Tech Problem Aggregator

Hitmanpro won't let me use 32 bit program downloaded to 64 bit machine

Q: Hitmanpro won't let me use 32 bit program downloaded to 64 bit machine

I'm following the directions for removing the locked computer ransomware which says I need to download the appropriate version of Hitmanpro for the machine it will be used to repair.  I'm downloading it onto my good 64 bit machine so I can get it onto a USB drive as indicated.  Unfortunately, when I download the 32 bit version and try to run it so I can do that, I get an error message that the program has detected my machine is 64 bit, and I must go back to their website and download the "correct" 64 bit version.  Is there any way around this?

A: Hitmanpro won't let me use 32 bit program downloaded to 64 bit machine

You went here
Download 32 bit.. SAVE it
copy that to the USB
Now insert that into the 32 machine and run it.

1 more replies
Answer Match 54.18%

Is hitmanPro.Alert free for those using hitmanpro full version
i mean lisenced ?

I read it somewhere

If it is then i already have a lisence for hitmanpro and i will use it as a lisence companion for hitmanpro.alert

A:Is HitmanPro.Alert free for Hitmanpro licenced users?

saket said:

Is hitmanPro.Alert free for those using hitmanpro full versionClick to expand...

That's what the developer said, it is.

5 more replies
Answer Match 53.34%

HitmanPro, HitmanPro Alert replacements/alternatives
If I can find decent free replacements, alternatives, I will not be renewing my 3pc/3yr license [expires 10/2017] for HitmanPro, HitmanPro Alert.  Has anyone replaced both HitmanPro products with free and decent alternatives, replacement?  Wifey and I are entering a few lean years, so we are not renewing many of our software licenses, instead we will be going free as much as often as possible.

A:HitmanPro, HitmanPro Alert replacements/alternatives

Well on top of my head, Malwarebytes products: Anti-Malware (Free), Anti-Exploit (Free), Anti-Ransomware (Free/Beta).

1 more replies
Answer Match 53.34%

I have a company with 80-100 users and am looking at HitmanPro.Alert specifically for the CryptoGuard feature.
The SurfRight website is as clear as mud on how you license HitmanPro.Alert as a business user and I was hoping that somebody had gone through this process.
As a trial I installed HitmanPro and then HitmanPro.Alert, but it appeared that HitmanPro.Alert has the on-demand scanner HitmanPro built in and I didn't need to install HitmanPro as well.  Or do I?  What benefit if any is there?
On contacting SurfRight about licensing I got this response.

For now you can purchase the Enterprise license and use it with HitmanPro.Alert as well.
When the business version is released, you can upgrade to the official version.

So if I buy HitmanPro for Enterprise the license key works with BOTH HitmanPro for Enterprise and HitmanPro.Alert?  Do I then need to install BOTH HitmanPro for Enterprise and HitmanPro.Alert or just HitmanPro.Alert?
They might be better at dealing with businesses under the Sophos banner later this year but in the meantime has anybody been through this?

A:HitmanPro Enterprise vs HitmanPro.Alert and Licenses

Not sure how it works for business but for personal use the HItman Pro license is good for both. You would have to install Alert as it works in real time, you do not have to install HItman Pro as it is an on demand scanner, basically if you think you've caught something you can download it to scan, if it finds something then  you would have to use the license to activate it to remove the threat. Of course you could install both if you like, just remember that Hitman Pro only scans when you want it to and provides no real time protection. My comments are in regards to the personal versions and I do not know if the business applications are different but I doubt it.

2 more replies
Answer Match 52.92%

Window xp here is the error I get on the event viewer 0x00002039 which appears to be multiple DSAs are trying to open. System has sp3 with latest updates

Thanks Kenny

More replies
Answer Match 49.98%

i want to make sure i have no more spyware and that i dont have a virus. i downloaded a program from my nephew and it caused my puter to run up and down up to 100% cpu. when trying to fix this problem i downloaded some applications: hijack this, malwarbytes, and a couple other... i also want to make sure that i dont have too much spyware/antivirus software that will compete with each other. i am new to the internet and i ask in advance to please forgive me if i did not explain my prob correctly. i read all the facts and followed the instr. for this post. hope i did so correctly.Logfile of random's system information tool 1.04 (written by random/random)Run by Valentin Bernacho at 2008-12-15 04:39:43Microsoft Windows XP Home Edition Service Pack 3System drive C: has 32 GB (46%) free of 68 GBTotal RAM: 502 MB (19% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 04:39:48 a.m., on 15/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18241)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exeC:\Program Files\Java\jre6\bin\jqs.... Read more

A:downloaded a program that used 100% cpu

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more

2 more replies
Answer Match 49.98%

I`ve downloaded and registered program but can`t find it anywhere on computer
need help

A:downloaded program

What's the program?

1 more replies
Answer Match 49.98%

I bought Easy Hi Qrecorder program a few years ago. It worked fine. I had to re-download to a new computer as the other had crashed.

I use XP home edition.The Easy Hi Q recorder is reputable, from Roemer Software. I redownloaded it to the next computer which had been recently cleaned out of my son's user account and all his programs and files.

The Easy Hi Q downloads fine and installs. But when I click on the execute file to start it, I get "DWGTrueView 2010 wanting to install instead, which was part of an Autocad program my son had, for mapping. I can't seem to get rid of this mix up. Then of course it can't find the "source" file from that autocad program since it has been deleted for months. I also tried a clean disk and defragmented after deleting all my sons files.
I just want my Easy Hi Q recorder to work properly and open up.

I just tried an XP repair using the XP disk. Still no change. And it took all afternoon to do this.

A:Downloaded program comes up as another

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, it may not be virus related, but we can have a look just in case:

can you do the following:



1 more replies
Answer Match 49.98%

I downloaded a wolf3d from utorrent it is resident on my desk top and when I click on it a command box apears and at the top it says C:\docume~1\minemi~1\desktop\wolf3d.exe. I try to delete it ands it says cannot delete wolf3d:it is being used by another person or program. Close any programsthat might be using the file and try again. here is the log from dss Deckard's System Scanner v20071014.68
Run by Mine Mine on 2008-06-13 08:00:52
Computer is in Normal Mode.

-- HijackThis (run as Mine Mine.exe) -------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:01:17 AM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\Godlike Developers\RAM Saver Pro\ramsaverpro.exe
C:\Program Files\Spybot - Search & D... Read more

A:downloaded program

Thanks but i figured it out myself. Just took me a while to figure it out after being up for almost 48 hours. Brain wasn't functioning. But I got it.

1 more replies
Answer Match 49.14%

Currently having issues with recent internet download program removals.
The weather channel desktop 6 when attempting to remove in 'add or remove programs' I get the following message: wise uninstall
Could not open INSTALL.LOG file.
Another issue with:
Play 7 Wonders 2 in 'add or remove programs' the following popup appears - Fatal Error! Missing required resource!
Try to reinstall EXEtender.exe from your service providers website.
Reinstallation is not going anywhere with these two programs
Unsure where these programs came from, if they are safe downloads or what kind of junk they carry with them, but I am not having much luck in removing them.
Laptop specs as follows:
Dell Latitude D630 X-86 based PC running windows xp pro service pack 3 build 2600
Anyone know how I can get past this problem?

A:Downloaded Program Removals

Hi Charlie -Try these few programs first, also list your Antivirus and any other Antimalware programs you use -Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[S1].txt as well.Please download Junkware Removal Tool to your desktopJunkware Removal Tool by thisisu•You may need to shut down your protection software now to avoid potential conflicts.•Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.•The tool will open and start scanning your system.•Please be patient as this can take a while to complete depending on your system's specifications.•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.•Post the contents of JRT.txt into your next message.Also try to find the program via Windows Explorer under your C: drive or Installed Programs and Right Click delete it there -Thanks -

7 more replies
Answer Match 49.14%

I need help with trying to load a google earth and Itunes on to my computer.When I download the programs on to my laptop then double click on the icons to download the program it start up going through it`s normal process but then the process stops and a message comes up which says:


I have downloaded both program on a different computer then saved it to cd but even this did not work it came up with the same message

A:Can Not Load Program That Is Downloaded From The Net

With Vista it's a good idea to right click on the installer and select "Run as administrator".

