Tech Problem Aggregator

Screen Freezing, search engine redirect and black screen when starting the computer

Q: Screen Freezing, search engine redirect and black screen when starting the computer

HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.



This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

A: Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

5 more replies
Answer Match 81.3%

HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.

This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

A:search engine redirect, black screen on start and other probs

These were run about aweek ago not sure if everything is still same.

30 more replies
Answer Match 99.96%

I have come to this site because I seem to be having the same problems as sin2000. My Google searches are being re-directed to spam sites, Internet Explorer (7.0) is running very slow and often crashing. I have run Spyware Doc to clean out Spyware Protect 2009, but it seems link there are more problems.

I've attached the files requested in the guide.

Your help would be greatly appreciated.

Thank-you.

James

A:Search engine redirect, computer freezing

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

2 more replies
Answer Match 96.6%

I have another issue with my desktop running Windows 7 . the laptop starts up fine and monitor screen works but when it gets to desktop the screen is black. Any ideas?????
I have another laptop where it starts up fine but monitor is black . helppppppp
 

A:Screen works when starting computer but when it gets to desktop screen is black

What happens in safe mode?
 

4 more replies
Answer Match 94.5%

Hi,

I just recently started having my searches redirected to odd sites using google or yahoo. It only redirects some searches and not others, there's no pattern. Also sometimes a new tab just automatically opens up in a new tab going to similar sites are the redirected searches. Also there's the odd times where a blue crash menu comes up and does a memory dump, then restarts the computer. I've ran every antivirus program I can think of including SuperAntispyware, Malwarebyte, Avast! Antispyware, SpyBot, Ad Adware and I still have the same problem! Please help!!

Oh and yes I do have access to a Windows Install Disc.


DDS (Ver_10-03-17.01) - NTFSx86
Run by BabieWho at 2:37:46.29 on 09/06/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.2.1033.18.895.155 [GMT -7:00]

SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Prog... Read more

A:Search Engine Redirect, Blue Screen Crashes

Hello BooCody,

If you still require assistance, please run a new scan with dds, post the fresh dds.txt , and we'll get started.

11 more replies
Answer Match 94.5%

yesturday google and yahoo search links redirected me to randmon sites. in addition, the searches are slower than normal. finally, my computer has blue screened twice since last night. i was trying to run GMER twice and it has not made it through the run. i will keep trying to run GMER. only thing i could read from the blue screen was a Kernal error
DDS (Ver_10-11-10.01) - NTFSx86
Run by brandtly at 21:09:25.74 on Sun 11/14/2010
Internet Explorer: 8.0.6001.18904
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2037.923 [GMT -8:00]

AV: avast! antivirus 4.8.1296 [VPS 081218-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1296 [VPS 081218-0] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32... Read more

A:search engine redirect plus slow plus blue screen

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

13 more replies
Answer Match 94.5%

Hi Guys

I have two problems which i hope both are just one, i am struggling to sort out a issue with interent explorer. when using a search engine i am getting redirected to a different result, much like a lot of people on here. I also when surfing will have random explorer windows open again to a screen which is similar to those that the search engine result give

the other problem i have is a error screen saying that my memory is full. i cant remember the exact number / problem it is but googling it told me to try you guys.

I have downloaded Combo fix and ran a scan and below is my report. Please guys help me out i at my whits end with this

ComboFix 10-11-05.01 - Dad 05/11/2010 19:09:36.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1022.440 [GMT 0:00]
Running from: c:\documents and settings\Dad\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\documents and settings\Dad\Local Settings\Application Data\{4A38074C-C0CC-4E56-9A3A-5ED13752ECF0}\chrome.manifest
c:\documents and settings\Dad\Local Settings\Application Data\{4A38074C-C0CC-4E56-9A3A-5ED13752ECF0}&... Read more

A:search engine result redirect plus error screen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please downloa... Read more

2 more replies
Answer Match 92.4%

OK, I think the problem started on December 1st or 2nd and I have been stubbornly trying to remove this with my virus software and malwarebytes. I had brought my son to work with me for the day and he spent all day on facebook and clicking on links associated with it. Later that evening I found the computer locked up. The computer is a laptop I use at my shop and I have quite a few other regular people that come thru the shop that use it to look stuff up. So it's hard to pin down exactly when it happened.

Anyway, since then I have been constantly getting "registry virus scanner" pop-ups, a pop up for a wal-mart gift card and some google money scam window that won't close unless I shut down whatever I'm using for the internet, either firefox or internet explorer. Along with that my malwarebytes will not update and the only way I can get my virus software (microsoft security essentials) to update is if I go directly to the site and download it. Every time I download and update for the virus software it catches a trojan or 2, then by the next day the problem is back to where I started.

I also get the blue screen of death occasionally along with a message when I go to log in that says "The Group Policy Client failed the log in and access is denied." At that point I have to restart the computer to get it to log in. The last time I tried updating malwarebytes, this morning, I got an error message of "PROGRAM_ERROR_UPDATING (5, 0, C... Read more

A:Registry virus scanner, search engine redirect and blue screen

Sorry, I think I somehow posted this in the wrong forum

2 more replies
Answer Match 89.04%

I have a Dell Dimension 8400 Desktop computer and whenever I start the computer up it goes to a blank black screen with a flashing bar in the top left hand corner. Usually it does this for a second and then continues to load but it jus stops there and the computer isn't working or anything. Yesterday it was fine and now its doing this. I don't know if its something really easy to resolve this or not but any help would be much appreciated
 

A:Black screen when starting computer...

Hi check link http://support.microsoft.com/kb/314503
If you decide to use FIXMBR [repair Master Boot Record] read warning of using FIXMBR if there is a virus present.
Best to run Virus scan first..if system starts up.
 

1 more replies
Answer Match 87.78%

Hey

When I go to turn my computer on it can't get to the windows loading screen it just stops on a blank black screen. I have/will upload a video of it happening to illustrate what is happening since I might not have described it well.

I can't post videos due to my post count but if you want to see it just PM me.

The last thing I remember my computer doing before it turned off was a virus scan then a few minutes later a blue screen with some white writing coming up so I rebooted and this happened. I have tried using my Windows CD to repair it but it hasn't worked. I can't get into safe-mode because it just stops on the black screen with white writing (Sorry for all these un-techincal names xD).

I was wondering if anyone knew what was happening? Ideally i'm looking for a fix for this so I can back-up some of my files onto an external harddrive then I want to reformat.

Thanks, Ash
 

More replies
Answer Match 87.78%

My mom's computer is a Compaq FS7600. It has Windows 2000/XP on it. When she turns the computer on all it does is goes to a black screen, she said it doesn't even show the blinking cursor. We've tried the F8 over and over, but it still only comes up to a black screen. What can we do?
 

A:Starting computer leads to black screen.

need lots more info than what u've posted, like is it windows 2000 or windows xp, what model compaq is it? the fs7600 is a flat screen monitor. have u made sure all connections r tight etc? have u tried using a diff monitor 2 see if it boots? does it make any beeps when u turn it on? any & everything u can find 2 post is usually more helpful than just a cry in the dark lol
 

1 more replies
Answer Match 86.94%

This morning when I woke up and turned on my computer instead of going into windows it started with a black screen a movable cursor. After about 10 minutes it finally loaded into windows but it was very slow, it took about 10 minutes to open Chrome and was nearly impossible to use.

I have tried start up repair and restored the computer but it didn't seem to work. It is still horribly slow.
Because this computer is only 2 days old I haven't gotten around to installing an antivirus yet but the only things I have installed so far are Steam, Team Fortress 2, Bandicam, Skype and Java. I do not believe I have been to any unsafe webpages either.

I tried going into Safe Mode and it seemed to be working faster but opening things like control centre still took longer than they should.

Also, I just noticed that after waiting nearly 10 minutes for Chrome to open in Normal Windows a popup has appeared saying "Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings." I am not sure if this has anything to do with what is happening but I have not experienced this popup before.

The computer did come with all of the disks and boxes of various parts.

Any help would be greatly appreciated, thank you. I am also not sure if this is the right section as I'm not sure what is causing this problem, sorry.

A:Computer very slow, black screen with cursor when starting.

You found time to install all those program but couldn't find time to install something that is more important than any of them; a anti virus program.
After downloading all that stuff you could be infected or have a bunch PUP's.

I recommend going here to make sure you system is clean before doing anything else.

http://www.sevenforums.com/system-security/

2 more replies
Answer Match 86.94%

Today I noticed my computer taking a very long time to load up. Something happened that it had to do a CHKDSK scan , I didn't go on any new websites today and I didn't download anything. This happened after I saw my computer was at the password screen, I don't remember turning it on though. It must have been at the password screen to log in for about 20 min or so. Ever since that my computer is barely able to load up.

More replies
Answer Match 86.94%

Specs:

win98
duron 750
elements mobo w/onboard sound
via chipset
rage fury pro 32mb agp video card
64 megs ram

Problem:

Everything was working fine. I haven't made any changes to my computer. At this time games won't play. For instance THE SIMMS. When the menu comes up and I select to play, the screen goes black. I have seen this posted on this board but the info does me no good. I have direct X 8 installed. My display adapter is current.
The one thing that did happen befor the problem is that my sound was choppy. So, I removed my sound device and reinstalled. That took care of the sound problem but my games won't play. So, I removed my display drivers and reinstalled. Same problem. What could be causing this black screen considering everything was running fine?
 

