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Boot Critical File c:\\ci.dll Corrupted

Q: Boot Critical File c:\\ci.dll Corrupted

In a stupid moment I ran an exe which probaly contained malware... I saw MSE popping-up a warning that it detected 2 virus infections but before I had the chance to click "Remove it" the PC rebooted. It got into an endless loop of failing to repair startup issues. Within the log file, there was a bit of helpful information, ?Boot Critical File d:\ci.dll Corrupted?. Searching Google I found it is probably a rootkit or something like that.

From the recovery console i tried following things:
I tried restoring to the previous system restore point.
I tried restoring the ci.dll with sfc /scanfile=d:\ci.dll but that fails with the message: "There is a system repair pending which requires reboot to complete..."
Then I tried restoring the master boot record using bootsect /nt60 d: but that failes with the message "... The update may be unreliable since volume could not be locked during the update: Access is denied".
I also tried running FRST64.Exe but that crashes during the scan: "Line 3294 (File F:/FRST64.exe) Error: Error in expression"

Anybody who can help resolve this or is the only way out a clean install and does that guarantee that the rootkit is removed?

A: Boot Critical File c:\\ci.dll Corrupted

Well, the problem is resolved. I stumbled right after writing this message on the following article:http://blogs.technet.com/b/mmpc/archive/2011/06/22/don-t-write-it-read-it-instead.aspxSo the fix was as easy as running bootrec.exe /fixmbr

1 more replies
Answer Match 87.78%

Sup guys, every time i turn on my PC or restart it jumps to Windows is loading file and then starts doing start up repair and later on it would show me error log:

Root cause found:
Boot critical file C:\\ci.dll is corrupt

And then it would say:

Repair action:
Repair the file

What should i do?

A:Boot Critical File c:\\ci.dll Corrupted - HELP!

Another one?

There have been a few of these lately.

CI checks for unsigned drivers and checks that various system files haven’t been mucked about with by any nasties.

Suggest you try running sfc SFC /SCANNOW : Run in Command Prompt at Boot

Try a malware scan from a bootable a/v Avira AntiVir Rescue System - Download

If necessary replace ci.dll from another source e.g installation dvd.

9 more replies
Answer Match 85.26%

Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs. If someone could help me and give me guidance it'll be much appreciated.

A:Startup Repair error : Boot critical file c:\ci.dll is corrupted

After the PC tries the start up repair, select advanced options. From there you should be able to access CMD.

Once you get CMD open run this command. sfc /scannow -This will scan the integrity of all protected system files and repairs the system files if needed.

2 more replies
Answer Match 62.16%

It seem I have the same problem as GW7777 C;\CI.dll Corrupt if any one could help I would really appreciate it. I have a Asus 64 bit laptop. When I tried Sfc/ scannow it kept telling me one is pending. I tried the dvds that came with the laptop but they wont even open up please help

A:Boot Critical File

Will anyone help me here?

9 more replies
Answer Match 62.16%

My internet stopped working tonight, so I restarted it. When it restart it went directly to Startup Repair, it wasn't able to automatically fix anything. I've tried restarting it and even removed the hardrive and it does the same thing. I can't get past the startup repair screen. It is more or less shutdown and restart, contact the administrator or your computer provider. The "root cause" seems to be the following:

Boot critical file C:\Windows\System32\Drivers\uolbyzn.sys is corrupt

Any thoughts would be greatly appreciated. I am running on Vista Home Basic

A:Need Help:Boot Critical File C

Hello,

This is very strange. Normally from this position we would insert the Windows CD, boot to the Recovery Console and we would send you a list of commands to copy back the file from your Vista DVD. However, I do not have this file on my working Vista Home Premium, and searching Google comes up with not a single hit. It is a bit strange for a virus, but I suppose it could be. It is not any normal System file, or any normal file of any program. It is not even showing up in manual virus removal websites. Also, have you tried Safe Mode and Last Known Good Configuration?

Richard

10 more replies
Answer Match 62.16%

I have a system that I am tring to load Windows XP Pro on. Now I am running Windows 2000 Professional. I have the full blown XP Pro disk, but I am just trying to ungrade so I don't lose my data. I keep getting an error message.

Setup was unable to create, locate, or modify a critical file (C:\boot.ini) needed to start Windows XP. The parametrer is incorrect.
 

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Answer Match 61.32%

Hello, I was downloading what appeared to be an update for Java but about halfway through the download my computer shut down and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect I have the exact same problem as referenced by Jan Soall and solved by m0le and farbar (http://www.bleepingcomputer.com/forums/topic396014.html). My computer is also a Toshiba and does not come with a disk to re-install Windows. I've picked up right where farbar started assisting on the thread and have downloaded and run frst64.exe. The resulting log is below.

Thank you SO MUCH for helping me with this.

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 09:22:06
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: []
HKLM\...\Run: [IgfxTray] C:\windows\system32\igfxtray.exe [161304 2010-05-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe [386584 201... Read more

A:Boot critical file c:\ci.dll is corrupt

Hi Adam Liebman,Welcome to this forum and apologies for the delay.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

6 more replies
Answer Match 61.32%

A computer of a family member of mine has recently started showing the following message :
_____________________________________

Boot critical file is corrupt.
Repair action. File Repair

Result failed. Error code = 0x2
_____________________________________

I can still use windows fine, however this is a big nuisance, and i can think of no explanation of why this is happening. I have installed no new apps or hardware of any sort in the recent months either.

It is running Windows Vista Premium [ No service pack ]

I was wondering if anyone has had this problem, or if anyone knows how to fix this problem ?

Thank you in advance

Oliver

[ apologies if this thread is in the wrong area ]

A:Boot critical file is corrupt

Try startup repair and SFC. And install SP1.

Startup Repair
System Files - SFC Command
http://www.vistax64.com/software-too...heck-tool.html

1 more replies
Answer Match 61.32%

The problems started yesterday when my computer went to blue screen and automatically shut down and restarted. This happened twice, then I did an AVG scan in Safe Mode. It placed several infections and a few malwares into the virus vault. However, it "did not test" dozens of files because they were "locked". There were Boot directeries that were listed among the locked files.

I restarted in Normal Mode, and got a message that Windows found a malicious file and "partially removed" it. When I clicked on the message to find details about the file, this webpage popped up: Encyclopedia entry: TrojanOS/Alureon.A - Learn more about malware - Microsoft Malware Protection Center
So the infection was TrojanOS/Alureon.A (edited to add: the smiley face appears where : D [without the space] is in the trojan filename)

About an hour later, the computer crashed and restarted again, then again a few minutes later. I did another scan and no malicious files were found.

When I turned the computer on 20 minutes ago, I got a screen telling me that the computer was unable to start, and Windows was searching for solutions. It apparently worked because I'm using the computer now. However, when I clicked to see the details of what happened, I saw this: "Boot critical file c:\windows\system32\kdcom.dll is corrupt".

So I don't know if it fixed the file or if it's still corrupt. I'm concerned my computer will have trouble rebooting. Thanks for any help in... Read more

A:Boot critical file is corrupt

Yes, use bootable Defender. I would later replace AVG crapware with Microsoft Security Essentials.

Work through Troubleshooting Windows 7 Failure to Boot.

If the infection doesn't clean up then post it up in our Security forum for expert help with specialized scans.

9 more replies
Answer Match 61.32%

Hi my inspiron 1525 dell laptop keeps on shutting down . When restart repairs scans it comes up with the following errors

Root cause
Bugcheck C000021A
Boot Critical file is corrupt
Repair action :file repair
Result Failed error code=0x2

My Norton security is now not working due to the error

Can anyone help me

cheers cait

A:my boot critical file is corrupt

hi i did a restart scan and everything is ok now ... thank god

2 more replies
Answer Match 61.32%

i!

I have tried to solve this problem by myself but I dont get anywhere, so I need experts help. Recently my computer have blue screened a couple of
times: Usually when I run Pro Tools (music program) for some reason and used Internet at the same time. And yesterday it
went blue for the last time. Now when I try to restart the computer says it will try to fix the problems but it cant. My
computer only starts normally when use the last option (dont remember what it is called) in the boot option menu. So ive
downloaded the farbar recovery tool and it ran perfect. I will post the file here.
And also i should add, I?ve tried to run ESET online and it found a kryptik.PMR trojan!
So here is the post from farbar tool:

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 08:48:55
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [EeeStorageBackup] C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe [947472 2009-08-24] (ECAREME)
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323072 2009-08-11] (AlcorMicro Co., Ltd.)
HKLM\...\... Read more

A:boot critical file c:ci.dll is corrupt

Hi,Welcome and I will be assisting you with this issue.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
Folder: C:\Users\All Users\oB28601HbLnM28601
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

2 more replies
Answer Match 61.32%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect that I am infected and would appreciate your help and guidance on this.

Thank you.

Jan Soall

A:Boot critical file c:\ci.dll is corrupt

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

34 more replies
Answer Match 61.32%

Hi,

PC spec - Windows 7 Pro (32-bit) Intel Core 2 Duo, 4GB Ram, 2x 250GB HDD

I think I have succesfully removed a Root Kit virus using Kaspersky TDSS Killler but would just like to make sure no other malware etc remains. I'll explain from the beginning.

1. PC was running fine then Windows start-up repair appeared. In the diagnostic & repair details it spotted an error - Boot Critical File E:\CI.dll is corrupt

2. could not repair, restarted, PC would'nt boot up

2. I searched online and found a thread recommending to use Kaspersky TDSS Killer.

3. the thread advised to boot-up with signature verification disabled (F10) - This worked but before I could use the TDSSKiller, the PC crashed. There was also several Trojans and worms being detected, eg: W32/Blaster.worm by what looked like windows defender, but not sure - having searched google about these, it may be a fake Anti Virus software running. I read W32/Blaster.worm does not affect windows 7? and nothing is being found on scans.