I've installed the latest version of iTunes on several computers without any problems.
Google Earth, OTOH, fought me tooth and nail before I got it installed - not a real pleasant experience. It took a lot of googling to get it to work correctly!

5 more replies
Answer Match 49.14%

I downloaded Norton Internet Security from the Net. Tried to install it but ran into a problem so I want to do an XP Home System Restore to a date earlier than the download. Doing so will lose all the recent downloaded Internet files so I need to find the NIS download file and burn it to CD before doing the restore. The desktop icon properties show the path but Windows Explorer only shows four temporary Internet folders, I think it creates new ones for each session, and I cannot find earlier ones. I've tried "show hidden files" but without success and have run a search in Explorer as well.

Any suggestions on how I can find older downloaded Internet files?

A:Where does IE6 put the downloaded program files?

Where the download is saved depends on your browser settings and whether you selected a folder at the time.
If you can remember the name of the downloaded file (or part of it) you can do a search for that file. If you cannot remember go back to the download site and follow the links to download and at some stage the filename will be visible.

4 more replies
Answer Match 49.14%

i have tried to download some anti virus software from CNET and half way through a window pops up asking me which program i want to use to run the software - i have no idea - help

A:which program to use to run downloaded software

apologies - more specifically - i am trying to run a piece of software downloaded from microsoft called microsoft security essential - a window pops up asking me to "choose which program you want to use to open this file" - help !

2 more replies
Answer Match 49.14%

hello team i notice i have some damaged downloaded program files. Please see attachment. Is there anything i can delete there, and what can i do to fix the damaged ones? Im always trying to clean up unneccessary files, and programs etc. I dont know much but remember the list there was smaller. I do have 2 screenshots from the past if needed but this list got big quick, and seems to have lotsa damaged files?

A:Downloaded program files

You will need to be more specific as to what program this is in reference to .
Also if you could supply the other screen shots that would be of help also.


11 more replies
Answer Match 49.14%

I downloaded a program from what appeared to be a trusted site, but it seems to have infected my computer. It keeps redirecting me when I'm on in chrome and it shuts it down sometimes. Any help would be appreciated. Thank you.

A:I downloaded a program that seems to be adware

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

23 more replies
Answer Match 49.14%

I tried to install the free version of Spamfighter, but when it came to activation I got a message saying it was impossible to connect to the server and to check my connections which are good. I tried another similar type program called Bullguard and got the same result. I ran anti virus programs and tried again without success. I then tried a cd burner program, and had no problem installing and running the app. I am running xp pro sp3. Any ideas?

A:Activate downloaded program

Why...did you decide to try to install malware-defense this time?

What other such programs (e.g., firewall, AV, etc.) are currently installed on your system?

What is the link from which you downloaded said program?

Can you go to Windows Update and successfully check for critical updates?


1 more replies
Answer Match 49.14%

Hi guys, I downloaded a torrent program and it had imbeded spyware. I uninstalled it again but i'm not sure that I got rid of the extra spyware.
I am running vista

Here's my log :
Logfile of HijackThis v1.99.1
Scan saved at 1:14:19 PM, on 2/02/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toddler Keys\Toddler Keys.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = htt... Read more

A:Downloaded program with spyware

I dont see any signs of malware in the log.Its fine.

1 more replies
Answer Match 49.14%


may i ask you why my legit windows 8.1 pro 64bit full updated doesn't warn me anymore when i run a program downloaded form the net ?

for example if i download a program like process hacker under w7 i have a window like this
under w8.1 i haven't it
and i have never changed any settings


A:why no warning when i run a program downloaded ?

Windows 8 uses the SmartScreen filter to perform an application reputation check, and it now does system wide (not just when downloading programs with Internet Explorer like it did before).

In Windows 7 when launching these downloaded applications, you get the following notification:

In Windows 8, SmartScreen will only notify you when you run an application that has not yet established a reputation and therefore is a higher risk:

The user experience for applications with an established reputation is simple and clean: you just click and run, removing the prompt you would have seen in Windows 7.

Source: Scroll down to "Microsoft SmartScreen for Internet Explorer and now for Windows too":
Protecting you from malware - Building Windows 8 - Site Home - MSDN Blogs

8 more replies
Answer Match 49.14%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.

It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).

I dont feel comfortable giving you the codebase http address, because Im not sure if it turns into a link that anyone can access. But I will tell you that it includes the words; fpdownload, macromedia, polarbear,

Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.

Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began us... Read more

A:Downloaded Program Files, SOPHOS:" is normally a valid Macromedia Flash filename, and is a very good example of why you can?t trust files based on name alone. It?s pointed to in a similar way to last time so that it appears that Flash is asking you to download an update. But don?t be fooled, you definitely don?t want this ?update?."Submit it to jotti's virusscan or In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis. Post back with the results.

3 more replies
Answer Match 49.14%

called mgi video wave, it was a trial demo. Well now the trial is up, I rarely used it, I'm a newbie so can someone tell me how I get rid of the program and all its files? Since it was a trial demo if I decide to try it again at a later date, can I download the free trial again? Thanks for any suggestions....Cindoo
Hope I put this post in the right place.

A:(Solved) Downloaded a program

7 more replies
Answer Match 49.14%

I use a program (downloaded from the internet) which has become a problem.
It has been OK, but when I updated it to the newer version, it made my startup and shutdown, real slow.
I have uninstalled the program and wiped all traces of it.
My PC then ran as fast as new.
Am I allowed, in this Forum, to say the name of the program?

A:Downloaded program is problematic

I'd say so? Would help us to identify any common problems with said program. Maybe when you installed the new version, it added itself to the programs that start on boot. Could be something there.

9 more replies
Answer Match 49.14%

i recently downloaded a program which i now want to remove. it gave me an uninstall option which when clicked brings up a blank window and nothing happens. when i try to uninstall through the control panel the same blank window appears.

Any suggestions?

A:removing a downloaded program

10 more replies
Answer Match 49.14%


In Internet Explorer, when I look at:
Tools->Internet Options->General Tab, Browsing History, Settings->View Objects
a window pops up titled C:\WINDOWS\Downloaded Program Files. I came across this while trying to resolve another problem....which will be in another post and has nothing to do with this post.

The status of one of the files is "Damaged" and I have no idea if it should be deleted and reinstalled or deleted and not reinstalled, or just left alone. It also states the install date was on 4/29/05 (which would be before I purchased this HP Pavilion laptop--I purchased it after September 2005). The last access date for the program states today, 12/7/07.
Here is the program file description:
Under Properties is the following info:
ActiveX Control
Status: Damaged
Code Base:

Would this damaged program be affecting the performance of my laptop? Since it's been installed since I've owned it, I wouldn't know if the performance is slower than it should be or not, or why the laptop is accessing a damaged file (and what happens when it does access this damaged file???)

Any info would be greatly appreciated....

A:Damaged Downloaded Program---what to do?

9 more replies
Answer Match 49.14%

Hi. I have downloaded a legal program but don't understand how to install it. The instructions said to extract the rar file which I've done but no joy. The instructions seem to assume some knowledge! I have the following files: an nfo file, 21 files named *.r00, *.r01 etc, an sfv file and a rar file which I have extracted...there are now a bin file and a cue file in an extracted files folder. What on earth do I do next? Please can someone help me with step by step instructions for a complete dummy !! Thanks.

A:Installing a downloaded program

Hello Rubi. I am a little confused with what kind of file you want help with so I am providing the instructions regarding the *.bin and *.cue files.

How Do I Use or Open Bin, Cue, or ISO Files?

If you are looking for instructions on extracting the *.rar and *.r01 files, then please go here.

Hope that helps.

-- Goku

3 more replies
Answer Match 49.14%

I have two programs in this folder , one of which is my antivirus(norton) and the other is I ran an hijack this log about a week ago and it did not show up on the log. Ikeep a log to compare readings, this scan it showed up on the hjt log. Are these programs already installed and can be deleted from the folder?