More replies
Answer Match 86.52%

So i just built a new rig i got everything hooked up and i installed windows 7 ultimate x64. Here are the details.

Intel i7-3820 3.6ghz
Asrock X79 Extreme9
RAM G Skill 4x4gb ddr3
EVGA geforce gtx 680 2gb
Corsair HX 850
rosewill rnx-n250pce wireless network adapter

I got all the motherboard drivers and the video drivers installed then when i installed the drivers for my wireless network card and restarted and it froze on the starting windows screen.

I've been trying everything i can think of to fix this. I pulled the extra memory out, switched the power supply with one from another rig, switched the hard drive out for another one that i had.

after that, since it was a fresh build and nothing was saved on it i tried to reformat the hard drive and re-install windows, but the install disc also freezes on the starting windows screen.

so now i can't get it boot normally, in safe mode, from the disc or from another hard drive.

when i try and boot in safe mode it stops at ClassPNP.sys

please help guys im out of ideas.

EDIT: the start up repair also freezes when i try to use it.

A:Fresh built computer is freezing on starting windows screen

To try to save the current install you'll have to get a disk to boot to follow steps for Troubleshooting Windows 7 Failure to Boot for repairing Startup or System restoring.

Reset BIOS to defaults, set SATA controller to AHCI to try install: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

If this fails go over the build to check for loose or faulty cables or connections.

Wipe the HD with Diskpart Clean Command from DVD using DISKPART At PC Startup

Test your RAM - Test with Memtest86+ for 5-6 passes or overnight.

2 more replies
Answer Match 85.26%

Hello,
 
I am new to this site. My computer seems to freeze often. Unfortunately, a freezing episode occurred during a windows update, so I turned off my computer even though it says "do not turn off your computer". Ever since I did this, when I try to turn on my computer, the BIOS loading bar goes to about 4/5 the way before it stops and goes into a black screen with a white cursor on the top left. I also cannot access safemode by repeatedly pressing F8. What is wrong with my computer?
 
Thank you.

A:Starting up computer leads to black screen with white cursor on top left.

Please do the following.
 
Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
Part A, Steps 1a - 6a
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  C... Read more

3 more replies
Answer Match 84.42%

Hi all,

this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.

I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:



maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.

Is there any solution for this? and can i post to you some logs or something?

Best regards

A:Black screen between Windows starting and login screen

It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware

2 more replies
Answer Match 84.42%

Hello and thank you for taking the time to read my post. I have a problem with search engines redirecting me to sites other than the one I intended going to. This occurs using Internet Explorer and Mozilla Firefox. I downloaded google chrome and haven't had the issue. I'm not sure if over time google chrome will encounter the same problem.

My system occasionally freezes up if it is sitting idle for too long requiring a reboot. The wireless zero configuration keeps being turned off and I have to restart the wireless zero and/or my computer to access my internet connection.

I keep getting warnings of a rootkit malware C://WINDOWS/System32/drivers/compbatt.sys, and a microsoft visual c++ Runtime Library error.

Although I have systems sounds I am unable to change the volume of my speakers and sometimes can't hear sounds while watching videos. I get an error of saying no active mixer devises are available.

I also noticed that I do not have restore points and the box is checked to disable restore. I've tried un-checking this box and saving the setting but it defaults back to not creating restore points.

I am using a netbook so I do not have a cd-rom drive and do not have any windows install/boot disks. I have tried using Trend-Micro Antivirus plus antispyware, Avast antivirus, Advanced System Care 3, Iobit Security 360 programs with no luck. When the problem occurred I had not installed any antivirus programs. I have learned a valuable lesson.

Thanks ... Read more

A:Search Engine Redirect/Audio/Wireless Zero Con/Restore Problemsfig/Freezing of PC/

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan/rootkit.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follo... Read more

19 more replies
Answer Match 84%

My Computer recently has been Blue Screening so i factory reset it however it continues to randomly every hour or so freeze everything (cursor still moves) followed by a black screen (cursor still showing and moving). At some times it also instead just Blue Screens than restarts my PC. Help would be awesome I attached a BSOD report

More replies
Answer Match 83.16%

Hello,

Initially I had a problem with a BSOD for video scheduler, I installed the latest driver for my video card and I stopped receiving that BSOD. In its place, I began having a new BSOD stating, "An attempt to reset the video driver failed..." x0.00000016, so I followed the instructions on another link from this site and uninstalled the AMD driver and then used Driver Fusion to remove the remainder of it. Then I installed the latest driver.

Now I receive no BSOD, but while playing Company of Heroes, after a few minutes of play the screen froze and then went black, and the computer was completely unresponsive. I left it for a while to see if it would restart or show a BSOD, but nothing happened and I had to manually restart.

I have tried playing Diablo 3 to see if it was just that game, and it froze as well, but never went to a black screen, but the computer was unresponsive.

Not sure where to go from here. I have included everything SF Diagnostic generated.

Thank you for your time!

A:Computer Freezing/Black Screen during gaming/watching videos

Follow it : STOP 0x116: VIDEO_TDR_ERROR troubleshooting

9 more replies
Answer Match 82.74%

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 82.74%

A while back I downloaded a movie to watch. Some flash player install file came up when I tried to open it, and of course it was a virus. Since then, I get search redirects, have vitamax erectile ads on every ad box on pages, am unable to update AVG or Spybot S&D or Malwarebyte programs, receive a script error when AVG tries to run, receive clean scans when I do run them (just ran Malwarebyte full scan 5 minutes ago, found 2 infections in 114000 files), am unable to update or load Flash onto Firefox, get occasional lockups when launching IE 7, and most recently I freeze up at a black screen or at the log in page on Windows startup. I am typing this in a Safe Mode launch of my PC.

Attached is the DDS file. I also ran Hijack This and ComboFix if those logs are needed as well. Thanks for any and all help, I would like to avoid having to reformat my stuff.
DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by Jeffery at 11:27:30.50 on Tue 04/14/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2433 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated)

============== Running Processes ===============

E:\windows\system32\svchost -k DcomLaunch
svchost.exe
E:\windows\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
E:\windows\Explorer.EXE
E:\windows\system32\ctfmon.exe
E:\windows\system32\logonui.exe
E:\Program Files\Mo... Read more

A:Search Redirect, Unable to Install Flash, Can't Update Virus/Malware Programs, Black Screen Freeze on Start Up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

2 more replies
Answer Match 82.74%

I'm pretty stumped here, this first happened after I was playing fallout 3 for a couple hours on my laptop and restarted the computer. On restart, after the "starting windows" screen I got a BSOD with bug check string SYSTEM_SERVICE_EXCEPTION bug check code 0x0000003b..

After a couple times restarting and fishing around in safe mode, the BSOD is just replaced by a black screen. The keys and wireless work because the wifi light is on, and I can use the keys with my memory to turn the PC off even though I cant see anything...

I tried uninstalling graphics drivers with DDU in safe mode and I can boot in with windows basic, until I reinstall my drivers and restart the computer and I get the black screen again...

Might be worth mentioning I can swap hard drives with another HP notebook that share the same SATA connector. And they have no issues inter-operating...right now I am typing this from the computer that has the graphics issue, but with the HDD from the other notebook I don't use. It installed and runs all the drivers with no issues. And vice versa with the HDD in the other notebook

A:Screen is black after starting windows screen

To be clear, you are claiming the Windows Install on SATA HD #1 is only messing up on System #1, but works fine on System #2, but at the same time System #2's HD works fine with System #1?

That eliminates a lot and points to: RAM likely suspect, get a MEMTEST CD and run it on System #1, you can find that info here in tutorials.

RAM - Test with Memtest86+

2 more replies
Answer Match 81.9%

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

6 more replies
Answer Match 81.9%

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

2 more replies
Answer Match 80.22%

Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.

A:Windows 7 Freezing Screen + Black Screen

  
Quote: Originally Posted by firelance69


Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.



Can you boot into safe mode (F8)"
Do you have the win 7 dvd to do a repair install?

Do you have a backup, by chance?

Ken J

2 more replies
Answer Match 78.54%

Hi there i have been having problems with my computer where as in my computer redirects me when i click on a link in google or other search engines. I installed the 30 day trial for eset 4.0 and it said there was something wrong like \\?\globalroot\systemroot\system32\hjgruidttldoml.dll and win32/olmarik.ju trojans. I told eset to clean and delete them but it couldn't. I don't know what these are or if they are the things causing my computer to be so slow. Also, when i ran the gmer.exe for the first couple times my computer shut down and when i started it back up again it said my computer had recovered from a serious error. On the third try it worked for me and i got the log. I don't know too much about computers so if you could please dumb it down a wee bit for me that would be great. THANKS IN ADVANCE!!!


DDS (Ver_09-06-26.01) - NTFSx86
Run by Tyler at 19:59:39.59 on 07/27/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1018.421 [GMT -6:00]

AV: ESET Smart Security 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C... Read more

A:Search Engine redirect and slow computer

Hello and welcome to TSF.