The signature verification option did'nt work after that PC crashed

4 Instead I created a windows recovery CD using a different PC - this allowed me to start the PC into Command Prompt MS DOS.

5 I ran the TDSS Killer Software directly from the a CD - after scan finished it said something about MBR, and use standard boot option, (sorry can't remember exact line) I clicked on yes to use standard.

6 PC restarted again as normal and everything seems to be running fine.

... Read more

More replies
Answer Match 60.9%

Hiya,

The missus has a mini notebook (ee) that has Windows 7 starter on it. Whilst using it last night, there were some updates from Microsoft available, and I set the updates in motion.

One of them was to install Explorer 9, and I declined that, as this is the wifes computer and she uses it for work, didn't want to stuff anything up.

Delayed doing the restart for a while as i was still doing some minoer work on a Word doc.

When it went to restart, it went into a screen trying to auto fix and issue. After much time and multiple attempts, it could not do it, and any restart went into the same mode.

In the end, it could not fix the issue.

From the error report, the following message comes up ;

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

As this is a mini notebook, it doesn't have any floppy disc etc, and I can't even get it to start in safe mode to try and fix.

Help !!!

Thanks

Michael

A:Boot critical file corrupt - Win 7 starter

Quote:





Originally Posted by bacchy



Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa




That is the Windows NT Kernel.

Try and boot using the HDD recovery partition - try system repair from there.

While the timing with the Windows Updates may make hardware failure seem unlikely - it is a possibility.

0xa = driver referenced invalid or bad memory. It could be either software or hardware (specifically RAM) related.

Regards. . .

jcgriff2

`

1 more replies
Answer Match 60.9%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I would appreciate some help and guidance on this. Thank you.

A:[SOLVED] Boot critical file c:/ci.dll is corrupt

This error has been known to be caused by Windows Updates. Every reference I've read on that issue required a re-install of Windows 7 since nothing else worked.

Provided you've taken the sensible precaution of backing up your files before that happened, re-installing will not involve losing anything. Better still, if you've created a "System Image" which Windows 7 allows you to do (& which everyone should do as soon as possible after installation), restoring Windows will be even easier.

14 more replies
Answer Match 60.9%

Received a rather alarming error message when I tried to boot up my laptop earlier, after the first restart post-antimalware doctor removal.

Error message reads as follows: "Boot critical file c:\windows\system32\drivers\grpwcyi.sys is corrupt"

I have no Vista install disk, as it came pre-installed on my HP hard drive. Am I completely screwed, or is there some way to fix this that I haven't thought of yet? Any help whatsoever is appreciated.

A:Boot Critical File for Vista 32x is Corrupt!

grpwcyi.sys is not a legit file, so you're still infected.With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

1 more replies
Answer Match 60.9%

I was surfing the net with Firefox just after an update. When suddenly my laptop restarted and started a Startup Repair. I let it run but it still repeated so i tried to do a system restore, but that didn't work either, I even tried to run sfc /scannow which told me to restart my computer. Right now, I'm using my friend's computer looking for solutions when i came upon another thread on this site with the same issue. And feel that I might have the same problem.I read through the thread and followed it up to the getting a scan with the Farbar Recovery Scan Tool x64, but stopped their.Here's what I received:-----------Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1Ran by SYSTEM at 2011-06-25 00:09:17Running from G:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry ==========================HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-06] (Adobe Systems Incorporated)HKLM\...\Run: [IgfxTray] C:\Windows�... Read more

A:Error: Boot Critical File c:\ci.dll is corrupt

Hi,Welcome to this forum.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsOpen notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
2011-06-23 09:34 - 2011-06-23 09:34 - 0000000 ____D C:\Users\Steven\Desktop\ESO_v375
2011-06-22 21:49 - 2011-06-22 23:07 - 2726873889 ____A C:\Users\Steven\Desktop\ESO_v375.rar
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on ... Read more

11 more replies
Answer Match 60.06%

Hi,

I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day.

I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't mani... Read more

A:Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program bef... Read more

2 more replies
Answer Match 59.64%

Hi there, can anyone please help me?I am totally new to computers, have vista home basic. When I start my computer in the morning it comes up saying boot critical file corrupt. I go throught the motions of searching for a solution and it says the following:

Bugcheck c000021a
Parameters = 0x8c40140, 0x0
0xc0000001, 0x1004c8.
Boot critical file corrupt.

Repair action: File repair
Result: Failed, error code - 0x34
Timetaken = 3588 ms

Repair action: Sysyem restore
Result: Failed, error code = 0xe
Time taken = 44944 ms

Repair action: Systems File integrity check and repair
Result: Failed: Error code = 0xe
Time taken = 14102 ms

I am told to shut computer down, and when I restart everything is fine. Does anyone know what this is and how to fix it?
Any help very much appreciated1!!

A:Trouble starting computer (Boot critical file corrupt).

boot from the vista dvd
on the bottom left of the install screen
click on the repair option
run
chkdsk /r

1 more replies
Answer Match 59.64%

Please help me with this issue. My son was running with an antivirus program not up to date.His lap top started to have problems at first he had the blue screen come up saying it was dumping virtual memory.

I tried to install webroot and update his anti-virus but no luck. next i went to safe mode with no results. Now when we start computer the start up repair comes on and runs we get the following message:

boot critical file c:/windows/system32/drivers/sshrmd.sys

My son has all his pictures on this computer {i know silly not to back up}

Could anyone tell me how to fix this problem?

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Answer Match 59.64%

Laptop - Dell Inspiron 1525 
Windows Vista
 
Been getting this message on failed start up repair since yesterday. System restore runs and says its completed successfully but then it just boots up doing the system repair again. I can't even get into the computer via safe mode (to see if there are any files on there that I really need)
 
Is there anyway to get into the computer to get my files that I might need off or fix this problem? 
 
Someone told me that I'd need the Windows DVD version of my version of Windows to fix this and a repair install doing? I have no idea what that means and the only DVD I have is a recovery one I made via the laptop a month or so ago, which someone told me if I use could wipe all my data and I really don't want that to happen. 
 

 
 
Thank you for reading. 

A:boot critical file c\windows\system32\drivers\ksedd.sys

Try performing a repair installation.  This will require the installation disc, if you do not have one you can download a ISO image and burn it to a disc to create one in the instruction as Window Vista Forums.

1 more replies
Answer Match 59.22%

When i boot up my computer it doesnt reach the user login screen before it loads of startup repair. It looks for a fix but it doesnt find one. In the diagnosis the only error it shows is 'Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt'. I have booted kaspersky repair disk and run a full scan which found no viruses or malware etc. From the startup repair window i have tried a system restore which had the same problem when attempting to boot. I can only access the system recovery options screen.

I am running windows 7 32bit, and i dont have a windows 7 disk but do have the windows 7 32bit iso file that i used to install windows 7.

I would be grateful for any help to resolve this issue.

Thanks in advance.

A:Unable to boot into Windows 7: Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt

but do have the windows 7 32bit iso file that i used to install windows 7
so burn the win7 iso to dvd and see if you can boot to it and run the repair

25 more replies
Answer Match 59.22%

Hello,

I own a VAIO laptop that runs windows XP. The past days when I tried to boot, I sometimes got an error saying something about a file being corrupted and I was prompted to press R to repair the installation. I did so and my computer booted normally. After a while, i started receiving this message again after pressing R, and again and again and so on, until it finally booted. Now though, I cannot get past that screen. I then booted the pc with a repair ubuntu live cd and i ran some diagnostics. This report is prior to running the default repair me tool, and this one after running it. I however, do not know what the reports say and I do not understand the issue. Can anyone help me?

Thanks in advance

A:Cannot boot -corrupted file?

If you have a Windows XP CD, boot off of the that and get to the Recovery Console Here type chkdsk /R and press enter. Check Disk will run through 5 stages and it will take a long while. Afterward try to boot normally. If that doesn't solve the problem.
Then back in the RC, type FIXBOOT and press enter and try to boot normally. If that fails, back in the RC type FIXMBR and press enter and try to boot normally.
If you don't have a Windows XP CD you can download the ISO image for the Recovery Console, DOWNLOAD: Windows Recovery Console burn the image to CD using IMGBurn in my signature and boot off of that CD.

7 more replies
Answer Match 59.22%

My Computer will not boot because the file windows/system32/driver/vidsub.sys? is corrupted. i need to recover all the items on my computer and i do not have the system restore cd.

HELP!!! my laptop(hp pavilion) is my life. sad. but true

A:Boot File corrupted

A. On POST screen press 'F8' and try booting from "Last known good configuration"
-- if Vista loads, remove Bootskin.

B. If last known good config does not work, HP's usually ship with a recovery partition. To access it should be 'F11' while on POST [it should also tell you on POST screen which key to use] - then cycle through to recover sys files.
-- side note: if you have a recovery partition and after your pc's loading again - use the HP Recovery Manager and make recovery discs as a recovery backup.

C. If neither of the above are workable solutions and you have access to another computer... you can pull the HDD, hook it up for external use, and remove bootskin manually.

-- if you don't have the hardware to do the above, but you do have access to another computer with internet access - you can use a Linux Live CD to access your HDD and remove bootskin from there. You can download Linux distros for free [Ubuntu works just fine and is easy to use], burn the image on a CD and simply run from the CD and 'test' Linux.

If you remove Bootskin manually, be sure to remove it completely in Vista from Vista [once it's working].

2 more replies
Answer Match 58.8%

I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Startup Repair. After several minutes, I get the message: "Startup Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:\CI.dll is corrupt." This happens every time I try to retart the computer. I've tried System Restore and System Image Recovery to no avail.

Thanks in advance for your help.

A:Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

1. Insert the Windows installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up.
2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. At the command prompt, type the following command, and then press ENTER:
sfc /scannow

9 more replies
Answer Match 58.38%

I wanted to try and help out a friend who is having this problem:

A file called: C:\windows\IFSHLP.SYS is corrupted, and the computer won't start, not even in safe mode. The error message says:

"windows installable file system manager cant find helper driver"

I thought maybe he could just use a startup floppy disk, and reinstall Windows, but not sure if that'll work...This might be a virus, but as is computer won't boot, he can't scan for viruses. any one have any ideas?

Thanks..
 

A:File corrupted, computer won't boot?

Hi There!

When Windows was installed previously, was an ERD(Emergency Repair Disk) created? If so, use that to fix wht operating system.

If this is WinXP then try this:
HOW TO: Start the System Restore Tool from a Command Prompt in Windows XP

If that don't work, then try this:
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
Good Luck!

ST
 

1 more replies
Answer Match 57.96%

Hi everyone,
I find this problem a little bit tricky. I have another laptop that I use beside my other laptop and I deleted some important registry files. I am trying to find a way to boot the OS and restore the the entries from a backup registry file but the system won't work normally now through safe mode nor the last good configuration option. I have researched the net and I found some good articles that grant you an access to The Recovery Console since I don't have a copy of Windows XP Home which is Here.
After successfully accessing the RC, things have gotten tougher. I followed an article in MS support pages Here because I have what actually appears when I boot the system which is

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM
But the system files is not willing to be copied or repaired. I tried to do the whole procedures again but the existing "md tmp" directory is there and I guess it won't be overwritten. Also, :windows\system32\config\system is not found. I can't remember that I deleted the folder i just played with entries in order to remove an annoying piece of junk which is Symantec AV that is rooted in my computer and I guess I wiped off a system entry. Please help me restore the back file or atleast reach it or run the System restore. All suggestions are cordially welcome.
 

A:Solved: SYSTEM file is corrupted, Can't boot.

Any help suggestions please!
 

1 more replies
Answer Match 57.96%

My Win2k system has started giving me an error that 'the file D:\winnt\system32\config\system.sav is missing or corrupted' when I try to boot. I never get to the desktop.

I've tried the Windows Installayion repair tool via booting from the CD, and it finishes doing its thing, but I still get the error.

Any idea on how I can fix this?

A:'corrupted' system.sav file preventing boot

system.sav is part of your registry, so it is pretty vital to your system, only thing i can say is copy system.sav from another computer and put it onto yours and hope it will boot enough to let you start backing up data and then do a re-install, because there are alot of settings and software specific settings in that file it isnt one you can just restore and go about your business.

3 more replies
Answer Match 57.12%

The short version: my Acer Aspire S3-391-6046 laptop crashed a week ago, and now it is unable to boot. It says the boot configuration data is missing or contains errors, with error code 0xc0000185. When I ran chkdsk in command prompt, it said the master file table is corrupted and Windows could not recover it. Diskpart also lists several volumes with Fs RAW (including C: ). I have tried startup repair and bootrec commands but it hasn?t worked. I don't really know what I'm doing/what to do, and would appreciate help from some informed people. Microsoft support suggested renaming & copying over registry files, but that was before I did chkdsk and I'm scared of doing something that would make my situation worse. Thank you for any help you can give me!!!__________More details:At the time of the crash, my computer was on but not running anything at the time as I had been watching a DVD but ejected it because it started glitching. I got a blue screen that said, "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. If you'd like to know more. you can search online later for this error: SYSTEM_SERVICE_EXCEPTION (dxgkrnl.sys)." When the computer finally restarted, I got another blue screen that said,"RecoveryYour PC/Device needs to be repairedThe Boot Configuration Data for your PC is missing or contains errorsFile:\EFI\Microsoft\Boot\BCDError code: 0xc0000185You'll need to use recovery tools. If you don't have any i... Read more

A:Corrupted master file table & boot error--What should I do?

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"Lazesoft Recovery Suite Home Editionhttp://www.softpedia.com/get/System...http://www.lazesoft.com/lazesoft-re...Screenshot ( SS )http://i.imgur.com/c9viJO4.gifhttp://i.imgur.com/DdozUxq.gifLazesoft Recovery Suite Home Edition video tutorialhttps://vimeo.com/106789683Tutorialshttp://www.lazesoft.com/guide.html

4 more replies
Answer Match 57.12%

Good morning all,
I am after some guidance on what i can do about getting my laptop to boot up.
I have an ACER Travelmate 660, original software and no deviation from the image installed by the manufacturer. The Laptop has an OS of XP Pro SP1.

Several days ago it started running slow and the HDD was continually 'reading'. I logged off and shut down using normal log off.
When i went to run it back up again, power on and allow it to boot, i got an error message of -

"Windows could not start because the following file is missing or corrupted: \Windows\System32\Config\system"

The next line that was there on the screen was:

"You can attempt to repair this file by starting windows setup using the original setup cd-rom.
Select 'r' at the first screen to start repair".

What i have done to date:

#1. I used the recovery cd that came with my laptop to attempt a 'repair'. I used the "HDD Non-destructive Rebuild" option. Therefore repairing without erasing my personal files. I observed that only drivers were been loaded off the cd and therefore once rebooted failed to boot successfully and the same error mesage appeared.

#2. I removed the laptop HDD out of the laptop and I have 'mated' the laptop hdd as a slave into my PC. The PC can see and read the laptop HDD (i did have some problems here, but its been sorted).

#3. I have successfully copied all of the data (everything) from the Laptop HDD to an external HDD, connected to my P... Read more

A:Corrupted System File .... Laptop wont boot

With the HD errors corrected off-system, the "HDD Non-destructive Rebuild" option should work, I would think.

5 more replies
Answer Match 56.7%

My grandparents brought me their gateway laptop that was not booting up. The initial message is "Press F11 to begin recovery", followed by "MBR Error" if F11 is not pressed. When it is pressed, the screen goes black before delivering the message in the title of this post. I inserted the gateway OS disc (XP Home) to try a recovery and got "non system disk or disk error" message. Please help my grandparents!

SPECS

Gateway MX3228
XP Home
Celeron M 370 1.5GHz
512 DDR2
 

A:INF file minint\boot is missing or corrupted, status 51225

6 more replies
Answer Match 55.02%

I know a version of this forum has been started on here, but everything I have read, it is being said that they need to use the OS disc and run the repair and all that. But this is a Netbook with no CDROM drive. USB and SDcard drives, that's all. Is it possible to repair this without the CD? Even the onscreen message is the same message everyone gets, "You can attempt to repair this file by starting Windows Setup using the Original Setup CD-ROM." But no drive to do this.
It is an ASUS Netbook
OS is XP
 

A:Boot issue on netbook, missing or corrupted file Windows\System32\Config\System

Do you have or can borrow an external DVD drive? Then go into the BIOS and change the order so that USB is first boot option. Samsung and Lite-on do USB powered DVD RW drives made to use with netbooks, no doubt they could see a market for them with the millions of netbooks being sold ! Then you need an OS disc of the type you are using, and you can try a repair.
 

4 more replies
Answer Match 54.18%

I allowed the latest Microsoft Update to install at normal close down last night and this morning I am getting the
message "The User Profile Service service failed to logon. User Profile cannot be loaded." This then loops back to my start up screen, but clicking on my User icon produces the same Fail message!
I can force a Safe Mode start up but find that System Restore is not active.
Can anyone help with a work around please?

A:Latest Critical Update seems to have corrupted User Profile Service

Hello Peter,

The method in the tutorial below may be able to help you get this sorted.

User Profile Service failed the logon. User profile cannot be loaded.

4 more replies
Answer Match 53.76%

This problem started a couple days ago. There doesn't seem to be a user initiated trigger, as it first happened after the computer was idling for a while, and subsequent crashes/problems occurred at various times in various circumstances, all the while getting worse. I'll elaborate below, but first:HardwareMotherboard: Gigabyte GA-P35-DS3LProcessor: Q6600Memory: 2x 1GB Ballistix (on QVL)Hard Drive: 500GB Seagate 7200.11Video Card: MSI 8800GTPSU: 630W RaidmaxSoftwareOS Version: Windows XP Pro 32 bit, 5.1.2600 Service Pack 2 Build 2600Antivirus: NOD32Firewall: Zone AlarmThe ProblemThe computer is almost exactly two months old, and was running perfectly up until this point when, as stated, it crashed seemingly randomly and never stopped crashing since.The first error I was not around for. I came back to my computer to find it was in an infinite BSOD-reboot loop, where it would clear POST and the Windows splash screen would pop up for about three seconds followed by an instant BSOD. It probably was going on for a good 20-30 minutes before I stopped it, which I did by completely powering down the system and then restarting. When Windows loads, it pops up the message 'Windows has recovered from a serious error'. I send the error report and it says everything is unknown except that it was caused by a driver, but doesn't know which driver. I figured it must have been a random thing, because I hadn't updated any drivers since first building the computer, ... Read more

A:Bsods And Corrupted File System Structure And Corrupted Drivers, Oh My

all of your hardware seems made by reputable companies but for onePSU: 630W RaidmaxEverybody makes a few bad power supplieshttp://www.newegg.com/Product/ProductRevie...False&Page=Did the gigabyte mobo come with some monitoring software utilities?

4 more replies
Answer Match 52.92%

I am new to tech support.

I need help. My PC keep displaying this message (below) every time I open a folder or hit the "back button" And also I can not run Window XP 'System restore', it open system restore but nothing happen.

" Critical Error!"
"Attention, acer! Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted. This may lead to the destruction of important files in C:\WINDOWS. Download protection software now!"

"Click OK to download the antispyware. (Recommended)

Click
"__YES ____" "___ NO___"

If click YES or NO . It open a web browser and go to this site:
" /ie-av.exe."

I appreciates if you can help me.

Thanks

mxscd

Below is the Panda Report that I got:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-07-22 16:51:12
PROTECTIONS: 1
MALWARE: 14
SUSPECTS: 2
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;==========================================================================================================================================================... Read more

A:"Critical Error!...Microstoft Windows XP Files corrupted. Download protection now!