A:Downloaded program files?

The Norton one will be your update ActiveX,
The Flash is macromedia ActiveX control.

Both can be deleted,

However when you next update Norton it will be reinstalled, and by deleting the shockwave control will mean you will not be able to view some websites properly

Both are legitimate controls and can be safely left on your system

1 more replies
Answer Match 49.14%

Hi I have just started using windows 10 on a new PC. I have tried to download an anti virus program. It downloads and installs (well it appears to) but the program is not there when finished. Not in the programs lists or on 'remove programs' either. I cant find any way of searching the PC like I did in XP or Vista 'search for all files and folders'. Is this option still there hidden away to make things more difficult? I am at the end of my tether with this. Any help would be appreciated thanks.

A:missing downloaded program.

.Did your new pc come with an antivirus already installed
Also check as Windows Defender might already be activated and windows firewall may be blocking it

0 more replies
Answer Match 48.72%

My computers are both running Win 7 64-bit. I am thoroughly confused when it comes to placing programs that I download into their proper folders: That is, program files (x86) vs program files. I have read stuff on this, but still confused. for the most part, even when a dl'd program suggests being installed into PF, I, for whatever reason, place it into PF (x86). Although I have read that placing the program into the wrong folder may cause the program not to work properly, so far I have not had this problem...nor any other problems that I am aware of. Could someone please set me straight on this issue?

A:Program Files or Program Files (x86)-Where to place downloaded program

I let the installer put it where it is supposed to.

If I trust the software I trust they know best where it should be installed/placed.

If I can't trust the software maker why am I downloading/installing their program?

4 more replies
Answer Match 48.72%

Running down a dream....Click to expand...

I have "Damaged" downloaded program files, all of them at this status. What the heck could cause this? And what are these files in the first place? I have copied them prior to this damaged thing, on floppy disks. Do not know what the heck to do with the copies, but have them.
1-What are these "downloaded program files" and what do they mean to me, my system?
2-What could have caused them all to show as "damaged" in the status of each file? How do I figure out what caused this so it does not repeat itself? (had only 1 prob that day, with install of Microsoft updates?). Really think I should find out if I did something naughty that system did not approve of, so I can apologize to it and fix it up so it is happy with me again.
3-How do I use the copies of these files, if I need to, and do the "out with the old, in with the new" do I install the new files back into the system and get the damaged ones out?
Thanx for you help, again...have a great day!!

A:Damaged Downloaded Program Files?? What's this all about??

Downloaded program files are ActiveX controls and Java programs that are downloaded automatically from the Internet when viewing certain pages. They are temporarily stored in the Downloaded Program Files folder on your hard disk.

These can include perfectly legitimate applications, like Macromedia Flash player, Quicktime player, the Google toolbar installer, and the like, but also spyware.

The best way to view them is as follows:

Go to Internet Options > Temp Internet Files > Settings > Show Objects.

If any of them are damaged, right click them, and choose Remove from the context menu.

You'll just be prompted to download them again whenever Windows or an application needs them.


1 more replies
Answer Match 48.72%

first of all if i am in the wrong section , my apoligies.if you could tell me the correct section, i will delete and repost. Also i have a post already on games not working,if the two are linked, i will also remove this post.

My question is do i need to delete and replace the damaged programsand how.

Or can i just delete them.

my problem is as follows,
start/control panel/internet properties/browse history/settings/downloaded program files.

creative software autoupdate: damaged
creative software autoupdate support package: damaged
get_atlom class: damaged
MUWebcontrol class: installed
NVIDIA smart scan: damaged
System requirments lab class: damaged
Trend Micro activex scan agent 6.6:installed
Windows live safety center base module: damaged
WUWEB control class: installed

A:Downloaded program files damaged

Hello and welcome to TSF

Sorry for the long delay to answer your thread, we have been very busy lately

This looks like failed ActiveX downlaods too me

Please tyr this

Open up Internet Explore, click Tools, Internet Options, click on the tab Security and underneath 'Security Level for this Zone' put it on Medium.
Then click on the tab Privacy and under 'settings' put it on Medium. Click Apply then Ok.

1 more replies
Answer Match 48.72%

Hi.I have an HP Pavilion running Vista home premium.When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.In there are 3 or 4 active x files.But 1 in particular has a status of DAMAGED.Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.All I can do is right click it, which brings up a "properties" link.This damaged file is an active x file, and the "code base" reads like this: dot cab (i did not put the . in there because it creates a hyperlink.)The link takes me to a gp[1] file that looks like it originates from my adobe reader installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.In fact, I believe this all began with an adobe reader automatic update, that installed adobe reader from 9.0, to 9.1.I have removed, uninstalled adobe reader 9.1, and reinstalled it, and i have even installed a lower version of adobe reader (8.5, 9.0), and when I do this, the damaged file changes and is not longer damaged......until I restart my computer, or perhaps it when my browser uses an active x applilcation, I dont know.How does one remove a damaged downloaded program file from Vista?I have deleted that gp1 cab file, but I dont think that is even installed into my computer....(I really do... Read more

More replies
Answer Match 48.72%

While searching for programs/files to remove that I no longer use I opened my downloaded Programs file and found "Adult Links". (Yes my husband visits those sites) Anyhow, when I try to remove it, a box comes up with the following: "These program files are currently being used by one or more programs. Please close some programs and try again. You may have to restart Windows" I closed all programs except "Explorer and systray" and restarted, but it just won't go away. I've been trying for a couple of weeks now. Also if someone knows how to remove it, could there possibly be a way to block it from coming back?

I'd really appreciate any and all suggestions.
Thank you

A:Cannot remove a downloaded file/program

Post the scan log from HijackThis
Unzip somewhere to keep and run hijackthis.exe - press Scan - the Scan button changes to a Save Log button
Save, and then copy and paste the entire log here.
Dont' choose to fix anything yet - most entries will be harmless

1 more replies
Answer Match 48.72%

Good evening everyone---

First, I will state that I'm using WinXP Home and IE6...

I was wondering if anyone could please tell me how to get the files within the C:\Windows\Downloaded Program Files folder to appear? It used to display all the active x controls and plugins that I had downloaded, but now it shows zero items? However when I right click on the folder and choose properties it says it contains 6 files. They also do not appear under add/remove programs in control panel.

I would like to get these files to appear, so that I can right click on them and choose the remove option.

If it isn't possible to get these items to appear, is there some command I can execute in order to remove/unregister these active x controls/plugins?

Much Thanks in advance!

A:Removing Downloaded Program Files?

8 more replies
Answer Match 48.72%

Installation support file version 2007,11,28 in the Downloaded Program Files has been damaged, due to which my pc is showing unexpected errors, is there any way to solve this problem..
should i delete it or do something else, kindly help me..

A:damaged downloaded Program Files

Installation support file has been damaged, version 2007,11,28,1
Program file\yahoo\common\Yinsthelper.dll
due to this i am not able to install yahoo messenger and my pc is also showing some unexpected problems..
kindly help me..

1 more replies
Answer Match 48.72%

Hi All,


I'm using Blink Personal antivirus. Blink uses a program called "SyncItGUI" to download updates for Blink. I'm using the MS Resource Monitor and its showing that SyncItGUI is downloading a lot of data. I live in India so I have limited bandwidth. Is there a tool that will log how much total SyncItGUI is downloading? It runs in the background. The Resource Monitor just shows the current rate of download (i.e. the download speed). I want to know how much it downloads in total. Any tools can do this? I did an internet search and didn't find anything. I also looked at the Windows logs and didn't find anything. Thanks,


A:Tool to log how much total a program has downloaded?

NetLimiter - The Ultimate Bandwidth Shaper

I've never tried it, just saw it on lifehacker and noticed it does provide info for individual applications.

