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Gave remote access, might have malware.

Q: Gave remote access, might have malware.

Hello.  This account is being used by two people: the PC owner and a neighbor who is trying to help.  The PC owner had a cold call at the beginning of September which claimed to be able to tell that the PC owner was sending infected files.  A week later, the neighbor heard about this and recognized this as a tech support scam.  The neighbor was able to determine that the tech support scammer had installed the free version of AVG AntiVirus, but not much else. 
 
The neighbor attempted to run a few free tools to find out if any malicious software was left behind, but due to problems with saving the logs or virus scanners apparently crashing, the neighbor and the PC owner never found any conclusive results for most of those.  The neighbor was following some advice given on a different forum to the victim of a similar scam (link), so dds logs have already been created, but the neighbor would rather have someone who understands them take a look at them. 
 
The neighbor also ran TDSSKiller, but set to Verify Driver Digital Signature and Detect TDLFS file system.  No actions were taken to remove anything using this tool, but a TDSS file system was detected; we don't know what is on it, yet.
 
The scammers apparently used TeamViewer to access the PC owner's computer, and maybe LogMeIn Rescue.  An empty folder was left for LogMeIn Rescue, but program files remained for TeamViewer.  The neighbor copied a TeamViewer8_logfile which covered the time of the scammers activities, but deleted the program files.
 
Some time has passed and we would like to request some help with determining what, if any, malicious software was left behind.
 
 
Thanks,
PC owner and Neighbor

A: Gave remote access, might have malware.

Hello,And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.Malwarebytes Anti-Malware Please download Malwarebytes Anti-Malwareand save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Full Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.SUPERAntiSpyware:  Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program.Do not run a scan just yet.Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".Scan with SUPERAntiSpyware as follows:Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".Make sure everything has a checkmark next to it and click "Next".A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.If asked if you want to reboot, click "Yes" and reboot normally.To retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.Instructions:Download and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.In the Main Menu, click the Preferences... button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen.Back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left, make sure you check C:\Fixed Drive.On the right, under "Complete Scan", choose Perform Complete Scan.Click "Next" to start the scan. Please be patient while it scans your computer.After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".Make sure everything has a checkmark next to it and click "Next".A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.If asked if you want to reboot, click "Yes".To retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs tab.Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.Now GMER  Please download GMER from one of the following locations and save it to your desktop:Main MirrorThis version will download a randomly named file (Recommended)Zipped MirrorThis version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.Disconnect from the Internet and close all running programs.Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply.Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.-- If you encounter any problems, try running GMER in safe mode.-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.

5 more replies
Answer Match 81.48%

I went to Symantecs web site for tech support on my virus product and they asked for remote access for my computer and I allowed it. Well it took them 2 hours to fix a 45 minute problem. The person wasnt paying attention to me and I did most of the work fixing my problem and so when the company sent out the survey on tech support I complained and gave out the persons name. Ever since then My computer has lost the cd rom in which i finally got back and then it lost the scanner and I am working on recovering its drivers and such. Now when I email people it take forever to type a line and every time i turn on MSN messenger I have to type in my info even after I have clicked save all information. I have attached my hijack log. and I am aware of silentbug, i have it to watch my childrens activities online lol
 

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Answer Match 81.48%

Boy do I feel stupid, I was having trouble with figuring out my new outlook email. I got frustrated looking online for information and called what I thought was a Microsoft tech help ctr. The person on the phone told me she would connect me with a tech. thru a chat window at chat123.us. I proceeded to follow prompts and began chat with the tech. the tech stated I was probably infected with third party spyware and my email was hacked.During the process the tech asked to check some things. she pulled up a command prompt window and started looking at my ip address, she also got my start-up window open. When done she said I was infected and showed me where. She said she could fix for a fee. Already suspicious I declined and logged off. I ran my avira free antivirus and it came up clean and my computer seems to be ok but I fear I may have compromized my system. What now?
Thank you, Jim

A:I gave someone remote access, am I infected?

From what I've read online that chat123.us uses LogMeIn Rescue to remotely connect to your
computer.
 
Link to LogMeIn: How LogMeIn Rescue Works: Remote Computer Support Solution | LogMeIn Rescue
 
QUOTE: With the customer's permission, this small .exe file automatically downloads to the remote PC. It's the interface through which technicians communicate with Customers and conduct remote support. The applet automatically removes itself from the remote PC at session conclusion.
The applet provides remote Customers with:
Interactive Chat and detailed Session History
Prompts to permit or deny technician access to all functions
File Transfer to the technician
Ability to stop Remote Control or disconnect at any time
You could do a search for LogMeIn on your computer to verify that it is no longer installed.

3 more replies
Answer Match 80.22%

Hello.  We posted in the Am I Infected? forum previously in this topic.  To recap, there are two people using this account, the PC owner and a neighbor helping out.  The PC owner gave remote access to someone running a tech support scam, the neighbor has been trying to do some scans to figure out what (if any) malicious software may have been left behind and remove it.  One of the performed scans was with TDSSKiller and after we posted the log we were directed to make a topic here.  Logs are still posted in the other topic, but DDS logs were created previously which have not been posted.  We also just ran DDS again, to give you fresher logs to look at, should that make a difference after running SUPERAntiSpyware.  SUPERAntiSpyware found only found tracking cookies, which have been removed.
 
GMER was also suggested by the previous helper, but we have been unable to reach the website to download it, either on the owner's PC or on the neighbor's.   We did not run Malwarebytes AntiMalware a 3rd time (the 2nd time had no detections, the 1st time had maybe 2, but the log wasn't saved before the neighbor could view it).  The other scans which have been attempted were with Microsoft Security Essentials (which found nothing) and an online ESET scan which crashed before its results could be viewed.
 
Here is the newest set of DDS logs.
DDS.txt
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.... Read more

A:Gave remote access, have a TDSS rootkit, at least.

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Scan with Malwarebytes Anti-RootkitPlease download Malwarebytes Anti-Rootkit from here Malwarebytes : Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sur... Read more

22 more replies
Answer Match 78.54%

I got a pop up that was loud and wouldn't let me close it saying, "your computer has been infected call Microsoft" and I did because I turned it off and it was still yelling st me when I turned it back on. I gave the tech remote access and he said I had a tiny something trojan virus. Well I didn't fall for paying, got off the phone, held power button down and turned computer off. Am able to use it fine now with no more warning but am I safe after giving the remote access? I was on the phone for about 30 mins while he was going around to different areas in my computer telling me what all of the "problems" were.

A:Gave remote access to a "Microsoft tech support" am I safe?

It wasn't Microsoft, it was a scam.   I suggest you have a look here and create a new post asking for assistance to ensure your computer has not been compromised .

1 more replies
Answer Match 78.54%

Hello,
 
My father saw a pop-up that said his computer had an error and was infected with malware.  The pop-up had a phone number to call.  He talked to someone who said he was a certified Microsoft technician and got my dad scared about the Zeus virus.  My dad gave him access to his computer and they did a remote session.
 
The person did not ask for a credit card number, he asked to be mailed a check but wasn't too worried about getting paid. 
 