Hai, the error message " Critical Error!...Microsoft Windows XP Files corrupted. Download protection now!" no longer showing up. I will attach the new panda log, main.txt log and extra.txt . My PC seem to be running ok, and no more pops up with error message.


Deckard's System Scanner v20071014.68
Run by acer on 2008-07-23 12:51:27
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 3 Restore Point(s) --
3: 2008-07-23 04:51:31 UTC - RP146 - Deckard's System Scanner Restore Point
2: 2008-07-22 19:01:43 UTC - RP145 - Software Distribution Service 3.0
1: 2008-07-22 18:32:15 UTC - RP144 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-07-23 12:53:28
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4... Read more

17 more replies
Answer Match 52.5%

Good afternoon (from my point of view) - again!I have already used this forum when I messed up some HW stuff. And have been very grateful for your help. Now, it seems to be some malware...It's been only 2 days since I started the martyrdom of downgrading my HP Pavilion dv6560ec to Win xp. I've been downloading and installing the necessary drivers, as the HP doesn't support XP on the machines, as I learned later.Now, being almost done, I got this warning everytime I wanted to open IE 6.0.2900 (have SP3):CRITICAL ERROR! Attention (users name) Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted.This may lead to the destruction of important files in C:WindowsDownload Protection Software now!Click OK to download the antispyware (Recommended)......... ........: YES: : NO :::::::: :::::::In the window, where my homepage is supposed to display, a note that it is redirecting me to another page appears. When I press "No". Then the IE shuts down and a note about some error displays prompting me to send it to the MS.I did the following:- ran Norton Internet Security (2007.2, updated the day before yesterday) full scan of the C: drive (as there are only 4 files on the other partition yet - haven't installed almost any sw yet) - nothing problematic detected. - updated and ran a free ad-ware application - this found 71 or so tracking cookies and deleted them, one file in quarantine.- before any installations of any drivers, I installed ... Read more

A:Critical Error! Some Dangerous Viruses Detected In Your System. Microsoft Windows Xp Files Corrupted.

Hello and Welcome to the forums! My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens. Please do not run any other tool untill instructed to do so!Please reply to this thread, do not start another!Please tell me about any problems that have occurred during the fix.Please tell me of any other symptoms you may be having as these can help also.Please try as much as possible not to run anything while executing a fix. If you follow these instructions, everything should go smoothly. I am sorry that we were unable to reply to your post sooner. The forums have been very busy. If you are still in need of assistance, please scan again with HijackThis and post a fresh log. Also, please make an uninstall list using HijackThis To access the Uninstall Manager you would do the following: 1. Start HijackThis 2. Click on the Config button 3. Click on the Misc Tools button 4. Click on the Open Uninstall Manager button. 5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.Post the fresh HijackThis log and the uninstall list in the bo... Read more

2 more replies
Answer Match 51.66%

So, I was playing a game called Battlefield 2, and it was a little laggy, it was pissing me off so I restarted my computer. I don't know if this screwed something up, but instead of re-booting up, my computer told me that a file in the system 32 folder or around there (It's called system, I think) was corrupted or missing.
Whoop dee doo. I've had like this happen way too much, and I'm incredibly tired of re-formating. I do NOT want to re-format and re-install it, PLEASE, GOD, NO!

So, it told me to put in my windows CD and push "R" to repair it. So, I did, but that gives me a nice command line, and I don't exactly know what to do.

I tried restarted, and now without any error it just brings me to the blue windows XP screen before the computer goes to your desktop, but it just stays there without actually..going to my desktop and letting everything function. So, what do I do now? Is there any way to replace this file, or am I gonna have to re-format?

A:Computer does not boot up, A file in my windows folder is "Missing/corrupted"

hey there killaer

they only thing thing that comes to mind is (F8 ) and useing the (The Last Good Configuaration ) option

when you use thr repair dose it not tell you wich drive your software is on / profile ??

it should give you the option as in ( 1 c;/win) or something to that affect , maybe you need to slow down and read what the options are

i know this can be very frustrating but sometimes good things come to those that stop and smell the pc chips and stand back, look, read ,and reread

i have learned this lesson many times !!!!!

hope things work out

Mike

7 more replies
Answer Match 50.4%

How do I fix or open a corrupted PDF file that has been corrupted by some sort of programmatically emailing?

I have already asked Adobe and I have yet to get a response.

If necessary, I might look into the file format of a PDF file.

Please see the following screen shot:
 

A:How do I fix or open a corrupted PDF file that has been corrupted?

You might be able to extract the text with a hex editor, but other than a specific tool (I don't know of one) to fix it.......
 

1 more replies
Answer Match 49.98%

Hi Guys,

First time user here I was wondering if any of you could help?

My computer wont doawnload anything at first it was saying "unknown publisher" so I went into internet options/advanced and changed it to allow downloads.

Now when the download gets to 100% it's saying "corrupt file" or "corrupt cabinet file".

I'm trying to download ie7 and my copy of windows is definetly genuine.

Can anyone help.

Thanks
A

A:Corrupted File / Corrupted Cabinet File

Welcome to BC
What type of internet connection do you have? When downloading, save it to your desktop then try installing it in safemode
Mark

1 more replies
Answer Match 49.98%

Greetings,
I recently bought a new graphics card and hard drive. Yesterday I installed some new drivers for my graphics card, and they installed fine. I played a game for about an hour or so, and then saw Windows had an update available, so I shut down my computer. Upon start-up I got the option to launch "Windows Startup Recovery", or "Launch Windows Normally". I selected to launch the startup recovery, after the repair, it said "Windows cannot fix this problem" and made me click finish. It restarted my CPU and the same message came up asking about how I wanted to launch the computer, this time I selected to "Launch Windows Normally". This did nothing and proceeded to launch the "Windows Startup Recovery", this happens every time.

My first attempt to fix the problem was to launch it in safe mode and I was greeted with this message-

--------------------------------------------------------------------------------------------------
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disk and restart you computer.
2. Choose your language settings, and the click "Next."
3. Click "Repair your computer."

If you don't have this disc, contact your system administrator or computer manufacturer for assistance.

File: \windows\system32\config\system
Status: 0xc0000225
Info: Windows failed to load because of the syst... Read more

A:Windows Won't Boot- Corrupted Windows File

Hello and welcome Fireball mate do a system restore back to before those Windows Updates.

Then if the machine is going ok start installing the updates one at a time when the problem returns that will be or could be the problem in the machine.

Actually sometimes reinstalling the updates sometimes goes off without a hitch.

5 more replies
Answer Match 47.46%

I'm in the process of repair/recovery of my machine (Dell Inspiron 8500 with Windows XP Home, Service Pack 2). I'm following exactly the instructions in: http://attachments.techguy.org/attac...chmentid=62075, but a problem has developed. The "software" file (which is the file that the original blue screen error message says is "corrupt, absent or not writable") will not copy to the new tmp directory to create the backup. My understanding from the article is that this backup file (software.bak) will later be used to restore correct settings for various software applications. Since I can't copy it, it appears that I am screwed, no? Or is there a way out somehow?

Thanks to anyone who's been there and can help...

BTW I have the XP installation disk that came with, and a diagnostics disk which I have not yet run.

Jeeb
 

A:Blue Screen: Registry File Failure; can't copy corrupted file to tmp directory

Never mind, I had it wrong--didn't read the document referred to above carefully enough. The procedure worked like a charm, and the document is very easy to read and entertaining to boot! (pun intended).

The document describes a procedure that closely follows a Microsoft KB document (which I now can't find) but does not contain any warning regarding whether the OS is an OEM (original equipment manufacture) install or not. The Microsoft doc says not to use the procedure on an OEM-installed OS, but I just did it on my Dell, so that warning seems to be incorrect.

Many many thanks for the help provided by this document and this site.
Jeeb
 

1 more replies
Answer Match 47.46%

when running the GMER, it allowed me only to check the options: service, registry, file, C:\, ADS. i am not sure if that will be a problem.
thank you very much. i hope to hear from you soon.

A:failed to save all components to the file //system32// ... the file is corrupted or unreadable. this error might be caused by a...

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/430984 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

3 more replies
Answer Match 47.46%

Hi Tech Guys,

I needed support for corrupted and excel files, do you know any best word and excel corrupted recovery software? i recovered a deleted word and excel file, but when i opened it some are okay and some are corrupted.

Please i really need help.. thanks in advance

More replies
Answer Match 47.04%

Hello, guys. I have a snapshot for my problem:

Size in explorer: ~2.7 GB
Size in props window: 0 bytes
Size of allocated space in drive's props: 255 from 300.

Erm... Ok. I've never seen such corruptions before. The file you see actually was some files and folders. I guess they got corrupted, but I don't know how. It's a friend of mine's and he used "Safely remove...." from what he's told me.

I can't copy, archive (backup), move etc. the file.

What happened (not "how")?
Can I recover those files and folders?
It's the file-system that got currupted?
 

A:Corrupted external usb HDD file-system into a single file

Have you tried it on more than one computer? Is there a tiny Write Protect switch somewhere on the stick which may have been partically turned on or off?

 

1 more replies
Answer Match 46.2%

Hi,

I've had an important document to send via email as an attachment. It was a word document .doc file which basically included 13 .jpg pictures, (one on each page), and some brief comments under each inserted picture.

I sent this file as an attachment, (approx 3 meg), using outlook express, and the recipient said they couldn't open the file as it was corrupt. I checked the original file my end, and it was fine. I sent a copy the same way to myself, I saw it had become corrupted along the way and could not be opened. I experimented and discovered it was happy to send all sorts of attachments such as .rtf, and the web page version html etc all fine on other end non corrupted, but could not get the .doc versions through without it getting the corrupted file message when opening the attachment on the other side.

