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Is my computer clear after reformatting

Q: Is my computer clear after reformatting

I'd like to know if my computer is completely safe. I found and removed some virus's and adware using malwarebytes and superantispyware. But I'd like to know 100% its completely safe to put in my personal info.

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Answer Match 44.94%

Hi, I originally posted this thread...

http://www.bleepingcomputer.com/forums/topic385600.html/page__p__2173547__fromsearch__1#entry2173547

... and was advised to start a new thread in this topic. As stated in the original post, I had previously run Malwarebytes' Anti-malware software and removed files infected by adware.180solutions. I am currently seeking assurance that the system is now completely clean of anything nasty.
Please find attached files as requested **EDIT** also attached is the log produced by Malwarebytes when it removed the infected files **EDIT**.

My DDS log is as follows:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by David at 18:38:46.60 on 18/03/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.3039.2180 [GMT 0:00]
.
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:&... Read more

A:Is My Computer All Clear?

Good evening. Take a trip to this webpage for download links and instructions for running Combofix by sUBs.* Please be aware that this tool may require the PC to be rebooted so close any programs you have open before you start. When CF has finished, it will produce a log - C:\ComboFix.txt - copy and paste it into your next reply. Let me know how the PC is behaving.* There are two points to note from the instructions page:1) The Recovery Console.It is recommended that you install this as, in certain circumstances, it may be the difference between a successful repair and a reformat. If you are uncertain as to whether or not you already have the Recovery Console installed, simply run CF and it will prompt you if it does not detect it.CF will complete some, but not all, of it's removal tasks without the installation of the Console so, should you choose not to allow the installation, you may not get the results you hoped for.2) Disabling your Anti-Virus.CF has been the victim of false-positive detections on occasion and a resident AV may incorrectly identify and delete part of the tool which won't do it much good. If you don't disable your AV, you may not get the results you hoped for either.

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Answer Match 44.52%

Hi. Recently I had some trojan rootkit hit my computer, and decided maybe it'd be best if I reformat it and re-install windows. Catch is, I'm not really good with computers and don't really know how to do this.

It's a dell laptop, and I have windows XP running on it. Still have most of, if not all, the original cds that came with it when I purchased it. What I'm wondering is how hard this is to do? Could I risk wrecking more than I do good by attempting this when I don't really know what I'm doing?

Let me know if your need to know anything else, like what model and other stuff, and I'll get back with it. Any help'd be appreciated, thanks.

A:Reformatting My Computer

Hello tofte

I have a fairly standard procedure that I follow, after backing up what data I can safely save and then restoring the computer
I apply any driver updates that seem necessary, you have to go to your model's web page and compare dates, if you see newer drivers, it's best to load/update them. Next I clean the computer of useless crud and adware installed by the manufacturer. Same thing for something like norton's trial subscription, there's a special uninstaller for that.

Next I will apply the latest service pack, having the latest drivers and no security software to interfer

Then I load my security software

Last I connect to the internet

This is a pain but I believe it to be the safest approach

In your log I noticed you were running norton's and PrevxCSI, and teatimer, avoid any combination of security software that
might conflict

22 more replies
Answer Match 44.52%

Hello....

I want to KILLLLLLLLLLLLLLLLLLLLLLLLLLLL my computer!!!!!!!!!!!!!

I hate it, I can't stand it... eitherway..... so it's win xp home

Tried to reboot that bleep of trash and pressing F8 then F10 then F4 constantly and it didn't work.... tried delete and got into bios

Problem - I was NOT given a CD... Futureshop and Canadian Electronic stores practice Tyranny

So.... Through my reading I found out about the I386 folder - mine was deleted so I re-installed SP2... BUT no winnt files that are exe

Now what? Any ideas?

A:Reformatting Computer - No Cd

by law your computer maker must furnish you a way to reinstall, sometimes it's a hidden partition on your hard drive, others even have you burn the cd's, if you neglect to do this or lose the manual telling you how to reinstall, companies will send you a reinstall package for a small fee, the important thing is your certificate of authenticty where you have a valid number.

call them up

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Answer Match 44.52%

i tried my best to catch up to what our i.t specialist have taught me but he was so fast and very busy lately. please kindly jot down step by step how to reformat a computer.

A:Computer Reformatting

Assuming that you want to reinstall the OS, It depends on the computer and what disks you have.
If this is a retail computer, you should have a set of recovery disks or you might need an original Windows CD
What is the make and model of your computer?

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Answer Match 44.52%

c:\WINDOWS\system32\presetup.cmd - FILE NOT FOUND!
c:\WINDOWS\system32\setupORG.exe - FILE NOT FOUND!
(setupORG.exe ->Original windows Setup.exe)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
POSSIBLE CAUSE:
1."Preset.cmd" not exist in the i386 folder in UXPCD
"setupORG.exe" not exist in the i386 folder in UXPCD
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2. Check your "txtsetup.sif" in the i386 folder on UXPCD
---Txtsetup.sif---------------------------
[SourceDiskFiles]
setupORG.exe=1,,,,,,,,2,0,0 ; must exist
prestup.cmd =1,,,,,,,,2,0,0 ; must exist
---------------------------------------------------------------------------
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Now this is very similar to the post found on these forums but it doesn't solve my problem.

To walk you all through what i've done so far.
____________________________________________________________________________
Trying to clean up my dads XP Home ED comp. I went out and bought Windows XP PRO.

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.

Now I wasn't able to delete the Windows XP Home ED. Partition so I just merged the two since they have similar files.

Everything was installing fine until I got the error message as posted above.

I've checked the windows disk, everything ... Read more

A:Reformatting Hp Computer

Now i'm not used to HP, the BIOS is all weird so I had to insert the disk and start the installation process instead of just restarting and booting from the disk.Why can't you boot from the CD? Familiarize yourself with the BIOS and look for a 'boot order' option and make the CD first.

5 more replies
Answer Match 44.52%

This is a huge thread. I had no idea what forum to put this under, but I don't think it should have to go anywhere else other than here. This is a question about reformatting my computer, with no real full answers.

I have really started to notice how slow my computer has become, so I have decided to reformat the computer. Thing is, I am not going to just put back the back-up file, and I am not wanting to lose everything. Thanks to a second hard drive, I have decided to try and go through everything we need and put it on there manually, so to not include what I don't want. I just wanted to know, what do you think I should try and save from this reformat of a computer?

My list:
Program files (the instillation file)
Start-up files / 'All Programs' (much the same as ^)
Browser information (bookmarks, settings, saved passwords, forms (anything else?))
Bits of set up information (internet connection, drivers (must check my CD collection))
My document files (for all users) / Files stored on c drive (my folder, and everyone elses)
Documents and settings (go through them and have a look, not forgetting limewire shared downloads)
And your suggestions and reminders

Before doing any of this, I will have to create a few back-up files on DVD's just in case. I have not gone through with it yet, but DriveImage XML seems to be my best option so far. After that is done, I will get onto doing this eventually.
What do you think I could be missing?

Will this h... Read more

A:Reformatting the computer

11 more replies
Answer Match 44.52%

How do I reformat my HP PC?
The model is dx5150.

I heard about various methods such as using F10 when in the blue HP screen during startup to reformat it. But it doesn't work for me 'cause I don't have a blue HP screen.

By the way, I don't have a Windows XP CD or any boot disks or such.
Is there anyway to reformat without an XP CD?

A:Reformatting the Computer

Well you need to have some kind of boot disc whether it be a cd or a floppy. You can use DBAN put it on a floppy and wipe the drive that way. And if you plan on using the computer again you need to have an OS disc to do a reinstall otherwise it is useless without an OS.

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Answer Match 44.52%

Hi, I'm trying to reformat my computer. When i put the window XP cd in, and i reboot my computer. I don't get the blue screen to full reformat my computer. I tried turning off my computer, and turning it back on. Putting the cd in and i don't get the blue screen. I reformat my computer before and i get the blue screen, but some reason i don't get it today.

A:Need help on reformatting my computer

Is the BIOS set to boot to CD first and then hard drive?

18 more replies
Answer Match 44.52%

Hello, new to this site. I want to reformat my computer and would like to find step by step instructions on how to do so. I already backed up my comp with Carbonite and a stand alone back up unit as well. Its a Dell laptop,AMD Sempron, Processor 3500+, 1.58 GHz, 896 MB of RAM/ Windows XP Home Edition 2002. What next? Any assistance would be appreciated!

A:reformatting my computer

Are you just looking to format or format/reinstall windows?The easiest way to do it is just insert your recovery discs, or other windows installation disc, and go forwards as if you were going to install windows.Microsoft provides a guide to do so http://support.microsoft.com/kb/978307When you get to the point where it tells you that it is checking the drive you can eject the disc and shutdown the machine, or go through with the install if that was the plan.There are other programs to format as well, but if you were going to reinstall windows this is the easiest way.

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Answer Match 44.52%

Am currently writing this using my laptop computer. I need help in formatting my desktop pc. It runs Windows Vista Home Basic, and as you know the *restore to factory* recovery info is contained on the hard drive(which I cannot access) Is there any other way I can format it?

Here is the problem with the other computer....
I push the *power* button to boot up computer but it takes 20 minutes to an hour to boot to the desktop...in process I see no *logo* screen, so cannot tap F8 to gain access to the advanced boot menu screen. Then suddenly it boots to the desktop. I can acccess anything ON the desktop but cannot access IE, nor will Add/Remove programs work. I click to uninstall a program, and it says *its working* but it basically freezes and doesnt uninstall anything, AND doesn't really do anything. I had to use ctrl/alt/del to shut it down. Restart does not work, same problem with booting.

Bad me, I had loaned the computer to a friend for a few months while I was preparing to move, and moving as well. I just got the computer back last week. YESTERDAY my friend tells me the pc has been *misbehaving* for about 2 months and never before had any problems while in my home. I know, never loan computer to *friend*...but lesson learned.

I really need to know how to format. Am wondering if I should create a boot disk for it from this computer and then try that.....but will wait for your advice.

PS: I have been waiting for the computer to reboot now for about 1.5 hours... Read more

A:PLEASE! I need help in reformatting my other computer...

