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Scammers got remote access how safe am I now?

Q: Scammers got remote access how safe am I now?

HI
 
My trusting husband fell for the scam where a pop up window told him that there was a problem with his computer and to call a number pretending to be Microsoft. He called them and gave them remote access to our computer. He  paid the $300.00 to fix the problem. Of course it was not Microsoft he was talking to. It was a "company" called ProTekt. I came home right after the computer had to be rebooted. At the point that I came in stopzilla (presumably)  was waiting to be installed and the mouse curser was moving around the screen. I immediately turned off the computer. The person he was dealing with started calling and have called a few times since but I have not picked it up. We immediately drove to a safe computer (30 min drive) to reset all important account passwords. I called my credit card company and have also put a fraud alert with all credit reporting agencies. I disconnected the computer from the internet and took a look at what they did:
 
They uninstalled my virus software and installed what appears to have been support.com , wisecare, malwarebytes and total uninstall 6 and stopzilla software. They also seemed to erase all my foxfire settings. They created an  "old firefox" floder.  Who knows what they really loaded. I had previously been dealing with some drive errors that were preventing me from creating or using restore points. This is one reason my husband fell for the scam. He knew we had been having problems. Anyway I decided to restore windows 7 to factory settings. My computer did not come with disks so I did it from the restore program. I chose the complete reformat option. I did reluctantly allow windows to install norton because I was worried about not having any protection. I have ran norton, malwarebytes and avast and the system seems clean. I reset my router passwords and set my firewall to the highest level.
 
I am still feeling unsafe. Since windows was loaded from the computer itself could they have gotten to the restore file and put spyware on it? My understand is that it is hard to do but that they could have installed something on my MBR. Could they have gotten into my email? What could they have done in it before I managed to change the password? Should I get a whole new email account? I have not seen any unusual activity in my email except that I just got a phony email pretending to be from paypal telling me that my password and security questions had been changed. They wanted me to hit a link to get a phone number to call if I had not been the one to make the changes. Instead I went to paypal.com and got the number from there where they told me that no changes had happened. That makes me feel that they at the very least got my email address. How concerned should I be? Should I just go get a new computer to put my mind to rest? I do not want to type any credit card numbers into the computer or log into any accounts out of fear that they will be able to see it. For example paypal suggested that I lof inot my account and change my password but I do not want to so that if they can see what I am doing and will just get the new password. The credit card associated with paypal has been canceled and the attached checking account was closed long ago but I still feel uncomfortable doing anything like that. Am I being overly cautious?
 
The protekt people have called at least two times and let the phone ring once maybe twice before hanging up. Are they trying to see if they are able to still remotely connect? Their last call was on Friday.
 
I am sorry that this is so long. This has been very stressful few days and my husband feels like such a fool. It is such a horrible feeling. Any advice would be appreciated.

A: Scammers got remote access how safe am I now?

  You did a clean rollback?  Meaning restoring Windows OS to the before-the-phone-call state, correct?  If so, you're probably ok from that vantage point.  Did you also change your modem/router hardwire & wireless access password[s]?
  What kind of backup images are you making?  I'm hoping you are making OS-partition images and data partition images onto at least one if not two usb external hard-drives - at least bi-monthly.

7 more replies
Answer Match 85.26%

Hello,
I am a Desktop Support Technician, today 20th August 2016 attended a call for someone who thought that they had been Scammed.
The short answer is Yes, big time.
The Scammer had removed users paid for AV and replaced with Vipre AV. But he also left 5 executables on the Desktop which he had yet to set up. He tried this while I was there and after me calling him a low life and that he was busted and a bit more I told him not to call this number again and I hung up on him.
He had already hacked the web browser and had managed to withdraw $10000 from this pensioners bank account in the 12 hours since he called.
2 of the exe's have the following in the file description exif data.
"Terminates malware processes so that you can run your normal security programs." Bleeping Computer.com. Original name RKill.exe.
These exe's are named "Banking Protection" and "Firewall", same file.  There is also "WiFi Protection" and "NET BLOCKER". The EXIF data on the last 2 files in empty. The last file is ATF-Cleaner, which he probably uses to clean after himself.
 
Is there anyone here who could pull these apart and analyze them, and see what the were designed to do? I have reported the incident with ScamWatch Australia and customer has informed his Bank who are investigating. But I also advised him to contact the Police considering the amount stolen. I will be providing his Bank and the Police with a report of what was found, it would be pretty awesome if I could also add an analys... Read more

A:Remote Access SCAMMERS Tools left behind. Can someone here analyze them?

You should upload those files to virustotal. If they are malicious, you will see quite a few detections.
 
xXToffeeXx~

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Answer Match 64.26%

Hello all,
I am the network administrator at our local volunteer FD & RS. Let me re-phrase that. I am the one who seems to be the most knowledgable person regarding computers so I was nominated to be administrator. I won't even pretend to be an actual administrator. I currently have our 3 pc's running XP Pro networked very well. They're talking and doing what they're supposed to. We have cable broadband leading to a Linksys router leading to the Dell server. All PC's are domained to the server. The powers that be purchased the dell server in an effort to get up to speed with the rest of the world and so now I'm teaching myself Active directory & users, etc... Not bad so far but I have not rolled it out yet so we'll see and that's another thread for another day.
Anyway, I want to go one step further and setup remote access for the members so that they can do paperwork from their homes. Time is critical for everyone since we are all volunteer and very busy with our own lives. While researching a solution, I came across the NetGear SSL312 VPN concentrator which according to specs will allow users to either connect to VPN or use applications through an Active X process that runs in the browser. I called NetGear and their tech support could not tell me if the 312 would work well for what I want to do. Here is my requirement so that you might be able to suggest a common sense solution:
We have 1 program that is application specific fo... Read more

A:Need safe, sensible solution for remote access.

9 more replies
Answer Match 62.16%

I got a pop up that was loud and wouldn't let me close it saying, "your computer has been infected call Microsoft" and I did because I turned it off and it was still yelling st me when I turned it back on. I gave the tech remote access and he said I had a tiny something trojan virus. Well I didn't fall for paying, got off the phone, held power button down and turned computer off. Am able to use it fine now with no more warning but am I safe after giving the remote access? I was on the phone for about 30 mins while he was going around to different areas in my computer telling me what all of the "problems" were.

A:Gave remote access to a "Microsoft tech support" am I safe?

It wasn't Microsoft, it was a scam.   I suggest you have a look here and create a new post asking for assistance to ensure your computer has not been compromised .

1 more replies
Answer Match 56.28%

Howdy,

I need to set up my Win7 desktop so I can access it (and my home cloud) from the road with my Win7 Laptop. Should be pretty simple...except, the Remote Access Functions DO NOT APPEAR on the [System Properties] pop-up on the [Remote] Tab

See pic attached..

Cannot fill in the form, if the form ain't there.

Heeeep, please.
 

A:Remote Access: SystemProp>Remote>NO Remote Functions Visible

What version of Windows 7 is installed on your computer?