Please note that the fix may require more than one round to properly eradicate. Stay with me until you're given the "all clear", even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions in the order they are presented, and please do no self-fixing or running of scanners unless requested by me or another helper at this forum.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

==============================

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identity Theft, Internet Fraud, and CC Fraud?

============================

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They... Read more

12 more replies
Answer Match 78.54%

Hi there,
My girlfriend just used my computer to search for bit torrent sites and got infected with some virus or ad ware...
I try using spybot but it's been blocked, I renamed spybot.exe and ran it, fix problems but I am still having troubles.
I also manually got rid of paladin anti virus.
Now when I use firefox/ie/grome to use any search engine, it automatically redirect me to somewhere else upon searching.
Furthermore, the computer freeze after 10 20 minutes.... =.=
I am out of clue and here is my hijeackthis log.
I appreciate any help. thanks...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:24 PM, on 2/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\ctfmon.exe

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: QQCycloneHelper - {00000000-12C9-4305-82F9-43058F20E8D2} - C:\Program File... Read more

A:search engine redirect, computer freeze

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
Answer Match 78.54%

Hello,***This is my 6th attempt to post this, as I think somehow the malware is preventing me from adding in the DDS.TXT file into the text. I keep getting internet connection errors when I post the DDS.TXT. When I try attaching it and uploading it, it says there's some I/O error with the DDS.TXT file.I'm running Windows XP and have some sort of Yahoo and Google redirect virus/malware. When I first boot up the computer and load Windows XP, I get a warning popup that says "Generic Host Processes for Win32 Services has encountered a problem and needs to be closed. We are sorry for the inconvenience." I'll post more about this below.When I open MS Internet Explorer, it takes about a minute just to get a blank screen, then a minute or more after that for the homepage to load up. When I use Google or Yahoo, the results go elsewhere, and sometimes I get a popup with some unrelated ad, usually for dubious moneymaking schemes. When I try to close these popups, I usually get a confirmation window asking if I really want to do this because "it will get me rich" or some other such message. Browsing on the internet is very slow, as it takes 2-4 minutes for some webpages to load.Downloading my popmail email in MS Outlook also seems to take twice as long. The initial startup message about "Generic Host Processes for Win32 Services..." has a Data Report link which says:szAppName: svchost.exeszAppver: 5.1.2600.5512szModName: ntdll.dllszModVer: 5.1.... Read more

A:Search engine redirect w/ popups [Computer 2]

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

16 more replies
Answer Match 78.54%

Hello,
Like my title states, whenever I use a search engine (Google, Yahoo, MSN), when I click on the link I want, I am redirected to a different website. This just started shortly after I got a warning in Zone Alarm that lhoruppig.exe wanted to access the internet (to which I clicked Deny.)
Now my computer randomly crashes when either surfing the internet, or more frequently when playing World of Warcraft.

my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:56:29 AM, on 8/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\OCZ Technology\Mouse\Amoumain.exe
C:\Pro... Read more

A:Search Engine Redirect, causes computer to crash

Can close this.
Repaired it with Combofix
 

1 more replies
Answer Match 78.54%

Hi,

My father reports that his computer has been running slowly for a while and has reached the point now where it is almost unusable. The computer is a Dell Vostro 1500 running Windows XP Professional. I have been working on it (unsuccessfully) for the past two days and have noticed the following:

(1) Internet Explorer is redirecting from search engines to strange sites. I tried installing Firefox, but Firefox redirected also.

(2) The computer gives an error message at the log-on screen: "SQLDUMPER failed initialization. Your installation is either corrupt or has been tampered with. Please uninstall then rerun setup to correct the problems."

(3) There are at least two strange programs listed in the Startup section of MSConfig. I cannot type their names because they are a collection of ASCII or Wingdings characters that I cannot reproduce. I disabled these programs in MSConfig but they are still around.

(4) The computer is extremely slow and will hang for minutes at a time. Most virus scans cannot finish in normal Windows so I have had to run them in safe mode.

I have tried Malwarebytes, SuperAntiSpyware, CCleaner, and a couple of other scans that my father had installed on his computer. There is no firewall running at the moment, though Windows Firewall may have been enable at one point. He does not appear to have multiple anti-virus programs running simultaneously. A lot of malware has been cleaned out today, and it's possible that the redirec... Read more

A:Search engine redirect, computer lagging, etc.

Here is a screen shot of some of the weird programs that try to start up:

http://stashbox.org/1038966/SCU.JPG

8 more replies
Answer Match 78.54%

Hi all the search engines I use redirect me to another search engine or a completely different page altogether.
Here is my Hijackthis log report. Please help me to remove as malware bytes and AVG have not picked it up. thank you.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:31:55, on 14/04/2011
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\James\Downloads\HijackThis(1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.c... Read more

A:Infected Computer. Search engine redirect

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

3 more replies
Answer Match 78.12%

The computer I am having issues with was built this past March. Up until a couple days ago, it would only take about a minute to start up to the Windows log in screen. Now, once I push the button to start it up, it will stall for 30 seconds to a minute on the motherboard splash screen and a further 2-3 minutes on the Starting Windows screen. Once I am able to log in and it continues to finish loading, the screens are black for a good1-2 minutes while everything loads. Once it is up, I have no problems with the computer. I have run full anti-virus and spyware scans, removed recent downloads, done a disk clean up, and a disk defragmentation. Help would be appreciated.

EDIT: When the computer is stalled on the MOBO splash screen and the Starting Windows screen, there is no indication of HDD activity (the light on the tower is not lit). I can tell it is going to continue with start up because the light will start to flash again.

A:Computer Stalling on MOBO spash screen and Starting Windows Screen

Hello woodsgirl and welcome to Seven Forums.

Since the problems started "a couple of days ago" I'd try restoring my computer to a date/time prior to when the problems began.

System Restore

Whether this solves the problem or not I'd next run a full scan with your preferred anti-virus. Even if it comes back clean (nothing found) I'd run a second, or even third scan. Some free recommended products are:

Malwarebytes

ESET Online Scanner

SuperAntispyware

If the problem wasn't solved with a system restore I'd next try a startup repair.

Startup Repair - Run 3 Separate Times

If still no joy I'd check for damaged or corrupt system files by running a System File Checker scan from an elevated command prompt (option two.)

SFC /SCANNOW Command - System File Checker

If all of the above has failed to solve the startup problem I'd look through these two tutorials by one of our Forum experts. He offers some additional troubleshooting steps and possible fixes.

Troubleshooting Steps for Windows 7

Troubleshooting Windows 7 Failure to Boot

3 more replies
Answer Match 77.7%

every time i search on google or another search engine my computer redirects me to a internet site like clickover.cn among others. ive been trying to get rid of it but have had little sucess. i downloaded hijackthis and ran it on my comp. i got the following log:Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files ... Read more

A:Help! search engine redirect trojan on computer. Need help removing!

can anyone help me with this?===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by... Read more

2 more replies
Answer Match 77.7%

Hello, My computer has a search engine redirect virus and is running much more slowy. The symptoms seem to exactly match those of another person's computer you've helped here - http://www.bleepingcomputer.com/forums/topic340808.html- which is how I found bleeping computer. I get redirected no mater what search engine I use, and the sites Tazinga and campus courner have come up repeatedly. I greatly appreciate what you do here and would love for you to help.

I ran DDS and GMER once before, on December 3rd but did not make a post. I ran them again today so they would be the most accurate, I hope that doesn't mess anything up, the new GMER is smaller.

Here is GMER

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-12-13 18:03:58
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\00000032 WDC_WD800BB-00JHC0 rev.05.01C05
Running: gmer.exe; Driver: C:\DOCUME~1\Fishers\LOCALS~1\Temp\kxkirpod.sys
---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xF77126C0]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xF7712770]
SSDT \SystemRoot\... Read more

A:search engine redirect virus / slow computer

Hello and welcome to Bleeping Computer.My name is km2357 and I will be helping you to remove any infection(s) that you may have.I will be giving you a series of instructions that need to be followed in the order in which I give them to you.If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.Please do not start another thread or topic, I will assist you at this thread until we solve your problems.Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:Step # 1 Download and run DDSDownload DDS and save it to your desktop from here or here or hereDisable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.Step # 2: Download and Run GmerPlease download gmer.zip from Gmer and save it to your desktop.***Please close any open programs ***Double-click gmer.exe. The program will begin to run.**Caution**These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security AnalystIf possible rootkit activity is found, you will be asked if you would like to perform a full scan. Cli... Read more

24 more replies
Answer Match 76.86%

I need help for my other computer. My daughter was messing' with it and some how the color bits got all out of wack. now when I start up the computer it shows the windows 98 logo then goes completely black, since I can not see a thing I can not get into anything PLEASE HELP. thank you

wendi
 

A:Black screen after starting up

Restart the computer, just after the memory count and before the windows loading message start tapping the F8 key, this should bring up the startup menu, choose safe mode.

Once in windows go to start/settings/controlpanel/display properties/settings tab, redo your settings and reboot.
 

