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Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Q: Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Hi,

I'm an intern with an NGO organization where one of the desktop computers started having problems about a week ago. The computer is a Dell running Windows 7. Every morning, the first person to turn it on sees a whole bunch of updates being installed. The boot screen is irregular, it doesn't include the F2 or F12 options for changing the setup, and it never goes to the log screen. Instead, it goes to a "Startup Repair" window, runs a "scan" that can't be canceled, and then reports that Windows was unable to fix the problem and offers an option to restart. If I click to see the full diagnostic, everything checks out except the last item, which says that "critical boot file ci.dll is corrupt." If I go to "Advanced Diagnostic Tools," it doesn't allow to me do a system restore or much of anything else besides open the command prompt, and I can do only limited diagnostic tasks from there. If I restart, though, it restarts and functions perfectly normally. I installed Avast on there when I started working with it and the full virus scan finds no problems. The computer functions normally for the rest of the day; however, when I go to shut it down after 5 oclock, it says that it's installing 67 updates, every single day.

I can't figure out whether this is some bizarre virus that just makes it take a little longer to use the computer every morning, or a much more malicious virus whose effects simply haven't manifested yet, or an actual error in the system files. I feel like if it were the latter, the computer would consistently not work. Instead, I can trigger another bizarre "Startup Repair" by setting the internal clock to the next morning. Please help me out - I've been working on this machine for two weeks and am now out of things to try. I can reformat the HD, I'm pretty sure we have boot disks lying around, but the computer was networked with a couple of Macs and I'm concerned that if there's a virus, it's also somewhere else on the network and it'll just reinstall itself.

Thanks!

A: Once-a-day startup problems, saying "boot critical file c:\ci.dll is corrupt"

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.SUPERAntiSpyware:Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.

Scan with SUPERAntiSpyware as follows:[list]Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".Make sure everything has a checkmark next to it and click "Next".A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.If asked if you want to reboot, click "Yes" and reboot normally.To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.Instructions:Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen.Back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under "Complete Scan", choose Perform Complete Scan.Click "Next" to start the scan. Please be patient while it scans your computer.After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".Make sure everything has a checkmark next to it and click "Next".A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.If asked if you want to reboot, click "Yes".To retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.Now GMERGMER does not work in 64bit Mode!!!!!!Please download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.-- If you encounter any problems, try running GMER in safe mode.-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

2 more replies
Answer Match 86.52%

Hi,

PC spec - Windows 7 Pro (32-bit) Intel Core 2 Duo, 4GB Ram, 2x 250GB HDD

I think I have succesfully removed a Root Kit virus using Kaspersky TDSS Killler but would just like to make sure no other malware etc remains. I'll explain from the beginning.

1. PC was running fine then Windows start-up repair appeared. In the diagnostic & repair details it spotted an error - Boot Critical File E:\CI.dll is corrupt

2. could not repair, restarted, PC would'nt boot up

2. I searched online and found a thread recommending to use Kaspersky TDSS Killer.

3. the thread advised to boot-up with signature verification disabled (F10) - This worked but before I could use the TDSSKiller, the PC crashed. There was also several Trojans and worms being detected, eg: W32/Blaster.worm by what looked like windows defender, but not sure - having searched google about these, it may be a fake Anti Virus software running. I read W32/Blaster.worm does not affect windows 7? and nothing is being found on scans.

The signature verification option did'nt work after that PC crashed

4 Instead I created a windows recovery CD using a different PC - this allowed me to start the PC into Command Prompt MS DOS.

5 I ran the TDSS Killer Software directly from the a CD - after scan finished it said something about MBR, and use standard boot option, (sorry can't remember exact line) I clicked on yes to use standard.

6 PC restarted again as normal and everything seems to be running fine.

... Read more

More replies
Answer Match 86.52%

i!

I have tried to solve this problem by myself but I dont get anywhere, so I need experts help. Recently my computer have blue screened a couple of
times: Usually when I run Pro Tools (music program) for some reason and used Internet at the same time. And yesterday it
went blue for the last time. Now when I try to restart the computer says it will try to fix the problems but it cant. My
computer only starts normally when use the last option (dont remember what it is called) in the boot option menu. So ive
downloaded the farbar recovery tool and it ran perfect. I will post the file here.
And also i should add, I?ve tried to run ESET online and it found a kryptik.PMR trojan!
So here is the post from farbar tool:

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 08:48:55
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: [EeeStorageBackup] C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe [947472 2009-08-24] (ECAREME)
HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)
HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [323072 2009-08-11] (AlcorMicro Co., Ltd.)
HKLM\...\... Read more

A:boot critical file c:ci.dll is corrupt

Hi,Welcome and I will be assisting you with this issue.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
Folder: C:\Users\All Users\oB28601HbLnM28601
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

2 more replies
Answer Match 86.52%

Hello, I was downloading what appeared to be an update for Java but about halfway through the download my computer shut down and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect I have the exact same problem as referenced by Jan Soall and solved by m0le and farbar (http://www.bleepingcomputer.com/forums/topic396014.html). My computer is also a Toshiba and does not come with a disk to re-install Windows. I've picked up right where farbar started assisting on the thread and have downloaded and run frst64.exe. The resulting log is below.

Thank you SO MUCH for helping me with this.

Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1
Ran by SYSTEM at 2011-06-27 09:22:06
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry ==========================

HKLM\...\Run: []
HKLM\...\Run: [IgfxTray] C:\windows\system32\igfxtray.exe [161304 2010-05-11] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\windows\system32\hkcmd.exe [386584 201... Read more

A:Boot critical file c:\ci.dll is corrupt

Hi Adam Liebman,Welcome to this forum and apologies for the delay.Open notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options.Run FRST and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.Also restart and let the computer boot normally and tell me how it went.

6 more replies
Answer Match 86.52%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I suspect that I am infected and would appreciate your help and guidance on this.

Thank you.

Jan Soall

A:Boot critical file c:\ci.dll is corrupt

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

34 more replies
Answer Match 86.52%

A computer of a family member of mine has recently started showing the following message :
_____________________________________

Boot critical file is corrupt.
Repair action. File Repair

Result failed. Error code = 0x2
_____________________________________

I can still use windows fine, however this is a big nuisance, and i can think of no explanation of why this is happening. I have installed no new apps or hardware of any sort in the recent months either.

It is running Windows Vista Premium [ No service pack ]

I was wondering if anyone has had this problem, or if anyone knows how to fix this problem ?

Thank you in advance

Oliver

[ apologies if this thread is in the wrong area ]

A:Boot critical file is corrupt

Try startup repair and SFC. And install SP1.

Startup Repair
System Files - SFC Command
http://www.vistax64.com/software-too...heck-tool.html

1 more replies
Answer Match 86.52%

Hi my inspiron 1525 dell laptop keeps on shutting down . When restart repairs scans it comes up with the following errors

Root cause
Bugcheck C000021A
Boot Critical file is corrupt
Repair action :file repair
Result Failed error code=0x2

My Norton security is now not working due to the error

Can anyone help me

cheers cait

A:my boot critical file is corrupt

hi i did a restart scan and everything is ok now ... thank god

2 more replies
Answer Match 86.52%

The problems started yesterday when my computer went to blue screen and automatically shut down and restarted. This happened twice, then I did an AVG scan in Safe Mode. It placed several infections and a few malwares into the virus vault. However, it "did not test" dozens of files because they were "locked". There were Boot directeries that were listed among the locked files.

I restarted in Normal Mode, and got a message that Windows found a malicious file and "partially removed" it. When I clicked on the message to find details about the file, this webpage popped up: Encyclopedia entry: TrojanOS/Alureon.A - Learn more about malware - Microsoft Malware Protection Center
So the infection was TrojanOS/Alureon.A (edited to add: the smiley face appears where : D [without the space] is in the trojan filename)

About an hour later, the computer crashed and restarted again, then again a few minutes later. I did another scan and no malicious files were found.

When I turned the computer on 20 minutes ago, I got a screen telling me that the computer was unable to start, and Windows was searching for solutions. It apparently worked because I'm using the computer now. However, when I clicked to see the details of what happened, I saw this: "Boot critical file c:\windows\system32\kdcom.dll is corrupt".

So I don't know if it fixed the file or if it's still corrupt. I'm concerned my computer will have trouble rebooting. Thanks for any help in... Read more

A:Boot critical file is corrupt

Yes, use bootable Defender. I would later replace AVG crapware with Microsoft Security Essentials.

Work through Troubleshooting Windows 7 Failure to Boot.

If the infection doesn't clean up then post it up in our Security forum for expert help with specialized scans.

9 more replies
Answer Match 85.68%

I was surfing the net with Firefox just after an update. When suddenly my laptop restarted and started a Startup Repair. I let it run but it still repeated so i tried to do a system restore, but that didn't work either, I even tried to run sfc /scannow which told me to restart my computer. Right now, I'm using my friend's computer looking for solutions when i came upon another thread on this site with the same issue. And feel that I might have the same problem.I read through the thread and followed it up to the getting a scan with the Farbar Recovery Scan Tool x64, but stopped their.Here's what I received:-----------Scan result of Farbars's Recovery Tool (FRST written by farbar) Version 2.1.1Ran by SYSTEM at 2011-06-25 00:09:17Running from G:\Windows 7 Home Premium (X64) OS Language: English(US) The current controlset is ControlSet001========================== Registry ==========================HKLM\...\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [320000 2009-04-09] (AlcorMicro Co., Ltd.)HKLM\...\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe [617856 2009-07-30] (ELAN Microelectronic Corp.)HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-06] (Adobe Systems Incorporated)HKLM\...\Run: [IgfxTray] C:\Windows�... Read more

A:Error: Boot Critical File c:\ci.dll is corrupt

Hi,Welcome to this forum.Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."Removal InstructionsOpen notepad. Please copy the contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt
2011-06-23 09:34 - 2011-06-23 09:34 - 0000000 ____D C:\Users\Steven\Desktop\ESO_v375
2011-06-22 21:49 - 2011-06-22 23:07 - 2726873889 ____A C:\Users\Steven\Desktop\ESO_v375.rar
cmd: bootrec /FixMbr
cmd: bcdedit /set {default} winpe no
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on ... Read more

11 more replies
Answer Match 85.68%

Hiya,

The missus has a mini notebook (ee) that has Windows 7 starter on it. Whilst using it last night, there were some updates from Microsoft available, and I set the updates in motion.

One of them was to install Explorer 9, and I declined that, as this is the wifes computer and she uses it for work, didn't want to stuff anything up.

Delayed doing the restart for a while as i was still doing some minoer work on a Word doc.

When it went to restart, it went into a screen trying to auto fix and issue. After much time and multiple attempts, it could not do it, and any restart went into the same mode.

In the end, it could not fix the issue.

From the error report, the following message comes up ;

Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa

As this is a mini notebook, it doesn't have any floppy disc etc, and I can't even get it to start in safe mode to try and fix.

Help !!!

Thanks

Michael

A:Boot critical file corrupt - Win 7 starter

Quote:





Originally Posted by bacchy



Boot critical file
c:\windows\system\system32\ntkrnlpa.exe is corrupt
Error code 0xa




That is the Windows NT Kernel.

Try and boot using the HDD recovery partition - try system repair from there.

While the timing with the Windows Updates may make hardware failure seem unlikely - it is a possibility.