 

9 more replies
Answer Match 52.08%

The title says it all! Basically I have a comp running XP pro and I want to be able to work locally on one user account, with some kind of remote access server running on another XP user account so that the remote account and the local account can be used simultaniously. I know that this cannot be done with XP Pro remote desktop and could be by Windows Server 2003 remote desktop, but i need an alternate solution to make this happen.

Thanks!

-Jeff
 

A:Alternate Remote Desktop application for Simultanious Local/Remote Access

7 more replies
Answer Match 52.08%

I asked a question in another thread wanting to know if there were any good free alternatives to programs PCAnywhere or GoToMyPC. Boy did I ever get more than I expected in TeamViewer that EAFiedler suggested.

Now I have a technical question about how TeamViewer works. It connects to remote systems across the internet not by an IP number that I enter but rather by an arbitrary nine-digit number assigned to the system when the program is set up. It connects so quickly that I know it cannot be scanning every IP address on the 'net looking for a TeamViewer connection at every one of them. So, I have deduced that there must be a server out there somewhere that stores TeamViewer information.

Does anyone know enough about this to confirm this and/or explain it to me somewhat?

Next question: What about security? Are there any security issues I should be concerned about, other than the obvious, of course?
 

A:Technical question about TeamViewer remote access/remote office

14 more replies
Answer Match 52.08%

I have a home network of 4 Win 7 computers which I leave running when I'm away from home to provide data to my website, among other things. In the past, I've been using Remote Desktop to access my home computers. It works very well, but it's always a challenge getting everything set up to work right before I go. I was wondering if others who have used Remote Desktop as well as other means of remote access would care to share their experience and express a preference, if any.

Thanks.

A:Care to recommend a remote access method beside Remote Desktop?

Everyone seems to like > TeamViewer - Free Remote Control, Remote Access & Online Meetings

9 more replies
Answer Match 51.66%

I am running a wireless Network with D-Link 714P+ Router. My PC is wired to the Router, with 2 other computers running wireless. I am running XP Pro.

When accessing my PC (or at least attempting to) from a remote Computer using Remote Desktop, I think I have to add something after the IP Address when typing in the Computer Name/IP Address. I have RD working successfully within my Network. Can someone clarify what I need to do here to access my PC through the Internet then Network

(Even though I have got this far with setting up my network, please go easy on me with the computer lingo)
 

A:Solved: How do I access my PC in a network using Remote Desktop from remote PC

10 more replies
Answer Match 51.66%

This morning, I heard a nationally syndicated computer expert state that some Chinese hackers were "getting into" Windows based computers through "Remote Access/Remote Desktop" even if the service is turned off. According to the guru, "They will turn it on for you."
Being very concrete, as well as, somewhat dull concerning computers, I find this hard to believe. Could someone, in layman's terms, tell me the circumstances needed that would allow a hacker to take control of someone's system when a necessary service is turned off ??

A:Infection Of Windows Through Remote Access/Remote Desktop

Easy to do and best NOT described here.

5 more replies
Answer Match 50.4%

Hello All

I have a windows server 2008 and I want to install Remote Access/VPN role on it. Unfortunately there is confilict between Remote Desktop and VPN Server role in Windows Server and when enable VPN Server role, Remote Desktop is disabled and vice versa unless you have 2 NICs and enable each on separate NIC.

Do you know a way to keep both enabled and functional on the same NIC.

Any help is appreciated.
 

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Answer Match 47.88%

Hiya

This step-by-step guide describes how to configure remote access policies through the Routing and Remote Access snap-in when Routing and Remote Access is configured to use a Windows authentication provider and through the Internet Authentication Service (IAS) snap-in when Routing and Remote Access is configured to use a Remote Authentication Dial-In User Service (RADIUS) authentication provider. This guide offers only step-by-step procedures for configuring remote access policies, not strategies for implementing remote access connectivity. It is intended for administrators who have experience managing the remote access features of Microsoft® Windows Server™ 2003 operating systems.
System Requirements
Supported Operating Systems: Windows Server 2003

Microsoft Word or Word Viewer
http://www.microsoft.com/downloads/...0a-0c64-49e3-a6d8-dd6309111fca&DisplayLang=en

Regards

eddie
 

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Answer Match 46.62%

If your Remote Assistance is not allowed from system options, is that sure enough to keep any legal programs like team viewer or non legal malwares to remotely control your system? What else measure you should take if you belive your computer was exposed (by physical access) to unfriendly people and now you fear remote access is being on its way? Any tips to secure that non such connection happens and also any ways to find if such program/malware is currenlty being on? 
Thanks

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Answer Match 46.62%

ESET firewall showed this connection asking for permission.



is it safe?
i personally don't think it is safe because remote ip address is a private ip address.
 

A:Is this connection to remote host safe?

Block it, then submit that IP address to Eset.
(my 1000'th post)
 

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Answer Match 46.2%

I own an internet business, and I have discovered that someone or some company have been placing bogus, misleading and obcene adverts perpetrating to be ours on forums and advertising websites.

Not only has this caused us to loose business but it also gives the impression that I am running an illegal business, which is totally untrue. In short these people are trying their hardest to close my business.

We have discovered through investigations, these peoples IP number. Can anyone suggest what the next step I should do.

Thanks
 

A:I have a scammers i.p., what next?

If you have their IP address use this link below to find out who they are and who the IP address is registered to but criminal gangs might be spoofing it/cloning etc or it's a zombie machine!?
http://www.ripe.net/perl/whois?form...85.255.112.13&Advanced+search=Advanced+search
Then you can report them to the police if in the uk, or/and your lawyers if you want to go down that line?

But, maybe best to report them to your ISP and find out exactly who they are and just what you can do?
 

3 more replies
Answer Match 46.2%

Before updating to windows 7 from XP, remote access was working. Now enableing remote terminal access, we get access denied. The pc trying to gain access are a Vista and 7. The pc being accessed is using a sticky IP. We have been accessing for sometime until upgrade.
This is between 2 cities. NLR has sticky IP and is to be accessed, Searcy had dynamic, class C.

Thanks in advance for your help.
Jack Privitt
 

A:Windows 7 remote access into, access denied

16 more replies
Answer Match 46.2%

Hey Guys,
 
I have a quick question. Is there a way when restarting a windows 7 machine into safe mode with networking via MSCONFIG to allow a certain service to start up. 
 
Thanks Los

A:Windows 7 Safe Mode Remote Restart

What service are you trying to access in Safe Mode?

3 more replies
Answer Match 46.2%

Hi New to Vista. I know how to use remote asst in normal Mode. Need to know what needs to be done to connect in Safe Mode using Remtoe Asst. thank

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Answer Match 46.2%

I can connect to a win 2000 server with remote desktop connection. Is there a way I can reboot into safe mode remotely and can I connect back to the server while it is running in safe mode?

If not, is there another vnc program that would allow me to do this?

thanks!
 

A:safe mode with remote desktop connection?

Actually there is a way to do it through the boot ini.

http://support.microsoft.com/?kbid=239780

All you have to do is copy the loading add another line with the safe mode switches you desire and then in there make that the default one for the next reboot.

I have never tried to RDC into a safe mode running computer though I don't know if the windows RDC services start in safe mode. As far as a program that does this automatically I have not seen one.
 