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and tempretures and post them

because of it being moved something could have worked loose check the connections
in the bios disable the the gui[logo]
try a cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button

to restore to factory you usually put in the recovery disk and hit one of the F keys as it is booting up
then the recovery cd and the recovery partition work in conjunction with one another to impliment the restore
there will be a diagram and instructions in your manual

then see if you can get safe mode[low resolution mode]

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Answer Match 44.52%

windows 2000 upgraded from windows MEcomputer totally messed up after someone went in and deleted everything from add/remove programs, all other programs and files etc deleted also.internet explorer still works and it will still connect to the internet but it won't install any necessesary programs such as avg antivirus or spybottried to reformat with win2000 cd, but it wouldn't complete the format. a message keeps popping up in a gray box: "the application must be installed to run. please set up fromt he location where you originally installed the application"went to http://windows2000.windowsreinstall.comshould I try Windows 2000 Pro install on used Hard Drive or Windows 2000 Pro Repair install ?the cd is a full installation disk.is there a way to format the hard drive to get rid of everything and then install win2000 from the cd? there is nothing to back up or save on the computer.

A:need help with reformatting computer

Pop in the win 2000 disk.....go to the setup menu..and instead of formatting the drive, delete the partitions and remake them. Then install.

2 more replies
Answer Match 44.52%

Okayzzz

So I reformatted my computer (from CD)... I had 2 problems DURING reinstall-ation

1- missing duser.dll file (so I skipped it)
2- when it was "updating" for some fun reason it said I had some setup something unabled....
So now I'm trying to connect to the internet and no luck.... I installed Mozilla from a USB... IE7 and Mozilla exist but neither connects....

I went to control panel -> Network Connections -> Add New Connection -> Get error "The New Connection Wizard was unable to open the following location on your machine: C:\Program Files\Online Services"

I can reinstall windows again but it asks if I should update (recommended) but I can't even connect to the net... and YES the internet is connected to the other computer and the Ethenet is green - the plugs are working so is the machine
Anywayz I did add Duser.dll to my other computer (in the system32 folder) - but that's still not giving it the ability to go onto the internet.... still same error... in a sense the computer looks screwed but I need to somehow get onto the net so that I can reinstall windows with the updates and such

A:Reformatting My Computer

Try reinstalling it again, and make sure the CD your using is clean. If theres dirt or a scratch over a certain part of the CD, whatever file was there, the setup will skip. If you get the same error but your cd doesn't have any scratches on it, than it's something else. Try reinstalling it, that would be your best bet right now.

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Answer Match 44.52%

I have a computer with windows xp professional Edition which was infected with a rogue virus. I was able to remove this virus, however it infected the registry. All the periferals were disabled included the cd-rom, network drivers, processor drivers. I ended up deciding to reformat the computer. It has raid 0, with 2 hard drives.

When I formated it I got a BSOD 0x0000007b. I put in the raid controller driver on a floppy drive. I was looking online for any solution to this problem, I found a few but nothing that would help me resolve the problem.

This is a 7 year old computer but I'm used to it and do not want to buy a new computer.

I am hoping someone has experienced a similar problem and can tell me how to fix it

I ran a chkdsk on the hard drive, they were fine.

A:reformatting computer

System manufacturer and model?

What exact steps did you take to reformat/reinstall Windows?

Do you have a MS Genuine XP CD sold by Microsoft?

Louis

9 more replies
Answer Match 44.52%

I no doubt have viruses/malware and due to a failed reformat a long time ago, their is more than one operating system on my comp, and I just want to kill 2 birds with one stone and just reformat it and get it done with.

However, I have a few questions.

1) I don't have any of the CD's that came with the computer. If I go buy an XP cd, for all the other software (Microsoft Word, etc), how do I transfer it back to the comp without having to go buy it again to install it?

2) Is it possible that I transfer the viruses/malware when I put back the file I save after it reformats?

3) Any simplistic reformatting guides out there? I'm hardly computer illiterate, but I'm no technician...

A:About reformatting my XP computer...

Is your computer a brand name? There can be specific steps to take and you can often buy replacement recovery or reinstall disks for less than 20.00

List the brand model and service tag/ part number if any or describe the mainboard model and revision which is often a splash screen early in the boot process and is also written on the motherboard.

29 more replies
Answer Match 44.52%

I have been having issues with my computer. I was having problems with a virus and I thought it was gone and then I went to turn on my computer and all I get is my desktop background picture and no start menu and no desktop icons or anything. When I hit Ctrl Alt delete nothing happens at all. No one has been able to help me with this problem. One person told me I would need to find the cd for my computer to basically reformat it. I thought I found the cd and put it in and again nothing happened. These are the cds I have, Operating System reinstallation cd. Drivers and Utilities. And I have a couple that say Application on them. Are any of these the ones I need or am I doing something wrong? I really need my computer soon and just need some help. Thank you.

A:reformatting my computer

Also my computer will not go into safe mode either. I have tried that.

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Answer Match 44.52%

Hi, I have decided to reformat my computer and I have never done this before and I was wondering what I would need to reformat my computer. I run Windows XP.
 

A:Reformatting Computer

16 more replies
Answer Match 44.52%

Hello,
I want to know if there is any way to reformat my computer (HP) without having the default factory programs (AOL 3 Months Included, Get Vonage, My HP Games, Norton Internet Bullsh*t, and all this other crap) installed.
If there IS any way, can you please explain the procedure?

Thank you,
Eli
 

A:Reformatting a computer...

6 more replies
Answer Match 44.52%

Hello,



I would like to reformat my computer or set it back to the original settings. I cannot find the windows xp installation cd / boot disk.

I brought the computer legally so I have no idea why I didn't get them, I have all the other details of purchase and stuff.

I remember being asked to make a disk when I first switched on the computer but this was my first computer so I didn't have any disks or understand what it was doing.

Is there anyway I can reformat my computer or reset the settings?
 

A:Reformatting my computer

9 more replies
Answer Match 44.52%

So I'm going to help a friend reformat and old computer and put XP on it......
I don't know if formatting old computers with XP is safe? She says its pretty old, like '99 and she got it for free from a friend for work (she can't afford anything else right now)
So it's not like we can go out and buy a bunch of stuff for it....I think it's running on Windows 98 & I know nothing about the drivers and I know she doesn't have any CD's for the drivers....

SO any advice on how to go about doing this would be awesome.
Thanks!
 

A:Reformatting an old computer...

I would have serious doubts about a '99 PC being able to run XP.

You really need about a 500 MHz CPU and 256 MB of RAM to make it run in a useable manner. Do you have that on the old PC?

Apart from that you just put the XP CD in the drive and let the PC boot from it, following the menu's. Remember it has to be a copy of XP that is not in use on any PC and was never supplied "with a PC", or the operating system may refuse to activate and lock you out.

1 licence per PC.

Then you need to know the make and model of PC or the make and model of the motherboard so you can get the correct XP drivers from the makers website (if any were ever released, given it's an old PC)
 

2 more replies
Answer Match 44.52%

I recently used HijackThis and SpyBotSD to help clear my computer of some troubles here, but I'm unsure whether or not I've completely purged it. Any help would be very much appreciated!

Log:

Logfile of HijackThis v1.99.1
Scan saved at 10:01:57 PM, on 5/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files... Read more

A:Uncertain whether my computer is clear

Log looks fine
 

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Answer Match 44.52%

How do I clearcokie thoroughly.I think this is very difficult.if you can please let me know.I would like all people's opinions were

A:How to Clear Cokie Computer

Start > Control Panel > Network and Internet > Delete Browsing History and Cookies > Under "Browsing History" click delete.

Select the data you would like to delete, and confirm the operation.

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Answer Match 44.52%

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/07/2007 at 09:02 PM

Application Version : 3.9.1008

Core Rules Database Version : 3282
Trace Rules Database Version: 1293

Scan type : Complete Scan
Total Scan Time : 01:53:48

Memory items scanned : 554
Memory threats detected : 0
Registry items scanned : 6083
Registry threats detected : 99
File items scanned : 97000
File threats detected : 568

Adware.Tracking Cookie
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][2].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][2].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][2].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][2].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][1].txt
C:\Documents and Settings\Tommy_2\Cookies\[email protected][2].txt
C:\Documents and Settings\Tommy_2\Cookies\[emai... Read more

A:is my computer clear of Malware?

6 more replies
Answer Match 44.52%

Hello, this is my first time posting on a forum and I really need some help. I use Google for my search engine. The problem that I'm having is when I search for something it comes up. When I click on it I get redirected to all kinds of other sites that I didn't want. I read on a forum to run hijack this to get a log file to be able to post. So I'm hoping that you may be able to help me. Please let me know what I can do to get rid of this problem. It is driving me crazy!! Here is the log file that I got

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:28:16 PM, on 11/2/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explor... Read more

A:Computer redirects is my log clear

Welcome to TSG

Download Combofix from this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
 

1 more replies
Answer Match 44.52%

Hi everyone,
I am in the process of purchasing a new pc. I want to give this one to my daughter.
My question is how do I clean out the computer of all that is on it now to give to her.
 

A:Solved: How to clear out computer

8 more replies
Answer Match 44.52%

I have run Ad-aware, Micro Trend, Ravanitvirus,spychecker, spybot. I think we are okay...........Please let me know.

We are running Windows 2000

thanks

Logfile of HijackThis v1.97.7
Scan saved at 7:41:37 PM, on 12/12/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\WINNT\system32\internat.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\My Documents\Programs\Spyware Programs\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C... Read more

A:Please tell me if my kids computer is clear...thanks

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

Otherwise, your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Section (http://www.greyknight17.com/spyware.htm#prevent) and use the tools provided.

1 more replies
Answer Match 44.52%

The other thread was so helpful I thought I would give my system a check up.

Logfile of HijackThis v1.99.1
Scan saved at 18:41:11, on 18/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Pr... Read more

A:Just making sure my Computer is clear

Hi there

Your log is clean.

The only comment I would make is that MessengerPlus3 is known to contain malware, but as long as you said 'No' to any sponsor's software you'll be OK.