0xa = driver referenced invalid or bad memory. It could be either software or hardware (specifically RAM) related.

Regards. . .

jcgriff2

`

1 more replies
Answer Match 85.68%

Received a rather alarming error message when I tried to boot up my laptop earlier, after the first restart post-antimalware doctor removal.

Error message reads as follows: "Boot critical file c:\windows\system32\drivers\grpwcyi.sys is corrupt"

I have no Vista install disk, as it came pre-installed on my HP hard drive. Am I completely screwed, or is there some way to fix this that I haven't thought of yet? Any help whatsoever is appreciated.

A:Boot Critical File for Vista 32x is Corrupt!

grpwcyi.sys is not a legit file, so you're still infected.With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

1 more replies
Answer Match 85.68%

I was downloading a file from the internet, about half way through the download the computer shutdown and restarted.

On restart, the computer stated that Windows 7 could not load and started to do a startup repair, which did not succeed.

I opened Startup Repair and Diagnostics and the report log stated:

Boot critical file c:\ci.dll is corrupt.

I have tried system restore at several points and run sfc /scannow, which told me to reboot my computer, but I kept going round in a loop from there.

I would appreciate some help and guidance on this. Thank you.

A:[SOLVED] Boot critical file c:/ci.dll is corrupt

This error has been known to be caused by Windows Updates. Every reference I've read on that issue required a re-install of Windows 7 since nothing else worked.

Provided you've taken the sensible precaution of backing up your files before that happened, re-installing will not involve losing anything. Better still, if you've created a "System Image" which Windows 7 allows you to do (& which everyone should do as soon as possible after installation), restoring Windows will be even easier.

14 more replies
Answer Match 83.58%

Hi there, can anyone please help me?I am totally new to computers, have vista home basic. When I start my computer in the morning it comes up saying boot critical file corrupt. I go throught the motions of searching for a solution and it says the following:

Bugcheck c000021a
Parameters = 0x8c40140, 0x0
0xc0000001, 0x1004c8.
Boot critical file corrupt.

Repair action: File repair
Result: Failed, error code - 0x34
Timetaken = 3588 ms

Repair action: Sysyem restore
Result: Failed, error code = 0xe
Time taken = 44944 ms

Repair action: Systems File integrity check and repair
Result: Failed: Error code = 0xe
Time taken = 14102 ms

I am told to shut computer down, and when I restart everything is fine. Does anyone know what this is and how to fix it?
Any help very much appreciated1!!

A:Trouble starting computer (Boot critical file corrupt).

boot from the vista dvd
on the bottom left of the install screen
click on the repair option
run
chkdsk /r

1 more replies
Answer Match 79.8%

When i boot up my computer it doesnt reach the user login screen before it loads of startup repair. It looks for a fix but it doesnt find one. In the diagnosis the only error it shows is 'Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt'. I have booted kaspersky repair disk and run a full scan which found no viruses or malware etc. From the startup repair window i have tried a system restore which had the same problem when attempting to boot. I can only access the system recovery options screen.

I am running windows 7 32bit, and i dont have a windows 7 disk but do have the windows 7 32bit iso file that i used to install windows 7.

I would be grateful for any help to resolve this issue.

Thanks in advance.

A:Unable to boot into Windows 7: Boot critical file C:\Windows\system32\drivers\vmbus.sys is corrupt

but do have the windows 7 32bit iso file that i used to install windows 7
so burn the win7 iso to dvd and see if you can boot to it and run the repair

25 more replies
Answer Match 78.12%

Every time the computer is turned on or restarted it runs Starup Repair. When i look at the diagnosis it says 'boot critical file c:\ci.dll is corrupt'. I have already tried to restore the computer but i don't have the discs where i have backed up the computer. I have also run a virus scan with Avira and it did pick up 4 viruses and i removed them but the error still occurs. If someone could help me and give me guidance it'll be much appreciated.

A:Startup Repair error : Boot critical file c:\ci.dll is corrupted

After the PC tries the start up repair, select advanced options. From there you should be able to access CMD.

Once you get CMD open run this command. sfc /scannow -This will scan the integrity of all protected system files and repairs the system files if needed.

2 more replies
Answer Match 66.36%

After getting my laptop (esystem) back from a charlatan that wanted to charge me 80 quid for getting rid of my bios password, i found the password and found that windows xp had been installed on it! the os was vista, i tried to reinstall vista but to no avail due to a message saying : windows failed to load because a critical system driver is missing or corrupt staus 0xc00000e9 file: windows\system32\drivers\acpi.sys
ican't get past this
any help would be appriciated, thanks.
 

A:Critical system driver is missing or corrupt staus 0xc00000e9 file: windows\system32\

hm ... I think that is referring to your HDD drivers. If you don't have a drivers disk already, then:

1.) Enter your BIOS
2.) Write down the make and model of your HDD
3.) Download the drivers for your HDD from it's manufacturer's website.
4.) Burn the driver to a disk (a jump drive might work, I can't remember)
5.) Your Windows installation menu should have a "load drivers" option some where.

EDIT: Nice catch, Archean! My tired brain didn't pick-up on that time-saving possibility.
 

3 more replies
Answer Match 63.84%

I am getting the blue screen after start up. I reach the desk top but if I try to click on anything I get the blue screen. It flashed fast but I think it says something about missing a critical file. I can get to safe mode and safe mode with internet. I tried startup repair no luck. Chk dsk hangs in stage 4.

A:blue screen after startup, missing critical file

Correction. I CANNOT get to safe mode or safe mode with internet.

5 more replies
Answer Match 62.16%

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

A:startup, shutdown, critical sytems error message: hijackthis file

6 more replies
Answer Match 62.16%

I have a system that I am tring to load Windows XP Pro on. Now I am running Windows 2000 Professional. I have the full blown XP Pro disk, but I am just trying to ungrade so I don't lose my data. I keep getting an error message.

Setup was unable to create, locate, or modify a critical file (C:\boot.ini) needed to start Windows XP. The parametrer is incorrect.
 

More replies
Answer Match 62.16%

It seem I have the same problem as GW7777 C;\CI.dll Corrupt if any one could help I would really appreciate it. I have a Asus 64 bit laptop. When I tried Sfc/ scannow it kept telling me one is pending. I tried the dvds that came with the laptop but they wont even open up please help

A:Boot Critical File

Will anyone help me here?

9 more replies
Answer Match 62.16%

My internet stopped working tonight, so I restarted it. When it restart it went directly to Startup Repair, it wasn't able to automatically fix anything. I've tried restarting it and even removed the hardrive and it does the same thing. I can't get past the startup repair screen. It is more or less shutdown and restart, contact the administrator or your computer provider. The "root cause" seems to be the following:

Boot critical file C:\Windows\System32\Drivers\uolbyzn.sys is corrupt

Any thoughts would be greatly appreciated. I am running on Vista Home Basic

A:Need Help:Boot Critical File C

Hello,

This is very strange. Normally from this position we would insert the Windows CD, boot to the Recovery Console and we would send you a list of commands to copy back the file from your Vista DVD. However, I do not have this file on my working Vista Home Premium, and searching Google comes up with not a single hit. It is a bit strange for a virus, but I suppose it could be. It is not any normal System file, or any normal file of any program. It is not even showing up in manual virus removal websites. Also, have you tried Safe Mode and Last Known Good Configuration?

Richard

10 more replies
Answer Match 61.74%

I have been having problems for about 3 weeks now. BSOD's, critical error shutdowns, unable to startup problems.

The startup repair usually fixes startup by restoring back to a time when the computer was properly configured. Then it works for awhile and then more problems.

So far I have run a chkdsk \r (224 kb in bad sectors), run a memory diagnosis(supposedly fine), updated drivers with a driver updater, run a registry fixer, downloaded "BlueScreen Viewer"(nice program), ran Virus Scan(Avast, Malwarebyte Anti-Malware, Super Anti Spyware), and did allot of research.

Usually the crashes are supposedly due to IRQL_NOT_LESS_OR_EQUAL, or memory management. The drivers are NTKNLPA.exe, hal.dll(usually one of these) but others are, Ntfs.sys, aswSP.SYS, nvstor 32.sys

Do not know what else to do.
I would appreciate any and all help!!!

A:Startup problems, BSODs, critical error shutdowns

Welcome
Looks like a memory problem. Take memtest 86 to be sure. Run for 8 passes. Then take each stick and test it in a good slot for 6 passes.
http://www.geekstogo.com/forum/topic...ing-memtest86/

27 more replies
Answer Match 61.74%

Windows vista ultimate SP2
 
Very Slow startups 
 
Event viewer - diagnostic performance logs are littered with Boot Performance Monitoring 100 and 101 critical errors
 
E.g.
Windows has started up: 
     Boot Duration : 212662ms
     IsDegradation : false
     Incident Time (UTC) : 03/04/2014 14:38:30
Details:
BootTsVersion

2

 

 

BootStartTime

2014-04-03T14:38:30.718Z

 

 

BootEndTime

2014-04-03T14:42:19.563Z

 

 

SystemBootInstance

5176

 

 

UserBootInstance

4427

 

 

BootTime

212662

 

 

MainPathBootTime

84133

 

 

BootKernelInitTime

23

 

 

BootDriverInitTime

4649

 

 

BootDevicesInitTime

7311

 

 

BootPrefetchInitTime

58127

 

 

BootPrefetchBytes

504860672

 

 

BootAutoChkTime

0

 

 

BootSmssInitTime

6345

 

 

BootCriticalServicesInitTime

1561

 

 

BootUserProfileProcessingTime

1443

... Read more

A:Slow startup - Lots of Boot Performance Monitoring critical errors

Hi bdazzler  There's many things that could cause a computer to have a slow boot speed. Normally, it's the high number of programs and services that are being started, so we'll start by checking that. Can you follow the informations above to give me your list of installed programs?Download MiniToolBox from BleepingComputer.com (linking the website as it have a lot of useful tutorials, programs, etc. to see);Execute it by double-clicking on it;Check the "List Installed Programs" checkbox;Click on the "Go" button;Once the scan is complete, a log will open.Copy/paste (select the Notepad, press Ctrl + A then Ctrl + C to copy, and Ctrl + V to paste) the content of the output log in your next reply;

27 more replies
Answer Match 61.32%

Sup guys, every time i turn on my PC or restart it jumps to Windows is loading file and then starts doing start up repair and later on it would show me error log:

Root cause found:
Boot critical file C:\\ci.dll is corrupt

And then it would say:

Repair action:
Repair the file

What should i do?

A:Boot Critical File c:\\ci.dll Corrupted - HELP!

Another one?

There have been a few of these lately.

CI checks for unsigned drivers and checks that various system files haven’t been mucked about with by any nasties.

Suggest you try running sfc SFC /SCANNOW : Run in Command Prompt at Boot

Try a malware scan from a bootable a/v Avira AntiVir Rescue System - Download

If necessary replace ci.dll from another source e.g installation dvd.

9 more replies
Answer Match 61.32%

In a stupid moment I ran an exe which probaly contained malware... I saw MSE popping-up a warning that it detected 2 virus infections but before I had the chance to click "Remove it" the PC rebooted. It got into an endless loop of failing to repair startup issues. Within the log file, there was a bit of helpful information, ?Boot Critical File d:\ci.dll Corrupted?. Searching Google I found it is probably a rootkit or something like that.