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Answer Match 45.78%

I have a customer fall for fake virus web page and he called them, let them remote to his PC.  When he smelled something fishy the put a SYSKEY password on his system.
 
I bought the Passcape Windows Password rest program ( Lite version).  The details of the program say it will remove the SYSKEY password.  But is does not.  Here is the error message.
 

 
 

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Answer Match 45.78%

So I got the phone # from a client for the office of the supposed "Microsoft Support" guys, who remote in and password protect your computer if you don't pay them.

They called my client saying they want to refund him the money they cost him and to follow "a link in the email we will send you".

Gonna have some fun with this one if I can...

ideas?

Also if anyone would like this phone number PM me

A:I have the phone # of MS Scammers . What to do what to do

I would suggest telling them that YOU are having tonnes of problems, ask them if they have any signals that your pc is having trouble, tell them you suspect malware etc just for giggles, and then at the end...tell them you have a mac:P xD

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Answer Match 45.78%

I keep getting the scammer calling to tell me they are from microsoft and have found a virus or serious threat to my system. I usually play dumb and act surprised  that they cant access my computers then ask for their static IP address and system password
and such to complete the link from my end. they always hang up on me. its entertaining but I would really like to shut these guys down. is there any command lines or something that can be done to rout them to a microsoft security service center or something?

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Answer Match 45.78%

Ashamed to say that I fell for the "Scammers tales" in part a while ago now.  I only realised what it was  once they had got access and requested money to renew the licence on Windows XP.  At that point I said I would rather buy another computer so on your way. However, after I had gone through the necessary informing Banks etc when I went to reboot the PC I found that  they had managed to put password protection in place prior to Windows. Having put the machine aside and struggled on with a laptop I would now like to attempt to get the Desktop PC working again but am out of my depth.  I tried to research "removing the boot password" and that's when I get lost because I just don't understand. It was a great PC and I wonder if anybody can help me ?

A:Blocked by Scammers

If you (or a technician) physically remove the disk-drive from the computer,  and temporarily connect it to another computer, as a "slave" disk-drive, then you can copy all your files/music/pictures/bookmarks from it. Use this adapter: http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=9886141&CatId=468to connect the disk-drive to a USB port on your new computer. 

1 more replies
Answer Match 45.78%

Hi Anyone With The Same Problem,

I seem to be a regular for the Nigerian scammers to try to contact to take advantage of. I keep getting IMed by them presenting themselves as beautiful woman from the UK or Nigeria itself. Only I know that they are men with hairy legs trying to make a take - me and I don't appreciate it.

I don't mind meeting people through IM and in most cases it isn't hard to tell when it's a scammer. Usually their is no profile or hardly one to a modal of a woman's picture. I'm starting to just push the "Report as Spam" tab every time I'm approached by such an IMer.

However, for the sake of vanity if there is an outside chance they are legit I was wondering if anyone knows of a program or search service that would match the picture of the IMer to a "Image" search on the Internet to see if I can find out if they just pulled the picture off of the Internet or not, without having to go through 110,000 photos individually on an Image search? You know a match made in "I want to be sure haven" within a reasonable amount of time before I go and waste my time on another crime lord woman with hairy legs thing. Does anyone know of such a matching program or matching search service? Something that I can use you know. Thanks.

John

A:Nigerian Scammers

Hi John.
There is no facial recognition search technology available on the internet.
There are ways to find out if people are who they say they are but that's not one of them.
99.9% of anything from Nigeria is a scam designed to clean your bank accounts in one way or the other.

4 more replies
Answer Match 45.36%

Scammers have taken phishing attack to an entirely new level. They send you a bogus email with the phishing link of a fake web site of a bank. You think its an email from your bank and you click on the link. The link takes you to the fake web site that looks exactly like your bank's web site.So Whats new? Now scammers put a Live Chat link on the fake web site. When you click on the link and start a chat session, the scammers talk to you directly and in the name of helping you they ask you for the secret information like bank credentials, email address, postal address etc.Sources :http://www.rsa.com/blog/blog_entry.aspx?id=1520http://news.cnet.com/8301-27080_3-10355069-245.html

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Answer Match 45.36%

Hi. I posted originally here:
 
http://www.bleepingcomputer.com/forums/t/627901/how-can-i-tell-if-i-am-being-scammed-by-impostor-techs/
 
I removed the AVG they installed. My concern is, if this laptop here is infected, would it also endanger the other computers in the house that are on same network?
 
What should I do now?
 
I can't really think, there are so many things to do, like change all the passwords everywhere which isn't so easy on a tablet. Everything is moving so slowly, my ADD brain is in overdrive, and I really need this computer.
 
It is right now acting fast and normal again after I got rid of the AVG Cloud thing. Maybe the danger has passed and I should just focus on getting all my passwords changed? There are many, oh so many. Sniff.

A:Scammers took hold of my computer.

Would a System Restore help? I was going to try it but I can't find it. They really cleaned me out. They took things that I don't even know what they were.
 
I looked for System Restore (which they also did, but I don;t know what date they used), but I don't see it anymore. Isn't it supposed to be under Accessories?

0 more replies
Answer Match 45.36%

Hi, I'm posting this here in an attempt to fix a problem with a laptop with no internet access in normal windows mode. I believe I've cleaned all viruses off, but need independent verification. Spybot S+D and MB's AntiMalware both report a clean machine, but again would like verification. Here's the DDS log, and the attach file is attached:DDS (Ver_09-05-14.01) - NTFSx86 Run by Reason at 19:40:05.35 on Mon 06/01/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.151 [GMT -4:00]AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Common ... Read more

A:Unable to access internet - safe mode access is ok, network is ok

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Answer Match 45.36%

I just helped a small office transfer all their existing computers and equipment over to a new office site. They had new voice and data cables run, as well as patch panel and telephone and cable modem equipment set up in new office

The private telephone tech requested that I port forward port 8000 to the telephone equipments' IP address

He also requested that I provide the Office Static IP address to him

My question is--am I opening this office's network up to any security risks by forwarding port 8000 to his telephone equipment's internal system IP address and providing him the actual Static IP address of the office Internet connection?

Thanks to anyone that can give me some insight on the possible security risks
 

A:Port Forwarding For Telephone Tech To Do Remote Maintenance-Is It Safe?

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Answer Match 45.36%

Hi everyone. I have a Dell XPS studio desktop that runs Windows 7 Home and I have been trying to connect to my work computer, which runs Windows 7 Professional. I connect via the internet through Remote Desktop Web Connection on Windows Small Business Server 2003. I can connect to my computer fine, but usually after only a few seconds of clicking on files, it freezes on me, causing IE to freeze.

When I do this in safe mode, it does not freeze, so that tells me there must be a conflict on my system. What is the best way in figuring this out? I have a suspicion that it's something to do with my ATI graphics driver. Any help is appreciated!

A:Remote desktop connection runs in safe mode, but freezes otherwise

The following TechNet link shows some possible solutions for the freezing remote desktop problem. If you look to the right on the page below you will see some other TechNet threads with more solutions listed there.