I know that my dad should not have done what he did  But now I'm trying to clean the computer from what may be compromised.  I am currently running SpyHunter and it has already found 217 threats detected.  It looks like the scary one is HawkEye keylogger and there is also Conduit Search/Toolbar and FindYourMaps Toolbar.  I'm 70% done.  
 
I'd love to know what to do next and if someone could please walk me through all the things I need to make sure and take care of to keep my dad safe.  Thank you for your help and support!

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Answer Match 60.06%

Hello,

I'm worried that my laptop has been hacked. Amongst a number of other red flags, the volume suddenly changes without my input, I can only use 1% of internet connections (LAN or Wireless) outside my home, and the screen very rarely switches to idle mode (even when I've been away all day or asleep).

Also, I used to use online alarm clocks but my last computer would suddenly reboot during the night so I stopped using them for about 5 years. The reboot problem stopped immediately and I've not had one with my current machine until recently, when I've been trying to use the online alarms again. The laptop either reboots at night or one of the browsers shuts down. It never does this on days that I don't use the alarm.

P.S. I've gone through the malware removal steps but I'd already run CCleaner and the registry fix before coming onto Major Geeks.
 

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Answer Match 59.22%

Hello... I will be brief so that someone may be able to look at this quickly and diagnose the problem, I am begging someone! I am not sure what I have going on here, but I have noticed odd events going on with my laptop computer (both now) and it doesn't seem to go away. I had to sell my previous laptop because I was so sick of the problems. I don't know if this is a malware, spyware, trojan, virus or "remote access" related issue. I want to focus on the Remote Access portion though. Recently, I opened the Command Prompt, ran "netcfg -u MS_SteedHeard" which apparently is a Web Access server that was running as well as MySQL. I don't do anything related to using Web Access or MySQL or IIS at all. Everytime I remove something that has to do with it (ie: netsh interface teredo set mode offline) and removal of the drivers from the Device Manager... My Windows system seems to become unstable. I have a lot of ports that are open and being connected to (ie: 443, 139, 135, etc). I have a strong reason to believe someone that I know in my household is behind this and plays "dumb" with me when approached. Bottom line, I need someone to help me secure this or remove the malware, spyware or trojan off and prevent the same incident from happening in the future IF possible. Also, I noticed my computer is running Microsoft Jet Database. Is this normal? Please help ASAP..DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 8.0.7601.17514Run by ... Read more

A:Virus, Trojan or Malware or Remote Access??

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/416085 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

19 more replies
Answer Match 59.22%

Hi, I have aol mail, and for past week it has been sending out emails that i'm not sending and mt friends are getting very frustrated plus I keep getting all these mailerdaemons.

I have ran avg, malwarebytes, ccleaner, tdsskiller, hitmanPro, MGTools, rogueKiller, I can't see where they are finding anything at all. I have changed my password several times. and it still keeps happening. please help

below is the OTL.txt and the EXtras.txt

plus I am attaching logs from the others I ran

OTL logfile created on: 4/19/2014 10:48:10 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Owner\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.49 Gb Total Physical Memory | 2.46 Gb Available Physical Memory | 70.58% Memory free
5.33 Gb Paging File | 4.53 Gb Available in Paging File | 84.97% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.50 Gb Total Space | 28.19 Gb Free Space | 37.83% Space Free | Partition Type: NTFS
Drive E: | 391.26 Gb Total Space | 330.25 Gb Free Space | 84.41% Space Free | Partition Type: NTFS
Drive F: | 4.33 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: OWNER-873A18EB8 | Us... Read more

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Answer Match 57.96%

I am massively under attack and seemed to have unknown connection to my machine with key loggers.

Please find below my hijack log.

I need help to make sure i don;t have any malicious ware on my machine.

Is their any way to make sure i don;t have a connection from a hacker on to my machine.

Would you recomment any software to monitor the current connections.

I have got Fileclab as a fire wall and previously used sygate firewall.



Logfile of HijackThis v1.99.1
Scan saved at 15:42:45, on 05/02/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\System32\Ati2evxx.exe
C:\WINXP\system32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINXP\System32\svchost.exe
C:\WINXP\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINXP\System32\PGPsdkServ.exe
C:\Program Files\CA\eTrustITM\eaps.exe
C:\WINXP\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CA\eTrustITM\realmon.exe
C:\Program Files\Filseclab\xfilter\xfilter.exe
C:\Progra... Read more

A:Infected with trojan/ malware unknown remote access / key logger.

Please also find a dump of netstat -a for your reference



Active Connections

Proto Local Address Foreign Address State
TCP AhsanU-C640:epmap AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:microsoft-ds AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:1025 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:1026 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3261 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3617 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3754 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3762 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3763 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3764 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3765 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:3980 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:4494 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:4501 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:4510 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:4511 AhsanU-C640.concur.concurtech.org:0 LISTENING
TCP AhsanU-C640:4514 AhsanU-C640.concur.concurtech.org:0 ... Read more

1 more replies
Answer Match 57.96%

Hello. I have an HP Touchsmart 15 that I bought in 2014. It is a 64-bit Windows 8.1 machine but has been upgraded to Windows 10. I have been/am being compromised by some sore of remote access tool. The webcam and microphone are being accessed, I find all sorts of documents on my machine with int'l characters, and there is a virtual X: BOOT drive that is either the problem itself, or is part of the problem along with a corrupt BIOS. I have tried flashing the BIOS then immediately running DBAN and re-installing Windows from commercial optical media, but this keeps coming back. I have tried UnHack Me and Rogue Killer and a lot of things like System Mechanic unsuccessfully. Please help. Thanks.

A:Need help with remote access tool and malware-filled virtual disk

Welcome to BC..
 
From where did you get the Windows DVD or ISO? Be exact and is it Windows 10 you now have?

3 more replies
Answer Match 57.54%

Hi, my windows 7 home premium pc, with a Ethernet router, was running BitDefender Security 2016 as my main AV and firewall. I had peerblock with various blacklists. I also had a few port / firewall watchers installed as well. I added them when I noticed BitDefender was acting strange - i.e all the sensitivities on the modules were lowered "by themselves", password access was denied and the "reset password" links disappeared. 
 
Also, when I would scan w/ BitDefender - I kept getting a notice to update firefox, because the version was old and could be exploited --- I uninstalled that program a year+ ago! I would do file search and the actual exe for that program would never appear, just old reg files.
 
My browsers IP was being hijacked. Hosts - 2 Computers mainly, were joining my network, my router's settings were being changed, local network dns changed, mac address changes to all devices. Also remotely someone was connecting their iphone and android devices to my computer, authorizing themselves to mine and my kid's kindles. Ultimately they put themselves with higher authority over my admin status on the pc, as to remain stealthy (I found their hidden user names) - configuring a dns server to file share, and BitDefender was used to dismantle my system (changing ini files and disabling system processes and updaters, enabling remote access), while they could gain access with no problem and reap the rewards.
 
I had to keep reseting my router passwords and ... Read more

A:Remote Access Through Trojan/Worm/Malware, Wifi Port Attacks

*

17 more replies
Answer Match 56.28%

Howdy,

I need to set up my Win7 desktop so I can access it (and my home cloud) from the road with my Win7 Laptop. Should be pretty simple...except, the Remote Access Functions DO NOT APPEAR on the [System Properties] pop-up on the [Remote] Tab

See pic attached..