1 more replies
Answer Match 44.52%

I was reminded to use Hijack this by a small possible problem. RegCure wants to run Spysweeper Schedule at Startup. This does not seem right? If this is no real problem, I still would like to be sure my computer is clear. It's only a few weeks old, but I only now got a hardware router firewall and have been using dsl. Below are the Trend and Spysweeper warnings:System ChangeRisk Level: LowDescription:An new entry added to your computer's registry will load a suspicious program automatically the next time you start your computer.Details:Registry Key: HKU\S-1-5-21-369704275-3481632229-123819497-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\RunRegistry Name: RunSpySweeperScheduleAtStartupProgram: "C:\Program Files\RegCure\RegCure.exe" /ScheduleSweep=RegCureProduct(s): RegCure ApplicationABOVE IS FROM TREND:BELOW FROM SPYSWEEPER:Startup Item: RunSpySweeperScheduleAtStartupAssessment: UnknownRegCure ApplicationLocation: C:program files\regcure\regcure.exeRegistry or Startup Folder: HKCU: RunDeckard's System Scanner v20071014.68Run by Laurence Crossen on 2008-07-25 15:51:21Computer is in Normal Mode.---------------------------------------------------------------------------------- Last 5 Restore Point(s) --25: 2008-07-25 08:06:19 UTC - RP182 - Scheduled Checkpoint24: 2008-07-23 07:21:14 UTC - RP181 - Windows Update23: 2008-07-22 07:21:01 UTC - RP180 - RegCure Backup22: 2008-07-20 22:54:14 UTC - RP178 - Removed Windo... Read more

A:Just Want To Make Sure My Computer Is Clear.

Hello Philolaus,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below, a staff member will review and take the steps necessary with you to get your machine back in working order, clean and free of malware.Thanks and again sorry for the delay. Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privilege... Read more

21 more replies
Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Help! Computer stuck when reformatting

Is this an XP cd and Vista was the OS that was on the laptop? I would try to do a full wipe of my hard drive without using an install CD. Try something like DBAN. That should wipe it pretty good.

LINK: http://www.dban.org/download

PS
You could also run some Diag tools on the hard drive to make sure that it isn't bad. I would use Hiren's for this.
LINK:http://www.hiren.info/pages/bootcd

2 more replies
Answer Match 44.1%

Have a Dell 410 XPS with vista that I would like to reformat. What is the proper procedure for reformatting both the C and D drives. My reinstallation disk has more options than the reinstalation disks that came with my old Compaq(it had 2 cds and no otions). The manual that came with my computer is rather vague about this. I know this can be a long drawn out affair, and have backed up all my info and would like to clean my computer out and bring it back to like it was the day I got it. Yes I do have some major issues with my computer that requires me to reformat, mostly caused by me.
thanks mike

A:Reformatting A Dell 410 Computer

I did a Dell today that used F8 to access the recovery partition. That should be the quickest way to reformat your Dell and will leave the recovery partition intact (along with the Tools partition if you have one).

If you'd like to get rid of all partitions, then you'll have to delete the partitions and create one partition to hold everything. Then you can install Vista with the Operating System, Drivers, and Utilities disks that came with your Dell.

Personally, I'd go with the first option above - it's quicker and you won't have to install all the drivers and applications.

1 more replies
Answer Match 44.1%

On my other computer, Sony Vaio Laptop...just recently it's been consantly shutting down everytime I run a big program, or sometimes just shutting off by myself. So I was guessing it was a virus, so I reformatted my computer, since that's the only way I know how to fix it. So in the process of reformatting it, it still was shutting down. So it took like 10 tries reformatting computer till it finally finished. Well, now that my computer has finally been reformatted, everything deleted in C and D drive n' all, my computer still shuts down. Does anyone know the problem? thank you
 

A:Computer Shuts Down EVEN after Reformatting

bad battery or PSU would be my first guess, but I'm sure you have tried running off each to see.
 

4 more replies
Answer Match 44.1%

So i just recently purchased a new computer and i got that blue screen so i decided to reformat. when i boot from the cd it gets to the screen inquiring if i want to install windows (enter), repair windows (r), and one other option.

after i hit enter, it goes to a blue screen and at the bottom it says examining fjsdklfsafdsa (i dont rememeber exactly what)

I think its examining my hard drive but it wont get past there. i left it on overnight and nothing changed from that screen.

I reformatted my laptop right after this to see if it was an issue with the cd but my laptop reformatted just fine.

Both the cd and OS are windows xp for both the laptop and desktop. I just reformatted my laptop to test the cd and make sure it was good.

Is there any way i can reformat my computer without wiping my hd? i have it partitioned right now and would like to save the stuff on my other partition since i didnt get a chance to back it up before my computer died.

Please help me resolve this situation, if more info is needed please just let me know and ill find whatever i can. Thanks!

A:Computer gets stuck when reformatting

anyone? please, your help would be much appreciated.

3 more replies
Answer Match 44.1%

basically the question i have is this,

before i reformat my computer im suppose to save all the data i want correct? If so can i save my files to another internal hard drive in my computer?

Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep? (Example: If i wanted to move an episode of bleach, do i just drag it from one harddrive to another?)
Or do i just use (Start>>AllPrograms>>Accessories>>System Tools>> Back Up) to back up my files?

Last question.
After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(

Ty in advance


~~The Almight Choad~~

A:Question about reformatting my computer.

Quote:




before i reformat my computer im suppose to save all the data i want correct?




Yes
Quote:




If so can i save my files to another internal hard drive in my computer?




Yes, but be careful that you do not accidently format the wrong hard drive. I would recommend after moving all files over to your second drive, disconnect it before reinstalling windows to avoid the possibility of erasing it by accident
Quote:




Also do i have to move the files to my other hardrive in a special way? or do i just drag and drop the files i want to keep?




The easiest way would be to drag and drop, but would only be possible if the two harddrives are on seperate IDE channels. If they are on the same channel, you run a high risk of losing data. I had 2 harddrives on the same channel a while back and ended up losing about 10GB of data.
Quote:




After i reformat my computer, do i have to reinstall my internt connection? Im using Verison Wireless DSL. And if i do have to reinstall it, does anyone know how i can get another installation disk? i lost my it quite a while back :(




You will need to reinstall your drivers, not the network connection. The driver is the software that tells your computer how to interact with your network card. Along with the network driver you will also need to reinstall your video, sound, and motherboard drivers.

18 more replies
Answer Match 44.1%

I have an old computer from my office that is running Vista. I would like to wipe the HD and reinstall Windows. The tech who set up the computers made it impossible to just format the drive. I can't get anywhere. The tech is no help. The instructions he
gave me don't work. I have the registry key. Is there something I can download?

More replies
Answer Match 44.1%

Hi guys,After my virus/spyware infection, I decided to reformat my computer because after the cleaning, my computer seems to be messed up. The virus/spyware is gone but my computer is screwy. So I decided to just pop in my sysytem recovery dics that came with my computer. However, due to the current state of my computer, it would not autorun. So I had to restart my computer. Upon restart, I was prompted to perform this recovery, which I clicked yes. Now the problem is that, I didnt work. Before the process even starts, I am told that the reformat cannot be performed because the file hive "systemroot/system32/config/SECUIRTY" is either missing or corrupt. I have my system CD, what should I do? Thanks!Lawrance

A:Problem Reformatting Computer

It could be that your CD is dirty or damaged. Try cleaning it with a soft cloth.

27 more replies
Answer Match 44.1%

Dvk01 in Virus & Other Malware Removal, was not able to find a solution to my Trojan. Suggested reformatting to clean and get rid of whatever it is. Any suggestions on the best way to do this? Iím planning on saving my files to the separate hard drive. Dvk01 said that should not be infected.

Iím at work now, Iíll run the TSG when I get home in about an hour.

Thank you for any suggestions you can add. Below is the computer Iím looking at reformatting.

HP Pavilion dv6000
Microsoft W. XP
Version 2002
Service Pack 3
HP
AMD Turion 64X2 Mobile TL-50
803MHz 960MB of Ram.
 

A:Solved: help reformatting my computer.

16 more replies
Answer Match 44.1%

I recently just reformatted my gx620 and as soon as it boots up and gets to the desktop I keep getting a message saying your computer will restart as soon as the installation completes. And when it restarts it keeps popping up and it does it over and over and I dont know what to do, I have reformatted the computer to try and fix the problem but nothing is working. Anyone know how to fix this?

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Answer Match 44.1%

So I got a copy of Win XP Pro (april '09) and I went to install it on my computer, assuming it would format itself, but it installed Win XP Pro and left XP Home as well. That isn't really where the problem lies though - I start up XP Pro and it doesn't detect any of my drivers. My screen resolution is stuck to 640x480 8 Bit color because it isn't detecting my graphics card or ANYTHING, won't connect to the internet, didn't clear my hard drive - etc. etc.

so I got a driver detecting program on the Home edition and put it in program files, started up Pro edition, went to run it from program files there, and it won't let me run. Is there any way I can detect my drivers without connecting to the internet? Someone help me please.

A:Reformatting my computer (need help with drivers, etc.)

and welcome to the Forum


You can use the pc you are posting on now to download the drivers from the PC manufacturers support site . . burn to D or copy to flash and install on the other o0ne. Install the Chipset driver first, then the others in any order.

You have both Home and Pro because you did not do a clean install . . If you only want Pro, reinstall using this guide:

you might want to print it for reference during the install.

http://www.techhandbook.com/windows/...g-Windows.html

3 more replies
Answer Match 44.1%

Hello sevenforums, Ive recently been getting the BSOD.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8001A00F40
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

So I reinstalled windows 7 ultimate 64bit (thinking it was a software problem), and I got a BSOD before I even installed my graphics card and motherboard drivers.

So I install my drivers, they where successfully installed. Unfortunately I am still getting a BSOD every so often.

I recently purchased a new graphics card, and I'm 70% sure its the problem, but I want to be absolute!

I'm not an expert on BSOD and computers in general. So I have another assumption.
It could possible be my windows disk?
My windows 7 ultimate disk was somewhat glitchy. It took 3 attempts to install windows 7 (I would get an error at 37%). After the 3rd attempt it installed.

I added an attachment to this thread with the required system information using the SF Diagnostic Tool this forum suggested.

Any information on this problem would be great!

A:BSOD Before And After Reformatting Computer

Hello Baconman37 and welcome to Sevenforums.

I received your additional files, however I did not receive your crash dumps. To get these & enable them -
To ensure minidumps are enabled:






Quote:
* Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
* Select the Advanced tab, click on Startup and Recovery Settings.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK till you're out of the dialogue.
* Reboot if changes have been made.