Remote Desktop Connection freezes Windows 7 64-bit

2 more replies
Answer Match 44.94%

hi
my son was on the internet on his IBM Thinkpad when numerous pop ups flashed up on the screen.

since then the program/document files on the c drive were all hidden, and we have been unable to get onto the internet.
i have managed to find the document files, but still no internet, and we are unable to access safe mode, or safe mode with networking.

when you try to go into safemode or safe mode with networking you get message saying a problem has been detected
you then have the option to go to the 3 safe mode types again. however this appears to be a never ending circle of error message, and back to this page!
the computer will start normally

any help will be most appreciated

gav

A:no internet access / unable to access safe mode

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malware... Read more

3 more replies
Answer Match 44.94%

Some guy called my mom saying he was from windows, he wanted her to but a $150 warranty and had her run some stuff [she doesn't remember the name of it], and now we can't get onto the computer. We talked to an actal customer service guy from windows and he had us remove the battery, put it back in, and boot it up, but that didn't help. He also then had us try to boot it up without the battery and that didn't help either. When you first boot it up, now it says "Strike the F1 key to continue, F2 to run the setup utility." The guy from Windows said to hit F1. Then it has 5 options: Safe Mode, Safe mode with networking, Safe mode with command prompt, last known good configuration (your most recent settings that worked), and Start windows normally. The legit person from windows that we talked to had us hit safe mode with Networking and when we pull the up it shows "Windows XP Startup Password: This computer is configured to require a password in order to start up. Please enter the Startup Password Below." And that's what came up before we messed with the battery but now other stuff comes up before that. The actual guy from windows says there's a group going around and asking people to buy the warranty, and then doing this. Any suggestions?


Specs that I can give [I have no knowledge of computers whatsoever]

Tower runs Windows XP
Tower is a Dell Dimension 3000
The battery says CR2032 Newsun 3V

Thanks for any help you can provide. All suggestions are welc... Read more

A:Urgent: scammers destroyed my harddrive

Hi you have been scammed chances are they will be back in touch and charge again for the password, your best bet is reinstall windows and always remember windows do not make calls to you about warranty's they wait on you calling them when you have a problem.

5 more replies
Answer Match 44.94%

Bank of America

Dear Client,
Yesterday we have difficults with our bank server and you need to confirm your data. You can't make any operations with you bank card without confirmation. Please, fill the following form:

*= required information
Card Number*:
(16 digits, no dashes or spaces)
Card PIN*:
(4-12 digits)
Last 4 Digits of Social Security Number or Tax Identification Number*:
First Name*:
Last Name*:Click to expand...

No bank will send an e-mail requesting this information. Which is how I got this.

Note the spelling and grammar as well.
 

A:Scammers are lazy, cash in on your laziness

The sad part is some users fall for this....
 

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Answer Match 44.94%

Our apologies. Dell would not contact you in this way. We are aware of the problem and have notified our Dell Fraud team. Please go here and fill out the secure, "Report Phone Scams" form to assist our Fraud Team in finding these scammers.

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Answer Match 44.94%

...and I was ready for them. They almost wrecked my mom's bank account and my computer last year at almost this same date. (Last year's was June 21, 2014.)
 
I messed with them this time without letting them into my computer. It's amazing how abusive they get when you confront them. I'd hate to think of what they could have done to my computer if I let them in before I called them on their bulls***.
 
I managed to waste about 13 minutes of this guy's time!
 

A:Those computer phone scammers tried to call me again...

Not answering any questions and hanging up the telephone is the best way to deal with phone scammers...then report them to the appropriate authorities.
Tech Support Scams – Help & Resource Page

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i was victim of scammers they have now locked my laptop when ever i turn my lap top it is asking for password

A:i was victim of scammers they have locked my laptop

That's the first time I've heard of a boot password being set without someone having physical access to the computer.Report it to the police.

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Answer Match 44.94%

 
The latest trend in the awful Windows ecosystem is pretty ridiculous — scammers have a fake version of the reputable AdwCleaner tool, which is a real tool for Windows experts. And this one pretends your computer is infected and tries to make you pay them to remove it.

 
Article here: http://www.howtogeek.com/209654/scammers-are-using-a-fake-version-of-adwcleaner-to-trick-people/

A:Scammers Are Using a Fake Version of AdwCleaner

It's been posted already in the Anti-Virus and Anti-Malware Software section:http://www.bleepingcomputer.com/forums/t/566799/fake-adwcleaner/

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Answer Match 44.52%

If I was to set up a VPN between my home computer and the office computer, could the user at the office still use their computer as normal while I was accessing it? I would only need to use the one program on her computer but she may need to use that program as well? Will this work?

Thanks
Julie
 

A:VPN access and remote access at the same time

I assume your Office Computer is XP Pro.
Now I do believe there is a hack out there to allow a Remote session and local session to use the Desktop at the same time. Do this at your own risk.

http://www.golod.com/2005/10/enabli...p-professional-and-media-center-edition-2005/
 

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Answer Match 44.52%

Hey all,

trying to set up our system so that we cna do remote mmc administration of some machines (win 7).

when I connect to it, I get access denied errors for specific modules, however I can connect to Computer management, but the same modules still disallow access. I am using the domain admin to try this.

any reasons why it may not work?
 

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Answer Match 44.1%

Three months of phone calls prove Windows scammers are more skilled at social engineering than you think.

?I am calling you from Windows.?

So goes the opening line of the well-known phone scam, where a person calls purporting to be a help desk technician reaching out to resolve your computer problems. These Windows scammers feed off people?s concerns about data breaches and identity theft to trick them into installing malware onto their machines. The scam has been netting victims for years, despite the fact that none of what the callers say makes sense.

I recently received such a call and decided to play along, to see how the scam evolves and who the players might be.

Over a period of three months, I received calls on average of four times a week, from various people, all intent on proving that my computer had been hacked and that they were calling to save the day. I had multiple opportunities to try a variety of conversational gambits and to ask questions of my own. Here is what I found out about the Windows scammer underworld via conversations with ?Jake,? ?Mary,? ?Nancy,? ?Greg,? ?William,? and others.



What I learned playing prey to Windows scammers | PCWorld

A:What I learned playing prey to Windows scammers

Thanks for sharing.

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Answer Match 44.1%

Bug keeps some Office users from their files. Some users of an older version of Microsoft Office may find that their protected documents are now not only protected, but completely inaccessible.

Microsoft warned on December 11 that a glitch is causing users of Office 2003 to be unable to access files protected using Microsoft?s Rights Management Service.

The software maker acknowledged the bug on its Office Sustained Engineering blog and said it is working to fix the issue. Starting on December 11, 2009, customers using Office 2003 will not be able to open Office 2003 documents protected with the Rights Management Service (RMS) or save Office 2003 documents protected with RMS.

The following error message may be displayed when attempting to Open RMS Documents using Office 2003: ?Unexpected error occurred. Please try again later or contact your system administrator?

This symptom affects Office 2003 products used in conjunction with RMS, including Word 2003, Excel 2003, PowerPoint 2003, and Outlook 2003. It does not affect Office 2007.