In the end I sent it via my hotmail account (still using/through outlook express though) and it worked/opened fine.

I use SKY as my ISP, do you think it is something to do with them, or can you think of another reason?

Thanks in advance for your thoughts.

Tony
 

More replies
Answer Match 46.2%

Hello guys,

I have had this problem for quite a time now. Everytime I try to download a file it is corrupt.

For instance, I tried downloading a movie clip off rapidshare and although its only 3 files and 300MB, it always came as CRC error check failed. I tried downloading it from multiple servers of rapidshare but had no success. I also tried downloading other files yet I am having no success downloading anything.

Finally I decided to reformat my computer and I still got the same issue. So then I read in a forum that this might be caused by my hard drive. Therefore I went out and bought a new hard drive and installed Windows XP Professional and I still have the same problem.

I have updated ALL motherboard, video, audio and additional utility drivers. I am also updated Windows XP till date. I also read on this forum about ComboFix and tried troubleshooting it. Here is my Combofix log:

ComboFix 09-10-12.03 - Apurv Parikh 10/12/2009 22:54.1.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2881 [GMT -4:00]
Running from: d:\documents and settings\Apurv Parikh\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

d:\docume~1\APURVP~1\LOCALS~1\Temp\install_flash_player.exe

.
((((((((((((((((((((((((( Files Created from 2009-09-13 to 2009-10-13 )))))))))))))))))))))))))))))))
.

2009-10-13 00:03 . 2008-05-08 14:02 203136 -c----w- d:\windows\system32\dllcache\rmcast.sys
20... Read more

A:Every downloaded file gets CRC Error (Corrupted File)

bump
 

1 more replies
Answer Match 46.2%

I was having issues with Windows crashing when waking up from sleep. Everything seemed to point to driver issues, and while chasing that down I deleted several Acronis drivers from the registry. Acronis had been uninstalled, but left some artifacts behind.When I rebooted I got an Boot Manager error - basically not found.

I ran Windows startup repair 2-3 times without effect.

Windows recovery shows 2 recent backups are present, but neither is visible from the Restore window.

Tried to repair the MBR from Partition Wizard (8.1) and although it was successful Windows still doesn't boot. PW shows the partition is present and active but not as boot.

Happy Monday . Any ideas?

A:Boot manager corrupted - Windows fails to boot

Are you saying that after editing the Registry Win7 will not start? This can be fatal if you didn't save a System Restore point before messing with the registry.

Try a System Restore from System Recovery Options as far back as necessary.

If that fails confirm that Win7 or it's System Reserved partition (preferred if you have it) is Partition Marked Active then run Startup Repair - Run 3 Separate Times.

If that doesn't help then everything that can possibly be done is here for Troubleshooting Windows 7 Failure to Boot leading up to if necessary rescuiing any files before running Recovery or doing the superior Clean Reinstall - Factory OEM Windows 7.

You will get and keep a perfect install for exactly as long as you stick with the tools and methods in that tutorial, as proven by over a million consumers who have used it without a single complaint.

7 more replies
Answer Match 45.78%

Hi,
I've got a Toshiba Satellite under Vista with blue screen problems.
It doesn't work under normal mode, Error = STOP : 0x0000007F
only works under safe mode.

I've tried quite a few things but they didn't work. Ultimately, it seems that :
the critical startup file C:\windows\system32\drivers\axeth.sys is damaged.

what can I do?
thank you in advance for your help.

----
see attached file also

I couldn't run the system health report. Apparently RACAgent is "disabled" (I'm trying to translate from French) and so non data and no reports possible.

For the rest:
Vista . . .
- x86 (32-bit)
- the original installed OS on the system : yes
- an OEM
- OEM = came pre-installed on system

- What is the age of system (hardware)? 3 yrs
- What is the age of OS installation (have you re-installed the OS?) same age / no

A:critical setup file damaged

Follow instructions and you will be helped.
Blue Screen of Death (BSOD) Posting Instructions

9 more replies
Answer Match 45.78%

Quick background: I've been an IT admin for a major university for the past 12 years managing 300+ Windows and Mac user machines. So, this likely isn't your average network connectivity/name resolution/permissions/firewall issue.

I have an important user's Windows 7 Enterprise (32 bit) machine that cannot connect to any windows file shares (Known good ones on multiple servers). At this point I would have normally just wiped the Windows install out and reinstalled but the user apparently has had this issue for many months (Possibly since May) and hadn't noticed. This resulted in his home directory being stuck in an offline state and all of his modifications are "stuck" on this laptop.

To further complicate things, before I knew the extent of the problem, I removed it from our domain and whatever issue is plaguing this windows install also is preventing me from being able to re-add it to the domain. Therefore I cannot login as the user with the cached offline files at the moment.

Here's what works:
-DNS name resolution
-NetBIOS/WINS name resolution
-Pinging the machines with the shared volumes
-Web access

Here's what doesn't work:
-Accessing any file shares. After about 30 seconds the error says "Windows cannot access \\servername\share"
-Accessing local file shares (i.e. \\127.0.0.1\c$ ...\temp, etc.). I get the same error here.
-The network troubleshooter doesn't find any problems.

The above behavior is the same whether conne... Read more

A:Critical file sharing issue

Well, couldn't get the file share access thing worked out but I did some experimenting on another Win7 machine and figured out how to get another user's offline files back (Assuming you have admin rights).

Here's what I did:
-Disable offline files
-Navigate to c:\windows\csc
-Take ownership of the directory and all sub directories
-Assign your account full control permissions
-Copy the files you want out of there

This sounds relatively simple but I was very paranoid about messing up the files in the process. Windows XP used to keep offline files in some sort of convaluted/compressed format that was not really usable on its own. Apparently they changed this is Win 7 and that's a good thing.

1 more replies
Answer Match 45.78%

Hi,
So today my laptop restarted after installing windows updates.Now it gives this BLUE SCREEN OF DEATH. I cant even log in using SAFE MODE because it gives an error.Any help would be appreciated.

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Answer Match 45.78%

i need help to remove softwrap file error 1 from my pc,

A:critical softwrap file error 1

Ok ... Have you tried uninstalling Softwrap? If so, what happens?

1 more replies
Answer Match 45.78%

I have a bit of a problem. I've installed windows xp to a bootableusb and installed it on my computer. Then when I finished installing I reinstalled from the computer because the install went bad. Then things got much worse than it originally was. I deleted the xp setup folder i was installing from and restarted, then receieved errors due to me deleting the folder. So i tried installing from the usb, but now its not working, saying something about end user something agreement ( eula ).

I have no setup disk, a bad usb installation, no functioning OS on my computer, and am very unsure what to do. Please, please, please help.

A:XP Boot Critical Problem!

you need a setup disk that came with the system.

contact the manufacturer or where you bought the pc from and get their help

1 more replies
Answer Match 45.78%

Hello,

i tried advanced startup options nothing worked only blank screen, even in safe mode

immediate help would be appreciated.

A:Cannot boot,critical problem

What happened before this? In other words, why did you need to try to booth with Advanced Boot Options?

9 more replies
Answer Match 45.78%

I had tri-boot (windows7/xp and ubuntu 10.04 lts)....I deleted LInux Ubuntu partition and now when i try to boot onto my PC it says:
error: no such partition.
grub rescue> (i can write something here)
omg what should i do?! Please someone help me i have some really important files!
 

A:Critical boot error

You've removed your Linux, but the bootloader remains.

The easiest way is to insert your windows disk, and then either repair the installation, or enter the command line and from the prompt repair the MBR by doing the following:

fixmbr

reboot and you should be good then.
 

4 more replies
Answer Match 45.78%

Toshiba laptop

Installed Windows home premium - installs fine but upon restart goes into startup repair and never goes further
Installed 7 professional - same error

Tried the bcdedit bootrec and the other one but it gives only a temporary access to windows and I can't do anything inside.

Got a new hard disk. Installed 7 and same problem

A:Boot critical errors

Pragnesh what media are you using? I am assuming it is an OEM disk. But you could try this http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164 if you want to use the original version you had installed on the machine which by the way is what is the model because your specs show us you have Dell??

You will find he original version on the sticker on the bottom of the machine. Also it would be good to know what PART No it is also on a sticker on the bottom of the machine.

Just make sure if you use this tutorial that you pick only the version it came with or the activation code will cause a lot of grief if not the same see pic.

8 more replies
Answer Match 45.36%

The file is menoyiju.dll, found in the system 32 file. AVG says it is a trojan horse Vundo.hj. when i ask it to heal it seems to do nothing, but when I force remove, my computer blue screens after freaking out. It detects it on open, when I open any program, even HJT, and MalwareBytes

Obviously something is wrong. Malwarebytes continually finds the same two problems as well.

I have a recent HJT log, and will also post a MWB log, along with anything else you need.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:51:27 PM, on 9/21/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\program files\powerstrip\pstrip.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.ex... Read more

A:Vundo Trojon infected a critical file?

Malwarebytes' Anti-Malware 1.41
Database version: 2839
Windows 5.1.2600 Service Pack 2

9/22/2009 12:08:08 AM
mbam-log-2009-09-22 (00-08-08).txt

Scan type: Quick Scan
Objects scanned: 123862
Time elapsed: 12 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Thats odd, it didn't find anything this time ???
 