2 more replies
Answer Match 76.86%

I'm not very techy and I'm on my moms computer but I got my laptop in August. And I got hit with a virus and I was in the middle of getting rid of it when my laptop shut down and now it seems to be stuck on the "Starting Windows" Page. You know the one where it says "Starting Windows" And it's usually either black or blue with a swirly circle? It's right before you have your login data. Well, I'm on that page and it doesn't seem to want to go past that. I have Windows 7 and I don't know what happened. I ran the Start-Up Repair and I tried starting in Safe Mode but nothings working. Help please?

A:Starting Up Black Screen

Use Kaspersky Rescue Disk

Or do a scan of Malwarebytes in safe mode, if booting into safe mode odes not work try the above suggestion

5 more replies
Answer Match 76.86%

Hi, I have an XPS M1330 computer running Vista (but not service pack 1) which is about eight months old.

From the very beginning, the computer had problems. When you turn it on, it loads normally until the log on page, where the screen is just black. (But the music still plays.) However, after a few tries it finally loads the log on page and you can use it. It was annoying (especially since I sometimes had to turn it on and off over ten times before it would load), but it still worked.

Unfortunately now, when I press the on button the screen is just black. I'm not sure if the computer actually loads because it never plays the music. Though for some reason, when I close the lid for about 3 seconds straight after I've turned it on, then open it again, the screen that asks whether you want to load windows normally or load in safe mode appears. (The one that appears when you haven't shut your computer down correctly.) If I choose 'load windows normally' the same thing as before happens: it loads up until the log on screen then goes blank. Except now, no matter how many times I try, it won't load.

The computer works in safe mode, and I've been trying to find a solution but so far haven't found anything. My dad thinks that it's a problem with the display, so I tried changing the display resolution to standard VGA, and I tried booting in low resolution video but neither made any difference. I also tried following the advice here: http... Read more

A:Screen is black when starting up

This sounds as though you have a graphics card driver problem. You indicate that the display is ok in safe mode, so apparently the display screen (LCD) is working. I would uninstall the display adapter and then reboot and let Windows pick up the hardware and install it again. If you can identify the display adapter,(Control Panel, Device Manager) there may be a driver update on the Dell website for that model. A quick check of the Dell website shows that there are several updates to various devices/software for that model. If your laptop is "about eight months old", there may be updates that you need to install. I would recommend that you put SP1 on Vista also.
 

2 more replies
Answer Match 76.86%

When I restart my computer ( HP Pavilion zd8000 - WindowsXP Professional) I get a new Black screen giving me 2 choices.

1) WindowsXP Professional will start in so many seconds. ( and it does )

2) Start instant PC Recovery Drive.
If I chose (2) I says I need Windows root\system32\hal.dll.
It then says I have to re-install a copy of this file??
When I go into Windows explorer I can see it's there.
How do I reinstall this file and from where.

What does this all mean ???

Thanks for you help in advance.
CLOWNJIMBO
 

A:XP Black screen on starting up

Several problems can cause that message "Windows root\system32\hal.dll."

http://pcsupport.about.com/od/findbyerrormessage/a/missinghaldll.htm
 

1 more replies
Answer Match 76.86%

NVM [SOLVED] Remove this Post Please


Hello.
I got a problem with my Computer

Info: i Re-installed my pc today and when i was done with all the system files it was gonna auto-download the Norton Anti-virus blabla and all that u know. and i got a Error When the installer was on maybe 40-60% complete and i re-started tryed again
and auto-downloaded and it got error again but the Error-Ok Button is Freezed and i can't do anything so thats why i had to Re-start the PC but when i finally keept pressing enter all the Time When it was installing it got done but than i got another Error that had something with Exctracting some files and than all the way down it says Failed with DATA1 or something and than after 5 sec the Screen Just turned Black.
and than i thinked.... Wtf?
And i re-started and noticed the screen/monitor still was black..
and it keeps being black all the time.
So please help me!
*the computer runs Fine but the Monitor only keeps being black*

Graphic Card on it: Radeon X300
Processor: AMD Athlon +3200
Well would be glad if any of u could help me would be a Big help
 

More replies
Answer Match 76.86%

Hi, I have an XPS M1330 computer running Vista (but not service pack 1) which is about eight months old.

From the very beginning, the computer had problems. When you turn it on, it loads normally until the log on page, where the screen is just black. (But the music still plays.) However, after a few tries it finally loads the log on page and you can use it. It was annoying (especially since I sometimes had to turn it on and off over ten times before it would load), but it still worked.

Unfortunately now, when I press the on button the screen is just black. I'm not sure if the computer actually loads because it never plays the music. Though for some reason, when I close the lid for about 3 seconds straight after I've turned it on, then open it again, the screen that asks whether you want to load windows normally or load in safe mode appears. (The one that appears when you haven't shut your computer down correctly.) If I choose 'load windows normally' the same thing as before happens: it loads up until the log on screen then goes blank. Except now, no matter how many times I try, it won't load.

The computer works in safe mode, and I've been trying to find a solution but so far haven't found anything. My dad thinks that it's a problem with the display, so I tried changing the display resolution to standard VGA, and I tried booting in low resolution video but neither made any difference. I also tried following the advice here: http://support.microsoft.com/kb/946400/en-... Read more

A:Screen is black when starting up

Anyone?

1 more replies
Answer Match 76.86%

While playing a game, I left my PC, when i returned the screen was showing the desktop at the wrong resolution. There was no response when i attempted to use the mouse/keyboard (ctrl alt del etc.). So I turned the pc off and back on again manually. When the boot sequence reached the 'starting windows' screen, the loading bar filled and then the system froze. It continues to do this.

I have tried the hard drive in a friend's PC and it boots perfectly. Please Help!

The problem persists on a stripped system with hard drive connected and no sound card. Also i have tried changing the video card but no improvement.

My pc specs are:
Windows 2000 pro
amd athlon xp 2400+
K7 Triton 400 GA-7VA motherboard (VIA KT400 chipset)
512 mb cruicial ddr pc2100 ram
ABIT Siluro GF4 MX-8X
Soundblaster audigy 2
pioneer DVD drive
 

More replies
Answer Match 76.86%

Hello all - I seem to have picked up some type of virus/malware on my computer that is starting to intensify. The two most noticeable events related to this are an all encompassing search engine redirect (Google, Yahoo) that takes me to several erroneous pages whenever a results link is clicked. Additionally, there are background advertisements that are being played on the computer. It almost sounds as if an internet radio is playing (without the music obviously). I've ran Super Anti-Spyware several times and it keeps finding more and more infected items. I've also run Malware Bytes with the same result. Below is a Hijackthis logfile from a scan I've just run. I would greatly appreciate all of your help in getting this cleaned up. Thanks....Jason
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:01:50 AM, on 4/23/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Fisher-Price\DA... Read more

A:Search Engine Redirect & Background Voice Ads Present on Computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your ... Read more

2 more replies
Answer Match 76.86%

Background: Hello, our two home computers were infected with the Search Engine Redirect Virus about 1 month ago. We've been avoiding the computers as much as possible ever since, but now I'm hoping to get these back in working condition. I'm posting two separate topics, one for each computer, as they seem to have been infected to different severity, and respond to my actions to "fix" them differently. Apologies in Advance: Before I found Bleepingcomputer.com I tried many tools to fix the problem myself, and very well might have made the problems worse. Once I realized I was out of my league, I ceased all "fix it" actions. I just hope someone can get me through this.Computer #1 Specs: I'm nursing an old computer. Dell Dimension 8300. Windows XP, Pentium4 3.0 GHz, 1.5GB RAM.History for Computer #1: Computer began running extremely slow 1 month ago. While using Firefox to browse the Internet I realized that Google searches were redirecting me to strange websites. Scanned with McAfee... nothing showed up. Downloaded and paid for "Spyware Doctor" and it found and removed lots of spyware and malware. Downloaded "Malwarebytes" and it found and removed additional spyware. Downloaded Windows Defender and it found nothing. Uninstalled lots of programs from my computer...Java, Defender, Flash Player, AutoCad... thinking it would help, but it didn't. Google still redirecting, as well as Yahoo. Computer still extr... Read more

A:Computer #1: Search Engine Redirect Virus / Trojan FakeAlert

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

46 more replies
Answer Match 76.02%

My laptop has been starting up with a black screen.  As I am studying online, you can understand why I had a heart attack the first time it happened.  I googled it and tried all the solutions on the net; with the holding the power button down without the battery and power cord in, to drain the excess power, worked after about 20 tries.  I had to turn it off to take it to the library for quiet time without my 4 year old, and when I tried turning it back on, it did the same thing.  Again, after about 20 goes of draining it (and getting a massive stress headache), it turned back on. MY QUESTION IS... WHAT NEEDS TO BE FIXED SO THIS DOES NOT HAPPEN? WHAT IS THE MAIN CAUSE OF IT? Thanks so much in advance. Any help will be much appreciated as I do not have a back up computer or money to get a new one! 

A:E642 starting up with black screen, how do I fix i...

are you able to see the boot logo?have you tried to connect it to an external monitor or TV?