More............http://news.cnet.com/8301-10805_3-10414220-75.html

A:FBI: Rogue antivirus scammers have made $150M

An Office 2003 glitch, but what's the connection to "FBI: Rogue antivirus
scammers have made $150M" - or am I just being thick?

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Answer Match 44.1%

For years scammers and hackers focused largely on Windows x86-based platforms, in many ways because that?s where the bulk of the users were. But times change, and new targets emerge. At Blackhat and Defcon last week we saw a flurry of talks on Mac OSX/iOS security, trying to illuminate possible chinks in the armor.Apple Blackhat OS X iOS DefconFrom proof-of-concept hacks on the boot loader sequence (EFI), where rogue drivers could potentially be hooked into and used to wreak havoc on OSX, to firmware flashing and other low level hacks, running the gamut to app security, and kernel heap as well, the spotlight squarely focused on Mac OSX and iOS. A few years ago Mac sessions were far more rare, so does this mean the age of Mac hacking has arrived?http://blog.eset.com/2012/08/03/mac-osxios-hacks-at-blackhat-are-scammers-setting-their-sightsHMMMMMMMMMMMMM?????????

A:Mac OSX/iOS hacks at Blackhat – are scammers setting their sights?

As any criminal activity 101 class tells you. Follow the money......

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Answer Match 44.1%

I had not seen a syskey password in years until I read this topic about a week ago. But, since reading that topic, I have now seen two more. A friend of mine runs a small computer repair shop. He is (mostly) self taught and he is fine with doing things like backing up data using a BartPE boot disk and formatting/reinstalling etc. He can also do things like replacing cards and installing drivers, and slaving/swapping hard drives etc. But (and he will admit this himself) he is not quite up to speed with the latest malware or anything else that he thinks is complicated or registry related. When I once asked him how much he knew about the registry, his exact words were: "Oh, I never go in there." He seems to make a decent enough living though. Obviously you can fix virtually all non-hardware related problems with a format and reinstall. And if his customers are happy with that, then the best of luck to him I suppose. Anyway, he recently had two computers brought to him with syskey passwords. One was XP and the other was Windows 7. Similar to the topic I referenced above, both passwords were set by disgruntled bogus tech support scammers when the victims refused to give them their credit card details.My friend (always being happy to format!) offered to backup their data, format, then reinstall Windows. The XP victim was fine with this option, but the Windows 7 victim wanted to avoid this option if at all possible. Apparently, the reason for this was that he had som... Read more

A:Sneaky trick by tech support scammers.

That is a very good advice Thanks for taking time to write it all. I myself use some of the tools you mentioned in the article.

But how do you know the scammer did not make any changes other than the SysKey trick? How can you be sure?

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>>Many thanks to Kari for his input<<

ZDNet warns of Windows 10 email scam; encrypts data for ransom
http://www.zdnet.com/article/windows...tag=TREc64629f

Scammers Exploit Windows 10 Upgrade Rollout
What You Need to Know

If you?re still waiting for your Windows 10 upgrade, you?re not alone. But, don?t be fooled if you receive an email purporting to be from Microsoft, with an attachment for you to ?upgrade now?. It?s a virus, and if you run it, your files will be encrypted, and a ransom for decryption required to be paid in Bitcoin.

If you?re trying to upgrade to Windows 10 and it fails with a screen pop up telling you to call for tech support, don?t call the number. It won?t be a Microsoft number you?ve called. It?s likely a scammer, trying to make money off you to ?fix? your problem. Chances are, there?s some spyware/malware/adware on your system which triggered the popup. You?ll need to get your system clean before attempting the upgrade again.

If you?ve gotten the popup and already called the number, it?s recommended you take some additional steps:Did you use any email login information? Change your password NOW.

Did you let them remote into your computer to ?fix? things? Change ALL your passwords, and do that from a clean computer, NOW. Even if your hard drive data is encrypted, they had potential access to your encryption/decryption credentials. Your computer has been compromised, and the only sure solution is to full-format (not quick format) your... Read more

A:Scammers Exploit Windows 10 Upgrade Rollout-What You Need to Know

Well done Simrick! A good and informative post.

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Answer Match 44.1%

Security vendor Finjan said that the criminals used a piece of financial malware to infect users and steal account details without being caught by bank security systems.The attackers used a combination of phishing sites and exploit attacks to dupe users into downloading a piece of malware known as Zeus.Once installed, the Trojan covertly dialled into a command server operated by the group. The server then directed the Trojan to gather account details and transfer funds to a third-party account and create a forged bank statement.As a result of the campaign, Finjan estimated that the cyber criminals were able to steal roughly €300,000 in just 22 days.SourceInformational Edit: 300,000 Euros = 437,670 U.S. dollars as of the time stamp of this post. ~ Animal

A:Phishing Trojan nets scammers $437,000 in three weeks

And here is more from ZEUSWorld's nastiest trojan fools AV softwarehttp://www.theregister.co.uk/2009/09/18/ze...ades_detection/Criminals are waging a nasty online campaign right now, hoping that their victims' fears of the tax collecter will lead them to inadvertently install malicious software. http://www.networkworld.com/news/2009/0925...y_am_2009-09-28And the ever changing Zeus bot malcode is the problem there. http://blog.threatexpert.com/2009/09/time-...s-almighty.htmlAbout av detection: http://www.trusteer.com/news-release-17

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Answer Match 43.68%

Some search results now feature FTC public service ads with tips for avoiding credit repair schemes
Look for a way to fix your credit or transfer money on Microsoft's Bing these days and you'll get some friendly advice from the U.S. Federal Trade Commission.
The FTC has teamed up with Microsoft to place public service announcements in search results, every time someone searches for one of these terms.



Link-
To fight online scammers, Bing shows warning ads | Security Central - InfoWorld

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Security Essentials results also rigged.
Scareware slingers have poisoned search results for Google Wave in a bid to expose users seeking the communication software to a fake anti-virus scan instead.



Link -
Google Wave search poisoned by scareware scammers ? The Register

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Tech support scams are nothing new—we first went in-depth almost two years ago on "scareware scammers" who cold-call unsuspecting victims and try to talk them into compromising their computers by installing remote control applications and handing the keys over to the scammers.
We even managed to engage with one for a protracted length of time, with deputy editor Nate Anderson playing the role of a computer neophyte and recording the entire mess. But one developer has taken things a step further, producing a tool that will enable you to fight back if targeted—if you don’t mind a bit of bad acting yourself.
Turning the tables on "Windows Support" scammers by compromising their PCs
 

A:Turning the tables on "Windows Support" scammers by compromising their PCs

After the payload is delivered, the Ammyy Admin server is fed the appropriate instruction that gains control over the instruction pointer, causing it to execute the payload. And just like that, the victim becomes the attacker.

 
And as the Great One would say..."How sweet it is."

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So I stumbled upon these guys.

http://www.digitaltoast.co.uk/supportonclick-systemrecure-scam

They seemed to be fishy right away, but they kept calling and calling so I eventually let them use this seemingly legitimate logmein123 program thingy.

The guys claimed to be MS employees and they said Windows Live had detected some stuff on my computer. They had some trouble because my computer's regional configuration is set to Spanish and everything is in that language. He tried to change it to US English, then UK English, then Afghanistanian Indian...by then he tried to open IE and I manually shut off my modem so they didn't get do anything. I called MS and checked online. Their phone number is supposed to be a Michigan one, but I'm guessing they're doing some kinda wiring. Anyway, I ran a few scans and cleaned my computer but I wanna see if anything else is missing so here's my log.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 9:17:41 PM, on 3/5/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Win... Read more

A:A problem after stumbling upon some fake tech support scammers

Would it be better to copy a log while I'm doing safe mode?
 

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As antivirus programs and end users alike become more adept at identifying badware, malware authors are getting even sneakier in their quest to infect your computer. Social engineering is the name of the game now ? just ask the NBC News exec who clicked on an infected Christmas tree attachment from an unknown sender. A new report says that scammers have begun using a novel trick to get users to open malicious files; they send emails that claim to be from the office?s printer/scanner, which is actually pretty friggin? clever.



Read more at: Maximum PC | Symantec: Scammers Spreading Malware Via Spoofed Scanner Attachments

A:Symantec: Scammers Spreading Malware Via Spoofed Scanner Attachments

I agree on the degree of sneakiness that is being used lately, this is one of many reasons i quit answering in Yahoo Answers, as they could stop the posting of these at their site if they got serious, however, for any user to click on an unknown link , even if it appears innocent is foolishness.
I have a friend who is in charge of a help desk at his firm and he , himself, has sent me links in email that proved to be unsavory.
I would urge all users to double check any link that is unknown to them by using free scanner sites such as virustotal.com , urlvoid.com , just these 2 sites out of others will prove valuable to any user before clicking unknown site links . Stay Safe !!

I now only participate at this site along with Bleeping Computer and Mbam forums .

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Talk about turning the tables!

http://www.geek.com/microsoft/guy-t...-scammers-into-installing-ransomware-1665967/



He?d already noticed that the remote control software the scammer was using allowed him to send and receive files. So he turned to his inbox, where he had several samples of Locky ransomware variants. He grabbed one, renamed it to look like a digital photo, and fired it over.

Kwiatkowski feigned vision trouble and suggested that Dileep just have a look at a picture of the credit card instead. It certainly sounds like he did, though, strangely, the picture must?ve been corrupted? because nothing came up on his screen when he double-clicked it.Click to expand...


Needless to say, this should not be seen as a recommended course of action for the general public!
 

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Answer Match 43.26%

This is my first time trying to use remote desktop. I am wanting to set this up at the office. I have WIN 7 home premium desktop computers that I am trying to remote use. When I try to connect get -
1 remote access to the server is not enabled
2 remote turned off
3 remote computer not available on the network.

In the network I can see and use other computer resources, just cannot remote to it. Any ideas? Do I need a different version of WIN 7 in order to get this to work?

A:remote access help

I get this too.. and do not have 3 options

Click to open System.

In the left pane, click Remote settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

In the System Properties dialog box, under Remote Desktop, select one of the three options, and then click Select Users.

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Answer Match 43.26%

I hope this is do-able. I'm using WinXP Pro on both my work & home pc's. I've installed Radmin server software on both computers, and I really need to access my work pc from home and vice versa. Here's the dilemma:

My home pc is hooked to one router, a Linksys WRT54GS.
My work pc is behind two routers, a D-Link DI-524 which is behind a Linksys BEFSR41.

Does anyone know how I can configure this to work??? I've tried opening port 4489 on all the routers, but that didn't work.

Thanks in advance for any help!
EverAfter
 

A:Remote Access, help PLEASE

Are you able to get from your work PC to your home PC? As long as you have the port forwarded properly on your home network, that portion should allow you to do half of what you want.

As for the other half, how do you have the Linksys and D-Link routers set up at work? Are both performing NAT, or is the D-Link acting as more of a bridge?

You should only need to configure the port forwarding on the router that is doing NAT. However, if both routers are doing NAT, then I'm not completely certain it can do what you want.
 

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Answer Match 43.26%

I am not sure if I am in the right category or not for this question...but I would like to know about setting up other PCs so that I can remotely access them when I am away and help fix problems.

My parents drive me completely batty with their constant over the phone computer questions. It would make my life so much easier if I was able to just tap into their machine and show them what they want to know, or to check and see what the problem is. But I am not really at all familiar with how I can go about doing that...

My own personal PC is running windows 7 pro, and their PCs are running Windows Xp pro, Vista home premium, and windows 7 pro. (three different PCs) Their computers are not on any domains, just a simple basic home network for internet purposes. Nothing fancy.

How difficult or easy would it be for me to set this up? I generally turn off all avenues of remote access (like remote registry etc) so I know I would need to make the various services and such enabled again. I also figure that I may need to set up their router to allow such connections as well (right?) But beyond that, I am kind of clueless. I tried searching online, but a lot of the stuff I found talked about being on a domain, which is not applicable here.

Any help would be fabulous and much appreciated!!
 

A:help with remote access

You want to look into the MS built in feature called remote assistant. I don't have much experience with it but I know many people use it for exactly the scenario you're talking about.
 

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Answer Match 43.26%

I am VERY inexperienced with remote access and have many questions. Here is what I am looking to do.

There are 5 users that I want to be able to have access to our server while they are on the road. I want to be able to make it secure enough to only allow them access to certain files and folders on our server, but not the whole server. What do you recommend I do to allow for this? Do I need to buy a router or modem or soemthing that they can dial into?

Just FYI: My server is running win2k server. I have cable broadband internet right now.

Thanks
 

A:Remote Access Help

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Answer Match 43.26%

Hi folks,

Win 7 64bit
IP : 192.168.10.201
one NIC

Win Server 2008 r2 64bit
IP: 192.168.10.200
one NIC
What will be an easy way connecting Win Server from Win 7 on Intranet with the former desktop displayed on the latter? TIA

B.R.
satimis

A:Remote access

you can using remote desktop connection.

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Answer Match 43.26%

Hello, My frined i haveing some problems with her laptop witch is running windows vista. is there anyways possible to remotly access her vista? i've been up all night trying to reseach it and im not finding anything that is work. the reson i dont just go to her house is because she is a good 500 miles away. thank you.
 

A:Remote Access

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Answer Match 43.26%

we have an ex employee that was very computer literate and angry. our business computer occasionally comes up with a missing file or starts acting wierd. is there any way the ex could access the computer remotely and sabotage stuff even after we changed the password.
 

A:remote access

16 more replies
Answer Match 43.26%

Hi, I am running windows 8 professional on my home PC and running windows 8 home on my Venue 8 Pro. I downloaded the remote desktop app on my Venue and setup a connection to my home PC. It was very easy and worked (at least on my home network) Now the first time I tried to access the computer outside my home it says that it can't find the PC. Is the connection only good with me being on the home network? Do I have to install some third party VPN to access it?

I am not very familiar with windows, I have not used it at all since XP, so I am still learning

Thank you for any help here.
 