Cannot fill in the form, if the form ain't there.

Heeeep, please.
 

A:Remote Access: SystemProp>Remote>NO Remote Functions Visible

What version of Windows 7 is installed on your computer?


 

9 more replies
Answer Match 54.18%

Updated PCs running Trend Micro's Antivirus on Windows can be hijacked, infected with malware, or wiped clean by any website, thanks to a vulnerability in the security software.
The design blunders were discovered by Google Project Zero bod Tavis Ormandy. A patch is now available to address the remote-code execution flaw, so Trend Micro users should update their software as soon as possible.
Ormandy, who has been auditing widely used security packages, analyzed a component in Trend's AV software dubbed the Password Manager. He found that multiple HTTP RPC ports for handling API requests were accessible.
"It took about 30 seconds to spot one that permits arbitrary command execution, openUrlInDefaultBrowser, which eventually maps to ShellExecute()," he wrote in a bug report to Trend.
This means that any webpage visited by a victim could run a script that uses Trend Micro's AV to run commands directly on the machine – such as RD C:\ /S /Q to wipe the system drive, or commands to download and install malware. As another example, this code uninstalls Trend Micro's security software on a PC without the owner's knowledge or consent.
 

Article
 
The software has been patched via an update but I am surprised Trend Micro let this get through.

A:Trend Micro AV gave any website command-line access to Windows PCs

Not surprised of this at all. Hell, they don't even include signature based detections for Cryptoware if you're not on the latest version of their product and they don't warn you at all about it. It's when you directly ask them that they finally answer. Seriously, TrendMicro isn't worth using at all, at home like at work.

2 more replies
Answer Match 52.08%

The title says it all! Basically I have a comp running XP pro and I want to be able to work locally on one user account, with some kind of remote access server running on another XP user account so that the remote account and the local account can be used simultaniously. I know that this cannot be done with XP Pro remote desktop and could be by Windows Server 2003 remote desktop, but i need an alternate solution to make this happen.

Thanks!

-Jeff
 

A:Alternate Remote Desktop application for Simultanious Local/Remote Access

7 more replies
Answer Match 52.08%

I have a home network of 4 Win 7 computers which I leave running when I'm away from home to provide data to my website, among other things. In the past, I've been using Remote Desktop to access my home computers. It works very well, but it's always a challenge getting everything set up to work right before I go. I was wondering if others who have used Remote Desktop as well as other means of remote access would care to share their experience and express a preference, if any.

Thanks.

A:Care to recommend a remote access method beside Remote Desktop?

Everyone seems to like > TeamViewer - Free Remote Control, Remote Access & Online Meetings

9 more replies
Answer Match 52.08%

I asked a question in another thread wanting to know if there were any good free alternatives to programs PCAnywhere or GoToMyPC. Boy did I ever get more than I expected in TeamViewer that EAFiedler suggested.

Now I have a technical question about how TeamViewer works. It connects to remote systems across the internet not by an IP number that I enter but rather by an arbitrary nine-digit number assigned to the system when the program is set up. It connects so quickly that I know it cannot be scanning every IP address on the 'net looking for a TeamViewer connection at every one of them. So, I have deduced that there must be a server out there somewhere that stores TeamViewer information.

Does anyone know enough about this to confirm this and/or explain it to me somewhat?

Next question: What about security? Are there any security issues I should be concerned about, other than the obvious, of course?
 

A:Technical question about TeamViewer remote access/remote office

14 more replies
Answer Match 51.66%

I am running a wireless Network with D-Link 714P+ Router. My PC is wired to the Router, with 2 other computers running wireless. I am running XP Pro.

When accessing my PC (or at least attempting to) from a remote Computer using Remote Desktop, I think I have to add something after the IP Address when typing in the Computer Name/IP Address. I have RD working successfully within my Network. Can someone clarify what I need to do here to access my PC through the Internet then Network

(Even though I have got this far with setting up my network, please go easy on me with the computer lingo)
 

A:Solved: How do I access my PC in a network using Remote Desktop from remote PC

10 more replies
Answer Match 51.66%

This morning, I heard a nationally syndicated computer expert state that some Chinese hackers were "getting into" Windows based computers through "Remote Access/Remote Desktop" even if the service is turned off. According to the guru, "They will turn it on for you."
Being very concrete, as well as, somewhat dull concerning computers, I find this hard to believe. Could someone, in layman's terms, tell me the circumstances needed that would allow a hacker to take control of someone's system when a necessary service is turned off ??

A:Infection Of Windows Through Remote Access/Remote Desktop

Easy to do and best NOT described here.

5 more replies
Answer Match 50.4%

Hello All

I have a windows server 2008 and I want to install Remote Access/VPN role on it. Unfortunately there is confilict between Remote Desktop and VPN Server role in Windows Server and when enable VPN Server role, Remote Desktop is disabled and vice versa unless you have 2 NICs and enable each on separate NIC.

Do you know a way to keep both enabled and functional on the same NIC.

Any help is appreciated.
 

More replies
Answer Match 49.98%

So... my Windows Defender gave me a warning earlier ago. It said I had an infected system file named "hosts". I already removed the file from my computer, but it can still be found on my history. Look:

What is that malware about anyway? I know I already removed it, but I worry a lot about my computer so I want to make sure everything is fine.

So... can someone tell me why I got it? Is it really dangerous?

A:Windows Defender gave me a malware warning (file name = "hosts")

First of all the threat has been removed. You are no longer in danger from that particular threat. Malware is used to describe harmful software that has been installed on your computer. It can be very dangerous with the capability of hacking into your system, harvesting passwords, bank accounts, etc. In your case it was a medium threat. It usually means, pop ups, advertisements. Since it has been uninstalled it is no longer a threat.
For the future, download the free Malwarebytes and scan once a week.
Be sure that you have a quality Anti Virus such as Avast.
Stay away from sites that may be dangerous. Those are the ones that you really want to visit.

4 more replies
Answer Match 49.98%

Hi there.

Two days ago I was sent a fake youtube link through YIM. I clicked on the link not knowing it was a fake. It started with a letter G before the words youtube on the URL. Once I clicked on it, it took me to a page that appeared to be a youtube page. Once there, it said that I had to update my Adobe in order to see the video. Well, like an idiot I clicked on it and all he-- broke loose. I now don't have access to use any of the following on my computer: Safe Mode, System Restore, Spybot Search and Destroy, AVG, Super Antispyware, or Ccleaner. If I hit F8 after rebooting the computer, it takes me to the black screen where I can choose Safe Mode. Once there, I pick safe mode and it brings me back to the same black screen over and over again. When I try to do system restore, it says it's disabled by group policy. I've searched high and low to try to fix the System Restore problem and it just won't let me. Can someone please help me? I'm going crazy over here. Thanks so much.
 

A:Fake youtube link gave me a virus, disabled spyware/malware/anti-virus

Hello again.

I have realized that I have this lingering around somewhere in my computer. $McRebootA5E6DEAA56$

Would anyone be able to tell me how I go about trying to find out in which folder this is at? I found this running when I entered msconfig on the Run field.
 