2 more replies
Answer Match 48.72%

hey whats up guys, i recently stumbled across a virus scanner on the internet that told me i had viruses on my computer and so i followed the instructions and it ended with "you have 20 viruses on your pc, please buy me now to get rid of them for only 69.99" and i was like uh no thanks already have a virus scanner. now this program will NOT GO AWAY, i cant get rid of it and its DRIVING ME F-ING CRAZY. it just keeps popping up and now i cant even pull up my ctrl alt delete end process thing. someone please HELP this thing is driving me CRAZY!!!!!!!!!! (pulls out all hair) i tried to download the hijackthis thing and post it but it wont even let me do that HEEEELP !!!!!!!!!!!

A:downloaded program locked down pc and wont go away HELP!!


3 more replies
Answer Match 48.72%

Hi..I'm looking for some advice here..I cannot remove a program that was downloaded from bearshare. I've tried restarting in safe mode, going into deleting the program, but it keeps asking me to insert the disk I originally downloaded from--and I don't have it.

A:Can't Remove Program Downloaded From Bearshare

Short Answer: Download, install, and use the trial version of Uninstall Plus! You can download it from HERE. This program can often succeed at uninstalling programs that otherwise are stubborn to remove.Long Answer: Using peer to peer websites is one of the top ways computers get infected. You have to ask yourself "Why would someone give me something of value (such as music) for free?" The answer is that bundled with the free something is a malicious something that you don't want on your computer. My guess is that you are experiencing other buggy behavior from this computer as well. If so, chances are good that you are infected. If you believe you are infected, then consider posting a High Jack This! log in the HJT forum here at Bleeping Computer. To find out more, read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within before actually posting the log.

2 more replies
Answer Match 48.72%

I only do what the voices in my head tell me to do...Click to expand...

All of the Downloaded Program Files on my WinXP were listed as "damaged". So... I went off road and just simply deleted the file...the Downloaded Programs File, not each seperate file, as I had some type of error when I tried to do so, I believe something about the file was being used somewhere else, to close everything and try again, but would not delete no matter what I closed down.

Now, go figure, there is no longer a Downloaded Program File on the system.

My question is...does this return when there are new files that are downloaded for use? Or???? This is sounding more and more like an X-Files case...should have not cancelled the show!

Thanx for your time and help!! Hopefully I will get it some day!!

More replies
Answer Match 48.72%

I have an HP Pavilion running Vista home premium.

When I am cleaning my computer out at the end of the day, I open up internet options and "veiw objects", which brings up my DOWNLOADED PROGRAM FILES folder.

In there are 3 or 4 active x files.

But 1 in particular has a status of DAMAGED.

Vista is different in that I cannot just delete this damaged file, like I could in XP, or in earlier windows versions.

All I can do is right click it, which brings up a "properties" link.

This damaged file is an active x file, and the "code base" reads like this: dot cab (I changed this to read 'dot com' because it appears to be a direct hyperlink to my computers files...and I dont know if anyone could click on this and open my, i added the dot com)

The link takes me to a gp[1] file that looks like it originates from my adobe illustrator installation, and inside this file are several Adobe GetPlus application files, a .dll and a .ocx active x file.

Here is the explorer folder trail to this GetPlus folder that is apparently corrupted.

Temporary Internet Files>Low>Content IE.5>PO6ALQ9S>gp[1] (which appears to be a cab file, as it has that icon that looks like a two drawer blue file cabinet with the bottom drawer half open).

This thing was created 11/2006, but I cannot remember if tha... Read more

A:Downloaded Program Files, Damaged


2 more replies
Answer Match 48.72%

My wife has her separate user account in Windows 10 and I have mine. She needed to download Jobulator for her work. It asked for my password since I am listed as administrator. While she was signed on her account via Windows 10, she downloaded Jobulator. Now, when I sign on to my account I see her program listed and sitting on my screen. It stays on top of other windows and in reality I don't need or require the program. If I delete if from my main Windows screen will it delete it from her use? Thanks for the help.

More replies
Answer Match 48.72%

I have a Downloaded Program File entry, that has "unknown status", no creation date, and it says "none" under Last Accessed.
It does claim to be 4kb's in size.

This program file has no name, but instead, is a grouping of numbers and letters, all enclosed in parenthese..{}.

Highlighting it, and right clicking it only brings up the properties of the entry.

It cannot be deleted either from the keyboard, or from the menu...File>delete..Edit>cut.

The properties of this entry show it to be an Active X control, (with no creation date, no access date and no status. It does not appear to be does not say that there are any damaged files associated with it).
The "codebase" has an entry that I cannot put in here because it give access to my computer, and this program, (I think.)
Using my search bar to go to that location brings me to a folder, with an apparent program that has yet to be installed.

There are 3 icons in this cab folder...a .dll icon, a configuration/notepad icon with the name "erma", and the remaining icon is an INSTALL icon.
Clicking on any of these icons brings up a command to "extract", or copy.

I do vaguely remember going to, ( a couple of weeks ago, and downloading and installing the adobe flash player and the shockwave player. I seem to remember that when I first began using my new computer with the vista OS, that these needed to be updated or installed to run so... Read more

More replies
Answer Match 48.72%

I was looking around my PC - internet prop, settings, view objects and found many DL program files. Some are listed more than once installed, same day and version; some status unknown; some total size '0'. Surely some can be deleted - if not all - but?? Surprised the control panels add-remove does not show these programs to be installed??Esp Java runtime enviroment? Where do these programs originate from?? I know the Java program I am running is 1.5.0. updated to 6 but it does not show in this file. Even found some Symantec Script Runner Class and RuFSI Utilit Class files installed created 6/06 but I deleted all AV system a long time ago??

A:Solved: Downloaded Program Files

6 more replies
Answer Match 48.72%


A:Solved: Cant install program downloaded off the net

10 more replies
Answer Match 48.72%

I have a desk top PC with Windows XP SP3 and use IE 8. When I clicked on Tools> Internet Options.>General Tab>Browsing History>Settings and then View Objects I found there were 17 entries with one dating back to 2005. Some entries are associated with programs that have long since been removed. Of the 17 files listed 10 were shown as "Installed" in the Status column while 6 were shown as"Damaged" and 1 as "Unknown".
Some of the "Damaged " files have either "none" in terms of size or "none" shown as a creation date.
Can anyone tell me whether or not it is safe to delete these entries?
I would appreciate any advice
Thank you.

A:C:\WINDOWS\Downloaded Program Files

Hi -Have you attempted to go - Start > Programs > Accessories > System Tools > Disk Cleanup ?? Wait while it loads (can take a few minutes)Tick the boxes in there and click OK > OK - This removes many older built up files Now run Defrag (also in the same area System Tools) and see if many are removed -

11 more replies
Answer Match 48.3%

Hi All,

I'm new to vista, have just installed Home Premium yesterday, and having problems already

Vista just simply won't run or save a program or file that I have downloaded.

I am logged on as the administator, and when I try to download a program, if I try to run it, it will download it, the progress will go to 100%, then when i click run, it just vanishes and does nothing else?? If i click to save it first, it asks me where to save it to, then just vanishes.

I have a dual core 1.8 system, 2gig ram, and a 256 graphics card.

I've had a search on the 'net and can't find this problem anywhere, Can anyone help please?

Regards, fb

A:[SOLVED] Vista won't run or save a downloaded program

Hi fb902350. . .

Welcome to the Tech Support Forum - Vista Support!

Are you using IE7 or an alternate browser such as Firefox?

Regrards. . .


8 more replies
Answer Match 48.3%

I ran ad-aware 6.0
then destroy
then hijackthis 1977

Logfile of HijackThis v1.97.7
Scan saved at 3:22:52 PM, on 4/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Gearbox Connection Kit\bin\confsvr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Config\ConfigHighSpeed\3.52.1010.10\IACLiM.exe
C:\Documents and Settings\Owner\Application Data\eber.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Gearbox Connection Kit\bin\gbConMon.exe
C:\Program Files\Gearbox Connection Kit\bin\gbTask.exe
C:\Program Files\Gearbox Connection Kit\bin\gbdash.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for\Hija... Read more

A:windows\downloaded program files\bridge.dll

11 more replies
Answer Match 48.3%

Had a few machines that do this now, after the infection is COMPLETELY gone... you get couldn't be downloaded for anything you download in IE. Repairing/Reinstalling IE doesn't help, replacing windows defender program folder does not help.
Experienced this on vista/7 x86/x64

A:How to fix "program couldn't be downloaded" in IE after removing infections?