From the recovery console i tried following things:
I tried restoring to the previous system restore point.
I tried restoring the ci.dll with sfc /scanfile=d:\ci.dll but that fails with the message: "There is a system repair pending which requires reboot to complete..."
Then I tried restoring the master boot record using bootsect /nt60 d: but that failes with the message "... The update may be unreliable since volume could not be locked during the update: Access is denied".
I also tried running FRST64.Exe but that crashes during the scan: "Line 3294 (File F:/FRST64.exe) Error: Error in expression"

Anybody who can help resolve this or is the only way out a clean install and does that guarantee that the rootkit is removed?

A:Boot Critical File c:\\ci.dll Corrupted

Well, the problem is resolved. I stumbled right after writing this message on the following article:http://blogs.technet.com/b/mmpc/archive/2011/06/22/don-t-write-it-read-it-instead.aspxSo the fix was as easy as running bootrec.exe /fixmbr

1 more replies
Answer Match 60.48%

I recently tried to do a system restore on my computer that runs Windows XP. In the middle of the process it stopped. Now when I try to boot up my computer it says

"Windows could not start because the following file is missing or corrupt:

<Windows root>\system32\hal.dll.

Please re-install a copy of the above file"

I tried searching for answers to fix it but most of them require the Windows disk which I do not have anymore. Can you please tell me how to fix the problem or where I can find a Windows disk so I can fix the problem? Thanks!

A:Missing or Corrupt File on Startup

You can try running sfc with the scannow option. Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW). Then press Enter. This program will just exit without telling you anything, so you will need to restart your computer to see if it affected a repair.Is this a custom build that you installed the XP on? If so, do you still have the 25 character code that came with it?If this is a retail computer, (Dell, HP, Gateway...)what is the make and model of it?

26 more replies
Answer Match 60.48%

Win 7 machine was running normal until I got this message at start up. When I try to run startup repair, I get the following message:

Problem Signature
Problem Event Name:StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199305
Problem Signature 05: AutoFailover
Problem Signature 06: 14
Problem Signature 07: CorruptFile
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

can some help me to resolve this issue?

A:Corrupt file at startup, can not start up Win 7

Hi and welcome to TSF, please see the info here Start your computer from a Windows 7 installation disc or USB flash drive

1 more replies
Answer Match 60.06%

I get an error at startup saying theres an inconsistency in one of my files on the C drive. And I remember a box came up at the taskbar saying something about the download file. I deleted everything in the file when it said that. I was download from thesimsresource.com when it happened. It's a new compaq laptop and there's no restore point created. Help? D:
 

A:Corrupt file in 'downloads' error at startup

Can you take a snapshot of the error using ALT-PrtSc on the keyboard and paste it into Microsofts' Paint utility, save it as a JPEG and attach here?

You can also run a filesystem check. Open up my computer, right click the C drive, go to the disk tools are and choose to do a check. There might be a couple of checkboxes, if so, check them and say ok.

At this point it might say, it needs to reboot to accomplish the task. Just remember that you won't be able to use the computer while this procedure is running.
 

3 more replies
Answer Match 60.06%

Hi, my name is Felix and I live in Copenhagen, I recently bought some spare parts from my cousin, well actually, it was an entire computer with just the PSU missing, it had burned out, so he had just bought a new computer. Well, I bought a relatively cheap PSU and installed all the parts in the cabinet. It has been working fine for almost 2 months now, but then i had to move it last Saturday.
When i moved it back and hooked up all of the cables s*** went down. At first it wouldn't even start up, so i turned off the PSU switch and started it up again, and that's where i got this error:

\windows\system32\config\system

You can attempt to repair this file by starting windows set up using the original cd-rom

Select R at the first screen to start repair.

So my problem is that I haven't installed the cd-drive yet, and my keyboard doesn't even work when i enter the boot menu. Also, I have a suspicion that the harddrive was damaged when i moved the pc, but why would the pc have trouble starting up then. I can get to the error maybe every fifth time.

I can easily get the XP recovery Console ISO burned to a cd-r by a friend, but that doesn't even matter if both the psu and harddrive are burned out, does it?

This is my first post here on the site, i read this post: [SOLVED] Missing/corrupt file - computer won't start up
and it seemed quite helpful. But if my computer can't even start 80% of the time, and shuts off randomly whats the point in repairing the harddrive?
... Read more

A:Corrupt file on startup/hardware problem maybe?

Install a CD-ROM drive so that you can test the hard drive from a bootable diagnostic CD. The CD drive should work for bootable discs even if Windows has a problem.

You can test the drive with Seagate SeaTools for DOS, an ISO file which you burn to a CD with IMGBurn. The CD is then bootable and starts the diagnostic utility.

SeaTools for DOS is here (click "Downloads"): SeaTools | Seagate

IMGBurn is here: Download ImgBurn 2.5.7.0 - FileHippo.com

Otherwise, if you can't install a CD-ROM drive, remove the hard drive, install it on a working system and test it in there with SeaTools for Windows instead of the DOS version.

5 more replies
Answer Match 60.06%

I'm not entirely sure if this is the right section or not, but I don't think the computer is infected with any virus or malware, so I figured I'd give this one a try. Please move it if it isn't in the correct section.It is my father's computer, so I'm not sure what the cause could be, all he said was that the tower sounded louder than usual, and that he figured it may have been the fan. The computer was unresponsive, so he powered it down.When I attempted to start the computer, I received a black screen with the message:Windows could not start because the following file is missingor corrupt:<Windows root>\system32\ntoskrnl.exe,Please re-install a copy of the above file.I powered it down, and started it up again, this time hitting F10 to enter system recovery, and received a blue screen with this message:STOP: c0000218 {Registry File Failure}The registry cannot load the hive (file):\SystemRoot\System32\Config\SECURITYor its log or alternate.It is corrupt, absent, or not writable.I'm sorry if this has been discussed before, I was searching through looking for a similar situation, and only really found the Xp Boot "fixes" topic, but wanted to see if anyone could guide me through it before I burn the iso of the recovery xp recovery console and try messing around with that. Any help would be greatly appreciated.

A:Corrupt or missing file preventing startup

Hi, take a look:C0000218 Registry File Failure - http://xphelpandsupport.mvps.org/how_do_i_repair_a_stop.htm Corrupted Registry, Config.sys Missing or Corrupt - http://support.microsoft.com/kb/307545 Louis

16 more replies
Answer Match 59.64%

Using Windows 7 64 bit. My computer isn't new, but I've changed RAM to Exceleram several months ago. It was working just fine for the next 2-3 months. A 1.5 month ago my computer just rebooted itself after about 3 mins of work. Then for the next couple of weeks nothing bad happend. But about a week ago when I booted it frozen after about 30 sec of work (Windows loaded normally). I've hard reseted it and it sayed that there is a problem with CMOS memory and suggested to set CMOS settings to default. I've tried to load one more time without doing it and exactly the same happend. Then I've restored CMOS to defaults and problem solved. But a couple of days ago it just frozen again, I've rebooted, but there was nothing said about CMOS. I didn't chane anything and it was working fine for the next 2-3 days. Then today the BSOD appeared after 25 min of work. There were no BSOD's in the previous cases. I'm just uploading a dump file to look at it, but probably won't understand anything. I doubt that someone can help me on that, cause I've already searched through the internet and found pretty much nothing. Except for the other people it mostly happens every day on the first boot, while mine can work fine for several days without this problems. It's too random.
EDIT: ah, sorry, a link that I found said that you can view a dump files on this forum, or I have misunderstand it. Already found a program for that. Says that it was caused by adress ntoskrnl.exe.

More replies
Answer Match 59.64%

Please help me with this issue. My son was running with an antivirus program not up to date.His lap top started to have problems at first he had the blue screen come up saying it was dumping virtual memory.

I tried to install webroot and update his anti-virus but no luck. next i went to safe mode with no results. Now when we start computer the start up repair comes on and runs we get the following message:

boot critical file c:/windows/system32/drivers/sshrmd.sys

My son has all his pictures on this computer {i know silly not to back up}

Could anyone tell me how to fix this problem?

More replies
Answer Match 59.64%

Laptop - Dell Inspiron 1525 
Windows Vista
 
Been getting this message on failed start up repair since yesterday. System restore runs and says its completed successfully but then it just boots up doing the system repair again. I can't even get into the computer via safe mode (to see if there are any files on there that I really need)
 
Is there anyway to get into the computer to get my files that I might need off or fix this problem? 
 
Someone told me that I'd need the Windows DVD version of my version of Windows to fix this and a repair install doing? I have no idea what that means and the only DVD I have is a recovery one I made via the laptop a month or so ago, which someone told me if I use could wipe all my data and I really don't want that to happen. 
 

 
 
Thank you for reading. 

A:boot critical file c\windows\system32\drivers\ksedd.sys

Try performing a repair installation.  This will require the installation disc, if you do not have one you can download a ISO image and burn it to a disc to create one in the instruction as Window Vista Forums.

1 more replies
Answer Match 59.22%

Unexpectedly at StartUp message on black screen:
Windows could not start; missing/corrupt file <Windows Root>\System32\hal.dll.

At my level of inexperience I don't even know the meaning of the < & >.

I am on HP Pavilion a1350n Media Edition2005 with WinXP SP3. I have Win XP Pro CD which I ran. After installing numerous files it offered choice of I386 or MiniNT. Not having any knowledge of either I arbitrarily selected I386. Tried fresh startup with and then again without CD; in both cases the same "missing/corrupt" message appeared.
Presume I must use Safe Mode but no idea of what to do when I get there.

Will appreciate clear details of just how to find/install the required dll file.
Secondarily I'd be interested in probable cause as means of avoiding repetition.

Thank you. Sincerely,
 

A:CRISIS: Inability to StartUp: Missing/Corrupt dll file

16 more replies
Answer Match 58.8%

For about a month, 75% of the time when I tried to start up my machine, it wouldn't start due to a missing or corrupt system file. When I was on, I noticed that random files kept getting corrupt. It got to the point where I just didn't turn my computer off and left it on "sleep mode" overnight. Eventually, though, even that started to fail, and I woke up in the morning to a frozen computer. Eventually, I had to run the Chkdsk utility from the Windows disc in order to use my computer...it also seemed to recover all my corrupt files.

Unfortunately, the startup problem doesn't seem to have stopped. I tried starting it up this morning and it froze on the Windows loading screen. I had to restart 7 times before it ran the ScanDisk utility and I was able to log on...but something really weird happened.

For some reason, there's a strange amalgamation of Windows XP and Windows Classic looks on my machine. I can't see the Start button or the QuickLaunch toolbar, though the time shows up. Firefox and MSN Messenger stopped working, though World of WarCraft seems to load alright. It's just weird.

I scanned for a virus earlier and it turned up no results. I haven't gotten a virus in a very long time so that's not surprising (I'm behind a router-enabled firewall that I can't seem to be able to control even if I try and I don't get any "bad emails"). So my only conclusion is that my hard drive is failing. I've... Read more

A:Having serious problems with startup/corrupt files

8 more replies
Answer Match 58.8%

I was using the computer when all of a sudden it shut down. When I turn it back it on, it automatically tries to do a Startup Repair. After several minutes, I get the message: "Startup Repair cannot this repair this computer automatically." When I click on "View problem details," everything looks fine except for "Root cause found: Boot critical file D:\CI.dll is corrupt." This happens every time I try to retart the computer. I've tried System Restore and System Image Recovery to no avail.