1 more replies
Answer Match 47.88%

Hiya

This step-by-step guide describes how to configure remote access policies through the Routing and Remote Access snap-in when Routing and Remote Access is configured to use a Windows authentication provider and through the Internet Authentication Service (IAS) snap-in when Routing and Remote Access is configured to use a Remote Authentication Dial-In User Service (RADIUS) authentication provider. This guide offers only step-by-step procedures for configuring remote access policies, not strategies for implementing remote access connectivity. It is intended for administrators who have experience managing the remote access features of Microsoft® Windows Server™ 2003 operating systems.
System Requirements
Supported Operating Systems: Windows Server 2003

Microsoft Word or Word Viewer
http://www.microsoft.com/downloads/...0a-0c64-49e3-a6d8-dd6309111fca&DisplayLang=en

Regards

eddie
 

More replies
Answer Match 46.2%

Before updating to windows 7 from XP, remote access was working. Now enableing remote terminal access, we get access denied. The pc trying to gain access are a Vista and 7. The pc being accessed is using a sticky IP. We have been accessing for sometime until upgrade.
This is between 2 cities. NLR has sticky IP and is to be accessed, Searcy had dynamic, class C.

Thanks in advance for your help.
Jack Privitt
 

A:Windows 7 remote access into, access denied

16 more replies
Answer Match 44.52%

Hey all,

trying to set up our system so that we cna do remote mmc administration of some machines (win 7).

when I connect to it, I get access denied errors for specific modules, however I can connect to Computer management, but the same modules still disallow access. I am using the domain admin to try this.

any reasons why it may not work?
 

More replies
Answer Match 44.52%

If I was to set up a VPN between my home computer and the office computer, could the user at the office still use their computer as normal while I was accessing it? I would only need to use the one program on her computer but she may need to use that program as well? Will this work?

Thanks
Julie
 

A:VPN access and remote access at the same time

I assume your Office Computer is XP Pro.
Now I do believe there is a hack out there to allow a Remote session and local session to use the Desktop at the same time. Do this at your own risk.

http://www.golod.com/2005/10/enabli...p-professional-and-media-center-edition-2005/
 

2 more replies
Answer Match 43.26%

Hi,
I want to access my work data remotely.

My work is on ADSL with 4 computers on a workgroup. DHCP server automatic 192.168.0.100 (PC1) ... 192.168.0.103 (PC4)

My home setup is almost exactly the same, with a different workgroup name and different computer names.

I have managed to remotely connect over the workgroup by entering the PC name at home and of the ip address assigned by my router (192.168.x.y). I was wondering if I could connect from one computer on my home network to another one over the internet back to the same network by entering an IP address not of the 192.168.0.x

Now I realise this is probably not possible because I am trying to contact the same IP address provided by my ISP and it is probably asking for a connection while it is trying to recieve one. So I guess I am interested in how I can connect from one computer at home to a particular computer at work with the above setups.
 

A:Remote Access XP Pro

Almost right.... What you need to do is the following.

Take your PC's and assign Static IP's (you'll see why in the next steps)
Go to your Router and forward port 3389 to the PC you want to remote control into.
Then you connect to your PC using your WAN IP or if you have a dynamic WAN IP you may want to use something like dyndns.com to give you a stable connection method.

If you want to put more machines to be remote controlled remotely do the following -
Take your PC's and assign Static IP's (different last octet from the one above)
Also on the specific PC edit the registry and go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber edit it and change the port from 3389 to another port.
Go to your Router and forward the port you picked in the last step to the PC's IP that you just hardcoded (different from the first one).
In order to connect from the outside the LAN your on has to have those specific ports open. Then to connect into The 3389 PC you just type in your WAN IP or your dns name. If you want to connect into any of the others you type in your WAN IPort.

I.E.
X.X.X.X - in your remote desktop box will give you your first PC
X.X.X.X:3390 - would give you your second box
and so fourth.
 

3 more replies
Answer Match 43.26%

I'm trying to access my computer at work from home and I'm receiving the following error message:

"The client could not connect to the remote computer. Remote connections might not be enabled or the computer might be too busy to accept new connections. It is also possible that network problems are preventing your connection. Please try your connection again later. If the problem continues to occur, contact your administrator."

When I spoke to my IT person, they said to got to the remote tab and check off both boxes, but no luck. They said they were able to access my work computer from their laptop so the issue was definitely with my computer at home.
 

A:Remote Access

Check the firewall settings of the computer you are trying to log into.
 

6 more replies
Answer Match 43.26%

I am running XP and I would like to know how to set up my computer so I can access it from another computer. I have tried remote desktop and can't seem to get that to work. I have tried windows messenger and it seems I have to ask for assistance from my computer before that will work. I would appreceiate any advice.

A:Remote Access

Just Googled your question and this popped up. It appears to be a free program for remotely accessing a computer. http://www.avvenu.com/products/remoteacces...CFS3wJAod8nuxIQ

1 more replies
Answer Match 43.26%

Hi, I was wondering if anyone could help me im using the above application to access remotely between desktop and laptop. The laptop to desktop connection works fine but when i try to view the screenshot or control my laptop from the desktop once i log in all i get is a blank screen any advice??
 

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Answer Match 43.26%

Hi name is Brody and i was wondering, well first ok i live in Baltimore and my mom lives in NY because i move to MD anyways i want to be able to connect from my computer from Baltimore to hers where she can see what im doing and if she has a problem with the computer i can fix it. I tried VNC or maybe im just doing it wrong but can anyone help me step by step or somthing to help me do this i dont kno what im doing wrong she has windows XP i have Vista. I sent her VNC and had her installed that told her how to over the phone but i dont kno if i am doing somthing wrong because its not letting me connect says time out or somthing. If anyone can help that will be great and thank you.

Brody
 

A:Remote Access

11 more replies
Answer Match 43.26%

I was checking online to see ways of how someone could remotely access my computer. Doing the search I quickly read something about new technology that would allow the use of "sound waves" so that someone could possibly see what is on you computer screen. Are you familiar with any such technology? My computer is making strange high pitched noices that sound like they could be some type of beacon signal...its not the fan or 2 wires rubbing together had a tech guy look at that...unfortunately he could not even hear the noise but his hearing may be bad...for me its loud and quite annoying. I know some one has remote access to my computer but it doesnt seem like its through the traditional means. Thanks for you help.
 

A:remote access

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, can you do the following:

http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

Regards

eddie
 

1 more replies
Answer Match 43.26%

I need some help using a remote access program (open to new programs, too). My friend who lives across the country's laptop needs help, and as it's easier for me to take control and just get everything done, I need some help with using a remote access program... It seems like TeamViewer lags out, since she can see what I open, but 10 minutes later, I still can't see firefox...

A:Remote Access Help

Odds are not in your favor here, if TeamViewer is timing out then more than likely any or all of the remote control tools will timeout.

If the user on the laptop dies not need to see what you are doing, you could try a microsoft direct connection, and then try to repair the laptops issue.

Do this by: Clicking Start, Run, type in MSTSC and click ok. Then whe prompted for a computer name, you will need to know the IP address of the laptop, and a user name and password. Hope this helps!

