGEDIT, however, if you're just generating a list of what is seen as 'problematic' registry keys, programs like CCleaner are notorious for deleting important registry keys even though it may not think they are linked to anything relevant.

Also, cleaning the registry offers very negligible performance increases and causes more harm than good. I definitely would not recommend continuing your registry cleaning in the future : )

Regards,

Patrick

19 more replies

I have a Velocity Micro Gaming computer, it is about 3 years old now. The OS is Windows XP version 2002, service pack 3. Videocard is the Nvidia GeForce 8800 GTS. For around a year now, I've been having a problem where my computer just freezes. The screen locks up and is completely unresponsive. I've let it stay on for a while, up to 3 hours to see if it would ever un-freeze, but it just stays frozen. The only method of recovery is to simply shut it down manually by holding the power button and then restart it.

It USUALLY happens the most when im playing Word of Warcraft, but it's not limited to this. Recently it has skipped this freezing phase, and instead, my screen goes black and says no signal found even though the computer sounds like its still running. It has crashed/froze from just running Firefox, to counterstrike 1.6, to typing up a project in Microsoft Word.

In attempts to try and fix the problem I have taken the machine to multiple shops, where they have tested each hardware component of the comp and reformatted it multiple times. They apparently havn't found any issues with the hardware but i'm reluctant to take their word for it. I contacted the OEM and they told me it could be the motherboard, so I bought and had them install a new one, the Asus P5N-D. The Asus P5N-E SLI was the original motherboard. Otherwise all the other parts are still stock. I tried to look at the event viewer to try and see if there was an error I could find a... Read more

A:Computer Freezes/Crashes when gaming

bump :(

1 more replies

I've just built my first computer with some help from a friend after buying everything from ebuyer.com (The graphics card was my friends and he said he had only used it for like a month)
My computer spec is
AMD Phenom X4 9650 2.3GHz Socket AM2+ 2MB L3 Cache Retail Boxed Processor
OCZ 4GB (2x2GB) DDR2 800MHz/PC6400 Titanium Memory CL4
nVidia 8800GT
Arctic Power 600W PSU - With PCI-E, 3x SATA, 20+4, ATX12V, 8pin +12V Connectors
Sapphire PE-AM2RS740G Pure 740G Socket AM2+ onboard VGA DVI 6 channel audio mATX Motherboard
LiteOn 20X DVD?RW DL & Ram IDE Black Bare Drive
Maxtor STM3320614AS 320GB Hard Drive SATAII 7200rpm 16MB Cache
Running Vista Home Premium 64bit sp1.

We had a couple of problems when trying to install vista. Mainly the CD drive not being picked up but we got that sorted.

Now after I installed a couple of things I wanted to play a game. So I installed Dynasty Warriors 6. Clicked on play and was scrolling through the menu's when my computer froze. The sound was still going but I couldn't move mouse or alt-tab or bring up the task manager. so I just restarted. I Then spoke to my mate who said that it was a common problem with Dynasty Warriors so I just uninstalled it and installed Star wars battlefront 2.
It didn't crash but I did only play a little while but the sound was acting up which my mate also said was a common problem. (Graphics were maxxed and fullscreen)
I did the first mission on Call Of Duty: World at War and it ran fine (everythin... Read more

A:Computer Randomly Crashes/freezes

I don't know if this helps but you should stick with xp for gaming unless you really need the DirectX10. Your specs are all high and new so the problem most likely lies with OS.

7 more replies

I recently downloaded Portal 2 and it worked fine (a small FPS issue but its fine). But now every time I play a level, it basicly crashes and brings my laptop with it.
When I load up a level, it makes my screen blink on and off, and it a notification says that the display driver has stopped working.

I am running windows 10, on a DELL Latitude e6400 laptop. I have 150 gigs, and 111 gigs used.:/

My guess right off the bat.... It's incompatible with Windows 10.

You are trying to run a older game which was compatible with xp so most likely won't play well with 64bit OS which I'm guessing your windows 10 is?

You may try compatibility mode, if windows 10 has it.

2 more replies

Hi everyone

So basically I'm having a problem with the new PC I built some months ago ... it crashes randomly (no BSOD, just a total crash with a weird lag sound). And when it does, I restart it and I check my CPU temp ... it's around 55C so I guess the problem ain't overheating.