FYI works in other profiles, not just the one that was originally infected... so it's some sort of registry key issue for currentuser

2 more replies
Answer Match 48.3%

So I accidentally downloaded an antivirus program that is really a virus.

It really sucks. Internet explorer refuses to work. Task manager has been disabled by the administrator. Any program that operates under windows explorer fails to run properly. This makes it very difficult to use the computer.
What exactly is wrong? Do I need to repair the registry? What if I did not make a backup?
This problem has been plaguing me for a long time. Any help would be greatly appreciated.


A:So I accidentally downloaded an antivirus program that is really a virus.

Hello CL Smooth.

Can you tell us the name of the virus you've downloaded?

8 more replies
Answer Match 48.3%

Hi Bleeping Computer, 
A cracked program was installed onto my computer. I scanned my computer with malwarebytes and got rid of it, but I saw the program listed in the startup tab in the task manager menu. 
I disabled it, ran malwarebytes again and the anti-virus said my computer was clean. I still see the cracked program listed and am not sure if my computer is actually clean. 
Can you please help me determine if my computer is actually free of malware?
Thanks for your time

A:My friend downloaded a cracked program onto my computer

Can you find the program to uninstall from "Programs and Features" or "Add or Remove Programs"?

11 more replies
Answer Match 48.3%

I have Windows XP 2005 which had the Norton Security pack with McAfee Firewall and McAfee Anitivirus. The antivirus expired. Oops on my part. I purchased and downloaded The Shield Deluxe 2008. Immediately I had windows popping up that stated - Detected: Riskware: Invader and messages of processes trying to inject into other processes. I have no clue what this means or the action to take. Is anyone familiar with this? I uninstalled the McAfee antivirus from Add/Remove. I don't know if I should uninstall The Shield or if it is actually working. Is there hope?

A:Downloaded New Antivirus Program And Can't Begin To Figure Out What's Going On have been taken advantage of, now we need to see what they put on your computer

3 more replies
Answer Match 48.3%

Hello, I downloaded a program from and the real site is I downloaded the program from the phishing site and installed it, when I clicked on it, nothing happened so I went to googe and typed in the name and then was directed to the real site where it had news of a spoof site.

So what i've done so far is: i'm currently running a scan using nod32, I emailed the program to nod and kaspersky as well as the author of the original software at, and ran hijack this. Here is the log, what should I do guys any help is appreciated.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:39:44 PM, on 4/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Home Server\WHSTrayApp.exe
C:\Program Files\Windows Home Server\WHSConnector.exe
C:\Program Files\Port Explorer\PortExplorer.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Program Files\Eset\nod32.exe
... Read more

A:Help downloaded malware program from phishing site

here is an image of port explorer with nothing but nod32 and basic startup programs running, note: whsconnect is windows home server so thats nothing to worry about.

2 more replies
Answer Match 48.3%

Hi, I am still having a problem trying to get rid of a file dealing with Dialer.one0none. The only time this shows up is when running Norton Anti Virus scan, as being in c:/windows/downloaded program files\109554.exe. I cannot delete it using NAV. When searching for this file, it is no where to be found.
My question is this, Can I delete the entire contents of the c:/windows/downloaded program files? Maybe this would get rid of it.
I am running Windows XP Home ed. I am on cable and do not have my phone connected to the computer. There don't seem to be any problems other than this keeps coming up on my virus scan as a threat and when I try to delete it, it fails. I have tried the Safe Mode way, also have submitted a HJT Log earlier. I just need to know if the c:/windows/downloaded program files is needed. Thanks for your help. Roger

A:Can I delete c:/windows/downloaded program files

yes, you can safely delete the contents of that folder.

2 more replies
Answer Match 48.3%

i recently was downlaoding a song from a torrent website and got infected from the file. it seems rather serious and i cant get anything done on my computer now with all the popups and system errors flashing up. please helpLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:09:54 AM, on 9/26/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\WINDOWS\system32\WgaTray.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\WINDOWS\system32\hkcmd.exeC:\Program File... Read more

A:Downloaded The Wrong Program, System Has Serious Problems

Hello drunkpunk000, NOTE: If you have downloaded SmitfraudFix previously please delete that version and download it again! Also delete C:\rapport.txt Please download SmitfraudFix Double-click SmitfraudFix.exe Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of the SmitfraudFix report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

2 more replies
Answer Match 48.3%

Hello, i'm wondering if it is possible to change a open with option back to unknown application on some files. i accidentally clicked open with the picture opener and its stuck on it now. how can i revert this? step by step if possible.

Thank you.

A:How to change a file's open with program to when i first downloaded it

Go to Default Programs in Control Panel open it, select Set your Default Programs. First off you need to know the extension of this file you do not want any program to open, example, jpeg, gif..etc.. Select each program that can open this file and uncheck that extension for it, then would be back to unknown.

0 more replies
Answer Match 48.3%

When opening a program i downloaded i get a error message, can anyone please give me some help on this one as i do not have a clue what it means or what i have to do. The error reads

C:\Documents and Settings\All Users\Documents\file i downloaded.exe is not a valid Win32 application.

This has happened for a few programs i have tried to download and cant seem to get them to work

thanks for any help

A:Opening A Downloaded Program Get A Error Message

Hello and to BC

First and foremost about this, have you scanned your computer for Any sort of malware before / after doing this download as it may be infected, Just a thought

Secondly, what type of program are you trying to download, if its a simple program such as an AV , or a free game or something like that, from a trusted site, it should not be giving you an error such as that

if its an older exe file maybe it just won't work with your xp, Just a couple of thoughts to toss out there
Hope to hear from you soon

2 more replies
Answer Match 48.3%

When I click on Internet Options, Settings, view objects. Under dependency all show damaged. Is this right? I am running IE 7, Windows XP Home Edition and using Service Pack 3. I have been trying to get help and noone has responded. It won't let me delete disabled downloaded Active x controls.

A:Is it safe to delete all downloaded Program Files

I see no Settings tab in IE 7 .


2 more replies
Answer Match 48.3%

I have both HP Photosmart Essentials and HP Photosmart Primier. I inadvertently checked for the Essentials to always open my photos, when I really want Primier. Where do I find that list of 'open with'? I have looked everywhere. Probably in the wrong places.
Thanks for whatever help you can give.

A:Solved: How to change the program downloaded photos goes to

11 more replies
Answer Match 48.3%

I downloaded an alarm clock program, and it's pretty cool, so I kept it. I wanted to keep it on top so I right clicked it and clicked a word I can no longer remember, but it wasn't "keep on top". Now my mouse cursor treats it as if it is no longer there (can't click on it) and the program, which name I can't remember, isn't in the add/remove programs list nor is it in google.history...So I'm confused, is this spyware? it seems like a cool little program, and it works fine, but since I chose the wrong command when I right clicked it I can't set up alarms like I wanted too. I need help......

A:Downloaded program not in add/remove or google.history

What happens if you hold right click on the clock?

C:\Program Files\WindowsApps

2 more replies
Answer Match 48.3%

I had an anti-viral/spyware program auto-download to my laptop. After removing it desktop won't run. Have work limitedly through task manager. Program called AVGT. Any suggestions on how to remedy?

A:Problems caused by auto- downloaded program

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, can you do the following:



1 more replies
Answer Match 48.3%

ok here's the deal, I have vista home premium, lately the computer when starting, and sometimes during operation desktop loses icons they go into system32 folder,the program "Hulu" will not run. Also there are some important vista updates that will not install. Can anyone out there give me a little assistance...

More replies
Answer Match 47.88%

I have written a VB6 program.
I would in the near future like to make a Web-Site where people can download this program and it will automatically install on there computer. How is this done?