3 more replies
Answer Match 43.26%

How can you communicate with a client you're helping with remote desktop.
I will like to know how to setup my built in microphone on my laptop or the remote headset gear, to speak with the person am helping remotely, any idea's from a network administrator or a remote help desk, person . thank you for your help in advance

More replies
Answer Match 43.26%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P9400 @ 2.40GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4047 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1799 Mb
Hard Drives: C: Total - 238464 MB, Free - 132581 MB;
Motherboard: Dell Inc.,
Antivirus: Symantec AntiVirus, Updated: Yes, On-Demand Scanner: Enabled

I have recently stopped seeing my boyfriend of four years. Somehow he knows everything I am doing. He lives 315 miles from me. I joined a dating site - he showed up on that same site as a match. I figured out how to block him from that site, but I do believe he reads everything on this computer. He is a project manager for the installation of hundreds of computers all over the world. He works from home and I believe he has several servers in his home office along with four or five computers. I am sure he is seeing everything I am typing right now. He is stalking me. I am pretty innocent and naive when it comes to computers and really need help.

When I am on the dating site I joined, if I click on a profile I may find interesting, my computer screen dulls and I get the message that the internet is not working. The only reason I find this odd is because when I am on my banking site, craigslist, facebook, etc. that does not happen. It only happens when I am on the dating site.

He gave me this computer. I have no ide... Read more

A:Ex has remote access

11 more replies
Answer Match 43.26%

I am trying to access my desktop with remote access. I have xp home on my laptop and pro on my desktop. When I send the email from desktop it never comes to my laptop. I can send email to my desktop fine. I even forwarded it from my desktop back to my laptop. What would stop this email from going through.
 

A:Remote Access

10 more replies
Answer Match 43.26%

This is my first time trying to use remote desktop. I am wanting to set this up at the office. I have WIN 7 home premium desktop computers that I am trying to remote use. When I try to connect get -
1 remote access to the server is not enabled
2 remote turned off
3 remote computer not available on the network.

In the network I can see and use other computer resources, just cannot remote to it. Any ideas? Do I need a different version of WIN 7 in order to get this to work?

A:remote access help

I get this too.. and do not have 3 options

Click to open System.

In the left pane, click Remote settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

In the System Properties dialog box, under Remote Desktop, select one of the three options, and then click Select Users.

2 more replies
Answer Match 43.26%

Hi guys,

I need to be able to gain remote access to a friend's lap top. We are both on Fast internet connections. What is the best way to do this? Do I need special software?

Thanks

Jabber
 

A:Remote Access

6 more replies
Answer Match 43.26%

I commute between two cities, say X and Y. I have a computer in each location. I would like to know how I can access the computer in city X while being in city Y?

Thanks
 

A:Remote Access

Personally to make it easy on yourself I would recommend using GoToMy PC
http://www.gotomypc.com/remote_access/remote_access
 

3 more replies
Answer Match 43.26%

Does anyone know anything about PCAnywhere? I am looking for some software to use that I can put on my PC and my moms to try and work with hers (we live about 60 miles away from eachother). She doesn't know much about them, mostly Internet and games for kids but when there is simple problems such as connecting to the Internet and finding or moving files or downloading emails that she cannot figure out I would like to be able to just look at it and see if I can fix it easily. I am not sure where to look.
 

A:Remote Access

6 more replies
Answer Match 43.26%

I hope this is do-able. I'm using WinXP Pro on both my work & home pc's. I've installed Radmin server software on both computers, and I really need to access my work pc from home and vice versa. Here's the dilemma:

My home pc is hooked to one router, a Linksys WRT54GS.
My work pc is behind two routers, a D-Link DI-524 which is behind a Linksys BEFSR41.

Does anyone know how I can configure this to work??? I've tried opening port 4489 on all the routers, but that didn't work.

Thanks in advance for any help!
EverAfter
 

A:Remote Access, help PLEASE

Are you able to get from your work PC to your home PC? As long as you have the port forwarded properly on your home network, that portion should allow you to do half of what you want.

As for the other half, how do you have the Linksys and D-Link routers set up at work? Are both performing NAT, or is the D-Link acting as more of a bridge?

You should only need to configure the port forwarding on the router that is doing NAT. However, if both routers are doing NAT, then I'm not completely certain it can do what you want.
 

1 more replies
Answer Match 43.26%

I want to set up remote access between two PCs over the internet. Both the PC I want to access and the Laptop I want to accessit with are running Windows XP Home. Is this possible, or does the PC I want to access need to be running Windows XP Pro?

Thanks In advance.

Lee

A:Remote Access

You you can find RDC on both Windows XP Home and Professional.Remote Desktop Connection Software

3 more replies
Answer Match 43.26%

we have an ex employee that was very computer literate and angry. our business computer occasionally comes up with a missing file or starts acting wierd. is there any way the ex could access the computer remotely and sabotage stuff even after we changed the password.
 

A:remote access

16 more replies
Answer Match 43.26%

hello ..
 
can anyone help me how to scan if someone use a remote acces for my pc and notebook because one of the game master told me that pc got remoted from another pc and thats the reason why my game always disconnected or my mouse move arround and i also i cant chat through the game.
 
i try to format the pc but after update bla bla .. it statrts again.. is it possible my lan card or my motherboard infected by a virus or something..
 
hopefully you guys could understand my explaination.. (im not an english speaker)..
 
thanks for your help though..
 

More replies
Answer Match 43.26%

Does anyone know anything about remote access called Cheesecake?

A student of mine has said that this has been put on his machine by a relative and that relative seems to be able to access his computer at any time - without being stopped via a password etc.

If you know about this Cheesecake, is there a way to disable the permanent access and only allow access with permission?

A:Remote access

Never heard of it. If there is no option to enable a password, have the user uninstall it and use something else like Team Viewer.

5 more replies
Answer Match 43.26%

I need help. I have 2 users that need to access things on each others computer from 87 miles away. Both computers are behind routers and both are running windows xp pro. They need to use their computers at the same time. What can I do?

thanks,
Lorrie
 

A:remote access

http://www.microsoft.com/windowsxp/using/networking/expert/northrup_03may16.mspx
http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx
 

2 more replies
Answer Match 43.26%

hello guys,

I have heard IP address is so important to access the remote machine, for example if i have the ip address, then

how can i access the remote machine.
how can i make changes in the remote machine.

please explain me.
PUNJABIAN263
 

A:access the remote pc

6 more replies
Answer Match 43.26%

can anyone give me a good link so I can do remote access? I have tried for hours looking on google and trying to configure it to let me access my server from anywhere. I am not sure what I am doing wrong... I have forwared ports and everything. I just need some guidance from someone who is perhaps done this before.

Thanks for your time.
 

A:Remote Access

16 more replies
Answer Match 43.26%

Hello, My frined i haveing some problems with her laptop witch is running windows vista. is there anyways possible to remotly access her vista? i've been up all night trying to reseach it and im not finding anything that is work. the reson i dont just go to her house is because she is a good 500 miles away. thank you.
 

A:Remote Access

9 more replies
Answer Match 43.26%

How would i go about getting a computer to run a program from machine A using machine A using the command prompt.
 

A:remote access through CMD

Ummm.....

That would require some form of network path as well as permissions to get past firewall and access the system.
it almost sounds like you're trying to hack someone. The best thing to do is use WinXP's remote Assistance program.
 