1 more replies
Answer Match 45.36%

How I think I received the infectionI was searching for a site where I could watch a program I missed on TV.From what I know, I never clicked anything consisting of ''download'' or ''run'',I think I simply got it by surfing through potentially malicious websites. ________________________________________________________________________________________________The virusI first encountered the virus by having an AVG window pop up telling me that I've been infected (I rolled my mouse over the buttons of the popup to check that it was legit)The AVG-antivirus detection name of the virus is Trojan Horse Dropper.generic_c.MMIThe object name is C:\Windows\System32\services.exeAVG couldn't remove it because it's inside of a critical system file_________________________________________________________________________________________________How I have tried to deal with itI searched the virus on google and came across a forum post relating to this virus specifically. Someone had been infected by it and was asking for help. In the end of the forum post someone had been able to remove it through the use offileASSASSIN, a tool inside of Malwarebytes anti-malware. I downloaded Malwarebytes and did a normal scan with it to test my luck. Malwarebytes did find the viruses. Malwarebytes ''removed'' the viruses and told me to restart the computer, but everytime I've restarted it and started a new scan the viruses are st... Read more

A:Infected with Trojan, critical system file.

Hello Jrav,Welcome to the forum.For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 ... Read more

48 more replies
Answer Match 45.36%

Windows XP corrupted boot.ini and hal.dll missing, will not boot [SOLVED]

Hello,
I am having a problem booting my windows xp dell inspiron 700m. When I try to boot windows, it flashes "corrupted or missing boot.ini" for a split second, and then displays the message "System could not locate hal.dll" or something to that effect. I must have corrupted the MBR or the boot record and maybe even the partition tables. I went into windows recovery console, and did FIXMBR and FIXBOOT with no success. It is my understanding that windows recovery console should pull up a list of windows installs to choose from to fix. That did not come up, as it went straight to the C:\ recovery console prompt. Therefore the system seems to be unable to detect a windows install. I confirmed this by trying to use a windows xp upgrade, and it said that it couldn't detect any previously installed versions of windows and therefore would not update.

I can provide further laptop specs on request.

Any help is greatly appreciated.

And technical language is welcome, I am computer-proficient.
 

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Answer Match 44.94%

i tried advanced startup options nothing worked only blank screen, even in safe mode

immediate help would be appreciated.
 

A:windows cannot boot, critical problem

11 more replies
Answer Match 44.94%

I am getting a critical sound upon boot whether it is a restart or a cold boot. If I turn off the critical sound in the sound properties, I do not hear the sound upon boot anymore. I have looked in the event log and see no critical errors, but the sound is there still. I have also deselected almost all startup programs, and most services, without success of ridding of that sound. I attached a hijackthis log in this post.
 hijackthis.log   5.34KB
  4 downloads

A:Critical Stop Sound on Boot

I do not understand why this got moved to malware removal logs. I have ran malwarebytes with no infections found (update defs too of course). Is it because I attached a hijackthis log?

3 more replies
Answer Match 44.94%

My machine (an H-P Notebook Pavilion running Vista Home Premium 64 SP2 with 4 gigs of onboard RAM plus 4gigs of ReadyBoost and 4gigs of PageFile) is generally running fine but I do install a lot of sofware apps to check them out and often uninstall them if I discover they are useless to me. I used to be an engineer before I became terminnally-ill so I really like utilities. Also, I tweak it frequently closely following the instructions from you really bright guys on the respected forums.
Anyway, I periodically check the event viewer logs notwithstanding that health check finds my machine to be generally healthy. I haven't experienced any boot problems other than on rare occasion it will be nearly loaded and automatically return itself to the boot screen with the H-P logo and boot up fine then.
This evening I noticed several critical events under Diagnostics-Performance Operational. I'm pasting a copy of these into this missive because I am wondering if this is anything serious.
Naturally, I don't have an original installation disk for the machine thank you H-P but I do have a set of disks that H-P provided me one time when they couldn't get my machine to burn disks from the Recovery partition that came in the first machine I purchased prior to them having to replace it when it crashed during a BIOS upgrade. I also have a raw version of my operating system I purchased but can't use because it voids my warranty.
Anyway here is what the event viewer published:


Log Name: Mic... Read more

A:Boot Performance Critical Warning

Hello Metrotek,
I have the same type of thing on my system and i have never bothered with it.
It can sometimes be caused by a driver, a piece of software you downloaded, or a number of other things.
In your case, most likely a piece of software.

If you like to try different apps, then its a good idea to keep your system files in order.

Try these free apps.

CCleaner - Optimization and Cleaning - Free Download (Backup Registry When Prompted).

Malwarebytes

Auslogics BoostSpeed - Free software downloads and software reviews - CNET Download.com

Also, open a command prompt as administrator and type sfc/scannow press enter and let it scan, if errors are found you will need to run it again, until clean.
Follow this tutorial. This will check and repair damaged system files.

System Files - SFC Command

Open "System Configuration" and check to see what programs are being loaded at startup.
To open the config utility type msconfig in the search option in the start menu and press enter.

Hope this helps, good luck and post your results.

5 more replies
Answer Match 44.94%

Using Windows 7 64 bit. My computer isn't new, but I've changed RAM to Exceleram several months ago. It was working just fine for the next 2-3 months. A 1.5 month ago my computer just rebooted itself after about 3 mins of work. Then for the next couple of weeks nothing bad happend. But about a week ago when I booted it frozen after about 30 sec of work (Windows loaded normally). I've hard reseted it and it sayed that there is a problem with CMOS memory and suggested to set CMOS settings to default. I've tried to load one more time without doing it and exactly the same happend. Then I've restored CMOS to defaults and problem solved. But a couple of days ago it just frozen again, I've rebooted, but there was nothing said about CMOS. I didn't chane anything and it was working fine for the next 2-3 days. Then today the BSOD appeared after 25 min of work. There were no BSOD's in the previous cases. I'm just uploading a dump file to look at it, but probably won't understand anything. I doubt that someone can help me on that, cause I've already searched through the internet and found pretty much nothing. Except for the other people it mostly happens every day on the first boot, while mine can work fine for several days without this problems. It's too random.
EDIT: ah, sorry, a link that I found said that you can view a dump files on this forum, or I have misunderstand it. Already found a program for that. Says that it was caused by adress ntoskrnl.exe.

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Answer Match 44.94%

System Specs:
2 yo : Intel Quad Q6600 1066Mhz 8MB + ASUS P5B SE MoBo + Dual RAM 8GB DDR-2 + GeForce 8500 1GB + 500 GB SATA2 7200RPM 16MB Cache -- Windows Vista Ultimate 64x SP2

I installed a new Intel NIC yesterday on my 2yo system. When I tried booting the PC it wouldn't run vista. I shut it down and removed the card and that time it wouldn't even POST, the mobo just made a few beeps. Tried again with the card on and it went to POST just fine and started Vista but it takes about 8 minutes to go from the loading bars to the login window and then 2-3 more minutes to load the desktop.

1) I tried using the windows recovery cd and it gave me a 0xc00000e9 error (An unexpected I/0 error has ocurred) telling me I might have removed a usb or a dvd but no changes were made aside from the card (which was back on). So I can't use the windows recovery disk to repair.

2) Event viewer shows multiple critical Boot Degradation errors and warnings. The CPU shows up twice in a row, then a bunch of programs including the Microsoft Tunneling service, etc.

Warning 4/12/2011 6:06:14 PM Microsoft-Windows-Diagnostics-Performance 109 Boot Performance Monitoring "This device took longer to initialize, resulting in a performance degradation in the system start up process:

File Name : ACPI\GenuineIntel_-_EM64T_Family_6_Model_15\_1
Friendly Name : Intel Processor
Version :
Total Time : 28730ms
Degradation Time : 56148ms

File Name : ACPI\GenuineIntel_-_EM64T_Family_6_Model_1... Read more

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Answer Match 44.94%

My system is Win XP Pro SP3.

When I boot my PC, I'm hearing a "critical stop" sound, which is heard after "winlogon" sound and prior to showing my desktop.

[ I think that it is some program failed to load or similar. No error mesages. ]

How I can find what program makes it ?

Thank you.
 

A:Critical Stop Sound During Boot

10 more replies
Answer Match 44.94%

System Specs:
2 yo : Intel Quad Q6600 1066Mhz 8MB + ASUS P5B SE MoBo + Dual RAM 8GB DDR-2 + GeForce 8500 1GB + 500 GB SATA2 7200RPM 16MB Cache -- Windows Vista Ultimate 64x SP2

I installed a new Intel NIC yesterday on my 2yo system. When I tried booting the PC it wouldn't run vista. I shut it down and removed the card and that time it wouldn't even POST, the mobo just made a few beeps. Tried again with the card on and it went to POST just fine and started Vista but it takes about 8 minutes to go from the loading bars to the login window and then 2-3 more minutes to load the desktop.

1) I tried using the windows recovery cd and it gave me a 0xc00000e9 error (An unexpected I/0 error has ocurred) telling me I might have removed a usb or a dvd but no changes were made aside from the card (which was back on). So I can't use the windows recovery disk to repair.

2) Event viewer shows multiple critical Boot Degradation errors and warnings. The CPU shows up twice in a row, then a bunch of programs including the Microsoft Tunneling service, etc.


Quote:




Microsoft-Windows-Diagnostics-Performance 109 Boot Performance Monitoring "This device took longer to initialize, resulting in a performance degradation in the system start up process:

File Name : ACPI\GenuineIntel_-_EM64T_Family_6_Model_15\_1
Friendly Name : Intel Processor
Version :
Total Time : 28730ms
Degradation Time : 56148ms

File Name : ACPI\GenuineIntel_-_EM64T_Family_6_Model_15\... Read more

A:Boot Critical Errors: Hardware or OS?

My first thought was RAM.

1 more replies
Answer Match 44.94%

Hello
As the title says. when starting my xp home pc before it shows the desktop i am getting the windows critical stop sound but no error message to say what the problem is. The pc boots up normally but it is annoying. I have switched off all the startup programs, checked event viewer with no joy. I seem to have narrowed it down to the task scheduler service as when i disable it there is no critical stop sound, but there are no tasks scheduled in the scheduler program.