Could somebody please explain what I need, and how to do the above. Even how they access my VB6 program from the Web-Site, ready to download.
A Big Thanks


A:Packaging a VB6 Program for self setup on a Clients Computer when downloaded from Web

If the program just needs to have files put into a folder to install, you could just create a ZIP file containing the necessary files. One step above that would be a self-extracting zip file.

If you need an installer that presents the licensing agreement, allows them to do custom installs, modifies the registry, etc then go with an installer package such as Inno Setup Compiler.

1 more replies
Answer Match 47.88%

My IE proxy address was deleted by a program I downloaded. I have since deleted the program but cannot sign into my yahoo email account. The proxy address was deleted. How do I know what this address and port should be

A:Get Back IE proxy settings deleted by a program I downloaded

yahoo email account proxy settings

2 more replies
Answer Match 47.88%

Hello i just installed vista inspirat 2 form its a program that changes ur xp yo look like vista for example,it changes icons to vista icons and the theme.but today i was doing research on it and i heard it changes system files!!! im worried now!!! because when i go to click on user accounts it doesnt appear it just gives me a blank window!!! also when i click on system restore it gives me a blank window!!! im wondering if this is bad? and if vista inspirat is good?please help me out

A:I downloaded a program called vista inspirat 2 for my xp i think i may have a problem

Hi, I don't know what you can do about the blank windows...but, here is how you can uninstall the Vista Inspirat pack

You use the Recovery Console, not the Restore Console as it says at that site.

You may not know how to use the Console, so here you go:

To start the Recovery Console directly from the Windows XP CD you would do the following:

Insert the Windows XP cd in your computer.
Restart your computer so you are booting off of the CD.
When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
The Recovery Console will start and ask you which Windows installation you would like to log on to. If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press enter.
It will then prompt you for the Administrator's password. If there is no password, simply press enter. Otherwise type in the password and then press enter. If you do not know your password then see this.
If you entered the correct password you will now be presented with a C:\Windows> prompt and you can start using the Recovery Console.Click to expand...

Now, you just type in the command as it says at the page....

1 more replies
Answer Match 47.88%

i recently came across a program where you can controll your computer from your ipod/iphone and it works fine on all my buddies computers but when i downloaded it, it told me the configuration was incorect and that i needed to re-install it and the problem would be fixed, but yet ive done it 3 or 4 times and the problem persists. and this isnt the only program i have had this problem with, i tried downloading Itunes from the Itunes website and the same problem occured... please help

More replies
Answer Match 47.88%


In c:\ windows\downloaded program files, I see references to Java and Shockwave. But there are a number of files in this folder that I do not see. I have all files visible in the folder options.

I know that there are other files in this folder because I can see them when using command.exe.

Advice please


A:Making All Files Visible In Downloaded Program File

It may be better to get the folder out from under the Windows folder. I have been downloading to C:\download since Win9x and it's worked well.

4 more replies
Answer Match 47.88%

I am trying to delete an active x file MSN Games - Installer but when I click on File-Remove Program File, nothing happens. I tried to just delete the file and still nothing happens. Im trying to follow instructions from MSN games support because I can no longer play multiplayer online games.

Thanks in advance,

A:Solved: deleting damaged downloaded program files

go to control panel open up Internet options. then click on programs. then click on manage add ons. in there look for that active x file. you can disable it there or delete it . if you cant delete there try disabling it and the go to add and remove to try to delete it.

3 more replies
Answer Match 47.88%

hey guys im somewhat computer savvy but this is boggling my mind. I was downloading a rather large computer game (Mabinogi) and about half way through the download, my power went out (storm i think) and when the power came back on, I had a partial program. I decided to start from scratch since im aware that the download program the game uses is a little buggy. When I went to delete said partial program, I was given the error "error 0x80070570: File is corrupt and unreadable". The file itself is not what bothers me, just the fact that I want it gone and can do nothing to remove it even under "administrator". Ever since, I have been getting a few BSOD's. I can't help but believe these 2 things are connected. I do not have the original discs that came with my Asus G50VT laptop and cannot even wipe the drive to start over.

SPECS: Asus G50VT using Windows Vista Home Premium x64, a 2.13 gigahertz Intel Core2 Duo CPU, 4GB Installed Memory. Anything else please ask, I will give it to you from my Belarc Advisor Computer Profile

Please help me to get rid of this corrupt file! Even "Eraser" won't touch it :-|

A:error 0x80070570 when deleting a half/downloaded program

The best course of action, in this situation, is to remove the problem download with a system restore. Go back to at least a day before the problem began. YOur stuff should not be affected.
System Restore - How to

2 more replies
Answer Match 47.04%

my wife downloaded a dialer chat program that totally removed adaware is there any way to restrict this from happening agian?

the os is xp

A:my wife downloaded a dialer chat program that totally removed

go here for info on how to tighten your security settings and how to help prevent future attacks.
On this page you will find links to Javacool's SpywareBlaster and SpywareGuard. Get them both and check for updates frequently.
The Immunize feature in Spybot used in conjunction with SpywareBlaster , SpywareGuard and weekly scans with Spybot and Adaware will go a long way toward keeping your PC free of these pests..

Important!: ALWAYS check for updated detections and referencefiles before scanning with Spybot and Adaware. And be sure to check for updates to SpywareBlaster and SpywareGuard on a weekly basis.

2 more replies
Answer Match 46.62%

I understand the process of how to remove downloaded Active X controls using the Disk Cleanup Utility.

My question is, exactly how many versions of the same Active X control do I need to keep?

For example, I have 3 Java Runtime Environment 1.6.0 controls showing in the list.
Two of them were installed on 07-28-2010 and are both for updates. They appear to be the same kind of control as each other.

The third is called "Classic Java plug in for Netscape and ..?' which I don't know where that came from....if it was an option in an update, I didn't choose it. I wouldn't choose that because I don't have/use Netscape. It was installed on 2-2-2011.

Can I remove the classic plug in for Netscape and one of the other update controls?

p.s.....I am utilizing your suggestion page about "Slow Computers/browser ..check here first". this is where my question originates from. I run XP Professional Service Pack 3.

A:Using Disk Cleanup Utility to remove Downloaded Program Files -Question

In order to remove older Java Installations we recommed this: JavaRA it remove all older versions of Java.

2 more replies
Answer Match 46.62%

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

A:[VISTA-32HOME-Premium]windows\downloaded program files and other Problems

Originally Posted by amar4ever

i m using vista home premium 32 sp2..
Machine! Hp Dv6 Core 2 duo 2.10GHZ -3 GB RAM- 512MB AtI Gaming card....
i have got 2 major problems now !!!!
1) in Windows/downloaded program files i have got a file which is damaged and when i right clicked on it. only Properties occurs! and that thing i basically got from IE's(Version 8) Tools>Options under the heading of browsing setting> and View Objects...

2)i don;t know what is the problem with my IE8 whenever i open Hp's website it wouldnt opened and for other websites it words but for a very few minutes. but after that i get the error that the webpage can't be displayed---- but In google Chrome it works gr8 ..

Hello amar4ever;

Please have a look at this link and see if can help you remove the damaged file:

Cannot Rename or Move a File or Folder in Vista Fix

If not there are some other steps we can take.


4 more replies
Answer Match 46.62%

I downloaded a free software for editting and burning my home digital video tapes to DVD, "BurnToDisk" via But when I try to open it I get a message, MSVCR100.dll can't be found. How do I replace it. Or do you know of/should I try a different editting software? I can still open and use the free software that came with various cameras I have bought over the years. But their bit rate onto the final DVD is too low and I am getting blur/checkering (pixelation?) on action scenes.

A:Downloaded a free DVD editting /Burn program but MSVCR100.dll missing pops up?

See this Microsoft fix which sounds like the same problem you have.

4 more replies
Answer Match 45.78%

I have Windows 7 Pro 64 bit and want to use an older dos program that ran on my old 32 bit machine. I was told to download Microsoft virtual machine to do this. First do I have to install Windows 7 Pro 32 bit? And 2nd which file do I download for virtual machine?