3 more replies
Answer Match 43.26%

Hi folks,

Win 7 64bit
IP : 192.168.10.201
one NIC

Win Server 2008 r2 64bit
IP: 192.168.10.200
one NIC
What will be an easy way connecting Win Server from Win 7 on Intranet with the former desktop displayed on the latter? TIA

B.R.
satimis

A:Remote access

you can using remote desktop connection.

8 more replies
Answer Match 43.26%

Hi guyz,

I want to remotely access my home PC, from my office. Please no remote softwares
When i check the home PCs remote access option, i see remote assistance but no remote desktop. while in office PC its present.
I want to access it with my real ip , provided by my ISP.

Q. How to install it on my Pc( windows xp.)
Q. How to set a password. to prevent unauthorized access

I have a 3com router,and its configured but i am not sure about the remote configuration and port number.

Any help.
 

A:Remote access

7 more replies
Answer Match 43.26%

anyone know how to use remote computer connection...can anyone help me to set up my remote...im having difficulty in doing this...i want to view my pc using my lap top...my pc is using win xp pro but my laptop is using xp home...anyone can help...thanks
 

A:Remote Access

14 more replies
Answer Match 43.26%

Hey guys could any1 post a remote acess tool and also, if i were to go into my friends computer that had a virus in it would it transfer it from his comp to mine by me using this remote access?

A:Remote access?

I think it would have to depend on the type of virus. There are ones that effect remote access. But since you are technically not putting anything on your hard drive when working on his computer with remote access I would not be to worried about. But you might want to ask some of the guys in the security section also. I posted a link below from microsoft about a remote access trojan you might want to check out.

http://www.microsoft.com/technet/sec.../virusrat.mspx

1 more replies
Answer Match 43.26%

looking for a web based remote access solution. I found one not long ago, but have now forgotten what is was. You send an email with a link and the other party clicks on it and then you can access the other computer. It was free or almost free. anyone know what i am thinking of?
 

A:remote access

Web based? You are going to have to be more specific as all of them use the internet. If you want a web browser based one you can use UltraVNC using it's client or a web browser on a different port.
 

2 more replies
Answer Match 43.26%

I just moved out of my parents' home and am now a province away. they need to install new virus software but can't figure out how to uninstall the old stuff. i tried helping them but failed, but i've heard you can remote access a computer in winxp and do stuff like that. can anyone tell me how? we're both using winxp, don't know if the fact that I'm using a laptop and they're on a desktop would make a difference. please make it fairly simple I'm not highly techy. thanks.
 

A:remote access

7 more replies
Answer Match 43.26%

Hello:
I am a retired Telephone guy managing an access database for our members. I currently have two people helping with data input and maintenace by accessing my computer utilizing GoToMyPc. With only two that is no problem. Now we want to add a couple more databases from other groups so now we would need to be able to have more then one access at a time. Is there any relatively inexpensive way of doing that?

Thanks for any input
Bill Alsdorf

A:Remote Access

setup up a vpn server and share your databases out over the lan.
your clients could vpn in and access the shares instead of remoting in to the pc.
it would even increase security between databases.

1 more replies
Answer Match 43.26%

Hi everyone. I have a friend that has downloaded a rogue anti-virus program and I would like to help her remotely. Our OS are Windows 7. My concern is will the virus latch on to my PC? Any help will be appreciated. deanie44

A:Remote Access

It's possible. But, if you know the name of the virus/trojan and you read up on it and take precautions (antivirus/antitrojan software running and up to date) you should be relatively safe.

2 more replies
Answer Match 43.26%

Hi, I am running windows 8 professional on my home PC and running windows 8 home on my Venue 8 Pro. I downloaded the remote desktop app on my Venue and setup a connection to my home PC. It was very easy and worked (at least on my home network) Now the first time I tried to access the computer outside my home it says that it can't find the PC. Is the connection only good with me being on the home network? Do I have to install some third party VPN to access it?

I am not very familiar with windows, I have not used it at all since XP, so I am still learning

Thank you for any help here.
 

A:Remote Access help

16 more replies
Answer Match 43.26%

I appreciate any assistance out here...
My EX-computer tech had originally installed LOG ME IN remote access to ALL of my office computers and laptops. He was fired for stealing in December of 2009. I removed the LOG ME In feature from my hard drives in March, but never shut off remote access. A week ago I noticed a LOG ME In window was open on a laptop and have since seen a variety of dates/times on my events logs to ALL of my office computers showing that LOG ME IN has tried to open. This person had worked on our computers for a couple years, had all passwords, wireless etc...pretty much controled every part of our computer world. Can he still be getting into our computers? If so, how can I prove it and stop it?
 

A:Log me in remote access

7 more replies
Answer Match 43.26%

I believe someone has remote access to my computer. What are ways for someone to access remotely if they only have your IP address? Nothing would have been downloaded except my computer always seems to do a mini dump where is says the computer shut down unexpectedly. Once this happens I believe somehow someone has access. Is there a way I can prevent being accessed remotely? I am wired. Also one other thing that leads me to believe someone has a different type of remore access is, when I am reading a page all of a sudden the hour glass will appear as if there is something going on in the background some processing that I am not aware of. It is strange to me that the hour glass will just appear. I am thinking when this happens someone can somehow take a screen shot of my computer. Is this possible? Why would the hour glass just all of a sudden appear and you're not even turning a page.
 

A:remote access

There are 2 ways of remote access that Windows has built in. One is Remote Assistance, you have to send out an invitation file to someone first, then he can connect in and control your keyboard and mouse. It is meant for technical support. The second one is Remote Desktop; only the Win XP Professional / Vista Business / Win 7 Professional versions and up have this feature. It is meant for situations like when you want to connect to the office computer from home.
There are also other system administration remote access products from 3rd parties, like PC Anywhere, VNC and others.

Yes, there is a kind of hacking tool called screen scrapers that can read you screen.

The best way to stop most remote access is to use firewalls. There should be one software firewall on the PC, and a router firewall. I think I have seen ~$50 routers that has Stateful Packet Inspection (SPI) firewalls from Linksys. SPI is better. This protects you from inbound attacks/connections. Then the software firewall on the PC warns and allows you to stop unknown programs calling outbound. ( malware phone home )

When you suspect remote access, start Task Manager and look for unfamiliar processes. But this works only if you know what is normally running on your PC.

You should also run msconfig and check what programs are on the startup tab. Those listed there automatically start when you login. All of those listed there you should already know about, eg antivirus or msn messenger. Thoroughly verify that a... Read more

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Answer Match 43.26%

I've heard a lot about "remote access" on a computer, but i'm not quite clear on the reasons/advantages of using it. I've used a few Unix shells in my day, and i've heard that that is considered remote access of a computer.

I have somewhat of a n00b question... I have a box at NCSU, and a box at home. I was wondering if there was a way i could remote access my box and home, and what exactly that would entail? What would i be able to do? Do the 2 boxes have to be on the same network? Can i access the harddrive of my remote box? Can i install/download files USING the remote box (i'm behind a firewall at NCSU)?

Both boxes are running the exact same windows XP Sp2 systems and pretty much the same configs. Any information/sites you could give me relating to the topic would be much appreciated.