When your system crashes, go to %systemroot%\Minidump, wrap the newest 3, 4 dumps in a zip and upload them.




   Information
If crash dumps already exists in the folder, upload the newest and skip the above steps.

Best Regards,
Frederik.

1 more replies
Answer Match 44.1%

Ok after some help from these forums I found out I have Virut virus so I now have to reformat and reinstall my computer.
The only problem is idk how to go about doing that.

I'm on a Compaq Evo N115 running Windows XP Home Edition.

Now I used to have a compaq presario 700 and it came with these QuickRestore discs. Would I need those discs for this computer in order to do this?

If so where can I find them?

Thank you very much in advance.

A:Need help Reformatting and reinstalling computer

From http://h18000.www1.hp.com/products/quicksp...11059_div.HTML:"System Recovery: Each unit is shipped with a CD kit for quick recovery (erases hard disk and restores manufacturer-installed image) and software recovery (installs only selected standard software)."http://h10025.www1.hp.com/ewfrf/wc/documen...=reg_R1002_USENLouis

6 more replies
Answer Match 44.1%

I have spent the week running scans to remove a virus I received (ispynow) and have decided to reformat my computer instead. I have backed up all of my files (though I am concerned I now have the virus in my external hard drive). I have an HP dv1000 laptop and the hp site says I should have to make recovery cds and can then reformat using the "system recovery" tool that shouls be listed under programs. I can' find that. It also says I can use f11 key when starting up to follow the same steps but f11 doesn't seem to do anything. I have an "application and driver recovery" cd and the "operating system cd" for xp home sp2. I just want my computer back either by getting rid of the virus or reformatiing. Thank you for your help.

A:[SOLVED] need help reformatting my computer

Here's a good checklist for you.


The Windows? XP Installation Check List.
1. The Windows? XP SP2-CD (naturally)

2. Darik's Boot N Nuke?..A Disc wiping Utility; or alternatively... Killdisk?. (Click the coloured Links).

3. Please read this guide...A Step-by-Step Installation Guide with explanations for each step of the installation.

4. The Motherboard CD that contains all the necessary Drivers etc.

A few tips:
a. Darik's Boot N Nuke will take about 4? hours to completely wipe the Drive; however, this will vary depending on how big the Drive is. (That estimate is for a 80Gb HDD). Wiping the HDD this way will give you the best chance of a 'clean' uninterrupted installation.

b. When you get to Figure 7 in 'The Guide', you can create more than one partition here by simply telling Windows? how big you want it. Should you do decide to create an extra partition, it will not be active until you do so after the installation is over and done with...we can give you guidance as to how this is done, so partition away if you wish.

c. Once the installation is finished, with all the Motherboard Drivers installed, and Internet connected, I strongly recommend that you install a reputable Anti Virus program first; then, go to the Windows Update Site and download all the updates (including SP3).
AVG? is has a very good free version available here. ... Read more

3 more replies
Answer Match 44.1%

I have reformatted my hard drive and went to Dells website to download all of the specific drivers. Everything has worked except the sound.
I know it is Soundmax which they had on their website. I downloaded it and was installing soundmax and got the error-"Error Loading Streamci.dll. The specificed module could not be found." Would not go any further. Can anyone help?
I really want my sound.
I have a Dell Dimension 2400.Thanks.
 

A:No sound after reformatting computer

What version Windows and Service Pack level are you running?
 

23 more replies
Answer Match 44.1%

Hi everyone,

I've been receiving these few BSODs for many months. I've tried running memtest and update as many drivers as i can but to no avail. I've just reformatted my computer yesterday but still facing the same problem

The BSODs are:

-Page fault in nonpaged area
- System service exception
- Irql_not_less_or_equal
- Bad pool header

Many thanks in advance

A:BSOD even after reformatting computer.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

- Uninstall Norton. They are known to cause BSODs

Code:
Start Menu\Programs\Norton Online Backup Public:Start Menu\Programs\Norton Online Backup Public
Recommended to use Microsoft Security Essential from BSOD perspective, and Malwarebytes
Microsoft Security Essentials - Microsoft Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

- Do a series of testing using memtest86+. Bad RAM chip could be one of the cause here
RAM - Test with Memtest86+
Pay attention to #3, do the test for at least 8 passes

- Update these drivers as they are pretty old. Outdated driver sometimes cause crashes which is fixed thru update

Code:
Image path: \SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
Image name: mwlPSDVDisk.sys
Timestamp: Tue Jun 02 17:15:29 2009 (4A24FBC1)
mwlPSDVDisk.sys Driver Download Page

Code:
Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Dec 10 08:39:43 2009 (4B20515F)
iaStor.sys Driver Download Page

You can find the rest of the info here: Driver Reference Table (DRT)


Code:
Image path: \SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
... Read more

3 more replies
Answer Match 44.1%

guyz, my computer run to slow maybe lots of uncessarry file was undeleted. i just wanted to reformat my computer... can u help me by sending a procedure on how to reformat my computer and what cd should i be needed..

A:step in reformatting a computer

what op system
you list it as 98 at the side but posted in xp section

4 more replies
Answer Match 44.1%

By the time my job finally got around to approving letting me get a new computer (for personal use), Vista was already out. I do NOT want to use Vista (and I'm pretty xx at my job now for xx me around for two months with the approval process when it should have taken two weeks, maximum).

Would it be feasible for me to reformat the hard drive and then install Windows XP? I'm not really sure what to do about all this, but I just do NOT want Vista... but I also don't want to screw up a brand new computer.

Thank you in advance for your help and advice.

A:New computer with Vista... and reformatting?

I dont see a problem with that. Most of the hardware thats compatible with vista should work fine with xp.

Just boot from an xp cd and format and install.

2 more replies
Answer Match 44.1%

So usually when I would reformat my computer I would put the first cd of norton ghost image disk after the computer restart and there would be that black screen that appear and asking me to type any command to make it work so I did and nothing happened so I tried again and it asked me to type the right command.

I remember last time my friend did it he type something after the black screen appear and it show the norton ghost screen to reformat the comp with the image disk so if someone could please help me out here and tell me what is the command that I need to type to access to the norton ghost screen to reformat my computer I would really appreciate.

PS sorry for my poor English im still learning it
 

A:Computer reformatting problem

Bump
 

2 more replies
Answer Match 44.1%

Hello.

I will try to make this story as short as possible, but I am very frustrated on this.

My dad's laptop had gotten a bunch of viruses/rootkits, so I decided to use KillDisk and erase everything with one pass.

Everything gets done and I reinstall Win 7 Home Premium 64bit. Install everything and use the laptop like normal.

For the first five minutes, everything is fine. Loads programs up in a couple of settings.

After the five minutes, it starts getting very slow. The mouse is lagging. Everything takes a couple of minutes to load. The only thing I even did besides have it on was install Windows Update when you first reformat.

After a few more KillDisks and reformatting. the same problem is happening. I know rootkits are harder to kill than most, but can it be possible it is STILL alive?

I also am thinking maybe something inside the laptop is wrong (CPU, HDD.) How would I be able to check this to let you guys know?

I will try the HP Recovery Manager in a while and see if there is any difference.

Please, if anyone could help me and give me at least some ideas to why this is happening.

Thank you.

A:Computer goes very slow even after reformatting

It's unlikely the virus could survive a simple format or just the Diskpart Clean Command
which wipes the boot sector, although some can get into the BIOS.

First I would concentrate on getting a perfect reinstall: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums

Then if necessary compare that with Factory Recover if you made the DIsks or saved the Recovery partition: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If problems persist test your hardware and work through these other troubleshooting steps

5 more replies
Answer Match 44.1%

Im looking for a clear cube computer case just like the one that Sunbeam sells.. Anyone know of one that has 3 5.25" exposed bays instead of only 2 that the Sunbeam has??
 

A:Looking for a clear cube computer case

HERE are a few more....
 

2 more replies
Answer Match 44.1%

Hey guys,

I've had a problem that my monitor didn't turn on when i turned on the
computer.

After trying another graphics card, relocating and cleaning all the slots
and the whole computer from the inside, nothing helped.

I was told to try to clear the CMOS with the jumper on the mother
board and relocating the jumper to where it was after 20 seconds.
(i didn't turn on the computer when the jumper was in the clear position).

Now the monitor lights up and gives me one beep and after a few
seconds of running things up it says that i need to reconfigure the CPU setting in the CMOS.

So i press DEL to enter the BIOS setup and after a few seconds in the blue screen of the bios, everything freezes.
Worst is that it now gets stuck even before i enter the BIOS and i see the first screen that lights up
when i turn on the computer but with
weird pixel chips on the screen and half letters thrown around the screen.

Im running a 3ghz intel pentium 4 with a gigabyte mother board (i can
check the model if its important).

What could it be?

Regards,
Roi.
 

A:Computer gets stuck after CMOS clear

10 more replies
Answer Match 44.1%

My computer has been runnning really slow here lately so I thought I would go and delete some programs to see if it will speed up but since I'm not really good at computer wording and such I'm not sure what certain things are and whether they can be taken off, how do I go about knowing if something is safe to take off? Also I have several things that were added to my programs on July 28, 2011 that I'm not sure about, they are SocialRibbons LP2, Adobe Air, HP Product Detection, Power2Go, PowerDirector, Conduit Engine, PriceGong2.5.0, Python 2.6 pywin32-212, Quixley_KMb Toolbar, and Microsoft Visual C ++ 2005 Redistributable (x64). Are these items ones that can be taken off and might be causing my computer to run slowly? I have a windows vista but I think it was upgraded to a windows 8, not sure about that. Thank you for your help.
 

A:trying to clear out some programs so maybe my computer will run faster

Deleting programs off your computer isn't likely to increase performance unless the harddrive is almost full.

Assuming you're running Windows 7, let's see the following:

Click Start.

Right-click Computer.

Click Properties.

Post all the information under the title "System."

--------------------------------------------------------------------

Also, let's see this:

Click Start.

In the search bar type msconfig and hit Enter.

Click the Startup tab.