5 more replies
Answer Match 76.02%

Yikes! Help
When I turned on my gateway computer (not sure if this is relevant) this morning it had a black screen on it with white lettering, (I have windows XP) it read:
'We apologize for the inconvenience, but windows did not start succesfully. A recent hardware or software change might have caused this. If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows normally.'

Underneath that text are options that i can choose using the up and down arrows on my keyboard. They are Safe Mode, Safe Mode with Networking, Safe mode with Command Prompt, Last Known Good Configuration, and Start Windows Normally. I had chosen Start Windows normally, and it ends up giving me the regular windows xp loading screen with the loading bar, then a blue screen with text shows up in a flash, then shows a screen with the hp logo on it. Then it goes back to the black screen with the options. This also happens with the Last Known Good Configuration option. All of the Safe Mode options (with networking, with command prompt, and regular safe mode) when I have choosen to use the Safe Mode it goes to my desktop, but it wont allow me to get on the ... Read more

A:Help! Windows not starting/ black screen

16 more replies
Answer Match 76.02%

Greetings people,
my problem is why is my Cpu starting but my screen wont start or its black? but somtimes its working and when i restart my pc it wont start again please help me

A:CPU starts but my Screen is not starting or its black !

List your specifications for your pc also are you on a laptop or desktop? It could be the monitor is dysfunctional.

1 more replies
Answer Match 76.02%

Hi,

Since a few days, I have a black screen after Bios finnished starting and before the 'Microsoft Corporation' bar at bottom is blinking, so that I need to manually shut down drastically with the power OFF button.

This occured only if I 'm working on my laptop during a few hours.

If I'm working for a few minutes and I shut down my laptop, I can start without any troubles.

I tried to fix it with 'Repair my Computer' (F8) at starting up. Also I tried SFC and CHKDSK command in normal mode during the user session and a restoration to a previous point.

Please, help me to fix this issue, thanks.

A:Black screen when starting my laptop

I've just noticed that if the laptop is off during a few hours and I start again after hours, I got this black screen. I meant that when I'm working during all the day and then I go to bed. I will OFF my laptop but on the morning, when starting again, this black screen is appearing and I couldn't reach the session windows page.

This, not occured if working a few hours and after a few minutes, I start again my laptop.

85 more replies
Answer Match 76.02%

Hi,

My computer was working fine yesterday. I didn't shut it down, but hibernated it. And went to sleep before it was fully hibernated. When i woke up, it was still on and the desktop was black. I tried to restart, But the desktop is still black saying "no analog input". But the processor is still running with beep sound and lights on. I tried changing the cable, unplugging everything and pressing on the power button for few seconds but no use.

Thanks for any help.

A:Windows not starting up (black screen)

Can you access safe mode?

5 more replies
Answer Match 76.02%

I tried repairing by booting to the vista cd that comes with laptop but after loading files it goes back to black screen last time i tried it turned blue.what should i do?please help

A:Windows not starting Black screen

Try System Restore through the Startup Repair tool: http://www.vistax64.com/tutorials/91...up-repair.html

13 more replies
Answer Match 76.02%

Hi. I just wanted to start my windows 7 sony vaio laptop. It went normal until i got to my homepage, i didnt see my homepage it is just black but i see my white cursor from the mouse . Can somebody help me please?

A:black screen when starting windows7

Its the same in safe modus though

18 more replies
Answer Match 76.02%

Hey, I got problem in other computer.
When I press my PC power button then pc starts but black screen is all the time.
My monitor is 100% normal and okey, and I tried different video cards and processors and I still getting this black screen error. Nothing pops up.

Can someone help ?
Sorry for my english, I'm not from England or USA :)

A:Black Screen problem while starting up

Hi and welcome to TSF is this just a black screen or is there a cursor flashing also do you have your win xp disc you may need to consider trying this How to Do a Windows XP "Repair Install": 8 Steps (with Pictures)

3 more replies
Answer Match 76.02%

My laptop has been starting up with a black screen.  As I am studying online, you can understand why I had a heart attack the first time it happened.  I googled it and tried all the solutions on the net; with the holding the power button down without the battery and power cord in, to drain the excess power, worked after about 20 tries.  I had to turn it off to take it to the library for quiet time without my 4 year old, and when I tried turning it back on, it did the same thing.  Again, after about 20 goes of draining it (and getting a massive stress headache), it turned back on. MY QUESTION IS... WHAT NEEDS TO BE FIXED SO THIS DOES NOT HAPPEN? WHAT IS THE MAIN CAUSE OF IT? Thanks so much in advance. Any help will be much appreciated as I do not have a back up computer or money to get a new one! 

A:E642 starting up with black screen, how do I fix i...

are you able to see the boot logo?have you tried to connect it to an external monitor or TV?

5 more replies
Answer Match 76.02%

Hello, this is my first attempt at posting for help, some of the communications seems above my computer lingo, so I will enjoy this learning experience immensely...

Running Windows XP on a Dell Optiplex 745, have Norton Antivirus, but when it did not detect or remove browser redirect virus I tried AVG free, then bought the $39 one year thing after which this progressively got worse.

We started with pop ups for servads, tried to remove rivalgaming to no avail, computer froze in middle of removal and shut down into what seems like overheating complete with high speed airplane noise exhaust fan... And then continued to do repeat that problem during computer use; sometimes a few minutes into opening a browser window (we use chrome) and sometimes an hour or two into opening a browser window.

I'm frustrated because I've paid for two services, neither of which could isolate, contain, remove or stop progression of this prob, though I've run scans and fixes on both programs worried that the processor load was too high. And not sure I only have one problem... Followed message "Healing action failed with error 0xe001002" from AVG scan log onto Google search to this website. Led me to a Police Virus thread, but problems don't seem similar enough to be that... Of course I'm not an expert either...

Trying to decide, should I deactivate or remove one or both of the two, Norton and or AVG (my husband says most of the tech people he knows love it), and ... Read more

A:Black screen after starting windows normally

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.10.23.05

Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702
Summer :: OFFICE [administrator]

Protection: Disabled

10/23/2012 11:51:08 AM
mbam-log-2012-10-23 (11-56-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223520
Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 41
HKCR\CLSID\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCR\funmoods.funmoodsHlpr.1 (PUP.FunMoods) -> No action taken.
HKCR\funmoods.funmoodsHlpr (PUP.FunMoods) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCR\CLSID\{78919608-B066-4B5A-B24... Read more

5 more replies
Answer Match 76.02%

Hi guys,

I got a problem with my PC, windows vista 32-bits. I was playing a game and suddenly my PC froze. I pushed the reset button, but after the windows loading screen I got a black screen and was not able to enter Vista. However, I am able to enter vista in safe mode (which i am doing right now).
On a normal boot-up I am getting a black screen as soon as the loading screen is gone and my computer is making a lot of noise (the noise of a fan that is rotating very fast). I opened my PC to make sure that all cables were plugged in firmly and I noticed another odd thing: as soon as I put my power cable in my pc, the fan of my power supply starts to blow while the pc is still turned off, and after 30-40 seconds it stops again. As soon as I start the pc, the fan starts to blow again like it should.

Any ideas what can be the problem?

Kind regards,
Tilkas

A:PC not starting, black screen after loading

still did not manage to find the cause, any ideas?

2 more replies
Answer Match 76.02%

Hi Guys,

I've got a Dell Studio 1537 running Windows Home Premium SP2.

The screen has always been an issue, but recently appears to be worse. Most times I restart the machine, it starts up with a blank screen. Luckily I have an external monitor (that I would prefer to use to extend my desktop) so I can still use it, and there's absolutely no problem displaying externally (I've used both VGA and HDMI - both fine).

If I continuously switch the laptop off and on it will eventually start up on the main screen, so I know it's not broken, but 9 times out of ten when I restart next it will be back to black. (By the way I sometimes need to switch off/on 30 or 40 times before it works).

I know it's not drivers because it's black from the start (I don't even get the DELL logo), I've also formatted the whole machine a number of times which did nothing to help and checked all drivers with 'Slimdrivers'.

Does anyone know what might cause this? Can it only be hardware related at this point? A loose connection or problem on the motherboard? Does anyone know a trick so that I don't have to do the afore mentioned 30 to 40 restarts everytime? Something that will force the laptop to recognise the screen?

The main screen also lights up very slightly when it's switched on so it's not like there's no signal at all reaching it.

My warranty is gone so there's no point in me contacting Dell. Any help is much appreciated... Read more

A:Laptop starting up with black screen?

8 more replies
Answer Match 76.02%

hi there, trying to start windows 7 but all i get is a blank black screen with the cursor that moves, nothin else. i can press the f2 f8 options at the start but i have been through every option on the f8 menu - safe mode and so on but it still ends up at the black screen no matter what. my last hope was to download a startup repair disc but even with this i still get the same screen, it loads up all it needs to then just goes to the black screen with cursor. theres no way of restore it wont let me, no way of repair, roll back, safe mode, ctrl alt dlt or esc .................im just stuck. any help is really appreciated thanks

A:Black screen on starting windows 7

Hi windows7s and Welcome to TSF,

You do need the Startup Repair CD or the Installation DVD in order to proceed with this issue. When you put the CD/DVD in and rebooted, did you ever get the "Press any key to boot cform CD/DVD..." ?