A:Remote Access?

There are several programs that can enable remote access of your pc from another pc over the internet.You can indeed accomplish what you state you want to do.PC Anywhere is one,http://www.symantec.com/pcanywhere/ Go To My Pc is another:http://www.gotomypc.com/s/kim/2005/newsHere's another software company that provides several versions depending on exactly what you wish to do:http://secure.logmein.com/dmcq/068/support.aspMicrosoft XP also has the ability built in.See "Remote Assistance"http://www.komando.com/tips_show.asp?showID=8722If XP is not installed on both computers then you can use "Remote Desktop". This is accessed through NetMeeting, a communications program in all versions of Windows.Also explained at:http://www.komando.com/tips_show.asp?showID=8722

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Answer Match 43.26%

Is it possible to give remote permission for a specific admin in a specific machine.

I have 4 domain admins in my environment.
I want to give remote access permission for  (AD machine) to a specific admin (User A) .he can only take remote of the AD machine,
But it should be accessible from a specific machine. He should not be allowed take remote of (AD machine) from other machine.
please suggest me .

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Answer Match 43.26%

i believe some one is using remote access on my computer, they have windows xp and i have windows 7, we are in the same house and on the same network, how can i find out if this is happening? thank you

A:remote access

Turn it off. Go to Start right click on Computer select Remote uncheck all or select "Windows Vista and up" can only remotely connect or similar to that. I do not know the persis title. Then click Apply then Ok.

Why do you think someone is remotely connected to your pc? By default a Windows XP machine can not connect to a Windows 7 machine, or a Pro Edition can not connect to a Home Edition Windows XP to Windows 7 Home Premium for example.

Which version of Windows xp do they have and which version of Windows 7 do you have?

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Answer Match 43.26%

Hi,

Im using Vista premium at home and I need to connect to a collegue's PC which is running xp pro in the office so that I can control his desktop. What is the easiest way of doing this? I know of the Remote Desktop Connection in my vista but do not know how to set it up, or if it is possible.
 

A:Remote Access

To use Remote Desktop the XP Pro machine has to be set to allow RD, and to allow you (user account) to login, and the account to be logged into has to have a password, and holes (ports) have to be opened in any 3rd party firewall or maybe a router (which would imply port forwarding also). Then all you need is the (public) IP address of the XP Pro.
 

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Answer Match 43.26%

Hi,

I have a daughter living half way across Canada from me...she has been having problems with her computer and phones me for help(she in not too computer literate , I am more computer literate than her but am never afraid to learn more)...
Rather that her phoning me all the time and my not being able to see what it is she is talking about sometimes, I am wanting access to her computer so that I can actually go in and see what it is that may be her prolem...
I saw on TV earlier today, that there is a way,using XP, to set our computers up so that I can get her computer onto my screen using a remote access program inside XP...does anybody have more information for me please?...I downloaded a program from work a little while ago REAL VNC that will do the same thing, but I believe it may be too complicated for her to understand how to set up on her computer..

thank you in advance
 

A:remote access

the built in windows messenger dose this in tools remote assistance,where you can see there screen and there is a chat window as well
 

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Answer Match 43.26%

I am using remote access program that come with windows xp to connect with my desktop through my laptop, now both the computers are running on XP. What i want to know is that how come it takes ages to copy a big file from one computer to another? what can be done to improve the speed?
 

A:Remote access

What type is the file?
What size is the file?
What sort of connection do you have between the PCs?
 

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Answer Match 43.26%

Does remote access work across the internet , and is it available in XP Home?

If so, how do I set it up?

Thanks in advance for any help.
 

A:Remote access in XP help

The last time I read about Win XP, only Win XP Pro has the Remote Access feature, no t Win XP Home.
 

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Answer Match 43.26%

hi everyone!

I want to be able to access my computer from my friends house. i use UltraVNC across my lan, im using a D-Link DSL-G604T Wireless ADSL Router however i want to able able to access my computer, how do i do this??

thanks,
gaz

p.s. have a great new year!
 

A:Remote Access --- Help!

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Answer Match 43.26%

I have two pc both running vista. One is my main machine which I use daily and one is at my parents house which my brothers and parents use. I want to be able to remote access the pc and fix any problems and be able to log into there network from my pc. What programs do I need and how to I set it all up any help would be great thanks.

A:remote access

You may Try VNC http://www.realvnc.com/ the Personal edition will do the job for you :)

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Answer Match 43.26%

I provide remote support for my client frequently, but in every case my remote session has to take control of one of the nodes on their LAN. If all of the nodes are in use, I cannot connect.

Isn't there a way for me to connect to their LAN via the internet as though I was a node myself (without needing to commandeer a workstation from someone else)?
 

A:Remote Access

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Answer Match 43.26%

I have a home computer with VPN access to work (work actually let me bring a computer home).

Anyways, there's a program that's running that's called Remote Management (remoteIn.exe).

Can somebody tell me how this works ?

I'm not connected to my work's network unless I do so myself, so my question is can my work monitor my actions at all times or only when I am connected to the work network ?

Thanks for any help to this question!
 

A:Remote Access

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Answer Match 43.26%

Hi Guys,Someone seems to have remote access to my PC. Strange files have appeared on my desktop. Someone has started accessing one of my online accounts from a remote location and knocking me offline when they do.The real kick in the teeth came when I went to check my Favorites earlier today and found that someone had re-ordered my entire favorits list and had everything in alphabetical order AND just politly deleted about a half dozen entries that I had added in the last few days.My system is Windows XP Home with SP2 and all updates are installed. Here's my HJT and Silent runners logs. Please let me know if there is any thing there that looks evil.Thanks,WendyLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:22:13 PM, on 12/19/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Alwil Soft... Read more

A:Someone Seems To Have Remote Access To My Pc

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

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Answer Match 43.26%

Hi you guys. I have a quick question. I work for a company that uses QuickBooks Pro. They are thinking about the possibility of me working from my home, since I too have QB Pro. That sounds great, right? Well, there is a problem. Normally, I would back up the file to a CD, bring it home, work, and then carry it back to the office when I was there and restore it. That sounds good...but that won't work, if during that lapse that I am not in the office, the owner is working on QB too. Following me so far? I have looked into & worked a little bit with GoToMyPC - but that is $19.95 per month, and I am not sure if the owner would be willing to dish out a per month fee. I have also read a few other posts where UltraVNC is recommended. Furthermore, I did a search on my help & support and found that I have "Remote Desktop Connect" - what's that? Could that work? What are my options, so that when we discuss this, I know what I can and cannot do that will work for both of us. I like GoToMyPC, because I can work on their computer, and don't have to worry about saving to a CD and restoring - but again, that monthly cost.
 

A:Remote PC Access for a new job

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Answer Match 43.26%

I am not sure if I am in the right category or not for this question...but I would like to know about setting up other PCs so that I can remotely access them when I am away and help fix problems.

My parents drive me completely batty with their constant over the phone computer questions. It would make my life so much easier if I was able to just tap into their machine and show them what they want to know, or to check and see what the problem is. But I am not really at all familiar with how I can go about doing that...

My own personal PC is running windows 7 pro, and their PCs are running Windows Xp pro, Vista home premium, and windows 7 pro. (three different PCs) Their computers are not on any domains, just a simple basic home network for internet purposes. Nothing fancy.