Take a screenshot(s) showing all items listed and attach the image(s) in your next post.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

1 more replies
Answer Match 44.1%

I just put together a new system with the following

Shuttle SP35P2
Core 2 duo E6600
ASUS 8600GT 512MB
2GB Corsair RAM
500GB sata seagate HDD
ASUS IDE dvd drive

At first it started fine, I was able to install windows and everything. But now when I turn it on the hard drive activity light is only on for an instant then nothing happens, the fans are going but nothing on the screen, after restarting/swearing for 5 or so minutes it will turn on and everything is completely fine, like it's mocking me.

If I clear the cmos (which this case has a handy button at the back for) it will turn on fine, but only once. It also works sometimes if I open up the case and unplug/replug stuff.

Once the computer is on, it works fine, and sometimes restarting works, but if I turn it off overnight, it won't turn back on without a cleared cmos.

Am I missing something obvious?
 

A:New computer won't post without clear cmos

If you get the fault again
And remove all power (power cord out)
And then hold in the ON button for 30 secs (dispersing all internal voltage)
Then plug the power cord back in
And turn on

Does it work?

If so, I'd say Power Supply
 

6 more replies
Answer Match 44.1%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None
I dont have any info on this computer except Dell with OS Windows XP. I was given used and they cannot remember Admin. password. I cannot log on, delete/add programs or software. I am not Administrator, nor do I have privledges. The only way to do anything is through the Guest log on. I want to delete everything on computer, but I cant download any programs(DBAN) or anything else to start like new. Every message is Access denied. Log out and log back in as administrator.
This is last hope. Cant afford to buy a new one. Please help. Tammie
 

A:Clear/Change Administrator on used computer

sorry but we principally do not help with getting around passwords. Please read the TSG rules here

closing thread
 

2 more replies
Answer Match 44.1%

I was installing a new printer and HP representative took over my computer to install the printer, He told me i needed to pay him $100.00 to clear up errors on my computer in order to install my printer.  I told him i couldn't pay the $100.00and he closed my session and hung up. Not a good experience with HP.  I then installed the printer by my self.I want someone to show me how to find the error list that the representative had on my screen, so i can try to clear it up. or find out how to clear. Can someone please help me.Elaine

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Answer Match 44.1%

My Operation system Windows 7 Home Premium SP 1 (Legal/purchased)
 
I'm interested to know if everything is ok with my computer, because i am a bit worried about my computer, its not new and not strong, and i changed anti-virus. i want to know if its better.
My previous anti-virus was Avast and Super Anti-Spyware.
Now i changed to Malware Fighter from iobit and Advanced System Care 8
With avast and super anti-spyware i scanned my PC atleast once a week, and always no threats found, with Advanced System Care 8 i found already 13 threats, and with Malware Fighter found 3 threats
my PC still saying its not anti-virus, and i want to know if it is,
 
Shotly i want you to give me the softwares to scan my PC and then send the log's so you can prove my PC is clean or infected.
 
Thanks

A:I want to check If my Computer is safe,and if its clear

I would suggest removing Malware Fighter from iobit and Advanced System Care 8 and replacing them with a real antivirus like  360 Total Security Step 1: Minitoolbox. Please download MINITOOLBOX and run it.Checkmark following boxes:Flush DNSReset FF proxy SettingsReset Ie Proxy SettingsReport IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result. Step 2: Junkware Removal Tool. Please download Junkware Removal Tool and save it on your desktop.Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log is saved to your desktop and will automatically open.Please post the JRT log.Step 3: Adware Cleaner. Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Scan button.When the scan has finished click on Clean button.Your computer will be rebooted automatically. A text file will open after the restart.Please post the contents of that... Read more

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Answer Match 43.68%

I've come across a virus that i am not able to get rid of & reformatting my computer is the only option. Problem is, i don't know how to reformat my computer. Can someone please instruct me on what to do. Help is greatly appreciated
 

A:Solved: Reformatting of computer due to virus

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Answer Match 43.68%

Hey guys I have a weird problem here, my computer reverted it's settings like the day after reformatting it which was 2 weeks ago, don't know why. My installed applications still here but the desktop shortcuts, pinned programs in the taskbar are missing, browsers are still here but the history, cache, add-ons, extensions and every settings for the browsers are deleted, it's like a newly installed one. Also a weird problem with the theme, currently on safe mode (just wanted to go to safe mode), my theme is like Windows XP, don't know that status in normal mode yet. Also before I can get to the desktop, it say's "Welcome" and then after that, this word appeared "Preparing your Desktop". I didn't do anything that will restore the PC to the date of reformatting it.

Edit: I know the reason, my PC did a system recover not restore without my interaction or anyone's interaction, what I did earlier was, plug the cables to the socket, turn on the PC and then selected safe mode (just wanted), while loading files, I went away for a while (don't know what's happening), after coming back, it was on the desktop, noticed shortcuts are missing but files are still there (working), restarted it, noticed that the "Preparing your Desktop" is appearing on the welcome screen. Will do system restore now, and see if every settings, files, etc., is restored, if it works, I need to know what caused my PC to do a system recover without my interaction or anyone's interactio... Read more

A:Computer reverted it's settings like the day after reformatting it.

Ok, just a sitrep, I'm on normal mode now, every setting and shortcuts are restored thanks to system restore, now I only need to know is why recovery manager did it's job without my interaction or anyones interaction.

9 more replies
Answer Match 43.68%

I just tried to reinstall windows xp on my computer and during the installation my computer crashed. At first, it booted up fine and I tried to reinstall windows again. During the second re-installation attempt the progress just stopped so I restarted the computer. During the third attempt, when the setup was copying files over, there was a file that could not be copied over. So I exited setup and I was going to try to reinstall it again, but now it won't boot from the cd drive. I cannot boot from the hd either, it says that the NTLDR is missing. I do not know what to do. Please help me.

A:[SOLVED] Computer Crash During Reformatting

hi, how old is the pc? you need to clean the xp cd it might have ome dirt or scratches that is preventing you from installing it. aan easy option would be is to take the cd to another computer then right click on the cd drive click explore and copy all the files and burn them as an iso using power iso.
http://www.poweriso.com/

regarding the pc not booting from the cd you need to access the bios. when your pc is booting press the del key or tab, f10, f12 it should work on the del key or f1 just try a couple of them it will work.
then find the boot option and change the device order so that it boot from
cd
then hd
and then click save changes. now switch off pc turn back on it should be able to read the disk. ntdlr that is the file used to boot cd.
you can fix that by going to recovery console and copying the file over but at the moment try the things above then think about changign the files because you have already formatted your pc.

3 more replies
Answer Match 43.68%

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.
 

A:After reformatting computer,Monitor being strange!

sharky said:

i did a reformat of my computer.

since the last time i reformatted about 6 months ago, i changed my monitor(to one that was manufactured in 1996). i had no problems.

after i finished doing a reformat today(im on a different computer now),the monitor shows multiple WIndows Xp desktops,like 5-15! all kind of scratchy so i can barely make out the screens.
i booted into safe mode,there is no problem, a normal WINDOWS XP desktop appears. i did a "add harware" search in safe mode, came back negative.Click to expand...

the safe mode thing could be a clue, and indicate a driver problem, if you have a video card try uninstalling it completely and reinstalling. Go to device manager in safe mode and remove video driver, shut down and reboot see if you can get into windows then.
 

2 more replies
Answer Match 43.68%

So my desktop croaked, and my best guess was to just reformat. However, due to boot issues, I cannot do this from the desktop. So I pulled the master HDD (since I also have a slave) and hooked it up to my laptop with a HD casing via USB. I have the proper Dell XP Pro SP3 disk, and I was advised to type the following into "run" to get the laptop to reformat the desktop's HDD:

"

D:\I386\winnt32.exe /syspart:G: /tempdrive:G: /makelocalsource /noreboot

"

D:\ being the path assigned to the disk drive and G:\ to the HDD.

Unfortunately this has not worked. For whatever reason I keep getting the message "Cannot install CGIPLUS.CA_", along with about a dozen other files. The problem seems to be that "All values are zero", and, although I cannot find any of these files on the disk, they seem to at least exist. I thought I could just skip the step and add the necessary files via the laptop, but at the end it tells me the reformat failed because it could not install these files. In the end I spend about 30 minutes getting no where.

I also get these exact same messages when trying to install using the Dell XP Pro SP2 disk, so I sincerely doubt it has anything to do with the OSCD's.

I realize I can completely reformat the drive from the laptop by just right clicking on the "G:" icon under My Computer and clicking "format", wipe it completelyl clean, put it back into the desktop, and try installing windows from s... Read more

A:Reformatting a master HDD with a disk from another computer

15 more replies
Answer Match 43.68%

I am making this thread so that if there's anybody who knows of good manuals or tutorials, they can suggest them. I am actualyl being helped my Cookiegal and flavallee but I just want any suggestions. So please don't delete or move this thread! Thanks
Well, is it more like I reformat all of my drives or just my C drive?
I'm quite confused on that. Also, what does it mean to partition??? I saw another old thread about partitioning and it quite confused me. What do I do with partitions? And should I follow what this person did in this thread: http://forums.techguy.org/hardware/803662-c-drive-partitioning.html

This is probably important as well: if I have to partition my CD, is there a way to do it with no explorer.exe? That process won't start up properly and that's why I want to reformat..

Also, can anyone tell me if I should be aware of anything while reformatting? For example, should I insert the XP install CD after I delete everything and before I restart the computer? I read some manuals but they were all completely different. I liked this one: http://www.ehow.com/how_6026_format-hard-drive.html
but I'm kind of scared to follow it because of the comments.

In all, if anyone can find a specific manual at techguy or on the internet, that would be swell
Thanks in advance!
 

A:Solved: Quick! Reformatting my computer

7 more replies
Answer Match 43.68%

Recently i received a BSoD of physical memory dump, didnt have a chance to see other info, and i shrugged it off thinking it wasnt so big, but i rebooted my comp and the fans were running and the lights were on, but nothing showed up on the monitor, it just showed a message "no video input" and would put the monitor to sleep. well anyways, i was wondering what i couuld do, because there is no boot screen at all, i was thinking about reformatting it but i was wondering how to do it without any possible view of what is going on. another problem is that my friend had lead me to believe it was a hardware problem, so i purchased a new power supply seeing as maybe my supply burned out, i installed the new power supply and still no improvement, so i decided to switch back to the old power supply, but when i had boot it up it didnt even light up, so i decided not to tamper with the hardware anymore. anybody have any suggestions?

i am running vista, and the computer came with vista installed when i purchased it, i was wondering if i reformat it, could i install XP rather than vista? THANK YOU to all your responses.