Thanks in advance for your help.

A:Computer won't restart: "Root cause found: Boot critical file D:\CI.dl

1. Insert the Windows installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up.
2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3. At the command prompt, type the following command, and then press ENTER:
sfc /scannow

9 more replies
Answer Match 58.8%

I am running VMWare Fusion 3.1.3 on a Mac. I cannot boot into Windows 7 using Fusion since it results in a non-blinking cursor on my screen. After booting up to my Windows 7 DVD and running Startup Repair it stated my boot manager is corrupt.

Startup Repair was not able to resolve this issue automatically.

If I boot again to my Windows 7 DVD and re-install the operating system under Fusion will I not lose any Word or Excel I have created?
Edit:
Ok, I've given up. I am copying the files from the the Windows 7 partition to an external hard drive and then re-installing Windows again. How can I get to the Outlook folder to back it up after I boot off of my Windows 7 DVD? It is currently hidden
Thank you for looking.
 

More replies
Answer Match 57.96%

Recently, my computer had a few files that were "corrupted and unreadable" and upon restarting or powering on the PC, it would run chkdsk before booting to Windows. It failed a few times, but once I luckily managed to get it to boot after running Startup Repair for the first time. This was when I only had 2 options (startup repair or run normally, which would fail and keep looping). My PC loaded really slow and I experienced even more corruption like files not reading, games not running, etc. So I restarted and tried Startup repair again. This time it took extremely long (left it over night for about 10 hours, woke up still hanging) so I just manually turned off the PC. Now it keeps doing the same useless looping without really fixing my HDD.

Today I tried booting from the install DVD, using Recovery Environment to run cmd prompt, then "chkdsk /f /r" (based on some online tutorials I found) , but it would take at least 2 hours each time, and mostly says "file record segment is unreadable" around 180000 all the way up to around 300000+. It didn't say whether anything was fixed, it just deleted a lot of random files near the end.

I have a 600 gb WD velociraptor split into 2 partitions. Through the recovery environment, I noticed that:

C: was system reserved at 100 mb,
D: was the first partition (which was blank and said 0 MB for some unknown reason), and
E: was my second partition with some data and an old image, which surprisingly I can brows... Read more

A:Corrupt partition, can't boot, Startup Repair loop, tried chkdsk

Try looking through the following: TestDisk Step By Step - CGSecurity

9 more replies
Answer Match 57.54%

Ok, so I have had a problem with my HP desktop that I am unsure on resolving. Basically, my AntiVirus expired about a week before my issue started to occur, and my fiance caught a virus on our computer. I was in the middle of removing it and restarted my PC. On startup, I see the blue HP screen like always, listing the f key options and directly after that, I'm met with a black screen with a blinking cursor. I have already ran the diagnostic tests on my hardware, all of them pass, and after basic troubleshooting, I have determined that my hardware is just fine. I am at the conclusion that my Windows files have become corrupt. I have the f11 option at the blue screen that offers system recovery, however, this is the only f key option that just simply won't respond. I have the system recovery discs for my pc, but the only option with these are to wipe the harddrive clean, reformat, and give me a factory install...this is out of the question as I havent done a backup for 2 months and don't want to lose my data (my dumbass fault on that part :/ ). I know that if I had a Windows 7 disk that I could boot from my CD-ROM drive, and take that route, however, I am completely unfamiliar with the Windows 7 disk. My pc came with Windows 7 on it, and I am told that I have a partitioned section of the harddrive that contains the Windows 7 files, but seeing that my pc won't even boot, this makes that pretty much irrelevant.

Here are my questions...if I get my hands on a ... Read more

A:system startup problems/windows 7 corrupt files?

6 more replies
Answer Match 57.54%

Hello Everyone,I am a new member.\

I have Vista Home Premium 64 Bit and Windows 7 64 Bit. As you see I am dual booting. I had Vista installed first.I installed Win 7 later.Everything was fine.
I installed cuipid a program that monitors,memory,CPU,etc. on Win 7. I used the PC aftyer that for a couple of hours.I shut doem,the next day I booted up went in to Win7(set as Default). It was fine.I resarted and arrowed to Vista to boot into Vista.
I got a Black sctreen saying: Windows failed to start. Hardware or software change may be the problem. I went into 7 and restored the system back to before I installed Cuipid,No Luck.
The screen that comes up when I try to boot into Vista says:
1 Insert windows Disk and restart.
2.Choose your choose your language and click next.
3. Click repair your PC./

I tried a repair on Vista and &.

On the page I also get error: File/windows/system/32/Winload exe.
Status: Qxc000000F
thenselected entry could not be loaded because the application is missing or corrupt.

I know thetre is a way to restore the Boot managwer from Cmd??

I would appreciate it if anyone could advise me how to restore the Boot Sector.

I have 2 hard drives both partioned.
C: and D:

E: and F:

Thank You in advance for any help.

Doug

A:Corrupt Boot File

You could try to open the cmd prompt and try these:
bootrec /fixMBR
bootrec /fixBoot
bootrec /rebuildBCD
bootrec /scanOS

Or you could try EasyBCD it easy for you to define start-up settings and edit boot entries on the new Windows manager.
Hope this helped

1 more replies
Answer Match 57.54%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3957 Mb
Graphics Card: NVIDIA GeForce GTS 360M, 1024 Mb
Hard Drives: C: Total - 456935 MB, Free - 417705 MB;
Motherboard: PEGATRON CORPORATION, G60JX, 1.0 , BSN12345678901234567
Antivirus: None
my computer will not start, diagnostics says boot critical file c:\ci.dll is corrupt
 

A:corrupt boot file

Sounds like a fairly new system (i5). Did you make back up disks when you set it up? Did you make a start up disk? Most computers now days have the recovery on a partition of the hard drive. When you start there should be an F something (try F8 or esc key) to tap on when you see the logo. It should take you to a screen that will allow a repair to the boot system.

Why are you running without virus protection? It won't take long before you have more problems. Try MSE from Microsoft (free).
 

2 more replies
Answer Match 57.54%

dell inspiron 1525 w7 ultimate 32bit after sp1 install the file
c>windows>system32>ntkrlstaforce.exe is curropted
i tried everything\
system restore
tried to find the file in back up image of the windows
startup repaire
tried to get the file from other windows machines
tried some doc commands

NOTHING! I'M STUCK
I CANT FORMAT IT,,LOTS OF APPS AND TEAKS THAT I HAVE PUT IN THIS THING FOR 5 YEARS NOW,,I NEED IT FOR WORK!
PLEASE HELP!!!!

P.S W7 IS GENUINE!

A:sp1 w7 update,boot error ntkrlstaforce.exe corrupt,startup repair fail

  
Quote: Originally Posted by wailab


dell inspiron 1525 w7 ultimate 32bit after sp1 install the file
c>windows>system32>ntkrlstaforce.exe is curropted
i tried everything\
system restore
tried to find the file in back up image of the windows
startup repaire
tried to get the file from other windows machines
tried some doc commands

NOTHING! I'M STUCK
I CANT FORMAT IT,,LOTS OF APPS AND TEAKS THAT I HAVE PUT IN THIS THING FOR 5 YEARS NOW,,I NEED IT FOR WORK!
PLEASE HELP!!!!

P.S W7 IS GENUINE!


Are you by chance running a modified Kernel (ie a non original MS OS)?

ntkrlstaforce.exe isnt a "standard" OS file?


"from a malware blog site"
you're using a modified kernel (NTKRLSTAFORCE.EXE). That's not supported by anyone. Since all kaspersky versions provide extended protection with deep ties into the kernel, expect it won't work.
so basically, if you're using a modified kernel:
-if it works: good for you
-if it doesn't: s***s for you

8 more replies
Answer Match 57.12%

Operating Dell Inspiron 7500 with XP professional
It won't boot because of <windows root>\system32\ntoskrnl.exe missing or corrupt.
How can I fix this?

I am new to this site and would appreciate your help to solve this problem.

Thank you.

A:Won't boot-missing or corrupt file-Help!

Hello and welcome to TSF...
Could be software or hardware issue...
To find out whether is software or hardware issue, first find out what make/model is your HDD...
Visit manufacturers Web Site, download diagnostic tools, and test your HDD for possible bad sectors...

If your HDD is OK, try check disk repair:
Make sure your first boot device in BIOS is CD-ROM
Boot with Windows XP CD...
When it prompts you to 'press any key to boot from CD' do it...
After text-based portion of Setup, press 'R' to enter in Recovery Console...
Pick up the partition where is your system installed...
If you have admin password, type it and press Enter...
Type CHKDSK /R [notice the space between CHKDSK and /]
and hit Enter...
After it finish, type EXIT and hit Enter...

Hope this will help you mate...
Keep us posted...

1 more replies
Answer Match 57.12%

Hi there guys I have Windows 7 RC and have been using it it for months without any problems.

I installed Microsofts new AV program and that was running fine, I guess. Today I installed a wireless keyboard and was playing around with it and the system crashed. I restarted it and when it came to the boot screen (mine is dual boot with Vista) it just restarted. Tried Vista it came up with boot load error. I tried the RC disc to repair and first it said it fixed it but tried again and nothing. So I was thinking about re installing OS again, went through the setup and windows said it could not install on disk 0 partition 1 as that had a boot system, it just would not show that HD at all even though it has other partitions. When to the motherboard setting and there it only shows 1 WD HD and the Pioneer DVD-ROM. My system consists of the following
1 X Samsung 1TB, several partitions inc OS for both Win 7 and Vista
1 X WD 2TB, 2 partitons
1 X WD 2TB, no partitions

The Samsung did not show up nor did the other WD
I have now opened the case and plugged the samsung via USB to my XP machine and all partitions show up, on Win 7 the boot file is messed up and the Vista partition has no boot file at all.

How do I fix this guys. I dont mind re-installing Win 7 but there must be another way to do this, any help on this will be much appreciated thanks in advance guys

The WIN 7 OS partition, has a bootmsq file which is messed up, what does an original WIN 7 Boot msq file look like

A:Boot File for Windows 7 Corrupt, please help

Can you use something like EasyBCD running from your XP box, but linked to the other HDD?

I don't have my W7 or Vista box with me now, so I can't remember how the bootloader works on them off hand.

I guess another thing would be to try and load W7 on a USB drive and see if you can gain access to those two partitions. If so, worst case, backup the data, fix the partitions, and then overlay the data to get it back.

Also, have you tried doing the following?? http://support.microsoft.com/kb/927392/en-us

9 more replies
Answer Match 57.12%

I got a error code 14, I Do Not have any recovery discs as I found the kids playing frisbee with them one day.

I was looking into buying a new OEM XP on ebay but am getting conflicting information on whether or not it

will work and what is needed for it to work.............Any thoughts ??

Its stuck in the familiar Windows to blue screen loop, its an HP Desktop......Thanks.

A:XP Has corrupt registry file. Will Not Boot

I don't believe in purchasing various items using eBay...I prefer bona fide vendors, warranties, legal recourse, etc...if things go wrong.

I would take a direct approach...and contact the system manufacturer (HP) for replacement recovery/restore CDs.

Louis

4 more replies
Answer Match 57.12%

Im Having A Problem With My Xp Home Edition,,,my Wife Installed Ms Office Two Days Ago,,,now Every Time We Boot Up We Get The Invalid Boot Ini. File Warning,,,then The Comp Proceeds To Start Up,,,,its Running Slow,,,and It Removed My Boot Ini. Tab At The Top Of My Msconfig Screen,,,ive Asked Alot Of People And All Anyone Can Tell Me Is To Reformat,,,which I Would Like To Avoid If Possible,,,,im Open To Ideas If Anyone Has One,,,thanks!!!!
 

A:Boot Ini. File Corrupt Or Invalid

7 more replies
Answer Match 57.12%

I have a Dell Inspiron 1501 running Windows XP. When I start up I get the following error message:
File is missing or corrupt.
\Windows\system32\config\system
Start Windows setup using setup cd.
I have tried starting in safe mode, last know config but it keeps coming back to the error message (I do not have the setup disc).
I also have had the error message that that ac adaptor is not recognized.
I don't know if the adaptor could be causing the system 32 error.
 

A:File is missing or corrupt at boot

Hi and welcome.
Not an easy one to solve, you will need the install Cd or if you can borrow one, it will have to be the same as installed - Xp Professional.
How to recover from a corrupted registry that prevents Windows XP from starting
http://support.microsoft.com/kb/307545

If no luck - you may be able to save any needed data and files.
How to use Linux live Cd to backup files from a dead Pc
 

2 more replies
Answer Match 57.12%

im using xp and getting a message:
file missing or corrupt:
windows\system32\c_850.nls

I've tried to repair using an xp reinstall disc but going nowhere.

Help (quickly)!!!!:

A:cant boot up:file missing/corrupt

1. Start the computer from the Windows XP CD-ROM.
2. At the Welcome to Setup screen, press R to start the Recovery Console.
3. Select the appropriate installation.
4. Enter the Administrator password or press Enter if the Administrator password is blank.
5. At the command prompt, type chkdks /r and press Enter. If you have large disk drive, go to lunch.
6. Type cd system32 and press Enter.
7. Type ren c_850.nls c_850.old and press Enter. (Don't worry if no file is found.simply continue)
8. Type expand \i386\c_850.nl_ c:\windows\system32 and press Enter, where is the drive letter that contains the Windows XP CD-ROM.
9. Type Exit and press Enter to restart Windows XP.
http://www.annoyances.org/exec/forum/winxp/t1052322678

3 more replies
Answer Match 56.28%

I have a T420 laptop running Win 7 64 bit. It won't boot. Startup Repair can't fix it. It says DZHDD64.SYS is corrupt. How do I fix this without losing all my data? I can run DOS, which says the size of the file is 0.

More replies
Answer Match 56.28%

How do I replace this file when the computer won't boot up? I have a set of XP setup boot disks. Can I use those to boot up, then copy the file to c:\windows\system32? Is there an easier way?

Thanks...

Bob

A:Won't boot (file ntoskrnl.exe missing or corrupt)

Hi!
My friend had the same problem a year ago. I used windows xp cd to boot up and copy the file to system32 folder.. it's working.

1 more replies
Answer Match 56.28%

Having many problems after windows crashed and seems to be "invsible" on hard drive ...after running chkdsk /r using WIN XP CD and recovery console I am now getting

Windows could not boot because the following file is missing or corrupt:
<Windows root>system32\hal.dll

Please re-install a copy of the above file

Have tried the recommended MS fix .using XP CD and "expand d:\i386 " command but I am getting "the system canot find the file or directory specified".

Any ideas ? I think my HDD is either damaged or has picked up malware implying it is damaged but data (apart from OS) may be intact...don't want to reinstal from recovery and lose data (although "my documents" folder has been backed up to external HDD) if I can repair XP but seems not to be possible. Using repair from recovery console doesn't show any current WIN XP installation and C partition seems to be "empty" (shows 148mb of 160mb HDD "free")
 

A:Windows could not boot because the following file is missing or corrupt:

Try booting from one of these. Don't even bother trying to replace the "missing" file because it is probably not missing and there are 7 choices of hal.dll decided upon at setup, so you may get the wrong one.

Bootable XP Sysboot Floppy and CD Images

These will give you a menu for boot and you choose the partition and drive. Most will be the first choice. If it boots, then we just need to fix your boot.ini or other boot files.

Can you give us the make and model? Do you have a SATA drive?
 

3 more replies
Answer Match 56.28%

I got Windows 7 the other day. My current system had WinXP loaded on it, and I figured I would just leave it on there and install Win7 on my other hard drive. So, I made a Duel Boot. One of my HDD's has WinXP on it, and the other has Win7. Both are Western Digital drives.

So I finish the Win7 installation and enjoy the brand spankin new operating system Microsoft is shoving down our throats. After a while, it starts to grow on me. In fact I begin to love it, much more than XP. I load my air card drivers (cell phone internet source, you might say), get the net up and running and install VIPRE anti-virus software, FireFox, and transfer some of my music from my drive with XP over to my drive with Win7.

After I installed VIPRE, I of course had to reboot, and I did. Win7 reloaded and everything was peachy. So then, I decide Im going to set up my home network so my parents can access the internet through our router (of which we were using with WinXP prior to 7.) So I do all the configuring through Win7 as I would WinXP; I go to internet options, apply internet sharing, etc etc. But for some reason, my parents XP machine wouldnt get the internet from my Win7 machine. It would connect to the router, and it appeared to be getting a good internet connection, however, no browser would actually display a Webpage. So naturally, I reboot my parents laptop and try again. No luck. Then I decide that maybe my computer needs a refresh so I reboot it as well....

This is when I get the ... Read more

A:Win7 + WinXP = Corrupt Boot File

This just in:

Apparently Win7 does not use the NTLDR system loader that XP does. Maybe there is a conflict there?

7 more replies
Answer Match 56.28%

So this morning I left my laptop on while going to college and then work, after work I came home the laptop was off. Weird I thought I start it up and It keeps giving me an error that the "Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM".
It tells me to instert the Windows XP cd, or set up cd.

Now I havent done it yet because I want to know is there anyway to save my stuff that I have on my harddrive? and DO NOT WANT IT TO FORMAT MY HARDDRIVE

The reason is I have FINAL PROJECTS for my term papers and also FINALS and all information related to college. I am really worried that I dont have it anymore and I dont know what I would tell my college proffesors. Please someone if you know how to save the portion of the disk thats not windows please help.

Thank you.

I also tried doing a start up disk, before coming to my senses realizing that my laptop doesnt have a floppy drive.

I think this cd that im using is not service pack 2 even thought my laptop had it on when it crashed. Any ideas what I can do thank you
 

A:boot error, corrupt file any way to save it

15 more replies
Answer Match 56.28%

I own an Alienware Area51 7500 and this morning the computer randomly froze up within the first minute of starting Windows (this happens from time to time) and I am always forced to reboot the computer, and it eventually works. This time, after the reboot XP didn't even boot up, and I got this error message, "Windows could not start because the following file is missing or corrupt: system32\DRIVERS\isapnp.sys"
After I googled this issue, I resorted to booting up with the Windows XP CD and using the recovery console. So I did, but once I pressed 'R' in the 'Welcome to Setup" screen, it told me that it was not able to find any harddrives on my computer...I have a RAID HD 250 each, working as a one 500 gig hd. I am out of ideas and hope, any kind of help will be appriciated.
Thank you for your time!

A:Xp Wont Boot Up, Corrupt Isapnp.sys File.

You need the driver disk for the RAID Controller, start up the computer with the XP CD, select the mass storage device when setup asks, insert the RAID floppy, then setup will see the drives.

11 more replies
Answer Match 56.28%

Hello,I'm really hoping to find the answer to this issue. I've been trying to work it out on my own and have gotten to a rather thick brick wall (for me, anyway. Hopefully it's cake for someone else out there).I recently had to evacuate due to Hurricane Ike. I grabbed my tower, luckily, and ran. The tower was secure in the vehicle, so there was no shuffling around. However, I've plugged the tower into the setup at the place that I am staying, and here is what ensued:Booted up the computer. It booted fine, seemingly. However, once it completely booted, it immediatly shut down and began to reboot. It began to go through the system check that it goes through when the computer is shut down improperly. That is when I got the following message:"Windows could not start because the following file is missing or corrupt:\WINDOWS\SYSTEM32\CONFIG\SYSTEMYou can attempt to repair this file by starting Windows Setup using the original Setup CD-RomSelect 'r' at the first screen to start repair."Which might have worked had all of my CDs and software information not been in the house which got 5'4" of water and have been growing mold for a few weeks now. Even if I had the CD-Rom, however, it would do me no good because my CD drive stopped opening around 2 years ago. (I know it is time for a new computer, but money was tight before, and now that everything in the house has been lost, this computer being able to work for a... Read more

A:Windows Cannot Boot - corrupt system file

where it says To Enter Set up Press Enterpress enter and you can run a full non destructive repair from therepressing R only goes to recovery consolethe recovery cant help here heres a site to help you repair winsdowshttp://www.michaelstevenstech.com/XPrepairinstall.htm

5 more replies
Answer Match 56.28%

Upon startup, I get a message telling me

"Windows could not start because the following file is either missing or corrupt:
/WINDOWS/SYSTEM32/CONFIG/SYSTEM
You can attempt to fix this problem with the System Repair on the Setup CD."

Or something along those lines.
When I first asked for help I was told it was a registry error, and to try "Last Known Good Config." from the boot menu.
I tried it, and no cigar.

So, I can't get into my system.
Windows XP came with my computer, so I have no CD.....

Help?
 

A:Boot problem - missing/corrupt file

http://support.microsoft.com/kb/307545
 

1 more replies
Answer Match 56.28%

My first post. I saw another unresolved post very similar. I get either a black empty screen or the system tells me that my hal.dll file is missing or corrupt. The USB ports and sound capability were mysteriously disabled before my unsuccessful reboot(s) and now I need to know if swapping my master and slave HD's is even feasible, since this is what someone else tried without any success. Is there a new trojan or something out there that does this kind of damage? Help is certainly welcomed.

A:XP boot failure says missing or corrupt hal.dll file

Hello juniortech, Welcome to TSF!

I suggest that you got the Microsoft site and read this article. (Click on the coloured link.)
If the information is a bit daunting, just let us know and we will assist you further.
Give it a try, then post back with the results.

Kind Regards,

1 more replies
Answer Match 56.28%

I'm receiving a <windowsroot>system32/hal.dll missing or corrupt error upon startup.
i've tried about 5 different suggested solutions from the Microsoft website and none have worked so far. I tried to boot using the Microsoft xp CD and then hit R for the recovery console.....in the recovery console i tried some solutions such as chkdsk /p and /r.....as well as fixboot......fixmbr and finally expand and copying the file into the c: drive.....nothing has worked so far.......i also went the other route....instead of hitting r for the recovery console i tried to reinstall xp but after i got through the first few steps and hit F8 to agree to the terms....i was only left with the choice of installing on one of the 2 partitions...i then received a warning that the partition i installed on would be formatted and all data erased.....the issue here is that although i do have most data backed up....there are a number of files that unfortunately i didn't back up...anyone out there have any suggestions....

thanks
 

A:windows xp will not boot....missing or corrupt file

i also should mention that when i power up the computer....without the windows xp cd....it just goes directly to a black screen with the error.....im not even sure how to access the recovery partition of my hard drive anymore
 

3 more replies
Answer Match 55.86%

Hi all. I've been researching this problem for 2 days on my own and hope that someone here can help.I am running WinXP Home SP2 on an eMachine T6412 with Athlon 64 3400+ CPU.Here's what happened:Got infected with AntiVirus 2008Tried to install SuperAntiSpyware to repair but Windows Installer was damaged and anything I tried to install or uninstall came up with: The Windows Installer Service could not be acessed. This may be because you are in safe mode...I went in and manually disabled AntiVirus 2008I spent several hours trying to repair Windows Installer with no luck.Decided to do a repair install, which caused me to start updating my Windows installation from my original SP1 to SP2. I had lots of difficulties and failed installations. I had to basically download the files then switch to safe mode to install them.Tried to install SuperAntiSpyware again and bang: Windows Installer cannot be accessed!!!!Decided to try to repair Windows Installer one more time through Repair Console. Everything seemed to go OK and then when I went to reboot, I got the following: INF file minint\boot is corrupt or missing, status 14. This comes up right after the post and I am unable to do a reinstall or even access the recovery console. I have tried to create aslipstreamed boot disc with SP 2 already on it and still get this error or it's partner: INF file txtsetup.sif is corrupt or missingHas anybody out there got any ideas?TIA,Roberta

A:Inf File Minint\boot Is Corrupt Or Missing, Status 14

BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ I don't have much faith in persons/users who get infected...and then self-clean...and subsequently...have system problems.It could happen...I just don't think that I've seen a single poster who claimed to have done such...fail to report system problems afterwards.It's painless and easy to make sure.Louis

5 more replies
Answer Match 55.86%

So sometime randomly during the night, my computer restarted itself due to like finish installing some Windows updates, then I awake to find my computer in the setup recovery screen! This is not the first time this has happened! This EXACT same problem occurred about 2-3 days ago, so what I do is I check to see what the setup repair had found and apparently A file called " D:\ci.dll " is a critical boot file & it's corrupt, and now I don't know what to do!? I don't have ANY restore points, no recovery disc, and have no idea what to do which is why I came here. Should I get the file from the same version of Windows 7 from a different computer I have & replace it using Linux booting off a CD? Or what would be the best solution? Because last time, the same file was corrupt, and I did a system restore, btw, if it helps, I have an Acer, 6Gb of Ram, Windows 7 64Bit, 3.2Ghz AMD processor, AMD Radon 6570.
Thanks for ANY Answers

A:Windows 7 boot file is corrupt? Second time this has happened!?

yeah the file ci.dll is the base code integrity module.

you can try this for the moment to see if it settles the problem with a windows file.
SFC /SCANNOW Command - System File Checker

7 more replies
Answer Match 55.86%

I get an error message that the WINDOWS\SYSTEM32\CONFIG\SYSTEM file is "missing or corrupt". How do I repair this. I can only boot off the CD and either do a repair/reinstall or DOS repair.

Any advice?
 

A:Solved: Corrupt system file - Windows will not boot

8 more replies
Answer Match 55.86%

Hi,
Error message is Windows 2000 could not boot because the following file is missing or corrupt - WINNT\SYSTEM32\CONFIG\System

When I go into Windows 2000 Setup (off of the Win 2000 Update CD) I can see my drive and all the files on C: including System and System.alt. The directory information shows these 2 files to be the same size --- which is what I'd expect. I guess I'm thinking that if one is corrupt maybe it's size would be altered.

When I try a repair --- so far it doesn't work. I've tried every WIN 2000 Setup repair method that doesn't require an emergency boot floppy because....I don't have one. I have other systems here I can use to create or download a generic one but I'm not sure that this will work for me.
All my bill paying files are on this computer and I need to pay my billls. There must be a way to get this fixed without hauling my PC into a shop --- isn't there? Please help if you can... Thanks!

Okay...I've tried using substitute emergency boot floppies. I can get to the console. I can run Chkdisk. I think I may have a bad boot sector but who knows. I need some tool I can run from the console off of a floppy that can help me diagnose and fix this thing.

I've typed out all the .log files in c:WINNT\SYSTEM32\CONFIG to see if there was anything interesting there. A couple of them seemed to have a sort of a mean-faced icon as the last character in the log file.

I've tried using some tools like ... Read more

A:WIN 2000 Won't Boot-System file missing or corrupt

16 more replies
Answer Match 55.02%

Hey there I've been having a few problems with my computer recently. My computer has been regulary crashing. However it always booted. But recently my computer has to decided it won't boot at all. I have a feeling that my computer may have been shutdown incorrectly and thus the problem may not be linked to the random crashes which I believe to be the result of installing a new graphics card. However I cannot be sure of this. One thing I am sure of though is that I cannot do anything unless I can boot my computer. I've already posted on the possible graphics card issue here on this forum and made mention of this boot issue there, however I've now linked the no boot issue here, since it may be a seperate problem. The problem began when I started my computer this morning and got the following message.Windows could not start because the following file is missing or corrupt:\windows\system32\config\systemYou can attempt to repair this file by starting windows setup using the original setup CDROMSelect 'r' at the first screen to start repair.Only problem is I don't have my original setup CDROM. I wasn't given an XP disk. I have looked at various sites and have found that it is possible to make XP floppies. I have a friend who has a disk for upgrading Win98 to XP but I have a feeling this disk won't be of any use. If I have to use floppies will the repair process be made more difficult.I have also noticed various methods to res... Read more

A:Refusing To Boot: Windows Could Not Start Because The Following File Is Missing Or Corrupt:

Does nobody know???

27 more replies
Answer Match 55.02%

Last Sunday I ran into a horrid problem with my Asus c90S machine and Vista.

I am unable to boot windows due to a corrupt or missing registry. I've tried repairing from Install disk and also using the restore point fix. Neither of those are able to fix my problem. I've used chcdsk /f and many other command prompt commands to try and fix the problem myself, but I'm at a loss.

here is the direct file that I think is causing the problem:

\windows\system32\config\system

Status: 0xc000000f


I would love to be able to save a few of my files. Can I transfer my files from my HD to an external USB HD? If I attempt to reinstall vista from start, would I lose all of my files?

And finally, does anyone have an suggestions as to the problem and/or fixes?

I'm running a Hiatchi (sp?) harddrive. I apologize for any missing information.

Thanks,

troyst83

A:Vista Boot Problem - Registry File Missing or Corrupt

Yes, you probably can transfer your data to another media.

I recommend buying an external hard drive enclosure. It's very similar to an external hard drive, but you are able to put a normal hard drive inside it and read it like a USB drive. They're very cheap, from what I've seen.

If you attempt to reinstall Vista, you will lose all your files.

2 more replies
Answer Match 55.02%

Yesterday I posted about how my PC was trying to reinstall windows for some reason. Eventually, I went through with it and as it turns out it must have beena repair install because nothing was lost.

However, the computer is freezing up and rarely booting (I'm hoping I can get some responses to this thread before it crashes again and I might not be able to reboot).

Upon restarting, I've had the following error messages:

"following file is missing or corrupt:

\windows\system32\config\system"

"<windows root>\system32.hal.dll
(reinstall a copy of the above file)"

What to do? Total novice here, I have no idea what I'm doing. Also, I'm trying to back a few things up incase it goes into total meltdown but my external harddrive isn't being recognised. Any help would be much appreciated.
 

A:PC failing to boot, crashing and showing corrupt file messages HELP!

It sounds like the re-install did not go well and needs to be re-done. Checkout: http://www.michaelstevenstech.com/XPrepairinstall.htm or John Will's thread above.

Sorry and good luck.
 

2 more replies
Answer Match 55.02%

I'm getting a \WINDOWS\SYSTEM32\CONFIG\SYSTEM message all of a sudden!

DESPERATELY need to copy some personal files somewhere before trying to restore / reformat!!!

PLEASE, help needed!!!
 

A:Missing/corrupt file, can't boot, NEED to save personal files!!!

9 more replies
Answer Match 54.6%

I ran the sfc /scannow and put the results in a txt file. Here is the error that came up:

2012-03-14 20:42:19, Info CSI 000002e0 [SR] Cannot repair member file [l:20{10}]"DDORes.dll" of Microsoft-Windows-DDORes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-03-14 20:42:20, Info CSI 000002e2 [SR] Cannot repair member file [l:20{10}]"DDORes.dll" of Microsoft-Windows-DDORes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-03-14 20:42:20, Info CSI 000002e3 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-03-14 20:42:20, Info CSI 000002e6 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"DDORes.dll"; source file in store is also corrupted

what do I do to fix this, or do I just follow the instructions I found to replace the DDORes.dll file in the SysWOW64 folder...? The only issue with the instructions I found is that they d... Read more

A:Different problems with installation stemming from corrupt system file

...I may have put this in the wrong section but I'm not sure...

2 more replies
Answer Match 54.6%

Computer wouldn't boot to Windows, throwing error:

Code:

"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll.
Please re-install a copy of the above file."
Found generic instructions for help on the internet... Used recovery console to
bootcfg /rebuild

That helped me boot up back into Windows, but as windows logs on I have an error "C:\Documents and Settings\Administrator\Desktop" does not exist, (???????? it most certainly does exist) or something similar, obviously lagging the load of explorer.exe and resulting in a blank desktop other than default items.

And as we shut down Windows, shutdown process (classic ui) would freeze on wlnotify.dll forever.

Next boot, hal.dll error occurs again, and bootcfg would be blank

What could be causing this?

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-
*As typing this, I think I must have screwed up something with the actual hal.dll, because now fixing the boot.ini doesn't do anything, and I still get that error. I'm trying to expand hal.dll to system32 but I'm getting an error "Unable to create file", is there any way past this?

The machine Dell Inspiron E1505 running Windows XP Pro.

The XP install is relatively fresh, and we're running Symantec Corperate on it.
 

A:RECURRING corrupt boot.ini and other strange problems

Have you run system file checker? That will replace any missing or corrupted Windows files. Easy to run; just Start, Run and type in "sfc /scannow", without the "", of course.
 

2 more replies
Answer Match 54.6%

Good evening all,

New to the forum and I'm experiencing problems with my desktop running Windows XP Pro.

If I try to boot I get the message System32/drivers/ntfs.sys missing or corrupt

I have searched the forum and tried to do as advised here http://forums.techguy.org/windows-xp/923352-system32-drivers-ntfs-sys-missing.html

When I try to run Windows recovery console I get a blue screen with the same message :-( at part 3. of the above advice.

I'm guessing my drive has gave up the ghost but in true tight style I'm praying it is something silly and not the drive.

Any help or advice would be much appreciated. I'm not very good at fault finding but I know my way a round a PC well enough to do virus removal etc so not totally illiterate and able to follow any instructions given to me.