A:How do I run a old 32 bit dos program on new 64 bit machine

64 bit Windows 7 will run 32 bit programs, it just won't run 16 bit code. It sounds like your dos program runs 16 bit code. Dosbox might be an option, DOSBox, an x86 emulator with DOS

2 more replies
Answer Match 45.36%

I'm looking for a simple, easy to use, fax/answering machine program for my HP Pavilion (Win 98SE) computer with a Zoom/FaxModem 56K-PCI. Just a basic one with one mailbox, no internet access, and where the fax sender only has to press their start key, without having to go through a bunch of prompts first. I would also like to be able to generate fax pages from my HP Scanner.

My first computer, a Packard Bell, had a great program, FaxWorks/Call Center, for Windows 3.1. While I still have the CD for that computer, I haven't been able to set up the program on my HP.

The Mighty Fax mentioned in this forum looks good, but I'd also like an answering system.


More replies
Answer Match 44.94%


I work with Centura code (very old code, probably not used anywhere anymore)

I had no problem opening the source code, or running the generated .exe file before from my PC. Now when I click on the source code or the generated .exe, the program doesnt open, nothing happens. It doesn’t recognize.... I tried re-installing the program but no luck.

I can open the same source code and/or run the .exe from a different machine.

Maybe some configuration changed? please advice.... how to fix this..

Thank you

A:Solved: program not recognized on one machine

Can we get some information about the two PC's (the one that it works on and the one that it doesn't)? OS, processor type, etc.

Also, did this just suddenly stop working or was there another change involved?

3 more replies
Answer Match 44.94%

It was written for a win 98 box, and when I try to run it on my vista 64 bit os it tells me it can't be run. I have tried running it in win98 emulation, and xp 32 bit emulation(works on both of these machines I have) but even in emulation mode it tells me it is not able to run. Any ideas, or do I toss Vista or dual boot with xp? This is a custom program I paid 1K for 10 years ago-- I really don't want to have to pay someone double that to re-write it.

A:Having problems running a program on my new machine

Originally Posted by John Mc

when I try to run it on my vista 64 bit os

That is the problem!

5 more replies
Answer Match 44.94%

This is a weird one. I have a user who keeps losing his information becuase the machine will shut itself down after a few hours or so of working. He isn't getting any errors so on the outside it looks as if the machine is "possessed" as he puts it.

I went into the Event Viewer and saw that he had several of the following errors:

"The description for Event ID ( 632 ) in Source ( KIXTART ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display information from a remote computer. The following information is part of the event: RasEnumConnections failed Error: (0x278/632).

After looking up what "KIXTART" is I found it is part of what we use to push scripts to machines on base. The machine is compliant with our "System Management Server" so by all rights he should be able to get these scripts. I can't just deleate and readd the program because it's not a program that is in Add and Remove Programs and there are no "KIXTART" folders in the Registry.

I beleive everything would be under the few "SMS" folders that are loaded to the machine to help us access the systems remotely but honestly I know very little about "SMS" itself and nothing about "KIXTART" because another office takes care of pushing scripts and I would have no idea where to start.

The most I ever see of that program is when I have to ask the ... Read more

A:Fixing a program Pushed to a machine

Have a look at the forum on their website, you may find more info there.

5 more replies
Answer Match 44.94%

Hi All,
I am having a Qbasic application that is designed to work on 32 bit machines.Now i am migrating to "windows 7" 64-bit machine.

What are the Changes i need to carry on?
How can i make the application run successfull?

suggest me the work flow to be done.

Ganesh M

A:QBasic Program to run on Windows 7 64-bit machine

Hi and welcome to Seven Forums!

It depends on what your application does, more information are requested.


5 more replies
Answer Match 44.52%

Upon coming back to my laptop today, I noticed the webcam was on.  Further the screen was a big white window with a webcam box in it as well as a payment field. 
Not able to do anything (short of clicking on submit), I pressed the power button to turn it off.
Tried to restart in all 3 safe modes, but each attempt brings me back to the same safe mode vs normal start screen selection.
I then let the computer start windows normally, and quickly launched the task manager.  Before the computer was hijacked, I saw "Police Report" show up as an application.  Wasn't fast enough to kill it (not sure it would have made a difference.
This computer does not have an optical drive, but does have an SD card reader as well as USB2.0 ports.
Please help me gain back control of my computer.

A:"Police Report" program has hijacked my XP machine

Greetings and to BleepingComputer,
My name is xXToffeeXx, but feel free to call me Toffee if it is easier for you. I will be helping you with your malware problems.
A few points to cover before we start:
Do not run any tools without being instructed to as this makes my job much harder in trying to figure out what you have done.
Make sure to read my instructions fully before attempting a step.
If you have problems or questions with any of the steps, feel free to ask me. I will be happy to answer any questions you have.
Please follow the topic by clicking on the "Follow this topic" button, and make sure a tick is in the "receive notifications" and is set to "Instantly". Any replies should be made in this topic by clicking the "Reply to this topic" button.
Important information in my posts will often be in bold, make sure to take note of these.
I will attempt to reply as soon as possible, and normally within 24 hours of your reply. If this is not possible or I have a delay then I will let you know.
I will bump a topic after 3 days of no activity, and then will give you another 2 days to reply before a topic is closed. If you need more time than this please let me know.
Let's get going now
Hi magnusansky,
 FRST Scan from RECOVERY Environment on Vista, 7, and 8:
On a clean machine, please download Farbar Recovery Scan Tool and save it to a flash drive.Note: You need to run the version compatible with your system... Read more

38 more replies
Answer Match 44.52%

Hi guys,

Recently I installed the AVG 2011 Anti virus application as well as the Microsoft Security Essentials on my PC. Now when I boot up, msmpeng.exe starts using anywhere from 10 to 70% of my CPU and does not seem to stop. I noticed when I turn off real-time protection on the Security essentials, this program stops using the CPU.

I don't know what to do. Should I not be running both of these applications? Which one do you guys recommend?

A:Program msmpeng.exe using lots of CPU resources on my machine

Should I not be running both of these applications? No, you should never run 2 anti-virus programs at the same time, they conflict with each other and can cause exactly what you are experiencing.

4 more replies
Answer Match 44.52%

I recieve ikernel.exe error: (0xa00) when trying to install 98 program in my xp machine. Is anyone have any idea?

A:ikernel.exe error when trying to install 98 program in my xp machine

Are you using the compatibility wizard to install the software?

If yes, and you get the app loaded but the error message when you try to start it. Then sometimes you can try an older or newer copy of that file. Just remember if the file you a changing goes in a Windows System folder do not change it.

If you are not using Compatibility to install- Try it.

2 more replies
Answer Match 44.52%

Does anyone know what is a superior telephone answering machine program, and where i can get it downloaded ....prefer for free.....Perky

A:What is the best computer telephone answering machine program

Hi Perky,

I tried CALLWAVE (ad supported) but didn't like it (might be Spyware.) I use PAGOO, (about 50 buck$ a year.)
Works Great. Even has skins.

When somebody calls and I'm on the internet it gives an audible "chime"- the little interface pops up and you hear the message the caller is leaving. It saves your messages of course. You can program your own personal message for the callers.


[This message has been edited by ebot (edited 10-22-2000).]

[This message has been edited by ebot (edited 10-22-2000).]

1 more replies
Answer Match 44.1%

Some horrible ad robot program is now on my computer.

I think it has something to do with weDownload manager.

Here is a URL that keeps coming up...
I have just run every malware and crap cleaner program I have and I have cleaned up everything but cannot get rid of this program.

I changed to Mozilla Firefox a few months ago and am happy with it.

You folk helped me out one time in the past.


Cannot open MS Word Files

A:Horrible robot adware program on my Vista machine HELP please!

Go back at least a week before the problem with System Restore
If that does not work, download and use this software to remove
AdwCleaner Download

7 more replies
Answer Match 44.1%

So long story short, I brought a girl home and she installed some Chinese program on my computer which I can't seem to uninstall (because it's all in chinese) and is basically acting like malware requesting to install more stuff, won't let me disable it from autostarting, won't let me close it via task manager and is generally just a pain in the ass.  I want to nuke it and make sure anything it has done is undone, please help.  See screenshot:

A:Some horrible chinese program (360) was installed on my machine, can't remove!