A:Reformatting computer without monitor screen

try another monitor or try the monitor on anther computer.

If everything sounds like its being turned on with the normal lights on keyboard and case but no screen, and if you have onboard video, not a separate video card, then it could be bad ram.

One thing though, do not try a reformat without a monitor!!!

3 more replies
Answer Match 43.68%

I'm trying to reformat my mother's Win 7 computer. I have never done this without the old disk method. I believe what she started with was restoring it to factory settings, and it seemed to work well. When it finally finished though, it said that there was an error and started all over again. Now that is all it does. It goes through the process of reformatting, and when it is done it reports an error and starts over again. I have no idea what to do and can't find any information on this happening. The reason that we decided to reformat in the beginning was that she was experiencing severe lag when using the internet (without any internet service or connection problems) and could not get rid of a Chrome issue where it would continue to generate ads whenever she did anything (not sure if it was a virus, malware, ad-ware, etc.). Any information on what should be done or possible fixes would be greatly appreciated. Thank you in advance for your time.

A:Win 7 computer won't stop reformatting/ restoring.

Too bad you did not come earlier because I think your 2 problems could have been easily fixed. Nevertheless, now I suggest you do the following:

1. Boot from your installation disk and run Command prompt from there

Command Prompt at Startup

2. Run these commands:



   Note
Important: That will erase all partitions on this disk. If there are other partitions on the same disk, we have to do something different.


Diskpart
List disk
Select disk n (where n is the number that was given for your disk in List disk)
Clean
Create partition primary
Format fs=ntfs quick
Active
Exit

3. Try to reinstall now.

6 more replies
Answer Match 43.68%

Hi,

For another computer, I have two maxtor harddrives connected via IDE to a P4P800-E Asus motherboard.

When booting up, the system goes through some check with something called "FastBuild" which I have never heard about. I think it may have something to do with having the two harddrives work together. This computer here was bought used so maybe the previous user customized the bios?

Anyway, if I try to reformat as usual, running the Win XP Pro Cd while booting up, and install as usual, the setup files load up fine. Then, when I hit enter (to setup Win XP), there's a 25 second delay where the bottom of the screen (grey area) says "Please Wait..." and then the screen loads up where it should show my partitions and allow me to choose which to install.

THere's no highlight bar - instead, it says
"Unknown Disk"
<this drive cannot be found>
and it says this twice - I'm assuming because I have two of these harddrives - both of which cannot be read.

So 'delete partition' doesn't work - so my only option is Enter = Install.

Then the following message comes up:

"A problem has been detected and windows has been shut down to prevent damage to your computer

THe problem seems to be caused by the following file: setupdd.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure ... Read more

A:Solved: Trouble reformatting a used computer

16 more replies
Answer Match 43.68%

I have a Xp Pro computer that needs a reformat and a fresh install , however , I do not have the copy of Xp pro that was installed on the computer but I know it was a retail copy. I do however have a copy of Xp pro that I used on another computer and was wondering if I could use that one to do a clean install on the computer that I plan to reformat? The only problem is I dont have the Product activation for the computer I am planning on reformatting.

Where can I find the number I need when it asks for my product key? And before I go any further , can I use my copy of XP pro for another computer considering they are both running Xp pro but from different discs?

Any help on this would be great and hopefully I explained what I am doing well enough

Thankyou

A:Reformatting Xp computer ?'s And clean install

When you first had your computer with the original xp, generally there would have been a little sticker "windows xp pro OEM" followed by a serial number stuck to the box. You can install with any copy and just use that number,

12 more replies
Answer Match 43.68%

I am trying to install windows 7 on my current computer (xp). Everytime I start to install win7 through a dvd, my monitor would shut off (the cpu would stay on). My computer has a history of losing its connection to the monitor during reformats and os installs, (it happened when I tried to install windows xp in the past) and this problem only comes up during these situations. Here is a video that basically shows what happens

http://www.youtube.com/watch?v=mRhrrnpipG0

skip to 4:15 to see the problem

I tried restarting the process about 7-8 times now, and it does the same thing each time (although not at the same moment, sometimes earlier in the setup)
Any idea what is the issue?

Thanks for any help you can provide.
 

A:Computer monitor disconnects during reformatting

http://support.microsoft.com/kb/975253 this not actually relevant but may be worth considering
i would say its 99% def a bios issue incorrect settings for your monitor either bios set for a card or from the motherboard
 

2 more replies
Answer Match 43.68%

I've been building a desktop at home and it seems the BSODs just never stop coming. as soon as I fix one a new one appears. I'm considering reformatting to see if that does anything. Any ideas on that? Will it help? this is the most recent BSOD:

==================================================
Dump File : 100610-22198-01.dmp
Crash Time : 10/6/2010 5:08:40 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`07ed50c8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`10d7c25e
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\100610-22198-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

Happened while browsing the internet.

A:Stubborn Computer BSODs and reformatting.

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

33 more replies
Answer Match 43.26%

Hiya!!

I just wondered that is it possible to clear or empty your computer's cached memory on the fly without restarting the computer?

Here's the screenshot what i took where you can see better what i meant:


In this screenshot my cached memory is 4667mb, is it possible to clear it without restarting the computer??

Thanx you!! Btw..i'm using Windows 7 x64

A:How to clear/empty computer's cached memory???

I'd have to ask why you would want to?? The CPU uses cache memory to store instructions that are repeatedly required to run programs, improving overall system speed. The advantage of cache memory is that the CPU does not have to use the motherboard?s system bus for data transfer. You don't want to clear that.

A Guy

2 more replies
Answer Match 43.26%

Starting about 2 weeks ago, my computer began to slow down to the point now where it is now basically un-useable. Everything is just incredibly slow and no matter what I do the computer lags. It takes AGES to open up a folder, or start/browse the internet, or open up any software or do anything on the computer at all. I mean no matter what I do, it bogs down so bad.... eventually I just shut it off. Even the screen saver takes TONS of time to disappear when I move the mouse or press a key on the keyboard. Also, the small green light on my CPU (that lets you know when the computer is "thinking") is lit up virtually all the time that computer is on. I don't ever see it go off. Something MUST be running in the back round at all times but I have no idea how to find out exactly what's going on. Last night I ran both Malware Bytes and Super Anti-Spyware, both full scans, and they found nothing. I use the free version of Avira for an antivirus. I ran a full scan using that program and it found nothing. HELP!?!

A:HELP! Computer is painfully slooooow. Scans are clear!

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Fin... Read more

18 more replies
Answer Match 43.26%

Hello,

For the past week my computer has had issues with a redirect virus (I belive) whenever searching in Google or Yahoo. I'm also - from what I've seen through my Malwarebytes scan - affected by three other issues. UGH!!

I see three items within my Malwarebytes scan - the log from which is here...

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.14.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Family :: FAMILY-PC [administrator]

Protection: Enabled

7/14/2012 2:12:07 PM
mbam-log-2012-07-14 (14-21-30).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223166
Time elapsed: 8 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\Users\Family\AppData\Local\Temp\GiantSavings.exe (PUP.GamePlayLabs) -> No action taken.
C:\Windows\Installer\{f6d42f00-bb55-e2a1-db92-450db4f06734}\n (Rootkit.0Access) -> No action taken.
C:\Windows\Installer\{f6d42f00-bb5... Read more

A:Computer Infected - Unable to Clear Problems

Welcome aboard You're infected with ZeroAccess rootkit.It requires elevated help.Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

1 more replies
Answer Match 43.26%

Hello everyone. Hopefully one of you clever people will be able to help me with this problem.

I have just installed a new motherboard and processor and upon starting for the first time everything seemed to go fine. I then read in the manual that clearing the CMOS was recommended so I did as advised (moved the jumper to clear, waited, moved it back), but then upon switching the computer back on the monitor would refuse to come on (the computer would start checking the CD-roms drives, so I assume it is at least booting).

I got a bit annoyed so I decided to see what would happen if I left the CMOS jumper set to 'clear' and, as it happens, everything started up perfectly and appears to be working fine. The questions I have are:

What effect will having the CMOS set to clear have on my computer?

What the hell is going on and how could it be rectified?

Many thanks.
 

A:Computer only starting with CMOS jumper set to 'clear'.

The procedure to clear the CMOS is a little more involved that you described and may be the source of your problems. Try this:

1. Unplug the PC from the wall and put on your ESD (static discharge) strap.
2. Remove the battery from the mobo. (should be right next to the jumper).
3. Now move the jumper to the "clear CMOS" pins.
4. Move the jumper back to the regular pins after a couple of minutes.
5. Replace battery.
6. Plug PC back in and boot up into BIOS.

If the above doesn't help, then remove everything form the motherboard but 1 stick of RAM, the video card and the CPU/HSF (unplug all drives iincluding the hard drive) and do the above procedure again and see if you can get into BIOS.

Good luck.
 

2 more replies
Answer Match 43.26%

I was resetting my Windows 10 Dell 5559 laptop to factory Setting.got this message after screen had stuck on 99% during reset the message displayed is"A configuration change was requested to clear this computer's TPM (Trusted Platform Module)WARNING: Clearing erases information stored on the TPM. You will lose all created keys and access to data encrypted by these keys.Press F12  to clear the TPM Press ESC  to reject the change request and continue"I just don't know whether to press F12 or ESC?
 I have recently bought this laptop .
Regards
Sanal.P
 

A:Clear this computer's TPM (Trusted Platform Module)

Did you purchase the notebook directly from Dell or from a retailer? Have you previously set up TPM or Bitlocker on the notebook?  If not I would just press escape and continue. 
It sounds like the boot method has been changed to "Legacy" it may have been set to "UEFI" previously.  I suggest upgrading the BIOS if you haven't already tried to do so.  You can download 1.1.9 here. 
Please let me know if you continue to have problems 

TB

1 more replies
Answer Match 43.26%

Hello,
My computer was infected with an unknown malware  that didn't allow me to search on common websites as google or youtube while allowing free connection to all other websites through an unknown proxy, plus other symptoms
 
I tried to search for the problem with malwarebyte anti malware, avast, emisisoft emergency kit, spybot, they did not identify anything. I'm also 100% sure that the problem was inside the computer, not a browser problem, not a network/router problem.
Since backup + formatting takes me much less effort than cleaning up an already clumsy, now infecter computer, i saved every data that has to be saved on an external hard drive, then i formatted the computer.
My question is:
Since the backup may be infected with the same malware - that i have NO idea how i got it, so  NO idea on how it infects other PCs, how can i clean the backup from another Windows installation without infecting it when i plug the hdd in? which precautions, tools, should i use? How should i proceed, since my actlal knowledge failed me?
 