Weird thing is it crashes when I'm not doing much (listening to music on Itunes, browsing on chrome) ... I don't play much games, but it never crashed during one.

Asus Sabertooth 990FX R 2.0 with AMD FX 9590 8core 5ghz
Corsair H60
2 8gb Patriot 1600mhz DDR3 ram
Windows 8.1

So yeah I know my graphic card is old ... could it be the reason? I wish I could tell you more about the problem itself but ... really, it happens randomly.

A:Random crashes (freezes) on my new computer

Download "Who Crashed" from majorgeeks.com and post the output from when it diagnoses the dump log.

14 more replies

I recently just got this computer, near the beginning of January.

Specs are:
Intel Core 2 Duo
ASUS P5KSE Motherboard
2GB RAM
eVGA 8500gt 256mb video card
Windows XP Professional with SP2

if more needed then just notify me.

The problem is that whenever I download using BT, or install games such as from www.ijji.com for example,
my computer starts freezing 20mins-1hour later.
But it doesn't permanently freeze.
It freezes for about 5 seconds, and then unfreezes, and then freezes for 5 seconds again, and unfreezes and it keeps doing that.
So I don't have a choice except to restart my computer in order it to run properly again.
When it starts freezing, my wireless internet connection disconnects and my music plays the same tone for 5 seconds also then goes back to normal.

I took this to the shop and there was no problem there, most of my downloads were almost completed so yeah, could anyone help me fix this?

Except today, while I was watching a movie on my computer, it did the freezing thing again, so I have no idea what's going on.

What is the Event Viewer, and Should I Care - Ask Leo! - http://ask-leo.com/what_is_the_event_viewe...uld_i_care.html Disable Auto Reboot On System Crash - http://www.theeldergeek.com/auto_reboot_on_system_crash.htm I'd also check to see if the system is possibly overheating, as unlikely as it seems. This can be done by checking the CPU temperature reflected in the BIOS (usually in the PC Health section).Louis

3 more replies

my computer is driving me nuts,its a p4 1.6,64mb ti200 graphics,512mb sd ram,seagate 80g h/d,winxp home.....
anyhow heres the problem...you turn the pc on in the morning and it appears fine for say between 3hrs or even 8hrs,then it just freezes the monitor clicks off into standbye mode,the sound goes off and the hard drive activity light stays on,power to the pc is on and fans still going but pc will not respond to anything,the only thing i can do is turn it off at the power supply as soft reset will not work then wait for anywhere between 30 mins - 2hrs before i can turn it on again and she boots up like nothing happend but come a hour or two later it does it again,somedays it has good days with little crashing others it crashes in 30 mins but the best time to use it is in the morning when you get a good run b4 it goes off.first thoughts where overheating so i installed two new fans one drawing more in at the back and one blowing on my hard drive-but no success temps at 57degrees or up to 65 degrees it still has the probblem,ive cleaned ot dust from ever where ,moved to a better ventilated area ran with the side off and still it crashes grrrr ,so i took it to the repaire shop for a few days and they said it didn't turn off here mate we cannot help you.any or as many sujjestions would be welcome?

A:computer hangs,freezes,crashes.

Most likely a heat issue.

"i installed two new fans one drawing more in at the back and one blowing on my hard drive"

For best cooling effect the fans should be: lower front blowing air into the machine, and an exhaust fan upper rear.

Turn the rear fan around so it's pushing air out the back of the case.

Could be it's the video card that's over-heating.

2 more replies

Ok so it all started out when my computer started freezing a few days ago. It froze four times in total. 2 of the times it froze completely, the other 2 i could still move my mouse but nothing responded.(including taskmanager)

After that it stoped freezing, but then FF started crashing almost immediatly after opening it. Currently though it has not crashed. The only remaining problem is that every once in a while something will make it so that when I double click something on my desktop it opens up the properties instead of running the program.

All the panda active scan found was some cookies so I won't bother posting that.

Here is my dss log, but for some reason it did not open an extra.txt..So here is the main.txt. My hjt log is clean, so thats not much help.

Deckard's System Scanner v20071014.68
Run by Owner on 2007-11-22 01:12:51
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:12:55 AM, on 11/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe