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Am I infected? Can't start Wxp in safe mode

Q: Am I infected? Can't start Wxp in safe mode

I have Wxp Pro on a Dell pc. I get no pop-ups, but programs are slow to open and slow to run. I can't start the pc in safe mode by using F2, F8, F12, etc. When those keys are used, the pc ignores it and starts normally.
When a browser window is open, I can open a site, can scroll thru the site, but can't click on any links or buttons. It acts as if it is just a graphic.
One strange thing, if I minimize the browser window, then maximize it again, I can then surf inside the site.

I have run Ccleaner and Ada-ware. I then ran Rkill, then SuperAnti-spyware and Malwarebytes. Running a full scan on both. SuperAnti found 53 items, quarantined all, but no help. Malware did not find any issues.
I've tried a system restore, but keep getting "can't restore system.......".

Any fast help is appreciated, this is for a school secretary's pc.
Phil

A: Am I infected? Can't start Wxp in safe mode

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txtOr at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt=============================================================================Please download GMER from one of the following locations and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.IMPORTANT! If for some reason GMER refuses to run, try again.If it still fails, try to UN-check "Devices" in right pane.If still no joy, try to run it from Safe Mode.

9 more replies
Answer Match 75.6%

Hi,
 
I have a laptop running windows 7 that has been infected with Antivirus Security Pro.  When I try to start in Safe Mode the computer keeps restarting before I can do anything.
 
I can not download any malware removal or any other software.
 
I can not seem to start any programs.

A:Infected with Antivirus Security Pro, will not let me start in safe mode

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into ... Read more

36 more replies
Answer Match 75.6%

I have a relatively new Vista Home system which was running fine until last night, when running an exe windows showed the command prompt listing keygen.exe, and serial.exe. Then another was listed, and Windows said something had stopped responding, and it would shut down in 1 minute. It restarted, and after the boot screen, microsoft loading bar the screen usually just remains black, and eventually reboots. Sometimes you see the vista logon scree and it says please wait, only to go black and do the same. Although there's also a short delay with a black background only with a cursor, I can load in safe mode. Here I've run a full AVG anti spyware (formerly ewido) scan which some stuff, unfortunately I can't find reports of that or Avast AV I ran, but I thin it picked up a keygen archive, and deleted 1/2 trojans, moved some other stuff to the chest. In add/remove programs I've found an un-installed some oberon media entries, including big kahuna reef 2, galapago, and others. Tried system restore which couldn't log in, with same black screen problem. I'd rather not re install as I the systems nicely setup, plus I don't have Vista Home Premium CD, only an ultimate which. It's still the same, desperate for help, thanks in advance.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:22, on 09/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network suppor... Read more

More replies
Answer Match 75.6%

I have a relatively new Vista Home system which was running fine until last night, when running an exe windows showed the command prompt listing keygen.exe, and serial.exe. Then another was listed, and Windows said something had stopped responding, and it would shut down in 1 minute. It restarted, and after the boot screen, microsoft loading bar the screen usually just remains black, and eventually reboots. Sometimes you see the vista logon scree and it says please wait, only to go black and do the same. Although there's also a short delay with a black background only with a cursor, I can load in safe mode. Here I've run a full AVG anti spyware (formerly ewido) scan which some stuff, unfortunately I can't find reports of that or Avast AV I ran, but I thin it picked up a keygen archive, and deleted 1/2 trojans, moved some other stuff to the chest. In add/remove programs I've found an un-installed some oberon media entries, including big kahuna reef 2, galapago, and others. It's still the same, desperate for help, thanks in advance.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:22, on 09/05/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Minefield\firefox.exe
C:\Users\Kristian\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Pa... Read more

A:Infected with trojan, Vista won't start aside from safe mode

Quote:




Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.




Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly

----------------------------------------------------------------------------------------


I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.


Installed Programs

Please could you give me a list of the programs that are installed.Start HijackThis
Click on the Misc Tools button
Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and ... Read more

3 more replies
Answer Match 75.6%

Hi, Suddenly today our PC shut down spontaneously.  I can turn it on and sometimes get to the safe mode screen, but when I hit enter to get safe mode, the computer once again shuts down.  If I immediately try to restart, the computer won't even get to the first page without shutting down.  What to do?
thanks!  Barbara

A:Infected? Computer won't start long enough to get into safe mode

Is Safe Mode with Networking any better? What is your Operating system? Did you notice if you had any malware pop up or you were removing some before this happened.

4 more replies
Answer Match 75.6%

Hello,
 
I have a Dell laptop which is infected with Infected Antivirus Security Pro, will not let me start in safe mode:
Windows 7 Home Premium, P4 Dual Core T4300 2.10GHz, 4.00 GB,  64Bit 500GB HD.
 
I tried running malwarebytes and all .exe file execution are blocked by Antivirus Security Pro, tried to restart in safe mode as soon as it gets to desktop it shuts down and restarts.
 
Need help removing please, Thank you

A:Infected with Antivirus Security Pro, will not let me start in safe mode

Before you do anything just try and "activate" it using this code, its a longshot but sometimes it works and you will be able to run malwarebytes and other tools
 
AA39754E-715219CE
 
See video for help on to do this
http://www.youtube.com/watch?v=y58O8bqx9sQ

6 more replies
Answer Match 74.76%

Hi - I was following another post where Afflack (splng?) was helping someone with the same issue.  I was able to create a FRST text file as he instructed.  However, in the post I was following, Afflack took this info and created a fix file for the user's computer.  I am hoping the same can be done for me.  Here is the contents of the FRST scan.  If I need to provide anything else, please let me know.
Thanks - Dinx
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 31-10-2013
Ran by SYSTEM on MININT-K0HBV6E on 01-11-2013 14:12:54
Running from F:\
Windows 7 Professional (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [nwiz] - nwiz.exe /install
HKLM\...\Run: [NvCplDaemon] - RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
HKLM\...\Run: [NVHotkey] - rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
HKLM\...\Run: [PDVDDXSrv] - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-24] (CyberLink Corp.)
HKLM\...\Run: [ccApp] - C:\Program Files\Common Files\Symantec Shared\ccApp.exe [115560 2010-06-09] (Symantec Corporation)
HKLM\...\Run: [GrooveMonitor] - C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Micr... Read more

A:Infected with Antivirus Security Pro and cannot start Windows 7 in Safe Mode

Sorry for the mis-spelling - the person who was helping was Aaflac.

3 more replies
Answer Match 74.76%

I am having the same issue posted by KellyV6726.  I have the "Antivirus security pro" virus but can't follow the fix instructions because it won't let me boot in Safe Mode of any form.   I followed the instructions from Aaflec in KellyV6726's  post and created a FRST.txt file, which I'll paste below.  Since Aaflec took Kelly's FRST file and created a fix file, I am hoping someone can do the same for me - or tell me how to do it.  (I initially posted this issue in the "Am I infected" forum, but received no replies so I'm assuming that was not the right place!) 
 
The contents of my FRST file:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 31-10-2013
Ran by SYSTEM on MININT-K0HBV6E on 01-11-2013 14:12:54
Running from F:\
Windows 7 Professional (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [nwiz] - nwiz.exe /install
HKLM\...\Run: [NvCplDaemon] - RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
HKLM\...\Run: [NVHotkey] - rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
HKLM\...\Run: [PDVDDXSrv] - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-24] (CyberLink Corp.)
HKLM\...\Run: [ccApp] - C:\Program Files\Common F... Read more

A:Infected with Antivirus Security Pro and cannot start Windows 7 in Safe Mode

Hello Dinx I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", th... Read more

26 more replies
Answer Match 70.98%

Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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Answer Match 70.98%

I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen then the screen turns black and sits there. I have to hard reboot. I ahve used a repar CD and i have come across an error 0x800700b7, i have also recived this when i tried to work around this problem "identifier {9dea862c-5cdd-4e70-acc1-f32b344d4795}"

OS= Win 7

A:System will only start in Safe mode, Clean virus in safe mode

You can spend a lot of time trying to fix the boot problem and clean the virus from the computer, or you can nuke it and reinstall Windows. I wouldn't bother trying to fix it, personally - I'd back up what I could and then I'd install Windows again.

9 more replies
Answer Match 68.46%

I am writing from my own laptop, but the problem I am having is with another laptop.It is a Sony Vaio running Windows Vista.I am getting an error message when trying to turn it on--Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:1. Insert you Windows installation disc and restart your computer.2. Choose language settings, click next3. Click "repair your computer"If you do not have the disc (of course, I don't!) contact your system admin or computer manufacturer for assistance.File: \Windows\system32\config\systemStatus: 0xc000014cInfo: Windows failed to load because the system registry file is missing or corrupt.

A:Windows VISTA: Failed to start...won't start in safe mode, or any other mode!

Typically the system32 Files I would simply replace and expect to get back in to Windows, but with The Registry file being purported as Damaged or missing I would recommend re-installing windows. You can get restore CD's from your manufacturer.

If you tap the F8 key on boot and get options to boot into other modes, I would pick Last known good configuration as you might fix the problem this way.
Not likely, but it's worth a shot.
Good Luck

1 more replies
Answer Match 66.36%

Hi Guys n Gals , my name is Mark , I have an old laptop I am trying to get going , it has never been online so its not a virus , and the cd rom does not work , and no USB sticks have ever been plugged in all it was used for was playing bejewelled the old one and windows games , not pad then kind of tasks . once shut down moved to new place , unpacked , it would not start up.   by this I mean ... the screen that shows up usually after a improper shut-down .... Safe mode ... Safe mode with network .....  Start windows normally ... that screen ...  no matter what selection I make it freezes there and I can no longer move or alt cntr del ... nothing works .. power button . also Its so old i cant figure out how to boot from usb as the cd rom does not work . I thought I figured it out , but it kept bringing me to the start normally ,,, safe mode ... safe mode with networking screen after 15 seconds of black screen , witch is the reason I thought it was working because generally when I boot other computers the screen goes black with the small flashing thing in the corner for a few seconds then starts booting windows , but this one brought me to that menu then froze ...   
here is a pic of the menu i speak of .
 
 ACER TravelMate 4000 Series MODEL: ZL1
 
Thank you very much for reading my post!
 
Mark

More replies
Answer Match 65.1%

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

14 more replies
Answer Match 65.1%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

9 more replies
Answer Match 65.1%

I had this machine built just over a year ago, and only had occasional crashes (no particular activities seemed to generate the issue). About 2 months ago the crashes became more persistent, and upon restarting the machine would have trouble loading normal mode. At the screen that reads "welcome" the spinning wheel would simply freeze, and the computer would lock up. As this problem persisted the computer would either automatically reboot itself each time, or crash into a BSOD and run a dump. I can, however, start it in Safe Mode without issue.

It had been running the same install of windows 7 ultimate x64 until a couple of weeks ago when I attempted to reinstall. This solved nothing, so I reinstalled again, this time deleting the partitions and formatting the drive. Again, the problems persist. I'm inclined to think they're hardware related at this point, but I'm in no way an expert.

From the most recent BSOD:




Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009500010
BCP2: FFFFF880108EAF10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


My system stats:
MB - Asus P6X58D-E
CPU - Intel i7 950
RAM - 3 x 2gb Kingston HyperX DDR3 1600 SDRAM
HD - Western Digital 640gb 7200 rpm SATA 6gb
Vid - EVGA GeForce GTX 460 ... Read more

A:BSOD during startup for normal mode. Can only start in safe mode.

Look at Computer lags every couple seconds

Try the following:
1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Update to SP1Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Also, it appears if it is hardware, it is probably your graphics card. Recommend trying a different display card and seeing if it resolves the issue (borrow one from someone if you can since buying one and replacing the old one may not fix the problem and may be a waste of money).

Edit: I know you may not be able to do all above steps in safe mode, but do what you can.

6 more replies
Answer Match 65.1%

Hey guyz,

I am really in a great trouble. I wonder if some one could help me out with this issue.
My os details: Windows XP service pack 2.

My machine is unable to start normally. It always shows me the black screen with mouse pointer on it.
When I restart my machine it shows me the options to start my windows in:
Safe mode
Normal mode
last known good configuration

I am only able to start my windows If I select 'last known good configuration'. With the rest two I again go back to black screen.
I really cant continue my work like this any more.

Can any one give me a good solution for this?


Regards
swetha
 

A:Unable to start windows XP either in safe mode nor in normal mode

What is the brand and model of your computer, or motherboard, and what sort of Windows operating system disk you you have... OEM, Dell, Gateway, HP, or other recovery disk?
And how old is your system?
You either have a bad infestation, or a defective hard drive, video graphics, or memory module.
We can perhaps help more when we know what you have available.
 

7 more replies
Answer Match 64.26%

I have a Windows 8 laptop and I just ran into a problem where it will not start at all. I need to fix it because it is my main PC.

A:Windows 8 will not start in normal mode or safe mode

What is it exactly that the laptop's doing, just prior to its: not starting at all?  What is on display?  What happened when you tried troubleshooting by booting from either a DVD or USB stick?

4 more replies
Answer Match 64.26%

Hello all,

I am having trouble with my fiance's laptop computer with Windows XP Home SP2. I am not able to establish a connection to the internet so I cannot run any of the online scanning tools, however I scanned and cleaned the computer in safe mode with Spybot S&D which was installed on the computer. I tried to download and install via jump drive AVG Free 8 and a current version of SpybotS&D. Unfortunately the installations failed due to the lack of internet connection. I ran Hijackthis and saved this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:52 PM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bfirst.info/in.cgi?2&key=mobile+home+refinace
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Prog... Read more

A:Cannot start in normal mode or safe mode w/ networking.

Hello skate2him and welcome,

While I see the many infections present on the system, I'd prefer to see a more comprehensive set of logs before I begin.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to usb stick and transfer it to the Desktop of the infected computer.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste th... Read more

19 more replies
Answer Match 64.26%

After encountering a couple virus, I was suggested to sue ComboFix and after the program took control of my system, it had to restart and when it did, it wouldn't let me back into Windows.

I'm using a cracked copy of Windows XP and there is information in the computer that I don't want to lose. However, every time I try to start safe mode, it will just load all the drivers and restart the computer and when I boot the computer in normal mode, it asks me for product key which I do not have. I used to patch it when I was able to get into Safe Mode.

I'm stuck in the normal mode, looking at the popup that states.

"Windows Product Activation"
This copy of Windows must be activated with Microsoft before you can log on.
Do you want to activate Windows now?
Yes No"

I do not have a bootable Windows XP to access Recovery Console and I'm not sure if it will help me either, will it? Please help, as there is data I need.

Thanks!
Flowerpoddess

A:Cannot start in safe mode nor normal mode [Windows Xp]

Makes me laugh when people request help for cracked copies of Windows.

Get a genuine copy.

Get a life.

6 more replies
Answer Match 64.26%

Now here's a strange one... my computer will not reboot in safe mode. I turn on the computer, press F8, select Safe Mode (no networking), and the computer will reboot, give a message saying it was unable to successfully load windows, and ask me how I want to boot the system.

I have no problems loading windows normally.

Not sure if it will help any, but I'm also getting help in the HijackThis forum for some malware issues.

Any help would be greatly appreciated.
Matt

A:Win Xp Pro Will Not Start In Safe Mode... Reboots In Norm Mode

Let's wait until the HJT Team is finished with your log. Many "bad guys" will try to disable Safe Mode because it'll prevent their bad stuff from loading.

8 more replies
Answer Match 64.26%

Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. Below is a Hijack This scan log done in Safe Mode.

Any help or suggestions are most appreciated

-----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:53:08 PM, on 8/15/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18639)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Users\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0109&m=et1161-05
R0 - HKCU\S... Read more

A:Safe-mode works only, won't start in normal mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/465454 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

35 more replies
Answer Match 64.26%

Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

16 more replies
Answer Match 64.26%

Hello, I'm trying to help a friend whose computer (OS Vista Home Basic with SP1) has been having a lot of trouble, and it's getting worse.
Their computer can only start in Safe Mode, trying regular mode just makes the screen go black, and it crashes. He can't download hijack this while in Safe Mode.\

I tried having him run a scan with BlueScreenview, but nothing is showing up, here's a screenshot of that in case it helps:
http://s102.photobucket.com/albums/m93/okuni2/?action=view&current=bluscreen.jpg

Any help or suggestions are most appreciated

A:Safe-mode works only, won't start in normal mode

HJT is an outdated malware-removal tool...your suggestion to run it implies the possibility of system infection.

Is that correct? Have you run any scans for malware from safe mode?

Louis

4 more replies
Answer Match 64.26%

guys, i am stuck in an infinite loop it seems. i was trying to start my pc in safe mode, to delete a .exe file from C:\Windows\System32 which was suggested by a post to fix the "windows not genuine problem". To be able to do that, i ran msconfig and selected /safeboot under BOOT.INI tab. now everytime i try to reboot my pc it asks me to select an operating system (windows xp pro/microsft windows) if i select windows xp then it asks me to select a startup mode (safe/normal/last successful) and then no matter what i select it will reboot it self, and do the same again. If i select microsoft windows (instead of xp) then it shows MS Windows 98 screen and then goes into DOS prompt. from what i have read in some of the threads is that, i have a virus which is preventing my pc to boot in to safe mode, and because i have selected /safeboot from msconfig windows will only boot in safe mode, meaning i am stuck. the workaround these threads were suggesting was to find the boot.ini file and rename it to something else, which would fix the problem, because this file holds the info about in which mode your pc should boot. i tried to rename this file from command prompt (i cant get into windows, thats why), using "ren c:\boot.ini boot.ini" but it says file name invalid. i think this is because its a hidden file. then i tried "attrib -h boot.ini", but it says attrib cannot be used in DOS mode. urghhh. anyone has any ideas?
 

A:windows xp will not start in safe mode/normal mode

12 more replies
Answer Match 64.26%

Hi,

Last week my home computer got a virus - PRO ANTI VIRUS 2009. I panicked and shut down my computer. When I got to the office, I searched on how to remove it and was advise to download MALWAREBYTES and run it on safe mode. I did that and run the program on my home computer three times. The last run showed 0 infection. Thinking that I now have a virus free computer, I tried to run it on Normal Mode. But my home computer won't open on Normal Mode!!! I tried pressing F8 and running everything from Safe Mode with Networking, Normal Mode, even system restore, etc.

Oh I also tried to run the system restore disk and just start from scratch, but my computer says it cannot be run on Safe Mode.

Please help as I think it will be expensive to bring to a technician...unless I really have no choice!

A:Computer does not start in Normal Mode, Only in Safe Mode

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logs: DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

1 more replies
Answer Match 63.42%

It keeps Restarting and doesnt ever let me get to my desktop to perform a system restore, then there is a blue screen of death with stop code 0x00000ed....I don't know what to do please help me.

More replies
Answer Match 63%

hi i have just built a new build for a friend using a asrock n68c-s ucc with 4gb of ballistix ddr 2 split across 2 stix plus a 1tb samsung hdd and an lg dvd rw and the only way i can get it to boot is in low res mode i have tryed adding a geforce 9600gt and still the same any ideas thanx in advance.

A:help new build will only start in low res mode or safe mode

You need drivers for your gfx-card: Drivers - Download NVIDIA Drivers

4 more replies
Answer Match 63%

I can't start up my computer in any mode ,not even safe mode. Is there anything I can do besides reinstall windows? I checked in BIOS and it said primary and secondary ide slave not detected how do I fix this problem?
 

A:I can't start up my computer in any mode, not even safe mode.

Did you check the cable connections inside your computer?
Shimsar
 

2 more replies
Answer Match 62.58%

Windows 7 Home Premium 64-bit on Dell XPS 8100 with Intel Core i5, 650@3.20 GHz, 8Gb RAM, worked flawlessly out of the box in April (for five months). For a few weeks, powering off had produced "Installing Windows Updates, 1 (etc) of 8" - each and every time. Two days ago, power on results in normal system start until Windows Log In screen, which lasts about 2 seconds; then monitor displays all sorts of pretty colors. Left alone, the system restarts and ends in Black Screen with Start options; Start in Safe Mode works fine. System Restore works fine. But, removing power and starting again (cold) repeats above performance. Have attached zip file of Windows_NT6_BSOD_jcgriff2; but could not figure out how to include a Performance Monitor Report (no User Defined, or System reports shown).

A:BSOD on Start - able to start in Safe Mode and Restore

  
Quote: Originally Posted by peteinkent


Windows 7 Home Premium 64-bit on Dell XPS 8100 with Intel Core i5, 650@3.20 GHz, 8Gb RAM, worked flawlessly out of the box in April (for five months). For a few weeks, powering off had produced "Installing Windows Updates, 1 (etc) of 8" - each and every time. Two days ago, power on results in normal system start until Windows Log In screen, which lasts about 2 seconds; then monitor displays all sorts of pretty colors. Left alone, the system restarts and ends in Black Screen with Start options; Start in Safe Mode works fine. System Restore works fine. But, removing power and starting again (cold) repeats above performance. Have attached zip file of Windows_NT6_BSOD_jcgriff2; but could not figure out how to include a Performance Monitor Report (no User Defined, or System reports shown).


These were both caused by hardware. Please read these to find out what it means and what to try

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it... Read more

2 more replies
Answer Match 62.58%

hi..found a computer in the garbage its a pony but it has a soyo motherboard with a pentium III 450mhz and 512sdram.It never would start windows normal but would in safe mode,so now i did a diskcheck and restarted now it gets hung up on the system32\drivers\agp440.sys...at least thats the last one that pops up before it freezes...im new to this and this forum but if anyone can help id greatly appreciate it...thanks..
 

A:windows wont start...did start in safe mode now cant even do that

6 more replies
Answer Match 62.58%

All my MS Office 2013 programs crashed tonight and I'm trying to figure out what happened. I'm following the instructions here:

https://support.office.com/en-ie/art...8-2d9b8301a2fa

This is the section I'm trying to follow:

Starting the application in Safe Mode is a great way to find out if the problem is caused by and add-in. To do this, go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:

Type excel /safe and press Enter to start Excel 2013. Type outlook /safe and press Enter to start Outlook 2013.
Type winword /safe and press Enter to start Word 2013.
I'm at the start screen and the only place to type anything is in the search box. Is this correct? Because when I type outlook/safe here, it just brings up articles about opening Outlook in safe mode. Isn't it supposed to launch Outlook? What am I doing wrong?

This may be the wrong place to say this, but I HATE windows 8. Sorry.

A:How to start programs in safe mode from the start screen?

Well that worked for me, make sure you get the spacing's on the forward slash correct. The top sections was Program start excel safe mode. I clicked it and excel opened in safe mode? I don't think this has anything to do with windows 8.1 seem the method was the same in windows 7
I'm no Office expert but it sounds like you have some seriously damaged files in Office, you could try a repair install perhaps that would fix them for you.

7 more replies
Answer Match 62.58%

Hi. I got some knowledge on repairing computer problem but i got this particular one i wasnt able to fix. Ive tried everything i know to try and fix it before doing a fresh install but coming to this site as a last resort. Ive done everything from safe mode to sfc scan to chkdsk /r and nothing. Only thing is sfc /scannow have found some corrupted sys file but was unable to fix some of them. I cant log into safe mode so cant install any fixing program either to run it through cmd (thats the only thing i have access to) system restore cant help cause pc say there is no restore point but last time i was able to power on pc without problems it updated some files and made a restore point when done and that was weird when it didnt find any rp. Please I need some help here since im running out of resources. Hopefully someone can help me. Thanks

More replies
Answer Match 61.32%

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006F7A4E0
BCP2: FFFFF88003D72410
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040216-21356-01.dmp
C:\Users\Brandon.Brandon-PC\AppData\Local\Temp\WER-42385-0.sysdata.xml

The computer will give me the BS then give me the choice to load in Safe Mode or not. If I let it turn on normally the computer restarts to blue screen again after reaching the windows screen prior to the log in screen.

If anyone can help me resolve this, it'll be much appreciated.

A:BS on start up. Cannot start computer without Safe Mode on.

Hello Brandon and welcome to 7forums!

Looked at the most recent dump files and all point to the 0x116 BSOD known as VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed

I also noted that your graphics card drivers were a tad old:
Code:
12/19/2012 2:38:55 PM C:\Windows\system32\DRIVERS\atikmdag.sys
But I couldn't pin point the exact model of your GPU so please use the AMD autodetect utility to update the drivers:
AMD Driver Autodetect

Cheers, Boris

2 more replies
Answer Match 61.32%

On Friday when booting windows failed to start and went into auto-repair. It did start then and again the next day. However this morning it failed again and the auto-repair was not able to resolve the issue, including when I told it to do a system restore.

I have tried to start windows in safe mode but rather than booting and the list of windows files is done I get a blue screen for 1 second and am back at the windows failed to launch screen (repair windows or start normally options). On two occasions while tapping f8 to get into safe mode while the screen was displaying "boot from cd/dvd" an error message came up stating that there was a disk read error.

A:Windows won't start, also won't start in safe mode.

It sounds like it's possible the hard disk has developed a problem. I'd suggest going to the manuf's website and downloading their tool for checking that specific model drive. Hopefully they will have an ISO that can be burned to CD or USB stick and you can boot into the tool and have it check the drive.

To boot from a CD or USB stick this option must be enabled in the BIOS... and sometimes the advanced boot screen that allows one to choose to boot from an alternate device has to be enabled before it can be accessed during boot (usually by tapping F12, but it can be different for different machines). So you might have to boot into the BIOS to enable these things before it will boot from a CD or USB stick.

But maybe someone else has another preliminary, easier option to try first. But a read error sounds indicative of a HD problem.

4 more replies
Answer Match 61.32%

Logfile of HijackThis v1.99.1
Scan saved at 2:49:47 PM, on 1/16/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.platinumpartner.com/membe...usic/index.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - vBadvanced 9-3-3 5 - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - vBadvanced 9-3-3 4 - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - vBadvanced 9-3-3 3 - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: ATLDistrib Object - vBadvanced 9-3-3 2 - C:\WINDOWS\System32\mljjj.dll
O2 - BHO: CNisExtBho Class - vBadvanced 9-3-3 1 -... Read more

A:PC will only start in Safe Mode - very slow before when it could start normally

Hello and Welcome to TSF!!

You will probably need to load the files to a cd on another coumputer if you can't start in normal mode.


Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Also if you have any programs that may prevent system changes (like Spybot's TeaTimer program, Ad-aware's Ad-Watch, and others), make sure you disable them before doing any of the fixes (or accept the changes for the fix we give you when asked by the programs).

Go to My Computer->Tools (or View)->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders (it's Show all files for Windows 98).
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Make sure you downloaded, installed, updated and ran these programs (run in Safe Mode) already - Ad-aware, Spybot and Ewido (only if you have Windows 2000 or XP). If y... Read more

19 more replies
Answer Match 61.32%

So the other day, i was watching a video on my computer and the entire thing just white screened and died,
Then when ever i started it, it would blue screen, then start the whole thing again,
So i re installed windows, and after i reinstalled it will now only start in safe mode, this is the start up screen, as you can see there are some mistakes in the writing.


Even when i tell it not start in safe mode it does.



So my friend talked me through resetting my motherboard bios, but it will still only start in safe mode, i have disabled it in control panel.



This is what it looks like when i unplug the harddrive and turn it on, so it isnt a problem with my HD, so i was wondering if i could reset my motherboard to factory defaults, my motherboard is an asrock 970DE3/U3S3

A:PC will only start in Safe mode even when i tell it to start in normal

Yes, you should be able to reset the bios for the motherboard to defaults. But to do that you need to get into the bios and find the section that has reset to defaults button.

2 more replies
Answer Match 60.48%

Hi, I'm using Windows 8.1 and I followed the instructions on this site for starting in safe mode but when I got to the list I tried pressing 4 and F4 but the keyboard doesn't seem to communicate with the computer at this stage.
 
I also followed instructions so enable F8 safe mode start up but for some reason it doesn't work.
 
Any help would be appreciated, thanks

A:Can't start in safe mode

Welcome,
May I ask why you are trying to start in this manner? If there are other problems it would be mopst helpful if you can describe them.
thanks
 
Dick

4 more replies
Answer Match 60.48%

Thanks for this site. This is my first post, hope I did it right. I have xp pro sp2. It will only start in safe mode w/o network. When starting norm it gets to loading settings page and freezes. In safe mode trying to load aaw2008 I get the message systmem admin has set policies to prevent install. I am the admin. I have already ran regCure and noadware but no luck. Thanks for any replies.

A:will only start in safe mode

Possible infection...one of the things infected systems have in common (sometimes) is the inability to install/use any mechanisms for rooting out the malware.

Tried any online scans?

Louis

3 more replies
Answer Match 60.48%

DDS (Ver_2012-11-07.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.7.2
Run by Sophie Benshitta at 14:23:22 on 2012-11-17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3318.2685 [GMT -5:00]
.
AV: Kaspersky Internet Security *Enabled/Updated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - c:\program files\kaspersky lab\kaspersky internet security 2013\ieext\contentblocker\ie_content_blocker_plugin.dll
BHO: Somoto Toolbar: {652853ad-5592-4231-88c6-70661... Read more

A:xp won't start up. will do in safe mode only

Hello and welcome to TSF.

I am currently reviewing your post. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification then click Subscribe.
----------

Please download aswMBR to your desktop.
Double click the aswMBR icon to run it.
Click the Scan button to start scan.
If you are asked to update the Avast Virus database please allow it to do so.
When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.


Click the image to enlarge it
----------

Please download TDSSKillerDouble click TDSSKiller.exe
Press Start Scan
Do Not Attempt To Fix Anything Now. We just need to look over the report and be sure we are removing the correct
items.
Attach the log in your next replyA copy of the log will be saved automatically to the root of the drive (typically C:\)

----------

13 more replies
Answer Match 60.48%

Okay,
I recieved the following message after a forced restart after windows updates were installed:

"We are sorry for any inconvenience but Windows was unable to start successfully"

My options are to start in Safe Mode , Last known config or normal.

Safe Mode is the only thing that works.

Also System Restore would not work

Also System Recovery from Sony Vaio Recovery Wizard would not work.
There were four security updates and an update for Windows Media Player 6.4 that I let updater install (weird cause I have MP 10)

So,
In safe mode I deleted all the updates that installed right before the error and also reinstalled windows media player 10.

Still can only start in Safe Mode
I am going nuts
Please help guys: eek:
 

A:Can only start in Safe Mode

10 more replies
Answer Match 60.48%

Loading files hangs up on atipci64.says

I am having so much trouble getting my system back to working
 

A:cant start in safe mode

atipci64.sys

That's your graphics driver. Try starting in safe mode and uninstall ATI graphics driver, then see if Windows will start in Normal Mode (allbeit the resolution will be way to low without the correct driver, but you can download a new driver from your PC manufacturer or from AMD as appropriate.
 

2 more replies
Answer Match 60.48%

In short:
I got an error message when rebooting after restarting after dowloading some windows updates. I tried starting in safe mode, but my laptop will not start in any of the modes listed on the Advanced startup Options Menu. The error message persists when any of them are selected.

In long:
The error message I keep getting is: STOP: c000021a {Fatal System Error}. It appears after the Windows XP title screen. The first time a got this message was after my computer restarted after Windows automatically downloaded updates. But before this happened, i uninstalled a program and driver for an external DVD burner I used to backup some data. I think this may be the cause of the problem becuause some research i did on the error message said it had something to do with drivers. Anyway, I followed some instrcutions that said to start in safe mode, so i did that, but the error message appeared in the same spot. Then I tried some other options on the Menu, and none of those worked. I was just wondering what my problem might be and maybe some possible solutions to get me into windows. Thanks in advance for any help you can provide.

A:Won't start in safe mode

found this at microsoft STOP: c000021a {Fatal System Error} The file and directory permissions may have been changed on the system root (%SystemRoot%) directory or its subdirectories. Several combinations of permissions may cause this behavior. For example, if you set file permissions to Read/Execute or Read-only in the system root directory and all its subdirectories, the behavior above occurs.It further states that it applies to winNT versions. That what you have?It states (step one in to resolve): "Install Windows NT to another directory and start the new version of Windows NT."step one would pose some difficulties in my mind's eye. I hesitate, not knowing enough about your particular circumstances.

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My WindowsXP OEM is really starting to tick me off.

This isn't the first problem I've had with it, nor the first time this EXACT thing has happened before. Somehow my boot files get corrupt. First I was told that boot.dll or some such file is missing. I repaired that through the Windows XP CD Repair option, then ran a chkdsk /r. Next bootup I was told another .dll - something like hal.dll - is missing or corrupt, and when I fix that, I was told my system registry is corrupt. (The following file is missing or corrupt: C:\WINDOWS\System32\System.exe) Finally I gave up and repaired the installation through the cd's automatic repair option (after booting from the Windows XP CD, hit ENTER for setup and then R to repair existing installation). Now, however, if I try to start WinXP normally a blue screen flashes, some sentences spring up and before I can begin to read them, the PC reboots. I've successfully booted into Safe Mode with Networking (enabling me to post this). I've included a HJT log and currently have Trend Micro PC-Cillin 2006, Spybot-S&E, and ewido Security Suite installed. Last time I had to transfer files and reformat, and I'm hoping to avoid that this time.

Logfile of HijackThis v1.99.1
Scan saved at 4:20:34 PM, on 4/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.ex... Read more

A:can only start in safe mode

I might add that neither an ewido scan nor Spybot - S&D search found any critical items when used in safe mode. I didn't notice any problems with the machine beforehand, either - it just stopped booting one day.
 

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I am trying to start my XP Pro system in safe mode in order to install a program but it just generates a list of files then freezes.
 

A:can't start XP in safe mode

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Hi yesterday while browsing the Internet, I got a pop-up that said windows had suffered a critical error and would shut down in 1 minute. Almost simultaneously, windows defender popped open stating it had detected "a back door" something (I'm sorry I can't remember the exact name). I clicked on the option to remove it, but my computer shut down before it was done and I have not been able to boot in normal mode since. I ran malwarebytes anti-malware and 10 objects were found and removed, but i still can't boot normally.

Thank you.

A:can only start in safe mode

Hello pdessena

Please post the Malwarebytes log from the scan you mentioned for my review. You may use a flash drive to move the log file to a computer where you have internet access.

~Blade

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Hi, I hope someone can help, i have been trying different things nothings working.. OK.. IT WILL START AND GO RIGHT TO SAFE MODE AND I HAVE TRYED PUTTING CD IN ,IT WON'T READ. FOR THAT MATTER I CAN'T GO ANYWHERE EVEN IN SAFEMODE, I CAN GO INTO BIO BUT THATS IT.IT JUST KEEPS LOOPING AROUND.PLEASE HELP..HAS ANYONE HEARD OF POWERSUITE? DOES IT REALLY WORK? MULTI DISK RDISK SYSTEM 32 WUDFP BLUE SCREEN COMES UP BUT CLOSES TO SOON FOR ME TO READ BIOS SHORT TEST /TEST STATUS PASS
 

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The instructions for removing the Malware required starting in Safe Mode. But on a PC with Win7, pressing F8 does not bring up the Boot Menu.
It only gives an option to check the disk because it was not shutdown properly. If that option is rejected it just starts Windows.
Tried Restart and holding down the F8, but its still the same option to check the disk.
Please H E L P.
Thanks.

A:Cannot start in Safe Mode

Starting in Safe Mode, Win 7, http://windows.microsoft.com/en-us/windows7/start-your-computer-in-safe-mode .

You followed the above procedures?

Louis

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Due to various really stupid reasons my computer got plugged out without being shut down properly a few times and now will not start up at all. ive tried to make it start in safe mode by hitting f8, but nothing happens. it wont go any further than the very first screen saying dell.com. its a dell dimension 4400 with windows xp and i really need to have it going again before tomorrow if at all possible. any suggestions anyone has will be much appreciated. thanks

A:Cant Start Up Even In Safe Mode

Have you looked at the diagnostic lamps A,B,C,D when it fails to boot?See here: http://support.dell.com/support/edocs/systems/dim4400/

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I rebooted and tried hitting f8. The computer started up as normal. I also tried f10 and delete. Delete took me to my boot up options, but not the boot up version screen where I could choose safe mode. Any suggestions?

Thanks
C

A:Trying To Start In Safe Mode

What make and model computer do you have?

Most computers require you to start tapping the F8 key before Windows begins to start (before the Windows splash screen displays) to enter the safe mode menu.

Maybe yours requires a different key. Give us the make and model and we will try to look it up.

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My computer was hit by "VirusBursters".I belive it is inactive as of now.I used Scotty the watchdog program to remove some associated files.But i cannot remove the quick launch icon that leads to the website.I have downloaded SmitFraudFix, but i am unable to start computer in safe mode.After pressing F8 and then selecting safe mode, i get a screen full of type that doesnt go away.Any help would be greatly appreciated.

A:Cannot Start In Safe Mode

Try gettting to Safe mode for XP using the Using the System Configuration Tool Method from the BC tutorialAnd Welcome to bleepingcomputer jaebour

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I have an ASUS A53E laptop running Windows 7. I was having what I thought to be modem problems - slow to connect to the internet - so I got phone tech' support from AT&T, the DSL provider. After running the prescribed modem tests, it was determined that the problem was not the modem. But during the troubleshooting process, we went through the Control Panel to Administrative Tools, to System Configuration, and under the General Tab, "checked" Selective Start-up (I think?). Then under the Boot Tab, "checked" Safe Boot, and below, Network. Each change was "Applied" and "OK'd", and then (as prompted) we pressed 'Restart'.
 
The laptop re-booted in Safe Mode and the internet connection problem was apparently solved.
 
Here's the problem: the computer will now start only in Safe Mode. I performed a 'System Restore' to the settings of approximately 3 weeks ago. The System Restore was completed, but once again, the computer started in Safe Mode. I've gone back to System Configuration to make sure 'Normal Start-up Mode' is selected, but it doesn't seem to make any difference. It still will only start-up in Safe Mode.
 
I don't know what to do next. Do I have a virus? Do I need to go further back on the System Restore?The list shows' Windows Updates' nearly every day, so I don't know how far back to go. I have not installed any new programs in the past several months.

A:Will Only Start up in Safe Mode

Did you uncheck Selective Startup?
 
Louis

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Pushing F8 repeatedly no longer starts Windows XP in the safe mode. Last year safe mode was usable.

Recently could not use safe mode to install SP3, but SP3 is now loaded after following MS advice and using a Clean Boot (turning off Microsoft Services and all start up items) before installation.

Have ABIT motherboard A-64 KN8SK939 NF4. Recently updated the NVidia nForce driver but this made no change in ability to start in safe mode. On rare times when Windows XP is shut down incorrectly, when computer next boots up there is a screen giving choices of ways to start Windows and a message use arrow keys to choose. The keyboard does nothing at these times. When a normal boot begins pushing the Delete key does go to boot start up screens and the keyboard works. But never does F8 start the safe mode.

Anyone have ideas what to do?

ChasPW

A:Cannot start safe mode

I have found out the cause of not being able to start in the Windows safe mode. About 9 months ago I replaced my keyboard. The old keyboard was connected with a PS/2 plug. The new keyboard used USB. The computer recognized the USB connection keyboard. The keyboard worked correctly.

Two days ago I had reason to clear the motherboard's CMOS memory. On checking all of the BIOS settings on the next boot up after clearing the CMOS memory, I noted that the default setting for "OnChip USB - USB Keyboard Support" was Disable. I changed this to Enabled. Now pushing the F8 key during booting lets me go to the Windows safe mode, as it should.

I assume that when the motherboard USB Keyoard Suppport is disabled probably Windows has to start before the keyboard is recognized. As a result the F8 key had not started working when it was needed to start the safe mode before Windows is loaded.

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I tried restoring my computer to an earlier date and now I can't get it to start up. It goes to the Windows XP screen then goes dark.
I am able to start in Safe Mode with Networking. I have tried a few things that I found when I did a google search.
I have tried using "last known good configuration" but that does nothing. I have also tried system restore and that does not work either however when I do log in under safe mode with networking it says computer successfully restored to the specified date. I have also tried unplugging everything from the computer and plugging back in. I am not very computer savvy.
Thanks for your time :)
Jocelyn

A:Can't start up XP unless in safe mode

set it up out of the case on a piece of cardboard with
cpu
video
ram
speaker
and see if you get post
check you have the correct amount of standoffs no more no less
that they line up with the holes in the m/board
usually 9

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So recently I was on my computer but wasn't paying too much attention. All of a sudden, while I was playing a game, my computer shut down and was attempting to restart itself. I had just installed a video card 9800 gtx nvidia geforce about 2 weeks prior but hadn't experienced any problems because of it. Now after it shut down it brought me to a page asking me to either go to normal mode or safemode with networking or safemode with command prompt. I went to normal mode hoping nothing was wrong but my computer would load on the Windows page and then just result into a black screen.

The black screen stays there and doesn't proceed anywhere. I CAN however go into safe mode, and when i went into safe mode I scanned my computer with Lavasoft Ad-aware and Spybot. My computer didn't find any major viruses and I deleted any of the small tracking items that it did find. However when I went to restart my computer in normal mode it still does not work! I'm not sure what i can do to fix this but I would really love some help.

Windows Vista Home Premium S1
HP Pavilion m8000c
500 gb Hard Drive
2gb ram
Dual Core
nvidia 9800gtx

I would love ANY assistance. Thanks ahead of time.

A:I can only start in safe-mode

What power supply,, wattage and brand?

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trying to restart computer in safe mode, when i press f8 it takes me too the safe mode options, but when I select safe mode w/networking or safe mode, I get a black screen w/lines of jibberish and the screen freezes and wont let me do anything until I restart in normal mode (which works fine, but I'd still like too restart in safe mode if needed)....by the way the jibberish is about 15 lines all start like this: multi(0)disk(0)rdisk(0)partition.....
 

A:cannot start xp in safe mode

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my computer is doing all sorts of weird things but at the moment the scanner will shut down the computer. when i try to start in the safe mode the screen looks like it is all DOS and the rows go on forever and the computer locks up.

I also tried to install an XP repair to see if that will help but I get to the point where it asks for an administrative password and i do not have one that i am aware of.

any ideas anybody.

thanks

bill
 

A:can not start in safe mode

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I can only start my computer in 'safe mode'....please advise if you see any problems in my HJT Log....
Logfile of HijackThis v1.99.1
Scan saved at 2:54:47 PM, on 11/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.net/
R3 - Default URLSearchHook is missing
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\bxxs5.dll
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll
O4 - HKLM\..\Run: [tPJOAn] "C:\DOCUME~1\Owner\LOCALS~1\Temp\cxtpls_loader.exe" /PC=CP.IST2 /SHUN /UNAR="/CTUN" /PC=CP.IST2 /SHUN /UNAR="/CTUN" /PC=CP.IST2 /SHUN /UNAR=&qu... Read more

A:Can only start in safe mode

You are hiding things from us. Numerous infections are hiding behind Msconfig so i need you to re-enable everything that you have disabled, reboot (into safe mode if necessary), and take a new fresh HijackThis log.

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I have XPsp3, McAfee protected.
I can load into safe mode but never to a user profile.
Extract from ntblog.txt reads
........Loaded driver NDIS.sys
Loaded driver RapportKELL.sys
Loaded driver Mup.sys
Loaded driver McPvDrv.sys
Did not load driver ACPI Uniprocessor PC
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
...........
I am conviced its the McPvDrv at fault but cannot seem to disable it. It is the correct file and is signed. I can even rename it to somethng else to no effect.
have run malwareBytes which only shows two errors - machine is using Mcaffee - which seems ok as they refer to windows security - and the Windows firewall is switched off.
This one has floored me - cannot seem to clean it up !

Anyhelp would be appreciated

A:XP sp3 will only start in safe mode

So just to clarify, you can start the computer in Safe Mode and log into the user profile?

Are you receiving any error messages when you try to boot the machine normally and login? Or is it just hanging at startup? How long have you waited?

What kind of scan did you run with MalwareBytes? When you say errors, what did it say exactly?

What was the original issue? and what steps have you taken so far to fix it?

This information will help us provide more detailed assistance for you.

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I can start-up normally, but i can't start-up in safe mode. Though, I was able to start-up in safe mode before. I tried searching for similar problems on this forums, but found nothing similar to mine. I tried browsing throughout the internet, and nothing similar to my problem.

When I start the computer and hold F8, the usual screen displays, to choose start-up mode. I can choose to load in normal mode, and it will work fine. The problems start when I choose to load in safe mode.
So I choose safe mode and press enter. The usual text flashes by down the screen. Then this screen appears, with the white rectangle flashing. I tried simply waiting, and it didn't go past this screen. The only way to go, is to reboot and start-up in normal mode.
All other variants of booting in safe mode don't work either.
Running WinXP SP3.
 

A:Cannot start-up in safe mode!

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Can it be done from the Start>Run ? Do I have to try to hit "pause" at the right second during boot-up? All this because I need to run sfc.exe, and was told by my BFF I need to start in safe mode, but don't know HOW... *Moderator Edit: Moved topic from Microsoft Windows Mini-Guides to the more appropriate forum. ~ Queen-Evie*

A:How to start in "Safe Mode"

This is the safe way ro do it.Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode or Safe Mode with Networking if you want the internet, using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. sing the other method,known as "Forcing" safe mode can gave adverse affects and is not recommended.

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I went to turn on my computer this morning and for some odd reason, it will only start in safe mode.
If one tries to start up in normal mode, the blue screen of death flashes then it goes to the umm...black screen that tells you everything that is loading. and eventually asks to start in safe mode or normal mode again.

I've updated my malwarebytes and have run it a couple times and it finds nothing. Any suggestions would be great! Thanks

currently running Windows XP.
oh yeah, when I start in safe mode, the computer will run for like an hour then restart it's self over and over again.

A:only start in safe mode

I've been looking around on-line at others with simialr issues, one thread suggested searching for errors VIA
My Computer>right click C:/>Properties>Tools>error checking> then click both boxes.

so I tried that, and received the error message
"The disk check could not be preformed because the disk check utlity needs exclusive access to some windows files on the disk. These files can only be accessed by restarting windows."

I restarted the computer and now it's stuck on the black loading screen at "multi(0)disk(0)rdick(0)partition(2)\WINDOWS\SYSTEM32\DRIVERS\agp440.sys"

Most other threads that I found were posted around 2005/2006. I'm wondering if it has something to do with soft ware I down loaded MovieFactory3. It was published around 2005ish.
I had tried to delete it from my computer but it kept saying failed to complete install and wouldn't let me remove VIA add/remove programs and there is no uninstall link in the Movie Factory folder.

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The instructions on my computer are very off. And during the screen that says "Win xp pro" and the little dial moving side to side I tried pressing f10, and it did nothing. I also tried holding f10 at the same spot. I have XP Pro, so is there a special way? Or do I need to system restore because this is an error?Thanks!

A:How to start xp in safe mode?

You need to hit F10 BEFORE you get to that screen. So what i do is power on my mahine and immediatly start hitting f10.

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Hello, having an XP problem here,

When I turn on my pc running XP sp3, it starts up normally up until it hits the screen where it has the loading bar and says Windows XP with the logo. About halfway through this it goes to a BSoD and restarts instantly. I have tried restarting into safe mode, but it does it here too. This has been going on for about a week now and I have no clue what to do.

Any ideas?

A:Will not start or go into safe mode

System manufacturer and model?

Do you have MS Genuine XP CD...or access to the XP Recovery Console built into your system?

Louis

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Okay here goes,

So i just purchased a new computer to run World of Warcraft xD
This morning my computer wasnt working as intended. I booted it up and it went through the usual stuff, the winds logo popped up, then suddenly the screen went black and i got the message "out of range" on my monitor.

I restarted the computer and the same happened again, after the windows logo, the screen goes blank.
I then ran it in safe mode + networking and everything was fine !
I tried "repair my computer" on the start up menu, but the PC still wouldnt run in normal mode.
I tried configuring my PC to an earlier point in time, but the PC still wouldnt run in normal mode .
I tried uninstalling my drivers (within safe mode) and it still wouldnt boot up in normal mode.

Could it be the monitor resolution? if so whyyyyy? it's been working fine for two weeks.

Also yesterday we had about 5 random power cuts? could this have caused the problem?
I really dont want to have to reinstall windows again, Please Help!!!

Everything works fine in safe mode so i think it's not a hardware problem, but normal mode just gets me to the windows logo loading screen then the monitor goes black

System Specification
- Case: Coolermaster Elite 334 - Black
- Power Supply: OCZ ZS 550w PSU
- CPU: Intel Core i3 550 3.20GHz Clarkdale
- Motherboard: Intel H55 (Socket 1156) PCI-Express DDR3 Motherboard
- Cooler: Xigmatek Dark Knight CPU Cooler
- RAM: 4GB DDR3 1600MHz Dual Channel Kit
- Hard D... Read more

A:PC will only start in Safe Mode =(

I am having the same problem that started yesterday except i didnt get the out of range thingy..
 

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I know the drill. When Windows is loading, press F8 and it will bring up the boot selection. Then the user must select one of the choices, either to boot up normally or in Safe mode with various setups like boot with network.

But I have a problem, when I try to boot ANY of the Safe Mode selection (there are 3 in mine), Windows would load up normally, until the window appears with the words: "Starting up Windows" , where the computer would freeze. No hard disk activity, no progression.

Even though it is not urgent at this time to enter Safe Mode, the lack of it keeps me awake every night.

Any advice for starting Windows in Safe Mode sucessfully?
 

A:Can't start in Safe Mode

Try holding down CTRL AND F8 while it is booting up
 

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I'm trying to start my pc in safe mode with networking, running xp sp3; all I get is a black screen with 'safe mode' in all 4 corners, then 'microsoft xp3' across the top - does anyone have an idea what i can do about it?
thank you -

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Bought 2 computers at christmas for kids. Emachines with Windows XP.

One computer won't start in safe mode or Last known good configuration. It just keeps trying to start over and over.

Both computers used to tell me to make a copy of something (system disk?) but they know longer tell me to do this. They did not come with any disks.

Would there be something/file on the "good" computer I could make a disk from and put it on the "bad" computer?

Hope this makes sense..thanks for the help and Happy Easter.
 

A:Won't start in safe mode

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I have waded through a few pages of search terms (but not all 40-odd that pop up no matter my keywords), but nothing I've yet come across seems to quite match my problem.

My computer begins booting up fine, passes the POST, then flashes white and fades to black like putting pressure on an LCD screen, and goes no further. Sometimes it repeats the white-fade. It's really quite pretty. It shows up on the network, and I can drop files onto it from another machine but the problem computer doesn't visibly enter the operating system. I can, however, start it up just fine in any of the three Safe Mode options and NO others, but when I attempt to restart and fight my way back into Safe Mode, it doesn't treat it like a reboot, making virus removal difficult at best.

I HAVE cleaned out the guts of my machine and made sure everything was properly seated. Up until my computer was infected, it worked pretty normally. Since it doesn't restart properly, I can't get Avast! to schedule a boot-up scan. I have run MBAM and SmitfraudFix. Smitfraud doesn't see anything, but MBAM sees a dozen infected files, tells me it has deleted them, and when I restart they're all back; sometimes with friends.

I KNOW I have an infection - Trojan.Vundo. Perhaps it precipitated this event?

I have received no errors notifications. Except from MBAM when I accidentally try to open it twice.

A:Xp Pro Will Not Start Except Under Safe Mode

Do you have a XP CD? Have you considered a reinstallation?

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Last night, my computer crashed, like it frequently does, so i tried to restart it. Only this time, it went to the safemode screen, but i tried to start it normally. It then went to a page, with a picture i have on my computer in the background. But it wouldn't do anything, it just sits there. So i tried to start it up in safe mode, it says that there is a problem in the registry. How can i fix this? Do i need to send it in?
 

A:Won't start up, even in safe mode

Well since you didn't fill in your Profile I'm going to assume you are using WIN 2000/XP, in which case I would suggest repairing the OS to its original state, then make sure you do all the critical updates as you will lose them all. But all your information should be saved. Good luck.

Take a look here :http://www.techspot.com/vb/topic8356.html for more information about repairing your OS.

BTW
:wave:Welcome to TechSpot:wave:

p.s. Be sure to post back as to whether or not this helped!
 

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I am trying to run SD Fix to clean uo. I tend to download and try all sorts of programs.

I can F8 to the selection screen but cannot start in any of the Safe Modes. Starts normal only.
Can SD Fix be run from normal?
Also lost standby choice in shutdown screen, may be coincidence.
Toshiba Tecra, 2 gb ram, XP Pro sp2
Any suggestions?