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Answer Match 44.1%

Other than running slow cause its an older computer and could use some help getting it back "up to spead"

Virus Scans show no infections....

Upon start up one of a few things happens:
Starts normaly (YEAH)

MS Word says the template "normal" was changed - do you want to save? I say NO - it ask if sure - and then opens MS Word

MS Excell and or MS Powerpoint pop up boxes saying error occured - report it? I have said no and said yes - either way it happens again

Thanks for the help.

A:MS Office program error popups upon start of XP machine

Hi -Have you run a Disk Check for a while - This is often a quick way to make sure that all is OK -The directions for this are listed below -Run a Disk Check on your C: drive in Windows XP:Click Start and open My ComputerRight-click on C: and select PropertiesClick on the Tools tabUnder Error-checking click the Check Now... buttonMark the box next to Automatically fix file system errors and Scan for and attempt recovery of bad sectorsWhen the message box pops up, click the Schedule disk check button and restart your computerOnce your computer restarts it will check the drive, don't press any keys so that it is allowed to do soThank You -

14 more replies
Answer Match 44.1%

Hi there,
First off , if it matters (and I've been told it does) my system is running on XP-pro SP2 .. but it was upgraded from NT-2000 not a fresh install.
Other then browsing (mostly with firefox) I like to play Zoo Tycoon and also on a site called winster (runs in a java flash window). Two days ago as I was playing ZooTycoon I got a BSOD (Blue Screen of Death) .. first one of those I have seen since I got this computer about 2 years ago. After dumping (I think RAM) onto my harddrive (I believe this is what it said it was doing) it rebooted itself. Well ... the nimwit that I was being that day.... I promptly loaded ZooTycoon back up without much thought (guess my half awake brain reverted to its 98se thinking LOL) ... as you can probably guess ... I got the same thing again within 5 mins. Well I may be crazy ... but I am NOT stupid ... so this time I decided to DO something about it. After talking to a couple people I know, and running spybot (which removed a trojan and some tracking cookies) and adaware (nothing but negligible stuff there) I ran a defrag and rebooted. This seemed to help, and yesterday I was able to play again for awhile. However when I went to play again last nite, the first time I loaded it it restarted the comp about 2 mins into my game , then I was unable to do more then get into my zoo before explorer crashed the program on me. I am now seeking to get some better advice on what may be causing this to happen, Thanks!


"I... Read more

More replies
Answer Match 44.1%

Hello everyone,I'm in a big mess. I have a Toshiba A215-S4817 laptop with Vista Home Premium 32 bit, AMD Turion 64 x2 Dual-Core Mobile Technology TL-58. Malware bytes identified: Adware.SpyClean.W but didn't do anything about it. Also when I try to run Adaware scan in safe mode, a security window opens "The Security Center Service is turned off" when I try to turn it on it says it cant be started. Also, Microsoft Office Excell Security Notice informed me that it has identified a potential security concern regarding this file path: C:\...uments\My Data Sources\+ Connect to New Data Source.odc The message said Data connections have been blocked. If you choose to enable data connections your computer may.... be secure. Do not enable this content unless you trust the source of this file" OK, but I've never used Excell! I've tried to run the programs as suggested, but something always happens different than what is supposed to. I tried to install Norton 360 and it kinda glitched during install so I uninstalled it yet there are traces of it everywhere. I tried to install Avast today and can't. I get a message that says my security zone wont allow it. I think I have multiple issues I sure hope you can help me. Need I say I'm not a computer whiz?

More replies
Answer Match 43.68%

I wrote a Diary program for my wife using VB6 on an XP machine. The program was written to save the text files in a Folder under the installed Folder ex: Diary2007\Documents. This worked fine in XP. I have installed the file on a Windows 7 machine. Everything worked fine as far as the program goes. Unfortunately the install did not create the Document folder under the Diary2007 folder. Since then the hard drive crashed but I was able to get it running enough to pull files off of it. I have searched the entire drive for the folder Documents containing the txt files from the program. If I go to the diary program I can still access all of the text files from the program. I have changed the settings to show all hidden files and folders. I did find a folder called Documents but it was locked and I couldn't open it or access it. My wife has 10 years of her diary in there and I don't want to lose them or I'm dead meat!!!

Any help on this matter?? When I set this computer up I gave her admin rights but that doesn't seem to matter. Once I get those files off the hard drive then I can do a security format on it and start over!!

A:Lost text files from VB6 Diary program on a Windows 7 machine

What happened to the hard drive from the XP machine? I don't understand how you don't have a source for the files unless you networked them over?

7 more replies
Answer Match 42.84%

Hello, Please help me. I have Windows 2000 Professional. I'm pretty new to all this as I have only had a computer for about a week. I got some adware threats detected by Norton Antivirus 2004 and have done a lot of reading up and I am now tring to delete them.

One of the removal instructions provided by Norton promps me to delete a file in C:\Winnt\Downloaded Program Files but when I go to view this folder it looks like there are no files inside. Now, I know there are files in there as Norton Antivirus has picked up one in there and when I view the proporties for that folder it states there are 12 files inside but when I view the folder with Windows Explorer it appears empty!

I've gone into folder option and changed the settings so it shows hidden files and hidden system files yet this still doesn't let me view the files in this folder. How can I delete this file if I am unable to view it?

If anyone can point me to a turorial that explains this or explain it to me I would really appreciate this.

Please help a n00b.

Cheers, Luke.

A:Unable to view files in C:\Winnt\Downloaded Program Files

I'm assuming you have done this to Show hidden files and folders:
Go to Control Panel/Folder Options/View and select "Show hidden files and folders"

Also,place a check in "Display the contents of system folders"
And,uncheck "Hide protected operating system files(Recommended)"

If the above doesn't work try this:
Create the REG_DWORD ShowSuperHidden (if it doesn't already exist) Set the value to 1, click OK, and close the Registry editor

1 more replies
Answer Match 42.42%

I just downloaded a free trial of Macromedia Fireworks and am unable to use it. An error box pops us saying it cannot find " SN.DLL " and that if I uninstall and reinstall the progrm it might help. I did it but it did not help. I was cleaning my computer yesterday and might have deleted it by an accident. Is there anyway I can fix this problem? Thanks in advance

A:Downloaded a Paint Program PC missing " SN.DLL "

8 more replies
Answer Match 42.42%

In internet options under temporary internet files and then under settings view objects there 5 java runtime environment active X controls with yellow exclamation points. Is this supposed to be this way and if not how do I fix this? Also, the setting in my temp internet files folder is set at 1192. Is this correct or should it be changed?

A:Downloaded program files and temp files folder

8 more replies
Answer Match 42.42%

I had a few problems, which I hope have been resolved, but I still have two downloaded files which say they are damaged.

In XP using IE, Tools -> Internet Options -> Settings -> View Objects
the following files have the status "damaged:"

Async Downloader Class
cpbrkpie Control

A. Do I fix them? Delete them? Ignore this?
B. What is the likely cause of this? Virus? Worm? Spyware?

When attempting to load a second virus software, the following file was deleted from my Temp Internet Files: C:\Documents&Settings\my name\localSettings\temporary Internet Files\Content.IE5\ECJHRSQ9 motiveSB.exe
Was this something sinister? It seems to have fixed everything except my mouse (2 of the 5 buttons don't operate as programmed and I'm having no luck finding new drivers for it).

Thanks in advance for any suggestions.

A:Downloaded Program Files say "damaged"

I have been told that cpbrkpie is a virus. I tried to remove it, but my wireless optical mouse doesn't work in safe mode for some reason.
Also, my wireless router is giving me grief and I had to bypass it to get online.
Anyone have some input?

1 more replies
Answer Match 38.22%

HitmanPro Release History
ADDED: Detection of user32.dll infected system files.
More info:
IMPROVED: Repair of infected system files
IMPROVED: MBR rootkit detection
IMPROVED: Remnant detection
UPDATED: Embedded white lists




12 more replies