Plllllllllease someone help

 

A:Solved: System32/drivers/ntfs file missing or corrupt Cant boot or do anything I've t

16 more replies
Answer Match 54.6%

I'm working on a HP pavilon laptop that is running Windows Vista 32-bit. It will not boot up OR if it does we get this error: the file is possibly corrupt. The file header checksum does not match the computed checksum. I'm not sure what this means. I've been reading all day on help forums and nothing has really helped. The problem is it WILL NOT bootup so I cannot get to safe mode at all. No blinking cursor, etc. I have tried F2 & ran that memory & hard disk diagnosis & nothing seems to be amiss. On the error log I really didn't see any errors. There were several listed as 602 but am not sure if that's an error.I do not have the windows xp repair or start up disk. I've unplugged it, removed the battery which by the way is dead anyway so we run on direct plug in. We have not added anything new to the pc as memory or programs.Any ideas to help would be really welcomed or if I missed anything. Maybe it's just dead.

A:corrupt file/Wins Vista/ hp laptop won't boot blank screen

See if any of these help.Dead laptophttp://is.gd/93NPwVhttp://www.laptoprepair101.com/lapt...http://video.about.com/pcsupport/Fi...http://lifehacker.com/5886801/what-...

8 more replies
Answer Match 54.6%

Hello:

My laptop was working fine last night, then this morning it will not boot up.

I get the following message:

STOP: c0000135 {Unable to Locate DLL}
The dynamic link library winsrv could not be found in the specified path Default Load Path.
Beginning dump of physical memory.
Physical memory dump complete, contact your system administrator or technical support group.

I have tried to reboot several times and get the same message. I have a Compaq Amanda 7800, Windows NT 4.0 build 1381, service pack 4, and 128 MB of memory.

I don't have a Windows NT set up disk, or a boot disk.

HELP!!!
 

A:{Advice Offered} - Blue Screen on boot up (Missing or corrupt DLL file)

Greetings

Ok... I probably do not have good news for you.

Are your NT system files on a FAT partition? If so, then you can boot of a DOS6.11 boot disk (The one I have set up is available here) and expand the file off your NT CD and write it to your HD, as it is likely to be corrupt.

If the partition is formatted with NTFS, you have a much more harder task. You have the following options:

a) Format the HD and re-install NT. If you have important data that you need to save off the HD, then you can use NTFSdos from Sysinternals.com (which is supplied on my boot disk) to read the NTFS drive and extract the data.

b) Buy a Read/WRITE version of NTFSdos and use it to expand the DLL off your CD and write it to the HD as per the FAT16 instructions (PS. If you decide on this choice, I would LOVE to have a copy of the Read/WRITE version of NTFSdos, or better yet ERD {Emergency Repair Disk} Commander)

c) Install a second copy of Winnt into a different directory on the same HD. Then expand the DLL off your CD and write it to the HD in the old NT directory. You will probably have to edit your boot.ini file to include the old NT version.

Let's assume the boot.ini file looked like this (I have used my Win2K boot.ini file, which only has ONE line for the NT OS to start. In NT4 there are 2 lines; keep both lines intact):

[boot loader]
timeout=3
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows NT... Read more

1 more replies
Answer Match 54.18%

I've used Disk Director successfully before.  This time I attempted to shrink my C: partition so that I could clone to an SSD.  I had 148 Gb on 299Gb that I was trying to resize to 238Gb.  When the dust settled this bleeper reported Corrupt Master File Table.  My gut feeling tells me that 5 years of programs and tweaks are still there.  Does anyone know how to recover?  So far Acronis Recovery Expert, TestDisk and Seagate File Recovery no help.  DMDE shows daylight but what is the proper procedure to work it's magic?
I'm currently copying the D: partition of the afflicted drive just in case.
Help.

A:Partition resizing failed-now corrupt master file table on boot drive

When you ran Testdisk click on Advanced then Boot. Does it show that the backup MFT is intact?  Even the backup is actually only a few first bytes fo the MFT so it may not work even if the backup is listed as okay.
 
Also, if you can create a System Repair Disk on another computer with Windows 7 doing a chkdsk /r will try and repair the MFT.
 
You may have to recover your data with a program like Easeus Data Recovery. This would let you recover 1GB for free. After 1GB you would need to purchase a key.
 
This is why I recommend a complete disk image be done when doing any kind of partition movement. Though rare, things can go bad as you found out.
 
I am not familiar with DMDE but I would assume you need to scan the drive for it to find any recoverable files. Here is the online manual.

8 more replies
Answer Match 54.18%

Hello! Let me start by saying thanks for reading. A little help would mean alot to me.

I'm having some confusing problems with my tower right now.

Yesterday, I shut it down and restarted it to try to solve a network adapter error. I do this regularly.

It seemed to be booting up normally: it passed the XPC Shuttle screen, showed me a screen that told me:

Verifying DMI Pools
Boot from CD: _
_
Then, instead of skipping to the windows logo and booting normally, it told me:

Windows could not start because the following file is missing or corrupted:
windows\system32\config\system
It told me there that I needed my XP boot CD and to press 'r' on the first screen to start repair. I got this tower hand-me-down, so it did not come with a disk set and I neglected to make my own (silly me). I downloaded a file and used it to make a boot disk. However, when I put this boot disk in the drive, it did not boot from disk as I expected. It did not give me that option, nor can I find any way to boot from disk manually.

Instead, this is what happened: XPC screen, "verifying" screen, and then it flashes a breif, quick OS selection menu which shows TWO options of Windows XP Professional, instead of just one. I'm thinking, wait a minute, where did that come from? No matter which I select, I get the following error:

Windows could not start because the following file is missing or corrupted:
<windows root>\system32\hal.dll
Please copy or reinstall the fi... Read more

A:Corrupt hal.dll on Boot - Running into Recovery Console Problems, Need HELP!

Per http://support.microsoft.com/ph/1173/en-us#tab3

"to obtain a replacement disk, telephone the Microsoft Order Desk at (800) 360-7561, and request a replacement for your damaged disk. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, visit the following Microsoft World Wide Offices Web site:
http://www.microsoft.com/worldwide/ (http://www.microsoft.com/worldwide/)"

That's the best approach IMO. They use to say 'damaged or lost' afair so I believe that's still the case.

19 more replies
Answer Match 53.76%

It give me message - Windows failed to load because the system registry file is missing or corrupt. Status : 0xc00000e9It was just randomly Missing or corrupt. I belive this is hard disk error but I keep finding solution for month but I don't find any that worked.I don't know my computer details but what I know isComputer name - AsusChipset - AMD PhenomIf you guys can help me I will appreciate it . Hope god bless you ..

More replies
Answer Match 53.76%

Hi,

I have an old Acer Aspire 5672 WLMi with these specs

Windows Vista Business x86 SP1
Centrino Duo 1.66Ghz
2GB 666 Mhz RAM
Mobility ATI X1600 128MB

The laptop had been experiencing heating problems so I stopped using it for a while.
After I finally decided to clean up the cooling fan months later, it would appear that the OS got corrupted while sitting there...

I'm getting the following error:

File: \Windows\System32\Drivers\pvkqm.sys
Status: 0xc0000098
Info: Windows failed to load because a Critical System Driver is missing, or corrupt.

I know that a recovery disk might do the job, or I could simply reinstall a fresh copy of Vista/Win7.
The problem is, the optical device of this laptop is also broken. I cannot even access a bootable DOS
disk...

Is there any way for me to get around this problem without using a CD/DVD of some sort?
 

A:Critical System Driver is missing or corrupt...

7 more replies
Answer Match 53.76%

Hello sevenforums, I am greatly needing your assistance. Earlier today I uninstalled avast! antivirus as it was hogging up more RAM that I wanted. After restarting the PC to my dismay it would not boot up, going into a system repair which would then fail.

I looked at the details regarding the failed repair and it said \windows\system32\DRIVERS\ACPI.sys is corrupt

I went into the advanced options and it would not give me a restore point or restore image to use.

I googled for hours regarding this issue and tried several fixes using the command prompt including chkdsk, bootrec, and finally I found this which seemed to pertain to where I was at in regards to fixing this myself:

"If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.

Bcdedit /export C:\BCD_Backup

ren c:\boot\bcd bcd.old

Bootrec /rebuildbcd"

-It did find a windows installation when previously it wasn't, I crossed my fingers and restarted and still nothing.

Now when it attempts to boot it does not go into a system repair, instead, it immediately says:
-File: \Windows\system32\DRIVERS\ACPI.sys
Info: Windows failed to load because a critical system driver is missing, or corrupt.

It no longer gives me the option to go into system recovery, so I can no longer get into the command prompt, it would never boo... Read more

More replies
Answer Match 53.34%

Hello,

I've got an HP G6000 laptop running Vista 32 that has developed a fault. When I try and boot it up, it comes up with the error screen;

FILE: \windows\system32\drivers\ndis.sys

STATUS: 0xc000000f

Windows failed to load because a critical system driver is missing, or corrupt
I've done what it suggested and put in my Vista disk to try and repair it, but when it gets to the system reovery options, there is no Operating System listed. It says I should load drivers for my hard disks if I don't see the operating system, but I've not got a scooby as to what these are...

If I click on next, I get the various Recovery tool options, and have tried the Startup Repair option, which runs through the check and says it is repairing disk errors, but once it has completed this, it reboots and does exactly the same thing. I can't restore unfortunately as I've stupidly never backed it up at all, so there is nothing to restore to...

I'm guessing this is a problem with the hard drive? Unless anyone has any suggestions as to what else I might try?
Or if it is the hard drive, how I might get some stuff off it before I chuck it (My itunes basically... can cope without the rest...)

Many thanks in advance

Doc

A:Critical System Drive Missing or corrupt and cannot Repair

Are you using full version Vista DVD to boot?Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

1 more replies
Answer Match 52.92%

File: \windows\system32\drivers\ltoxvyo.sys

status: 0xc0000225

Vista Home Premium.

need some help on how i can get this machine functional again.

i do have the vista installation disc unfortunately due to the short length of the SATA connectors from the power supply they simply do not reach the ROM drive while being connected to the hard drive at the same time.

if anyone needs any more info just ask.
help would be much appreciated,

A:(Failed to load because of a critical system driver is missing, or corrupt)

Hello and welcome to the forum...

Can you tell me if you can get to your main desktop if not have you tried to boot in safe mode. Here's how to boot in safe mode just in case.

Safe Mode

But please let me know if you can get to your desktop.

Tom

3 more replies
Answer Match 52.92%

Hi,

My windows failed to load b/c a critical system driver is missing or corrupt.

File: windows/system32/Drivers/gjofl.sys

Status: 0xc0000225

Prior to this, I had received some sort of virus that microsoft security essentials claimed to quarantine. I also ran malware bytes. After the scans, my computer accidentally became unplugged and died (the battery is shot). After trying to restart, I received the error msg.

I have tried booting up in safe mode and it doesn't work.

I also ran diagnostics -- the only msg I received was: "diagnostics not found on utility partition". I have no idea what that means.

I am being prompted to insert my installation disc to repair my comp, but windows was preinstalled so I don't have that option.

Please help!

A:Windows failed to start b/c critical driver is missin or corrupt

I dont know the answer, but I have a suspicion, that maybe, that driver has something to do with the virus. I googled the driver, nothing. I looked at my computers drivers (cmd prompt and type driverquery) and I do not have it.