Available instruments:
-One clean PC (windows 8.1)
-One formatted PC, with fresh Windows 7 installation - the one on which i have to restore data
Both computers can be booted from DVD and USB
 
-multiple empty DVDs for bootable distros (if needed)
-1GB USB drive for bootable software
 
-1TB USB3 external backup HDD probably infected - that needs cleaning
 
Any help would be appreciated
 
Davide
Edit: i used Sear... Read more

A:Infected Backup cleaning from a clear computer

If you disable autorun it will stop malicious programs jumping to your clean computer from your backup drive. You can copy personal docs and pics over, but all program files and settings files are risky.
 
Here is a tutorial on how to disable autorun.
 
or you can copy this into any new text file and rename it anything.reg, double click it and OK.... autorun for all drives will be disabled.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoDriveTypeAutoRun"=dword:000000ff
Once you have recovered your personal data you can reformat the drive to clean it.

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Answer Match 43.26%

Hi there, Could you please help me how to reformat my computer to factory setting?  Here are the details: a.  HPPavilion p6320ab.  OS- Windows 7 Home Penitum 64 bitsc.  Processor - Pentium (R) Dual Core  Also is there a posibility to convert/upgrade it to Windows 8? I am not a computer expert.  Kindly help me please. Thanks in advance. Ging











Solved!
View Solution.

A:Reformatting my computer to factory settings - HP Pavilion p...

Hi,1. Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen. 2. My suggestion: keep Windows 7, you will be disappointed with Windows 8. But if you wish, Microsoft has a tool which is similar to Windows 7 Advisor for Windows 8 called Windows 8 Upgrade Assisstant . Please download the Assisstant and run on your machine:   http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8   You have to buy upgrade to Windows 8 from Microsoft (download) or from many computer shops (DVD's). Regards.

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Answer Match 43.26%

First of all, let me say that I am not good with computers. I just read about how to reformat on this site. Anyways:

So this computer is less than a month old. I had some problems with my game, where it would freeze for a split second every 10 seconds. I checked to make sure it wasnt a connection problem, and even in offline mode it happened. Well, i tried restoring, and i still had the problem. So anyways, i decided to reformat. I think this is where i mightv screwed up. I ordered this computer from cyberpowerpc.com. However, i used the Windows XP installation CD that came with my old dell. Anyways, i deleted my old partition, made a new one, and everything was going fine until it was setting up windows XP. It said "Some files are needed from the Windows XP CD-ROM" or something like that. I clicked OK, and nothing happend. At that point i noticed that I couldn't open or close my dvd rom drives. I pressed cancel, and it installed the rest of windows. It logged me on, but now i have the windows classic scheme, and i dont even ahve internet explorer or windows media player or anything. I dont even have the pictures for my user. I really am lost, and none of my cd drives work when i am logged on. Any help would be greatly appreciated.

EDIT: i forgot, now my first dvd drive wont even open/close even during the boot sequence....

A:So i tried reformatting my computer...and now i dont even have internet explorer

disc shouldn't be the matter, i was able to use my dell disc to put XP on my old old computer just fine.

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Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:



i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.


here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\A... Read more

A:Viruses found after reformatting computer - my hijackthis log

Hello and welcome to TSF.

Apologies for the delay in response. If you haven?t received help elsewhere already and still require assistance, please post the logs requested in our pre-posting process outlined below:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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Answer Match 43.26%

(continues description: "EVERYTIME!!")Malware Forum Discussion with m0leHello all,My computer is ruining my life (okay.. that's a little dramatic... but in all honesty it REALLY sucks right now), so any help anyone can offer would be GREATLY appreciated!My computer (at work) has been running VERY slowly for a while now, I was assuming it was just a RAM issue, but m0le said it shouldn't be and I should check here for any answers... I'm not exactly sure what I should include on this post, but if anyone has any specific questions I'd be more than happy to answer any of them as quickly as possible!The main problem, as my "topic description" states, is that every time I attempt to multi-task my computer pretty much freaks the bleep out... It lags, flashes screens periodically, and then does that thing where it makes your window look all ghost-y and u can't click anything cause it's "thinking"... a few moments later it'll either crash or just start working... while having it work after a few moments of "thinking" isn't the ABSOLUTE WORST it really does add on a lot of extra time to my work day, not to mention it's just irritating lol, I'm sure someone here can agree!Anyway, like I said, I'm not sure what information anyone would need to help me w/this... but please do not hesitate to ask and I'll try to respond as quickly as possible!Thanks everyone!Ash

A:sent by m0le, slow computer even after reformatting, no malware

Have you checked task manager for CPU usage (for a specific program) and for available RAM. If your CPU usage is low and you have enough RAM, then you can try downloading SpeedFAN to check your system temperatures.http://www.almico.com/speedfan.php

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Answer Match 43.26%

Hey all.
I have been having problems with my computer for a while, since some of the system 32 files had corrupted due to a virus, and I couldn't connect it to the internet because the person who installed my OS had used a dodgy copy of Windows XP, instead of the new one I gave him. It just caused a ton of problems with the internet, but the computer worked fine when it wasn't connected.

However, it got to the point where we really needed the internet, so I sent my computer off to another friend, who works with computers, to have it reformatted, and a new copy of Windows XP professional installed. When it came back to me, everything seemed fine, the computer worked faster, and my friend had installed another hard disk, free of charge.

But then we found that we had no sound. And, according to PC Wizard, and Windows Media Player, the sound device wasn't even there. It had disappeared, whilst still being very much soldered onto the motherboard.
We had never had problems with the sound card before, so I searched the internet to try to find a solution. I also asked the lady at my local computer shop if she knew what to do, and she said that I probably just needed to reinstall the motherboard drivers. So I went back on the net and searched for my motherboard, and downloaded the drivers for it.

No sound...
So I went onto the net and searched for the problem, and a few sites (including TechSpot) had threads with similar problems. I found one where the per... Read more

A:Sound card 'disappeared' after reformatting computer

Thank you for replying, Zenosincks. You assumed correctly. I went onto ASRock's site, searched for my motherboard's make, and downloaded the chipset drivers, then went back on and downloaded the audio drivers. I used the europe server, as advised. Thank you anyway.
 

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Answer Match 43.26%

Last spring, I had Windows 10 downloaded to my computer by one of those popup windows which apparently said do u want to download updates in 10 minutes, 1 hr, or 4 hrs? While I was gone, Windows 10 downloaded to my computer and
when I got home, I had windows 10 on my computer instead of Win 7 Pro.

2 weeks ago, I signed on email one morning and that was all I could do. Outlook would work, but I could not access and
websites; only Outlook. Tried several things but could never get IE, or other browsers to work. I reformatted the computer
which took it back to Win 7 Pro. Since the deadline is past, I don't seem to be able to get win 10 back, without purchasing a DVD? Anyone have any ideas?

A:How do I get the free Windows 10 back after Reformatting Computer?

The install media for windows 10 is freely downloadable from Microsoft. Because you took the free upgrade you now have a digital licence recorded on Microsoft's activation severs, tied to your PC's hardware. You can do a clean install and it will activate automatically. You don't need to enter a product key, just click 'I don't have one' when asked.

Instructions on how to get a bootable USB and how to do the clean install are in this Tutorial.
Windows 10 - Clean Install

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Answer Match 43.26%

I completely reformatted my computer and reinstalled all Windows updates and afterward, Avast! found some viruses and malware during a scheduled boot scan. i was a little concerned, so i thought i would post a hijackthis! log. just to be safe that i wasn't removing any needed Windows files that the scheduled boot scan found, i moved all files to the virus vault of Avast!.

here are the files that are in my Avast! Virus Vault:

i can restore these files. so please let me know if i need any of the files in this vault, otherwise i will just remove them.
here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:24 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program ... Read more

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Answer Match 43.26%

My computer is infected with the Vundo.D.27 virus even though it was reformatted. I've used Avira and SuperAntiSpyware and it still won't help me resolve the problem. My sound system also doesn't work - not sure if it's due to the driver or the virus, but I suspect the latter.

Here is the contents of my DDS file:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Henry at 21:49:32.00 on Mon 02/16/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.422 [GMT -8:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program File... Read more

A:[SOLVED] Computer infected with Vundo.D.27 even after reformatting

Hi gwr922,

You appear to have run Combofix. Could you please post the Combofix log? It's located at C:\Combofix.txt

Thanks.

15 more replies
Answer Match 43.26%

Hi,

Specs:
OS Windows 7 Ultimate x64
CPU Intel Core 2 Duo E6600 @ 2.4GHz
Motherboard Gigabyte 965P-DS3
Memory 4 GB DDR2-SDRAM PC-5300
Graphics Card MSI N560GTX Twin Frozr II
Sound Card -
Monitor(s) Displays Samsung T240


PSU Coolermaster 550W
Case Coolermaster
Cooling Stock
Hard Drives Seagate Barracuda 7200 320 GB WD Caviar Green 1 TB


My computer was stuttering badly recently. It runs smoothly in games like FIFA 12 initially, but after a period of time (could be 5 minutes or an hour), the game starts to stutter. FPS doesn't really drop but the game stutters so badly I couldn't even play it. As I exit and try to load Skyrim, the initial loading might take up to 5 minutes, which is incredulous even when loading the world map.

That aside, Firefox was also stuttering whenever I tried to scroll, be it a page full of graphics, a text file or pdf.

All these problems could be 'reset' by restarting my computer but the symptoms just come back soon after.

Thought I might have too many programs installed, so I decided to reformat my computer and reinstall a clean copy of Windows 7 Ultimate x64. Didn't really help though. After installing all my drivers, the problems persist.

I am currently using AVG as anti-virus and didn't detect any rootkit virus or anything.