Thanks for your time and interest

A:Xp Pro Will Not Start In Safe Mode

the arrow buttons work fine. I have tried all three safe modes. It scrolls a list of entries, then a blue screen appears, disappears too quick to possibly read. then starts in normal mode

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I am having trouble starting up in safe mode. I try to start up and I press a button or whatever ( not sure which one I am suppose to use ) but it froze, and so I hard booted it. Then It said which way do you want to start Windows, because there was a problem last time. It lets you chose, Start windows normally, start in safe mode etc. I did start in safe mode, because I was trying to delete a file called MediaPass.exe and then it went to this black screen with a bunch of BS on it ( i forgot what it was, and idk) and then it restarts. And then after restarting it would go to the How do you want to start windows page, and I would do In Safe Mode, and It would just keep restarting etc until I did Start Windows Normally. So I dont know how to start in safe mode.

A:Cannot Start up in Safe mode

Note: Black screen is normal with many proccesses and files loading (Just wait). Then it should log you in
1. Restart computer
2. Just continue to hit F8 until you come to a troubleshoot screen
3. Select Safe Mode WITHOUT Network and Command Prompt (first option)
4. Wait for the black screen with file locations to end
5. YOu will be logged into safe mode
6. Hit "yes" to the dialogue box that comes up.
Good Luck

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I have Windows 7 64 bit installed.

I have tried to start Windows in Safe Mode several times and it still boots into normal Windows 7 mode.

This is what I did as my preferred method:

I restart the PC and as soon as it shuts down and starts to reboot, I press and hold down the F8 key. As I understand it I should get the option to boot into Safe Mode but this option never shows up.

One thing that might be causing this is that I am using a wireless keyboard. Unfortunately I have no option but to use a wireless keyboard. There is no plug-in for a P2S type keyboard on my mother board.

I have PC with Windows 7 32 bit and has a USB keyboard and it does the same thing.

Any help would be greatly appreciated. Thank you.

A:Start in Safe Mode

Sounds like you need to either get a cheap usb keyboard, or an adapter for ps2 to usb.
That's the only way your going to get it in safe mode, bios, etc.
Depending on where you live, to get a cheap one.. big lots or a good will should have them

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Answer Match 60.48%

I have been working on a computer running Win XP. Originally, the computer had a display issue, and I was able to reinstall the display adapter drivers in safe mode, and reboot normally. However, I need to reset the system configuration utility changes I made, and so I tried to reboot in safe mode, but the computer hangs after loading this -windows\system32\drivers\ipvnmon.sys. I checked the log, and the next drivers that failed to load were audio codecs. After that is a long list of other drivers that did not load. Any ideas on how to proceed?? The computer seems to run fine now when I boot normally.
thymekiller
 

A:cant start XP in safe mode

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Answer Match 60.48%

Hi All,

Yesterday I had the computer running, went away to do other things and when I came back it was "lights on" but no one was home. Turned it off, retried. It would only let me start in Safe Mode. I fiddled with it a little and then turned it off and went to bed. This morning, turn it on, and da-da it starts as normal. So I set some scans to run (virus etc) and went away, when I cam back, it was "lights on, no one home" again. So now I am back in Safe Mode.

I have just run the Hijack This, log below. If anyone can see any reason for my problems please help! Otherwise I have to take it to the PC shop for someone else to look at it.

Thanks heaps!
Rachel

Logfile of HijackThis v1.99.1
Scan saved at 10:35:42 AM, on 16/10/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Rachel\Desktop\HijackThis.exe
C:\Program Files\Java\jre6\bin\java.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dragcave.net/abandoned
R1 - HKLM\Software\Microsoft\Internet Explorer\Main... Read more

A:Can only start in Safe Mode

Try restarting with all unnecessary hardware, usb etc unplugged.
 

3 more replies
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hey guys!
i've been trying, it seems like forever (probably closer to a few days), to start my machine in safe mode...i've got a dual boot system with xp home (with sp2) and xp pro (with sp1)...when booting, i hit the F8 key and try to start xp pro (w/o sp1) in safe mode...i get the screen of driver lists (or whatever that long list that fills the screen is), then, my pc just restarts...any clues? ideas? please help me!
 

A:xp pro sp1-can't start in safe mode...

anyone? help me? please ?
 

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Answer Match 60.48%

I had an earlier problem with a windows image dll error, that I had resolved after working with DaChew. Now however whenever I re-start the computer the computer defaults to the 'classic' theme and not the standard 'XP' theme. I've worked to attempt to fix this however I am unable to start in 'Safe Mode'. When I attempt to start in 'Safe Mode' the computer hands and gives me several driver errors.Lately, I have had several BSOD that appeared to occur for no particular reason. I was instructed to attempt to do a Kaspersky Online Scan, however my Java does not appear to be recognized. I have attempted several things to fix the Java issue, but to no avail. As such, I have not been able to run the Kaspersky Online Scan.In looking at the Event Viewer there are many Errors listed for both Application and System.Here are the list of the last several errors:ApplicationError - UserenvWindows cannot unload your registry file. The memory used by the registry has not been freed. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. If this problem persists, contact your administrator. DETAIL - Insufficient system resources exist to complete the requested service. For more information, see Help and Support Center at Error - Application HangFault bucket 1110235319.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/event... Read more

A:Cannot start in Safe Mode

Here is the link to my previous issues and some of the things I have already done or attempted.http://www.bleepingcomputer.com/forums/t/212466/error-cwindowssystem32mswmdmdll-is-not-a-valid-windows-image/

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Answer Match 60.48%

SAFE MODE IN WIN XP does not start

OS: WIN XP PRO
MEMORY:1GB
PROCESSOR:INTEL IV(3.4 ghz)

When using F8, and choosing the Safe Mode, the screen displays a list of various drivers and stops at
Iomegas.sys. After that the screen returns to the boot screen and presents the usaual choice of options: "normal","safe", etc.

If I use "Safe Boot with Networking, the resul is the same as in "Safe Mode"

When I used "boot.ni" and check "safeboot", this resulted in an infinite loop of rebooting, and the system never went beyond the screen with the running squares. This procedure forced me to reboot from the CD, thus effectively deleting all my files.

NORMAL BOOT WORKS FINE!

A:Safe Mode In Win Xp Does Not Start

I asume that you have some type of IOMEGA device connected to your computer.... (maybe a zip/flash drive)

try disconnecting the drive or uninstall the software to prevent that driver from being loaded.

More help available on request

Peace Outside

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Answer Match 60.48%

I can only start my PC in safe mode as normal mode gives me the error message stated below each and everytime. I can not use the 'Last Good Configuration' mode as it gives me the same Blue Screen message. I safe mode it won't allow me to use System Restore as it tells me to restart my PC then use System Restore.

I have not run out of hard disk space as I have 75Gb left on my hard drive. The only thing that I could imagine that could've created this problem is that I downloaded a few diagnostic programs including registry ones and wanted to clean up my PC. After I used the programmes I uninstalled them.

I am using XP SP2 on a Dell Dimension 3000. XP SP2 came preinstalled and they did not supply a CD stating that that it was all on the system.

Can anyone help me please as I need to get my PC working again. I do not want to reformat if at all possible as that will mean losing or the need to transfer huge amounts of data and losing software. If anyone can help please can you either post here or email me.

[email protected]
The message I receive is:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try cha... Read more

A:XP will only start in Safe Mode

http://support.microsoft.com/?kbid=321637&sd=RMVP

Find other 7E and oA links here

http://aumha.org/win5/kbestop.php
 

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Answer Match 60.48%

hi when i switched on my laptop today i could only start in safe mode i since read a few threads on here leading me to create a recovery disc but it wouldnt let me do that either
i kept getting error message : unspecified error (0x80004005)
i did the CMD prompt - then - net user administrator /active:yes
logged back in on administrator account but still got same error message
now im really lost, any suggestions would be greatly received
my laptop is Dell XPS L50 2X
i7-2630QM
64bit

origional reason for this is system freeze with this message

Runtime Error!
Program: C:\Windows\system32\nvvsvc.exe
This application has requested the runtime to terminate in an unusual way.

ok so i finally managed to update some drivers, i am now able to boot narmally but it will now not let me access some things such as nvidia control panel or chrome browser insisting that i do not have the necessary permissions all this is really strange something aint right

please help, thank you

A:Can only start in Safe Mode

Hello dman1965,

If possible, restart the system, immediately tap / retap F8 function key to get Advanced Boot options.
Select Safe Mode with Networking (or if need be, Safe Mode).

a) Be sure you are logged in with Admistrator rights account.
b) Press Windows-key +R to get Run option. and in the run-text-box type in
Code:
msconfig
and press OK or Enter.
c) You should see the General tab. It should have Normal startup selected (in the radio-box=selection)
IF it does not, then you click on Normal startup.

d) Click the Boot TAB.
Make sure that under Boot options, that Safe boot checkbox is NOT checked.
If it is, then click once on the checkbox to clear and press Apply & OK buttons and Restart system.