Any suggestions
Thanks
 

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Answer Match 44.94%

My 17 month old system:Processor: 1x Intel Core i7-5500U; Memory: 1x 16GB DDR3L 1600; OS: came Windows 8.1 64, never used, upgraded to Windows 10 at opening June 2015; Hard Drive: 1x 1TB + 8GB; Graphics: 15.6 1920x1080; AMD Radeon R5 M330 2GB Used it Sunday afternoon 10/16/16 no problem. Opened laptop 10/17/16 immediately started flashing between orange/black screens, never got to login window. Occasionally time appears in lower left. Didn't change on reclose and open, nor on shutdown and restart. All research and attempts to access hard drive don't work. Can get into BIOS, changing boot has no effect. Attempted Legacy Boot, started repair, stopped around 30% said it couldn't. All options tried in F8 system reboot, restore, recover end in error messages that say it can't be done. Took out and returned battery out and hard drive, no changes. Tried USB boot from Ubuntu and can't find any drive. Only thing that provides any info: when attempting to do recover, only recovery point option is before Windows Critical Update on 10/16/16. Error message results. The time stamp of the update is close to when I last successfully used my laptop and closed the lid. Still flashing orange/black. Images of all the above too large to attach apparently. Help much appreciated.

A:G80 after MS Critical Update won't boot, restore, ...

I would get yourself a 16GB USB stick (MS says 8GB is enough, but I would get a 16GB), find another system that is running a Windows 10 (64-bit) version (it does not matter if it is home or Pro etc., just that it also is 64-bt) and use that system to create a Windows 10 recovery drive.  You can then boot to the USB stick and use it to repair your system, or hopefully repair you system that is. It sounds like your HD is still working or it would not have been able to see the System Restore point, so if you boot into recovery, you can do a few things to check the health of your hard drive, such as run chkdsk. etc.    This page has some good information on how to repair your system using the advanced options available while in Windows Recovery that are not available, or work as well when loading recovery off of the HD in question. Repair your computer in Windows 10https://www.winhelp.us/repair-your-computer-in-windows-10.html Good Luck,

1 more replies
Answer Match 44.94%

I am getting the blue screen after start up. I reach the desk top but if I try to click on anything I get the blue screen. It flashed fast but I think it says something about missing a critical file. I can get to safe mode and safe mode with internet. I tried startup repair no luck. Chk dsk hangs in stage 4.

A:blue screen after startup, missing critical file

Correction. I CANNOT get to safe mode or safe mode with internet.

5 more replies
Answer Match 44.94%

About a year ago I installed a cyber sitter called "iProtectyou" on my son's computer. I decided to uninstall it for him recently because it didn't work, and it only seemed to give him a hassle when he tried to use the internet or play games. When I tried to reinstall it, it would not take the password I used (I could of forgotten it, but I had it written down).

After hours of trying to uninstall it, I went to the internet and Googled how to get rid of cyber sitter's with a forgotten password. Luckily there were several people with the same problem. I downloaded the applications they gave out on the site, and eventually got rid of it. They also had me go to the "Registry Editor" (run: regedit) and screw around in there. The program still shows up in "Programs and Features" but theirs no publisher now, and I still cannot install it. Except now, instead of asking for a password, it just says that their was an error with database.

Now when ever we open up anything, we are swarmed with windows telling us "Crictical Error Occured While Opening Database."

Any help would be great.

A:Critical Error Occurred While Opening the Database File

Have you tried this: http://www.securitystronghold.com/gates/iprotectyou.html?

6 more replies
Answer Match 44.94%

Original word file named curriculum plan key stage 1 was 13pp. This was open.Another file called observation was also open. Tried to save observation on memory stick
question came up ' like to save.' in field up came other file name curriculum. this was accepted in error, warning of existing file open came up. Would you like to replace This was answered affirmative!
So currculum was overwritten by the other file that had been renamed,
How do we get back original file of 13pp? that used to be called curriculum plan key stage 1? help hope this is understood.
 

A:word file name replaced which overwrote a critical document

do you still have currculum open just save again from this file
 

3 more replies
Answer Match 44.52%

Help! First of all, I am very light in computer knowledge; therefore I need as simple directions as possible. For the last month or so my computer has been freezing constantly. I have to manually shut it down. When I run a diagnostic it shows only that I have too many start up programs, I have hundreds of errors in the event log but a few are critical 100 Boot. I do not know which start up programs are safe to remove. I do not know how to put a screen shot here. My confusion is that the problem is not starting the computer is that it just does not work, when I go to a link it just freezes and even if I do not go to any link, just scrolling. I hope someone can help me before I lose everything. I have a laptop HP and windows 7. Thank you, Ana

A:Constant Freezing/Critical Errors 100 Boot

To post a screen shot; go to the page, etc. you want to take a screenshot of; press control(ctrl) + print screen. Then, go into paint;(start, programs, accessories, then paint). and once paint is opened; click edit(I believe) at the top and go down to paste; then click paste and that should put the image you want to upload on the screen. Then click file, and then save, and write down where you save the file and for the file name put something you can easily remember. Then, click edit on your post and click the paper clip icon; go to where you saved the file, click on the file name, and then click upload. Post the screenshot and then we can go from there. Hope this helps.

4 more replies
Answer Match 44.52%

my acer inspire won't boot. i installed an update for windows xp (came with sp3), didn't use it for several days. when i tried to turn on the computer, it won't boot. i get the windows screen as normal when it usually starts up, but it never goes further. tried safe mode, but it didn't give me the screen i expected. any ideas?

A:acer one inspire won't boot after critical update

You can try this guide.

I'd first try last known good configuration and then system restore if that doesn't work.

1 more replies
Answer Match 44.52%

On clean install of windows 10 immidiately after Setup begins getmessage--Windows Setup could nt install one or more boot critical drivers. To install WINDOWS, make sure that the drivers are valid and restart installation.-- How do I proceed? How doItell which drivers have failed to install and how do Idetermine if they are valid?

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Answer Match 44.52%

Hi there, I am at a total loss here. My system got interrupted installing a huge critical update and now windows won't load. The system restore won't let me go to before the update and it won't seem to load in safe mode.
Can anyone help please? I am desperate!
Emma x

A:critical update stopping windows boot

Welcome to the Seven Forums

Have you tried putting your Windows 7 disk in, clicking "Repair computer" and trying the "Startup Repair" option? It's fixed startup problems for me when an update has gone wrong in the past.

1 more replies
Answer Match 44.52%

Hi,

Went to turn on my computer today and got a screen with the Dell Logo and a message "Boot manager has recovered from a critical error." It went on to say there were missing or corrupt files that were restored from the default configuration. I did a Google search and found absolutely nothing about this error. Can someone provide some insight? I am a bit freaked out.This laptop is only 2 months old. I couldn't find anything in the event viewer either. Thanks in advance!

A:Boot Manager Has Recovered From a Critical Error??

Hi

In a UEFI boot configuration (default for Win 8/8.1 x64 ), Windows boot loader and it's configuration will be stored inside a small hidden partition called EFI System Partition. UEFI BIOS in modern laptops will check and make sure the boot files are not corrupted or compromised before loading Windows. If the validation check failed, entire boot configuration and the boot manager will be restored from a backup copy. I am not sure how your boot loader became corrupted. There is multiple possibilities. For example, a stealth type malware like Rootkit's may try to modify the boot configuration. Trying to install Linux distros may also result in the same. Another possibility is an unexpected or improper shutdown which resulted in file corruption.

1 more replies
Answer Match 44.52%

I did a reformat a week or so ago and tweaked my startups so I could get as few as possible and still make it run right. I even took some of the needless services according to Black Viper's Windows 7 Configurations. The time for the boot is still lingering around 2 minutes, with the shortest being 86 seconds. Not only that but every boot performance in event viewer #100 is Critical when it used to mostly be Warnings with the odd critical thrown in. As we talk I had uninstalled ESET Nod 32 AV6.0 to see if that was the reason it was doing Critical and it pretty well stayed the same. I am totally at a loss as to how I can fix this without going SSD or stripping more out of the startup.

A:Startups/Boot Performance/100-all the time Critical

Julio some system specs would be nice mate as we don't know what we are working with here.

One thing I might suggest if you haven't tried it already is Optimize Windows 7

9 more replies
Answer Match 44.52%

Hi
Please could someone help i have a toshiba satellite laptop - trying to help a friend out - the windows has failed and the recovery system took for ages to process and then came up with boot critical file d:\windows\system 32\drivers\partmgr.sys is corrupt. also file repair error code came up with error code 0x490, she does not recovery discs.
 
Many Thanks 

A:boot critical partmgr.sys windows not working please help

 You can make a repair disc on another Windows 7 computer with 32 or 64 bit version matching the one you're working on.  Go to Start -> Control Panel -> Backup and restore -> Create system repair disc.  Insert a blank CD-R and it will make it.  Then take the repair disc, boot from it, and do the repair.
 I assumed Windows 7 for this since you didn't say.
 
Good luck.

1 more replies
Answer Match 44.52%

For a past months i am having this issue which is when i startup laptop it always boots up after a hour.I dont know what to do by then.Then i taught i sould update BIOS then will all normal.But now its tottaly not booting up.I need help ! Keyboard lights ,fans all running normal only not booting up screen just blank!

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Answer Match 44.52%

*******NO COMBO FIX LOG IS ATTACHED***********First, thank you for what you people do here. I suddenly began receiving the error "Windows - Delayed Write Failed. (Failed to save all the components for the file \System32\0000390c. The file is corrupted or unreadable. This error may be caused by a PC hardware problem)In addition, my desktop went black and lost my desktop icons. A box popped up saying I needed to purchase some time of computer fix. Researching the problem, I came across a forum that suggested running ComboFix from your site, which I did. After running it, I found the warning not to run it unless specifically instructed to. In any event, I did run it and currently my desktop icons are back, however my desktop background is still black and I have a new icon on my desktop that is a red circle with a white X on it. Please let me know what else I should do, if anything. I have not deleted ComboFix.exe from my computer or performed any other tasks.And again, thank you for what you do. Warmest regards

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Answer Match 44.52%

I have all of my videos from my JVC HD Video Camera on my external hard drive, however one of my folder has all the videos with the extention .ced instead of .mts file like the rest. The .ced files won't play in Windows Media Player, or Everio's MediaBrowser Player like the rest and I haven't found anything to convert them...Please tell me there is a way to recover these videos!!!