It sounds to me like you didn't get that message and that it went straight to the black screen again. In that case, you need to modify the BIOS settings to allow the CD/DVD drive to boot before the HDD.

Press DEL during startup.
Look around for BOOT Priority/Boot devices, make sure CD/DVD is set to 1st boot.
Reboot, and press a key when prompted.

15 more replies
Answer Match 76.02%

The other night i was on my laptop looking around when it randomly shutdown on me. Now when i tried to start my laptop up i get this black screen Windows had installed some stuff that afternoon i do not know if this is the cause of it. I can not start up in safe mode or anything. When i start up in safe mode it gets stuck at a driver then goes to tried to boot up then i get this blue screen thats there for about half a second then my laptop restats its self. That is what happens every time i start up my laptop. Except when i use startup recovory thats just takes me to the black screen

A:Black Screen After Windows is Starting

Since the startup recovery failed, I would think that the next step would be a repair install...unless you have a backup image that you can restore from.

EDIT: Before trying the above, I can recall some saying that running the startup recovery multiple times might help...like maybe 3 times.

7 more replies
Answer Match 76.02%

I really have a problem installing windows xp again on my other computer. Whenever i turn on the computer it loads on to a blue screen and it says
" Setup is being restarted ......" Then it goes on to a black screen with a cursor on it. It won't let me do anything it just lets me move my cursor around. I also tried it in safe mode and it also goes on a black screen with safe mode words on it and it won't let me do anything. I even took out the win xp cd installer and it still does the same thing. Please can anyone help me in easy steps? I appreciate for your help!!!

A:Need help starting Windows Xp. It goes on a black screen. Please i need help!!!

It seems like i have solved the problem thanks alot!!!

5 more replies
Answer Match 76.02%

hi everyone,

I have a problem with my computer(vista)

I starded my pc and on the screen it says: Safe mode
Start windows normal
....
I have triied everything and it still come: first it loads for a long time and then
a black screen comes with the mouse. xs

Can some one help me?

thanks for advance!
 

A:Black screen after starting windows

Have you experienced any infections lately? Can you boot into Safe Mode?
 

1 more replies
Answer Match 76.02%

I don't have the installation CD anymore. Any other way to fix this? And what might be the cause?

A:Black screen when starting windows XP

We need a lot more information.
When you start your computer, do you get the computer logo? Or the POST DOS like screen that lists the hardware? Can you boot into Setup (Bios)?
Or when you start the computer is it totally black? Have you tried a different monitor? Do you plug your monitor into the onboard VGA in the back of the computer up higher in the case by the USB ports? Or do you have a separate Video card lower in the case? If a Video card, try re-seating it into the motherboard.

9 more replies
Answer Match 76.02%

Hi,
I don't know if this is the right place for this post...sorry if it isn't! I had searched online if someone has the same problem of me, I found similar problems but not the mine one (but if there is, can you please give me the link?).
I have a DELL LATITUDE D830 with a dual boot (Ubuntu and Vista). When I start Vista I get the Windows logo and then a black screen with the mouse pointer only.
Keybord doesn't work. I can move the mouse, but cannot select anything. No Ctr+Alt+Del works.
I can just switch off the computer. At the start up I need to press F8 to be able to choose something otherwise I get the black screen.
If I reboot in debug mode it seems to have problem in/after (?) loading crcdisk.sys driver...it doesn't tell me anything!
If I reboot asking automatic restore of PC it asks me the account and the only working account is the mine one (no administrator available). Then it suggests to contact the administrator. I have checked the error report and nothing is reported: system is working.
I have no previous configuration to restore.
I can access to the prompt. So I tried to write sfc /scannow. The answer is that to be completed the process requires to restart the computer and to do again sfc /scannow. I restart again, do the command again, but I get the same answer.....
When I get the black screen the processor is not off, because after a long time (2 hours about) the computer restarts by itself....so something is happening even if I don't know what!... Read more

A:Vista black screen when starting....

Maybe this will help:http://social.msdn.microsoft.com/Forums/en...27-df116a686d0cAccording to them, this looks to be a motherboard issue and will need to be replaced. I don't know if it is true but I would definitely call Dell support and find out for sure!!'There might be a fix for it here:http://www.prevx.com/blog/140/Black-Screen...sta-and-XP.htmlHope this helps!

3 more replies
Answer Match 76.02%

Hi i Need Help Anyone?
When i turn my Laptop on theres just a black screen i have Windows Vista .. its doest even go to the log in screen and i do hear my laptop starting up and i left it on for an hour still just a black screen could anyone solve/help me with the probelm and i have had the laptop for about 3 years
 

A:Black Screen When Starting My Laptop

11 more replies
Answer Match 76.02%

My Asus G73-JH laptop is currently freezing at the Windows Starting screen. I've read a lot of other forum posts that feature the same problem, BUT there is artifacting (bunch of colored dots) on the top of this screen that goes across the "Starting Windows" screen in a sort of horizontal line. Sometimes it just goes straight to the "Windows has failed to startup" screen. None of the System Recovery Options from the Startup Tool seem to help fix the problem, they've all been tried. Trying to boot in safe mode doesn't work either, as after it starts to load the files, the artifacting appears on the top again after about the third file and it freezes.

I have not made ANY major changes to anything on the system for over two months prior. Because of the artifacting seen, I imagine the video card is fried or malfunctioning. I called Asus and all they suggested to me so far was to reformat, because apparently they think its a driver issue, but I'd like to consider myself fairly tech savvy and believe that there has got to be a better solution that does not involve reformatting the hard drive, as I had a lot of important data that had been stored and not backed up the previous night before the unexpected freezing.

The only things I seem to have access to is BIOS and the Startup Tool. I have a System Recovery Disc too, and am curious if there is a solution to this problem (I am not well versed in BIOS), and (assuming the video card is shot) if there wou... Read more

A:Artifacts on top of Starting Windows screen, freezing

Hi and welcome to TSF this may help with getting the data backed up Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

1 more replies
Answer Match 75.18%

First things first. I have a HP a410e, Windows XP home edition, AMD Athelon 3000+ processer, and Direct X 9 installed. I ran my Direct X tests and they seem to work fine--no problems.

Now on to the post:

I have the game Scrabble by Infograms. It works with Windows XP. In the past, this game has worked. Recently I tried to play it, so I clicked on it under the start-programs tab and it went to a completly blank, black screen. The only thing to be seen was the cursor around the edges. The only way I could shut down the game was to manually shut down the computer. I couldn't see the screen to even use ctrl/alt/delete.

Confused, I ran Spybot, AdAware, and Window Washer and uninstalled the game. Then I rebooted again and reinstalled. It registered me fine, but I don't remember InstallShield comming up. But, I went to play the game again and the same thing happened. I looked in programs and there it was--installed.

Does anyone know why this happened?
 

A:blank, black screen when starting game

8 more replies
Answer Match 75.18%

Hello,
I have a refurbished HP Pavillon laptop for over a year now. I don't know if this is relevant but earlier today, I was using my laptop and it was plugged in, but I had taken out the battery. When I was putting it on Hibernate, I accidentally pulled out the cord. Later, I started it again fine but the whole machine froze while I was using some programs. When I restarted, it loads and gives me an option of starting in Safe Mode. When I start it normally, I get the Microsoft logo, and then the blue screen where you usually log in. Then the whole screen goes black, and my laptop sounds like it's not running anymore. I can still see my cursor and I can move it.. I can see that the keyboard is still running cause the caps lock light goes on and off.. but all I see is a black screen.
What is wrong with my computer and how can I fix it??
Also, I had more RAM installed a couple of weeks ago. Don't know if that would be somehow related..
THANKS SO MUCH FOR ANY INFO!!

A:Helppp! Black Screen When Starting Up Windows Xp

I just discovered that it also beeps twice when I turn it on..

2 more replies
Answer Match 75.18%

I really have a problem installing windows xp again on my other computer. Whenever i turn on the computer it loads on to a blue screen and it says
" Setup is being restarted ......" Then it goes on to a black screen with a cursor on it. It won't let me do anything it just lets me move my cursor around. I also tried it in safe mode and it also goes on a black screen with safe mode words on it and it won't let me do anything. I even took out the win xp cd installer and it still does the same thing. Please can anyone help me in easy steps? I appreciate for your help!!!

It seems like i solved the problem thanks alot!!!
 

More replies
Answer Match 75.18%

My laptop screen is black when booting up  and unable to safemode. My HP computer running Windows 8 (32bit), appeared startup screen just to be original windows 8 and do not see anything on the machine, and still recognize the mouse, the cursor was still displayed on the screen. But I can not reboot into safemode also be impossible to use the Ctrl + Alt + Del, the screen stays black. So  how to fix it? Thank you!




You only live once, so let get healthy and beauty living.http://tagdiet.com

More replies
Answer Match 75.18%

Hey everyone,

Just another quick question, whenever I start up my laptop, I get a quick black screen flash on the Welcome page...

How can I get rid of this flash?

Thanks in advance!

A:Quick Black Flash on Welcome Screen when starting up PC!