How difficult or easy would it be for me to set this up? I generally turn off all avenues of remote access (like remote registry etc) so I know I would need to make the various services and such enabled again. I also figure that I may need to set up their router to allow such connections as well (right?) But beyond that, I am kind of clueless. I tried searching online, but a lot of the stuff I found talked about being on a domain, which is not applicable here.

Any help would be fabulous and much appreciated!!
 

A:help with remote access

You want to look into the MS built in feature called remote assistant. I don't have much experience with it but I know many people use it for exactly the scenario you're talking about.
 

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Answer Match 43.26%

Is it possible for a hacker to have hacked my Wireless connection and established a remote access of my system without me having granted the permissions or having set it up to do so of my own accord? ​
 

A:Remote Access

Yes. That is why they are called "hackers" instead of "guests".
 

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Answer Match 43.26%

I am VERY inexperienced with remote access and have many questions. Here is what I am looking to do.

There are 5 users that I want to be able to have access to our server while they are on the road. I want to be able to make it secure enough to only allow them access to certain files and folders on our server, but not the whole server. What do you recommend I do to allow for this? Do I need to buy a router or modem or soemthing that they can dial into?

Just FYI: My server is running win2k server. I have cable broadband internet right now.

Thanks
 

A:Remote Access Help

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I HAVE A SIX COMPUTER NETWORK. 5 COMPUTERS RUNNING WIN 2000 PRO AND 1 COMPUTER RUNNING WIN 2000 ADVANCED SERVER. THE SERVER IS SET UP AS A RAS AND DHCP SERVER. WHEN I DIAL IN TO THE SERVER I CAN SEE ALL THE SHARED RESOURCES "COOL". WHAT I CAN'T SEE IS THE REST OF THE COMPUTERS ON THE NETWORK, "WHY?". WHAT IS IT I NEED TO DO TO SEE THE 2000 PRO CLIENTS WHEN I DIAL IN AND LOG ONTO THE SERVER?
HELP!!!!!!!!!!!!!!!!!!!!!!!!
 

A:Remote Access

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Answer Match 43.26%

What is best way to have remote PC access with Vista? I cannot seem to get meeting place to work for this??

Thanks,

Mike

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Answer Match 43.26%

How does one access another computer over the internet when both computers are behind a linksys router and both have either a dhcp assigned address or a network address that is not assigned by an ISP?

Thanks,
Ted
 

A:remote access

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Answer Match 43.26%

Hi, I am using vista ultimate, I noticed that under properties in my computer/remote,the box is checked for remote access?,as I am not connected to any networks,is this neccessary?,can I un tick the box?,or do I just leave it? Can anyone explain this to me,thanks Rip

A:Remote Access

Untick it if you wish. It's for when people connect to your computer from other computers.

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Answer Match 43.26%

does anyone know about the remote access and can they tell me how i can know for sure if someone has remote access to my computer or is viewing my emails and what i am doing online?

A:remote access

Welcome!

See this tutorial: Remote Desktop Connection (RDC) - Network - Windows 7 Forums

That is for Windows 7, but Vista is the same.

Unless you have that enabled, nobody can log in remotely using built-in tools. If it is enabled, they still need your username and password to get past your logon screen. That is why it is a good idea to have a password.

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Answer Match 43.26%

Hi guys,

Is there a way where I can access my work computer from home through broadband and dialup if i'm away from home, on my laptop.

Thanks
 

A:Remote Access PC

Yes...

There are quite a few products you can use...some free some you have to pay for...

- pcAnywhere 11.0 - Pay for
- TightVNC - Free
- RealVNC - Free

If you have Windows XP Pro on both machines you can run Remote Desktop that comes free.
- http://www.microsoft.com/windowsxp/pro/using/howto/gomobile/remotedesktop/default.asp
- http://www.microsoft.com/windowsxp/pro/using/howto/gomobile/remotedesktop/startremote.asp
 

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Answer Match 43.26%

Forgive me if this is a stupid question but I would like to also use Remote access between computers. Do both computers need to be on the internet to use Remote Access? Thanks
 

A:Remote Access

even though it appears you're having the same problem, please start a new thread. It's very difficult to keep two problems straight and who's working on what in a single thread. Thanks for your cooperation.
 

1 more replies
Answer Match 43.26%

I have a new Laptop (windows 7 home premium) that I run through a router to access the internet and I want to remote my Desktop PC (Windows XP). I would like to do it the easiest way possible.
 

A:Remote access

The remote desktop would need to be running a professional version of Windows in order to accept remote connections. If so you must open port 3389 on your router to accept the connection and use remote desktop connection which is located in the accessories folder.
 

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Answer Match 43.26%

just a query!

anybody know why i can only connect to an nt server at 31000kbs on a dial up?

all settings on the server and remote systems should allow for greater connections.
 

A:remote access

7 more replies
Answer Match 43.26%

Windows XP
No wireless router
Roadrunner
Firewall on, File and printer sharing, Remote Desktop and UPnP Network are only boxes unchecked in "exceptions".
Is there ANY way possible someone can gain remote access to my computer? Any way at all???

A:Remote access

if it is connected to the internet anything is possible. i assume you are trying to keep people out and you suspect an intrusion. is roadrunner the software for trucking companies ? you will have to explain more of what level of security you are trying to achieve.

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Answer Match 43.26%

Hello,

I thought i had a hijacked computer and so i reformatted. a couple of days later, i found that i was not able to access my own firewall settings and that, removing my backup drive (no operating system) caused symantec corporate to fail (it was looking for files it couldnt find. this was strange, so i took out both of those drives and put in another and formatted and installed xp and norton corporate edition again. now i am wondering if there is a way for the guy who gave me the corporate edition to be on my computer, hiding data loggers and bypassing my settings by way of some remote administration (he is a GIS guy for a company and manages their server). maybe something else is happening, i dont know. I can put the other drives in at another time and run hijack and startup
I ran hijack this and startuplist on the current hard drive. Is there anything there to worry about?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:18 AM, on 2/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe
C:\Program Files\Common ... Read more

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Answer Match 43.26%

Trying to understand how Remote hooks to a computer on the internet using either UltraVNC or Windows XP Remote Access.

If I have a home network with say 5 nodes using a cable modem and router, how do I address the computer to find form the outside world?
Understanding my ip address will be Dynamic for the leased time, my router/gateway having the generic 192.168.1.1 and the other computers 192.168.1.xxx.

I don't understand, so how do I do this with WinXP remote and UltraVNC...

Thanks

Seven
 

A:Remote Access help

Do you know the IP address of your cable modem?
 

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Answer Match 43.26%

why does remote access appear on my start menu when i did not access it? i am new here and have alot more problems, don't really know where to start but this one just occured again, I need to start somewhere. i am not stupid just not informed.
 

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Answer Match 43.26%

Hi All,

I'm looking into being able to RDP onto my desktop PC at home from work. Assuming the firewalls at work allow me to route out, how would I go about configuring my router at home to allow this?

I'm currently using the latest Linksys cable router (can't remember the model number but can find this out if needed).

Cheers,

Nik
 

A:Remote Access

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