5 more replies
Answer Match 52.5%

Hi,

Recently my PC, a Dell Dimension E520, started having graphical problems. The problem started when I had left my PC to make a drink, when I returned to the PC the screen was in Powersave mode, but when I moved the mouse and used the Keyboard it did not return to the Normal mode, it stayed in Powersave and the PC sounded like it was still running at full speed. The PC power button was non-responsive so I had to turn the PC off at the plug.

After booting up I noticed the screen was corrupt, with lots of distorted multi coloured lines or blocks, and random rows of symbols (anyone of , $, or a symbol I do not know how to type). It would be like this all through boot, and even in Safemode.

However, when I get to Login the random symbols disappear but the lines remain making it almost impossible to use. Once or twice at login the computer screen went back and locked in to Powersave.

Once at boot it came up with an error with a message stating a certain function was repeating itself so was closed but I cannot remeber the function and this has happened once out of 20 odd boots.

I have tried searching for this problem online but I cannot seem to find an answer.

I have attached a picture of the problem at Boot

PROBLEMS: Streaky distorted multi-coloured lines at Boot and in Safemode
Random lines of symbols (,$ and other unknown symbol) at boot and safemode
Streaky distorted lines persist at and after login.

Any help would be greatly apprecia... Read more

A:Corrupt screen problems at boot and in safe mode for Dell Dimension E520

looks like your screen card has failed.

is your computer still under warranty?
 

9 more replies
Answer Match 52.08%

windows \system32\drivers\ msisadrv.sys
 
Status: 0x000000f
 
would like to repair this without reloading if possible
 
thanks
Brett

A:windows failed to load because a critical system driver is missing or corrupt

I have a few questions:
1. Do you have a repair disc?
2. If not, does the PC have a recovery partition?
3. Can you boot from a live CD (such as Puppy Linux)?
4. What were you doing before the problem started?

7 more replies
Answer Match 52.08%

Hi everybody,

This is my first post on this forum. I've recently come across a problem with my computer. I'm running Windows Vista 32 bit. I shut the computer down one day, and the next day turning it on I came across this problem.

File: \Windows\System32\Drivers\nqgbwc.sys

Status: 0xc0000225

Info: Windows failed to load because a critical system driver is missing, or corrupt.

I have no clue what this means. It said insert windows installation disc and repair computer. I did this, self repair found nothing. I then tried system restore and it could not initialize which is a pain in the ass. My last resort is to reinstall windows vista but I think I'm going to lose everything.

If anyone has any advice or suggestions it would be greatly appreciated.

Thank you,
Kevin

A:Windows failed to load because a critical system driver is missing, or corrupt.

First see if you can boot into Safemode without it giving you that error. If you can, first try searching for that driver to see if its even in your system32 folder.

I recently just checked my computer and it is not in mine by default, which means its a file relating to a third party program/app that has been installed on your machine. If you can figure out what the abbreviation for NQGBWC is from the list of installed applications on your computer, then you can isolate which program on startup is causing the failure on booting windows due to the missing system file.

As you may have already tried, i cannot simply google search nqgbwc.sys as it gives me just THIS post only. If you cannot find the problem, then the only thing possible from there is to reinstall your OS but of course BACK UP EVERYTHING IMPORTANT FIRST.

2 more replies
Answer Match 50.82%

nvidia sys tool
changed the fsb overclock
system hanged
did a reboot
sys boot image corrupt
mgr corrupt ,boot image corrupt

i cannot reinstall windows as well,when i insert bootable usb windows 7,8.1(also the current os i am runnning )
it auto enters repair mode wihout any option before that ,then getting errors 0xc00001

there is no way i can proceed from here

e8400
fatality fp in9
nvidia8600gt

A:nvidia fsb overclock,mgr corrupt ,boot image corrupt ,cannot reformat

If you can't get disk to boot try flash stick alternative provided in Step 6 of Troubleshooting Windows 7 Failure to Start which also has everything else that can be done to start Win7.

If that fail try resetting BIOS to defaults.

1 more replies
Answer Match 50.82%

You probably heard it a 100 times, but would you please help me as well?
This is making me extreamly mad. I have a new PC and it came with the problem.
Here is the file you may need:

Logfile of HijackThis v1.97.7
Scan saved at 7:46:04 PM, on 6/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Progra... Read more

A:system32 file opening at startup/boot

9 more replies
Answer Match 50.82%

I was browsin the net and came across one of those free-software sites, I clicked it and well right after like tons of downloads and stuff tried to start I immediatly X-ed out everything but I fear things were downloaded. I did a search on my pc over everything that was created that day. I managed to delete some .exe files that were created that I wasn't sure about. But now im down to this file called Winnet.exe and Comwiz.exe. I dunno what it is but I tried to delete it. But it wont cause its being ran. So I tried starting in diagnostic mode and well it still loaded even after I unclicked it! I have no clue how to get rid of it normally I wont start up in Dos but now with XP I don't have that option. Any clues?
 

A:Startup/File Problems

8 more replies
Answer Match 50.4%

All,

My hard drive crashed on my laptop. I had a running dual boot environment of Win2K and XP. Both the Win2K and XP were backed up with Acronis Ver11. After replacing the hard drive I created the partitions needed for Win2K and XP using a Win2K CD. Formatted and installed Win2k on the first partition. Did a restore of Win2K via Acronics. I used the restore because of the other software I had installed/running on the first partition (Win2K). The XP/OS application I have needs three partitions. The three were created by the Win
2K CD and then formatted via Disk Management (Win2K). Next I restored my XP/OS via Acronics on the second partition. Modified the Boot.ini file for both Win2K and XP. The Win2K boots no problem. Selecting XP I get the following error: Missing or corrupt file Windows\system32\config\systemd. I did copy in the NTldr and NTDetect from the i386 folder (XP CD), to the XP OS no change.

Thanks for your Help in advance

Ripcord2
 

A:Solved: Missing or corrupt file "systemd" on a dual boot

Copying ntldr and ntdetect.com, and running fixmbr and fixboot from the repair console
should work. If not, do a complete repair from xp cd boot.
 

3 more replies
Answer Match 50.4%

I am trying to fix my sisters laptop, which is a hp pavilion dv6 2100nr. She told me she dropped it while it was turned on and it wont start up anymore, it also has a new issue causing the system to only power on or stay on when the laptop is charging. I started by running windows start up which just looped, then I ran windows 7 and noticed there are 4 partitions the system, operating, hp tools, and recovery. I deleted the system and operating partitions and reinstalled win 7 on the partition. The reinstall was still no good after restarting it looped start up repair again, I ran another installation of win 7 and same results except this time the computer started up fine and I installed missing drivers and win updates restarted the computer and I was back at the beginning again with the startup repair looping again, safe mode goes right to issue at hand. Im debating what I should do other than deleting all partitions and formatting the hard drive, then running clean install of win 7. Anyone have a solution or a suggestion, Here are the details after last re-installation of win 7 and start up repair beginning:

the following startup option will be repaired:
Name: Windows Boot Manager
Identifier: {9DEA862C-5CDD-4E70-ACC1F32B344D4795}

The following startup options will be added:
Name: WIndows Recovery Environment (recovered)
Path: Recovery \WindowsRE\Winre.wim
Windows Device: Partition=E: (13424MB)

A copy of the current boot configuration data will be saved as: C:\Boot\BCD... Read more

A:startup problem - startup loop/corrupt registry

I would suggest wiping the hard drive (with DBAN or KillDisk) and reinstalling Windows with the HP disks.
If the system still has problems - then it's most likely a hardware issue and it will need repairing.

2 more replies
Answer Match 50.4%

This must be one you guys have heard before, however i think mines a little differernt.

Ok i boot my comp and just before loading screen it comes up with
Windows ould not start becuase the following file is missing or corrupt:
\Windows\System32\Config\System

Now, i have found what microsoft says to do, which is to put a windows CD in and press r, to go to the command promt screen in order to put in a whole lot of code. Fair enough i say, looks easy enough.

One problem though, i put my windows disk in, i press r. At this stage the instructions say the black screen should first ask me for a password to log in as admin however mine doesn't. I then go to type in the first bit of code the microsoft instructions tell me to type which is MD TMP i then get a message saying access denied! i type help, see a list of commands and found the logon command, so i tried that except it doesnt give me a list of admins where i should then be able to type in the password and log on in order to be able to type the code which microsoft has to me to type.

Any help would be greatly appreciated! i really cbf formating my hardrive.

btw running windows XP SP2. Comp is P4, 1gig ram. fx5700 graphics card.
PS: instructions i am refferring to are
http://support.microsoft.com/kb/307545

A:No boot, File missing or corrupt: windows\system\config\system

Went through the same thing with my older computer (HP Pavilion 502n/WinXP Home). Nearly brand new when it was given to me by a friend, three years ago, who forgot to give the Windows recovery disk. Then in mid August, it pulled a similar stunt as yours.

At First it was blackscreen with "Windows not shutdown completely and options to go into "safemode" or normally. That lasted a couple of times when it suddenly would not complete the boot up and got a similar message as you did.

Took it to a computer tech, who found a BIOS glitch and thought he had fixed it.

Then three weeks later, in early September, it did it again. Would not boot up completely several times. Then it finally did....after going online for a while, it started crashing and restarting every 20 minutes. Eventually it finally did boot up to show something else on a blue screen with a list of checking files systems on C: with this:

1 of your disks need to be checked for consistency. You may cancel the disk chk at any time.
CHKDSK is verifying files (stage 1 of 3)
CHKDSK verifying indexes (stage 2 of 3)
Deleting index entry CAUGNJQR in ...and on and on until it reached 94% and crashed.

another boot and it was CMOS Checksum and so on.
At fourth bootup, it finally reached screen with F keys and I hit them to go into Safemode and HP system recovery (non destructive file mode).

After five hours, it completed that and Crashed. I finally boxed it up for a couple of days to take back to the... Read more

8 more replies
Answer Match 49.98%

computer wont boot up at startup. A black screen appears at start up with blinking white curser in upper left hand corner. If I hit f2 for startup and then escape out it will boot up.

A:boot up problems at startup

What happens you opt for safe-mode (F8 menu) if you can get there before trying F2?

3 more replies
Answer Match 49.98%

Hello everyone,

I recently bought an acer v nitro laptop, its been a month and everything was great till there was a recent update on windows 10. Since then, I am having multiple problems.
1) sometimes when I boot my laptop, I get a blue screen with a running circle which stays for hours. I have to do a hard reset with the power button and sometimes my laptop turns on properly.

2) When my laptop goes to sleep, I can wake it up and enter the login password - then again I get the same blue screen with a running circle.

I am going crazy with this problem. I removed all the recent updates, restored my computer to a previous state. but nothing is working so far....

Please help.....

More replies
Answer Match 49.98%

Hello there guys.
I hope there is someone out there that can help me will a small annoyance that has crept into my computer.
Each time I start up / boot the computer, 'My computer' window automatically opens, not a major problem obviously, but an annoyance none the less.

I have ran my anti-virus, Norton and spyware checker, Ad-Aware - but still the problem exists.

I had a quick look into the 'startup' menu by running the 'msconfig' utility but I'm afraid I could make no sense of it!

Hope the above helps, but I'll try and provide any other info. you may need.

Thanks
Currants.

O/S - Win XP (sp1)
CPU - Athlon 1333 Mhz
HDD - 40 Gb
Mem - 768 Mb
 

A:Startup / Boot problems

16 more replies