I've got a Sony Vaio VPCEB47GM. It also has a black screen flash real quick at the Welcome page. I'm thinking it might be the Windows Boot Manager. In a dual boot set up you usually get a black screen like this:



Then you would select which operating system you want to boot into. Since we both apparently have just one operating system installed, I'm thinking this is just Sony's way of bypassing the Windows Boot Manager screen and going to the Welcome screen. And I'm not sure that there's any way to change the way Sony boots into Windows 7.

1 more replies
Answer Match 75.18%

The computer worked just fine until yesterday morning when my PC decided to do an infinite boit loop. Bios then another screen (verifying dmi pool and those things) then Windows starting screen and then black screen 1 second, then makes the sound the PC ussualy dies when You restart and then bios again and IT was going like that over and over again so I restarted and did a startul repair and it said that If it worked Windows should boot succesfull or something like that. It restarted. Bios then another screen then Windows starting screen then...a black screen with a moving mouse cursor..
Booting into safe mode still same results
Ctrl alt delete is not working.
Ctrl shift esc is not working.
Last known good config is not working.
The thing with low resolution (640xsomething) is not working.
Tried with Windows 7 CD then repair my PC and then anything i tried from there didn't work (startul repair didn't work, I nave no system resfire filez or images)
NOTHING WORKED.
Help me please

A:Black screen of death after Windows starting

Tried a CMOS reset/ load defaults in BIOS yet? Also run startup repair 3 times with a restart in between each.

3 more replies
Answer Match 75.18%

I'm using Win 7 Home Premium on my Asus desktop and am not a PC expert but managed to get things so that after 15 minutes, it either sleeps or hibernates ( not sure which it's called ) in a way where the power usage goes down to about 6 watts and the monitor screen shuts off too. ( I think the HD shuts down too ) Then when I come back and click the left mouse button, I can hear some kind of motor start back up in the PC and it takes me to my password screen, I enter it and go back to what I'm doing, without the need to reboot. I like it this way.

But SOMETIMES, instead of waking up like that, I just get a black screen and nothing - no way at all to wake it up. I have to shut off the power at the UPS, turn it on, then do a complete reboot from the power on switch.

Is this a flaw in Win 7 that it does that sometimes?

A:Black screen at TIMES after starting back up.

Could be just a transient glitch/bug. You say this is a now and then thing? How often? I'm sure the "motor" you hear is just the HDD starting back up (spinning). How often between times does this happen? In my experience, and others may differ, I've found its best to shut your machine completely off every now and then. Thats not a recommendation, o.k., as not all agree on this, but it works for me. If this happens with some regularity, you could 1.) run a memory test 2.) Run a sfc/scannow to check/repair any corrupted system files. I'll post links to our tutorials on how to do these. Just click on the blue link and follow instructions. Hope this helps!

Memory Diagnostics Tool

SFC /SCANNOW Command - System File Checker

8 more replies
Answer Match 75.18%

Hey everyone, I have just finished scouring the internet from one side to the other and I am STILL completely stumped!

I have a Toshiba Satelllite A305-S6825. It is about 5-6 years old and it continues to run fine...until today. Some random Java update popped up, my computer slowed down, then it froze, I held down my power button to turn off the computer, pressed it again and...NOOOOOO!

My computer booted to the Toshiba screen, then turned black, a blinking cursor appeared in the top left corner and the fan stopped. Everytime I would try the same thing would happen. If I touched any keys after the cursor appears and unpleasant high pitched sound comes from the speakers.

The only options I have are hitting F2 or F12 and neither of them seem to have a solution.

I tried removing my HD and something different happened! It said to enter a disc (boot disc maybe?) the problem is that I don't have my boot discs anymore.

Does anyone have experience or the technical knowhow to solve this? I have found many topics on this but none of the solutions seem to work (removing the HD, taking out the battery and rebooting, taking out the battery and unplugging and 'holding down the power button,') [I did the last one to humor the poster]

I don't want to lose my HD, I have a great many things on it and my laptop was performing brilliantly until java...

Any thoughts? Ideas? Help?

A:Black Screen, Blinking Cursor, Fan Not Starting!

Best thing is Remove Those java Updates From booting Laptop from Safe Mode. Sometimes these kind of issues comes when u shutdown pc while backup installation , if it happen u have be backed up and re - format

4 more replies
Answer Match 75.18%

Every link i click on in search engines redirects to some random sites and asks me to download some files. Have gotten 2 blue screens since that started happening.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by admin at 8:38:23 on 2011-09-15
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3892.2250 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\... Read more

A:Search engine redirects and occasional blue screen

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

3 more replies
Answer Match 75.18%

Background: Hello, our two home computers were infected with the Search Engine Redirect Virus about 1 month ago. We've been avoiding the computers as much as possible ever since, but now I'm hoping to get these back in working condition. I'm posting two separate topics, one for each computer, as they seem to have been infected to different severity, and respond to my actions to "fix" them differently.Apologies in Advance: Before I found Bleepingcomputer.com I tried many tools to fix the problem myself, and very well might have made the problems worse. Once I realized I was out of my league, I ceased all "fix it" actions. I just hope someone can get me through this.Computer #2 Specs: Dell Dimension DM061. Windows Vista, Intel Core 2 4300 @ 1.8GHz, 1.0GB RAM.History for Computer #2: I realized that my other computer was infected with malware/virus, so I checked to see if this computer was okay. It had the same problem as my other computer. Using Firefox or IE and performing internet searches (specifically Google) would redirect me to strange websites. Scanned with McAfee... nothing showed up. Downloaded and paid for "Spyware Doctor" and it found and removed lots of spyware and some trojans. Downloaded "Malwarebytes" and it found nothing else. Google was still redirecting and computer was running obviously slower than normal. I ran ComboFix (apologies again, this is before I knew any better), and it appears to have helped. N... Read more

A:Computer #2: Search Engine Redirect Virus / Trojans Generic Murlo AgentBypass

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

18 more replies
Answer Match 75.18%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

1 more replies
Answer Match 75.18%

Sometimes my laptop freezes when I put it to sleep with the power button, by closing the lid, or when it puts itself to sleep automatically. When I open it or move the mouse, the screen remains black and I have to do a hard reboot.

When I boot up the computer at the screen with a pulsing Windows flag that displays 'Starting Windows', sometimes the pulse freezes and I have to hard reboot.

The thing is, these only happen SOMETIMES. I'd say maybe 1/4 times, the computer will boot without a hitch, and 2/3 times it will sleep and awaken properly.

I haven't really taken any steps to fix this besides re-installing Windows and downloading the newest drivers from HP's website, however neither of these worked. I'm not sure if it's worth mentioning, but the boot-up problem started out being very sporadic and gradually got more and more frequent and the wake-up problem suddenly started one day. The laptop is more than 4 years old and has seen daily use, but again I'm not sure if that's relevant.

A:Sporadic freezing on 'Starting Windows' screen and on sleep

Hey neo

if this is BSOD problem .... try to follow Blue Screen of Death (BSOD) posting instructio and post the result here

this would help us narrow down your problem

9 more replies
Answer Match 74.76%

Hi all
When I start my computer running XP the windows search screen opens ever time, haven't a clue how to stop it, anyone else having this same issue and managed to fix.

Cheers
Mark
 

A:Search screen opens when starting XP

Goto:
Start => All programs => Startup and see if there is and Search there. If it is just delete it.

If it isn't there goto;
start=> run and type msconfig. Open the startup tab and tell me what programs are listed there under startup item.
 

1 more replies
Answer Match 74.76%

Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

More replies
Answer Match 74.76%

hi all, a recent problem has occurred with my computer. whilst playing games, i can play for a few minutes, and then a black screen appears, with sound looping and the screen status colour changes from solid green to flickering green. This is XP Professional by the way.My system is as follows:P5N-E Sli MoboC2D E750 2.66ghz2.0 gb ramXFX 8800GTS 320mbThe games in which this occur are as follows:Team Fortress 2Grand Theft Auto: San AndreasThe Elder Scrolls IV: OblivionGuild WarsHowever, what is strikingly odd about this problem is that it only occurs about 80% of the time. Yesterday, I managed to play Guild Wars, Star Wars: Knights of the Old Republic 2, Grand Theft Auto: San Andreas and The Elder Scrolls IV: Oblivion absolutely perfectly.I have searched forums, and it seems this can be linked to overheating, but my temperature gauge on the front of the computer says I run at about 30 C most of the time, and the computer itself is not hot inside at all. All fans are spinning fine, no dust.I have heard other issues such as graphics card drivers, and i have tried 3 different drivers, all of which did not overcome this problem.Could it possibly be sound drivers? Or possibly something wrong with the motherboard?Thanks in advance.Mod Edit: Topic moved to more appropriate forum~ TMacK

A:Computer Screen Goes Black, Screen Seemingly Loses Connection

it may be bugs in those games, I'd check for any patches or fixes for them 1st.

3 more replies
Answer Match 74.34%

Today I had to install updates. After they were installed my Computer restarted and after the Starting Windows display there is just a black screen with a cursor.

Is there any way of fixing this, Without Restoring my PC. I have valuable stuff on the hard drive that I cannot lose.