A:Remote Access help

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Answer Match 43.26%

Forgive me if this is a stupid question but I would like to also use Remote access between computers. Do both computers need to be on the internet to use Remote Access? Thanks
 

A:Remote Access

even though it appears you're having the same problem, please start a new thread. It's very difficult to keep two problems straight and who's working on what in a single thread. Thanks for your cooperation.
 

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Answer Match 43.26%

We have a very small LAN (12 computers). No servers. (all server work & backups are done remotely) My boss wants to remote access his XP computer at work from his Vista system at home. he wants to control the machine like he was sitting at the keyboard. I have some old XP and Vista books that explain different ways of doing this, but I would like to find out the best and if there are more recent ways of doing this. I have already port forwarded a open port to his internal IP address. All private IP addresses are static as is the wan port on the router. Any ideas or issues you see?
 

A:Remote Access

Well you could certainly port forward port 3389 on the router to his work desktop for Terminal Services but I wouldn't recommend it for a business environment.

If you want security you should setup a VPN to access the network.
 

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Answer Match 43.26%

Hi All,

I have a desktop running XP Pro at home with a broadband internet connection, this is my only ISP, the broadband connection Adelphia.

I would like to use my laptop, which is running XP Home, from work to connect to my desktop at home useing a dial up modem.
so I may surf the internet from work.

Can I do this if my ISP doesnt support dialup modem connections? If I can will you please advise me on the way to set it up. Should I use Netmeeting? I want to try and avoid any 3rd party applications if I can. TIA John
 

A:XP Remote Access

I think you'd be MUCH happier with the results of just obtaining a cheap ISP to dial directly. For instance, www.access4free.com is a maximum of $10/mo for unlimited Internet access, and in months you use 10 hours or less, it is free! Due to the design of v.90/v.92 modems, the absolute maximum speed connection you'll get between two stand-alone modems is 33kbits, so surfing directly to a dial-up ISP will also be significantly faster.
 

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Answer Match 43.26%

Hi guyz,

I want to remotely access my home PC, from my office. Please no remote softwares
When i check the home PCs remote access option, i see remote assistance but no remote desktop. while in office PC its present.
I want to access it with my real ip , provided by my ISP.

Q. How to install it on my Pc( windows xp.)
Q. How to set a password. to prevent unauthorized access

I have a 3com router,and its configured but i am not sure about the remote configuration and port number.

Any help.
 

A:Remote access

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Answer Match 43.26%

Hi
All I want to do is access my own computer from any other computer via internet. Some programs like "GoToMyPc are expensive. Also is it possible to turn on your computer remotely.
Any ideas out there.
Graeme:
 

A:remote access

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Answer Match 43.26%

Hi, I am using vista ultimate, I noticed that under properties in my computer/remote,the box is checked for remote access?,as I am not connected to any networks,is this neccessary?,can I un tick the box?,or do I just leave it? Can anyone explain this to me,thanks Rip

A:Remote Access

Untick it if you wish. It's for when people connect to your computer from other computers.

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Answer Match 43.26%

Hello,

I thought i had a hijacked computer and so i reformatted. a couple of days later, i found that i was not able to access my own firewall settings and that, removing my backup drive (no operating system) caused symantec corporate to fail (it was looking for files it couldnt find. this was strange, so i took out both of those drives and put in another and formatted and installed xp and norton corporate edition again. now i am wondering if there is a way for the guy who gave me the corporate edition to be on my computer, hiding data loggers and bypassing my settings by way of some remote administration (he is a GIS guy for a company and manages their server). maybe something else is happening, i dont know. I can put the other drives in at another time and run hijack and startup
I ran hijack this and startuplist on the current hard drive. Is there anything there to worry about?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:14:18 AM, on 2/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe
C:\Program Files\Common ... Read more

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Answer Match 43.26%

Hi All,

I'm looking into being able to RDP onto my desktop PC at home from work. Assuming the firewalls at work allow me to route out, how would I go about configuring my router at home to allow this?

I'm currently using the latest Linksys cable router (can't remember the model number but can find this out if needed).

Cheers,

Nik
 

A:Remote Access

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Answer Match 43.26%

what program can i use outside of the microsoft remote access thing that is like tightvnc? when i use tightvnc, aol security monitor's window is completely invisible. so what i need is a simple program (just for lan) that does remote access and can run the server on bootup. i only need to see my desktop, and it needs to be free, and i dont need to use it over the internet, just lan. free and simple, please. and perhaps no signing up involved.
 

A:remote access

9 more replies
Answer Match 43.26%

How can I read the remote access log? or is there another log I can't see?
I want to be able to see connection failed or sucessfull.
I am looking at the iaslog.log file.
It has the ip, user, date, time, RAS, server name, then some numbers.

Is there any hope to get a list of sucessfull or failed connection?
 

A:Remote access log

Group Policy. Or I should say Security policy because it probably falls under secpol.msc.
 

3 more replies
Answer Match 43.26%

does anyone know about the remote access and can they tell me how i can know for sure if someone has remote access to my computer or is viewing my emails and what i am doing online?

A:remote access

Welcome!

See this tutorial: Remote Desktop Connection (RDC) - Network - Windows 7 Forums

That is for Windows 7, but Vista is the same.

Unless you have that enabled, nobody can log in remotely using built-in tools. If it is enabled, they still need your username and password to get past your logon screen. That is why it is a good idea to have a password.

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Answer Match 43.26%

Hello:
I am a retired Telephone guy managing an access database for our members. I currently have two people helping with data input and maintenace by accessing my computer utilizing GoToMyPc. With only two that is no problem. Now we want to add a couple more databases from other groups so now we would need to be able to have more then one access at a time. Is there any relatively inexpensive way of doing that?

Thanks for any input
Bill Alsdorf

A:Remote Access

setup up a vpn server and share your databases out over the lan.
your clients could vpn in and access the shares instead of remoting in to the pc.
it would even increase security between databases.

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Answer Match 43.26%

Hi guys can I ask for some advice please
I need to help my daughter with her computer but she lives quite a distance from me so I would like to ask your advice on how I can connect remotely with her computer
I am running windows 7 and she is running windows Vista
So what is the best way of achieving this remote access and how do I do it please.

A:Remote access

Try teamviewer

TeamViewer

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Answer Match 43.26%

An elderly friend of mine runs a business out of her house and when she was away, her partner came to her house and installed something on her computer so she could monitor what she was doing from her own computer. I'm assuming it's something like 'Go to my pc' etc.
She's running windows xp and isn't sure what to do. Before I look at her computer I wanted to ask for opinions in case there is some kind of stealth software installed that would be difficult to find and uninstall.

Thanks,

Dave

A:Remote PC access

The obvious question is, have you contacted him and asked him what he installed?

Is there a reason to believe that he would put some type of "maware" on it?

I would think most legit programs will show up in control panel under add/remove programs.

BG

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I just moved out of my parents' home and am now a province away. they need to install new virus software but can't figure out how to uninstall the old stuff. i tried helping them but failed, but i've heard you can remote access a computer in winxp and do stuff like that. can anyone tell me how? we're both using winxp, don't know if the fact that I'm using a laptop and they're on a desktop would make a difference. please make it fairly simple I'm not highly techy. thanks.
 