Reply back with your results.

As much as possible, obviously, you want to be in Normal mode of Windows.
Failing that, next best (temporarily) is Safe Mode with Networking.


Have there been any recent hardware or software or program changes recently?

nvvsvc.exe is an Nvidia driver
Has there been a recent driver update ? from which source ?

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Answer Match 60.48%

I'm trying to find and fix problems in my wife's computer (Dell D620, Win XP, all MS updates, etc... from her employer) I downloaded and installed ewido, then in msconfig I selected bootsafe under the bootini tab.

When restarting all looks good, but when I enter the password that always works -- I get a dialog box:

"The system could not log you on. Make sure your User name and domain are correct, they type your password again...."

Prior to booting to safe mode I had no problems with the password. The log on screen only has User name and Password options. There is no domain listed. I've tried shutting down and restarting but it will only boot to safe mode (which I can't log in to.)

Incidentally, the problems I was trying to resolve stemmed from a worm, virus, script or something which would cause zoom levels in firefox, MS OneNote, and various other programs to go to 500% or to a very small zoom. making the computer pretty much unusable. Resetting a zoom would immediately go back to the 500% view mode.

A:Can't Start In Safe Mode -- Please Help!

I would suggest checking with the IT department at your wife's office for instructions for repairing the system.

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I am new here and really need some help.

I have a major problem with pc. It is an HP pavlion 523. I did install a new hard drive a couple of years ago with success and it has been running great until recently.
DBF took it to do some research. I updated all the antivirus software, security updates, etc. He has not a clue how to do anything except surf the web. He was doing some web-surfing, (places he should NOT have been) and ended up with a virus. Tells me the next day that a window popped up from AVG and he just closed it. Never disinfected the file, quarintined ..NOTHING!

Now the machine will not boot up except in safe mode. I get the XP logo with the blue bar that sits for hours. I ran Windows Live One Care safety scan and it detected 2 viruses and one trojan, but it would not remove them. I tried to do a system restore back to a couple of weeks ago and it just locks up. Ran windows Malicious Software Removal tool and it didn't help
Also tried to run other spware removal and the programs will not open or install.

How can I get this issue resolved? This is my DD14 pc and she has pics and things on there she wants saved. That's another issue, I can't backup files---the disc writer tray will not come out to even put a cd into.

What's a girl to do? Can anyone help with my issues?
thanks in advance.

LKW0426View Public ProfileFind all posts by LKW0426
Sponsored links
 

A:Xp will only start in Safe Mode

Click on the Report button and ask to be moved to the Malware Removal section.
 

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Answer Match 60.48%

I need help starting my computer, here's the situation.

I was using IE 8, and it started to freeze up. After that, all parts of my computer started to freeze up, so I decided to restart it. It was booting as normal until it got past the Windows XP loading screen. The screen turns black and the mouse appears, but it stops there. The mouse is responsive, but it's just a black screen.

Can someone help me? I'm using my friends computer to write this out now, but I need my computer very soon.
 

A:XP Won't Start, Even in Safe Mode

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Answer Match 60.48%

Hi

today i tried starting up in safe mode but to no avail.
I went to msconfig, chose /SAFEBOOT from the boot.ini tab and restarted when prompted.
however when my pc restarts and i get asked to click yes to remain in safe mode or click no to use system restore, and i click yes to remain in safe mode, nothing loads.

I have the usual writing around the top and bottom of the display (saying safe mode and my system details) but nothing else loads, no icons, no taskbar, no explorer.

I went to Options>Run in Task Manager and manually started the explorer.exe process. I again clicked yes when asked and then explorer loads... but disappears a few seconds later!

I really need to get into safe mode to try and remove some crap i've somehow caught and I've never had this trouble before. help!!!

many thanks!!

Steven

A:Cannot Start In Safe Mode

Hello ministe2003, welcome to bleeping computerIf you are using XP try toPerform a Repair InstallationThis will get you to the ability to run scans.This will not change any of you stored files or repair malware. you will also propbaly need to run windows update.

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Answer Match 60.48%

Windows automatic update started last night and restarted my computer. I let it restart but it came up with a screen saying that I cannot start my computer in its regular mode. It gave me the option of starting with Last Known Good Configuration, which brought me to the same place, or starting up in Safe Mode. I have no idea what is wrong with my computer or how to fix it. please help, thank you.

My computer is Windows XP and had the service pack 2 installed, yet the update started and now I can only run in Safe Mode.
 

A:Can only start in safe mode

try doing a restore to before you updated
in safe mode goto
start>
programs>
accessories>
system tools>
system restore>

then select a restore point that was before you started the update
 

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Answer Match 60.48%

Thanks for this site. This is my first post, hope I did it right. I have xp pro sp2. It will only start in safe mode w/o network. When starting norm it gets to loading settings page and freezes. In safe mode trying to load aaw2008 I get the message systmem admin has set policies to prevent install. I am the admin. I have already ran regCure and noadware but no luck. I can't get online. The only way to start it is in safe mode w/o network. I have Noadwarev5 installed and it has already removed all malware(supposedly). What next.

Thanks
Bryan

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Every time I try to install SP2 the installation process goes fine but when my PC restarts, as soon as the Windows splash screen comes up it restarts again and says that 'windows was not able to load correctly'. Then it gives me a lst of options to load windows like 'Safe Mode', 'Last Good Configuration' etc. But I can only start it in Safe Mode, and then I have to use System Restore to be able to use my PC properly. It can't be a virus because I just finished cleaning my PC using Combofix and HJT in the HJT forum, so I don't know what the problem is. My PC is a Dell Dimension 4400, 2GHz Intel Pentium 4, 256MB RAM and I'm using Windows XP SP1.

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so.i came to this site for some help getting rid of an malware program.i followed the instructions and dl'd the second program i was supposed to.(the first one would dl and then dissapear every time due to the malware i suppose). while running this other program it stalled and in order to restart my computer i had to remove the battery.since then it will not run.not even in safe mode.in safe mode it starts and then stalls after listing about 15 things. it is a netbook with an external harddrive. is there any possible way for me to get it to start up so i can fix the original problem?

the only other thing i can think of doing is getting an hd to usb cable somewhere and trying to save my data and then reformatting the entire thing with another comp.

any suggestions?

A:win xp will not start even in safe mode

*not external harddrive,external dvd-rom.

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Answer Match 60.48%

Hi have joined this great forum but can't find relevant section on this.
I have recently had the trojan vandu.b and have been clearing and went into safe mode ......however I receive this message
System restore
System restore has been turned off and cannot be turned on in safe mode.To turn on system restore, restart in normal mode and then run system restore again.
My problem is how can I get normal mode ...I can only access safe mode at start up or when I log on.Also an administrator account has appeared on the desktop at start up.
Any ideas appreciated..Ian

A:xp start up..safe mode

Safe mode will display your administrator account in your user list.

When you go in on Safe mode, once you have rebooted can you go in normal mode.

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Answer Match 60.48%

I have a Dell desktop that I brought home from work. I converted it to work on a home network and everything seemed fine. I have another dell working just fine. I uninstalled some programs including Symantec. Now I get a blue screen stating windows has been shut down to prevent damage. I booted up in safe mode to do a disk check restarted and still same blue screen. I have the original xp install disks. Any help would be welcome.

A:xp Pro will only start in safe mode

<<I uninstalled some programs including Symantec.>>

What programs? Did you use Add/Remove Programs?

What is the exact wording of the error message, please?

What model laptop?

How long did the laptop work properly at home?

Louis

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Answer Match 60.48%

Last night my daughter was printing a picture for her term paper that she had saved in 'Word'. My Toshiba laptop had been overheating and shutting down and it did so in the middle of printing her picture. After a few minutes she tried restarting the computer and it would get to the user log-in area but after clicking on her name nothing would happen. I've been looking at it all morning and can't figure out what the problem is. I can start the computer in safe mode and run various programs (Quicken, Yahoo Site Builder, Works, Explorer), but when I try to start Word the computer freezes (under her user name or mine). I did a system restore to Monday, but that didn't help. I still can't get past the user log-in page in regular mode. I am running Windows XP Home. Any advice would be greatly appreciated.

A:Can only start in safe mode

Hi Mojo,Run a file Search for NORMAL.DOT in safe mode and Delete this file.Restart your computer and try opening Word.XposeMncz.

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Answer Match 60.48%

My pc starts up but all i get is the screen offerring to start in last normal configuration or in safe mode, but when you select one of these all it does is reboot and goes back to this screen please any ideas

A:Pc will not start in safe mode

Are you seeing the "Advanced Options Menu" with the blue or black screen? Is one of the choices "Disable automatic restart on system failure"? At what point in the start up process does it fail and go back? What do you see? By any chance do you see the Windows logo and small text that says "loading your personal settings" or "saving your personal settings"?
Could be virus related. Do you have a second computer that you could use to connect just the "failing" hard drive to (as a "slave drive")?

4 more replies