Please Help Me

Thanks
Ryan Bush

A:Black Screen with cursor after Starting Windows Display

Problem fixed. It was a virus

1 more replies
Answer Match 74.34%

I'm struggling to work this out - (Windows 7 32-bit on a HP pavilion dv2500) I rebooted about a month ago (a few days after upgrading from vista to 7, but maybe this is unrelated?), and there was just a black screen, no cursor blink, no bios, nothing, but the disc light is flashing, then Windows startup sound goes off, so it has booted after all. I tried attaching an old VGA monitor and sure enough there's my desktop. I close the lid in frustration and unplug the external monitor. When I open the lid again the display comes on this time but its in 1024x768 (not 1280x800), and when I try to readjust the resolution its just not available as an option - loads of other resolutions, but not 1280x800.

So, I install the latest nvidia driver, flash the bios with the latest version, restart, but still the same. Randomly once when I F10 into the boot menu (which is appearing on the external VGA), then do a save and restart from there, the laptop display came on again, boots into Windows fine, at the correct resolution. I use this for a month or so, it sleeps and resumes no problem (I didn't restart it), everything working as it should.

Then the latest windows update comes along and requires a reboot, and I'm back at the same point - if I don't connect the VGA external then I've got a blank screen (no backlight, nothing), even though windows has started. But if I connect the VGA, put it into sleep, disconnect the VGA, resume from sleep then I've at ... Read more

A:black screen at boot, no bios, but windows IS starting

9 more replies
Answer Match 74.34%

XP 2002 pk3 Black Screen comes up on starting if more than 2 usb plugs installed in the back
I have Windows Xp Professional Version 2002

Service Pack 3 --Intel (R) core (TM) 2 Duo CPU

E4500 @2.20 GHZ 1.99GB Ram

The Black Screen comes up straight away when ever starting cold
It says "A disc read error occured "
"press Ctl Alt Del to start "

If I do that quick enough windows comes on ok but leave it a while and it goes to a blue screen
and then some times I have had to reconfiger the Bios boot priorities back to looking at the right hard drive 3M ST3160815AS as it somehow changes it

Strangly this is only happenes if more than 2 usb plugs are installed in the back
Starts straight into windows fast if 1 black and white printer and the Ethernet cable is pluged in

but if I put in a 4usb hub or even 1 other usb plug such as my colour printer or the web cam or my pen drive up comes the black screen

If I plugthe USB plugs in after it has stared then it and they go OK
 

More replies
Answer Match 74.34%

I have a toshiba satellite laptop modelT135D and it doesn't want to startup I've tried all the options when I pressed F8 and still nothing. When I choose the launch repair option all that shows up is the cursor and a black screen and I left the black screen on for more than an hour and nothing happens. I've noticed though that when it attempts to start up the little bar after the windows logo loads up doesnt load up as well. This all happened when I turned off my laptop while the windows update was still going at 9 out of 11 . My laptop doesn't have a cd drive either.

A:Windows not starting up-infinite loop and black screen

Help would be nice .__.

6 more replies
Answer Match 74.34%

I've been having several problems with my pc so I decided to look for help. I searched the forum and found some situations similar to mine...

First off, my pc sometimes get a blue screen which says "page fault in non-paged area". There isn't a specific pattern where this happens, it just randomly crashes like that and I have to switch it off. (It didn't happen in a while, but i dont think it's fixed since I didn't do much expect a few scan without result)

This is a old thread where the same thing happened...
http://forums.techguy.org/malware-removal-hijackthis-logs/586679-page-fault-non-paged-area.html

Secondly, the links I click on Google sometime gets redirected to random dangerous looking website.

Similar problem...
http://forums.techguy.org/malware-removal-hijackthis-logs/779017-seach-engine-hijack.html

It was tempting to just follow those direction to try and fix my pc, but in several places I've been warned not to try and fix my problems on my own without trained help (like using combofix), which lead me to register and create this thread.

Some help would be really appreciated, thanks in advance.


Hijackthis log

Ill post one later since i might install/change some stuff.
 

A:[Help Needed] Search engine redirected, blue screen Page_Fault...

16 more replies
Answer Match 74.34%

Okay, so on almost EVERY game I play, when I start it up, black screen, (Which isnt that much of a problem, i mean starting a game can take a long time.) and I enjoy it. I need to do something, check something, or do anything non game wise, I have to minimize. Well, here is where I get frustrated. I alt+tab, alt+delete, anything, even open up task manager, I get either a black screen, or a frozen screen (depending on the game) for about 30 seconds. Nothing I can do. After it is done pissing me off, my computer goes to desktop, or whatever, and then its fine. I go back to the game? Another freeze. I am running a Vista Home Premium x64 dell computer, with intel quad core, and nVidia Geforce 9800 GTX+ graphics card. (Im not exactly sure on how to fill out specs, so feel free to ask for anything you might need to know) Help would be great, I've been able to deal with this issue for a while but now its just unbearable.

A:Long blackouts / screen freezing while starting a game or minimizing it.

:X No one knows the answer to this?

17 more replies
Answer Match 74.34%

I really need some help!

Earlier today I was using my laptop (AcerAspire) And everything was working normally. Now, as soon as the 'Starting Windows' Screen pops up the entire computer freezes, and a thin strip of dead pixels pop up at the top of the screen. This means I cant reach the desktop, and I can only access the menus through the F# keys. When it starts, I get taken to a menu that says 'Launch startup repair' or 'start windows normally'. Going through the repair tells me no solutions can be found, and entering any of the safe modes also freezes the computer almost immeadiatly. What can I do?
 

More replies
Answer Match 73.92%

Hello, over the last week to week and a half my computer has been getting worse and worse. I think its triggered by right clicking objects although I dont think thats entirely whats causing the problem. The screen will freeze and then the monitor will turn black and the computer will have to be restarted. The problem can occur as frequently as 3 times in 10 minutes currently. From the last day upon restarting some images have traces of minor pixelation errors, especially the windows icon as the PC is restarting and certain other random/minor images like above my back/forward, refresh and stop bottons in IE appear pixelated. As I'm posting this the problem occured and the screen went to a blue screen and mentioned something of proceeding with a physical memory dump and i restarted right away. I have avast running with script blocker(although turned it off for the DDS) so I dont know what may have pentrated the PC to cause this if it malicious. I'm running a Dell 4600 with windows xp. Here are my logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:08:25 PM, on 9/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil S... Read more

A:PC freezing to black screen!!

Bump
 

2 more replies
Answer Match 73.92%

Hi all, I got a Aspire S7-392 and keeps getting black screen on reboot or reboots with Acer logo or repair screen freezing.  When it freezes its all quiet and i dont hear anything from the laptop, however, when it goes to black screen the fans are running.  I got the laptop from somebody to fix it with tons of viruses and maleware.  I installed Windows 10 on it and it worked ok, but on one of the reboots the above problems started happening. I tried to do fresh reinstall of Windows 10 from the usb drive but i can't get the bios settings to save when i change the boot priority or make other changes.  Any help please?  Thank you

More replies
Answer Match 73.92%

recently the monitor freezes started, then i had a bad memory stick , now every few minutes I get the black screen and the only thing to do is shut off with the main power button. what should I check and where to start, thanks.

A:freezing and then came black screen

This can be caused by a number of things.
The first thing to do is to find out if it is hardware or software related.
The best way to do this is to boot into the bios and leave it there for a bit.
If the problem arises when let in the bios screen then you know it is hardware.

1 more replies
Answer Match 73.5%

Hi All,
 
I've been having some problems with computer recently.  First, while gaming, my computer crashed.  I'll save you the details, but eventually it got to the point where when I would try to boot, I wouldn't even get a signal to my monitor.  I eventually guessed that the processor had failed.  I purchased a new one and installed it (along with a cooler master fan and heat sink) last night. 
 
But now when I try to boot up, I get the error message that windows was unable to boot.  I then have the option of either running the repair tool or starting windows normally. I've used the repair tool twice, and it hasn't worked either time.  I get the message that "startup repair cannot repair this computer automatically."  The problem event name in the log is "StartupRepairOffline."  I've also tried restoring to a point where my computer worked correctly, and that didn't work either.
 
When I try to start Windows normally, I get the "Starting Windows" screen, then the screen goes black.  The monitor is illuminated, but the screen remains black.  I can tell at that point also that the keyboard is unresponsive (i.e. num lock and caps lock don't work).
 
When I boot up, I am able to boot into BIOS, but I can't boot in safe mode.
 
Any help would be greatly appreciated. Thanks! 

More replies
Answer Match 73.5%

Hello I was wondering if anyone could help me out

When booting up windows 7 before the login screen the screen will flash(black) like a second and the windows start up sound is not in sync like it starts pretty low volume then turns loud during halfway of the sound. Then if I was shutting down windows 7 the screen by pressing "Shutting down" the screen will blink(black for a second) then show "Shutting down". I would appreciate if anyone could help out.

A:When Starting/shutting windows 7 a flash(black screen) and not in sync

I may be wrong but this sounds pretty normal to me. I see different behavior with different video cards on my Windoz machines.

ETA: Welcome to the forum, fine group of folks here.

1 more replies