My CPU temperatures are fairly normal for Core 2 Duo E6600, doesn't go past 60C in the tropics. The CPU loads <10% when idle and max out when playing games. Same goes for GPU. ... Read more

A:Computer stuttering in Windows 7 - Reformatting doesn't help

60c is like the max temperature for that processor, it might be throttling down to prevent damage, try cleanning the heatink leaving it dust free and apply a fresh coat of thermal insulation material like artic silver 5.

3 more replies
Answer Match 42.84%

Hi my name is Viviana...

I had set my password in BIOS awhile back. And I had forgotten it. I needed to format my hard drive because of an intense accumulation of viruses. I tried everything... the default password for phoenix... nothing worked. I even removed the battery on the motherboard. Still nothing. I shut the computer off but leaving it connected thru just the wires on back... Then I googled for directions on what to do next. I played around with the wires but not really touching or moving much... then I downloaded the manual for micro star msi 7211 from the manufacturer. It told me to look close to the battery. And don't quote me exactly I'm on my android phone.... it told me to lift the plastic like piece from the 3 jumpers I think, I'm not sure of the name. But they are 3 little spikes... so I did that and went to turn it on. No response. Nothing would turn on. I really hope maybe I did something wrong any my motherboard IS NOT FRIED. Can anyone please tell me Wats goin on here
 

A:Computer wont turn on after attempt to clear cmos

First of all what you did was pull the jumper that is used to reset the BIOS password so it sounds like you have done the right thing.

Around the jump (little plastic piece) there should be printed on the board PASS RESET or BIOS RESET or something of the like. Alot of times you have to pull the jumper, cycle the power, then put the jumper back.
 

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Answer Match 42.84%

Hi, I just want to make sure my computer is not infected by any malware/spyware/virus and etc.

Can someone please check the HJT log file for me to make sure everything is doing file. Thank you so much.
Logfile of HijackThis v1.99.1
Scan saved at 2:20:22 AM, on 4/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Siao Yun\Desktop\HijackThis.exe

R3 - URLSearchHook: (no name) - {DFBC01E7-C852-CC8F-7801-BA896F7F... Read more

A:Solved: Is my computer clear from infection? HJT log file included.

These entries can be fixed:

R3 - URLSearchHook: (no name) - {DFBC01E7-C852-CC8F-7801-BA896F7F32CB} - (no file)
O2 - BHO: (no name) - 0B? - (no file)
O2 - BHO: (no name) - `B? - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

Rest looks fine
 

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Answer Match 42.84%

Hi all
I am running xp sp3 on an 8 yr old Dell. I have a massive amount of memory (75g with 54g free). In the last week, I have run SAS, MBAM, along with Avira av, I have defragged using defraggler from piriform, I have used Ccleaner, and for good measure Dial a Fix. Spybot also. Nothing out of the ordinary is showing. Here's what the computer is doing:

It loads everything VERY slowly, and things refuse to close and stop responding. Things like my FF browser, my help, explorer, just everything I've run. Suddenly my printer won't print, (and my spool srv is on.) (when I went to administrator tools>services, that window also stopped responding. I tried to uninstall the printer, but the printer help window refused to work. My updates wont install, and I don't know how long that's been going on. I had even consulted the TGTC XP for new ideas of what to do but I see nothing I haven't tried. I did not read the whole thing, however.

So, what's it sound like, a virus? I would love this computer to run faster, and i sort of thought all I needed for that task was a lot of disk space.

Thanks in advance for your help

A:Old computer, all scans show clear, but diminishing function

It's possible, you may have some hardware problem, which can be checked, but with 8 years old computer, I'd simply back up your data and go for fresh Windows installation.
See, how it works then.

8 more replies
Answer Match 42.42%

I have been having major issues lately with my HP Pavilion DV6t laptop running Windows 7 Professional. The computer is about 2 years old and has had no issues up until about two weeks ago. At the time, I started to have trouble loading windows 7. The OS would often fail to load and generate a blue screen error and reboot itself before the windows loading screens had completed cycling through. Afterwards, the PC would typically fail to start if I rebooted it again and instead prompt me to run windows repair and/or system restore. At first, running those utilities would fix the issue and the computer would work again for a day or two. However, I found that these problems would just start up again soon afterwards and that I was eventually unable to start up windows at all. 
 
At this point, I was even unable to even boot up safe mode. The drivers for safe mode would start to load but then the loading sequence would eventually freeze up and nothing would happen (often the computer would just crash after a few minutes). After the PC tried to prompt me to do system repair a few times after crashing or producing a BSOD error, it eventually would not work anymore and I would have no way to access windows. It would also not let me conduct system restore after going through the routine of not loading windows a few times.
 
After I got to this point, I decided to just go ahead and reformat the whole computer and ... Read more

A:Computer stops booting Windows 7 Even After Reformatting/Re-installing the OS

Are you getting any error codes when the computer blue screens? Those would be helpful in narrowing down the cause of the problem.

7 more replies
Answer Match 42.42%

After I reformatted the hard drive and laplinked my Canon Inova computer, I was unable to activate my modem. Before formatting, it was on com port 3, after lapinking and upgrading to windows 95 it didn't show a com port 3 as being in the computer(that is it was not detected by the installation wizard when I tried to reinstall my modem.)
How can I get com 3 to be recognized by the wizard and reactivate my modem?
 

A:unable to activate modem after reformatting computer and laplinking.

I don't think it should have changed, but check in your BIOS and make sure it is still set to active. How old is the system? If the setting in the BIOS is changed it's possible your MainBoard battery is getting low.
 

2 more replies
Answer Match 42.42%

I have a 2 year old Dell thats gotten so slow over time that I would like to reformat it. This Dell is connected to DSL internet with a modem wired to the pc. When I added the wireless-G router to it as to enable wireless internet connection to 2 laptops in the house, it was so complicated I had to have a friend do it for me. I don't want to bother the friend again so I want to see if I can save the settings before reformatting. Any possible way to do this? All I remember was him talking about bridging and some number sequences. And I remember he had trouble accessing my windows password which I had forgot. Also, would I need to reset all of the router passwords too?
 

A:When reformatting computer - How do I save my wireless router settings?

6 more replies
Answer Match 42.42%

ok here goes, when i got this comp it ran great no problems and would pullup web pages in seconds. it started refuseing to pull up some web pages alltogether. i assumed since it was a difffferent cable high speed that was the culprit. i now have the fastest high speed cable internet that brighthouse offers........... computer still takes 30 seconds to pull up a web page sometimes.
i assumed virus at this point, got a new D-link gameing router that makes the rest of the computers in the house rock and roll. snow white helped me get rid of a bunch of junk and the web pages were pulling up after about 10 seconds so thought that was ok.
got on the slower computer here and it pulled the pages up instantly. so i decided that i would just completely reformat the computer and that would end all this foolishness. so i reformated and restored the comp to factory settings. when i do that it gets better for a few days then its back to the same old waiting for pages to pop up. it never gets back to how it was before.
my ram shows up at almost a gig like 960mb versus the 1 gig that should be there (i belive that 64mb is goind toward onboard videocard). the comp is reading everything right as far as i can tell. i have like 93% free space on the HD after the reformat.
sometimes the page will load up fine and then LOCK Up and refuse to respond. some pages will always be not responding. the comp will not download most stuff, such as windows updates.
the comp is a HP a1310n with a 1.77GHz ... Read more

A:Computer Running Extremely Slow Even After Reformatting And Restoreing

You do any maintenance on this computer?Ever run chkdsk? Ever run the defrag utility? Ever dumped your cache?http://safari.ibmpressbooks.com/0735618968/ch12lev1sec12http://www.microsoft.com/windowsxp/using/s...mproveperf.mspxChkdsk Explained, Understanding What Chkdsk Does - http://support.microsoft.com/kb/314835/EN-US/ http://support.microsoft.com/default.aspx?...b;en-us;Q315265 Follow the listed steps for running from My Computer/Explorer and put check marks in both options when presented.Louis

5 more replies
Answer Match 42.42%

Hey everyone, my sister managed to get some viruses/malware on her computer and since I am family tech support I gave it a go. She has pop ups plus audible ads (Like "congratulations, you just won two free ipod nanos" but there are no browsers open, it just happens randomly). She has Webroot Spy Sweeper which we have run several times and each time it finds something new. I also downloaded and ran combofix and vundofix. They each eliminated some things but the problems persist. Here's the HJ log. Any advice would help. Also, should she get different software since Webroot did not prevent this?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:39:19 PM, on 8/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Pr... Read more

A:Trying to clear malware of my sister's computer. Auditory ads when no browser is open

Bump. Anyone have any advice?
 

2 more replies
Answer Match 42.42%

Built a new computer this week. Worked fine until I hooked up an old hard drive. After that, on cold boot the computer boots into Windows (I can hear the loading music) but I don't see anything on the screen, and the monitor light just blinks on and off. If I clear CMOS, it boots fine (until the next time). Weird thing is that this was an issue I had on the old computer that the old drive came from. Never resolved the issue (I was planning to rebuild anyway), but figured it was the GPU (the components were all 6 years old). Parts on this new build are all new. Any ideas?

Motherboard: Asus P9X79 WS
CPU: Intel Core i7-3820 (with Hyper 212 EVO cooler)
GPU: Geforce GTX 660
RAM: 4 X 4GB G.Skill Ripjaws Z Series
OS: Windows 7, 64-bit
Boot Drive: 256GB Samsung 840 Pro Series SSD
Other HDDs: Several WD Black Caviar drives
PSU: 850W Corsair AX850
ODD: LG 24X DVD Burner
 

A:Solved: Computer boots, no video, works if clear CMOS

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Answer Match 42%

Recently got hit with a PWS virus.  Had my computer cleaned.  Successfully downloaded the tool kit and then service pack 1.  I have tried to download service pack 2 several times.  One came back CRYPT_E_NOT_FOUND; tried again and received error code 0X80092004.  Obviously I need to to this to enable IE8.  While I can find my way around (slowly) on what to do, I am lost on this one.  Both attempts were from Microsoft.  What am I missing? 

A:Trying to download service pack 2 for Windows Vista after reformatting computer

Have you tried the steps found here? http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_update/cant-install-vista-service-pack-2/e50a29ee-410b-45dc-82be-cfeb07062fab

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