A:remote access

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What is best way to have remote PC access with Vista? I cannot seem to get meeting place to work for this??

Thanks,

Mike

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Answer Match 43.26%

Hi,

Im using Vista premium at home and I need to connect to a collegue's PC which is running xp pro in the office so that I can control his desktop. What is the easiest way of doing this? I know of the Remote Desktop Connection in my vista but do not know how to set it up, or if it is possible.
 

A:Remote Access

To use Remote Desktop the XP Pro machine has to be set to allow RD, and to allow you (user account) to login, and the account to be logged into has to have a password, and holes (ports) have to be opened in any 3rd party firewall or maybe a router (which would imply port forwarding also). Then all you need is the (public) IP address of the XP Pro.
 

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Answer Match 43.26%

Hi everyone. I have a friend that has downloaded a rogue anti-virus program and I would like to help her remotely. Our OS are Windows 7. My concern is will the virus latch on to my PC? Any help will be appreciated. deanie44

A:Remote Access

It's possible. But, if you know the name of the virus/trojan and you read up on it and take precautions (antivirus/antitrojan software running and up to date) you should be relatively safe.

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Does anyone know anything about PCAnywhere? I am looking for some software to use that I can put on my PC and my moms to try and work with hers (we live about 60 miles away from eachother). She doesn't know much about them, mostly Internet and games for kids but when there is simple problems such as connecting to the Internet and finding or moving files or downloading emails that she cannot figure out I would like to be able to just look at it and see if I can fix it easily. I am not sure where to look.
 

A:Remote Access

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Answer Match 43.26%

I have two pc both running vista. One is my main machine which I use daily and one is at my parents house which my brothers and parents use. I want to be able to remote access the pc and fix any problems and be able to log into there network from my pc. What programs do I need and how to I set it all up any help would be great thanks.

A:remote access

You may Try VNC http://www.realvnc.com/ the Personal edition will do the job for you :)

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Answer Match 43.26%

Hello dear,

I need access to different PCs in different places from my own PC;
Ok, there are teamviewer, radmin, etc.. but that's very costy for me.

Any other app or way to do that free or cheaper?

Thank you

A:Access remote PCs

Teamviewer is free for private use.
Or is this for work use?

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Answer Match 43.26%

hey guys/girls.... i am tryiing to access my computer remotly from my class using webcommander atelier ...i have to go through a netgear wireless router to get to my computer... i have tried pinging but that has not worked too. my fire wall is shut off so is norton. Does anyone know any software that would work better than this or any ideas whats stoping this . and the router allows pinging
 

A:remote access

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Answer Match 43.26%

How can you communicate with a client you're helping with remote desktop.
I will like to know how to setup my built in microphone on my laptop or the remote headset gear, to speak with the person am helping remotely, any idea's from a network administrator or a remote help desk, person . thank you for your help in advance

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Answer Match 43.26%

Does remote access work across the internet , and is it available in XP Home?

If so, how do I set it up?

Thanks in advance for any help.
 

A:Remote access in XP help

The last time I read about Win XP, only Win XP Pro has the Remote Access feature, no t Win XP Home.
 

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Answer Match 43.26%

I have a new Laptop (windows 7 home premium) that I run through a router to access the internet and I want to remote my Desktop PC (Windows XP). I would like to do it the easiest way possible.
 

A:Remote access

The remote desktop would need to be running a professional version of Windows in order to accept remote connections. If so you must open port 3389 on your router to accept the connection and use remote desktop connection which is located in the accessories folder.
 

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How would i go about getting a computer to run a program from machine A using machine A using the command prompt.
 

A:remote access through CMD

Ummm.....

That would require some form of network path as well as permissions to get past firewall and access the system.
it almost sounds like you're trying to hack someone. The best thing to do is use WinXP's remote Assistance program.
 

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Hi guys,

Is there a way where I can access my work computer from home through broadband and dialup if i'm away from home, on my laptop.

Thanks
 

A:Remote Access PC

Yes...

There are quite a few products you can use...some free some you have to pay for...

- pcAnywhere 11.0 - Pay for
- TightVNC - Free
- RealVNC - Free

If you have Windows XP Pro on both machines you can run Remote Desktop that comes free.
- http://www.microsoft.com/windowsxp/pro/using/howto/gomobile/remotedesktop/default.asp
- http://www.microsoft.com/windowsxp/pro/using/howto/gomobile/remotedesktop/startremote.asp
 

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Wondering which versions of XP can Access which other versions of XP.
Specifically, can media center edition access media center edition , or do one or both OS's have to be XP PRO. My understanding is that XP Home cannot access or be accessed via Remote Access. Yeah, I've confused myself as well !
 

A:Remote Access

XP Pro and Windows2000 can, I am with no surprising XP Home can't, cause it not design for enterprise and large local network purpose. ( and the price already tell ).
 

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I provide remote support for my client frequently, but in every case my remote session has to take control of one of the nodes on their LAN. If all of the nodes are in use, I cannot connect.

Isn't there a way for me to connect to their LAN via the internet as though I was a node myself (without needing to commandeer a workstation from someone else)?
 

A:Remote Access

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Can someone please advise how to make your computer so no one can have remote access to it?
Thanks!!
 

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Answer Match 43.26%

When you think of the word, remote access, you would think that it means that you can remotely access a computer and control it, to some degree. I am I right in assuming this? If so, how do you do it, what are the limitations? I am trying to access some stuff on my computer at home that will help my wife take care of some stuff while I am deployed. For instance, some of the sites that I need to guide her around on the internet, I cant do because they are blocked here, could she go to the site and I see and control the process to get her where she needs to be?

A:Remote Access

I recommend teamviewer its 100% free for personal use and will let you control the computer like your sat in front of it albeit slighly slower, install on both machines set passwords and away you go
TeamViewer - Free Remote Control, Remote Access & Online Meetings

I recommend you make an account and then when you boot up and log in it will show you if your other machine is online or offline, i use this daily to remote to my offices and perform a few functions and its reliable and works well

Hope this helps
Paul

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I was checking online to see ways of how someone could remotely access my computer. Doing the search I quickly read something about new technology that would allow the use of "sound waves" so that someone could possibly see what is on you computer screen. Are you familiar with any such technology? My computer is making strange high pitched noices that sound like they could be some type of beacon signal...its not the fan or 2 wires rubbing together had a tech guy look at that...unfortunately he could not even hear the noise but his hearing may be bad...for me its loud and quite annoying. I know some one has remote access to my computer but it doesnt seem like its through the traditional means. Thanks for you help.
 

A:remote access

Hiya and welcome to Tech Support Guy

Sorry for the lateness in a reply, but these forums are very busy

Are you still having this problem? If so, can you do the following:

http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

Regards

eddie
 

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Ok I'm in the middle of trying to figure out VNC to connect to computers remotely but would like to ask if anyone has suggestions on how to connect to computers remotely. Does anyone use PC Anywhere and if so can you tell me what you think.
Trying to get a feel for what others are using to access computers remotely.
 

A:remote access

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