Thanks!
 

A:CED Video File Corrupted File JVC

From what I can find, this can occur when the SD card used by the camera is not formatted properly. Thus the camera creates .ced files instead of .mts files. The solution is to reformat the SD card.

As for the files, then can apparently be converted using most any file conversion tool like Any Video Converter. There was likely software provided by JVC which should be able to read/convert them as well.
 

1 more replies
Answer Match 44.1%

Hello, im in desperate need of help here! So far everything ive tried has not worked. Upon browsing today i stumbled across a website that was deemed a possible "Attack site" by Firefox, shortly after i closed the page the following error message popped up repeatedly;Windows - delayed write failedFailed to save all the components for the file \\system32\000024b5. The file is corrupted or unreadable. This error may be caused by a PC hardware problem. This message pops up literally about 30-40 times every time i restart or attempt to close them, each error has different numbers/letters following \\system32\On top of this my desktop background has gone black, system check keeps popping up and cannot be closed only paused and most importantly almost everything within my username ie music/files/folders/desktop icons has disappeared!! which is a huge problem because a lot of it isnt backed up and theres work related things i cant afford to lose on there! My hard drive is telling me the same amount of space is being used as before so im hoping they havent ACTUALLY been deleted but when i try to view the main user folder it just says its empty?!...also programs/control panel/shortcuts to my documents have disappeared from the start menu.Two random messages saying "hardrive clusters are partially damaged. Segment load failure" and "RAM memory reliability is extremely low..." occasionally pop up from the ta... Read more

A:Critical error! Failed to save all the components for the file \\system32\....

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

13 more replies
Answer Match 44.1%

Hi, Ive got a Trojan horse Dropper.Generic_c.MMI in a system critical/white listed file according to AVG, and it can't to anything about it. Can I please get some help in removing it

I was also wondering whether it was advisable to use a USB flash drive to back up any data and whether its advisable to use sites with logins?

I hae also attatched the file

Thanks very much
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:28:08, on 15/08/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Program Files (x86)\Lexmark 1200 Series\LXCZbmgr.exe
C:\Program Files (x86)\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Users\mohammed\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Users\mohammed\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office14... Read more

A:Have got Trojan horse Dropper.Generic_c.MMI in a system critical file, please help

16 more replies
Answer Match 44.1%

Windows 7 x64 Professional

Hardware less than 2 months.

OS re installed after MS updates failures.

perfmon named failure.

A:BSODs Memory Management, Edit of a critical system file, etc

Hi.
In this order,

Run SFC /SCANNOW Command - System File Checker
You may need to run it 2-3 times to "fix" everything.

Run RAM - Test with Memtest86+
Let it run until at least 9 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.


Finish with the above steps and post back with results\news.

5 more replies
Answer Match 44.1%

I just for fun wanted to try dual booting

i have 3 partition
1: something from factory
2: Vista x86
3: Xp x64

Problem is that now it will only boot to Xp and i cannot connect to internet there. I have tried to install programs to xp with usb EasyBCD (Doesent work for some reason) and Vistabootpro (But it needs .net framework 2.0 and its not installed!)

I checked and i can see that drive C is still there with windows in it, but i cannot not boot to Vista dammit.

How can i boot to vista and then format the XP partition?

im so angry and sad cause im so in love with my pc and i have too much of precious files and documents to do a clean instal..

PS: I tried to enter the xp cd and enter the instal from bios, but i cannot view partitions cause i can only see the K: partition cause it tells me it has to be repaired.

I tried repair but didnt change anything.



I only have vista recovery cd
i have xp install cd

A:[SOLVED] Huge dual boot problem: in critical need of help

download vistabootpro and see if it helps. It will install in xp

http://www.vistabootpro.org/

9 more replies
Answer Match 44.1%

my boot up takes a long time even though i have intel i7 processor and 9 gigs of ram
i dont know whats wrong with my computer but i have followed some guides like editing my MSCONFIG and registry

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 6/29/2009 11:31:21 AM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: David-PC
Description:
Windows has started up:
Boot Duration : 72323ms
IsDegradation : false
Incident Time (UTC) : 6/29/2009 3:28:18 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2009-06-29T15:31:21.215Z" />
<EventRecordID>216</EventRecordID>
<Correlation ActivityID="{00000001-0000-0005-5136-A33ACEF8C901}" />
<Execution ProcessID="1732" ThreadID="2248" />
<Channel>Microsoft-Windows-Diagnostics-Performan... Read more

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Answer Match 44.1%

Malwarebytes deleted a critical component....
A little over a week ago, I was trying to rid my desktop of Personal Guard 2009. The guys over on the Malware forum at techguys.org were helping me there. The last 2 scans that I needed to do to ensure I was clean was to do a Malwarebyte scan and an OTS scan. Malwarebytes went through its scan, came up with 3 files that it wanted to delete and then reboot. So it did...everything but reboot. On reboot the computer went to the Dell screen then a blue screen which read something like, "A problem has been detected and windows has been shut down to prevent damage to your computer. .......Technical information: ***Stop: 0x0000007B (0xF9679528,0xC0000034,0x00000000, 0x00000000)"

The next day, we found out that Malwarebytes was giving a false positive and deleting atapi.sys from my system. I contacted the tech guy there at Malwarebytes and his fix was to use my OME reinstallation cd to do a repair install on Windows XP. So, I inserted the cd and followed directions. 30 hours later, the screen still showed 32 minutes left to complete setup. I turned the computer off and tried again. This time it went fine but I got a lot of copy errors that I had to cancel (Setup cannot copy the file migregdb.ex_. etc.) In the end, windows booted, all of my settings looked to be intact. I shut it down with the intentions of coming back this morning and connecting the desktop to the internet so I could download the service packs. However, this mo... Read more

A:Malwarebytes deleted a critical component...now having trouble getting XP to boot

Hey galmcThis is a frustrating problem. Before we try and fix anything however I suggest we back up all your data first. This is a good tutorial to use. However as Ubuntu has recently updated, this is the version of ubuntu they want you to use. The version they link is the latest version.Direct Download for Ubuntu 9.04Once your files are backed up, we can work on getting your computer up and running.Post with any question~powerjuce

3 more replies
Answer Match 43.68%

Hello.

I'm not sure what nasty I have. In normal mode, I get three critical error messages like below with different file numbers.

---------------
Critical Error!
Windows was unable to save all the components for the file \System32\496A8300. The file is corrupted or unreadable. The error may be caused by a PC hardware problem.
-------------

I have a black screen, can run nothing, cannot access files, cannot connect to the internet.

In safe mode, I can get the files to display and can access a CD and external hard drive, but still cannot access the internet.

I used a laptop to transfer DeFogger, DDS, and GMER. I ran Defogger, obtained DDS logs, but twice GMER caused a stop screen error: RQL_NOT_LESS_OR_EQUAL and dumped the memory - had to reboot.

Previously, I had run rkill, TDSS, and MBAM. Once, the TDSS log indicated it had stopped C:\WINDOWS\system32\grpcon.exe - I believe it was the third time I ran it. Otherwise I get zero files terminated. I cannot run MBAM. I get run-time error '53' mbamnet. I tried using randmbam.exe, but was still unsuccessful after 10 attempts.

I get locked up in safe mode and have to turn off the computer and restart the whole process. This morning, I missed the safe mode tap and when starting up in normal, Spybot popped up and stated it had terminated a file called win32.zbot.

Thank you for any help you can give me. I'm stumped on this one. I've been working with it for two days now and can&#... Read more

A:Critical Error! Failed to save components ..... file \System32\0006784

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 31. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the runn... Read more

20 more replies
Answer Match 43.68%

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

A:startup, shutdown, critical sytems error message: hijackthis file

6 more replies
Answer Match 43.68%

i downloaded a music video compressed in zip format using download
accelerator. During the downloading i resumed the download many times
as the file was quite huge. now after download completed when i tried
to unzip the file it gives an error saying the file has been corrupted
probably this error has been caused due to resuming download

i still created a exe file of the zip file using WINRAR.
this solved the problem a bit as first 5 minutes of the 13 minutes
video can be played.

now i want to know whether i can recover the reamaining
part of the video. please help me

[email protected]
 

A:corrupted zip file

I'm afraid there is no such software/program that will extract data from a corrupt/incomplete zip file. May be you can wait for further replies! Try downloading the file again, that could help!
 

1 more replies
Answer Match 43.68%

I get side by side configuration for everything I do in this laptop, I have troubleshot it to a corrupt manifest file. If someone could copy and share theirs with me, i would be most appreciative. The file I am looking for is:

C:windows/winsxs/manifests/x86_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.6001.18000_en-us_9e72cfd97d4d7bf2.manifest

A:File Corrupted

Hi mlauzon67,

When exactly do you get this error message? Is it in any particular program or when the computer is turning on?

Try to do SFC scannow and check if it fixes any corruption, please use the following link for detailed instructions: System Files - SFC Command

If issue persists, follow the steps in the below mentioned link to check if issue gets fixed: Can't launch any applications. I get "side by side - Microsoft Community

Please post the results.

3 more replies
Answer Match 43.68%

When trying to open an item on my floppy, I get an error message that the document caused a serious error last time I attempted to open it. I have the option to recover the data, but when I click that the file still does not come up and I get a file is not responding message. Is there any way to recover this data?
 

A:corrupted file?

No one want to tackle this? The disk contains the journal of my kids lives..so I really would like to recover some of this information. Please????
 

1 more replies